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Overview
Join our dynamic team as a Cell Phone Technician and Store Manager, where you'll lead the charge in providing top-tier mobile device repair and exceptional customer service. This role combines technical expertise with leadership, empowering you to troubleshoot, repair, and optimize a wide range of smartphones and tablets across various operating systems. As a store manager, you'll also oversee daily operations, motivate your team, and ensure an outstanding shopping experience for every customer. If you're passionate about technology, thrive in a fast-paced environment, and enjoy guiding others to success, this is the perfect opportunity to elevate your career!
Duties
Diagnose and repair smartphones, tablets, and other mobile devices across Android, iOS, macOS, and Windows platforms using hand tools and soldering techniques.
Perform software troubleshooting to resolve operating system issues, app conflicts, and connectivity problems on various mobile devices.
Utilize schematics and technical manuals to identify hardware faults and execute precise repairs on computer hardware components.
Provide exceptional technical support to customers both in-store and through field service visits, ensuring quick turnaround times.
Manage daily store operations including inventory control, sales transactions, and customer relations to maximize sales performance.
Lead the team by training staff on device repairs, troubleshooting procedures, and customer service excellence.
Maintain detailed records of repairs performed, parts used, and troubleshooting steps for quality assurance.
Experience
Proven experience repairing mobile devices such as smartphones and tablets with knowledge of Android, iOS, macOS, and Windows operating systems.
Skilled in soldering small electronic components and using hand tools for delicate hardware repairs.
Strong analysis skills to diagnose complex software issues or hardware failures efficiently.
Familiarity with schematics, technical manuals, and equipment repair procedures for mobile devices and computer hardware.
Previous retail sales experience with a focus on customer support in a fast-paced environment preferred.
Ability to perform field service repairs at customer locations when necessary.
Excellent communication skills combined with a passion for technology innovation. Join us to be part of a vibrant team dedicated to delivering cutting-edge solutions while fostering your growth as a leader in the tech retail space!
Pay: $850.00 per week
Work Location: In person
1148 Nostrand Avenue, Prospect Lefferts Gardens, Brooklyn, 11225, New York

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