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Create the future of e-health together with us by becoming a Software Support Specialist At CompuGroup Medical we have the mission of building ground-breaking solutions for digital healthcare. Our vision is revolutionizing how healthcare professionals produce, access, and utilize information and thus enabling them to focus on the core value of their work: patient outcomes. Your Contribution: * Responds to all customer requests for assistance in a timely manner that meets or exceeds the expected service level agreement for Customer Support. * Responds to all customer and leadership requests in a professional, courteous, and respectful manner. * Consults directly with customers via phone, chat, and email and documents customer interactions thoroughly, clearly, and concisely. * Creates knowledge base articles for posting onto the customer support site which alert the customer to best practices and provides instructions on software functionality. * Analyzes, troubleshoots, runs scripts, provides recommendations, and solves customer requests related to or affecting our software products. * Learns core task set for all features of assigned CGM software products and passes applicable exams. * Clearly documents customer tickets in the CRM system and follows the processes established for CRM use. Your Qualification: * Must be available between the hours of 8AM – 8PM EST Monday through Friday. * Minimum of 1 year customer service experience. * Knowledge of Practice Management (PM), medical terminology/medical office workflow, medical billing or insurance and experience providing technical hands-on support. * Ability to manage multiple tasks and thrive in a high call volume, fast paced environment. * Ability to troubleshoot and use the tools available in the Windows operating systems to diagnose problems. * Ability to independently perform research using resources such as the internet and procedure manuals. What you can expect from us: * Compensation: Position Hourly Range: $18-$20 per hour * Purpose: Become a part of a significant initiative. At the intersection of healthcare and digital innovation, we are shaping the future of e-health. * Equal Opportunity Employer: At CGM, we value our team members and strive to create an environment where everyone has the opportunity to succeed. * Career Opportunities: We are offering a variety of internal career opportunities and numerous long-term perspectives. * Security: We offer a secure workplace in a crisis-proof market. * All-round benefits package: Medical, Dental and Vision as well as 401k with employer matching. Personal Time Off to promote work life balance. * Work environment: Modern workplaces, flexible working hours, hybrid work options and much more. Convinced? Submit your application now! Please make sure to include your salary expectations as well as your earliest possible hire date. We create the future of e-health. Join us in a cause that shapes the very future of hope and healing. At the powerful crossroads of healthcare and innovation, we are passionately building the next chapter of e-health—a revolution that saves lives, transforms care, and brings compassion into the digital age. Together, we can make a lasting difference.

Job Seekers can review the Job Applicant Privacy Policy by clicking here () . Job Description : Summary The Director National Accounts FMS will have the responsibility to manage and identify customer's needs by developing strategic goals and objectives. This position will be expected to perform to an annual quota set by the respective Vice President of Sales / Group Director. Capitalize on Ryder Logistics current market sector knowledge and participate in efforts to diversify into strategic verticals. Essential Functions • Plan & implement strategic/consultative sales process to maximize account penetration. Evaluate the current and potential sales opportunities with existing customers. Implement customer review and margin improvement process to ensure customer satisfaction and maximize Ryder's EVA. Develop relationships with senior management and all buying influences in the customers organization. Identify and appropriately utilize headquarters and third-party sales resources., • Prepare strategic account plan using target account selling process. Develop complete knowledge and understanding of competitive alternatives in the marketplace., • Coordinate administrative areas that support the selling activity in a manner which promote teamwork., • Performs other duties as assigned., • Strong verbal and written communication skills, Required, • Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors). , Required, • Ability to work independently and as a member of a team, Required, • Flexibility to operate and self-driven to excel in a fast-paced environment, Required, • Capable of multi-tasking, highly organized, with excellent time management skills, Required, • Bachelor's Degree in in Business, Marketing, Transportation or equivalent field, Required, • Master's Degree in in Business, Marketing, Transportation or equivalent field, Preferred, • 5 years or more in demonstrated consecutive sales excellence (quota achievement) in prior sales responsibilities., Required, • 5 years or more in selling B to B solutions and/or achieve quota attainment more than 3 times within a 60-month period., Required, • Proven quota attainment over a period of time., Preferred, • Ryder RoundTable Member or President’s Club Winner., Preferred Compensation Information : The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below: Pay Type : Salaried Minimum Pay Range: 70,000 Maximum Pay Range: 90,000 Benefits Information: For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan. Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Important Note : Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned. Security Notice for Applicants: Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through . Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at or 800-793-3754. Current Employees : If you are a current employee at Ryder, please click here () to log in to Workday to apply using the internal application process. Job Seekers can review the Job Applicant Privacy Policy by clicking here () . wd

Job Seekers can review the Job Applicant Privacy Policy by clicking here () . Job Description : Summary The role of Technical Trainer ensures that each FMS shop employee possesses the necessary skills and knowledge for their role, contributing to maintenance goals, cost control, customer satisfaction, employee growth, and overall productivity. The Technical Trainer ensures that Ryder’s training meets or exceeds internal customer expectations, enabling trainees to reduce rework, breakdowns, and external expenses. Additionally, this role drives continuous improvement in safety, quality, and efficiency within the FMS maintenance organization. Salary is determined based on internal equity; internal salary ranges; market data/ranges; applicant’s skills; prior relevant experience; certain degrees or certifications, etc. Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan. At Ryder, we are always looking for outstanding individuals to join our team and have a dedicated careers site of all our currently open positions available at . We take the security of everyone’s personal information very seriously and are dedicated to securing and protecting any information provided to us. This is why, we only accept employment applications through our official careers site. You may receive phone calls, text messages, or emails that appear to be from Ryder or other trusted organizations, but it is important that you remain vigilant when responding to these as they may be scams in which fraudsters try to obtain your personal information for malicious purposes (known as “Phishing”) . While we may call you to verify information you have provided in your application, we will never ask for sensitive personal information from you via email, end user messaging applications such as WhatsApp messenger, Signal messenger, or via text message. If you are asked to provide personal information, click on a link, or navigate to a website other than the official Ryder website ( ), or download any mobile applications to communicate with our careers team, DO NOT GO ANY FURTHER. End the call or exit the website as this is very likely a scam. Essential Functions • Administer training to FMS maintenance employees., • Coordinate with BU leadership to identify training needs, creation of training schedule, and employee attendance to training session(s)., • Identify, develop, and update current and new training materials and courses., • Update training records promptly upon course completion., • Monitor training facilities to ensure they provide high-quality training environments, are adequately supplied, and equipped to support world-class training. Communicate the needs of the training center to Operations Leadership., • Operate as catalyst for Top Technician Recognition Program to improve eligibility and participation., • Strong verbal and written communication skills., • Possesses strong technical aptitude., • Develops and delivers effective presentations,, • Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)., • Ability to work independently and as a member of a team., • Bachelor's Degree, preferred., • H.S. Diploma/GED, required., • 3 years or more working with heavy duty trucks, tractors, trailers, refrigeration and related components (diesel engines, transmissions, brakes, power train, etc.)., preferred., • 1 year or more experience in managing people and remote personnel, preferred., • 2 years or more in transportation industry, preferred. Job Category: Training and Development Compensation Information : The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below: Pay Type : Salaried Minimum Pay Range: $75K Maximum Pay Range: $75K Benefits Information: For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan. Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Important Note : Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned. Security Notice for Applicants: Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through . Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at or 800-793-3754. Current Employees : If you are a current employee at Ryder, please click here () to log in to Workday to apply using the internal application process. Job Seekers can review the Job Applicant Privacy Policy by clicking here () . wd

Job Seekers can review the Job Applicant Privacy Policy by clicking here () . Job Description : START ON A CAREER PATH THAT HAS A FUTURE At Ryder, our most important competitive advantage is our people. CULTURE- INTEGRITY- FAMILY . As a Rental Manager Trainee, you’ll be part of a dynamic team, equipped to succeed and empowered to develop your career, with real growth, in a focus and timely fashion. You thought that was it? Take a look at a few of these: Ryder's most recently been named "Top Company for Women to Work for in Transportation () " by Women in Trucking, one of Fortune Magazine ’s “World’s Most Admired Companies () ”, & one of “Reader's Choice Excellence Awards () ” by Inbound Logistics. What about our green initiative…? We have the largest EV footprint in the U.S. In addition to that, Verizon has recognized Ryder with their "Supplier Environmental Excellence Award () " Grab some more details on the position below and submit your interest if you like what you read… Job Summary This position is designed to be completed in 12-18 months and provides the incumbent general Rental Management training in addition to specific training in the areas of Finance, Operations, Human Resources and Sales /Marketing. The incumbent will be assigned to operational and administrative tasks in support of location and regional management. This program is fast-paced and touches every aspect of the business unit. In this role, you will acquire proven industry knowledge, skills and resources to develop your relationship building. We allow you to carve out your own career path and promote from within , based on performance. If you're motivated, coachable, and looking to get your sales, operations, or management career started, you've come to the right place. Structured work weeks, rotational Saturday's (depending on branch location/hours), and competitive pay plus OT. We also offer a full benefits package, 401k employer match, and a discount on RyderShares! YOUR JOB SEARCH ENDS HERE. Rental Location- Dallas, TX LI-LT #INDexempt #FB Essential Functions • Handling the sales and process for inbound calls as well as outbound solicitation, • Maintain current and accurate data within the company's marketing database, • Responsible for generating rental, lease and used vehicle sales leads, • Manage all rental asset processes to include Vehicle Pm and cleanliness standards, • Meet overall Ryder market share by successfully executing the sales and marketing initiatives, • Maintain compliance with company, local, state, federal and other regulatory agencies, • On a voluntary basis as well as based on scheduling, the Rental Management Trainee will be required to perform the role of On-Call Representative based on work schedules as determined by Supervisor., • Strong verbal and written communication skills, • Excellent communication and interpersonal skills, • Possesses flexibility to work in a fast paced, dynamic environment, • High energy, self motivated, self directed person who is able to focus on multiple projects and activities simultaneously and able to thrive in a fast-paced environment, • Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors), • Ability to work independently and as a member of a team, • Detail oriented with strong follow-up practices, • Possess a high degree of common sense and the aptitude to learn quickly, • Ability to relocate in the region/US at the conclusion of the training program, • Bachelor's degree required business administration or similar related degree, • One (1) year or more customer service with issues resolution experience preferred DOT Regulated: No Job Category: Operations and Support Compensation Information : The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below: Pay Type : Salaried Minimum Pay Range: $50,000 Maximum Pay Range: $52,000 Benefits Information: For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan. Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Important Note : Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned. Security Notice for Applicants: Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through . Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at or 800-793-3754. Current Employees : If you are a current employee at Ryder, please click here () to log in to Workday to apply using the internal application process. Job Seekers can review the Job Applicant Privacy Policy by clicking here () . wd

We’re excited to be supporting a highly regarded, progressive small animal practice in San Antonio, TX, in their search for a new Associate Veterinarian. This is a full-service hospital that blends advanced technology with a supportive, team-oriented culture. You will work alongside a welcoming team of two experienced DVMs, and an incredible team of support staff who are passionate about providing excellent care, so you can focus on providing high-quality medicine. The clinic is equipped with everything you’d need to practice high standards of medicine, including digital radiography, dental radiography, ultrasound, echocardiography, an in-house laboratory, and a therapeutic laser. The facility is modern, well-designed, and provides a comfortable working environment for both staff and clients. How does no weekend work sound? Enjoy a genuine work/life balance and take back your weekends, working a consistent 4-day work-week with a dedicated day of during the week. Part-time options are also available between 2-3 days a week. The hospital has built a reputation locally for being welcoming to all animals and ensuring that both pet owners and their pets feel supported. For recent graduates, there’s a comprehensive mentorship program led by a team of seasoned DVMs, while experienced veterinarians will enjoy the opportunity to work with strong clinical autonomy and dedicated support. This practice also offers a wide range of benefits, from relocation support and fantastic CE opportunities to loan repayment options, making it a fantastic long-term career move. Key Highlights • Well-established, full-service small animal hospital, • State-of-the-art diagnostic and surgical equipment, • Highly skilled and supportive support staff, • Comprehensive mentorship program for new graduates, • Clinical autonomy to practice medicine without restrictions, • Collaborative team of two experienced DVMs and a high-functioning support staff, • Flexible schedule options available for full-time and part-time, • NO WEEKENDS! – Enjoy a genuine work/life balance, • Competitive salary plus bonuses, relocation, and loan repayment About You • DVM or equivalent degree that allows you to practice veterinary medicine in the US, • You hold (or are eligible for) a Veterinary State License in Texas, • Eligible to hold a DEA license (preferred), • Ideally, you will be confident in general medicine, surgery, and dentistry, but mentorship can be provided, • A team player who thrives in a collaborative environment, • Dedicated to providing compassionate, high-quality patient care Benefits • Competitive Pro/Sal compensation, base between $120K-$160K depending on experience, • Sign-on Bonus, • Relocation allowance, • Health, Dental, and Vision insurance, • 401K with company match, • PTO allowance, • Generous CE allowance with additional time off to attend, • Paid sick leave, • Life insurance, • Future ownership opportunity, • Paid license fees and veterinary dues, • Employee discount, • Scrub allowance, • Much more! Next Steps If you are interested, hit "Apply" or for a confidential chat to find out more, simply email or call the office at (813) 393 1328

Are you a Veterinarian with a dream of owning your own clinic? This is a rare opportunity to lead a state-of-the-art, small-animal hospital in San Antonio, TX! This long-standing, privately-owned hospital in San Antonio is offering a rare opportunity: step into a Medical Director role with full clinical autonomy and a clear, supported pathway to complete ownership of the practice. For more than 30 years, this full-service hospital has been a trusted presence in its community. With a loyal, multi-generational client base and a diverse medical offering, the clinic is ready to welcome a new leader who can guide its next chapter—whether that means modernizing services, expanding caseloads, or preparing to take over the reins. The hospital manages a wide variety of cases each day, including preventative and internal medicine, dentistry, surgery, urgent care, walk-in emergencies, and even pocket pets and exotics. The on-site boarding and grooming offerings help sustain long-term relationships with clients and ensure a steady, predictable caseload. Inside, you’ll find five spacious exam rooms, a dedicated surgical suite, digital radiology, and the ability to integrate new technology of your choosing. Appointments typically run 8:30 am - 6 pm Monday through Friday with optional rotating Saturdays. You’ll be supported by an experienced team of technicians, kennel staff, receptionists, and both a practice and hospital manager—providing the operational stability you need to focus on leadership and medicine. This is the ideal opportunity for a veterinarian seeking clinical freedom, a respected leadership position, and a genuine, structured pathway to practice ownership in the very near future. Key Highlights: • Long-standing, privately owned small-animal hospital with 30+ years serving the community, • True Medical Director role with full clinical decision-making authority, • An authentic pathway to complete full practice ownership for the right candidate, • An optional co-ownership opportunity if you and another doctor wish to purchase together, • Additional co-ownership opportunity via a third party, providing all the legal, marketing, and recruitment support, • Broad caseload including GP, urgent care, walk-ins, surgery, dentistry, and exotics, • Loyal client base with 20–30 patients per day and strong community presence, • Excellent tech-to-DVM ratio with a supportive, experienced team, • Ability to develop specialty areas or expand services according to your interests, • Flexible scheduling, ideally four days per week with rotating Saturday mornings About You: • DVM or equivalent degree that allows you to practice veterinary medicine in the US, • You hold (or are eligible for) a Veterinary State License in Texas, • Comfortable with general surgery and dentistry, • Interest or experience in pocket pets or exotics (preferred but not required), • A collaborative leader who enjoys mentoring and empowering a veterinary team, • Confident making clinical decisions and guiding medical standards, • Bilingual in English and Spanish is a bonus but not essential, • Passionate about high-quality, compassionate patient care—and excited about the idea of ownership Benefits: • Competitive base salary depending on experience, • Straight salary or Pro/Sal structure available—your choice, • Monthly profit sharing, • 401(k) with company match, • Health insurance coverage, • Up to 4 weeks PTO plus major holidays, • CE allowance and professional development support, • Opportunity for complete hospital ownership, • All licensure fees paid, • Housing available close to the practice, • Employee discounts, • So much more! Next Steps If you are interested, hit "Apply" or for a confidential chat to find out more, simply email or call the office at (332) 867 1807

The position optimizes customer interactions within the Service Center by delivering a warm, professional, and consistent experience at every touchpoint. As the first point of contact for walk-in customers and the primary owner of the Service Center phone queue, this role plays a central part in shaping how customers perceive our brand. They greet customers as they arrive, and ensure all interactions (in person, by phone, email, or chat) reflect the company’s values and commitment to exceeding expectations. Their ability to resolve concerns, provide accurate information, and model exceptional service contributes directly to brand perception, customer loyalty, and word-of-mouth recommendations. The overall objective of the position is to create and maintain a welcoming Service Center environment while delivering high-quality customer support across all channels. Our company believes in the Ideal Team Player. We follow the model behaviors of Humble (quick to point out the contributions of others), Hungry (self-motivated and diligent), Smart (socially appropriate and aware), Safety-Minded (works to lower safety risks, Quality-Minded (take pride in their work) and Attendance (recognizes their presence is important). ESSENTIAL JOB DUTIES & RESPONSIBILITIES • Onsite presence. This position is based at our Service Center and requires regular onsite presence. Remote or hybrid work is not available for this role., • Greet and welcome customers as they enter the Service Center, ensuring a warm, professional first impression., • Provide first-line customer support in person, answering questions, and guiding customers through available products and solutions., • Respond to customer inquiries promptly and accurately via phone, email, chat, or in person with pleasant and efficient chat etiquette., • Serve as the primary owner of the Service Center for phone queue, striving for strong pickup performance and excellent call handling., • Manage customer frustrations with empathy and professionalism, resolving issues effectively, and escalating when appropriate., • Process customer orders and manage transactions with accuracy, efficiency, and attention to detail., • Schedule deliveries and provide required communication, such as lead times, for Delivery Direct Program., • Execute Service Center workflows and work instructions to address customer needs and ensure smooth daily operations., • Contribute to the overall customer experience by ensuring every interaction is positive, informative, and aligning with the company’s values., • Ability to effectively communicate information, provide inquiry resolution, and respond to customer escalation per expected processes., • Serve as a knowledgeable resource to customers utilizing company workflows and processes., • Present customer solutions align with company expectations and standards., • Effectively carry out a series of work instructions within the service center to address customer needs and process transactions promptly., • Maintain accurate customer records by documentation of customer interactions in CRM and ERP software., • Actively supporting the sales department in achieving goals by being a team player and providing uniquely better customer service., • Utilize technical tools to support customer engineering needs, including basic troubleshooting or process guidance., • Serve as a liaison between customers, freight carriers, and internal departments., • Monitor and move slow-moving inventory to improve service center stock numbers., • Processes RGAs. NON-ESSENTIAL JOB DUTIES & RESPONSIBILITIES: • Identify and recommend improvements in sales, marketing, and purchasing processes., • Support the service center by completing assigned tasks., • Assist team members as needed., • Other duties as assigned. PHYSICAL DEMANDS & WORK ENVIRONMENT: • Prolonged periods of sitting at a desk and working on a computer., • Must be able to lift to fifteen pounds at times., • Fast-paced work environment. COMPETENCY, KNOWLEDGE, SKILLS & ABILITIES: • Strong computer proficiency in MS Office (Word, Excel, Outlook, Teams), customer relationship management (CRM) and Salesforce., • Strong written and verbal communication skills, • Troubleshooting and problem-solving abilities., • Demonstrate and provide exceptional customer service., • Adaptability and flexibility, • Strong emotional intelligence – empathy, patience, and active listening, • Ability to multitask, prioritize, and manage time effectively in a fast-paced environment., • Ability to understand and address customer needs., • High attention to detail and organizational skills., • Positive customer service attitude and problem-solving mindset., • Strong interpersonal skills, with a sense of humor appreciated., • Team-oriented with a strong work ethic and a positive, proactive attitude. EDUCATION & EXPERIENCE: REQUIRED: • High School Diploma or equivalent PREFERRED: • Some college or two-year degree, • 2-3 years of sales or inside sales experience ADDITIONAL INFORMATION:

We are hiring on behalf of a well-established, multi-specialty and emergency referral hospital in Austin, TX that is looking to add an Emergency Veterinarian to its growing ER team. This is an excellent opportunity to practice high-level emergency medicine in a collaborative, respectful environment where clinical quality, teamwork, and sustainability are prioritized. This hospital is part of a larger specialty and emergency network but retains its own strong identity and culture. You’ll be supported by an experienced ER team and work closely alongside board-certified specialists across multiple disciplines, allowing for seamless case continuity and a true referral-level standard of care. For veterinarians who enjoy complex cases and continual learning, this setting offers outstanding exposure and professional development without sacrificing work–life balance. Flexibility is a genuine priority here. Whether you’re seeking full-time or part-time ER work, or a schedule that better fits your life outside of the clinic, leadership is open to tailoring a role that works for you. There are no non-compete clauses, no negative accrual, and a clear emphasis on respect, autonomy, and long-term career fulfilment. Key Highlights: • Busy, well-supported emergency service within a specialty referral hospital, • Work alongside board-certified specialists, including surgery, critical care, internal medicine, neurology, oncology, and more, • Collaborative work environment with other ER Doctors and fantastic technician support, • Flexible full-time or part-time ER scheduling options, • No non-compete agreements and no negative accrual on production, • Fantastic mentorship available for DVMs looking to transition into Emergency Medicine, • Strong emphasis on work–life balance and team wellbeing, • State of the art hospital with the latest technology and facilities to provide high-quality medicine, • Industry-leading benefits package and compensation – negotiable depending on your priorities About You: • DVM or equivalent degree that allows you to practice veterinary medicine in the US, • You hold (or are eligible for) a Veterinary State License in Texas, • Experience in emergency medicine or prior ER mentorship/internship preferred but not essential, • Confident in managing emergency and critical care cases in a fast-paced setting, • Team-oriented clinician who values collaboration and practising high standards of care Benefits: • Competitive base salary with monthly production bonuses, • Comprehensive health, dental, and vision insurance options, • 401(k) with generous employer matching, • PTO allowance + sick leave, • Generous CE allowance plus paid professional dues and licenses, • Disability insurance, • Employee discounts, • Life insurance, • Parental leave, • Fertility benefits, • Scrub allowances, • Much more! Next Steps If you are interested, hit "Apply" or for a confidential chat to find out more, simply email or call the office at (332) 867 1807

Job Description We are looking for a motivated and professional Customer Service Representative to join our team. In this role, you will assist customers in both English and Spanish, providing exceptional service and support across various channels. If you have excellent communication skills, a passion for helping others, and experience in customer service, we want to hear from you! Key Responsibilities: • Respond to customer inquiries via phone, email, or chat in both English and Spanish, • Provide product and service information, and resolve customer issues in a timely manner, • Process orders, returns, and exchanges accurately, • Document customer interactions and maintain detailed records, • Collaborate with other teams to address customer needs and ensure satisfaction, • Follow up with customers to ensure issues are resolved, • Bilingual fluency in English and Spanish (both written and spoken), • Previous experience in customer service or a related field is preferred, • Strong communication and problem-solving skills, • Ability to multitask and handle various customer requests at once, • Proficient in MS Office and other computer systems, • Ability to work between 7a-8p Monday through Friday

Job Description We are seeking a bilingual customer service rep to join our team! • Schedule: M-F 8am to 4:30pm, • Location: Dallas, TX 75236, • Pay: Starting $20-$21/hr Overview We are seeking a Bilingual Customer Service Representative to join our dynamic client support team. In this role, you will serve as a primary point of contact for diverse customers, providing exceptional service in both English and Spanish. Your responsibilities will include addressing inquiries, resolving issues, and supporting client needs through effective communication and problem-solving. This position offers an exciting opportunity to contribute to a company committed to delivering outstanding customer experiences across multiple channels. Key Responsibilities: • Engage with customers via phone, email, and chat in both English and Spanish, ensuring clear and professional communication., • Assist clients with account inquiries, product information, and service requests while maintaining high levels of customer satisfaction., • Conduct outbound calling campaigns to follow up on inquiries, gather feedback, or promote relevant services., • Accurately enter and update customer data within the company’s CRM system, ensuring data integrity and confidentiality., • Handle cash transactions and process payments securely when necessary., • Demonstrate excellent phone etiquette and active listening skills to understand customer needs thoroughly., • Collaborate with team members across departments to resolve complex issues efficiently., • Maintain detailed records of interactions and transactions for reporting and analysis purposes., • Support the onboarding of new clients by providing comprehensive information about services and procedures., • Contribute to continuous improvement initiatives by sharing insights from customer interactions. Experience • Proven experience in call center or customer support roles, preferably with outbound calling responsibilities., • Bilingual proficiency in English and Spanish strong verbal and written communication skills in both languages., • Demonstrated ability to deliver excellent customer service in fast-paced environments., • Familiarity with Microsoft Office Suite (Word, Excel, Outlook) and basic computer skills., • Experience with data entry, CRM systems, or similar software platforms., • Knowledge of sales techniques and client engagement strategies is a plus., • Strong analysis skills for identifying trends or issues based on customer interactions., • Previous experience handling cash transactions or processing payments is desirable., • Call center experience or customer support background that emphasizes professionalism and patience. If you are a motivated individual with excellent communication skills who thrives in a multilingual environment, we encourage you to apply today. Join us in delivering outstanding client services that make a difference worldwide. About Capital Staffing Inc: Established in 2011, Capital Staffing, Inc is a full service SBE staffing firm, committed to providing a high level of support to all of our employees. We appreciate your choice in partnering with us for your future employment! Capital Staffing, Inc employs a wide range of highly skilled administrative/customer service, accounting/finance, industrial, healthcare, scientific, manufacturing and IT professionals across various industries. Capital Staffing, Inc provides contract, contract to hire, and direct placement recruiting services. We are proud to serve you and our local community!

Job Description The mission of the Gemaire technical support group is to provide expertise, knowledge and solutions to our contractor base through personal contact by dedicated Technical Support Representatives. Employees in this role primarily provide product technical support to Gemaire customers in alignment with company objectives. This routinely includes providing customers with information on the proper application, installation, operation, service procedures and handling special warranty situations for the HVAC equipment lines distributed by Gemaire. They communicate clearly with a positive attitude to encourage best practices and highest customer satisfaction. Duties and Responsibilities • Provide remote technical support regarding product installation and service issues through a queue-based Salesforce CRM system. Most of this support is conducted via telephone, chat and email. • Provide on-site technical support regarding product installation and service issues through personal direct interaction. • Encourage development of Gemaire customers by explaining the correct product installation methods, product service and diagnostic methods, and overall best practices. • May be required to teach technical training classes produced by Gemaire and the various equipment manufacturers as directed by the class syllabus and manufacturer guidelines. • Provide support to the Gemaire sales group objectives by working with local and regional sales representatives. This can include activities such as joint calls to key customers and speaking or presenting on various topics at trade shows or open house events. • Act as a first point of contact or liaison between Gemaire customers and HVAC equipment factory representatives, especially when dealing with special warranty issues, manufacturer program support or end user (consumer) support cases. • Assist in equipment manufacturer product quality escape resolution and program administration for the HVAC equipment lines distributed by Gemaire. • Conduct investigations related to insurance or warranty claims with direct supervision from the Technical Support and Training Manager and the appropriate equipment manufacturer representatives. May be required to assist in providing litigation support (expert witness). • Submit regular activity and expense reports. Maintain accurate records and prepare detailed reports on manufacturer equipment issues, field service visits and training class attendance Required Qualifications • HVAC technical service skills typical of minimum 5 years direct industry experience, • Excellent verbal and written communication skills, • Computer literate, proficient with Microsoft office suite., • Some overnight travel required, • Valid motor vehicle driver license and reliable transportation (must have clean driving record for at least the last 3 years, including no suspensions, restricted licenses, or DUI's and no more than 1 moving violation within any 1-year period). Company DescriptionGemaire is a subsidiary of Watsco, Inc., (NYSE: WSO) the world’s largest independent distributor of heating, ventilation, and air conditioning (HVAC) equipment, parts, and supplies. Gemaire, with corporate headquarters in Deerfield Beach, Florida. Gemaire has more than 100 locations in eleven states including Florida, Georgia, Texas, North Carolina, South Carolina, Virginia, Alabama, Louisiana, California, Nevada, and Arizona. For more than 50 years we have been known as a respected, strong, and reliable force within the HVAC industry. Our distribution rights with trusted manufacturer brands such as Rheem, American Standard, Frigidaire, Mitsubishi, and others allow us to provide only the highest quality, most eco-friendly equipment, parts and supplies to our valued network of contractors’ coast to coast. As a member of our sales and service team you will enjoy competitive pay and benefits including medical, dental, vision and life insurance, paid time off, tuition reimbursement and an opportunity to builGemaire is a subsidiary of Watsco, Inc., (NYSE: WSO) the world’s largest independent distributor of heating, ventilation, and air conditioning (HVAC) equipment, parts, and supplies. Gemaire, with corporate headquarters in Deerfield Beach, Florida. Gemaire has more than 100 locations in eleven states including Florida, Georgia, Texas, North Carolina, South Carolina, Virginia, Alabama, Louisiana, California, Nevada, and Arizona. \r\n\r\nFor more than 50 years we have been known as a respected, strong, and reliable force within the HVAC industry. Our distribution rights with trusted manufacturer brands such as Rheem, American Standard, Frigidaire, Mitsubishi, and others allow us to provide only the highest quality, most eco-friendly equipment, parts and supplies to our valued network of contractors’ coast to coast. \r\n\r\nAs a member of our sales and service team you will enjoy competitive pay and benefits including medical, dental, vision and life insurance, paid time off, tuition reimbursement and an opportunity to buil

Job Description Pollo Regio Corporate Office is looking out for a team member in Customer Service who has an excellent customer service experience via email, online chat, social media, and phone. The Representative should be professional and customer friendly. The ideal candidate will be a team player who will be able to work diligently and accurately and will possess a great problem-solving ability to fix issues and ensure functionality. Requirements • Any college coursework or 2 years equivalent customer service experience, • Familiarity with MS Windows and Office applications., • Being the front lines on the phones, email, webchat and our web form for customer inquiries., • Ability to multi-task in a fast-paced environment., • Strong written and verbal communication skills, • Highly motivated self-starter, • Bilingual (Spanish), • Familiarity with Hootsuite and Review Trackers (strongly preferred but not required) Responsibilities • Analytical - Collects and researches data and help prepare weekly reports., • Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics., • Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments., • Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings., • Full-Time Position (Hourly rate starting at $16), • Medical, Dental, Vision and Life Insurance, • 401(K) with a company match, • Opportunities for Career Development and Growth, • Vacation Days, Floating Holidays, • Thanksgiving and Christmas Day Holidays, • Employee food discount at stores

Operations Review Audit Analyst - Hybrid This Jobot Job is hosted by: Melanie Courtney Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $60,000 - $65,000 per year A bit about us: Our client is a pioneer in online lending that has developed 14+ consumer finance brands in the US and UK and has served more than 4 million underserved consumers for over 20 years. Why join us? Great culture Top Benefits Growth opportunities Job Details Job Summary: The Operations Review Audit Analyst will examine financial, operational, and strategic contact center issues and provide decision support through the development of advanced reporting tools. The Operations Review Audit Analyst will partner with our clients and vendor partners to improve operations efficiencies, improve customer experience, and reduce credit risk exposure and credit losses in consumer loan portfolios. Improvements are achieved through a combination of research analysis, monitoring key metrics, building new reporting tools and applications, incorporating data from multiple third-party vendors, developing effective collection strategies, utilizing champion-challenger strategy testing and collaborating with risk management. Duties and Responsibilities: • Work closely with the loan operations leadership team in performing high-level operations analysis., • Develop performance reporting strategies based on improving customer experience and profitability., • Track patterns and outliers in customer contact traffic to look for ways to improve our services and products to reduce contacts., • Build repeatable or ad hoc queries and reports and work with Enterprise Information Management to automate reports for other users to run across the Enterprise population of report users., • Review, maintain, and create strategies for email and chat channels., • Create a collections/risk database and query tool to efficiently provide robust information to drive decisioning and strategies at various timeframe intervals., • Use statistical and query tools such as SAS or SQL, develop analyses, strategy, and performance reporting for collections and risk management., • Develop and leverage collections/risk management reporting to monitor current and emerging risk exposure and to analyze collections and strategy performance., • Present findings and make recommendations to the collections and risk management team., • Build collection strategies and utilize champion-challenger testing to determine the most optimal and cost -effective risk management strategies., • Review loan projections and delinquency volumes to forecast staff needed for collection vendor sites for both internal and contracted for clients., • Bachelor’s degree in business, computer science, mathematics preferred, or equivalent work – related experience in a fast- paced call center environment., • Minimum of 1-year previous experience in a Dialer Analyst role in a blended collection call center required., • Minimum of 1-year previous experience in a Collections environment required., • 2 years of previous experience in an inbound/outbound call center environment is preferred., • Previous financial industry experience is a plus., • Proficiency in Microsoft Office Suite, with expert level in Excel. Demonstrated ability to manipulate data within complex models and databases., • Strong SQL programming skills preferred., • Ability to work independently and take initiative, while multi-tasking., • Must have strong problem-solving and organization skills with strong attention to detail and the ability to manage multiple projects., • Excellent written and verbal communication skills., • Team player who will work efficiently and effectively in a fast-paced environment Interested in hearing more? Easy Apply now by clicking the "Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. 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Job DescriptionDescription: TITLE: E-Commerce Site Coordinator DIRECT REPORTS: None REPORTS TO: Director of E-Commerce DATE: September 2025 PURPOSE: The E-Commerce Coordinator is responsible for supporting the daily operations of Cantoni’s online store and digital platforms. This role ensures products are accurately represented online, orders are efficiently processed, and customers receive timely, professional support. The coordinator will manage product and promotion setup across our e-commerce site and internal product management system, while also assisting with order entry into the ERP and resolving customer inquiries. By maintaining a polished online catalog, coordinating merchandising updates, and delivering responsive communication, this role helps drive sales growth and reinforces Cantoni’s commitment to an exceptional client experience. Product & Catalog Setup · Create and maintain product listings in the internal database and BigCommerce, ensuring attributes, pricing, images, and copy are accurate and complete. · Prepare products for launch, including naming, categorization, image optimization, and swatch creation. · Review and update existing product pages to ensure accuracy, consistency, and a polished customer experience. · Assist with vendor-supplied photography and upload content to the website as needed. Promotions & Merchandising Support · Assist in setting up product groupings, selections, and promotional campaigns as directed by leadership. · Coordinate with Marketing to ensure product copy, images, and promotional pages are accurate and ready on schedule. · Support developers with content needs for promotional landing pages tied to the marketing calendar. Order Processing & Customer Support · Process web orders in point-of-sale/ERP software and update order stages in BigCommerce. · Communicate with customers via email, chat, and phone to confirm lead times, provide timely order updates, and respond to inquiries. · Record customer interactions and order details in company systems to maintain accurate documentation. Cross-Team Support · Collaborate with other departments to meet e-commerce and operational needs. · Assist with special projects and perform other duties as assigned. Requirements: KNOWLEDGE/SKILLS: Required: · 1+ years of experience in online merchandising or similar e-commerce experience preferred · Proficient in Microsoft Excel; comfortable working with spreadsheets and data entry · Interest or experience in the luxury furniture industry is a plus · Working knowledge of BigCommerce and Photoshop preferred · Self-motivated with the ability to manage and prioritize multiple tasks and adapt to a changing and fast-paced environment · Strong attention to detail and excellent organizational skills · High school or equivalent Working Conditions: The noise level in the primary work environment is usually moderate i.e., business office with computer printer, and light traffic. Lighting and temperature are adequate, and there are not hazardous or unpleasant conditions caused by noise, dust, etc. Physical Capacities & Environmental Conditions: Employees are subject to the risks inherent of working in an office facility. Employees must be able to read, write legibly and communicate verbally. This position requires the employee to sit for long periods of time; use hands to finger, handle or feel; reach with hands and arms; the use of close vision; the ability to talk and hear; and the ability to operate in an environment with moderate noise (such as in a business office with computers and printers). Intellectual Property Rights: The incumbent in this job is subject to all provisions of Cantoni Intellectual Property Rights Policy. Upon conception, all Inventions, Confidential Information, and Copyright Works will become the property of the Cantoni whether or not patent or copyright registration applications are filed for such subject matter. Acknowledged and Received by: Employee Signature Date Employee Printed Name

Job Description Customer Service Representative- Call Center Alacrity Solutions is a full end-to-end provider delivering streamlined insurance claims, repair, and recovery solutions. As one of the largest independent providers of insurance claims services in North America, we provide property, auto, heavy equipment, and casualty claims management services. Our staffing capabilities, temporary housing services, managed repair network, and subrogation services support a fully integrated solution for all your needs from first notice of loss through completion of repairs. By assembling the best service providers through strategic acquisitions and relying on the right talent, Alacrity Solutions provides consistent, professional, and scalable services throughout the entire claim handling and resolution process. To learn more, visit . The Customer Service Representative is responsible for providing a service and support to the claims handling process on behalf of the company's insurance carrier clients. Primary Duties include but are not limited to: (Reasonable accommodation may be made to enable qualified individuals to perform essential functions.) • Process new and existing claims through various channels including inbound and outbound calls, email, and chat., • Assist customers, insurance agents and vendors with questions about new and existing claims., • Document claim file activities in an accurate, thorough, and timely manner., • Effectively manage simultaneous inbound and outbound tasks., • Display active listening and superior customer service skills for internal and external clients., • Accurately follow scripts and guidelines assigned to client programs and campaigns., • Provide empathy and support to customers who are experiencing difficult circumstances., • Represent the company and its clients in a professional and respectful manner., • Adhere to all company policies and procedures., • 1-3 years' experience providing multi-channel communication and customer support including phone calls, e-mail, and chat, • Exceptional customer service, active listening, verbal, and written communication skills, • Proficient computer and keyboarding skills, including Microsoft Word, Excel, and Outlook, with a strong knowledge of web-based software programs, • Ability and willingness to work non-standard workweeks; willing to work additional hours or adjust work shift(s) as determined by business needs, • Self-motivated and independently able to prioritize tasks and resolve issues, • Comfortable working in fast-paced environments, • Experience working in the insurance industry (property, casualty, and auto) is considered a plus but not required, • Bilingual in English/Spanish is a plus Supervisory Responsibilities: The physical demands described here are representative and must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand, walk and use hands to handle or feel., • Ability to read, analyze, and interpret reports, and documents, respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Starting salary range: • Office-based- Irving, TX, • Benefits Package including Medical, Dental, Vision, Short- and Long-Term Disability, Life Insurance, and an Employee Assistance Program, • HSA Bank with selection of High Deductible Health Plan, • 401K plan options, • Paid Time Off Accruals Alacrity is an equal opportunity employer and is committed to providing employees with a work environment free of discrimination and harassment. All decisions pertaining to an employee’s employment are made without regard to race, color, religion, sex (including sexual orientation, pregnancy, childbirth), gender, gender identity or expression, age, national origin, ancestry, physical or mental disability, medical condition, reproductive health decisions, veteran’s status, genetic information, creed, marital status, disability, citizenship status, or any other characteristic protected by applicable law. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, and training. Alacrity Solutions makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, please refer to our EEO policy. How Long We Retain Personal Information: We will keep your personal information for as long as necessary to fulfill legitimate business purposes and in accordance with applicable laws. Powered by JazzHR VRXqwZCszO

Lead Instructional Designer Location: Hybrid - 2 to 3 days in office - Role can be based in Dallas, TX; Atlanta, GA; Seattle, WA; or Herndon, VA.Reports to: Manager of Learning and Development Job Type: Full-Time What you’ll do: This role is an exciting opportunity for an experienced instructional design professional who possesses a collaborative nature, strong communication skills, a growth-mindset, is detail-oriented, and has a passion for working in a team, seeking continuous growth, and wants to help others expand their knowledge and skills. In this role, you will be responsible for the design and development of interactive, engaging training solutions, including eLearning, videos, in-person and virtual instructor-led. What you’ll bring: Consult with subject matter experts to develop engaging training content including in person and virtual instructor-led, eLearning courses, training activities, multimedia, and video learning. Use creative mindset to find new and different ways to design and develop training content. Review, update, and maintain training content to support the needs of the business. Organize materials and provide support to the facilitators before, during, and after training events. Manage assigned projects using project management concepts to meet milestones and project timelines. Lead project meetings with business partners to ensure all steps of assigned projects are completed within parameters. Proactive research on evolving trends in the field of learning and recommend innovative training tools and techniques to deliver cutting-edge design solutions. Other duties, as assigned. Required:Bachelor’s degree in instructional design, learning technologies, or other related field and 6+ years of professional instructional design experience in a corporate learning environment or combined work experience and education.6+ years of experience designing, developing, and implementing interactive instructor-led and eLearning modules.5+ years of experience developing content using Articulate Storyline, Articulate Rise, Vyond (or similar), and Camtasia. 5+ years of experience leading projects.Proficiency using AI-driven platforms for content development and/or learning and talent development.Technical proficiency in Microsoft Office and with video conferencing technology, specifically Outlook, PowerPoint, Word, Excel, and Microsoft Teams.Highly organized with the ability to prioritize and complete multiple tasks without sacrificing quality and accuracy.Proven proactive approach to problem-solving with strong decision-making skills.Excellent written and verbal communication skills.Ability and experience to work independently and develop training solutions from start (analysis) to end (evaluate). Preferred:3+ years of experience leading projects with 3 or more people. 3+ years of experience in facilitation in a corporate setting.3+ years of experience in leadership development or coaching, sales, or safety.Certification in DiSC, CliftonStrengths, MBTI, SDI (Core Strengths), or other team or behavioral assessments. Experience developing interactive content using virtual reality or augmented reality.Experience working as an administrator in an LMS, such as Cornerstone.Professional trainer certification (Certified Professional in Learning and Performance – CPLP, Certified Technical Trainer - CTT+, or similar). Brain-centric Instructional Designer (BcID) certification. Physical requirements:Continuous work on a computer using a keyboard and mouse with extended screen time.Prolonged periods of sitting.Frequent verbal and auditory communication via phone, video calls, chat, and email required.Ability to occasionally lift and carry up to 25 pounds.Hybrid – 2 to 3 days in office - Role can be based in Dallas, TX; Atlanta, GA; Seattle, WA; or Herndon, VA.Up to 15% travel.Occasional on-site field visits.Work samples will be required as part of the interview process. What you’ll earn:401(k) with employer match Medical, dental, and vision insurance PTO, company holidays, and parental leave Paid training and certifications Legal assistance and identity protection Pet insurance Employee assistance program (EAP) About the company:QXO is the largest publicly traded distributor of roofing, waterproofing, and complementary building products in the United States. The company aims to become the tech-enabled leader in the $800 billion building products distribution industry and generate outsized value for shareholders. QXO is targeting $50 billion in annual revenues within the next decade through accretive acquisitions and organic growth. QXO is an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected status.

Job DescriptionJob Summary SENA is seeking a Wave Support Staff member to join our technical team. In this role, you will be responsible for supporting the "Wave" system, our internal software used for operations and logistics. You will serve as the primary helpdesk contact for users, troubleshooting technical errors, guiding them through system features, and working with our IT team to resolve bugs. This is an ideal role for an IT professional with strong problem-solving skills and experience supporting business software. Key Responsibilities * System Support: Act as the first point of contact for employees and customers experiencing issues with the Wave application. * Troubleshooting: Diagnose and resolve technical problems (login issues, error messages, system lags) via phone, email, and chat. * Escalation: Identify complex software bugs and escalate them to the IT or Software Development teams with detailed notes. * Documentation: Log all support tickets, interactions, and resolutions in our tracking system to ensure a history of issues is maintained. * Testing: Assist the technical team in testing system updates and new features before they are released to users. * Training: Provide basic training and "how-to" guidance to non-technical users to help them use the Wave system efficiently. Qualifications * Education: High school diploma or equivalent required. An Associate’s or Bachelor’s degree in IT, Computer Science, or a related field is preferred. * Experience: 1+ years of experience in a Technical Support, IT Helpdesk, or Application Support role. * Technical Skills: * Strong ability to troubleshoot software and navigate web-based applications. * Experience with ticketing systems (e.g., Zendesk, Jira) is preferred. * Familiarity with Warehouse Management Systems (WMS) or logistics software is a major plus. * Basic understanding of networking and databases. About SENA SENA is a global leader in innovative communication systems for adventure enthusiasts and professionals. We produce advanced connectivity solutions, including motorcycle helmets and outdoor communication devices using Bluetooth 5.0 and Mesh Intercom™ technology. We are a fast-paced, technology-driven company looking for dedicated staff to support our growing operations.

Job Description Job Summary: We are seeking a Tier 1 Support Staff member to provide phone support technical assistance and troubleshooting to customers experiencing issues with the Sena product. This role requires strong problem-solving skills, the ability to communicate technical solutions clearly, and a customer-first approach to resolving issues efficiently. Key Responsibilities: • Serve as the first point of contact for customers experiencing technical issues with any Sena product., • Diagnose, troubleshoot, and resolve software and system-related problems in a fast paced environment providing real-time support via phone, email, or chat to guide customers through solutions., • Escalate complex technical issues to higher-level support teams when necessary., • Document customer interactions, reported issues, and resolutions in the ticketing system., • Collaborate with internal teams, including IT and software development, to identify recurring issues and propose improvements., • Assist in testing system updates and new features to ensure smooth functionality., • Provide guidance to customers on how to use and understand Sena products effectively., • Ensure a high level of customer satisfaction by delivering clear and effective solutions. Qualifications: • High school education or equivalent. Typically requires 1-3 years customer support experience or an equivalent combination of experience and college-level education., • Previous experience in technical support, helpdesk, or customer service, ideally in a fast-paced, customer-focused environment., • Demonstrate strong troubleshooting and analytical skills to diagnose and resolve technical issues efficiently., • Exhibit excellent communication skills with the ability to explain technical concepts to non-technical users in a clear and professional manner., • Experience with phone support in an IT environment for a fast paced industry., • Knowledge of basic understanding of software downloads, networking, software installations and hardware troubleshooting. SENA is a global leader in innovative communication systems, offering advanced connectivity solutions for adventure enthusiasts and professionals. SENA pushes the boundaries of technology with a range of products—from motorcycle helmets to communication systems for outdoor sports and industrial environments. Our products integrate cutting-edge technologies such as Bluetooth 5.0 and Mesh Intercom™, ensuring superior user experiences in terms of safety and performance. Whether on the road, in the mountains, or at sea, SENA accompanies its users wherever adventure takes them. #RideConnected Connect with SENA • Facebook: facebook.com/SenaBluetooth, • Instagram: instagram.com/senabluetooth, • LinkedIn: linkedin.com/company/sena-technologies-inc-, • YouTube: youtube.com/@senatechnologies

Job Description Ardurra is looking to hire a Tier 2 IT Desktop Support Technician to join our team in Dallas, TX! Ardurra is a multidisciplinary civil engineering services firm which provides broad-based solutions tailored to the specific needs of the public and private sector. We leverage the depth of our professional and technical expertise, as well as our integrated structure, to deliver practical, innovative solutions for our clients. We have been creating opportunities for our employees to develop both personally and professionally. As a result, our team has contributed to some of the nation’s most important infrastructure projects. These are projects that can positively impact people’s lives. Primary Function IT Desktop Support Technicians provide first and second level technical support through phone, email and chat support) to resolve technical end user service and support requests. Provide onsite and remote help desk support over the phone, email, and ticket system. Elevates complex and/or high priority problems they cannot solve to the appropriate support person. Primary Duties • Diagnose and troubleshoot end user desktop application issues and provide appropriate solution, • Able to troubleshoot complex technical issues and develop easy to understand solutions, • Follow-up with end users to provide status updates, • Perform account management and maintenance for various applications and systems (e. g., create or modify user accounts and permissions, perform password resets), • Communicate with customers at all levels in technical and non-technical roles, • Work collaboratively with people across the organization, • Support for PCs, laptops, printers, cell phones, tablets, etc., • Support end users in their use of applications such as Microsoft Office, Deltek, Ultipro, CAD Software (i.e., Autodesk Bentley, etc.) including installation, modification, and repair, • Troubleshoot networks, servers, hardware systems, operating systems, and application technical issues, • Create and manage technical documentation, • Assist the engineering team with project implementation, • Associates or Bachelor Degree in Computer Science or IT Administration, • 3+ years’ experience in MSP field or technical support level 2 or higher, • 3+ years’ experience in Switching, Compliance, Microsoft Active Directory and MSP related service offerings, • Experience with installation and support of various CAD applications (i.e., Autodesk, Bentley, etc.), • Demonstrate knowledge in Microsoft server configuration and administration including Active Directory, • One or more of the following certifications: A+, MS Desktop Administrator, Network +, • Excellent organizational, interpersonal and communication skills (both oral and written) and experience with direct client communication, • Experienced in performing needs-assessment and making solution recommendations, • Ability to work in a team environment and demonstrate strong problem-solving skills, • Ability to multi-task and work multiple projects/issues simultaneously, • Some physical work required such as installing and managing cables, • Able to lift up to 50 lbs. (servers), • Availability to work weekends, • Valid Driver’s License, • Intermediate experience in System Administration, IT Security, VPN Configuration, Routing and Switching, Compliance, Virtualization Why Ardurra? While Ardurra offers competitive compensation and rich benefits programs, it is our culture that truly sets us apart from our peers. We nurture a family-like culture, striving to create a work environment that is enjoyable, challenging and rewarding but also fun. We are acutely focused on developing our staff, whether through our internal Ardurra Academy or through our industry-leading Leadership program. We have made a deliberate and focused commitment to nurture a people-centric culture where people are: valued as individuals; supported in their professional and career development with multiple, varied career paths; provided the tools and resources to be successful, engaged, and satisfied in their work; and positive benefits, time-off programs, and flexibility to help maintain a healthy balance between work and home. Ardurra is an Equal Opportunity/ Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, gender identity or sexual orientation. NOTICE TO THIRD PARTY AGENCIES: Ardurra does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Agency Agreement, Ardurra will not consider or agree to payment of any referral compensation or recruiter fee. If a resume or candidate is submitted to any hiring manager without a previously signed agreement, Ardurra reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. These candidates will be considered property of Ardurra. We’re not currently looking to add any more agencies to our list of approved vendors, so please do not contact any of our managers or recruitment team with sales calls or details of your candidates. #LI-KB1

Job Description Responsibilities • Applicant will be handling multiple tasks and therefore must be able to able to manage their time through organization and prioritized based on both urgency and importance of the task., • Engage with customers about and product-related questions. via email, phone, text, and chat., • Quote customers with current pricing and availability., • Process orders, blanket orders & release schedules in our ERP system. Analyze vendor pricing and purchasing data to identify cost-saving opportunities., • Process return material authorizations (RMA’s), • Analyze customer issues—including product, delivery, or application concerns—and determine appropriate resolutions or next steps., • Expedite customer’s orders., • Process Account Receivable, invoicing, and follow up on unpaid invoices., • Assist Territory Managers to meet customers’ needs., • Cooperate with other team members to meet customers’ needs, and work with management on special projects., • Provide administrative support (office supplies, cleaning services, and building maintenance), • Maintain continuity of work operations by running weekly inventory reports and following up on outstanding parts orders, purchase orders, quote requests and billing issues., • Coordinate with vendors and service providers for repairs, supplies, and equipment servicing., • Ability to research products and use analytical problem-solving skills to identify and resolve process issues, ensuring efficient workflow and continuous improvement., • Maintain and organize inventory of office supplies and equipment., • Ability to review products and services and understand their appropriate applications., • Inventory control, • Handle shipping and receiving when warehouse manager is not available, • 2-3 years of experience in a comparable role or a Bachelor's degree., • Ability to understand and work with products, parts, or systems where accuracy and mechanical reasoning are important., • Effectively communicate in writing, over the phone, in video meetings, by text and internet chat., • Enthusiasm and ability to work independently with minimal supervision., • Effective time management and task priority assignment., • Ability to solve mechanical problems, • Positive attitude and willingness to help others, • Proficient in P21’s ERP system, • Must be able to prioritize and/or change work assignments as needed to meet new established deadlines., • Able to analyze and evaluate information/situations and facilitate or recommend reasonable solutions. We provide the tools, resources, and training that enable you to take on many responsibilities and perform at your highest level. Working Conditions: Office Environment Onsite, 8808 Sovereign Row, Dallas, Texas. Travel: Limited for training Education: 2-3 years work experience in a similar industry or Bachelor's degree. Job Type: In office, Full-Time Work hours- 8-5 with hour for lunch Join our team. Solve problems. Move your career forward. Company DescriptionEstablished in 1954, Southwestern Controls' diverse market presence provides stability under the toughest economic conditions. As a designer and distributor of technical systems and components Southwestern Controls provides custom solutions in the healthcare, scientific, environmental, oil field and other growing industries. Our Technical Sales and Customer Service Representative team help customers develop new products or improve existing ones. Our Internet Marketing teams have 2 eCommerce sites, several brochure sites, and advertise on Google and YouTube. Together, we improve the world in ways our people are proud of.Established in 1954, Southwestern Controls' diverse market presence provides stability under the toughest economic conditions. As a designer and distributor of technical systems and components Southwestern Controls provides custom solutions in the healthcare, scientific, environmental, oil field and other growing industries. Our Technical Sales and Customer Service Representative team help customers develop new products or improve existing ones. Our Internet Marketing teams have 2 eCommerce sites, several brochure sites, and advertise on Google and YouTube. Together, we improve the world in ways our people are proud of.

Applications ONLY accepted on laptops or desktop computers! Overview: Omni supports many clients in a variety of industries, including many of the Fortune 500. Omni is looking to contract with qualified independent contractors who will provide phone and customer support services. If you contract with Omni, you’ll interact with customers primarily through inbound phone calls and possibly chat/email, helping them with all their needs. Schedule: ⏰ Majority of available hours are during weekdays and daytime 🗓️ Opportunity to create a schedule that works best for you (within client / contract hours of operation) Earnings & Revenue: 💵 Earnings vary by client, ranging from $14 to $20 per hour 📞 Revenue is determined by your phone status when assisting customers 🤑 Additional incentives can be available based on Omni and client minimum targets Must-Have Skills for Successful Contractors: 💬 Exceptional written and verbal communication skills ✅ Proven track record in customer service and delivering outstanding customer care 🧐 Attention to detail with strong problem-solving skills 🤗 Friendly, empathetic tone, and professional demeanor 🙌 Self-motivated, proactive, and resourceful mindset 👩‍💻 Proficient in using technology, including computer applications and software. Technology & Equipment Requirements: 💻 Personal computer with a minimum of 8GB RAM (tablets like iPads, Amazon Fire, Samsung Galaxy Tab, and Chromebooks are NOT permitted) 🎧 Wired USB headset with microphone for clear communication 💨 High-speed wired internet with a minimum of 10 Mbps download speed and 5 Mbps upload speed for seamless connectivity Mobile home internet and Satellite internet service (Starklink) is NOT supported by Omni or ANY client 🖥️ Operating system of Windows 11 (some clients may accept AppleOS) 👾 Windows Defender Anti-Virus Installed and Active (other versions for AppleOS may be accepted) 🤳Smart phone needed for daily authentication. Additional equipment may be needed - check client specific details for more info Work Environment Requirements: 🤫 Quiet and dedicated work area ⌨️ No Background Noise Unapproved Locations: • Alaska, • California, • Colorado, • Connecticut, • Delaware, • Flagstaff, Arizona, • Hawaii, • Illinois, • Michigan, • Maine, • Massachusetts, • Maryland, • Minneapolis, Minnesota, • New Jersey, • New York, • Oregon, • Rhode Island, • Santa Fe, New Mexico, • St. Paul, Minnesota, • Tucson, Arizona, • Vermont, • Virginia, • Washington

NEW: RAM requirement REDUCED to just 8GB! Easier to qualify! Earn revenue from day one. Certification is now paid! If you have worked in customer services and looking for flexible and varied work, consider a new financial services program on the Arise® Platform. This program needs customer-focused individuals to help support callers with financial transactions. Problem solvers are welcome-those who have the drive to learn and troubleshoot basic issues or inquiries about electronic payments and services. This is a fast-paced, high-call volume program currently available through the Arise® Platform. The Arise® Platform is an online portal that connects you to remote customer service opportunities with big-name brands. Through the platform, you can provide remote customer support, earning extra revenue while saving time and money on costs associated with working outside of the home. The Arise® Platform has various well-known clients available-including this opportunity with a financial services provider-and you could start earning in just a few weeks. What you will do as a Fintech Customer Support Representative: • Receive inbound calls from bank partners, merchants, and card holders, answering questions and resolving issues to the caller's satisfaction. Some calls are technical in nature., • Minimum of one year of consistent inbound call support experience in a customer-facing Financial Services environment (within the past two years)., • Financial Services support experience is preferred but not required., • Quiet and secure workspace to manage a consistent flow of calls., • NEW: Lower tech requirement! Wired internet connection with required speeds (ping <50 ms; download >25 Mbps; upload >10 Mbps; minimum 8 GB RAM)., • High School diploma or equivalent., • Two or more years of experience in a customer-facing call center environment (preferably with an online bill pay service, financial institution, or technical support).

Customer Support Specialist Pay from $25 to $30 per hour with significant growth and earning potential! Texas Branch 2600 Rental Car Drive, DFW Airport, TX 75261 Fast, friendly and customer focused. As a Uline Customer Support Specialist, you’ll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success. Full-Time Hours: Training Shift is Monday - Friday, 8:30 AM to 5 PM - after training, your shift will be Monday - Friday, various shifts available. Why Customer Service at Uline? * Learn: In-depth training helps you sharpen communication and problem-solving skills. * Develop: Our professional environment offers one-on-one peer mentoring and room to grow in your career. * Connect: Build strong relationships in our collaborative in-person setting with regular team events. Position Responsibilities * Process customer orders, make product recommendations and handle account inquiries using world-class technology. * Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently. * Build business relationships with customers over phone, email and chat. * Understand customer needs and recommend Uline's best solutions. * Help customers navigate Uline's website and online ordering. Minimum Requirements * High school diploma or equivalent. Bachelor's degree preferred. * Excellent problem-solving, listening and communication skills. * Prior customer service experience is a plus, but if you are eager to learn, we will train you! Benefits * Complete health insurance coverage and 401(k) with 6% employer match that starts day one! * Multiple bonus programs. * Paid holidays and generous paid time off. * Tuition Assistance Program that covers professional continuing education. Employee Perks * Best-in-class, clean, modern facilities. * First-class fitness center and beautifully maintained walking paths. About Uline Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations. Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site. EEO/AA Employer/Vet/Disabled #LI-JM3 #LI-TX001 (#IN-TXCS) #ZR-TXCS

Bilingual Customer Support Specialist Pay from $26 to $30 per hour with significant growth and earning potential! Texas Branch 2600 Rental Car Drive, DFW Airport, TX 75261 Fast, friendly and customer focused. As a Uline Bilingual Customer Support Specialist, you’ll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success. Full-Time Hours: Training Shift is Monday - Friday, 8:30 AM to 5 PM - after training, your shift will be Monday - Friday, various shifts available. Why Customer Service at Uline? * Learn: In-depth training helps you sharpen communication and problem-solving skills. * Develop: Our professional environment offers one-on-one peer mentoring and room to grow in your career. * Connect: Build strong relationships in our collaborative in-person setting with regular team events. Position Responsibilities * Process customer orders, make product recommendations and handle account inquiries using world-class technology. * Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently. * Build business relationships with customers over phone, email and chat. * Understand customer needs and recommend Uline's best solutions. * Help customers navigate Uline's website and online ordering. Minimum Requirements * High school diploma or equivalent. Bachelor's degree preferred. * Excellent problem-solving, listening and communication skills. * Prior customer service experience is a plus, but if you are eager to learn, we will train you! * Bilingual (English / Spanish) - fluent in both verbal and written forms. Benefits * Complete health insurance coverage and 401(k) with 6% employer match that starts day one! * Multiple bonus programs. * Paid holidays and generous paid time off. * Tuition Assistance Program that covers professional continuing education. Employee Perks * Best-in-class, clean, modern facilities. * First-class fitness center and beautifully maintained walking paths. About Uline Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations. Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site. EEO/AA Employer/Vet/Disabled #LI-JM3 #LI-TX001 (#IN-TXCS) #ZR-TXCS

Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Specialist at Codoxo, you will: Provide exceptional customer service via phone, email, and chat support; Assist customers with inquiries, complaints, and technical issues; Troubleshoot and resolve customer concerns

Job DescriptionPosition SummarySeeking a seasoned Senior Product Manager to lead the migration of legacy contact center platforms (Avaya, Cisco, Genesys) to Amazon Connect for a healthcare payer environment. This role owns strategy, delivery, and optimization of cloud-native, intelligent CX solutions across member services, provider support, care management, and clinical operations.Key ResponsibilitiesContact Center ModernizationLead end-to-end migration to Amazon Connect, from discovery to deployment and stabilization.Define modernization roadmaps aligned with CX goals, operational KPIs, and compliance needs.Oversee IVR/IVA design, routing logic, queue structures, and downstream integrations.Cross-Functional LeadershipPartner with IT, customer service, clinical ops, infrastructure, and analytics teams.Represent member, provider, and agent needs in product decisions.AWS & Omnichannel EnablementUtilize Lex, Lambda, Contact Lens, Kinesis, and Connect Flows for intelligent routing and automation.Drive adoption of omnichannel capabilities (voice, chat, SMS, email, virtual agents).Experience OptimizationMap and refine member/provider journeys; identify automation and efficiency opportunities.Governance & ComplianceManage vendor relationships and ensure HIPAA/PHI-compliant solution delivery.Agile Product DeliveryLead backlog, prioritization, sprint planning, and release readiness activities.Performance ManagementOwn KPIs such as AHT, FCR, CSAT/NPS, IVR containment, and agent productivity; drive continuous improvement.Required Qualifications10+ years Product Management; 3+ years contact center or voice automation leadership in healthcare.Strong understanding of payer operations and member/provider call center workflows.Hands-on experience with Amazon Connect migrations and IVR design.Expertise in HIPAA, PHI, and secure cloud communication frameworks.Strong stakeholder alignment and Agile delivery experience (SAFe/Scrum).

Job DescriptionAt PDI Technologies, we empower some of the world's leading convenience retail and petroleum brands with cutting-edge technology solutions that drive growth and operational efficiency. By “Connecting Convenience” across the globe, we empower businesses to increase productivity, make more informed decisions, and engage faster with customers through loyalty programs, shopper insights, and unmatched real-time market intelligence via mobile applications, such as GasBuddy. We’re a global team committed to excellence, collaboration, and driving real impact. Explore our opportunities and become part of a company that values diversity, integrity, and growth. Role Overview Responsible for developing, executing, and managing targeted loyalty promotions. Will have advanced domain knowledge and provide alternative solutions to internal and external stakeholders. You will work closely with marketing and customer service teams to help develop offers that appeal to our customers and support adjustments to improve results. This position provides an excellent opportunity to gain hands-on experience in customer engagement strategies while contributing to the growth and success of our customer's loyalty initiatives. What you'll do: • Data Collection and Analysis: Produce accurate reports by collecting data from multiple standard sources and inputting it into defined formats., • Document Management: Create, organize, and maintain complex files containing processes and procedures for internal and external use., • Resolving Customer Issues: Respond to advanced issue escalations in a timely and appropriate manner and provide managerial approvals as required., • Customer Service: Perform a range of customer service activities, including implementing loyalty promotions and handling complex or non-standard customer cases and inquiries., • Quality Assurance: Plan and coordinate product and process testing and inspections, implement corrective or continuous improvement actions, and review the work of junior employees to ensure quality., • Technical Troubleshooting: Support technical troubleshooting by assisting with the identification, analysis, and resolution of technical issues related to equipment and experiments., • Testing: Develop and maintain testing standards and procedures under the guidance of professional colleagues., • Personal Capability Building: Continuously develop capabilities through training, coaching, and assessment activities, while maintaining knowledge of relevant technology, regulations, and industry best practices.What you need:, • Computer Skills: Effectively use standard office equipment and software to support business processes, working independently and providing technical guidance as needed., • Verbal Communication: Clearly and effectively communicate ideas, requests, plans, and policies verbally, working independently and providing technical guidance when appropriate., • Planning and Organizing: Plan, organize, prioritize, and oversee activities to efficiently meet objectives with minimal supervision., • Numerical Skills: Apply numerical concepts and mathematical operations to analyze reports and data, working independently and providing guidance as needed., • Data Control: Acquire, organize, protect, and process data to support business objectives while working independently and providing technical guidance., • Analyze Alternatives and Recommend Solutions: Evaluate potential solutions and develop recommendations based on benefits, costs, and overall value to key stakeholders, with minimal supervision., • Customer System Operation: Understand and operate customer management systems effectively, working independently and providing technical guidance., • In-Depth Questioning: Use probing, insightful questioning to explore complex topics, uncover client needs, and support informed decision-making., • Leverage Digital Communications with Customers: Use digital communication channels (email, chat, text, social media) effectively to create positive customer experiences and reinforce best practices., • Writing Skills: Communicate ideas, requests, plans, and policies clearly and effectively in writing, working independently and providing technical guidance as needed., • Bachelor’s degree in related field or equivalent experience preferred, • Applicants must be legally authorized to work in the United States without the need for employer sponsorship, now or in the future. PDI Technologies is unable to offer visa sponsorship for this role.Behavioral Competencies, • Ensures Accountability: Holds self and others accountable for meeting commitments, tracks performance, learns from successes and failures, and consistently delivers on responsibilities, including challenging tasks., • Resourcefulness: Effectively secures and deploys resources, finding creative solutions and workarounds to deliver results even in highly constrained environments., • Optimizes Work Processes: Identifies and applies the most efficient processes, focuses on continuous improvement, monitors metrics, resolves process breakdowns quickly, and prevents recurrence., • Manages Complexity: Analyzes complex, high-volume, and sometimes conflicting information from multiple perspectives to identify root causes and determine effective solutions., • Collaborates: Builds strong partnerships, shares information openly, involves others to achieve shared goals, and fosters a collaborative, inclusive working environment., • Nimble Learning: Learns through experimentation, rapidly incorporates new concepts, applies insights to problem-solving, and shares lessons learned from both successes and mistakes., • Decision Quality: Makes timely, well-reasoned decisions that move the organization forward, exercises sound judgment in non-routine situations, and knows when escalation is appropriate., • Courage: Addresses difficult issues directly, speaks up with conviction, shares ideas openly despite risk, and ensures challenging topics are surfaced and resolved., • Customer Focus: Builds strong customer relationships by deeply understanding customer needs and consistently delivering solutions that meet or exceed expectations.PDI is committed to offering a well-rounded benefits program, designed to support and care for you, and your family throughout your life and career. This includes a competitive salary, market-competitive benefits, and a quarterly perks program. We encourage a good work-life balance with ample time off [time away] and, where appropriate, hybrid working arrangements. Employees have access to continuous learning, professional certifications, and leadership development opportunities. Our global culture fosters diversity, inclusion, and values authenticity, trust, curiosity, and diversity of thought, ensuring a supportive environment for all.

Job Description Job Title: Senior Product Manager Location : Hybrid Compensation : 50-60$/Hr on C2C/1099 Work Authorization: GC, USC Position Summary We are seeking a seasoned Senior Product Manager to lead the strategic migration of our legacy contact center platforms (e.g., Avaya) to Amazon Connect, with a specific focus on healthcare payer operations. This role will be responsible for delivering scalable, cloud-native, and intelligent contact center solutions that enhance member and provider engagement, improve operational efficiency, and ensure compliance with healthcare industry standards. The ideal candidate will have a strong background in healthcare payer environments, deep experience with contact center technologies, and a proven ability to drive digital transformation initiatives in regulated industries. Key Responsibilities · Lead the end-to-end migration of legacy contact center systems (e.g., Avaya, Cisco) to Amazon Connect, from discovery and planning through execution and rollout. · Define and execute the product strategy and roadmap for contact center modernization, aligning with enterprise goals, user needs, and compliance requirements. · Collaborate with IT, telephony/voice infrastructure teams, business operations, clinical teams, and customer service leadership to define functional and technical requirements. · Serve as the primary voice of the customer (members, providers, internal users) in developing contact center features, IVR flows, routing logic, and integration with downstream systems (e.g., CRMs, case management tools, claims systems). · Evaluate and optimize customer journeys across voice and digital channels (chat, SMS, email), ensuring seamless and empathetic support experiences. · Leverage AWS ecosystem tools (e.g., Lex, Lambda, Connect Flows, Contact Lens) to enable smart routing, automation, sentiment analysis, and real-time analytics. · Develop and track key KPIs and performance metrics (e.g., average handle time, NPS, first call resolution, abandonment rates) to ensure quality and efficiency. · Own vendor relationships, contracting, and governance for telephony, transcription, workforce management, and analytics tools. · Champion agile methodologies, backlog prioritization, and sprint execution across cross-functional teams. · Drive change management, training, and adoption strategies across operational teams to ensure successful platform transition. Required Qualifications · 7+ years of product management experience, with at least 3 years leading initiatives in contact center platforms or voice automation within a healthcare payer setting. · Strong understanding of healthcare call center operations, including member services, provider support, care management, and utilization review. · Proven experience with Amazon Connect migration projects, including integration with AWS services, telephony architecture, and IVR design. · Solid knowledge of HIPAA, PHI handling, and security best practices in cloud communications. · Experience with voice UX, IVR design, and contact center reporting/analytics. · Strong business and technical acumen with the ability to translate complex requirements into clear user stories and product features. · Demonstrated success influencing cross-functional teams, executive stakeholders, and vendor partners. · Expertise in agile frameworks, especially SAFe or Scrum, and tools like JIRA, Confluence, and Productboard. Education · Bachelor’s degree in Computer Science, Information Systems, Healthcare Administration, or related field required. · Master’s degree or certifications in Product Management, Cloud Technologies (especially AWS), or Healthcare IT preferred. Preferred Experience · Direct experience with Amazon Connect, Avaya, Genesys, or Cisco telephony platforms and their migration to cloud-based environments. · Knowledge of CRM platforms (e.g., Salesforce, ServiceNow) and their integration into contact center ecosystems. · Experience designing omnichannel strategies across voice, chat, and digital self-service. · Familiarity with workforce management tools and quality assurance processes for contact centers. · Experience managing cross-market rollouts in multi-state health plans or Blue Cross organizations. Job Type: Full-Time Location: US (Remote/Hybrid – Preferred locations: Brillio Offices or St. Louis, MO) Industry: Healthcare / Health Insurance / Digital Transformation / Cloud Contact Centers

Job Description We're Hiring: Lead Dispatch Specialist | Dallas Are you a dependable, organized multitasker with a passion for customer service? We’re looking for a Dispatch Specialist to join our growing team! You’ll be the vital link between our customers and field staff—helping ensure smooth operations, timely service, and exceptional support. What You'll Do: • Serve as the first point of contact for customers via phone, email, and live chat., • Route service requests and inquiries to the right field team member., • Schedule appointments and coordinate service calls efficiently., • Manage a high volume of inbound communications while staying organized., • Prior experience in customer service, dispatch, or a related field (preferred)., • Excellent verbal and written communication skills., • Strong problem-solving abilities—you stay calm and think on your feet., • Tech-savvy with proficient computer skills., • Paid Time Off (PTO) – Recharge and take personal time when needed., • Team-Focused Culture – We value collaboration, accountability, and continuous growth., • Health, Dental & Vision Insurance – Comprehensive coverage for you and your family., • 401(k) with Company Match – Plan for the future and we’ll help you get there.

Job DescriptionSeeking a seasoned Senior Product Manager to lead the migration of legacy contact center platforms (Avaya, Cisco, Genesys) to Amazon Connect for a healthcare payer environment. This role owns strategy, delivery, and optimization of cloud-native, intelligent CX solutions across member services, provider support, care management, and clinical operations.Key ResponsibilitiesContact Center ModernizationLead end-to-end migration to Amazon Connect, from discovery to deployment and stabilization.Define modernization roadmaps aligned with CX goals, operational KPIs, and compliance needs.Oversee IVR/IVA design, routing logic, queue structures, and downstream integrations.Cross-Functional LeadershipPartner with IT, customer service, clinical ops, infrastructure, and analytics teams.Represent member, provider, and agent needs in product decisions.AWS & Omnichannel EnablementUtilize Lex, Lambda, Contact Lens, Kinesis, and Connect Flows for intelligent routing and automation.Drive adoption of omnichannel capabilities (voice, chat, SMS, email, virtual agents).Experience OptimizationMap and refine member/provider journeys; identify automation and efficiency opportunities.Governance & ComplianceManage vendor relationships and ensure HIPAA/PHI-compliant solution delivery.Agile Product DeliveryLead backlog, prioritization, sprint planning, and release readiness activities.Performance ManagementOwn KPIs such as AHT, FCR, CSAT/NPS, IVR containment, and agent productivity; drive continuous improvement.Required Qualifications10+ years Product Management; 3+ years contact center or voice automation leadership in healthcare.Strong understanding of payer operations and member/provider call center workflows.Hands-on experience with Amazon Connect migrations and IVR design.Expertise in HIPAA, PHI, and secure cloud communication frameworks.Strong stakeholder alignment and Agile delivery experience (SAFe/Scrum).

Job DescriptionLooking for an engineer with strong hands-on Amazon Connect implementation experience to lead configuration, integrations, and optimization as part of the Chassis 2.0 migration.ResponsibilitiesConfigure Amazon Connect (queues, routing, profiles, security roles).Build IVR/contact flows using Lambda, Lex/LLM, APIs, and dynamic routing.Enable voice/chat/email channels and manage outbound dialer.Develop Lambda functions and integrate with Salesforce, ServiceNow, Epic, and internal APIs.Manage S3 recordings, KMS encryption, compliance, and Voice ID.Perform testing/debugging, optimize performance, and support UAT/monitoring.Required Skills5+ years Amazon Connect implementation experience.Strong AWS skills: Lambda, API Gateway, Lex, Kinesis, S3, IAM, Terraform/CloudFormation.Experience with enterprise contact center deployments and migrations.

The Sell Agent Customer Experience is responsible for delivering customer website support and coordinating customer vehicle purchases. Coordinates pick-up of purchased vehicle from customer's home. Communicate effectively with customers through chat, phone, and CRM/email.

Job Description About MyComputerCareer MyComputerCareer (MyCC) is a for-profit higher education technology company dedicated to changing lives through education. Our mission is to empower individuals by offering industry-leading IT training and certifications that pave the way for successful careers in information technology. At MyCC, we foster a family-like culture, where every team member is driven by a passion for helping students achieve their goals and transform their futures. Our core values—Love, Customer First, Excellence, and Ethics—guide everything we do. With campuses across the United States and a robust online program, we strive to provide accessible and supportive learning environments for students from all walks of life. MyCC is committed to offering students the tools and support they need to thrive in the fast-growing tech industry. Adjunct Lead Instructor (as needed) on campus Similar job titles: Teacher, IT Instructor, Computer Instructor, CompTIA Certification Instructor, Professor, and or Technology teacher. Schedule: Mon-Thur 6:00pm-11:00pm (CT). Hourly Rate: $35 p/hr Location: Dallas, onsite PURPOSE OF POSITION: The Adjunct Lead Instructor is responsible for providing quality IT instruction to students in the academic methodologies assigned. The Adjunct Lead Instructor will work with the Director of Education to ensure that student cohorts in the assigned Resident, online, and/or hybrid academic delivery methodologies receive training to acquire the skills and to prepare for certification exams that will allow them to transition into the IT Workforce. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: * Teach assigned cohort(s) of students in the assigned academic delivery methodologies. * Model and cultivate a team culture of excitement and passion for changing student lives. * Provide motivational leadership for Instructors and students focusing on respect and setting an exemplary example. * Facilitate an organized, informed, engaging classroom experience that encourages the retention, course completion, and certification of assigned student cohorts. * Coach and develop Instructors to provide ongoing assistance to struggling Students of Concern. * Using various communication tools such as phone, chat, email, text, video, or in-person, directly communicate with and coach Students of Concern. * Respond timely and accurately to student questions and concerns. * Regularly monitor student progress and contribute to the encouragement and motivation of students regarding commitment to the program, pursuit of high achievement in academics, and preparation to take certification exams. * Deliver curriculum and instructional activities to provide students with an outstanding academic and training experience during each class session that prepares students to take their certification exams. * Establish and communicate clear objectives for all learning activities, per the published syllabus. * Maintain discipline and manage student behavior in accordance with the policies and disciplinary systems of the school. * Contribute to the enhancement of the academic and training program by providing constructive feedback. * Other duties as assigned. KEY COMPETENCIES: * Customer-focused and detail-oriented. * Excellent computer skills and commitment to the use of technology. * Possess strong written and oral communication skills. * Confidentiality is a must for this role. * Ethical conduct is always displayed. * Self -motivated, positive, and helpful attitude. * Ability to work well with others. * Currently have, or are able to obtain, the certifications relative to the courses being taught. * Must be able to captivate and stimulate a student audience. * Ability to think outside the box. EDUCATION & EXPERIENCE REQUIREMENTS * Bachelor’s degree, preferably in Information Technology or a related field; or a combination of education and work experience. * A minimum of 3 years of practical work experience in the IT industry (within the last 10 years) is preferred. * A minimum of 2 years of experience with classroom and online instruction is preferred. * Candidates with a different combination of technical training experience and practical work experience will be considered. PHYSICAL AND COGNITIVE DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is: * Listen to employees and communicate verbal and written feedback. Must be able to exchange accurate information in these situations. * Observe and detect concerns or areas for improvement within the workplace. * Frequently move about the office and customer/prospect locations in diverse environments. * Maintain a high level of consistent cognitive function to negotiate complex transactions with employees and students or vendors. * Stoop, kneel, or crouch when maneuvering the office environment. * Lift up 25lbs at times. The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions and perform any other duties, as assigned by their supervisor. Comprehensive Benefits That Support You at Every Stage We believe taking care of our people is just as important as taking care of our students. Eligible full-time employees enjoy a well-rounded benefits package designed to support your health, financial security, and overall well-being. Our benefits include: • Multiple medical plan options, including HSA plans with employer contributions, • Dental and vision coverage, • Company-paid life and disability insurance, • 401(k) with company match, • Generous paid time off and holidays, • Employee Assistance Program (EAP) for confidential personal support, • Optional coverage such as accident, critical illness, and pet insurance We’re committed to helping our employees stay healthy, feel secure, and maintain balance both at work and at home. We are an Equal Opportunity Employer

As a Home-Based Sales Support, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

As a Remote Technical Support Representative, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

As a Remote Customer Support Representative, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

Maintain a technical working knowledge of systems used to support district(s) i. Ability To Communicate Clearly And Calmly On The Telephone, Email, And Chat And Use Effective Customer Service Techniques With Associates Who May Be Under Stress.

Customer Support / Remote] - Anywhere in U.Up to $24 per hour / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Copart, you will: Interact with customers via phone, email, and chat to provide excellent customer service and resolve any issues or concerns they may have; Foll

The Customer Support Representative III primary focus is the Help Desk and is responsible for providing technical support, internet, and procedural support to our store associates. Support is delivered via chat, telephone, tickets, and email. This position reports to the Customer Support Supervisor.

Customer Support / Remote] - Anywhere in U.Up to $21 per hour / Medical insurance / 401k / PTO - As a Customer Services Rep, you will: Address customer inquiries and concerns through various communication channels such as phone, email, and live chat; Maintain a high level of professionalism and empa

Job Description Jewelry Sales Consultant - Dallas, TX Our Jewelry Sales Consultants provide an exceptional experience for every Brilliant Earth customer. As a Jewelry Sales Consultant, you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. Curious about a day in the life? Check out a day in the life of a Jewelry Consultant Here! The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person at our Dallas, TX showroom location. What you’ll do: • Utilize sales strategies and deep product knowledge to guide customers through multiple purchasing decisions via appointments and walk-in consultations, creating memorable and personalized experiences for each customer., • Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product, • Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience., • Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries., • Call customers to confirm showroom appointments and answer any pre-appointment questions., • Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance., • Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security., • Open and/or close the showroom and waiting area., • Use our ERP system to manage your tasks and communicate cross-functionally., • A passion for the customer. You don’t just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door., • A drive to exceed goals. You love a good challenge! You’re a self-proclaimed “over-achiever” on a mission to exceed your sales targets., • It’s all in the details. When it comes to our customer’s biggest moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you’re interacting with a customer or teammate in person, via email, or by chat, you’re clear and concise. At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Set Schedule. We offer consistent weekly hours, and 2 consecutive days off., • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Sales Incentive Programs. Incentive programs to recognize and reward sales performance., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it’s important to recharge and relax - you’ll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. If selected for an interview the process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! #IND222 More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . 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Job Description Retail Sales Associate - Dallas, TX Our Retail Sales Associates / Jewelry Consultants provide an exceptional experience for every Brilliant Earth customer. As a Retail Sales Associate you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. Curious about a day- in- the- life? Check out a day in the life of a Jewelry Consultant Here! The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person at our Dallas, TX showroom location. What You’ll Do: Utilize sales strategies and deep product knowledge to guide customers through multiple purchasing decisions via appointments and walk-in consultations, creating memorable and personalized experiences for each customer. • Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product, • Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience., • Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries., • Call customers to confirm showroom appointments and answer any pre-appointment questions., • Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance., • Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security., • Open and/or close the showroom and waiting area., • Use our ERP system to manage your tasks and communicate cross-functionally., • A passion for the customer. You don’t just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door., • A drive to exceed goals. You love a good challenge! You’re a self-proclaimed “over-achiever” on a mission to exceed your sales targets., • It’s all in the details. When it comes to our customer’s biggest moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you’re interacting with a customer or teammate in person, via email, or by chat, you’re clear and concise. At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Set Schedule. We offer consistent weekly hours, and 2 consecutive days off., • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Sales Incentive Programs. Incentive programs to recognize and reward sales performance., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it’s important to recharge and relax - you’ll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. If selected for an interview the process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! #IND222 More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . 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Job DescriptionJob Title: Customer Service AgentLocation: Dallas, TXJob Type: Full-timeJob Summary: We are seeking a dedicated and enthusiastic Customer Service Agent to join our dynamic team. In this pivotal role, you will be the frontline representative of our company, ensuring that customers receive exceptional service and support. As a Customer Service Agent, your primary responsibility will be to handle customer inquiries, resolve issues, and provide information about our products and services. Key Responsibilities: • Respond to customer inquiries via phone, email, and chat, • Provide accurate information regarding products and services, • Resolve customer complaints and issues in a timely manner, • Maintain detailed records of customer interactions and transactions, • Collaborate with team members to improve service processes, • Educate customers on product features and functionalitiesQualifications & Skills:, • High school diploma or equivalent required; further education is a plus, • Proven experience in customer service or a related field, • Excellent verbal and written communication skills, • Strong problem-solving abilities and attention to detail, • Ability to work in a fast-paced environment with changing priorities, • Proficiency in using customer service software and Microsoft Office Suite

Job DescriptionDescription: About Heritage Auctions Start your career with one of the nation’s fastest-growing auction houses. Heritage Auctions is a global auction house driven by curiosity, innovation, and the stories behind extraordinary objects. For nearly 50 years, Heritage has connected collectors and consignors through a dynamic marketplace that celebrates history, culture, and craftsmanship. Headquartered in Dallas, Texas, with offices in New York, Chicago, Beverly Hills, London, Hong Kong, and other major cities, we support a worldwide network of experts and enthusiasts across more than 50 auction categories. From Sports and Entertainment memorabilia to Luxury Handbags, Fine Art, Jewelry, Coins, Wine, and rare historical artifacts, every item tells a story. We are dedicated to bringing those stories to life through deep research, cutting-edge technology, and thoughtful presentation. Known for our expertise and innovation, we offer a dynamic environment where passion for history, culture, and storytelling brings collectors together to discover, learn, and connect. ROLE SUMMARY: As a Client Service Representative, you will play a pivotal role in managing client communications, resolving inquiries, processing payments, and ensuring customer satisfaction. Your commitment to accuracy, efficiency, and exceptional service will help maintain our reputation as a trusted leader in the auction industry. This is a hybrid position offering both onsite and remote work flexibility. BENEFITS: • Comprehensive Benefits Package: Medical, Dental, and Vision coverage, • Paid Time Off (PTO), • 401(k) Savings Plan COMPENSATION: Commensurate with experience ESSENTIAL DUTIES & RESPONSIBILITIES: • Client Interaction: Professionally handle incoming calls, emails, and chat inquiries with a focus on delivering exceptional customer experiences., • Data Management: Accurately document all communications and payment information into the client database with meticulous attention to detail., • Problem-Solving: Resolve client concerns promptly, ensuring timely follow-up and complete resolution., • Payment Processing: Process and record payments with precision and adherence to company protocols., • Relationship Building: Engage clients through open and interactive communication, fostering trust and long-term relationships., • Order Management: Manage client catalog orders and incoming auction bids efficiently., • Customer Satisfaction: Maintain Heritage’s high standards for client satisfaction by providing accurate, clear, and complete information., • 1+ years of customer service experience in a fast-paced, client-facing role., • Experience in email and chat-based customer communication., • Proficiency in Microsoft Outlook and Excel is a must.SKILLS & ABILITIES, • Exceptional Communication: Outstanding verbal, written, and interpersonal skills., • Client-Centric Mindset: Positive attitude with a strong commitment to client satisfaction., • Problem Solving: Critical thinking, good judgment, and the ability to resolve challenges independently., • Multitasking & Organization: Excellent time management and organizational skills to handle multiple tasks efficiently., • Attention to Detail: High level of accuracy and thoroughness in all tasks., • Ability to work independently in a fast-paced, high-demand environment., • Must be able to lift up to 25 lbs. occasionally., • Hybrid opportunities available

Job Description About Figure Figure (NASDAQ: FIGR) is transforming capital markets through blockchain. We're proving that blockchain isn't just theory - it's powering real products used by hundreds of thousands of consumers and institutions. By combining blockchain's transparency and efficiency with AI-driven automation, we've reimagined how loans are originated, funded, and traded in secondary markets. From faster processing times to lower costs and reduced bias, our technology is helping borrowers, investors, and financial institutions achieve better outcomes. Together with our 170+ partners, we've originated over $17 billion in home equity loans (HELOCs) on our blockchain-native platform, making Figure the largest non-bank provider of home equity financing in the U.S. Figure's ecosystem also includes YLDS, an SEC-registered yield-bearing stablecoin that operates as a tokenized money market fund, and several other products and platforms that are reshaping consumer finance and capital markets. We're proud to be recognized as one of Forbes' Most Innovative Fintech Startups in 2025 and Fast Company's Most Innovative Companies in Finance and Personal Finance. About the Role We're looking for driven, customer-focused teammates who are curious about innovative blockchain technology and financial services. As a Customer Success Associate (CSA), you'll work in a call center environment, where your primary responsibility is handling inbound phone calls, chats, and emails from customers. You'll be the voice of Figure, helping people understand our products, navigate the application process, and move confidently through each step of their experience. In this role, you'll gain deep knowledge of Figure by working in a fast-paced call center environment, by becoming an expert in our products to resolve issues, and move customers confidently through the application process. Your communication skills, problem-solving ability, and attention to detail will drive critical outcomes that support our business goals and elevate the customer experience. What You'll Do • Champion the customer support experience as the first point of contact for prospective and existing customers managing inbound calls, chats, and emails to provide expert guidance on our products and their applications., • Help customers navigate the application process, troubleshoot issues, and resolve concerns with empathy and efficiency., • Promote brand trust and loyalty by delivering exceptional support to our customers via phone, chat interactions and email., • Identify trends, gather key insights, and contribute ideas to improve customer support processes and product experience., • Provide technical support and troubleshooting on a variety of platform issues., • Conduct video notary sessions with attention to detail and professionalism., • Participate in new training and licensing programs to grow your skills and support team goals., • 1+ years in a customer-facing role., • BA/BS from an accredited university preferred., • A dependable and reliable team player who thrives in a fast-paced, high-volume environment., • Adaptable and open to change as processes evolve., • Clear, confident, and compassionate communication skills., • Ability to become a licensed e-notary, including passing the Figure and state required background checks., • Successfully complete the required compliance training., • A solutions-oriented mindset and commitment to providing an outstanding customer experience., • Ability to build trust and rapport with customers over the phone and in writing., • Process driven organizational skills, • A quick and flexible learning style with the ability to navigate new technology platforms. This is a full time role based on a 40-hour work week. Schedules are assigned after training, and operate on a shift bid structure. In order to promote the best performance possible, top performers are able to bid for their preference in shifts first. Hours of operation are Monday-Friday 10am to 7pm CST Salary • Compensation: $22/hr with the potential to earn up to $25/hr in your first 6 months depending on performance, • Comprehensive health, vision, and dental insurance with 100% employer-paid premiums for employees and their dependents on select plans, • Company HSA, FSA, Dependent Care, 401k, and commuter benefits, • Employer-funded life and disability insurance coverage, • 11 Observed Holidays & PTO plan, • Up to 12 weeks paid family leave Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. #LI-JR1 #LI-Hybrid

Job DescriptionDescriptionJob Title: Data Entry Customer Service Representative Company: Talkishco Location: Dallas, TX About Talkishco: At Talkishco, we offer a range of sales solutions to businesses, including sales consulting, lead generation, sales training, sales outsourcing, and CRM implementation. Job Description: The Data Entry Customer Service Representative at Talkish Co. is responsible for efficiently entering and managing customer data while providing excellent service to clients. This dual-role position combines data entry tasks with customer service responsibilities, ensuring accurate information processing and timely support for customer inquiries and concerns. Pay: $16.50 - $26.00 per hour Key Responsibilities • Accurately enter customer information, transactions, and updates into the company’s database., • Verify and correct data to maintain accuracy and integrity in all records., • Respond to customer inquiries via phone, email, or chat, addressing questions or resolving issues in a professional and timely manner., • Assist customers with order placement, tracking, and returns, providing detailed and clear instructions as needed., • Maintain and update customer records, ensuring that all relevant information is accurate and up to date., • Collaborate with internal departments to resolve customer complaints and issues efficiently., • Follow up with customers to ensure their concerns have been addressed and to confirm satisfaction., • Monitor and report recurring issues to management to help improve customer service processes., • Perform general administrative tasks, such as filing, scanning, and managing communications., • Adhere to company policies and procedures when handling customer data and sensitive information. Skills, Knowledge and Expertise • High school diploma or equivalent; additional education or certifications in data entry or customer service is a plus., • Previous experience in data entry or customer service roles is preferred., • Strong typing and data entry skills, with a focus on accuracy and speed., • Excellent written and verbal communication abilities., • Proficiency in Microsoft Office (Word, Excel) and data management systems., • Ability to handle multiple tasks and work efficiently under pressure., • Strong problem-solving skills and the ability to maintain a positive attitude when dealing with customers., • Competitive salary, • Opportunities for professional development and growth, • Collaborative and supportive work environment, • Health benefits package, • Paid time off and holidays

Job Description We are hiring a Virtual Travel Customer Service professional to assist clients with trip preparation and support throughout their travel experience. This role centers on answering questions, managing requests, and helping travelers feel confident and prepared. Key Responsibilities * Provide assistance through email, chat, and phone communication * Help with itinerary changes, updates, and general travel questions * Provide destination and travel guideline information * Follow up with travelers before departure * Resolve concerns while maintaining a positive customer experience Ideal Candidate * Friendly and professional communication style * Customer support experience preferred * Reliable and organized * Comfortable using online tools and learning new systems * Interest in travel and client satisfaction What We Offer * Remote work flexibility * Training provided * Ongoing team support * Professional development opportunities * Access to travel-related perks

Job Description We’re proud to be named one of USA TODAY’s Top Workplaces, and we’ve earned the Best and Brightest Companies to Work For award for 8 years straight. Founded in 1937, Advancial is one of the oldest credit unions in the country. Our mission is to create lasting value for our members through superior service, quality products, and innovative solutions. At Advancial, we don’t just work hard – we play hard, too. We’re a team that thrives on passion and collaboration, where every day feels like a chance to make a difference. Our culture is built on positivity, creativity, and the belief that work should be fulfilling, not just a “day job.” The Virtual Services Representative engages members through ITM sessions, chat, email, and video to provide transactions, answer questions, and support daily financial needs. They open accounts, process loan applications for analyst review, and deliver professional, high‑quality service while using various virtual banking tools and software. What You'll Do: • Provide excellent service across virtual channels including chat, email, video, and ITM; manage incoming volume efficiently., • Open and verify new accounts; coordinate with BSA when needed., • Manage multiple member conversations while using internal systems and resources., • Meet performance goals by identifying member needs and recommending products., • Resolve issues, support Contact Center operations, and process routine transactions., • Maintain strong product knowledge to cross‑sell and refer services., • Be available during closures or inclement weather; remote or onsite as required., • Use CRM to manage leads, update member data, and track goals., • Build positive relationships with members, branches, and internal teams., • Maintain a professional, positive culture and stay proficient with required software. Requirements • Associates Degree (A.A.) or equivalent from two–year College or technical school; and one year of relevant experience or equivalent combination of education and experience., • A minimum of one year of working in a call center environment; a minimum of one year of banking experience (preferred). Schedule: Regular hours are 8:00am–5:00pm, with the expectation of future expanded coverage between 7:30am–6:30pm as Contact Center operations grow. This role follows a hybrid schedule, but candidate must be available to come into the office as needed. Compensation: $20–$25 per hour, based on education and experience. Ready to Join a Winning Team? Advancial isn’t just about business – it’s about building careers, communities, and futures. If you want to work somewhere that supports your growth, values your time, and recognizes your impact, you’ve found the right place. Benefits What We Offer: Of course we provide healthcare, life insurance, and 401K benefits, but here is what else we offer: • Take Time for Life: In addition to 11 company holidays, you start with 3 weeks of vacation, and can recharge at our beautiful vacation homes in Destin, FL, and Breckenridge, CO – free for you and your loved ones (you just pay taxes)., • Retire with Confidence: We contribute to your 401k. It’s our way of helping you build the future you deserve., • Pets Are Family Too: With affordable pet insurance (we even chip in), your furry friends are covered for everything from checkups to surgeries., • Invest in Your Future: We’ll cover 80% of your tuition costs after one year, so you can continue to grow, learn, and achieve your goals., • Life Happens: Our Advancial Life Rewards program reimburses you up to $1,000 each year for unexpected expenses – because we know life doesn’t always go according to plan.