Customer Service Representative (CSR)

Job Title: Delivery Driver – High-End Dry Cleaning Job Type: Full-Time About Us: We are a premier dry cleaning company specializing in high-end garment care. We take pride in our exceptional service and attention to detail. We are looking for a professional and reliable Delivery Driver to join our team and ensure our customers receive their garments in pristine condition. Responsibilities: Safely transport garments between our boutiques, customers, and production facility. Pick up garments from customers’ locations and ensure proper handling. Deliver cleaned garments to customers and boutique locations. Provide excellent customer service with a professional and friendly attitude. Assist with production tasks when needed, such as scanning garments and organizing workflow. Requirements: Valid driver’s license with a clean driving record. Ability to pass a background check. Several years of experience driving professionally. Ability to work quickly and efficiently while maintaining quality and accuracy. Strong work ethic and positive attitude. Ability to assist with light tasks in the production facility as needed. Opportunity to work with a reputable, high-end company. Positive and professional work environment. If you meet the qualifications and are ready to be part of a dedicated team, apply today!

Job Title: Garment Production Assistant Location: Brooklyn Navy Yard Job Description: We are looking for a reliable and motivated individual to join our production team. The ideal candidate will assist with folding, inspecting, and packaging garments in a fast-paced environment. You must be detail-oriented, punctual, and able to quickly learn new tasks. Key Responsibilities: Folding garments accurately and efficiently Inspecting garments for quality control Packaging garments for shipment Maintaining a clean and organized workspace Adhering to safety guidelines and company policies Qualifications: Spanish-speaking candidates preferred Strong attention to detail Ability to work at a fast pace Fast learner with a positive attitude Punctual and dependable Willingness to go above and beyond to complete any task

We are seeking an enthusiastic and customer-oriented Ticket Agent to join our team. As a ticket agent, you will be responsible for assisting customers with ticket purchases, providing information about our tours, and ensuring an excellent experience for all passengers. Sell tour tickets to customers in-person. Provide tourists with information about routes, stops, and tour schedules. Handle customer inquiries and ensure high-quality service. Assist passengers in navigating the tour route, including helping with any questions during the journey. Maintain accurate sales records and transaction logs. Promote special offers, discounts, and packages to potential customers. Assist with the management of ticket inventory. Ensure the cleanliness and organization of the ticketing area. Qualifications: High school diploma or equivalent; prior experience in customer service or tourism is a plus. Strong communication and interpersonal skills. Ability to work in a fast-paced, dynamic environment. Knowledge of local landmarks and attractions is beneficial. Previous experience with ticketing systems is a plus. Ability to work flexible hours, including weekends and holidays.

We are a family owned bakery committed to providing high-quality, fresh baked goods to our customers. We are currently looking for a hardworking and motivated individual to join our kitchen team as a Bakery Kitchen Staff member. Responsibilities: • Assist with bakery preparation, including measuring, mixing, and preparing batters, and other ingredients. • Ability to frost cakes and cupcakes preferred • Ensure all kitchen equipment and utensils are clean and in good working order. • Maintain a clean and organized back-of-house area, including work surfaces, ovens, and storage areas. • Follow all food safety and sanitation guidelines. • Bake a variety of items, such as pastries, cakes, and cookies, ensuring consistency and quality. • Assist with inventory management and restocking of baking supplies. • Ensure a positive, team-oriented environment in the kitchen. • Perform other duties as required to maintain smooth kitchen operations. Requirements: • Previous experience in a bakery or kitchen environment preferred • Strong attention to detail and ability to follow recipes accurately. • Ability to work efficiently in a fast-paced environment. • Excellent communication skills and ability to work well with others. • Ability to lift heavy items and stand for extended periods. • A passion for baking and high-quality food production. • Food handlers preferred, but not required How to Apply: Please send your resume and a brief cover letter outlining your experience and why you’d be a great fit for the role! We look forward to meeting you!

Job Overview We are seeking a skilled and enthusiastic Bartender to join our vibrant team. The ideal candidate will have a passion for mixology and a commitment to providing exceptional service in a fast-paced environment. As a Bartender, you will be responsible for crafting cocktails, serving drinks, and ensuring a welcoming atmosphere for our guests. Your ability to engage with patrons and create memorable experiences will be key to your success in this role. Responsibilities - Prepare and serve alcoholic and non-alcoholic beverages according to standard recipes and customer preferences. - Maintain cleanliness and organization of the bar area, including washing glassware and cleaning countertops. - Engage with customers, providing recommendations and answering questions about drink options. - Handle cash transactions accurately, including processing payments and managing tabs. - Monitor customer behavior to ensure responsible alcohol service and compliance with legal regulations. - Assist with inventory management, including tracking stock levels and placing orders as needed. - Collaborate with kitchen staff to ensure timely service of food orders when applicable. - Participate in promotional events or special catering functions as required. - Skills - Experience in fine dining environment is preferred. - Strong hospitality skills with the ability to create a welcoming atmosphere for guests. - Knowledge of brewing methods and cocktail recipes is an advantage. - Proficient in cash handling and basic math skills for accurate transaction processing. - Familiarity with food handling practices to ensure safety and compliance standards are met. - Sales skills to effectively promote menu items and increase customer satisfaction. - Ability to work efficiently under pressure while maintaining attention to detail. - Excellent communication skills for effective interaction with customers and team members. - Join us as we create unforgettable experiences for our guests through exceptional service and expertly crafted beverages!

Se solicita personal, en oficina Manhattan, Full Time, no se requiere inglés.

Join Our Team as a Front of House at Fluffy Fluffy! Are you passionate about souffle pancakes, desserts and customer service? Do you enjoy creating a positive experience for others? Fluffy Fluffy is looking for a friendly, dedicated front of house to join our team and contribute to the exceptional service our customers love! Position: Front of House Location: 153 1st Ave Employment Type: Full-Time/Part-Time Responsibilities: Greet and assist customers with a friendly and welcoming attitude. Accurately handle customer transactions and process payments. Maintain a clean and organized cash register area. Collaborate with team members to ensure smooth store operations. Assist in restocking and organizing inventory as needed. Promote Fluffy Fluffy’s products and services to customers. Ensure a high level of customer satisfaction through efficient service. Requirements: High school diploma or equivalent preferred. Previous cashier or customer service experience is a plus. Strong communication and interpersonal skills. Ability to work in a fast-paced environment. A positive attitude and a team player mindset. Must be able to work flexible hours, including evenings and weekends. Why Join Fluffy Fluffy? Competitive pay and benefits. Employee discount on Fluffy Fluffy products. Opportunities for career growth and development. A supportive and inclusive work environment. If you're ready to become part of the Fluffy Fluffy family and provide an unforgettable experience to our customers, apply today!

Overnight Front Desk Manager Location: Hudson Yards Hotel, New York, NY Schedule: Overnight shifts, including weekends and holidays About Us Hudson Yards Hotel is a boutique property at the heart of New York City, blending luxury with a warm, personalized guest experience. Our team is passionate about hospitality, and we believe in creating a workplace where everyone feels valued. Your Mission As the Overnight Front Desk Assistant Manager & Acting Manager on Duty, you will be the primary point of contact for guests and hotel operations overnight. You will ensure smooth check-ins and check-outs, address guest concerns, and oversee the front office team to deliver an exceptional guest experience. In the absence of senior management, you will handle operational decisions, resolve guest issues, and coordinate with other hotel departments to maintain seamless service. Key Responsibilities - Guest Services & Front Office Operations - Serve as the Acting Manager on Duty (MOD) overnight, ensuring efficient front office operations and addressing any guest needs. - Oversee guest check-in/check-out process, ensuring proper identification and payment methods are secured. - Supervise and support the front office team, ensuring all guest interactions are warm, personalized, and efficient. - Handle and resolve guest complaints or service issues that cannot be settled by front desk agents, providing timely follow-up. - Monitor and manage VIP guest arrivals and departures, ensuring all special requests are fulfilled. - Motivate and encourage team members to upsell rooms and services, driving additional revenue. Financial & Administrative Duties - Ensure all folio postings, deposits, and settlements are handled properly and in a timely manner. - Maintain accuracy in cash handling, billing, and financial transactions, ensuring compliance with internal audit procedures. - Prepare and distribute end-of-shift reports to senior management and ensure all key information is documented. Hotel Safety & Operations Oversight - Maintain a visible and proactive presence throughout the hotel, monitoring safety and security. - Coordinate with housekeeping and maintenance to address any urgent facility issues overnight. - Ensure all internal policies and security procedures are upheld to maintain a safe environment for guests and staff. What You Bring - 3+ years of front office experience in a hotel environment, with at least 1 year in a leadership or supervisory role. - Strong problem-solving skills, able to handle guest concerns with professionalism and efficiency. - Excellent communication abilities (verbal, written, and body language) to interact with guests, team members, and management. - Ability to work independently and make operational decisions in the absence of senior leadership. - Strong financial acumen, ensuring accuracy in transactions. - Experience using hotel management systems (e.g., Mews, Opera, or similar). - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). - Must be legally authorized to work in the United States. Why Join Us? - Opportunity to work in a start-up boutique hotel with a growing and dynamic team. - Gain valuable leadership experience as the overnight Manager on Duty. - Work in a fast-paced, guest-focused environment where every night is unique. If you’re a night owl with a passion for hospitality, apply today and help us create unforgettable guest experiences!

Company Description Hudson Yards Hotel is a newly established boutique property located in New York City's iconic 42nd Street, at the gateway to Hell's Kitchen. Join our dynamic team in one of New York's most vibrant neighborhoods and be part of our soft launch as we provide exceptional service to our guests. Role Description We are seeking a detail-oriented and motivated Housekeeping Manager to lead our housekeeping team, ensuring that we deliver impeccable service and pristine accommodations. This is an excellent opportunity to contribute to the success of a high-quality hotel and make a significant impact on guest experiences. This is a full-time on-site role for a Housekeeping Manager at Hudson Yards Hotel in New York, NY. The Housekeeping Manager will oversee day-to-day housekeeping operations, including supervising staff, managing laundry services, ensuring high levels of customer service, communicating with team members, and participating in the hiring process. The role requires a hands-on leader with excellent organizational and leadership skills, capable of managing a team while implementing operational processes to ensure efficiency. The Manager will work closely with other departments to ensure a seamless guest experience. Key Responsibilities - Lead and manage the housekeeping team, ensuring cleanliness, safety, and service standards are consistently met. - Develop and implement cleaning schedules and procedures to ensure timely and efficient cleaning of guest rooms and public spaces. - Conduct inspections to ensure all rooms and areas meet our high standards of cleanliness and presentation. - Oversee inventory management of cleaning supplies, linens, and guest amenities, ensuring adequate stock levels while minimizing waste. - Collaborate with the front office and maintenance teams to address any room or public area issues promptly. - Train and develop housekeeping staff to ensure adherence to hotel policies, procedures, and safety regulations. - Monitor team performance and provide feedback and coaching as necessary to maintain a high level of productivity. - Prepare and manage the housekeeping department budget, optimizing resources and controlling costs. - Assist in planning and executing deep cleaning projects and any special cleaning needs. - Ensure compliance with health and safety regulations, hotel policies, and industry standards. Qualifications - 3+ years of experience in housekeeping management, preferably in a hotel or resort environment. - Strong organizational and leadership skills, with the ability to manage and motivate a team. - Excellent attention to detail and a commitment to maintaining the highest standards of cleanliness. - Ability to multitask and work efficiently in a fast-paced environment. - Strong communication and interpersonal skills, with the ability to collaborate effectively with other departments. - Proficiency in housekeeping software and property management systems (PMS) is preferred. - Legal work authorization in the United States. Focus Areas - Housekeeping Operations & Team Management - Guest Room & Public Area Cleanliness - Inventory Management & Cost Control - Staff Training & Development - Collaboration with Other Departments - Budgeting & Performance Management Compensation This full-time role offers a competitive salary ranging between $1,000 and $1,400 per week, based on experience, skills, and education, with the added benefit of weekly pay. This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform and other related duties, as may be required by their supervisor. Duties, responsibilities and activities may change at any time with or without notice.

Part-Time Sales Assistant – DAWANG DAWANG is looking for a Part-Time Sales Assistant to join our team! This role is ideal for someone who enjoys fashion, thrives in a retail environment, and loves engaging with customers. There is potential to transition into a full-time position based on performance and business needs. Responsibilities: Deliver excellent customer service and build strong client relationships. Assist customers with styling, product details, and sizing. Maintain store organization and ensure merchandise is well presented. Process sales transactions, returns, and exchanges efficiently. Support inventory management, restocking, and general store upkeep. Assist with in-store events, pop-ups, and brand activations. Stay updated on DAWANG’s collections and product details. Requirements: Previous retail or customer service experience preferred. Strong communication and interpersonal skills. Ability to work flexible hours, including weekends and holidays. Self-motivated, reliable, and detail-oriented. Must be able to stand for extended periods and lift light merchandise. Why Join DAWANG? Be part of a dynamic and growing fashion brand. Gain hands-on experience in sales, retail, and brand representation. Opportunity for career growth with a path to a full-time role.