Chat email support jobs in Greensboro, North CarolinaCrear alertas

Job Title: Work From Home Customer Service Representative.As a Work From Home Customer Service Representative at Amazon, you will be the first point of contact for customers seeking assistance.You will provide support through various channels, including phone, email, and chat, to resolve customer in

Competitive pay - As a Customer Support Rep at Entrepreneur Babes, you will: Respond to customer inquiries and concerns in a timely and professional manner; Communicate with customers through various channels such as email, phone, and chat; Provide product information and support to customers; Troub

Job Description In 2015, FIRMAN Power Equipment, Inc. introduced its portable generator power equipment to the North American market, offer customer-friendly units with larger tanks and extended run times. We also provide our customers with top-notch technical support. Summary: Provides basic technical support and assistance to customers via e-mail, phone, or chat regarding their generator. Addresses and responds to customer inquiries on products and services, including installation, operational functions, troubleshooting, and maintenance on FIRMAN generators. Provides customers with preventive maintenance and configuration recommendations for their generator. Documents support interactions, including details of inquiries, complaints, comments, and actions taken. Possesses a basic understanding of FIRMAN products and services. Escalates more complex inquiries to a higher-level support team. Typically requires a high school diploma or equivalent. Typically reports to a supervisor. Works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. Responsibilities and Functions: • Communicates with Technical team using Teams application., • Locates service centers for customers that require repair or maintenance on their generator., • Maintains professionalism and composure during all customer interactions., • Demonstrates empathy and patience to customers, especially under stressful situations., • Utilize NetSuite to navigate and create, part orders, customer profiles, support cases, and creating Shopify orders., • Responds to Chat inquires quickly with an approval rating over 90%., • Responds to Email Information page inquiries through Outlook., • Troubleshoot and answer customer inquiries regarding FIRMAN products., • Continuously learns FIRMAN products and best practices for troubleshooting generators., • Vonage answer rate must be above 95% unless assigned other duties., • Vonage ready state must be above 90% unless assigned other duties., • Must answer and assist to completion over 99% of all calls., • Attach is related documents and files to each customer profile case in NetSuite., • Utilizes operating manuals, FAQ’s, and website and other sources to assist with customer inquiries., • May be required to assist other departments., • Overtime as needed during peak season., • Some travel as needed., • Completes trainings and attends Company meetings as assigned., • Must have customer interaction experience by phone, email, and chat., • Experience working with outside warehouses required., • Experience using FedEx and UPS shipping interfaces., • Must have attention to detail, good follow-through, and organizational skills are paramount., • Excellent critical thinking skills and the ability to apply information quickly., • Must be reliable, flexible, proactive, team player, and highly motivated., • Knowledge of small engine operations and repairs., • Must be able to navigate multiple screens., • Ability to work in a dynamic, pressured, and ever-changing environment., • Liaison with Operations to address complaints, questionnaires, and documentation., • High school diploma or equivalent., • Ensures clear and timely communication within department and with other departments to maximize quality, productivity, and minimize customer complaints., • A team player with an outgoing personality, willing to take the initiative while staying organized is necessary., • Must have good written and verbal communication skills and act as a problem solver., • Working knowledge of MS Office (Word, Excel, Outlook, PowerPoint) and NetSuite., • Keeps the management team abreast of significant issues or developments identified during routine activities and actions being taken to improve the situation., • Reviews and educates self on all FIRMAN products., • Exercises tact and discretion in interpersonal contacts., • Supports the Company Values., • Regularly required to use hands to finger, handle, or feel., • Reach with hands and arms and talk or hear., • Frequently required to sit., • Occasionally required to stand; walk and stoop, kneel, crouch, or crawl., • Occasionally lift and/or move 10 to 25 pounds., • Specific vision abilities required by this job include close vision, peripheral vision, depth perception and ability to adjust focus.

Job Description Role Details Location: US - NC (Greensboro) Work Arrangement: Onsite Type of Support: Phone, Email and Chat Contract Duration: Temporary, 6 months Training Schedule: Monday - Friday | 8:00 AM - 5:00 PM ET Work Schedule: Monday - Friday | 8:00 AM - 5:00 PM ET Expected Start Date: January 29, 2026 About Us Crescendo represents peak CX performance in the AI era. We combine world-class outsourcing expertise with innovative technology to set a new standard in CX and operations, delivering results that scale and support that never sleep. More than that, Crescendo is about people. We don’t just connect talent with opportunity—we create a place where careers grow, ideas thrive, and people are empowered to make an impact. Join us at Crescendo, and let’s build the future of customer experience together. Welcome to Crescendo. Welcome to what’s next. The Role As a Customer Support Specialist, you’ll guide customers, partners, and clients—turning questions about accounts, payments, orders, or benefits into clear, actionable solutions. Every interaction is a chance to make an impact, build trust, and show how peak CX performance is done. Let us match your unique skills, experience, and interests with one of our many partners across a variety of industries including Edtech, eCommerce, Fintech, Health and Wellness, plus more. As part of the Crescendo team, you’ll have the support you need to develop and grow your career. The reason you join won’t be the reason you stay. What You’ll Do: • Deliver personable, positive customer support via email, chat, and phone, • Troubleshoot and solve customer issues with clarity and care, • Spot issue patterns and share insights for process improvement, • Balance independence and teamwork to complete tasks on time, • Follow communication guidelines and research solutions when needed, • Build trust and lasting connections with every customer interaction What We Expect From You: • Excellent written and verbal English communication skills (EFSET C2 required), • Strong problem-solving and critical thinking abilities, • Highly organized, accountable, and dependable, • Effective time management with punctuality and schedule adherence, • Empathetic, adaptable, proactive, and an active listener, • Comfortable working in a fast-paced, dynamic environment, • Tech-savvy across web, computer, and mobile tools, • Passionate about delivering outstanding customer experiences, • Curious, eager, and committed to continuous learning What You’ll Get In Return: • Be part of a people-first, values-driven organization, • Work with innovative global partners and diverse teams, • Competitive base salary, • Generous paid time off, • Comprehensive benefits package including medical, dental, and vision options that are applicable per country of residence for all our full-time employees, • Competitive retirement benefits, • Access to free posture-based fitness workouts from home Core values give our work intention and our culture its edge. They’re the standards we hold for ourselves, our partners, and each other. • Care for others: Empathy is a key driver. When people thrive, so does the mission., • Embrace growth: Curiosity fuels progress. Take bold risks, sharpen your edge, go forward., • Manifest trust: Trust is our currency. Earn it daily, protect it fiercely, and let it fuel what’s next., • Take ownership: Bold choices with integrity at the core—that’s how impact lasts. We are committed to the inclusion of all individuals and will make reasonable accommodations for qualified individuals with disabilities in our job application process. If you require assistance or accommodations to participate in the job application or interview process, please contact . PRIVACY NOTICE Crescendo is committed to ensuring your privacy and the protection of your personal data. By filling out the forms associated with your job application and submitting your data to us, you are giving us your consent to process your data and store it for potential recruitment and hiring purposes. To understand more about Crescendo’s privacy program, including your rights and options for managing the personal data you submit to us, please visit our Privacy Center here. Powered by JazzHR bXhEqj6L1C

Job DescriptionDescription Job Overview: Smart Stack Impact is seeking a dedicated Customer Service Representative to join our team. This role involves providing exceptional customer support, managing inquiries, and ensuring customer satisfaction. Location: Greensboro, NC On site job Salary Range: $38.500- $49.500 yearly Key Responsibilities • Handle customer inquiries via phone, email, and chat, • Resolve customer issues and escalate when necessary, • Maintain customer records and update account information, • Provide product and service information to customers, • High school diploma or equivalent; Associate’s or Bachelor’s degree preferred, • Strong communication and problem-solving skills, • Proficiency in customer service software, • Competitive salary range: $38.500- $49.500 yearly, • Health, dental, and vision insurance, • 401(k) with company match, • Paid time off and holidays, • Professional development opportunities

Job Description SUMMARY: The position of Customer Support Specialist-Bilingual provides for efficient and effective service to Spanish-speaking customers, prospective customers and branch personnel via inbound telephone calls, email requests, secure messages, chat or other avenues approved by the Bank. The position provides first call resolution for all retail banking inquiries, some commercial inquiries, Online Banking (Retail and basic Business), Bankcard, Mobile Deposit and Bill Pay products. Service support also includes preparing stop payments, processing telephone transfer requests, and performing routine operational duties as directed. In addition to service support for these customers, potential cross-sell opportunities should be identified and referred to the Customer Support Specialist IIs and Senior Customer Support Specialists. Incoming calls are received from customers in multiple states. This incumbent should be a customer service oriented, fast learner and able to work in a fast paced environment and handle extremely confidential information. We have two positions available: Monday-Friday 7am-4pm (Work every other Saturday 9am-4pm) Monday-Friday 11am-8pm (Work every other Saturday 9am-4pm) Training Schedule: Monday-Friday 5 weeks from 9am-6pm ESSENTIAL FUNCTIONS: • This position specializes in helping Spanish-speaking callers in Spanish., • Answers all retail and some basic commercial customer phone call inquiries including, but not limited to: account inquires; general loan inquiries; stop payment requests; address/account type changes; loan payment reversals; fee or charge reversals., • Returns customer phone messages from after hours., • Performs account transactions including, but not limited to: payments & transfers., • Assists customers with Telephone Banking inquiries including, but not limited to: password resets; basic system training; and basic troubleshooting., • Assists customers with Online Banking inquiries including, but not limited to: password resets; secure access code delivery/retrieval, basic system training; Mobile Deposit enrollment/check deposit; Bill Pay enrollment/payment processing, e-Statement enrollment, external transfers, personal financial management tools and overall troubleshooting., • Assists customers with Debit Card inquires including, but not limited to: new/replacement/ existing card activations/PIN sets/resets and travel maintenance, card reorders, card closures, temporary card limit increases and card status research/changes resulting from Fraud Alerts or lost/stolen cards. Completes customer card transaction disputes., • Researches and responds to secure/unsecure customer messages., • Serves as a resource for operations, policy and procedure information to associates and customers by remaining current on all new and existing products specific to the Customer Service. Keeps abreast of bank- wide changes and be able to communicate the impact to customers., • Provide, present and promote Service Excellence to all external and internal customers., • Completes training as assigned., • Completes annual compliance courses., • Adheres specifically to all corporate policies and procedures. Also adheres to Federal and State regulations and laws; including, the Bank Secrecy Act and the Anti-Money Laundering Act., • Adheres to all levels of our Service Excellence standards., • Performs other duties as required. GENERAL QUALIFICATIONS: Knowledge & Experience: These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. Individual abilities may result in some deviation from these guidelines. • High school diploma or general education degree (GED); or the equivalent combination of education and experience. Work related experience should consist of duties in a business environment. Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business, financial industry or branch banking related., • Excellent verbal and written communication skills in both English and Spanish required., • Intermediate knowledge of Bank operations, products and services; related state and federal laws and regulations, and other Bank operational policies and procedures., • Excellent organizational and time management skills. Ability to work with minimal supervision. Ability to prioritize work and responses to customers., • Intermediate skills in computer terminal and personal computer operation; mainframe computer system; word processing, spreadsheets, web-based programs and specialty software programs., • Exceptional verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions. Application of Active Listening to effect problem solving for customer inquiries., • Additional preferred skills include customer service, product knowledge, quality focus, problem solving, documentation skills, listening, phone skills, conflict resolution, information analysis, and multi-tasking. Physical Demands/Work Environment: Vision, hearing, speech, dexterity, visual concentration. A valid driver’s license is required. Must have the ability to stand, walk, sit and use hands and fingers. Must have the ability to work the hours and days required to complete the essential functions of the position, as scheduled. The environment is a professional office with standard office equipment. Cognitive Requirements: Learning, thinking, concentration, ability to exercise self-control, ability to work in a customer relations’ environment. Must be able to pay close attention to detail and be able to work as a member of a team. Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations’ situations. Must have the ability to exercise discretion as well as appropriate judgments when necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providing outstanding service and product knowledge.Distributes all benefit enrollment materials and

On-Site Lab, Practice Administrator, and Excellent Support Staff. Integrated Referral Network with strong support of Pediatric Specialists.

The Operational Support Specialist will receive inbound phone calls at our call center from Ryder personnel and will assist with ELDs and related regulatory questions, assistance with trip related transactions and handle other trip related questions and issues as they arise. Regional and local Ryder

Competitive pay - As a Customer Support Rep at Entrepreneur Babes, you will: Respond to customer inquiries and concerns in a timely and professional manner; Communicate with customers through various channels such as email, phone, and chat; Provide product information and support to customers; Troub

Competitive compensation / 100% employer paid medical & dental / PTO / 401K / Company provided laptop, monitor & accessories - As a Customer Care Rep you'll: Be the first responder of customer inquiries via phone, email, and chat; Listen, identify, and assess each customer's need to offer a solution

Promote teamwork, support, knowledge sharing and a positive attitude in the department and office.

Administrative Support Specialist. Preferred Proficiencies: Banner, reporting software, bulk email platforms (e.

Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support.

Seasonal Client Support Associate.

Up to $18 per hour / Weekly pay / No weekends - As a Customer Support Rep at BroadPath, you will: Manage inbound and outbound calls to schedule, reschedule, or confirm patient appointments; Verify patient insurance eligibility and update records as needed; Process referral requests and prescription

Chartwells HE We are hiring immediately for a HOURLY ADMIN ASSISTANT position.Location: UNCG Dining - 1000 SPRING GARDEN STREET.Greensboro, NC 27412 Note: online applications accepted only.Schedule: Full-Time: 8:30 am - 5:00 pm Monday - Friday.Re Food Service, Admin Assistant, Technology, Insurance,

Promote teamwork, support, knowledge sharing and a positive attitude in the department and office.

Establish and maintain relationships with appropriate individuals and/or groups to ensure success in daily activities supporting our customers and the team overall.

Family Dollar - 924 Washington St [Retail Associate / Team Member] As a Customer Service Associate at Family Dollar, you'll: Assist customers with questions and recommendations; Manage sales transactions while working assigned cash register; Maintain security of cash and protect company assets; Keep

Dollar Tree - 1537 Freeway Dr [Retail Associate / Team Member] As a Customer Service Associate at Dollar Tree, you'll: Assist customers with questions and recommendations; Manage sales transactions while working assigned cash register; Maintain security of cash and protect company assets; Keep the s

The Personal Lines CSR at Barnett-Smith Insurance is responsible for maintaining solid customer relationships by handling personal lines insurance coverage inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while c

Up to $24 per hour / Medical, dental & vision / 401k match / PTO / 4 day work week - As a Customer Support Coordinator at Jabra Hearing, you will: Manage and respond to customer inquiries and concerns via phone, email, and chat; Provide excellent customer service by actively listening and addressing

Personal & Commercial Lines CSR.The Personal & Commercial Lines CSR at Randolph Insurance is responsible for maintaining solid customer relationships by handling personal and commercial lines insurance coverage inquiries and concerns with speed and professionalism through daily interaction with cust

Competitive Pay - As a Customer Support Member you'll: Achieve and maintain expert knowledge on the product; Handle customer inquiries in a timely manner; Guide customers through teaching them how to use SmartDreamers and help them troubleshoot issues through video call, email, ticketing, and live c

This role offers schedule flexibility once certified and is ideal for individuals seeking a stable, structured support role with growth potential. Familiarity with phone-based or computer-based support environments. Career advancement pathways into support, QA, and leadership roles.

Up to $23 per hour / Medical, dental & vision / 401K - As a Call Center Rep you'll: Handle inbound calls, conducting initial screenings and assessments to gather vital information; Provide compassionate support to individuals in crisis, offering appropriate resources and referrals; Maintain accurate

Receive inbound/ make outbound calls to clients to learn about and address their needs, complaints, or other issues with products or services; Respond efficiently and accurately to client inquiries, explain possible solutions, and ensure that clients feel supported and valued; Present a professional

Administrative Assistant / Remote] - Anywhere in U.Competitive pay - As a Data Entry Typist at Clearpath Counseling and Consulting, LLC, you will: Enter data accurately and efficiently into various databases and systems; Utilize software programs and tools to ensure data integrity and completeness;

Smart home tech knowledge to support and educate customers.

Customer Service / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / 401k match / PTO / Paid training - As a Starlink Customer Dispatch Specialist at DSI Systems Inc.Handle inbound dispatch calls; Resolve issues and escalate as needed; Create and assign work orders to technician o

Customer Service Representatives (CSRs) who support national brands across customer service, roadside assistance, healthcare logistics, retail support, and more. Familiarity with phone-based or computer-based support environments. Career advancement pathways into support, QA, and leadership roles.

Work with new clients or support a producer in an effort to understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary. Set appointments and/or client calls or support a prod

Up to $27 per hour + bonus / Full benefits - As a Customer Support Rep you'll: Provide concierge-style service to the CrossFit community, cultivating lifetime loyalty to the brand by fielding inquiry emails; Resolve (or escalate) customer inquiries, complaints, and feedback quickly and efficiently;

Are you looking for an exciting and challenging career with a stable and secure business?Then look no further and submit a General Application for positions at Terminix Triad.Once an application is complete a team member will reach out.If you are passionate about helping people please look over.

Competitive pay - As a Customer Support Rep at CoinTracker, you will: Provide exceptional customer service to our clients by responding promptly and effectively to inquiries and concerns; Troubleshoot and resolve technical issues related to our platform and services; Communicate with customers throu

Customer Service Representatives are vital to our mission, taking inbound calls and providing support that strengthens connections between Spectrum and our residential customers. As a Customer Service Rep with a focus on Internet and Voice Repair, you'll provide customer support by phone, troublesho

Up to $45K per year / Healthcare benefits / PTO / Equipment provided - As a Customer Support Specialist at Alt Legal, you will: Provide exceptional customer service to clients through various channels such as phone, email, and chat; Be knowledgeable about our products and services in order to effect

Up to $80K per year / Benefits - As a Customer Support Specialist at Runway, you will: Provide exceptional customer service through various communication channels such as phone, email, and live chat; Respond promptly and professionally to customer inquiries and concerns; Troubleshoot and resolve tec

Up to $60K per year - As a Customer Support Specialist at January, you will: Provide exceptional customer service through various channels such as phone, email, and chat; Troubleshoot and resolve customer inquiries and concerns in a timely and efficient manner; Maintain accurate records of customer

Health, dental & vision / 401k match / PTO - As a Customer Support Specialist, you will: Provide timely and effective customer support through various channels such as phone, email, and chat; Document and track customer interactions and issues; Troubleshoot technical problems and provide solutions;

Up to $19 per hour / Medical, dental & vision / 401k / PTO - As a Customer Support Specialist at American Substance Abuse Professionals, you will: Coordinate substance abuse evaluations for individuals with local Substance Abuse Professionals (SAP); Develop and maintain positive and supportive relat

Competitive pay & benefits - As a Customer Support Specialist at Atarim, you will: Communicate with customers via email and chat to provide outstanding support and resolve any issues they may have; Maintain accurate records of customer interactions and transactions; Utilize problem-solving skills to

Identify and escalate necessary customer inquiries and issues to Tier 2 Support, Product and Technical Support teams; Achieve individual and team service level goals. K per year / Medical, dental & vision / PTO / Home office stipend - As a Customer Support Specialist at Cars Commerce, you will: Deve

Up to $28 per hour / Medical, dental & vision / 401k match / PTO - As a Customer Support Specialist at Clear Capital, you will: Foster positive customer relationships through day to day interaction; Respond to high priority voice and email requests; Provide status updates on orders; Work with other

Up to $28 per hour / Health benefits / 401k / PTO / WFH stipend - As a Customer Support Specialist at Roo, you will: Communicate effectively with customers via phone, email, and chat to address inquiries, complaints, and technical issues; Utilize company software and tools to accurately track and do

Competitive salary / 100% paid PPO Medical, dental & vision / 401k match / PTO / Home office budget - As a Customer Support Specialist at Paradigm, you will: Provide exceptional customer service to clients via phone and email; Troubleshoot and resolve customer inquiries and issues in a timely manner

A supportive leadership team that values and recognizes your professional input. Whether responding promptly during a critical case or achieving a seamless outpatient procedure, you will never feel unsupported.