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Job Description Position Purpose: The Patient Navigator role is designed to provide comprehensive support to clients by identifying their needs and guiding them through our appropriate administrative systems and patient support services. This position involves warmly greeting patients and extending assistance in waiting room areas, ensuring a seamless and positive experience. Additionally, the Navigator will actively address any questions or concerns patients may have, contributing to an overall atmosphere of comfort and efficient service delivery. Principal Responsibilities: • Welcome all clients, visitors, and individuals from the general public with a friendly and professional demeanor., • Engage in meaningful conversations with clients and visitors to identify their informational needs., • Provide assistance to clients of diverse cultural backgrounds, aiding their understanding of the Health System in terms of service access and limitations., • Establish and maintain effective communication channels with clients and the healthcare team to ensure a smooth and coordinated experience., • Serve as a vital liaison between clients and the medical staff, facilitating seamless interaction and information exchange., • Coordinate the dissemination of updates and changes from front/back office staff to ensure accurate and timely information flow., • Assist clients in completing necessary forms, streamlining administrative processes for enhanced efficiency., • Offer comprehensive information on on-site services and promote health awareness to clients., • Educate clients about available benefits, including health coverage programs, and refer them to Enrollment Specialists for eligibility screening., • Act as a representative of the clinic in matters related to the delivery of healthcare services, working closely with the Clinic Administrator., • Collaborate with the outreach team to greet and receive new clients, actively participating in the intake process., • Engage in community outreach initiatives to broaden the clinic's impact and accessibility., • Contribute to the maintenance of incentive program logs, ensuring accurate and up-to-date records., • Facilitate the transportation of patients from the local hospital Emergency Department to the E. Hollywood clinic using public transportation., • Attend general staff meetings to stay informed and actively participate in the clinic's collective efforts., • Adhere to all organizational safety policies, procedures, and regulatory requirements to ensure a safe environment for patients, staff, and visitors., • Participate in required safety and compliance trainings and apply learned practices in daily work activities., • Identify, report, and help mitigate unsafe conditions, incidents, or hazards in the workplace., • Use equipment, tools, and supplies safely and responsibly in accordance with organizational and regulatory standards., • Maintain awareness of infection control, occupational health, and emergency preparedness procedures appropriate to the role., • Perform other duties as assigned by supervisor. Requirements: • Experience Required: Minimum 1 year of front desk or receptionist experience., • Demonstrated experience in effectively engaging with clients and collaborating with staff from diverse socio-economic, ethnic, and cultural backgrounds., • Exceptional communication skills, both verbal and written, to facilitate clear and concise interactions., • Bilingual proficiency in English and Spanish is highly desirable., • Flexibility and capability to travel between different sites as required by the role., • Possess a valid CA Driver’s License, maintain a clean driving record, and be able to travel to different sites., • Capacity to collaborate effectively with healthcare teams and contribute to a cooperative and patient-focused care environment., • At least 1 to 2 years of experience in client support or community service roles., • Willingness to work some evenings and weekends, reflecting a commitment to meeting the varied needs of our community and clients. *All JWCH, Wesley Health Centers workforce members are recommended to be fully vaccinated against COVID-19. Employee Benefits: At JWCH Institute, Inc., we believe in taking care of those who take care of others. If you work 30+ hours per week, you’ll enjoy competitive pay and a robust benefits package that includes: • Medical, Dental, Vision, • Monthly employer-sponsored allowance for assistance with health premiums., • Funded Health Savings Account (up to deductible) to assist with carrier-approved medical expenses., • Paid time off (vacation, sick leave) and 13 paid holidays., • 401(k) Safe Harbor Profit Sharing plan., • Mileage reimbursement., • Short- and long-term disability plans (LTD/STD)., • Life insurance policy & AD&D, and more! Become part of a team where your work matters. Apply today and help us change lives, one patient at a time. JWCH Institute, Inc + Wesley Health Centers is an Equal Opportunity and Fair Chance Employer.

Job Description Closing Date: Friday July 10th, 9:00 PM [PST] or once 400 applications have been received Position: Utility Maintenance Worker I/II Department: Public Works - Yard Utility Maintenance Worker I Hourly Range: $28.39 - $36.22 (Union- 6000 Series) Utility Maintenance Worker II Hourly Range: $31.37 - $40.04 (Union- 6000 Series) Non-Exempt – Overtime Eligible Benefits eligible & 401(a) payment equal to 5% of base salary Job Summary: A Utility Maintenance Worker I/II performs a variety of semi-skilled and skilled tasks in the construction, maintenance, and repair of sewer, reclaimed water, and drainage systems facilities. Maintenance Worker I • This is the entry-level class in the Utility Maintenance Worker series. Incumbents work under immediate supervision while learning job tasks, progressing to general supervision as procedures and processes are learned. The Utility Maintenance Worker I class is distinguished from the II level by the performance of less than the full range of duties assigned to the II level., • Receives immediate supervision from the Lead Utility Maintenance Worker and/or Public Works Supervisor (Utility Services)., • May receive technical and/or functional supervision from a Utility Maintenance Worker II as appropriate. Maintenance Worker II • This is the journey-level class in the Utility Maintenance Worker series and is distinguished from the Utility Maintenance Worker I by the ability to perform the full range of duties assigned and lead responsibility related to specific projects, with only occasional instruction or assistance as unusual or unique situations arise. Positions in this class are part of a career progression series and are typically filled by employees who advance from the Utility Maintenance Worker I level., • Receives general supervision from a Lead Utility Maintenance Worker and/or Public Works Supervisor (Utility Services)., • May exercise technical and/or functional supervision over Utility Maintenance Workers I as appropriate. Responsibilities may include, but are not limited to: Duties may include, but are not limited to, the following: General- Sewer/Drainage/Reclaimed Water • Install, repair, upgrade, and/or replace manholes, fire hydrants, valves, meters, and meter vaults., • Exercise valves according to preventive maintenance schedules and test water volume and pressure., • Excavate concrete, pavement, and dirt and set up concrete forms as necessary, and backfill open trenches and complete surfaces “to finish” as appropriate., • Set up traffic control for work sites, including cones, signs, and barricades; and direct traffic around work sites., • Operate leak detection and pipe location equipment relative to excavation, tapping, and repairing mains and lines/inspect and assess leaks., • Operate a variety of equipment including large trucks and medium-sized construction equipment, such as vactors, rodders, CCTV, loaders, backhoes, trenching machines, and compressors, as well as pipe threaders, sandblasters, and concrete saws., • Read and replace water meters and related mechanisms, including disassembly, cleaning, inspection, replacement, and testing of parts; maintain related records; prepare water service for use including installation of water meters and backflow prevention devices., • Read and understand sewer/drainage/recycled water system maps, pipeline drawings, and blueprints, including Underground Service Alert markings and identification., • Transport construction equipment to and from work sites; perform routine preventive maintenance on tools, equipment, and vehicles used in the work; stock vehicles with an adequate supply of tools and equipment., • Conduct limited technical inspections of sewer/drainage/recycled water system improvements performed by private contractors; perform water disinfecting, sampling, and testing in the field; inspect and replace disinfection equipment., • Keep records related to work, materials, and maintenance activities, including confined space entry; may use a computer to enter and retrieve information related to work assignments and recordkeeping., • Excavate, inspect, flush, clean and repair sewer, reclaimed water, drainage mains, lines, and laterals; clean and maintain sewer, reclaimed water, and drainage structures; maintain booster pumping station, sewage lift station, and stormwater pump stations., • Notify customers of water shutdowns and investigate and resolve related problems within the scope of responsibility., • Build and maintain positive working relationships with co-workers, other City employees, and the public using principles of good customer service. The duties listed above are not intended to be all-inclusive. An employee may also perform other related duties as assigned by their immediate supervisor. This position is considered non-exempt. Minimum Qualifications and Desired Skills: General • High School Diploma or equivalent., • One (1) year of experience in field construction and maintenance work., • Possession of a valid Class C California driver’s license is required; a DOT Class B California driver’s license with tanker endorsement must be obtained by the end of the 6th month probationary period., • Knowledge of uses and purposes of general construction tools and equipment; City policies, rules, and regulations; principles and practices of work safety; basic computer skills., • Ability to perform unskilled and semi-skilled tasks in a variety of utility construction and maintenance activities; perform heavy manual labor; on a continuous basis, know and understand operations and observe safety rules; intermittently analyze problem equipment; identify and locate equipment; interpret work orders; remember equipment location; and explain job to others; be on-call outside of regular work schedule, as assigned. Utility Maintenance Worker I • Possession of a CWEA Collection System Maintenance Grade I certificate or ability to obtain certification within 12 months of hire. Utility Maintenance Worker II • Knowledge of methods, techniques, tools, and operating characteristics of mechanical equipment used in the construction, maintenance, and repair of sewer/reclaimed water systems facilities., • Ability to independently perform routine semi-skilled and skilled work in the construction, maintenance, and repair of sewer/drainage/recycled water systems facilities., • Possession of a CWEA Collection System Maintenance Grade II certificate.Working Conditions/Physical Requirements:, • Office and field environment:, • Travel from site to site; exposure to noise and all types of weather and temperature conditions; exposure to hazardous traffic conditions; work in or around water; work and/or walk on various types of surfaces including slippery or uneven surfaces and rough terrain; work unusual and prolonged work schedules; work multiple shifts during emergencies, seasonally-caused circumstances, or special projects., • Ability to work in a confined space with limited egress availability, • Primary functions require sufficient physical ability and mobility to work in a field environment:, • Ability to walk, stand or sit for prolonged periods of time; to frequently stoop, bend, kneel, crouch, crawl, climb, reach, twist, grasp, and make repetitive hand movements in the performance of daily duties; to lift, carry, push, and/or pull light to moderate amounts of weight (100 pounds with assistance and up to 50 pounds alone); to operate assigned equipment and vehicles; and to verbally communicate to exchange information., • Vision requirements, • See in the normal visual range with or without correction., • Hearing, • Hear in the normal audio range with or without correction. Core Competencies: • Problem Solving – Analytically and logically evaluating information, • Learning Agility – Seeking learning opportunities and applying the lessons to work, • Handling Stress – Maintaining emotional stability and self-control under pressure, challenge, or adversity, • Professional Integrity & Ethics – Displaying honesty, adherence to principles, and personal accountability, • Safety Focus – Showing Vigilance and care in identifying and addressing health risks and safety hazards, • Customer Focus – Attending to the Needs and expectations of customers, • Informing – Proactively obtaining and sharing information, • Teamwork – Collaborating with others to achieve shared goals, • Valuing Diversity – Appreciating the benefits of varied backgrounds and cultures in the workplace, • Allocating Resources – Prioritizing the use of fiscal and material resources to maximize organizational effectiveness Guiding Principles • Put people first., • Be visionary., • Be an ambassador for Lancaster., • Be Fiscally Responsible., • Be Creative., • Always Improving., • Be Adaptable and Resilient. Essential Physical Requirements: • Ascend/Descend stairs/ladders/balance (moderate), • Position self to bend or twist (frequent), • To move, transport, position items up to 15 lbs. (frequent), • Exposed to outdoor weather conditions (infrequent), • Operate Equipment (none), • Stationary or squatting position (frequent) Environmental Factors: • Work under time pressure (moderate to frequent), • Interruptions (frequent) Essential Cognitive Functions: • Analyze (continuous), • Computations (frequent), • Generate Written Work Product (moderate), • Independent Problem Solving (continuous), • Interruptions (frequent), • Maintain Positive Public Relations (continuous), • Organize (frequent) Disaster Service Worker: Pursuant to California Government Code Section 3100-3109, all public employees are declared disaster service workers subject to disaster service activities as may be assigned to them in the event of fire, flood, earthquake, or other natural or man-made disaster. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time; The City of Lancaster will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the City of Lancaster is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting www.dfeh.ca.gov/fair-chance-act/.

Job Description JWCH Institute, Inc. is a non-profit Federally Qualified Health Center (FQHC) with a mission to provide comprehensive health care to low-income and homeless people in the County of Los Angeles. Position Purpose: The Dentist is responsible for providing preventive and general dental care consistent with the dentist’s training and experience in a community health clinic setting. Principal Responsibilities: • Examines individuals requesting care, diagnoses their dental condition, prescribes and carries out, or directs others in carrying out, appropriate dental treatment, or refers individuals for specialty consultation or treatment in conformance with approved clinical protocols and guidelines., • Records patient-dentist encounters as they occur in the patient’s dental record so that the dental record accurately and completely reflects the nature of the contact, the condition of the patient, and the care of treatment provided. In addition, the dentist shall complete patient referrals and other records and paperwork as required by the organization., • Educates individuals regarding oral health and how it relates to overall health and in the general promotion of oral health-related disease prevention., • Travels as necessary to meet operational needs. May be assigned to provide dental services on the Mobile Dental Unit as needed., • Performs other related tasks assigned by the Chief Dental Officer, Associate Dental Director, or Lead Dentist as necessary to achieve organizational goals and program objectives., • Maintains and updates skills and knowledge to appropriate professional levels with continuing education courses and educational materials., • Responsible for personal and professional compliance with all applicable federal, state, local, and Clinic rules, regulations, protocols, and procedures governing practice of dentistry and the clinical provision of dental care, as well as those relating to, but not limited to, personal issues, workplace safety, public health, and confidentiality., • Demonstrates full knowledge of Infection & Exposure control and sterile techniques for dental practice., • Follows Dental Department compliance, relative to Infection & Exposure Control and safety, as required by local State, and Federal guidelines, Dental Department directives and protocols, and clinic policies and procedures., • Works collaboratively with support staff, providing clear expectations., • Works with Lead Dentist and Dental Manager to attain goals for efficiency, satisfaction, and productivity., • Follows JWCH Dental Quality protocols, which include maintaining a documentation compliance rate of 85% and documents required smart codes to accurately reflect and maintain data integrity. Participates in PDSAs (Quality Improvement Tool) to achieve the desired Dental Quality Measure Goals., • Follows DHSP (LA County Department of HIV and STD Programs) requirements for patients with a diagnosis of HIV., • Is familiar with Medi-Cal Dental Manual of Criteria and understands what is covered and not covered., • Has a general understanding of Dental insurance, such as HMOs and PPOs., • Is familiar with Current Dental Terminology/CDT Codes and ICD-10 diagnosis codes that pertain to dental diseases., • Follows Dental Department Protocols relating to Medical Consultations., • Maintains regular and predictable attendance., • Must follow the Dental Board of California Table of Dental Auxiliary Duties Delegable by Supervising Dentist., • Participate in JWCH’s customer service training called AIDET on an annual basis., • Demonstrate an understanding of AIDET (Acknowledge, Introduce, Duration, Explanation, and Thank You) to apply in patient encounters or team discussions., • Utilize the AIDET communication framework to communicate with patients and team members in a manner that reduces patient anxiety, increases patient compliance, and improves clinical outcomes. Requirements: • Graduation from an accredited dental school., • Current California Dental License., • Current DEA Certificate., • Current CPR Certification., • Ability to travel from site to site as needed., • Experience in working with clients and staff from diverse socio-economic, ethnic, and cultural backgrounds., • Experience with NextGen/EDR or Dentrix preferred. *All JWCH, Wesley Health Centers workforce members are recommended to be fully vaccinated against COVID-19. Note: If you become a JWCH provider, you may be able to participate in Loan Repayment Program. A majority of our clinics are NHSC approved sites. The National Health Service Corp may be accepting applications Loan Repayment Program awards. The program is open to licensed primary care medical, dental, and mental and behavior health providers who are employed or have accepted an offer of employment at an NHSC-approved site. Awardees receive up to $50,000 in exchange for two years of service if they practice in a HPSA of 14 above (Tier I). Awardees can also receive up to $30,0000 in exchange for two years of service if they practice in a HPSA of 13 and below (Tier II). You will need to contact National Health Service Corp to apply and receive more information. Upon acceptance, you are encouraged to apply to National Health Service Corp for Loan Repayment Program. Employee Benefits: At JWCH Institute, Inc., we believe in taking care of those who take care of others. If you work 30+ hours per week, you’ll enjoy competitive pay and a robust benefits package that includes: • Medical, Dental, Vision, • Monthly employer-sponsored allowance for assistance with health premiums., • Funded Health Savings Account (up to deductible) to assist with carrier-approved medical expenses., • Paid time off (vacation, sick leave) and 13 paid holidays., • 401(k) Safe Harbor Profit Sharing plan., • Mileage reimbursement., • Short- and long-term disability plans (LTD/STD)., • Life insurance policy & AD&D, and more! Become part of a team where your work matters. Apply today and help us change lives, one patient at a time. JWCH Institute, Inc + Wesley Health Centers is an Equal Opportunity and Fair Chance Employer.

Job DescriptionThe Organization North Los Angeles County Regional Center “NLACRC” is a private, non-profit agency that is contracted with the State of California, Department of Developmental Services, to provide services to individuals with intellectual and developmental disabilities. NLACRC is one of the largest regional centers in California and has proudly served the San Fernando Valley, Santa Clarita Valley, and Antelope Valley since 1974. We serve individuals across the lifespan from infants and toddlers, school age children, transition-age youth, to adults and aging adults. Supervision Receives general supervision from the IT Supervisor. Department and Location: AV - IT Technology The Position and Job Summary Provide technical support over the phone, via email and in person to resolve issues involving applications, computer hardware, printers, mobile devices, RingCentral functionality troubleshooting, VPN, and basic network access while focusing on customer service. In addition to resolving daily Help Desk issues, this position will be assisting other IT functions with special projects and assignments as directed by the IT Supervisor and/or IT Director. • Identifies and diagnoses Level I/II problems for laptop or desktop users, Microsoft Office, Therefore (EDMS), Sandis, Zoom, Scrive, Adobe, Audio/Video Conferencing, RingCentral functionality troubleshooting, Network Connectivity, VPN, various hardware and email technologies., • Troubleshoot complex technical problems., • Maintain compliance with established SLA’s, • Ensure that notifications and status updates are accurate, and that procedures are followed and updates, as necessary., • Ensures that tickets are prioritized in accordance with business needs and are being closed in a timely manner., • Develops knowledge articles and videos for the users and other team members., • Supports the inventory application and processes., • Responds to security incidents, reviews logs, and escalates suspicious activity., • Provides basic support to the Azure, Intune, Active Directory and Exchange environments and escalate issues to the lead IT specialist as necessary., • Under the guidance of the lead IT specialist and IT Operations team to perform basic server-based functions, such as creating/modifying network printers, stop/start local server services, and others., • Learn new technologies being introduced to NLACRC at a level to resolve issues and teach others to support these technologies., • Participates in related special projects and meetings, testing, implementation, and post-implementation support., • Ability to provide basic network troubleshooting before escalating to the Lead IT specialist., • Must be able to work occasional nights, weekends, and holidays and be on-call for emergencies. Must be able to travel between company locations., • Other duties as required., • Must be available to support On-call CSC’s on the weekends and the board meetings and VAC meetings as needed., • Enhance professional knowledge and skills through ongoing education and hands-on experience., • Other duties as required. Employment Standards To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Education & Experience Any combination equivalent to or likely to provide the required knowledge and skills is qualifying. • A typical way to obtain the knowledge and skills would be: High School Diploma, GED or Equivalent required., • Two (2) years college with coursework in Computer Science or Business Administration preferred. Two (2) years’ experience working in a technical environment in a Level II role supporting a Mid-Market organization of 250+ or a large complex Information Technology Department. Demonstrated skills in problem analysis and resolution. Microsoft Certifications preferred. Non-profit experience a plus. Skills and Abilities Senior level Microsoft support skills and experience with Helpdesk Ticket Systems, Active Directory, Single Sign On (SSO), Multifactor Authentication (MFA), Exchange Server, Endpoint Security Software, Virtual Private Networks (VPN), Cloud Backups, SANDIS (iSeries), SharePoint, SQL. Working knowledge of Lenovo laptops, MS Azure and MS Intune a plus. Overall good technical knowledge. Able to understand the problem and communicate the solution effectively. The successful candidate must also be customer-oriented with patience to deal with difficult customers. Possess the capability to troubleshoot problems in a fast-paced environment. Must have excellent English oral and written communication with the ability to convey technical information, both verbal and written, to a wide range of end-users. Strong organization skills and ability to multi-task and prioritize effectively. Ability to participate as part of a team of technical and non-technical personnel. Ability to create processes that can be followed by others. Strong customer service skills with good judgment and critical thinking skills. Essential Requirements Valid California Driver’s License and reliable transportation, or acceptable substitute, required. NLACRC Offers an Excellent Benefits Package We offer employees a variety of health and dental plans: • Health Insurance - NLACRC pays the full cost of coverage for certain Medical plans for employee only. We also provide a generous contribution to additional plans that the employee may select for employee only or employee and dependents costs., • Dental Insurance – NLACRC pays the full cost of the Dental DMO Plan for employees and eligible dependents. We also offer a Dental PPO plan with a low employee monthly contribution for employees and eligible dependents, • Pre-Tax Flexible Spending Account for eligible health care expenses, • Pre-Tax Dependent Care Flexible Spending Account for eligible dependent care expenses, • No cost Life, Accidental Death & Disability, Long Term Disability Insurance for employees, • No cost Vision plan for employees and eligible dependents, • Retirement plan - NLACRC is a member of CalPERS which is a defined benefit plan that provides a monthly retirement allowance for eligible employees, • NLACRC offers two (2) deferred compensation plans - 457 and 403(b), • Participate in the Public Service Loan Forgiveness program, • Paid Time Off – Eligible for 3 weeks of accrued vacation in the first year, 8 hours per month sick time, education, wellness, and sabbatical time, • Holidays – NLACRC offers 12 paid holidays throughout the year, • Most positions are offered a hybrid – remote option Please note that benefit costs are pro-rated for part-time employees. Professional Development Opportunities & Growth NLACRC values the professional development of staff! Variety of career paths for entry level management positions for those seeking leadership opportunities in the social services field. Diversity, Equity, and Inclusion At NLACRC, we value and celebrate diversity! In September 2021, NLACRC launched an initiative to enhance and strengthen our commitment to diversity and belonging. Compensation This is a non-exempt position. Regular Salary: $37.63 - $53.15 per hour Base Pay Rate / Salary Range Information The actual amount offered within the posted salary/pay rate range will depend on a variety of factors, including degree obtained/education, experience, skills and abilities, and other relevant job-related factors. The lower end of salary range applies to candidates who meet minimum qualifications or have limited years of relevant experience; the higher end of range will apply to seasoned candidates with considerable years of direct relevant experience. NLACRC is an equal opportunity employer. Further, NLACRC will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Job DescriptionDescription: Serves customers in a fast, efficient, courteous manner. Keeps the store clean, well-stocked, faced and shoppable. Works as a team and supports store management in reaching the store goals. Represents Kenk INC in a professional manner in all dealings with employees, vendors and customers. Requirements: Major Job Tasks • Accurately operates cash register and monitors gas console. Follows all cash handling procedures involving cash, credit cards, checks, lottery, and drops. Properly and accurately accounts for all sales transactions. Maintains accurate inventory through correct pricing., • Keeps store clean, always stocked and in first class condition. Maintains high cleaning standards including parking lot, restrooms, stockroom, and equipment. Cleans all spills to remove safety hazards., • Acknowledges all customers and provides the highest level of customer service including greeting, suggestive selling, and thanks while maintaining a high degree of professionalism and encouraging customers to return. Assists customers in locating items in the store., • Complies with suggestive selling program. Builds displays to promote customer awareness of sale items and generate additional sales, • Performs other duties as assigned or requested. Knowledge, Skills, and Abilities • Mathematical skill to count, add, subtract, copy, and record figures., • Skill in operating various machines typical in the retail setting, such as cash register, credit card machine, and gas pump console., • Written communication skill to fill out routine forms and records., • Oral communication skill to give, receive, or exchange information with co-workers, customers, and vendors in a courteous and professional manner., • Interpersonal communication skill to work effectively with others in order to coordinate activities and complete assigned tasks., • Ability to read and understand written instructions, memos, and procedure manuals., • Ability to follow specific, step-by-step instructions, standard procedures, and operating guidelines., • Ability to apply common sense understanding to carry out detailed oral and written instructions., • Ability to concentrate on the task being done despite distractions from others., • Ability to identify routine problems and situations that require a decision., • Ability to provide a high level of customer service

Job Description JOB TITLE: Educational Facilitator REPORTS TO: School Director and/or Designee CLASSIFICATION: Certificated WHO WE ARE (ORGANIZATION OVERVIEW) We employ a diverse, empathetic, and passionate team who value collaboration, integrity and the desire to be a servant leader. We are committed to excellence and work tirelessly to improve learner outcomes, by empowering learners through Project-Based Learning, Individualized Learning and Social-Emotional Learning. We are committed to being self-directed, participating in ongoing personal and professional development, problem solving, and embracing a growth mindset. With our unwavering commitment to excellence, we are confident that our team will thrive and succeed in all areas of their lives. THE OPPORTUNITY (POSITION OVERVIEW) Reporting to the School and/or Program Director the Educational Facilitator (EF) is an innovator in the education field that inspires and supports all educational needs of TK-12 home study families assigned to them by facilitating an engaging and highly individualized education. As a point of contact and representative of the iLEAD home study program, the EF provides academic and operational support to the parents and learners. WHAT YOU WILL DO (DUTIES AND RESPONSIBILITIES) Oversee the academic, physical, extracurricular education by planning, implementing and instructing. Conduct oneself in a confident manner so as to present oneself as the point of contact for assigned parents and learners of the independent study program. Plan, develop, and organize, in collaboration with the learner/parent, an individual learning plan (ILP) for each learner, which incorporates the standards (including helping to research and determine which curriculum would be most beneficial to the learner’s educational objectives). Meet in person or virtually with the learner at least every 20 days to: (a) assess and evaluate learner achievement and growth utilizing parent observations, body of work and learner work samples, (b) provide guidance and support to parents and learners, (c) discuss monthly learning/body of work and samples with each learner, (d) make any necessary adjustments or recommendations on teaching practices as needed per individual learner needs, and (e) regularly work one-on-one with a learner needing more support. Collect learner work samples monthly after reviewing the body of work. Assign work through the ILP. Maintain required learner portfolios as outlined by guidelines. Take attendance, confirm activity logs are saved and signed if needed, upload and/or maintain learning records and samples. Award semester grades and progress reports in conjunction with parents. Schedule additional communication or meetings as needed to meet the needs of the learner. Respond to parent inquiries and concerns within (1) business day of contact. Model teaching strategies, as needed, to help parents be more effective facilitators as well. Help parents navigate the rules, policies, and procedures of the program, as well as the website(s) and any other computer systems they will be using. Ensure that all learner needs are being met and, if needed, meet with the team members Lead Facilitator(s) or Regional Lead(s) of independent study for additional support. Provide extra curriculum support to at-promise learners to fill learning gaps. Engage in meaningful professional development activities on a regular basis to broaden knowledge in education, home study, independent study and charter schools. Consistently provide information to staff and families on field studies, testing, orientations, workshops, or any other school events/gatherings. Demonstrate basic knowledge of high school graduation requirements and regularly participate in professional development pertaining to high school. Attend and/or assist with all schoolwide, family and learner-related meetings (IEPs, EL, etc.) in various locations. Attend required staff meetings including monthly pod meetings, all staff meetings, professional development and any other training(s) as necessary. Proctor state mandated assessments (CAASPP, PFT, math placement, etc.) and ensure all learners on the EF’s roster have been tested. This may require additional days of proctoring makeup testing. Proctor internal benchmark (MAP) testing and/or ensure all learners on their roster have completed any other applicable assessments (EL, SPED, etc.). Perform any tasks needed for educational agencies for the purposes of WASC or data collection. Adhere to California school law, State Board of Education rules and regulations, Board of Education policies and regulations, and school regulations and procedures. Seek and provide support from colleagues on an ongoing basis. Work collaboratively with all team members including enrollment, community providers, pod buddies, investment team members, leadership team, Director(s) and other iLEAD employees. Meet deadlines given by Lead Facilitators, Investment Team Heads, Coordinators and/or Directors on projects and duties. Participate and take initiative in the planning, organization and implementation of goals associated with investment teams so as to contribute to the overall betterment of the iLEAD independent study program. Coordinate the dissemination of information and communication related to education, to homeschool organizations, local, district and community-wide parenting events. Support the enrollment process and contact potential and new families to help with enrollment as needed. Support in the ordering of materials and services confirming that families adhere to the ordering guidelines. Report information in a timely manner regarding each learner’s attendance and learning, which includes submission of documentation concerning ADA, reports and audit portfolios. Provide necessary paperwork, information and training to new families. Meticulously manage instructional funds for each learner. Order, deliver, and collect approved instructional materials and order services for learners as requested. Act as a positive, confident representative of the iLEAD home study program at all times when interacting with parents, learners and community providers. Navigate issues with parents, learners and community providers with grace and confidence, while maintaining proper documentation and follow-up on parent or learner related issues. Protect confidentiality of records and information gained as part of exercising professional duties and use discretion in sharing such information within legal confines. Maintain necessary teaching credentials. Attend and assist in planning field studies, park days, info meetings, webinars, conventions as needed. Complete other duties as defined by the Director(s) of the program or other school leaders. OTHER RESPONSIBILITIES Be self-directed by taking initiative and responsibility for your work. Work in a collaborative, team based and innovative environment. Commit to Excellence by seeking ways to improve and exceed expectations or Commit to excellence by seeking to raise the bar for self and team. Prioritize the growth and needs of the team, lead by example, and foster a supportive work environment. High level of personal and professional integrity and trustworthiness. Approach problems and challenges with a human-centered creative mindset, seeks to understand, develops multiple solutions to find the best answer. Helps create a positive culture by being committed to diversity, equity, and inclusion promoting ethical behavior and social responsibility within the workplace. Be authentic, own your strengths and weaknesses, ask for help when needed, be honest and transparent in your communications, working towards common goals that are meaningful to you and the team. Represent iLEAD and the school in which work in a positive and professional manner in all interactions and communications. Pursue continuous improvement and maintain professional competence through seeking out opportunities to develop new knowledge skills and perspectives. This includes participation in professional development activities offered and self-selected professional growth activities Perform other responsibilities as defined by the designated supervisor. ESSENTIAL FUNCTIONS Communicating with others to exchange information. (In Person/Telephone/Computer) Sedentary work that primarily involves sitting/standing. Adjusting or moving objects up to 50 pounds in all directions. When needed to support a school or education program, must have the ability to travel by public transit as well as operate a vehicle for self-transportation purposes between worksites. Assessing the accuracy, neatness and thoroughness of the work assigned. May encounter outdoor elements: high (>90)/low (<60) temperatures, precipitation and/or wind. Ability to work in situations involving the need to make informed and quick decisions. Ability to supervise/manage workers and delegate as needed in project management situations. Reading detailed documentation and analyzing data sets. Writing professionally, both by hand and utilizing computer software. Speaking in public settings including making public presentations to large and small groups. Dealing and navigating professionally through high-stress situations. *The statements herein are intended to describe the general nature and level of work performed by employees, but are not a complete list of responsibilities, duties and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer. WHAT YOU WILL BRING (QUALIFICATIONS) Bachelor’s degree from an accredited college or university Valid California Multiple Subject Credential or Single Subject Credential ELL Authorization or CLAD certificate. Negative TB test or risk assessment questionnaire DOJ fingerprint clearance Demonstrate proficiency in technology skills with the ability to learn and use online platforms, systems and software to support learning and record keeping. Previous experience with homeschool or independent study programs preferred. Demonstrate ability to perform tasks with accuracy and attention to detail. Demonstrate standards of moral character and maintain a professional demeanor to serve as an effective role model for learners. Exercise mature judgment in working with confidential information. Demonstrate excellent communication and interpersonal skills, both verbal and written. Work independently, be a self starter, problem solve and multi-task. Establish and maintain friendly, cooperative and effective working relationships with all learners, families and staff. Exhibit an enthusiasm for learning and the belief that each learner can and will succeed. Understand, recommend and support a variety of learning styles, philosophies, and approaches to better support the homeschool endeavor. Ability to align and assign curriculum and activities with standards and to adopt grading practices that can be used authentically assess a learner’s progress. Willingness to be involved on teams and committees to support the school’s mission and vision. Belief in the iLEAD mission and a willingness to work as a vital part of the iLEAD team to ensure excellence in learning opportunities and contribute to the iLEAD community as a whole. Understand and apply Steven Covey’s “Seven Habits of Highly Effective People” as well as Schoolwide Learning Outcomes (SLOs). iLEAD California is an Equal Opportunity Employer and is committed to fostering diversity within its staff. iCA promotes equal opportunity for all employees and applicants. In doing so, we comply with local, state, and federal laws and regulations to ensure an equal employment opportunity for everyone. We don’t discriminate in employment opportunities or practices on the basis of race, ancestry, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, citizenship, military service obligation, veteran status or any other basis protected by federal, state or local laws. Our policies and personnel practices are intended to ensure that all of us are treated equally with regard to recruiting, hiring, and advancement, and our decisions on employment are made to further the principle of equal employment opportunities for employees.

Seeking participants for Focus Group and market research studies. Work part-time from home and earn up to $750 per week. Register to see if you are eligible. Data Entry experience not required. Remote Work From Home Data Entry Clerk - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. • $75-$150 (per 1 hour session), • $300-$750 (multi-session studies), • Show up at least 10 mins before discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smartphone with working camera or desktop/laptop with webcam, • Must have access to high speed internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Data entry clerk experience is not necessary., • Flexibility to take part in discussions online or in-person., • No commute needed should you choose to work from home remotely., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a data entry clerk or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

Seeking participants for Focus Group and market research studies. Work part-time from home and earn up to $750 per week. Register to see if you are eligible. Call Center Representative Agent experience not required. Remote Work From Home Call Center Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. • $75-$150 (per 1 hour session), • $300-$750 (multi-session studies), • Show up at least 10 mins before discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smartphone with working camera or desktop/laptop with webcam, • Must have access to high speed internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Call center representative agent experience is not necessary., • Flexibility to take part in discussions online or in-person., • No commute needed should you choose to work from home remotely., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a call center representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

Seeking participants for Focus Group and market research studies. Work part-time from home and earn up to $750 per week. Register to see if you are eligible. Customer service representative agent experience not required. Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. • $75-$150 (per 1 hour session), • $300-$750 (multi-session studies), • Show up at least 10 mins before discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smartphone with working camera or desktop/laptop with webcam, • Must have access to high speed internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Customer service representative agent experience is not necessary., • Flexibility to take part in discussions online or in-person., • No commute needed should you choose to work from home remotely., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.