counter person for busy shipping store

Counter person for busy shipping store

About Us: All Attractions City Tours is one of the leading tour providers in the city, offering visitors unforgettable sightseeing experiences, from iconic landmarks to immersive cruises. We pride ourselves on providing exceptional service and creating seamless, memorable adventures for all our guests. Position Overview: We are looking for a dedicated and detail-oriented Customer Service Representative to join our guest support team. This role is focused on handling customer disputes, addressing inquiries, resolving issues, and ensuring an outstanding customer experience throughout their journey with us. ** Responsibilities:** - Handle customer inquiries, complaints, and disputes via phone, email, text, and in person. - Investigate and resolve billing issues, chargebacks, and refund requests with professionalism and accuracy. - Document customer concerns and resolutions clearly in our internal systems. - Provide timely updates to customers regarding ticketing issues, schedule changes, and policies. - Collaborate with sales agents, management, and operations to ensure alignment on guest resolutions. - Educate customers on our tour offerings, schedules, and booking processes. - Assist with pre- and post-tour support, helping guests navigate any questions or concerns. - Maintain a calm, empathetic, and solution-focused approach even in high-stress situations. ** Qualifications:** - Previous customer service experience (tourism or hospitality industry a plus) - Strong conflict resolution and problem-solving skills - Excellent verbal and written communication - Ability to multitask and stay organized in a fast-paced environment - Professional, positive, and patient demeanor - Basic knowledge of platforms like Square, PayPal, or similar payment processors is a plus - ** Benefits:** - Flexible schedule options - Opportunity to grow within a dynamic tourism company - Supportive team culture - Discounts on tour experiences

With its vibrant and welcoming atmosphere, Color Me Mine Upper West Side invites individuals of all ages to explore the joy of pottery painting. We're on the lookout for vibrant and hardworking individuals to join our dynamic team! As the face of our studio, you will be the key player in welcoming guests to the world of pottery painting, maintaining the studio and processing ceramics! Responsibilities: Provide excellent customer service Assist guests with pottery painting and studio processes Maintain studio cleanliness and organization Perform kiln room tasks (training provided) Host birthday parties and events Promote studio offerings and specials Work efficiently in a fast-paced environment Qualifications: Minimum of 1 year experience in a food, retail or sales position Strong communication and problem-solving skills Reliable, self-motivated, and a team player Must be available Tuesday, Thursday, and Weekends (including evenings) We’re looking for team members who can consistently work 3-4 shifts per week Ability to stand for long periods and lift up to 50 lbs Compensation and Benefits: Hourly Pay: $18 - $22 per hour Studio Associates receive a set base rate plus tips, with the opportunity for higher earnings based on participation in parties and events Employee discount Paid training and sick time 401(k) after six months Shifts: Day and evening availability required. Salary $18 - $22+ per hour

We're looking for a Contract Customer Service Representative to join our team and support our members exceptionally. This role involves engaging with Garner members via phone, chat, and email to help them find the right healthcare for their needs, understand how our program works, and get their eligible claims paid. We seek detail-oriented individuals with strong written and verbal communication skills who can stay organized, handle complex situations, and maintain professionalism in every interaction. The ideal candidate will demonstrate a passion for helping others, an ability to de-escalate challenging situations, and a clear commitment to providing the best service possible. Key Requirements: Applicants must be located within the United States and must work in the United States for the duration of their employment. International applicants will not be considered. Excellent written and verbal communication skills: You must express yourself clearly and professionally, especially in written communication (emails, chat), with no grammatical or spelling errors. We value clear, concise writing. De-escalation skills: You must handle tense or difficult situations with empathy and patience. We want candidates who are comfortable managing escalations and who can demonstrate problem-solving abilities in these contexts Attention to detail: We are looking for candidates who can accurately follow instructions, pay close attention to member inquiries, and ensure solutions are clear and correct. Responsibilities: Deliver exceptional service to our members via phone, chat, and email, offering education, guidance, and healthcare benefits and claims assistance. Follow best practices for handling member inquiries and proactively suggest process improvements when identified. De-escalate member concerns with empathy and professionalism, providing effective and accurate solutions. Maintain a high level of accuracy in all written communication; ensure grammar, spelling, and punctuation are always correct. Attention to detail is critical: accurately capture member information, follow up on requests, and keep clear records of interactions. Send an requesting where for forward your resume. we pick the best candidates randomly. Thanks for your interest.

About Us: We are a locally owned boutique laundry store that prides itself on delivering top-tier garment care with a personal touch. Our cozy, modern shop offers a welcoming environment for both customers and staff. We’re looking for a reliable, friendly individual to join our team and help us maintain our high standards of service. Job Responsibilities: • Greet customers and provide excellent service • Check in laundry and input customer orders into POS system • Sort, tag, and prepare laundry for wash & fold or dry cleaning • Handle payments and maintain accurate transaction records • Ensure the store remains clean, organized, and inviting • Assist with basic folding and packaging tasks as needed • Communicate with customers regarding special requests or concerns Requirements: • Strong attention to detail and cleanliness • Friendly, professional demeanor • Ability to lift up to 25 lbs and stand for extended periods • Punctual, reliable, and able to work independently • Previous customer service or retail experience preferred, but not required

Job Purpose The Client Scheduling Coordinator plays a crucial role in ensuring a seamless client experience by facilitating the pre-registration process and managing appointment schedules. This position requires strong organizational skills, attention to detail, and excellent communication abilities to effectively interact with clients. Duties & Responsibilities Collect and verify client demographic and insurance information prior to appointments Ensure all necessary documentation is completed and accurate Communicate with client to gather required information and answer any pre-registration questions Assist clients with any issues Coordinate and manage clients appointments efficiently, considering provider availability and client needs Utilize scheduling software to book, confirm, and modify appointments as needed Follow up with patients to confirm appointments and provide any necessary pre-visit instructions Monitor and manage appointment cancellations and rescheduling to optimize the schedule Work closely with clinical staff, providers, and administrative teams to ensure smooth patient flow and address any scheduling conflicts Communicate effectively with insurance companies to verify eligibility and obtain authorizations as needed Provide exceptional customer service to patients, addressing inquiries and concerns in a professional and friendly manner Assist in resolving any issues related to scheduling or pre-registration promptly Qualifications High school diploma or equivalent is a plus Previous experience in a healthcare setting, particularly in patient registration and scheduling, is highly desirable Strong computer skills, including proficiency in scheduling Excellent Bi-lingual communication and interpersonal skills, with a strong focus on customer service Ability to multitask and work effectively in a fast-paced environment Detail-oriented with strong organizational skills Excellent written and verbal communication skills required Gracious and welcoming personality for customer service interaction

We are seeking an enthusiastic and dedicated individual to join our team at a busy dry cleaning and tailoring boutique. The ideal candidate will have a strong attention to detail, excellent punctuality, and a great personality. If you are passionate about providing exceptional customer service and thrive in a fast-paced environment, this position is for you! Key Responsibilities: Greet customers warmly and professionally upon arrival. Process customer orders accurately for dry cleaning and tailoring services. Maintain clear communication with customers regarding their orders, including pick-up and delivery times. Handle customer inquiries and resolve any concerns or complaints with a positive attitude. Accurately input customer and order details into the computer system with great speed and precision. Assist with tracking inventory and managing order deadlines. Ensure a clean, welcoming, and organized boutique environment. Coordinate with tailoring staff to ensure orders are completed on time and meet customer expectations. Required Skills & Qualifications: Strong attention to detail with an ability to spot errors or issues in customer orders. Excellent organizational and time management skills to ensure punctuality. Friendly, approachable personality with strong interpersonal communication skills. Proficient computer skills with fast and accurate data entry. Ability to work in a fast-paced environment and multi-task effectively. Previous customer service experience, preferably in a retail or service-oriented setting. A professional appearance and demeanor. Flexibility to work weekends and evenings Bilingual preferred English/ Spanish