
Job Title: Field Technical Support
Location: Watertown, NY 13601 (Onsite)
Mode : Contract
This is a field support role, candidate needs to visit multiple sites.
Candidate needs to have his own vehicle.
You will be required to provide Deskside / OSS / FSO technical support to Desktop PCs, Laptops, Tablets, Smart Phones, Desk telephony, AV equipment, Comms room devices/activities, desk cabling, Software installation and troubleshooting and any other related technology.
Providing a high level of customer satisfaction and extremely strong communicator in both verbal and written communicate in the local language.
Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems.
Work self-sufficiently to perform fault diagnostics, delivery user requirements, while maintaining standards and SLAs.
Supervisory Skills Required
620 8th Avenue, Manhattan, 10018, New York

Information Technology • 51-250 empleados
En JOB TODAY desde octubre, 2025
RAAS Infotek is a full spectrum global Information Technology services company, providing end-to-end business solutions to our global clientele - collaborating with them to design, develop and implement solutions
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