Commercial Insurance Agent / underwriter - J&Z Insurance Brokerage

Title: Medical Office Receptionist. Hours: 43 hours per week / 35 hours per week. Compensation: $20 per hour (W2). Must have ability to pay taxes. Position Overview: We are seeking 2 full-time Korean and English speaking medical office secretaries to join our Ophthalmology practice. Seeking an intelligent, responsible, detail-oriented person to join our private Ophthalmology practice. No prior experience necessary. On the job training will be provided. The ideal candidate should have excellent communication skills, attention to detail, and a strong ability to multitask in several different job roles. Job roles will be decided at a later date. Possible Key Responsibilities: • Patient Interaction: Greet and check-in patients, ensuring a warm and professional first impression. Provide assistance with initial paperwork and guide patients through the check-in process., • Customer Service: Address patient inquiries and concerns, both in person and over the phone, in a professional and empathetic manner. Facilitate communication between patients and medical staff, ensuring clarity and satisfaction., • Appointment Scheduling: Efficiently manage the scheduling of patient appointments, coordinating with medical staff to optimize the practice’s schedule and accommodate patient needs., • Records Management: Maintain accurate and up-to-date patient and medical records, ensuring confidentiality and compliance with HIPAA regulations. Manage electronic and physical files, organizing them for easy access and retrieval., • Administrative Support: Provide general administrative support to office staff, including filing, data entry, and managing office supplies. Assist in various clerical tasks to ensure the smooth operation of the office., • Check patient’s insurance eligibility, prior authorization and referrals online., • Review, send and start prior authorization for medications online., • Responsible to book eye surgeries and to carefully follow thru to its completion., • Help with medical billing inquires and completion of daily medical billing needs. Qualifications: • High school diploma or equivalent., • Prior experience in a medical office or customer service role is preferred., • Strong interpersonal and communication skills., • Ability to work independently and as part of a team., • Proficiency in basic computer skills, including basic familiarity with scheduling software and electronic medical records (EMR) systems., • Detail-oriented with strong organizational skills. Benefits: • 40 hours Personal Time Off, • 2 weeks vacation time after full 1 year employment., • Friendly and kind office environment.