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Customer Service Representative (CSR) - Panache Global - New York

Customer Service

9 hours ago63 views

We are seeking a dedicated and enthusiastic Customer Service Representative (CSR) to join our team. In this role, you will be the first point of contact for our valued customers, providing exceptional support and ensuring their satisfaction.


Key Responsibilities:

  • Respond to customer inquiries via various channels, including phone, email, and chat.
  • Provide accurate information about our products and services.
  • Resolve customer complaints and issues efficiently and courteously.
  • Process orders, returns, and exchanges as needed.
  • Maintain detailed and accurate records of customer interactions.
  • Collaborate with other departments to ensure a seamless customer experience.

Qualifications:

  • Proven experience in a customer service role is preferred.
  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities and attention to detail.
  • Ability to empathize with customers and maintain a positive attitude.
  • Proficient in using customer relationship management (CRM) software and other office applications.
  • High school diploma or equivalent; some college experience is a plus.

Join our team and help us deliver outstanding service!

  • Experience
    Required
  • Employment
    Full-time
  • Schedule
    Monday - Friday 9am - 5pm
  • Salary
    $28 – $37 hourly
  • Benefits
    Sign-on bonus and monthly internet stipends

pin icon40 Wall Street, Manhattan, 10005, New York

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Customer AssistantNew York

Financial Consultant • 11-50 Employees

Hiring on JOB TODAY since June, 2026

Panache Global Resources and Systems is a premier financial services consultancy with over three decades of experience serving the world's leading financial institutions.

Eric W. avatar icon
Eric W.Active 8 hours ago
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