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Position Type: Regular As a International Client Service Associate, you will service international (non-US residents) and domestic clients with all a full range of service and trading needs. You will work in a collaborative, fast-paced environment to assist with trading stocks, ETFs, mutual funds and options in addition to general account servicing inquiries. We also complete document translation services for internal partners and service clients in foreign language as needed. Evening and overnight shifts will also support our clients within Stock Plan Services. The relationships that you create and uphold will have a direct impact as you aid our clients to “Own Their tomorrow.” "We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s)." NOTE: This position is based in Phoenix, AZ and available for a Hybrid schedule post training. Required Qualifications: · Must be able to read, write, and speak in Spanish. · Series 7 & 63 licenses required OR a condition of employment to successfully obtain these licenses within the allotted training time. · Well-developed and effective communication skills to establish trust and rapport with clients through both verbal and written communication · Available to work in a structured schedule and adhere to assigned schedule including lunch and break time as pre-determined by business need. · Positive attitude, enthusiasm, professionalism, and strong work ethic with high level of integrity and ethics. · Willingness and desire to learn in a fast-paced and evolving environment. Preferred Qualifications: · 2+ years of college study in finance, economics, business administration, or related area; bachelor’s degree is preferred. · 2+ year of customer service experience, preferably in financial services; 1+ years of experience working with clients through phone/chats/emails. · Basic to intermediate knowledge of investment products. Ability to explain these complex subjects via the phone. · Ability to quickly identify client needs, demonstrate empathy and compassion in responses, and apply sound judgment when taking action(s) to achieve client objectives via phone/chat/email. · Flexible and able to work on emails/chats/phones as business needs change. · High flexibility in shift times especially early in the morning as business needs. What’s in it for you At Schwab, we’re committed to empowering our employees’ personal and professional success. Our flexible work options, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. We offer a competitive benefits package that takes care of the whole you – both today and in the future: • Base salary + annual bonus, • 401(k) with company match and Employee stock purchase plan, • Paid time for vacation, volunteering, and a 4-week sabbatical after 5 years of service, • Paid parental leave and family building benefits, • Tuition reimbursement At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our ___ approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis. We offer a competitive ___ that takes care of the whole you – both today and in the future: • 401(k) with company match and Employee stock purchase plan, • Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions, • Paid parental leave and family building benefits, • Tuition reimbursement, • Health, dental, and vision insurance

Job Description We offer a hybrid work environment. Most US-based positions can also be performed remotely (any exceptions will be noted in the Minimum Qualifications below.) Our Mission: To actively connect people to their next great opportunity. Who We Are: ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects job seekers with millions of businesses of all sizes through innovative mobile app, web, and email services, as well as partnerships with the best job sites on the web. ZipRecruiter has the #1 rated job search app on iOS & Android. Summary of Job: Accountable for comprehending, researching, and addressing Employer and Job-Seeker questions and concerns. This role is dedicated to helping ZipRecruiter customers achieve success in their recruitment efforts. What You'll Do: Must be located in the Phoenix, AZ metro area. Schedule may include weekends/nights. • Answers inbound Employer and Job-Seeker phone calls and processes all basic support inquiries. Properly transfers calls to appropriate teams and departments., • Handles a large volume of Sales and Support inquiries via chat and email. Forwards inquiries as needed., • Performs troubleshooting for site issues and functionality., • Maintains high service levels as established by the department., • Meets or exceeds established metrics and performance goals including productivity and quality of activities., • Promotes ZipRecruiter site features and products (TrafficBoost, Resume Database, etc.)., • Processes plan upgrades and downgrades at the user's request., • Assesses potential Terms of Use and Product Guidelines violations and forwards pertinent information to the Compliance Department., • Passionate about Customer Service, • Prior work in B2B preferred, • Detail-oriented, organized, and an expert on time management, • Passionate, optimistic, and a team player, • Easily builds rapport and establishes relationships with customers and colleagues, • Coachable. Listens to and implements feedback from Supervisor, • Listens patiently. Will probe and clarify to get necessary details from customers, • Competitive salary, • Exceptional benefits package, • Flexible Vacation & Paid Time Off The US base salary for this full-time position is $21.00/HR. Depending on the position offered, equity, bonuses, commission, or other forms of compensation may also be provided as part of a total compensation package, in addition to a full range of medical, financial, and other benefits. ZipRecruiter is proud to be an equal opportunity employer and provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or genetics. Privacy Notice: For information about ZipRecruiter's collection and processing of job applicant personal data for this job, please see our Privacy Notice at:

Detailed Job Description: Role: Program Manager Non IT Duration: 12 Months + possible Extension or conversion based on performance Location: Phoenix AZ USA 85054- Hybrid Pay : $44-$45.00/ hr The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time , paid sick and safe time , hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable) Description: Enterprise Ways of Working, Change Management and Training Administrator You Lead the Way. We’ve Got Your Back. we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join , you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. Within the Enterprise Ways of Working organization, the Change Management & Training Administrator will support the deployment of the Tech Business Management Tooling Ecosystem by driving change management activities such as training logistics, communications support to enhance our learning and communication efforts, improve speed of adoption, and increase the efficacy of tooling adoption across the Enterprise. How will you make an impact in this role? Training Logistics • Coordinate and manage all aspects of Instructor-led,, virtual training sessions, including scheduling, WebEx setup, and calendar invitations. • Facilitate live, virtual Instructor-led training sessions (leveraging WebEx) to ensure a smooth and consistent learner experience – mute/unumute participants, manage Q&A panel, polling , chat, and recordings. • Track learner attendance of Instructor-led training sessions and maintain accurate participant records. • Collect and analyze participant data to generate training efficacy insights and learning metrics. • Leverage LMS (learning management system) capabilities for e-learning delivery (upload content, assignments, troubleshooting/support). Communications • Maintain and update communication templates, ensuring brand consistency. • Create and maintain distribution lists using the email groups manager tool. • Draft and distribute communications to support training programs and related initiatives. • Partner with internal stakeholders to align messaging and tone with organizational standards. Visual and Content Design • Develop high-quality visuals, decks, and materials for presentations, communications, and training sessions. • Ensure all visual assets are clear, professional, and aligned with brand guidelines. • Leverage design tools (e.g., standard PowerPoint template, Canva) to ensure consistency and enhance engagement and clarity. Minimum Qualifications • Proven experience in administrative, learning & development, or communications support roles. • Familiarity with learning management systems (LMS) and analytics tools. • Strong proficiency in MS Office Suite (Excel, PowerPoint, Outlook) and computer-based collaboration tools (Mural, Confluence, SharePoint). • Experience with visual design tools (Canva, Adobe Illustrator, etc.) preferred. • Exceptional attention to detail and accuracy in managing data and lists. • Comfortable with ambiguity, open to change, working in a fast-paced and fluid environment, and thrives on learning and acquiring deep expertise in our tools and process • Excellent communication and presentation skills (verbal and written) • Ability to manage multiple priorities in a fast-paced environment with minimal supervision. • Bachelor's degree or equivalent experience preferred

A company is looking for an Associate Customer Support Representative (Beauty).Key Responsibilities Provide superior customer service via phone, chat, and email Field troubleshooting questions and assist customers with software training Participate in departmental meetings and communicate custom

A company is looking for a Customer Support Consultant for a luxury brand.Key Responsibilities Provide exceptional customer support via phone, chat, email, and social media Handle inquiries and returns, explaining policies and offering alternatives Manage reports of faulty or damaged items and c

Insight Global is looking for a Service Desk Administrator (Tier 1.5) to join a national leader in MEP building systems. Service Desk Administrator Location: Tempe, AZ 85288 (M-F 8am-5pm, 5 days onsite) Contract: 6–12 months (rolling contract, strong potential for extension and or FTE conversion) Pay: $25–$35/hr (based on level of experience) Must-Haves: • 3+ years in IT Helpdesk/Desktop Support within an enterprise environment, • A passion for IT and end-user support!, • Must have experience with Active Directory, Intune and Entra ID, • Preferred to have experience with SharePoint, Teams, Exchange, • Experience with Microsoft 365 Admin, • Service Now ticketing system experience, • Experience with DNS/DHCP, GPOs, Patch Management, and Virtual Desktop Infrastructure., • Excellent communication skills—able to translate technical solutions for both technical and non-technical audiences., • Bachelor’s degree in Computer Science or related field preferred; IT certifications are a plus. Day-to-Day: • Tackle advanced troubleshooting challenges and keep systems running smoothly., • Tier 1.5 support handling up to 20-25 tickets per day, some days busier than others, • Oversee deployments, updates, and performance monitoring., • Deliver exceptional service via phone, chat, and email—building trust and confidence at every interaction., • Work closely with vendors and internal stakeholders to resolve outages and optimize systems., • Maintain a robust knowledge base and contribute to continuous improvement initiatives.

Position Overview: The Sales Support Specialist serves as the first point of contact for prospective new pool buyers. This role focuses on building trust, educating leads, and scheduling appointments with the sales team. Acting as the bridge between marketing and sales, this position ensure that every inquiry is handled promptly, professionally, and with empathy – setting the tone for a positive customer journey for 1st point on interaction. Key Responsibilities: · Respond to inbound leads via phone, email, text, live chat on website and web forms. · Qualify and document lead details in HubSpot (CRM). · Educate prospects by sharing learning center resources, byer guides, and FAQs. · Schedule and confirm 1st appointments with the appropriate sales representative by following the zone map (will be shared with you). · Maintain accurate lead notes, history, and next steps for sales handoff. · Track and manage follow-up sequences to reduce no-show and improve conversion. · Serve as the “voice of Shasta Pools” by building trust and empathy with every lead. · Provide feedback to marketing director and sales director about lead quality and common customer questions. · Manage sales team calendars – this also includes Calendly (online scheduling software). Skills & Competencies: · Strong interpersonal and communications skills · Comfortable using CRM (HubSpot) and other lead management tools. · Organized, detail-oriented, and able to juggle multiple leads. · Empathetic listener, who can calm concerns and guide prospects to a strong solution. · Team player with a service-first mindset. KPI (Key Performance Indicators) · Speed-to-lead response time. · Appointment scheduled-to-leads ratio · No-show reduction rate. · Quality of lead notes passed to sales team. · Customer satisfaction/feedback at first interaction. Compensation: $18.00/hr - $19.50/hr base pay. Plus Commission: $2.30/ 1st appointment booked and attended for New Pool sales Benefits: • 401(k), • Dental insurance, • Employee assistance program, • Employee discount, • Health insurance, • Health savings account, • Life insurance, • Paid time off, • Referral program, • Retirement plan, • Vision insurance, • Pet Insurance Schedule: Monday to Friday, located at 3750 W. Indian School Rd. Shift Options: 10:00am - 7:00pm or 8:00am - 5:00pm Job Type: Full-time

Great American Media is home to the family-friendly and faith driven portfolio of brands Great American Family, Great American Faith & Living, and Great American Pure Flix. We are committed to providing an uncompromised, uplifting environment that celebrates Faith, Family, and Country for the entire family. We are dedicated to our audience, and we believe that strong brands and high-quality programming create an unparalleled fan experience across the Great American Media portfolio. Great American Pure Flix is the worldwide leader in selecting and streaming faith and family-friendly media that changes lives, inspires hearts, and lifts the spirits of members like you and those you love. GREAT AMERICAN PURE FLIX MISSION To select media that strengthens your faith and values, is wholesome, and suitable for the entire family and streamed seamlessly on any device. Join the team as a Member Services Representative so we can inspire together as a transformational voice in our culture. MEMBER SERVICES REPRESENTATIVE OVERVIEW The Member Services Representative responds to customer inquiries by phone, email and chat for the majority of the day. They troubleshoot, communicate solutions, resolve issues, and save accounts from canceling when the opportunity arises. In this role, the representative handles various inquiries as well as escalations. This role also manages disputes and projects as assigned. Overall, the representative possesses an in-depth understanding of the various devices they encounter and is able to access the billing platform to assist with various member concerns. It is imperative that the Member Services Representative can demonstrate leadership, empathy, and excellent customer service skills. RESPONSIBILITIES • Manage large amounts of inbound calls, chats, and emails from Great American Pure Flix members in a timely manner, including highly escalated situations., • Self-manage and complete duties as assigned; stays informed of the various product offerings and potential device issues., • Address members’ billing concerns and troubleshoot device issues., • Follow communication “scripts” when handling various topics., • Identify members’ needs, clarify information, research every issue and provide accurate, satisfactory answers and solutions to their queries and concerns., • Build rapport with members quickly, always going the extra mile to ease concerns and meet needs., • Guide callers through troubleshooting, navigating the company site or using the products or services., • Review customer or client accounts, providing updates and information about billing and other account items., • De-escalate situations involving dissatisfied customers, offering patient assistance and support. When additional assistance is needed, escalate calls to Leads or Supervisors., • Collaborate with other Member Services professionals to improve customer service., • Meet personal and team qualitative and quantitative targets., • Complete quality and audit-oriented projects as needed., • Other projects and responsibilities as assigned. RESPONSIBILITIES % TIME SPENT • Inbound Phone calls: 90%, • Responding to emails: 5-10%, • Once proficient, will learn Chat function and assist in that area as needs arise QUALIFICATIONS • High school diploma required., • Proficient in basic computer skills., • Experience with Microsoft Office suite., • Must have Customer Service experience. Call center, face to face or chat preferred., • In depth knowledge and understanding of various devices utilized by Great American Pure Flix members, or the ability to master each quickly., • Highly detail oriented., • Quick learner and one who seeks to grow with the company., • Customer focus and adaptability to different personality types., • Must have the ability to sell (save accounts), build rapport., • Able to multitask under pressure and maintain customer focus., • Excellent written and verbal communication skills, including active listening., • Bilingual (English/Spanish) is a plus. GAC Media, LLC is an Equal Opportunity Employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, national origin, gender, gender identity or expression, sexual orientation, age, disability, genetic information, pregnancy, religion, or any other protected characteristic as outlined by federal, state, or local laws.

We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care. Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies ___, ___, ___, ___, and ___. When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care. VillageMD is currently seeking Board-Certified/Board Eligible Family or Internal Medicine Physicians to join our team-based primary care practice in Mesa and Apache Junction, AZ. We’re looking for physicians who share our passion for excellence and enthusiasm to drive positive change while serving all ages in our community. We offer: • Robust clinical and operations framework supports the physician's ability to take care of patients, • Access to physician leaders and knowledge-sharing opportunities across a network of colleagues who are leading the transformation of primary care, • Cross-trained care management and population health teams including pharmacists and social workers embedded in the clinics and virtual to support our primary care providers to provide comprehensive care to patients, • Easy to use, optimized EMR with full telehealth capability including access to a virtual scribe via Suki reducing administrative burden, • High earnings potential aligned with our innovative clinical model, • Flexible scheduling with a commitment to support our physicians in achieving work life balance, • Robust clinical leadership support to promote physician’s success including dedicated 1:1 time at Quarterly Connects with leadership as well as practice meetings and Town Hall meetings all providing opportunities to focus on communication to foster clarity, transparency, and strong relationships with colleagues Personal and professional skills for success: • Board certification/eligibility in Family Medicine or Internal Medicine is required, • 2+ years of clinical outpatient experience, post residency is preferred, but not required, • Must hold current, unrestricted State license or be eligible for licensure, • Certified in Basic Life Support (BLS) or Advanced Cardiac Life Support (ACLS), • Must be actively registered or eligible to register with the Drug Enforcement Agency (DEA), • Must possess active Medicare/Medicaid enrollment or be eligible to enroll, • Comfortable with Electronic Medical Record (EMR) system; Athena preferred Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMD’s benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan. Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws. Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit, ___ or file a complaint at ___.

We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care. Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies ___, ___, ___, ___, and ___. When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care. VillageMD is currently seeking a Nurse Practitioner (NP) or Physician Assistant (PA) to join our team-based primary care practice in Mesa and Apache Junction, AZ! We’re looking for providers who share our passion for excellence and enthusiasm to drive positive change while serving all ages in our community. We offer: • Robust clinical and operations framework supports the providers ability to take care of patients, • Access to clinical leaders including APP Directors to facilitate knowledge-sharing opportunities across a network of colleagues who are leading the transformation of primary care, • Cross-trained care management and population health teams including pharmacy and social workers embedded in the clinics and virtual to support our primary care providers to provide comprehensive care to patients, • Easy to use, optimized EMR with full telehealth capability including access to a virtual scribe via Suki reducing administrative burden, • Flexible scheduling with a commitment to support our Advanced Practice Providers in achieving work/life balance, • Robust clinical leadership clinical support to promote provider success, including dedicated 1:1 time at quarterly connects with leadership as well as practice meetings and town hall meetings all providing opportunities to focus on communication to foster clarity, transparency, and strong relationships with colleagues Personal and professional skills for success: • Must be a graduate and certified from an accredited advanced practice program, • Two or more years of outpatient clinical experience as a Physician Assistant or Nurse Practitioner, preferred but not required, • Comfortable treating pediatric and adult patients, conducting comprehensive or episodic health history and physical assessment of patients/families with acute, chronic and/or potential health problems, • Current, unrestricted license in practicing state or be eligible for licensure, • Active Drug Enforcement Agency (DEA) registration or be eligible for registration, • Must possess active Medicare/Medicaid Enrollment or be eligible to enroll, • Certified in Basic Life Support (BLS) or Advanced Cardiac Life Support (ACLS), • Comfortable with Electronic Medical Record (EMR) system; Athena preferred Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMD’s benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan. Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws. Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit, ___ or file a complaint at ___.

At Percepta, we deliver award-winning services for every stage of the automotive and mobility customer journey. As a Sales Representative (Automotive Internet Sales) working on-site at our Rio Salado Parkway location in Tempe, AZ, you'll become part of a community that values your success, supports your career growth, and celebrates your contributions. What You'll Be Doing The Sales Representative builds and maintains trust as a skilled expert, providing comprehensive support to customers and prospective buyers through the purchasing process. This role works to simplify the process by educating customers at varying stages of the car-buying process. This includes responding to questions, resolving issues, including answering questions on underwriting procedures. This role will require the Guide to reach out to prospective customers using leads via SMS, phone, chat, and email. The Sales Guide has a key role in mitigating risk and safeguarding customer information, and ensuring the customer is set up successfully in their loan. During a Typical Day, You'll • Provide an exceptional customer experience in every interaction., • Own the buying experience from beginning to end., • Assist the customer with vehicle selection, explaining the financing terms, and guiding them through the verification process., • Use the provided leads to convert into sales opportunities., • Manage the underwriting process with the customer by reviewing and ensuring all required documentation is gathered and submitted for financing determination., • Be responsible for resolving customer issues, including issues with their account, underwriting, or additional requirements needed for their loan application., • Utilize the client software tools, as well as external tools such as consumer credit bureaus and other internet sources, to assist in the underwriting process., • Collaborate with internal teams and/or departments to resolve issues., • Be responsible for documenting customer inquiries and the underwriting process., • High School Diploma (required); Associate or Bachelor's degree preferred, • 2 years of experience in a Sales Contact Center, hospitality industry, financial industry, or any combination thereof., • Ability to achieve targets and close sales leads., • Knowledge of the automotive industry is a plus., • Car sales experience is a plus. Online purchasing (e-commerce) knowledge is a plus, • High level of trust and integrity, • Passion and experience in negotiation to close a sale, • Ability to handle objections and rebuttals while quickly adjusting to customer concerns, • Strong verbal and written communication skills, • Detailed listening skills, • Strong customer service, interpersonal, and relationship-building skills, • Time management and the ability to prioritize projects and customer needs, • Conflict resolution skills - listen to the customer, • Exercise good service and business judgment with the end goal of customer satisfaction, • Excellent English language, oral and written, with grammatical knowledge and etiquette, • Ability to sway the opinion of others through verbal and/or written correspondence, • Ability to blend personality with professional demeanor to provide the customer with a comfortable conversation, • Use of technology for product resourcing to resolve customer issues, • Typing Skills (minimum 30wpm), • Knowledgeable in MS Office, Email, Texting, and Chat, • Ability to work through multiple computer screens, • Ability to reach specified goals as set forth and meet Performance Expectations, • Ability to work calmly under pressure, • Starting hourly rate of $19.50 per hour (bonus and incentives during operations, based on the cars sold, will be discussed during the interview process), • Health/Dental/Vision/Life Insurance, • Flexible Spending Account (FSA) and Health Savings Account (HSA), • 401(k) with company match, • Vacation/Sick Time and Paid Holidays, • Tuition Reimbursement, • Employee Assistance Program, • Employee Discount Program, • Training and Development Programs Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty for its clients across the globe. Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support. Our values are the heartbeat of our organization, and we live, breathe, and play by them daily. At Percepta, we: • Lead with humility - We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow., • Service beyond self - We serve others—clients, customers, and teammates—with care and integrity in every interaction., • Leave it better - We take ownership and leave every process, person, and place better than we found it., • Win together - We succeed as one—celebrating, supporting, and showing up for each other. #LI-Onsite

Job Description Who is Cecelia Health? Cecelia Health is a virtual specialty medical practice dedicated to improving cardiometabolic health outcomes across populations. We connect patients living with one or more chronic conditions to an expert clinician who helps them navigate day-to-day health management. Why Join Cecelia Health? • Tackle the obesity epidemic: Help solve one of our healthcare system’s biggest challenges by helping patients achieve and maintain a healthy weight, with or without medication., • Flexible schedule: Work virtually as an Independent contractor (1099) and set your own hours., • Dependable Hours: Count on consistent part-time work of at least 20 hours per week., • Clinician-centered philosophy: You are at the core of what we do, and we take your feedback seriously., • Life-changing relationships: Build long-term relationships with patients to help them achieve lasting, transformative results., • Collaborative culture: Work alongside some of the best in the business in a supporting and learning-focused environment. Annual CEU stipend: Financial support each year for continuing education and professional growth. What will you do? • Conduct intensive nutrition counseling and weight management education via phone, video, chat, text, and email., • Provide medication management and support for comorbidities related to obesity under the supervision of assigned physicians., • Engage in remote patient monitoring for various devices (e.g., scale, BG meter, BP monitor, ketone meter)., • Support patients with dosing and titration of anti-obesity medications within established protocols., • Collaborate with team physicians and external providers to ensure comprehensive care., • Quickly establish rapport and therapeutic alliances with a diverse patient population., • Utilize motivational interviewing and other techniques to support behavior change., • Consistently meet program metrics while maintaining high-quality care standards., • Complete all necessary documentation in a timely manner. What do you need to bring to the table?, • Must be a Registered Dietitian credentialed by the Commission on Dietetic Registration. If required, you must hold state licensure., • Willingness and ability to add state licenses as needed to support member coverage., • Able to incorporate constructive feedback to improve patient interactions., • Must have a HIPAA friendly workspace with high-speed internet for secure patient conversations., • Comfortable with advanced technology, including electronic medical records and various digital tools., • Demonstrated ability to adapt communication techniques to meet the needs of a diverse patient population., • Flexible schedule with a commitment to a minimum of 20 hours per week., • Cannot hold full-time employment elsewhere., • Must live in the United States.What are some “nice to haves”?, • Certification from the National Certification Board for Diabetes Educators (NCBDE) as a Certified Diabetes Care and Education Specialist (CDCES) is strongly preferred., • Availability on evenings and Saturdays.Compensation:, • Pay: $40 per hour., • All-inclusive pay structure: hourly compensation for all work performed - including charting and administrative time (ie: not a flat fee per session)., • Longevity recognition: Receive a $500 bonus after 6 months, followed by quarterly bonuses beginning at your 1-year anniversary. Powered by JazzHR RPi06KfbUH

Job Description Are you a fully licensed psychotherapist seeking autonomy and flexibility in your practice? Join our team as a 1099 remote psychotherapist and enjoy the freedom to set your own schedule. We value your time and commitment, offering guaranteed full pay for any last-minute cancellations or no-shows. Focus on providing exceptional care without the administrative burden. • Requirements:, • Full, unrestricted licensure as a psychotherapist., • Ability to work independently without supervision., • Benefits:, • Guaranteed full pay for last-minute cancellations and no-shows., • Complete control over your work schedule. For inquiries, please email: Requirements • Must hold an active state license in LCSW, LMFT, LMHC, LPCC, PsyD, or PhD., • Must be able to work independently, no supervision will be provided., • Excellent verbal and written communication skills., • Proficiency in teletherapy platforms and digital communication tools., • Flexible work schedule, • Paid bi-weekly, • Guaranteed payments for last-minute cancellations and no-shows, • Full back office support

Job DescriptionAbout Carvana "We believe CVNA is in the early stages of becoming the next U.S. retail category killer." – Stephens Investment Bank, Analyst Report, Sept. 2024 Building leading-edge technology has been at the core of Carvana's strategy since our founding, driving us to become the 3rd fastest company in history to organically reach the Fortune 500 following only Amazon and Google. Today, we remain founder-lead and as ambitious as ever. In 2024, we have not only emerged as the fastest growing automotive retailer, but also the most profitable thanks to our deep vertical integration across retail, lending, vehicle transportation, wholesale auctions, and more. If you want to grow not just as an Engineer but as a leader and business-builder, Carvana is the place for you. Our technology teams build: • End-to-end ecommerce for both selling and buying cars, including everything you see on Carvana.com and in our mobile apps., • AI-driven customer support across chat, email, SMS, and voice, as well as a proprietary CRM platform to ensure the most efficient and highest quality customer experience., • 360°ree; vehicle photography and interactive merchandising using cutting edge computer vision and AI techniques., • The most sophisticated and self-service automotive lending platform in the world., • Systems and tools behind a nationwide logistics network that has delivered and picked up over 3 million cars via our fully owned and operated fleet of automotive haulers, efficiently managing distribution of our massive inventory to 85% of US driveways., • Enterprise grade systems for operating the largest vehicle reconditioning facilities in the US, with workflow and automation to guide the work for everything mechanical, electrical, and cosmetic needed to bring each car to our high standards. THIS IS A 100% ON-SITE POSITION FROM OUR HQ IN TEMPE (Monday through Friday) About the team and position: We are hiring a Senior Security Engineer to join our DevSecOps Team. This role will ensure that our applications, services, and websites are designed and implemented with security by design, while also fortifying our security infrastructure. You will be responsible for discovering and addressing security risks, issues, and threats across the entire development lifecycle. This includes building security automation to enable secure development practices, evangelizing security with our engineering teams, and managing edge security processes. Key Responsibilities: • Implement comprehensive security tooling throughout the entire software development lifecycle, including (but not limited to):, • Integrating security into the Secure Software Development Lifecycle (SSDLC) and CI/CD pipeline., • Fostering a culture of security-driven development through close collaboration with engineering, development, and operations teams., • Act as a Subject Matter Expert (SME) in application and infrastructure security, • Provide expert advice, consultation, and training., • Proactively identify, remediate, and manage vulnerabilities., • Communicate complex technical security problems to technical and non-technical stakeholders., • Work alongside the Senior DevSecOps Engineer to implement and manage firewalls, Security Incident Event Management (SIEM), and log storage systems (e.g., Splunk, Datadog)., • Oversee application security initiatives, including vulnerability assessments and penetration testing., • Solid understanding of edge security processes:, • Firewalls, SIEM, and log storage systems like Splunk or Datadog, • Hands-on experience in cloud security environments (Amazon Web Services (AWS), Azure, Google Cloud Platform (GCP))., • Hands-on experience with containers (Docker, Kubernetes)., • Hands-on experience with WAF security., • Extensive experience in:, • DevOps or DevSecOps, • Strong understanding of the Secure Software Development Lifecycle (SSDLC), • Various build technologies, code repositories, and CI/CD pipeline processes (ADO, GitHub), • Embedding security tooling, • Comprehensive knowledge of various security domains:, • Including web security (OWASP Top 10, CWE Top 25), • Network security, • Knowledge of application security testing tools and methodologies (e.g., SAST, DAST, IAST)., • Strong self-starter with technical acumen, communication and influence skills., • Proven ability to solve complex problems, develop risk-based solutions, and balance security with engineering requirements, while also driving influence and change with stakeholders holding varying opinions on security topics., • Cybersecurity, • In-depth understanding of web application vulnerabilities and mitigation techniques., • Familiarity with Azure Key Vault and other secrets management solutions. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Manager, eCommerce Sales, Marketing, Growth & Brand Experience Location: On-Site | Phoenix (Biltmore Area), AZ About Sawyer Twain Sawyer Twain is a national leader in luxury billiards, shuffleboards, and designer game-room furnishings — a design-driven retailer built on craftsmanship, authenticity, and exceptional service. We own and operate our own internal brands while representing top-tier manufacturers across the luxury recreation space. This hybrid model allows us to deliver premium, design-forward products while maintaining complete control over service and brand experience. We’re not a mass retailer — and we don’t sell on Amazon. Sawyer Twain is a direct-to-consumer eCommerce company, operating multiple branded storefronts and select marketplace partnerships that preserve our identity, service quality, and customer experience. We take pride in owning the entire journey — from sale to delivery. The Role We’re seeking a charismatic, entrepreneurial eCommerce leader who thrives on driving sales, solving problems, and building high-performing teams. This hands-on role requires confidence, initiative, and the ability to connect with customers while managing daily operations across multiple digital channels. You’ll own the sales pipeline, marketing alignment, and customer experience — while hiring, developing, and scaling a team that supports Sawyer Twain’s continued growth. Key Responsibilities Sales & Customer Experience • Drive direct-to-consumer sales through personalized phone, chat, and email engagement., • Hire, train, and lead a motivated sales and service team., • Oversee all customer touchpoints from inquiry through white-glove delivery., • Resolve escalations with professionalism and brand consistency., • Monitor KPIs including conversion rate, average order value, and satisfaction scores. Website, Operations & Project Management • Manage daily operations within BigCommerce and Shopify, ensuring product accuracy, pricing, and visual consistency., • Use Order Management Systems (OMS) to coordinate fulfillment and streamline internal workflows., • Audit and refine eCommerce sales funnels to improve conversion and efficiency., • Coordinate timelines and deliverables for product launches, promotions, and marketing initiatives., • Collaborate with vendors and logistics partners to ensure premium execution and service quality. Marketing, PR & Creative Collaboration (Huge Plus) • Hands-on experience implementing and optimizing campaigns across Google Ads, Meta (Facebook & Instagram), Pinterest Ads, and Criteo., • Understanding of PPC strategy, retargeting funnels, and performance metrics such as CTR, ROAS, and CPA., • Familiarity with email marketing platforms including Klaviyo and HubSpot — with experience setting up automated flows (welcome, abandoned cart, post-purchase)., • Comfortable using Canva, Adobe Express, or similar tools to support creative development and branded visuals., • Coordinate social media content, paid promotions, and performance tracking across Meta, Pinterest, and LinkedIn., • Collaborate with PR agencies, marketing vendors, and brand partners to secure press features and co-marketing placements., • Oversee or coordinate photoshoots — managing communication, scheduling, and asset delivery to align with brand standards., • Work directly with brand partners to obtain imagery, creative assets, and promotional materials for campaigns. Leadership & Culture • Lead with structure, accountability, and enthusiasm — fostering a high-performance, solutions-oriented culture., • Own team recruitment, development, and performance management., • Develop and refine SOPs that drive consistency and scalability., • Establish clarity around team goals, timelines, and priorities., • Inspire excellence through communication, consistency, and follow-through. Qualifications • 3+ years in eCommerce sales, operations, or marketing (luxury, design, or home-furnishings industry preferred)., • Proven success managing $12M+ DTC eCommerce operations with measurable growth results., • Expertise in BigCommerce, Shopify, OMS platforms, and conversion funnel optimization., • Strong project management and vendor coordination experience., • Proficient in digital marketing, PPC, retargeting, Criteo, Klaviyo, and HubSpot., • Skilled with Canva, social media coordination, and creative execution., • Bachelor’s degree in Business, Marketing, eCommerce, or related field preferred — or equivalent experience with demonstrated results., • Entrepreneurial spirit with a proactive, solutions-driven mindset — thrives in a fast-paced, ownership-driven environment. This is a role for a confident, likeable builder — someone who leads from the front, connects easily with people, and manages with precision to keep the Sawyer Twain experience as refined and dynamic as the brand itself. Please note: This is a full-time, on-site leadership position. Agencies and consultants need not apply.

Respond to basic customer inquiries via phone, email, or web chat efficiently and professionally. Join Our Mission to Support Healthcare Navigation:. A supportive environment with growth opportunities.

Identify problems, research alternatives, prepare presentations, drive solutions, test to confirm, gain consensus, and implement solutions for multiple applications within multiple functions. Provide technical support for software applications via phone, email, and live chat. Applicants who need acc

We are seeking a talented Email Chat Support Specialist to join our dynamic team. In this role, you will play a crucial part in providing exceptional customer service through email and chat interactions. Respond to customer inquiries and issues via email and chat in a timely and professional manner.

Job Description A Data Center Technician is the technical liaison between the technology teams, customer and the 24x7 Data Center Environment. As a data center technician, you will be responsible for providing on-site data center escalation support for mission-critical equipment. You can provision and troubleshoot a range of data center infrastructure components including, but not limited to hardware, fiber, networking, servers, NAS, and related equipment. You are efficient at collaborating and troubleshooting complex technical issues through Chat, Phone, and Email. You know how to innovate and make decisions on your own, but also know how to take direction when it is given, paying attention to all details involved. Expected to improve current processes and introduce automation with aim towards simplification. PRINCIPAL DUTIES AND RESPONSIBILITIES: Must be able to work long shifts including nights and weekends. Must have demonstrated expertise in enterprise hardware installation, troubleshooting and repair in two or more of these areas: • Directly support and complete all scheduled data center MACs (Moves/Adds/Changes) for all tickets, emails & chats., • Hardware installation, including device labeling, power connectivity and network cable connectivity., • Complete hardware support work orders involving hardware, cabling, troubleshooting and break-fix., • Provide smart-hands assistance as required for customers within specified SLA response times., • Maintain a safe and secure operating environment within the data center and report any violations to their immediate supervisor., • Detailed and thorough documentation and record keeping., • Strong working knowledge with server and network hardware/components., • Data center productivity and support tools, applications, and software including but not limited to (Windows, Linux, SSH, RDP, Putty, KVM, IPMI, Terminal, etc.), • Provide vendor and client escorts as needed., • Provide general cleaning on raised floor, cabinet/rack exterior surfaces, work benches and other areas as needed on a regular basis., • Provide status reporting regarding Data Center service availability, performance, capacity utilization as required. KNOWLEDGE, SKILLS AND ABILITIES: • Must be self-motivated, detail oriented, positive in approach, professional and help create, develop, and implement project process improvement(s)., • General knowledge of server/network equipment and software support configurations., • Basic understanding of data center power distribution and data center best practices., • Strong aptitude for independent working environment and high productivity rate., • Must possess proven problem-solving skills, critical thinking skills and the ability to see tasks through to completion., • Must be able to work from a ladder, in confined spaces, lift up to 50 pounds and move up to 75 pounds., • Ability to sit, stand, kneel or squat for long periods of time., • Is comfortable working in a fast-paced environment and multi-tasking, • Must be able to see and distinguish different colors, read small print, and hear and recognize audible signals such as server tones., • This is a THIRD SHIFT role. Typical hours will be from 10:00PM to 6:00AM. QUALIFICATIONS AND EDUCATION REQUIREMENTS: • Must possess at least a High School diploma or GED equivalency., • Two (2) years’ minimum of data center experience., • Excellent communication and customer relationship skills., • Any server, OS, Network, or data center certifications are a plus., • Must be proficient with Microsoft Word & Excel.Company DescriptionPhoenixNAP is a privately held organization of operational, networking and management professionals that have worked in the datacenter and IT fields since the early 1990s. The company employs a unique approach to providing flexible data center solutions that are tailored to meet the differing needs of small businesses and large enterprises Phoenix is an ideal location for a data center because it is in an area not prone to natural disasters, there is a relatively low cost for power, and the city and region are very supportive of the high-tech industry. However, though Phoenix is home to numerous single tenant data centers, a lack of multi-tenant facilities in the area with available space and power presented a market need. PhoenixNAP is meeting that need while simultaneously addressing another market concern by establishing a true network access point for the city, state, and Southwestern United States region. PhoenixNAP operates a not-for-profit public peering exchange, enabling carriers to peer with one another to limit backhauling traffic to other cities across the country, and offer data center clients' additional connectivity options. Through a unique approach to designs that maximize efficiencies, PhoenixNAP is able to keep operational costs in check and pass additional captured savings on to its clients. PhoenixNAP has the available space, necessary power, efficient cooling, versatile connectivity, and multi-faceted security of a next generation data center. To learn more click here: is a privately held organization of operational, networking and management professionals that have worked in the datacenter and IT fields since the early 1990s. The company employs a unique approach to providing flexible data center solutions that are tailored to meet the differing needs of small businesses and large enterprises\r\n\r\nPhoenix is an ideal location for a data center because it is in an area not prone to natural disasters, there is a relatively low cost for power, and the city and region are very supportive of the high-tech industry. However, though Phoenix is home to numerous single tenant data centers, a lack of multi-tenant facilities in the area with available space and power presented a market need. PhoenixNAP is meeting that need while simultaneously addressing another market concern by establishing a true network access point for the city, state, and Southwestern United States region. PhoenixNAP operates a not-for-profit public peering exchange, enabling carriers to peer with one another to limit backhauling traffic to other cities across the country, and offer data center clients' additional connectivity options. \r\n\r\nThrough a unique approach to designs that maximize efficiencies, PhoenixNAP is able to keep operational costs in check and pass additional captured savings on to its clients. PhoenixNAP has the available space, necessary power, efficient cooling, versatile connectivity, and multi-faceted security of a next generation data center.\r\n\r\nTo learn more click here:

Job Description About Carvana "We believe CVNA is in the early stages of becoming the next U.S. retail category killer." – Stephens Investment Bank, Analyst Report, Sept. 2024 Building leading-edge technology has been at the core of Carvana's strategy since our founding, driving us to become the 3rd fastest company in history to organically reach the Fortune 500 following only Amazon and Google. Today, we remain founder-lead and as ambitious as ever. In 2024, we have not only emerged as the fastest growing automotive retailer, but also the most profitable thanks to our deep vertical integration across retail, lending, vehicle transportation, wholesale auctions, and more. If you want to grow not just as a Product Manager but as a leader and business-builder, Carvana is the place for you. Our technology teams build: • End-to-end ecommerce for both selling and buying cars, including everything you see on Carvana.com and in our mobile apps., • AI-driven customer support across chat, email, SMS, and voice, as well as a proprietary CRM platform to ensure the most efficient and highest quality customer experience., • 360°ree; vehicle photography and interactive merchandising using cutting edge computer vision and AI techniques., • The most sophisticated and self-service automotive lending platform in the world., • Systems and tools behind a nationwide logistics network that has delivered and picked up over 3 million cars via our fully owned and operated fleet of automotive haulers, efficiently managing distribution of our massive inventory to 85% of US driveways., • Enterprise grade systems for operating the largest vehicle reconditioning facilities in the US, with workflow and automation to guide the work for everything mechanical, electrical, and cosmetic needed to bring each car to our high standards. THIS IS A 100% ON-SITE POSITION FROM OUR HQ IN TEMPE (Monday through Friday) About the team and position The Communication Platform team is a talented and humble group of people with backgrounds in Product, Design, Data Science and Engineering, that are focused on building out our core product: a communication platform that delivers the right message to the right person at the right time in the right channel tens of millions times a year. This team's scope focuses on transactional messages, delivered through email, SMS, push notifications, and website chat (powered by our conversational AI agent). We're looking for a product-minded innovator who combines quantitative rigor with sharp intuition who instinctively design experiments that move meaningful metrics. You thrive in a fast-moving, product-led environment, tackling high-level business problems with autonomy and speed. Equal parts customer-obsessed storyteller and entrepreneurial operator, you can craft a vision that rallies engineering, marketing, and operations around delighting users and moving metrics. Above all, you forge deep, trusted relationships across functions and turn shared goals into shippable products that scale. As an integral team member, you are ultimately responsible for the success of projects and the long-term trajectory of KPIs such as contacts per sale and conversion to sale. What you'll be doing You will work closely with design and engineering to scope and prioritize projects, write detailed requirements, define experimentation plans with A/B testing ownership, analyze data, and launch communications, including emails, SMS, push notifications, and interactions with Sebastian (our conversational AI agent). But most importantly, you will make business impact. Additionally: • Help drive the product roadmap and participate in end-to-end product life cycle development based on market research, analytics, and business requirements., • Collaborate with partners to create impactful customer communication strategies and identify optimization opportunities; size and prioritize opportunities., • Actively work with stakeholders to craft communication messages that are clear, direct, and empathetic to customers., • Be actively involved in interpreting analytics and customer data., • Communicate and collaborate effectively with Carvana's Engineering, Data Science, Design/UX, Analytics, and Customer Advocate teams., • A bachelor's degree in STEM, Economics/Finance, or Design/UX or equivalent experience., • 2-4 years of work experience, ideally in product, product analytics, or a related discipline., • Outcome-oriented and data-driven decision making, backed by expertise in metrics, analytics, and data tools such as SQL, Looker, Tableau., • Excellent written and verbal communication, organizational, and project management skills to maintain strong attention to detail while leading large cross-functional efforts., • Ability to learn and absorb technical concepts and effectively communicate them to a non-technical audience., • Intellectual curiosity to learn and ask questions to find creative ways to answer complex questions with data., • Opinions - you should be familiar with a lot of products in consumer web/mobile and have some degree of taste around what you do and don't like., • Experience with split-testing design and interpretation., • Willingness to roll up your sleeves and get it done, no matter what it is, for the sake of the team and our customers., • Strong UX instincts with the ability to understand and anticipate user needs and pain points, • Knowledge of data science best practices, • Skilled in generative AI and LLM technologies to quickly iterate on product requirements and low-fi wireframes to support expedited iterations., • Agile methodology experience, • Product strategy/road-mapping experience At Carvana, we value diversity in backgrounds and experiences. We encourage you to apply even if your experience doesn't fit exactly. Give it a shot! What we'll offer in return • Full-Time Salary Position with a competitive salary., • Medical, Dental, and Vision benefits., • 401K with company match., • A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more., • A great wellness program to keep you healthy and happy both physically and mentally., • Access to opportunities to expand your skillset and share your knowledge with others across the organization. Hiring is contingent on passing a complete background check. This role is NOT ELIGIBLE for visa sponsorship. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job Description * * We have an opening for a Software Project Coordinator role (Job ID: 7295) in Phoenix, AZ, is a U.S. citizen with 1-2 years of experience in project coordination, a solid understanding of software licensing and asset management, and proficiency with tools like ServiceNow and Google Suite. They should be detail-oriented, organized, collaborative, and comfortable working 100% onsite (with potential for hybrid in the future). Below is a detailed profile of the type of person who would be a strong fit, tailored to the job posting details :Key Characteristics and Fit • Citizenship: Must be a U.S. citizen, as visa support is not available.

Job Description About Carvana "We believe CVNA is in the early stages of becoming the next U.S. retail category killer." – Stephens Investment Bank, Analyst Report, Sept. 2024 Building leading-edge technology has been at the core of Carvana's strategy since our founding, driving us to become the 3rd fastest company in history to organically reach the Fortune 500 following only Amazon and Google. Today, we remain founder-lead and as ambitious as ever. In 2024, we have not only emerged as the fastest growing automotive retailer, but also the most profitable thanks to our deep vertical integration across retail, lending, vehicle transportation, wholesale auctions, and more. If you want to grow not just as a leader but as a business-builder, Carvana is the place for you. Our technology teams build: • End-to-end ecommerce for both selling and buying cars, including everything you see on Carvana.com and in our mobile apps., • AI-driven customer support across chat, email, SMS, and voice, as well as a proprietary CRM platform to ensure the most efficient and highest quality customer experience., • 360°ree; vehicle photography and interactive merchandising using cutting edge computer vision and AI techniques., • The most sophisticated and self-service automotive lending platform in the world., • Systems and tools behind a nationwide logistics network that has delivered and picked up over 3 million cars via our fully owned and operated fleet of automotive haulers, efficiently managing distribution of our massive inventory to 85% of US driveways., • Enterprise grade systems for operating the largest vehicle reconditioning facilities in the US, with workflow and automation to guide the work for everything mechanical, electrical, and cosmetic needed to bring each car to our high standards. This role is 100% on-site at our Tempe Town Lake HQ, Monday through Friday. About the team and position Marketplace is a division of Carvana focused on our B2B offerings. We've already built a two billion dollar business (Sell to Carvana and Carvana Wholesale) and acquired a third (ADESA). The internal infrastructure - systems, processes, people - we've built to power Carvana's tech-forward business can power thousands more for our B2B customers and partners in the automotive industry. Think Amazon and FBA, Google and GCP - we're taking our secret sauce, packaging it up, and making it available to others who also want to create best-in-class automotive businesses. As a Senior Product Manager on the Vehicle Representation team, you'll play a key role in helping us build the best vehicle visualization and condition representation in the industry. We want to make buying wholesale cars online more trustworthy and efficient for dealers than buying in person, just like we've done with Carvana.com for consumers buying retail used cars. In keeping with our great tradition of innovation you'll be working to modernize the space with cutting-edge technology like AI-based damage detection, mobile, high-quality imaging systems, and intelligent search and recommendation engines. At Carvana being a Product Manager goes beyond technology. Your product is your business and you'll need to think about the impact your products have not just on customer experience, but also how they're powered by distributed operational and logistics teams. Think of it as taking your pure-tech PM skills to the next level. We believe our experience is great because our people are great. Investing in our people is fundamental to building a great company and customer experience. Expect support and partnership from those around you. Many of our best leaders come from within. Responsibilities We need people who are comfortable making decisions without an answer to every question, finding solutions to problems that haven't been solved, and designing products that no one has attempted. We find that those types of people tend to be great at data, great at working across teams, and laser-focused on building a great customer experience. We're doing more than just building an app, we're building end-to-end businesses - from the ground up. That means you have to be willing to scale down and up alongside the needs of the business - from running SQL queries to cementing strategic partnerships. In addition to all the traditional Product Manager duties, we expect you to: • Develop and evangelize your team's mission, strategy, and objectives with both internal and external partners, • Work with executives and strategic partnerships to evaluate and make high-impact investments in physical/operational technology and R&D, • Conduct competitive analyses to recommend and place product roadmap bets towards out-innovating industry-leading incumbents, • Work directly with large, raw datasets to meticulously transform them into intelligible, customer-facing products, • Take day-to-day ownership and execution responsibility for various product (and occasionally, non-product) initiatives, • Act as the main point of contact for and driver of cross-functional collaboration with a large field operations organization across many locations nationwide, • Use qualitative and quantitative research and analysis methods to investigate customers' frustrations and unmet needs and creatively identify product development opportunities, • Own initiative shaping, scoping, and requirements drafting to enable effective engineering execution, • Write clear project briefs and detailed requirements to effectively communicate with the team and align all stakeholders around a common understanding of "what" and "why", • Creatively explore ways to speed up time-to-value, reduce risk, and increase the pace of learning through prototyping, pilot testing, and other forms of validation, • Track, analyze, interpret, and share results of product team initiatives to track progress against KPIs, • Collect requirements and build relationships by working alongside business teams, partners, and users in local US markets - travel 15% of the year, • Bring a flexible, entrepreneurial, "whatever it takes" attitude to creating impact, • Minimum 5+ years experience in software product management,, • Product experience at one or more highly successful companies, • Strong understanding of metrics, • Split-testing design and interpretation, • Great communication and collaboration skills, • Definitive design sensibility, • A sense of humor – we don't take ourselves too seriously and love to have fun, • Data querying, modeling, and visualization skills (SQL, Tableau, Python, etc.) a plus Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job DescriptionAbout Carvana "We believe CVNA is in the early stages of becoming the next U.S. retail category killer." – Stephens Investment Bank, Analyst Report, Sept. 2024 Building leading-edge technology has been at the core of Carvana's strategy since our founding, driving us to become the 3rd fastest company in history to organically reach the Fortune 500 following only Amazon and Google. Today, we remain founder-lead and as ambitious as ever. In 2024, we have not only emerged as the fastest growing automotive retailer, but also the most profitable thanks to our deep vertical integration across retail, lending, vehicle transportation, wholesale auctions, and more. If you want to grow not just as an Engineer but as a leader and business-builder, Carvana is the place for you. Our technology teams build: • End-to-end ecommerce for both selling and buying cars, including everything you see on Carvana.com and in our mobile apps., • AI-driven customer support across chat, email, SMS, and voice, as well as a proprietary CRM platform to ensure the most efficient and highest quality customer experience., • 360°ree; vehicle photography and interactive merchandising using cutting edge computer vision and AI techniques., • The most sophisticated and self-service automotive lending platform in the world., • Systems and tools behind a nationwide logistics network that has delivered and picked up over 3 million cars via our fully owned and operated fleet of automotive haulers, efficiently managing distribution of our massive inventory to 85% of US driveways., • Enterprise grade systems for operating the largest vehicle reconditioning facilities in the US, with workflow and automation to guide the work for everything mechanical, electrical, and cosmetic needed to bring each car to our high standards. This is a fully on-site position, Monday through Friday, at our corporate HQ in Tempe, Arizona. About the team and position: Carvana's DevSecOps team builds and supports the greatest things you'd find in and around Carvana.com! This role ensures that our applications, services, and websites are designed and implemented with security by design, while also fortifying our security infrastructure. You will be responsible for discovering and addressing security risks, issues, and threats across the entire development lifecycle. This includes building security automation to enable secure development practices, evangelizing security with our engineering teams, and working closely with our Principal C# Engineer and Senior DevSecOps Engineer to fortify our Identity Provider (IdP) systems, manage edge security processes, and ensure the integrity of our microservices architecture. What you'll be doing... • Collaborate with infosec, appsec, engineering teams, product managers, and other stakeholders to solve complex auth and security challenges., • Design, develop and deploy solutions to ensure that data, users' identities, and authentication processes are secure and compliant with industry standards., • Work with cloud systems, pipelines, and resources., • Learn and implement the evolving security & authentication standards, technologies, approaches, and participate in bringing software engineering in Carvana to the next level.What you should know..., • At least 4 years of software development, with consistently advancing skills and responsibilities, • Experience with microservice driven web application development, • Expert level knowledge of identity solutions and related integrations such as Okta, Auth0, Duende, and similar IdP platforms., • Expert level knowledge of authentication and authorization standards, protocols, and frameworks such as OpenID, OAuth2, SAML, JWT, X.509, MTLS, DPoP and key related security concepts such as MFA., • Strong level experience integrating applications with IdP providers for SSO., • Experience implementing RBAC and ABAC models., • Experience developing federations, integrations or customizations of the identity platforms needed to meet the business objectives., • Experience conducting threat modeling and risk assessments of access systems, demonstrating clear ability to identify design flaws., • Good communication and collaboration skills - Carvana developers work very closely with strong supporting teams and require great interpersonal skills including a positive attitude and sense of humorIt would also be great if you had..., • Understanding of .NET Core and C#, • Experience working in a cloud-based software development environment, preferably with Azure, • Experience in container-oriented architecture using Docker and Kubernetes, • Experience with reverse proxies such as Nginx, etc., • Understanding of DevOps best practices and principlesWhat we'll offer in return, • Be part of a forward-thinking team that values innovation and collaboration., • Opportunity to work on cutting-edge technology solutions., • Comprehensive compensation package including competitive salary, 401K with company match, a wide range of perks (such as student loan payments and vehicle discounts), and a robust wellness program., • Extensive professional development opportunities including training., • Scholarships and discounts for ASU Online. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job DescriptionSalary: $16 Do you want to start with a company where you can grow and get the training you need? Unitas PPO Solutions is HIRING and growing. At Unitas, we work with Dental practices across the USA to help increase the amount of reimbursements they get from PPO insurance companies. Our service is in high demand and we're growing and promoting fast! We are seeking detail-oriented Support members to join our remote team. Some office or administrative experience highly preferred! The ideal candidate should have a good customer service attitude, feel comfortable with problem-solving, have strong communication abilities and be hungry to do their BEST. Unitas PPO Solutions is an equal opportunity employer and welcomes applications from all qualified individuals. Hours Full Time, 40 hours per week, Monday - Friday, Approximately 8 AM - 5 PM (Mountain Standard Time, USA). Overview We are seeking full-time, self-motivated team members in AZ, UT, NM, ID and TX to be part of our growing company and who are willing/able to work 40 hours/week, approximately 8-5PM MST. Our company, Unitas helps dental practices virtually manage the insurance aspects of their business. Our clients are all over the country, and the Assistant works directly with their assigned Account Manager(s) to complete a variety of daily admin. support tasks. We need dependable workers who enjoy the rewards of a administrative service role and who are comfortable working at a computer all day. Remote Work You will need a quiet and distraction-free workspace and a strong and reliable internet connection. All computer equipment is provided. Remote workers are prohibited from working other jobs while on the clock and must not be exclusively responsible for any other duties in their home during scheduled work hours. Responsibilities • Making outgoing phone calls and sending emails to collect needed information and properly documenting following workflows., • Providing professional and courteous responses and requests to Dentists and dental office managers (our clients) and nationwide insurance representatives., • Work your way through daily tasks assigned to you and communicate with team members via email and phone calls to prioritize what needs to be done for each day., • Onboard or Intake new client info, create reports in Google Sheets, verify accuracy of information, and complete a variety of office related tasks daily. Qualifications *Some office/computer work experience is REQUIRED. Ideal candidates are comfortable with MS office or Google Drive/Suite and/or have good computer experience. Must also be willing to learn how to navigate and learn company software. Candidates should have effective organization skills, be able to learn/absorb new information and refer back to resource materials when needed. Successful Assistants show initiative and promptness along with high accuracy in completing their work. Training Thorough paid training and support will be provided through online courses, regular on-camera virtual meetings, screens-share training, and chat/virtual peer assistance. Compensation/Benefits Starting Pay Rate $16hr, plus excellent medical insurance (valued at approx $5,000 annual). 2 weeks of PTO Eligible for Holiday Pay after 2 years: MLK Day, President's Day, Memorial Day, 4th of July, Labor Day, Veteran's Day, Thanksgiving Day/day after, Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day. Company Culture We are hardworking teams who enjoy a positive work environment where employees feel valued and acknowledged. Candidates should be team players who thrive in and contribute to a healthy camaraderie with leadership and teammates. Unitas is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Job Description About Carvana "We believe CVNA is in the early stages of becoming the next U.S. retail category killer." – Stephens Investment Bank, Analyst Report, Sept. 2024 Building leading-edge technology has been at the core of Carvana's strategy since our founding, driving us to become the 3rd fastest company in history to organically reach the Fortune 500, following only Amazon and Google. Today, we remain founder-led and as ambitious as ever. In 2024, we not only emerged as the fastest-growing automotive retailer but also the most profitable, thanks to our deep vertical integration across retail, lending, vehicle transportation, wholesale auctions, and more. If you want to grow, not just as an Engineer, but as a leader and business-builder, Carvana is the place for you. Our technology teams build: • End-to-end e-commerce for both selling and buying cars, including everything you see on Carvana.com and in our mobile apps., • AI-driven customer support across chat, email, SMS, and voice, as well as a proprietary CRM platform to ensure the most efficient and highest-quality customer experience., • 360°ree; vehicle photography and interactive merchandising using cutting-edge computer vision and AI techniques., • The most sophisticated and self-service automotive lending platform in the world., • Systems and tools behind a nationwide logistics network that has delivered and picked up over 3 million cars via our fully owned and operated fleet of automotive haulers, efficiently managing distribution of our massive inventory to 85% of US driveways., • Enterprise-grade systems for operating the largest vehicle reconditioning facilities in the US, with workflow and automation to guide the work for everything mechanical, electrical, and cosmetic needed to bring each car to our high standards. THIS IS A 100% ON-SITE POSITION FROM OUR HQ IN TEMPE (Monday through Friday) About the team and position The Vehicle Data & Inventory team manages Carvana's massive vehicle data systems where our ultimate goal is to generate advanced insights as well as accurate and actionable intelligence on every vehicle available in the US car market. We develop APIs, pipelines, algorithms, architectures, and applications to support all stages of vehicle acquisition and merchandising. What you'll be doing • Design, develop, maintain, and deploy complex back-end solutions using Go and cloud services (Azure, AWS)., • Work with cloud-based systems, pipelines, and resources., • Perform data storage and persistence container querying using SQL, NoSQL, and caching technologies., • Develop loosely coupled solutions that are scalable, testable, modularized, and reusable., • Work in a team environment using Agile project approaches (Scrum, Kanban)., • Participate in all Scrum activities such as creating user stories, sprint planning, and sprint retrospectives., • Create and monitor dashboards and alerts to maintain the high availability of our services and pipelines., • Expertise with Go., • At least 5 years of software development, with consistently advancing skills and responsibilities., • Proven track record and passion for learning new programming languages and software frameworks., • Experience in using at least one cloud service (AWS, Azure, or GCP)., • Experience in working with both SQL and NoSQL storage backends., • Experience in automated testing best strategies and principles., • Experience in debugging and troubleshooting web services, APIs, libraries, and cloud deployments., • Experience with Node, TypeScript, and C#., • Technical leadership experience including a demonstrated proficiency in working closely with product management partners and diverse stakeholders to incept, design, develop, and ultimately deliver robust value-adding software solutions., • Experience mentoring and guiding the technical and career progression of junior engineers., • Experience designing system architectures for scale and high availability., • Experience in writing GraphQL interfaced services., • Experience in container-oriented architecture using Docker and Kubernetes., • Competitive salary and Carvana stock compensation., • Medical, Dental, and Vision benefits., • 401K with company match., • A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more., • A great wellness program to keep you healthy and happy both physically and mentally., • Access to opportunities to expand your skillset and share your knowledge with others across the organization. To be able to do your job at Carvana, there are some basic requirements we want to share with you. Legal Stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job Description About Carvana "We believe CVNA is in the early stages of becoming the next U.S. retail category killer." – Stephens Investment Bank, Analyst Report, Sept. 2024 Building leading-edge technology has been at the core of Carvana's strategy since our founding, driving us to become the 3rd fastest company in history to organically reach the Fortune 500 following only Amazon and Google. Today, we remain founder-lead and as ambitious as ever. In 2024, we have not only emerged as the fastest growing automotive retailer, but also the most profitable thanks to our deep vertical integration across retail, lending, vehicle transportation, wholesale auctions, and more. If you want to grow not just as an Engineer but as a leader and business-builder, Carvana is the place for you. Our technology teams build: • End-to-end ecommerce for both selling and buying cars, including everything you see on Carvana.com and in our mobile apps., • AI-driven customer support across chat, email, SMS, and voice, as well as a proprietary CRM platform to ensure the most efficient and highest quality customer experience., • 360°ree; vehicle photography and interactive merchandising using cutting edge computer vision and AI techniques., • The most sophisticated and self-service automotive lending platform in the world., • Systems and tools behind a nationwide logistics network that has delivered and picked up over 3 million cars via our fully owned and operated fleet of automotive haulers, efficiently managing distribution of our massive inventory to 85% of US driveways., • Enterprise grade systems for operating the largest vehicle reconditioning facilities in the US, with workflow and automation to guide the work for everything mechanical, electrical, and cosmetic needed to bring each car to our high standards. THIS IS A 100% ON-SITE POSITION FROM OUR HQ IN TEMPE (Monday through Friday) About the team and position Join the Engineering Database team, a vital part of Carvana.com. Be part of a team that guides the development of scalable, reliable, and efficient data-driven applications, ensuring accurate and timely analytics and business process development. We're disrupting the car buying status quo, and you can be a part of that, making an immediate and significant impact on peoples car buying experience. We're searching for a talented and professionally curious individual ready to make a significant impact by driving the evolution of our cloud-based data infrastructure. You'll apply your strong foundation in T-SQL (preferably Azure) to build and optimize database objects, author complex stored procedures, functions, and triggers that power Carvana.com applications. Your primary focus will be at the forefront of cloud administration for our SQL and Elastic environments, where you'll be instrumental in building and maintaining scalable and reliable data solutions. Experience with ETL processes (Databricks or SSIS is a definite plus) is highly valued as we continuously enhance our data pipelines and push the boundaries of what's possible. What you'll be doing Be the connection between our systems and our data. You will have the opportunity to learn and grow, working alongside a highly skilled and supportive team on exciting projects that will help shape Carvana. • Design & Implement: Scalable, secure, and highly available database solutions that meet business and technical objectives., • Database Development: Engineer and optimize SQL objects, including stored procedures, user-defined functions, triggers, and views to support application logic and data transformation., • Cloud Administration: Maintain our SQL and Cosmos databases in Azure in addition to Elastic Cloud resources. Additionally maintain a system of alerts providing system status and environment health., • Performance Optimization: Proactively identify, diagnose, and resolve database performance bottlenecks. Perform query tuning, index management, and execution plan analysis to ensure optimal application responsiveness., • Data Integration: Develop, and maintain ETL/ELT pipelines and data integration workflows using tools (e.g., Databricks or SSIS) to populate data warehouses and data marts., • Technical Leadership & Mentorship: Provide subject matter expertise to software engineering teams on database best practices. Mentor junior developers, conduct thorough code reviews, and establish and enforce database development standards., • 5+ years of progressive experience in database development, with at least 2 years in a senior or lead role, • Database Systems: Administration of cloud technologies, preferably on Azure (e.g. Azure SQL Database, Cosmos DB, etc.) or Elastic Cloud., • Procedural Language: Strong foundation of T-SQL including DDL & DML and authoring complex stored procedures, functions and triggers, • Performance Tuning: Ability to perform query optimization, index management, and execution plan analysis., • ETL/ELT Development: Hands-on experience building and managing data integration pipelines using tools such as SSIS, Databricks or similar technologies., • Notifications: Maintain a system of alerts for the cloud environment ensuring stability and performance, • SDLC & CI/CD: Proficiency with modern development practices, including source control (e.g., Git), database project management, and participating in CI/CD pipelines., • Leadership & Mentorship: Proven ability to provide technical leadership, mentor junior developers, and enforce development standards through constructive code reviews., • Problem-Solving: Exceptional analytical and troubleshooting skills with the ability to diagnose and resolve complex data-related issues., • Communication: Excellent verbal and written communication skills, capable of creating detailed technical documentation and explaining complex concepts to diverse audiences., • AI Familiarity: Experience using generative AI coding assistants to improve development velocity and code quality., • Competitive salary and Carvana stock compensation, • Medical, Dental, and Vision benefits, • 401K with company match, • A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more, • A great wellness program to keep you healthy and happy both physically and mentally, • Access to opportunities to expand your skill set and share your knowledge with others across the organization To be able to do your job at Carvana, there are some basic requirements we want to share with you. Legal Stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job Description As an early childhood Registered Behavior Technician (RBT) at Ascend Behavior Partners, you won’t find our values statements on a coffee mug. Instead, you will find it in our DNA, where it shows in every interaction with clients, families, and our fellow “Ascenders.” Ascend Behavior Partners proudly offers Applied Behavior Analysis (ABA) in a play-based natural environment to children with an autism diagnosis up to age seven. Join our mission of partnering with families to build a strong foundation for their children with an autism diagnosis in early childhood and beyond using ABA Therapy. This position calls for empathy, a playful Mary Poppins level spirit, a hunger for professional development, and Spider-Man-like quickness to think on your feet! If you are big-hearted, strongly committed, and believe in building a solid foundation of early intervention, apply today and a member of our Talent Acquisition team will be in touch within 1 business day! Requirements * A passion for positively impacting the lives of children with autism and their families * Enthusiasm and high-energy levels to keep your client engaged and learning in a playful environment * Active (or voluntary inactive) RBT credential number on the BACB website * Experience working as a Registered Behavior Technician and proficient in ABA terminology and practice * Experience with children in a professional setting, supporting them with communication and behavioral needs * We are looking for individuals who are reliable and consistent. The ideal candidate has a strong sense of responsibility and accountability to consistently provide life changing services to their clients and manage a healthy work-life balance by planning ahead for their time off and communicating consistently with their team. * High School Diploma or equivalent * Ability to travel to various clients’ homes up to 40 miles from your home location, reliably Monday through Friday * CPR certification (we will reimburse you if you don’t have it yet) * Fluent in verbal and written Spanish and English is a plus! * Some state and federal laws may require Ascend to mandate employee vaccination. Must be able to furnish proof of vaccination or be willing to seek weekly testing for COVID-19 if laws in your area require Ascend to mandate vaccination. Ascend Behavior Partners will engage in the interactive process if a request is made for a verifiable medical or religious exemption. * Able to pass a background check, reference check and qualified to work in the US * Meet physical requirements of this position which include but are not limited to lifting at least 50 pounds, floor play, running, finger dexterity, climbing, and standing for long periods. Perhaps jumping on a trampoline, dancing, and being an acrobatic all-star (you never know what your day will bring) The Benefits * Paid Time off and Sick Time off, as well as paid holidays (including your birthday!) * Medical, Dental and Vision Insurance for you and your dependents * A commitment to employee and patient health and safety (COVID-19 procedures) * Discounts on Pet Insurance * Volunteer Time off and Paid Sabbatical for tenured employees * 401k with up to 4% matching for all employees * Unlimited access to free virtual healthcare options through HealthiestYou for you and your family! Including mental health services, dermatology, nutrition, and so much more! The quick FAQ: * How quickly will I hear back after I apply? - we will be in touch with you within 24 hours of applying* * Do I need prior experience with kids? Yes! We are looking for individuals who have experience with younger age children, supporting them with communication or behavioral needs, in a professional setting. Experience providing ABA Therapy is preferred. * What is my earning potential? Your starting pay depends on your experience, and may be anywhere from $21-$27/hr. Our monthly training, weekly overlaps, and valuable feedback are designed to support you and provide opportunities to earn up to an additional $4/hour within the first year. In addition, Ascend provides opportunities beyond that to earn additional raises through career development and annual reviews. * Is this Full-Time (FT) or Part-Time (PT)? We are hiring for both, depending on location! * When do I need to be available? Consistently available for a Monday through Friday schedule for both Full Time and Part Time roles within the following hours: FT: 8:00 AM-5:30 PM PT: Either 8:00 AM-1:00 PM or 12:00 PM-5:30 PM (M-F) * What does growth look like for me? Level up five times in this role, become a Lead Registered Behavior Technician (RBT) or a Board Certified Behavior Analyst (BCBA), or join one of our support teams! * How does Ascend protect the mental health of Ascenders? We offer access to free mental health resources to be your HealthiestYou. We celebrate PTO use and give you the weekends to recharge. * What social opportunities are there? Chat groups, virtual and in-person clubs, volunteer for events, team parties, and more! * Why do ascenders continue to choose Ascend? Easy, the positive impact they get to make in the ASD community in an environment that celebrates diversity, creativity, and growth opportunities. * When will I hear from you? A dedicated Talent Advisor will personally contact you via email within one business day and let you know if you’re chosen to interview for the Behavior Technician role at Ascend Behavior Partners. * What is the interview process like? * 1st Interview via phone with a member of our Talent Acquisition team within 2 business days* * 2nd Interview via Google Meet video and possible offer call within 48hrs of 1st interview* * The overall timeline from application to offer could be less than a week depending on availability! *Scheduling time depends on candidate availability and how quickly you move to set up an interview Let’s partner together and help more families get the quality care they deserve! Ascend is an equal opportunity employer and values diversity. All employment is decided based on qualifications, merit, and client need. #AZPAZ

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Licensed Insurance Customer Service role may be a new career for you. There’s a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month. Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you’ll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. For new hires starting in September, October and November we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment. We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our Phoenix office. This schedule requires working evenings until 8:30PM Local Time to include a permanent Saturday or Sunday. This role include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members’ financial security. What you'll do: • Facilitate the member experience by answering phone calls, emails, and other requests from members., • Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states., • Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs., • Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels., • Maintain required Property & Casualty (P&C) licenses and state registrations., • Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: • High School Diploma or GED equivalent, • Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed, • 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience, • Ability to prioritize and multi-task, including navigating through multiple business applications What sets you apart: • US military experience through military service or a military spouse/domestic partner, • Prior experience in a fast-paced contact center environment Compensation range: The hiring range for this position is: $47,529 - $50,029. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description Kelaca is seeking a Project Manager for our client partner in Phoenix, AZ. You will supercharge on-site project coordination for a major industrial facility, acting as the critical link between engineers, contractors, and ownership. Your mission: resolve issues rapidly, keep stakeholders aligned, and maintain forward momentum on a fast-moving, technically complex project. This is a field-facing leadership role, perfect for someone who thrives on structure, communication, and making things happen. Who Should Apply If you’re a seasoned construction project manager, field supervisor, or coordination expert who thrives on organizing complexity, resolving chaos, and driving progress, this role is designed for you. What You’ll Achieve in Your First Year • Shorten issue cycle times and drive toward zero delays on-site., • Become the go-to facilitator who keeps meetings productive, problems visible, and solutions actionable., • Relieve technical experts from field logistics, allowing them to focus on engineering and design., • Improve stakeholder satisfaction and project efficiency through proactive, transparent communication., • Build an inclusive, collaborative site culture known for smooth delivery, professionalism, and teamwork. How You’ll Do It • Be present on-site daily, embedded within field and design coordination teams., • Lead and attend multiple construction and design meetings or huddles each day., • Walk the jobsite, identify potential issues early, and collaborate directly with stakeholders to resolve them., • Maintain documentation, issue logs, and progress tracking with rigorous follow-up., • Communicate constantly – email, text, chat, in-person – to keep everyone informed and engaged., • Act as a bridge and ambassador between diverse teams: de-escalate conflicts, translate technical challenges, and build trust., • Use practical, hands-on project management to maximize productivity and minimize confusion in the field. You’ll Be Successful If You Have • 10+ years of construction, project management, or field coordination experience on large industrial, structural, or MEP projects (semiconductor, healthcare, technology, or similar)., • A track record of making things move in complex, multi-stakeholder environments, especially when no one reports directly to you., • Exceptional organizational skills; the person who always knows who, what, where, and when., • Strong interpersonal and cultural fluency, able to work across backgrounds, languages, and communication styles., • Calm under pressure—translating high-stress moments into actionable next steps., • (Preferred but not required) Bachelor’s degree in Construction Management, Engineering, or related discipline; certifications (PE, PMP, etc.) a plus but not essential. Skills & Tools • Field management, plan reading, and issue tracking., • RFI/submittal management and construction administration., • Meeting facilitation, documentation, and follow-through., • High-speed verbal, written, and digital communication., • Comfort with digital tools: project management software, messaging platforms, CAD/BIM viewing, and progress dashboards., • Bilingual or cross-cultural communication skills are a strong plus. Environment Cues • Full-time, on-site role at a large, dynamic industrial facility., • Fast-paced, high-stakes, multi-lingual, multi-party environment., • Reports to project or organizational leadership; partners functionally with owners, contractors, and design teams., • Emphasis on psychological safety, inclusion, open feedback, and mutual respect., • Regular field walks, site meetings, and hands-on documentation required. Key Outputs / Success Measures (Year 1): KPIs & Target Outcomes • Issue Response Time: 100% triaged within 24 hours, • Cycle Time Reduction: Measurable improvement vs. industry benchmark, • Stakeholder Satisfaction: Recognized as “go-to person” by peers and leadership, • Bottleneck Prevention: Issues flagged early and resolved pre-delay, • Reporting Quality: Field documentation clear, timely, and actionable, • Transition Effectiveness: Smooth handoff from current site lead within 90 days Compensation / Benefits • Competitive base salary commensurate with credentials and impact., • Relocation: Local candidates preferred; limited relocation support may be available., • Comprehensive benefits including medical, PTO, and standard organizational coverage., • Supportive, trust-driven culture that values autonomy, communication, and results. Job Type: Full-time Hours of Work: Monday-Friday onsite in North Phoenix FLSA Exemption Status: Exempt Kelaca is an Equal Opportunity Employer and does not discriminate in employment based on age, disability, national origin, race, color, religion, protected veteran status, genetic information, gender, sex, gender identity, sexual orientation, pregnancy, or other non-merit factor.

Job Description A Health AND Life Insurance License is required for the position. Please read the full job posting before applying. Health Insurance Sales - Work From Home - High Commissions - AM Best 'A' Rated Carrier Are you passionate about helping others navigate the complexities of health insurance while enjoying the flexibility of working from home? We seek a highly motivated and experienced Remote Health Insurance Agent to join our dynamic team! Job Summary: As a Remote Health Insurance Agent, you will assist individuals and families in finding the best health insurance coverage to suit their needs. Your primary focus will be on providing exceptional customer service, guiding clients through the enrollment process, and answering any inquiries related to health insurance options. This is an excellent opportunity to join a progressive company that values your expertise while offering the freedom to work remotely. Responsibilities: • Communicate with prospective clients via phone, email, or online chat to discuss health insurance options and coverage plans., • Offer personalized recommendations and guidance to clients based on their specific healthcare needs and budget., • Assist clients in completing health insurance applications and enrollment forms accurately and efficiently., • Stay up-to-date with the latest health insurance plans, policies, and industry trends to provide accurate information to clients., • Handle client inquiries, resolve issues, and provide support throughout the policy lifecycle., • Participate in ongoing training sessions to enhance knowledge and improve sales skills., • Meet or exceed individual and team targets for enrollment and customer satisfaction., • Uphold compliance with all regulatory requirements and company policies. Position Benefits: • Remote work: Enjoy the flexibility of working from the comfort of your own home., • Competitive commission structure: Be rewarded for your performance and sales achievements. Commissions 3-4 times higher than the ACA, • Ongoing training and development: Access to resources and support to enhance your skills and knowledge., • Work-life balance: Maintain a healthy work-life balance with a flexible schedule., • "A" Rated carrier (AM Best), • Experienced Managers and Training Staff, • 24-hour access to our training portal, • Free Lead Program after completion of training, • Face-to-Face or Sell over the phone in 43 states, • Easy plans to understand and explain, • Easy E-Application submission, • Fair and competitive pricing, • Simplified issue (Underwriting issued policies 24-72 Hours), • A mix of health plans and high-end ancillary products, • Four Incentive contests every year, • Paid by the carrier directly to you every Tuesday and Thursday, • World-class trips to all parts of the globe. We would love to hear from you if you are passionate about helping individuals secure the right health insurance coverage and thrive in a remote work environment! Join our team and positively impact people's lives by ensuring they have access to the best health insurance options available. Apply now and be part of a rewarding and fulfilling career journey! Want to learn more? • Respond to this posting and join us for our weekly live webinar where we explain the products and company in more details! Webinar Register Link - Every Thursday - 3 PM EDT / 2 PM CDT / Noon PDT : • Can't make the webinar? Register and we will send you the recording after! This Week's Recorded Webinar: Don't want to wait? We're always looking for motivated licensed agents to join our team. Call us today! • Reach out to us and speak with a recruiter today at (800) 330-7221.

Job Description Role Description The Registered Client Associate is a forward facing member of the Moors & Cabot team with a mission to competitively deliver the highest quality service to clients in order to help them achieve their financial goals. This role is an integral part of the client/financial professional relationship as well as a valuable partner in the success of the branch. This position exemplifies Moors & Cabot’s core values of Integrity, Service is Personal, One Team, Communication and Initiative by communicating with clients, providing a personalized experience, and problem solving. By facilitating these interactions and being an active, collaborative, and engaged employee, this role provides room for growth, career development, and advancement opportunities. This full-time role reports to the Branch Manager with additional feedback gathered from the assigned Financial Professionals (FPs). Working hours are Monday - Friday 7:30 AM to 4:00 PM MST. Role Responsibilities Client/Financial Professional Team Duties (70%) * Directly communicate with clients to service their account requests or concerns via phone, email, or other mediums * Plan and arrange client meetings * Document and execute money moves - trades, deposits, ACH, wires, withdrawals, rollovers, etc. * Complete data entry for MoneyguidePro plans and assist with Riskalyze questionnaire completion * Assist with new account openings and maintain contact with new clients to verify account information, beneficiary designation, address changes, etc. * Assist with new financial professional transition when assigned * Service advisory accounts, as applicable * Maintain working relationships with other business functions to ensure seamless business practices and troubleshoot problems when they arise * Compliance, Operations, IT, Strategic Initiatives, Training Center, etc. * Research client portfolios as assigned and as experience is gained remain knowledgeable about financial markets * Determining client needs through service to initiate opportunities for Financial Professionals * Maintain open communication with assigned FPs to discuss financial opportunities and develop client financial plans as directed * Collaborate with Marketing to assist with financial professional marketing strategies and initiatives * Contribute to Client Associate RingCentral chat to share knowledge with others * Assist with other branch coverage when needed * Adhere to and keep up to date on Compliance and firm policies and participate in firm sponsored training * Ensure and maintain good standing with all FINRA/SEC rules and regulations including licensure and continuing education requirements, if applicable Office Administrative (20%) * Maintain and organize client files including documentation of client interactions within Redtail CRM * Utilize DocuSign and DocuPace for form signature, distribution, and documentation * If the branch does not have a designated mail clerk, collect, distribute, and send branch mail * Contribute to the upkeep and image of the branch brand * Greet clients, stock kitchens, maintain cleanliness, etc. * May be asked to help facilitate firm wide initiatives or events at local branch * Provide administrative support to assigned Financial Professional(s) and Branch Manager as needed * Other duties as assigned Other (10%) * Take initiative in career growth by enrolling in Google Classroom courses and provided development opportunities * Compile monthly reports for assigned client/financial professional teams * Submit monthly expense reports to provide accurate P&L data * Be an active culture carrier within teams and contribute to a positive team morale Key Measurements * Ability to integrate into Financial Professional(s)’ business and build rapport with clients * Accomplishment of annual organizational, team and personal goals as communicated by management * Revenue growth for the Financial Professional(s)’ business as well as overall growth for the firm * Activity volume measured from communications, workflow items, adoption of new tools and professional development courses Minimum Requirements * 3-7 years of relevant experience * Associate Degree in Business, Finance, or related field * Series 7 and 66 (63/65) licensed * Confident in using Microsoft Office Suite and Google Suite * Competent using Concur, RBC, AOS, RedOak, RedTail * Comfortable taking initiative and being part of a team * Ability to sit for long periods of time and lift at least 10 pounds * Competent in the following Knowledge, Skills, and Abilities: * Customer Service * Math * Clerical Work * Reading, Writing, and Oral Expression * Active Listening * Critical Thinking * Social Perceptiveness * Coordination * Time Management * Deductive and Inductive Reasoning * Empathy * Selective Attention * Time Sharing * Memorization * Initiative * Persuasion * Negotiation Preferred Requirements * Bachelor’s Degree in Business, Finance, or related field About Us Since its founding in 1890, Moors & Cabot and its people have defined the meaning of financial services. The firm has participated in the retail sale of stocks and bonds to individuals and the institutional sale of stocks and bonds to most of Boston's money management firms. In addition to specializing in wealth management through full service registered representatives, Moors & Cabot offers investors additional investment tools such as cash management accounts, retirement planning, mutual funds, annuities and other insurance products. Moors & Cabot is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We utilize the Department of Homeland Security’s employee authorization program, E-Verify. E-Verify confirms employment eligibility by comparing the employee's Form I-9 information entered in E-Verify by the employer with the information in records available to SSA and/or DHS.

Job Description🚀 Join the Future of Commerce with Whatnot! Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. We’re re-defining e-commerce by blending community, shopping, and entertainment into a community just for you. As a remote co-located team, we’re inspired by innovation and anchored in our values. With hubs in the US, UK, Germany, Ireland, and Poland, we’re building the future of online marketplaces –together. From fashion, beauty, and electronics to collectibles like trading cards, comic books, and even live plants, our live auctions have something for everyone. And we’re just getting started! As one of the fastest growing marketplaces, we’re looking for bold, forward-thinking problem solvers across all functional areas. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business, and bring people together through commerce. 💻 Role We are looking for Trust and Risk Agents to maintain the safety and integrity that powers our platform. You will work collaboratively to identify potential risks, enforce our policies, and protect the buyer and seller experience while assisting customers with sensitive cases. Your timely and detailed investigations will help safeguard our community and ensure fair, consistent outcomes for buyers and sellers. You will: * Regularly work with the team on reviewing potentially suspicious behavior on a daily basis to support the company in protecting good users and preventing financial losses * Work quickly and thoroughly to meet interdepartmental Service Level Agreements (SLAs) while ensuring high quality work product * Conduct in-depth transaction-level reviews * Discover and identify trends to present opportunities for stronger results and mitigation * Communicate with customers in response to inquiries related to trust and risk * Provide inbound email and chat-based customer service for users who need immediate assistance * Thoughtfully investigate Trust & Risk cases with medium complexity and high sensitivity while maintaining customer satisfaction * Work with other departments to research and resolve open questions * Efficiently work through a backlog of open issues and monitor performance of key operations * Represent the company with integrity and professionalism * Review key metrics and utilize data to make informed decisions Team members in this role are required to be within commuting distance of our Phoenix, Arizona hub. 👋 You Curious about who thrives at Whatnot? We’ve found that low ego, a growth mindset, and leaning into action and high impact goes a long way here. A hungry individual looking to jump start their career in a fast paced environment. Someone willing to take on any role or task, learn new skills and be a part of building a great company. A customer service mentality with passion to reach the best possible outcome. Here’s what we’re hoping to see in your background: * Availability to work weekends required, and availability to work Holidays as needed * 4 year degree is a plus. * 1 - 5 years of experience in Trust & Safety, customer service, fraud operations, user experience or fulfillment. * Positive Customer first attitude. * Proactive problem-solver and process-improver. * Organized and detail oriented. * Experience with social media, parcel delivery, marketplace sellers, vendors, payment processors and/or fraud operations. * Understanding of E-commerce and Marketplace operations. * Experience with Customer facing systems like Zendesk, Kustomer, or Intercom. * Knowledge of Collectibles is a plus. * Desire to enhance your career. 🎁 Benefits * Generous Holiday and Time off Policy * Health Insurance options including Medical, Dental, Vision * Work From Home Support * Home office setup allowance * Monthly allowance for cell phone and internet * Care benefits * Monthly allowance for wellness * Annual allowance towards Childcare * Lifetime benefit for family planning, such as adoption or fertility expenses * Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally * Monthly allowance to dogfood the app * All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!). * Parental Leave * 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence. #ZR 💛 EOE Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.

Job Description About the Role: Input 1 is a dynamic organization operating in a rapidly changing environment. The Vice President, Processing & Service Operations oversees all non-client-facing transactional operations that support our premium finance, digital billing, and payments business. This leader ensures operational efficiency, regulatory compliance, scalability, and a high standard of service delivery. Position Purpose The Vice President, Processing & Service Operations is responsible for overseeing all non-client-facing, transactional operations that support the company’s premium finance, digital billing and payments business. This leader ensures operational efficiency, regulatory compliance, process scalability, and a high standard of service delivery. Key Responsibilities Leadership & Strategy • Provide vision and leadership for all Processing & Service Operations., • Develop and execute strategies that drive efficiency, scalability, and customer satisfaction., • Partner with senior leadership on growth, risk management, and digital transformation., • Oversee contact center operations (phone, email, and live chat)., • Manage payment processing for accuracy, timeliness, and compliance., • Direct document management and imaging processes., • Supervise operational accounting, reconciliations, disbursements, and reporting., • Build and mentor a high-performing leadership team., • Foster a culture of accountability and continuous improvement., • Identify process improvements and automation opportunities., • Partner with IT and Product teams to enhance efficiency through technology., • Support business continuity and disaster recovery initiatives. Performance Metrics (KPIs) • ≥95% SLA adherence across all operations., • Reduce error rates by 15% in the first year., • Implement automation initiatives with measurable cost savings., • Maintain employee satisfaction scores of 60+ annually., • Ensure 100% compliance with all regulatory and internal standards. Qualifications • Bachelor’s degree in Business, Finance, Operations, or related field required (MBA preferred)., • 10+ years of progressive experience in operations, including 5+ years at a senior or VP level., • Strong background in financial services, insurance, or payments., • Proven ability to manage large-scale service operations and multimillion-dollar budgets., • Exceptional leadership, communication, and stakeholder management skills., • Strong understanding of compliance, risk management, and regulatory frameworks. Physical & Travel Requirements • Ability to sit for extended periods and work at a computer for most of the day., • Clear verbal and written communication skills., • Occasional reaching, handling, and light mobility tasks., • Occasional travel for conferences, training, or off-site meetings. Core Competencies • Strategic Leadership: Sets vision and aligns teams with organizational goals., • Operational Excellence: Ensures efficiency, accuracy, and compliance., • Change Management: Leads transformation and process adoption., • Decision Making: Uses data and insight to drive results., • Collaboration: Builds strong internal and external partnerships. Equal Opportunity Statement: Input 1 provides reasonable accommodations in accordance with the Americans with Disabilities Act (ADA) and applicable laws. If you require an accommodation, please contact Human Resources. Company DescriptionFor more than 40 years, Input 1, LLC has provided business process outsourcing and comprehensive software solutions to the property and casualty insurance industry. We are a modern fintech company delivering digital billing, payments, and premium finance solutions. more than 40 years, Input 1, LLC has provided business process outsourcing and comprehensive software solutions to the property and casualty insurance industry. We are a modern fintech company delivering digital billing, payments, and premium finance solutions. \r\n\r\n\r\n\r\n

Job Description About Designed In Ink Designed In Ink is a Phoenix-based screen printing & embroidery company trusted by roofers, landscapers, schools, churches, summer camps, and growing local businesses. We specialize in custom t‐shirts, hats, polos, and high‐visibility safety vests—delivering fast turnaround, reliable quality, and friendly service. Role Summary You’ll be the friendly first point of contact for customers and a proactive inside sales driver. Roughly 70% Customer Service and 30% Inside Sales, you’ll guide customers through quotes and orders, troubleshoot issues, and convert warm inquiries into loyal, repeat buyers. You’ll also run light outbound follow‐ups to re‐engage past customers and introduce seasonal offers that fit our core markets (construction trades, schools/churches, events). Key Outcomes (90-Day Success) * CSAT ≥ 95% on post‐order surveys. * Quote-to-Order conversion ≥ 45%. * Average order value (AOV) +10% through upsells (add headwear, add safety vests, add extra print locations). * 5+ reactivated accounts/month from past-customer follow‐ups. * On-time order rate ≥ 98% with accurate order entry and proofs. Core Responsibilities Customer Service (≈70%) * Frontline support: Answer phones, email (Missive), web chat, and in‐person inquiries; greet walk‐ins professionally. * Consultative guidance: Help customers choose products (garment type, fabric, brand, color), decoration method (screen print vs. embroidery), and placements based on budget and use-case (e.g., roofers needing durable, high‐visibility apparel; schools/camps needing lightweight tees). * Quoting & order entry: Build accurate quotes, confirm art requirements, collect sizes, enter POs, and secure approvals prior to production. * Proof & artwork coordination: Route artwork to design; ensure proofs are accurate, brand‐right, and approved on time. * Scheduling & logistics: Confirm due dates, rush options, shipping or pickup details; coordinate with production for capacity and timelines. * Issue resolution: Own problems end‐to‐end—shipping delays, misprints, shortages—communicate clearly with customers and internal teams until resolved. * Payments & paperwork: Take deposits, process balances, maintain clean documentation and organized customer files. Inside Sales (≈30%) * Warm lead conversion: Rapid‐respond to website requests, Instagram/Facebook/TikTok DMs, and inbound calls; qualify, quote, and close. * Upsell & cross‐sell: Recommend complementary items (e.g., add embroidered hats, polos, hoodies; upgrade to premium blends; add extra imprint locations; bundle safety vests for crews). * Reactivation & retention: Use Instantly.ai sequences and Missive follow‐ups to re‐engage past customers (e.g., “camp tees reorder,” “back‐to‐school spirit wear,” “crew refresh for roofing season”). * Micro‐outbound: Build targeted lists (roofing & landscaping firms, schools, churches) in Google Sheets; place light call blocks and personalized emails to book quotes. * Pipeline hygiene: Keep deals, next steps, and follow‐up dates current in our trackers; forecast weekly closes and upcoming production demand. * Promo execution: Launch monthly promos (e.g., free setup on hats with 100+ shirt orders) and track ROI. Daily/Weekly Rhythm * Daily: Inbox zero in Missive; same‐day quotes; confirm proofs; post payments; update production notes; 30–60 mins of outbound/reactivation touches. * Weekly: Review pipeline & forecast; meet with production to align on capacity; update owner on KPIs and customer feedback. * Monthly: Help plan promos & emails; compile win/loss and product feedback. Metrics & KPIs * Response time to new inquiries (target: within 1 business hour). * Quote turnaround time (same day for standard jobs). * Quote‐to‐order conversion rate. * Average order value and items per order. * Reactivated accounts and repeat order rate. * On‐time delivery and remakes/defects rate. * CSAT/NPS and review requests completed. Skills & Qualifications * Customer-first communicator with clear writing, active listening, and calm problem-solving. * Sales aptitude: comfortable asking discovery questions, positioning value, and closing. * Detail‐obsessed: accurate data entry, proof checking, sizes/quantities, and dates. * Team player: collaborates well with art and production; hands off clean job tickets. * Tools: Email/ticketing (Missive), outreach (Instantly.ai), spreadsheets (Google Sheets), and order/PO systems. Experience in a print shop is a plus. * Bonus: Apparel product knowledge (Next Level, Bella+Canvas, Richardson, Port Authority), screen printing & embroidery basics, PMS color matching. Experience * 2+ years in customer service, account coordination, or inside sales (print shop or promotional products preferred). * Track record of hitting conversion or revenue targets. Compensation & Benefits * Hourly + commission/bonus tied to monthly gross profit and reactivation wins. * PTO, paid holidays, and employee apparel discount. * Training path with clear progression to Senior CSR/Account Manager. How You’ll Stand Out * You move fast without sacrificing accuracy. * You’re proactive—always proposing the next step and the next item the customer will need. * You love helping local businesses and community groups look professional and on‐brand. To Apply Send your resume to Subject: Customer Service Position and a short note on your favorite apparel brand or blank you’ve sold or worn and why to our team. Company DescriptionDesigned In Ink is a screen printing and embroidery company located in Phoenix, Arizona. We provide an amazing customer experience and hope that we can add some new individuals to help us grow!Designed In Ink is a screen printing and embroidery company located in Phoenix, Arizona. We provide an amazing customer experience and hope that we can add some new individuals to help us grow!

Job Description Fraud & Trust/Safety Agent – Online Marketplace & Live Shopping Location: Phoenix, AZ (commuting distance required) | Remote/Hybrid About Us Join a leading live shopping platform where community, entertainment, and commerce come together. Our fast-growing marketplace features everything from fashion and electronics to collectibles and live plants, and we’re passionate about enabling anyone to turn their passion into a business. With hubs across the US, UK, Germany, Ireland, and Poland, we’re building the future of online marketplaces—together. As we continue to scale, Trust & Safety is a top priority for our leadership team. The work of this team directly impacts user confidence, financial health, and overall platform integrity—making it a critical part of our growth. Our Trust & Safety & Fraud teams are the first line of defense for our users, often serving as the first point of contact when someone experiences sensitive or potentially harmful issues on the platform. This team handles a wide range of cases, from content-related issues such as racism, harassment, nudity, or violent language, to commerce-related concerns including fraud, chargebacks, account takeovers, and payment disputes. Role Overview As a Fraud & Trust/Safety Agent, you’ll be a key player in maintaining the safety and integrity of our platform. You’ll lead investigations into suspicious activity, enforce community standards, and help prevent fraud and abuse. This role is ideal for professionals seeking to gain experience in fraud detection, trust & safety, content moderation, or investigations, and who are ready to make a meaningful impact in a fast-paced, innovative environment. Responsibilities • Review reports and emails submitted by the community via chat and email, investigating potential violations of Trust & Safety policies, • Analyze information quickly to determine appropriate actions on buyer or seller accounts, • Communicate investigation outcomes clearly and empathetically to ensure users feel supported and heard, • Conduct detailed investigations into suspicious transactions, user behavior, and content violations, • Monitor fraud and risk queues to identify patterns and mitigate financial and reputational threats, • Respond to user inquiries related to fraud, trust, and safety with empathy and professionalism, • Collaborate cross-functionally to resolve complex cases and enforce platform policies, • Analyze trends and data to recommend improvements to fraud prevention and community safety strategies, • Maintain high-quality work while meeting SLAs and managing a dynamic case backlog, • Eager to launch a career in a fast-paced, innovative environment, • Weekend and holiday availability required, • Bachelor’s degree or college experience preferred, • Interest in fraud operations, trust & safety, customer service, or fulfillment, • Strong customer-first mentality and proactive problem-solving skills, • Experience with social media, marketplace platforms, parcel delivery, or payment processors, • Familiarity with tools like Zendesk, Kustomer, or Intercom, • Interest in ecommerce and marketplace operations, • Knowledge of collectibles is a plus, • Agents are expected to work a full-time, 40-hour weekly schedule within the following operational hours, including holidays., • Generous holiday and time off policy., • Health insurance options (medical, dental, vision)., • Work-from-home support and home office setup allowance., • Monthly allowances for cell phone, internet, wellness, and platform usage., • Annual childcare allowance and lifetime family planning benefit., • Retirement plans (401k with employer match up to 4% of base salary)., • Paid parental leave (16 weeks) and gradual return to work. Job Type & Location This is a Permanent position based out of Phoenix, AZ. Pay and Benefits The pay range for this position is $49920.00 - $60008.00/yr. • Generous Holiday and Time off Policy, • Health Insurance options including Medical, Dental, Vision, • Work From Home Support, • Home office setup allowance, • Monthly allowance for cell phone and internet, • Care benefits, • Monthly allowance for wellness, • Annual allowance towards Childcare, • Lifetime benefit for family planning, such as adoption or fertility expenses, • Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally, • Monthly allowance to dogfood the app, • Parental Leave (16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.) Workplace Type This is a hybrid position in Phoenix,AZ. Application Deadline This position is anticipated to close on Nov 14, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Job Description JOB ID: 81516 Position: 4 Month Contract with Potential to go Permanent with a Global Leader in HR Solutions Location: Tempe (Hybrid - 3 Days Onsite, 2 Days Remote) Summary: This role is responsible for providing comprehensive payroll support to clients, ensuring accurate payroll processing, compliance, and troubleshooting. The position is integral in maintaining high levels of client satisfaction by addressing employer-level payroll concerns with a focus on efficiency, accuracy, and client education. Key Responsibilities: • Primary Client Liaison:, • Act as the main point of contact for employer-level payroll concerns., • Address client inquiries regarding payroll processing, tax compliance, and system navigation., • Offer proactive payroll solutions to improve client satisfaction and retention., • Educate clients on system functionalities, payroll regulations, and operational efficiencies., • Assist clients in leveraging technology for payroll automation and compliance reporting., • Performance & Efficiency:, • Work in a fast-paced, structured environment with a focus on key performance metrics such as response time, resolution rate, and client satisfaction scores., • Experience & Skills:, • Previous client service experience, preferably in payroll, HR, or financial services., • Strong problem-solving skills to diagnose and resolve payroll issues efficiently., • Excellent communication skills (written and verbal) to interact with clients and internal teams effectively., • Organizational skills to manage multiple client accounts and deadlines., • Ability to work independently while collaborating within a team-oriented environment., • Technical Proficiency:, • Familiarity with payroll software and HRIS systems is a plus., • Basic knowledge of payroll regulations and compliance requirements., • Opportunity to work with a globally recognized leader in HR solutions., • Hybrid work model for a balanced work-life experience., • Career growth potential within a structured, client-focused environment., • Hands-on experience in payroll compliance, problem-solving, and client relationship management.Company DescriptionAbout BCforward: Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally. BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work. BCforward is an equal opportunity employer.About BCforward:\r\n\r\nFounded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.\r\n\r\nBCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.\r\n\r\nBCforward is an equal opportunity employer.

Job Description???? Join the Future of Commerce with Whatnot! Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. We’re re-defining e-commerce by blending community, shopping, and entertainment into a community just for you. As a remote co-located team, we’re inspired by innovation and anchored in our values. With hubs in the US, UK, Germany, Ireland, and Poland, we’re building the future of online marketplaces –together. From fashion, beauty, and electronics to collectibles like trading cards, comic books, and even live plants, our live auctions have something for everyone. And we’re just getting started! As one of the fastest growing marketplaces, we’re looking for bold, forward-thinking problem solvers across all functional areas. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business, and bring people together through commerce. ???? Role The Customer Experience team is responsible for driving the best possible user experience through process improvement, order management, and problem solving. As part of this team you will be tasked with doing anything possible to make sure our customers get the product they ordered as fast as possible. And if something went wrong, you are ensuring that we are doing everything possible to make it right. * Interact with buyers and sellers with a customer first attitude ensuring a positive experience * Resolve all customer issues regarding payments, orders, shipments and general questions with a high quality, and in a timely manner * Become an expert in Whatnot’s product, processes and systems to drive positive outcomes for our users * Work with other departments to troubleshoot, research and resolve open questions * Seek out opportunities to eliminate repeat contacts and improve the overall customer experience You Curious about who thrives at Whatnot? We’ve found that low ego, a growth mindset, and leaning into action and high impact goes a long way here. A hungry individual looking to jump start their career in a fast paced environment. Someone willing to take on any role or task, learn new skills and be a part of building a great company. A customer service mentality with passion to reach the best possible outcome. Here’s what we’re hoping to see in your background: * Weekend availability required. * 2+ years of Support experience handling email and/or chat services. * Understanding of Ecommerce and Marketplace operations. * Experience with Customer facing systems like Zendesk, Kustomer, or Intercom. * Obsession with customers / being customer first / serving customers. * Proactive problem-solver and process-improver. * Knowledge of Collectibles is a plus. * Bachelor's degree or college experience preferred. * Previous start-up experience is a plus. Team members in this role are required to be within commuting distance of our Phoenix, AZ hub. ???? Benefits * Generous Holiday and Time off Policy * Health Insurance options including Medical, Dental, Vision * Work From Home Support * Home office setup allowance * Monthly allowance for cell phone and internet * Care Benefits * Monthly allowance for wellness * Annual allowance towards Childcare * Lifetime benefit for family planning, such as adoption or fertility expenses * Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally * Monthly allowance to dogfood the app * All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!). * Parental Leave * 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence. #ZR ???? EOE Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.

Job Description We are currently seeking a Website Technical Support and Retention Agent to join our team. As a Website Technical Support and Retention Agent, you will be responsible for providing technical support to our website users, resolving their issues, and retaining them as satisfied customers. Key Responsibilities: • Responding to technical and customer support inquiries from website users via email, phone, or chat, • Assisting customers with training related to the website, including but not limited to, login issues, payment processing, and product inquiries, • Ensuring customer satisfaction by providing excellent customer service and timely resolution of issues, • Proactively reaching out to customers who have shown signs of disengagement or dissatisfaction and working to retain them, • Keeping up to date with the latest website features and functionalities and providing relevant information to customers, • At least 2 years of experience in technical support, customer service, retention or sales, • Strong communication and interpersonal skills, • Excellent problem-solving and analytical skills, • Ability to work independently and as part of a team, • Good understanding of website functionalities, including but not limited to, user account management, payment processing, and product listings, • Familiarity with customer relationship management tools and ticketing systems eMerchantClub is celebrating our 25th year in business and specializes in building, maintaining, and supporting innovative websites. Over 500,000 small business owners have used eMerchantClub to create their own online business marketing and sell their products on the web, thanks to us. eMerchantClub uses Magento 2 for all of our websites to provide the greatest service to our customers and connects those websites to thousands of products that customers can sell online. Get excited because eMerchantClub is hiring. Our products are incredible, our customers are one of a kind and our employees are outstanding!About eMerchantClub:\r\n\r\neMerchantClub is celebrating our 25th year in business and specializes in building, maintaining, and supporting innovative websites. Over 500,000 small business owners have used eMerchantClub to create their own online business marketing and sell their products on the web, thanks to us. eMerchantClub uses Magento 2 for all of our websites to provide the greatest service to our customers and connects those websites to thousands of products that customers can sell online.\r\n\r\nGet excited because eMerchantClub is hiring. Our products are incredible, our customers are one of a kind and our employees are outstanding!

Job Description Join Us in Making an Impact ✨ At OneAZ Credit Union, our success is measured only by yours. We’re here to create lasting change in the lives of our members, our communities, and our team. If you're looking for a career with purpose, where your work truly matters—you've found it! Who You Are ???? You’re impactful, compassionate, and fearless, ready to embrace new challenges and shape the future of financial well-being. You take accountability for our success and thrive in an environment where curiosity is celebrated. If this sounds like you, let’s build something great together. What You’ll Do ???? ????This position will be located at our Corporate Office: 2355 W Pinnacle Peak Rd, Phoenix, AZ 85053 A Virtual Services Representative executes duties associated with assisting internal and external members with virtual services functions, including, but not limited to, bill pay, online banking, mobile banking, Debit/Credit Card related inquiries and servicing, telephone banking, as well as member calls to the Member Care and Virtual Services queues. • Processes chat correspondence with members via online banking and mobile application., • Responds to member email inquiries., • Communicates with members, vendors, and internal associates regarding sensitive inquiries or complaints by chat, email, and phone., • Processes reports and chat/email responses., • Works with vendors to address and troubleshoot incidents., • Answer phone calls regarding Visa Debit and/or credit Cards., • Identify fraudulent transaction., • Initiate and research dispute documents., • Send compliance letters affiliated with disputes and Reg. E., • Credit accounts for fraudulent transactions., • Processes Visa/ATM/POS disputes., • Assists with ATM/POS adjustments as needed., • Researches addresses on credit card statements and re-mail., • Assist Associates concerning any card questions., • Takes Lost/stolen report from associates and/or members., • Processes online account opening requests., • Conducts onboarding process for new members, including outbound contacts., • Troubleshoots and educates internal and external members on virtual services., • Uses electronic agreements to send documents to members and potential members., • Sets up member access to online banking and telephone banking., • Performs required research to resolve escalated issues., • Provides support to inbound Virtual Services and Member Care queues., • Explains, promotes, and informs members of Credit Union products and services., • Processes Member Care Center fulfillment requests., • Provides members with account balance, activity, and history upon members' requests., • Performs transactions, check withdrawals, transfers, and account maintenance., • Assists with dividend verification, common inquiries, non-sufficient funds (NSF) checks, and statement copies., • Performs loan payments, term calculations, and loan payoff information., • Informs members of savings, checking, money market, share certificates, individual retirement account (IRA), and club account features and benefits., • Maintains knowledge of Credit Union field of membership., • Assists members with deposit account rates, stop payment orders, check copies, overdraft line of credit advances, and courtesy pay., • Attends assigned team meetings and/or training sessions as needed., • Conducts on-the-job training for new Member Care Center associates. This job description should not be considered all-inclusive. It is merely a guide of expected duties. The associate understands that the job description is neither complete, nor permanent and may be modified at any time. At the request of their supervisor, an associate may be asked to perform additional duties or take on additional responsibilities without notice. Complies with all policies and standards. Position grades could fluctuate based on market value. What You Bring ???? • High School Diploma High School diploma or GED (General Education Development) Required, • Other Some college preferred, • 3 to 5 years of similar or related experience. Customer service experience, preferably in financial institution and/or call center., • Previous teller experience. Preferred, • Bilingual (Spanish/English) a plus, • Ability to type 50+ words per minute required., • Strong professional written/verbal communication skills, multitasking ability, and telephone etiquette. (High proficiency), • Chat experience preferred., • A passion for people, innovation, and growth. Not sure if you meet every requirement? That’s okay. We believe great talent comes from all backgrounds and experiences. At OneAZ, we value potential, passion, and purpose. If you’re excited about this opportunity and believe in our mission, we encourage you to join our Talent Community Compensation & Benefits ???? • Generous paid time off: paid holidays, floating holidays, personal days, vacation days, plus sick time, • Low-cost Medical, Dental & Vision plans, • Paid childcare assistance, • Award-winning 401K, • Gym fee reimbursement, • Tuition Reimbursement, • Student loan repayment, • ...and much more. Explore all the details in our comprehensive Benefits Booklet, • Target hiring range $20/hr-$25/hr (Depending on experience and prior to any incentives this position is eligible for) Why Join OneAZ? At OneAZ, we’re not just a credit union; we’re a financial trailblazer that passionately cares about inspiring dreams and driving prosperity in the communities we serve. We exist to clear the way for dreamers and doers, aspiring to be the bank for new pioneers. We are driving change in our communities, constantly improving our products and services so our members and their families can relentlessly pursue their dreams. By embodying our values and living our promise, you’ll be part of a team committed to exceeding expectations and redefining what’s possible. Additional Notes: Knowingly submitting false information will result in disqualification for consideration of future positions, termination of employment and forfeiture of other rights. Candidates for this position will be required to sign an authorization for OneAZ to conduct a credit and criminal background check, pursuant to procedures in the Fair Credit Reporting Act and any other applicable laws. All candidates will be considered for this position on an individualized basis, in compliance with all applicable equal employment opportunity laws. Ensures compliance with applicable policies, laws, and regulations, including the Bank Secrecy Act (BSA), Anti-Money Laundering (AML) compliance, USA Patriot Act, and Office of Foreign Assets Control (OFAC). This job description should not be considered all-inclusive. It is merely a guide of expected duties. The associate understands that the job description is neither complete, nor permanent and may be modified at any time. At the request of their supervisor, an associate may be asked to perform additional duties or take on additional responsibilities without notice. Complies with all policies and standards. Position grades could fluctuate based on market value.

Job Description Are you a passionate PMHNP looking to make a significant impact from the comfort of your home? Seasoned Recruitment is seeking a dedicated and compassionate Remote PMHNP to join our growing team. In this role, you'll have the opportunity to provide high-quality mental healthcare to diverse populations, utilizing your expertise to improve lives. We value autonomy, professional development, and a supportive work environment. Responsibilities: • Conduct comprehensive psychiatric evaluations and assessments., • Develop and implement individualized treatment plans., • Provide medication management and psychotherapy as appropriate., • Collaborate with interdisciplinary teams to ensure holistic patient care., • Current, unrestricted PMHNP license in at least 1 US State., • Master's or Doctoral degree from an accredited nursing program., • Active/Clean DEA, • Strong clinical assessment and diagnostic skills., • Excellent communication and interpersonal abilities., • Flexible remote work schedule., • Competitive compensation with guaranteed pay for last-minute cancellations and no-shows. Ready to Make a Difference? We'd love to connect with you! Schedule a time to chat with our team: Click here to access our calendar to schedule directly. For any questions, please email us at: Requirements • Current PMHNP license in the state(s) you wish to practice., • DEA license or willingness to obtain one., • NPI Number, • CAQH, • Guaranteed Pay: You are fully compensated for cancellations and no-shows., • Set Your Schedule: You can work as much or as little as you want; you have complete control over your schedule., • Full Back-Office Support: We handle all administrative tasks, including credentialing, billing, and marketing, so you can focus on providing quality care to your patients.

Job Description🚀 Join the Future of Commerce with Whatnot! Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. We’re re-defining e-commerce by blending community, shopping, and entertainment into a community just for you. As a remote co-located team, we’re inspired by innovation and anchored in our values. With hubs in the US, UK, Germany, Ireland, and Poland, we’re building the future of online marketplaces –together. From fashion, beauty, and electronics to collectibles like trading cards, comic books, and even live plants, our live auctions have something for everyone. And we’re just getting started! As one of the fastest growing marketplaces, we’re looking for bold, forward-thinking problem solvers across all functional areas. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business, and bring people together through commerce. 💻 Role The Customer Experience team is responsible for driving the best possible user experience through process improvement, order management, and problem-solving. As a leader of this team, you will be responsible for ensuring that our team of agents dig into every ticket to the lowest level of detail so they can best solve customer issues and provide critical user insights to the business. You’ll take those insights and make Whatnot 1% better every day by partnering with driving cross-functional teams to fix gaps in our product or experience that negatively impact our customers. You will also be responsible for driving team productivity through performance metrics while delivering a quality experience, ensuring our users are getting a quick, and quality experience. * Lead team performance and drive results in team productivity, quality, and customer experience * Manage, coach, encourage, and be responsible for the performance and culture of a team of agents * Maintain functional knowledge of, and act as a subject matter expert of processes, product, and projects related to day-to-day operations * Drive accountability on policies and other guidelines * Create new and use existing reporting to identify areas to improve performance metrics and productivity * Build a culture of insights generation to improve product, process, experience and overall business by reviewing Sigma & Zendesk metrics regularly * Identify and report on trends early and often. * Partner with training and content to reinforce compliance with new launches, processes, and policies. * Address and resolve critical issues from partners and other teams * Identify and call out areas of opportunity for Whatnot, helping improve or develop new processes to improve the user experience and business by understanding customer needs * Other ad-hoc project work as the business requires Team members in this role are required to be within commuting distance of our Phoenix, AZ hub. 👋 You Curious about who thrives at Whatnot? We’ve found that low ego, a growth mindset, and leaning into action and high impact goes a long way here. A hungry individual looking to continue their career in a fast-paced, rapidly changing environment. Someone willing to take on any role or task, learn new skills, and be a part of building a great company. A customer service mentality with passion to reach the best possible outcome. Here’s what we’re hoping to see in your background: * You have 5+ years of support operations experience managing support KPIs such as CSAT. * You are a leader with a strong desire and natural ability to motivate a team, set and achieve targets, and manage career growth and team performance * You have driven operational excellence, quality improvements, and performance-managed multiple agents. * You are analytical and data-driven, with experience distilling large data sets to actionable insights. * You are an owner, always looking for opportunities to better your work, team, product or customer experience * You are comfortable making tough decisions that balance the trade-off between quality and quantity * You have knowledge of Zendesk, data platforms such as Sigma, familiar with excel/google Sheets (Knowledge of SQL preferred) * You have experience in startups, marketplaces, or e-commerce (preferred) * You have worked within multichannel support operations (chat, email, sms, phone) * You have familiarity with working with large, diverse customer support, and operations organizations (preferred) * You have the flexibility to occasionally work shifts, holidays, and outside of standard schedule 🎁 Benefits * Generous Holiday and Time off Policy * Health Insurance options including Medical, Dental, Vision * Work From Home Support * Home office setup allowance * Monthly allowance for cell phone and internet * Care benefits * Monthly allowance for wellness * Annual allowance towards Childcare * Lifetime benefit for family planning, such as adoption or fertility expenses * Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally * Monthly allowance to dogfood the app * All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!). * Parental Leave * 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence. 💛 EOE Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce. Compensation Range: $90K - $100K

Job DescriptionAbout Us At Benepass we're making benefits easy. We believe people are the most important asset to any company. Traditional one-size-fits-all benefits packages no longer cut it in today's hybrid and remote-first environment. With Benepass, companies can tailor their benefits to the unique needs of their workforce. Through our easy-to-use and highly customizable fintech platform, People teams can implement, administer, and track the benefits that meet employees where they are. Employers design their benefits and perks plan by setting a contribution amount and eligible spend categories. Every employee has their own individual definition of wellness and needs different things to help them be their most productive, fulfilled self. Our Mission Helping companies reimagine how companies take care of their people. Our Investors We are backed by leading investors, including Portage Ventures, Threshold Ventures, Gradient Ventures, Workday Ventures, and Clocktower Technology Ventures. To date, the company has raised $35 million of equity capital. Articles * Founder Story - Jaclyn Chen * Benepass Raises $20M Candidate Resources * Benepass | Candidate Resource Page * Benepass Listed on Inc. Magazine's Best Workplaces of 2023 TEAM & ROLE As an integral member of Benepass’s growing Customer Experience function reporting to our Customer Experience Manager, you will play a critical role in helping Benepass grow. The CX team is the front line team that supports our Customers and end users. In this role, you will support Benepass end users by addressing their questions and resolving issues through various support channels. You’ll handle a range of inquiries using internal tools and team resources. You’ll follow established workflows, and collaborate with your teammates to ensure a seamless customer experience as Benepass grows. WHAT YOU'LL DO AT BENEPASS * Address and resolve customer support issues through various channels, including phone, email, and live chat. * Learn and manage Benepass's internal systems and processes to resolve user issues * Act as the voice of our customer, providing feedback on common issues and trends.Deliver exceptional customer service by adhering to set performance standards, and going the extra mile in customer interactions ABOUT YOU * You make people smile. You are warm and friendly and know how to connect with people whether in person, over the phone, or over email. * You can take complex systems and communicate about them simply. * You are a learner by nature. You dedicate yourself to understanding processes and concepts thoroughly, and strive to expand your knowledge on a continual basis. * You are able to work evenings and weekends as needed REQUIREMENTS * 1-3 years in customer-facing role * Excellent written and verbal communication * Proficiency with G suite and Slack * Strong organizational skills and ability to follow-up on and track multiple issues/projects * Comfortable reviewing and analyzing basic data * Self-starter. You don't wait for others to ask for help, you seek out challenges and ways to help BONUS SKILLS * Previous startup experience! * Experience using ticketing systems (e.g. Zendesk, Intercom, or cloud-based support) * Bilingual Not meeting all the requirements but still feel like you’d be a great fit? Tell us how you can contribute to our team in a cover letter or apply to our "general opportunities". INTERVIEW PROCESS * Application Review * Take Home Assessment * Recruiter Screen - 30 mins * Hiring Manager Interview Rachel Christen- 45 mins * Interview Loop * References * Offer COMPENSATION * Base: $50,000 + Equity #LI-Remote Range(s) is subject to change. Benepass takes a number of factors into account when determining individual starting pay, including market comparables, interview performance, peer compensation, and years of experience.What We Offer * 95% coverage of medical, dental, and vision * Fantastic benefits (of course 😃), including: * $250 WFH setup * $150/month cell phone + internet * $100/month Wellness * We offer several team onsites a year * Flexible PTO At Benepass, we are working towards reimaging how companies take care of their people. We are committed to creating an inclusive environment for all our employees and are seeking to build a team that reflects the diversity of the people we hope to serve with our revolutionary products. Benepass is proud to be an equal-opportunity employer.

Job DescriptionRequisition Title: Sales Representative-Automotive Internet Sales (047JD) US-AZ-TempeDescription We bring first-class service across each market we support. As a Sales Guide (100% onsite) at Rio Salado Parkway in Tempe, AZ, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture. What You’ll Be Doing The Sales Guide builds and maintains trust as a skilled expert, providing comprehensive support to customers and prospective buyers through the purchasing process. This role works to simplify the process by educating customers at varying stages of the car-buying process. This includes responding to questions, resolving issues, including answering questions on underwriting procedures. This role will require the Guide to reach out to prospective customers using leads via SMS, phone, chat, and email. The Sales Guide has a key role in mitigating risk and safeguarding customer information and ensuring the customer is set up successfully in their loan. During a Typical Day, You’ll Duties and Responsibilities · Provide an exceptional customer experience in every interaction. · Owns the buying experience from beginning to end. · Assist the customer with vehicle selection, explaining the financing terms, and guiding them through the verification process. · Use provided leads to convert into sales opportunities. · Manage the underwriting process with the customer by reviewing and ensuring all required documentation is gathered and submitted for financing determination. · Responsible for resolving customer issues including issues with their account, underwriting, or additional requirements needed for their loan application. · Utilization of the client software tools as well as external tools such as consumer credit bureaus and other internet sources, to assist in the underwriting process. · Collaborate with internal teams and/or departments to resolve issues. · Responsible for documenting customer inquiries and underwriting process. · Identifies and presents out-of-the-box ideas and process improvement changes and enhancements to other team members and leaders that will ensure this program is second to none. What You Bring to the Role Education/Experience · High School Diploma required. Associate degree or Bachelor's degree preferred. · Knowledge of the automotive industry a plus. · Car sales experience a plus. · High level of trust and integrity · Passion and experience in negotiation to close a sale · Ability to handle objections and rebuttals while quickly adjusting to customer concerns · Strong verbal and written communication skills · Detailed listening skills · Strong customer service, interpersonal and relationship building skills · Time management and ability to prioritize projects and customer needs · Conflict resolution skills – listen to the customer · Exercise good service and business judgment with end goal of customer satisfaction · Excellent English language, oral and written, with grammatical knowledge and etiquette · Ability to sway the opinion of others through verbal and/or written correspondence · Ability to blend personality with professional demeanor to provide the customer with a comfortable conversation · Use of technology for product resourcing to resolve customer issues · Typing Skills (minimum 30wpm) · Knowledgeable in MS Office, Email, Texting and Chat · Ability to work through multiple computer screens · Ability to reach specified goals as set forth and meet Performance Expectations · Ability to work calmly under pressure · Displays professionalism in demeanor, language, and appearance What You Can Expect $19.50 per hour Bonus and Incentives during Operations based on the cars sold will be discussed during the interview process Plus benefits: · Health/Dental/Vision/Life Insurance · Flexible Spending Account (FSA) and Health Savings Account (HSA) · 401(k) with company match · Vacation/Sick Time and Paid Holidays · Tuition Reimbursement · Employee Assistance Program · Employee Discount Program · Training and Development Programs · Employee Rewards Program A Bit More About Your Role Hours of operation: Monday to Friday 7:00 am - 6:00 pm MST, Saturday and Sunday 7:00 am - 4:00 pm, MUST be flexible to any 8-hour shift/5 days per week, for 40 hours per week. About Us Established in 2000, we have contact centers across the globe that proudly deliver a frictionless customer experience to our clients. Our values are the heartbeat of our organization, and we live, breathe, and play by them every day. As a We team member, you can expect: Culture of Service – to be treated like you are the customer from day one Teamwork – belonging to a supportive family team environment that encourages growth, fosters trust and open communication, and acknowledges value in your contributions Respect – a team that is accountable, dependable and gives you their full attention Proactive – to surround yourself with solution-oriented people who strive to improve themselves, others, and the organization Career Growth – lots of learning opportunities for aspiring minds Diversity – be a part of our growing diverse and community-minded organization that is all about having fun! Competitive Compensation – we take care of family, which is why we offer more than just competitive wages and great benefits. Our programs offer incentives and promote physical, mental, and financial wellness. As a condition of employment, We require all employees hired in the United States to successfully pass a background check and, depending on location and client program, a drug test. We is an Equal Opportunity Employer. Please note that neither we nor any of the agencies that recruit on our behalf will ever ask for any payments or personal information such bank account details from applicants at any point in the recruitment process.

Job Description Live events are fun. Concerts, sporting events, festivals….we make lifelong memories enjoying live events with friends and family. Companies spend over $600 billion each year taking clients and prospects to events because it works. At TicketManager, we get to work in an industry we love: Live events that bring people together and make memories. The world’s best companies use TicketManager’s industry leading ticket and event management software to make client entertainment easy and prove the ROI. We help companies have more fun by making it easier to invite guests, manage an event from invitation to execution to post-event reporting, and proving just how valuable live events can be. TicketManager is an official partner of the New York Jets, Philadelphia Eagles & Phillies, Capital One Arena, Texas Rangers, Houston Texans, LAFC, Seattle Seahawks, and a partner of over 50 professional and college sports teams, franchises, universities and technology providers. TicketManager serves a who's who of global brands including Fortune 500s, local businesses and even the NBA, NFL, NCAA, and NASCAR The Customer Support Specialist will work alongside colleagues to provide software support to our current accounts, including many of the Global 2000 like FedEx, Verizon, and Anheuser-Busch. This position is not only critical to our success and reputation as the leader in the industry but the success of our software customers. Responsibilities: • Manage relationships with strategic software accounts, including Fortune 500 and Global 2000 companies, • Provide technical support/troubleshooting to software administrators/users via phone, email, live chat, and handle escalations appropriately, • Lead software training sessions and webinars Desired Skills and Experience: • Bachelor's Degree Required, • 1-3+ years of related work experience, • Experience working with Zendesk or similar customer service platform, • Proven experience in B2B software customer service or administrative support role, • Process-driven, and creative thinker with proven ability to articulate, and implement innovative solutions, • Excellent verbal and written communication skills, • Strong listening and presentation skills, • $22-$32 per hour ($45k-$65k annually), • Bonus Eligibility, • Role is In-Office, Monday-Friday, • 401k & Company Match, • Health Benefits (Medical, Dental, Vision), • Unlimited PTO, • Quarterly Live Event Credit, • Monthly Happy Hours & Volunteering, • Fun Company Perks, • Inc. 5000 fastest-growing private company by Inc. Magazine six years in a row, • Recognized as one of the Best Places to Work by Inc. Magazine and the LA Business Journal, • 4.6 out of 5 Glassdoor rating wMASSpW66s

Job Description Express Flooring, a leading provider of residential and commercial flooring solutions in multiple states, is seeking highly spirited and dedicated professionals to join our team in various positions. Our mission is to deliver a superior floor covering experience to our customers by offering top-quality products, professional installation, and unparalleled customer service. As a rapidly expanding company, we are always looking for ambitious individuals who are not just looking for a job, but a rewarding career. We value problem solvers who are passionate about finding innovative solutions to challenges. At Express Flooring, we care deeply about our employees and strive to provide unlimited potential for growth, job security, highly competitive earnings, and comprehensive benefits packages for our full-time employees. If you are ready to take on challenges, demonstrate your problem-solving skills, and genuinely care about providing exceptional service, we invite you to join our team at Express Flooring. We are seeking a motivated and customer-focused individual to join our team as a Customer Project Specialist. As a vital member of our operations department, you will be responsible for managing and maintaining positive relationships with our valued clients. Your primary objective will be to provide exceptional customer support, address inquiries, and resolve issues promptly, while utilizing our company values of problem solving, likability, ambition and caring to ensure customer satisfaction and loyalty. Responsibilities • Customer Engagement: Interact with customers via multiple communication channels (phone, email, chat and text) to provide information, assistance, and support regarding their accounts, products, and services., • Issue Resolutions: Investigate and resolve customer inquiries, concerns, and complaints in a timely and efficient manner. Collaborate with relevant departments to ensure swift issue resolution while maintaining a high level of customer satisfaction., • Account Management: Handle account-related tasks, including updating customer information, processing transactions and coordinating service schedules. Maintain accurate and organized customer records., • Product Knowledge: Develop a deep understanding of our products and services to accurately address customer inquiries and recommend appropriate solutions to meet their needs., • Upselling and Cross-Selling: Identify opportunities to promote additional products or services that align with customers' interests and needs, contributing to revenue and profit margin growth., • Communication: Effectively communicate complex information and procedures to customers in a clear and concise manner. Keep customers informed about the status of their inquiries and provide follow-up as necessary., • Documentation: Maintain thorough and accurate records of customer interactions, transactions, and resolutions in our enterprise resource planning (ERP) system., • Feedback and Improvement: Collect and relay customer feedback to the relevant teams, contributing to the enhancement of our products, services and processes., • Team Collaboration: Collaborate with colleagues across different departments to ensure a seamless customer experience. Share insights, best practices, and lessons learned to contribute to the team's overall succuss., • High School Diploma or equivalent; associate's or bachelor's degree in a related field a plus., • Proven Experience in customer service, account management, construction management, or a related role., • Excellent communication skills, both written and verbal., • Strong problem-solving abilities and a passion providing exceptional customer support., • Patient demeanor when dealing with customer concerns and inquiries., • Ability to adapt to changing priorities and handle high-pressure situations with professionalism., • Proficiency in using customer relationship management (CRM) and enterprise resource planning (ERP) software., • Basic knowledge of relevant industry products, services, and trends., • Comprehensive medical, dental, & vision plan options, • Health savings account (with enrollment in the high-deductible health plan option), • Health & dependent care flexible spending accounts, • Company paid basic life insurance, • Voluntary supplemental life insurance, • Company paid short-term disability, • Voluntary long-term disability insurance, • Company paid Accident and Hospital indemnity, • Pre-tax and Roth 401(k) with company match, • Paid PTO and bereavement leave, • Paid maternity leave, • 7 company paid holidays, • Employee assistance program Full compensation packages are based on candidate experience and relevant certifications. Compensation Range$20—$21 USD Express Flooring is committed to a diverse and inclusive workplace. Express Flooring is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Job DescriptionDescription: Job Summary This position is responsible for acting as a liaison by advocating for our clients and serving them to meet all plumbing needs by providing product & services information and resolve any emerging problems that our customer accounts might face with accuracy, efficiency, and genuine care. Level III CSRs are fully versed in the duties of a Level I and II CSR and can handle more complicated requests, escalated customer issues and assist supervisor/manager. Essential Job Functions • Answering questions about our products & services, • Processing purchase orders, • Troubleshooting basic technical problems, • Handling customer complaints, • Extensive dispatch experience encouraged, • Manage large number of incoming & outgoing calls, • Meet customer service team sales targets, • Responsible for managing records of customer complaints, • Managing interdepartmental emails in a timely manner, • Retain customers that are on the schedule for the future, • Maintain a safe and acceptable driving record in accordance with company policy, • Be responsible for overall customer satisfaction with regard to communication, workmanship, and quality, • Completes all required company training/compliance courses as assigned, • Perform related duties as assigned, within your scope of practice, • Provide technical assistance to the department, • Research, track, share and analyze information, • Provide guidance and training assistance to Level I and II CSRs, • Assist in reporting tasks, refunds, invoice adjustments, billing issues and approval for tasks, • Manage prompt attention to incoming calls, voicemails and emails, • Lead point of contact in the absence of supervisor/manager, • Monitor customer feedback and suggest improvements, • Assist in the claim processing process, • Ensure HD tasks (close notes, Pos, etc.) are distributed fairly and evenly and completed in a timely manner, • Monitor phone queues to ensure proper incoming call coverage, • Managing the team: Overseeing and monitoring the team's daily output, and training, coaching, and evaluating team members, • Evaluate phone, email and chat conversations to ensure quality, • Remains calm in escalated customer/technician issues, • Ensure staffing levels are adequate to provide service to internal and external customers, • No prior experience or training required This position requires the capability to understand and follow both oral and written directions. Must be able to communicate effectively with others, analyze and resolve problems, maintain effective working relationships, and interact successfully with internal and external customers. Specific skills and abilities include, but are not limited to the following: • Computer proficiency in Microsoft Word, Excel, and Outlook, • Excellent customer service skills, • Proficient in time management; the ability to organize and manage multiple priorities, • Ability to take initiative and effectively adapt to changes, • Recognizes an emergency situation and takes appropriate action, • Managing the team: Overseeing and monitoring the team's daily output, and training, coaching, and evaluating team members, • Able to establish and maintain cooperative working relationships, • Able to use sound judgment; work independently, with minimal supervision, • Strong analytical and problem-solving skills, • Able to perform a variety of duties, often changing from one task to another of a different nature, with impending deadlines and/or established timeframes, • Performs well with frequent interruptions and/or distractions, • Basic math skills, • Sedentary work: Exerting up to 10 pounds of occasionally and/or minor amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met., • Reaching: Extending hand(s) and arm(s) in any direction, • Grasping: Applying pressure to an object with the fingers and palm, • Feeling: Perceiving attributes of objects, such as size, shape, temperature or texture by touching with the skin, particularly that of the fingertips, • Talking: Expressing or exchanging ideas by means of spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly, • Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound, • Hands to Fingers: Picking, pinching, typing, or otherwise working, primarily with fingers rather than the whole hand as in handling, • Repetitive Motion: Substantial movements (motions) of the wrists, hands, and/or fingers This job description indicates, in general terms, the type and level of work performed as well as the typical responsibilities of team members in this classification. The duties described are not to be interpreted as being all-inclusive to any specific team member. Nothing in the job description changes the at will employment relationship existing between the Company and team members. The Essential Job Functions, Physical Requirements, and Work Environment characteristics described are representative of those that must be met to successfully perform the essential functions of this job. Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodation so that qualified team members can perform the essential functions of the job. Requirements:

Job Description About Carvana "We believe CVNA is in the early stages of becoming the next U.S. retail category killer." – Stephens Investment Bank, Analyst Report, Sept. 2024 Building leading-edge technology has been at the core of Carvana's strategy since our founding, driving us to become the 3rd fastest company in history to organically reach the Fortune 500 following only Amazon and Google. Today, we remain founder-lead and as ambitious as ever. In 2024, we have not only emerged as the fastest growing automotive retailer, but also the most profitable thanks to our deep vertical integration across retail, lending, vehicle transportation, wholesale auctions, and more. If you want to grow not just as an Engineer but as a leader and business-builder, Carvana is the place for you. Our technology teams build: • End-to-end ecommerce for both selling and buying cars, including everything you see on Carvana.com and in our mobile apps., • AI-driven customer support across chat, email, SMS, and voice, as well as a proprietary CRM platform to ensure the most efficient and highest quality customer experience., • 360°ree; vehicle photography and interactive merchandising using cutting edge computer vision and AI techniques., • The most sophisticated and self-service automotive lending platform in the world., • Systems and tools behind a nationwide logistics network that has delivered and picked up over 3 million cars via our fully owned and operated fleet of automotive haulers, efficiently managing distribution of our massive inventory to 85% of US driveways., • Enterprise grade systems for operating the largest vehicle reconditioning facilities in the US, with workflow and automation to guide the work for everything mechanical, electrical, and cosmetic needed to bring each car to our high standards. THIS IS A 100% ON-SITE POSITION FROM OUR HQ IN TEMPE (Monday through Friday) About the team and position Do you have a natural curiosity to build new technologies? Are you the type of person who taught yourself a new C# or JavaScript library just for fun? If so, join a dynamic team of engineers aimed at bringing the latest in web application development to a whole new way of buying a car. We are a fast-paced team that is focused on performance, scalability, and reliability to provide the best experience to our customers, both internal and external. What you'll be doing • Drive complex, large-scale projects with cross-functional impact, • Develop loosely coupled solutions that are scalable, testable, modularized, and reusable, • Write clean, scalable, and maintainable code that adheres to best practices, • Work with cloud systems, pipelines, and resources, • Perform data storage and persistence containers querying using SQL, NoSQL, and caching technologies, • Work in a team environment using Agile methodologies, • Work with Kafka for real-time data streaming and processing, • Use Kubernetes for automating deployment, scaling, and management of applications., • Test, troubleshoot, and optimize application components for maximum speed, security, and scalability, • Collaborate with cross-functional teams to define and design new features, • Conduct code reviews and mentor junior developers, • Stay up-to-date with new technology trends and incorporate them into operations and activities, • Excited to both learn from and help grow their teammates by bringing a diverse, experienced, and collaborative perspective, • Minimum 6+ years of software development experience, either in C# / .NET Core (GraphQL and RESTful server-side via Web API) stacks and cloud services (Azure: Functions, Service Bus, etc.) OR contemporary JavaScript / TypeScript (ES2015+), React Hooks, Next.js, • Experience working on applications that share common resources, • Strong fundamentals in writing effective unit tests, • Experience in debugging and troubleshooting web applications, API integration, and infrastructure, • Maintain a strong focus on both internal and external customers, empathizing with their challenges and understanding their journey through our product, • Effective communication and collaboration skills - Carvana developers work very closely with diverse teams requiring great interpersonal skills and a positive attitude, • Experience using any cloud platform (AWS, Azure, GCP, RedHat, etc.), • Experience with CosmosDB or other NoSQL databases, • Experience using any message queue, such as Kafka or RabbitMQ, • Experience writing GraphQL interfaced services, • Experience working with authentication and authorization, • Experience with React Query and state management tools, • Familiarity with Storybook and component-driven development, • Familiarity with OAuth 2.0, OpenID Connect, and the PKCE authentication flow, • Experience integrating native device functionality into browser applications, • Comfort in setting up and modifying build and release pipelines for CI/CD, • Competitive salary and Carvana stock compensation, • Medical, Dental, and Vision benefits, • 401K with company match, • A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more, • A great wellness program to keep you healthy and happy both physically and mentally, • Access to opportunities to expand your skill set and share your knowledge with others across the organization To be able to do your job at Carvana, there are some basic requirements we want to share with you. Legal Stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job Description Job Title: Remote Customer Support Representative Hourly Pay: $17 - $23/hour Summary: We’re looking for friendly, dependable individuals to join our team as Remote Customer Support Representatives. In this role, you’ll work from home and help customers by phone, email, or chat, handling questions about orders, accounts, and general service information. You’ll be the first point of contact for many customers, offering timely support and ensuring they feel heard and assisted. This is a great opportunity if you enjoy helping others and want a stable, flexible remote job with room to grow. Job Responsibilities: • Respond to inbound calls, chats, and emails about customer accounts or services Share product details, resolve basic issues, or update order status * Use internal tools to log customer conversations and update records * Follow easy-to-use scripts and step-by-step documentation • Route more complex issues to the right team or department when needed, • Maintain a calm, helpful tone during every interaction Qualifications: * Friendly, professional communication and writing skills * Able to multitask while navigating computer tools * Dependable, focused, and comfortable working independently * Quiet home workspace and stable internet connection • Prior experience in customer service or support roles is helpful but not required Perks & Benefits: * Competitive hourly pay: $17 - $23 * 100% remote with flexible scheduling * Paid training and ongoing support * Supportive and collaborative team culture * Opportunities for advancement into senior support or team lead roles