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Medical Front Desk Receptionist (Bilingual - Spanish Required)

Customer Service

15 hours ago117 views

We are looking for a professional, reliable, and experienced Medical Front Desk Receptionist to join our healthcare team. The ideal candidate must be fluent in Spanish and English and have proven experience with insurance verification, patient eligibility checks, and prior authorizations. This position is essential in ensuring a smooth patient flow and excellent customer service experience for our diverse patient population.


Key Responsibilities:
Greet patients warmly, check patients in and out, and manage patient intake forms.
Answer multi-line phones, schedule and confirm appointments, and handle patient inquiries professionally.
Verify patient insurance coverage, obtain authorizations, and check eligibility prior to appointments.
Process prior authorizations for medications, procedures, and diagnostic tests.
Order patient supplies.
Manage patient referral.
Collect co-pays and patient balances; post payments accurately.
Assist with maintaining accurate patient records and updating demographic information.
Serve as an interpreter for Spanish-speaking patients as needed.
Ensure patient confidentiality and compliance with HIPAA regulations.
Support providers and clinical staff with administrative tasks as needed.
Qualifications:

High school diploma or equivalent required.
Fluent in Spanish and English (speaking, reading, and writing) — required.
Minimum 1–2 years of experience as a medical front desk receptionist or medical office assistant.
Strong knowledge of insurance plans, eligibility, and prior authorization processes.
Familiarity with Electronic Medical Records (EMR) systems (e.g., eClinicalWorks, Athena, Epic).
Excellent communication and customer service skills.
Ability to multitask and remain organized in a busy medical office environment.
Professional appearance and demeanor.
Company Description
We are a patient centered physician's office that provides Internal Medicine, Obesity Medicine, and Aesthetic Care services. We are Looking to expand our team!

Company Description
We are a patient centered physician's office that provides Internal Medicine, Obesity Medicine, and Aesthetic Care services. We are Looking to expand our team!
  • Experience
    Required
  • Languages
    English – Beginner
    Spanish – Beginner
  • Employment
    Full-time

pin icon227 East 105th Street, Manhattan, 10029, New York

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Customer ServiceNew York

Medical Office • 1-10 Employees

Hiring on JOB TODAY since August, 2023

New office with 1 provider.

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Tremaine Wright avatar icon
Tremaine WrightActive 2 years ago
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