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  • Franchise Business Consultant (NJ/NY)
    Franchise Business Consultant (NJ/NY)
    hace 7 horas
    $100000–$115000 anual
    Jornada completa
    Moonachie

    Reports to: Director of Operations With a projected 1,000 cafes in the United States by 2030, Paris Baguette is one of the fastest-growing neighborhood bakery cafés in the world. Our vision is to reestablish the neighborhood bakery café as the heart of the community around the world. Paris Baguette's mission is to bring expertly crafted baked and brewed goods through a warm and welcoming bakery café experience that delivers joy to everyone. If you are someone who has heart, wants to spread joy, nourish community and is ready to rise to the occasion, we are looking for you to join our growing team! WHAT WE ARE HUNGRY FOR As a Franchise Business Consultant, you are responsible for maximizing the assigned district's revenue and cash flow growth by efficient use of people, processes and planning. You will be responsible for the execution of an obsessive guest experience that continually exceeds guest expectations. The ideal candidate will provide leadership and vision to their District management staff in our vision to re-establish the neighborhood bakery café as the heart of the community around the world. KNOWLEDGE AND RESPONSIBILITIES • Support strategic planning, implementation and follow up initiatives amongst the team of managers in their market., • Responsible for the primary focus on corporate café operations and all aspects of corporate talent, including talent acquisition, retention and development, where applicable., • Offer guidance and mentorship to other members of the operations team in their respective market - when / where applicable., • Identifies the training needs of cafe managers and works in conjunction with training team to execute applicable training., • Facilitates one-on-one or classroom training as appropriate and needed with franchisee teams., • Creates a mentoring and supportive environment focused on continuous development of teams., • Supports franchisee owners and their GMs to ensure they have processes and procedures to manage performance, like skills evaluations and assessments and performance management, • Also support owners and GMs to ensure they are knowledgeable and aware of the training and development curriculum to ensure their teams have the training necessary to do their jobs to the best of their abilities., • Continually inspects the Region/District's Operational and Guest Service standards; consistently communicates standards to cafe managers and ensures execution at café level., • Proactively meets or exceeds guest experiences; deals promptly with complaints received and puts action plans into place to address service gaps., • Consistent with the Region/Districts plan, ensures cafe managers have specific, focused and well-executed sales and marketing plans. Evaluates cafe financial progress and performance and helps to develop action plans accordingly., • Ensures adherence to policies and procedures for food and beverage sales and consumption, food safety and health/sanitation., • Ensures that policies and procedures are in compliance with organization's policies and with all local and state regulations., • Utilizes preventive maintenance programs to maintain cafe facilities., • Ability to work varying shifts, weekends and holidays, as well as extended workdays to support business needs., • Other duties may be assigned. WHAT YOU NEED TO HAVE • Bachelor's degree and 5-7 years of progressive related experience in high-volume retail, entertainment, hospitality, or restaurant venue are required., • At least 3 to 5 years of progressive management experience managing teams., • Relevant experience or equivalent combination of education and experience is also acceptable., • Thorough knowledge of working Point of Sale (POS) register systems, Toast experience preferred., • Strong Inventory Planning and Management skills required., • P&L capability and sales/marketing skills and abilities., • Flexible, adaptive, upbeat, open and visible management style, with a successful record of accomplishment of managing senior operations leaders across a large geographically decentralized portfolio., • Passion for people! Dynamic and engaged leader who has a passion for empowering, inspiring, motivating & developing team members., • Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment., • Feedback is a gift! Ability to provide constructive feedback and recognition to every member of the organization, to ensure we have an open and transparent culture of high-performance standards., • High emotional intelligence with the ability to work with, and manage diverse teams by being highly empathetic, intuitive, self-motivated and driven., • Teams Win! Has to be a team player who fosters a collaborative and engaged teamwork environment., • Being a Brand Ambassador, with an excellent knowledge of and commitment to Paris Baguette's Mission, Vision, Brand Values and Culture., • Love of travel! Ability to commute to all current Corporate and Franchise locations, as well as proposed openings. SWEET BENEFITS • Competitive compensation, • Free Cake for your Birthday, • Medical, Dental, Vision benefits, • 401K Retirement Plan, • Paid time off, paid Holidays, • High Performance Culture

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  • Assistant Manager
    Assistant Manager
    hace 14 días
    $24 por hora
    Jornada completa
    Manhattan, New York

    Harlem Shake is looking for an experienced, dependable, and hands-on Assistant Manager to support daily restaurant operations at our Harlem location. The Assistant Manager works closely with the Store Manager to lead the team, maintain strong operational standards, and provide an excellent guest experience. This is an active floor-management position that requires someone who can coach employees, solve problems, maintain accountability, and step into any area of the restaurant when needed. Responsibilities: • Lead FOH and BOH employees during assigned shifts, • Support the Store Manager with daily restaurant operations, • Assign employee stations, breaks, side work, and cleaning responsibilities, • Conduct preshift meetings and communicate daily priorities, • Make sure employees complete all assigned opening, closing, and operational checklists, • Coach employees and provide clear, respectful feedback, • Address attendance, performance, uniform, and policy concerns, • Document employee coaching and corrective-action issues when required, • Support employee training, cross-training, and development, • Maintain a positive, professional, and accountable workplace, • Provide excellent customer service and resolve guest concerns, • Monitor speed of service, order accuracy, food quality, and presentation, • Make sure FOH employees provide a warm welcome and goodbye to every guest, • Support the kitchen during high-volume periods when needed, • Monitor restaurant cleanliness throughout the shift, • Complete opening and closing procedures, • Handle cash, deposits, drawer counts, refunds, voids, discounts, and manager comps accurately, • Review register activity and investigate cash discrepancies, • Make sure waste, refunds, voids, and complimentary items are recorded correctly, • Monitor labor and make appropriate staffing adjustments based on business volume, • Assist with employee schedules and shift coverage, • Monitor inventory levels and communicate shortages, • Assist with receiving, organizing, and rotating deliveries, • Follow FIFO and proper food-storage procedures, • Enforce food-safety, allergen, sanitation, and NYC Department of Health requirements, • Complete required temperature, cleaning, safety, and operational logs, • Make sure equipment issues, incidents, injuries, and guest complaints are properly documented and reported, • Follow and enforce all Harlem Shake policies, recipes, service standards, and operational procedures, • Perform other management and restaurant duties as needed Qualifications: • Previous restaurant supervisory or assistant-management experience is required, • Fast-casual, quick-service, or full-service restaurant experience is preferred, • Valid NYC Food Protection Certificate is required, • Strong leadership, communication, organization, and problem-solving skills, • Comfortable coaching employees and holding the team accountable, • Able to remain calm and make decisions in a fast-paced environment, • Experience with POS systems, cash handling, deposits, scheduling, inventory, and labor management, • Strong understanding of food safety and sanitation requirements, • Dependable, punctual, detail-oriented, and professional, • Able to work independently while following direction from the Store Manager and senior leadership, • Must be available to work evenings, weekends, and holidays as required Physical Requirements: • Able to stand and move throughout the entire shift, • Able to work in dining-room and kitchen environments, • Able to bend, reach, lift, carry, and perform repetitive tasks, • Able to safely lift and carry up to 50 pounds, • Able to work around grills, fryers, heat, steam, and other restaurant equipment Job Type: Full-time Pay: $20–$24 per hour Schedule: Eight-hour shifts with evening, weekend, and holiday availability as needed Location: Harlem Shake, 100 W. 124th Street, New York, NY 10027 Benefits may include a flexible schedule, paid vacation, and 401(k) eligibility.

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  • Team Leader
    Team Leader
    hace 6 días
    $19–$20 por hora
    Jornada completa
    Manhattan, New York

    Reports to: General Manager With a projected 1,000 cafes in the United States by 2030, Paris Baguette is one of the fastest-growing neighborhood bakery cafés in the world. Our vision is to reestablish the neighborhood bakery café as the heart of the community around the world. Paris Baguette's mission is to bring expertly crafted baked and brewed goods through a warm and welcoming bakery café experience that delivers joy to everyone. If you are someone who has heart, wants to spread joy, nourish community and is ready to rise to the occasion, we are looking for you to join our growing team! WHAT WE ARE HUNGRY FOR The Team Leader is responsible for directing other team members (in addition to their regular duties) to run the store efficiently by being able to divide up duties and enforce them. Also this role is responsible for knowing how to prep all beverages, stocking merchandise for the next business day, and operating all machines that the store uses. Our Team Leader is the face of Paris Baguette; they provide friendly, fast, accommodating service to our customers. Our customers can range from grabbing a pastry and coffee in the morning to enjoying a hot sandwich inside our café style bakeries. We take pride in our work and in our products. This includes the responsibility of keeping all spaces inside Paris Baguette clean to working our POS system to enter in customer orders. KNOWLEDGE AND RESPONSIBILITIES • Providing excellent customer service to all customers that come into the establishment or call for orders following Paris Baguette's high standard of excellence, • Check quality of all the products for displays and organize rotation of displays for all pastries and desserts, • Delegating the duties between crew members on the floor and assigning the duties to be carried out, • Checking on the crew to make sure said duties are completed, • Enter in the customer's order in the POS and know how to use the POS system in place, • Work and thrive in a team-work environment, • Adhere to food safety guidelines, • Make beverages on the basis and demand during operating business hours and prepare coffee, • Always keep all areas of the store clean while operating during business hours, • Refill and organize all pasties and beverages on display, • Help unload deliveries (up to twice a week), • Handle catering orders, • For Opening Shifts: Cleaning all tabletops, turning on all lights, TVs, radios and drink displays, • For Closing Shifts: Cleaning all tabletops, preparing the drinks for next business day, sanitization processes, turning off all machines, powering off all computers and turning off all lights, TVs and radios HAT YOU NEED TO HAVE • At least 1-2 years of food handling/store experience inside a Paris Baguette retail store, • High School Diploma/GED or some college, preferred, • Current ServSafe certification, ServSafe instructor certificate or ability to become certified, preferred, • Positive and passionate attitude, • High sense of integrity and ownership, • Feedback is a gift! We can only learn, grow and improve our service if we hear and understand what it is our customers are telling us., • Basic math skills (add, subtract, multiply, divide)., • Time management, ability to prioritize and follow direction., • Adherence to food safety guidelines., • Able to lift up to 25 lbs., • Proficient on Point of Sale systems, currently Toast. Understand the importance of cash handling and accuracy of transactions. SWEET BENEFITS • Competitive compensation, • Free Cake for your Birthday, • Eligible for tips upon completion of training!, • Medical, Dental, Vision benefits, • 401K Retirement Plan, • Paid time off, paid Holidays, • High Performance Culture

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  • Server/Cashier
    Server/Cashier
    hace 15 días
    Jornada completa
    Hackensack

    Server / Cashier – Fast-Paced Caribbean Restaurant Job Type: Full-Time / Part-Time Job Description 14 Parish Caribbean Kitchen is seeking energetic, dependable, hardworking, and customer-focused individuals to join our team as Server/Cashier. PLEASE NOTE: THIS IS A FAST-PACED, HIGH-VOLUME RESTAURANT. We are looking for individuals who can work efficiently under pressure, demonstrate a strong sense of urgency, and confidently manage multiple responsibilities simultaneously. This is a dual-role position. Employees are required to multitask between cashiering and serving whenever necessary. Applicants must be comfortable transitioning between taking payments, assisting customers, preparing and packaging orders, and serving food based on the operational needs of the restaurant. The ideal candidate must be proactive, attentive, organized, and capable of maintaining exceptional customer service even during our busiest hours. Key Responsibilities Greet customers professionally and provide friendly, efficient customer service. Accurately take and process customer orders using the POS system. Handle cash, credit card, and other electronic payments accurately. Serve customers and package takeout orders according to restaurant standards. Multitask between cashiering and serving duties as needed, especially during peak business hours. Manage multiple customer orders simultaneously while maintaining accuracy and efficiency. Demonstrate urgency and the ability to prioritize tasks without constant supervision. Assist with dine-in, takeout, and third-party delivery orders. Maintain a clean, organized, and fully stocked workstation throughout each shift. Restock utensils, packaging materials, condiments, and other necessary supplies. Respond promptly and professionally to customer concerns. Follow all food safety, sanitation, and restaurant operating procedures. Work cooperatively with team members to ensure smooth daily operations. Closing and Cleaning Responsibilities All employees scheduled for closing shifts are required to participate in end-of-night cleaning and closing procedures. These responsibilities include, but are not limited to: Cleaning and sanitizing counters, serving stations, and work surfaces. Sweeping and mopping designated floor areas. Cleaning and organizing dining and customer service areas. Removing garbage and replacing trash liners. Restocking supplies and preparing workstations for the following business day. Cleaning and organizing equipment and utensils as assigned. Completing all assigned closing duties before leaving the premises. Closing employees must be willing and available to remain on duty until all assigned cleaning and closing responsibilities have been completed. All time worked is paid. Qualifications and Requirements Previous experience in restaurant serving, cashiering, or food service is strongly preferred. Experience working in a fast-paced, high-volume restaurant is highly preferred. Knowledge of Caribbean cuisine is an advantage. Strong multitasking skills are essential for this position. Ability to switch between cashiering and serving responsibilities efficiently. Excellent customer service and communication skills. Ability to work under pressure while maintaining professionalism and accuracy. Strong work ethic, initiative, and attention to detail. Must be punctual, reliable, and accountable. Ability to follow instructions and established operational procedures. Willingness to complete daily cleaning and end-of-shift closing responsibilities. Ability to stand for extended periods and perform physically active duties. Weekend availability is preferred. Dress Code Solid black leggings or solid black jeans. Black T-shirt (company uniform shirt will be provided). Non-slip work shoes. Clean, neat, and professional appearance. Employee Benefits Employee meal provided during scheduled shifts. 30-minute unpaid meal break. Opportunity for professional development and advancement. Team-oriented work environment. Important Information for Applicants This position requires more than simply taking orders or operating a cash register. Our team members must be willing to assist wherever needed to maintain efficient restaurant operations. If you are uncomfortable multitasking, working in a fast-paced environment, performing cleaning duties, or transitioning between cashiering and serving responsibilities, this position may not be the right fit for you. We encourage motivated, dependable, and experienced individuals who take pride in delivering excellent customer service to apply. Pay: $16.00 - $18.00 per hour Expected hours: 40.0 per week Benefits: Flexible schedule Food provided Application Question(s): This position requires employees to alternate between cashiering and serving, handle multiple orders during busy periods, and complete assigned cleaning duties at the end of closing shifts. Are you comfortable performing all these responsibilities? Experience: serving and cashing: 1 year (Preferred) Location: Hackensack, NJ 07601 (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Ability to Commute: Hackensack, NJ 07601 (Preferred) Work Location: In person

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  • Team Member (Fast Food)
    Team Member (Fast Food)
    hace 20 días
    $17–$19 por hora
    Jornada completa
    Upper West Side, Manhattan

    CULTIVATE A BETTER EXPERIENCE At Taco Tek, we believe fast food shouldn’t feel like fast food.We’re on a mission to serve bold Mexican-inspired flavors using fresh ingredients, made-to-order meals, and genuine hospitality. Whether we’re preparing a burrito, grilling steak, frying fresh chips, or welcoming guests with a smile, every team member plays an important role in creating an exceptional experience. We’re looking for energetic, dependable people who take pride in their work, enjoy working with others, and want to grow with a fast-growing restaurant brand. If that sounds like you, we’d love to meet you. THE OPPORTUNITY As a Crew Member, you’ll learn every aspect of the restaurant. Depending on your experience and shift, you’ll rotate through different stations including: • Grill, • Prep, • Line, • Cashier, • FOH, • Closing & Opening Operations Whether you’re opening the restaurant in the morning or closing late at night, you’ll help deliver great food and outstanding service while maintaining Taco Tek’s standards for quality, cleanliness, speed, and hospitality. No two shifts are exactly alike, giving you the opportunity to learn new skills and grow into leadership positions. WHAT YOU’LL DO Every shift starts with one goal: Deliver an exceptional guest experience. Responsibilities may include: Guest Experience • Welcome every guest with a positive attitude., • Prepare customized orders accurately and efficiently., • Deliver friendly, fast, and genuine customer service., • Resolve guest concerns professionally., • Maintain a clean and inviting dining room. Food Preparation • Prepare fresh ingredients daily., • Grill meats and vegetables., • Fry chips, fries, quesadillas, and other menu items., • Assemble burritos, bowls, tacos, nachos, salads, and other made-to-order meals., • Follow recipes and portion standards., • Ensure food quality and presentation meet Taco Tek standards. Restaurant Operations • Stock and replenish ingredients throughout the shift., • Rotate inventory using FIFO procedures., • Monitor food quality and freshness., • Complete prep work throughout the day., • Follow all food safety and sanitation standards., • Complete temperature logs and required checklists. Teamwork • Support teammates during busy periods., • Communicate clearly between front and back of house., • Help train new Crew Members., • Maintain a positive, respectful work environment. MORNING SHIFT RESPONSIBILITIES Morning Crew Members help prepare the restaurant for a successful day by: • Opening kitchen and dining areas, • Preparing fresh ingredients, • Cooking proteins and sides, • Stocking stations, • Receiving deliveries, • Organizing inventory, • Preparing online order stations, • Ensuring the restaurant is ready before opening NIGHT & CLOSING SHIFT RESPONSIBILITIES Closing Crew Members help finish the day strong by: • Serving late-night guests with the same quality and hospitality, • Keeping stations stocked until closing, • Breaking down kitchen equipment, • Cleaning grills, fryers, prep stations, and dining areas, • Properly storing food, • Completing nightly prep, • Washing dishes and utensils, • Completing closing checklists, • Leaving the restaurant clean, organized, and ready for the next day’s team WHAT YOU’LL BRING TO THE TABLE We’re looking for people who are: • Reliable and punctual, • Positive and hardworking, • Team-oriented, • Friendly and guest-focused, • Willing to learn, • Comfortable working in a fast-paced environment, • Passionate about fresh food and hospitality Qualifications: • Restaurant or customer service experience preferred, but not required., • Strong communication skills., • Ability to stand for long periods., • Ability to lift up to 50 pounds., • Comfortable working around hot equipment., • Flexible availability, including nights, weekends, and holidays., • Must meet minimum hiring age requirements., • 21+ preferred for certain positions. GROW WITH TACO TEK Many of our leaders started as Crew Members.We believe in promoting from within and investing in our people.Potential career path:Crew Member↓Kitchen Specialist / Cash Lead↓Shift Leader↓Assistant General Manager↓General Manager↓District Manager WHY YOU’LL LOVE WORKING HERE ✔ Competitive pay✔ Free meal during every shift✔ Flexible scheduling✔ Paid training✔ Growth opportunities✔ Cross-training across multiple stations✔ Employee recognition programs✔ Team-focused culture✔ Fast-paced environment where every day is different✔ Opportunity to grow with a rapidly expanding restaurant brand OUR VALUES Fresh First We prepare food with pride using quality ingredients. Hospitality Always Every guest deserves an exceptional experience. Better Together We win as one team. Own It Take responsibility. Solve problems. Lead by example. Keep Growing Learn something every shift. Move With Purpose Work efficiently without sacrificing quality. Join the Taco Tek Team Whether you’re looking for your first job, building a career in hospitality, or searching for a place where hard work is recognized, Taco Tek is a place where you can learn, grow, and make an impact every day. Fresh Food. Great People. Endless Opportunity.

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  • Server Team Member
    Server Team Member
    hace 1 mes
    Jornada completa
    Lodi

    We are seeking an energetic and dedicated server to join our vibrant Brunch Restaurant in Bergen County. We are looking for someone who is interested growing, learning how to become a barista, work private parties, and take home cash at the end of the day. This role, is perfect for someone who enjoys hospitality and is a morning person. We are open 7 Days a week and we are looking for someone to work Thursdays - Sundays 7:30am-4pm. This paid position also includes cash tips at the end of the shift. Responsibilities Greet guests warmly and guide them through the menu, offering recommendations and enhancing customer experience. Take accurate food and beverage orders. Serve food, beverages (Matchas, Iced Lattes, etc...) with excellent presentation/ Process sales transactions efficiently, handling cash, credit card payments, and processing tips accurately Maintain cleanliness and sanitation standards in all service areas in compliance with food safety regulations Assist with food handling and preparation tasks as needed. Foster positive guest relations by providing attentive service, resolving issues promptly, and ensuring guest satisfaction at all times Requirements Previous experience in food service or restaurant environments is preferred but not necessary. Strong customer service skills with the ability to engage guests professionally and courteously Ability to handle cash transactions accurately while maintaining efficiency during busy hours Excellent time management skills to prioritize tasks effectively in a fast-paced setting Basic math skills for processing sales transactions and managing tabs confidently Understanding of food safety protocols, sanitation standards, and proper food handling procedures Hospitality or food industry experience that demonstrates adaptability and teamwork Join us as a Server where your energy fuels memorable experiences! Bring your passion for hospitality, your love of great food and drinks, and your commitment to guest satisfaction. We’re excited to support your growth in a lively environment that values your contributions every step of the way. Pay: $23.38 - $28.16 per hour Expected hours: 30.0 per week Work Location: In person

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