Home Care Bilingual Spanish Quality Control & Personnel Coordinator

SIGN ON BONUS AFTER 6 MONTHS OF EMPLOYMENT YOU WILL RECEIVE $5,000 BONUS Heart to Heart Home Care is seeking Registered Nurses to join our Licensed Home Care Agency Clinical Team. Our agency is dedicated to providing the highest quality care to the elderly and disabled. If you are interested in working in a dynamic environment as a part of an amazing team of experienced nurses, then apply today! Requirements: Unrestricted license to practice as a Registered Nurse in New York State. Proficiency in assessing patients. Must be willing to conduct in-home patient assessment visits Responsibilities Provide comprehensive in home patient care Ensuring adherence to care plans and protocols. Conduct patient assessments and maintain accurate electronic health records. Communicate effectively with patients and families to ensure understanding and compliance. Benefit: Travel and transportation reimbursement Per diem visits available during the week for additional pay. Weekend work available for additional pay. Salary Range: $100,000-$125,000/YR What we offer: Supportive management team Growth opportunities 401K Retirement benefit Sick day and PTO benefits Transportation and/or travel reimbursement Employee of the month incentive

SIGN ON BONUS AFTER 6 MONTHS OF EMPLOYMENT YOU WILL RECEIVE $5,000 BONUS Heart to Heart Home Care is seeking Registered Nurses to join our Licensed Home Care Agency Clinical Team. Our agency is dedicated to providing the highest quality care to the elderly and disabled. If you are interested in working in a dynamic environment as a part of an amazing team of experienced nurses, then apply today! Requirements: Unrestricted license to practice as a Registered Nurse in New York State. Proficiency in assessing patients. Must be willing to conduct in-home patient assessment visits Responsibilities Provide comprehensive in home patient care Ensuring adherence to care plans and protocols. Conduct patient assessments and maintain accurate electronic health records. Communicate effectively with patients and families to ensure understanding and compliance. Benefit: Travel and transportation reimbursement Per diem visits available during the week for additional pay. Weekend work available for additional pay. Salary Range: $100,000-$125,000/YR What we offer: Supportive management team Growth opportunities 401K Retirement benefit Sick day and PTO benefits Transportation and/or travel reimbursement Employee of the month incentive

Heart to Heart Home Care is seeking an experienced Home Care Retention Specialist to join our growing team! Responsibilities: Follow up with all required parties to ensure resolution and continuation of the patient services in an event of possible discharge. Create, optimize, and evolve retention strategies to sustain patients. Analyze customer feedbacks to identify & assess customers’ needs to achieve superior customer satisfaction. Build sustainable relationships with patients through open & continuous communication. Uphold the highest level of integrity and customer service. Requirements: Must be fluent in conversational Spanish. Ability to follow up and research customer concerns and communicate all obtained information to appropriate parties. Ability to develop new techniques to ensure customer preservation. Exceptional documentation skills. Job Type: Full-Time Salary: $18.00 - $23.00 per hour What we offer : Supportive management team Growth opportunities 401K Retirement Benefit Sick day and PTO benefits

Home Care agency is expanding their growing team to a brand NEW location in NJ! We are looking for upbeat experienced Call Center and Date Entry Representatives. If you are a detail-oriented individual with excellent organizational skills, we would love to hear from you. Duties: Perform general clerical tasks such as filing, and scanning documents Assist with data entry and maintaining records Provide administrative support to office staff Handle a higher volume of incoming and outgoing calls Answer phone calls and direct inquiries to the appropriate departments Provide customer support and address inquiries or concerns as they arise Assure documents for accuracy and completeness Skills: Must be fluent in conversational Spanish. Strong organizational skills with attention to detail Excellent verbal and written communication skills Ability to multitask and prioritize tasks effectively No Home Care experience is required (a PLUS if you have prior home care or call center experience) Job Type: Full-time What we offer : Supportive management team Growth opportunities 401K Retirement Benefit Sick day and PTO benefits

Company Overview: Figlia & Sons is a trusted leader in the HVAC industry, providing comprehensive heating, ventilation, and air conditioning solutions to both residential and commercial clients. With over 60 years of experience, we specialize in new installations, system upgrades, repairs, and maintenance services. Our commitment to exceptional service and building lasting relationships has made us a go-to choice for customers throughout the region. Join our dynamic, family-owned team and contribute to the continued success and growth of our business. Position Overview: The Intake Specialist will be responsible for answering inbound calls from customers placing orders. This is an exciting opportunity for an individual who is eager to contribute to a growing company, build strong customer connections, and help increase sales revenue. As a key player on our team, you will have the opportunity to make a direct impact on the company’s success while delivering world-class service to our customers. Key Responsibilities: Inbound Customer Service: Answer inbound calls from customers in a friendly, professional manner, and provide accurate information regarding HVAC products, services, and order statuses. Order Intake: Gather customer details and accurately input orders into the system. Ensure all relevant information is captured for timely processing and fulfillment. Customer Needs Assessment: Listen to customers' needs and provide tailored recommendations for HVAC services and products, ensuring they receive the best solution for their requirements. Product Knowledge: Be a Subject Matter Expert (SME) on all of Figlia & Sons’ offerings, including installation services, system upgrades, maintenance options, and products. Answer customer questions and provide expert advice to help them make informed decisions. Problem Resolution: Address any customer concerns or issues, escalate when necessary, and follow up to ensure that concerns are resolved to the customer’s satisfaction. Collaborate with Teams: Work closely with internal departments to ensure smooth order fulfillment and timely scheduling of services or installations. Follow-up & Confirmation: Confirm order details with customers, ensuring they understand the next steps, including scheduling, expected timelines, and service details. Qualifications: Experience: 3-5 years of experience in a customer service or intake role, preferably within the HVAC, construction, or light industrial industry. Communication Skills: Excellent verbal and written communication skills, with the ability to interact effectively with customers, team members, and vendors. Customer-Focused: Strong customer service orientation with the ability to build rapport quickly and resolve issues efficiently. Detail-Oriented: High attention to detail when processing orders and ensuring all customer information is accurately captured. Product Knowledge: Ability to quickly learn and understand HVAC systems, services, and products. Previous experience in HVAC is a plus but not required.

Now Hiring: Receptionist – Be the Face of Our Company! Are you organized, professional, and great with people? We’re looking for a Receptionist to be the first point of contact for our business, ensuring a welcoming and efficient front desk experience for clients, visitors, and team members. Why Join Us? Competitive Pay & Benefits – Health insurance, PTO, retirement plans & more Career Growth Opportunities – We invest in our employees’ success Positive Work Environment – Friendly andsupportive team culture Flexible Scheduling – Full-time & part-time positions available Key Responsibilities: • Greet visitors and clients with a warm andprofessional demeanor • Answer and direct phone calls, emails, andinquiries efficiently • Schedule appointments and manage calendars with accuracy • Handle administrative tasks such as data entry, filing, and office organization • Ensure the reception area is clean, organized, and welcoming • Assist other departments as needed to keep operations running smoothly What We’re Looking For: Excellent communication & interpersonal skills Strong organizational & multitasking abilities Proficiency in Microsoft Office & office management software A professional and friendly attitude with a customer-first mindset Previous experience in reception, customer service, or administration is a plus! Ready to be the face of our company? Apply today and start your journey with us! Would you like this tailored for a specific industry (e.g., medical, corporate, hospitality)?

Part-time position for a college student with good writing skills majoring in digital marketing or related field. Knowledge of social media and SEO is required. Goal is to increase visibility for e-commerce website Renumeration is based hours worked and sales and can fluctuate.

A Customer Service Representative (CSR) is responsible for interacting with customers to address their needs, answer questions, resolve issues, and provide product or service support. The role is pivotal in maintaining a positive relationship between the company and its customers, ensuring customer satisfaction and loyalty. Below is a detailed description of the responsibilities, skills, and qualifications for a typical Customer Service Rep The Customer Service Representative will serve as the primary point of contact for customers, handling inquiries, resolving complaints, processing orders, and providing product or service information. The role involves clear communication, problem-solving, and maintaining a high standard of customer care to enhance customer satisfaction. Key Responsibilities: - Respond to customer inquiries via phone, email, live chat, or social media channels in a timely and professional manner. - Provide accurate information about products, services, and policies to customers. - Address and resolve customer complaints effectively and empathetically, aiming for a first-call resolution. - Assist customers with order placements, tracking, modifications, returns, and refunds. - Maintain detailed records of customer interactions, transactions, comments, and complaints. - Collaborate with other teams (e.g., sales, technical support, and management) to address complex customer needs. - Identify opportunities to improve service processes and contribute to customer experience enhancements. - Meet or exceed key performance indicators (KPIs) such as response time, customer satisfaction scores, and issue resolution rate. - Stay informed about product updates, company policies, and industry trends to provide accurate and helpful assistance. Skills and Qualifications: - Communication Skills: Excellent verbal and written communication abilities to convey information clearly and interact effectively with customers. - Problem-Solving: Ability to identify issues, think critically, and provide solutions in a timely manner. - Empathy and Patience: Strong interpersonal skills to handle customer concerns with understanding and composure. - Attention to Detail: Accurately document interactions and handle customer accounts with a high degree of accuracy. - Multitasking: Capability to manage multiple customer requests simultaneously while maintaining quality service. - Technical Proficiency: Comfort with using customer service software, databases, and Microsoft Office or other related tools. - Time Management: Efficiently manage time to meet deadlines and performance metrics. - Adaptability: Ability to adjust to changes in customer needs, company policies, or technology. Education and Experience: - High school diploma or equivalent; associate or bachelor’s degree preferred. - Prior experience in customer service, sales, or related roles is advantageous but not always required. - Knowledge of CRM (Customer Relationship Management) software is a plus. - Work Environment: Customer Service Representatives may work in various settings, such as call centers, retail environments, or from home as remote agents. The role often involves sitting for extended periods, using a computer, and having direct communication with customers through various channels. Career Path: With experience, a Customer Service Representative may advance to roles such as Customer Service Manager, Team Lead, Account Manager, or even positions in sales or marketing. Compensation and Benefits: Compensation can vary based on experience, location, and company, but typically includes a competitive salary, benefits such as health insurance, paid time off, and potential performance bonuses

La'Dorch Home Care (HSM Personal Care) is actively recruiting Certified HHAs and PCAs for full-time and part-time positions, offering $18.55 per hour plus benefits. They are looking for candidates in all 5 boroughs (especially the Bronx) and Westchester. Certified HHAs and PCAs only (no training provided) No experience needed Open to English and non-English Speakers (Specifically there is a demand for Spanish, Russian, Mandarin/Cantonese speakers. Haitian- Creole is not in demand at this time) Requirements: Current and active HHA or PCA certification (not expired) Original Identification for authorization to work in the US Original Social Security Card Covid Vaccine Card (optional) Direct Deposit or Personal void Check (optional) 2 Professional reference letters Physical form (not older than a year) Rubella (Lab report with titers required) Rubeola (Measles) (Lab report with titers required) QuantiFERON (if positive, a chest x-ray photo is required) Drug test (with laboratory results)

We are the NY division of a global FORTUNE 500 company, publicly traded on the NYSE. Since 1951 we have successfully assisted union workers with their benefit packages. They are requesting our services and we are responding to their requests. There is no cold calling, soliciting or prospecting. We work with "blue collar" workers such as teachers, constructions workers, nurses, home health aids, electricians, actors, MTA workers and many more. Since the Corona virus began, we have gone 100% remote and our company has grown over 38%! We are looking to grow again this year by continuing to hire, train and promote our new remote hires. To accomplish this, we seek applicants who want a career position with an option of being groomed into management. TO APPLY YOU MUST LIVE IN EITHER: NY or NJ. Ask yourself: -Are you a “people person”? -Can you work remotely (from home or elsewhere) while being part of a team? -Are you organized and can you multitask? If you answered “Yes” to the above questions, please continue to read…. You must: :Have a good work ethic :Be coach-able and goal orientated :Have integrity & ethics and pass a background check :Possess excellent communication skills :Want a "career" position, not just a "job", which offers promotions to management (optional) *Bi-lingual not a requirement but a PLUS! (We do have Spanish speaking clients.) *Be authorized to work in the United States We offer: • Initial and continuous training with an ongoing mentor • Benefits after 90 days including union membership • Stock options • Health benefits available • Promotions based on results not seniority for remote workers • Yearly incentive trip for 2 • Weekly productivity bonuses for remote workers All accepted applicants will be contacted back via email within 24-48 hours to schedule an initial virtual ZOOM interview as we need to fill these positions immediately.

Job Title: SALE Assistant Work locations: New York's five boroughs, Upstate New York, and Long Island job responsibilities 1. Customer development and maintenance -Explore potential customers through phone calls, emails, and other means, and introduce the company's products and services; -Assist in organizing customer product tasting activities, answering questions, and facilitating cooperation. 2. Market promotion -Online: Efficiently handle customer inquiries, maintain channels such as emails and communities; -Offline: Participate in ground promotion activities such as distributing flyers and supporting exhibitions. 3. Logistics collaboration -Assist in warehouse management: inventory, organization, handling, and shipping support of goods; -Cooperate with drivers to complete logistics delivery and ensure accurate delivery of orders. 4. Other support -Complete temporary tasks assigned by superiors and flexibly respond to multi line work. Knowledge and Skills Ability requirements -Strong communication skills, standard Mandarin, and natural and fluent telephone communication; -Proficient in using office software such as Excel and Word, with fast typing speed; -Due to physical requirements, heavy objects need to be carried -Valid driving license Having one's own private car -Experience in local promotion, sales, or customer service is preferred (excellent graduates can be trained). Quality requirements -Hardworking and able to endure occasional physical labor, capable of lifting heavy objects weighing up to 50 pounds -Strong sense of responsibility, meticulous in work, adaptable to flexible work pace; -Outgoing personality, team spirit, willing to accept challenges. C&B -Monthly salary+commission: 3.5k-5.5k (base salary+performance, specific negotiable) -Welfare: holiday benefits+training and promotion+flexible work ⏰ Deadline: April 10, 2025 Join us and you will receive: -The practical opportunity to directly engage with the market and quickly enhance comprehensive abilities; -Flat team, leadership guides hand in hand, unlimited growth! -Due to physical requirements, heavy objects need to be carried contact information:

Position: Sales Consultant Location: Brooklyn, NY Reports to: VP of Sales & Marketing Hours: Full-time, 40 hours per week (some evenings/weekends) About the Position Brooklyn SolarWorks is seeking a passionate Solar Sales Consultant to join our dynamic Sales team. As a Solar Sales Consultant, you are the face of Brooklyn SolarWorks in our community. You are the expert that guides homeowners through the exciting, and seemingly complex journey, to going solar. You are comfortable presenting complex topics in an easy-to-understand way for our clients. You are a pro at all things solar in NYC, and project warmth and integrity in all customer interactions. The rapport you build with our customers will help you build a referral network of friends and neighbors, through which you will increase your sales volume and continue to spread clean energy throughout the city. Brooklyn SolarWorks reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity. Responsibilities: - Complete daily phone and in-person consultations. - Gather information to accurately identify your customer’s solar needs. - Prepare and share quotes with our customers. - Satisfying all customer questions and concerns about their potential solar installation. - Prepare loan applications for customer completion. - Generate and share contracts. - Signing new customers up for installation - and passing the project along to our permitting team. - Generate referral business. - Attending company meetings and events. - Providing customers with quotes and tax credit information. - Providing after-sales service including courtesy calls and site visits. Required Skill Set: - At least (3) three years of sales consultant experience. - Valid NYS Driver’s license. - A clean driving record is required. - Excellent interpersonal skills. - Friendly disposition. - Ability to relate technical information in easy-to-understand terms. - Ability to travel around the city and work irregular hours. - Marketing strategies and consumer psychology experience. - Strong computer skills (Google suite etc). - Ability to work independently and under moderate supervision. - Strong Relation-building skills. - Prior sales in a B2C environment. - Technical sales experience. - Referral business experience. Preferred Skill Set: - Bi-lingual (spanish). - Prior solar sales experience is strongly recommended. - Knowledge of industry trends. - A passion for Brooklyn SolarWork’s mission. Benefits/Compensation: - Pay: $50,000.00 - $60,000.00 per year, OTE is $100k annual (commission) - (Free options are available) Health (HSA), Vision, Dental and Life Insurance - 401k (Traditional & Roth) retirement plan + 4% tiered company matching. - Transportation perks/benefits - Paid Time Off + Sick Days - 11 Company Holidays - Quarterly Profit-sharing Bonus - Free Employee Assistance Program - Monthly Commuter Travel Benefits (MTA Metrocards) - Occasional Company provided snacks and lunches - Additional Voluntary Benefits. .. i.e. HSA, FSA, Pet insurance, STD, LTD etc… How to Apply: Interested applicants must provide a resume to be considered. Brooklyn SolarWorks offers equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, language, religion, age, sex, national origin, citizenship, immigration status, disability status, genetics, family or marital status, protected veteran status, sexual orientation, gender/gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Interview Stages: Candidate Applies- Resume is Reviewed- Interview Request- Interview Conducted- Hire is made. Remote Status Travel % Hybrid 50% About Brooklyn SolarWorks Brooklyn SolarWorks was founded in 2015 with a purpose and mission to make “solar” appealing, easy, and available for all Brooklyn’s urban homeowners. To meet the challenges of installing solar on NYC rooftops, BSW has pioneered a one-of-a kind solar canopy design and developed unique installation methods. Brooklyn SolarWorks is a trailblazer in New York City's solar energy industry, specializing in innovative and aesthetically pleasing solar panel installations for urban spaces. We are passionate about making solar energy accessible and practical for city dwellers while contributing to a cleaner and more sustainable future. If you’re eager to be part of a mission-driven organization committed to environmental innovation and urban sustainability, we want to hear from you. Why Brooklyn SolarWorks We are committed to building a diverse, sustainably minded, comfortable and ever-growing team that allows us to deliver a high degree of customer satisfaction and provide them with clean energy solutions. We believe and advocate for work life balance and growing at a manageable pace. Our staff and our customers are who we are, and here, their voice truly matters. To get a sense of our culture and environment check out our social media channels: IG, TikTok and FB: brooklynsolarworks, Twitter: bksolarworks. Company Values: Inquisitive, Committed, Adaptable, and Passionate. Awards - 2023-24, Solar Power World’s Top Contractors - 2024, Forbes Home’s Best Solar Companies in New York - 2024, City & State’s Trailblazers in Clean Energy (T.R. Ludwig) 2024 Employee Satisfaction Survey - 97% reported having a positive working relationship with coworkers - 92% reported they would recommend this company as a good place to work - 92% reported being treated respectfully and fairly