3696 Broadway, Manhattan, 10031, New York
Transportation Company • 1-10 Employees
Hiring on JOB TODAY since December, 2024
good working environment.
Position Overview: We are seeking a highly motivated and experienced Customer Service/Sales Manager to join our team. This is a remote position, allowing you to work from the comfort of your home while managing and leading our customer service team to ensure the highest level of customer satisfaction. Key Responsibilities: - Lead and manage a team of customer service representatives to deliver outstanding support and sales. - Develop and implement customer service policies and procedures to enhance the customer experience. - Monitor and analyze customer service metrics to identify areas for improvement. - Provide coaching, training, and performance feedback to team members. - Handle escalated customer inquiries and resolve complex issues effectively. - Collaborate with other departments to ensure a seamless customer journey. - Maintain up-to-date knowledge of products and services to provide accurate information to customers. - Foster a positive and productive team environment. Qualifications: - Proven experience as a Customer Service Manager or in a similar leadership role. - Excellent communication and interpersonal skills. - Strong problem-solving abilities and a customer-centric mindset. - Ability to work independently and manage a remote team effectively. - Proficiency in using customer service software and tools. - Flexibility to adapt to changing priorities and handle multiple tasks. - Ability to engage with your team and provide a fun work environment, team builders, ice breakers via zoom - Prior management, sales or a related field (preferred). Benefits: - Competitive pay $68,000 and performance-based bonuses. - Flexible working hours and remote work environment. - Opportunities for career growth and professional development. - Supportive and inclusive company culture. How to Apply: If you are passionate about delivering exceptional customer service and have the skills to lead a remote team, we would love to hear from you! Please submit your resume and a cover letter detailing your relevant experience, introduce yourself and a brief description on why you would be a great candidate.
Work from home ! Enjoy working hours that works best for you and your family. Flex-able hours, normal hours M-F 9am-6pm, customer service representative calling clients daily. Offering sign up bonuses if hired. Training weekly on system and customer service
Job entail Greeting the guest and clients, giving out passes, checking for identification, answering phone calls, writing daily reports, maintaining outstanding professionalism, data entry, plus other daily duties assign You must have these skills -Excellent communication skills -Enthusiasm and patience while handling questions and concerns. -Ability to speak English fluently and professionally. -Ability to multi task while paying attention to detail. -Schedule flexibility. -Positive attitude. No experience needed ata feont desk Must be able to pass background check mandatory Compensation and benefits: Competitive pay $25.40/hour Paid Vacation Paid sick days Full Health Plan
As an Energy Consultant, you will assist customers in finding affordable solutions to lower their gas and electric bills. This role involves educating clients about available energy-saving programs and helping them enroll in services that fit their needs. Responsibilities: • Contact residential and business clients to offer energy-saving programs • Assist customers in understanding how they can reduce their gas and electric bills • Provide excellent customer service and guidance through the enrollment process • Maintain a professional and positive attitude while working in a fun and flexible environment • Achieve individual and team sales targets What We Offer: • Flexible Schedule: Work from home with the ability to choose your hours • Professional but Fun Environment: Our team values professionalism but also knows how to keep work enjoyable • Growth Opportunities: Opportunities for career advancement as we continue to grow • Competitive Pay: Commission
Estamos buscando personas para el área de servicio al cliente y ventas en nuestras oficinas de Manhattan New York Ofrecemos: -Buen ambiente laboral -Pagos cash -Capacitación -Horarios flexibles Requisitos: •Hablar español fluido • Identificación con foto • Vivir en New York
Assist with all sales, shipping, and customer service aspects for online social media tech company!