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  • Customer Service Representative (CSR)
    Customer Service Representative (CSR)
    3 hours ago
    $18–$22 hourly
    Full-time
    Passaic

    We are looking for a compassionate and proactive Customer Service Representative to handle customer inquiries and provide exceptional support. The ideal candidate will have strong communication skills and a positive attitude. If you are empathetic, detail-oriented, and enjoy helping people, we’d love to hear from you! Roles & Responsibilities: • Answer customer inquiries via phone, email, or chat., • Provide accurate information about products and services., • Resolve customer complaints promptly and professionally., • Process orders, returns, and exchanges efficiently., • Document customer interactions and maintain records., • Collaborate with team members to ensure consistent service., • Follow up with customers to ensure issue resolution., • Identify and escalate complex issues to the appropriate team., • Provide feedback to management on recurring issues., • Stay updated on product knowledge and company policies. Requirements & Skills: • Proven experience as a Customer Service Representative or similar role., • Excellent communication and interpersonal skills., • Strong problem-solving abilities and patience., • Proficiency in CRM software and Microsoft Office Suite., • Ability to multitask and manage time effectively., • High school diploma or equivalent is required., • Experience in a call center or customer support environment is a plus., • Positive attitude and a passion for helping others.

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  • Retail Sales Associate (Bilingual Spanish/English)
    Retail Sales Associate (Bilingual Spanish/English)
    4 days ago
    Full-time
    Elizabethport, Elizabeth

    Overview We are seeking a friendly and motivated Retail Sales Associate to join our team. This role is essential in providing exceptional customer service, promoting our products, and ensuring the smooth operation of the sales floor. The ideal candidate will have strong communication skills, retail experience, and a passion for helping customers find the right products. Bilingual abilities and prior supervisory experience are a plus, but not required. This position offers an engaging environment where you can develop your sales and customer service skills while contributing to a positive shopping experience. Duties • Greet customers warmly and assist them with their shopping needs, • Operate POS systems efficiently for sales transactions, returns, and exchanges, • Conduct product demos to educate customers about features and benefits, • Upsell products and accessories to maximize sales opportunities, • Maintain attractive merchandise displays through merchandising and stock replenishment, • Stock shelves and organize products to ensure an inviting shopping environment, • Handle cashiering duties including cash handling and basic retail math calculations, • Provide excellent customer service by addressing questions and resolving issues promptly, • Assist with inventory management, including stocking and inventory counts, • Maintain phone etiquette when interacting with customers over the phone, • Previous retail sales experience preferred, especially in grocery or similar stores, • Familiarity with POS systems, cashiering, and retail math calculations, • Strong communication skills, including bilingual abilities are advantageous, • Experience with product demos, upselling, and merchandising techniques preferred, • Excellent customer service skills with a friendly attitude, • Ability to handle cash handling responsibilities accurately, • Basic math skills necessary for transactions and inventory management, • Proven ability to work well in a team environment and independently when needed, • Prior supervising experience is a plus but not mandatory

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  • Support Engineer
    Support Engineer
    5 days ago
    $70000–$80000 yearly
    Full-time
    Hackensack

    Support Engineers work on all level reactive tickets. The Support Engineers possess a broad range of both technical and business skills, as well as the ability to find common trends to bring up to management for possible automation. Our Support Engineers work closely with our clients and other internal resources to provide best in class IT services, therefore excellent oral and written communication skills are required. ROLE AND RESPONSIBILITIES • Develop and maintain knowledge of client networks, • Work directly with clients to provide reactive technical support, • Support Desk Scheduling, • Identify trends and underlying technology issues impacting tickets per endpoint (TPE), • Collaborate with team to assess process improvement opportunities, assess tools, etc. to improve Support operations, • Keep manager informed of issues that may impact the organization, • Ensure best practice methods are in use wherever possible and assist in the growth of services practice, be they incidental, contractual, or managed service provisioning., • Implement DATA "Company Way", • Implements & helps define best practices, • Handle every ticket with a business first mindset, • Own every ticket to completion even when escalating in necessary, • Proven ability to set and manage client expectations, • Exceptional customer service and communication skills QUALIFICATIONS AND REQUIREMENTS • Communication, Oral - Speaks clearly and persuasively; listens and gets clarification; responds well to questions; participates in meetings., • Communication, Written - Ability to communicate in writing clearly and concisely; edits work for spelling and grammar; varies style to meet needs; presents numerical data effectively., • Problem Solving - Identifies problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; resolves problems in early stages; works well in group solving situations., • Business Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values., • Analytical Skills - Ability to use thinking and reasoning to solve a problem., • Able to normalize the tech jargon when communicating with clients in a professional way, • Skills And Experience:, • 5 plus years of experience in network / IT systems and troubleshooting steps, • Experience with helpdesk/desktop support, • Experience with Microsoft 365, Exchange, OneDrive, SharePoint, and Teams, • Experience with Windows Server, Active Directory Management, Group Policy, Etc., • A general understanding of TCPIP, DNS, DHCP, and RADIUS, • Hands on experience with virus, spyware, and malware removal, • Network troubleshooting skills, • Experience installing and supporting Microsoft Office Suite, • Experience in Firewall, Spam Filtering, AV and other security tool management

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  • Evening and Weekend Event Guards
    Evening and Weekend Event Guards
    25 days ago
    Part-time
    Manhattan, New York

    We are looking for a competent Security Officer to undertake the surveillance of our premises and protection of our staff and visitors. You will be responsible for detecting any suspicious behavior and preventing vandalism, thefts or other criminal behavior. A security officer must be well-trained in surveillance and dealing with perpetrators. The ideal candidate will inspire respect and authority as well as possess a high level of observation. The goal is to help the company in maintaining excellent working conditions by keeping our facilities safe and problem-free. BLACK SUIT & TIE ARE NEEDED Responsibilities • Patrol premises regularly to maintain order and establish presence, • Monitor and authorize entrance of vehicles or people in the property, • Remove wrongdoers or trespassers from the area, • Secure all exits, doors and windows after end of operations, • Check surveillance cameras periodically to identify disruptions or unlawful acts, • Investigate people for suspicious activity or possessions, • Respond to alarms by investigating and assessing the situation, • Provide assistance to people in need, • Apprehend and detain perpetrators according to legal protocol before arrival of authorities, • Proven experience as security officer or guard, • Knowledge of legal guidelines for area security and public safety, • Familiarity with report writing, • Excellent surveillance and observation skills, • Some Vaccination required, • Security Guard License required, • Dental insurance

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  • CASHIER RUSSIAN SPEAKING MINIMUM 40HRS
    CASHIER RUSSIAN SPEAKING MINIMUM 40HRS
    1 month ago
    Full-time
    Sheepshead Bay, Brooklyn

    Job Title: Cashier Location: All Star Car Wash & Express Lube Inc Department: Front Office / Customer Service Reports To: Store Manager / Assistant Manager Employment Type: Full-Time or Part-Time ( Depends on the weather conditions) Position Overview: The Cashier is responsible for providing excellent customer service, processing payments accurately, and supporting daily operations at All Star Car Wash & Express Lube Inc. This role requires strong communication skills, attention to detail, and a friendly attitude to ensure every customer enjoys a smooth and positive experience. Key Responsibilities: Customer Service • Greet customers warmly as they enter the car wash or service area., • Answer questions regarding services, pricing, promotions, and wait times., • Provide product recommendations and upsell services when appropriate., • Operate the POS system efficiently and handle all customer transactions., • Process cash, credit card, and promotional payments accurately., • Issue receipts, refunds, or exchanges according to company policies., • Maintain a clean and organized cashier area and lobby., • Assist with daily opening and closing procedures., • Record customer visits and maintain proper documentation., • Help monitor customer flow to ensure timely service., • Promote membership programs, loyalty cards, and special deals., • Support the management team with light administrative tasks as needed., • Ensure compliance with company policies, safety standards, and customer service guidelines. Qualifications: • High school diploma or equivalent., • Previous cashier or customer service experience preferred., • Basic math skills and comfort using POS systems., • Strong communication and interpersonal skills., • Ability to work in a fast-paced environment with a positive attitude., • Reliable, punctual, and professional appearance. Work Schedule: • Flexible availability, including weekends and holidays. Compensation: • Competitive hourly wage based on experience., • Employee discounts on car wash and lube services., • Opportunities for growth within the company.

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  • CAREGIVER with LICENSE
    CAREGIVER with LICENSE
    1 month ago
    Full-time
    Long Island City, Queens

    Urgently Hiring! It’s more than just a job! We are looking for YOU to make a difference in someones life! Come join us! We are a Great Place to Work at! Our goal at Senior Helpers of Central Queens is to help seniors age with dignity. Senior Helpers of Central Queens culture is based on strong core values, recognition of achievements and respect. The Caregiver is responsible for providing professional care giving services to our clients and to help clients maintain their independence while assisting them with the activities of daily living and household and family support services. Pay $23.00 Per Hour ESSENTIAL DUTIES & RESPONSIBILITIES include but are not limited to: Reasonable accommodations may be made for individuals with medical limitations or disabilities to perform the Essential Responsibilities. * Assist with personal care activities including: • Baths (sponge, tub, shower and bed bath), • Oral hygiene, • Basic skin care and foot care, • Grooming of hair (shampoo and combing), shaving, and ordinary care of nails, • Toileting, • Catheter and Colostomy care (Empty Only), • Transferring (bed to chair, wheelchair and shower, etc.), • Dressing and undressing, • Change diaper/brief, • Ambulation, • Medication assistance/reminder, • Assist with home exercise plan, • Assist with household tasks necessary to the client’s health care needs, including:, • Planning and preparing nutritious meals, • Assisting in feeding client, as appropriate, • Light housekeeping of client’s environment, including linens and making bed, • Laundering client’s clothing and bedding, • Assisting clients with shopping, • Use equipment and supplies safely., • Engage with client in conversation, hobbies, activities, board games and other types of proper activities for the client., • Monitor, observe, and encourage range of motion exercises and other procedures as instructed by any professional staff., • Maintain a written log with receipts of all client money used to purchase goods or materials for the client’s care., • Report any changes in client’s condition to the Supervisor., • Document care provided consistent with agency requirements., • A demonstrated ability to effectively interact with colleagues, clients and supervisors., • Ability to exercise good judgment and self-control., • Good comprehension and communication skills, with the ability to listen to and understand information and ideas presented through verbal and written communication., • Must demonstrate enthusiasm, trustworthiness, personal integrity and honesty., • Ability to treat clients with dignity and respect., • Ability to communicate with clients and to remain calm under stress., • Demonstrated ability to operate safely in the workplace., • Ability to work autonomously and understand when a superior needs to be involved in decision making., • Good decision-making skills, with the ability to analyze information, evaluate results, and implement the best solution to solve problems or challenges., • High school diploma or educational equivalent., • Must have at least one year of experience working in home health care., • Must meet NY state requirements for Caregiving services., • Must have safe and reliable transportation to go to and from the client’s location and/or facilities and have a vehicle available during assignments in order to assist clients with shopping needs if required., • Must be available to work various shifts, including nights, weekends, and holidays., • Must be current /not expired HHA Certified., • Must have an active driver's license, • Able to lift, move, and assist clients. If you feel you cannot safely lift the client, please notify the office immediately., • Ability to safely assist client in and out of a vehicle and safely lift a wheelchair or walker weighing up to 50lbs into and out of a vehicle., • Able to communicate with others to accurately exchange information., • Able to operate office equipment such as a computer, phone, etc., • Ability to work in a constant state of alertness and safe manner., • Able to perform tasks such as lifting, light housekeeping, walking and driving.

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  • Enroller
    Enroller
    2 months ago
    $40000 yearly
    Full-time
    Forest Hills, Queens

    Provide consumer assistance services for the aged, blind and disabled (ABD) and outreach services to those needing assistance in Medicaid application and the Medicare referral process. Principal Responsibilities: • Identify, educate, and enroll qualified Aged, Blind & Disabled (ABD) clients into the relevant Medicaid health insurance program, • Provide outreach services to ABD clients needing assistance in the Medicare referral process., • Identify, engage and educate people in the Medicaid and Medicare-eligible ABD population regarding available coverage options., • Maintain high quality assurance standards and, • Provide timely reporting to the New York State Department of Health (NYSDOH)., • Maintain strict confidentiality with all potential participants and enrollees., • Prepare and maintain required documentation in case file., • Compile statistics, prepare reports and other documentation, and disseminate information when necessary, • Actively participate in supervision and staff meetings., • Exchange information in a timely manner., • Complete work assignments thoroughly, accurately and within organizational time frames., • Perform other duties as needed or requested. Job Competencies & Minimum Qualifications • Working knowledge of Microsoft Office Suite and other technology., • Excellent communication and listening skills., • Bi-Lingual – particularly Russian – wanted., • Excellent customer service skills with a focus on treating clients with respect and dignity., • Able to multi-task and work independently with great attention to detail., • High School diploma required; Bachelor’s or Associate degree deemed a plus., • One year related experience and/or training ideal.

    No experience
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