133-36 37th Avenue, Flushing, Queens, 11354, New York
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A Dunkin' Donuts manager is responsible for the overall operation of the restaurant, ensuring smooth and efficient daily activities, while also focusing on guest satisfaction, team development, and profitability. They manage staff, financial aspects, and maintain store standards. Key Responsibilities of a Dunkin' Donuts Manager: Leading and Developing the Team: Hiring, training, and developing staff, planning staffing levels, and managing performance. Financial Management: Controlling labor costs, food costs, and cash, meeting sales goals, and managing inventory. Operational Excellence: Ensuring adherence to Dunkin' Donuts standards, maintaining cleanliness and safety, and managing preventative maintenance. Guest Experience: Prioritizing customer service, ensuring a positive experience, and addressing guest feedback. Administrative Tasks: Completing reports, tracking sales, and managing administrative duties. Compliance: Adhering to company policies, labor laws, and industry regulations. Store Management: Overseeing daily operations, including product preparation, merchandising, and inventory.
Fast Hiring Process – Join Our Team Next Week! Join ABI to Lead Compliance ABI is a fast-growing, industry-leading Chinese-American homecare agency based in Flushing. Rooted in mission, driven by community, and powered by growth, we’re proud to deliver high-quality care to thousands of New Yorkers every day. This role is focused on the most vital areas of our work: Compliance. About the Role As a Senior Compliance Coordinator, you’ll be at the heart of our operations—ensuring we uphold the highest standards while we continue to grow. You'll help us stay ahead of regulatory requirements, reduce risk, and build trust across every level of the organization. This is a high-impact opportunity to shape systems and support a meaningful mission in a fast-paced, bilingual environment. High opportunity for upwards mobility. Key Responsibilities Ensure company-wide compliance with federal, state, and local regulations Conduct internal audits and departmental reviews Implement policies and communicate updates to staff Partner with legal to investigate issues and recommend solutions Lead compliance training programs for employees Maintain and organize compliance documentation and certifications Identify risks and report findings with actionable solutions Support the development of proactive compliance strategies Document and report investigations to senior leadership Qualifications Bachelor’s degree (required) Detail-oriented with strong problem-solving skills Able to analyze complex information and make sound decisions Self-motivated with a strong sense of ownership Proficient in Mandarin (required) Proficient in Cantonese (preferred) Proficient in English (required) Comfortable with technology Work Schedule Monday to Friday | 9:00 AM – 5:00 PM In-person with hybrid flexibility Benefits 401(k) Health insurance Paid time off Commuter benefits Professional growth in a mission-driven environment Compensation $23.00 – $26.00 per hour Full-time Job Type: Full-time Pay: $23.00 - $26.00 per hour Benefits: 401(k) 401(k) matching Health insurance Paid time off Schedule: 8 hour shift Language: English (Required) Mandarin (Required) Cantonese (Preferred) Work Location: In person
Responsibilities: As an Operations Manager, you will be the face of the store and take full ownership of responsibilities including: Delivering high levels of customer satisfaction, retention, and store growth Ensuring store cleanliness and proper function of all amenities (carts, folding tables, TVs, etc.) Enforcing safe practices and managing emergency situations (fires, floods, weather) Monitoring and maintaining security systems (alarms and surveillance) Conducting regular inventory checks and maintaining strong visual presentation of products Addressing equipment issues immediately; performing minor repairs as needed Training employees in retail sales, customer service, and upselling techniques Monitoring and minimizing operating costs (equipment selection, detergent use, card system, etc.) Accurate and timely reporting; immediately notifying District Manager of discrepancies Overseeing daily operations across up to 4 laundromat locations Managing employee schedules, timesheets, payroll, vacations, and sick days Operating and troubleshooting POS system (Cents), including system updates and sales accuracy Managing vendor relationships, utility bills, and invoices Create training materials (English/Spanish); onboard and train new hires Maintaining VTM machines, handling network outages (Spectrum/Verizon), and providing tech support as needed Qualifications: Prior experience in a managerial role within a laundromat or similar retail/service environment preferred Spanish-speaking ability is strongly preferred Strong leadership, communication, and multitasking abilities Proficient in POS systems, spreadsheets, and vendor coordination Experience with employee scheduling, HR duties, and payroll management Tech-savvy and comfortable with troubleshooting minor equipment or software issues
We are looking for a Restaurant Manager to lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service. Restaurant manager responsibilities include maintaining the restaurant's revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high productivity, quality, and customer-service standards. To be successful in this role, you'll need management skills and experience in both front and back of the house. We want you to know how to oversee the dining room, check-in with customers and balance seating capacity. Back of the house management experience is essential, as you'll be setting work schedules, making sure we comply with health and safety restaurant regulations and maintaining a clean functional premise. We'll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences. Responsibilities: Coordinate daily Front of the House restaurant operations Deliver superior service and maximize customer satisfaction Respond efficiently and accurately to customer complaints Regularly review product quality Organize and supervise shifts Appraise staff performance and provide feedback to improve productivity. Ensure compliance with sanitation and safety operations. Manage restaurant's good image and suggest ways to improve it Observe operational costs and suggest measures to cut waste Promote the brand in the local community through word-of-mouth and restaurant events in teamwork with GM Recommend ways to reach a broader audience (e.g. discounts and social media) Train new and current employees on proper customer service practices Supervise policies and protocols that maintain the restaurant operations Uphold good communications between management, kitchen and FOH staff Skills: Proven work experience as a Restaurant Manager, Restaurant Service Manager, Hospitality Manager or similar role Proven customer service experience as a manager Extensive food and beverage knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff Familiarity with restaurant management software, like Toast, OpenTable, Delivery Apps Strong leadership, motivational and people skills. Job Types: Full-time, Part-time Pay: $70,000.00 - $80,000.00 per year Expected hours: 15 – 20 per week Shift: 8 hour shift Evening shift Morning shift Experience: Restaurant management: 3 years (Preferred) Language: Spanish (Preferred) License/Certification: Food Handler Certification (Preferred) Work Location: In person