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MTech is looking for an IT Technician to provide support for our technology. You would be responsible for answering customer phone calls and emails to ensure their equipment is running as intended. Responsibilities include (but are not strictly limited to):
Role Requirements:
Preference given to applicants with language proficiency in Arabic and/or Spanish.
- Answering support phone calls and emails to assist with customer concerns
- Setting up, testing, and troubleshooting equipment in-house
- Assisting with account maintenance tasks on various backends
- Understanding current and future products and their features
Role Requirements:
- Phone etiquette and strong speaking skills
- Understanding of intermediate technical knowledge (how to set up a router, troubleshooting on Windows, iOS and Android OS)
- Willingness to visit customer locations and install equipment, with attention to detail lining up with company standards
Preference given to applicants with language proficiency in Arabic and/or Spanish.
- Experiencia
- Se requiere
- Idiomas
- Español – Avanzado
Inglés – Avanzado
Árabe – Avanzado
- Jornada
- Completa
- Horario
- Monday - Friday; 10am-6pm
- Salario
- 17 $ – 20 $ por hora
- Extras
- Extra for on-site installations
182 Bay Ridge Avenue, Bay Ridge, Brooklyn, 11220, New York
Técnico/a Informático/aNew York
Fintech • 1-10 empleados
En JOB TODAY desde octubre, 2024
Mtech Distributors delivers white-glove ATM and merchant services, offering POS systems, payment gateways, and backend support to help sales agents and businesses grow with personalized service and nationwide reach.
SAMIR KADIActivo hace 14 horas
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