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Retail Sales (Bilingual Mandarin/English) - Funzy Play Tangram Family Club - New York

Sales & Marketing

2 hours ago26 views

ABOUT FUNZY PLAY


Funzy Play is an award-winning indoor playground and family club dedicated to creating joyful, safe, and inspiring spaces for children and families. As we continue to grow, we’re looking for motivated, energetic team members to join our sales team — helping families discover, experience, and celebrate the Funzy magic.


Position Overview


The Sales plays a key role in driving Funzy’s success by converting walk-in guests into loyal members, managing party inquiries, and delivering exceptional customer service. You’ll be the first touchpoint for new families and the trusted advisor for our returning guests.


This role combines sales, customer relations, and event coordination — ideal for someone who is personable, organized, and loves working in a lively, family-oriented environment.


Key Responsibilities:


Key Responsibilities

  1. Sales & Conversion

Introduce Funzy memberships, passes, and classes to walk-in customers.
Handle party inquiries, provide package details, and close bookings.
Maintain accurate sales records and update customer information in the system.
Meet and exceed individual and team sales targets (KPI-based).

  1. Customer Service

Greet guests warmly and ensure an exceptional customer experience.
Address questions about memberships, parties, and promotions clearly and professionally.
Handle customer feedback and concerns with empathy and professionalism.

  1. Marketing & Promotion

Support social media content creation and in-store marketing activities.
Assist with event planning and holiday campaigns to drive sales.
Collaborate with the marketing team to track campaign results and conversion rates.

  1. Teamwork & Reporting

Work closely with party planners and front-desk staff to ensure smooth operations.
Prepare weekly and monthly sales reports.
Attend sales and strategy meetings to review performance and upcoming goals.
Qualifications


Friendly, outgoing, and confident communicator.
Minimum 3 years of sales work experience.
Excellent organizational and multitasking skills.
Comfortable working with point-of-sale and CRM systems.
Availability to work weekends and holidays. (Monday off)
Experience of working with kids/early education preferred
Compensation:


Base Pay: Starting from $20–$25/hour
Commission: Performance-based, tied to monthly revenue and conversion rate.
Paid vacation and sick days (after probation)
Complimentary Funzy membership for family
Employee discounts on parties and events
Growth and promotion opportunities
Career Growth at Funzy


Funzy is expanding! High-performing sales staff can grow into:


Sales Manager (multi-location sales leadership)
Party Planner
Operations / Marketing Coordinator
Corporate Sales or Franchise Development Team
Job Types: Full-time, Part-time


Pay: $50,000.00 - $80,000.00 per year


Benefits:


Paid time off
Experience:


Sales: 3 years (Required)
Language:


Mandarin (Required)
Work Location: In person

  • Experience
    Required
  • Employment
    Full-time

pin icon133-33 39th Avenue, Flushing, Queens, 11354, New York

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Sales & MarketingNew York

Hiring on JOB TODAY since May, 2026

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