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Field Tech Officer (FTO) • Job Title: Field Tech Officer (Level 1 / 2 depending on experience), • Reports To: Technical Operations Lead / Service Manager, • Location: On-site at client premises (and remote when needed) Technical Responsibilities • Install, configure, and maintain desktops, laptops, printers, routers, and network devices., • Perform on-site troubleshooting of hardware, software, and network issues., • Install and configure operating systems (Windows/macOS) and common business software., • Manage device replacements, backups, antivirus, and patching., • Document every site visit, ticket resolution, and issue escalation., • Set up and support VoIP phones, surveillance systems, and other peripherals., • Provide basic support for cloud systems (Office 365, Google Workspace)., • Report recurring issues to leadership for root-cause analysis., • Handle emergency calls during business hours (or rotational after-hours if needed). Client-Facing / People Skills • Communicate clearly with non-technical clients — especially under pressure., • Listen actively and extract exact pain points., • Represent your company with professional appearance and punctuality., • Document notes for hand-off to other techs and for record-keeping., • Educate clients gently when necessary, without sounding arrogant or rushed., • Stay calm and composed even when dealing with frustrated clients., • Maintain confidentiality and respect client data. Requirements • 1+ years in IT support or technical field work (desktop/network support), • Working knowledge of basic networking (IP, DNS, DHCP), Windows, and cloud tools, • Willingness to travel between client sites, • Ability to lift and move equipment (~30lbs), • Comfortable using ticketing systems, documentation tools, remote access tools, • Certifications (preferred): CompTIA A+, Network+, Microsoft 365 Fundamentals Soft Skills • Problem-solver mindset — doesn’t freeze under pressure., • Doesn’t guess — knows when to escalate or double-check., • Treats clients like partners, not a burden., • Self-motivated — doesn’t need micromanagement, • Detailed — writes accurate ticket notes and documentation, • Time aware — knows how to triage onsite tasks under a schedule, • Curious — learns new tools, doesn’t stay stagnant
Maxus Group is a leader in delivering premier talent and technology solutions, providing world-class support anytime, anywhere. Our integrated service lines allow us to understand our clients' unique needs better, enhancing overall satisfaction across various disciplines. Summary We are seeking an IT Technician to join our dynamic team at Maxus Group. In this role, you will be responsible for providing top-notch technical support and ensuring the efficient operation of computer systems. Your contributions will be vital in maintaining our commitment to exceptional service delivery. Responsibilities Handle incoming issues and requests to the Service Desk (help desk) via ticketing system (JIRA), email, phone, and in-person. Handle incoming support calls by asking proper questions to the end user, gathering enough detail to understand the priority of the issue and the impact to their organization. Provide end users with timely updates regarding their issues and requests. Provide end user support for Microsoft applications such as PowerPoint Provide users with support for Panopto, which is a video recording and sharing platform. Support end users with ZOOM meetings and recordings Upload ZOOM recordings into Panopto Conduct regular system checks and updates to maintain optimal performance of IT infrastructure and equipment. Requirements Experience as an IT Technician or similar role in a technical support capacity Intermediate knowledge of computer hardware, software, and operating systems (Mac OS, Windows) Familiarity with help desk software and ticketing systems like Jira a plus (will Train) Excellent problem-solving skills with a customer-oriented approach An understanding of Panopto a plus but will train Basic understanding of operating and troubleshooting Crestron touch panels and controllers Familiar with ZOOM, creating and recording Meetings Ability to work effectively and efficiently in a team environment. Excellent communication skills (verbal and written) Must have excellent people skills Possess intermediate task management skills If you are passionate about technology and eager to make a difference in a supportive environment, we invite you to apply today to join the Maxus Group team! Job Type: Contract Pay: $20.00 - $25.00 per hour Expected hours: 40 per week Benefits: 401(k) Dental insurance Flexible spending account Health insurance Life insurance Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday Work Location: In person
We’re seeking a Hospitality Service Technician to join our Operations team. The Hospitality Service Technician will report directly to the Service Manager/Supervisor. What You’ll Do: The Hospitality Service Technician will provide genuine anticipatory service to clients and participants in all aspects of hospitality and conference services. In this position, you will interact with our clients and ensure they have a great experience at Convene. You will work in partnership with the Culinary, Production, Technology teams to ensure we are exceeding the expectations of our clients. At all times, the Service Technician is expected to be attentive to our clients’ needs and make them feel welcomed, important, and relaxed. We need someone with excellent communication and interpersonal skills, as well as someone highly motivated and ready to work with others. Our employees carry our Core Values every day: Genuine, Relentless, Integrity, and Teamwork. • Greet all clients with enthusiasm and friendliness, • Maintain a warm and friendly demeanor at all times, • Provide world-class service, in accordance with our Brand Standards, • Set up, replenish, maintain, and breakdown Food and Beverage stations, • Accommodate special client needs and last minute requests, • Develop relationships with clients, • Accurately answer client questions about culinary and our spaces in a friendly manner, • Read, understand, and execute Program Execution Orders, • Follow checklists and Standard Operating Procedures, • Set up and breakdown conference rooms and refreshing rooms as needed, • Perform facility maintenance, • Maintain safe, clean, organized, and well-stocked work areas, • Responsible for constant sanitation, organization, and proper food handling, • Have full knowledge of menus, recipes, and other pertinent information, • Perform opening, mid-shift, and closing duties in accordance with company standards, • Perform cleaning duties including: wiping down tables and chairs, cleaning glasses, washing dishes, polishing glass and silverware, making rollups, • Maintain a professional appearance at all times, • Maintain professional working relationships with team, • Follows all Company drink recipes and procedures, • Proficiently prepares blended and cold drinks provided by the cafe, • Full knowledge of coffee and tea menu, • Perform additional duties as assigned What We Look For: • Minimum 2 years server experience, • 1 year of coffee experience a plus, • Basic knowledge of food and beverage, • Proven excellent communication and interpersonal skills, • Proven good organizational skills, • Must be highly motivated and ready to lead other team members, • Proficient in multitasking, • Food Hygiene or Food Handling Certificate preferred, • TIPS Certification preferred, • Flexible and long hours are sometimes required., • Ability to move, carry, push, pull and place objects up to 25 pounds without assistance, • Ability to reach overhead and below the knees, • Ability to stand, sit, and walk for an extended period of time Compensation: The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions. Full Time Hourly Rate: $21 This role is also eligible for Convene's annual incentive performance bonus plan. This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Who We Are: Convene is a global hospitality company that manages a growing portfolio of lifestyle brands focused on revolutionizing the way people meet, work, and gather. It creates hospitality-driven experiences and uniquely designed destinations across its various brands with the singular mission of fostering human-to-human connection.The Convene portfolio comprises Convene, etc.venues by Convene, and Convene Signature, offering clients multiple products including event venues, meeting rooms, flexible office spaces, and building amenity centers. With hospitality at its core, each brand and product offers on-site culinary, in-room A/V, production services, and dedicated hospitality staffing resources.As the largest single provider of dedicated meeting and event venues in the U.S. and UK, and with a growing footprint of flexible office space, the Convene portfolio has a network of nearly 40 locations across nine global cities. We’re Here For You: At Convene, you’ll receive: Health and Wellness • Excellent health coverage for you and your family starting day one, • 24/7 virtual care through Centivo Care, • Employee Assistance Program: emotional well-being and support for everyday life, • Fertility & family planning through Kindbody Time Off and Work-Life Balance • Generous paid time off plus time off for your birthday, • A Holiday closure each year to allow all employees to unplug and recharge, • Paid time off for new parents: maternity, paternity, adoption Financial Support and Benefits • 401K plan with company matching, • Financial support for education: for attending conferences, taking courses, or gaining certifications Professional Development and Recognition • Continuous professional and personal development support, • Employee recognition and reward programs to mark achievements and milestones Community and Impact • Opportunities to volunteer, donate, and participate in community give-back initiatives, • The opportunity to have a significant impact on your team and the business in the work that you do
Position Overview : We are seeking a skilled and dedicated Field Service Technician to join our team, specializing in infrastructure cabling, access control systems, and security camera installations. The ideal candidate will have hands-on experience in installing, maintaining, and troubleshooting low-voltage cabling, access control devices, and surveillance systems. This position requires a strong technical aptitude, excellent problem-solving skills, and the ability to work independently or as part of a team in diverse environments. Key Responsibilities : Infrastructure Cabling : Install, terminate, and test structured cabling systems, including fiber optics, CAT5e, CAT6, and coaxial cables. Perform cable routing, labeling, and dressing to ensure a professional and organized setup. Troubleshoot and repair cabling issues as needed. Access Control Systems : Install and configure access control hardware, such as door controllers, card readers, keypads, and electronic locks. Program and test access control software to meet client specifications. Diagnose and resolve issues with access control systems, including connectivity and hardware malfunctions. Security Cameras : Install and position surveillance cameras (IP and analog) to ensure optimal coverage and functionality. Configure camera systems, including DVR / NVR setup, network connectivity, and remote access. Conduct routine maintenance and repair of cameras and related equipment. Project Execution : Read and interpret blueprints, schematics, and technical documentation to ensure accurate installations. Collaborate with project managers and clients to meet deadlines and project specifications. Maintain accurate records of work performed, including service tickets, materials used, and time spent. Customer Service : Provide exceptional customer support by addressing questions and concerns professionally and promptly. Train clients on system operation and basic troubleshooting. Ensure client satisfaction through quality workmanship and effective communication. Qualifications : Proven experience in infrastructure cabling, access control, and security camera systems. Strong knowledge of low-voltage wiring standards, tools, and testing equipment. Familiarity with access control platforms (e.g., HID, Honeywell, Lenel) and security camera brands (e.g., Axis, Hikvision, Avigilon). Ability to work at heights, in confined spaces, and in varying environmental conditions. Proficiency in using diagnostic tools, including cable testers and multimeters. Valid driver's license with a clean driving record. Strong organizational and time-management skills. Excellent communication and customer service abilities. Preferred Qualifications : Certifications such as BICSI, CompTIA Network+, or related credentials. Experience with PoE systems, network switches, and IT network configurations. Basic understanding of electrical systems and building codes. Work Environment & Physical Demands : Ability to lift and carry up to 50 lbs. Comfortable working on ladders, scaffolding, and in tight spaces. Travel to client sites is required Why Join Us? Competitive salary and benefits package. Opportunities for professional development and training. Supportive team environment and growth potential within the company. If you are a motivated, detail-oriented individual with a passion for technology and a commitment to delivering exceptional service, we encourage you to apply for this exciting opportunity. Job Type : Full-time Pay : $18.00 - $35.00 per hour Expected hours : 40 per week Benefits : Health insurance Paid time off Schedule : 8 hour shift Home daily Monday to Friday Work Location : On the road
We are seeking a motivated and detail-oriented Entry-Level IT Technician to join our in-house technology team. This role is ideal for someone early in their IT career who is eager to gain hands-on experience in a legal environment while supporting staff and attorneys across multiple office locations. The position follows a hybrid schedule, requiring 3 days per week on-site, rotating among our offices in NY and NJ.
Position: Cable Technician (Full-Time) Location: NYC Compensation: Pay is job-based – the more you do, the more you earn! Description: We’re looking for motivated individuals to join our growing team as Cable Technicians. This is a hands-on role that involves installing internet services, running cables (including from utility poles), activating equipment, and providing friendly, professional service to customers. Key Responsibilities: Install internet services in residential and commercial properties Run and distribute cables (indoors and outdoors) Connect, activate, and test equipment Explain setup and services to customers clearly Maintain a clean, professional work ethic Work safely with ladders, poles, and various tools What You Need: No experience needed – we provide full training A valid driver’s license with a clean driving record Good communication and work ethic Willingness to learn and grow What We Provide: Training Company vehicle Tools and equipment Uniform Supportive team environment Why Work With Us? We’re building a strong team and a solid career path. There’s room to grow, steady work, and a chance to learn valuable skills. If you’re looking for something better, with real opportunity – this is it.
We are seeking a motivated and detail-oriented Entry-Level IT Technician to join our in-house technology team. This role is ideal for someone early in their IT career who is eager to gain hands-on experience in a legal environment while supporting staff and attorneys across multiple office locations. The position follows a hybrid schedule, requiring 3 days per week on-site, rotating among our offices in NY and NJ.
We are a Family-Owned & Operated NYC heating & plumbing full-service company that is seeking motivated technicians for immediate hire. We perform work on all types of plumbing systems (water, sewer, heating and gas) in the five boroughs of NY. Responsibilities: The selected candidate will be responsible for: • Installation, troubleshoot and repair of plumbing systems, • Installation of boilers and water heaters, • Installation, troubleshoot and repair of gas line systems, • Installation, maintenance and repair of sewer systems, • Prepare written work cost estimates for client Qualifications: The selected candidate must have the following: • Own hand tools, • Ability to read blueprints and schematics, • Strong troubleshooting and critical thinking skills, • GOQ Qualifications or be willing to get it, • Excellent written and verbal communication skills, • Clean driving record & NYS Driver’s License, • Positive attitude, • Willing to work flexible hours and on call, • Must provide reference Additional Requirements: Background check Benefits: We offer heath care coverage, uniforms, paid vacation, paid sick, paid holidays, etc.