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Amazon is seeking Work From Home Customer Service Representatives to assist customers with orders, returns, refunds, account issues, delivery questions, and general customer inquiries through phone, chat, and email support. Customer Service Representatives are responsible for resolving customer concerns, processing returns and refunds, tracking packages, updating customer accounts, documenting customer interactions, and providing professional and friendly customer service while meeting performance and quality standards.

About Empathy Empathy is on a mission to help families through life’s most challenging moments. Our award-winning product, powered by tech and driven by purpose, provides peace of mind by guiding families through all the tedious and time-consuming tasks associated with loss. With a combination of tech and human support, we enable families to focus on what truly matters and support them through the emotions that follow. Our team is passionate, empathetic, and dedicated to providing world-class solutions to families in need. We work collaboratively to identify pain points and design elegant solutions that empower and support our users. About the Team The Empathy Care Team is a cornerstone of our app and services, enhancing our capacity to assist families. We’re looking for a compassionate, self-starting, organized, and collaborative Care Manager to be a member of our growing Care Team. Your role will involve guiding families through their journey, documenting processes to evolve our knowledge base, and focusing on providing exceptional support to users via our omnichannel support model that includes phone, chat, and email support. We’re currently hiring for the following full-time Care Manager shifts (all times listed in Eastern Time): • Sunday - Thurs: 10 AM-6:30 PM ET (Days off: Friday and Saturday), • Monday - Friday: 11:00 AM – 7:30 PM ET (Days off: Saturday and Sunday), • Monday - Friday: 1:00 PM – 9:30 PM ET (Days off: Saturday and Sunday) You do not need to live in Eastern Time, but please note these are fixed schedules in ET. If you live in another time zone, your working hours will be adjusted to reflect the equivalent shifts in your time zone. We strive to keep your schedule consistent once it is set. Our goal is to minimize disruptions and provide predictability for your work and personal planning. At the same time, schedules are subject to change based on business needs. If changes are necessary, we will communicate them as early as possible and work with you to make the transition smooth. In this role, you will • Address all users' practical and emotional needs fluidly and expertly via phone, live chat, email, and other communication channels., • Act as a product expert who connects Users to Empathy specific tools and resources., • Demonstrate excellent written and verbal communication using the Empathy ‘voice.’, • Excel in organization, documentation, and time management to meet SLA requirements., • Work as a team player across different functions and quickly assist with tasks when asked., • Provide an exceptional User experience with a focus on empathy, compassion, and investment in the User’s journey., • Complete all onboarding and ongoing training in a timely manner and provide feedback on training to ensure the team is continually improving the way information is shared., • Surfacing any gaps or opportunities for professional development training that can benefit you or the larger team in providing an exceptional user experience., • Relay User insights and identify knowledge gaps to support product development., • Share reliable resources with service providers and state/government agencies., • Follow guidelines to escalate issues to the appropriate team member and operate with caution and care while working with sensitive User data., • Assist users in navigating the logistical complexities of life’s most challenging moments. Today, this centers on support after loss, including guidance through probate and tax implications. As Empathy expands, this role may also support families navigating challenges beyond loss, including disability., • Utilize critical thinking and problem-solving abilities to resolve User challenges., • Create personalized Care Plans for Managed Care Users., • Take on short-term projects as needed and defined by team leadership. What we're looking for Required: • Warm-hearted, empathetic, and patient team members., • Must be a resident of and legally authorized to work in the United States., • Strong love for learning and conducting research in an unfamiliar field., • 2 years of professional experience in a customer-facing role / counseling / support / concierge services or related fields (including internships). Relevant roles may include Customer Care Coordinator, Health Care, Community, Coaching, Case Manager, or Counseling., • Proficient in navigating new technology, tools, and platforms with a strong ability to adapt to evolving digital environments., • Experience in creating and communicating step-by-step process flows., • Excellent communication, organizational, and interpersonal skills., • Demonstrated problem-solving abilities involving challenging deadlines and priorities., • Ability to organize multiple tasks and projects while efficiently managing workflows., • Ability to analyze situations and make independent professional judgments without close supervision. Preferred: • Ability to work on weekends and evenings., • Previous experience in social work, grief counseling, disability services, education, allied health or other related fields. Education in fields such as Psychology, Social Work, or Education is also relevant., • Experience with Google Suite, Slack, and Zendesk. Compensation: The starting Salary Range for this role is: $23 - $25 / hour. Our salary is determined by multiple factors including but not limited to relevant experience, knowledge, skills, locations, and other job-related qualifications. Additional perks and benefits: • Company Equity in a high-growth start-up, • Annual Remote Work and Wellness Stipends, • Enhanced compensation rate for work during company-observed holidays, • Paid Bereavement Leave, • Comprehensive health insurance coverage, • Generous paid time off, including company holidays, vacation days, and paid leaves, • Retirement savings plan with employer matching Application Process Candidates will participate in a multi-stage interview process, including conversations with peers and leadership. We value transparency, clarity, and thoughtfulness throughout the process. Empathy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees.

About Odyssey: K-12 education is one of the most consequential determinants of a child’s future — and many families have had limited ability to shape how and where their child learns. Education Savings Account (ESA) programs are changing that. One of the fastest-growing public education initiatives in the U.S., they give states the ability to put education funding directly in the hands of families, who can then choose the learning experiences that best fit their child — from schools and tutors to therapy, curriculum, and technology. But once these policies are signed into law, states face an enormous operational challenge. They must stand up entirely new programs, manage the secure and compliant flow of public funds, approve and monitor thousands of vendors, support families at scale, and prevent fraud — all while delivering a high-quality user experience. That’s where Odyssey comes in. We partner with state agencies to design, launch, and operate ESA and grant programs on their behalf. We provide the technology, program operations, vendor ecosystem, and family experience that make these programs actually work in the real world. Today, we operate across 6 states, and our platform powers programs serving 200,000+ students and over $1B in education funding — and we’re just getting started. Most recently, we launched the Texas Education Savings Account (EFA) program — the biggest day-one ESA launch in the country — which has already received nearly 200,000 applications. It’s the kind of moment that captures exactly what we’re building toward: programs that work at scale, from day one, when it matters most. We’re backed by respected investors, including a16z and Tusk Venture Partners, and we’re building the team that will take us to the next stage. Odyssey sits at the intersection of GovTech, EdTech, and FinTech. We are a public-sector operator, a technology company, and a program delivery partner all at once. The work we do is civic infrastructure — it determines whether families can access life-changing educational opportunities. We’re in the weeds with state partners, internally with our product teams, and turning ambiguous policy into real systems that families depend on. This means building a platform that meets each state’s configuration needs while being flexible enough to support all customers. We are not building be-spoke software! If you want a highly structured environment, this will feel uncomfortable. If you want ownership, speed, and problems that actually matter, you’ll feel right at home. As a Bilingual Support Associate (English/Spanish), you will be the frontline of our customer support team, providing exceptional service to Spanish- and English-speaking families, students, school administrators, and vendors navigating ESA and microgrant programs. Your bilingual ability is essential to expanding equitable access to our programs for Spanish-speaking communities across the states we serve. Full professional fluency in both English and Spanish is required for this role. You will regularly communicate — via phone, email, SMS, and chat — with Spanish-speaking families and stakeholders. Written and verbal proficiency at a professional level in both languages is not optional; it is core to this position. What You’ll Do: Respond to customer inquiries in both English and Spanish via phone, email, SMS, and chat in a timely and professional manner. Serve as a primary point of contact for Spanish-speaking families and stakeholders, ensuring equitable access to program support. Translate or help adapt customer-facing communications and resources from English to Spanish as needed. Resolve customer issues and complaints, escalating complex cases as appropriate. Provide accurate information about ESA and microgrant programs Odyssey administers. Maintain detailed records of customer interactions and transactions. Collaborate with team members to improve processes and enhance the customer experience for diverse communities. Participate in training and development opportunities to enhance skills. Meet performance targets and contribute to team goals. Stay up-to-date with company policies and product knowledge. About You: Full professional fluency in English and Spanish (written and verbal) — required. Experience with Zendesk or a similar contact management system is required. 3+ years of experience in a customer support role. Excellent verbal and written communication skills in both languages. Strong problem-solving abilities and attention to detail. Customer-focused with a positive attitude and professional demeanor. Ability to work independently and as part of a distributed team. Proficiency in using customer support software and tools. High school diploma or equivalent; additional education or certifications are a plus. Preference is given to those who reside in Texas, Utah, Georgia, Louisiana, Iowa, Wyoming, or New York. Additional Details: This role is a remote position for candidates located in the U.S., with preference given to those who reside in one of the states we currently serve: Texas, Utah, Georgia, Louisiana, Iowa, Wyoming, or New York Applicants must be currently authorized to work in the United States on a full-time basis. Actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Our Commitment to Equal Opportunity Employment: Odyssey is an equal opportunity employer. Reasonable accommodations are available upon request.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Join our team as a Remote Call Center Customer Service Representative and help us deliver outstanding support to our clients. This role is ideal for empathetic, detail-oriented individuals who enjoy solving problems and creating positive customer experiences from the comfort of their home. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Handle customer inquiries via phone, email, and chat with professionalism., • Provide accurate information about products, services, and policies., • Troubleshoot and resolve customer complaints and issues., • Maintain detailed records of customer interactions and transactions., • Collaborate with team members to improve service delivery., • Adhere to company policies and compliance standards. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Must be 18 years or older, • High school Diploma/GED, • Previous experience in customer service or a call center environment., • Strong interpersonal and problem-solving skills., • Ability to work independently and manage time effectively., • Comfortable using multiple software systems simultaneously., • High-speed internet and a distraction-free home office setup., • Flexibility to work various shifts, including evenings and weekends.

At Swyfft, we're reshaping the way home insurance and commercial package products are priced and bound. We've created an insurance experience that's smart, instant, and designed to deliver unparalleled customer service. Our focus on lightning-fast quotes and seamless claims servicing is powered by cutting-edge technology and an Agent and Customer-centric approach that sets us apart in the industry. Joining Swyfft means becoming part of a dynamic team of forward-thinkers who thrive on moving fast and delivering exceptional products. We pride ourselves on fostering an environment where creativity and positive energy thrive. As we continue to grow and expand, we're on the lookout for experienced professionals like you to join us in transforming the insurance landscape. If you're passionate about leveraging technology to provide the best customer service experience and are ready to be a part of our journey, we welcome you to explore opportunities at Swyfft! About the Position: As a property and casualty Claims Litigation Specialist, Coverage, you will serve as Swyfft's technical resource for coverage analysis on our Homeowner and Commercial Property and General Liability claims portfolio (both litigated and non-litigated), including habitational risks, premises liability, and bodily injury matters. You'll be expected to handle coverage matters with empathy, curiosity, and creative problem-solving to achieve timely, fair outcomes, applying working knowledge of property and casualty coverage issues, including duty to defend versus duty to indemnify. In this position, you will review coverage on assigned claims, draft coverage correspondence (including reservation of rights letters and coverage denial letters), and communicate tender of defense and indemnification decisions to insureds, claimants, and counsel. You will also review and evaluate large or complex injury demands as they relate to coverage, and monitor defense and coverage counsel to ensure accurate, efficient handling of litigated matters assigned to their office. Our ideal candidate is well-versed with insurance industry knowledge, applying legal defenses and immunities, and partnering with legal counsel. *This position is a 100% remote U.S. based opportunity that can be based in one of the following states only: AL, AZ, FL, GA, KY, LA, MA, MO, NC, NJ, NY, OH, OR, PA, SC, TX, UT, VA, WA, WI. Some travel for day-to-day work, team meetings, training, and occasional attendance at mediations, settlement conferences, or trials will be required. Key Responsibilities: (What you'll be asked to do) • Ensure that all assigned coverage matters are resolved timely, reserved accurately, and handled fairly (and in compliance with state and company guidelines)., • Review litigated complaints for proper handling and develop coverage-related legal strategies with counsel., • Work with multiple external/outside attorneys and provide direction related to coverage positions and legal strategy., • Correspond and communicate with policyholders, agents, experts, and service providers to gather information needed for coverage analysis and decisions., • Evaluate and apply the insurance contract as it pertains to coverage determinations., • Create and maintain comprehensive claim handling notation in our electronic claims management system and other related applications., • Review coverage on assigned claims and identify coverage positions, gaps, and issues, including duty to defend versus duty to indemnify considerations., • Draft coverage denial letters and reservations of rights that are clear, well-supported, and legally sound., • Communicate tender of defense and indemnification decisions to insureds, claimants, and defense/coverage counsel., • Review and evaluate large to complex injury demands as they relate to coverage and reserving decisions., • Monitor defense and coverage counsel on assigned matters for accurate, efficient handling, including cost containment and litigation management support. The Successful Candidate: (What we're looking for) • You have a skilled technical background and hands-on experience handling coverage issues on property and casualty claims, including the duty to defend versus duty to indemnify., • You’re a motivated, growth-oriented claims professional who cares deeply about the customer journey and sees each claim as a chance to innovate., • Proven ability to direct and oversee defense and coverage counsel, in order to establish legal strategies, ensure proper experts are retained, and assist in cost containment., • You have experience drafting clear, well-reasoned coverage correspondence, including reservation of rights letters, coverage denial letters, and disclaimers., • Both internal (your peers) and external clients commend your excellent communication skills and the timeliness of your follow-up skills., • You communicate clearly, follow up promptly, and can bring calm (and a little humor) to stressful situations., • You're detail-oriented, organized, and can multi-task like nothing anyone has ever seen before., • You're a get the job done, self-starter that thrives in a fast-paced, team-oriented environment., • You're committed to continued, self-driven learning and enjoy contributing ideas that help improve how claims and coverage are handled. Some Requirements: • 5-7 years of experience handling coverage issues on property and casualty claims., • 5-7 years of litigation experience in a multi-state environment., • Experience drafting coverage correspondence (e.g., reservation of rights letters, coverage denial letters, disclaimers) is required., • Working knowledge of property and casualty coverage issues, including duty to defend versus duty to indemnify., • Relevant experience with habitational risks, premises liability, and bodily injury matters is a plus., • Understand basic legal strategies in conjunction with venue particularities., • Experience directing or monitoring outside defense/coverage counsel on litigated matters is required. Education: • Bachelor’s degree or equivalent experience is preferred. Computer Skills: • We’re an MS Office environment., • Experience using video and chat technology (MSTeams & Slack), • Familiarity with claims operating systems (IMS/LSS/Symbility). Certifications or Licensing Required: • You are currently licensed or eligible for licensing as an adjuster in the states of: TX, FL, CA, and NY (we can provide assistance with your licensing fees). Other: • Reliable high-speed internet connectivity required., • Designated quiet work from home space. Actual compensation for this position will vary based on skills, qualifications, and experience. The range reflects annual compensation (as applicable) and does not include bonuses or other incentives that the company may choose to pay at its sole discretion. In addition to base compensation Swyfft offers a comprehensive benefit package. We Have a Great Benefits Package! • Medical, Dental, and Vision, • Short- and Long-Term Disability (Company Paid), • Voluntary Long-Term Disability, • Employee Life & AD&D (Company Paid), • Voluntary Employee, Spouse, and Child Life & AD&D, • Healthcare, Dependent Care and Transit FSA, and Healthcare Savings Account (HSA), • 401K with a generous matching contribution and no vesting schedule, • 20 days of PTO annually (prorated based on hire date), • Company Paid Holidays and 2 “Choose Your Own Holidays” It is the policy of Swyfft to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F. If you require accommodations during the application or interview, please contact Human Resources at _, and we will make every effort to accommodate your needs. Please Note: Swyfft Holdings, LLC does not accept 3rd party agency resumes for this position, please do not forward resumes to our career’s email address or Swyfft Holdings, LLC employees. Swyfft Holdings, LLC will not be responsible for any fees related to unsolicited resumes.

OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. Join the industry leader in Privacy and be part of a dynamic team that is addressing one of the most critical challenges for companies today: the responsible use of data and AI. With over 14,000 customers, we are at the forefront of helping businesses meet regulations and drive top-line revenue. At OneTrust, you can make a significant impact by working with cutting-edge technology and innovative solutions that enable organizations to build trust with their customers and thrive in the digital age. We are looking for an Account Executive, Enterprise. Account Executives have a critical role and responsibility to deliver new client acquisition in zero-base accounts while ensuring successful relationships and revenue growth with existing customers. OneTrust is a fast-growing SaaS enterprise platform with a robust growth trajectory. We invest heavily in our Sales Team. We generate customer interest, use a steady sales process, offer training, and keep customer requirements at the forefront of our planning. Our executives are always ready to help close sales. The Account Executive (AE) is tasked with frequently finding and pursuing chances to make our customers more trusted and boost OneTrust's revenue. AEs must use their thorough industry knowledge and top-notch value-based sales skills to create the best solutions and solve complex customer problems. AEs must bring valuable insights and best practices to customers and prospects. As an Account Executive, Enterprise, you will: Collaborate with your team to meet or exceed quota. Engage in proactive outreach to generate and progress a consistent pipeline, even while managing closing activities. Leverage internal stakeholders, leaders, and champions to drive sales strategy execution. Work cross-functionally with Business Development, Partner and Channel Sales, Specialty Sales, and Solutions Engineering to land and expand key accounts. Utilize two-sided discovery and impeccable communication to understand customer needs and present valuable solutions. Differentiate OneTrust’s solutions by understanding key competitors and their strategies. Build robust customer relationships, positioning OneTrust as a trusted advisor. Manage and optimize a targeted geographic territory. You are a team player with a hunting mentality and a consultative approach. Your work reflects your inquisitive nature, innovative mindset, genuineness, deal management skills, tenacity, and truthfulness. You thrive in building relationships with C-Level Executives and are confident in your communication skills. Balancing new prospecting activities with deal advancement comes naturally to you, and you maintain discipline in sales processes and CRM hygiene. Your experience includes: At least 7+ years of experience selling B2B Enterprise-level software or related technologies. Proven success in solution and value selling. A solid track record of landing new logos while growing share of wallet in existing key accounts. Experience running sales presentations/demos. Track record of swift, targeted contract negotiation to deliver value to your company and customer. Familiarity with _ or similar CRM solutions. Experience in Privacy, Security, Third-Party Risk management, Compliance Experience directly selling to the Information Security department CIPP/E or CIPM certified Trained in Command of Message For California, Colorado, Connecticut, Nevada, New York, Rhode Island, and Washington-based candidates: the annual base pay range for this role is listed below. Within this range, individual pay is determined by several factors, including location, job-related skills, work experience, and relevant education and/or training. This role may also be eligible for discretionary bonuses, equity, and/or commissions, as well as benefits. Salary Range $125,000 - $150,000 USD We are embracing an office-first culture, encouraging three days a week in office for most roles, with meaningful opportunities to collaborate and celebrate in person. Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview. As an employee at OneTrust, you will be part of the OneTeam. That means you’ll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers. Check out the following to learn more about OneTrust and its people: • _, • _ You have the right to have your personal data updated or removed. You also have the right to have a copy of the information OneTrust holds about you. Further details about these rights are available on the website in our . You can change your mind at any time and have your personal data removed from our database. In order to do this you must contact us and let us know you wish to be removed. The request should be made on the . Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.com" email address. You may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.net" email address. For more information or if you have been targeted please reach out to _. When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career. OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.

Customer Support Specialist I Function: Customer Experience Reports to: Director, Customer Support Reviewed: 05.2026 Location: Based our Eastern or Central Time Zones in the United States Position Summary: The Customer Support Specialist I provides tier one support for OnBoard, Govenda, ES and related products for both customers and internal employees. This role is responsible for troubleshooting software and technical issues, resolving customer problems using our platforms, delivering an excellent customer experience, and becoming a subject matter expert on supported products. The position supports customers through email, chat, phone, web, and meeting tools while meeting service level expectations. Current support coverage is primarily aligned to U.S. business hours, based on operational needs. Team members must be available to work assigned schedules and participate in rotating on-call coverage for after-hours and weekend support. Key Responsibilities: • Resolve customer issues, answer customer questions, and provide product support for OnBoard, Govenda, and related platforms through ticketing systems, email, chat, phone, and virtual meetings., • Troubleshoot software, configuration, access, and technical issues for customers., • Prioritize support cases and provide timely customer updates on status, progress, and resolution., • Meet first response and service level expectations., • Escalate complex issues with clear documentation including problem statement, steps to reproduce, and environment details., • Assist customers with product navigation, features, workflows, and best practices., • Create and maintain internal and customer-facing knowledge articles., • Identify recurring issues, customer pain points, and training opportunities., • Partner with Customer Success Managers and internal teams to support customer outcomes., • Use AI tools responsibly to improve productivity, research, ticket quality, and customer experience., • Participate in quarterly trend reviews and continuous improvement initiatives., • Protect customer data and follow company security policies. Skills and Experience Needed: • Minimum 3+ years of experience in customer support, technical support, SaaS support, or related customer-facing roles., • Minimum 2+ years of experience using ticketing platforms such as Zendesk, ServiceNow, BMC Helix, Freshdesk, or similar case management tools., • Strong customer service mindset with passion for helping customers succeed., • Experience collaborating with Product, Engineering, QA, and Customer Success teams., • Basic knowledge of APIs, SSO, browser troubleshooting, HAR files, and browser logs preferred., • Familiarity with monitoring tools such as Datadog, Grafana, or Prometheus preferred., • Strong technical documentation and writing skills., • Ability to de-escalate customer concerns and remain calm under pressure., • AI fluency with experience using generative AI tools such as ChatGPT, Claude, Gemini, or similar platforms to improve productivity, research, and communication quality preferred. Competencies: Accountability Adaptability AI Curiosity / Innovation Applied Learning Business Acumen Collaboration Customer Focus Dealing w/Ambiguity Decision Making Driving for Results Initiating Action Planning & Organizing Technical/Professional Knowledge/Skills About the Company: Boards set the standard for what organizations can achieve. At OnBoard, our board management software helps boards function at a higher level so every organization can make a bigger difference in the world. Launched in 2011, today, OnBoard serves as the board intelligence platform for more than 5,000 organizations and their 12,000 boards and committees in 60 countries worldwide. With customers in higher education, nonprofit, healthcare systems, government, and enterprise business, OnBoard is the leading board management provider. OnBoard has grown from a class project at Purdue University in West Lafayette, Indiana in 2003 into the world’s leading board management software platform today. Backed by JMI Equity and the acquisitions of eScribe and Govenda, OnBoard is positioned to become the industry leader in Board Management and Meeting Solutions for private and public sector entities. Diversity Statement - Culture of Togetherness: At OnBoard, our mission is to encourage and celebrate a culture of togetherness. We acknowledge that uniqueness is powerful, and we welcome, foster, and appreciate all. Diversity, Equity, and Inclusiveness fuel the Pathfinder atmosphere and all our efforts. Our power is in our people and we Pledge 1% to give back to our communities and across the globe. OnBoard is an equal opportunity employer and committed to a diverse and inclusive working environment. Passageways does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation please email peopleops@passageways.com. Benefits and Perks: • Fully remote work with company provided equipment (laptop, software, etc.), • Employment with a growing, casual, fun, philanthropic minded company, • US Based Employees, • Comprehensive, high-quality medical/prescription drug plan options, as well as dental and vision plan offerings., • An employer contribution to your Health Savings Account (HSA) if you participate in a High Deductible Healthcare Plan., • Medical Flexible Spending Accounts available., • Dependent Care Flexible Spending Accounts available., • Basic life insurance in the amount of $50,000 or 1 X’s your salary (whichever is higher)., • Short and long-term disability and Accidental Death and Dismemberment benefits at no cost to you., • 401K Retirement Savings Plan with automatic enrollment at the first of the month following 60 days of employment at 5% to help you secure your financial freedom. We offer a generous company match that starts on the first of the month following 60 days of employment. The company match is dollar for dollar on the first 3% of your pay that you contribute and $0.50 on the dollar on the next 2%, for a total match of 4%., • Paid Time Off (PTO)/Holiday, • CAN Based Employees, • Employer paid Life and Accidental Death Insurance, • Contribution to Health Care Spending Account, • Dependent Life Insurance, • Optional Life Insurance, • LTD Insurance, • Drug and Paramedical Coverage, • Dental Insurance, • Vision Insurance, • EAP, • AUS Based employees, • Superannuation rate of 12%, • Monthly stipend of $400 AUD to purchase private medical insurance, • UK Based Employees (via EPG), • Pension - Aegon, • Passageways/OnBoard contributes 8% of the employee's basic salary, • Employees can contribute up to 100% of salary subject to max limits, • Enrolled from Day 1 of employment, • Private Medical Insurance, • Life Assurance, • Income Protection, • Critical Illness, • Employee Assistance Programme, • Serious Illness Benefit, • Help@Hand, • Cashplan Diversity Statement - Culture of Togetherness: At OnBoard, our mission is to encourage and celebrate a culture of togetherness. We acknowledge that uniqueness is powerful, and we welcome, foster, and appreciate all. Diversity, Equity, and Inclusiveness fuel the Pathfinder atmosphere and all our efforts. Our power is in our people and we Pledge 1% to give back to our communities and across the globe. OnBoard is an equal opportunity employer and committed to a diverse and inclusive working environment. We do not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Interview Transparency & Technology Disclosure We use video/audio recordings and artificial intelligence (AI) tools during our interview process to transcribe responses, evaluate skills, and streamline evaluations. Your data is processed securely and handled in line with our Privacy Policy and local data protection laws

At Replicant, we believe AI should work for people, starting with customer service. That’s why we built a platform that helps contact centers resolve more requests, proactively identify issues, and improve agent performance with AI-powered conversation intelligence and AI agents that act like your best reps. Our AI agents handle millions of calls every month for Fortune 500 companies and high-growth innovators. From processing payments to booking appointments and authenticating users, they help customers get what they need instantly, 24/7. Meanwhile, our real-time conversation insights help contact center leaders coach better and improve every interaction. We are leading the shift from legacy systems to AI-first service, powered by large language models (LLMs) and designed for enterprise scale, security, and empathy. If you’re excited by the potential of LLMs, voice AI, and building category-defining technology with a kind, ambitious team, you’ll love it here. Joining Replicant means working on technology that makes customer service both better and cheaper, for a gigantic market of millions of potential customers. We solve huge challenges with a small team, so every improvement you will ship makes a huge difference. We’re looking for a Full Stack Software Engineer to join Replicant’s engineering team! As part of our team, you’ll design and deliver technology that powers natural, human-like conversations at scale, helping companies reduce wait times, improve customer satisfaction, and empower representatives to focus on complex problems. You’ll build rich user experiences and backend services that enable customers to design, launch, and monitor these AI-powered conversations. You’ll collaborate closely with our product and machine learning teams to ensure our customers can build compelling and delightful conversations for their callers. Our stack includes TypeScript, Node.js, React, and Python in Kubernetes on GCP. What You’ll Do Build new features powering millions of daily conversations on Replicant’s core AI voice and chat products Ship full stack end-to-end features with high impact in days, not weeks or months Integrate automatic speech recognition, text to speech, and conversational AI model improvements into Replicant’s products Refractor, optimize, and debug production systems balancing latency, cost, and user delight Participate in regular on-call rotations, monitoring live production systems Continuously improve systems based on performance metrics and customer feedback Shape a fast-moving culture that emphasizes knowledge sharing and mentorship across distributed systems, high-availability design, and user experience for enterprise-scale AI Participate in team and company-wide office events; travel required What You’ll Bring 5+ years of full-stack software engineering experience, ideally in SaaS, AI, or complex real-time systems Proven experience owning and shipping elegant, maintainable, continuously improving solutions that scale to millions of users History of raising the bar for great engineering in your teams, with strong collaboration skills favoring impact over process Strong communication skills that build trust with teammates and stakeholders Mastery of AI tools for writing, improving, debugging, and refactoring large code bases Demonstrated experience designing and implementing quality testing for systems you’ve built, including automated, manual, and AI Mastery of one or more of the following TypeScript and frontend frameworks (React or similar) Node.Js for production-grade backend systems Python Rust, LLM prompt engineering, Google Cloud Services, Kubernetes Familiarity with all of the following Relational databases (MySQL, PostgreSQL) Cloud environments (AWS, GCP, or Azure) and CI/CD pipelines Metrics, logging, and monitoring Enthusiasm for AI, machine learning, telephony For all full-time employees, we offer: In-person connection that counts: company-wide offsites and smaller team gatherings designed to make remote work feel personal ️ Tech & learning stipend: Conferences, books, courses — interested? We’ll fund them Remote by design: We’re distributed — no guilt about life events, we trust you to manage your calendar ️ Health & wellness: Flexible vacations, paid sabbatical after 5 years, comprehensive benefits, plus a stipend to support your physical and mental well-being Compensation that matches your impact: competitive salaries in the company you’re helping to build Equity with upside: We believe in shared ownership—You’ll own a real piece of a fast-growing AI company Our Values Replicant has three core values. It is critical that everyone who joins the team feels excited and moved by these values as every new team member makes an impact on our culture. Blade Runners: We take ownership and pride to influence the outcomes of our goals. We are successful, and like a Blade Runner, use the tools at our disposal to reach our objectives. We value open and honest communication and proactively seek feedback along the way. We are a company driven to grow and achieve both individually and as a team. Bread Makers: We are humble and strive toward an egalitarian culture. No task is too big or too small. We work together to achieve our goals and develop our company mission. We believe that the whole is greater than the sum of its parts in everything that we do. Självdistans (Self-Distance): Självdistans is Swedish for self-distance. It's the ability to critically reflect on oneself and one's relations from an external perspective. With this in mind, we act with objectivity and always remember that we are not our work. There's no perfect science to growing a team or business, but we trust everyone at Replicant to point out our blind spots and humbly admit their own. Replicant is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at _ and we’ll work to meet your needs.

Welcome to the future of energy Octopus is a tech-powered energy company. We believe technology has the power to address our greatest challenge, climate change, while also delivering incredible service and customer experience. We are changing the way people interact with their energy company - by making it approachable, low cost, easy-to-understand, and most importantly, 100% renewable. At Octopus Tech, you’ll have real ownership, variety, and the chance to shape products that make a tangible difference in people’s lives – lowering bills, enabling greener living, and delivering experiences customers genuinely love. You’ll work side by side with teams across marketing, operations, and data, and see the impact of your work in the real world, fast. Our Global Platform Engineering team is responsible for architecting, building, and maintaining the core infrastructure, tooling, and services that enable our engineering teams to deliver at scale safely and reliably. As a Platform Engineer within this newly created team, you’ll contribute to the design and delivery of the systems and services that form the foundation of our platforms. You’ll work alongside experienced engineers to build scalable solutions, improve automation, and support areas such as cloud infrastructure, CI/CD pipelines, observability, and developer experience. You’ll bring curiosity, problem-solving skills, and a willingness to learn new technologies, with a strong interest in building reliable and efficient infrastructure. Thriving in an environment that welcomes continuous improvement and new ideas, your communication skills and attention to detail will be indispensable as you help turn complex challenges into practical solutions that make life easier for engineering teams. If this sounds exciting, we’d love to chat. Contribute to building and improving platform services, writing code, reviewing changes, and supporting deployments Work alongside senior engineers to design and implement solutions that improve scalability, reliability, and developer experience Help maintain and operate core systems such as CI/CD pipelines, cloud infrastructure, and monitoring Participate in incident response and retrospectives, contributing to learning and improvement Collaborate with other engineers to understand needs and translate them into practical platform solutions Take ownership of tasks and smaller projects, while developing towards owning larger areas of the platform Solid communication skills and a collaborative approach. Hands-on experience with AWS or another major cloud provider. Familiarity with security best practices and automation tools. Experience contributing to the operation of production systems, ideally in a distributed or cloud environment. Docker and Kubernetes (we use Amazon EKS in production) Python or other scripting languages Datadog or similar monitoring/logging tools Messaging queues or event-driven systems (we use RabbitMQ) Terraform or similar infrastructure-as-code tools Networking basics PostgreSQL or another relational database Linux system administration basics Exposure to multi-team environments or shared platform services. Interest in data-focused systems such as analytics, telemetry, or IoT Familiarity with CI/CD or observability practices beyond the basics A proactive mindset and enthusiasm for learning from more senior engineers • Our company culture - We are an organization where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground., • Fully paid medical, dental, and vision insurance for employees & their family., • Paid time off — we know working hard means also being able to recharge as needed, we trust our employees to get the work done and take the time they need. We offer 20 days of paid vacation and 8 paid sick days annually., • 401(k) plan with employer match., • Parental leave. Biological, adoptive and foster parents are all eligible., • Pre-tax commuter benefits., • Flexible working environment - genuine work life balance here; we treat you as a human, and do our best to make work and life merge smoothly together, • Salary - The expected salary range for this Platform Engineer II role is between $118,000 - $151,000 annually. Your exact compensation will be determined by your technical expertise, professional experience, and how well your unique skills align with the role's specific needs., • Equity Options Scheme - you own your own part of the business, share options in the whole Octopus Energy Group so we all work together towards success, • Your development is important - we support and help with development including internal and external courses, learning, study support etc, all bespoke to you. If this sounds like you then we'd love to hear from you. Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone. Where necessary, we sometimes use AI tools to help with parts of our hiring process, like reviewing applications or assessing responses. We’re lucky to receive a huge amount of interest, so these tools help our recruiters manage that volume, not replace them. Ultimately, every hiring decision (for example, whether to progress your application or not) is always made by a real person in our Talent team. If you’d like to know more about how we use your data, you can reach out to us via email at _. We’re happy to help!

AEM (Advanced Environmental Monitoring) is the global leader in innovative mission critical weather, wildfire and water monitoring and intelligence solutions. We aim to be the world’s essential source for environmental insights – enabling decisive action and positive outcomes for our customers and their constituents. Our family of innovators offers world-class hydrometeorological technologies and services, including sensors, dataloggers, telemetry, and advanced analytics and software. Our technology and services empower the communities and organizations to survive – and thrive – in the face of escalating environmental risks. The Software Support Specialist is responsible for customer support and onboarding across the AEM family of brands. This position will have an emphasis on support for software applications and will include ongoing technical support and troubleshooting, software implementation and configuration, and customer onboarding and training. This position will report to the Software Support Manager. Note that while this position is fully remote, the successful candidate must be based in Australia and must be eligible to work in Australia without company sponsorship. Job Responsibilities: Ongoing Software Support • Receive and respond to customer inquiries through phone, email, and web-based chat., • Document and track activity using designated CRM/ERP solutions and by following outlined support processes., • Provide technical support including troubleshooting software application issues, data feed interruptions, and providing answers to frequently asked questions., • Support client deployments in conjunction with technical services, engineering, and other technical support teams throughout the customer lifecycle., • Edit and expand existing documentation, including knowledge base articles, instructions, and video library., • Continually enhance knowledge of the company’s products and services to be able to provide the highest levels of support over time. Implementation and Onboarding • Fulfill software licenses and customize configurations for new software deployments., • Facilitate the customer onboarding process within the existing, defined structure and guide getting started activities with customer through to the completion of the project., • Conduct targeted software training sessions for customers to introduce a range of user types to the skills needed to utilize and maintain their software solution. This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer. Requirements • Degree or certificate in business, science, technology, engineering, or another related area of study; or equivalent years of experience., • 2+ years of experience applying customer support methodologies in the technology industry., • Demonstrated ability to provide support through all stages of the customer lifecycle, from implementation and onboarding to training, ongoing technical support, and troubleshooting hardware and software components., • Knowledge of or desire and ability to learn and apply software configuration and Internet communication skills to perform troubleshooting with environmental data transfer., • Effective written and verbal communications skills with the ability to explain complex subjects to non-technical audiences., • Excellent analytical, problem-solving, organizational, and time management skills., • Proficient with Microsoft Office, including Word, Excel, Outlook, PowerPoint, and Teams., • Extremely responsive with strong interpersonal skills and a commitment to customer satisfaction., • Capable of working independently and managing multiple priorities with minimal supervision., • Comfortable collaborating with cross-department groups in a matrix organization to find the best solution to provide to customers. Preferred Experience: • Experience delivering customer-based product training onsite and remotely via Microsoft Teams, GoToWebinar, or similar platform., • Previous use of Salesforce, NetSuite, or similar CRM applications for onboarding, support ticketing, and software fulfillment., • Background or interest in environmental sciences and industry, including meteorology, climate, hydrology, or wildfire., • Familiarity with operating within Linux environments and/or with SQL databases., • Basic programming skills with languages like Python, HTML, CSS, or JavaScript are a plus but not required., • Familiarity with Bureau of Meteorology software platform Enviromon., • Familiarity with hydrologic data protocols and formats commonly used in Australia, including: Enviromon UDP messages, ALERT1 (ERTS, ERRTS), Hydrological Comma Separated (HCS) file format, HHRR files, and Hydrological Event Data Interchange Format (Commonly known as HyData or HHRR)., • Able to travel domestically on a limited occasional basis. Additional Information: • As this role will support clients across businesses and government, the candidate must be able to pass a federal background check., • This is a fully remote opportunity based in Australia., • Must be eligible to work in Australia without company sponsorship, now or in the future, for employment-based work authorization. AUS Compensation Range: A reasonable estimate of the current salary range for this position is $60,000 - $85,000 AUD per year/hour. Please note that the salary information is a general guideline only. AEM considers a wide range of factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education, licensure and certifications, key skills as well as other market and business considerations when extending an offer. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. This position will accept applications on an ongoing basis and will be closed once the position is filled. AEM is an Equal Opportunity Employer.

Peerspace is the leading and category defining online marketplace for venue rentals for meetings, productions, and events. We open doors to the most inspiring spaces around the world, from lofts and mansions to storefronts and studios. Over $500M has been transacted through the platform, and our investors include GV (Google Ventures) and Foundation Capital. Our people are the heart of Peerspace. We are a team that values inclusion and working cross functionally. Our strategy and objectives are clear and we support one another to exceed expectations. We believe that a healthy company culture creates an environment where people are excited to come into work everyday and contribute to building a successful organization. Peerspace is looking for a remote passionate customer service professional to join our growing Customer Experience Team. This position offers a fantastic opportunity to learn about our marketplace and provide an exceptional experience for our hosts and guests that book space with us. Our team acts as the front lines to our users, drives revenue and makes an immediate impact on our product through customer insights. The hours are 9-6pm EST Monday to Friday and there will be 2 weekend days per month where one will need to be on rotation. Key Responsibilities: • First point of contact for users regarding everything from onboarding hosts to recommending locations and services to guests, • Provide friendly and efficient service via all contact channels (phone, email, live chat, social media, etc.) to Peerspace hosts and guests to make sure they have a seamless, no-hassle booking and overall customer experience, • Display self-discipline, demonstrate productivity, and accomplish job duties in a remote work environment., • Independently work through a queue of tasks with an eye for process improvements, • Identify and execute on opportunities to surprise and delight our hosts and guests, • Identify trends and take an active role in delivering suggestions for process & product improvements Qualifications: • 1-6 years Corporate CX Experience, • Experience with Intercom or similar CRM, • Passion for problem solving and interacting with customers, • Excellent written and verbal communicator with attention to detail and grammar, • Strong interpersonal skills, • Comfortable asking for additional support when working through difficult cases, • Comfortable prioritizing across potentially competing opportunities/demands, • Able to pick up new technology quickly, • Enthusiasm for improving customer satisfaction and loyalty across broad functional areas and diverse geographies, • Have a sense of humor and enjoy working with others. Nice to Have: • Previous experience with crafting online help resources, • Analytical skills, • Familiarity with third party marketplaces (e.g., Airbnb, VRBO) The hourly rate for this role is $25.00/hour. Peerspace is proudly certified as a Great Place to Work™ and we're a remote first company with team members located in cities around the globe. Beyond competitive salary and equity compensation, we provide a range of benefits and perks, including: ● 100% employee coverage of medical, dental and vision insurance ● $500 annual professional development allowance ● Discount on all Peerspace bookings ● Laptop, high res display, and stipend to setup home office ● Monthly cell phone and internet credit ● Coworking membership if needed (in lieu of home office) ● Annual In person all company offsite and team-building events (in Peerspace locations, of course) ● Wellness Days observed company wide Diversity At Peerspace, we're dedicated to creating a team that's diverse, equitable and inclusive. Our workplace is a space where all team members are empowered to blaze their own trail, make things happen, and take pride in their work. We believe bringing people together from different backgrounds and identities makes us stronger and better serves the Peerspace community. We'd especially like to encourage applicants from different backgrounds, locations, and experiences. At Peerspace, we are committed to maintaining a secure and transparent hiring experience. Please be aware that scammers sometimes impersonate companies like ours by posting fake job listings or reaching out to job seekers in misleading ways. All legitimate communication from Peerspace will come from an official @peerspace.com email address. We do not contact candidates through personal email accounts, third-party messaging apps such as WhatsApp or Microsoft Teams, or through the Peerspace platform's internal messaging system. All interviews are conducted only by phone or Zoom, and we will never ask for sensitive personal or financial information such as your Social Security number or bank details during the early stages of the hiring process. If you receive any message that seems suspicious or does not align with these practices, please contact us immediately at so we can investigate. We only post our job openings and process applications, through our official careers page at_.

Runpod is the AI Developer Cloud. More than one million developers, from indie researchers to teams running frontier models in production, use Runpod to experiment, train, fine-tune, deploy, and scale AI on one platform. The platform has processed more than 20 billion inference requests. We closed a $100M Series A in June 2026. We're at an inflection point for AI infrastructure, and we're building the platform the next generation of developers will depend on. Learn more in our CEO's funding announcement: _. We're a small, remote-first team. We take ownership seriously, move fast, and ship work that more than a million developers rely on every day. We're looking for people who care deeply, build with urgency, and want to matter at scale. As a Technical Support Analyst (L2), you’ll play a critical role in supporting our customers by providing advanced technical assistance to resolve complex issues. This position is ideal for someone who thrives in a dynamic environment and is passionate about delivering exceptional customer service. Please note: this position requires availability on weekends as per business requirements Provide clear, timely communication to customers, keeping them informed about the status of their issues and ensuring a high level of customer satisfaction. Deliver support through multiple channels, including email, phone, chat, and video calls (e.g., Google Meet, Zoom). Troubleshoot and resolve critical or complex technical issues escalated by customers, including those related to configuration, performance, functionality, compatibility, or code errors in Runpod’s products or services. Utilize various tools and methods, such as code analysis, scripting for testing, log analysis and remote access, to identify root causes and deliver solutions or workarounds. Communicate effectively with customers and internal teams, including engineering, sales, supply and product management teams, to ensure customer satisfaction and integrate valuable feedback. Assist the support team in troubleshooting and resolving escalated technical tickets, collaborate with the engineering team to provide workarounds or bug fixes, and work with the infrastructure team to address GPU server-related issues. Contribute to product development and testing efforts by relaying feedback from customers and the support team to the engineering team, helping to shape product improvements. Create and maintain technical documentation, such as knowledge base articles, FAQs, guides, and manuals, while also developing and delivering training sessions, webinars, and demos for customers, partners, and internal teams. Use diagnostic tools and techniques to find the root cause of issues and implement fixes, updates, or changes as needed. Analyze software code and logs to spot bugs or performance issues, developing solutions or workarounds where necessary. Conduct thorough analysis of system performance, errors, and configurations to ensure our systems remain stable and reliable. Proficiency with Datadog, Grafana, SQL databases, and ease with CRM tools are considered strong assets for this role. Assist customers with software configuration tasks, such as installation, setup, and customization, to help them get the most out of our products. At least 5 years professional experience in technical customer support. Bachelor's degree in a relevant field (e.g., Computer Science, Computer Engineering, Software Engineering, Information Technology, or a related field) or equivalent professional experience. Familiarity with applied AI use cases such as inference, fine-tuning, LLM-based applications, or agentic systems. Strong problem-solving skills and the ability to analyze and resolve technical issues. Should have at least 2 years of experience in software engineering/development or 2 years of experience as a networking admin Knowledge of various operating systems (Linux/Ubuntu), containerization (Docker), SQL databases (MySQL, PostgreSQL), and an understanding of data center components such as server hardware and network operations, as well as familiarity with common network protocols like TCP/IP, HTTP/HTTPS, SSH, and DNS. Ability to write and execute scripts, queries, or commands, and the ability to read and understand code, logs, errors, or traces in Python. Excellent communication skills, both verbal and written. Advanced knowledge of operating systems, including: Proficiency with SSH and the use of terminal commands Experience with Linux (server versions specifically) Strong asset: proficiency in Docker and deployment on the docker Strong technical skills, including proficiency in Django, Flask, PyTorch, JavaScript (React, Node.js), and Go, with hands-on experience in full-stack development. Proficiency in deploying and managing AI/ML models as services or APIs, along with a deep understanding of machine learning models, including their training, inference, and deployment processes on Runpod platforms. Experience in AI fine-tuning or AI inference What You’ll Receive: The competitive base pay for this position ranges from 70,000 to 93,000 usd. This salary range may be inclusive of several career levels at Runpod and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location Meaningful equity in a fast-growing company- everyone on the team receives stock options — your impact drives our growth, and you share in the upside. Generous medical, dental & vision plans Flexible PTO- take the time you need to recharge Most roles are remote work first with an inclusive, collaborative teams utilizing slack as the main form of internal communication Join a passionate team on the cutting edge of AI infrastructure — where culture, learning, and ownership are at the heart of how we scale. $1,200 USD Home Office & Equipment Stipend- We set you up for success from day one with gear and support to create your ideal workspace Runpod is committed to maintaining a workplace free from discrimination and upholding the principles of equality and respect for all individuals. We believe that diversity in all its forms enhances our team. As an equal opportunity employer, Runpod is committed to creating an inclusive workforce at every level. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, protected veteran status, disability status, or any other characteristic protected by law. We welcome every qualified candidate eligible to work in the United States; however, we are currently unable to sponsor employment visas

About Agero: Wherever drivers go, we’re leading the way. Agero’s mission is to rethink the vehicle ownership experience through a powerful combination of passionate people and data-driven technology, strengthening our clients’ relationships with their customers. As the #1 B2B, white-label provider of digital driver assistance services, we’re pushing the industry in a new direction, taking manual processes, and redefining them as digital, transparent, and connected. This includes: an industry-leading dispatch management platform powered by Swoop; comprehensive accident management services; knowledgeable consumer affairs and connected vehicle capabilities; and a growing marketplace of services, discounts and support enabled by a robust partner ecosystem. The company has over 150 million vehicle coverage points in partnership with leading automobile manufacturers, insurance carriers and many others. Managing one of the largest national networks of service providers, Agero responds to approximately 12 million service events annually. Agero, a member company of The Cross Country Group, is headquartered in Medford, Mass., with operations throughout North America. To learn more, visit _. Note: For our technical positions, we love to get you started in person! You may be required to travel to Medford for your initial onboarding. Don't worry about the logistics - once you're hired, we handle all travel arrangements and expenses for you. Role Description and Mission: The Job & Why It Matters Are you a quick-thinking problem solver who thrives on helping others in their time of need? Do you want to make a real difference and have a lasting impact on customers? Agero is actively seeking Remote Response Associates to join our Roadside Assistance department, where you will help rescue stranded customers off the side of the road. When a vehicle breaks down, you are the driver's first point of contact. Taking real-time inbound calls from motorists across the U.S., you will be the calming voice that turns an unpredictable, highly stressful situation into a solved problem. You will provide a clear roadmap of what they can expect next, guiding them through an urgent and unplanned event. Just like an everyday superhero, you are stepping in to save their day and get their plans back on track! As a Remote Response Associate, you serve as a lifeline for customers facing roadside emergencies such as flat tires, lockouts, dead batteries, fuel deliveries, and towing due to mechanical failures. Because customers often reach out feeling overwhelmed or unsafe on the side of the road, in dark parking lots, or while traveling in unfamiliar areas, you will manage these high-stress situations with calm, empathetic guidance and consistent reassurance. Leading with a customer-first mindset, you will coordinate directly with external service providers to ensure the accurate and rapid dispatch of tow trucks and service vehicles. Your ability to stay calm and make quick decisions under pressure directly impacts customer safety, satisfaction, and our reputation for service excellence as a trusted, industry-leading roadside provider. Key Outcomes: What you'll do • Handle High-Volume Calls: Gather essential details regarding location and vehicle issues to dispatch assistance quickly for stranded motorists in real-time., • Dispatch with Accuracy: Coordinate efficiently with external service providers to ensure the right help arrives at the right time., • De-escalate & Support: Use active listening and empathy to calm frustrated or anxious customers, navigating heightened emotions during uncertain situations., • Navigate Digital Tools: Utilize multiple web-based systems and dispatch tools simultaneously to track service progress accurately., • Excel in a Virtual Team: Thrive in a performance-driven remote environment, collaborating with peers and managers via Zoom and Google Chat. Skills, Education, & Experience: What We’re Looking For This isn’t your typical, script-reading customer service role. We have a high bar for talent because our drivers need real help in real-time. Every single call involves a stressful situation - some customers will be panicking, others might be crying, and many won't even know exactly where they are stranded. To succeed here, you need to bring your A-game every shift, every call. Here are the skills you'll bring to the team: • Empathy in Action: You have a natural ability to genuinely understand what a stranded driver is going through. You can authentically connect with people, stay patient, validate their fears, and give them the real reassurance they need when they are stuck in a dark parking lot or on a busy highway., • Effective Communication & Listening: True communication starts with listening. You need to actively listen to absorb the critical details from a worried caller, ask the right questions, and probe for missing information. From there, you'll use a steady, confident voice to give clear directions to our roadside partners and explain the next steps to the customer so they feel completely guided., • Sound Judgment Under Pressure: You don’t fold when things get chaotic. You can keep a cool head, think clearly, and make smart, fast decisions during unpredictable events. You are comfortable thinking outside the box to solve problems safely, but you also have the awareness to know exactly when a situation needs to be escalated for extra help., • Problem-Solving & De-escalation: You bring a calm, professional attitude to every interaction. You have a knack for turning a stressful, negative situation into a smooth, positive experience by focused problem-solving., • Multitasking Mastery: You thrive in a fast-paced environment where no two calls are identical. You can comfortably talk to a stranded driver or a tow provider while simultaneously typing detailed notes, navigating multiple screens, and pulling resources from our system without breaking your focus., • Service Excellence: We leave no one stranded. You take total ownership of every single call and call-back. You don't just check a box or process a dispatch; you focus on the person behind the problem, ensuring both our customers and our roadside partners get high-quality, accurate, and timely support., • Tech Proficiency: You are comfortable working with digital tools and fast-paced systems. You can confidently navigate online databases, CRMs, and complex dispatch software all at once. You are familiar with and comfortable using AI tools, a pro at using Google Maps to pinpoint exact locations, fluent in Google Workspace (Gmail, Docs, Sheets, Chat), and can type at least 30 WPM accurately without breaking the flow of a live conversation., • Accountability & Reliability: Even in a remote environment, we hold our team to a high standard and operate a structured contact center with top-tier client expectations. select a dedicated production schedule with set days off. We require your consistent commitment to this schedule because a stranded driver is counting on you when you are on the clock. At the same time, due to the nature of our business, things move fast. Call volumes spike, schedules adjust, teams shift, and supervisors change - meaning you must be highly adaptable and ready to pivot. Position Requirements: • Location: You must currently physically reside in Alabama, Arizona, Florida, Georgia, Mississippi, Tennessee, or Virginia., • Customer-Facing Experience: You bring 1+ years of continuous customer service experience, ideally in a fast-paced contact center environment. A steady work history, proven career growth, and previous remote experience are highly valued. We also love and look for transferable skills from retail, fast-food, hospitality, administrative, or warehouse/production environments!, • Background Check: You must successfully pass a comprehensive criminal background screening (covering 10 years for misdemeanors and a lifetime check for felonies) to protect customer security and client integrity., • Workspace Needs: You must have a dedicated, quiet home office setup completely free from family, pet, or background noise. Associates are responsible for providing their own work equipment. Remote Technology Requirements (BYOD): To ensure you can support stranded drivers without technical lag, your home office setup must meet these exact specifications. We will verify your system using the Harver System Checker during the application process. Your PC & Equipment Setup: • Computer: A personal desktop or laptop manufactured in 2021 or later. Chromebooks, Macs, and tablets are not allowed., • Operating System: A current, supported version of Windows 11 (specifically version 24H2, 25H2, or newer). Important Note: Microsoft has discontinued support for older Windows 11 versions, so you must be updated to be eligible., • Processor: Intel or AMD with 2+ cores, minimum 3.5 GHz (boosted/turbo speed)., • Memory & Storage: Minimum 8 GB RAM and at least 20 GB of free hard drive space., • Peripherals: A working webcam (used for training & company meetings) and a high-quality USB-wired headset. Dual monitors are not required, but may be used if preferred., • Browser: Google Chrome (version 23+) or Mozilla Firefox (version 3+)., • Hardwired Internet: A secure, hard-wired high-speed connection hooked directly into your router (modem) via an Ethernet cable. Wi-Fi is absolutely not allowed while working., • Required Internet Speeds: Minimum 25 Mbps download / 10 Mbps upload. Maximum latency up to 80ms–100ms., • Mobile Device: An active cell phone capable of receiving SMS text messages and downloading security apps for our mandatory two-step authentication process. What Will NOT Work (Incompatible Setups): • Work-Issued PCs: You must have full Administrator privileges to install our tools. Devices owned by previous employers and schools have strict security locks and cannot be used., • Incompatible Devices: MacBooks, iPads, iMacs, Chromebooks, Surface Pro/Go, Samsung Notebooks, or any machines built before 2020., • Incompatible Connections: Mobile hotspots, Wi-Fi, satellite internet, or USB phone tethering., • Banned Software: Active VPNs, privacy/proxy services, or hosted/virtual PC platforms., • Unsupported OS: All versions of Windows 10 and older, expired versions of Windows 11. Pay, Benefits, & Career Growth: • Solid Starting Pay: Earn a dependable base rate of $16.25 per hour., • Premium Shift Differentials & Incentives: Boost your earnings with an extra $1.50 to $2.75 per hour in shift differentials for working evenings, nights, and weekends. You also have direct access to monthly performance and attendance bonuses, plus regular overtime opportunities based on business needs, and scheduled raises through merit increases., • Comprehensive Benefits Package: We have you covered. Enjoy a full suite of medical, dental, and vision insurance options, a 401(k) program with a company match, Paid Time Off (PTO), tuition reimbursement, Employee Assistance Program (EAP), referral bonus program, complimentary roadside assistance, and more!, • A Clear Path Upward: We invest heavily in your future. You will have direct access to online skill-building courses, professional mentorship, and cross-training programs designed to give you the exact expertise you need to climb the ladder and fast-track your career at Agero. Start Dates, Training, & Production Schedules: • Up-Coming Start Dates: August, 31st 2026, • Mandatory Paid Training: To set you up for absolute success, 100% attendance is required during your first two weeks of mandatory classroom training (Monday–Friday). Because this foundational period is packed with essential learning, schedules cannot be modified. We assess performance throughout this time and look for opportunities to cross-train you to expand your skill set early on., • Selecting Your Shift: You will choose your full-time production schedule during the job offer process on a first-come, first-served basis. Training dates & schedules are set by Agero and based on business needs. The Roadside Assistance department is open 24 hours a day, 7 days a week to support stranded motorists when they need us most. Available production schedules will vary by start date and are subject to change., • Schedule Commitment: Your production schedule is static for your first 90 days after training. After this 90-day milestone, you become eligible to request schedule changes. Our team also participates in semi-annual shift bids to keep things fair and flexible., • 24/7 Roadside Reality: Because breakdowns don't take days off, we provide 24/7/365 coverage. This means most full-time production schedules include working at least one weekend day and holiday coverage. Full Time only. Weekend availability/flexibility is required. Upcoming Training Classes: Class A: August 31st, 2026 • Training: 09:00 am to 05:30 pm EST, Monday - Friday for six weeks. (100% attendance required). Production Schedules: 11:00 am - 07:30 pm with Wednesday and Thursday off 12:00 pm - 08:30 pm with Thursday and Saturday off 12:30 pm - 09:00 pm with Monday and Tuesday off Class B: September 21st, 2026 • Training: TBD. Monday - Friday for six weeks. (100% attendance required). Production Schedules: The actual shift times for this start date are still To Be Determined and will be updated as soon as they become available • Full time only What to Expect After You Apply: • Immediately after you apply, check your inbox for a "Magic Link" from our vendor partner, Harver., • Complete your Harver Computer Skills Assessment and Remote Technology Diagnostic right away. It only takes about 10 mins total to do this step., • Keep an eye on your text messages and email for an update. Qualified candidates will be sent a calendar link to schedule an interview on Zoom with a Recruiter. Hiring In: • United States: Alabama, Arizona, Florida, Georgia, Mississippi, Tennessee, and Virginia The anticipated closing date to submit applications for this role is August 19th, 2026 by 5:00 pm. Join our Greenhouse Candidate Portal to track your application status and receive instant alerts for future openings. The base salary range presented represents the anticipated low and high end salary range for new hires in this position. Your final base salary will be determined based on factors such as work location, experience, job related skills, and relevant training and education. The range listed is just one component of the total compensation package provided by Agero to employees. National Pay Range $16.25 per hour USD Life at Agero: At Agero, you'll find a workplace where your unique perspective is not just welcomed, it's celebrated. We believe that our differences make us stronger, and we're committed to creating an environment where every employee feels a sense of belonging. If you're looking for a company that values your individuality, provides opportunities for growth, and champions open communication, Agero is the place for you. Join our team and help us drive the future of driver assistance, while experiencing a workplace where you can truly thrive. Benefits Built for Well-being: Agero’s innovation is driven by a workforce where all associates feel like they can truly thrive. Agero offers a wide range of benefits to promote well-being, encourage personal development, and ensure financial stability. Our benefits include: • Health and Wellness: Healthcare, dental, vision, disability, life insurance, and mental health benefits for associates and their families., • Financial Security: 401(k) plan with company match and tuition assistance to support your future goals., • Work-Life Balance: Flexible time off, paid sick leave, and ten paid holidays annually., • For Contact Center Roles: Accrual of up to 3 weeks Paid Time Off per year, paid sick leave, and ten paid holidays annually., • Family Support: Parental planning benefits to assist associates through life’s milestones., • Bonus/Incentive Programs Join Agero and experience a workplace that invests in your success both personally and professionally. *Applicants must be currently authorized to work in the United States on a full‑time basis. This position is not eligible for employer visa sponsorship now or in the future. *It is unlawful in Massachusetts to required or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

LucidLink is the file streaming platform for large-file workflows. We give teams and tools instant access to data in the cloud, so work starts right away, anywhere. No downloads, no syncing, no VPNs. What began as a faster way to open huge media files is now a platform spanning streaming from existing storage, on-site acceleration, web and mobile access, and a developer layer that connects agents to the filespace, all with zero-knowledge security and enterprise governance built in. More than 4,000 companies — including Adobe, Spotify, Warner Bros, and Paramount — and 100,000 users in over 150 countries stream more than 100 petabytes with LucidLink, and the Television Academy has recognized us with an Engineering, Science & Technology Emmy Award. Founded in 2016 by storage industry veterans, we are headquartered in San Francisco with an engineering office in Sofia, Bulgaria, and remote employees across North America, Europe and Australia. Tackle big challenges: You’ll have the chance to solve complex, high-stakes problems that redefine how teams collaborate globally. By starting with the Media & Entertainment industry and expanding into data-intensive sectors, you’ll gain deep insight into cutting-edge technologies and play a role in shaping the future of global workflows. Values-led culture: Our values don’t just exist on paper—they guide every decision and interaction. You’ll thrive in an environment where integrity, innovation, and empathy are at the core of how we operate, empowering you to grow personally and professionally. Hypergrowth journey: Joining a company with rapid growth means unparalleled opportunities for advancement, learning, and being part of an exciting journey toward unicorn status. You’ll experience the adrenaline of startup speed combined with the satisfaction of building something truly impactful. Immediate impact: At LucidLink, your work will matter—immediately. You’ll be part of a tight-knit team of 230+ builders working at startup speed, where your ideas and actions will create tangible, exponential results that contribute to our collective success. Comprehensive benefits: We believe in investing in our people. With flexible PTO, a competitive salary, stock options, and full health coverage, you’ll feel supported both professionally and personally while enjoying a strong work-life balance. Joining LucidLink as a Technical Support Engineer (Level 2) you will be responsible for ensuring that all inbound support requests are promptly answered, triaged and internally escalated as required. You will be the primary point of contact for our customers through various channels - email, chat and phone. You will be troubleshooting customer issues related to our cloud networking product and answer technical enquiries about the product. Being part of a newly formed technical support team you’ll have the opportunity to grow within the team and take an active part in all decision-making and processes related to customer support. Working hours This position works during core US daytime hours (9:00 AM to 6:00 PM local time, with a 1-hour break). While our ideal candidate is located in the Pacific or Mountain time zone, we welcome stellar applicants from anywhere in the US. At least 2 years of experience as Technical Support or a similar position. Fluent English both written and spoken. Experience supporting products in desktop applications environments (macOS, Windows, Linux). Experience reproducing clients’ issues, and leading debug sessions in live calls with customers. Effectively collecting debug information to ease problem solving (logs, memory dumps etc). Knowledge in cloud environments (e.g. AWS), networking, storage. Experience setting up a multi-host environment (e.g. virtualization) to reproduce complex setups. Maintaining a positive, empathetic and professional attitude toward customers at all times. Responding promptly to customer inquiries. Resolving cases, tracking the progress and providing required follow-up. Working with other teams to ensure a consistent and high-quality level of support. Knowing our product inside out and being able to answer customer questions in a wide variety of areas. Analyzing how customers are using our services and making recommendations based on the customer needs and providing feedback to business and development teams. The ideal team member possesses the following personal traits: Shares our core values. Is a team player. Is smart with an analytical mindset. Is result-oriented and self-motivated. Has a positive, can-do attitude. Thrives in a fast-paced, dynamic environment. Uses AI ethically and pragmatically to boost productivity while maintaining accuracy, data privacy, and strong problem-solving skills. Has a strong desire to constantly learn while helping others do the same. At LucidLink, AI fluency is a core professional competency. As part of our interview process, we'll explore how you currently use AI tools in your work and how you think about using them responsibly.

About Upstart At Upstart, we’re united by a mission that matters: to radically reduce the cost and complexity of borrowing for all Americans. Every day, we bring creativity, experimentation, and advanced AI to reshape access to credit, helping millions move forward financially with clarity and confidence. As the leading AI lending marketplace, we partner with banks and credit unions to expand access to affordable credit through technology that’s both radically intelligent and deeply human. Our platform runs over one million predictions per borrower using more than 1,800 signals, powering smarter, fairer decisions for millions of customers. But the numbers only hint at the impact. Every idea, every voice, and every contribution moves us closer to a world where credit never stands between people and their financial progress. We’re proudly digital-first, giving most Upstarters the flexibility to do their best work from wherever they thrive, alongside teammates across 80+ cities in the US and Canada. Digital-first doesn’t mean distant. We’re intentional about in-person connection through team onsites, planning sessions, and moments that spark creativity and trust. And whether you choose to work primarily from home or collaborate in-person from one of our offices in Columbus, Austin, the Bay Area, or New York City (opening Summer 2026), you’ll have the support to work in the way that works best for you. If you’re energized by tackling meaningful problems, excited to innovate with purpose, and motivated by work that truly matters, we’d love to hear from you. About Prodigy Prodigy is building the future for car buying. We’re a fun-loving, hard working group of trail blazers who believe anything is possible with the right team. We recently merged with Upstart (UPST), a leading AI leading platform, and are now better positioned than ever to deliver on our mission to create the world’s best car buying experience with cutting-edge auto-retail software. More than $1 trillion of cars are sold each year in the U.S., yet it consistently ranks as one of the worst consumer experiences in America. This is the perfect chance to get in early, help fix that, and make a big impact in one of the world’s largest industries. If that sounds exciting to you, we’d love to chat. The Team: Upstart’s Auto Retail team is focused on building partnerships with auto dealerships to expand access to financing through Upstart Auto Finance (UAF). The team plays a critical role in connecting dealerships with our lending platform, helping drive adoption and revenue growth. As a Business Development Representative (BDR), you will focus on generating pipeline for the sales team by engaging dealership decision-makers and setting qualified meetings. This role is highly performance-driven and foundational to the success of the broader sales organization. You’ll work closely with experienced teammates and leadership in a structured environment designed to help you ramp quickly and build strong outbound sales skills. How you’ll make an impact • Generate qualified pipeline by conducting high-volume outbound outreach (primarily phone, supported by email) to auto dealerships, • Set meetings with key decision-makers, including General Managers, General Sales Managers, and Finance leaders, • Manage a defined territory across dealership tiers and account segments, prioritizing outreach based on opportunity size and account data, • Meet or exceed weekly and monthly pipeline and meeting quotas, • Use tools such as Nooks and Gong to execute outreach, review performance, and improve messaging, • Analyze call performance and incorporate feedback from coaching, call reviews, and role-play exercises to improve conversion rates, • Partner with Account Executives to ensure smooth handoff of qualified opportunities, • Continuously refine pitch delivery and objection handling through practice, shadowing, and feedback Minimum Qualifications • 6+ months of experience in a Business Development Representative (BDR) or Sales Development Representative (SDR) role within a SaaS company, • Experience conducting outbound prospecting activities, including cold calling and email outreach, • Proven track record of meeting or exceeding activity or pipeline generation quotas, • Use tools such as Nooks, Salesforce, Outreach, Sendoso, Zoominfo and Gong to execute outreach, review performance, and improve messaging, • Experience communicating with external business stakeholders via phone and email Preferred Qualifications • Strong phone communication skills, including ability to handle objections and guide conversations with prospective customers, • Ability to manage time, prioritize outreach, and maintain consistent activity levels in a quota-driven environment, • Experience learning and applying new tools and processes in a fast-paced sales environment, • Knowledge of the automotive retail industry or experience working with auto dealerships, • Interest in building a career in sales, with motivation to grow into closing roles over time Position location This role is available in the following locations: Preference of Austin, TX Time zone requirements The team operates on the East - West coast time zones. Travel requirements As a digital first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but are encouraged to to still spend high quality time in-person collaborating via regular onsites. The in-person sessions’ cadence varies depending on the team and role; most teams meet once or twice per quarter for 2-4 consecutive days at a time. #LI-REMOTE #LI-Entry At Upstart, your base pay is one part of your total compensation package. The anticipated annualized base salary for this position is expected to be within this range. Your actual base pay will depend on your geographic location–with our “digital first” philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k). Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. The salary listed below for sales roles is On Target Earnings which includes both salary and commission, assuming 100% target achievement. Austin, Texas - Anticipated On Target Earnings (OTE) $80,000 - $111,000 USD What you'll love At Upstart, our benefits are designed to support your health, financial well-being, family, and personal growth. Here’s what you can expect: • Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly, • Generous 401(k) plan with Upstart matching $2 for every $1 contributed, up to $15,000 per year, • Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees, • Affordable medical, dental, and vision coverage, with multiple plan options - Upstart covers 90% to 100% of the cost depending on the plans you choose, • Health Savings Account contributions from Upstart for eligible plans, • Income protection benefits, including company-paid Basic Life, AD&D, and Short- and Long-Term Disability coverage, with options to purchase supplemental coverage, • Paid time off, sick and safe time, and company holidays, • Paid family and parental leave to support caregiving and major life moments, • Family-centered benefits through Carrot and Cleo, supporting fertility, parenthood, and caregiving, • Employee Assistance Program (EAP) offering mental health support and life-centered resources, • Financial wellness resources, including access to financial planning tools and a financial concierge service, • Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you, • Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from, • Connection and community through team events and onsites, all-company updates, and employee resource groups (ERGs), • Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our four offices, located in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026!). Upstart is a proud Equal Opportunity Employer. Just as we are dedicated to improving access to affordable credit for all, we are committed to inclusive and fair hiring practices. If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email _ _

Harness is the AI Software Delivery Platform company, led by technologist and entrepreneur Jyoti Bansal (founder of AppDynamics, acquired by Cisco for $3.7B). Harness has raised approximately $570M in funding and is valued at $5.5B, backed by leading investors including Goldman Sachs, Menlo Ventures, IVP, Unusual Ventures, Citi Ventures, and more. As AI accelerates code creation, the real bottleneck has shifted to everything after the code – testing, deployments, application security, reliability, compliance, and cost optimization. Harness brings AI and automation to this “outer loop,” helping teams ship software faster while maintaining security and governance throughout the entire software delivery lifecycle. Powered by Harness AI and the Software Delivery Knowledge Graph, the Harness Platform applies deep context and intelligent automation across the software delivery lifecycle with governance and policy-driven controls embedded throughout the platform. Over the past year, Harness powered over 185M deployments, 82M builds, 18T flag evaluations, 8M security scans, 9.1B optimized tests, 3T protected API calls, and helped manage $2.8B in cloud spend — enabling customers like United Airlines, Morningstar, and Choice Hotels to accelerate releases by up to 75%, reduce cloud costs by up to 60%, and achieve 10x DevOps efficiency. With a global team across 26 offices and 25 countries, Harness is shaping the future of AI software delivery — and we’re looking for exceptional talent to help us move even faster. Position Summary The Sales Engineer lives and works in the intersection between sales and engineering. The ideal candidate must be able to articulate technology and product positioning at the executive, business and technical levels. Sales Engineers are the primary technical support for the sales force and are responsible for actively driving and managing the technology evaluation stage of the sales process. They are there to ensure success with all Harness customers and strategize with their sales counterparts to steer customers to a commercial relationship. About The Role • World class presentation skills in delivering presentations/demos of our platform, • Able to work with customers directly to debug common errors, • Ability to tie business problems to technical solutions, • Capable of understanding and articulating technology value propositions, • Drive complex technical engagements with customers to prove the value of Harness solutions About You • You will be responsible for delivering a great product demonstration which tells a story of how our software provides value to our customer, • You will be responsible for representing the product to customers and at field events such as conferences, seminars, etc., • You will remain knowledgeable and up-to-date on changes and developments on our technologies, • You either actively develop software, have a prior background as a developer, or worked with developers in a DevOps role, • Strong cloud knowledge, you worked with infrastructure automation such as Terraform, • You are able to respond to functional and technical elements of RFIs/RFPs, • You are able to convey customer requirements to Engineering teams, • You are able to travel throughout a sales territory with minimal restrictions and occasionally on short notice Location • This role will be remote, based in the Los Angeles area What You Will Have At Harness • Competitive salary, • Comprehensive healthcare benefits, • Flexible Spending Account (FSA), • Employee Assistance Program (EAP), • Flexible Time Off and Parental Leave, • Quarterly Harness TGIF-Off / 4 days, • Monthly, quarterly, and annual social and team-building events, • Recharge & Reset Program, • Monthly internet reimbursement, • Commuter benefits Factors that may be used to determine your actual pay rate include your specific skills, experience, qualifications, location, and comparison to other employees already in this role. In addition to the base salary, certain roles may qualify for a performance-based incentive and/or equity, with eligibility depending on the position. These rewards are based on a combination of company performance and individual achievements. The OTE Range is $220,000 - $290,000 A valid authorization to work in the U.S. is required Pay transparency $265,000 - $285,000 USD • _, • _, • _, • _, • _ All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin. Note on Fraudulent Recruiting/Offers We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Harness. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note, we do not ask for sensitive or financial information via chat, text, or social media, and any email communications will come from the domain @harness.io. Additionally, Harness will never ask for any payment, fee to be paid, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations. If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Harness, please do not provide any personal or financial information and contact us immediately at . You can also find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission’s website (, or you can contact your local law enforcement agency.

Motus is the definitive leader in mobile workforce solutions. Its platform simplifies the reimbursement and management of vehicle, device, and location costs through personalized calculations. Empower your team with a suite of fully integrated solutions that take the complexity out of compliance. Peace of mind included. At Motus, we’re dedicated to making WorkLife better for everyone, anywhere. Our team is the heart of our culture, and we live by our WorkLife Pillars every day – WorkHappy, WorkHealthy, WorkSmart, WorkAnywhere, and WorkTogether. Position Description: Motus is looking for a Customer Service professional to join the team as a Vehicle Support Specialist. You will learn the foundation of our business model by serving as the front-line to our customer base and work towards becoming a guide on Motus’ suite of products to provide support to our administrators and end-users. You will strengthen customer relationships and ensure positive engagement with Motus products by supporting inquiries via phone, email, and web chat. This role will kickstart your career in a high-growth Software-as-a-Service organization, work with a tight-knit team, and help make work-life better for customers across every industry and state. Along with supporting our end-users, you will have the opportunity to work cross-functionality where you’ll learn the business from the ground up, gain insight into the critical functions of a Software-as-a-Service (SaaS) company, build transferable skills, explore professional interests, and discover where you can have the greatest impact. If you’re interested in pursuing a career at a tech company but aren’t exactly sure where to start or what you want to do and you are positive and tenacious, have exemplary communication, and a collaborative, team-oriented spirit, this is the role for you. Your career at Motus will begin with thorough training to support end-users. Once your foundational knowledge is firm, you will move into Administrator support. Position Duties: • Resolve and respond to customer requests and issues of varying complexity via phone, email, and webchat efficiently and effectively within established service levels., • Delight client administrators with a positive, customer-centric approach to question and issue resolution, • Lead customers' expectations and experience in a way that results in high customer satisfaction., • Manage, monitor, and record all customer cases, case updates, and ongoing tasks in the Motus ticket management platform., • Review and process customer forms and documentation when required., • Assist the end-user support team if the business need arises and requested., • Serve as Subject Matter Expert (SME) on designated Motus products and Motus Support tasks and processes., • Liaise with the Product, Customer Success, and Enterprise Account Management teams as vital to ensure proactive and timely resolution of end-user issues. Desired Skills & Experience: • 0-3 years of customer support experience, preferably in a B2B, SaaS environment, • Fluent in French or Spanish (read, speak, and write) is a plus, • Exemplary verbal and written communication skills, • Experience with Zendesk a plus, • Commitment to service excellence, • Ability to articulate complex and technical concepts, • A positive, adaptable and enthusiastic team member, • Strong teammate and commitment to get the job done, no matter how big or small, • Strong ability to prioritize and meet a dedicated timeline, • Attention to detail and strong organizational skills., • History of excelling in collaborative team environments, • Commitment to success—for yourself and your team, • Analytical mind-set who loves solving problems, • Proficient in Microsoft Office Suite. Where required by law, Motus provides a reasonable range of compensation for specific roles. The pay rate for this role is $23.56 per hour, which is equivalent to $49,000 annually. Actual compensation will depend on several factors, including the candidate’s relevant experience, technical skills, and other qualifications. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short-and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits. Please see below for an outline of the Motus benefits package. Motus supports both the physical and mental health of their employees. Motus Benefits: • Medical Insurance, Dental Insurance, Vision Insurance (effective day one), • Open Paid Time Off for pre-scheduled vacation and personal time off, • Up to 40 hours of Sick Time Off available annually for unexpected absences, • Flexible Spending Accounts & Health Savings Accounts, • Motus-Fidelity 401K Plan, • Company-paid Short/Long-term Disability & Basic Life Insurance Plans, • Family Planning and Parenting Support Benefits through Maven, • Support your mental, physical, professional and financial well-being through coaching and clinical therapy with Modern Health, • $1000 Home Office Reimbursement Program, • $2000 Internal Referral Program, • WorkAnywhere Reimbursement of Internet and Cellular Costs, • 16 weeks maternity and adoption leave, • 12 weeks paternity leave Motus champions the power of true individuality, actively celebrating and accepting each team member. We strategically recruit and retain talent reflecting our local communities’ rich diversity, fostering a culture where innovation thrives. Through dynamic learning sessions, strategic training, and our lively Employee Resource Groups, we kindle substantial dialogues, continuous learning, and ensure every voice is not only heard but celebrated. Motus, LLC provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. #LI-REMOTE

About Owner Owner is the AI-native system local business owners use to succeed, starting with restaurants. We’re building the system that replaces the many tools owners use to run their business. It powers everything from the restaurant’s website, online ordering, CRM, POS, and more. Product philosophy Most small business software makes owners do the work to get what they want: sales growth and profit growth. Owner does the work for them agentically. Our system drives demand, converts it, and helps operators run their business day to day. As it improves, the business improves with it. Using Owner should feel like having a team of great operators, engineers, and marketers working for you. Our vision We’re starting by helping independent restaurants succeed online. But it’s not just restaurants that need our help. Most local businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive. Once we nail the solution for restaurants – we’ll scale it into every other local business type. In the future we envision, tens of millions of local business owners will use our technology to succeed in the digital age. _ Our traction Since 2020, we've generated tens of millions in revenue and processed over a billion dollars of online orders. 1 in 5 Americans have used an _ website. More importantly, we’ve helped over 20,000 restaurant owners, and saved them nearly $200 million in fees. Our team Our team is now in the low hundreds. We’ve got top talent from the most successful companies in SMB software, including: Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe. We’ll be scaling even faster in 2026 to keep pace with our customer growth. Where we work Owner is a remote-first, global company headquartered in San Francisco, with a sales hub in Toronto. For a few of our roles we prioritize in-person collaboration at one of our office locations. Most of our teammates are distributed throughout the globe. Please review the role description and discuss with your recruiter for more details on location! Why we’re looking for you Lighthouse is Owner’s multi-location and scale initiative — the next chapter for customers who’ve experienced hyper-growth on the core platform and now need more advanced capabilities to keep scaling with us (not outgrowing us). Crucially, we do this on the one platform (not a separate “enterprise product”), so the most sophisticated features we build for multi-location brands trickle down to strengthen every single-location restaurant too — leveling the playing field by giving Davids “Goliath powers.” We’re hiring a product leader to run Lighthouse end-to-end — a PM who wants to run and build a business line (product + operating model), and who is excited to be forward-deployed with our biggest customers. You’ll spend meaningful time in the field building relationships with sophisticated restaurant groups, and you’ll turn that signal into a scalable product + operating model. Our ambition is to start and scale a business line that can become $100M+ ARR. This role is 100% remote and can be based anywhere in the United States or Canada. The impact you will have Define and run the Lighthouse strategy and operating model: ICP, value prop, entitlements, and success metrics. Build a differentiated Lighthouse customer experience across pre-sale, launch, and ongoing value delivery. Partner tightly with Sales, Launch, Customer Success, Support, RevOps, and Engineering to keep deals moving and customers successful. Drive the Lighthouse roadmap and ship multi-location capabilities into the one platform (not a fork). Spend meaningful time with customers in the field and translate signal into shipped outcomes Who you’ll work with Report directly to VP Product. Partner closely with leaders across Sales, Launch, CS/Support, RevOps, Marketing, and Engineering. What we’re looking for 5+ years of Product Management experience. Builder mindset — thrives in ambiguity, prototypes quickly, and learns by building. Technically fluent — comfortable reading code, reasoning about systems, and partnering deeply with engineers. Rapid prototyper — uses AI, SQL, Figma, no-code, or lightweight code to validate ideas and accelerate execution. Strong product operator — proven track record of shipping high-impact products. Customer obsessed — excels at discovery, relationship building, and translating customer needs into product direction. Business-minded — understands unit economics, GTM strategy, and growth levers. Cross-functional leader — aligns teams and drives decisions across engineering, design, and go-to-market. Founder mentality — end-to-end ownership with an entrepreneurial approach; former founders are a strong plus. Pay and benefits The estimated starting base salary range for this role is $190-230K, plus a generous pre-IPO equity package Other benefits include comprehensive health coverage, remote-first workplace, unlimited PTO - plus extra fun perks! Notice - Employment Scams Communication from our team regarding job opportunities will only be made by an Owner team member with an @owner.com email address. We do not conduct interviews over email or chat platforms, and we will never ask you to provide personal or financial information such as your mailing address, social security number, credit card numbers or banking information. If you believe you are being contacted by a scammer, please mark the communication as "phishing" or “spam” and do not respond.

Harness is led by technologist and entrepreneur Jyoti Bansal, founder of AppDynamics (acquired by Cisco for $3.7B). The company has raised ~$240M in Series E venture funding, is valued at $5.5B, and backed by top investors including Goldman Sachs, Menlo Ventures, IVP, Google Ventures, J.P. Morgan, Capital One Ventures, Citi Ventures, ServiceNow, Splunk Ventures and more. Harness is building the industry’s leading AI-powered software delivery platform, enabling teams worldwide to build, test, and deliver software faster, safer, and more reliably. Writing code is only 30–40% of the engineering lifecycle — the rest involves testing, deployments, security, compliance, and optimization. Harness brings AI and automation to this outer loop, turning complex, time-consuming workflows into streamlined processes at massive global scale. The platform includes industry leading products in CI/CD, Feature Flags, Cloud Cost Management, Service Reliability, Chaos Engineering, Software Engineering Insights, Internal Developer Experience, and API discovery, observability, governance, and runtime protection. Over the past year, Harness powered 128M deployments, 81M builds, 1.2T API calls protected, and $1.9B in cloud spend optimized, helping customers like United Airlines and Choice Hotels accelerate releases by up to 75% and achieve 10x DevOps efficiency. With employees in over 25 countries, Harness is shaping the future of AI-driven software delivery — and we’re looking for exceptional talent to help us move even faster. Harness is looking for a highly strategic Web Strategy & SEO Lead to own the global website experience and organic discoverability strategy for Harness.com. This role sits at the intersection of web strategy, SEO/AEO, content architecture, and growth — and is responsible for ensuring Harness is discoverable across traditional search engines and emerging AI-driven discovery surfaces (LLMs, answer engines, zero-click experiences). You will act as the single-threaded owner of website strategy and organic growth: setting direction, defining standards, prioritizing initiatives, and orchestrating execution across internal partners and external vendors. While you will be fluent in Webflow and modern web tooling, this role is not focused on day-to-day publishing or ticket execution. Instead, it is accountable for outcomes: traffic quality, discoverability, conversion, and pipeline impact This is not a “ticket taker” role. This is a strategic owner role for someone who thrives on clarity, leverage, and measurable impact • Own the end-to-end web strategy for Harness.com, aligning site architecture, content, and UX with business goals (pipeline, product adoption, brand)., • Act as the primary owner of the website roadmap, balancing strategic initiatives with ongoing production needs., • Continuously evolve the website to reflect product launches, positioning updates, and market trends., • Own Harness’s organic discoverability strategy across traditional search engines and AI-driven answer engines (e.g. Google SGE, ChatGPT, Perplexity, Claude)., • Define and evolve an AEO / GEO strategy focused on entity authority, structured content, use-case clarity, and high-signal pages optimized for LLM citation and summarization., • Partner with Product Marketing and Content to ensure product positioning, narratives, and use cases are reflected in search- and AI-readable site architecture., • Lead keyword strategy, content gap analysis, and competitive audits — with increasing emphasis on intent, topics, and entities over pure keyword volume., • Establish standards for technical SEO, structured data, internal linking, and content templates that scale across modules and solutions., • Own performance measurement across classic SEO metrics and emerging indicators of AI discoverability (citations, visibility, zero-click exposure)., • Manage and direct external SEO / GEO agencies or vendors, setting strategy, reviewing output, and holding them accountable to performance outcomes., • Own the Webflow platform strategy, including site architecture, CMS structure, templates, governance, and quality standards., • Ensure Webflow is used as a scalable, performant growth platform, • Partner with design, engineering, and external vendors to ship new site experiences, templates, and technical improvements., • Oversee execution of site updates and launches, ensuring speed, accessibility, SEO hygiene, and brand consistency., • Set clear processes and prioritization for web work, • Optimize key conversion paths across the site (product pages, solutions, resources, demos)., • Run experiments (A/B tests, messaging iterations, layout changes) to improve engagement and conversion rates., • Partner with demand gen on landing pages and campaign experiences., • 6+ years of experience in web production, SEO, or digital marketing in a B2B SaaS or tech environment., • 1+ years of experience in WebFlow CMS specifically. Deep familiarity with modern CMS platforms and web tooling., • Experience owning web and organic growth strategy through influence, prioritization, and vendor management, not just hands-on execution., • Proven experience owning and operating a high-traffic, high-impact website., • Strong hands-on SEO expertise (technical, on-page, and content), • Strong understanding of B2B buyer journeys and how websites support demand generation., • Comfortable working with data and analytics to guide decisions., • Highly organized, detail-oriented, and able to balance strategy with execution., • A proactive operator who sees problems, proposes solutions, and drives them to completion., • Experience in DevOps, cloud, or developer-focused products, • Familiarity with marketing automation, personalization, or experimentation tools, • Experience partnering with global teams and supporting international sites, • Basic HTML/CSS knowledge or comfort working closely with developer, • Remote within the U.S or Hybrid from one of our U.S offices., • Competitive salary, • Comprehensive healthcare benefits, • Flexible Spending Account (FSA), • Flexible work schedule, • Employee Assistance Program (EAP), • Flexible Time Off and Parental Leave, • Monthly, quarterly, and annual social and team building events, • Monthly internet reimbursement The anticipated base salary range for this position is between $130,000 and $150,000 annually. Salary is determined by a combination of factors including location, level, relevant experience, and skills. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. The compensation package for this position may also include equity, and benefits. More details about our company benefits can be found at the following link: https://www.harness.io/company/careers. Pay transparency$130,000—$150,000 USD • _, • _, • _, • _, • _ All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin. Note on Fraudulent Recruiting/Offers We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Harness. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note, we do not ask for sensitive or financial information via chat, text, or social media, and any email communications will come from the domain @harness.io. Additionally, Harness will never ask for any payment, fee to be paid, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations. If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Harness, please do not provide any personal or financial information and contact us immediately at . You can also find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission’s website (, or you can contact your local law enforcement agency.

We are looking for a detail-oriented, caring, and reliable bilingual professional to join our remote patient support team. In this role, you will be the primary point of contact for patients, helping them navigate their care journey from scheduling appointments to receiving follow-up guidance after their visits. This is a fully remote, full-time position open to candidates based in Mexico. If you genuinely enjoy helping people, communicate clearly in both English and Spanish, and thrive in a structured remote environment, we would love to hear from you. What You Will Do • Respond to patient inquiries through inbound and outbound phone calls, emails, text messages, and web chats, • Schedule patient appointments and manage changes or cancellations, • Provide patients with clear pre-appointment and post-appointment instructions, • Follow up with patients as needed to ensure they have the information they need, • Support clinic operations with coordination and administrative tasks, • Maintain accurate records of all patient interactions, • Handle multiple communication channels at the same time while keeping a calm, professional tone throughout Contract & Compensation • $5.50 USD per hour, • Paid weekly in arrears, • Independent contractor position, • 48-hours per week, • Training duration: 4 weeks Important Information • This is a fully remote opportunity, • Candidates must be fluent in English and Spanish, • Applications and resumes must be submitted in English, • Only candidates based in Mexico will be considered for this posting, • We will provide a laptop; however, to be considered for this role, you must have an additional screen, a headset, and a stable, wired internet connection. Hiring Process To ensure fairness and consistency, all applicants must complete every stage of the hiring process. Our process includes: • Resume and Prescreen Questionnaire Review, • One-Way Video Interview, • Live Interview, • Final Interview What We’re Looking For • Full professional fluency in both English and Spanish, written and spoken, • At least 1 year of experience in customer service, patient support, or a similar client-facing role, • Proven experience working in a fully remote role, • Strong written communication skills with attention to grammar and clarity, • Comfortable learning and navigating multiple software tools and platforms, • A stable internet connection and a dedicated, quiet home workspace, • Strong organizational skills and the ability to manage multiple tasks at once, • A patient, empathetic, and professional communication style at all times, • Currently residing in Mexico, • CRM experience, • Appointment scheduling experience, • Inbound and outbound phone calls, email, text messages, and web chat experience

Customer Support Specialist – Travel Industry (Remote) Location: Remote – USA Based Schedule: Flexible | Part-Time or Full-Time Options About Us: We are a fast-growing, fully remote travel company specializing in unforgettable vacations, cruises, all-inclusive resorts, and adventure experiences across the globe. You’ll represent a trusted brand while helping clients with booking support, inquiries, and travel-related questions. Position Overview: We're looking for a motivated, detail-oriented Customer Support Specialist who thrives in a fast-paced, remote environment. You’ll play a vital role in ensuring smooth client experiences by assisting with questions, confirming reservations, and troubleshooting travel-related concerns. • Respond to customer inquiries via email, phone, and chat in a timely and professional manner, • Provide accurate information about travel bookings, itineraries, and policies, • Troubleshoot common client issues and escalate complex matters as needed, • Maintain up-to-date knowledge of supplier systems, policies, and procedures, • Follow up with clients to ensure satisfaction and support post-booking, • Log all communications accurately using internal systems, • Maintain high levels of professionalism and empathy, • Prior experience in customer service or the travel industry is a plus (but not required), • Strong communication skills and ability to work independently, • Comfortable using online tools, booking portals, and CRM systems, • Tech-savvy with a quiet, professional home workspace, • Passionate about helping others and delivering great service, • Must be 18+ and authorized to work in the United States, • Full training and ongoing mentorship, • Travel agent certification (if desired), • Access to travel discounts and perks, • Supportive online community and tools to help you succeed $20,000 - $65,000 a year🧭 Love helping people? Have a passion for travel? This could be your next favorite remote opportunity!We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that. But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens. We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better. We are looking for a top-notch problem-solver and communication whiz to guide our providers and patients through their experience on Headway. The CX Team’s mission is to deliver on the Headway promise to our providers, and in this role, you will ensure this mission through one-on-one interactions with our providers and patients. By working with our customers through email, live chat and phone you will guide them through any challenge, resolve their operational and technical issues, and make Headway feel like magic. Being results- and impact-driven, you thrive on helping providers/patients through any challenges they have on Headway. You enjoy delighting customers with every interaction, and solving any issues they have on Headway in a clear, friendly and effective way. Guided by our principle of Act Like a Headway Owner, you never miss a chance to elevate our customers' experience and work with your team to bring new and improved solutions to life. Being in healthcare tech, you thrive in a high-paced tech environment and have strong interest or prior experience in healthcare. You will: Deliver on the Headway promise. Driven by our mission and your love of problem-solving, you will effectively and empathetically help our providers and patients through any issues they encounter along their Headway user journey. Resolve inquiries for our Providers and Patients. Solve ~40 provider / patient inquiries via email, live chat and phone daily, consulting available resources and your team. We are expanding our support hours to include weekends. Coverage runs Monday–Friday 9 AM – 6 PM and Saturday–Sunday 8 AM – 7 PM ET, and this role will require weekend availability. Continuously learn and upskill. Being committed to ongoing growth and development, you will use available resources to continuously stay up-to-speed on Headway’s evolving product and service, and insurance practices. Advocate for our providers and patients: You will proactively surface frictions in customer experience, and propose process and product iterations, in the service of Headway’s mission. You will love this job if... Communication is your superpower. You have outstanding verbal and written communication skills; you’re succinct, clear, friendly, empathetic, and always solution-oriented. You tackle challenging conversations head-on. You navigate sensitive and high-pressure client-facing situations and de-escalations with calm, poise and optimism. You have good judgment and discretion. You lead with integrity; you make thoughtful decisions with positive intent. You thrive with tactical goals. You’re competitive and seek to always meet and exceed targets while upholding the highest quality of your work. You’re a passionate problem-solver. You enjoy a challenging scenario and you always seek to get to the root cause, and find elegant solutions for customers. This is a full-time position open to candidates across all US geographic locations. Headway employees work remotely across the US, with the option to work from our offices in New York City or San Francisco. Occasional shifts may need to take place on weekend/holiday hours. Candidates must have a quiet, private work space equipped with high-speed internet to fulfill shifts. We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem - across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview. Headway participates in E-Verify. To learn more, click _ A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at . Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @ email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.

Job Title: Work From Home Customer Service Representative Employer: Amazon Job Description: As a Work From Home Customer Service Representative at Amazon, you will be the first point of contact for customers seeking assistance. You will provide support through various channels, including phone, email, and chat, to resolve customer inquiries and issues. Your role is essential in ensuring a positive customer experience and maintaining Amazon's reputation for excellent customer service. Key Responsibilities: • Respond to customer inquiries via phone, email, and chat., • Resolve customer issues and complaints in a timely manner., • Provide product information and support., • Process orders and returns., • Document customer interactions and maintain accurate records., • Follow company policies and procedures. Qualifications: • High school diploma or equivalent., • Previous customer service experience preferred., • Strong communication and problem-solving skills., • Ability to work independently and manage time effectively., • Reliable internet connection and a quiet workspace.

The Director Business Development (DBD) is responsible for leading the pursuit of new business and expansion/renewal business as applicable. A successful DBD will coordinate the complete sales cycle process including lead generation, prospect qualification, and leading the cross-functional pursuit team by providing clear direction on deal strategy: pricing, service, value proposition and presentation message and medium. The focus for this position is on new sales contracts, team selling, and solution selling. The individual will be issued a sales quota, for which they will be held responsible. Essential Functions: • Lead deal pursuit Create deal and pricing strategy.o Proposal plan of attacko Prospect new brands and develop industry network to build pipelineo Explore cross sell opportunities where applicableo Negotiate contracts and close deals, • Continued commercial support on accounts closed DBD.o Explore cross-selling opportunities for existing clients, • Further education on vertical for consultative selling Additional Responsibilities: • Focus in one vertical/business unit can work other deals at sales leader's discretion.Understand how Ryder's solutions can be customized to meet customer's needs.Transition new accounts to combo after 24 months unless otherwise decided by Sales & Operations management. Transition new business to Director of Key Accounts to further develop after 24 months unless otherwise decided by Sales & Operations management., • Propose $120 million over 5-year period., • Sign 1 cross sell opportunity SCS /DTS., • Adhere to Ryder's Policies and Procedures including Travel and Expense Policy, • Performs other duties as assigned. Skills and Abilities: • Ability to listen, write, and speak effectively Inform, explain, and give instructions., • Develops and delivers effective presentations., • Effective interpersonal skills, • Effective negotiation skills, • Demonstrates customer service skills., • Demonstrates problem solving skills., • Ability to manage multiple assignments and tasks, set priorities, and adapt to changing conditions and work assignments., • Ability to effectively think, speak and act without preparation., • Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors), • Ability to influence internal and/or external constituents., • Ability to maintain confidential information., • Ability to work independently and as a member of a team., • Ability to work within tight timeframes and meet strict deadlines., • Demonstrates time management and priority setting skills., • Flexibility to operate and self-driven to excel in a fast-paced environment., • Understanding of services, costs, pricing and value expert required Qualifications: • Bachelor's degree required business administration, finance, or related field., • Master's degree preferred business administration (MBA), • Five (5) years or more sales experience: 3 years at quota and 2 years at 75% of quota required., • Five (5) years or more in selling supply chain solutions and/or achieve quota attainment more than 3 times within a 60-month period required., • Understanding of services, costs, pricing and value. expert required., • Noncommercial Driver License CLASS E Travel - 40% - 50% Vertical - This position will support our Automotive, Aeronautical and Industrial (AAI) vertical Job Category: Outside Sales Our Culture & Commitment: At Ryder, you're trusted to make an impactwhile enjoying room to grow and having a voice that's heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety. Your Voice. Your Success. The Future We Build Together. Compensation Information: The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below: Pay Type: Salaried Minimum Pay Range: 150,000 Maximum Pay Range: 180,000 Benefits Information: For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan. Important Note: Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned. Security Notice for Applicants: Ryder will only communicate with an applicant directly from a [@ ryder.com ] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers . Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com .

D3S Service is a dynamic appliance repair company dedicated to providing exceptional products/services and ensuring customer satisfaction. We are currently seeking a passionate and dedicated Customer Service Representative to join our team and help us maintain our high standards of customer support. As a Customer Service Representative, you will be the first point of contact for our customers, providing assistance and resolving inquiries promptly and efficiently. You will play a crucial role in maintaining positive customer relationships and ensuring their overall satisfaction with our products/services. The ideal candidate should possess excellent communication skills, empathy, and a strong desire to help others. Respond to customer inquiries via phone, email, and live chat in a timely and professional manner. Provide accurate information about our products/services, pricing, and policies. Assist technicians with placing orders, processing returns, and resolving any issues or concerns they may have. Troubleshoot technical problems and provide basic technical support to customers. Collaborate with other departments, such as parts and office, to ensure seamless customer experiences. Maintain customer records and update information in the database. Follow up with customers to ensure their concerns have been resolved satisfactorily. Identify opportunities for process improvements and contribute to enhancing overall customer satisfaction. Adhere to company policies and procedures at all times. High school diploma or equivalent. Previous customer service experience preferred. Excellent communication skills, both verbal and written. Strong interpersonal skills and the ability to remain calm and courteous under pressure. Problem-solving skills and the ability to think quickly on your feet. Proficiency in using customer service software. Ability to work in a fast-paced environment and multitask effectively. Competitive salary Health Insurance Dental Insurance Paid time off Compensation: $30,000.00 per year

Amazon is seeking Work From Home Customer Service Representatives to assist customers with orders, returns, refunds, account issues, delivery questions, and general customer inquiries through phone, chat, and email support.

Job DescriptionCompany Description Extraordinary opportunity. Exceptional experience. Sometimes in life, you find yourself in the right place, at the right time, looking at an opportunity so extraordinary it cannot be ignored. At Trucordia, our company is built on wildly successful businesses in our communities across the country, and now we’ve come together to create the next great insurance brokerage. We offer an unrivaled combination of people, tools and solutions, and deliver exceptional experiences and opportunities for our employees, clients and stakeholders. We celebrate both individual successes and collective accomplishments, making sure the industry recognizes the remarkable company we’re building together, as well as the impact we’re having on our clients and communities. Ranked as one of the fastest-growing companies in the U.S. for three consecutive years, we have more than 5,000 team members across 200 offices across the country, who actively, genuinely care about our clients, each other and the quality of our work, and in every interaction, represent a company that people want to work for and do business with. Trucordia Values • We actively, genuinely CARE about our clients, each other and the quality of our work, and in every interaction, represent a company that people want to work for and do business with., • We COLLABORATE continuously because, together, we are more powerful and make amazing things happen for our clients and company., • We LEAD with intelligence, hunger, curiosity, energy and a future-focused attitude of “what’s next”?, • We are RESULT-ORIENTED, growth-focused and driven to out-perform expectations of what an insurance brokerage can achieve., • We CELEBRATE both individual successes and collective accomplishments, making sure the industry recognizes the remarkable company we’re building together, as well as the impact we’re having on our clients and communities.Job Description Reports To: Market Leader Duties and Responsibilities: • Retail Insurance Production, Equine focus, • Meets established sales quotas on monthly, quarterly, and annual basis., • Utilizes Trucordia sales and marketing tools to execute results-oriented activities such as cold calls, in-person appointments, and prospect presentations to close new business., • Acts as subject matter expert to master chosen area of focus for highest probability of long-term success., • Continually manages a book of business to support high renewal rates., • Collaborates with Client Service to analyze renewal business and place new business accounts., • Follows Trucordia sales methodologies and best practices, including proper use of Trucordia tools and sales management platform.Qualifications, • State-issued Property and Casualty or Life and Health Insurance Producer License., • 4-year Degree in Business Management, Sales, Entrepreneurship, Marketing or related area of study., • 2-5 years in an insurance sales role, • Proficiency with professional programs such as Microsoft Suite and Salesforce., • Demonstrated skills in analytics and internal/external communication. Additional Information Please see our company Benefits: • Medical, Dental, Vision, • Life Insurance and AD&D, • FSA / HSA, • Accident, • Critical Illness, • Hospital Indemnity, • Supplemental Health Insurance, • EAP, • Pet Insurance, • 11 Paid Holidays, • Flexible PTO, • 401K Trucordia Insurance Services, LLC and its affiliates (collectively, the “Company”) is aware of scams involving false offers of employment with the Company. The false offers use fake websites, email addresses, group chats and text messages. The Company does not (a) interview prospective candidates via instant message or group chat; (b) request banking or credit card information during the interview process; or (c) require candidates to purchase products or services or process payments on its behalf as a condition of any employment offer. Trucordia is an equal opportunity employer. We believe that every employee has the right to work in an environment that is free from all forms of discrimination. It is our policy that all decisions involving any aspect of the employment relationship such as hiring, compensation and training, promotions, transfers, discipline, and termination will be based on merit, qualifications, and abilities. Such decisions will be made without regard to age, ancestry, color, race, national origin, disability, protected medical condition, genetic information, military service, veteran status, citizenship status, religion, creed, sex, gender, gender identity, sexual orientation, pregnancy, childbirth, marital status, or any other condition, characteristic or activity protected by law. Discrimination based on any of these factors is contrary to our operating philosophy. Attention Recruitment Agencies: Trucordia does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered property of Trucordia, and we will not be obligated to pay a referral fee. This includes resumes submitted directly to hiring managers without contacting Trucordia's Talent Acquisition Department.

Amazon is seeking Work From Home Customer Service Representatives to assist customers with orders, returns, refunds, account issues, delivery questions, and general customer inquiries through phone, chat, and email support.

Amazon is seeking Work From Home Customer Service Representatives to assist customers with orders, returns, refunds, account issues, delivery questions, and general customer inquiries through phone, chat, and email support.

Amazon is seeking Work From Home Customer Service Representatives to assist customers with orders, returns, refunds, account issues, delivery questions, and general customer inquiries through phone, chat, and email support.

Amazon is seeking Work From Home Customer Service Representatives to assist customers with orders, returns, refunds, account issues, delivery questions, and general customer inquiries through phone, chat, and email support.

Amazon is seeking Work From Home Customer Service Representatives to assist customers with orders, returns, refunds, account issues, delivery questions, and general customer inquiries through phone, chat, and email support.

Job DescriptionBenefits: • Dental insurance, • Employee discounts, • Health insurance, • Paid time off, • Vision insurance Location: 501 N Meridian Ave #108 Oklahoma City, OK 73107 Position Type: Full-time Company Overview: D3S Service is a dynamic appliance repair company dedicated to providing exceptional products/services and ensuring customer satisfaction. We are currently seeking a passionate and dedicated Customer Service Representative to join our team and help us maintain our high standards of customer support. Job Summary: As a Customer Service Representative, you will be the first point of contact for our customers, providing assistance and resolving inquiries promptly and efficiently. You will play a crucial role in maintaining positive customer relationships and ensuring their overall satisfaction with our products/services. The ideal candidate should possess excellent communication skills, empathy, and a strong desire to help others. Key Responsibilities: • Respond to customer inquiries via phone, email, and live chat in a timely and professional manner., • Provide accurate information about our products/services, pricing, and policies., • Assist technicians with placing orders, processing returns, and resolving any issues or concerns they may have., • Troubleshoot technical problems and provide basic technical support to customers., • Collaborate with other departments, such as parts and office, to ensure seamless customer experiences., • Maintain customer records and update information in the database., • Follow up with customers to ensure their concerns have been resolved satisfactorily., • Identify opportunities for process improvements and contribute to enhancing overall customer satisfaction., • Adhere to company policies and procedures at all times. Qualifications: • High school diploma or equivalent., • Previous customer service experience preferred., • Excellent communication skills, both verbal and written., • Strong interpersonal skills and the ability to remain calm and courteous under pressure., • Problem-solving skills and the ability to think quickly on your feet., • Proficiency in using customer service software., • Ability to work in a fast-paced environment and multitask effectively. Benefits: • Competitive salary, • Health Insurance, • Dental Insurance, • Paid time off

Job Description Most support jobs hand you a script. This one hands you a puzzle. Our customers are operators running real businesses, so their questions are rarely "how do I reset my password?" They're more like "why aren't my follow-ups going out?" or "how do I structure this campaign so it converts?" Answering well means understanding two things at once: how Pete works, and how a real estate deal works. We're hiring a Customer Experience Specialist who can reason through that — someone who treats a tricky ticket as a problem to solve, not a script to recite. You don't need real estate experience; you do need to want to learn it. We teach the domain. We can't teach you how to think. You'll do well here if your instinct when stuck is "figure out why," not "find the canned reply," and if you like a small team where you own your work. As part of the interview, we'll hand you a real support scenario and ask how you'd approach it — we care far more about your thinking than your formatting. Compensation: $50,000 - $60,000 yearly Responsibilities: • Respond to customer questions across chat, email, phone, and Zoom — diagnosing issues that blend how Pete works with how a real estate deal works., • Troubleshoot real problems — platform configuration, texting/Twilio setup, and campaign mechanics — and find the why, not just the what., • Reproduce and clearly document bugs for the dev team, and know when to solve a problem yourself versus when to escalate., • Help newer customers get up and running successfully through their critical first weeks., • Spot patterns across tickets and flag recurring pain points, so we fix root causes instead of the same symptom fifty times., • Keep help docs current so good answers don't get reinvented. Qualifications: • A clear, precise writer — support is mostly writing, and clear writing is clear thinking., • A real problem-solving instinct, comfortable saying "I don't know yet, but here's how I'll find out.", • Comfortable with software — business tools, basic troubleshooting, and unafraid to dig into settings., • Self-directed, and at home on a small team that doesn't have a playbook for everything yet., • Prior SaaS or software support experience preferred (rather than retail or call-center)., • Any exposure to real estate investing — wholesaling or fix-and-flip — is a strong plus, but not required., • Familiarity with help-desk tools like Intercom is a plus. No degree required. About Company Pete is the Real Estate Operating System — the platform wholesalers and fix-and-flip operators run their entire business on, from the first lead to a closed, profitable deal. Most tools just store your contacts. Pete runs the whole operation — leads, follow-up, deals, and automation in one place — so nothing slips through the cracks and the business doesn't run on memory. What makes us credible is simple: Pete is built by an active investor who still flips houses every month. It isn't software designed for investors — it's the platform our founder needs to run his own business. Built by investors, for investors. We talk and work like operators, not a software company: direct, specific, and useful. Optimize. Automate. Thrive.

Job DescriptionCustomer Service Operations ManagerLocation: Oklahoma City, OK | Type: Full-Time | Industry: Manufacturing Why This Opportunity Stands Out • Two openings are available, each with a different customer service focus., • One role leads a traditional phone and email support team, with online chat coming soon., • The other supports customers through detailed, custom product orders in the culinary space.What You'll Be Doing, • Lead a customer service team and improve how orders and customer questions are handled., • Work with logistics and distribution teams to prevent delays and solve order issues., • Track service results, find process gaps, and put practical improvements in place.What We're Looking For, • At least five years of experience in customer service operations, logistics, supply chain, or a related area., • Experience with order fulfillment, distribution, reporting, and performance measures., • A bachelor’s degree is preferred. Equal Employment Opportunity #MPIAJ

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Do you enjoy helping customers and creating positive experiences? We're hiring a Full-Time Customer Service Representative to provide exceptional support and ensure every customer receives professional, friendly service. This is a great opportunity for individuals who enjoy working with people, solving problems, and making a difference every day. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Assist customers by phone, email, or chat., • Respond to customer inquiries accurately and efficiently., • Resolve customer concerns with professionalism and empathy., • Maintain detailed and accurate customer records., • Process requests and follow established procedures., • Meet quality and productivity goals., • Work collaboratively with internal teams to resolve customer issues., • Deliver an exceptional customer experience with every interaction. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Must be 18 years or older., • High school diploma or GED required., • Fluent in English., • Strong verbal and written communication skills., • Excellent problem-solving and active listening abilities., • Ability to multitask and work in a fast-paced environment., • Previous customer service experience is an advantage but not required.Nice to Have, • Previous outbound sales experience., • Call center sales experience., • Experience meeting sales quotas., • CRM software experience., • Upselling or cross-selling experience., • Bilingual or multilingual skills.

Job DescriptionCompany Description Teleflora provides innovative marketing, education, and technology to make sure our member florists get the resources they need to thrive, creating beautiful bouquets with keepsake vases delivered to customers’ doorsteps daily. We’ve been a part of The Wonderful Company family since 1979 and have become the world’s largest flower delivery service. With more than 10,000 member florists in North America alone, we lead the industry by working directly with our florists to hand-arrange and deliver every bouquet! This entry level, fast-paced technical position assists Teleflora florists via phone, email, and chat sessions in support of various application software packages, operating systems, and hardware. You'll use active listening, troubleshooting and problem-solving skills to identify and resolve the customer's issues and educate them on the features and functionality of the applications. As you progress in your training, you'll be learning how to assist our florists with POS installation. Some travel is possible. As you progress in your training, you'll be learning how to assist our florists with POS installation. Some travel is possible. This is an hourly position and is located in Oklahoma City, OK. If you have a blend of technical and customer service skills, you may be a great candidate! Job Description • Assist and troubleshoot Teleflora Florists in support of various application software packages, PC operating systems, and basic hardware via phone/email/chat, • Log calls into the Call / Problem Tracking system, • Meet or exceed the standards set within the department for effective call resolution and production, • Provide excellent customer service, • Escalate and direct customer calls as needed, • Provide user feedback to management, quality assurance, and development, • Perform all activities in compliance with audit standards in reliability, security, and quality, • Prepare reporting as required, • Perform other tasks as required, • Maintain communication via multiple platforms, • Work independently with strong time management and organizational skills, • Instruct customers on how to install and operate hardware and software, • Some travel possible as training progresses to support POS installationsQualifications Experience: Experience with personal computers, operating systems, utility programs and commands. Customer Service experience is a plus. Knowledge: Basic knowledge of various PC hardware platforms and operating systems, with a fundamental understanding of business applications. Education: High School diploma or equivalent. Completion of MIS, Networking or Accounting courses at the college level or 2-4 years equivalent work experience is helpful. Additional Information • Thriving Wellness Community: Access to top-notch medical coverage comprehensive vision and dental plans, and a 401k with match eligibility to secure your financial future and including:, • 24/7 online physician consultations, • virtual mental health resources, • life coaching, • engaging employee community groups, • cash rewards for healthy habits and fitness reimbursements, • library of on-demand fitness videos, • Career Advancement Opportunities: Unlock your potential with clear paths for career progression and internal mobility across our diverse family of brands and business units., • Focused Learning and Development: Grow as a leader with our dedicated Learning and Organizational Development department, offering extensive resources like People Manager and leadership training, webinars, and eLearning courses., • Empowering Mentorship Program: Connect with colleagues through our company-wide mentorship program to share goals, overcome challenges, and drive your career forward., • Continuous Improvement Training: Participate in training that empowers all employees to learn and implement concepts that drive significant, positive change in the workplace., • Building a Healthy Society: We focus on improving the social determinants of a healthy society-quality education and medical care, economic mobility, and a healthy environment-to help build thriving communities. Wonderful CSR, • Giving Back to the Community: Make a difference with Wonderful Giving, allowing you to allocate company-provided funds to up to three charities of your choice, and join Wonderful Neighbor to contribute to group service projects within our local communities. Say everything and share your "Love Out Loud™" with the gift of Teleflora® flowers—all made by hand and delivered by hand by your local florist. With more than 10,000 member florists in North America alone, Teleflora offers the kind of personal touches, artistry and expertise you expect from a trusted neighborhood florist—even if that neighborhood is across the country. No prepackaged flowers in nondescript boxes dropped on your doorstep—Teleflora's network of professional florists creates artistic arrangements personally delivered in a vase, often on the same day. Teleflora makes every day an occasion with a two-in-one gift that includes a multipurpose keepsake container for long-lasting enjoyment. For more, visit: www.teleflora.com, or follow us on Instagram and Facebook and tag your own #LoveOutLoud moment. Telefora is part of The Wonderful Company, a successful, fast-growing privately held $6 billion company with 10,000 employees worldwide. The Wonderful Company’s connection to consumers has health at its heart and giving back in its DNA. The company has a long-standing commitment to corporate social responsibility, including more than $1 billion invested in environmental sustainability; $65 million in charitable giving, education initiatives, and innovative health and wellness programs each year; and $143 million toward the construction of two charter school campuses in California’s Central Valley. To view the current Corporate Social Responsibility report, visit csr.wonderful.com. The Wonderful Company is an Equality Opportunity Employer that provides opportunities for advancement. We are committed to creating a diverse workforce that embodies a deep culture of acceptance, equity, and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, region, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories. EEO is the law - click here for more information

Job DescriptionCompany Description Teleflora provides innovative marketing, education, and technology to make sure our member florists get the resources they need to thrive, creating beautiful bouquets with keepsake vases delivered to customers’ doorsteps daily. We’ve been a part of The Wonderful Company family since 1979 and have become the world’s largest flower delivery service. With more than 10,000 member florists in North America alone, we lead the industry by working directly with our florists to hand-arrange and deliver every bouquet! This entry level fast-paced technical position assists Teleflora florists via phone, email, and chat sessions in support of various application software packages, operating systems, and hardware. You'll use active listening, troubleshooting and problem-solving skills to identify and resolve the customer's issues and educate them on the features and functionality of the applications. Must be fluent in English and Spanish. This is an hourly position and is located in Oklahoma City, OK. If you have a blend of technical and customer service skills, you may be a great candidate! Job Description • Assist and troubleshoot Teleflora Florists in support of various application software packages, PC operating systems, and basic hardware via phone/email/chat, • Log calls into the Call / Problem Tracking system, • Meet or exceed the standards set within the department for effective call resolution and production, • Provide excellent customer service, • Escalate and direct customer calls as needed, • Provide user feedback to management, quality assurance, and development, • Perform all activities in compliance with audit standards in reliability, security, and quality, • Prepare reporting as required, • Perform other tasks as required, • Maintain communication via multiple platforms, • Work independently with strong time management and organizational skills, • Instruct customers on how to install and operate hardware and software, • Some travel possible as training progresses to support POS installationsQualifications Experience: Experience with personal computers, operating systems, utility programs and commands. Customer Service experience is a plus. Knowledge: Basic knowledge of various PC hardware platforms and operating systems, with a fundamental understanding of business applications. Education: High School diploma or equivalent. Completion of MIS, Networking or Accounting courses at the college level or 2-4 years equivalent work experience is helpful. Fluent in English and Spanish. Additional Information • Thriving Wellness Community: Access to top-notch medical coverage comprehensive vision and dental plans, and a 401k with match eligibility to secure your financial future and including:, • 24/7 online physician consultations, • virtual mental health resources, • life coaching, • engaging employee community groups, • cash rewards for healthy habits and fitness reimbursements, • library of on-demand fitness videos, • Career Advancement Opportunities: Unlock your potential with clear paths for career progression and internal mobility across our diverse family of brands and business units., • Focused Learning and Development: Grow as a leader with our dedicated Learning and Organizational Development department, offering extensive resources like People Manager and leadership training, webinars, and eLearning courses., • Empowering Mentorship Program: Connect with colleagues through our company-wide mentorship program to share goals, overcome challenges, and drive your career forward., • Continuous Improvement Training: Participate in training that empowers all employees to learn and implement concepts that drive significant, positive change in the workplace., • Building a Healthy Society: We focus on improving the social determinants of a healthy society-quality education and medical care, economic mobility, and a healthy environment-to help build thriving communities. Wonderful CSR, • Giving Back to the Community: Make a difference with Wonderful Giving, allowing you to allocate company-provided funds to up to three charities of your choice, and join Wonderful Neighbor to contribute to group service projects within our local communities. Say everything and share your "Love Out Loud™" with the gift of Teleflora® flowers—all made by hand and delivered by hand by your local florist. With more than 10,000 member florists in North America alone, Teleflora offers the kind of personal touches, artistry and expertise you expect from a trusted neighborhood florist—even if that neighborhood is across the country. No prepackaged flowers in nondescript boxes dropped on your doorstep—Teleflora's network of professional florists creates artistic arrangements personally delivered in a vase, often on the same day. Teleflora makes every day an occasion with a two-in-one gift that includes a multipurpose keepsake container for long-lasting enjoyment. For more, visit: www.teleflora.com, or follow us on Instagram and Facebook and tag your own #LoveOutLoud moment. Telefora is part of The Wonderful Company, a successful, fast-growing privately held $6 billion company with 10,000 employees worldwide. The Wonderful Company’s connection to consumers has health at its heart and giving back in its DNA. The company has a long-standing commitment to corporate social responsibility, including more than $1 billion invested in environmental sustainability; $65 million in charitable giving, education initiatives, and innovative health and wellness programs each year; and $143 million toward the construction of two charter school campuses in California’s Central Valley. To view the current Corporate Social Responsibility report, visit csr.wonderful.com. The Wonderful Company is an Equality Opportunity Employer that provides opportunities for advancement. We are committed to creating a diverse workforce that embodies a deep culture of acceptance, equity, and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, region, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories. EEO is the law - click here for more information

There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm.

This position provides professional customer service while supporting visitor control, communication, and general administrative functions. Support HR and management with administrative tasks as needed. Computer proficiency, including email, Microsoft Office, and data entry.

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Customer service representative agent experience not required.Remote Work From Home Customer Service Representative Agent - Part Time Market Rese

Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales). Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the internet.

Receive and route telephone calls to staff members; announce callers, take brief messages, pass messages via email system or connect callers to staff members direct line. Mail, fax, or email time sensitive documents to clients.

As a Storage Customer Service Representative, you will work as part of a support team to be the face of U-Haul Company's exceptional serviceensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. Support the site manager with facility operations.