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  • Guest Experience Specialist
    Guest Experience Specialist
    2 days ago
    $70000–$75000 yearly
    Full-time
    Manhattan, New York

    At NAYA, we're on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. At NAYA, our mission is to share the Middle Eastern flavors that nourish and inspire us We are looking for an experienced, passionate person to grow with us as we live our mission. If you're ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: • Paid Vacation time, • Pet Insurance - because At NAYA, you'll find more than a job --- you'll find a community that values you, supports your goals, and celebrates your success. The Guest Experience Specialist is responsible for managing and elevating NAYA's guest communication across all feedback channels---including email, surveys, social media, and third-party platforms. This role ensures that every guest interaction is handled with care, consistency, and a solutions-oriented mindset, turning feedback into meaningful action. You will serve as the voice of the guest within the organization---responding to inquiries, recovering guest experiences, documenting insights, and escalating issues when needed. You'll be the person who sees feedback as more than a response task, but as a system for continuous improvement---someone who is empathetic, detail-oriented, and driven to create exceptional guest experiences at scale. How You'll Impact What You'll Do Guest Communication \& Recovery • Address a wide range of topics including general inquiries, food and service feedback, and technical issues., • Recover guest experiences through thoughtful, timely, and solution-oriented responses., • Support and potentially expand into active engagement on social media comments. Feedback Management \& Documentation • Accurately document, categorize, and track all guest inquiries and feedback., • Maintain detailed records to ensure visibility into trends, recurring issues, and resolution outcomes., • Utilize reputation management and CRM tools to manage interactions efficiently and consistently. Escalation \& Issue Resolution • Identify and escalate inquiries to appropriate internal stakeholders, including Operations, Marketing, and Technology teams., • Clearly document technical issues and partner with teams to ensure timely resolution., • Monitor recurring issues and help prevent future occurrences through proactive follow-up. Insights \& Continuous Improvement • Analyze guest feedback to identify patterns, risks, and opportunities for improvement., • Provide recommendations to enhance guest experience across in-store and digital channels., • Conduct proactive guest outreach when needed to support operational initiatives or marketing campaigns. Operational Awareness • Maintain a strong, up-to-date understanding of NAYA's menu, restaurant operations, procedures, and technology platforms., • Stay current on updates and changes to ensure accurate and informed guest communication. What you Bring • High School Diploma or equivalent required., • 1+ years of experience in a customer-facing role, ideally within hospitality or a multi-unit environment., • Exceptional customer service skills, with strong active listening and written/verbal communication abilities., • Experience using tools such as Google Workspace, reputation management platforms (Tattle, SOCI, Olo Engage, Yext), and CRM systems (Salesforce, Kustomer, Gladly, etc.)., • Ability to document and communicate technical issues clearly for escalation and resolution., • Strong organizational skills with a high level of attention to detail. A mindset that is: • Guest-first, prioritizing quality of interaction over speed---ensuring every guest feels heard and supported, not rushed., • Skilled at navigating complex feedback, able to break down multi-layered concerns and respond thoughtfully., • Intuitive in recognizing when a guest is seeking resolution versus simply wanting to be heard---and able to adapt accordingly., • Curious and growth-oriented, with a desire to continuously improve how the role functions, not just execute it., • Highly organized, empathetic, and solutions-driven.

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  • Retail Marketing Intern
    Retail Marketing Intern
    2 days ago
    $20 hourly
    Full-time
    Brooklyn, New York

    We started Van Leeuwen Ice Cream in a yellow truck on the streets of NYC in 2008 with a mission to make good ice cream that makes you feel good. Nowadays, people can spend so much time on what's "healthy" they don't stop to consider what's healthy. As far as we're concerned, happiness is healthiness. We strive to ensure every scoop, store and employee feels and creates one community to contribute to the overall brand. Van Leeuwen Ice Cream is hiring a Summer Intern to join our Marketing team based out of our Brooklyn office. This is a great opportunity for an individual to work closely with the team at Van Leeuwen Ice Cream as the company continues its growth. The Retail Marketing Intern will support retail marketing initiatives across all of our scoop shop locations. This role will work closely with our Retail teams to execute campaigns, support new shop openings and enhance the in-store guest experience. This is an ideal opportunity for someone interested in brand marketing, experiential retail and is a fan of Ice Cream. This role will be based out of our Williamsburg, Brooklyn Office 3 days a week. JOB RESPONSIBILITIES • Support execution of retail marketing campaigns and seasonal promotions / launches, • Assist with planning and coordination of new shop openings (NSOs), events, and local community activations, • Conduct market research to identify local partnership opportunities and community engagement ideas, • Help maintain marketing materials and ensure brand consistency across shop locations, • Assist with coordinating influencer visits and content capture in retail stores, • Manage contacts and assist with communications to retail complex marketing teams, • Track and report on marketing initiatives and campaign performance, • Provide general administrative support to the marketing team as needed JOB REQUIREMENTS • Currently pursuing or recently completed a degree in Marketing, Communications, Business, or a related field, • Knowledgeable in Microsoft Office Suite and Google Business Suite Applications, • Strong organizational skills and attention to detail, • Excellent written and verbal communication skills, • Passion for food, hospitality, and brand storytelling, • Ability to manage multiple projects in a fast-paced environment, • Comfortable working both independently and collaboratively, • Monday - Friday. Available to work in-office 3 days a week, plus additional days as needed, • Potential for nights and weekend events and occasional travel Van Leeuwen Ice Cream is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. Van Leeuwen Ice Cream complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity. The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held. Hourly Range $20---$20 USD Here at Van Leeuwen, Good Ice Cream Is For Everyone! As an equal opportunity employer, we strive to foster a welcoming, diverse environment for every employee and customer. We pride ourselves on the creativity that goes into our ice cream and is built in our stores (by YOU) that help us meet our missions and values.

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  • Personal Assistant
    Personal Assistant
    3 days ago
    Full-time
    Manhattan, New York

    We are seeking a highly organized and proactive Personal Assistant to provide comprehensive support and work in the office of our MedSpa. We need help with personal matters and office matters. We need someone flexible and organized. The ideal candidate will possess strong administrative skills and a keen ability to manage multiple tasks efficiently. This role requires a detail-oriented individual who can handle various responsibilities, including event planning, project coordination, and office management, while maintaining a high level of professionalism. Duties Manage executive calendars, including scheduling appointments and meetings using Microsoft Outlook Calendar and Google Workspace. Provide executive administrative support by preparing reports, presentations, and correspondence. Coordinate events, meetings, and travel arrangements as needed. Maintain organized filing systems and ensure accurate data entry for various projects. Handle phone calls with professionalism and courtesy, utilizing multi-line phone systems. Assist with bookkeeping tasks using QuickBooks and manage office expenses. Conduct proofreading and transcription of documents to ensure accuracy. Provide customer service support by addressing inquiries and resolving issues promptly. Perform clerical duties such as typing, filing, and maintaining office supplies inventory. Skills Proven experience in administrative roles with a focus on personal assistant responsibilities. Strong organizational skills with the ability to prioritize tasks effectively. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace applications. Familiarity with QuickBooks for bookkeeping purposes is preferred. Excellent typing skills with attention to detail for accurate data entry and transcription tasks. Strong phone etiquette and customer service skills to interact positively with clients and stakeholders. Ability to coordinate projects efficiently while managing multiple deadlines. Experience in event planning is a plus, demonstrating the ability to organize successful gatherings or meetings. If you are a motivated individual with a passion for providing exceptional support in a dynamic environment, we encourage you to apply for this exciting opportunity as a Personal Assistant. Job Type: Part-time Pay: $18.00 - $20.00 per hour Benefits: Flexible schedule Work Location: In person

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  • Data Entry Specialist
    Data Entry Specialist
    9 days ago
    $75000–$82000 yearly
    Full-time
    Manhattan, New York

    We’re seeking a Data Entry Specialist who is detail-oriented, motivated, and ready to support our day-to-day digital operations. In this role, you’ll update, maintain, and verify information across multiple platforms—playing a key part in ensuring accuracy and consistency throughout our workflows. This position is ideal for those who enjoy structure, precision, and independent work. No prior experience is required—we provide full training! Key Responsibilities • Accurately enter and manage information across online platforms and internal databases., • Review, verify, and correct data for accuracy, clarity, and completeness., • Generate simple summaries or reports to support team operations., • Maintain organized, confidential records with professionalism and discretion., • Communicate and collaborate with remote team members via chat, email, and project tools., • Assist with light administrative tasks to keep daily operations running smoothly. What We’re Looking For • A sharp eye for detail and strong commitment to accuracy., • Basic computer proficiency (Microsoft Office, Google Workspace, or similar tools)., • Reliable internet connection and your own laptop or computer., • Clear written communication and the ability to follow instructions., • Organized, dependable, and comfortable working independently., • No experience required—training is fully provided! Why Work With Ramp • 100% Remote Work – Choose your ideal workspace: home, coworking space—you decide., • Flexible Scheduling – Full-time or part-time options to fit your lifestyle., • Flexible Payroll Cycles – Choose payment frequency that works for you, plus performance bonuses., • Career Growth – Clear advancement paths into administrative, analyst, or operations roles., • Paid Training – We invest in your development from day one., • Supportive Team Culture – We celebrate effort, accuracy, and continuous improvement. How to Apply If you're motivated, detail-oriented, and excited about a flexible remote career, we’d love to meet you. Click “Apply Now” to submit your application! Bring your energy, precision, and willingness to learn—we’ll guide you step by step and help you grow with Ramp. We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status.

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  • Administrative Assistant
    Administrative Assistant
    10 days ago
    $19–$22 hourly
    Part-time
    Park Slope, Brooklyn

    IMANI HOUSE (IHI) seeks an Administrative Assistant for our HQ Office (and possibly after school program) located in Park Slope, Brooklyn, New York. A strong candidate has experience, learns quickly, is friendly and of course, hard-working. This person understands the challenges of working in a busy, productive, and friendly program, supporting the afterschool in an administrative capacity. There is opportunity for advancement, learning new skills, and working with a great team. NOTE: This is a part-time position; 15-20 hours a week. Salary Is Based On Experience. If you are organized, have advanced computer skills, keen analytical skills, administrative skills, and a strong ability to multi-task and learn quickly, APPLY. There Are Great Opportunities for Advancement ................. APPLICANTS MUST SUBMIT A RESUME AND COVER LETTER................. POSITION DESCRIPTION - The Office Administrative Assistant will: Work in an assistant capacity (a variety of tasks that require skills listed above) Input data into the DYCD system (previous knowledge is a PLUS) Do general administrative duties to support the office and/or after-school day-to-day Oversee time card entries, payroll and other DATA ENTRY Inventory oversight Work alongside a busy Executive Director, Program Director, maintain calendars, appointments and parent outreach, work with current Administrative Staff Support student enrollment and data entry Other.... QUALIFICATIONS: Capable with over 2-years administrative experience, Associate's required Energetic, and seeking advancement Proficiency in Microsoft Office Suite, Google Suite, and/or other relevant software programs Must be Professional, Friendly, Energetic, Creative, Caring, and Patient Knowledge of clerical tasks such as data entry, filing, and record keeping Strong customer service skills and phone etiquette Very good computer application, writing, and social media skills Detail-oriented with good organizational skills, must be willing to learn Very good communication (written and verbal) skills required Organized and familiar with office procedures and requirements Reliable, punctual, honest, analytical and cooperative Able to multitask, working independently and in a team Concerned about improving the lives of marginalized youth, women and families .....................Don't forget to submit a cover letter and resume. Please no faxes, calls or drop-ins..................... Job Type: Part-time Pay: $19.00 - $22.00 per hour Benefits: Employee assistance program Application Question(s): 1. Have you included a cover letter and resume? *BOTH are required, 2. Have you ever worked in a DYCD/City program?, 3. Are you interested in elevation within the company? Associate (Required) Experience: Administrative: 2 years (Required) Microsoft Office: 2 years (Required) Microsoft Excel: 1 year (Required) Data Entry: 1 year (Required) Work Location: In person

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  • Executive Assistant
    Executive Assistant
    24 days ago
    $95000–$100000 yearly
    Full-time
    Manhattan, New York

    About the Vilcek Foundation What We Do The Vilcek Foundation raises awareness of immigrant contributions in the United States and fosters appreciation of the arts and sciences. Who We Are The Vilcek Foundation was established in 2000 to amplify the diverse ways immigrants and cultural leaders enrich artistic and scientific communities in the United States. Since its formation, the foundation has awarded over $17 million in prizes and grants to foreign-born individuals and like-minded organizations committed to progressing our society. Responsibilities The Executive Assistant will provide high-level administrative support to the Vilcek Foundation President. Administrative Support for the President • Provide high-level administrative support to Vilcek Foundation President by managing complex schedules, meetings, files, and records., • Proactively manage and maintain contacts, take and respond to phone messages, and read and respond to email as needed., • Maintain confidential and mission-critical records and files, including founding documents, accounting, and fiscal records., • Schedule and confirm high-priority meetings, appointments, and travel for senior management., • Prepare executive-level presentations and printed materials, and conduct research to prepare for meetings with Vilcek Foundation affiliates., • Plan and manage regularly scheduled staff meeting agendas., • Coordinate travel, including schedules, itineraries, and accommodations for Vilcek Foundation executive staff., • Assist with drafting formal correspondence and copyediting as needed., • Assist with board meetings, including presentations, agendas, fiscal reporting, and meeting minutes. General Administrative, Programmatic, and Facility Support: • Provide administrative support for all Foundation initiatives, including art collections, prizes, exhibitions, grants, and events., • Maintain a neat and orderly third-floor supply room and fourth-floor supply closet weekly. Inform the Registrar and Manager of Collections, Exhibitions, and Facilities when a reorder of office supplies, stamps/postage, and other office materials is needed., • Assist with writing, research, correspondence, purchasing, facilities management, and facilities upkeep as required., • Assist with facility vendor oversight as directed by the Registrar and Manager of Collections, Exhibitions, and Facilities., • Manage and maintain database and contact systems, with responsibility for high-level individual and organizational records, and preparation of strategic mailing, invitation, and guest lists., • Maintain expense and budget reports., • Coordinate and help oversee distribution of executive campaign materials, including press releases, letters, catalogues, cards, and other campaigns., • Provide support for Foundation events as needed. Other General Requirements: • All staff members are expected to provide general support to the President as needed., • All staff members are expected to help greet visitors as needed., • All staff members are expected to ensure that all correspondence sent from the Foundation is handled in a professional and accurate manner., • All staff members are expected to perform additional duties as assigned., • Maintaining a convivial atmosphere and cooperative spirit at the workplace is highly desirable., • All staff members are expected to maintain up-to-date contact and organizational records in Salesforce. Physical Requirements This position is primarily a sedentary role. However, the person in this position may need to occasionally move about inside the office to liaise with staff, access files, and restock office equipment as needed. The Vilcek Foundation is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its programs, and operations. As part of this commitment, the foundation will ensure that persons with disabilities are provided reasonable accommodations. Skills and Requirements • Bachelor’s degree (completed or in progress) in a related field, or four years of relevant experience., • Authorization to work in the United States., • Availability to work on-site, Monday–Friday, 8:00 a.m. – 4:00 p.m., • A minimum of five years of experience supporting an Executive Director, CEO, President, or other senior executive, with 6-7 Years preferred., • Excellent oral and written communication skills., • Outstanding organizational skills and attention to detail., • Strong project management experience., • Ability to work effectively with a variety of personalities and situations, including managing challenging or sensitive interactions with professionalism and tact., • Superior interpersonal skills, a courteous and professional manner, and comfort interfacing with the public., • Demonstrated self-motivation, comfort with ambiguity, and competence to work with limited direction., • Flexibility and willingness to work beyond working hours for events, or otherwise required., • Detailed knowledge of computers and facilities with applications such as Mac computers, iPhones and iPads, Google Calendar, Google Workspace (Docs, Sheets, Slides), Dropbox, Microsoft 365 (Outlook, Word, Excel), Salesforce, Internet navigation/search functions, and calendar and database programs is essential., • Enthusiasm for the Vilcek Foundation’s mission., • Willingness to adapt to evolving responsibilities. The Vilcek Foundation reserves the right to change job descriptions. While this job description is intended to include essential duties, it is conceivable that job duties may change before the job description is officially revised. Our Benefits • Employer-paid health insurance, • Dental & Vision Reimbursement Plan, • Flexible Spending Account, • Tuition & Student Loan Reimbursement, • 401k and Employer Match, • Generous Vacation, • Free lunch on Friday, • Life Insurance, • Paid Holidays, • Professional Development

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  • Investor Relations Associate - Part-time
    Investor Relations Associate - Part-time
    2 months ago
    $22–$30 hourly
    Part-time
    Manhattan, New York

    Part-Time • ~20 Hours/Week • [Location - In-person/ Remote] About the Role We are looking for an organized and reliable part-time Investor Relations Coordinator to support our investor community. This is a great fit for someone who enjoys relationship management, stays on top of details, and communicates with professionalism. Prior experience in a business, administrative, or communications role is welcome — no finance background required. Responsibilities • Maintain and update investor contacts and interaction history in Folk CRM, • Draft and send investor updates, follow-ups, and outreach communications, • Schedule investor meetings and prepare agendas and briefing materials, • Track follow-up actions from calls and ensure timely completion, • Organize and maintain the investor document folder (decks, reports, legal docs), • Distribute materials to investors as needed and keep the data room current, • Research prospective investors and track outreach pipeline activity What We're Looking For • Strong written communication skills and a professional, polished tone, • Highly organized with strong attention to detail, • Comfortable working independently and managing multiple priorities, • Discretion when handling confidential information, • Proficiency with common productivity tools (Google Workspace or Microsoft Office), • Experience with CRM tools (Folk or similar) is a plus, but we'll train the right person, • Current students in NYC area colleges are welcome to apply How to Apply Send your resume and a brief note about yourself. We'd love to hear about your background and why this role is a good fit.

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  • Board Certified Behavior Analyst (BCBA)/ ABA/ Special Education Teacher
    Board Certified Behavior Analyst (BCBA)/ ABA/ Special Education Teacher
    2 months ago
    $80–$110 hourly
    Part-time
    Charleston, Staten Island

    Perspective ABA is a behavioral health organization and educational consulting company, providing Applied Behavior Analysis (ABA) and educational consulting services for children with an ASD, ADHD, related disabilities, birth to age 21 in the Staten Island area. Our highly qualified BCBA/LBAs/SWD Teachers (Board Certified Behavior Analysts/ Licensed Behavior Analysts/Students with Disabilities-“All Grades” License Teachers with documented ABA training) possess years of documented experience and training and utilize their extensive skills to improve educational, social, behavioral and adaptive skills with individually tailored programs. We offer expert treatment, training and teaching, innovative techniques, and compassionate and creative therapy. We are currently seeking Board Certified Behavior Analysts (BCBA) and New York Licensed Behavior Analysts (NY LBA) and New York SWD Teachers to provide weekly teaching/therapeutic hours to clients diagnosed with Autism Spectrum Disorder and/or other behavior, social and communication challenges. Providers must not be employees of the NYCDOE, must have daytime, ­­OR after school OR weekend availability and must be appropriately licensed. Training in specialized reading instruction and common core in addition to ABA experience is needed. In addition to clinical skills, the provider must be fluent with Google products, meet, drive, etc. and possess superior writing skills. Daytime (school day), Afternoon hours (after 3) and Weekend hours are currently needed. Per diem positions available, excellent compensation and supportive work environment. ­­­­­­­ We are located and serve Staten Island New York. Please send your resume/CV to the contacts on our website.

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