Customer Service Representative (CSR)

Immediate Work for the right people Whether the job is Residential, commercial, office or post construction you are required to complete all basic standard and/ or deep cleanings in and around homes, facilities and office buildings. Providing clients with high quality hospitality and comfort Fulfilling all obligations based on the package each client has selected Willingness to maintain confidentiality Willing to be a team player, when conducting cleanings in larger settings Responding immediately to customer complaints or inquires and report to supervisor. Notifying clients of any accidents or problems while rendering services. Sweeping, mopping, dusting, washing floors, toilets, showers, tubs, garages, windows, blinds, ceiling fans, walls, doors, counters and baseboards. Vacuuming carpets, and upholstery and any other dusty surfaces. Cleaning all surfaces in bathroom and kitchen, washing dishes, cleaning inside of fridge, cleaning stove, cleaning inside cabinets. Requirements - Excellent Verbal Communication - Outstanding customer service

We have new openings that are available to start right away Duties: Checking people in Check for ID Making sure the area is safe and secure Clean area Greeting the guest Benefits (after 30-60 days) - paid vacation - paid sick time - medical - health - retirement experience is a plus but, not necessary

About the company Vision 2 Vision Organizing LLC Vision 2 Vision Organizing LLC specializes in decluttering and rejuvenating schools and businesses through our comprehensive organizing services. From garbage removal to interior and exterior site cleanup, hauling, and installation services, we handle it all. Our offerings also include furniture assembly and disassembly, inventory collection, document filing, and space layout design. Our mission is to craft functional work environments that empower our clients to thrive. About the job Operations and Organizing Associate (OOA) ROLE: As the Operations and Organizing Associate at Vision 2 Vision Organizing LLC you will serve as one of the key organizers for the company. This role is crucial because you will be collaborating closely with the Operations and Logistics Manager to efficiently manage organizing tasks for the on-site division on a daily basis. Your direct support and assistance to the organizing team are essential. It is imperative that you deeply embody the values we uphold: Customer Commitment Perseverance Integrity The OOA will be responsible for effectively assisting the OLM on a day-to-day basis, helping the team overcome obstacles, and ensuring they receive adequate support. The OOA will play a pivotal role as one of the primary organizers for all major organizing projects. The ultimate goal of the OOA is to support the team with operations and logistics through meticulous decluttering and organizing, while efficiently adhering to departmental Standard Operating Procedures onsite. As you advance in this role, you will also have the opportunity to progress to Junior and Senior Associate positions, and eventually to Manager, if you aspire to. You will serve as a valuable resource, sharing insights and learnings from your organizing background to foster the growth of other team members. RESPONSIBILITIES: Heavy Equipment Handling: Transport heavy equipment, furniture, boxes, files, books, and supplies safely and efficiently. Inventory Management: Unpack, sort, categorize, and organize a variety of supplies, equipment, and specialized items. Logistics Support: Use flatbeds, hand trucks, and large bins to transport garbage and furniture as needed. Furniture Assembly: Skillfully assemble and disassemble furniture, shelving, and storage units according to customer requirements. Facility Maintenance: Maintain cleanliness by sweeping, wiping shelving, mopping floors, and handling garbage removal. Organization and Restocking: Return supplies and equipment to designated areas, restock shelves, and ensure everything is organized effectively. Space Optimization: Assist in space layout and suggest organizing strategies to enhance efficiency. REQUIREMENTS: Minimum of 1 year experience in moving, warehouse operations, inventory management, or organizing Exceptional organizational skills with a proven track record in unpacking, sorting, categorizing, and organizing various items. Excellent time management skills Self-directed, able to work independently, take initiative, and manage responsibilities with minimal supervision. Excellent physical fitness, capable of lifting and moving heavy equipment, furniture, boxes, and supplies (up to 50 lbs) Excellent internal and external communication skills, both written and verbal Proficient in operating flatbeds, hand trucks, and other large equipment for efficient transportation. Skilled handyman with expertise in furniture assembly and disassembly Capable of maintaining cleanliness and handling garbage removal. Collaborative team player with a knack for contributing to effective space optimization and organizing strategies. COMPENSATION & BENEFITS: Competitive Compensation: Enjoy a competitive annual salary of $47,840, which equates to $920 per week based on a 52-week year. Paid Time Off (PTO): Two Week Paid Vacation: Enjoy 10 business days of vacation per year. 5 Paid Sick Days: Take advantage of 5 paid sick days annually. 11 Paid National Holidays: Celebrate and relax with 11 paid holidays throughout the year. 22 Paid School Closed Days: Embrace flexibility with paid days off when schools are closed. Employees are required to complete remote educational learning on scheduled days off to enhance skills and knowledge. We support your professional development by providing accessible resources and flexible learning opportunities. Flexible PTO Package: Total PTO: A comprehensive package covering vacation, sick days, national holidays, and school closure days. Annual Cash Bonuses: Receive annual cash bonuses based on company and individual performance. Special Birthday Bonuses: Celebrate your special day with a special bonus from us. Performance Reviews: Benefit from annual performance reviews to ensure growth and recognition. Opportunities for Advancement: Explore opportunities for career advancement within our dynamic team. At Vision 2 Vision Organizing LLC, we prioritize your well-being and strive to maintain a healthy work-life balance. Our comprehensive benefits package is designed to support your success both professionally and personally. We recognize and appreciate your contributions, and we are dedicated to offering fair compensation that reflects your skills and dedication. LOCATION: In-person, on-site work across multiple locations: Manhattan, The Bronx, Staten Island, Brooklyn, and Queens.

Estamos buscando 4 personas para el área de servicio al cliente y ventas en nuestras oficinas de Manhattan New York Ofrecemos: -Buen ambiente laboral -Pagos cash -Capacitación -Horarios flexibles Requisitos: •Hablar español fluido • Identificación con foto • Vivir en New York

Full job description Job Overview We are seeking a professional and friendly office receptionist for our preschool center who will perform clerical functions and assist with responsibilities needed to efficiently manage the school office. This position requires a high degree of responsibility, discretion, independent judgement and confidentiality. This is a full-time job and requires the ability to multi-task and keep on top of details. Candidate must have strong organizational, time management, and interpersonal skills. Qualifications: High school diploma or its equivalent required. Receptionist/Administrative background (preferred) Demonstrate proficiency in the use of Microsoft Office (especially word & excel) and must be computer literate Proficient English Skills- written and verbal. Must be able to use proper phone etiquette. Fast Learner Remaining calm: As a person charged with handling those who come in and out of the office, it’s likely that you will be thrown into the occasional stressful situation: multiple visitors at one time, several lines ringing simultaneously. Remaining calm throughout any situation is key to providing top-notch assistance. Performance Responsibilities: The office receptionist shall: Answer telephone, respond to e-mails-Use template; be personable. Professionally greet and communicate with staff, students, parents and school visitors. Perform all clerical, administrative tasks such as filing, photocopying, scanning, printing, etc. Create and distribute notices/reminders to staff, students and parents. Provide administrative assistance when requested by upper management. Schedule and perform tours with great enthusiasm. Make copies of the packages for tours. Record all messages from parents/guardians in the Parent Message Book. Make sure children’s medical are always up to date, use spreadsheet. Accept payments, must log them, make copies of checks, give receipts. Maintain a safe, clean and organized work area. Place food orders weekly for the children and prepare menu using template Pursue the vision and execute the mission of Two by Two Childcare. Display the highest ethical and professional behavior in working with students, parents, school personnel and outside agencies associated with the school. Job Type: Full-time Pay: $18.42 - $19.23 per hour Expected hours: 40 per week Schedule: 8 hour shift Monday to Friday Experience: Customer service: 2 years (Preferred) Ability to Commute: Brooklyn, NY 11211 (Required) Work Location: In person

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support.

Part-Time, Full-Time, Remote Job Details We are seeking a dedicated and customer-oriented individual for the Customer Service Representative role in the real estate sector. This entry-level position is perfect for those who want to start their career in real estate. The role offers a dynamic environment to engage with clients and support their real estate needs, contributing significantly to their satisfaction and our company’s success. Key Responsibilities: - Manage and respond to client inquiries regarding real estate listings, appointments, and services. - Assist on various real estate processes and transactions. - Collaborate with real estate agents and other team members to ensure seamless service delivery. - Maintain detailed records of client interactions and transactions. - Address and resolve client concerns promptly, ensuring high levels of satisfaction. - Assist in coordinating property showings, open houses, and client meetings. - Contribute to the development of customer service protocols and strategies. - Uphold the company’s reputation by providing professional and high-quality service. Qualifications: - Strong interest in the real estate sector and customer service excellence. - Exceptional communication and interpersonal skills. - Ability to multitask and prioritize in a fast-paced environment. - Team player with a positive attitude and strong problem-solving abilities. - Proficiency in basic computer applications Basic computer literacy, including Microsoft Office and effective typing skills, is essential for this position.

Commute less. Live and work local. Our participating partners have positions in Flushing/Queens & other locations throughout New York City. MetroPlusHealth is hosting the 3rd local job fair at our Flushing Community Office on Tuesday, June 11,2024 from 10:00AM to 4:00PM. We will be taking walk-ins the day of and the walk-ins can scan the QR Code when they attend. Onsite job interview is available by participating vendors. We have about 6+ community/business partners (Charles B. Wang Health Center, Tribeca Pediatrics, Royal Care, GNC, T-Mobile, Keen Care Management, including MetroPlusHealth) at this event offering at least 30 available positions. Additional positions may open as it gets closer to the job fair date. The participating organizations are recruiting for full-time or part-time positions. Here are the specific positions: Home Health Aide, Medical Assistant, Sales Representative I, Medicare Sales Representative I, MLTC Sales Representative, Call Center Representative I, Patient Services Representative, Care Management Specialist (Mental Health, Internal Medicine), Facilitated Enroller, IPA/Navigator, Outreach Coordinator (Bilingual in English-Chinese/Korean/Spanish/Bengali speaking); Custodian, Healthcare Coordinator (Spanish, Chinese), Healthcare Customer Service Representative, and Facilities Associate. Copy the link below, remove the spaces, and paste it into your browser to register for the job fair now: https : / / r b . g y / r d u 7 7 8

A Customer Service Representative is responsible for handling customer inquiries, resolving complaints, and providing product or service information. They must maintain a positive and helpful attitude while ensuring customer satisfaction and retention. Excellent communication skills and problem-solving abilities are essential for success in this role.

Customer Assistance Representatives provide frontline support by promptly responding to inquiries via phone, email, and live chat. They offer product information, troubleshoot issues, and ensure customer satisfaction. Strong communication and problem-solving skills are essential. Previous customer service experience and familiarity with CRM systems are advantageous.