Are you a business? Hire chat email support candidates in Fort Lee, NJ
No phones - As a Customer Support Specialist you'll: Deliver a 'WOW' customer experience through email and chat to assist a diverse range of end users; Take ownership of customer issues, diving deep to uncover root causes, solving problems effectively, and providing valuable feedback to improve p...
Competitive Pay / Health Insurance / PTO / 401K - As a Customer Support Specialist you'll: Respond to customer inquiries via FreshDesk email and live chat; Become a product expert as well as an educator and advocate to customers; Troubleshoot customer issues pertaining to platform usage and confi...
Up to $60K per year / 401k / PTO / Medical & dental / WFH stipend - As a Customer Support Specialist you'll: Serve as one of the faces of the business and the main points of contact for customers via phone, chat and email; Maintain expert knowledge of the platform to ensure that you are providing...
Competitive pay / Medical, dental & vision / 401k / PTO / Home Office + Technology Reimbursement - As a Customer Experience Associate you'll: Provide exceptional customer support across phone, email, and chat, answering questions and resolving customer issues with professionalism and empathy; Tro...
Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Support Specialist you'll: Handle questions, comments and complaints regarding Spear products and services in a timely and accurate way, via phone, email or chat; Ensure timely and accurate resolution process and display cust...
Customer Service / Remote] - Anywhere in U.Up to $25 per hour - As a Customer Support Rep you'll: Respond to customer inquiries via email, chat, and phone, providing accurate information about the company's high-quality products; Upsell and add value by recommending complementary products that en...
Up to $55K-yr / Insurance benefits / 401k match / PTO / Monthly remote work reimbursement - As an Associate Product Support Specialist you'll: Deliver an exceptional customer experience through one-on-one interactions in the support email queue, live chat sessions, or phone calls; Collaborate wit...
Up to $85K per year / No support experience needed - As a Creative Technology Support Associate you'll: Directly respond to requests from new and experienced Runway users via email and chat; Investigate and escalate problem reports for product or billing transactions to appropriate teams; Collabo...
... servers, email systems, operating systems, software, and hardware - Utilizes the company ... chat with technical difficulties - Configures and maintains network hardware, such as routers ...
Serve as the first point of contact for customer inquiries via email, chat, and phone, ensuring ... Support User Acceptance Testing (UAT) for customer-specific configurations and integrations ...
... support, and innovation of our Genesys Cloud platform. • The Individual will work with our ... Chat, E-mail, SMS, WhatsApp, Video and Social Networks) and Embedded Framework
... and support of Sutherland Genesys platforms. Current platforms include Genesys Omni-Channel solutions such as SIP Server, Genesys Routing, Inbound Voice, Genesys OBS, Genesys Email, Genesys Chat ...
... support to external and internal clients. ESSENTIAL JOB FUNCTIONS ... Manage customer inquires via e-mail and instant chat within the company's SLA * Direct customers to ...
