Servicio al cliente - WR Group

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• GSP CAMPAIGNS

  

  Customer Service Representative IN PERSON

  hace 3 días

  $20–$25 por hora

  Jornada completa

  Manhattan, New York

  📍 In-Person Customer Service Representative – Full Time Location: Midtown Manhattan Company: GSP Campaigns Schedule: Full Time – In Person Only (No Remote) Are you a people person who thrives in a fast-paced, face-to-face environment? GSP Campaigns is hiring Customer Service Representatives to join our vibrant team and support pop-up events in NYC! We’re a marketing and sales agency specializing in live promotions and brand representation. This is not a remote job — you'll be on-site, engaging directly with customers, answering questions, and creating great experiences. What You’ll Do: • Interact with customers during events in a friendly and professional manner, • Provide product/service information and answer general inquiries, • Help set up and break down event booths, • Work as part of a high-energy, fun team, • Represent partner brands with enthusiasm and integrity We’re Looking For: • Strong communication and interpersonal skills, • Positive attitude and team spirit, • Must be reliable and punctual, • Comfortable standing for extended periods, • Previous customer service or retail experience is a plus — but not required! Perks: • Full-time hours, • Hands-on training and leadership development, • Opportunities for growth within the company, • Work in exciting, high-traffic locations across NYC If you're ready to grow professionally and love working with people, apply now and be part of the GSP Campaigns movement!

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• Infinity S&A

  

  Customer Assistant

  hace 15 días

  $15–$35 por hora

  Jornada completa

  Manhattan, New York

  Estoy solicitando 2 personas para emplearse de inmediato con nosotros en Area Administrativa, Manejo de personal y Ventas. Requisitos: Ser Integro Ser mayor de edad Tener disponibilidad de tiempo

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• Adavi M&R Company

  

  Atención al cliente Ventas

  hace 22 días

  $14–$16 por hora

  Jornada completa

  Manhattan, New York

  Buscamos personas activas, competitivas y dinámicas, para trabajar en el área comercial, ventas con pagos fijos más comisiones. No se requiere experiencia, solo excelente actitud. Agendamos entrevistas para mañana. Ingreso inmediato!

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• Adavi M&R Company

  

  ATENCIÓN AL CLIENTE

  hace 23 días

  $14–$16 por hora

  Jornada completa

  Manhattan, New York

  Se necesitan 2 personas para el área de Atención al Cliente. Con disponibilidad inmediata, no se requiere experiencia ni permiso de trabajo, full time.

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• Building Service 32BJ Benefit Funds

  

  Customer Service Representative (CSR)

  hace 2 meses

  $50926.57–$53063.84 anual

  Jornada completa

  Manhattan, New York

  Job Title: Member Services Representative (Benefits Specialist) Department: Member Services The 32BJ Benefit Funds is growing, and we’re currently seeking mission-driven Benefit Specialists (Member Services Representatives) to join our team. We offer: Competitive Salary coupled with a great work/life balance Prime Location - Flatiron District in Manhattan (NYC) Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium for a family plan Pension Benefit that includes monthly employer contributions Retirement Benefit that includes 3% 401K employer contributions Professional Coverage/Reimbursement includes Tuition Reimbursement Program Paid Time Off including vacation, personal, and sick days Federal Paid Holidays – Up to 11 days off with pay And more... Mission-driven, internal job growth opportunities Annual Salary Clarification: Non-Bilingual: $50,926.57; Bilingual: $53,063.84 - Per Collective Bargaining Agreement (CBA) FLSA Status: Non-Exempt (Eligible for OT per business needs) Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm) About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. For 2023 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Through this technology investment, we have gathered and analyzed thousands of data insights to influence health insurance legislation and propose new health policy. Our efforts have galvanized many leaders and the consensus is there is plenty more work to be done. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Position Summary: After extensive paid training and under the supervision of the Member Services Call Center or Welcome Center Supervisor and MSR 2/3 Team, works as a Benefits Specialist for the Member Services Call Center or Welcome Center to assist participants with information for all the benefits offered by the Fund. Essential Duties and Responsibilities: Collecting and analyzing data/information to resolve a problem in real time, at high volume standards. Provide customer service to participants to resolve eligibility or Fund benefit issues. Displayed proficiency in all processing systems: eligibility process, Health benefits and system, COOL/V3/DYNAMICS system, CRM/WF and vendor systems Displayed proficiency in all Funds (Health, Pension, Legal, SRSP, Shortman). Handling of inquiries through vendors, Medical, Optical, Pharmacy, Dental and Employee Assistance. Follow workflows to resolve participant questions. Representatives analyze and interpret customer phone and written correspondence. Ongoing management of own inventory of work accumulated through Participant interactions/inquiries. These inquiries will involve customer complaints or inquiries on eligibility, enrollment, benefits and claims, and Pension related issues. Operating computers with multiple information screens to research and resolve customer inquiries on line. Representatives ensure that all processing meets or exceeds MSR Quality measurement objective and performance standards, including, but not limited to, handling and documentation. Ability to effectively communicate to Participants. Perform any other relevant, related or pertinent work or duties as requested or assigned. Qualifications: To perform the job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. As well, the candidate must be free of any disciplinary actions. Technical Skills: Strong computer skills. Detailed knowledge of benefits as displayed in training and determined through subject matter exams utilizing OneView, vendor systems, COOL/V3/DYNAMICS and CRM processing system. Ability to prioritize work and meet deadlines. A demonstrated capability to manipulate and use multiple software programs and macros simultaneously including Excel, Microsoft Word, Windows and Outlook applications. Strong analytical, problem solving and decision-making skills. Excellent organizational and prioritizing skills. Strong ability to multitask. Various work schedules available. Interpersonal Skills: Strong oral and written interpersonal skills. Demonstrated customer service orientation. Ability to effectively operate in fast-paced work environment. Excellent listening skills. Detail oriented with excellent organization and communication skills. Experience working directly with customers. Education and/or Experience: High School diploma, some college preferred; Health Care, Employee Benefits and/or Customer Service experience are strongly preferred. Bilingual Language Skills: Fluent in multiple languages is a plus, but not required. Reasoning Ability: Above average. Certificates, Licenses, Registrations: None

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• Empire71

  

  Customer Service Representative

  hace 13 días

  New York

  Job Description Are you ready to kick-start your career in a role where you’re valued, supported, and set up to grow? Our marketing firmis looking for motivated, people-oriented individuals to join our fun and energetic team! What We Offer: * A vibrant team environment where work feels exciting every day * Hands-on training — no experience required! * Opportunities for growth into leadership and management roles * Regular team events and celebrations * A culture that values collaboration, positivity, and personal development Your Role: * Provide exceptional customer service to clients * Represent our brand with professionalism and enthusiasm * Work closely with team members to ensure a smooth customer experience We’re Looking For: * Strong communication skills and a friendly personality * A positive, team-oriented attitude * Eagerness to learn and take on new challenges * Reliability and professionalism If you’re looking for more than just a job — a place where you can grow, have fun, and be part of a supportive team — we want to hear from you! 📩 Apply today and start your journey with us! KwxNCP3vt6

• DIG INN

  

  Customer Service Team Leader, Murray Hill

  hace 6 meses

  New York

  Job DescriptionCHEF-IN-TRAINING [Restaurant Team Member] $16.50 - $18 / hour depending on experience + $2-3/hour in tips + MORE BENEFITS! ABOUT THE ROLE: The next generation of chefs are evolving in DIG restaurants. Our scratch based kitchens are built around people with a true passion for real good food. We teach individuals who are excited to share their enthusiasm for food and transform them into skilled chefs. You will advance and gain the ability to work with food, develop leadership skills, and stay sharp in our fast-pace culinary environment. If you are seeking a community where education, purpose, and taste matter, we encourage you to join our fa(r)m. YOU WILL: • Prep, mix, and cook vegetables, proteins, grains etc using recipes as a guide and taste buds for validation., • Gain exposure to different stations within the DIG kitchen including but not limited to garde manger, grill, roast, market line, guest concierge and delivery/packout., • Speak to current menu offerings, seasonality, and ingredients with guests - making their day as you provide them with a delicious scratch-made meal (aka: marketbowl)., • Work to support the team during peak and off peak service, by pitching in wherever and whenever necessary., • Multi-task and move in the kitchen for extended periods of time. These physical requirements may be accomplished with or without reasonable accommodations., • Help to maintain the “A” lettergrade by following Department of Health and DIG food safety standards., • Demonstrate professional maturity and strictly uphold DIG’s anti-discrimination & anti-harassment policies., • A passion for real, good food and a desire to learn culinary practices and skills., • The ability to demonstrate and execute a strong work ethic., • The ability to perform physical requirements of the position (frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds). These physical requirements may be accomplished with or without reasonable accommodations., • The ability to perform other physical requirements such as seeing, hearing, speaking, reaching, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations., • A team-oriented focus. You have a deep appreciation for the people you work with and help to support the restaurant’s success., • Excellent communication skills, both verbal and written., • A desire to create exceptional employee & guest experiences., • An eye for detail and solving challenges. Aside from the standard job description fare (competitive pay) we also offer: • Opportunities for GROWTH in a TEAM environment, • Competitive Pay & potential to earn tips, • Paid Time Off, • 401K programming, • Parental leave, • Thanksgiving, Christmas and other Holidays Off, • Flexible Scheduling: Part Time and Full Time Hours, • Complimentary DIG lunch everyday NOTE: DIG believes in the power of a shared table to bring people together as we are committed to building a culturally inclusive team. Female, LGBTQ+, BIPOC, and diverse candidates are encouraged to apply Additional Role Note: The duties of this position may change from time to time. DIG reserves the right to add or delete duties and responsibilities at the discretion of Dig or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. DIG is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, age, ancestry, creed, color, religion, gender, sexual orientation, pregnancy, childbirth, breastfeeding or related condition, unemployment status, gender identity or expression, transgender status or gender dysphoria, marital status, domestic violence, sexual violence or stalking victim status, national origin, citizenship, disability, covered veteran and/or military status, genetic information or predisposing genetic characteristic, familial status as that term is described under the New York State Human Rights Law, caregiver or partnership status as those terms are defined under the New York City Human Rights Law (if you are employed in New York City) or other protected status or any other characteristic as protected under applicable federal, state and local law (“Protected Status”).

• NYC Water Cruises

  

  Customer Service

  hace 16 días

  New York

  Job Description NYC Water Cruises is a premier provider of luxury and sightseeing cruises along the iconic waterways of New York City. We pride ourselves on delivering exceptional guest experiences, from private charters to public tours, with hospitality that reflects the energy and elegance of the city itself. Position Summary: We are seeking a friendly, professional, and detail-oriented Customer Service Representative to join our team. As the first point of contact for our guests, you will play a key role in ensuring each customer receives outstanding service, whether they're booking a cruise, planning a private event, or simply inquiring about our offerings. Key Responsibilities: * Respond promptly and professionally to customer inquiries via phone, email and text message * Provide detailed information on cruise packages, schedules, pricing, and special events * Assist with reservations, bookings, changes, and cancellations * Address and resolve customer concerns or complaints with empathy and efficiency * Coordinate with operations and sales teams to ensure a seamless guest experience * Maintain accurate customer records and transaction details in our booking system * Follow up with guests post-cruise to gather feedback and ensure satisfaction * Stay informed about all NYC Water Cruises services, promotions, and policies Qualifications: * Excellent verbal and written communication skills * Strong organizational skills and attention to detail * Ability to handle high-pressure situations with a calm and professional demeanor * Proficient in Microsoft Office and reservation or CRM systems * Flexibility to work weekends, holidays, and varied shifts as needed What We Offer: * Competitive hourly wage or salary (based on experience) * Opportunities for growth within a dynamic and expanding company * Staff discounts on cruises and events * A positive, team-oriented work environment in the heart of NYC Company DescriptionNYC Water Cruises offers unforgettable experiences on the water through private charters, sightseeing tours, and special events aboard a growing fleet of premier vessels, including The Grande Mariner, Luisa of the Seas, and Eternity. We serve thousands of locals, tourists, and corporate clients each year and are known for blending exceptional service with the magic of New York Harbor.NYC Water Cruises offers unforgettable experiences on the water through private charters, sightseeing tours, and special events aboard a growing fleet of premier vessels, including The Grande Mariner, Luisa of the Seas, and Eternity. We serve thousands of locals, tourists, and corporate clients each year and are known for blending exceptional service with the magic of New York Harbor.