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  • Shift Manager
    Shift Manager
    6 days ago
    Full-time
    New Springville, Staten Island

    Join one of the hottest global brands - with a top Franchisee - HAZA BELL! HAZA BELL has a track record of guest satisfaction, team satisfaction & internal career growth that lets your talents shine! One of the largest US Taco Bell Restaurants & Growing Annually Our Leaders teach & inspire their teams to deliver our flavorful products with fast & friendly service while guiding each associate on their Career Path. We do this by executing daily on detail & delivering excelling financial performance driven by guest satisfaction. Contact us today to start your Path to Success! You support the Restaurant General Manager (RGM) by running great work shifts and meeting Taco Bell standards. You take ownership and responsibility to solve problems, seek help when needed, and are willing to help and guide others. Key responsibilities include making sure Team Members complete all assigned duties and serve safe, quality food in a friendly manner. You'll also ensure that the restaurant is a safe place for Team Members to work and customers to visit. Shift Lead behaviors include: Solving customer complaints quickly and with a smile. Providing feedback to Team Members in a positive manner. Communicating openly and honestly with the Restaurant Management team. Following cash, security, inventory, and labor policies and procedures. You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. HAZA Bell is an equal opportunity employer who may provide reasonable accommodation to enable individuals with disabilities to perform the essential functions of the job. Qualified applicants will receive consideration without regarding to age, race, color, religion, sex, sexual orientation, disability, or national origin. Must be eligible to work in this country. Job Title: Restaurant Shift Manager Overview: As a Restaurant Shift Manager, you will oversee the operations during your designated shift, ensuring efficient and smooth functioning of the restaurant. You will lead a team of restaurant crew members, maintain high standards of food quality, cleanliness, and customer service, and uphold company policies and procedures. Key Responsibilities: Leadership and Team Management: Supervise and coordinate the activities of restaurant crew members during your shift. Delegate tasks effectively and ensure team members understand their responsibilities. Provide coaching, training, and performance feedback to team members to foster a positive and productive work environment. Customer Service Excellence: Ensure outstanding customer service by greeting customers, resolving complaints, and ensuring all customer inquiries are handled promptly and professionally. Monitor service quality and address any issues or concerns raised by customers to maintain high levels of customer satisfaction. Operational Oversight: Oversee the opening and closing procedures of the restaurant, including cash handling and reconciliation. Ensure adherence to food safety and sanitation standards, including proper storage, handling, and preparation of food. Monitor inventory levels and order supplies as needed to meet operational demands. Shift Scheduling and Staffing: Create and maintain shift schedules to ensure adequate staffing levels to meet customer service and operational needs. Coordinate with the restaurant manager or assistant manager to address staffing gaps and schedule adjustments. Training and Development: Train new hires on restaurant policies, procedures, and job responsibilities. Conduct ongoing training sessions to develop team members' skills in customer service, food preparation, and safety protocols. Financial Accountability: Monitor sales performance and expenses during your shift to achieve financial targets and control costs. Implement strategies to maximize profitability and optimize operational efficiency. Communication and Collaboration: Communicate effectively with the restaurant management team, including managers, supervisors, and other shift managers, to ensure alignment on operational goals and priorities. Collaborate with kitchen staff, servers, and support personnel to coordinate operations and deliver seamless service to customers. Requirements: Proven experience in a supervisory or managerial role within the restaurant industry, with a strong understanding of restaurant operations. Excellent leadership and interpersonal skills, with the ability to motivate and inspire team members. Knowledge of food safety regulations and best practices in food handling. Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities. Flexibility to work various shifts, including evenings, weekends, and holidays as required. Education and Certification: High school diploma or equivalent (required); college degree in Hospitality Management or related field (preferred). Certification in food safety (e.g., ServSafe) is advantageous. Physical Requirements: Ability to stand, walk, and move around the restaurant environment for extended periods. Lift and carry objects weighing up to 25 pounds. Work in a fast-paced and sometimes stressful environment. Benefits: Medical, Dental, Vision Health Plan options 401(k) Retirement Plan STD, LTD, and Life Insurance options Opportunities for career advancement within the restaurant management team. Employee discounts on meals and beverages. Training and development programs to enhance leadership and management skills. Paid Time Off in the First Year Monthly Performance Bonus Annual Awards for Top Performers Conclusion: As a Restaurant Shift Manager, you play a critical role in ensuring the operational success and customer satisfaction of the restaurant during your shift. Your leadership, organizational skills, and commitment to excellence contribute to the overall success of the restaurant and the satisfaction of both customers and team members. Compensation: $18.00 - $19.00 Pay Transparency In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.

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  • Center Manager
    Center Manager
    1 month ago
    $28–$34 hourly
    Full-time
    Sunset Park, Brooklyn

    CENTER MANAGER AT HAPIK INDUSTRY CITY (Brooklyn, NY) HAPIK is a new and fast-growing brand of fun climbing gyms, and a new concept in the world of family entertainment centers (FEC). With an international presence (UK, France, Germany, Spain, USA), we strive to offer our guests a SAFE, FUN and UNIQUE climbing experience. When coming to one of our HAPIK centers, our customers have access to a wide range of fun climbing walls and vertical challenges fully secured through auto belays as well as high ropes courses. With HAPIK, indoor rock climbing is made fun and accessible. Our purpose is to promote education, self-confidence and well-being through active play. At HAPIK, we like to say “THE HIGHER THE SUMMIT, THE BIGGER THE SMILE”. With already 3 locations in the US (Los Angeles, Dallas and Yonkers) we are opening our first location in Brooklyn in the amazing creative hub of Industry city and we are seeking a Center Manager who will bring this new center to the top. It is a great time to join the HAPIK adventure! PRINCIPAL DUTIES & RESPONSABILITIES The Center Manager is the Center Leader. They are accountable for everything that happens in the center and strive to bring the Center to the summit. This role is not confined to an office or laptop; the Center Manager spends over 75% of their time on the floor, actively engaging with staff and customers. They oversee all aspects of their center’s operations, leading by example, ensuring safety protocols, exceptional customer service, efficient facility operations, and business growth. The manager’s main responsibilities are: Customer Service: Foster a welcoming and inclusive environment for all visitors, ensuring exceptional customer service at all times. Address customer inquiries, concerns, and feedback promptly and professionally. Resolve any issues or conflicts that arise among customers or staff members. Safety: Ensure safety by enforcing all company and regulatory standards, Conduct regular safety inspections of climbing equipment, walls, harnesses, rope courses and other facilities. Staff Management: Hire, train, manage and motivate the staff in order to create a strong team environment and a result-driven culture, Create staff schedules, Be a hands-on leader and role model able to support the team by executing any position as needed. Facility Operations: Deliver efficient day-to-day operations for the center, including center opening/closure procedures, equipment maintenance, facility cleanliness, inventory management and cash and sales control. Business Development: Help the business thriveand ensure outstanding customer satisfaction to meet the company’s goals. Develop and manage budgets and implement some business strategies to drive revenue growth (pricing, promotions, marketing initiatives, …) Build relationships with community organizations, schools, and other potential stakeholders to promote the facility and increase participation. Stay informed about industry trends and competitor activities and adapt strategies accordingly. EDUCATION & QUALIFICATIONS Bachelor’s degree in business administration, sports management, hospitality or a related field or equivalent experience preferred. Prior 3 years of managerial experience, preferably within leisure, recreation, fitness, hospitality, entertainment or related industry. Knowledge of rock climbing is a plus. Strong leadership and interpersonal skills, with the ability to motivate and inspire a diverse team. Excellent communication and problem-solving abilities. Knowledge of safety regulations and best practices related to climbing or adventure sports. Familiarity with financial management principles and budgeting. CPR and first aid certification (preferred). SKILLS & VALUES Be enthusiastic: display a high level of positive energy and a wide smile. Be bold: take the initiative and achieve results. Show team spirit: be proud of your team and show commitment to doing well. Please note that applications submitted without a cover letter will not be considered. JOB DETAILS • Full time non-exempt., • Pay: 28-34$/hour considering experience + Bonus (up to 2500$ per quarter), • PTO: 15 (120 hours) vacation days 5 (40 hours) sick days 5 floating holidays • Health insurance, • Dental & Vision Insurance, • Availability on weekends, holidays and school holidays required, • Flexible scheduling: options for flexible work hours, especially during non-peak seasons, • Perk: employee discounts on climbing sessions and merchandise Job Type: Full-time Pay: $28.00 - $34.00 per hour Expected hours: 30 – 40 per week Benefits: Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Shift: Day shift Evening shift Application Question(s): Only application with a cover letter will be considered. Please submit a cover letter in the supporting document section in the review application page. Experience: Customer service: 3 years (Required) Supervising: 3 years (Required) Language: English (Required) Ability to Commute: Brooklyn, NY 11223 (Required) Ability to Relocate: Brooklyn, NY 11223: Relocate before starting work (Required) Work Location: In person

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  • Center Manager/Manageress
    Center Manager/Manageress
    1 month ago
    Full-time
    Sunset Park, Brooklyn

    HAPIK is a new and fast-growing brand of fun climbing gyms, and a new concept in the world of family entertainment centers (FEC). With an international presence (UK, France, Germany, Spain, USA), we strive to offer our guests a SAFE, FUN and UNIQUE climbing experience. When coming to one of our HAPIK centers, our customers have access to a wide range of fun climbing walls and vertical challenges fully secured through auto belays as well as high ropes courses. With HAPIK, indoor rock climbing is made fun and accessible. Our purpose is to promote education, self-confidence and well-being through active play. At HAPIK, we like to say “THE HIGHER THE SUMMIT, THE BIGGER THE SMILE”. With already 3 locations in the US (Los Angeles, Dallas and Yonkers) we are opening our first location in Brooklyn in the amazing creative hub of Industry city and we are seeking a Center Manager who will bring this new center to the top. It is a great time to join the HAPIK adventure! PRINCIPAL DUTIES & RESPONSABILITIES The Center Manager is the Center Leader. They are accountable for everything that happens in the center and strive to bring the Center to the summit. This role is not confined to an office or laptop; the Center Manager spends over 75% of their time on the floor, actively engaging with staff and customers. They oversee all aspects of their center’s operations, leading by example, ensuring safety protocols, exceptional customer service, efficient facility operations, and business growth. The manager’s main responsibilities are: Customer Service: Foster a welcoming and inclusive environment for all visitors, ensuring exceptional customer service at all times. Address customer inquiries, concerns, and feedback promptly and professionally. Resolve any issues or conflicts that arise among customers or staff members. Safety: Ensure safety by enforcing all company and regulatory standards, Conduct regular safety inspections of climbing equipment, walls, harnesses, rope courses and other facilities. Staff Management: Hire, train, manage and motivate the staff in order to create a strong team environment and a result-driven culture, Create staff schedules, Be a hands-on leader and role model able to support the team by executing any position as needed. Facility Operations: Deliver efficient day-to-day operations for the center, including center opening/closure procedures, equipment maintenance, facility cleanliness, inventory management and cash and sales control. Business Development: Help the business thriveand ensure outstanding customer satisfaction to meet the company’s goals. Develop and manage budgets and implement some business strategies to drive revenue growth (pricing, promotions, marketing initiatives, …) Build relationships with community organizations, schools, and other potential stakeholders to promote the facility and increase participation. Stay informed about industry trends and competitor activities and adapt strategies accordingly. EDUCATION & QUALIFICATIONS Bachelor’s degree in business administration, sports management, hospitality or a related field or equivalent experience preferred. Prior 3 years of managerial experience, preferably within leisure, recreation, fitness, hospitality, entertainment or related industry. Knowledge of rock climbing is a plus. Strong leadership and interpersonal skills, with the ability to motivate and inspire a diverse team. Excellent communication and problem-solving abilities. Knowledge of safety regulations and best practices related to climbing or adventure sports. Familiarity with financial management principles and budgeting. CPR and first aid certification (preferred). SKILLS & VALUES Be enthusiastic: display a high level of positive energy and a wide smile. Be bold: take the initiative and achieve results. Show team spirit: be proud of your team and show commitment to doing well. Please note that applications submitted without a cover letter will not be considered. JOB DETAILS • Full time non-exempt., • Pay: 28-34$/hour considering experience + Bonus (up to 2500$ per quarter), • PTO: 15 (120 hours) vacation days 5 (40 hours) sick days 5 floating holidays • Health insurance, • Dental & Vision Insurance, • Availability on weekends, holidays and school holidays required, • Flexible scheduling: options for flexible work hours, especially during non-peak seasons, • Perk: employee discounts on climbing sessions and merchandise Job Type: Full-time Pay: $28.00 - $34.00 per hour Benefits: Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Application Question(s): Only application with a cover letter will be considered. Please submit a cover letter in the supporting document section in the review application page. Experience: Customer service: 3 years (Required) Supervising: 3 years (Required) Language: English (Required) Ability to Commute: Brooklyn, NY 11223 (Required) Ability to Relocate: Brooklyn, NY 11223: Relocate before starting work (Required) Work Location: In person

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  • Shift Leader
    Shift Leader
    2 months ago
    $20–$24 hourly
    Full-time
    Manhattan, New York

    We are looking for passionate, talented Shift Leaders to join our team. We’re on an exciting journey, growing fast and sharing authentic, fresh, and nutritious Middle Eastern flavors. Your development is our priority — we train, mentor, and promote from within because we believe our people are the heart of our success. If you’re a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you! Responsibilities: • Lead daily operations, ensuring efficient team performance, guest service standards, and adherence to food quality and safety guidelines., • Guide team members to perform tasks efficiently and follow company standards., • Ensure the team provides delicious and safe food every day., • Provide excellent guest service, resolve concerns, and ensure a positive dining experience., • Manage inventory during shifts to ensure proper stock levels and minimize waste., • Assist in training new employees, ensuring they are prepared for their roles., • Manage operational tasks such as opening and closing procedures, cash handling, and ensuring store cleanliness. Requirements: • Minimum of one year of experience leading a team in a fast-casual environment., • New York/ServSafe Food Manager Certification., • Strong leadership and communication skills., • Ability to work in a fast-paced environment and handle multiple tasks., • Passion for guest service and team development., • Able to work nights, weekends, holidays, and variable schedules based on business needs., • Physical ability to lift at least 50 pounds regularly and perform extensive walking for 8-10 hours a day. Benefits: • Competitive pay and a bonus plan to recognize your impact., • Medical, dental, and vision insurance., • Commuter benefits., • Sick Pay., • Paid time off., • Employee discounts and free meals., • Growth opportunities through internal development. You’ll find more than a job here — you’ll find a community that values you, supports your goals, and celebrates your success. Apply today to lead a team and create a positive customer experience. We look forward to welcoming you to the team! We are proud to be an Equal Opportunity Employer and do not discriminate on any protected status. Naya is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status

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  • HVAC Retail Sales Representative - Coney Island Ave-Brooklyn
    HVAC Retail Sales Representative - Coney Island Ave-Brooklyn
    2 months ago
    Full-time
    Brooklyn, New York

    Chinese (Preferred) We are seeking a motivated and customer-oriented HVAC Retail Sales Representative to join our team. The ideal candidate will assist customers in selecting air conditioning and heating equipment, accessories, and parts, while also promoting our installation, repair, and maintenance services. This position combines retail sales with wholesale support for contractors and trade customers. Key Responsibilities: Greet and assist walk-in customers and contractors with product selection and pricing Provide knowledgeable recommendations on HVAC systems, parts, and accessories Prepare sales quotes and process orders accurately through our system Coordinate with warehouse and service teams to ensure smooth order fulfillment Promote company installation, repair, and maintenance services to residential and commercial customers Support wholesale customers with bulk orders and account inquiries Maintain product displays and ensure the store remains organized and welcoming Qualifications Previous experience in retail sales or customer service is preferred but not required. Strong cash handling skills and basic math proficiency for accurate transaction processing. Excellent communication skills with a focus on customer service. Ability to upsell products effectively to enhance customer satisfaction and increase sales. Bilingual candidates are highly desirable to better serve our diverse customer base. Familiarity with HVAC supply store operations is a plus but not mandatory. A positive attitude, strong work ethic, and ability to work as part of a team are essential for success in this role. Join our team as a HVAC Retail Sales Representative and contribute to creating an enjoyable shopping experience for our customers! Job Type: Full-time Pay: $17.00 - $21.19 per hour Expected hours: 40 per week Benefits: Employee discount Paid time off Language: Chinese (Preferred) Work Location: In person

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  • Barista / Cashier
    Barista / Cashier
    2 months ago
    $16.5–$18 hourly
    Full-time
    Bulls Head, Staten Island

    Bora bora smoothie cafe is a small business in Staten Island, NY. We are professional, agile and professional. Our work environment includes: Modern office setting Food provided Job Overview We are seeking a skilled Barista to join our team. The ideal candidate will have a passion for delivering exceptional customer service and creating delicious beverages in a fast-paced café environment. Duties - Prepare and serve a variety of hot and cold beverages, such as coffee, tea, and smoothies - Operate cash registers and handle customer payments - Maintain cleanliness and organization of the café area - Take customer orders accurately and efficiently - Provide excellent customer service by addressing customer inquiries and resolving any issues promptly - Follow food safety standards to ensure the quality and safety of all products - Upsell products to increase sales revenue. Requirements - Prior experience in a customer service or food service role is preferred - Familiarity with Aloha POS or similar point-of-sale systems is a plus - Strong mathematical skills for handling transactions and making change - Knowledge of retail math concepts for inventory management - Understanding of food safety guidelines and practices - Ability to work in a fast-paced environment while maintaining a positive attitude - Passion for the food industry and café culture Join our team as a Barista and be part of an exciting café environment where you can showcase your skills in customer service, beverage preparation, and sales. Job Types: Full-time, Part-time Pay: $16.53 - $17.05 per hour Expected hours: 30 per week Benefits: Employee discount Paid training Shift: Day shift Evening shift Morning shift Experience: Guest services: 1 year (Preferred) Barista experience: 1 year (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred) Ability to Commute: Staten Island, NY 10314 (Required) Ability to Relocate: Staten Island, NY 10314 : Relocate before starting work (Required) Work Location: In person

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