Operations and Billing Coordinator
1 day ago
$55000–$60000 yearly
Full-time
Manhattan, New York
Nader Kash and JN Premier are seeking a highly organized and proactive Operations & Billing Coordinator to support daily office operations and billing administration for a fine jewelry company. This role serves as a central resource for office operations, facilities coordination, invoicing support, and front desk administration. Key Responsibilities Billing & Certificate Management • Manage all GIA and diamond laboratory report records and documentation, • Coordinate with Inventory and Shipping teams to ensure GIA reports and certificates are included with jewelry shipments whenever possible, • Prepare, mail, and track customer invoices, certificates, and supporting documentation, • Upload, organize, and maintain all Diamond Track and Non-Diamond Track invoices for processing, ensuring all supporting information and notes are included, • Maintain accurate digital filing systems for invoices, certificates, and operational records, • Manage and organize office-related Google Drive files and shared folders Office Operations • Handle all new employee office access, including: Issuing employee ID cards and setting up Openpath access, • Monitor and maintain office security supplies, access cards, and visitor credentials, • Manage all office technology, equipment, and vendor service requests, • Coordinate maintenance, repairs, and troubleshooting for office equipment and facilities, • Coordinate building maintenance requests and vendor visits, • Order, receive, organize, and distribute office, kitchen, and operational supplies, • Maintain inventory of office supplies and proactively replenish stock, • Manage daily office opening duties, including preparing and maintaining shared equipment such as the dishwasher, coffee machine, printer, jewelry steamer, and ultrasonic cleaner, • Pack and prepare shipments and enter shipping information into Diamond Track as requested, • Support special projects and operational initiatives as assigned Office Organization & Facility Maintenance • Maintain a clean, organized, and professional office environment at all times, • Conduct routine walkthroughs of office, kitchen, conference room, reception, and shared workspaces to ensure cleanliness and organization standards are met, • Manage relationships with office vendors, service providers, and building management, • Monitor office appearance and address organizational issues proactively, • Assist departments in maintaining orderly workspaces and shared resources, • Ensure conference rooms and common areas are presentation-ready for client and vendor visits Front Desk & Reception • Serve as the first point of contact for visitors, clients, vendors, and building personnel, • Answer, screen, and direct incoming phone calls, • Greet guests and manage visitor access procedures, • Receive and distribute incoming mail and deliveries, • Support scheduling and meeting preparation when required Requirements • 2+ years of administrative, office management, operations, or executive support experience preferred, • Exceptional organizational and multitasking abilities, • Strong attention to detail and follow-through, • Resourceful problem solver who can anticipate needs and take initiative without constant direction, • Professional verbal and written communication skills, • Excellent customer service and phone etiquette, • Comfortable managing multiple projects and deadlines simultaneously, • Proficiency with Google Workspace, Microsoft Office, and web-based business applications, • Experience with shipping platforms, inventory systems, or CRM software is a plus, • Ability to lift and move office supply deliveries and packages when necessary, • Positive, solutions-oriented attitude with a willingness to help wherever needed M-F 9:30am-6pm Salary: $60k 10 days PTO + Select holidays observed 401(k) benefit available after 6 months This role does not offer a healthcare benefit. However healthcare stipend can be negotiated.
