Buscar empleo: 197 ofertas de trabajo de phone technician en New York, NY (julio 2025)

Maxus Group is a leader in delivering premier talent and technology solutions, providing world-class support anytime, anywhere. Our integrated service lines allow us to understand our clients' unique needs better, enhancing overall satisfaction across various disciplines. Summary We are seeking an IT Technician to join our dynamic team at Maxus Group. In this role, you will be responsible for providing top-notch technical support and ensuring the efficient operation of computer systems. Your contributions will be vital in maintaining our commitment to exceptional service delivery. Responsibilities Handle incoming issues and requests to the Service Desk (help desk) via ticketing system (JIRA), email, phone, and in-person. Handle incoming support calls by asking proper questions to the end user, gathering enough detail to understand the priority of the issue and the impact to their organization. Provide end users with timely updates regarding their issues and requests. Provide end user support for Microsoft applications such as PowerPoint Provide users with support for Panopto, which is a video recording and sharing platform. Support end users with ZOOM meetings and recordings Upload ZOOM recordings into Panopto Conduct regular system checks and updates to maintain optimal performance of IT infrastructure and equipment. Requirements Experience as an IT Technician or similar role in a technical support capacity Intermediate knowledge of computer hardware, software, and operating systems (Mac OS, Windows) Familiarity with help desk software and ticketing systems like Jira a plus (will Train) Excellent problem-solving skills with a customer-oriented approach An understanding of Panopto a plus but will train Basic understanding of operating and troubleshooting Crestron touch panels and controllers Familiar with ZOOM, creating and recording Meetings Ability to work effectively and efficiently in a team environment. Excellent communication skills (verbal and written) Must have excellent people skills Possess intermediate task management skills If you are passionate about technology and eager to make a difference in a supportive environment, we invite you to apply today to join the Maxus Group team! Job Type: Contract Pay: $20.00 - $25.00 per hour Expected hours: 40 per week Benefits: 401(k) Dental insurance Flexible spending account Health insurance Life insurance Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday Work Location: In person

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MTech Distributors

Technical Support Agent

MTech is looking for a Technician to provide support for our Point-of-Sale consumers. You would be responsible for answering customer phone calls and emails to ensure their equipment is running as intended. Responsibilities include (but are not strictly limited to): - Answering support phone calls and emails to assist with customer concerns - Setting up, testing, and troubleshooting equipment in-house - Assisting with account maintenance tasks on various backends - Understanding current and future products and their features Role Requirements: - Phone etiquette and strong speaking skills - Understanding of intermediate technical knowledge (how to set up a router, troubleshooting on Windows, iOS and Android OS) - Willingness to visit customer locations and install equipment, with attention to detail lining up with company standards Preference given to applicants with language proficiency in Arabic and/or Spanish.

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House of Nails By Natty

Receptionist/ Salon Assistant

hace 1 mes

Jornada parcial

Rego Park, Queens

We are now looking for front desk employees who have exceptional customer service abilities. You will be responsible for: *Greeting & checking guest in and out *Answering phone calls *Booking appointments *Up keep of front desk & waiting area *Help customers choose colors and designs *Assist nail technicians with color selection and design materials *Complete inventory lists Applying doesn’t require any prior experience if you can keep yourself occupied with salon work. Someone who could multitask and adjust to various situations and personalities is what I would prefer. Requirements: Must be 18 years of age or older High school diploma is a plus (Not a requirement) A friendly & good energy is a must. If you are moody this is not the environment for you. If you don’t like people or working with others, this is not the job for you. We want happy people joining our team. All our grumpy positions have been taken =) Full Time/Part Time positions available Salary or Hourly Rate $18-$20 per hour Salary or Hourly Rate $18-20/hour

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Ark Life Veterinary

Customer Service Representative (CSR)

hace 1 mes

Jornada completa

Gravesend, Brooklyn

We are looking for a friendly, compassionate, and organized Customer Service Representative to join our veterinary clinic team. You will be the first point of contact for pet owners, providing exceptional service both in person and over the phone. Your role is essential in creating a welcoming environment and ensuring smooth communication between clients and our veterinary staff. Key Responsibilities: Greet clients and their pets warmly as they arrive at the clinic. Answer phone calls, schedule appointments, and manage the clinic calendar. Provide information about services, pricing, and general pet care. Handle client check-in and check-out processes. Maintain accurate client and patient records using veterinary software. Process payments, issue invoices, and manage basic billing tasks. Communicate effectively with veterinarians and technicians regarding appointments and patient needs. Handle client concerns or complaints professionally and escalate when necessary. Maintain cleanliness and organization of the reception and waiting areas.

MTech is looking for an IT Technician to provide support for our technology. You would be responsible for answering customer phone calls and emails to ensure their equipment is running as intended. Responsibilities include (but are not strictly limited to): - Answering support phone calls and emails to assist with customer concerns - Setting up, testing, and troubleshooting equipment in-house - Assisting with account maintenance tasks on various backends - Understanding current and future products and their features Role Requirements: - Phone etiquette and strong speaking skills - Understanding of intermediate technical knowledge (how to set up a router, troubleshooting on Windows, iOS and Android OS) - Willingness to visit customer locations and install equipment, with attention to detail lining up with company standards Preference given to applicants with language proficiency in Arabic and/or Spanish.

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