Operations Manager - East Coast Office - New York

Harlem Shake is looking for an experienced, dependable, and hands-on Assistant Manager to support daily restaurant operations at our Harlem location. The Assistant Manager works closely with the Store Manager to lead the team, maintain strong operational standards, and provide an excellent guest experience. This is an active floor-management position that requires someone who can coach employees, solve problems, maintain accountability, and step into any area of the restaurant when needed. Responsibilities: • Lead FOH and BOH employees during assigned shifts, • Support the Store Manager with daily restaurant operations, • Assign employee stations, breaks, side work, and cleaning responsibilities, • Conduct preshift meetings and communicate daily priorities, • Make sure employees complete all assigned opening, closing, and operational checklists, • Coach employees and provide clear, respectful feedback, • Address attendance, performance, uniform, and policy concerns, • Document employee coaching and corrective-action issues when required, • Support employee training, cross-training, and development, • Maintain a positive, professional, and accountable workplace, • Provide excellent customer service and resolve guest concerns, • Monitor speed of service, order accuracy, food quality, and presentation, • Make sure FOH employees provide a warm welcome and goodbye to every guest, • Support the kitchen during high-volume periods when needed, • Monitor restaurant cleanliness throughout the shift, • Complete opening and closing procedures, • Handle cash, deposits, drawer counts, refunds, voids, discounts, and manager comps accurately, • Review register activity and investigate cash discrepancies, • Make sure waste, refunds, voids, and complimentary items are recorded correctly, • Monitor labor and make appropriate staffing adjustments based on business volume, • Assist with employee schedules and shift coverage, • Monitor inventory levels and communicate shortages, • Assist with receiving, organizing, and rotating deliveries, • Follow FIFO and proper food-storage procedures, • Enforce food-safety, allergen, sanitation, and NYC Department of Health requirements, • Complete required temperature, cleaning, safety, and operational logs, • Make sure equipment issues, incidents, injuries, and guest complaints are properly documented and reported, • Follow and enforce all Harlem Shake policies, recipes, service standards, and operational procedures, • Perform other management and restaurant duties as needed Qualifications: • Previous restaurant supervisory or assistant-management experience is required, • Fast-casual, quick-service, or full-service restaurant experience is preferred, • Valid NYC Food Protection Certificate is required, • Strong leadership, communication, organization, and problem-solving skills, • Comfortable coaching employees and holding the team accountable, • Able to remain calm and make decisions in a fast-paced environment, • Experience with POS systems, cash handling, deposits, scheduling, inventory, and labor management, • Strong understanding of food safety and sanitation requirements, • Dependable, punctual, detail-oriented, and professional, • Able to work independently while following direction from the Store Manager and senior leadership, • Must be available to work evenings, weekends, and holidays as required Physical Requirements: • Able to stand and move throughout the entire shift, • Able to work in dining-room and kitchen environments, • Able to bend, reach, lift, carry, and perform repetitive tasks, • Able to safely lift and carry up to 50 pounds, • Able to work around grills, fryers, heat, steam, and other restaurant equipment Job Type: Full-time Pay: $20–$24 per hour Schedule: Eight-hour shifts with evening, weekend, and holiday availability as needed Location: Harlem Shake, 100 W. 124th Street, New York, NY 10027 Benefits may include a flexible schedule, paid vacation, and 401(k) eligibility.

JOB DESCRIPTION | RESTAURANT MANAGER FOH Are you ready to lead where every shift feels like a celebration? At Rosa Mexicano, we blend the vibrant spirit of Mexico with elevated dining and unforgettable hospitality. We're looking for a passionate, driven Operations Manager who believes great restaurants are built on people, pride, and performance. This is more than a management job — it's your chance take ownership of your business, lead a team with heart, and deliver Warm Latin Hospitality while maximizing results. Bring your leadership, hospitality instinct, and entrepreneurial mindset — we'll provide the platform and tools. WHY YOU'LL LOVE WORKING WITH US • A culture rooted in Passion, Respect, Integrity, Determination, Excellence, • Real ownership mentality — lead your restaurant like it's your own, • Strong bonus potential tied to sales, guest experience, and profitability, • Dining discounts for you (and your favorite people!), • Health & commuter benefits, • Career growth across our Rosa Mexicano family WHAT YOU'LL DO Lead With Hospitality • Create regular guests — you are the tone-setter for Warm Latin Hospitality, • Coach your team to anticipate guest needs and create unforgettable moments, • Handle guest feedback with care, urgency, and grace, • Ensure our brand story — from Chef Josefina Howard's legacy to our tableside guacamole — is alive in every shift Own Your Business • Drive sales through smart floor leadership, upselling culture, and local store marketing, • Manage labor, scheduling, and productivity to hit financial targets, • Monitor PMIX, check averages, and guest counts to grow revenue, • Control costs while protecting quality Build & Develop Your Team • Recruit, hire, and train FOH team members with RM standards, • Lead inspiring pre-shifts and ongoing training, • Coach Salesmanship daily, • Foster a culture of accountability, teamwork, and celebration, • Recognize great performance — because appreciation drives retention Execute With Excellence • Maintain service steps, sanitation standards, and DOH compliance, • Ensure clean, organized dining rooms and bars — never walk past a napkin, • Communicate constantly with BOH and bar teams, • Protect brand standards for food, beverage, and presentation, • Lead responsible alcohol service Skills & Qualifications • 2+ years restaurant management experience preferred, • Strong knowledge of restaurant financials (labor %, COGS, PMIX, P&L basics), • Excellent communication and leadership skills, • Comfortable in a fast-paced, high-energy environment, • Experience with POS & scheduling systems (Toast, Harri/7Shifts, Restaurant365 a plus), • Flexible schedule — evenings, weekends, holidays, • Ability to stand/walk for extended periods, • Ability to lift up to 40 lbs, • Comfortable working in both dining room and bar environments Benefits • Competitive salary + performance bonus, • Health, dental, vision options, • Paid time off, • Dining discounts, • Career growth opportunities across Rosa Mexicano

Pay: $60,000.00 - $75,000.00 per year Job description: Do you love Mexican food? Well, we do too! We founded Tacoria as a way of bringing the authentic tastes, vibrant colors, rich culture, and warm hospitality of Mexico to our local community. Our food is made fresh daily, and our ingredients come straight from local farms. (For more on our story, visit our website: www.tacoria.com.) Due to our current growth and expansion, we currently have several Kitchen Manager positions available. If you have experience managing and motivating a team of line cooks, enjoy working in a fast-paced and fun environment, and want to join a rapidly growing company with massive potential, then we want to hear from you. What will you be doing? • Managing a team of up to kitchen staff, including line chefs, • Ensuring the quality and consistency of our food, • Scheduling, supervising, and providing culinary training to the team, • Rolling out menu and recipe changes and ensuring staff is trained and well versed with our menu, • Maintaining equipment, • Ensuring compliance with health and safety regulations and participating in audits and inspections, • Monitoring food costs What skills do you bring to the table? • Previous experience working in a fast-paced environment, • One (1) year of previous restaurant experience (preferred), • Demonstrated ability to lead and supervise a team (1 year preferred), • Excellent communication skills, • Bilingual in Spanish is a PLUS What else do you need? • US work authorization (required), • High school or equivalent (GED), • Culinary education or mentorship (preferred), • Serve Safe certification (preferred), • Flexibility and an open schedule to allows you to cover shifts as needed, • Reliable transportation to get you to work, • Ability to work an 8 hour shift, which may include weekends What do we offer? • Salary of $55,000 - $65,000 per year (depending on your experience), • Benefits & Perks including:, • Flexible schedule, • Health insurance, • Paid time off, • Paid training, • Free shift meals and discounts on your day off! This Job Is Ideal for Someone Who Is: • Dependable -- more reliable than spontaneous, • People-oriented -- enjoys interacting with people and working on group projects, • Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction, • Detail-oriented -- would rather focus on the details of work than the bigger picture, • Achievement-oriented -- enjoys taking on challenges, even if they might fail, • Autonomous/Independent -- enjoys working with little direction, • High stress tolerance -- thrives in a high-pressure environment If you’d like to be part of a friendly and challenging (yet fun) environment, with potential for growth, then come join us as a Kitchen Manager. Help us share our culinary expertise with our customers while providing them with a taste of Mexican culture. Become part of our story! While COVID-19 restrictions have been lifted in NJ, we are dedicated to ensuring the safety and well-being of both our employees and our customers. We have sanitizing, disinfecting, and cleaning procedures in place and we require our employees to: • Continue to wear personal protective equipment (provided), • Allow for temperature screenings Visit us at our Company's website: tacoria.com Job Type: Full-time Benefits: • Employee discount, • Health insurance, • Paid time off, • Paid training Work Location: In person

Job description: Do you love Mexican food? Well, we do too! We founded Tacoria as a way of bringing the authentic tastes, vibrant colors, rich culture, and warm hospitality of Mexico to our local community. Our food is made fresh daily, and our ingredients come straight from local farms. (For more on our story, visit our website: www.tacoria.com.) Due to our current growth and expansion, we currently have several Kitchen Manager positions available. If you have experience managing and motivating a team of line cooks, enjoy working in a fast-paced and fun environment, and want to join a rapidly growing company with massive potential, then we want to hear from you. What will you be doing? • Managing a team of up to kitchen staff, including line chefs, • Ensuring the quality and consistency of our food, • Scheduling, supervising, and providing culinary training to the team, • Rolling out menu and recipe changes and ensuring staff is trained and well versed with our menu, • Maintaining equipment, • Ensuring compliance with health and safety regulations and participating in audits and inspections, • Monitoring food costs What skills do you bring to the table? • Previous experience working in a fast-paced environment, • One (1) year of previous restaurant experience (preferred), • Demonstrated ability to lead and supervise a team (1 year preferred), • Excellent communication skills, • Bilingual in Spanish is a PLUS What else do you need? • US work authorization (required), • High school or equivalent (GED), • Culinary education or mentorship (preferred), • Serve Safe certification (preferred), • Flexibility and an open schedule to allows you to cover shifts as needed, • Reliable transportation to get you to work, • Ability to work an 8 hour shift, which may include weekends What do we offer? • Salary of $55,000 - $65,000 per year (depending on your experience), • Benefits & Perks including:, • Flexible schedule, • Health insurance, • Paid time off, • Paid training, • Free shift meals and discounts on your day off! This Job Is Ideal for Someone Who Is: • Dependable -- more reliable than spontaneous, • People-oriented -- enjoys interacting with people and working on group projects, • Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction, • Detail-oriented -- would rather focus on the details of work than the bigger picture, • Achievement-oriented -- enjoys taking on challenges, even if they might fail, • Autonomous/Independent -- enjoys working with little direction, • High stress tolerance -- thrives in a high-pressure environment If you’d like to be part of a friendly and challenging (yet fun) environment, with potential for growth, then come join us as a Kitchen Manager. Help us share our culinary expertise with our customers while providing them with a taste of Mexican culture. Become part of our story! While COVID-19 restrictions have been lifted in NJ, we are dedicated to ensuring the safety and well-being of both our employees and our customers. We have sanitizing, disinfecting, and cleaning procedures in place and we require our employees to: • Continue to wear personal protective equipment (provided), • Allow for temperature screenings Visit us at our Company's website: tacoria.com Job Type: Full-time Benefits: • Employee discount, • Health insurance, • Paid time off, • Paid training Work Location: In person

We started Van Leeuwen Ice Cream in a yellow truck on the streets of NYC in 2008 with a mission to make good ice cream that makes you feel good. Nowadays, people can spend so much time on what's "healthy" they don't stop to consider what's healthy. As far as we're concerned, happiness is healthiness. We strive to ensure every scoop, store and employee feels and creates one community to contribute to the overall brand. Van Leeuwen Ice Cream is hiring a full-time Construction Project Manager to join our Store Development team! This is a great opportunity for an experienced individual to continue growing Van Leeuwen scoop shops across 12 national markets. The ideal candidate is someone who is experienced in multi unit retail expansion, takes ownership of projects and is solution oriented (and loves ice cream!). Our Construction Project Manager will report directly to the Vice President of Store Development. While we are based out of Brooklyn, NY, this role has the opportunity to be hybrid or remote. This role will travel at least 50% of the time. Job Responsibilities • Manage multiple scoop shop construction projects simultaneously across all markets, • Establish and strengthen relationships with internal cross functional departments as well as external consultants & vendors: Landlords, Expeditors, AOR's, Engineers, General Contractors, Equipment vendors, Signage fabricators, and other speciality vendors, • Proactively evaluate and improve construction strategies to support the development and build out of our brand's footprint, • Manage project schedules from lease signing thru close out, flagging any potential challenges or delays, • Review, evaluate, and uphold Landlord/Tenant work letters, Tenant Criteria, Construction Rules and Regulations and general lease exhibits, • Prepare project cost estimates and identity cost savings opportunities for budget approval and actively track actual project expenditures, • Lead contractor bidding, leveling, contract negotiation, bid award, percent completion, change order negotiation, payment applications, • Review architectural and engineering drawings and specifications and flag cost savings opportunities as well as ensure design compliance with lease obligations, permit requirements, and Van Leeuwen design standards, • Ensure all construction projects obtain necessary permits and variances in compliance with all state and local building/ zoning laws and codes, • Clearly communicate on a regular and timely basis, ensuring that all project participants are informed of project status, problems, and required actions, • Evaluate job site construction progress and quality of work completed, • Resolve construction conflicts in the field and maintain construction quality and progress, • Coordinate inspections and sign offs with GC and local municipalities to ensure a successful turnover, • Perform store turnover walk throughs with GC and Operations team, follow up on punch list completion, • Gather close out documents, manuals, warranties and lien wavers ensuring all Landlord and TI requirements are met and collected in a timely manner Job Requirements • At least 7 to 10 years of experience in a similar role supporting development and/or commercial construction projects approximately 500-2,500 sf, • At least 3 to 5 years in restaurant/ fast casual/ counter service construction, • Proven success in delivering projects on time and on budget, • Ability to interpret construction drawings and engineering specifications, • Strong understanding of construction methods, materials, and building systems, • Working knowledge of HVAC, electrical distribution, plumbing infrastructure, and fire protection systems, • Familiarity with local building codes include ADA requirements, • Very strong organizational and communication skills, • Capable of aligning priorities and managing multiple projects simultaneously, • Strong working knowledge of ProCore, Blue Beam Revu, Company Cam or similar applications, • Experience with G Suite (Google Drive, Gchat, Sheets Docs, etc.) is a plus, • Passion for brand standards, retail expansion & ice cream, • Available to travel up to 50% of the time Compensation + Benefits $120,000 to $135,000 annual compensation depending on experience, paid weekly Eligible for annual 10% bonus • Employee Scoop Card (Enjoy Ice Cream from any of our scoop shops nationwide), • Medical, Dental + Vision Insurance with 70% Employer Contribution, • 401k with up to 4% Employer Match, • Cell Phone Reimbursement Plan, • Wellness Reimbursement Plan, • Flexible Time Off - No accrual required, • Paid Sick Time, • Paid one month sabbatical (eligible after 4 years of continued employment), • Yearly Performance Reviews Van Leeuwen Ice Cream is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. Van Leeuwen Ice Cream complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity. The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held. Salary Range $120,000---$135,000 USD Here at Van Leeuwen, Good Ice Cream Is For Everyone! As an equal opportunity employer, we strive to foster a welcoming, diverse environment for every employee and customer. We pride ourselves on the creativity that goes into our ice cream and is built in our stores (by YOU) that help us meet our missions and values.

Park Manager — Aero Adventure Park Location: 11-49 44th Road, Long Island City, NY Position: Full-time, on-site Salary: $70,000–$90,000 annually, depending on experience Start Date: Flexible; candidates available to start soon are encouraged to apply. Help Build Something Exciting Aero Adventure Park is preparing to open an indoor adventure and family entertainment destination in Long Island City. We are looking for a hands-on Park Manager to help build our team and deliver a safe, welcoming, and exciting experience for our guests. You will work directly with ownership, which will be actively involved in daily operations. As an early member of a smaller company, you will have the opportunity to contribute ideas, shape operating procedures, and take on increasing leadership responsibilities as the business grows. Your Role You will lead daily park operations, including hiring, scheduling, staff training, safety, guest service, and birthday party execution. Before opening, you will help recruit and train the team and prepare the park for guests. Responsibilities • Recruit, interview, and hire employees in partnership with ownership., • Create staff schedules that meet operational needs, approved labor budgets, and attraction supervision requirements., • Train and coach employees and shift leads on safety, guest service, and daily responsibilities., • Assign staff positions, coordinate breaks, and maintain appropriate coverage throughout each shift., • Oversee admissions, attractions, party hosts, and other guest-facing operations., • Lead opening and closing procedures and maintain a clean, organized, guest-ready facility., • Ensure safety checks and inspections are completed and documented., • Enforce park rules, respond to incidents, and communicate concerns promptly to ownership., • Identify maintenance issues and remove unsafe equipment or attractions from service., • Coordinate birthday parties and group events, including staffing, room preparation, supplies, timing, and cleanup., • Resolve guest concerns professionally and handle refunds within approved policies., • Support ticket and membership sales through staff coaching., • Monitor labor usage and daily operating results and recommend improvements., • Work alongside frontline employees during busy periods. Qualifications • At least 3 years of management or supervisory experience in family entertainment, recreation, hospitality, restaurants, retail, or a similar customer-facing business., • Experience hiring, scheduling, training, and leading employees., • Strong communication, organization, and problem-solving skills., • A hands-on leadership style and a consistent commitment to safety., • Familiarity with point-of-sale systems, scheduling software, and basic reporting., • Availability to work evenings, weekends, holidays, and peak business periods., • Trampoline park, adventure park, or family entertainment center experience preferred., • Hold a New York City Department of Health and Mental Hygiene Food Protection Certificate and provide proof of certification, • New-location opening experience and CPR/First Aid certification are a plus. The role involves frequent movement throughout a busy indoor park and regular interaction with guests and employees, with reasonable accommodations as applicable. Compensation and Benefits • $70,000–$90,000 annual base salary, based on relevant experience and qualifications., • Medical insurance with an anticipated employer contribution of 50% toward employee-only premiums, subject to final plan terms and eligibility., • 10 paid vacation days annually., • Paid sick leave., • Direct access to ownership and the opportunity to help shape the business., • Opportunities for advancement into general management or broader leadership roles as the company grows, based on performance and business needs. Grow With Aero We are looking for someone who wants to build a career with us. Joining Aero at this early stage means your ideas, initiative, and leadership can have a direct impact on the park’s success. As the business develops, we want strong team members to grow with it.

Position Summary As a Restaurant Manager, you are the operational leader of your location—responsible for team performance, throughput, food quality, guest experience, labor, and overall presentation. You ensure efficient, consistent operations that align with brand standards, while fostering a strong team culture and developing future leaders. ROLE DURING SERVICE • Lead pre-shift meetings and ensure the team is prepped, aligned, and motivated, • Actively manage the flow of service and guest experience, • Make real-time decisions to optimize throughput (flex staff as needed), • Monitor line pacing, timing expectations, order times, and adjust staffing as needed, • Ensure food is consistently prepared and presented to brand standards, • Enforce cleanliness, organization, and DOH compliance during all service hours, • Jump in where needed (bagging, build line, finish line, etc), and model always hustle standard ADMINISTRATIVE & OPERATIONAL RESPONSIBILITIES • Schedule team members based on forecasted sales while maintaining labor targets, • Conduct regular inventory counts and manage ordering to avoid waste and stockouts, • Review and analyze key metrics (labor %, COGS, throughput, order times, and guest feedback), • Uphold brand protocols and systems, ensuring alignment with other locations, • Interview, hire, onboard, and train new team members, • Deliver coaching and progressive discipline where needed Required & Preferred Qualifications • 1+ years of restaurant management experience (quick-service, fast-casual, or full-service), • Strong understanding of restaurant operations, including staffing, inventory, and customer service, • Leadership skills with the ability to motivate and manage a team, • Excellent problem-solving and decision-making abilities in a fast-paced environment, • Experience using restaurant technology systems (POS, scheduling software, inventory tracking), • Ability to work a flexible schedule, including weekends, nights, and holidays, • Must have NYC Food Protection Certificate and NYC Food Handlers Certificate (Required), • Strong English communication skills (verbal & written) Benefits • Competitive salary with weekly pay, • Health & dental insurance, • Paid time off, • Career growth opportunities – be part of a fast-growing, chef-led restaurant brand, • Employee referral bonuses

Floor Managers are responsible for leading all FOH members in running a warm, welcoming, efficient and profitable operation, managing day-to-day operations and longer-term projects, maintaining high standards and conditions, and fostering a positive environment for guests and staff. Reports to: Food and Beverage Operations Manager RESPONSIBILITIES Store Goals ▪ Ensure excellent overall store performance ▪ Manage profit & loss, by following cash control/security procedures, maintaining inventory, managing labor, scheduling, reviewing financial reports, and taking appropriate actions ▪ Maintain an “A” health inspection rating at all times ▪ Keeping Fair workweek premiums to a minimum ▪ Maintain satisfactory Secret Shopper and Steritech averages Customer Service ▪ Maintain excellent customer service ▪ Take customer orders, maintain fast, accurate service, and positive guest relations ▪ Answer customers’ questions and provide information of store’s policies and relevant procedures about the preparation or cooking process ▪ Resolve guest complaints or concerns Leadership ▪ Effectively train, supervise, and mentors all bar staff members ▪ Hold employees accountable to Company standards using corrective action process ▪ Conduct performance appraisals ▪ Celebrate employee successes ▪ Lead by example, showing rather than telling ▪ Delegate fairly and appropriately ▪ Encourage employees to develop their skills and/or grow with the Company Teamwork & Communication ▪ Work as a team member to support other employees in their duties ▪ Follow the lead and direction of your GM/DM ▪ Communicate challenges and successes ▪ Be respectful of all guests, employees, vendors, and supervisors Accountability ▪ Take ownership over tasks that are assigned to you ▪ Hold self to the highest standard of performance ▪ Be knowledgeable of and hold yourself to all Company standards ▪ Be knowledgeable and hold yourself to the FGNY House Rules and the Employee Handbook Station Mastery ▪ Prepare and serve alcoholic and non-alcoholic beverages in accordance with standard recipes ▪ Follow responsible alcohol service guidelines ▪ Check identification of all customers who appear under 30 to verify they are of legal drinking age prior to serving them ▪ Maintain expert knowledge of all bar offerings ▪ Take orders from guests and input into POS, ensuring 100% accuracy ▪ Handle guests’ special dietary needs, allergies, or special requests with utmost sensitivity following Company service standards Other Responsibilities ▪ Attend mandatory meetings including staff meetings, leadership meetings, etc. ▪ Perform opening and closing duties to Company standards ▪ Perform other duties as assigned by your supervisor ESSENTIAL FUNCTIONS • Reasonable accommodation will be considered and implemented in accordance with ADA requirements., • 18 + years of age, • 2+ years of bartending experience, • Ability to walk, stand, bend, kneel, reach, and lift 50+ pounds for the duration of your shift (up to 10 hours with scheduled breaks), • Function in a fast-paced and noisy environment, • Tolerance to temperature fluctuations, • Work with hazardous substances such as hot oil, • Read, write, speak, and understand basic English, • Communicate clearly, • Lead a team effectively, • Use a basic computer system (ex. cash register), • Finger dexterity, • Close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus., • Available to work nights, weekends and holidays, and variable schedule, per the needs of the business, • Maintain general knowledge of FGNY: locations, transportation, management team, etc., • Adhere to Company’s policies and procedures, as well as City, State, and Federal laws and mandates EQUAL OPPORTUNITY: At Five Guys, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees and our guests. Five Guys is proud to be an equal opportunity workplace. Notice of Employee Rights, Protections, and Obligations Under Labor Law Section 740