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The Education Specialist will build strengths-based, collaborative relationships with licensed in-home childcare providers, offering coaching and support to enhance play-based, developmentally appropriate instruction aligned with the NYC Department of Education (DOE) curriculum. This role provides an exciting opportunity to shape early childhood education by empowering providers to create high-quality learning environments that support children’s growth and school readiness. Key Responsibilities: - Support 45+ in-home childcare providers serving over 500 children, from infants to age 12. - Assist in launching and implementing NYC DOE EarlyLearn and 3K programs. - Provide bi-monthly, strengths-based coaching to up to 17 affiliated providers to enhance curriculum delivery. - Guide providers in adapting evidence-based curriculum to support mixed-age learning environments. - Collaborate with the Education Director, Family Support Workers, and Health Monitors to provide holistic child and family support. - Assist providers in observing child development, documenting progress, and using assessment data for curriculum planning. - Maintain compliance with the DOE’s Early Childhood Framework for Quality (EFQ). - Facilitate professional development sessions and coordinate learning days throughout the year. - Build and maintain relationships with community partners offering mental health, special needs, and supportive services. - Attend weekly team meetings and NYC DOE training sessions. - Support outreach, enrollment, and administrative tasks as needed. Skills & Qualifications: - Bachelor’s degree in Early Childhood or Infant/Toddler Education (Master’s preferred). Degrees in Social Work, Psychology, or Human Services will also be considered. - Bilingual in English and Spanish (preferred). - Proficiency in Microsoft Office (Word, Excel, Teams) and Zoom. - Experience working with children under age 5 (required). - Ability to work remotely with reliable internet access. - Willingness to travel within Queens for on-site coaching at in-home childcare locations. - Strong time management, multitasking, and teamwork skills. - Cultural competency and respect for diverse backgrounds of QCCN providers and families. - Experience in family or group family childcare settings (preferred).
OVERVIEW A popular year-round destination, Governors Island is a 172-acre island in the heart of New York Harbor located between Lower Manhattan and the Brooklyn waterfront. For almost two centuries, the Island was closed to the public, operating as a military base for the U.S. Army and, later, the Coast Guard. Today, an award-winning park is complemented by dozens of unique historic buildings, educational and cultural facilities, a rich arts and culture program and a 22-acre National Monument managed by the National Park Service. Looking ahead, the long-term vision for Governors Island focuses on continuing to expand year-round public access by enlivening it with transformative public art and culture, extraordinary recreational and open space, and research and education dedicated to addressing the global climate crisis. KEY RESPONSIBILITIES The VP, Facilities & Parks is a full-time leadership position with The Trust for Governors Island (TGI) overseeing the ongoing maintenance and care of facilities, infrastructure, and public spaces on Governors Island. The VP, Facilities & Parks is responsible for ensuring the provision of utilities and the maintenance of a safe and beautiful environment in the buildings and public spaces for the public and all members of the Governors Island community. Reporting to the Chief Operating Officer, the VP has direct oversight of all island facilities & parks services including, but not limited to engineering, custodial services, landscaping, horticulture, and facilities project management. The VP will oversee a team of three direct reports and 20+ staff members in the areas of Engineering, Facilities, Custodial Services, Landscaping and Horticulture. This position requires weekend work and late nights, as necessary. Other responsibilities include: - Develop and execute on a strategic plan to address preventative maintenance of Island infrastructure and facilities maintenance for Trust-operated buildings and open spaces on the Island. - Develop and execute a plan to assess critical infrastructure and implement repairs on a schedule, including but not limited to historic buildings, maritime assets, electrical infrastructure, plumbing infrastructure, and life safety concerns. - Lead the administration and ongoing development of an Asset Management System to implement efficient work orders and maintain accurate records of the physical assets on Governors Island. - Oversee management and long-term care of all landscaped open spaces. - Ensure the highest standard of cleanliness are maintained in all Trust buildings. - Lead procurement and serve as TGI leadership on contracts with vendors for maintenance services to ensure adherence to Island operating procedures and protocols. - Lead coordination with external vendors and contractor personnel, including procurement and execution of all facilities project management, making sure that work is performed up to job specifications and Trust standards. - Develop and manage the annual Operating Budget for Facilities & Parks. - · Develop a system of key performance indicators (KPIs) based on industry standards and sustainability best practices to benchmark performance and improve operational efficiency. - · Lead the development and implementation of Standard Operating Procedure (SOP) documents specific to Facilities & Parks Engineering, Landscaping, Horticulture and Custodial services maintain updated policies & procedures, and ensure staff is regularly trained on procedures. - · Develop and manage a diverse team, including hiring, performance management and professional development to ensure appropriate levels of staffing and support for Island operations and services. - · Ensure staff equipment is maintained and available in good working order, staff training is maintained as appropriate and all safety standards are followed in line with industry standards and labor regulations. - · Serve as a member of TGI Senior Staff, collaborating with members of the senior team on all aspects of Governors Island Operations and leading by example in the execution of all TGI responsibilities. - · Collaborate with members of the TGI Real Estate and Design & Construction teams on construction affecting the Governors Island physical plant. - · Collaborate with members of the Public Affairs and Events department to support day-to-day programming and public and private events. - · Other projects and duties as assigned. QUALIFICATIONS Education: - High school diploma is required, Bachelor’s degree is preferred. Experience: - 10+ years of work experience in an operations environment, preferably on a campus, in a park/public space or in a high-profile commercial space. - Management experience required. Skills and Abilities: - Excellent communication and project management skills, ability to comprehend and coordinate logistics across a range of subject matters, identifying issues and mitigating problems before they occur. - Experience with supervising a team and budget management. - High level of personal accountability, self-organization, autonomy and discipline. - Ability to be flexible, make sound professional judgments, and manage multiple priorities simultaneously. - Strong interpersonal skills that enable easy establishment of good relationships with immediate team, other TGI departments and staff, tenants and vendors. - Ability to lead with composure when dealing with emergencies and security issues. - Exposure to various building trade disciplines, including MEP systems and building and fire code regulations. - Experience managing members of a collective bargaining unit preferred. - Excellent computer skills and administrative skills, including Microsoft Office Suite. - Ability to perform physical labor (lifting, bending, squatting, etc.). - Ability to work a schedule that varies to meet Island needs, including weekends and holidays. - Driver’s license required. Salary Range: $140-$150k Location & Schedule: All positions are located on Governors Island. The position is in-person five days a week. TO APPLY We realize that not all applicants match 100% of the qualifications for a role. If you meet many but not all the criteria and feel you may be a good fit for this role, we encourage you to apply. Please send a cover letter and resume as one pdf document to jobs[at]govisland[dot]org with VP, Facilities & Parks in the subject line. No phone calls please. The Trust for Governors Island values the importance of inclusion, accessibility and a diverse pool of applicants. The Trust for Governors Island does not discriminate on the basis of age, color, disability, genetic information, marital status, membership in an employee organization, military service, national origin, parental status, political affiliation, race, religion, sex (including gender identity), sexual orientation, sexual and other reproductive health decisions, or other non-merit factor. ABOUT THE TRUST FOR GOVERNORS ISLAND The Trust for Governors Island (The Trust) is a nonprofit corporation created by the City of New York. It is responsible for the redevelopment and operation of 150 acres of Governors Island. The Trust's mission is to realize the full potential of Governors Island for the inspiration and enjoyment of all New Yorkers, demonstrating a bold vision for public space.
We're looking for someone who have great communication Jobs details below 👇 Handout flyers Visit school administration Business offices Make phone calls and answering calls etc. Off the books pay Monday thru Friday Hours preferred to work is between 7:30 am and 6:30 pm. 2 to 4 hours a day .
We are seeking a Front Desk Assistant in a popular hair supply company in New York, NY, to join our team. **Candidate must be 25 or older. **The ideal candidate should have excellent organizational skills, be proficient in computer applications, and provide exceptional customer service. Candidate must be able to work well with others while keeping the work place professional and nonconfrontational. The candidate will possess a passion for the beauty industry, particularly hair products and hair care, and will provide outstanding customer service both in person and over the phone. SERIOUS INQUIRIES ONLY PLEASE! Profile Photo is required to apply to represent your level of professionalism as this position is for the beauty industry. Duties - Answering phones and responding to client inquiries with a friendly and professional demeanor. - Assisting clients with questions about our products and services. - Schedule appointments and manage the office calendar - Managing the packing and shipping of products both domestically and internationally. - Creating and managing shipping labels accurately. - Maintaining a clean and organized front desk area. - File documents and organize records efficiently. - Must be familiar with social media platforms and able to create content for stores promoting on Facebook, Instagram, and TikTok. - Must be bilingual in English/Spanish Qualifications - High School Diploma/GED preferred - Proficiency in general computer literacy - Experience working in the beauty/hair industry is a plus - Strong communication skills and ability to operate phone systems effectively - Exceptional customer service skills with a friendly demeanor - Strong organizational abilities to manage multiple tasks efficiently - Create content on Facebook, Instagram, TikTok - Must be bilingual in English/Spanish Join our team as a Front Desk Receptionist to contribute to our welcoming environment and provide top-notch service to our clients. ALL APPLICANTS WILL BE TESTED ON BILINGUAL CAPABILITIES. If you are passionate about the beauty industry and meet the qualifications listed above, we would love to hear from you! Job Type: **Full-time only Monday-Friday ** Pay: $18.59 - $22.39 per hour Experience: Ability to Commute: New York, NY 10016 (Required) Work Location: In person
DTA Driver Associates, Inc. (AA Driver Training Center) is a private company that was formed in 2016 to meet a growing need for reputable companies in New York City to train for-hire drivers. The mission of the driving school is to provide each student with a solid foundation of knowledge and skills to help them become a safe, responsible, and confident driver; we strive to be a one-stop resource center for existing and future TLC drivers. Position Summary: The Office Receptionist, serves as an office gatekeeper and performs front-desk administrative duties, greets visitors, oversees the office setting, maintains office supplies, and ensures compliance. Position Objective: To accurately understand and accommodate customer needs by providing satisfactory solutions within required time frame. Responsibilities Greet visitors, assess their needs, support them by providing information and direct them appropriately Assist and support the entire student enrollment process Establish a professional & friendly interface Find out caller’s objectives and proposed resolution Help students to set up TLC account and upload required documents to TLC Remind students to come to class and check attendance Collect course fees from students and ensure the accuracy and timely completion of transactions Support instructors and other administrative personnel with their administrative functions Maintain a variety of records, invoices, receipts, files and department databases Keep office supply room tidy and organize Troubleshoot and coordinate any office emergencies—e.g., power outage, internet outage (inform IT), fire extinguisher audit, etc. Maintain safe, clean reception area by following procedures, rules, and regulations. Other tasks as needed Qualifications Highly responsible and willingness to take ownership of every incoming request by delivering satisfactory solutions that meet or exceed client expectations Exceptional planning and organizational skills, including ability to prioritize Detailed-oriented Excellent customer service and interpersonal skills Ability to work in a fast-paced, highly demanding environment Self-motivated problem-solver Computer Literate Associate degree required, Bachelor degree preferred Bilingual English & Chinese is preferred This position is open for both full-time and part-time applicants. Job Type: Part-time Pay: $18.00 - $19.00 per hour Benefits: Paid time off Schedule: Monday to Friday Work Location: In person
We are looking for a reliable and detail-oriented Data Entry Agent to join our team. The successful candidate will be responsible for entering, updating, and maintaining data in our systems. The role requires a keen eye for detail, excellent typing skills, and the ability to work independently or as part of a team. Whether you’re seeking a full-time or part-time opportunity, this position offers flexible hours, with remote options available. Key Responsibilities: Input data accurately into company databases, spreadsheets, or other systems. Verify and ensure the accuracy of data entry to prevent errors. Organize and maintain files and records, both digital and physical. Review and update existing data to ensure consistency and correctness. Perform data cleanup and validation to improve data quality. Process forms, applications, and other documents as needed. Generate reports, summaries, and other documents from inputted data. Adhere to company policies, procedures, and confidentiality guidelines. Handle sensitive information securely and with discretion. Collaborate with other departments to ensure smooth workflow and data integrity. Assist with other administrative tasks as needed. Required Skills and Qualifications: High school diploma or equivalent (Associate’s or Bachelor’s degree preferred). Proven experience as a data entry clerk or in a similar administrative role. Strong typing skills with a high level of accuracy (preferably 45-50 WPM or higher). Proficiency in Microsoft Office (especially Excel, Word) or Google Workspace (Docs, Sheets). Basic knowledge of database management and data entry systems. Excellent attention to detail and organizational skills. Ability to work independently and manage time effectively. Strong communication skills, both written and verbal. Ability to maintain confidentiality and handle sensitive information. Preferred Qualifications: Experience with specific data entry software or tools (e.g., QuickBooks, CRM systems). Previous experience in a similar industry or role (e.g., healthcare, finance, logistics). Working Hours: Part-Time: 20-30 hours per week, Monday to Friday (with possible flexibility depending on the company)
Job Title: Childcare Assistant Location: Brooklyn, NY Employment Type: Full-Time, Part-Time, Weekends, or Overnights About Us: We are a brand new licensed group family daycare provider, operating in a warm and welcoming home-based setting. Our mission is to provide quality care that supports the development and well-being of every child, fostering a family-like environment. We are currently seeking a dedicated and compassionate Daycare Caregiver Assistant to join our close-knit team. Responsibilities: Provide attentive care and supervision to children, ensuring a safe and nurturing environment. Assist with daily routines, including feeding, napping, and diaper changes. Prepare and serve nutritious meals and snacks. Maintain a clean and organized daycare space, including regular cleaning and sanitizing. Support children with educational activities, tutoring, and age-appropriate learning experiences. Engage children in fun and educational games, crafts, and outdoor activities. Assist in planning and implementing educational and recreational programs. Follow all daycare policies and procedures to ensure a safe and supportive environment. Qualifications: No formal qualifications required, but experience working with children is a plus. Must pass a background check. Completion of a tuberculosis test is required. Must complete online training courses as mandated by the Office of Children and Family Services (OCFS) within several months of hiring. These trainings are brief and can be done after being hired. What We Offer: Full scholarships for the pursuit of degrees and certificates related to early childhood education at CUNY schools Flexible work schedule Supportive and family-like work environment Opportunity to gain experience in childcare and early childhood education How to Apply: If you are passionate about working with children and want to be part of a caring and supportive team, we would love to hear from you!
Medical Assistant - Women's Health/Assisted Reproductive Technologies (Mandarin/Cantonese) a plus. As a medical assistant in Women's Health/ART, you will provide superior customer service by coordinating appointments, performing clinical duties and assisting the physician. Preferred Criteria: Knowledge of EMR Systems Medical Assistant Certification Experience Working in Women's Health Required Criteria: High School diploma or GED Successful completion of an approved Medical Assistant program Basic computer skills Ability to draw blood, take vital signs and medical history Assisting during medical examinations/ultrasounds Preparing and maintaining treatment rooms and medical instruments Organizing and scheduling appointments Updating and filling medical records and insurance reports Skills Proficient in Chinese (Mandarin/Chinese) Working experience as a medical assistant Service Oriented Proficient in MS office and patient management software eg. Practice Fusion Location: Women's Health/Fertility Clinic in Midtown Manhattan Salary: $19-$22 Job Types: Full-time, Part-time Pay: $19.00 - $22.00 per hour Expected hours: 18 – 40 per week Medical Specialty: Endocrinology Ob/Gyn Schedule: Monday to Friday Work Location: In person
A Customer Service Representative (CSR) is responsible for interacting with customers to address their needs, answer questions, resolve issues, and provide product or service support. The role is pivotal in maintaining a positive relationship between the company and its customers, ensuring customer satisfaction and loyalty. Below is a detailed description of the responsibilities, skills, and qualifications for a typical Customer Service Rep The Customer Service Representative will serve as the primary point of contact for customers, handling inquiries, resolving complaints, processing orders, and providing product or service information. The role involves clear communication, problem-solving, and maintaining a high standard of customer care to enhance customer satisfaction. Key Responsibilities: - Respond to customer inquiries via phone, email, live chat, or social media channels in a timely and professional manner. - Provide accurate information about products, services, and policies to customers. - Address and resolve customer complaints effectively and empathetically, aiming for a first-call resolution. - Assist customers with order placements, tracking, modifications, returns, and refunds. - Maintain detailed records of customer interactions, transactions, comments, and complaints. - Collaborate with other teams (e.g., sales, technical support, and management) to address complex customer needs. - Identify opportunities to improve service processes and contribute to customer experience enhancements. - Meet or exceed key performance indicators (KPIs) such as response time, customer satisfaction scores, and issue resolution rate. - Stay informed about product updates, company policies, and industry trends to provide accurate and helpful assistance. Skills and Qualifications: - Communication Skills: Excellent verbal and written communication abilities to convey information clearly and interact effectively with customers. - Problem-Solving: Ability to identify issues, think critically, and provide solutions in a timely manner. - Empathy and Patience: Strong interpersonal skills to handle customer concerns with understanding and composure. - Attention to Detail: Accurately document interactions and handle customer accounts with a high degree of accuracy. - Multitasking: Capability to manage multiple customer requests simultaneously while maintaining quality service. - Technical Proficiency: Comfort with using customer service software, databases, and Microsoft Office or other related tools. - Time Management: Efficiently manage time to meet deadlines and performance metrics. - Adaptability: Ability to adjust to changes in customer needs, company policies, or technology. Education and Experience: - High school diploma or equivalent; associate or bachelor’s degree preferred. - Prior experience in customer service, sales, or related roles is advantageous but not always required. - Knowledge of CRM (Customer Relationship Management) software is a plus. - Work Environment: Customer Service Representatives may work in various settings, such as call centers, retail environments, or from home as remote agents. The role often involves sitting for extended periods, using a computer, and having direct communication with customers through various channels. Career Path: With experience, a Customer Service Representative may advance to roles such as Customer Service Manager, Team Lead, Account Manager, or even positions in sales or marketing. Compensation and Benefits: Compensation can vary based on experience, location, and company, but typically includes a competitive salary, benefits such as health insurance, paid time off, and potential performance bonuses
Hey if you are AWESOME, keep reading! Seeking those with exceptional people skills and those who possess the "it" factor. Must have above average energy, an edge, be passionate, a fast learner, a team player, no ego, and possess stage presence. I'm looking for AWESOME people to join the team at a busy Martial Arts School in Downtown Brooklyn. I am seeking highly motivated individuals who are pro-active, team players and have what I call, the "it" factor=) Responsibilities include but not limited to: -MARKET and SELL programs to potential and current customers -Make outgoing phone calls and respond to inquiries -Plan and coordinate school events -Greet and interact with visitors and students -Maintain general appearance of facility -Update and maintain social media sites Job Requirements: -Great with People, Friendly and Outgoing -Comfortable using the computer to do basic research, basic data entry, and create MS Office documents -Excellent Interpersonal communication skills and ability to work well with children -Self-motivated and proactive -HS Diploma -Martial Arts ( Brazilian Jiujitsu, Judo, Muay Thai, Karate, Kickboxing, Tae Kwon Do) and/or teaching experience preferred but not necessary - Fluent in English Respond to the ad with your RESUME, PLEASE DO NOT CALL.
Private school admissions interview coach examine the strengths of a student and then coach on interview skills with reference to our existing interview handbook and rubrics, and facilitate to create contents that utilize their talents and interests, in order to guide students on standing out amongst thousands of applicants and helping them achieve their admissions goals. Additionally, the role may also involve assist with preparing personal essays and parents essays if the candidate has certain qualifications. This job role usually work with students and families, as well as other consultants in the company in New York Office. The candidate must be familiar with the private school application process or admissions and interview process. It requires a bachelor's degree in school counseling or a related field; alternatively more than 3 years of k12/boarding school admissions or private school teaching experience. Responsibilities: • Report to the director of k12 admissions or associate director about each case every week • Attend company consulting meetings and seminars to strategize for each application case • Facilitate and attend client meetings (usually one on one) • Offer professional admissions coaching support for each student and family including essay prep, interview training Qualifications: • Bachelor's degree • 3+ years of experience in a related field, preferably in a private school setting. • Proficient in Microsoft Office, Google Drive, Google Calendar • Strong communication and presentation skills • Ability to work in a high-paced environment and manage multiple projects
If interested, please call (M-F, 8AM - 4PM) ! We see chats, but are not able to respond. Seven one eight, four seven one, five five zero zero We are seeking a dedicated and driven personality to join our team as a Front Desk Receptionist at Wavecrest! We are looking for someone who is committed to providing exceptional customer service and care for our residents. We're seeking a strong-willed individual to serve as the face of Wavecrest and as the first point of contact, responsible for creating a positive and professional experience for visitors, residents and staff. Job responsibilities include: - Greeting residents, family members and visitors with a warm and friendly demeanor. - Answering and direct phone calls, taking messages as necessary. - Responding to inquiries about facility services and residents with accuracy and professionality. - Maintaining a clean and organized reception area, to ensure smooth workflow and operations. - Signing for packages and mail, directing them as needed. - Coordinate with staff to ensure residents receive timely assistance and support. - Corresponding with appropriate parties when residents return/or are discharged from hospital/rehab. - Ensuring residents and visitors sign in and out Qualifications: - High School Diploma/Equivalent - Previous experience in an administrative role is preferred, but not required. Extensive training and support will be provided! - Excellent communication and interpersonal skills. - Strong organizational skills with the ability to multitask. - Proficient with basic computer applications (Microsoft Office, Word, Excel, Outlook). - Compassionate and understanding attitude towards residents and their families. - Ability to maintain confidentiality and handle sensitive information. Working Conditions: - Must be able to sit for an extended period of time (8 Hours) - Must be comfortable working in a Healthcare setting. - Must be able to multitask between routing phone calls, ensuring residents are properly signing in/out all while maintaining professionality. Candidates are encouraged to submit their resumes outlining your qualifications and skills for the role. Join our team and help us make a difference in the lives of our residents by providing outstanding service and support!
Our thriving Eye Care practice is seeking an experienced Customer Service Representative to work in our Flushing, Queens office. We are looking for someone who has a great personality who believes that patients should be treated as people rather than numbers on a file. The ideal candidate must understand the value of compassionate service, possess excellent communication and multitasking skills, a positive attitude, and a strong work ethic. If you meet these requirements, we would love to meet you! RESPONSIBILITIES AND DUTIES Maintaining a positive, empathetic, and professional attitude Responding promptly to customer inquiries Communicating with customers through various channels Acknowledging and resolving patients' complaints Knowledge of medical and vision insurances and the ability to explain them to patients Keeping records of patients' interactions, transactions, comments, and complaints Communicating and coordinating with doctors and colleagues as necessary Ensure customer satisfaction and provide professional customer support Performs other duties as assigned, requested, or deemed necessary by management Maintaining patient confidentiality as per the Health Insurance Portability and Accountability Act of 1996 (HIPAA) Ability to multitask Familiarity with Officemate a PLUS Bilingual in Korean a PLUS REQUIREMENTS High school diploma, general education degree, or equivalent Ability to stay calm when patients are stressed or upset Comfortable using computers and tablets Experience working with customer support Job Type: Full-time Pay: $17.00 - $20.00 per hour Benefits: Employee assistance program Employee discount Health insurance Health savings account Paid time off Vision insurance Schedule: 8 hour shift Day shift Weekends as needed Experience: Customer service: 2 years (Required) Language: Korean (Required) Work Location: In person
The Grants & Contracts Specialist provides technical assistance and guidance in the preparation, submission, processing, and management of research grants and contract proposals, awards, and agreements for researchers within the institution/department. Also, assures that the administration of sponsored programs related to research complies with federal, state and private agency rules and regulations. Duties and Responsibilities: 1. Assists with pre-award budget development, post-award monitoring, sub-contract management, and grant closeout procedures. 2. Acts as a liaison with departmental administrators, faculty, funding agencies (federal, state, local and non-profit organizations) the Grants & Contracts office and Sponsored Projects Accounting to review proposals prior to institutional endorsement. 3. Reviews grant and contract proposals for accuracy, completeness, and compliance with all applicable policies, procedures, and regulations. 4. Analyzes grant activity, monitors expenditures, and prepares customized financial projections for faculty and administrators. 5. Performs other related duties. 6. Requirements: 7. Bachelor’s degree in business administration or related field, or combination of education and equivalent relevant work experience 8. 2 years minimum experience (3 yrs. preferred) in grants and contracts management
The Appointment Setter is responsible for contacting potential clients and scheduling appointments for the sales team to discuss solar energy solutions. The ideal candidate will be able to generate interest in solar products and services, maintain a positive relationship with prospective clients, and ensure the sales team’s calendar is full and efficient. Key Responsibilities: Lead Generation & Qualification: Contact inbound leads and cold-call potential clients to identify those interested in solar energy solutions. Qualify leads based on specific criteria such as homeownership, energy needs, and budget. Appointment Scheduling: Schedule appointments for the sales team to meet with qualified leads at their homes or virtually. Coordinate with the sales team to ensure appointments are confirmed and properly logged. Customer Communication: Use phone, email, and other communication tools to engage potential clients. Educate prospective clients about the benefits of solar energy and how the company’s solutions can meet their needs. Follow-Up: Follow up with leads who have shown interest but haven’t yet scheduled an appointment. Send reminders to clients about their upcoming appointments. Data Entry & Management: Maintain accurate records of leads and appointments in the company’s CRM system. Ensure all communication and follow-ups are logged properly. Reporting: Provide regular reports on lead generation and appointment scheduling progress. Track metrics like appointment conversion rates and client satisfaction. Qualifications: High school diploma or equivalent (additional education or experience in sales is a plus). Previous experience in a customer service, sales, or appointment setting role (preferably in the solar or renewable energy industry). Strong communication skills (verbal and written). Ability to handle objections and work with a wide variety of potential customers. Familiarity with CRM software or willingness to learn. Highly organized with excellent time management skills. Skills and Abilities: Strong phone presence and confidence in making cold calls. Ability to engage and motivate leads to schedule an appointment. Positive attitude and the ability to work independently or as part of a team. Detail-oriented with strong follow-up skills. Understanding of solar energy concepts is a plus, but not required. Working Conditions: This position may involve working from a desk or office, with occasional fieldwork for client meetings if needed. Flexible working hours may be required, including evenings or weekends to reach potential clients. Physical Requirements: Ability to sit at a desk and work on a computer for extended periods. Ability to make outbound calls for several hours a day.