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Job Description Industrial Refrigeration / HVAC Technician Location: Hicksville, NY (On-Site) Employment Type: Full-Time About Nassau Candy: Nassau Candy is a leading importer, manufacturer, and distributor of candy, specialty confections, fine foods, and promotional products. We serve a diverse customer base across North America and continue to grow by fostering a collaborative, entrepreneurial, and fast-paced environment. We are currently seeking a skilled and well-rounded Industrial Refrigeration / HVAC Technician to join our team at our Hicksville, NY facility. This is a great opportunity for an experienced technician to support critical systems and contribute to the success of our manufacturing operations. Key Responsibilities: * Maintain and repair HVAC, refrigeration, and boiler systems across our facilities * Troubleshoot issues involving walk-in coolers/freezers, cooling tunnels, boilers, and related equipment * Perform preventive maintenance to ensure operational readiness * Respond promptly to work orders and service calls * Install, test, and repair HVAC-related systems and components * Track work completed, time, and materials; assist in SOP creation for recurring maintenance tasks * Interpret blueprints and ensure proper tools and materials are available for assigned tasks Qualifications: * EPA 608 Universal Certification (required) * Minimum 5 years of commercial or industrial HVAC experience (10+ years preferred) * Strong electrical troubleshooting and repair skills * Experience in a food manufacturing or industrial facility is preferred * Knowledge of desiccant dehumidifiers and familiarity with CMMS * Proficient with Microsoft Word and Excel * Ability to work independently and prioritize tasks * Willingness to work overtime as needed What We Offer: * Medical, Dental, Vision, AFLAC & Pet Insurance * 401(k) Retirement Plan * Paid Time Off, Holidays, and Vacation * Competitive Salary with Annual Performance Reviews * Employee Discounts * Supportive, entrepreneurial work culture Excellent opportunity to join a well-established and thriving Long Island company! Nassau Candy is an Equal Opportunity Employer.

Job DescriptionOrder Entry Specialist Location: Hicksville, NY Company: Chocolate Inn Taylor and Grant (NC Custom | Nassau Candy) Chocolate Inn Taylor and Grant is a leading manufacturer of promotional chocolate, mints, candy, food, and gifts. We are part of NC Custom, the promotional products division of Nassau Candy, a well-established, family-owned organization with a long-standing reputation for quality and service. We are currently seeking a detail-oriented and motivated Order Entry Specialist to join our Order Entry team in Hicksville, NY. Key Responsibilities: • Serve as a primary point of day-to-day communication between Order Entry and internal departments, including Sales, Customer Service, Art, and Shipping, to identify, address, and resolve order-related issues and changes., • Accurately enter and review customer orders in collaboration with our remote AWS (offshore) team., • Respond to customer emails regarding order status, changes, and general order-related inquiries., • Ensure accuracy, completeness, and timeliness of all order data., • Perform additional duties as assigned to support departmental and business needs.Qualifications:, • Strong attention to detail with the ability to multi-task in a fast-paced, deadline-driven environment., • Proficient computer skills, including Microsoft Office and Excel, with the ability to quickly learn proprietary systems., • Excellent written and verbal communication skills., • Prior experience in Order Entry or Data Entry preferred; manufacturing experience is a strong plus., • Proven ability to work effectively both independently and as part of a team.We Offer:, • Competitive compensation with annual performance reviews., • Comprehensive benefits package including Medical, Dental, Vision, AFLAC, and Pet Insurance., • Vacation, Paid Time Off (PTO), and paid holidays., • Employee product discounts. Nassau Candy is an Equal Opportunity Employer.

Job DescriptionBenefits: • 401(k), • Company parties, • Provide a Clean, Fun, Friendly and Safe experience to every guest., • Operate the cash register and give proper change, • Utilize Eyes, Teeth, and Tone for each customer during the entire sale process, • Ensure each adult choosing to skate signs a waiver card when entering, • Understanding of the skate rental policy and prices, as well as know how to check skates brought into the facility by guests, • Knowledgeable of current skate times, admission prices, caf prices, promotions and coupons Help sell items from the glow and candy carts, • Keep area clean, neat, and organized, • Able to clean and operate all kitchen equipment properly, • Prepare food properly in amounts as expected and needed, • Know the rules of the facility and be able to enforce them diplomatically., • Assist in protecting all skaters from injury (prevent accidents). Inspect skate rentals upon distributing to guests and re-rack all skates properly., • Communicate with session manager, other associates, and DJ concerning any problems or safety issues during a session., • Know how to execute the Skato performance., • Know how to execute all incident procedures and be alert to the facts (cause) surrounding incidents so that you are able to document them later.

Job Description ???? Position Summary We are seeking an experienced and results-driven Director of Operations to lead and optimize manufacturing, printing, and packaging operations across our facility. This role is responsible for overseeing end-to-end production activities—ensuring efficiency, quality, and timely delivery of products while fostering a culture of continuous improvement and safety. The ideal candidate is a strategic thinker and hands-on leader who thrives in a dynamic, short-run, custom manufacturing environment. ????️ Key Responsibilities • Direct and oversee all aspects of operations, including:, • Production, • Printing & art coordination, • Scheduling, • Machinery and equipment, • Process engineering, • Facility maintenance, • Wrapping & packaging, • Shipping and warehousing, • Ensure optimal manufacturing scheduling and material resource planning., • Lead operational initiatives to meet quality, efficiency, cost, and delivery requirements., • Drive process improvements to maximize equipment yield and reduce downtime., • Manage and resolve manufacturing or printing process issues by identifying root causes., • Lead capital projects, new product introductions, and reengineering efforts., • Promote cost-reduction strategies through materials and process optimization., • Maintain adherence to GMP and compliance regulations., • Recruit, train, develop, and manage a high-performing operations team., • Cultivate a culture of continuous improvement and lean manufacturing., • Keep abreast of new technologies and implement innovative manufacturing solutions., • Ensure a safe and compliant workplace through training, inspection, and proactive leadership:, • Conduct Job Safety Analyses, regular safety inspections, and safety meetings, • Investigate all incidents promptly and maintain detailed reports, • Coordinate return-to-work programs and job modifications as needed, • Enforce safety policies, use of PPE, and OSHA compliance measures, • Bachelor's Degree in Manufacturing, Engineering, Business, or related field (MBA a plus), • 15+ years of leadership experience in manufacturing or printing operations, • Experience in short-run, custom, and time-sensitive manufacturing environments, • Strong background in scheduling, MRP systems, and quoting new business opportunities, • Formal training in Lean Manufacturing and/or Six Sigma (preferred), • Proven success in improving operational efficiency and reducing costs, • Strong organizational, analytical, and project management skills, • Entrepreneurial mindset with a hands-on, executive leadership approach, • Excellent verbal and written communication skills

Location 37 Hicksville Road, Massapequa, NY, 11758, United States.

Develop new business opportunities for Nassau Candy by identifying prospects, reactivating dormant accounts, and cultivating strong customer relationships. This role drives growth by supporting customer service in building and retaining accounts while enhancing Nassau Candy's market presence within

Nassau Candy is an Equal Opportunity Employer!.

Join Our Team: Full-Time Warehouse Associates Available!.

Join Our Team: Full-Time Warehouse Associates Available!.

Job DescriptionPlant Manager – Promotional Products & Food Production ???? Hicksville, NY ???? Salary Range: $140,000 – $160,000 ???? About Nassau Candy Nassau Candy is a leading manufacturer and distributor of specialty confections, fine foods, and promotional products. Through divisions such as NC Custom, Chocolate Inn, AmuseMints®, and Lanco, we deliver high-quality, customized solutions with speed, precision, and scale. Our operations are built to support high-volume, high-mix production with rapid turnaround times, often within 24–72 hours, while maintaining the highest standards of food safety and quality. ???? Position Overview We are seeking a high-impact Plant Manager to lead day-to-day operations across a fast-paced promotional products environment, including food and chocolate production, fulfillment, and packaging. This is a hands-on leadership role focused on execution, accountability, and performance. The Plant Manager will own the floor, lead teams across shifts, and ensure the operation is set up for success from close to open every day. ⚙️ Key Responsibilities???? Operational Leadership • Lead all daily plant operations across production, fulfillment, and shipping, • Drive execution to meet aggressive ship dates in a high-volume, short lead-time environment, • Maintain full visibility across all orders and actively “order chase” to ensure nothing falls behind, • Ensure operational readiness from close to open, including staffing, materials, and priorities???? Throughput & Efficiency, • Improve output across all departments, with a strong focus on bottleneck identification and resolution, • Drive labor efficiency and manage payroll within budget expectations, • Implement process improvements to increase throughput without adding unnecessary cost, • Balance workload across departments to maintain consistent production flow???? Team Leadership & Accountability, • Lead, coach, and develop supervisors and production teams across the facility, • Establish and enforce clear performance expectations and daily metrics, • Hold teams accountable to productivity, quality, and safety standards, • Build a culture of urgency, ownership, and continuous improvement???? Scheduling & Execution Alignment, • Partner closely with Scheduling and Planning to ensure realistic, executable production plans, • Ensure alignment between production, packing, and shipping operations, • Monitor real-time performance and adjust labor and resources as needed???? Food Safety & Compliance, • Ensure full compliance with GMP, FDA, HACCP, and all food safety requirements, • Maintain a clean, organized, and audit-ready facility at all times, • Partner with QA/QC to uphold product integrity, consistency, and regulatory standards???? Cross-Functional Coordination, • Collaborate with Customer Service, Sales, and Operations Leadership, • Provide clear communication on order status, risks, and recovery plans, • Support new product launches and ensure operational readiness for new items✅ Qualifications, • 7–10+ years of plant or operations management experience, • Background in food production, packaging, or regulated manufacturing required, • Throughput and capacity management, • Labor planning and payroll control, • Production scheduling and execution, • Proven leadership ability in fast-paced, execution-driven environments, • Strong problem-solving and decision-making skills, • Working knowledge of food safety standards (GMP, FDA, HACCP preferred)???? What We Offer, • Competitive base salary ($140,000 – $160,000) with performance-driven upside, • Comprehensive benefits package, • 401(k) with company match, • Opportunity to lead a mission-critical operation within a growing, family-owned business

Develop new business opportunities for Nassau Candy by identifying prospects, reactivating dormant accounts, and cultivating strong customer relationships. This role drives growth by supporting customer service in building and retaining accounts while enhancing Nassau Candy's market presence within

Own the daily production schedule across all fulfillment and production areas (approx. We are seeking a hands-on Production Scheduler / Capacity Planner to manage daily scheduling and capacity across fulfillment and production operations, including chocolate molding, hand assembly, and packaging. Pr

Job Description With over 50 years of combined award-winning experience, NC Custom is a top-40 ASI Supplier, and a leading diversified manufacturer of 3,000+ items ranging across confectionery, mints, chocolate, hard goods, health and beauty, wellness, premium apparel, and soft goods, servicing distributors in the promotional products industry. We are currently looking for a well-rounded Sales Support Administrator. The Sales Support Administrator role involves sales support, operations, and administrative responsibilities. The individual in this critical role will support our senior management team, our largest national accounts (promotional products), and our division trade show needs. Through training, you will be responsible for acquiring a deep knowledge of our product lines and will work with customers to make recommendations to enhance their online presence. This position requires working on-site between both our Hicksville and Ronkonkoma locations. The ideal candidate must be driven and focused to enhance key accounts, improve sales processes, and help drive revenue growth, while working closely with other departments (Operations Team, Sales Team, and Graphic Art Team). Key Responsibilities The ideal individual will enjoy working on a variety of tasks and projects centered around eCommerce, sales, operations, and administrative responsibilities, including but not limited to: • Provide daily administrative and operational support to sales representatives to ensure seamless account and order management, • Coordinate with clients, vendors, and cross-functional internal teams to keep projects moving forward efficiently, • Manage professional email correspondence related to quotes, orders, samples, proofs, and approvals, • Proactively follow up with clients to secure approvals and maintain sales momentum, • Prepare accurate and detailed sales quotes, including pricing, product specifications, and turnaround times, • Order, track, and distribute product samples for sales and client review, • Create digital and virtual mockups for customer review using provided artwork and branding, • Revise proofs based on feedback and obtain final client approvals, • Communicate with internal departments regarding product availability, production schedules, and timelines, • Partner with internal teams to resolve issues and meet deadlines, • Maintain organized and accurate records for quotes, proofs, samples, and ordersThe Ideal Candidate Will Exemplify:, • Proficiency in Excel and a love of spreadsheets, • Strong organizational skills and the ability to produce accurate daily reports as needed, • Proven ability to learn and use multiple operating systems (including proprietary systems such as Profit Maker), • Ability to prioritize and multitask with maximum efficiency without sacrificing accuracy, • Prior administrative and/or sales support experience in an office setting, • Excellent written and verbal communication skills, • Professional and pleasant phone manner for incoming and outgoing calls, • Bachelor’s degree preferredSchedule, • Monday – Friday: 8:30 AM – 5:30 PMLocation, • On-site: Hicksville and Ronkonkoma (set schedule to be discussed)Perks and Pay, • Medical, Dental, Vision, and AFLAC, • Paid holidays, PTO, and vacation, • 401(k), • Pet insurance We are an Equal Opportunity Employer.

Job Description Customer Experience Representative ???? Location: On-site – Hicksville, NY ???? Schedule: Full-time | Monday–Friday ???? Department: Customer Service About Us: Nassau Candy is a leading importer, manufacturer, and distributor of specialty confections, fine foods, and promotional products. We are a dynamic and fast-growing company offering exciting opportunities for team players who thrive in a busy, entrepreneurial environment. About the Role: We are seeking a highly articulate and energetic Customer Experience Representative to join our team on-site in Hicksville. This individual will be responsible for providing outstanding customer support via phone and email and will serve as a key point of contact to ensure client satisfaction. Key Responsibilities: * Manage a high volume of customer communications (calls and emails) * Provide accurate, timely, and creative solutions to customer inquiries * Resolve order and delivery issues by working cross-functionally with internal teams * Build strong customer relationships with a service-first mindset * Maintain up-to-date knowledge of our extensive product offerings * Document all interactions and updates accurately in internal systems What You Bring: * 2+ years of experience in customer service or call center support, preferably in a distribution or manufacturing environment * Strong verbal and written communication skills * Proficiency in Microsoft Excel and general PC usage * Problem-solving mindset with the ability to think on your feet * Comfortable working both independently and in a team environment * Experience with confections, foodservice, or large product catalogs a plus Why Join Nassau Candy: ✅ Competitive Salary & Annual Performance Reviews ✅ Paid Vacation, PTO & Holidays ✅ Medical, Dental, Vision, AFLAC & Pet Insurance ✅ Employee Discounts ✅ Collaborative, Business-Casual Culture Be part of a well-established and thriving Long Island company that values teamwork, innovation, and customer satisfaction. Nassau Candy is an Equal Opportunity Employer.

Job DescriptionJob Description ???? Graphic Designer – Marketing & Retail Packaging ???? On-site – Hicksville, NY | ???? Full Time Nassau Candy is a premier importer, manufacturer, and distributor of specialty confections, fine foods, and promotional products. We are currently seeking a talented, highly motivated, and detail-oriented Graphic Designer – Marketing & Retail Packaging to join our creative team on-site in Hicksville. This role will work closely with the Creative Director, Art Director, Marketing, Sales, and Buying teams to develop compelling retail packaging, catalogs, presentations, and marketing materials for both print and digital use. The ideal candidate is a strong visual storyteller with a refined design aesthetic, excellent organizational skills, and the ability to thrive in a fast-paced, deadline-driven environment. This is a hands-on role offering opportunities to contribute to special projects and independently driven creative initiatives. Responsibilities: * Assist in creating on-trend, occasion-driven retail packaging designs under the direction of the Art Director * Execute designs within established brand guidelines, templates, and systems * Translate marketing concepts into clean, engaging layouts with strong storytelling and visual impact * Design and update catalogs, sell sheets, and customer-facing marketing materials * Partner with the Sales team to develop PowerPoint presentations and pitch decks * Create and maintain visually appealing sell sheets across current product lines * Prepare print-ready production files with a high level of accuracy and attention to detail * Develop Photoshop renderings and mockups for packaging, signage, and trade show materials * Coordinate with cross-functional teams on project schedules, timelines, and sample requests * Support trade show initiatives through the creation of packaging samples, displays, and signage * Demonstrate flexibility and the ability to shift priorities quickly as needed * May perform other duties and participate in other projects as required by the department Minimum Requirements: * Bachelor’s degree in Graphic Design, Art Direction, or a related field * Minimum 5 years of professional graphic design experience * Proven package design experience * Proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign) * Working knowledge of Microsoft Word, Excel, and PowerPoint * Catalog publishing experience a plus * Corporate or consumer products experience preferred * Highly detail-oriented with strong written and verbal communication skills * Excellent organizational and project management abilities * Professional, positive “can-do” attitude * Ability to multi-task in a dynamic, deadline-driven environment * Proactive, adaptable, and receptive to feedback * Strong team player What We Offer: * Competitive Pay, Annual Reviews * Medical, Dental, Vision, AFLAC, and Pet Insurance * Paid Vacation, PTO, and Holidays * Employee Discounts * Family-oriented company culture, business casual attire * And more! ???? Why Join Nassau Candy? This is an exciting opportunity to join a stable and growing Long Island company with a strong reputation for creativity, quality, and innovation. Nassau Candy is an Equal Opportunity Employer.

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