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Customer Service Representative - LiftNY - New York

Customer Service

3 hours ago24 views

Overview

We are seeking a reliable and customer-focused Customer Service Representative to join our team. This role is ideal for individuals who enjoy helping others, solving problems, and creating positive customer experiences in a fast-paced environment. As a Customer Service Representative, you will be responsible for assisting customers with inquiries, resolving issues, and ensuring a smooth and professional interaction from start to finish.


Key Responsibilities

  • Respond to customer inquiries in a timely and professional manner
  • Assist customers with questions related to products, services, and general support needs
  • Resolve customer concerns with a solutions-oriented approach
  • Communicate clearly and effectively across phone, email, and in-person interactions
  • Maintain accurate records of customer interactions and transactions
  • Follow up with customers as needed to ensure satisfaction
  • Support day-to-day operations and administrative tasks
  • Collaborate with team members to maintain a consistent customer experience
  • Uphold company standards for professionalism and service quality

Work Environment

  • Customer-facing role with frequent interaction
  • Fast-paced and team-oriented setting
  • May include phone, email, and in-person communication
  • Schedule may vary based on business needs

Qualifications

  • Strong communication and interpersonal skills
  • Customer-first mindset with a positive attitude
  • Ability to multitask and stay organized
  • Strong problem-solving skills and attention to detail
  • Comfortable handling a variety of customer interactions
  • Reliable, punctual, and professional
  • Previous experience in customer service, retail, or hospitality is a plus but not required
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Elena M. avatar icon
Elena M. from LiftNY is interviewing people like you for this position today! Let them know you are interested!
  • Experience
    Not required
  • Employment
    Full-time
  • Salary
    $50,000 – $65,000 yearly

pin icon5th Avenue, Manhattan, New York

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Customer AssistantNew York

Marketing & Sales Firm (Direct Marketing) • 11-50 Employees

Hiring on JOB TODAY since December, 2025

We are a NYC-based marketing firm partnering with Fortune 500 companies across multiple industries. Our team specializes in direct marketing, customer engagement, and brand growth. We act as an extension of our clients’ marketing department

Elena M. avatar icon
Elena M.Active 2 hours ago
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