Chief of Staff - Blank Street Coffee - New York

About Us At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Like the sound of this? Keep reading. Add a Spark to the Ordinary... Blank Street is in search of a Talent Acquisition Managerto lead and innovate our recruiting efforts across the US. We're seeking someone who thrives at both thinking strategically and getting things done. In this role, you'll own the end-to-end talent acquisition lifecycle for a growing brand, partnering closely with leaders across the business to hire exceptional talent for our stores and HQ team. You'll drive recruiting strategy, employer branding, and process improvement all while delivering an outstanding candidate experience in a fast-paced, high-volume environment. This is a fully in-person role based at our Brooklyn, NY HQ, reporting to the Senior Director of People. Who We're Looking For What You'll Own • Support the execution of hiring top talent at HQ, • Lead the execution of hiring an A+ barista and shift lead talent pool, • Deliver data driven insights to elevate hiring performance, • Innovate and evolve our recruitment strategy Requirements • 4+ years of experience in Talent Acquisition or Recruitment at a high-growth, consumer-focused brand, • Experience managing and building a team of direct reports is a plus., • Proven ability to manage multiple projects and drive them to completion, • Track record of building scalable, metrics-driven recruitment processes that incorporate continuous feedback and improvement, • Experience with compensation benchmarking and pay band research Benefits \& Perks: • $100,000 - $130,000 annual base salary, • Medical, Dental, and Vision coverage. Blank Street covers the full premium for low and mid-tier employee-only plans., • Paid sick time, • Paid time off + company holidays, • Paid parental leave, • Equity, • Learning and development opportunities. We're growing and we'd like for you to be a part of the journey.

About Blank Street At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Like the sound of this? Keep reading. Start Something Extraordinary... We are looking for a Staff Accountant to join Blank Street's US Accounting function. As Staff Accountant, you will play a crucial role in maintaining the financial health of Blank Street and supporting our Field and HQ teams. You will be responsible for a range of accounting functions including preparing monthly journal entries, supporting accounts payable and receivable, and ensuring compliance with internal controls and accounting principles. The ideal candidate will have a strong understanding of accounting principles, excellent organizational skills, and a passion for contributing to a growing company. This role is an in-person position at our office in Williamsburg, Brooklyn. The Staff Accountant will report into the Global Accounting Manager. What You'll Own • Support the month-end close process, prepare journal entries, utilize accounting software to draft and finalize financial statements., • Support day-to-day accounting operations including processing invoices, tracking payments, and reconciling accounts. Ensure timely and accurate payments to vendors and proper recording of receivables., • Maintain and reconcile general ledger accounts, including bank and credit card reconciliations. Post journal entries and adjustments as needed., • Assist with payroll processing, including verifying timesheets and ensuring accuracy of payroll deductions and benefits., • Support in the preparation of all tax filings; including, but not limited to income tax forms, sales tax, 1099s, and payroll taxes., • Support internal and external audits by providing necessary documentation and ensuring compliance with accounting policies and procedures., • Work with leadership to prepare ad hoc reports and analyses as needed. Who You Are • Bachelor's degree in Accounting, Finance, or a related field., • 2-3 years of accounting experience, preferably in a retail or hospitality environment or public accounting., • CPA certification or progress towards certification preferred., • Strong understanding of accounting principles and financial reporting., • Strong understanding of tax regulations and ability to work with external preparers, • Experience with NetSuite or similar ERP system preferred., • Experience with Coupa or similar billing and invoicing accounting software., • Proficiency in Microsoft suite of products, particularly Excel (VLOOKUPS and Pivot Tables at a minimum)., • Strong ability to use logic and questioning to problem-solve and seek to understand information and data before acting., • Willingness to gain knowledge of other teams to help facilitate cross functional work., • Ability to handle delivery of multiple active tasks and responsibilities and can organize and prioritize work based on team needs., • CPA in progress / qualified highly preferred Benefits • $70,000 - 980,000 annual base salary + equity, • Medical, Dental, and Vision coverage. Blank Street covers the full premium for low and mid-tier employee-only plans., • Paid sick time, • Paid time off + company holidays, • Paid parental leave benefits, • Learning and development opportunities. We're growing and we'd like for you to be a part of the journey.

About Blank Street: At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Like the sound of this? Keep reading. Add a Spark to the Ordinary... At Blank Street, we're reimagining the cafe experience, making high-quality coffee and matcha accessible and efficient. As a Shift Lead, you'll play a key role in bringing our mission to life. You'll lead by example on the floor, ensure smooth operations during your shift, and create an environment where both customers and team members feel valued. This is a hands-on role for someone who thrives in fast-paced settings, loves connecting with people, and is passionate about great coffee and matcha. Who We're Looking For • A friendly and enthusiastic team player with a passion for excellent customer service; you're always ready to make your customers' day, • A reliable employee who is able to effectively manage time and priorities, including during busy rush periods where a sense of urgency is necessary, • Passionate about creating delicious coffee and other cafe beverages, • A strong independent problem solver with proven multi-tasking and communication skills, • Someone who is curious, adaptable and always willing to learn, • Comfortable working in a team or independently, • Comfortable with cash-handling and maintaining store safety What You'll Own • Delight our customers with consistent, welcoming and engaging customer service, taking the opportunity to turn every customer into a regular, • Complete all training to ensures proper measures are in place to achieve the correct handling of food and beverage to retain its freshness and quality, • Have systems in place to avoid wastage of product with both food and beverage, following and adjusting par levels where needed in line with business peaks and lows, • Maintains Local Department of Health standards at all times, • Full and complete knowledge and adherence to all product, service and brand training playbooks, • Participates in all initiatives with the Operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighborhood customer base Requirements • Experience in the customer service or hospitality industry, • 18+ years of age, • Able to lift 25+ lbs, and to stand for long periods of time, • Availability that meets the needs of our cafes Benefits and Perks • $250 sign-on bonus awarded after 90 days of employment, • $19.50 per hour + tips, • A comprehensive Barista accreditation and training program, • Tenure based paid time off, • Commuter benefits, • Sick time, • 1.5x pay on select holidays like New Year's Day, Memorial Day, and Juneteenth, • Complimentary coffee and treats on shift, • Free Blank Street swag

About Blank Street: At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Like the sound of this? Keep reading. Add a Spark to the Ordinary... At Blank Street, we're reimagining the cafe experience, making high-quality coffee and matcha accessible and efficient. As a Shift Lead, you'll play a key role in bringing our mission to life. You'll lead by example on the floor, ensure smooth operations during your shift, and create an environment where both customers and team members feel valued. This is a hands-on role for someone who thrives in fast-paced settings, loves connecting with people, and is passionate about great coffee and matcha. Who We're Looking For • Love for cafe culture and people, • Friendly, open and approachable person who is able to work well with others, • Strong knowledge of coffee and equipment is a must, • Strong decision making and multi-tasking skills, • Strong interpersonal communication skills, • Passionate about delivering excellent customer connections to create a regular customer base, • Able to work at a fast pace in high volume environments, • Be an exemplary ambassador of our brand to new neighborhoods What You'll Own • Craft beautiful coffee products and serve all Blank Street customers with energy, warmth, and empathy, • Support your GM and our Training Team to help train new employees to succeed at Blank Street, including ensuring that new team members are following all recipe and training for menu items and processes and that they are in correct uniform, are upbeat and vibes are positive, • Open and close the location safely and responsibly (Key holder) and ensure that cleaning duties for the store are followed at the beginning, during and end of the shift, • Positive and solution focused handling of any minor customer issue, • At a store level, leads all initiatives with the operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighborhood customer base for your store Requirements • 2+ years' experience in a customer service leadership position, • 18+ years of age, • Able to lift 25+ lbs, and to stand for long periods of time, • Availability that meets the needs of our cafes Benefits and Perks • $19.50/ per hour + tips, • Barista accreditation and training program, • Paid sick time, • Paid vacation time, based on eligibility, • Health benefits, based on eligibility, • Blank Street coffee and swag, • As a growing company we have opportunities for advancement for those interested

About Blank Street At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Like the sound of this? Keep reading. Add a Spark to the Ordinary... As our Product Strategy Associate, you'll join our Global Food and Beverage team, playing a key role in shaping how we operate and grow as a product-led business. You're a strategic thinker and structured executor who thrives on turning insights into action and can balance data-driven decision-making with seamless cross-functional execution. Sitting at the intersection of strategy, execution, and analysis, you'll work across teams to lead seasonal launches, uncover insights, and ensure we're delivering exceptional food and beverage products our customers love. Key Responsibilities Qualifications • 2+ years of experience in management consulting, investment banking, or a generalist role at a fast-growing startup where you've worn multiple hats, • Strong analytical thinker who is comfortable with ambiguity and skilled at turning incomplete data into actionable insights, • Super comfortable with PPTX, Excel, Gsheets, • Must be based in NYC and available to work in-person at least 4 days per week, • Bias for action, when something needs doing, you roll up your sleeves and figure it out, • Clear and confident communicator who adapts messaging based on audience and context, • Strong project management skills and ability to manage multiple initiatives with competing deadlines, • Collaborative, team-first mindset with the ability to build trust and influence across functions Benefits: • $100,000 - $130,000 annual base salary, • Medical, Dental, and Vision coverage. Blank Street covers the full premium for low and mid-tier employee-only plans., • Paid sick time, • Paid time off + company holidays, • Paid parental leave benefits, • Equity, • Learning and development opportunities. We're growing and we'd like for you to be a part of the journey.