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Job DescriptionDescription: Many Nations Academy (MNA) is seeking a trauma informed, student and academic wellness advisor to join our team as the newest School Counselor, with an emphasis on Health and Wellness! MNA is an alternative high school within NAYA Family Center, located in the Cully neighborhood of NE Portland. MNA’s educational model is culturally specific and reflects the values of Native peoples, though our students come from all backgrounds. Being a teacher at MNA is different than at other schools. Annual enrollment is 50 to 60 students, and our teacher to student ratio is 1 to 10, giving you the chance to get to know each learner and their needs. Food, housing, and other resource needs that are barriers to learning can be addressed by NAYA staff right in the building. The Health and Wellness Counselor fulfills a dual role within the Many Nations Academy. The position is a combination of 50% time spent functioning as a Counselor, 25% time spent teaching Physical Education, and 25% time spent teaching Health Education. The primary goal of this position is to support students' holistic well-being, fostering lifelong healthy living. NAYA offers an exceptional benefits package, including free medical, dental and vision insurance for employees (and affordable care for family), 401(k) retirement plan with 6% match, and paid holidays. General working hours are from 9am - 6pm. The school year spans August 20, 2025 - June 12, 2026. Pay is starting at $58,000 - $60,000 annually. Who You Are: • Ideally, you have work or lived experience in the Native community—or a strong commitment to learning Native history and understanding the strengths and challenges of Urban Native youth., • You believe in supporting the whole student—socially, emotionally, and academically—and you build trust through consistency, compassion, and presence., • You hold a Bachelor’s or Master’s degree in School Counseling, Mental Health Counseling, or a closely related field., • You connect easily with students, families, and colleagues, and you use those relationships to help students thrive., • You understand Native American history and the diversity within the local Native community, with insight into the Urban Indian experience., • You’re organized and dependable -- able to manage competing priorities, follow through, and adapt when plans shift., • You’ve provided academic support, counseling, and/or mentoring and know how to walk alongside students in their journey., • You don’t go it alone -- you collaborate with school staff and community partners to ensure students are fully supported., • You know that being an educator means that you’ll face stressful situations. You are the sort of person who brings calmness, curiosity and flexibility to these situations., • You are self-aware and welcome feedback as part of your professional growth. 50% Counseling • Provide individual and group counseling to support students’ social-emotional well-being and growth., • Design and implement a comprehensive school counseling program addressing academic, career, and personal development., • Collaborate with staff, families, and community partners to address student needs and promote overall well-being., • Support students in academic planning, career exploration, and the development of essential life skills., • Deliver daily instruction in physical and health education aligned with curriculum standards and student needs., • Create lesson plans and materials that promote skill-building, wellness, and student engagement.., • Assess and track student progress in physical health, academic development, and social-emotional learning., • Communicate student performance and behavior to parents through regular updates and reports., • Lead or support extracurricular opportunities and initiatives that promote student connection and leadership. Application Instructions Providing a cover letter helps us best understand your interest in the role, so we encourage you to submit one along with your resume. If you need accommodation during the application process, please email . Questions? Want to chat about this role before you decide to apply? Contact Jay Hosteen, MNA Principal or the HR Team. NAYA is committed to building a work environment that respects and inspires every community member. Our mission is to serve Urban Native youth and families, so we strongly encourage members of the Native community to apply. We encourage applications from members of other historically marginalized groups, as well, including women, people of color, those with disabilities, members of the LGBTQ+ community, and those who have served in the military.Requirements:

Job DescriptionDescription: Position Description: NAYA Family Center is seeking a compassionate and culturally grounded Youth Advocate to join our Youth & Education Services team. This role provides critical support to students, helping them navigate educational challenges, build life skills, and connect to community resources. You will work directly with students, families, and schools to foster academic success, personal growth, and cultural identity. Approximately 75% of this position involves direct service, with the remainder focused on program coordination, documentation, and advocacy. This position is part of NAYA’s broader Youth and Education programming, collaborating with schools, community partners, and families to create wraparound support for students. NAYA offers an exceptional benefits package, including free medical, dental, and vision insurance for employees (with affordable options for family members), a 401(k) retirement plan with a 6% match, paid vacation, and 16 paid holidays. This is a full-time role with work hours of 9 am to 6 pm with a one-hour unpaid lunch. Some evening and weekend work may be required based on project needs. Once training and onboarding are complete, there may be flexibility to work from home 1-2 days a week with supervisor approval. The pay rate for this position starts at $23 per hour. Who You Are • Ideally, you have lived or professional experience working with diverse populations, particularly within Native American communities., • You are familiar with local community resources, emergency services, and social service agencies, especially for low-income and diverse populations., • You connect with clients in ways that motivate better outcomes while demonstrating patience, empathy, and accountability., • You are skilled in building strong relationships with youth, families, and community partners., • You are organized, detail-oriented, and able to manage multiple priorities., • You are committed to trauma-informed care, harm reduction, and culturally responsive services., • You communicate effectively across diverse backgrounds and build relationships grounded in respect and empathy., • You are flexible, adaptable, and able to remain steady and responsive in high-stress situations., • You are a collaborative team member, comfortable working across agencies and programs to deliver wraparound services., • You maintain thorough, timely, and accurate documentation in line with agency and funder requirements., • You demonstrate self-awareness, listening deeply, centering others, and taking accountability for your actions., • You are consistently punctual, reliable, and dependable in support of your team and clients., • You are proficient in computer skills, including web-based research, word processing, MS Excel, and email. What You'll Do • Provide academic advocacy, mentoring, and support to students across elementary, middle, and high school., • Serve as a liaison between students, families, and schools to ensure educational needs are met., • Connect students and families to NAYA programs and community resources that support growth and development., • Facilitate skill-building workshops, goal-setting sessions, and group activities for students and families., • Maintain accurate records, track student progress, and prepare documentation for program reporting., • Participate in program planning, development, and evaluation to improve youth services., • Collaborate with other NAYA staff and external partners to strengthen systems of support for students., • Support students in navigating academic, social, and personal challenges while promoting cultural identity and belonging. Read the full job description here. Application Instructions Providing a cover letter helps us best understand your interest in the role, so we encourage you to submit one along with your resume. If you need accommodation during the application process, please email . Questions? Want to chat about this role before you decide to apply? Contact Evelyn Aguilar, Youth Advocacy Manager, or the HR team. NAYA is committed to building a work environment that respects and inspires every community member. Our mission is to serve Urban Native youth and families, so we strongly encourage members of the Native community to apply. We encourage applications from members of other historically marginalized groups, as well, including women, people of color, those with disabilities, members of the LGBTQ+ community, and those who have served in the military. Requirements:

Job DescriptionDescription: NAYA Family Center is looking for a passionate and dedicated Resident Services Coordinator to support residents and families in Portland’s Cully neighborhood. In this role, you will have the opportunity to make a positive impact by assisting individuals who have experienced unstable housing, promoting community-building, and connecting residents with vital resources. We are seeking someone who thrives in a community-focused environment, values cultural connection, and is eager to support others in a meaningful way. This position will involve spending time at various affordable housing sites in Portland's Cully neighborhood. NAYA offers an exceptional benefits package, including free medical, dental, and vision insurance for employees (with affordable options for family members), a 401(k) retirement plan with a 6% match, paid vacation, and 14 paid holidays. This is a full-time role with work hours of 9 am to 6 pm with a one-hour unpaid lunch. Some evening and weekend work may be required based on project needs. The hourly rate for this position is $26 to $27/hour. Who You Are • You have at least two years of relevant experience in housing services, social work, or community engagement., • You are a compassionate and proactive advocate with experience working alongside diverse communities, particularly those affected by housing insecurity., • You understand the systemic challenges contributing to homelessness and are committed to addressing them through direct service, relationship-building, and culturally responsive support., • Knowledge of Native American history, an understanding of the diversity of the local Indigenous/Alaska Native community and issues surrounding the Urban Indian experience preferred., • You are skilled in resource coordination, supporting youth and families access essential services., • You have knowledge of local community resources, emergency services, and social service agencies, focused on low-income and BIPOC community required., • You enjoy building relationships with community partners and organizations to ensure housing stability., • Your ability to balance empathy with professionalism ensures families receive the support they need to thrive., • You thrive in a team-oriented workplace, are adaptable, and are willing to roll up your sleeves and pitch in, even when it’s not your job., • You possess strong communication and trauma informed approaches, engaging effectively with diverse groups and adapting to varied contexts., • You demonstrate self-awareness, listening deeply, centering others, and taking accountability for your actions., • You are consistently punctual, reliable, and dependable in support of your team and clients., • Conduct outreach efforts to new residents, introducing them to NAYA's services and programs., • Assess resident service and support needs to sustain stable housing., • Help residents find permanent housing, and connecting them with helpful resources., • Develop and maintain strong relationships with landlords, property managers, and service providers to ensure a positive living environment., • Assess the needs of the residents and organize/implement on-site events which focus on cultural arts, health and wellness, youth engagement and other activities aimed at creating a strong, safe, and healthy community., • Maintain accurate and timely documentation, track participant progress, and ensure compliance with agency and funding requirements., • Input data and maintain NAYA and/or contractually required information database systems to track participant information, database examples include but are not limited to Efforts to Outcome (ETO) always adhering to confidentiality requirements., • Actively collaborate with NAYA’s housing team and broader service network to coordinate holistic support for families., • Support residents to access community resources, as well as connect them to NAYA’s wraparound services., • Represent NAYA professionally in community partnerships, meetings, and advocacy efforts. Application Instructions Providing a cover letter helps us best understand your interest in the role, so we encourage you to submit one along with your resume. If you need accommodation during the application process, please email . Questions? Want to chat about this role before you decide to apply? Contact Erika Silver, Director of Housing & Stabilization Services, or the HR team. NAYA is committed to building a work environment that respects and inspires every community member. Our mission is to serve Urban Native youth and families, so we strongly encourage members of the Native community to apply. We encourage applications from members of other historically marginalized groups, as well, including women, people of color, those with disabilities, members of the LGBTQ+ community, and those who have served in the military.Requirements:

Job DescriptionDescription: NAYA Family Center is seeking a compassionate and dedicated Youth Housing Advocate to join our Youth & Education Services team. In this role, you will work directly with Native American and Alaska Native youth (ages 15–24) who are experiencing homelessness or housing instability. Your primary focus will be to provide support, advocacy, and resources to help these young individuals achieve housing stability and self-sufficiency. This position is primarily direct service (80%), with the remaining time dedicated to administrative tasks and service coordination. You will collaborate with other NAYA programs and community partners to ensure comprehensive support for the youth you serve. NAYA offers an exceptional benefits package, including free medical, dental, and vision insurance for employees (with affordable options for family members), a 401(k) retirement plan with a 6% match, paid vacation, and 16 paid holidays. This is a full-time role with work hours of 9 am to 6 pm with a one-hour unpaid lunch. Some evening and weekend work may be required based on project needs. Once training and onboarding are complete, there may be flexibility to work from home 1-2 days a week with supervisor approval. The pay range for this position is $22-25 per hour. Who You Are • Ideally, you have lived or professional experience working with diverse populations, particularly within Native American communities., • You have experience working with youth, particularly those facing housing instability., • You are knowledgeable about local resources and services available to homeless youth., • You are passionate about empowering youth and supporting their journey toward independence and stability., • You are organized, detail-oriented, and capable of managing multiple tasks simultaneously., • You are adaptable and able to work effectively in a dynamic and sometimes challenging environment., • You are committed to trauma-informed care, harm reduction, and culturally responsive services., • You communicate effectively across diverse backgrounds and build relationships grounded in respect and empathy., • You are flexible, adaptable, and able to remain steady and responsive in high-stress situations., • You are a collaborative team member, comfortable working across agencies and programs to deliver wraparound services., • You maintain thorough, timely, and accurate documentation in line with agency and funder requirements., • You demonstrate self-awareness, listening deeply, centering others, and taking accountability for your actions., • You are consistently punctual, reliable, and dependable in support of your team and clients., • Provide direct support and advocacy for youth experiencing housing instability, • Help clients locate, secure, and maintain safe housing, • Connect youth to community resources, including food, healthcare, and education, • Assist with life skills development, goal setting, and personal growth, • Offer crisis intervention and ensure client safety as needed, • Collaborate with other NAYA programs and community partners, • Maintain accurate, timely documentation of client interactions and progress, • Participate in training and professional development opportunities Application Instructions Providing a cover letter helps us best understand your interest in the role, so we encourage you to submit one along with your resume. If you need accommodation during the application process, please email . Questions? Want to chat about this role before you decide to apply? Contact Cheyenna Kimbol, Youth Housing Manager, or the HR team. NAYA is committed to building a work environment that respects and inspires every community member. Our mission is to serve Urban Native youth and families, so we strongly encourage members of the Native community to apply. We encourage applications from members of other historically marginalized groups, as well, including women, people of color, those with disabilities, members of the LGBTQ+ community, and those who have served in the military. Requirements:

Job DescriptionDescription: NAYA Family Center is looking for a compassionate and grounded Alcohol and Drug Specialist to join our Youth & Education Services team. This role provides critical support to young people (ages 16–24) who are experiencing houselessness and struggling with alcohol and/or drug use and mental health barriers. Many of the youth served are not yet connected to treatment, counseling, or recovery resources. As the Alcohol and Drug Specialist, you will provide prevention activities, pre-treatment support, counseling, case management, and referrals to treatment and mental health services. You’ll also help youth build connection, identity, and stability within the Native community. Approximately 70% of this position is direct service, with the remainder focused on coordination, documentation, advocacy, and program development. This position is part of the Recovery Oriented Supports and Engagement (ROSE) Program, which includes collaboration with multiple partner agencies in the Homeless Youth Continuum. NAYA offers an exceptional benefits package, including free medical, dental, and vision insurance for employees (with affordable options for family members), a 401(k) retirement plan with a 6% match, paid vacation, and 16 paid holidays. This is a full-time role with work hours of 9 am to 6 pm with a one-hour unpaid lunch. Some evening and weekend work may be required based on project needs. Once training and onboarding are complete, there may be flexibility to work from home 1-2 days a week with supervisor approval. The pay rate for this position is $25-27 per hour. Who You Are: • You are a Certified Alcohol and Drug Counselor I (CADC I); CADC II or III is preferred., • You have experience in addiction services, youth development, and/or human services, particularly with houseless, low-income, and culturally diverse youth populations., • You are knowledgeable about clinical issues related to substance use, mental health, and the houseless youth experience., • You are familiar with Native American history, culture, and the diversity of the local AI/AN community, and you understand the systemic issues impacting urban Native youth., • You are skilled in managing a caseload of 25–40 youth while balancing shifting priorities and schedules., • You can provide both individual and group counseling and create safe spaces for youth to engage in healing and recovery., • You communicate effectively across diverse backgrounds and build relationships grounded in respect and empathy., • You are flexible, adaptable, and able to remain steady and responsive in high-stress situations., • You are a collaborative team member, comfortable working across agencies and programs to deliver wraparound services., • Conduct and review alcohol and drug (A&D) screenings, coordinate assessments, and refer youth to appropriate levels of care., • Provide or arrange individual counseling and facilitate weekly or bi-weekly group counseling sessions., • Collaborate with case managers and peer mentors to support youth in setting and achieving personal goals., • Engage youth in cultural connection and community belonging, supporting identity and self-determination., • Provide support to youth in shelter or host home placements, including reunification or alternate stable housing., • Coordinate with mental health providers and treatment services to ensure youth receive comprehensive wraparound care., • Maintain accurate, timely documentation and clinical records in line with agency guidelines., • Support curriculum and program development, peer mentor programming, and aftercare efforts. Application Instructions Providing a cover letter helps us best understand your interest in the role, so we encourage you to submit one along with your resume. If you need accommodation during the application process, please email . Questions? Want to chat about this role before you decide to apply? Contact Cheyenna Kimbol, Youth Housing Manager, or the HR team. NAYA is committed to building a work environment that respects and inspires every community member. Our mission is to serve Urban Native youth and families, so we strongly encourage members of the Native community to apply. We encourage applications from members of other historically marginalized groups, as well, including women, people of color, those with disabilities, members of the LGBTQ+ community, and those who have served in the military. Requirements:

Job Description Posting Title: Youth Crisis Line Supervisor Position Title: YouthLine Supervisor Status: Full-Time/Non-exempt Reports To: YouthLine Managing Supervisor Compensation: Starting salary for this position is $28.44/hour plus health, dental, vision insurance, short- and long-term disability, life insurance premiums; a matching 401K plan; a flexible spending plan; access to professional development funds, licensure supervision at no cost to employee; PSLF repayment; an employee assistance program; and a free fitbit. Lines for Life provides a $1 per hour in-office shift differential on top of the base pay for hours worked in the office when required to work in office at least 3 days per week. Youth Crisis Line Supervisor Schedule options: 40 hours per week: Will include 1 weekend day in office (Saturday or Sunday) and an optional remote day, includes weekly Flex Time. 32 hours per week: Will include 1 weekend day in office (Saturday or Sunday), benefits eligible, does not include weekly Flex Time. Youth Crisis Line Supervisor Schedule: Must be available to regularly work between the hours of 12:30pm – 11:30 pm to accommodate the hours of operation for the YouthLine Call Center in Portland. Days of the week TBD, but will include at least one weekend day each week. A portion of each shift will be spent supervising youth volunteers and interns and the remainder of the shift taking contacts via call, text, and chat on the YouthLine help, support, and crisis line. About YouthLine: YouthLine is a free peer-to-peer help, support, and crisis line for youth ages 10-24. For over 20 years, the YouthLine has helped support the mental wellness of young people, prevent youth suicide, and change culture around mental wellbeing by through teen-to-teen mental health support. Teen and young adult volunteers and interns receive extensive training to serve as peer counselors for other youth and are supervised by educated clinicians with extensive crisis experience. The peer experience is critical: youth best understand the experience of their peers because they are living the same experience, uniquely situating them to provide meaningful, impactful support for youth in crisis. Join us in creating a community where teens can lean on each other, find strength, and discover pathways to healing. Together, we can change lives—one conversation at a time! Youth Crisis Line Supervisor Position Summary: This position will supervise, assist and mentor volunteer YouthLine Peer Helpers and Coaching Volunteers between the hours of 3:30PM – 10:30 PM. YouthLine Supervisors oversee volunteers and interns answering acute crisis and referral calls, texts, and chats with care and compassion on the YouthLine, assist with quality assurance monitoring, and build community and positive relationships with youth, focusing on inclusion and youth development. This position is primarily a mentorship and supportive role for the YouthLine youth volunteers, but will answer crisis contacts daily outside of hours when youth volunteers and interns are present. Youth Crisis Line Supervisor Responsibilities: • Demonstrate the culture of Lines for Life by modeling behavior that supports the goals and philosophies of Lines for Life and the YouthLine., • Supervise the YouthLine help, support, and crisis line, a teen-to-teen line with call, text, chat, and email capabilities., • Utilize clinical knowledge and collaborate with Team Leads to assess safety of the youth who reach out and contact emergency or protective intervention services to provide more focused support when needed. Determine when emergency services or protective services need to be contacted to provide support to youth crisis contacts. Provide final clinical decisions on supporting contacts., • Support YouthLine volunteers answering calls, texts, and chats with compassion in accordance with Lines for Life’s training expectations and scope., • Establish rapport with YouthLine volunteers and contacts, and act as a resource of knowledge and systems use for volunteers., • Collaborate with the Youth Development team on providing ongoing mentoring and development for youth volunteers and interns., • Maintain YouthLine contact procedures., • Establish and promote community and inclusiveness between youth volunteers and staff members by creating a welcoming, caring environment., • Implement and follow all protocols and procedures for supporting youth who reach out to the YouthLine help, support, and crisis line., • Work independently in managing calls, texts, and chats that reach an acuity level that is more appropriate for staff than youth volunteers., • Troubleshoot and problem-solve various technology issues that arise in the YouthLine call center., • Answer calls, texts, and chats from youth contacts daily outside of hours when youth volunteers and interns are not present., • Identify appropriate, available resources that can be provided to contacts and support the efforts of the YouthLine., • Attend weekly and monthly meetings including, but not limited to: weekly individual supervision, weekly clinical supervision, bi-weekly Clinical staff meetings, monthly YouthLine all-staff meetings, and monthly Lines for Life staff meetings., • Complete Flex Times tasks weekly when not supervising or taking contacts on the help, support, and crisis line., • Master’s Degree in a related social sciences field., • Crisis Intervention Training., • A minimum of two years of experience working with youth., • Proficient with database and MS Office computer environment., • Excellent communication and interpersonal skills., • Ability to mentor youth., • Ability to handle stress., • Must be available to regularly work between the hours of 12:30pm – 11:30 pm to accommodate the hours of operation for the YouthLine Call Center in Portland. Youth Crisis Line Supervisor Compensation Package: The starting salary for this position is $28.44/hr. for individuals with graduate degrees in a related field. Lines for Life also offers a great benefits package valued at over $9,500 that includes full coverage for employee health, dental, vision, short- and long-term disability, and life insurance premiums; a matching 401K plan; a flexible spending plan; an employee assistance program; and a free fitbit. About the Organization: Lines for Life is a regional non-profit that is dedicated to preventing substance abuse and suicide. We offer help and hope to individuals and communities and promote mental health for all. Our work addresses a spectrum of needs that include intervention, prevention, and advocacy. We educate, train, and advocate to prevent issues of substance abuse, mental illness, and thoughts of suicide from reaching crisis levels. But when a crisis arises or support is needed, we are available 24/7/365 to intervene with personalized help. This job description is not meant to be an all inclusive list of duties and responsibilities, but constitutes a general definition of the position’s scope and function in the company. Lines for Life is an equal opportunity employer. EEO: Lines for Life strives to create a diverse, inclusive environment to better represent the communities that we serve. We are an equal opportunity employer. Lines for Life shall not discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, or national origin. However, it shall not be a violation of this clause for Lines for Life to extend a publicly announced preference in employment to Indians living on or near an Indian reservation, in connection with employment opportunities on or near an Indian reservation, as permitted by 41 CFR 60-1.5. All Lines for Life employees must be approved to work by the Oregon Department of Human Services’ Background Check Unit. Background checks are completed after a conditional offer of employment has been extended.

Job DescriptionDescription: NAYA Family Center seeks a community oriented and experienced foster care or social services professional to help serve our community as our Foster Care Support Specialist! The Foster Care Support Specialist works closely with youth, families, and caregivers, coordinating with tribal and state systems to ensure safety, stability, and connection to culture. This role combines case management, crisis response, and community collaboration to help youth thrive. NAYA offers an exceptional benefits package, including free medical, dental, and vision insurance for employees (with affordable options for family members), a 401(k) retirement plan with a 6% match, paid vacation, and 16 paid holidays. This is a full-time role with work hours of 9 am to 6 pm with a one-hour unpaid lunch. Some evening and weekend work may be required based on project needs. Once training and onboarding are complete, there may be flexibility to work from home 1-2 days a week with supervisor approval. Who You Are • You have lived or professional experience working with diverse populations, particularly within Native American communities., • You have a bachelor’s degree in social work or a related field, or equivalent experience in human/social/direct/educational services., • You have knowledge and understanding of the Indian Child Welfare Act (ICWA) and DHS Child Welfare systems., • You have experience providing social services to families and, ideally, experience in cultural arts or enrichment programs., • You are familiar with local community resources, emergency services, and social service agencies, especially for low-income and diverse populations., • You are committed to trauma-informed care, harm reduction, and culturally responsive services., • You excel at managing high-volume caseloads, staying organized under multiple deadlines and shifting priorities., • You practice good judgment in problem-solving and crisis management, maintaining composure in high-pressure situations., • You thrive in a team-oriented workplace, are adaptable, and are willing to roll up your sleeves and pitch in, even when it’s not your job., • You connect with clients in ways that motivate better outcomes while demonstrating patience, empathy, and accountability., • You possess strong communication skills, engaging effectively with diverse groups and adapting to varied contexts., • You demonstrate self-awareness, listening deeply, centering others, and taking accountability for your actions., • You are consistently punctual, reliable, and dependable in support of your team and clients., • Manage a caseload of youth in foster care, conducting assessments and developing individualized service plans., • Advocate for youth with families, schools, and social service agencies, ensuring their needs are met., • Support foster and relative caregivers with guidance, resources, and culturally grounded strategies., • Incorporate cultural practices and traditions into care planning and service delivery., • Respond to crises and provide problem-solving support to youth and families., • Collaborate with tribal, state, and community organizations to coordinate services and resources. Application Instructions Providing a cover letter helps us best understand your interest in the role, so we encourage you to submit one along with your resume. If you need accommodation during the application process, please email . Questions? Want to chat about this role before you decide to apply? Contact Elisha Big Back , Foster Care Services Manager or HR at . NAYA is committed to building a work environment that respects and inspires every community member. Our mission is to serve Urban Native youth and families, so we strongly encourage Native people to apply. We encourage applications from members of other historically marginalized groups, as well, including women, people of color, those with disabilities, members of the LGBTQ+ community, and those who have served in the military. Requirements:

Job DescriptionDescription: NAYA Family Center is looking for a passionate and dedicated Resident Services Manager to lead and support resident services across NAYA housing sites and contracted partner sites. In this role, you will ensure that high-quality, culturally based services are available to residents, foster housing stability, build community, and connect residents with vital internal and external resources. You will supervise, train, and support the Resident Services Coordinator team while also stepping in to provide direct resident services when needed. This position is based at the NAYA office but will involve regularly rotating between housing sites. NAYA offers an exceptional benefits package, including free medical, dental, and vision insurance for employees (with affordable options for family members), a 401(k) retirement plan with a 6% match, paid vacation, and 14 paid holidays. This is a full-time role with work hours of 9 am to 6 pm with a one-hour unpaid lunch. Some evening and weekend work may be required based on project needs. The yearly salary for this position is $72,000-76,000. Who You Are • You have at least three years of experience supporting participants with housing resources or other critical needs, with at least two years of supervisory experience preferred., • You are a compassionate, proactive leader committed to culturally responsive services and supporting diverse communities., • You understand the systemic challenges contributing to housing instability and are committed to addressing them through direct service, team leadership, and relationship-building., • Knowledge of Native American history, an understanding of the diversity of the local Indigenous/Alaska Native community, and awareness of issues affecting the Urban Indian experience are required., • You are skilled in staff supervision, mentorship, and professional development., • You possess strong communication skills, trauma-informed approaches, and the ability to engage effectively with diverse populations., • You thrive in a team-oriented workplace, are adaptable, and can balance leadership responsibilities with hands-on support when necessary., • You are proficient in computer skills, including web-based research, word processing, MS Excel, database management, and email., • Certification (or ability to certify) in CPR, First Aid, and AED is required. What You'll Do • Ensure high-quality, culturally based resident services are provided at NAYA housing sites and contracted partner sites., • Hire, train, supervise, and support Resident Services Coordinator team members, including administering performance improvement plans or disciplinary actions when needed., • Step in to provide direct resident services at housing sites in the event of vacancies or extended staff leave., • Coordinate site-level activities, workgroups, trainings, and professional development opportunities., • Maintain accurate and timely data entry and reporting for program obligations, and develop systems to track and report on NAYA Resident Services outcomes., • Build and maintain relationships with community partners, landlords, and property managers to ensure positive living environments., • Collaborate with NAYA leadership, property management, and service delivery teams to coordinate efforts and support housing stability., • Support grant writing, government proposals, program budgets, and funder reports., • Represent NAYA professionally in community partnerships, meetings, and public events and coordinate wraparound services effectively with other NAYA Family Center programs and staff., • Uphold confidentiality and ensure smooth coordination with other NAYA Family Center programs. Application Instructions Providing a cover letter helps us best understand your interest in the role, so we encourage you to submit one along with your resume. If you need accommodation during the application process, please email . Questions? Want to chat about this role before you decide to apply? Contact Erika Silver, Director of Housing & Stabilization Services, or the HR team. NAYA is committed to building a work environment that respects and inspires every community member. Our mission is to serve Urban Native youth and families, so we strongly encourage members of the Native community to apply. We encourage applications from members of other historically marginalized groups, as well, including women, people of color, those with disabilities, members of the LGBTQ+ community, and those who have served in the military. Requirements:

Job Seekers can review the Job Applicant Privacy Policy by clicking here () . Job Description : Onsite in Portland, OR 97217 Schedule: Mon-Fri 6am-2:30pm START ON A CAREER PATH THAT HAS A FUTURE At Ryder, our most important competitive advantage is our people. CULTURE- INTEGRITY- FAMILY . As a Rental Manager Trainee, you’ll be part of a dynamic team, equipped to succeed and empowered to develop your career, with real growth, in a focus and timely fashion. Job Summary This program is fast-paced and touches every aspect of the business unit. In this role, you will acquire proven industry knowledge, skills and resources to develop your relationship building. We allow you to carve out your own career path and promote from within , based on performance. Though this program is designed to be completed in 18-24 months, there is opportunity to complete it in as little as 12 months. The incumbent will be assigned to operational and administrative tasks in support of location and regional management. If you're motivated, coachable, and looking to get your sales, operations, or management career started, you've come to the right place. Structured work weeks, rotational Saturday's (depending on branch location/hours), and competitive pay plus OT. We also offer a full benefits package, 401k employer match, and a discount on RyderShares! You thought that was it? Take a look at a few of these: Ryder has most recently been named One of Most Trustworthy Companies in America () by Newsweek , America's Best Large Employers () by Forbes , World's Most Admired Companies () by Fortune Magazine , Top Company for Women to Work for in Transportation () by Women in Trucking, Overdrive Award () by General Motors , Food Logistics' Top 3PL Award () by SDC EXEC , Reader's Choice Excellence Awards by Inbound Logistics , & Top Women to Watch in Transportation () . What about our green initiative…? We have the largest EV footprint in the U.S. In addition to that, Verizon has recognized Ryder with Supplier Environmental Excellence Award . Have we mentioned we value our people? Hear it from the people that work here! Essential Functions Handling the sales and process for inbound calls as well as outbound solicitation Maintain current and accurate data within the company's marketing database Responsible for generating rental, lease and used vehicle sales leads Manage all rental asset processes to include Vehicle Pm and cleanliness standards Meet overall Ryder market share by successfully executing the sales and marketing initiatives Maintain compliance with company, local, state, federal and other regulatory agencies Reconcile all customer concerns, issues and disputes in order to maintain the ongoing relationships and grow the current customer base Additional Responsibilities On a voluntary basis as well as based on scheduling, the Rental Management Trainee will be required to perform the role of On-Call Representative based on work schedules as determined by Supervisor. Performs other duties as assigned. Skills and Abilities Strong verbal and written communication skills Excellent communication and interpersonal skills Possesses flexibility to work in a fast paced, dynamic environment High energy, self motivated, self directed person who is able to focus on multiple projects and activities simultaneously and able to thrive in a fast-paced environment Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors) Ability to work independently and as a member of a team Detail oriented with strong follow-up practices Possess a high degree of common sense and the aptitude to learn quickly Ability to relocate in the region/US at the conclusion of the training program Must be computer literate intermediate required Qualifications Bachelor's degree required business administration or similar related degree One (1) year or more customer service with issues resolution experience preferred Must be computer literate intermediate required Travel: None DOT Regulated: No Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you. FB INDexempt LI-RB Job Category: Operations and Support Compensation Information : The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below: Pay Type : Salaried Minimum Pay Range: $53K Maximum Pay Range: $55K Benefits Information: For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan. Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Security Notice for Applicants: Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through . Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at or 800-793-3754. Current Employees : If you are a current employee at Ryder, please click here () to log in to Workday to apply using the internal application process. Job Seekers can review the Job Applicant Privacy Policy by clicking here () . wd

Our Company: At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong. We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry. At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open. A Typical Day: Joining H&R Block as a Tax Associate means you will have the support of an expert team dedicated to providing you with the tax training you need to be successful. You will also have the freedom, flexibility, and extra earnings you will need to embrace what makes your life uniquely yours. • Conduct tax interviews with clients face to face and through virtual tools – video, phone, chat, email, • Prepare complete and accurate tax returns, • Generate business growth, increase client retention, and offer additional products and services, • Provide clients with IRS support, • Support office priorities through teamwork and collaboration, • Grow your tax expertise What you'll bring to the team...:, • Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course1, • Experience working in a fast-paced environment, • Comfort working with virtual tools – video, phone and chat, • Ability to effectively communicate in person, via phone and in writing, • Must meet all other IRS and applicable state requirements, • High school diploma / equivalent or higher It would be even better if you also had...:, • Bachelor’s degree in accounting or related field, • Previous experience in a customer service or retail environment, • Experience working in a fast-paced, supportive environment, • Employee Assistance Program with Health Advocate., • Wellbeing program, BetterYou, to help you build healthy habits., • Neurodiversity and caregiver support available to you and your family., • Various discounts on everyday items and services., • Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan. The Community You Will Join: At H&R Block we remain committed to building a Connected Culture — one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team. You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other. H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. If you’re looking to make an impact, H&R Block is the place for you. 1 - Enrollment in or completion of the H&R Block Income Tax Course or Tax Knowledge Assessment is neither an offer nor a guarantee of employment. Pay Range Information: The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit. Pay Range: $11.00 - $27.00/Hr. Sponsored Job: #45714

As innovators of premium baby gear with a timeless style, Nuna is a Global Brand, growing exponentially in the U.S. Market. Our corporate office is in scenic Berks County, PA, while our Distribution Center and West Coast offices are in Vancouver, WA, and Solana Beach, CA. Nuna's consistency and attention to detail in producing high-quality products for families are mirrored within the Vancouver work environment as evidenced by the inviting entryway of herringbone floors, moss sign, and brilliant lighting. Gym facilities and a breakroom featuring a full kitchen and fireplace serve to enhance the workday. Our health and welfare benefits, like our baby gear products, are superior, boasting a $0 Copay / $0 Deductible Medical & Prescription Plan Design and a 401(k) with a 6% Employer Match. Currently we are seeking an Auditor & Quality Specialist Lead, to join our Consumer Concierge Services department. The Auditor and Quality Specialist Lead will work closely with management, QA, and the Escalations Specialist, as well as collaborate directly with other Specialized Workforce Action Triage (“SWAT”) team members to ensure the highest standards of quality and compliance across all customer service operations. ESSENTIAL DUTIES & RESPONSIBILITIES Audit & Quality Assurance • Conduct regular audits of calls, chats, and case handling., • Monitor the Call Center pipeline to ensure adherence to service level agreements., • Develop and maintain QA scorecards and standards., • Comfortable working with structured QA scorecards and checklists., • Skilled in spotting patterns across multiple interactions without relying on automation., • Ability to analyze conversations for both technical accuracy and customer experience., • Capable of identifying root causes of service issues through manual review., • Strong focus on identifying inconsistencies, errors, and compliance gaps., • Uses tools available and manually tracks audit results, trends, and performance metrics where tools are not present., • Prepares reports for leadership with actionable insights. Collaboration & Compliance • Works very closely with management to share opportunities., • Works closely with the Escalations & Legal Liaison., • Deep understanding of internal policies, procedures, and regulatory requirements., • Ensure that all Certified Car Seat Technicians are up to date on courses and certifications. Coaching & Feedback • Provide constructive feedback to agents and identify coaching opportunities by monitoring and reviewing calls for positives and areas of improvement., • Provides clear, constructive feedback to agents and supervisors., • Uses examples from real interactions to support coaching and development., • Collaborates with training teams to address recurring issues., • Collaborate with training and operations to improve service quality. This position description is intended to provide a summary of the major duties, tasks, and responsibilities of this position and shall not be considered an exhaustive listing of all work requirements. EXPERIENCE & KNOWLEDGE • Five (5) to eight (8) years’ hands on experience in quality assurance or auditing, particularly within a call center environment., • Background in monitoring and reviewing customer interactions, including calls, chats, and case handling., • Experience providing constructive feedback and coaching to team members., • Familiarity with developing and maintaining structured QA scorecards and standards., • Ability to identify patterns, root causes, and compliance gaps through manual review of interactions., • Proven track record of collaborating with management and training teams to improve service quality., • Understanding of internal policies, procedures, and regulatory requirements relevant to the customer service industry., • Experience tracking audit results, trends, and performance metrics, and preparing insightful reports for leadership. SKILLS & COMPENTENCIES • Analytical Thinking: Ability to identify patterns, inconsistencies, and root causes across a wide range of customer interactions without reliance on automation., • Attention to Detail: Skilled at detecting errors, compliance gaps, and subtle trends within calls, chats, and case documentation., • Quality Assurance Expertise: Proficient in developing, maintaining, and applying structured QA scorecards and standards., • Effective Communication: Capable of providing clear, actionable, and constructive feedback to agents and supervisors., • Coaching and Mentoring: Experienced in identifying coaching opportunities and using real-world examples to support agent development and performance improvement., • Collaboration: Proven ability to work closely with management, training teams, and other specialists to enhance service quality and operational consistency., • Regulatory and Policy Acumen: Deep understanding of internal company policies, procedures, and industry regulatory standards relevant to customer service., • Reporting and Data Tracking: Competence in manually and digitally tracking audit outcomes, trends, and performance metrics, and preparing insightful reports for leadership., • Process Orientation: Commitment to maintaining up-to-date certifications (e.g., Certified Car Seat Technician credentialing) and adherence to best practices in quality review., • Pipeline Management: Ability to monitor service pipelines and ensure adherence to service level agreements (SLAs) and deadlines., • Problem-Solving: Resourceful in addressing recurring issues and developing solutions in collaboration with relevant stakeholders. EDUCATION & CERTIFICATIONS Degree • Bachelor’s degree preferred; substantial relevant experience may substitute for formal education Professional Certifications a Plus but not Required • Certified Quality Auditor (CQA)., • Six Sigma Certification (e.g., Green Belt or higher)., • Call Center Quality Assurance Certification., • Certified Call Center Manager (e.g., ICCM, CIAC.)., • Child Passenger Safety Technician (CPST) | Will Train TECHNOLOGY Software & Systems Proficiency • Advanced proficiency in CRM systems (e.g., Salesforce, Zendesk, Oracle Service Cloud) for tracking escalated cases and documenting resolutions; experience with Zendesk preferred., • Experience with ERP systems supporting customer service and operational workflows; SAP experience highly desirable., • Advanced proficiency in Microsoft Office Suite, Microsoft Teams, Zoom, and other internal communication platforms., • Experience using project management tools (e.g., Asana, Trello, Jira, Wrike) for tracking QA initiatives. Data & Analytics • Proficiency in Excel (pivot tables, formulas, charts)., • Experience with BI tools (e.g., Tableau, Power BI) for visualizing performance metrics., • Understanding data integrity and validation practices. Quality Assurance & Reporting • Familiarity with quality assurance dashboards and reporting tools., • Ability to audit customer interactions across multiple channels (voice, email, chat, social media)., • Ability to maintain detailed audit logs and documentation in secure systems. Regulatory & Security Knowledge • Knowledge of data privacy regulations (e.g., GDPR, CCPA, ADA). General Technical Skills • Comfortable navigating multiple systems and toggling between applications., • Ability to troubleshoot basic technical issues. Other • Employees in Non-Exempt positions must accurately complete, obtain approval from their manager, and timely submit a timecard in the form provided by the Company, as it coincides with the Company’s bi-weekly payroll schedule., • Ability to work extended hours as business needs warrant; may on occasion include nights and weekends., • Travel up to 10%., • Bilingual (English/Spanish) a plus. Applicants must be currently authorized to work in the United States on a full-time basis.

Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all! What You'll Do - Do you have a passion for helping others and giving them peace of mind? In this role, you'll work to resolve the customer's issues before escalating to the next level. Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one. You'll report to the Training Manager. In this role, you'll impact your team and learners through managing the training programs. During a Typical Day, You'll Achieve training completion goals Manage day-to-day operations, processes, and reporting Improve the key success metrics associated with training goals Deliver excellent employee experiences Develop, coach, support, and evaluate the team to help them reach for amazing Ensure your team has the tools, systems, and support needed to perform trainings What You Bring to the Role Experience in training and/or adult learning programs Nurturing an inclusive learning environment Encouraging and engaging coaching skills Data analysis and reporting skills Customer and employee focused mindset Working knowledge of database applications such as MS Office (Excel, Outlook, PowerPoint), Oracle, Kronos, Tandberg or ability to learn technology quickly Call center experience Have an active Resident State Insurance License or the ability to successfully complete the college of insurance program and obtain a license What You Can Expect Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values Ask us about our paid time off (PTO) and wellness and healthcare benefits And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement) Compensation and Benefits The anticipated starting salary range for individuals expressing interest in this position is $22-$25/hr. Depending on location, you may be asked to be onsite and/or travel to a location for a predetermined time. Visit for more information A Bit More About Your Role We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. And we trust you already have the necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. You'll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere. About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, and profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. #LI-Remote

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About the Company and Opportunity: As a growing company, our client can offer a culture that rewards performance and a strong corporate structure with job stability. Our client is a global leader in defining and advancing the standards of ethical business practices. The Accounts Receivable Specialist requires interfacing with personnel at many levels within the Company, including across divisions and departments within the organization. Due to consistent growth, there are new opportunities to develop your career through internal transfers and promotions. The Accounts Receivable Specialist involves occasional interaction with the Company's internal and external auditors. Some of the employee reviews include things like: * "Promotes from within so upward mobility is always possible." * "Very positive team environment and management always treat employees with respect." * "Good pay. Great benefits. A fast-paced environment that is never boring…." Overview of the Accounts Receivable Specialist role: * Post a high volume of daily cash receipts (30-50 applications per day depending on complexity), ensuring payments are applied accurately to the proper customer accounts and invoices. * Handle both international and domestic payments, including in-house lockbox processing, divided alphabetically and by category across three business units. * Exercise strong analytical skills when posting payments, reconciling discrepancies, and identifying when items are not applied correctly. * Generate first-of-the-month reporting for unapplied payments, providing status and reasons why amounts remain outstanding; reconcile as needed. * Ensure all payments are fully applied and provide accurate reporting following month-end close. * Continuously monitor unapplied customer payments to promptly resolve issues and work with accounting staff to properly code miscellaneous cash receipts. * Partner with the Accounts Receivable and Credit teams to research, document, and resolve customer account discrepancies in a timely manner. * Support month-end closing activities, compliance reporting on international sales and receipts, and other AR-related tasks as needed. * Collaborate with team members via Teams chat, calls, and shared workbooks-balancing independent work with strong communication to support the team. Preferred Qualification for the Accounts Receivable Specialist: * Solid understanding of cash posting in a high-volume, complex environment, preferably within a larger company. * Proficiency with Adobe and Microsoft Excel (shared workbooks, basic formulas, pivots, and VLOOKUPs for reporting and variance analysis). * Accounts Receivable experience within a high-volume environment. * Associate's Degree OR equivalent combination of education and experience. * Strong analytical capabilities with sharp attention to detail. * Ability to examine work for errors, duplication, or omissions. * Effective communicator who isn't afraid to reach out, ask questions, and collaborate with the team while working independently when needed. * Understanding of generally accepted accounting principles. $52,000 - $56,000 Please email your resume for immediate consideration. Tia McKeen, Managing Director - Staffing Timing is everything. Whether you are aggressively in a job search or simply passive for the ideal position, we would like to have the chance to share our opportunities with you. We specialize in placement for accounting and finance professionals. Many of our positions are not posted on the internet. Please contact me for more information about this role as well as other opportunities. #ZRCFS #INSEP2025

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Job Description Helpdesk Technician II Western Partitions, Inc. (WPI) is one of the largest and most reputable interior and exterior contracting firms in the US. WPI provides superior contracting services for drywall, prefabrication, metal studs, acoustical systems, wall panels, fireproofing, firestopping, stucco, claddings, painting, windows, doors/frames/hardware, and more. Since WPI's inception in 1972, we have provided award-winning construction without sacrificing integrity, safety, or efficiency. We are proud that a significant percentage of our business comes from repeat customers. Our service-oriented, fast-track approach, coupled with an attention to detail has resulted in a superior reputation within our industry. We work hard every day to earn our customers' trust and confidence. Throughout our history, our dedication to our employees, quality of work, and customers has set us apart. The strongest characteristic of our organization is the prominent level of pride we take in every job we complete. Our employees are driven to do the job right the first time without compromise. Lastly, our customers choose WPI based on the emphasis we place on communication, trust, and respect. Job Description The Helpdesk Technician II is responsible for technical support requests related to hardware, software, and networking. This role will rely on strong technical aptitude and excellent interpersonal skills to resolve technical issues via phone, email, chat, and in person. • Understand and comply with all WPI policies, procedures, and corporate safety program., • Act as the first point of contact for WPI staff requiring IT support., • Act as an escalation point for tier 1 Help Desk Technicians., • Answer end user queries in person, via email, and over the phone., • Manage assigned tickets in accordance with established service level agreements., • Monitor the help desk queue and assess priority of incoming tickets., • Identify issues, troubleshoot, and resolve issues to the end users' satisfaction., • Troubleshoot connectivity, network, and client VPN issues., • Install, maintain, and troubleshoot client applications., • Troubleshoot and resolve email-based issues., • Coordinate with senior team members to escalate complex problems., • Document all support tickets in IT ticketing software., • Update and reconcile IT inventory., • Order new client computers and provision for use., • Reimage existing client computers and migrate user data., • Order and provision smart phones, iPads, and VOIP phones for WPI staff., • Troubleshoot telecom and mobile device issues., • Perform hardware repairs and upgrades., • Create and maintain documentation for internal processes., • Other duties as assigned. Requirements Basic Requirements • Associates degree in Information Systems, Computer Science, or related field of study OR equivalent industry experience., • Exceptional written and interpersonal skills are essential along with the ability to interact with all levels of the corporation., • Proven ability to prioritize a constantly shifting workload and collaborate with other IT staff members daily., • Employs a customer focused attitude towards all job duties., • Must be team-oriented and thrive in a result oriented, fast paced environment., • Must be able to break down problems both known and unknown in a logical, efficient manner., • Strong knowledge of MS Windows operating systems., • Solid understanding of core network components (TCP/IP, Active Directory, DNS, DHCP, RDS, etc)., • Competency with hardware and software troubleshooting., • Competency with common mobile products (iPhone, iPad, Android devices)., • The ability to learn and apply new concepts quickly., • Late night and/or weekend hours are occasionally necessary to complete system upgrades and perform maintenance. Benefits At WPI our employees are our greatest asset. We put our people first and are proud to provide a comprehensive benefits package designed to meet the needs of our employees at every stage of life. In our commitment to fostering an environment where everyone can thrive personally and professionally, we offer: • Competitive pay, • Incentive bonus plan, • 401(k) retirement savings plan with match, • Medical, prescription drug, dental and vision insurance plans with flexible spending account option, • Life insurance, accidental death, and disability benefits, • Flexible paid time off policy and paid holidays WPI is a background screening, drug-free workplace. This job description is intended to outline the general nature and level of work being performed by employees. It is not designed to cover or contain a comprehensive list of responsibilities, duties, or skills required of the employee of this job. Furthermore, this description is subject to change at the discretion of the company, with or without notice. Full compensation packages are based on candidate experience and certifications. Oregon pay range$60,000—$75,000 USD

Job DescriptionDescription: NAYA Family Center is seeking an experienced Housing Development Manager to provide oversight and direction for real estate development projects, ensure the sustainability of our existing portfolio, and lead our property management operations. This role ensures our properties remain sustainable and supports NAYA’s housing efforts to better serve the community. This position will provide oversight and direction for project development, from feasibility to lease-up, while leading funding and strengthening key relationships to support NAYA’s real estate growth. NAYA offers an exceptional benefits package, including free medical, dental, and vision insurance for employees (with affordable options for family members), a 401(k) retirement plan with a 6% match, paid vacation, and 14 paid holidays. This is a full-time role with work hours of 9 am to 6 pm with a one-hour unpaid lunch. Some evening and weekend work may be required based on project needs. Once training and onboarding are complete, there may be flexibility to work from home 1-2 days a week with supervisor approval. The salary for this position is $110,000 - $120,000/year. Who You Are • You have at least five years of experience in real estate development, affordable housing, or property management, including at least three years in a supervisory or leadership role., • You have a bachelor’s degree in finance, business administration, real estate development, or a related field (or an equivalent combination of education and experience). A master’s degree is preferred., • You have deep knowledge of affordable housing finance, development, and compliance, including working with public and private funding sources., • You’re a strong project manager who can juggle multiple priorities, keeping projects on track and within budget., • You’re innovative and resourceful, always looking for ways to expand and improve operations., • You are skilled in relationship-building and can collaborate effectively with community partners and service providers., • You have strong team management skills and are committed to continue developing a strong, mission-driven team., • You can stay composed and exercise good judgment in high-stress situations., • You are adaptable, flexible, and able to manage changing priorities without compromising the quality of your work., • You demonstrate self-awareness, listening deeply, centering others, and taking accountability for your actions., • You are familiar with Native American history, culture, and the local urban Native community, and you understand the systemic issues impacting affordable housing., • Provide oversight and direction for affordable housing and commercial real estate projects, from planning to completion., • Ensure the long-term financial and physical health of NAYA's real estate portfolio., • Lead NAYA’s property management operations to improve efficiency and tenant services., • Manage funding initiatives through grant writing, application preparation, and coordination with public and private funders., • Oversee architects, contractors, attorneys, and consultants to support on-time and on-budget project completions., • Ensure regulatory compliance, track expenditures, and monitor construction progress., • Engage with stakeholders, policymakers, and community partners to advance NAYA’s real estate vision., • Supervise and support team performance and development to strengthen NAYA’s real estate capacity., • Identify new development opportunities and advocate for affordable housing policies. Read the full job description here. Application Instructions Providing a cover letter helps us best understand your interest in the role, so we encourage you to submit one along with your resume. If you need accommodation during the application process, please email . Questions? Want to chat about this role before you decide to apply? Contact Sky Waters, Director of Community Development, or the HR team. NAYA is committed to building a work environment that respects and inspires every community member. Our mission is to serve Urban Native youth and families, so we strongly encourage members of the Native community to apply. We encourage applications from members of other historically marginalized groups, as well, including women, people of color, those with disabilities, members of the LGBTQ+ community, and those who have served in the military. Requirements: