Customer Service Representative (CSR)

WHO WE ARE: The menu at Jack’s Wife Freda tells the story of the dishes we know and love from our childhoods in Israel and South Africa, as well as New York’s Jewish food and culture, emphasizing bright, fresh ingredients and beautiful presentation. Our love for our adopted hometown is reflected in everything at Jack’s Wife Freda, from our lively atmosphere, all-day dining hours, effortless ambience and joyful sense of community. Jack's Wife Freda is an all-day bustling Cafe. Breakfast, lunch, brunch, dinner and classic cocktails are served 7 days a week. WHO YOU ARE: Self-motivated individual who possesses a positive attitude coupled with a warm yet personable approach to service and most importantly you have a strong sense of team. Ability to turn first time diners into regulars. Open availability and a full time 4-5 shifts a week schedule preferred with at least 2 years of NYC restaurant experience. RESPONSIBILITIES INCLUDE: Provide positive, energetic, and attentive service in a fast-paced environment Work as a team to provide exceptional hospitality Ability to take orders and maintain full menu knowledge and enter orders correctly into the POS Ability to effectively communicate with FOH team, Managers and BOH staff Anticipate guest needs and handle guests situations with genuine empathy Complete all opening, transition, and closing responsibilities; complete side work assignments Keep all areas of the restaurant clean and organized by following cleaning checklist Assist with setting up outdoor furniture and maintenance of outside fixture and seating area Ability to multi task and move with around the floor with a purpose WHAT WE OFFER: Enrollment in company-contributed health coverage plan (medical, dental and vision) Commuter benefits 401K with match after one (1) year of employment Employee Dining Program Jack’s Wife Freda provides equal employment opportunities (EEO) to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability status, genetic information (including family medical history), marital status, amnesty, status as a covered veteran or any other characteristic protected by applicable federal, state, and local laws. ‘How we treat each other is the energy, magic and aspiration of Jack’s Wife Freda’

Our community is a premier consulting firm in the hospitality, retail, and school industries. We are structured like a family. We embrace the law of attraction, bringing together high-energy, dedicated professionals who share our vision. We look for people that wants stability, growth, and be part of a vision that fulfills purpose. Our focus is on empowering others to succeed through expert advice and dedicated support. We're Hiring: Customer Service Representative! Are you passionate about providing exceptional customer service experiences, helping others, and thriving in a fast-paced environment? If so, we want YOU to join our team Responsibilities: Provide excellent customer service via phone, email, and chat Assist customers with inquiries, orders, and problem resolution Maintain positive and professional attitude at all times Process transactions and update customer accounts Collaborate with team members to improve service efficiency Here, we opened this opportunity February 10th 2025. We will be receiving resumes from now into the next 3 weeks. We will be starting our phone interviews during that time within a week of your application. We will be starting our face to face interviews February 11th 2025 Available shifts: Morning - 7am-3pm, 8am-4pm, 9am-5pm Afternoon - 12pm-8pm, 1pm-9pm, 2pm-10pm, 3pm-11pm, 4pm-12am We're looking for candidates that has strong communication, a customer-first mindset with a friendly attitude, and the ability to multitask and work efficiently under pressure If interested, submit your resume and we will reach out to you a.s.a.p

The J.M. Chamber Players is a bespoke string ensemble providing live music for weddings and corporate events. We offer a range of services from classic string quartets to entirely custom ensembles, tailored to meet our client's specific desires. The ensemble also accommodates any music selection requested by clients, ensuring a personalized touch for every event. Role Description This is a part-time remote role for a Sales Advisor. The Sales Advisor will be responsible for developing sales strategies, reaching out to potential clients, maintaining customer satisfaction, and ensuring a smooth consulting process. Daily tasks include engaging with clients, providing exceptional customer service, and tailoring our services to match client needs. Qualifications Experience in Sales and Consulting Strong Customer Service and Customer Satisfaction skills Excellent Communication skills Ability to work independently and remotely Prior experience in the music or event industry is a plus Bachelor's degree in Business, Marketing, or related field

We are a Lower Manhattan restaurant seeking an experienced multi-tasking Floor Manager for an exciting opportunity to work at our “upscale-casual” location. Our priority is to provide our guests with exceptional food and beverage, while maintaining a lively atmosphere. We are looking for a driven, hard-working individual ready to work in a fast-paced environment. The right candidate will possess excellent leadership skills, communication skills, and a respectful, positive attitude that motivates other team members to provide a superior level of hospitality. You are organized, efficient, goal oriented, and possess excellent time management skills. The successful candidate will be performing the functions of the Floor Manager / Maître ’D, and will possess the following skills and requirements: • A minimum of 2 years NYC relevant restaurant experience as a Floor Manager. • Strong communications and listening skills – the ability to effectively deliver accurate messaging to team and guests, be able to handle guests’ requests with the ability to problem solve and adjust to the needs of the guest. • The ability to multitask and maintain a hospitable and approachable demeanor, attention to the details and impeccable service standards in a high-volume environment. • Self-disciplined, shows initiative, possess leadership ability and is outgoing. • The ability to lead host team with effective mentoring and training. • Effective time management skills, be able to anticipate the needs of the guest. • Implement all marketing initiatives given by the owners. • Develop and maintain service standards and service sequence. • Supervise the maintenance and cleanliness of the facility on a daily basis. • Anticipate and attend to the guest’s needs and desires immediately to include special events like birthdays, anniversaries, and special occasions. • Maintain an effective reservation system. • Ensure positive guest service in all areas. Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests. • Maintain integrity of service, visit tables while on floor to solicit feedback. • Take restaurant bookings when required during service hours. • Possess a positive attitude, enthusiasm, creativity, integrity and accountability. • The ability to interact and build relationships with guests and team members. • Strategically plot reservations, and appropriately accommodate walk-ins to ensure a smooth shift, ensure all requests and notes are communicated to the staff as guests are seated. • Must be able to perform both hands-on and service supervision of support staff. • Participate actively in service. • Knowledge of front of house operations and sanitation standards and must have the certificate in Food Protection. • Communicate with the kitchen regarding pace of service and special needs and general guest satisfaction • The ability to stand long periods of time and carry up to 25 lbs. • Perform administrative tasks as to the needs of the operation. • Must be able to work a flexible schedule, consisting of but not limited to late nights, weekends and holidays.• Experience with restaurant POS – Toast, Microsoft Office, RESY . • Attend and contribute to all scheduled meetings. • Promote & sell the restaurant in conjunction with the owners & develop opportunities. • Operate ethically to protect the image of the company. • Complete opening and closing procedures. • Ability to maintain regular, punctual attendance. • Serve as a role model and mentor by setting a positive example in all aspects of business and personnel management. The job description above does not list each and every job responsibility of the Floor Manager. Other duties and responsibilities may be assigned as necessary. Job Types: Part-time, Full Time Pay: $30-35 per hour Expected hours: 25 – 35 hours per week Benefits: • Employee discount • Flexible schedule Shift: • 7 hour Day shift • 8 hour Evening shift Please submit your resume and references for consideration.

About Us POPCHEW is a lifestyle fast food brand built for youth culture. We’re a fast growing startup that’s raised $10MM in venture capital to build the defining food brand of the next generation. We have an ambitious vision and have a lot of momentum behind us and look for ambitious, action oriented individuals who are unafraid to do what it takes to get to the next level. Popchew is a food company. We believe that food is about so much more than what we eat, but about the experience we have. Popchew is building the future of fast food, combining great food with technology that enables incredible customer experiences. We value outside the box thinking, creative solutions, and a passion for building something big. **Cashier at POPCHEW Union Square** What you’ll do - You’ll be the face of Popchew Union Square that customers interact with - Help customers order and check out - Deliver exceptional hospitality to guests - Answer questions related to Popchew, the food, or our app - Participate in ongoing training and development - Knowledge, skills, & abilities - Have previously worked in food service or retail - Ability to think quickly on your feet - Incredible customer service skills and desire to interact with customers Preferred Qualifications - Native or fluent English speaker (bonus if you also speak a little Spanish!) - Previous cashiering or retail experience. - Experience with point-of-sale (POS) systems. - Cash Handling Skills: Able to take payments, give change, and manage cash accurately. - Excellent customer service and communication abilities. - Attention to detail and accuracy

Who we are looking for: Our dispatchers are detail-oriented team players with leadership qualities who thrive in a fast-paced, growing environment and are good at multitasking. We are currently looking for part-time and full-time dispatchers for our Manhattan locations. Responsibilities - Create routes for on-demand deliveries from the kitchen to the customer - Manage pick-up area and provide customer service for walk-in customers - Maintains a clean, organized, efficient dispatcher and driver area - A strong communicator – This role will communicate across the spectrum, from verbal communication with drivers and chefs in the field to written communication summarizing problems and solutions for operations leaders. - Interested in data and technology – Demonstrated comfort using software—interest in learning data analysis required to optimize a fleet and comfort with learning new internal tools. Requirements - 1+ years of experience in delivery services - Dispatching experience preferred - Bilingual - Spanish and English preferred - Must be willing to stand for long periods - Willing to work weekends and 10-hour-long shifts Benefits - Competitive Compensation - Health, Vision & Dental Insurance - Employee Dining within any Orbital Kitchens brands - Opportunity to join a growing enterprise featuring dedicated, talented, and fun individuals - Opportunity for rapid career advancement and growth within the company - $18+ an hour based on experience Orbital Kitchens is an equal-opportunity employer. All applicants will be considered for employment. We are committed to an inclusive work environment and value the constant evolution of our business practices.

Location: New York City, NY Company: Brown Bag Sandwich Co. Brown Bag Sandwich Co. is the first chopped sandwich concept in NYC. We exist to pay homage to all of the NYC delis that came before us. We focus on house-made meats to ensure that our product is quality, consistent, and accessible. As a startup, we're looking for dedicated individuals who are excited to grow and evolve with us. Key Responsibilities: •Part time position. Main objective would be to assemble sandwiches in an efficient and clean work space. Prepping ingredients, portioning meats, and preparing sauces. • Ingredient Preparation: Efficiently prepare and portion house-made meats, vegetables, and other ingredients according to recipe standards and specifications. • Sanitation and Hygiene: Maintain a high standard of cleanliness and sanitation in the prep area, adhering to food safety regulations and ensuring a safe working environment. • Stock Management: Monitor ingredient levels, rotate stock, and inform the chef if supplies need to be reordered. • Recipe Adherence: Follow recipes and prep lists accurately to ensure consistency and quality of all ingredients and finished products. • Equipment Maintenance: Clean and maintain kitchen equipment, including slicers, mixers, and knives, ensuring they are in proper working condition. • Team Collaboration: Work closely with kitchen staff to coordinate prep tasks and support a smooth workflow throughout service hours. • Inventory Tracking: Assist with inventory counts and help manage ingredient storage to minimize waste and optimize efficiency. Qualifications: • Prior experience as a prep cook or in a similar role is preferred. • Knowledge of food safety and sanitation practices. • Ability to work early morning hours and manage time effectively. • Strong attention to detail and ability to follow recipes and instructions. • Good physical stamina and the ability to handle repetitive tasks and lift heavy items. • Collaborate with team members to ensure a smooth and efficient kitchen operation. • Contribute to the overall success of the startup by being adaptable and willing to take on new tasks as needed. What We Offer: • Opportunity to be a part of a unique and innovative food concept in NYC. • Friendly and supportive work environment. • Competitive pay and potential for growth within the company. • A chance to help shape the future of Brown Bag Sandwich Co. as we expand and evolve. • Employee discount Pay: • $17-19/hour • Estimate of $100-$200 per week in tips, depending on seasonality

Location: New York City, NY Company: Brown Bag Sandwich Co. Brown Bag Sandwich Co. is the first chopped sandwich concept in NYC. We exist to pay homage to all of the NYC delis that came before us. We focus on house-made meats to ensure that our product is quality, consistent, and accessible. As a startup, we're looking for dedicated individuals who are excited to grow and evolve with us. Key Responsibilities: •Early Morning Prep Cook Position 6am-12pm Tuesday-Saturday. Main objective would be to assemble sandwiches in an efficient and clean work space. Prepping ingredients, portioning meats, and preparing sauces. • Ingredient Preparation: Efficiently prepare and portion house-made meats, vegetables, and other ingredients according to recipe standards and specifications. • Sanitation and Hygiene: Maintain a high standard of cleanliness and sanitation in the prep area, adhering to food safety regulations and ensuring a safe working environment. • Stock Management: Monitor ingredient levels, rotate stock, and inform the chef if supplies need to be reordered. • Recipe Adherence: Follow recipes and prep lists accurately to ensure consistency and quality of all ingredients and finished products. • Equipment Maintenance: Clean and maintain kitchen equipment, including slicers, mixers, and knives, ensuring they are in proper working condition. • Team Collaboration: Work closely with kitchen staff to coordinate prep tasks and support a smooth workflow throughout service hours. • Inventory Tracking: Assist with inventory counts and help manage ingredient storage to minimize waste and optimize efficiency. Qualifications: • Prior experience as a prep cook or in a similar role is preferred. • Knowledge of food safety and sanitation practices. • Ability to work early morning hours and manage time effectively. • Strong attention to detail and ability to follow recipes and instructions. • Good physical stamina and the ability to handle repetitive tasks and lift heavy items. • Collaborate with team members to ensure a smooth and efficient kitchen operation. • Contribute to the overall success of the startup by being adaptable and willing to take on new tasks as needed. What We Offer: • Opportunity to be a part of a unique and innovative food concept in NYC. • Friendly and supportive work environment. • Competitive pay and potential for growth within the company. • A chance to help shape the future of Brown Bag Sandwich Co. as we expand and evolve. • Employee discount Pay: • $18/hour • Estimate of $100-$200 per week in tips, depending on seasonality