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Front Desk Receptionist Bilingual ( MANDARIN/ENGLSIH) - BAYSIDE

Oficina y Administración

hace 7 horas116 vistas

📌 Job Title: Front Desk Receptionist
Company: ACA Acupuncture & Wellness - Bayside
Location: Bayside, NY
Job Type: [Full-Time/Part-Time]

📑 Job Summary:
ACA Acupuncture & Wellness - Bayside is seeking a friendly, organized, and customer-focused Front Desk Receptionist to be the first point of contact for our patients. The ideal candidate will manage front desk operations, schedule appointments, handle patient inquiries, and maintain a welcoming and professional environment for all visitors.

📌 Key Responsibilities:
Greet patients and visitors warmly and professionally upon arrival.

Answer and direct incoming phone calls, emails, and messages promptly.
Schedule, confirm, and manage patient appointments using clinic scheduling software.
Maintain an organized and clean reception area.
Handle patient check-in and check-out procedures, including collecting payments and providing receipts.
Verify patient information and insurance details as needed.
Assist with administrative tasks such as filing, scanning, and maintaining patient records.
Provide general information about ACA’s acupuncture and wellness services.
Address patient questions, concerns, and reschedule requests courteously and efficiently.
Collaborate with practitioners and staff to ensure smooth clinic operations.
📌 Qualifications:
High school diploma or equivalent; additional certification in office administration is a plus.

Previous front desk, receptionist, or customer service experience, preferably in a healthcare or wellness setting.
Excellent communication and interpersonal skills.
Proficiency in Microsoft Office and scheduling software (experience with JaneApp or similar platforms is a plus).
Strong organizational skills and attention to detail.
Ability to multitask and work well in a fast-paced environment.
Friendly, positive attitude with a professional appearance and demeanor.
Knowledge or interest in acupuncture, holistic health, or wellness practices is a plus.
📌 Work Environment:
Front desk/reception area within a calm, wellness-focused clinical setting.

Team-oriented culture committed to patient care and holistic health practices.
📌 About ACA Acupuncture & Wellness - Bayside:
ACA Acupuncture & Wellness is a leading provider of integrative healthcare services, offering personalized acupuncture treatments, herbal medicine, and wellness therapies to help patients achieve balance and optimal health. We are dedicated to creating a serene and healing environment for every patient.

  • Experiencia
    Se requiere
  • Idiomas
    Inglés – Básico
  • Jornada
    Parcial

pin icon42-56 Hunter Street, Long Island City, Queens, 11101, New York

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