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  • Sales
    Sales
    hace 3 días
    $31200–$50000 anual
    Jornada completa
    Colgate Center, Jersey City

    We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer support and client services, ensuring a positive experience for all customers. This role requires strong communication skills, attention to detail, and the ability to handle various customer inquiries effectively. Multilingual candidates are highly encouraged to apply as we serve a diverse clientele. Duties • Respond to customer inquiries via phone, email, and chat in a professional manner., • Provide accurate information regarding products and services, assisting customers with their needs., • Conduct outbound calling to follow up on customer feedback or resolve issues., • Maintain detailed records of customer interactions and transactions in our database., • Collaborate with team members to improve service delivery and enhance customer satisfaction., • Previous experience in customer service or call center environments is preferred., • Bilingual or multilingual skills are a plus; proficiency in English is required., • Strong computer skills with the ability to navigate various software applications., • Familiarity with sales techniques and analysis skills to identify customer needs effectively., • Typing proficiency is essential for efficient data entry tasks. Join our team where your skills will be valued, and you will have the opportunity to grow within an engaging work environment!

    ¡Incorporación inmediata!
    Inscripción fácil
  • Data Entry Clerk
    Data Entry Clerk
    hace 10 días
    $25–$30 por hora
    Jornada completa
    Manhattan, New York

    ABOUT US We’re a fast-growing digital team that believes work should fit your lifestyle not the other way around. We value accuracy, efficiency, and a positive mindset. As part of our remote team, you’ll have the flexibility to work from anywhere while contributing to meaningful projects that keep our systems running smoothly. YOUR ROLE As our Data Entry Clerk, you’ll ensure information is entered, updated, and maintained across our systems with precision and care. You’ll play a vital role in keeping our digital operations accurate, organized, and ready for success. YOUR DAILY RESPONSIBILITIES Enter and manage data in online platforms and internal databases. Verify and correct information for accuracy and completeness. Generate simple reports and maintain clear records. Handle confidential data responsibly. Collaborate with remote teammates through chat, email, etc. Assist with light administrative tasks as needed. WHAT WE ARE LOOKING FOR A strong eye for detail and accuracy. Basic computer skills (Microsoft Office, Google Workspace, or similar). Reliable internet connection and your own computer or laptop. Great written communication skills. Self-driven, organized, and dependable. No experience required — training provided! WHY JOIN OUR TEAM 100% Remote flexibility — work from your home, a café, or anywhere you choose. Flexible schedule — full-time or part-time options available. Flexible payroll cycle preferences + performance bonuses. Supportive team that values your success. Clear pathways for career advancement into admin or analyst positions. • Paid training and ongoing development opportunities.

    Sin experiencia
    Inscripción fácil
  • Customer Service Representative (CSR)
    Customer Service Representative (CSR)
    hace 2 meses
    $16–$18 por hora
    Jornada parcial
    Sunset Park, Brooklyn

    For more than 30 years, TaxVance has been serving our community with care, trust, and dedication. What began as a family-based service has grown into a mission-driven company committed to helping individuals, families, and small businesses thrive. We go beyond tax preparation — providing support with bookkeeping, financial guidance, and immigration-related documentation to ensure our community feels seen, supported, and empowered. Our team understands the challenges many face navigating complex financial and legal systems, which is why compassion, respect, and cultural understanding are at the heart of everything we do. At TaxVance, our promise is simple: to stand alongside our clients as partners in their growth and peace of mind. Whether it’s filing taxes, supporting a business, or helping families with immigration paperwork, we are here to uplift, guide, and create lasting impact. Role Overview: We are seeking a proactive and empathetic Customer Service Representative (CSR) to join our team. As the first point of contact for clients, you will handle inquiries, resolve issues, and ensure a smooth customer experience from start to finish. Your role will be essential in building trust, strengthening client relationships, and supporting the growth of TaxVance. Key Responsibilities: • Serve as the primary point of contact via phone, email, chat, and social media., • Respond to client inquiries regarding tax filings, bookkeeping, and general service questions., • Assist clients in navigating the TaxVance platform, uploading documents, and completing forms., • Escalate complex cases to tax specialists or managers while ensuring follow-up., • Track client interactions and maintain accurate records in CRM/automation systems., • Identify common issues and provide feedback to improve customer experience and workflows., • Uphold professionalism, empathy, and discretion in all communications. Qualifications • Required:, • Previous experience in customer service, call center, or client-facing role., • Excellent communication skills in English and Spanish (bilingual)., • Strong organizational skills and attention to detail., • Comfort using digital tools (CRM, email, chat platforms, cloud storage)., • Ability to remain calm and empathetic under pressure., • Preferred:, • Experience in financial services, tax preparation, or bookkeeping support., • Familiarity with automation platforms (e.g., Make.com, n8n, or similar)., • Knowledge of U.S. tax basics is a plus. What We Offer • Competitive base salary + performance incentives., • Training and professional development opportunities., • Growth path into specialized financial service or operations roles., • Being part of an innovative, community-focused company on a mission to simplify finance. At TaxVance, our promise is simple: to stand alongside our clients as partners in their growth and peace of mind. Whether it’s filing taxes, supporting a business, or helping with immigration paperwork, we are here to uplift, guide, and create lasting impact in our Latinx community for years to come. Apply today!

    Inscripción fácil