85 Best receptionist Jobs in Greensboro, North Carolina (May 2026)

Supervisor Care Coordinator

17 days ago

Greensboro

Job DescriptionPetVet Care Centers' Carolina Veterinary Specialists - Greensboro is currently seeking a Supervisor Care Coordinator to join their team! At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter. Because life is better with pets. We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve. With more than 420 locally led hospitals and over 11,000 team members nationwide, we offer: • Local autonomy with national support, • Career mobility and development opportunities, • A collaborative, inclusive environment where your wellbeing comes first You care for pets. We care for you. Position Overview Join our team as a Supervisor Care Coordinator who is responsible for ensuring courteous and efficient client service at the hospital, including phone management, payment processing, and care coordinator supervision. Also, serves as a care coordinator when needed. Carolina Veterinary Specialists - Greensboro in Greensboro, North Carolina, offers a dynamic blend of specialty and emergency services, fostering a team-oriented culture focused on clinical excellence, continuous learning, and outstanding patient outcomes. Duties and Responsibilities: • Manage the Hospital Front Desk, its personnel (receptionists), and associated systems, • Hold receptionists accountable to service standards and company policy, • Address performance issues as they occur, • Schedule receptionists according to staffing needs, serving as a receptionist, as needed, • Manage client complaints when they arise, • Oversee of all transactions and cash handling, • Process refunds, returns, and credits, as needed by location, • Organize and processes all payment plans as needed by location, obtaining approvals as necessary, • Process Bi-monthly billing statements and collections as well as end-of-month closing reports, as required by location, • Serve as back-up to Hospital Manager for maintenance or building issue resolution Competencies/Requirements: • Customer Service, • Multi-Tasking, • Cash handling, • Professional appearance, • Smiles and positive attitude, • Computer and business system proficiency, • Verbal and written communication skills, • Phone systems, • Client Focus, • Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect., • Interpersonal Skills, • Able to operate within the work environment through social communication and interactions., • Interpersonal skills are how people relate to one another and involve using skills such as active listening, tone of voice, and cooperation., • Performance Coaching, • Works to improve and develop the performance of others. Provides clear suggestions and specific feedback in a positive manner., • Establishes trust, creates an open environment for skill development., • Communication, • Communication refers to the ability to inform orally and in writing, with clarity and good effect. It means to understand clearly and quickly when instructions or orders are received. It means judgment about what information is important and what is not, and what should be communicated, how, to whom and when., • Teamwork, • Works with and helps others to accomplish goals., • Composure, • Able to calmly handle the unexpected., • Action Oriented, • Adapts to change and considers new approaches., • Use of Technology, • Able to use technology to accomplish tasks and optimize performance. Qualifications (Required) • High School diploma or equivalent, • Veterinary Reception/Customer Service experience, • Leadership experience Preferred Skills (Nice to Have) • Performance Management, • Scheduling experience Schedule • Monday-Friday, day shift, • Some evening and weekend flexibility needed for Supervisor What We Offer We care deeply about supporting our team members — professionally and personally. Benefits include: • Medical, dental, and vision insurance, • Paid Parental Leave (birth, adoption, foster), • 401(k) with discretionary contribution, • Team Member Pet Discounts, • Emotional wellbeing support — including Calm app access and 24/7 EAP, • CE stipends and career development resources, • Grant Circle — a relief fund for team members facing personal hardship, • Local hospital culture backed by national resourcesPay Range$18—$23 USD At PetVet Care Centers, we're committed to a Culture of Care — for pets, for the people who love them, and for the team members who make it all possible. With more than 420 hospitals across the U.S. and a team of over 11,000 dedicated professionals, including 1700+ veterinarians, we offer a unique blend of local leadership and national support that helps our hospitals thrive. Our model is built on partnership, collaboration, and local medical autonomy, empowering each hospital to deliver high-quality care while benefiting from shared resources and a strong professional community. Whether you're providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact. You care for pets. We care for you. PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V PetVet respects your privacy and is committed to protecting your personal information. Please see our privacy notice for additional information about our data practices.

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