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Job DescriptionStrength in Trust OneTrust's mission is to enable organizations to use data and AI responsibly. Our platform simplifies the collection of data with consent and preferences, automates the governance of data with integrated risk management across privacy, security, IT/tech, third-party, and AI risk, and activates the responsible use of data by applying and enforcing data policies across the entire data estate and lifecycle. OneTrust supports seamless collaboration between data teams and risk teams to drive rapid and trusted innovation. Recognized as a market pioneer and leader, OneTrust boasts over 300 patents and serves more than 14,000 customers globally, ranging from industry giants to small businesses. Strength in Trust Our goal at OneTrust is to bring the power of trust to companies all over the world. Using cutting-edge technology and a real-world approach to compliance, privacy, security, ethics, and third-party risk, we've created a no-nonsense platform to help supercharge the global push for trust. The ChallengeThe Senior Customer Success Architect role is a strategic advisor within our Privacy/GRC/Compliance product portfolio. We are looking for motivated technical experts with significant industry experience to help ensure strategic success and achieve value while engaging with our portfolio of selected OneTrust customers.Specifically, we are looking for an architect to fit into our 'Privacy Management' product offering within our 'Privacy & Data Governance' Cloud. By 2025, approximately 75% of the global population is expected to have their personal information protected by modern privacy regulations. These laws vary from country to country, leading to confusion and conflicting requirements for safeguarding personal data. Handling privacy tasks manually increases privacy and security risk, threatens customer trust, and can result in the loss of the right to use data and heavy fines. We need someone who can advise them on the challenges they will face and how to overcome them as they look to use OneTrust to meet their business outcomes.If you have experience implementing a comprehensive privacy management program that brings about operational efficiencies and mitigates privacy risks and expenses, we would be interested in talking with you.Your Mission • Establish Trusted Advisor status with senior business and technology leaders., • Develop and present strategic application and architectural design documents leveraging OneTrust best practices., • Lead strategic workshops and develop high-level solution recommendations based on business objectives and feasibility trade-offs., • Deliver thought leadership through presentations, webinars, and learning events to highlight customer use cases and reference architectures., • Provide strategic subject matter expertise through advisory sessions, pre-sales support, and field assistance., • Collaborate with external teams to align roadmaps and technical architectures with strategic business goals., • Translate and implement strategic needs into functional OneTrust technology-driven solutions., • Proactively identify and analyze strategic issues/obstacles and recommend appropriate courses of action., • Successfully present to both implementation teams and C-level executives, earning their trust., • Advocate for customers by providing strategic insights to the Product organization on future release needs and challenges., • Refine and improve internal processes and methodologies based on strategic customer feedback and evolving industry standards., • Manage multiple strategic engagements simultaneously, ensuring timely and successful delivery., • Engage with customers to build long-term strategic relationships and ensure ongoing success., • Mentor junior team members to enhance their strategic skills and knowledge., • Establish structured feedback loops with customers to continuously improve OneTrust products and services.You Are/Have, • Demonstrated ability in management, mentorship, and organizational behavior., • Strategic thinker with the ability to quickly learn and apply new concepts, business models, regulations, and technologies., • Deep aptitude for communicating complex business and technical concepts using visualization and modeling aids., • Proven record of accomplishment of establishing trusted advisor relationships with senior stakeholders., • Demonstrated expertise in customer-facing privacy and security consulting, implementation, and advisory roles., • Impressive written and verbal communication skills, including proficient presentation abilities., • Ability to work autonomously, prioritize, multitask, and perform appropriately under deadlines.Your Experience Includes, • BA/BS in a related subject is required, • 3-5 years of experience in a Privacy role, • Demonstrated success working with enterprise customers on technical products, • Proven ability to engage across corporate functions (Professional Services, Engineering, Sales and Product Management), • Functional experience in troubleshooting software and web services, • Experience in using software for reporting and task management such as Salesforce preferredExtra Awesome, • Relevant certifications (CIPP/E, CIPP/US, CIPM, CIPT, FIP, GRCP, GRCA, AIGP, LPEC, etc.), • Knowledge of privacy, ethics, security, data governance, risk management, compliance, or sustainability concepts or industry trends, • Intermediate/ Expert working knowledge of the following:, • APIs (REST and SOAP), • File access, sharing, and/or management workflows (S3 and SFTP), • Various web application authorization types (Basic, Bearer, OAuth 2, API Key, Custom, Open ID Connect, etc.), • Related programming/scripting languages and libraries (JavaScript, Python, PowerShell, SQL, C#, Ruby, PHP, FreeMarker, etc.), • Extensive experience implementing and troubleshooting integrations Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview. Benefits As an employee at OneTrust, you will be part of the OneTeam. That means you'll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers. Resources Check out the following to learn more about OneTrust and its people: • OneTrust Careers on YouTube Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.com" email address. You may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.net" email address. For more information or if you have been targeted please reach out to . Our Commitment to You When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career. OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.

Job DescriptionStrength in Trust OneTrust's mission is to enable organizations to use data and AI responsibly. Our platform simplifies the collection of data with consent and preferences, automates the governance of data with integrated risk management across privacy, security, IT/tech, third-party, and AI risk, and activates the responsible use of data by applying and enforcing data policies across the entire data estate and lifecycle. OneTrust supports seamless collaboration between data teams and risk teams to drive rapid and trusted innovation. Recognized as a market pioneer and leader, OneTrust boasts over 300 patents and serves more than 14,000 customers globally, ranging from industry giants to small businesses. The Challenge * We are seeking a passionate and results-oriented Manager for our AMER Business Development team. In this role, you will be responsible for developing and managing a productive BDR team of individual contributors. You will demonstrate the ability to train, motivate, and coach Business Development Representatives to meet and exceed individual and team goals and metrics. To thrive in this role, you should be self-motivated, a creative problem solver, and an excellent communicator. You will use your communication skills to cultivate strong relationships with customers and to keep your team on-track. OneTrust is a fast-growing SaaS enterprise platform with a strong growth trajectory. We invest heavily in our Sales Team through demand generation, methodology-driven sales philosophy, weekly sales trainings, customer-driven roadmaps, and a readily-available executive team to help close deals. Your Mission * In this role you will manage, hire and train a high performing BDR team, as well as track and report KPIs for your team. You'll define team processes and execute trainings, own the delivery of sales tools and processes, and communicate goals and strategies to your team. In this role you will also: Drive Pipeline Generation: • Align team goals to business objectives in order to drive quality pipeline that converts into closed won business, • Develop and implement effective inbound conversion strategies., • Monitor key performance metrics (KPIs) and make data-driven adjustments to optimize results., • Recruit, interview, and onboard top-tier BDR talent., • Develop and implement comprehensive training programs to equip your team with the skills and knowledge to succeed., • Provide ongoing coaching and feedback to maximize individual and team performance., • Analyze market trends and identify new opportunities for pipeline growth., • Continuously improve BDR processes and methodologies to increase efficiency and effectiveness., • Stay up-to-date on industry best practices and implement innovative strategies., • Be a champion for the BDR team, advocating for their needs and development opportunities. Your experience includes: • Approximately 5-7 years of sales experience, • Experience building trust at the executive level and directing a team to complete assignments using established guidelines and procedures, • Ability to quickly gain a working knowledge of the OneTrust product suite, • Experience building out demos and presentations for internal and external audiences, • 3+ years of experience managing a high-performing Business Development team., • Proven track record of exceeding sales pipeline goals., • Strong understanding of the Business Development lifecycle and best practices., • Excellent coaching and mentoring skills., • Ability to recruit, develop, and retain top talent., • Data-driven and analytical mindset., • Strong communication and interpersonal skills., • Passionate about building and leading high-performing teams. Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview. Benefits As an employee at OneTrust, you will be part of the OneTeam. That means you'll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers. Resources Check out the following to learn more about OneTrust and its people: • OneTrust Careers on YouTube Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.com" email address. You may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.net" email address. For more information or if you have been targeted please reach out to . Our Commitment to You When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career. OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.

Job DescriptionStrength in Trust OneTrust's mission is to enable organizations to use data and AI responsibly. Our platform simplifies the collection of data with consent and preferences, automates the governance of data with integrated risk management across privacy, security, IT/tech, third-party, and AI risk, and activates the responsible use of data by applying and enforcing data policies across the entire data estate and lifecycle. OneTrust supports seamless collaboration between data teams and risk teams to drive rapid and trusted innovation. Recognized as a market pioneer and leader, OneTrust boasts over 300 patents and serves more than 14,000 customers globally, ranging from industry giants to small businesses. The Challenge We're looking for a Business Development Representative. In this role, you will be responsible for new business opportunities by contacting and developing relationships with potential customers. To thrive in this role, you should be self-motivated, a creative problem solver, and an excellent communicator. You will use your communication skills to cultivate strong relationships with customers. OneTrust is a fast-growing SaaS enterprise platform with a strong growth trajectory. We invest heavily in our Sales Team through demand generation, methodology-driven sales philosophy, weekly sales trainings, customer-driven roadmaps, and a readily-available executive team to help close deals. Your Mission In this role you will be reaching out to target accounts in your territory as well as qualifying inbound leads from campaigns into sales opportunities. You'll need to bring an organized and consistent mindset and stay eager to learn to meet and exceed your monthly, quarterly, and annual qualified meeting and revenue goals. In this role, you will also: • Take primary ownership of our named account strategy and communicate effectively with all levels (C, SVP, VP, Dir, etc.) and key decision makers, • Build strong relationships with internal and external customers and deliver presentations Coordinate meetings or calls between prospective clients and Account Executives as well as maintain strong relationships with the prospect through the entire sales process, • Demonstrate a knowledgeable understanding of the full array of our offerings to answer questions and make recommendations when speaking to customers/prospects For California, Colorado, Connecticut, Nevada, New York, Rhode Island, and Washington-based candidates: the annual base pay range for this role is listed below. Within this range, individual pay is determined by several factors, including location, job-related skills, work experience, and relevant education and/or training. This role may also be eligible for discretionary bonuses, equity, and/or commissions, as well as benefits. Salary Range$52,500—$70,000 USDWhere we Work We are embracing an office first culture, encouraging three days a week in office for most roles, with meaningful opportunities to collaborate and celebrate in person. Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview. Benefits As an employee at OneTrust, you will be part of the OneTeam. That means you'll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers. Resources Check out the following to learn more about OneTrust and its people: • OneTrust Careers on YouTube Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.com" email address. You may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.net" email address. For more information or if you have been targeted please reach out to . Our Commitment to You When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career. OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.

Job DescriptionStrength in Trust OneTrust's mission is to enable organizations to use data and AI responsibly. Our platform simplifies the collection of data with consent and preferences, automates the governance of data with integrated risk management across privacy, security, IT/tech, third-party, and AI risk, and activates the responsible use of data by applying and enforcing data policies across the entire data estate and lifecycle. OneTrust supports seamless collaboration between data teams and risk teams to drive rapid and trusted innovation. Recognized as a market pioneer and leader, OneTrust boasts over 300 patents and serves more than 14,000 customers globally, ranging from industry giants to small businesses. The Challenge The Vice President, Cloud Engineering will oversee day-to-day operations as well as maintain a longer-term focus on helping grow the OneTrust platform to the next level. You will lead a team that provides service insight, response, and service management to maintain high service reliability and availability with low touch through extensible services and platforms, standardized processes, data insights, and product feedback. Your Mission To manage a global team driving cloud operations initiatives across the organization * You will implement application performance monitoring to ensure platform uptime and performance * You'll be building scripts for operational automation and incident response * You'll handle schedule and processes surrounding cloud application deployment * You will define, measure, and meet key operational metrics including performance, incidents and chronic problems, capacity, and availability * You'll lead the deployment, monitoring, maintenance, and support of operating systems (Windows, Linux), devices, software, etc. * You'll build out lifecycle processes to mitigate risk and ensure platforms remain current, in accordance with industry standard methodologies * You will run incident resolution within the environment, facilitating teamwork with other departments as required. * You will automate the deployment of new software to cloud environment in coordination with DevOps engineers You Are A highly organized, project and goal-oriented leader who can lead multiple tasks with shifting priorities in a rapidly changing environment. Your Experience Includes * Bachelor's degree in Computer Science, Engineering, or related technical field * 20+ years of professional experience * Experience working with the Microsoft Azure platform (preferred) or another public cloud platform * Ability to write scripts in one major scripting language such as Bash, PowerShell and/or Python * Ability to plan, schedule and monitor work activities in order to meet time and quality targets * Understanding of Container and DevOps technologies For California, Colorado, Connecticut, Nevada, New York, Rhode Island, and Washington-based candidates: the annual base pay range for this role is listed below. Within this range, individual pay is determined by several factors, including location, job-related skills, work experience, and relevant education and/or training. This role may also be eligible for discretionary bonuses, equity, and/or commissions, as well as benefits. Salary Range$236,250—$354,375 USDWhere we Work We are embracing an office first culture, encouraging three days a week in office for most roles, with meaningful opportunities to collaborate and celebrate in person. Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview. Benefits As an employee at OneTrust, you will be part of the OneTeam. That means you'll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers. Resources Check out the following to learn more about OneTrust and its people: • OneTrust Careers on YouTube Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.com" email address. You may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.net" email address. For more information or if you have been targeted please reach out to . Our Commitment to You When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career. OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.

Job DescriptionStrength in Trust OneTrust's mission is to enable organizations to use data and AI responsibly. Our platform simplifies the collection of data with consent and preferences, automates the governance of data with integrated risk management across privacy, security, IT/tech, third-party, and AI risk, and activates the responsible use of data by applying and enforcing data policies across the entire data estate and lifecycle. OneTrust supports seamless collaboration between data teams and risk teams to drive rapid and trusted innovation. Recognized as a market pioneer and leader, OneTrust boasts over 300 patents and serves more than 14,000 customers globally, ranging from industry giants to small businesses. The Challenge As the Director of CX Sales, you will lead the end-to-end go-to-market strategy and execution for OneTrust's full Customer Experience value portfolio in North America —including Professional Services, Partner Services, Premium Support, Customer Success Packages, and other CX commercial offerings. This leader is responsible for ensuring all offerings are positioned to drive measurable customer success and business value. You will collaborate closely with Sales, Product, Marketing, Finance, Partners & Alliances and the broader CX organization to integrate our capabilities into compelling, scalable, and repeatable sales motions. The ideal candidate combines strategic vision, customer-centric thinking, and operational excellence to build a CX sales engine that delivers outcomes for customers and revenue for OneTrust Your Mission • Drive customer outcomes through strategic positioning of CX offerings, ensuring the right combination of services, partners, success programs, and support are aligned to each customer's goals, • Align the scale and scope of CX offerings with each customer's size, maturity, and the complexity of their use cases to maximize value and execution success, • Partner with Product Sales teams to guide solution design, ensuring the right balance between product capabilities and service delivery—especially for large, global, and business-critical implementations, • Build and execute scalable, value-based selling motions that support high-impact CX positioning throughout the customer lifecycle, • Manage performance across CX revenue streams, including pipeline, attach rate, and margin—scaling execution through operational rigor and alignmentYou Are, • A strategic leader who translates customer needs into commercially viable, outcome-aligned offerings, • A collaborative operator who builds trust and drives alignment across Sales, Product, and CX, • A compelling communicator who simplifies complexity into actionable value, • Experienced in building and scaling sales organizations tied to customer success, • Financially fluent, balancing business performance with long-term customer impact, • Adaptive and resilient in fast-paced environments, able to lead teams through change and ambiguity, • 8+ years in services, sales, or customer success in SaaS—or equivalent experience with proven impact, • Proven experience in a similar role selling services and success packages, ideally in partnership with a product-led sales motion, • Demonstrated success leading or building a quota-carrying services or CX-oriented sales team, • Experience selling to and supporting large enterprise customers with complex use cases, • Background in services packaging, value-based pricing, and sales enablement, • Proven success aligning cross-functional stakeholders and influencing enterprise deal strategy, • Experience designing and building services catalogs or success package offerings, including pricing, scoping, and go-to-market enablement, • Experience in a high-growth SaaS environment with global scale, • Experience leading cross-regional or globally distributed teams, • Familiarity with multiple CX delivery motions, including internal services, partner delivery, and premium support Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview. Benefits As an employee at OneTrust, you will be part of the OneTeam. That means you'll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers. Resources Check out the following to learn more about OneTrust and its people: • OneTrust Careers on YouTube Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.com" email address. You may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.net" email address. For more information or if you have been targeted please reach out to . Our Commitment to You When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career. OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.

Job DescriptionStrength in Trust OneTrust's mission is to enable organizations to use data and AI responsibly. Our platform simplifies the collection of data with consent and preferences, automates the governance of data with integrated risk management across privacy, security, IT/tech, third-party, and AI risk, and activates the responsible use of data by applying and enforcing data policies across the entire data estate and lifecycle. OneTrust supports seamless collaboration between data teams and risk teams to drive rapid and trusted innovation. Recognized as a market pioneer and leader, OneTrust boasts over 300 patents and serves more than 14,000 customers globally, ranging from industry giants to small businesses. The Challenge We're looking for a Support Analyst to join the Global Customer Support (GCS) team. In this role, you'll provide ongoing technical support, troubleshooting, and sensible solutions for OneTrust customers. You'll develop deep expertise in the OneTrust platform, including its privacy automation modules, and collaborate across teams to confront issues and improve customer experience. Please note: This role is part of our proactive hiring strategy to build a pipeline of qualified candidates for anticipated future openings. Position will be located in Atlanta, GA On-Site Schedule Requirement: • This hybrid role offers a dynamic schedule with in-office collaboration (3 days/week) and remote flexibility., • Analyst will start with a Monday-Friday schedule for the first 3-6 months, gaining hands-on experience and expert training., • Once fully ramped, analyst will transition to a Monday-Friday schedule, working 9 AM - 6 PM EST (could flex 8 AM - 5 PM or 10 AM -7 PM), • No devoted weekend shifts, • Should expect to work 1-3 on-call shifts per quarterYour Mission, • Take support cases from the Level 2 or 3 support queue and work directly with customers to troubleshoot and address issues., • Actively manage a varied workload of customer support cases, keeping customers regularly updated on progress., • Collaborate across OneTrust teams, including Product and Engineering, to identify root causes and deliver solutions., • Develop and maintain deep knowledge of specific areas of the OneTrust Privacy Platform, including:, • Assessment Automation, • Data Mapping Automation, • Data Subject Request (DSR) Automation, • Maturity & Planning, • Training, • DataGuidance, • Support customers in configuring, optimizing, and troubleshooting these modules to meet their privacy program goals., • Build privacy industry expertise, including maintaining CIPP/E or CIPM certifications., • Contribute to the support community by creating knowledge articles and suggesting process improvements., • Work individually to manage time and commitments while meeting performance expectations.You Are, • A proficient communicator with exemplary oral and written skills., • Willingness to learn and quick to pick up new technologies and concepts., • Able to work autonomously while contributing to a collaborative team environment., • A creative problem-solver who enjoys finding solutions to complex customer challenges., • Detail-oriented and focused on delivering high-quality support., • Customer-centric and skilled at building rapport and trust.Your Experience Includes, • Degree, higher education qualification, or 2–4 years' work experience in a similar technical support role., • Experience with the OneTrust Privacy platform or relevant technical skills (e.g., HTML, CSS, JavaScript, React, APIs/integrations)., • Ability to learn rapidly and master new modules and technologies., • Well-developed analytical and troubleshooting skills for complex web-based software., • Familiarity with development processes, operating systems, browsers, and programming languages., • Flexibility to work alternative shift patterns to support coverage and new releases.Extra Awesome, • Privacy industry experience or CIPP/E / CIPM certification., • Language skills (French, German, Spanish, Portuguese)., • Knowledge of IAB TCF 2.0 framework., • Awareness of privacy, ethics, security, compliance, or sustainability concepts., • Experience with containerization and orchestration tools (Docker, Kubernetes, OpenShift)., • Basic knowledge of relational databases (e.g., MySQL)., • Familiarity with public cloud infrastructure (AWS, Azure, Google Cloud). For California, Colorado, Connecticut, Nevada, New York, Rhode Island, and Washington-based candidates: the annual base pay range for this role is listed below. Within this range, individual pay is determined by several factors, including location, job-related skills, work experience, and relevant education and/or training. This role may also be eligible for discretionary bonuses, equity, and/or commissions, as well as benefits. Salary Range$28.13—$42.19 USDWhere we Work We are embracing an office first culture, encouraging three days a week in office for most roles, with meaningful opportunities to collaborate and celebrate in person. Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview. Benefits As an employee at OneTrust, you will be part of the OneTeam. That means you'll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers. Resources Check out the following to learn more about OneTrust and its people: • OneTrust Careers on YouTube Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.com" email address. You may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.net" email address. For more information or if you have been targeted please reach out to . Our Commitment to You When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career. OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.

Job DescriptionStrength in Trust OneTrust's mission is to enable organizations to use data and AI responsibly. Our platform simplifies the collection of data with consent and preferences, automates the governance of data with integrated risk management across privacy, security, IT/tech, third-party, and AI risk, and activates the responsible use of data by applying and enforcing data policies across the entire data estate and lifecycle. OneTrust supports seamless collaboration between data teams and risk teams to drive rapid and trusted innovation. Recognized as a market pioneer and leader, OneTrust boasts over 300 patents and serves more than 14,000 customers globally, ranging from industry giants to small businesses. The Challenge We're looking for a Senior Support Analyst to join the GCS (Global Customer Support) team. In this role, you will provide ongoing technical support, troubleshooting and proposing pragmatic solutions for OneTrust customers. This position requires a confident individual with excellent verbal and written communication skills, advanced troubleshooting skills and an ability to operate in escalated and high pressure situations. You will be required to develop deep understanding of the OneTrust platform and Collaborate across OneTrust teams, including with our product teams, to troubleshoot issues, identify root causes, and provide solutions . Your Mission • Take support cases from the Level 2 or 3 support queue (as appropriate) and work with the customer to troubleshoot and resolve the issue., • Actively and autonomously manage a varied workload of customer support cases, keeping customers regularly updated on progress., • Collaborate across OneTrust, including with our product teams, to troubleshoot issues, identify root causes, and provide solutions., • Continue to develop and maintain deep knowledge of specific areas of the OneTrust platform (and supporting technologies) by attending office hours, completing regular release training, etc., • Build privacy industry expertise, including maintaining CIPP/E / CIPM certifications., • Contribute more broadly to the OneTrust support community, including creating knowledge articles and process improvements., • Work independently to manage your time and commitments while meeting agreed performance., • Step into and take over escalated cases from Associate/Support Analyst levels and where the customer is unhappy, or the solution is unclear. You Are, • Excellent oral and written communication skills., • Technically adept., • Eager to learn and quick to pick up new skills., • Able to work independently while still contributing to a team., • You are a hardworking and determined individual focused on providing a great customer experience while building rapport., • You're an independent worker who can solve complex customer problems in a creative manner., • Excited to find creative solutions to complex customer problems., • Able to manage and prioritize a varied workload while meeting SLAs and deadlines., • Focused on quality and attention to detail., • Degree, higher education qualification or 5-7 years' work experience in a similar rôle., • Either demonstrated experience working with the OneTrust Privacy platform, or relevant technical skills e.g. web/mobile development stack (HTML, CSS, Javascript, React), APIs/integrations., • Ability to learn rapidly, and master the OneTrust Privacy platform., • Complex analytical problem-solving skills., • Continuous improvement mindset and ability to contribute to process improvement., • Highly developed written and verbal communication skills, with ability to effectively communicate complex information in accessible language via phone, video and e-mail., • Ability to work with and troubleshoot complex, web-based software suites., • Working knowledge of development processes, different operating systems, browsers, and programming languages., • Privacy industry experience, or CIPP/E / CIPM certified., • Language skills (French, German, Spanish, Portuguese)., • Familiarity with IAB TCF 2.0 framework., • Familiarity of privacy, ethics, security, compliance, or sustainability concepts or industry trends, • Working knowledge of containerization, orchestration, and related infrastructures such as Docker, Kubernetes, OpenShift., • Basic Knowledge of relational databases such as MySQL., • Knowledge of public cloud infrastructure such as AWS, Azure and Google Cloud (AKS, EKS, GKE, Drivers, Storage, VPN, Subnets)., • Linux and Windows Administration skills. Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview. Benefits As an employee at OneTrust, you will be part of the OneTeam. That means you'll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers. Resources Check out the following to learn more about OneTrust and its people: • OneTrust Careers on YouTube Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.com" email address. You may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.net" email address. For more information or if you have been targeted please reach out to . Our Commitment to You When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career. OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.

Job DescriptionStrength in Trust OneTrust's mission is to enable organizations to use data and AI responsibly. Our platform simplifies the collection of data with consent and preferences, automates the governance of data with integrated risk management across privacy, security, IT/tech, third-party, and AI risk, and activates the responsible use of data by applying and enforcing data policies across the entire data estate and lifecycle. OneTrust supports seamless collaboration between data teams and risk teams to drive rapid and trusted innovation. Recognized as a market pioneer and leader, OneTrust boasts over 300 patents and serves more than 14,000 customers globally, ranging from industry giants to small businesses. The Challenge We are hiring a DevOps Engineer who will collaborate between our Engineering and Cloud Ops teams. DevOps Engineers build out the automated infrastructure and tooling for development, testing and production environments. DevOps Engineers contribute to productizing new software by developing installation, deployment and maintenance scripts. Your Mission • Develop and maintain an understanding of the software development and deployment pipeline - This includes initial software architecture and development, the continuous integration workflow, deployment of software through production., • Design, build and maintain automation that powers our cloud-based product deployments and auto-scaling with zero downtime and the ability to easily rollback., • Support application infrastructure to ensure the OneTrust platform is optimized for performance and reliability, • Build and maintain supporting infrastructure for cloud environments through an "infrastructure as code" methodology, • Perform and automate system administration services including installation, configuration, maintenance, and disaster recovery, • Identify emergent issues that indicate scalability and reliability problems, working with development and operations teams to help drive solutions, • Identify system level issues related to OS configuration and virtual hardware bottlenecks, • Manage incident response protocol and provide hands-on direction during service interruptions - Assist with Root Cause Analysis of service interruptions and maintain SLA, • Automation, auditing, and other tooling for security, compliance, and resource usage - Monitor and improve processes for all deployments, • Mentor other engineers to deliver quality standards You Are, • Highly organized and meticulous with excellent process management skills, • Self-motivated and technically curious, able to leverage self-directed time and able to prioritize and manage multiple tasks, • Able to function in a rapidly changing environment, • Someone with good verbal and written interpersonal skills – you are able to clearly and effectively articulate ideas and direction of projects, • Passionate for high quality work and attention to detail Your Experience Includes, • Bachelor's degree in Computer Science, Engineering, or related technical or business field, • 4+ years as Software Developer, Systems Engineer, or DevOps Engineer, • Experience with infrastructure automation using Docker, Chef, Terraform, or equivalent, • Strong distributed systems knowledge and web services design, implementation, and/or operation experience, • Hands on experience with CI/CD pipeline and tools (Jenkins or similar tools), • A working understanding of code and script (Java, Python, Perl, and/or Ruby), • Agile development (Scrum, XP, or Kanban) experience, • Ability to use a wide variety of open source technologies and cloud services (Azure, Google, or AWS), • Knowledge in collecting distributed logs/events and automating triggers based on events (Elastic Stack or similar)Extra Awesome, • Experience in setting up and scaling message brokers like Kafka or equivalent, • Experience in setting up and scaling NoSQL document databases like MongoDB or equivalent Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview. Benefits As an employee at OneTrust, you will be part of the OneTeam. That means you'll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers. Resources Check out the following to learn more about OneTrust and its people: • OneTrust Careers on YouTube Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.com" email address. You may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.net" email address. For more information or if you have been targeted please reach out to . Our Commitment to You When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career. OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.

Job DescriptionStrength in Trust OneTrust's mission is to enable organizations to use data and AI responsibly. Our platform simplifies the collection of data with consent and preferences, automates the governance of data with integrated risk management across privacy, security, IT/tech, third-party, and AI risk, and activates the responsible use of data by applying and enforcing data policies across the entire data estate and lifecycle. OneTrust supports seamless collaboration between data teams and risk teams to drive rapid and trusted innovation. Recognized as a market pioneer and leader, OneTrust boasts over 300 patents and serves more than 14,000 customers globally, ranging from industry giants to small businesses. The Challenge As Manager of Software Engineering, Consent Platform at OneTrust, you will be responsible for leading and managing software engineers in addition to overseeing the development and delivery of high-quality microservices based applications. You will leverage your extensive experience in software development, leadership, and strategic planning to drive project success and technological innovation. You will also play a hands-on technical role, driving the development of new products, identifying and defining requirements, and executing projects with a high level of excellence. Key Responsibilities: • Team Leadership: Lead and mentor a team of software engineers, fostering a collaborative and high-performance environment. Provide guidance and support to ensure the team meets its goals and objectives., • Project Management: Oversee the development lifecycle of Java-based applications, including planning, execution, and delivery. Ensure projects are completed on time, within scope, and to the highest quality standards., • Technical Direction: Set technical direction for software development, including architectural decisions, technology choices, and best practices. Ensure alignment with company objectives and industry standards., • Stakeholder Collaboration: Work closely with product managers, business analysts, and other stakeholders to gather requirements, define project scope, and develop detailed technical specifications., • Process Improvement: Continuously evaluate and improve software development processes, methodologies, and tools. Implement agile practices to enhance team efficiency and productivity., • Performance Management: Conduct performance reviews, provide constructive feedback, and support the professional development of team members. Identify training needs and facilitate skill development., • Quality Assurance: Ensure that software solutions meet quality standards and perform effectively. Oversee code reviews, testing, and debugging activities to maintain high standards of software quality., • Innovation: Stay updated on industry trends, emerging technologies, and best practices. Drive the adoption of new tools and techniques to enhance development processes and product capabilities. You Are, • With extensive experience overseeing the full development lifecycle, you will design and implement product and service architecture, ensuring that solutions are scalable, reliable, available, and easy to operate., • Lead engineering teams to develop and scale data processing platforms delivered as SaaS solutions., • Build and optimize edge computing solutions using AI/ML technologies for advanced data classification., • Design strategies for future development projects, ensuring alignment with company objectives and resource availability., • Mentor internal engineering talent, supporting their professional growth and development., • Participate in strategic discussions on impactful programs, contribute to the career advancement of team members, assess technical leaders for promotion readiness, and influence other Director/VP-level organizations., • Coordinate effectively with internal and external stakeholders to ensure project success., • Bachelor's or Master's degree in Computer Science, Engineering, or a related technical field., • Over 12 years of engineering experience with a proven track record in developing and delivering complex, enterprise-class software solutions that have a significant market impact., • Extensive experience in designing and building distributed and parallel data processing platforms., • Skilled in collaborating with architecture and engineering leads to create comprehensive architectural models and technical design documentation, including current and future state process flows, application/database structures, and detailed specifications for database and data integration implementations., • Exceptional leadership abilities with strong verbal and written communication skills. Extra Awesome, • Deep understanding of system performance tradeoffs, and engineering for high availability., • Experience with cloud platforms (e.g., AWS, Azure, Google Cloud) and SaaS applications., • Familiarity with DevOps practices and tools for continuous integration and deployment. Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview. Benefits As an employee at OneTrust, you will be part of the OneTeam. That means you'll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers. Resources Check out the following to learn more about OneTrust and its people: • OneTrust Careers on YouTube Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.com" email address. You may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.net" email address. For more information or if you have been targeted please reach out to . Our Commitment to You When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career. OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.

Job DescriptionStrength in Trust OneTrust's mission is to enable organizations to use data and AI responsibly. Our platform simplifies the collection of data with consent and preferences, automates the governance of data with integrated risk management across privacy, security, IT/tech, third-party, and AI risk, and activates the responsible use of data by applying and enforcing data policies across the entire data estate and lifecycle. OneTrust supports seamless collaboration between data teams and risk teams to drive rapid and trusted innovation. Recognized as a market pioneer and leader, OneTrust boasts over 300 patents and serves more than 14,000 customers globally, ranging from industry giants to small businesses. The Challenge The position is for a critical member of the OneTrust Regulatory Intelligence Team. This unique role is for an individual with a strong interest and expertise in legal and data protection issues, as well as an entrepreneurial ability to translate regulatory change into significant business impact projects for our DataGuidance product, with primary focus on the Americas. You will have legal expertise and can support and lead the creation of tools, resources, whitepapers, reports, and know-how articles, as well as respond to client queries, provide product feedback, speak publicly, and work on practical operational tasks. A familiarity with privacy and AI law and related experience is essential to provide high quality projects, tools, and reports. • Monitoring global data protection developments worldwide with primary expertise on the US markers., • Identifying the impact of those developments on the OneTrust DataGuidance Product, as well as broader OneTrust Products and Customers., • Working closely with business unit leaders to operationalize regulatory privacy intelligence and requirements identified into tangible business value for Customers., • Finding creative ways to react to business needs by positively supporting the OneTrust Regulatory Intelligence Team and the wider privacy community.Your Mission, • Research and monitor global privacy and data protection developments across the Americas region, with strong emphasis on US federal and state-level privacy laws., • Lead the iterative development and creation of new tools, resources, and products to support OneTrust's clients, with a strong focus on business need., • Draft, proofread, edit, and format regulatory updates and reports., • Design and implement learning and development programs to assist with the effective onboarding and progression of team members., • Respond to client requests., • Report on and share data regarding global developments across business functions., • Collect market data from internal and external sources to share with leadership and product management., • Develop and maintain market-oriented value propositions for target markets, industries, and products., • Support positioning and messaging through a thorough understanding of the product, data privacy industry, audience, and key competitors., • Support OneTrust to keep it at the forefront of customer requests, industry trends, competitive landscape and continually improve our product offering.You Are, • You will have a strong interest in research & development as you will be working closely with a wide cross-section of business functions, including the Regulatory Intelligence Team, Privacy Center of Excellent, Research & Development, Sales, Marketing, and Professional Support., • You will be responsible for monitoring the global data protection landscape to successfully connect the regulatory intelligence produced across the OneTrust Regulatory Intelligence team., • You should feel confident in communicating with internal and external audiences, in a clear, concise way, to create a cohesive understanding of data protection legislation and enterprise that can be understood and packaged into initiatives by each respective team., • To thrive in this role, you must have outstanding writing skills and be a dynamic and confident presenter., • You must also have the confidence in working independently as well as collaborating and leading cross-functional research and development projects., • Demonstrated understanding and experienced on U.S. privacy and data protection laws, capable of identifying and explaining key legal and regulatory developments., • An expert in understanding and communicating privacy developments in other key jurisdictions in the Americas (Canada's PIPEDA or Brazil's LGPD)., • Advanced degree in law, politics, or any other humanities-based degrees., • Minimum 5 years privacy / data protection experience / knowledge., • Direct experience with US federal and state regulatory processes, • Deep Knowledge of US AI governance frameworks, • Experience in drafting reports and undertaking detailed research, • Familiarity with DataGuidance.com, • Ability to identify and transform regulatory updates into product enhancements., • Outstanding written, proofreading, and presentation skills. Highly detailed., • Strong communication and excellent interpersonal skills. Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview. Benefits As an employee at OneTrust, you will be part of the OneTeam. That means you'll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers. Resources Check out the following to learn more about OneTrust and its people: • OneTrust Careers on YouTube Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.com" email address. You may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.net" email address. For more information or if you have been targeted please reach out to . Our Commitment to You When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career. OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.

Job DescriptionStrength in Trust OneTrust's mission is to enable organizations to use data and AI responsibly. Our platform simplifies the collection of data with consent and preferences, automates the governance of data with integrated risk management across privacy, security, IT/tech, third-party, and AI risk, and activates the responsible use of data by applying and enforcing data policies across the entire data estate and lifecycle. OneTrust supports seamless collaboration between data teams and risk teams to drive rapid and trusted innovation. Recognized as a market pioneer and leader, OneTrust boasts over 300 patents and serves more than 14,000 customers globally, ranging from industry giants to small businesses. The Challenge OneTrust is a fast-growing SaaS enterprise platform with a strong growth trajectory. The Client Executive in Sales is responsible for acquiring new customers through successful prospecting and leading sales cycles to closure. Services Sales Executives partner closely with Client Executives to help prospective clients establish a plan to successfully adopt OneTrust software. Your Mission As a Professional Services Sales Executive, you will be responsible for overseeing the execution of all sales cycles across your region. You will partner closely with the regional sales leaders to align the resources and expertise needed to ensure timely deal execution across the region. As a Services Sales Executive, you will: • Be responsible for planning, management, and execution of all services sales activities in your region, • Understand the competitive landscape and be prepared to position the value of OneTrust services, • Collaborate with sales teams, professional services, customer success, and subcontractor teams to align necessary resources throughout deal cycles by:, • Supporting responses to RFP's/RFI's, • Managing the creation, negotiation, and close process for Statements of Work, Order Forms, and all other service agreements, • Creating Proposals and High-Level Project Plans to articulate the OneTrust deployment plan, • Support the knowledge transfer of project discovery and planning during the sales cycle to the implementation team, • Present options for implementation approaches and rollout strategies to prospects, • Align with OneTrust partners on services approach for specific projects and determine the best resource plan to drive customer success, • Represent and advocate for the needs of the Services business both internally and externally, • Ensure timely execution of services sales activities across your region, • Communicate effectively with all levels and key decision makersYou Are, • A confident communicator, able to clearly articulate the value of our services to prospective customers, • Personable and persuasive, able to jump into Sales calls and build a quick rapport with customers, • A strategic thinker, able to understand what internal and external stakeholders are required to ensure a successful Services deal, • Comfortable holding firm on a tough position when customers or sales team members are asking for terms or services we cannot offer, • Collaborative with external Partner organizations, while centering actions and decisions on OneTrust Services business needs Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview. Benefits As an employee at OneTrust, you will be part of the OneTeam. That means you'll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers. Resources Check out the following to learn more about OneTrust and its people: • OneTrust Careers on YouTube Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.com" email address. You may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.net" email address. For more information or if you have been targeted please reach out to . Our Commitment to You When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career. OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.

Job DescriptionStrength in Trust OneTrust's mission is to enable organizations to use data and AI responsibly. Our platform simplifies the collection of data with consent and preferences, automates the governance of data with integrated risk management across privacy, security, IT/tech, third-party, and AI risk, and activates the responsible use of data by applying and enforcing data policies across the entire data estate and lifecycle. OneTrust supports seamless collaboration between data teams and risk teams to drive rapid and trusted innovation. Recognized as a market pioneer and leader, OneTrust boasts over 300 patents and serves more than 14,000 customers globally, ranging from industry giants to small businesses. The Challenge Are you passionate about enabling AI at scale? We're seeking a talented and driven Principal Software Engineer – Front End to join our geographically distributed Platform AI team. Our mission is to accelerate AI adoption across the company by building reusable, scalable features and foundational components. As a Front End leader, you'll collaborate with teams spanning diverse business domains, shaping the future of enterprise AI through world-class user experiences. Your Mission As a Principal Software Engineer (Front End), you'll drive the development of intuitive, robust, and scalable web interfaces that enable teams across the company to leverage cutting-edge AI capabilities. You will: • Lead the design and development of frontend applications and reusable UI components for AI-driven features using modern JavaScript/TypeScript frameworks (Angular 8+, React, etc.)., • Collaborate closely with backend engineers, data scientists, and product partners to integrate AI models, workflows, and APIs (e.g., those built with Python, LangGraph, and YAML configurations)., • Help define and uphold frontend architecture best practices for performance, accessibility, and maintainability., • Ensure high standards of code quality, test coverage, and frontend observability., • Contribute to the planning, grooming, and architectural discussions for new features and platform enhancements. Development: • Build and maintain scalable, reusable frontend components and modules for AI product features., • Integrate AI workflows, model outputs, and configuration-driven UIs., • Work closely with UX, Product, Backend, and Data Science partners to deliver seamless AI-powered experiences., • Proactively identify and resolve UI/UX issues, ensuring solutions are robust and production-ready. Leadership - Lead by example, mentor peers as appropriate, and help cultivate a culture of technical excellence and innovation. You Are A self-starter who thrives in complex technical environments, you're excited to shape the company's AI future by delivering reusable, scalable frontend solutions. You are comfortable working with sophisticated codebases, proactively learning new technologies, and collaborating across disciplines. Your Experience Includes • Bachelor's or Master's degree in Computer Science, Engineering, or a related field., • 10+ years of professional software engineering experience, with a strong focus on frontend development., • Expert-level proficiency in HTML5, CSS, JavaScript, and TypeScript., • Hands-on experience with modern frameworks (Angular 8+, React, etc.)., • Exposure to backend systems and a working understanding of Java and Python-based APIs., • Familiarity with integrating AI/ML-driven features and configuration-driven UIs (e.g., YAML)., • Experience with public cloud platforms (Azure, GCP, or AWS)., • Comfortable with DevOps, Continuous Integration/Deployment, and Test-Driven Development. Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview. Benefits As an employee at OneTrust, you will be part of the OneTeam. That means you'll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers. Resources Check out the following to learn more about OneTrust and its people: • OneTrust Careers on YouTube Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.com" email address. You may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.net" email address. For more information or if you have been targeted please reach out to . Our Commitment to You When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career. OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.

Job DescriptionStrength in Trust OneTrust's mission is to enable organizations to use data and AI responsibly. Our platform simplifies the collection of data with consent and preferences, automates the governance of data with integrated risk management across privacy, security, IT/tech, third-party, and AI risk, and activates the responsible use of data by applying and enforcing data policies across the entire data estate and lifecycle. OneTrust supports seamless collaboration between data teams and risk teams to drive rapid and trusted innovation. Recognized as a market pioneer and leader, OneTrust boasts over 300 patents and serves more than 14,000 customers globally, ranging from industry giants to small businesses. The Challenge OneTrust serves a diverse, global customer base with a fast-evolving portfolio of solutions that span privacy, consent, AI governance, tech risk, and third-party management. Pricing must keep pace with the rapid innovation across these diverse solutions and balance customer value with sustainable monetization to fuel growth and continued investment in further innovation. Your Mission As a Senior Pricing & Strategy Specialist, you will collaborate with Product, Marketing, Sales, and Finance to design pricing and packaging strategies that maximize customer value and support OneTrust's growth. You will combine internal data analysis, external market trends, and business objectives to develop strategic recommendations and lead their implementation. • Identify Opportunities: Analyze historical pricing performance, segment differences, competitor moves, and market signals to drive revenue growth and design pricing model improvements., • Analysis to Strategy: Transform research into strategic proposals, such as packaging new offerings or optimizing existing pricing models, then forecast the impact of proposed changes., • Proposals to Reality: Partner with product and go-to-market leaders to implement price changes. Create clear, value-focused sales materials (offering overviews, ROI calculators, CPQ logic) to educate GTM teams and realize the value you identified in your proposals., • Innovation Monetization: Assess willingness-to-pay and recommend monetization strategies for newly released features and products; guide Product teams' roadmap prioritization through ROI analysis., • Targeted Sales Plays: Collaborate with GTM Strategy, Sales Programs, and Deal Desk to launch targeted sales plays that drive revenue growth, contributing your understanding of customer segmentation, willingness to pay, and competitive differentiation to improve play effectiveness., • Fluent in SaaS monetization: 4–7+ years in B2B SaaS pricing or related functions (Strategy, Finance, Deal Desk)., • Insight-Driven Storyteller: A clear communicator who can wade into complexity and translate into simple, persuasive, data-backed narratives., • Essential Insights: You excel at uncovering and delivering clear, actionable insights that simplify complex trade-offs for executives and drive initiatives forward., • Balance of Rigor & Speed: Strong modeling skills (Excel, Power BI, SQL); familiarity with value-pricing tools (quantitative & qualitative research techniques, competitive research, financial analysis, deal review)., • Naturally Cross-Functional: You build trust with Product, Sales, Finance, Operations, and Customer Success stakeholders as an everyday practice; you love fast feedback loops and test‑and‑learn., • Naturally Cross-Functional: You consistently build trust with Product, Sales, Finance, Operations, and Customer Success stakeholders throughout initiatives; you love fast feedback loops and a test-and-learn approach., • Education: BS in a relevant field; advanced degree preferred., • Tools: Excellent PowerPoint skills; proficient with Salesforce and enablement platform; experience translating price logic into system requirements - CPQ/DealHub familiarity a plus.Extra Awesome, • Project ownership of packaging, price setting, and/or discount governance initiatives from framing to research and proposal to implementation., • Experience with pricing structures for platforms, multi-offering portfolios, and/or tiered solution packages, • Involvement with implementing license metrics, in-app license consumption reporting, and/or governing license metric overages., • Previous success transitioning customers from legacy pricing models to new pricing to optimize customer value while minimizing disruption., • Developed sales collateral (pricing overviews, playbooks, calculators, FAQs, trainings) that improved deal performance. Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview. Benefits As an employee at OneTrust, you will be part of the OneTeam. That means you'll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers. Resources Check out the following to learn more about OneTrust and its people: • OneTrust Careers on YouTube Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.com" email address. You may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.net" email address. For more information or if you have been targeted please reach out to . Our Commitment to You When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career. OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.

Job DescriptionStrength in Trust OneTrust's mission is to enable organizations to use data and AI responsibly. Our platform simplifies the collection of data with consent and preferences, automates the governance of data with integrated risk management across privacy, security, IT/tech, third-party, and AI risk, and activates the responsible use of data by applying and enforcing data policies across the entire data estate and lifecycle. OneTrust supports seamless collaboration between data teams and risk teams to drive rapid and trusted innovation. Recognized as a market pioneer and leader, OneTrust boasts over 300 patents and serves more than 14,000 customers globally, ranging from industry giants to small businesses. The Challenge We're looking for a strategic and experienced Senior Manager of Account-Based Marketing (ABM) to lead and scale our global ABM efforts. This leader will report to the VP of Global Demand Marketing and will be responsible for owning end-to-end ABM strategy, driving measurable impact on pipeline, and partnering closely with sales and cross-functional teams to prioritize and execute programs. This role is ideal for a data-driven marketer who is passionate about delivering targeted, high-impact experiences to enterprise accounts. Your Mission • Lead the strategic development and execution of a multi-tiered ABM program across key enterprise segments and verticals, • Build and scale a repeatable, strategic ABM program roadmap aligned with pipeline goals, sales priorities, and market opportunities, • Co-own demand generation for ABM—both inbound and outbound—for multiple product lines and buying centers, • Develop an integrated, account-first marketing mix to engage buying committees across the customer lifecycle, • Drive deep buyer insights across target accounts, including pain points, personas, buying groups, and technographics, • Collaborate with cross-functional marketing teams (content, digital, product, field) to develop campaigns, content, and events tailored to ABM goals, • Manage ABM budgets at the offering level with a focus on efficiency metrics like CAC, MQLs, SQOs and pipeline generation, • Partner with sales leadership to align on account prioritization, sales enablement, and joint campaign execution, • Use market signals and intent data to drive proactive cross-functional alignment around messaging, launches, and campaign timing, • Drive reporting, insights, and performance storytelling using ABM technology platforms such as 6sense and SalesforceYou Are, • 8–10+ years of SaaS marketing experience, with at least 5 years in ABM roles, • Proven success building and scaling ABM programs with measurable pipeline impact, • Strong proficiency with ABM tech stacks (6sense, Salesforce, custom content platforms), • Experience presenting to executive stakeholders and translating complex data into actionable insights, • Adept at managing cross-functional initiatives and aligning multiple stakeholders around shared goals, • Strategic thinker with a hands-on approach and a bias for action Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview. Benefits As an employee at OneTrust, you will be part of the OneTeam. That means you'll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers. Resources Check out the following to learn more about OneTrust and its people: • OneTrust Careers on YouTube Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.com" email address. You may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.net" email address. For more information or if you have been targeted please reach out to . Our Commitment to You When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career. OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.

Job DescriptionJoin us to support non-profit organizations by processing donation incoming phone calls and providing donors with quality customer service. This position offers the chance to support a wide range of non-profit and governmental organizations and allows you the flexibility to work from home. If you have excellent communication skills, are motivated, and are passionate about helping others, we want you on our team. Types of Clients: Nonprofit/Charity TV and Radio stations Child welfare agencies Veteran support groups Spiritual and religious organizations Animal advocacy groups RequirementsMinimum 6 months of remote call center experience or 1 year in-office call center experience Must be at least 18 years old Must be an US resident Must use a Windows 11 PC Quiet, professional background for calls Able to type at least 40 words per minute Intermediate computer skills Able to pass a background check Must be able to complete a voice assessment and a mock call Preferred Skills: Highly organized and self-motivated Excellent communication skills Intermediate PC proficiency Reliable and Dependable Able to provide excellent customer service Technology Requirements: Windows 11 ONLY – No Chromebooks or Apple (Macs) allowed 16 GB RAM computer is preferred Dual monitors Noise-canceling USB headset Hard-wired internet connection (Ethernet; No WiFi allowed) BenefitsInbound phone work: $0.20 - $0.32 per talk minute, depending on the project Experienced agents can earn up to $0.35 per talk minute Additional opportunities for email, ticket, and chat support available with varied pay rates Flexible hours with 24/7 availability

Job Description Enabling safe and rewarding digital lives for genuine people, everywhere We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification. With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live. About the team and role Customer Success Team At GBG, we don’t just provide products. We deliver valued solutions to help our customers grow their business. This is a unique opportunity to join our Customer Success team at the ground floor and have a direct imprint on how our organization serves as the connection point between our customers, our solutions, and the rest of the GBG organization. We will work together under the guiding principle that healthy customers are growing customers and to achieve that requires: · Understanding our customer’s goals and quantifying how GBG helps achieve them · Demonstrating curiosity in our customer’s needs and their business strategy · Building relationships and engagements across different levels of our customers · Partnering cross functionally within GBG to operate on behalf of our customers · Challenging both our customers and GBG team on new ways to innovate for growth The Role As a Customer Success Manager at GBG, you'll be the strategic partner to a portfolio of clients engaging with them from signature through onboarding, adoption, and long-term value realization. Your role centres on building trusted relationships, driving product engagement, and ensuring customers achieve their business goals through our solutions. You’ll collaborate cross-functionally with Sales, Customer Growth, Onboarding, Product, and Support to deliver a seamless customer experience for a healthy engagement. This includes proactively managing renewals, identifying expansion opportunities, and serving as the voice of the customer to influence internal priorities. Expect a dynamic mix of consultative problem-solving, data-driven insights, and advocacy that turns satisfied customers into loyal champions. What you will do • Responsible for base revenue retention on existing GBG solutions within customer portfolio, • Help design and measure health metrics and implement improvement plans as required, • Build relationships with existing contacts and identify new contacts to deepen engagement, • Uncover new customer challenges and provide Customer Growth counterparts with insight into potential upsell/cross-sell opportunities (CSQLs), • Craft and execute key engagements during the customer lifecycle including business reviews, internal account plans, and renewal engagements, • Proficient in GBG’s solutions and the value they provide across various use cases, • Understand your customer’s needs to guide them through best practice product adoption, • Leverage internal tools to monitor daily volumes to identify any peaks/valleys within current solutions and facilitate appropriate actions and resolutions where needed, • Work with customer support team to understand trends in customer/vertical level commonalities in recurring tickets/issues, • Operate cross-functionally with a wide range of internal teams to address customer needs and issues Skills we are looking for Experience: • Minimum 3+ years in customer-facing roles, including day-to-day account management and senior-level stakeholder engagement., • Proven track record of owning and managing customer meetings, including quarterly business reviews (QBRs)., • Demonstrated ability to develop customer account plans and perform SWOT analysis. Skills & Competencies: • Strong passion for delivering best-in-class customer experience., • Ability to translate data into compelling success stories and actionable insights., • Comfortable working cross-functionally with Sales, Marketing, Product, and Operations in a fast-paced environment., • Proactive mindset for identifying solutions and managing execution to completion., • Interest in product capabilities and applying them to solve customer challenges., • Agility to work in ambiguous situations and apply an entrepreneurial approach to new challenges., • Curiosity to explore innovative methods, including leveraging AI for faster, more efficient customer value delivery. Technical Proficiency: • Familiarity with Microsoft Office Suite, Salesforce, Power BI/Tableau, Gong, and/or Customer Success platforms. Industry Knowledge: • Experience in identity verification, fraud prevention, or familiarity with industries such as gaming, banking, fintech, lending, insurance, retail, or technology. Benefits To find out more As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process. To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to and we’ll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers.

Job Description Enabling safe and rewarding digital lives for genuine people, everywhere We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification. With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live. About the team and role Customer Success Team At GBG, we don’t just provide products. We deliver valued solutions to help our customers grow their business. This is a unique opportunity to join our Customer Success team at the ground floor and have a direct imprint on how our organization serves as the connection point between our customers, our solutions, and the rest of the GBG organization. We will work together under the guiding principle that healthy customers are growing customers and to achieve that requires: • Understanding our customer’s goals and quantifying how GBG helps achieve them, • Demonstrating curiosity in our customer’s needs and their business strategy, • Building relationships and engagements across different levels of our customers, • Partnering cross functionally within GBG to operate on behalf of our customers, • Challenging both our customers and GBG team on new ways to innovate for growth The Role As a Customer Success Operations Manager, you will be the straegic and operational backbone of the Customer Success team. You’ll optimize systems, processes, data, and technology to enable our Customer Success Managers (CSMs) to focus on building strong customer relationships. You’ll drive automation, manage the internal CS tool tech stack, analyze customer health data, and design workflows that improve team productivity, consistency, and retention outcomes. This role is ideal for someone that enjoys working cross-functionally and who thrives at the intersection of strategy, systems, and scale. What you will do • Own and optimize the Customer Success tech stack (e.g., CS platform, Salesforce, etc.), • Design and implement scalable processes that support CSM workflows and customer lifecycle management, • Develop and maintain dashboards and reporting to monitor customer health, churn risk, and engagement, • Partner with cross-functional teams to align CS Ops initiatives with broader business goals, • Automate routine tasks to increase CSM efficiency and reduce manual work, • Support onboarding, training, and enablement of CSMs on tools and processes, • Lead initiatives to improve data quality, segmentation, and actionable insights, • Track and report on KPIs related to retention, expansion, and customer satisfaction Skills we are looking for • 3+ years of experience in Customer Success Operations, Revenue Operations, or a related field within a SaaS or technology environment., • Advanced proficiency in Salesforce and ServiceCloud, with hands-on experience configuring workflows, dashboards, and automation to support CS teams., • Demonstrated success in designing and scaling operational processes that improve efficiency and customer outcomes across teams or regions., • Strong analytical skills, with 2+ years of experience in data visualization and reporting using tools such as Tableau, Power BI, or advanced Excel (pivot tables, VLOOKUP, macros)., • Proven track record of managing cross-functional projects, including stakeholder alignment, timeline management, and delivery of measurable results., • Experience supporting CS teams with tools, insights, and playbooks that drive adoption, retention, and expansion., • Ability to translate business needs into scalable operational solutions, including system enhancements, process improvements, and reporting frameworks., • Comfortable operating in fast-paced, ambiguous environments, with a bias for action and continuous improvement., • Excellent written and verbal communication skills, with a proactive, solution-oriented mindset and the ability to influence across levels. Benefits To find out more As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process. To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to and we’ll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers.

Job DescriptionStrength in Trust OneTrust's mission is to enable organizations to use data and AI responsibly. Our platform simplifies the collection of data with consent and preferences, automates the governance of data with integrated risk management across privacy, security, IT/tech, third-party, and AI risk, and activates the responsible use of data by applying and enforcing data policies across the entire data estate and lifecycle. OneTrust supports seamless collaboration between data teams and risk teams to drive rapid and trusted innovation. Recognized as a market pioneer and leader, OneTrust boasts over 300 patents and serves more than 14,000 customers globally, ranging from industry giants to small businesses. The Challenge Mid Market Account Executives have a critical role and responsibility to deliver new client acquisition in zero-base accounts, while also ensuring successful relationships and revenue growth with existing customers. We invest heavily in our Sales Team through demand generation, methodology-driven sales philosophy, weekly sales trainings, customer-driven roadmaps, and a readily-available executive team to help close deals. Our Account Executives have a significant total contract value (TCV) opportunity with uncapped commission! Your Mission The Account Executive (AE) is responsible for consistently generating, qualifying, and executing opportunities that solve complex problems to support our customers within a targeted geographic territory in the pursuit of becoming more trusted organizations. • Uncover net new business opportunities and successfully take them through the sales cycle to closure., • Will be responsible for sourcing and qualifying sales opportunities, setting proper customer expectations, handling negotiations and accurately forecasting to management., • Utilize two-sided discovery to build relationships, understand the customers' needs and articulate valuable solutions to ensure OneTrust is viewed as a trusted advisor., • Understand key competitors and their strategies to clearly differentiate OneTrust's solutions in the marketplace., • Identify and leverage contributors, leaders, and champions to drive execution of the sales strategy . Your experience includes: • Experience selling B2B software/SaaS or related technologies., • Ideally 3+ years of software sales experience., • Track record of performance with landing net new logos using Value Selling while growing and supporting existing key accounts., • Experience consistently generating net new pipeline including sales sourced pipeline., • Previous experience running sales presentations and demos., • Familiarity with Salesforce.com or similar CRM solutions., • Fluency in English Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview. Benefits As an employee at OneTrust, you will be part of the OneTeam. That means you'll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers. Resources Check out the following to learn more about OneTrust and its people: • OneTrust Careers on YouTube Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.com" email address. You may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.net" email address. For more information or if you have been targeted please reach out to . Our Commitment to You When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career. OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.

Job DescriptionSalary: GlassesUSA.com has been disrupting the traditional eyewear industry, becoming the fastest growing and leading online eyewear retailer in the world with millions of customers. Our cutting-edge in-house technologies and data-driven philosophy constantly keep us on the frontline of the global eCommerce B2C industry. We are looking for a Customer Experience & Billing Specialist to assist our customers with all their billing needs. The CX Billing Specialist responsibilities include resolving customer queries, recommending solutions and solving billing inquiries and issues. To be successful in this role, you should be an excellent communicator whos able to earn our clients trust. Ultimately, you will help establish our reputation as a company that offers exceptional customer experience during all sales and after-sales procedures. Qualifications: • Two years minimum customer service experience required., • Understanding of how CRM systems work., • Proficiency in the Google Suite and Microsoft Suite., • Excellent communication and problem-solving skills., • Multi-tasking abilities are a must., • Experience handling invoices and billing, • Experience with refunds is a plus, • Experience in customer service/support/sales or a similar role via live chat, phone, and email is a plus., • Familiarity with our industry is a plus., • Experience using help desk software is a plus., • Familiarity with eCommerce and/or Optical Industry is a plus. Responsibilities: • Responding to customer queries in a timely and accurate way via email, phone, live chat, and messaging., • Diagnosing customer billing issues or requests, solving problems, and helping with queries about their order., • Complete tickets based on priority and SLA protocols., • Handling VIP customers - including order creation, refund calculations, ticketing, and resolving customer issues by phone., • Completing daily tasks assigned., • Leading and developing special projects and initiatives., • Other duties as assigned. What were looking for: • An individual with a high attention to detail., • Patience when handling tough cases., • An Individual that is great with numbers and has an analytical mindset., • Great customer service organization - deliver WOW to our customers., • An individual that prioritizes teamwork., • Someone who is dependable and reliable., • Willingness to actively contribute to and lead improvement initiatives. Benefits: • Entitlements to the companys benefits policy, • Paid time off, • Sick days, • Life Insurance, • Disability Coverage, • Referral Program, • Various other benefits via TriNet Job Type: Full-time. On site. College Park, GA (Greater Atlanta Area) Schedule: • Monday-Friday, • Shifts for either 9 AM - 6 PM or 10 AM - 7 PM

Job Description Remote Call Center Representative Job Title: Customer Service Representative (Remote) Company: BrandCoven Location: Remote (Work from Home) Job Type: Full-time/Part time Brandcoven is a leading marketing agency that specializes in helping businesses build and maintain strong brands. We are currently seeking a motivated and customer-oriented individual to join our team as a Call Center Representative. This is a remote position, meaning you can work from the comfort of your own home anywhere in the USA. Job Summary: As a Remote Call Center Representative, you will be the primary point of contact for our customers, providing top-notch service and support via phone, email, and chat. Your excellent communication skills, patience, and problem-solving abilities will ensure customer satisfaction and loyalty. Responsibilities: • Respond to customer inquiries and resolve issues in a timely and professional manner, • Provide product information, troubleshoot issues, and escalate complex problems to senior teams, • Utilize strong communication and interpersonal skills to build customer relationships, • Meet or exceed performance metrics and quality standards, • Collaborate with team members to share knowledge and best practices Requirements: • High school diploma or equivalent required; associate's or bachelor's degree preferred, • 1-2 years of customer service experience, preferably in a call center environment, • Excellent communication, listening, and problem-solving skills, • Ability to work in a fast-paced, dynamic environment, • Reliable internet connection and quiet workspace What We Offer: • Competitive hourly rate, • Flexible scheduling (part-time/full-time, day/night shifts), • Opportunities for career growth and professional development, • Comprehensive benefits package (health, dental, vision), • Remote work environment with flexible work arrangements How to Apply: If you're passionate about delivering exceptional customer service and working in a dynamic remote environment, please submit your application, including your resume and a brief cover letter. Equal Opportunity Employer: BrandCoven is an equal opportunity employer committed to diversity and inclusion. We welcome applications from qualified candidates. If you are a self-motivated individual with a passion for providing exceptional customer service, we would love to hear from you. Join our team at Brandcoven and help us continue to build and maintain strong brands for our clients. Apply now and be a part of our growing company.

Job DescriptionStrength in Trust OneTrust's mission is to enable organizations to use data and AI responsibly. Our platform simplifies the collection of data with consent and preferences, automates the governance of data with integrated risk management across privacy, security, IT/tech, third-party, and AI risk, and activates the responsible use of data by applying and enforcing data policies across the entire data estate and lifecycle. OneTrust supports seamless collaboration between data teams and risk teams to drive rapid and trusted innovation. Recognized as a market pioneer and leader, OneTrust boasts over 300 patents and serves more than 14,000 customers globally, ranging from industry giants to small businesses. The Challenge We're looking for a highly experienced Security Assurance Specialist to join our Information Security team at a fast-paced SaaS company. This individual contributor role is ideal for someone who combines deep security expertise with strong communication skills and a collaborative mindset. You'll play a critical role in supporting customer trust, mentoring junior staff, and ensuring our contractual and compliance obligations are met. Your Mission Customer & Partner Engagement • Respond to complex security questionnaires and due diligence requests., • Act as the primary representative for the company in customer meetings to address security posture, controls, and risk mitigation strategies., • Perform customer audits on the OneTrust platform with minimal oversight., • Translate technical security concepts into business-friendly language., • Act as the primary point of contact for Strategic & Enterprise customer escalations, driving timely resolution and preventing recurrence through post incident reviews and process improvements., • Review and provide input on contracts, data protection agreements, and other legal documents for security-related terms., • Partner with Legal and Commercial teams to negotiate and validate security terms., • Mentor junior security assurance team members, providing guidance and support on best practices and professional development., • Create charge-back process for customer audits to be billed against., • Maintain and improve documentation related to security assurance workflows., • Identify opportunities to streamline and automate assurance processes. You Are, • 5-10 years of experience in Information Security, with a focus on security assurance, risk management, or compliance in a SaaS environment., • Experience mentoring and developing high performing teams, with a track record of elevating team capability and fostering a culture of excellence., • Demonstrated ability to influence cross functional teams and drive organizational change in security, risk, and compliance domains., • Proven success in driving programs that scale trust and security practices across large organizations., • Proven ability to brief and influence executives and customers on trust, security, and compliance strategy., • Strong understanding of security frameworks and standards (e.g., ISO 27001, SOC 2, NIST)., • Demonstrated ability to interpret and communicate technical security concepts to non-technical audiences., • Experience working cross-functionally with Legal, Sales, Engineering, and Customer Success teams.Extra Awesome, • Professional certifications such as CISA (Certified Information Systems Auditor) or CISM (Certified Information Security Manager)., • Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and SaaS architecture. Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview. Benefits As an employee at OneTrust, you will be part of the OneTeam. That means you'll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers. Resources Check out the following to learn more about OneTrust and its people: • OneTrust Careers on YouTube Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.com" email address. You may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.net" email address. For more information or if you have been targeted please reach out to . Our Commitment to You When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career. OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.

Job DescriptionSalary: Who we are: CINC is the #1 Real Estate CRM and Website provider in North America for elite real estate agents. CINC was founded in 2011 and we are based in Atlanta, GA. Our robust solution is a complete CRM platform that allows real estate professionals to seamlessly manage & nurture their clients and grow their business. We are currently seeking a talented, highly skilled team member to join our fast-paced Front Line Support team. Front Line Support members are the first point of contact between our company and our clients. This role is for a Monday - Friday, 9am - 6pm schedule, in office 2 days per week Responsibilities: • Serve as the main point of contact for all CINC Clients, • Act as a trusted advisor, thought leader, and subject matter expert to clients in relation to the full suite of CINC products/solutions, • Build strong, trust-based relationships with clients to drive product adoption and drive results toward continued business growth and high client satisfaction, • Prepare and educate clients on product features and new releases, • Coach clients on CINC product and best practices, • Gain an understanding of client needs and capture feedback, while owning requests and advocating for the client throughout the process, • Act as a liaison between internal teams to ensure client needs are being met, coordinating amongst implementation, sales, client marketing, finance, and product teams., • 1+ years of technical support or client success in a SaaS organization, • High School diploma required. Bachelors degree in a related field preferred but not required, • Demonstrated ability to manage a high volume of activities and clients with varying priorities, • Desire and ability to be a hands-on contributor, • Strong communicator who can give an excellent presentation and write an eloquent email, • Strong understanding of the web, html, browsers, cross-browser compatibility, etc., • Empathy with a flair for understanding what a client really needs and why they need it, • Ability to work with cross-functional teams, • Demonstrated ability to create, develop, and enhance customer relationships, • Self-starter, • Commitment to CINCs mission and core values, • Experience with Salesforce, Slack, and Zoom preferred, • Real Estate knowledge preferred but not required, • We are dedicated to a healthy work/life balance, • An Employee Stock Purchase Program, • A generous Continuing Education Fund to better yourself with, • 401K Matching, • Fitness reimbursement and lunch stipends (when you come into the office)

Job Description Jewelry Consultant - Atlanta, GA Our Jewelry Consultants provide an exceptional experience for every Brilliant Earth customer. As a Jewelry Consultant you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. Curious about a day in the life? Check out a day in the life of a Jewelry Consultant Here! The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person at our Atlanta, GA showroom, located in Midtown. What you’ll do: • Utilize sales strategies and deep product knowledge to guide customers through multiple purchasing decisions via appointments and walk-in consultations, creating memorable and personalized experiences for each customer., • Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product, • Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience., • Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries., • Call customers to confirm showroom appointments and answer any pre-appointment questions., • Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance., • Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security., • Open and/or close the showroom and waiting area., • Use our ERP system to manage your tasks and communicate cross-functionally., • A passion for the customer. You don’t just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door., • A drive to exceed goals. You love a good challenge! You’re a self-proclaimed “over-achiever” on a mission to exceed your sales targets., • It’s all in the details. When it comes to our customer’s biggest moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you’re interacting with a customer or teammate in person, via email, or by chat, you’re clear and concise. At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Set Schedule. We offer consistent weekly hours, and 2 consecutive days off., • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Sales Incentive Programs. Incentive programs to recognize and reward sales performance., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it’s important to recharge and relax - you’ll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. If selected for an interview the process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . Powered by JazzHR 38DTEL9Tog

Job Description StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. In this role, we are looking for a customer-first focused individual who is both detail-oriented and experienced in handling high-value accounts with professionalism and precision. As a VIP Relations Specialist at StubHub, you will play a crucial role in elevating our customer service offerings, specializing in high-value transactions that demand exceptional, white-glove service. You will proactively monitor and engage with VIP customers, ensuring that from beginning to end, their experience is seamless and exemplary. In this dynamic, fast-paced environment, your ability to deliver outstanding results will be key to driving success. We aim to be recognized as the best and most trusted customer experience brand in the world! This full-time position may require weekend, holiday, daytime, and/or evening hours. This role will begin as in-office 5 days per week for the first 3-6 months and then will shift to in-office 3 days per week to ensure cross-functional collaboration. What You'll Do • Provide prompt, professional, and courteous assistance to customers via multiple communication channels (phone, email, chat) regarding high dollar transactions, ensuring a high level of satisfaction and resolution., • Guide customers through the transaction processes, offering step-by-step support and troubleshooting., • Proactively identify, investigate, and resolve customer issues or concerns related to high value transactions promptly and effectively, collaborating with relevant departments to ensure a quick resolution., • Accurately document customer interactions and transactions, and generate reports to track trends, identify recurring issues, and suggest improvements for customer support processes., • Proactively identify opportunities to enhance customer support procedures, streamline processes, and contribute to the improvement of customer experience within high value transactions., • 2+ years of experience in customer service or a related role, with demonstrated success., • Proven track record of achieving and exceeding performance targets and driving continuous improvement initiatives., • Experience in managing accounts or providing specialized support in industries with high-value transactions, such as finance, luxury retail, or hospitality., • Familiarity with the dynamic live event landscape, ticketing systems, and primary ticketing platforms., • Problem Solving: Utilizes analytical skills to dissect complex issues and make informed decisions that engineer long-term solutions based on data analysis, customer feedback, and organizational objectives to enhance customer satisfaction., • Communication: Communicates effectively with team members, management, and stakeholders to convey ideas, provide guidance, and foster collaboration., • Attention to Detail: Exhibits meticulous attention to detail in every customer interaction, ensuring precision in transaction processing and data management., • Customer Advocate: Champions customer needs, ensuring that their concerns are prioritized and addressed promptly, fostering loyalty and long-term engagement., • Relationship Building: Builds and maintains strong relationships with customers, team members, and stakeholders to drive engagement and loyalty., • Technological Proficiency: Stays current with relevant technology and CRM platforms that enhance customer interaction and service delivery, ensuring efficiency and accuracy.

Job DescriptionWho is Flock? Flock Safety is the leading safety technology platform, helping communities thrive by taking a proactive approach to crime prevention and security. Our hardware and software suite connects cities, law enforcement, businesses, schools, and neighborhoods in a nationwide public-private safety network. Trusted by over 5,000 communities, 4,500 law enforcement agencies, and 1,000 businesses, Flock delivers real-time intelligence while prioritizing privacy and responsible innovation. We’re a high-performance, low-ego team driven by urgency, collaboration, and bold thinking. Working at Flock means tackling big challenges, moving fast, and continuously improving. It’s intense but deeply rewarding for those who want to make an impact. With nearly $700M in venture funding and a $7.5B valuation, we’re scaling intentionally and seeking top talent to help build the impossible. If you value teamwork, ownership, and solving tough problems, Flock could be the place for you. The Opportunity Flock Safety is looking for a Journeyman Electrician to join our Product Deployment team. The Product Deployment team is composed of individuals who are results-driven, detail-oriented and combine a great work ethic with critical thinking to install products that delight our customers and drive our shift to be a multi-product company. The Journeyman Electrician will be responsible for installing and maintaining electrical systems and equipment in accordance with National Electrical Code (NEC) standards and company policies. This role requires a strong understanding of electrical theory, practical application, and safety regulations. Required Availability: Work hours are M-F with occasional extended hours in order to meet project deadlines and customer expectations. Travel: Expect frequent regional travel (Up to 90%) for various activities, such as installation, maintenance, and testing. This role is on the road typically a couple weeks at a time. * Install and troubleshoot electrical components such as wiring, switches, outlets, circuit breakers, and panels supporting Flock products. * Perform testing and troubleshooting using various electrical testing equipment (e.g., multimeters, voltage testers, ammeters). * Adhere to all safety regulations and NEC codes. * Troubleshoot and diagnose electrical problems efficiently. * Estimate time and materials required for projects. * Ensure all work is completed to a high standard of quality. * May be required to train and mentor apprentice electricians. * Work with a bucket truck and/or ladder to work on equipment up to 30’ high * Provide installation pictures via Flock field app * Maintain accurate records of work performed. * Perform work in a safe and professional manner * Meet with customers to discuss installation options and perform site surveys * Communicate effectively with both internal teams and customers * May require installing poles of varying lengths per install specifications with digging a minimum of 8” x 24” holes The Skillset * Valid Journeyman Electrician certification. * Proven experience as a Journeyman Electrician (typically 4+ years). * Thorough knowledge of the National Electrical Code (NEC). * Strong understanding of electrical theory and practical application. * Proficiency in reading and interpreting blueprints, schematics, and wiring diagrams. * Experience with various electrical testing equipment. * Ability to troubleshoot and diagnose electrical problems efficiently. * Excellent communication and interpersonal skills. * Ability to work on a computer navigating business systems, like Salesforce. * Ability to work independently and as part of a team. * Strong commitment to safety regulations and procedures. * Physical ability to perform the demands of the job, including lifting, bending, and working in various positions. * Valid driver's license and clean driving record. Physical Activities Performed Frequently: * Ascending or descending ladders, stairs, scaffolding, ramps, and poles * Moving about to accomplish tasks or moving from one worksite to another * Adjusting or moving objects up to 75 pounds in all directions * Communicating with others to exchange information, often over the phone * Repeating motions that may include the wrists, hands and/or fingers * Operating machinery and/or power tools * Operating motor vehicles or heavy equipment * Constantly assessing the accuracy, neatness and thoroughness of the work assigned Feeling uneasy that you haven’t ticked every box? That’s okay; we’ve felt that way too. Studies have shown women and minorities are less likely to apply unless they meet all qualifications. We encourage you to break the status quo and apply to roles that would make you excited to come to work every day. 90 Days at Flock We are a results-oriented culture and believe job descriptions are a thing of the past. We prescribe to 90 day plans and believe that good days, lead to good weeks, which lead to good months. This serves as a preview of the 90 day plan you will receive if you were to be hired in this role at Flock Safety. The First 30 Days * Onboard and Understand: Gain a thorough understanding of Flock’s mission, values, and the specific objectives of our electrical program. * Familiarize with Support Tools and Processes: Learn the internal systems, tools, and methodologies used to track customer deployments, monitor project schedules, and develop project documentation. * Understand Product Details: Begin hands-on training with Flock products, including hardware components like drones, docking stations, and radar systems. * Meet Key Stakeholders: Build relationships with cross-functional teams, including deployment engineers, project managers, and the Engineering team, as well as third-party partners. * Shadow Team Members: Observe and assist with field installs, learn escalation procedures, and begin handling less complex customer installations with guidance. * By the end of the first month, the Journeyman will be prepared to lead ongoing deployments, support troubleshooting hardware components, and assist in the survey and deployment process development. The First 60 Days * Take Ownership of Deployments: They will be responsible for ensuring the proper installation and functionality AC powered devices in their region, including LPR cameras, video cameras, docking stations, and radar systems. * Escalate Complex Issues: Triage more complex technical support issues and collaborate closely with engineering teams to provide solutions. Start identifying repeat issues and assist with creating solutions to prevent future occurrences. * Develop Support Knowledge Base: Contribute to building a comprehensive support knowledge base, documenting solutions to common problems and providing guidance for support staff. * By the end of this phase, the Journeyman will have gained valuable hands-on experience in supporting the technical and logistical challenges of all Flock deployments. 90 Days & Beyond * Take Full Ownership of the Your Region: Assume full responsibility for managing AC powered installs across a geographic territory, ensuring the timely and efficient resolution of questions and issues. * Expand the Knowledge Base: Continue to develop and refine the support knowledge base, adding detailed documentation on hardware/software troubleshooting and best practices for deployment. * By the end of the 90 days, the Deployment Specialist will be fully capable of independently deploying customer projects, troubleshooting hardware issues, and advancing critical initiatives for our AC power program. The Interview Process We want our interview process to be a true reflection of our culture: transparent and collaborative. Throughout the interview process, your recruiter will guide you through the next steps and ensure you feel prepared every step of the way. * Our First Chat: During this first conversation, you’ll meet with a recruiter to chat through your background, what you could bring to Flock, what you are looking for in your next role, and who we are. * The Hiring Manager Interview: You will meet with your potential future boss to really dive into the role, the team, expectations, and what success means at Flock. This is your chance to really nerd out with someone in your field. * The Panel: Learn more about the team, responsibilities, and workflows. You should be prepared to speak about past projects, how you collaborate and communicate with others, and how you live our values. Depending on the team and role you are interviewing for, you may meet with several teammates as well as cross-functional partners. Salary & Equity In this role, you’ll receive a starting salary between $64,000 and $88,000 as well as Flock Safety Stock Options. Base salary is determined by job-related experience, education/training, as well as market indicators. Your recruiter will discuss this in-depth with you during our first chat. The Perks ????Flexible PTO: We seriously mean it, plus 11 company holidays. ⚕️Fully-paid health benefits plan for employees: including Medical, Dental, and Vision and an HSA match. ????Family Leave: All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time. ????Fertility & Family Benefits: We have partnered with Maven, a complete digital health benefit for starting and raising a family. Flock will provide a $50,000-lifetime maximum benefit related to eligible adoption, surrogacy, or fertility expenses. ????Spring Health: Spring Health offers a variety of mental health benefits, including therapy, coaching, medication management, and digital tools, all tailored to each individual's needs. ????Caregiver Support: We have partnered with Cariloop to provide our employees with caregiver support ????Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions. ????ERGs: We want all employees to thrive and feel like they belong at Flock. We offer three ERGs today - Women of Flock, Flock Proud, and Melanin Motion. If you are interested in talking to a representative from one of these, please let your recruiter know. ????Productivity Stipend: $250 per year to use on Audible, Calm, Masterclass, Duolingo, Grammarly and so much more. ????WFH Stipend: $150 per month to cover the costs of working from home. Tools & Gear: Flock Safety-branded uniforms, tools, and safety gear as well as an annual $250 uniform expense allowance ????Work Vehicle: The use of a well-equipped Flock Safety owned Sprinter van and fully-paid-for gas card #ZR Flock is an equal opportunity employer. We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us. We are committed to fostering an environment that is inclusive, transparent, and collaborative. Mutual respect is central to how Flock operates, and we believe the best solutions come from diverse perspectives, experiences, and skills. We embrace our differences and know that we are stronger working together. If you need assistance or an accommodation due to a disability, please email us at . This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process. At Flock Safety, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, as well as market indicators. The range above is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future. This job posting may span more than one career level. Compensation Range: $64K - $88K

Job DescriptionStrength in Trust OneTrust's mission is to enable organizations to use data and AI responsibly. Our platform simplifies the collection of data with consent and preferences, automates the governance of data with integrated risk management across privacy, security, IT/tech, third-party, and AI risk, and activates the responsible use of data by applying and enforcing data policies across the entire data estate and lifecycle. OneTrust supports seamless collaboration between data teams and risk teams to drive rapid and trusted innovation. Recognized as a market pioneer and leader, OneTrust boasts over 300 patents and serves more than 14,000 customers globally, ranging from industry giants to small businesses. The Challenge We're looking for a Principal Software Engineer with a passion for solving problems to join our agile AI Governance team at OneTrust. Principal Software Engineers are responsible for developing, contributing to decisions related to design and architecture of new frontend and/or backend features while supporting existing development efforts for our industry-leading platform. Your Mission Development • Support development of Java microservices/Libraries while integrating with various AI platforms for OneTrust's AI Governance product. It will involve the designing, development, and unit testing of applications deployed to MS Azure with cloud application architecture using Core Java, REST, and the Spring ecosystem., • Work closely with UX, Product Managers and/or Product Owners, as well as other developers to contribute to planning and grooming sessions and drive team's discussions on system architecture and component design., • Work toward reducing total number of defects in the module/product to industry standards by catching and fixing issues early in development., • Conduct peer reviews to improve code quality. Your Experience Includes • Bachelor's or master's degree in computer science, Engineering, or related technical or business field., • 8+ years of professional software engineering/development experience, • Extensive hands-on experience and expertise in object-oriented design methodology and application development using Java/J2EE, Design Patterns, Spring MVC, SQL, Web services., • Working experience with one or more AI platforms like Amazon SageMaker, Google Vertex, AWS Bedrock etc., • Experience with elastic search and data streaming tools like Kafka., • Good understanding of web services and SOA related standards like REST/OAuth/JSON., • Moderate understanding of code and script (Python, Bash), • Good experience with SQL and NoSQL databases, • Agile development (Scrum, XP, or Pair Programming) experience, • Ability to use a wide variety of open-source technologies and cloud services., • Familiarity with different databases (Relational and document) is a strong asset., • Familiarity with continuous integration and continuous deployment (CI/CD) tools, such as Jenkins. Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview. Benefits As an employee at OneTrust, you will be part of the OneTeam. That means you'll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers. Resources Check out the following to learn more about OneTrust and its people: • OneTrust Careers on YouTube Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.com" email address. You may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.net" email address. For more information or if you have been targeted please reach out to . Our Commitment to You When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career. OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.

Job DescriptionSalary: $90,000 - $135,000 - Dependent on Experience Software Engineer Agent Experience Team (CRM Product) (Hybrid, Atlanta Area 2 Days/Week in Office) CINC is seeking aSoftware Engineerto join ourAgent Experience Team, working on new (primarily) front-end features within our large, establishedcustom CRM platform. Youll work mostly in our modern stack (Node.js, TypeScript, React) while also collaborating with and extending parts of our existing.NET backend. There are opportunities for full-stack contributors to operate across both worlds. We welcome engineers ofall levels. • Junior candidatesshould bring eagerness, curiosity, and the ability to learn new technologies quickly., • Experienced candidatesshould have practical, on-the-job experience building and maintaining web applications. What You Will Do • Build new front-end features inReactandTypeScriptfor our CRM platform., • Work with and extendnon-React parts of the existing front-end, ensuring new functionality integrates smoothly into the legacy system., • Contribute to backend features primarily inNode.js, while collaborating with and extending backend code written in.NET., • Navigate and debug a mature application with a mixed technology stack identifying issues, tracing them across layers, and crafting reliable fixes., • Work closely with a smart, friendly team of full stack devs, product managers, UX designers, and subject matter experts to create tools that help real estate professionals do their best work., • Enhance and modernize our CRM experience while participating in the ongoing transition of legacy .NET functionality into Node.js/TypeScriptwhere appropriate., • Collaborate across teams and share knowledge improving shared systems, helping teammates level up, and contributing to a culture of learning., • Explore and experiment with AI-assisted development tools like GitHub Copilot and Claude Code. Were learning together and figuring out how to make these tools work for us. Skills You Should Have • Proficiency in JavaScript/TypeScript and modern React development., • Ability to understand, debug, and extendexisting non-React front-end code within a mature application., • Familiarity with backend development in Node.js., • Comfort working with and learning from a predominantly .NET backend., • Solid understanding of SQL databases, including SQL Server and/or PostgreSQL., • Strong debugging and problem-solving skills: the ability to trace issues through legacy code paths, APIs, and multiple layers of the system. What Will Put You Over the Top • Hands-on experience with .NET technologies (C#,ASP.NET, MVC)., • Prior experience contributing to or maintaining large, mature applications., • Experience with cloud platforms, especially AWS., • A genuine curiosity and drive to learn. What This Team Owns • Real estate CRM platform:a web-based, multi-tenant, monolithic .NET application, designed to support new features built in any stack and seamlessly integrated into the user experience., • Satellite services:components of the larger CRM platform built and deployed separately, but part of the larger user experience., • Backend services:including cron-based batch jobs and real-time queues for processing asynchronous and high-volume workloads., • Communication infrastructure:powering text, voice (via Twilio), email (via SendGrid), and chat features., • AI-powered integrations:connecting custom AI features with communication channels to enhance user interactions. What We Offer • Great product with a strong customer base, • Team environment, • Opportunities for advancement and development, • Continuation Education Benefits, • Comprehensive and rich benefit plans, matching 401K, • Employee Stock Purchase Program (ESPP) Work Authorization: Applicants must be legally authorized to work in the United States for any employer. We are unable to provide visa sponsorship (e.g., H-1B, OPT extensions) at this time.

Job DescriptionStrength in Trust OneTrust's mission is to enable organizations to use data and AI responsibly. Our platform simplifies the collection of data with consent and preferences, automates the governance of data with integrated risk management across privacy, security, IT/tech, third-party, and AI risk, and activates the responsible use of data by applying and enforcing data policies across the entire data estate and lifecycle. OneTrust supports seamless collaboration between data teams and risk teams to drive rapid and trusted innovation. Recognized as a market pioneer and leader, OneTrust boasts over 300 patents and serves more than 14,000 customers globally, ranging from industry giants to small businesses. The Challenge Are you passionate about pushing the boundaries of what's possible with artificial intelligence? Join our innovative Platform AI team as a Machine Learning Engineer and help drive the AI transformation across our organization. Our mission is to empower every business unit to leverage AI by building reusable, scalable AI features and infrastructure. As part of our cross-functional team, you'll work alongside talented engineers and data scientists to develop, deploy, and operationalize cutting-edge AI solutions that make a real impact company-wide. Your Mission As a Machine Learning Engineer, you will play a pivotal role in researching, developing, and implementing state-of-the-art AI models and workflows in Python. You will focus on creating production-ready, reusable components and robust pipelines that can be leveraged across multiple business domains. Your work will be at the heart of the company's AI platform, enabling teams to seamlessly adopt and scale AI capabilities for a wide range of use cases. Your Responsibilities Development: • Partner with backend, frontend, and product teams to integrate AI models into scalable, user-facing features., • Participate in technical planning, architecture reviews, and sprint ceremonies to align AI development with platform and business goals., • Share knowledge and collaborate with team members to foster a culture of continuous learning and innovation. Support: • Monitor, evaluate, and improve AI model performance in production environments., • Troubleshoot and resolve issues related to data pipelines, model inference, and deployment., • Document workflows, best practices, and model configurations to ensure reproducibility and transparency. Code Review: • Conduct peer reviews and provide constructive feedback on machine learning code and processes., • Advocate for best practices in ML engineering, testing, and automation. Continuous Learning: • Stay current with advancements in AI/ML, actively exploring and experimenting with new techniques, architectures, and frameworks., • Bring a spirit of curiosity, experimentation, and passion for AI-even if you have not been able to apply it fully in previous roles. You Are An enthusiastic and innovative engineer with a strong desire to solve complex problems using artificial intelligence. You have a solid foundation in Python programming and a deep interest in state-of-the-art AI, whether or not your current role has allowed you to fully pursue it. You thrive in a collaborative, cross-functional environment and are excited to contribute to an ambitious mission of company-wide AI adoption. Your Experience Includes Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview. Benefits As an employee at OneTrust, you will be part of the OneTeam. That means you'll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers. Resources Check out the following to learn more about OneTrust and its people: • OneTrust Careers on YouTube Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.com" email address. You may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.net" email address. For more information or if you have been targeted please reach out to . Our Commitment to You When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career. OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.

Job DescriptionStrength in Trust OneTrust's mission is to enable organizations to use data and AI responsibly. Our platform simplifies the collection of data with consent and preferences, automates the governance of data with integrated risk management across privacy, security, IT/tech, third-party, and AI risk, and activates the responsible use of data by applying and enforcing data policies across the entire data estate and lifecycle. OneTrust supports seamless collaboration between data teams and risk teams to drive rapid and trusted innovation. Recognized as a market pioneer and leader, OneTrust boasts over 300 patents and serves more than 14,000 customers globally, ranging from industry giants to small businesses. The Challenge Are you ready to shape the foundation for enterprise-wide AI adoption? We are seeking a highly skilled Principal Software Engineer – Back End to join our dynamic and geographically distributed Platform AI team. Our mission is to enable every business unit to leverage AI by building reusable, scalable backend services and infrastructure that serve as the backbone for AI-driven solutions. You'll play a crucial role in bridging our extensive enterprise Java codebase with new AI capabilities developed in Python, ensuring seamless integration, reliability, and performance at scale. Your Mission As a Principal Back End Engineer, you will be at the forefront of designing and delivering core backend systems and APIs that power the next generation of AI features across the company. You'll architect and build robust, scalable services primarily in Java and Python, focusing on reusable components that accelerate AI feature adoption in diverse products and domains. Your work will directly enable other engineering teams to incorporate advanced AI into their workflows with minimal friction, driving our company's transformation into a truly AI-powered organization. Development: • Lead the design, implementation, and optimization of backend services and RESTful APIs using Java (Spring Boot, REST) and Python., • Build reusable, modular components and frameworks that make it easy for other teams to integrate AI capabilities into their products., • Develop robust interfaces for deploying, scaling, and managing Python-based AI/ML models and workflows within a predominantly Java backend ecosystem., • Ensure high standards of code quality, maintainability, and reliability through comprehensive unit, integration, and exploratory testing (≥80% coverage or as per team standards)., • Work closely with Front End, Data Science, Product, DevOps, and other engineering teams to deliver cohesive, end-to-end AI-enabled solutions., • Participate in technical planning, sprint grooming, and architectural design sessions to align backend work with overall platform goals., • Proactively identify and troubleshoot backend issues, prioritizing system performance, reliability, and scalability., • Support and maintain legacy Java services while enabling seamless integration of new AI features and APIs., • Conduct thorough peer reviews, set high standards for code quality, and mentor junior developers on backend best practices., • Serve as a subject matter expert for backend architecture, integration patterns, and AI enablement., • Guide and mentor team members, fostering technical growth and ensuring the team remains current on emerging technologies and patterns. Your Experience Includes • Bachelor's or Master's degree in Computer Science, Engineering, or a related field., • 10+ years of professional software engineering experience, with a strong focus on frontend development., • Expert-level proficiency in HTML5, CSS, JavaScript, and TypeScript., • Hands-on experience with modern frameworks (Angular 8+, React, etc.)., • Exposure to backend systems and a working understanding of Java and Python-based APIs., • Familiarity with integrating AI/ML-driven features and configuration-driven UIs (e.g., YAML)., • Experience with public cloud platforms (Azure, GCP, or AWS)., • Comfortable with DevOps, Continuous Integration/Deployment, and Test-Driven Development. Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview. Benefits As an employee at OneTrust, you will be part of the OneTeam. That means you'll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers. Resources Check out the following to learn more about OneTrust and its people: • OneTrust Careers on YouTube Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.com" email address. You may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.net" email address. For more information or if you have been targeted please reach out to . Our Commitment to You When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career. OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.

Job DescriptionStrength in Trust OneTrust's mission is to enable organizations to use data and AI responsibly. Our platform simplifies the collection of data with consent and preferences, automates the governance of data with integrated risk management across privacy, security, IT/tech, third-party, and AI risk, and activates the responsible use of data by applying and enforcing data policies across the entire data estate and lifecycle. OneTrust supports seamless collaboration between data teams and risk teams to drive rapid and trusted innovation. Recognized as a market pioneer and leader, OneTrust boasts over 300 patents and serves more than 14,000 customers globally, ranging from industry giants to small businesses. The Challenge The Compensation Partner serves as a strategic advisor and subject matter expert across all areas of Total Compensation — base pay, variable pay, sales compensation, executive pay and equity. This role provides dedicated partnership to assigned client groups while owning some administrative system responsibilities in preparation for the Workday Annual Compensation Planning cycle. The Compensation Partner also leads the design, build, and maintenance of pay structures, manages compensation compliance audits, and oversees the company's participation in external market surveys. This role offers the opportunity to work hands-on with leaders, HR partners, and cross-functional stakeholders to shape and sustain competitive, equitable, and scalable compensation programs. Your Mission Strategic Partnership • Serve as the primary compensation advisor to assigned business groups, providing data-driven guidance on total compensation strategy, pay decisions, and job leveling., • Partner with HR Business Partners, Talent Acquisition, and Finance to ensure pay recommendations support business objectives, internal equity, and budget alignment., • Design, build, and maintain pay structures and job architecture frameworks to ensure consistency and scalability across the organization., • Administer compensation programs across base, incentive, and equity components, ensuring alignment with the company's total rewards philosophy., • Lead end-to-end Workday Annual Compensation Planning including design, configuration, testing, launch, and cycle close., • Collaborate with HRIS to ensure data integrity, user readiness, and seamless execution of merit, bonus, and equity cycles., • Lead participation in compensation surveys (e.g., AON, Mercer, Radford), ensuring accurate job matching and timely submission., • Analyze external market data to inform pay range updates and maintain competitive positioning across global markets., • Conduct compensation compliance audits to ensure adherence to internal controls, pay equity standards, and applicable labor regulations., • Develop and deliver compensation reports, dashboards, and insights for HR, Finance, and executive stakeholders., • Identify process and system enhancements to improve data accuracy, governance, and overall employee experience., • Lead the creation of job aids, visuals, and learning tools that promote comprehension of compensation programs. You Have, • Bachelor's degree in Human Resources, Business Administration, Finance, or related field or combination of experience and education., • 5+ years of progressive experience in compensation, ideally within technology or high growth global organization., • Strong understanding of total compensation design, market pricing, job architecture, and pay structure methodology., • Hands-on experience with Workday Advanced Compensation — configuration, testing, and planning cycle management., • Advanced analytical and Excel skills; experience with compensation market data tools (e.g., Mercer, Radford, Salary.com)., • Excellent consulting, communication, and stakeholder management skills with the ability to influence across all levels of the organization. Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview. Benefits As an employee at OneTrust, you will be part of the OneTeam. That means you'll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers. Resources Check out the following to learn more about OneTrust and its people: • OneTrust Careers on YouTube Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.com" email address. You may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.net" email address. For more information or if you have been targeted please reach out to . Our Commitment to You When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career. OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.

Job Description Our Dedicated IT Support Technician plays a critical role in delivering exceptional customer service and technical expertise while working directly at the client’s location. This position requires a deep understanding of the client’s IT infrastructure, business processes, and operational workflows, ensuring that IT services align with the organization’s goals while maintaining a high level of productivity and client satisfaction. Primary Responsibilities • Resolve end users' ticket requests; these requests are derived from text, chat, email, and walk-ins, • Strong ability to prioritize and multi-task, • Strong Communication and interpersonal skills with clients and co-workers, • Resolve Tier 1 and Tier 2 service tickets, • Resolve issues that arise with the network, wireless, and or server infrastructure, • Set up new user laptops/desktops using Intune and train end users on this technology, • Work with the primary contact to ensure escalation and timely resolution, • Work with vendors on issues that require the involvement of outside vendors, • Work with internal Accellis teams to assist with critical issues that cause a business disruption, • Travel to different client locations as needed to complete necessary tasks and assist or train users, • Ensure KPIs are being met in client satisfaction and ticket closure, • Configure and Troubleshoot issues with Microsoft Intune/Azure, • Maintain proper communication with the Client Strategy Team or Technical Account Manager (TAM)/vCIO on issues that are not getting resolved in a timely manner., • Partner with the TAM to focus on the client’s long term goals and needs., • Work with the Escalation team on any issues that is out or scope or need escalation, • Cross-train with other Dedicated IT resources with similar clients and provide backup as needed, • Train and ensure other Dedicated IT members are comfortable and knowledgeable when needed, • Professional IT Certifications, such as: Microsoft MCP, MCSA, or MCSE, Citrix CCEA or CCIA, SonicWall CSSA, ConnectWise CCPA, LabTech LTCP, Cisco CCNA, or VMware VCP, etc., • Knowledge of deploying Intune Policies, • Networking skills: switching, routing, firewalls, WLAN, VPNs, AWS, Azure, Client to Site, Site to Site, etc., • Knowledge of Microsoft Azure Environments, • Interpersonal skills: such as telephony skills, communication skills, active listening and client-care., • Diagnosis skills of technical issues., • VMware experience, • Hyper-V experience, • Barracuda product knowledge is a plus, • Ability to multi-task and adapt to changes quickly if priorities change., • Ability to excel in both reactive and proactive work, • Technical awareness: ability to match resources to technical issues appropriately., • Service awareness of all the organization’s key IT services for which support is being provided., • Understanding support tools, techniques, and how technology is used to provide IT services., • Typing skills to ensure quick and accurate entry of service request details., • Self-motivated with the ability to work in a fast-moving and remote environment., • 2-5 years of IT experience.Company DescriptionOur mission at Accellis Technology Group is to have a positive lasting impact on our people, our clients, and our community. We strive to Deliver Transformative Technology and Exceptional Experiences through a Disciplined Commitment to Well Aligned People, Partners, Technology, and Clients We look to reward those individuals that join us with a fun and hard-working environment that delivers the professional, personal, and yes – financial – returns we are all seeking. Accellis Technology Group provides outsourced IT services to businesses with 10 to 400 employees. Our clients often hire us because they have outgrown their "mom and pop" IT provider and are looking for an organization with solid processes, dependable systems, and an even more solid staff behind them. We've been in business since 2001 and recognized as one of the largest MSPs in Ohio. With robust partnerships, excellent leadership, and a fantastic culture, Accellis Technology Group is unstoppable. Come and be a part of it.Our mission at Accellis Technology Group is to have a positive lasting impact on our people, our clients, and our community. We strive to Deliver Transformative Technology and Exceptional Experiences through a Disciplined Commitment to Well Aligned People, Partners, Technology, and Clients We look to reward those individuals that join us with a fun and hard-working environment that delivers the professional, personal, and yes – financial – returns we are all seeking. \r\n\r\nAccellis Technology Group provides outsourced IT services to businesses with 10 to 400 employees. Our clients often hire us because they have outgrown their "mom and pop" IT provider and are looking for an organization with solid processes, dependable systems, and an even more solid staff behind them. We've been in business since 2001 and recognized as one of the largest MSPs in Ohio. With robust partnerships, excellent leadership, and a fantastic culture, Accellis Technology Group is unstoppable. Come and be a part of it.

Job DescriptionAbout GBGEnabling safe and rewarding digital lives for genuine people, everywhere We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification. With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live. About the team and role Technical Support Team The Customer Support Team is responsible for helping GBG’s customers use our products. The Team takes pride in supporting GBG’s Vision through the provision of excellent customer service while providing post sales break fixes and via other technical support activities CVML Engineer As a Computer Vision and Machine Learning (CVML) Engineer, you will be responsible for developing Machine Learning (ML) models. You will collaborate with the CVML team on solving problems and contribute toward an Agile process, as well as, supporting the CVML model deployment and production monitoring processes. What you will do • Provide excellent customer service by logging, investigating, and resolving queries across our product suite in Identity and Location via email, phone, and chat., • Queries will include result and data queries, more complex troubleshooting/user knowledge, implementation support and bug escalation., • Be a subject matter expert, a focal point for questions related to the use of our products., • ·Follow internal procedures, including escalation procedures to Product / Technology team as appropriate., • Contribute to internal and customer-facing knowledge bases by documenting solutions, troubleshooting steps, and best practices., • Interact and provide product knowledge and or training, case reconciliation, escalation support our BPO team based In Costa Rica., • Meet and participate In efforts to support customer success team, account managers, product support teams to enhance customer experience and product Improvement, • Meet our KPI targets such as resolution time, Case follow up, escalation rate, and CSAT scores to continue quality support, • Leverage AI-driven tools and automation platforms to streamline support workflows, identify recurring issues, and contribute to continuous improvement initiatives., • Stay current with product updates, new features, and industry trends through ongoing training and collaboration Skills we're looking for • Previous customer support experience in a technology company or an IT/computing qualification, • Demonstrable technical ability in one or more areas of SQL, API, web services, basic programming and web development., • Strong analytical skills and structured problem-solving approach, • Customer focus and excellent communication, • Interacting and presenting: Communicates confidently and effectively with customers and colleagues alike, both written and verbal, • Organizing and executing: Organized and able to work independently. Delivers results for customers., • Understand and adhere to data privacy, security, and compliance protocols when handling customer information and support cases., • Experience using CRM and ticketing systems (e.g., Salesforce, or similar) to manage customer interactions and case workflows., • Outline the desired skillset and experience in in a bulleted list To find out more As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process. To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to and we’ll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers. Unleash your potential and be part of our mission to power safe and rewarding digital lives.