14 East 39th Street, Midtown East, Manhattan, 10018, New York
Commercial Building cleaning service • 11-50 Employees
Hiring on JOB TODAY since December, 2023
We at Prominent Cleaning Top Services provide excellent services across the board. Our Goal is to make sure our clients are satisfied by having our employees always do xtra for our clients. And we make sure our employees are taking cared of
We are looking for professionals to help provide top tier customer service, and assistance as lobby attendants to greetguests, and staff throughout our properties. If you are friendly, enjoy helping people, have great communication skills, and are looking for a long term position, then this may be a fit for you! How you will make an impact: -Greeting residents, guests and staff -responding to requests -maintaining visitor database -providing front desk services for guests, and staff What you’ll need: -fluent in written and spoken English -a friendly and warm attitude -a sense of professionalism (dress, conduct, and presence) -excellent organization, communication, and multitasking skills -ability to work in a team and individually -basic computer and typing skills Why work with us: -No prior front desk agent experience necessary -Full-time -Overnight Shift Available -Steady work with set shifts and competitive pay -A high-end, professional work environment Schedule Full time and Part time Evening Shifts and Overnight Shifts Available Apply
We are looking for a dedicated and empathetic Customer Service Representative to join our team. In this role, you will be responsible for providing excellent customer support through various channels, such as phone, email, and chat. You will act as the first point of contact for customers, addressing inquiries, resolving issues, and ensuring customer satisfaction. The ideal candidate is a strong communicator, problem-solver, and thrives in a fast-paced environment. Key Responsibilities • Respond promptly to customer inquiries via phone, email, and chat. • Identify and assess customer needs to ensure they receive accurate solutions and information. • Handle and resolve customer complaints in a professional and timely manner. • Provide detailed information on products, services, and policies. • Process customer orders, forms, applications, and requests. • Keep records of customer interactions, transactions, and feedback. • Follow up with customers to ensure that they are satisfied with the resolution of their issues. • Collaborate with internal teams to improve customer service processes. • Maintain a positive, empathetic, and professional attitude toward customers at all times. Qualifications • High school diploma or equivalent (required); Associate’s or Bachelor’s degree (preferred). • Proven experience in a customer service or call center role. • Excellent verbal and written communication skills. • Strong problem-solving abilities with a customer-first attitude. • Proficiency with customer service software, CRM tools, and Microsoft Office Suite. • Ability to handle stressful situations with patience and professionalism. • Strong multitasking, time management, and organizational skills. • Flexibility to work in shifts (if required). Key Competencies • Empathy and emotional intelligence. • Active listening and interpersonal communication. • Conflict resolution and adaptability. • Attention to detail and accuracy. • Team player with a collaborative mindset
We are seeking a motivated Sales Representative to join our team. As a Sales Representative, you will be responsible for promoting and selling our products to customers. This is a customer-facing role that requires excellent communication and interpersonal skills. If you are passionate about sales and enjoy building relationships with customers, we would love to hear from you. Duties: Engage with customers in a friendly and professional manner Provide product information and demonstrate features to customers Assist customers in selecting the right products for their needs Operate cash register and handle cash transactions accurately Maintain a clean and organized sales area Collaborate with team members to achieve sales targets Follow up with customers to ensure satisfaction and address any concerns Requirements: Bachelor's Degree in related field Preferably have sales representative experience Knowledgeable or willing to learn to use Quickbooks and 2020 Design Software Basic knowledge of Microsoft Office Strong organizational skills to manage customer interactions and sales records Excellent phone etiquette and communication skills Familiarity with handling cash transactions Ability to perform basic math calculations for pricing and discounts Exceptional customer service skills to provide a positive buying experience Ability to work well under pressure and manage time effectively Bilingual: English-Chinese Bilingual Additional Description/Benefits: Base salary plus commission Paid holidays (Limited) Work hours: Monday - Saturday 8:30 AM - 6:00 PM Job Type: Full-time Pay: $16.00 - $19.00 per hour Expected hours: 45 – 54 per week Benefits: Paid training Schedule: 8 hour shift License/Certification: Driver's License (Preferred) Ability to Commute: Maspeth, NY 11378 (Preferred) Ability to Relocate: Maspeth, NY 11378: Relocate before starting work (Required) Work Location: In person
We are looking to hire an upbeat front desk agent to assist with checking guests in and out of our establishment. The front desk agent will assist guests with inquiries, problems, and complaints. The front desk agent will be responsible for receiving guests’ payments and for balancing the cash at end of the shift. You will be familiar with the hotel layout, be up to date with different tariffs and special offers, understand the in-house restaurant's operation to facilitate guests' dining reservations and to make recommendations, and be proficient with operating the switchboard. You will ensure keys are handed back on guests' departure. To ensure success you will be professional and pleasant in challenging situations and take responsibility for the satisfaction of guests from arrival to departure. Preferred candidates will be positive, proactive, and be skilled at multitasking in a fast-paced environment. Front Desk Agent Responsibilities: Greeting and thanking guests in a sincere, friendly manner. Checking guests in on arrival and out on departure. Posting charges to appropriate guest accounts. Anticipating and addressing guests' needs, and resolving their problems and complaints. Assisting guests with disabilities. Operating switchboard and assisting with inquiries. Assisting the reservations manager with taking reservations. Collaborating and communicating with other internal departments to ensure guest satisfaction. Complying with company procedures and safety policies. Performing duties on a daily checklist. Front Desk Agent Requirements: High school diploma or suitable equivalent. 1+ years of front desk agent experience preferred. Well-groomed, professional appearance. Outstanding written and verbal communication skills. Team player. Physically agile, and able to stand for extended periods. Available to work shifts, over weekends, and on public holidays.