9 Bond Street, Downtown Brooklyn, Brooklyn, 11201, New York
Non-profit Organization • 51-250 Employees
Hiring on JOB TODAY since May, 2025
Baltic Street Wellness Solutions is a mission-driven organization dedicated to supporting individuals navigating mental health recovery through person-centered, culturally responsive, and community-based services.
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MTech is looking for an IT Technician to provide support for our technology. You would be responsible for answering customer phone calls and emails to ensure their equipment is running as intended. Responsibilities include (but are not strictly limited to): - Answering support phone calls and emails to assist with customer concerns - Setting up, testing, and troubleshooting equipment in-house - Assisting with account maintenance tasks on various backends - Understanding current and future products and their features Role Requirements: - Phone etiquette and strong speaking skills - Understanding of intermediate technical knowledge (how to set up a router, troubleshooting on Windows, iOS and Android OS) - Willingness to visit customer locations and install equipment, with attention to detail lining up with company standards Preference given to applicants with language proficiency in Arabic and/or Spanish.
Looking for someone Part or Full time with expert knowledge with PCs…MAC knowledge is a plus. Must be comfortable with: Windows troubleshoot and installation Hardware installation & upgrades Great Networking skills Router programming Port Forwarding Basic IP knowledge Network troubleshooting Network infrastructure (cable runs, crimps/jacks) Looking for an assistant who does not need to be micromanaged and is willing to learn. Pay will be determined on level of knowledge. Leave -info when in your message