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Sales Associate - Baked by Melissa - New York

Retail

10 hours ago197 views

Opportunities available in NYC and Paramus, NJ


What You’ll Do 

Deliver a Premium Guest Experience

  • Provide elevated, hospitality-driven service that reflects Baked by Melissa’s SWEET standard (Smile, Welcome, Engage, Educate, Thank).
  • Greet every guest with warmth, sincerity, and polished professionalism.
  • Create personalized, engaging conversations to understand guests’ needs and make thoughtful product recommendations.
  • Demonstrate deep knowledge of our handcrafted products, ingredients, seasonal offerings, and ongoing promotions.

Drive Sales Through Expertise & Engagement

  • Convert browsing guests into enthusiastic buyers through confident storytelling, sampling, and consultative selling.
  • Consistently meet and exceed individual and store sales goals.

Maintain a high level of product knowledge and brand awareness to support suggestive selling opportunities.

Operate With Excellence

  • Ensure accuracy and care when processing all transactions using the POS system.
  • Execute daily operational responsibilities including store opening/closing procedures, inventory counts, and restocking.
  • Maintain a pristine, organized, and visually elevated store environment, ensuring our premium brand standards are always upheld.

Be a Trusted Brand Ambassador

  • Respond to guest questions with poise, knowledge, and a solution-oriented approach.
  • Uphold safety, cleanliness, and operational standards at all times.
  • Escalate potential security or operational concerns to management promptly.
  • Contribute to a positive, team-oriented culture built on enthusiasm, accountability, and pride in the brand.

Qualifications 

  • High school diploma or GED required
  • 18 years of age or older
  • Previous retail, hospitality, or customer service experience preferred - luxury or specialty retail experience is a plus
  • Exceptional communication skills and a naturally warm, welcoming personality
  • Ability to deliver polished, consistent, top-tier customer service in a fast-paced environment
  • Must be able to lift 30 lbs and stand for extended periods
  • Weekend and holiday availability required

Benefits and Perks

  • Opportunities for growth within a rapidly expanding brand
  • 50% employee discount on all products
  • Ability to pick up shifts across multiple locations
  • Performance recognition programs
  • A fun, positive, and collaborative workplace with premium service standards
  • Experience
    Required
  • Employment
    Part-time
  • Schedule
    Varies
  • Salary
    $15.92 – $17 hourly
  • Benefits
    Individual Tips (hourly will vary based on NY/NJ min Wage)
  • Starting time
    Immediate start!

pin icon133 West 19th Street, Manhattan, 10011, New York

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Sales AssistantNew York

Food and Beverage • 11-50 Employees

Hiring on JOB TODAY since May, 2026

If you take pride in delivering exceptional service, love connecting with people, and thrive in an energetic, guest-first environment, we’d love to meet you. Come help us make every moment - and every mini cupcake - feel unforgettable.

Luli D. avatar icon
Luli D.Active 9 hours ago
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