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  • Customer Service Representative (CSR)
    Customer Service Representative (CSR)
    2 days ago
    $24–$40 hourly
    Full-time
    Manhattan, New York

    We are a growing organization dedicated to providing high-quality products and exceptional customer service. We value collaboration, professionalism, and effective communication, and we are seeking a motivated Customer Service Representative to join our team. Key Responsibilities Respond to customer inquiries via phone, email, chat, or in person Address and resolve customer concerns efficiently and accurately Provide clear information regarding products, services, and company policies Process orders, returns, exchanges, and account updates Record customer interactions and maintain accurate documentation Escalate complex issues to the appropriate team or supervisor when necessary Maintain a positive and professional demeanor at all times Qualifications Strong verbal and written communication skills Excellent problem-solving skills with strong attention to detail Ability to multitask and manage time effectively Basic computer proficiency and data entry skills High school diploma or equivalent required Prior customer service experience is a plus, but not required What We Offer Competitive compensation Comprehensive on-the-job training A supportive and collaborative work environment Opportunities for career growth and advancement Flexible scheduling options How to Apply Interested candidates should submit their resume for consideration. We look forward to welcoming a dedicated and customer-focused professional to our team.

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  • Customer Service Representative (CSR)
    Customer Service Representative (CSR)
    26 days ago
    $27–$42 hourly
    Full-time
    Manhattan, New York

    We are seeking a motivated and customer-focused Customer Service Representative (CSR) to join our team. The ideal candidate will serve as the primary point of contact for customers, providing timely, accurate, and professional support. This role requires excellent communication skills, problem-solving abilities, and a commitment to delivering a positive customer experience. Key Responsibilities Respond to customer inquiries via phone, email, chat, or in person in a professional and courteous manner Resolve customer issues efficiently by identifying needs, researching solutions, and following through to resolution Process orders, returns, exchanges, and account updates accurately Maintain detailed and accurate records of customer interactions in the CRM system Escalate complex issues to the appropriate department or supervisor when necessary Provide product and service information to customers clearly and confidently Follow company policies, procedures, and service standards Meet or exceed performance metrics, including response time, resolution time, and customer satisfaction scores Required Qualifications Proven experience in a customer service or support role is an advantage Strong verbal and written communication skills Ability to handle difficult situations with patience and professionalism Basic computer skills and familiarity with customer service software or CRM systems Strong attention to detail and organizational skills

    Immediate start!
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  • Retail Sales Associate (Bilingual Spanish/English)
    Retail Sales Associate (Bilingual Spanish/English)
    1 month ago
    Full-time
    Elizabethport, Elizabeth

    Overview We are seeking a friendly and motivated Retail Sales Associate to join our team. This role is essential in providing exceptional customer service, promoting our products, and ensuring the smooth operation of the sales floor. The ideal candidate will have strong communication skills, retail experience, and a passion for helping customers find the right products. Bilingual abilities and prior supervisory experience are a plus, but not required. This position offers an engaging environment where you can develop your sales and customer service skills while contributing to a positive shopping experience. Duties • Greet customers warmly and assist them with their shopping needs, • Operate POS systems efficiently for sales transactions, returns, and exchanges, • Conduct product demos to educate customers about features and benefits, • Upsell products and accessories to maximize sales opportunities, • Maintain attractive merchandise displays through merchandising and stock replenishment, • Stock shelves and organize products to ensure an inviting shopping environment, • Handle cashiering duties including cash handling and basic retail math calculations, • Provide excellent customer service by addressing questions and resolving issues promptly, • Assist with inventory management, including stocking and inventory counts, • Maintain phone etiquette when interacting with customers over the phone, • Previous retail sales experience preferred, especially in grocery or similar stores, • Familiarity with POS systems, cashiering, and retail math calculations, • Strong communication skills, including bilingual abilities are advantageous, • Experience with product demos, upselling, and merchandising techniques preferred, • Excellent customer service skills with a friendly attitude, • Ability to handle cash handling responsibilities accurately, • Basic math skills necessary for transactions and inventory management, • Proven ability to work well in a team environment and independently when needed, • Prior supervising experience is a plus but not mandatory

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  • Evening and Weekend Event Guards
    Evening and Weekend Event Guards
    2 months ago
    Part-time
    Manhattan, New York

    We are looking for a competent Security Officer to undertake the surveillance of our premises and protection of our staff and visitors. You will be responsible for detecting any suspicious behavior and preventing vandalism, thefts or other criminal behavior. A security officer must be well-trained in surveillance and dealing with perpetrators. The ideal candidate will inspire respect and authority as well as possess a high level of observation. The goal is to help the company in maintaining excellent working conditions by keeping our facilities safe and problem-free. BLACK SUIT & TIE ARE NEEDED Responsibilities • Patrol premises regularly to maintain order and establish presence, • Monitor and authorize entrance of vehicles or people in the property, • Remove wrongdoers or trespassers from the area, • Secure all exits, doors and windows after end of operations, • Check surveillance cameras periodically to identify disruptions or unlawful acts, • Investigate people for suspicious activity or possessions, • Respond to alarms by investigating and assessing the situation, • Provide assistance to people in need, • Apprehend and detain perpetrators according to legal protocol before arrival of authorities, • Proven experience as security officer or guard, • Knowledge of legal guidelines for area security and public safety, • Familiarity with report writing, • Excellent surveillance and observation skills, • Some Vaccination required, • Security Guard License required, • Dental insurance

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