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Job DescriptionWho is Flock? Flock Safety is an all-in-one technology solution to eliminate crime and keep communities safe. Our intelligent platform combines the power of communities at scale - including cities, businesses, schools, and law enforcement agencies - to shape a safer future together. Our full-service, maintenance-free technology solution is trusted by communities across the country to help solve and deter crime in the pursuit of safer communities for everyone. Our holistic public safety platform is comprehensive and intelligent, providing the actionable evidence needed to solve, deter and reduce crime across neighborhoods, schools, businesses and entire cities. Without compromising transparency or privacy, we are turning unbiased data into objective answers. Flock strives to offer a career-defining experience where you can also make an impact on your community. While safety is a serious business, we are a supportive team that is optimizing the remote experience to create strong and fulfilling relationships even when we are physically apart. Our group of hard-working employees thrive in a positive and inclusive environment, where a bias towards action is rewarded. We have raised over $700M in venture capital from investors including Tiger Global, Andreessen Horowitz, Matrix Partners, Bedrock Capital, Meritech Capital Partners, and Initialized Capital. Now surpassing a $7.5B valuation, Flock is scaling intentionally and seeking the best and brightest to help us meet our goal of reducing crime in the United States by 25% in the next three years. The Opportunity Flock Safety is looking for a Journeyman Electrician to join our Product Deployment team. The Product Deployment team is composed of individuals who are results-driven, detail-oriented and combine a great work ethic with critical thinking to install products that delight our customers and drive our shift to be a multi-product company. The Journeyman Electrician will be responsible for installing and maintaining electrical systems and equipment in accordance with National Electrical Code (NEC) standards and company policies. This role requires a strong understanding of electrical theory, practical application, and safety regulations. Required Availability: Work hours are M-F with occasional extended hours in order to meet project deadlines and customer expectations. Travel: Expect frequent regional travel (Up to 90%) for various activities, such as installation, maintenance, and testing. This role is on the road typically a couple weeks at a time. * Install and troubleshoot electrical components such as wiring, switches, outlets, circuit breakers, and panels supporting Flock products. * Perform testing and troubleshooting using various electrical testing equipment (e.g., multimeters, voltage testers, ammeters). * Adhere to all safety regulations and NEC codes. * Troubleshoot and diagnose electrical problems efficiently. * Estimate time and materials required for projects. * Ensure all work is completed to a high standard of quality. * May be required to train and mentor apprentice electricians. * Work with a bucket truck and/or ladder to work on equipment up to 30’ high * Provide installation pictures via Flock field app * Maintain accurate records of work performed. * Perform work in a safe and professional manner * Meet with customers to discuss installation options and perform site surveys * Communicate effectively with both internal teams and customers * May require installing poles of varying lengths per install specifications with digging a minimum of 8” x 24” holes The Skillset * Valid Journeyman Electrician certification. * Proven experience as a Journeyman Electrician (typically 4+ years). * Thorough knowledge of the National Electrical Code (NEC). * Strong understanding of electrical theory and practical application. * Proficiency in reading and interpreting blueprints, schematics, and wiring diagrams. * Experience with various electrical testing equipment. * Ability to troubleshoot and diagnose electrical problems efficiently. * Excellent communication and interpersonal skills. * Ability to work on a computer navigating business systems, like Salesforce. * Ability to work independently and as part of a team. * Strong commitment to safety regulations and procedures. * Physical ability to perform the demands of the job, including lifting, bending, and working in various positions. * Valid driver's license and clean driving record. Physical Activities Performed Frequently: * Ascending or descending ladders, stairs, scaffolding, ramps, and poles * Moving about to accomplish tasks or moving from one worksite to another * Adjusting or moving objects up to 75 pounds in all directions * Communicating with others to exchange information, often over the phone * Repeating motions that may include the wrists, hands and/or fingers * Operating machinery and/or power tools * Operating motor vehicles or heavy equipment * Constantly assessing the accuracy, neatness and thoroughness of the work assigned Feeling uneasy that you haven’t ticked every box? That’s okay; we’ve felt that way too. Studies have shown women and minorities are less likely to apply unless they meet all qualifications. We encourage you to break the status quo and apply to roles that would make you excited to come to work every day. 90 Days at Flock We are a results-oriented culture and believe job descriptions are a thing of the past. We prescribe to 90 day plans and believe that good days, lead to good weeks, which lead to good months. This serves as a preview of the 90 day plan you will receive if you were to be hired in this role at Flock Safety. The First 30 Days * Onboard and Understand: Gain a thorough understanding of Flock’s mission, values, and the specific objectives of our electrical program. * Familiarize with Support Tools and Processes: Learn the internal systems, tools, and methodologies used to track customer deployments, monitor project schedules, and develop project documentation. * Understand Product Details: Begin hands-on training with Flock products, including hardware components like drones, docking stations, and radar systems. * Meet Key Stakeholders: Build relationships with cross-functional teams, including deployment engineers, project managers, and the Engineering team, as well as third-party partners. * Shadow Team Members: Observe and assist with field installs, learn escalation procedures, and begin handling less complex customer installations with guidance. * By the end of the first month, the Journeyman will be prepared to lead ongoing deployments, support troubleshooting hardware components, and assist in the survey and deployment process development. The First 60 Days * Take Ownership of Deployments: They will be responsible for ensuring the proper installation and functionality AC powered devices in their region, including LPR cameras, video cameras, docking stations, and radar systems. * Escalate Complex Issues: Triage more complex technical support issues and collaborate closely with engineering teams to provide solutions. Start identifying repeat issues and assist with creating solutions to prevent future occurrences. * Develop Support Knowledge Base: Contribute to building a comprehensive support knowledge base, documenting solutions to common problems and providing guidance for support staff. * By the end of this phase, the Journeyman will have gained valuable hands-on experience in supporting the technical and logistical challenges of all Flock deployments. 90 Days & Beyond * Take Full Ownership of the Your Region: Assume full responsibility for managing AC powered installs across a geographic territory, ensuring the timely and efficient resolution of questions and issues. * Expand the Knowledge Base: Continue to develop and refine the support knowledge base, adding detailed documentation on hardware/software troubleshooting and best practices for deployment. * By the end of the 90 days, the Deployment Specialist will be fully capable of independently deploying customer projects, troubleshooting hardware issues, and advancing critical initiatives for our AC power program. The Interview Process We want our interview process to be a true reflection of our culture: transparent and collaborative. Throughout the interview process, your recruiter will guide you through the next steps and ensure you feel prepared every step of the way. * Our First Chat: During this first conversation, you’ll meet with a recruiter to chat through your background, what you could bring to Flock, what you are looking for in your next role, and who we are. * The Hiring Manager Interview: You will meet with your potential future boss to really dive into the role, the team, expectations, and what success means at Flock. This is your chance to really nerd out with someone in your field. * The Panel: Learn more about the team, responsibilities, and workflows. You should be prepared to speak about past projects, how you collaborate and communicate with others, and how you live our values. Depending on the team and role you are interviewing for, you may meet with several teammates as well as cross-functional partners. Salary & Equity In this role, you’ll receive a starting salary between $64,000 and $88,000 as well as Flock Safety Stock Options. Base salary is determined by job-related experience, education/training, as well as market indicators. Your recruiter will discuss this in-depth with you during our first chat. The Perks ????Flexible PTO: We seriously mean it, plus 11 company holidays. ⚕️Fully-paid health benefits plan for employees: including Medical, Dental, and Vision and an HSA match. ????Family Leave: All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time. ????Fertility & Family Benefits: We have partnered with Maven, a complete digital health benefit for starting and raising a family. Flock will provide a $50,000-lifetime maximum benefit related to eligible adoption, surrogacy, or fertility expenses. ????Spring Health: Spring Health offers a variety of mental health benefits, including therapy, coaching, medication management, and digital tools, all tailored to each individual's needs. ????Caregiver Support: We have partnered with Cariloop to provide our employees with caregiver support ????Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions. ????ERGs: We want all employees to thrive and feel like they belong at Flock. We offer three ERGs today - Women of Flock, Flock Proud, and Melanin Motion. If you are interested in talking to a representative from one of these, please let your recruiter know. ????Productivity Stipend: $250 per year to use on Audible, Calm, Masterclass, Duolingo, Grammarly and so much more. ????WFH Stipend: $150 per month to cover the costs of working from home. Tools & Gear: Flock Safety branded uniforms, tools, and safety gear. ????Work Vehicle: The use of a well-equipped Flock Safety owned Sprinter van and fully-paid for gas card. #ZR Flock is an equal opportunity employer. We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us. We are committed to fostering an environment that is inclusive, transparent, and collaborative. Mutual respect is central to how Flock operates, and we believe the best solutions come from diverse perspectives, experiences, and skills. We embrace our differences and know that we are stronger working together. If you need assistance or an accommodation due to a disability, please email us at . This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process. At Flock Safety, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, as well as market indicators. The range above is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future. This job posting may span more than one career level. Compensation Range: $64K - $88K

Job Description Jewelry Sales Consultant - San Francisco, CA Our Jewelry Sales Consultants provide an exceptional experience for every Brilliant Earth customer. As a Jewelry Consultant you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. Curious about a day in the life? Check out a day in the life of a Jewelry Consultant Here! The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person in our San Francisco, CA showroom. The targeted budget for this position is $26/hour. This compensation budget range may be adjusted at any time at the discretion of the company. What you’ll do: • Utilize sales strategies and deep product knowledge to guide customers through multiple purchasing decisions via appointments and walk-in consultations, creating memorable and personalized experiences for each customer., • Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product, • Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience., • Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries., • Call customers to confirm showroom appointments and answer any pre-appointment questions., • Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance., • Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security., • Open and/or close the showroom and waiting area., • Use our ERP system to manage your tasks and communicate cross-functionally., • A passion for the customer. You don’t just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door., • A drive to exceed goals. You love a good challenge! You’re a self-proclaimed “over-achiever” on a mission to exceed your sales targets., • It’s all in the details. When it comes to our customer’s biggest moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you’re interacting with a customer or teammate in person, via email, or by chat, you’re clear and concise. At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Set Schedule. We offer consistent weekly hours, and 2 consecutive days off., • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Sales Incentive Programs. Quarterly bonuses for achieving sales targets, plus additional bonuses for exceeding goals and monthly bonuses for top sales reps., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it’s important to recharge and relax - you’ll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. If selected for an interview the process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! More About Us: At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . 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Job DescriptionJoin Human Longevity and be a part of revolutionizing the future of medicine! Healthcare, reimagined. Proactive. Precise. Personalized. About Human Longevity At Human Longevity, our mission is to revolutionize medicine by bridging the gap between health span and life span, where our members continue to enjoy optimal health and functionality well into 100+. We provide preventative, predictive and personalized longevity precision medicine that enhances performance and functionality. Our goal is to help our clients enjoy every facet of life by empowering them with technology input and actionable health plans. At Human Longevity, we believe in the science behind longevity medicine, not sensationalism. Our AI-data driven longevity platform blends data and cutting-edge science to create personalized goals for our members, delivering exceptional care all in a relaxing luxurious environment. What is the opportunity? The Physician will report to Medical Director of clinic location, with oversight by leadership of Nucleus Medical Group (medical group partnered with Human Longevity). They will assume responsibility for a wide scope of care, including ordering and evaluating tests as well as performing treatments as clinically indicated. They will be responsible for delivering the longevity precision medicine to our members as set forth by the leadership team. This role requires a focus on optimal proactive preventive care, longevity medicine guidance, optimization of client retention, and passion in growing our AI technology as well as furthering longevity science. Join our team of highly trained, passionate clinicians! What’s in it for you? You will be working with world renowned specialists and longevity trailblazers. From Dr. Craig Venter to our Buck Institute partnership along with our internal team of medical leaders, Human Longevity is a place where clinicians not only save lives daily, but can also thrive in knowledge-based growth, connections to community thought leaders, and scientific advancements. As our team members are essential to the lives of our members and also to our company, you will receive the full membership advantages of Human Longevity for your own personal health as well. Our passion is in extending not just the lives of our members, but also of our team members. What will you do? The Physician will provide advanced clinical medical care in the examination, assessment, and provision of comprehensive care for our members. Our clinicians maintain a clean work environment as well as positivity towards staff and assist in tech as well as clinical developments of our company. Clinicians also are responsible in directing and coordinating the activities of medical assistants they work with, while consulting with and taking direction from medical director. A harmonious work environment is crucial to our company. We encourage mutual learning from all of our clinicians. Tasks and Responsibilities • Provide precision medicine-based concierge longevity care to roughly 200 clients, • As the client’s private longevity precision medicine physician, he/she is responsible for providing client’s medical and health management services, • Participate in the Nucleus Medical Group, focusing on day-to-day clinical operations and development, as well as personalized, prevention focused medical care and targeted health promotion services, • Provide regular clinical support within the practice and also via telemedicine modalities (e.g. phone, email, video chat), • Provide direct clinical oversight to a group of pre-assigned clients; assure high client satisfaction and high client retention rate, • Coordinate with HLI’s Care Delivery System daily to deliver medical care and to support client’s consultation services with medical specialist, • Supervise a team of nurses, technologists, and clinicians in a client-centered model, help clients set health goals, and support daily clinical work, • Help contribute to consolidated report development for quality control purposes, • Regularly review and deliver consolidated reports to clients and develop health goals, • Provide clinical management for clients in collaboration with multidisciplinary internal and external clinician partners, • Assist in training and development of internal and external longevity precision care and specialist physicians committed to delivery of genomics-based, technology-driven medicineMinimum Qualifications (Must have), • At least three years of experience working as a primary care-oriented physician with background in internal medicine or family practice, • Have the passion and skills to delight clients with service-oriented approach and empathetic client interaction., • Board Certified or pending Board certification in Internal Medicine or Family Medicine. Other certifications considered on a case-by-case basis., • Must have or be willing (and qualified) to obtain an unrestricted medical license for California, • Commitment to practice of science-based medicine, • Demonstrate ability to manage, motivate, and empower diverse clinical teams, • Interest in or relevant experience in implementation of innovative medical care models, • Excellent communication skills, • Strong leadership and team-oriented with excellent interpersonal skills.Preferred Qualifications, • Functional and/or Integrative Medicine training, • Experience working in direct pay or concierge medical settings, • Able to thrive in an often ambiguous, challenging, and fast-paced environment, • Experience in working with early stage medical or biotech companies, • Health coaching and behavioral change training, • Knowledge of clinical geneticsCompensation Package, • Competitive compensation and benefits, • Plus Stock Options What do you need to succeed? To ensure success, the Physician will be detail-oriented with the ability to deliver care in a compassionate manner; personalizing care that ensures optimal health and comfort. Collaboration amongst departments of services and care are crucial in our clinician’s success as well as the success of our company. We also encourage our physicians to engage in technological and medical advancements and developments. Human Longevity, Inc. is an equal opportunity employer DISCLAIMER: The information on this description has been designed to indicate the general nature and level of work. It is not designed to be interpreted as a comprehensive inventory of all duties and responsibilities of an employee to this job. Powered by JazzHR qBuRnjwDcR

Job DescriptionAbout Pylon The $13 trillion mortgage industry at the core of the American economy runs on broken assembly lines with human-powered workflows, stitched-together software, and a series of capital markets intermediates. The costs to originate are at an all time high despite foundational shifts in technology. Pylon is rewiring mortgages from the ground up. We are building the only API-first, programmatic infrastructure that fully automates credit, compliance, capital, and operations. For the first time, originators can build and scale mortgage businesses entirely through software, not people. Our team comes from Stripe, Better, and Affirm, and we are backed by Conversion Capital, QED, Citi, Fifth Wall, Peter Thiel, and the founders of Ramp, Mercury, Blend, and others About The Role We’re seeking an entrepreneurial Loan Processor. This role involves hands-on management of our originating customers as well as cross collaboration with internal partners to ensure efficient, compliant loan originations. This will be achieved whilst enhancing systems and workflows for high-quality, scalable operations. You will help shape our platform's future by maintaining and nurturing excellent relationships with our customers We are not a traditional mortgage lender. If you're ready to take on a challenging yet highly rewarding role, and are excited about building flexible automated systems with rigorous oversight that can scale, this opportunity is for you. Key Responsibilities: * Customer Assistance: Respond to inbound customer inquiries via phone, email, and chat, addressing questions related to mortgage loans, applications, payments, refinancing, and more. * Problem Solving: Diagnose and resolve customer issues, providing clear, accurate information, and escalate more complex issues when necessary. * Documentation: Maintain detailed records of customer interactions and transactions, ensuring all inquiries are documented and follow-up actions are completed. * Loan Process Guidance: Provide step-by-step assistance to customers throughout the mortgage application and approval process, including document submission and loan status updates. * Cross-Team Collaboration: Work closely with underwriting, processing, and external loan officers to resolve customer queries and ensure timely updates. * Compliance Adherence: Stay up-to-date with mortgage industry regulations and company policies to ensure compliance in all customer interactions. * Proactive Outreach: Identify opportunities to enhance customer satisfaction through proactive communication, including follow-up on pending loan statuses and other inquiries. * Feedback Collection and Testing: Gather customer feedback and provide insights to the management team to improve processes, customer experience, and service offerings. Qualifications: * Experience: 2-5 years of experience as a Loan Officer, Loan Processor or customer support, preferably in the mortgage industry. * Mortgage Knowledge: Understanding of mortgage processes, terminology, and regulations (e.g. underwriting guidelines, TRID timelines, third party services, etc.). * Communication Skills: Excellent verbal and written communication skills, with the ability to explain complex concepts clearly and concisely. Strong empathy, patience, and a customer-first attitude to build rapport and trust with clients. * Problem-Solving: Strong analytical and problem-solving skills, with the ability to think quickly and handle challenges in a calm, professional manner. * Attention to Detail: High level of accuracy and attention to detail in handling customer inquiries and documentation. * Multitasking: Ability to handle multiple customer inquiries simultaneously and prioritize effectively in a fast-paced environment. Benefits * Ownership: Meaningful early-stage equity in Pylon. * Healthcare: Top-tier medical, vision & dental with support for dependents. * 401(k): Ability to save for your future. * Flexible Time Off: Be on when you’re on and off when you’re off. * Hardware Allowance: $2,000 to fix up your workspace. * Annual Off-sites: Fully paid for team off-sites in beautiful corners of the world. * At-cost Mortgages: We’ll help you finance your next home when you’re ready

Job DescriptionWho is Flock? Flock Safety is an all-in-one technology solution to eliminate crime and keep communities safe. Our intelligent platform combines the power of communities at scale - including cities, businesses, schools, and law enforcement agencies - to shape a safer future together. Our full-service, maintenance-free technology solution is trusted by communities across the country to help solve and deter crime in the pursuit of safer communities for everyone. Our holistic public safety platform is comprehensive and intelligent, providing the actionable evidence needed to solve, deter and reduce crime across neighborhoods, schools, businesses and entire cities. Without compromising transparency or privacy, we are turning unbiased data into objective answers. Flock strives to offer a career-defining experience where you can also make an impact on your community. While safety is a serious business, we are a supportive team that is optimizing the remote experience to create strong and fulfilling relationships even when we are physically apart. Our group of hard-working employees thrive in a positive and inclusive environment, where a bias towards action is rewarded. We have raised over $700M in venture capital from investors including Tiger Global, Andreessen Horowitz, Matrix Partners, Bedrock Capital, Meritech Capital Partners, and Initialized Capital. Now surpassing a $7.5B valuation, Flock is scaling intentionally and seeking the best and brightest to help us meet our goal of reducing crime in the United States by 25% in the next three years. The Opportunity We’re seeking a Solution Deployment Engineer to join our high-performing presales deployment team. In this role, you’ll be on the front lines of customer deployments — solving complex technical problems, ensuring seamless implementations, and setting the standard for quality and expertise in the field. You’ll own customer engagements end-to-end, working closely with Sales, Product, and Customer Success to deliver technical solutions that directly support our mission. If you thrive on rolling up your sleeves, building scalable solutions, and working directly with customers, this role is for you. What You’ll Do: * Execute technical solution design and deployment for key customer engagements across the U.S. * Serve as a trusted technical advisor, ensuring deployments align with customer needs and product capabilities. * Troubleshoot and resolve complex technical challenges in real time. * Contribute to team knowledge by documenting best practices and sharing lessons learned. * Partner cross-functionally with Sales, Product, and Customer Success to support customer goals. * Maintain deep technical knowledge of Flock Safety’s products and competitive solutions. * Represent the company at customer meetings, field visits, and industry events. * Provide feedback to improve internal processes, tools, and deployment methodologies. The Skillset * 2+ years of experience in technology presales, solution engineering, or deployment engineering (or equivalent). * Proven track record of hands-on technical delivery in customer-facing roles. * Strong troubleshooting skills with the ability to stay calm under pressure. * Excellent communication and presentation skills with both technical and non-technical audiences. * Comfortable working in a fast-paced, evolving environment with shifting priorities. * Consultative by nature — you enjoy solving problems and building customer-focused solutions. Feeling uneasy that you haven’t ticked every box? That’s okay; we’ve felt that way too. Studies have shown women and minorities are less likely to apply unless they meet all qualifications. We encourage you to break the status quo and apply to roles that would make you excited to come to work every day. 90 Days at Flock We are a results-oriented culture and believe job descriptions are a thing of the past. We prescribe to 90 day plans and believe that good days, lead to good weeks, which lead to good months. This serves as a preview of the 90 day plan you will receive if you were to be hired in this role at Flock Safety. The First 30 Days Build foundational knowledge of products, processes, and customer needs while beginning to contribute to technical work. * Complete deep-dive onboarding into Flock Safety’s product portfolio, competitive landscape, and value proposition. * Shadow fellow SDEs and Sales Engineers in live customer opportunities and deployments. * Observe and document customer workflows, pain points, and success factors. * Review existing deployment playbooks, tools, and processes. The First 60 Days Transition from observation to execution — take ownership of deployments, apply best practices, and identify improvements. * Lead technical deployment for a set of customer engagements, from design through implementation. * Partner with Sales on presales technical scoping and solution design for high-value deals. * Troubleshoot complex technical challenges in the field with minimal oversight. * Attend customer meetings or field visits as the primary technical point of contact. 90 Days & Beyond Demonstrate measurable customer and business impact as a trusted technical expert; establish yourself as a go-to engineer in the field * Independently lead complex customer deployments that showcase technical expertise and customer-first execution. * Represent the company at trade shows, industry events, or high-profile customer meetings. * Run retrospectives on deployments to capture lessons learned and propose improvements. Actively contribute feedback loops to Product, CS, and Sales to strengthen cross-functional alignment. The Interview Process We want our interview process to be a true reflection of our culture: transparent and collaborative. Throughout the interview process, your recruiter will guide you through the next steps and ensure you feel prepared every step of the way. * Our First Chat: During this first conversation, you’ll meet with a recruiter to chat through your background, what you could bring to Flock, what you are looking for in your next role, and who we are. * The Hiring Manager Interview: You will meet with your potential future boss to really dive into the role, the team, expectations, and what success means at Flock. This is your chance to really nerd out with someone in your field. * The Panel: Learn more about the team, responsibilities, and workflows. You should be prepared to speak about past projects, how you collaborate and communicate with others, and how you live our values. Depending on the team and role you are interviewing for, you may meet with several teammates as well as cross-functional partners. Salary & Equity In this role, you’ll receive a salary up to $70,000 - $94,000 as well as Flock Safety Stock Options. Base salary is determined by job-related experience, education/training, as well as market indicators. Your recruiter will discuss this in-depth with you during our first chat. The Perks 🌴Flexible PTO: We seriously mean it, plus 11 company holidays. ⚕️Fully-paid health benefits plan for employees: including Medical, Dental, and Vision and an HSA match. 👪Family Leave: All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time. 🍼Fertility & Family Benefits: We have partnered with Maven, a complete digital health benefit for starting and raising a family. In 2025, Flock will provide a $ 50,000-lifetime maximum benefit related to eligible adoption, surrogacy, or fertility expenses. 💖Caregiver Support: We have partnered with Cariloop to provide our employees with caregiver support 💸Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions. 💚ERGs: We want all employees to thrive and feel like they belong at Flock. We offer four ERGs today - Women of Flock, Flock Proud, LEOs and Melanin Motion. If you are interested in talking to a representative from one of these, please let your recruiter know. 💻WFH Stipend: $150 per month to cover the costs of working from home. 📚Productivity Stipend: $300 per year to use on Audible, Calm, Masterclass, Duolingo, Grammarly and so much more. 🏠Home Office Stipend: A one-time $750 to help you create your dream office. 🐾Pet Insurance: We’ve partnered with Pumpkin to provide insurance for our employee’s fur babies. Flock is an equal opportunity employer. We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us. We are committed to fostering an environment that is inclusive, transparent, and collaborative. Mutual respect is central to how Flock operates, and we believe the best solutions come from diverse perspectives, experiences, and skills. We embrace our differences and know that we are stronger working together. If you need assistance or an accommodation due to a disability, please email us at . This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process. At Flock Safety, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, as well as market indicators. The range above is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future. This job posting may span more than one career level. Compensation Range: $70K - $94K

Job DescriptionWho is Flock? Flock Safety is an all-in-one technology solution to eliminate crime and keep communities safe. Our intelligent platform combines the power of communities at scale - including cities, businesses, schools, and law enforcement agencies - to shape a safer future together. Our full-service, maintenance-free technology solution is trusted by communities across the country to help solve and deter crime in the pursuit of safer communities for everyone. Our holistic public safety platform is comprehensive and intelligent, providing the actionable evidence needed to solve, deter and reduce crime across neighborhoods, schools, businesses and entire cities. Without compromising transparency or privacy, we are turning unbiased data into objective answers. Flock strives to offer a career-defining experience where you can also make an impact on your community. While safety is a serious business, we are a supportive team that is optimizing the remote experience to create strong and fulfilling relationships even when we are physically apart. Our group of hard-working employees thrive in a positive and inclusive environment, where a bias towards action is rewarded. We have raised over $700M in venture capital from investors including Tiger Global, Andreessen Horowitz, Matrix Partners, Bedrock Capital, Meritech Capital Partners, and Initialized Capital. Now surpassing a $7.5B valuation, Flock is scaling intentionally and seeking the best and brightest to help us meet our goal of reducing crime in the United States by 25% in the next three years. The Opportunity The Nova team is building a “single pane of glass” for investigators. The purpose is to connect the investigator to the many disparate sources of data they already have access to in order to make it easier to “connect the dots” and build a picture around their case work. The technical challenges to enable these tools are diverse and sophisticated. The team needs another strong engineer to collaborate and contribute to the product as well as build stronger bindings to the overall Flock Software Platform. Our engineers work directly with our customers and are able to react with high value and often real life impacting results. Flock believes that many facets of our work are “Better Together” and that infuses how we think about the various products we offer as well as how we work together individually and collectively. This provides a vast opportunity to work across multiple teams and skillsets and not only elevate the company but our engineers as well. The Skillset * Love for coding and a commitment to continuous learning. * A resourceful problem-solver mindset, excelling in ambiguous situations and taking initiative. * Desire to grow your role and directly influence the growth of a young company. * Excitement about working on a fast-paced, constantly evolving product. * Confidence with TypeScript / Node / Express for web services and strong general API design skills. (e.g. REST, gRPC, GraphQL, etc) * Confidence in a modern web framework like React / Typescript. (Would love to talk if that is really Vue or Angular too, ideally, you understand the patterns and differences with a good familiarity) * Strong familiarity with relational databases, we primarily use PostgreSQL. * Experience leveraging SQL to access and synthesize customer data, including from legacy relational database systems. * Confidence in microservices and system design. * Confidence with Docker for local development and remote deployment via Helm to Kubernetes. * Experience with AWS managed services (e.g., S3, API Gateway, SNS/SQS). * Familiarity with Terraform or similar IaC patterns Feeling uneasy that you haven’t ticked every box? That’s okay; we’ve felt that way too. Studies have shown women and minorities are less likely to apply unless they meet all qualifications. We encourage you to break the status quo and apply to roles that would make you excited to come to work every day. 90 Days at Flock We are a results-oriented culture and believe job descriptions are a thing of the past. We prescribe to 90 day plans and believe that good days, lead to good weeks, which lead to good months. This serves as a preview of the 90 day plan you will receive if you were to be hired in this role at Flock Safety. The First 30 Days - Understand how and contribute in “Flock” way * Meet with stakeholders * Understand your role on the team * Understand current processes and procedures (aka the Flock way) * Have contributed or know how to contribute code to all repos owned by your team * Asking questions in a public way to understand and spread knowledge; i.e., public slack channels, etc. The First 60 Days - Get comfortable with influencing the teams * Be able to perform the role with a decreased need for guidance * Be able to complete ownership of medium-sized tasks with little support * Possess a high-level understanding of the features we are working on * Understand the software design philosophies being used * Comfortable navigating through all owned code bases * Engaged during technical conversations to increase the quality of input * Building strong relationships with your team members 90 Days & Beyond - Establish your ownership of your work * Demonstrating strong communication skills and owning the full lifecycle of your work * Comfortable picking up engineering tasks of larger size and more ambiguity * Communicating across multiple teams to solve problems efficiently * Contributing ideas for how we build better software * Be on at least 1 customer call within your 90 days * Have a sense of where you want to grow at Flock The Interview Process We want our interview process to be a true reflection of our culture: transparent and collaborative. Throughout the interview process, your recruiter will guide you through the next steps and ensure you feel prepared every step of the way. * Our First Chat: During this first conversation, you’ll meet with a recruiter to chat through your background, what you could bring to Flock, what you are looking for in your next role, and who we are. * The Hiring Manager Interview: You will meet with your potential future boss to really dive into the role, the team, expectations, and what success means at Flock. This is your chance to really nerd out with someone in your field. * The Technical Assessment: Our technical assessments seek to test the hard skills required to do the job. Engineers may find themselves in coding interviews or architecture discussions, sales roles may present mock discovery calls, and leadership roles may craft 90 day plans. Your recruiter will inform you of which assessment you will be assigned and ensure you are fully prepared for your big day. * The Design Assessment: Our design assessments seek to test how you approach solutions conceptually from small to large. We expect our senior engineers to be the guards of scope, so they need to be able to push on simplicity when they can but also size confidently when the requirements push for something more sophisticated. * The Panel: Learn more about the team, responsibilities, and workflows. You should be prepared to speak about past projects, how you collaborate and communicate with others, and how you live our values. Depending on the team and role you are interviewing for, you may meet with several teammates as well as cross-functional partners. * The Executive Review: A chance to meet an executive and view Flock from a different lens. Be prepared to ask well-thought-out questions about the company, culture, and more. Salary & Equity In this role, you’ll receive a starting salary between $170,000 and $185,000 as well as Flock Safety Stock Options. The Perks 🌴Flexible PTO: We seriously mean it, plus 11 company holidays. ⚕️Fully-paid health benefits plan for employees: including Medical, Dental, and Vision and an HSA match. 👪Family Leave: All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time. 🍼Fertility & Family Benefits: We have partnered with Maven, a complete digital health benefit for starting and raising a family. In 2025, Flock will provide a $ 50,000-lifetime maximum benefit related to eligible adoption, surrogacy, or fertility expenses. 💖Caregiver Support: We have partnered with Cariloop to provide our employees with caregiver support 💸Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions. 💚ERGs: We want all employees to thrive and feel like they belong at Flock. We offer three ERGs today - Women of Flock, Flock Proud, and Melanin Motion. If you are interested in talking to a representative from one of these, please let your recruiter know. 💻WFH Stipend: $150 per month to cover the costs of working from home. 📚Productivity Stipend: $300 per year to use on Audible, Calm, Masterclass, Duolingo, Grammarly and so much more. 🏠Home Office Stipend: A one-time $750 to help you create your dream office. 🐾Pet Insurance: We’ve partnered with Pumpkin to provide insurance for our employee’s fur babies. Flock is an equal opportunity employer. We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us. We are committed to fostering an environment that is inclusive, transparent, and collaborative. Mutual respect is central to how Flock operates, and we believe the best solutions come from diverse perspectives, experiences, and skills. We embrace our differences and know that we are stronger working together. If you need assistance or an accommodation due to a disability, please email us at . This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process. At Flock Safety, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, as well as market indicators. The range above is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future. This job posting may span more than one career level. Compensation Range: $170K - $190K

Job Description Farmscape seeks a Full-Time Maintenance Manager to oversee the maintenance team, managing residential and commercial organic garden accounts throughout the Bay Area. This position requires 60% time in the field, and 40% in the office. Schedule: Monday-Friday, onsite hours 7:30am-4:00pm. Benefits: Benefits for full-time employees include: Health insurance, 401(k) plan with employer matching, FSA & Dependent Care plan, Audiobook reimbursement, Paid vacation, access to company vehicle and mileage reimbursement when needed. Job Responsibilities: Farmer Management & Training • Support ~9 farm maintenance employees in day to day operations of job, • Use Google Suite and CRM systems to manage department logistics – drive, calendar, chat, docs, spreadsheets, • Manage garden routes and schedules, • Make quality-control visits to gardens with and without farmers, • Order and maintain Department inventory, • Coordinate spring and fall planting logistics across all maintenance sites, • Work with management and staff to improve systems and guidelines, • Personnel management (hiring, reviews, vacation coverage), • Design and lead training for new staff on maintenance practices, farming, perennial care, irrigation, customer service and Farmscape procedures, • Keep portfolio of ~50 maintenance projects (residential, corporate and multi-family sites) on-time and at-budget, • Maintain good customer relationships, both in-person and via phone/email and resolve customer service concerns, • Coordinate with other departments as needed, • Attend staff, service, and training meetings as required, • Additional tasks, as assigned by your manager, • 5+ years landscape experience, • Extensive experience with edibles, perennial and native landscapes, • 3+ year(s) personnel/team management experience, • 3+ years of irrigation experience, • Expert knowledge of spreadsheets and Google Suite apps, • Ability to learn and adapt to Farmscape best practices, • Friendly and clear communicator, • Organizational skills and attention to detail a must, • Curiosity, resourcefulness, tenacity and strong work ethic are required, • Ability to lift 50lbs, • Ability to perform manual work, lift heavy objects, walk and stand for long periods of time Our low-impact, sustainable Farmscapes are lively, vibrant spaces that feature native, low-water plants to complement the food we grow. As trusted local farmers, we grow food for single-family homes, master-planned communities, Fortune 500 companies, Michelin-starred chefs and World Series Champions. Farmscape is committed to creating fair wage jobs with benefits including health insurance, 401(k) plan with employer matching, FSA & dependent care plan and paid vacation. Fair Chance Statement Farmscape complies with the San Francisco, Los Angeles County Fair Chance Ordinance (FCO) and the California Fair Chance Act (FCA). We will not inquire about or consider your criminal history until after a conditional offer has been extended. If a background check reveals a conviction that we believe may be directly related to the duties of this position, we will: • Provide a written individualized assessment,, • Include a copy of the background check, and Equal Employment Opportunity Farmscape is an Equal Opportunity Employer. We welcome applicants of all backgrounds and are committed to maintaining an inclusive workplace. We prohibit discrimination based on race, religion, gender, age, disability, sexual orientation, gender identity, or any other protected category. Reasonable Accommodation Notice Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and California’s Fair Employment and Housing Act. If you require a reasonable accommodation to participate in the application or interview process, please contact . Job Location: Farmscape Oakland 945 22nd ave Unit 1 Oakland, CA 94606 Powered by JazzHR VEq2htZNYu

Job DescriptionJoin Human Longevity and be a part of revolutionizing the future of medicine! Healthcare, reimagined. Proactive. Precise. Personalized. About Human Longevity At Human Longevity, our mission is to revolutionize medicine by bridging the gap between health span and life span, where our members continue to enjoy optimal health and functionality well into 100+. We provide preventative, predictive and personalized longevity precision medicine that enhances performance and functionality. Our goal is to help our clients enjoy every facet of life by empowering them with technology input and actionable health plans. At Human Longevity, we believe in the science behind longevity medicine, not sensationalism. Our AI-data driven longevity platform blends data and cutting-edge science to create personalized goals for our members, delivering exceptional care all in a relaxing luxurious environment. What is the opportunity? The Nurse Practitioner will report to Medical Director of clinic location, with oversight by leadership of Nucleus Medical Group (medical group partnered with Human Longevity). They will assume responsibility for a wide scope of care, including ordering and evaluating tests as well as performing treatments as clinically indicated. They will be responsible for delivering the longevity precision medicine to our members as set forth by the leadership team. This role requires a focus on optimal proactive preventive care, longevity medicine guidance, optimization of client retention, and passion in growing our AI technology as well as furthering longevity science. Join our team of highly trained, passionate clinicians! What’s in it for you? You will be working with world renowned specialists and longevity trailblazers. From Dr. Craig Venter to our Buck Institute partnership along with our internal team of medical leaders, Human Longevity is a place where clinicians not only save lives daily, but can also thrive in knowledge-based growth, connections to community thought leaders, and scientific advancements. As our team members are essential to the lives of our members and also to our company, you will receive the full membership advantages of Human Longevity for your own personal health as well. Our passion is in extending not just the lives of our members, but also of our team members. What will you do? The Nurse Practitioner will provide advanced clinical medical care in the examination, assessment, and provision of comprehensive care for our members. Our clinicians maintain a clean work environment as well as positivity towards staff and assist in tech as well as clinical developments of our company. Clinicians also are responsible in directing and coordinating the activities of medical assistants they work with, while consulting with and taking direction from medical director. A harmonious work environment is crucial to our company. We encourage mutual learning from all of our clinicians. Tasks and Responsibilities • Provide precision medicine-based concierge longevity care to roughly 180+ clients, • As the client’s private longevity precision medicine clinician, he/she is responsible for providing client’s medical and health management services, • Participate in the Nucleus Medical Group, focusing on day-to-day clinical operations and development, as well as personalized, prevention focused medical care and targeted health promotion services, • Provide regular clinical support within the practice and also via telemedicine modalities (e.g. phone, email, video chat), • Provide direct clinical oversight to a group of pre-assigned clients; assure high client satisfaction and high client retention rate, • Coordinate with HLI’s Care Delivery System daily to deliver medical care and to support client’s consultation services with medical specialist, • Supervise a team of nurses, technologists, and clinicians in a client-centered model, help clients set health goals, and support daily clinical work, • Help contribute to consolidated report development for quality control purposes, • Regularly review and deliver consolidated reports to clients and develop health goals, • Provide clinical management for clients in collaboration with multidisciplinary internal and external clinician partners, • Assist in training and development of internal and external longevity precision care and specialist clinicians committed to delivery of genomics-based, technology-driven medicineMinimum Qualifications (Must have), • At least three years of experience working as a primary care-oriented nurse practitioner with background in internal medicine or family practice, • Have the passion and skills to delight clients with service-oriented approach and empathetic client interaction., • Board Certified or pending Board certification in FNP or AGNP, • Must have or be willing (and qualified) to obtain an unrestricted medical license for California, • Commitment to practice of science-based medicine, • Demonstrate ability to manage, motivate, and empower diverse clinical teams, • Interest in or relevant experience in implementation of innovative medical care models, • Excellent communication skills, • Strong leadership and team-oriented with excellent interpersonal skills.Preferred Qualifications, • Functional and/or Integrative Medicine training, • Experience working in direct pay or concierge medical settings, • Able to thrive in an often ambiguous, challenging, and fast-paced environment, • Experience in working with early stage medical or biotech companies, • Health coaching and behavioral change training, • Knowledge of clinical geneticsCompensation Package, • Competitive compensation and benefits, • Plus Stock OptionsWhat do you need to succeed? To ensure success, the Nurse Practitioner will be detail-oriented with the ability to deliver care in a compassionate manner; personalizing care that ensures optimal health and comfort. Collaboration amongst departments of services and care are crucial in our clinician’s success as well as the success of our company. We also encourage our clinicians to engage in technological and medical advancements and developments. Human Longevity, Inc. is an equal opportunity employer DISCLAIMER: The information on this description has been designed to indicate the general nature and level of work. It is not designed to be interpreted as a comprehensive inventory of all duties and responsibilities of an employee to this job. Powered by JazzHR HNHKGdVNaF

Job Description Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. As a member of the Lead Development Team you will be responsible for qualifying leads and generating pipeline for our Small/Mid-size and Enterprise Sales Teams. You will be the front line for presenting Five9 to prospects. Success in this role will lead to career opportunities in other areas of the sales organization and company. This position is located in San Ramon or San Francisco, and eligible for commission. Key Responsibilities: • Provide the best possible customer experience to all inbound leads expressing interest in Five9 via multiple channels including phone, email and live chat, • Have the desire and energy to complete a high volume of daily calls/activities, • Qualify prospects based on established criteria of Fit, Budget, Authority, Need and Time, and gather critical sales intelligence, • Deliver consistently against quota, despite imperfect systems and processes, • Initiate relationships and develop rapport with prospects by anticipating needs and understanding unique customer environments, • Effectively articulate the Five9 value proposition by phone and e-mail, • Proactively provide focused feedback on every aspect of the business including sales tools, prospect intelligence, and results from marketing campaigns, • Work closely with the sales and marketing teams to continuously improve demand generation processes and best practicesKey Skills:, • Bachelor's degree required, • Commitment to pursuing a career in sales, • Highly team oriented – great attitude and love for teamwork, • Work experience in a lead generation setting, • High-caliber cold calling skills, • Familiarity with common office software and CRM, • Proven track record of achieving corporate quotas and goals, • Ability to handle objections and educate prospects in a consultative manner, • Demonstrated curiosity, resourcefulness, motivation, and initiative, • Professional business acumen, strong communication skills, strong presence, and confidence As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process. Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans. Our total reward package also includes: • Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching., • Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents., • Generous employee stock purchase plan. View our privacy policy, including our privacy notice to California residents here: . Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

Job Description Job Title: Seasonal Part-Time Guest Care Associate (with Chocolate Experiences Focus) Hours: 12 hours Department: Guest Care (with Chocolate Experiences focus) Report: Director of Guest and Partner Services & Chocolate Experiences Manager Schedule: Sat & Sun: 9:30 am-12:30 pm onsite, Mon, Tues, Wed: 9:30 am-11:30 am onsite Pay rate: $32.10/hour Location: Onsite at 2600 16th Street, San Francisco About Us Dandelion Chocolate is a bean-to-bar chocolate factory in San Francisco’s Mission District. We make chocolate from only two ingredients, cocoa beans, and cane sugar, and travel to origins as often as we can to build good, trusting relationships with the producers who grow and ferment our beans. Now we’re seeking a Guest Care Associate to support our Chocolate Experience (Chex) team throughout our busiest season. Day in the Life At 9:45am on Saturday, just 15 minutes before the first tour, you check in with today’s Chex (Chocolate Experiences) team members to ensure they note a nut allergy for the praliné class and to let the tour guide know a tour is now twelve, not eleven, so no need to wait for a last-minute straggler. With classes, tours, and the factory humming, you reach out to our remote Guest Care team to respond to any other Chex-related inquiries – voicemails, emails, chats, and calls. While responding to an email for a 100-person factory buyout with a virtual tasting, you see an in-person factory guest wandering aimlessly around the factory floor and you take a quick moment to redirect them to their class. A bit later, the twelfth tour person unexpectedly appears and the café team asks for your help uniting them with the in-progress tour. The remaining Saturday goes smoothly with only one call from a guest reporting a lost thermos they may have left in the classroom. You spot the thermos and move it to the café area with a post-it note of their phone number and a note to the café team with the time the guest will stop by to retrieve it. Just before you leave, you double check that the noon tour is flowing smoothly and that there are no last-minute cancellations for the later afternoon events. With the factory fully activated and your inboxes at zero, you head home. About You Above all, you’re great at multi-tasking and reading between the lines to understand intentions, unspoken needs, and to experience the world through guests’ eyes. Our ideal candidate can write emails for a desired emotional impact, connect with in-person guests with grace, guide a VIP guest through the factory to plan their upcoming buyout event, and will help cement Dandelion Chocolate’s reputation as a San Francisco landmark through exceptional hospitality and chocolate-inspired events. Success in this role is measured both by data (numbers of repeat guests, sales figures, etc.) and also from the personal relationships that naturally follow genuine, one-on-one connections. Responsibilities: • Chocolate Experience (Chex) Expertise: You are the go-to person (via in-person, email, chat, and phone) for a range of experiences such as a high-touch VIP guest who wants a holiday factory buyout to a tourist who wants to know if they can walk to the 16th Bart station at night. You will work with the Chex team to understand offered events and to be able to answer questions such as, “Can I bring my three-year-old on the tour?” “How many people can I bring to a factory buyout?” “Is there parking available?” “Can I bring an external caterer to my party?” “Do you have an oven available for my party?” “Is there locked storage available for a tour group’s luggage?” “Can I bring glitter and garlands?” You're responsible for understanding the operating details of the factory, the events, guest expectations, our Chex systems and operations, and then ensuring Chex offerings meet and exceed expectations., • On-site Chex Experience Support: Our factory is almost always bustling with classes, tours, private events, and chocolate programming. Be available onsite from 9:30-12:30 on Saturday and Sunday to support the Chex team with tours, answer phone calls from guests who need technical help rescheduling tours, handle inbound private event inquiries, and answer guest questions such as – “Did I leave my purse?” “Is there room for another person in this class?” “Can I book a second tour for this afternoon?” “Can I meet with someone to see the space in person?” “Can I book the factory for our company’s holiday party and what’s the maximum capacity and deposit?” You ensure that guests have exceptional experiences by ensuring that the events calendar is up-to-date, noting guest requests (e.g. a special birthday, a Michelin-starred chef) are recorded and read by the Chex team, and by being an extra set of eyes and ears for the chocolate factory., • Communication & Scheduling: Whether it's a private truffle making class or a school factory tour, you will be on hand to assist with event booking, calendaring, and scheduling. This will involve a keen eye for detail such as remembering to send an invoice for a private buyout 30 days prior to the event. Take ownership for ensuring the Chex team has the information they need to be successful by providing an end of the day report, recording any issues in GChat for the team, documenting notes in the calendaring systems such as, “The 10am Tuesday tour needs wheelchair accommodations.” and confirming that the Chex team has read the reports and been able to respond appropriately. When additional clarification is needed (e.g. does a stone fruit allergy include almonds), follow-up with the guest in a timely manner. On weekends, be within earshot of the Chex team and assist in-person such as a guest needing assistance with the restroom, greeting early arrivals, moving a cart of dirty dishes to the kitchen, and helping the café team greet a large group at the door., • Hospitality & Tone: Ensure that all Chex-related guest communications receive a timely, helpful response with a warm, calm, detail-oriented voice, while within our SLA standards. For chat, we respond in minutes, for email we typically respond within a few hours. During business hours, we aim to answer all calls when they are received. Help ensure every guest interaction reflects the same level of care and thoughtfulness as our chocolate., • Strategy and Input: You learn the most about an organization when something goes amiss – a lost order, a misscheduled tour, or a sold-out bar. Each time you handle a guest issue, you see an opportunity to improve our operations and event offerings. Work across the organization to research and resolve issues. Help teams create goals (e.g. we should have more summer events next year), improve experiences (e.g. could we have a recipe take-home), & evolve operations (is there a better scheduling tool that will scale better) based on guest feedback. Help shine light on systems that could be improved so that we avoid making the same mistakes each year and our experiences continue to improve. Record and provide that day-to-day feedback into our Guest Care logging tools so that we can share our learnings and suggestions at our quarterly company-wide Guest Care meeting., • Team Player: Manage your time strategically and when you have downtime, ask the Guest Care and Chex teams how you can best assist overarching team goals across Wholesale, Corporate, and Guest Care, especially during the busy holiday season when our success depends upon everyone’s coordinated efforts. During the winter season, we see a 2-3x influx of guest activity – spirits and expectations can be high! We are looking for Guest Care team members whom we want to work with again and again, even when the emails, chats, and calls are at their busiest., • Digital Savvy & Discretion: Research whether an email is a scam before forwarding it to others., know when to loop in other teams (PR receives press inquiries, HR receives reference check requests) and which issues require legal or personnel sensitivity (e.g. someone asks for the CEO’s email, a guest asks if a boxed chocolate set has an allergen, an influencer asks for a free class in exchange for a TikTok post, the IRS requests a wage garnishment for an existing team member). When you learn about something potentially sensitive, maintain confidences, and don’t allow that information to influence how you interact with others., • Availability: This role requires weekends on Saturday & Sunday from 9:30 am-12:30 pm and Monday-Wednesday from 9:30-11:30 am so you can assist with the first tour of the day and the factory is ready. This role will be temporary from August 2025 until the new year when we reevaluate the role and the fit., • Emotional maturity: You’re working with guests from all over the world. Your dedication to providing great service helps you put even the testiest guest at ease., • Excellent verbal and writing skills: You have impeccable spelling and grammar and communicate with simplicity and warmth. You read between the lines and write emails for a desired emotional effect. Your verbal and written communication goes above and beyond what is expected of a guest support role. You are not only communicating clearly, but fostering a relationship with the guest through genuine connection., • Active listening: You are naturally curious and ask questions to understand the context for guest questions., • Technical know-how: We use tools such as Gorgias, Square, Shopify, Aircall, Shipsation, spreadsheets, and Google Suite, just to name a few. We’re happy to train anyone -- a can-do attitude will serve you well. Powered by JazzHR hp1ijNQBA9

Job Description Background Cecelia Health is seeking exceptional Registered Dietitians (RDs) to join our innovative virtual specialty medical practice. We provide the training, tools, and support you need to focus on delivering care that transforms lives. We are looking for RDs who are passionate about helping people achieve their health goals and are excited about being part of a rapidly expanding company that is redefining specialty care delivery. The RD will provide intensive nutrition counseling and weight management education and support to enrolled participants with the goal of improving health outcomes. This is a part-time and independent contractor role. About Us Cecelia Health is a virtual specialty medical practice dedicated to improving cardiometabolic health outcomes across populations. We connect patients living with one or more chronic conditions to an expert clinician who helps them navigate day-to-day health management. Our platform addresses the clinical, behavioral, social, and emotional needs of patients with a proactive approach to support a range of conditions (diabetes, kidney disease, obesity /weight management, cardiovascular disease, and more). We are licensed in all 50 states. Why Join Cecelia Health • Tackle the obesity epidemic: Help solve one of our healthcare system’s biggest challenges by helping patients achieve and maintain a healthy weight, with or without medication., • Flexible schedule: Work remotely and set your own hours., • Clinician-centered philosophy: You are at the core of what we do, and we take your feedback seriously., • Grow as a professional: Get training from world-class telehealth clinicians and be a part of a team that is actively shaping how virtual care should be delivered., • Life-changing relationships: Build long-term relationships with patients to help them achieve lasting, transformative results., • Conduct intensive nutrition counseling and weight management education via phone, video, chat, text, and email., • Provide medication management and support for comorbidities related to obesity under the supervision of assigned physicians., • Engage in remote patient monitoring for various devices (e.g., scale, BG meter, BP monitor, ketone meter)., • Support patients with dosing and titration of anti-obesity medications within established protocols., • Collaborate with team physicians and external providers to ensure comprehensive care., • Quickly establish rapport and therapeutic alliances with a diverse patient population., • Utilize motivational interviewing and other techniques to support behavior change., • Present online webinars as needed., • Consistently meet program metrics while maintaining high-quality care standards., • Complete all necessary documentation in a timely manner. Requirements and Experience, • Must be a Registered Dietitian credentialed by the Commission on Dietetic Registration. If required, must hold state licensure., • Certification from the National Certification Board for Diabetes Educators (NCBDE) as a Certified Diabetes Care and Education Specialist (CDCES) is strongly preferred., • Willingness and ability to add state licenses as needed to support member coverage., • Experience with anti-obesity medications is preferred., • Proficient in motivational interviewing techniques., • Able to incorporate constructive feedback to improve patient interactions., • Must have a private home office with high-speed internet for secure patient conversations., • Comfortable with advanced technology, including electronic medical records and various digital tools., • Demonstrated ability to adapt communication techniques to meet the needs of a diverse patient population., • Flexible schedule with a commitment to a minimum of 20 hours per week., • Cannot hold full-time employment elsewhere. Cecelia Health does not discriminate in employment or applications for employment based on an applicant’s sex, race, color, religion, sexual orientation, national origin, ancestry, service in the armed forces of the United States, disability, or any other protected classification as outlined by Federal, State or local laws. Powered by JazzHR ORghnRE4lW

Job Description Digital Navigator Job Summary The Digital Navigator reports to the Cortland Senior Program Supervisor and provides individualized or small group assistance to seniors in Districts 9 and 11 who need affordable home internet service, affordable electronic devices, and/or coaching in introductory digital skills in order to become effective home internet users. This assistance is provided primarily through in-person classes but may also include email, text, video chat, and other communication methods when the learner has the capacity. The Digital Navigator’s work is part of the Bernal Heights Neighborhood Center's efforts to bridge the digital divide and isolation experienced and provide equitable internet access for seniors or adults with disabilities. Bernal Heights Neighborhood Center (BHNC) BHNC is a non-profit community-based multi-service agency founded in 1978 with a mission to “preserve and enhance the ethnic, cultural, and economic diversity of Bernal Heights and surrounding neighborhoods. We promote community action to build a just and equitable community for all. BHNC focuses on the needs of people with low and moderate incomes. We work to achieve this mission by: * Providing linguistically and culturally responsive services to our community’s most vulnerable adults, seniors, youth, and their families; * Building leadership: organizing and empowering our tenants, clients, members, and allies to advocate for their needs and for the needs of the community. * Developing affordable housing throughout San Francisco. BHNC’s key programs to meet this mission are: Senior Programs, Youth Programs, Adult Employment, Service Connection at affordable housing properties, Community Organizing, and Housing Development and Rehabilitation. We serve thousands of seniors, youth, adults with disabilities, and families annually from our two offices in Bernal Heights and the Excelsior. Funding for programs comes from the public sector, housing development and management, foundations, local businesses, and individuals. Responsibilities and Duties * Conduct an assessment with each client to determine their overall training and resource needs for internet access, devices, and home use of technology. * Create a digital program plan that includes training, resource connections, and internet use priorities. * Create a digital Individual Service Plan in coordination with the client. * Disseminate information on free or affordable home internet service options for qualifying individuals, assist clients in applying for services, and support their efforts to secure service. * Coach clients as necessary to use their home internet services to meet their internet use priorities. This may include in-person, phone, and online interactions, as well as referral to sources of additional digital literacy skill training. * Advise clients about sources for ongoing technology use or purchase, including repairs or technical support, as needed. * Provide timely follow-up (within two weeks) for any referrals and track each client’s progress and types of requests. Keep accurate records up to date and report outcomes as required. * Track emerging needs and represent BHNC as an advocate for digital equity efforts and digital inclusion policies and programs. * Create monthly narratives to include a summary of overall activities, challenges, successes, and needs that may be needed for funding reports or external communication. * Plan and manage assistance to each client with the goal of fulfilling the agreed goals. * Conduct group and individual workshops in person and on Zoom. * Other tasks as necessary. Critical Skills and Aptitudes • Two year prior experience working with seniors and disabled adults preferred, • One year prior experience outreach, engagement, community work preferred Proficient in Microsoft Platforms, Google, Internet, social media, cell phone devices, etc., * Able to learn utilize Slack, Asana, Salesforce and similar tools to communicate and track client interaction * Ability to embrace the challenge of learning and teaching basic technological concepts related to internet services, computer and device characteristics, and common online services and applications to older adults and individuals with limited comfort with technology. * Ability to create simplified course curriculum and client training plans designed to meet the needs of older adults and adults with disabilities. * Demonstrated cultural competency and language capacity for a diverse target audience with a willingness to learn and implement cultural humility practices. * Knowledge and understanding of cultural humility and trauma informed practices with the ability to help clients navigate BHNC and San Francisco based services. * Able assess and refer clients to services and the service team when learned through client engagement. * Excellent interpersonal communication skills in person, online, and by telephone, building rapport and establishing trust with clients of varied educational and cultural backgrounds. * Positive and resilient attitude, cultural sensitivity, and a sense of humor in working with diverse customers, coworkers, and community in sometimes stressful situations. * Technically savvy self-starter with a commitment to serve this population with excellent customer service, offer well thought out solutions, establish appropriate boundaries with clients, and demonstrate innovation and flexibility. * Must have a valid California Driver’s License with a clean driving history for a minimum of 3 years Physical Requirements Requires frequent sitting, typing, and computer use * occasionally requires pushing and/or pulling objects, walking up and down stairs and/or hills, lifting and/or carrying up to 25 lbs. * requires the ability to frequently move about or remain seated depending on the task at hand. Compensation This full-time, non-exempt position includes a competitive salary based on experience with the following benefits: 401(k), dental insurance, employee assistance program, health insurance, vision insurance, life insurance, generous paid time off, monthly cell phone stipend, professional development assistance This is a full-time, non-exempt position that includes a competitive wage based on experience. BHNC is an at will equal opportunity employer.

Job DescriptionStrength in Trust OneTrust's mission is to enable organizations to use data and AI responsibly. Our platform simplifies the collection of data with consent and preferences, automates the governance of data with integrated risk management across privacy, security, IT/tech, third-party, and AI risk, and activates the responsible use of data by applying and enforcing data policies across the entire data estate and lifecycle. OneTrust supports seamless collaboration between data teams and risk teams to drive rapid and trusted innovation. Recognized as a market pioneer and leader, OneTrust boasts over 300 patents and serves more than 14,000 customers globally, ranging from industry giants to small businesses. The Challenge Enterprise Account Executives have a critical role and responsibility to deliver new client acquisition in zero-base accounts, while also ensuring successful relationships and revenue growth with existing customers. We invest heavily in our Sales Team through demand generation, methodology-driven sales philosophy, weekly sales trainings, customer-driven roadmaps, and a readily-available executive team to help close deals. Our Account Executives have a significant total contract value (TCV) opportunity with uncapped commission! Your Mission The Account Executive (AE) is responsible for consistently generating, qualifying, and executing opportunities that solve complex problems to support our customers within a targeted geographic territory in the pursuit of becoming more trusted organizations. * Work effectively in a cross-functional manner with Business Development, Partner Channel, and Solutions Engineering to successfully land and expand key accounts * Utilize two-sided discovery to build relationships, understand the customers' needs and articulate valuable solutions to ensure OneTrust is viewed as a trusted advisor * Understand key competitors and their strategies to clearly differentiate OneTrust's solutions in the marketplace * Conduct outreach to generate pipeline consistently even when engaged in closing activities * Identify and leverage contributors, leaders, and champions to drive execution of the sales strategy appropriately You Are You are someone with a hunting mentality and consultative approach, and you have experience communicating with C-Level Executives effectively. You approach new prospecting and deal-advancing activities with balance, and you are well-disciplined in sales processes and CRM hygiene. Your experience includes: * Strong experience selling B2B Enterprise-level software or related technologies, ideally 7+ years, but exceptions may be made for the right candidate * Strong track record of performance with landing net new logos using Value Selling while growing and supporting existing key accounts * Previous experience running sales presentation/demos * Familiarity with Salesforce.com or similar CRM solution For California, Colorado, Connecticut, Nevada, New York, Rhode Island, and Washington-based candidates: the annual base pay range for this role is listed below. Within this range, individual pay is determined by several factors, including location, job-related skills, work experience, and relevant education and/or training. This role may also be eligible for discretionary bonuses, equity, and/or commissions, as well as benefits. Salary Range$115,000—$137,500 USDWhere we Work We are embracing an office first culture, encouraging three days a week in office for most roles, with meaningful opportunities to collaborate and celebrate in person. Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview. Benefits As an employee at OneTrust, you will be part of the OneTeam. That means you'll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers. Resources Check out the following to learn more about OneTrust and its people: • OneTrust Careers on YouTube Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.com" email address. You may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.net" email address. For more information or if you have been targeted please reach out to . Our Commitment to You When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career. OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.

Job Description:\n\nWho is Flock? Flock Safety is an all-in-one technology solution to eliminate crime and keep communities safe. Our intelligent platform combines the power of communities at scale - including cities, businesses, schools, and law enforcement agencies - to shape a safer future together. Our full-service, maintenance-free technology solution is trusted by communities across the country to help solve and deter crime in the pursuit of safer communities for everyone. Our holistic public safety platform is comprehensive and intelligent, providing the actionable evidence needed to solve, deter and reduce crime across neighborhoods, schools, businesses and entire cities. Without compromising transparency or privacy, we are turning unbiased data into objective answers. Flock strives to offer a career-defining experience where you can also make an impact on your community. While safety is a serious business, we are a supportive team that is optimizing the remote experience to create strong and fulfilling relationships even when we are physically apart. Our group of hard-working employees thrive in a positive and inclusive environment, where a bias towards action is rewarded. We have raised over $700M in venture capital from investors including Tiger Global, Andreessen Horowitz, Matrix Partners, Bedrock Capital, Meritech Capital Partners, and Initialized Capital. Now surpassing a $7.5B valuation, Flock is scaling intentionally and seeking the best and brightest to help us meet our goal of reducing crime in the United States by 25% in the next three years.The Opportunity Flock Safety is looking for a Product Deployment Specialist to join our Product Deployment team. The Product Deployment team is composed of individuals who are results-driven, detail-oriented and combine a great work ethic with critical thinking to install products that delight our customers and drive our shift to be a multi-product company. A day in the life of this role might involve traveling to install pilot devices for a new product, providing feedback on new engineering hardware concepts, and working with the Device team to solve issues in the field. Additionally, you’ll be at the forefront of surveying, deploying, and maintaining cutting-edge drone systems that support public safety agencies. You’ll support the technical aspects of DFR (Drone as First Responder) deployments, primarily focused on hardware installation, ensuring each project is executed smoothly and to Flock’s high standards. As a key contributor, you’ll collaborate closely with project managers, engineers, and external vendors to optimize our deployment processes and help scale the DFR program. The ideal candidate has experience as a technician in the field with a familiarity with product operations and has demonstrated excellent leadership skills. Ultimately, a top-notch Product Development Specialist should be action-oriented with strong field work and problem-solving skills. Required Availability: Work hours are M-F with occasional extended hours in order to meet project deadlines and customer expectations. Travel: 80% travel required. Expect to be on the road 3-4 days per week performing activities (e.g. installation, maintenance, testing) across the US. Preferred Location: West Coast region. Support key field initiatives to bring products to market and scale our DFR (Drone as First Responder) program including hardware installation and troubleshooting of various components, including dock systems, aircraft, radar, and other technical elements within the DFR deployment ecosystem Ability to work effectively with diverse teams (e.g., engineering, project management, and third-party vendors) to ensure the successful execution of deployments Monitor and document the status of work in the field and in the lab Proficiency with assembly, mounting, and troubleshooting of license-plate reading cameras, video cameras, and gunshot detection devices Work with a bucket truck and/or ladder to work on equipment up to 30’ high Provide installation pictures via Flock field app Perform work in a safe and professional manner Meet with customers to discuss installation options and perform site surveys Communicate effectively with both internal teams and customers May require installing poles of varying lengths per install specifications with digging a minimum of 8” x 24” holes The Skillset Prior experience with fieldwork required and product development is a plus: construction, security systems, low voltage wiring, or similar (e.g. test and termination of RJ45 connectors, troubleshooting 110V/220V hardware connections Experience in a customer-facing technical role, offering on-site or remote technical support throughout the deployment lifecycle. Understanding of hardware troubleshooting, particularly with systems like drones, docking stations, radar, and other technology commonly used in DFR deployments. Knowledge of FAA Part 107: Solid understanding of FAA Part 107 regulations for drone operations, including safety protocols, airspace classifications, and regulatory compliance standards. Outstanding project management and communication (written, verbal) skills This role requires you to be 21+ in order to rent a vehicle from preferred providers. Willing to be trained to operate and drive a bucket truck and other heavy machinery (e.g. articulating manlifts, telehandler, etc) as well as drive a Dodge Promaster 1500 or similar company vehicle Comfortable working on and around ladders/heights Desire to work outdoors and comfortable working in all weather conditions Associate and/or bachelor degree Physical Activities Performed Frequently: Ascending or descending ladders, stairs, scaffolding, ramps, and poles Moving about to accomplish tasks or moving from one worksite to another Adjusting or moving objects up to 75 pounds in all directions Communicating with others to exchange information, often over the phone Repeating motions that may include the wrists, hands and/or fingers Operating machinery and/or power tools Operating motor vehicles or heavy equipment Constantly assessing the accuracy, neatness and thoroughness of the work assigned Environmental Conditions and Physical Demands Constant light work that includes moving objects up to 20 pounds. Frequently working in outdoor elements such as precipitation and wind. Frequent sedentary work that primarily involves sitting/standing. Frequent medium work that includes moving objects up to 50 pounds. Occasionally working in seasonal high and low temperatures. Occasionally working in noisy environments. Occasionally working in hazardous conditions: near highways or heavy traffic. Occasional heavy work that includes moving objects up to 100 pounds or more. Feeling uneasy that you haven’t ticked every box? That’s okay; we’ve felt that way too. Studies have shown women and minorities are less likely to apply unless they meet all qualifications. We encourage you to break the status quo and apply to roles that would make you excited to come to work every day. 90 Days at Flock We are a results-oriented culture and believe job descriptions are a thing of the past. We prescribe to 90 day plans and believe that good days, lead to good weeks, which lead to good months. This serves as a preview of the 90 day plan you will receive if you were to be hired as a Product Deployment Specialist at Flock Safety. The First 30 Days The first 30 days are about learning the processes and procedures of the role and putting those concepts to practice with high attention to detail. At the end of 30 days, you should be able to run a variety of Flock fieldwork, complete this work in accordance with the field activity checklist, know who/where to reach out to for support and troubleshooting, and otherwise perform all functions required of the field technician role. Onboard and Understand: Gain a thorough understanding of Flock’s mission, values, and the specific objectives of our new products and DFR program, focusing on the technical aspects of the deployment process. Familiarize with Support Tools and Processes: Learn the internal systems, tools, and methodologies used to track customer deployments, monitor project schedules, and develop project documentation. Understand Product Details: Begin hands-on training with Flock products, including hardware components like drones, docking stations, and radar systems. Meet Key Stakeholders: Build relationships with cross-functional teams, including deployment engineers, project managers, and the Engineering team, as well as third-party partners. Shadow Team Members: Observe and assist with support tickets, learn escalation procedures, and begin handling less complex customer issues under the guidance of senior team members. By the end of the first month, the Deployment Specialist will be prepared to lead ongoing deployments, support troubleshooting hardware components, and assist in the survey and deployment process development. The First 60 Days Take Ownership of Deployments: They will be responsible for ensuring the proper installation and functionality of hardware, including LPR cameras, video cameras, gunshot detectors, docking stations, aircraft components, and radar systems Escalate Complex Issues: Triage more complex technical support issues and collaborate closely with engineering teams to provide solutions. Start identifying repeat issues and assist with creating solutions to prevent future occurrences. Develop Support Knowledge Base: Contribute to building a comprehensive support knowledge base, documenting solutions to common problems and providing guidance for support staff. Collaborate with Engineering: Work closely with engineers to understand technical challenges customers face and help resolve any bugs or issues that may arise during deployment. By the end of this phase, the Deployment Specialist will have gained valuable hands-on experience in supporting the technical and logistical challenges of all Flock deployments. 90 Days & Beyond Take Full Ownership of the Deployment Pipeline: Assume full responsibility for managing site survey assessments for active DFR deployments, ensuring the timely and efficient resolution of deployment questions and issues Lead Major Issue Resolution: You have built confidence cross-functionally and are recognized for being a leading voice on our product platform (LPR, Video, Audio, Aviation) installations and maintenance. Expand the Knowledge Base: Continue to develop and refine the support knowledge base, adding detailed documentation on hardware/software troubleshooting and best practices for deployment. Prepare for Future Growth: Play a pivotal role in scaling the deployment team by mentoring new hires and helping build out the team’s capabilities as the DFR program grows. By the end of the 90 days, the Deployment Specialist will be fully capable of independently deploying customer projects, troubleshooting hardware issues, and providing critical input to engineers for successful integration of systems for Operations. The Interview Process We want our interview process to be a true reflection of our culture: transparent and collaborative. Throughout the interview process, your recruiter will guide you through the next steps and ensure you feel prepared every step of the way. Our First Chat: During this first conversation, you’ll meet with a recruiter to chat through your background, what you could bring to Flock, what you are looking for in your next role, and who we are. The Hiring Manager Interview: You will meet with your potential future boss to really dive into the role, the team, expectations, and what success means at Flock. This is your chance to really nerd out with someone in your field. The Panel: Learn more about the team, responsibilities, and workflows. You should be prepared to speak about past projects, how you collaborate and communicate with others, and how you live our values. Depending on the team and role you are interviewing for, you may meet with several teammates as well as cross-functional partners. Salary & Equity In this role, you’ll receive a starting salary of $60,000 - $90,000 as well as stock options. Base salary is determined by job-related experience, education/training, as well as market indicators. Your recruiter will discuss this in-depth with you during our first chat. The Perks 🌴Flexible PTO: We seriously mean it, plus 11 company holidays. ⚕️Fully-paid health benefits plan for employees: including Medical, Dental, and Vision and an HSA match. 👪Family Leave: All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time. 🍼Fertility & Family Benefits: We have partnered with Maven, a complete digital health benefit for starting and raising a family. Flock will provide a $50,000-lifetime maximum benefit related to eligible adoption, surrogacy, or fertility expenses. 🧠Spring Health: Spring Health offers a variety of mental health benefits, including therapy, coaching, medication management, and digital tools, all tailored to each individual's needs. 💖Caregiver Support: We have partnered with Cariloop to provide our employees with caregiver support 💸Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions. 💚ERGs: We want all employees to thrive and feel like they belong at Flock. We offer three ERGs today - Women of Flock, Flock Proud, and Melanin Motion. If you are interested in talking to a representative from one of these, please let your recruiter know. 💻WFH Stipend: $150 per month to cover the costs of working from home. 📚Productivity Stipend: $250 per year to use on Audible, Calm, Masterclass, Duolingo, Grammarly and so much more. 🏠Home Office Stipend: A one-time $750 to help you create your dream office. #ZR Flock is an equal opportunity employer. We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us. We are committed to fostering an environment that is inclusive, transparent, and collaborative. Mutual respect is central to how Flock operates, and we believe the best solutions come from diverse perspectives, experiences, and skills. We embrace our differences and know that we are stronger working together. If you need assistance or an accommodation due to a disability, please email us at . This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process. At Flock Safety, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, as well as market indicators. The range above is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future. This job post

Job Description Position is remote, 100% tele-health. Available part-time (20 to 30 hours weekly) with opportunities for full-time. Who we are: Bend Health is revolutionizing the treatment of mental health conditions for kids and teens. Our innovative technology achieves better outcomes and leads to happier, healthier lives while ensuring stigma, costs, and logistics are no longer barriers. Come and be part of a fun, collaborative, supportive, motivated, and data-driven team that's creating the first scalable and integrated model in mental healthcare for kids and teens. Help us shape the future of pediatric mental health and bend the healthcare system to work better for everyone. Today's world can be intense and stressful, and it's taking an unprecedented toll on kids, teens, and families. Bend Health's collaborative care model relies on an evidence-based approach to help families manage the ups and downs of everyday life. We are looking for a part-time, Child and Adolescent Psychiatrist passionate about whole-person, whole-family mental health care to join our clinical team. This position reports to the Chief Medical Officer. What you'll do: • Complete intakes based on information provided by our partners, other Bend practitioners, Bend's measurement based cared system and meeting with the family, • Review follow up child/adolescent psychiatry cases on your own time (asynchronous work), • Work with kids and teens, as well as their family, by providing treatment and support as they progress towards improving skills and reaching their goals, • Work collaboratively as a team with the patient's RN, care manager, and mental health wellness coach on the patient's care plan., • Have proven results in working with others., • Be comfortable with analytics, detail oriented and process focused., • Comfortable completing virtual tele-psychiatry sessions, asynchronously or synchronously, • Board certified or Board eligible Child/Adolescent Psychiatrist, • Licensed in at least one active state (California preferred), • Familiarity with online web-based applications, • Experience working in virtual office situation, • We will only email you from the @bendhealth.com domain, • Our screenings and interviews will be via phone or Zoom/Google Meets Video - Never chat or instant message, • We will not send you a check until you are actively employed At Bend Health, we believe that our diverse perspectives are our biggest strengths - and that embracing them will create real change in healthcare. As an equal opportunity employer, we are committed to building an inclusive environment where you can be you.

Job Description Job Description We are seeking a highly skilled and experienced Customer Support Specialist to join our growing Customer Support team. As a Customer Support Specialist, you will be responsible for providing world-class customer support by resolving complex customer issues while collaborating internally to ensure our customers have the best experience possible. Required Skills & Experience • 3+ years experience in customer support role with a background of chat/email customer support • 1+ years experience with Payer Enrollment, and/or Credentialing • Proficient in using GSuites tools including GSheets, GDocs, and GMail • Able to communicate well with a wide variety of internal and external contacts at all levels of the organization • Must be able to work collaboratively in a team-oriented environment and be able to foster good working relationships with others both within and outside the organization • Extensive experience with website chat, and email support

Job Description Job title: Client Event Success Manager Location: Remote - Pacific Time Zone Terms: Full Time (Hours will vary seasonally: 6 AM - 2 PM) Salary/rate: $70,000 / annually Requirements: Tues - Sat (Saturday will be a rotation) One weekend on-call per month About us: OnTrack Tech Group is a team of event technology experts who bring complex event operations to life with the help of proprietary technology unique to the event and production industries. We have successfully worked in some of the world’s largest and most complex events. About the role: This role will work with a close-knit team to manage our Clients’ needs within OnTrack. This role will support our clients via email, chat, and phone while assisting clients with event preparation or troubleshooting. The Success Manager will work with the team on system testing across platforms, documentation writing, and client onboarding. Additionally, this position will be required to keep organized records across multiple systems. This is a remote position with frequent online meetings. We’re looking for a team member who can be autonomous and a self-starter: someone who can complete assigned projects. Responsibilities: * Responsible for preparation and success of client’s event from Event creation to completion; check-in and follow-up with the clients to support their events, add additional information (CAD Maps), and more * Weekly system testing & reporting on the OnTrack system (individual and team testing environments) * Maintain client relations by applying OnTrack’s communication style and standards * Lead and support client training for up to 30 people by providing concise and understandable information on the OnTrack system * Collaborate with our Development team to identify and track issues within the OnTrack system (web, iOS, android) * Responsible for editing and/or creating informational materials and training guides for the client * Assist with managing clients worldwide across multiple time zones * Identify and analyze data beyond surface level to troubleshoot issues individually and/or with the team Candidate requirements: * Technically proficient in web-based systems: Airtable, Google Suite, Microsoft Suite * Proficient in communication tools: Zoom, Teams, Slack, Google Meet * Experience in Customer Support tools: Zendesk Support, Zendesk Chat, Gmail * Preferred: Basic knowledge in Photoshop or mapping systems * Preferred: Multi-lingual * Preferred: Live event experience (Health & Safety, Security, Operations, Production, etc) * May require travel * Must be available to work within Pacific Time Zone * Have a “go-getter” attitude: find ways to tackle the issues we’re currently facing, look for new opportunities and ways to improve the OnTrack system and our procedures

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Half of the Fortune 500 and nearly 70% of the Fortune 100 trust PagerDuty as essential infrastructure. ___ At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world—all in a flexible, award-winning workplace. Principal Product Manager, Incident Management *For this role we are only considering candidates currently based in Toronto, San Francisco, or Atlanta at this time. PagerDuty is seeking a Principal Product Manager to lead two critical product areas within our Incident Management business: the core incidents experience and the real-time Chat Experience. In this role, you will define how responders engage with urgent work across modern collaboration tools and intelligent systems of action. The stakes are high. Our customers handle billions of critical events each year, and the world increasingly expects always-on digital operations. You will help shift how incident response happens, moving from manual, reactive workflows to streamlined, AI-augmented resolution. This is an exciting opportunity as you will own the vision and execution for PagerDuty’s collaboration surfaces and play a central role in the evolution of PagerDuty AI Agents. You will partner closely with engineering, design, and our AI-first organization to deliver experiences that combine the best of human intuition with the speed and scale of automation. This is not about building incrementally better tools. It is about defining the future of intelligent incident management. The ideal candidate will have a strong Product Management background and be excited to shape the next generation of hybrid human-plus-agent operations. This role is expected to come into our San Francisco office 1 day per month so you can thrive in your new role and fully embrace being a Dutonian. Key Responsibilities • Lead the vision, strategy, and roadmap for the core incidents experience at the heart of PagerDuty’s Incident Management product, • Own the Chat Experience, delivering intelligent, high-impact workflows across Slack, Microsoft Teams, and future collaboration surfaces, • Partner with our AI-first organization to help define and ship PagerDuty AI Agents that support and accelerate incident response, • Drive adoption of proactive, context-rich, and automated workflows that improve resolution speed and reduce toil, • Collaborate with design, engineering, and go-to-market teams to turn customer pain points into elegant, intuitive solutions, • Define and measure success through adoption, customer satisfaction, and cross-platform experience quality Basic Qualifications • 5 or more years of product management experience in SaaS, enterprise software, or developer tools, • Proven experience building and launching Slack apps with interactive workflows and UI, • Strong understanding of incident response and DevOps workflows, • Demonstrated ability to lead high-impact product initiatives across multiple surfaces, • Excellent collaboration and communication skills across technical and non-technical teams, • Bachelor’s degree from a four-year accredited college or university Preferred Qualifications • Experience with Microsoft Teams apps or integrations, • Familiarity with AI or AI Agent technologies, including generative or assistive use cases, • Strong product instincts and a design-forward approach to crafting polished, high-leverage experiences, • Ability to align stakeholders and drive decision-making across cross-functional teams The base salary range for this position is 180,000 - 273,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits. Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience. Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process. Hesitant to apply? We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn’t the right role or time - sign up for ___! Where we work PagerDuty operates a hybrid work model with ___ in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in: Location restrictions: Australia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming Candidates must reside in an eligible location, which vary by role. How we work ___ guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian. What we offer As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our ___. Your package may include: • Competitive salary, • Comprehensive benefits package from day one, • Flexible work arrangements, • Company equity*, • ESPP (Employee Stock Purchase Program)*, • Retirement or pension plan*, • Generous paid vacation time, • Paid holidays and sick leave, • Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO, • Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*, • Paid volunteer time off: 20 hours per year, • Company-wide hack weeks, • Mental wellness programs *Eligibility may vary by role, region, and tenure About PagerDuty PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management, enabling customers to achieve operational efficiency at scale with the PagerDuty Operations Cloud. The PagerDuty Operations Cloud combines AIOps, Automation, Customer Service Operations and Incident Management with a powerful generative AI assistant to create a flexible, resilient and scalable platform to increase innovation velocity, grow revenue, reduce cost, and mitigate the risk of operational failure. Half of the Fortune 500 and nearly 70% of the Fortune 100 rely on PagerDuty as essential infrastructure for the modern enterprise. PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. Go behind-the-scenes on our ___ and @pagerduty on Instagram. Additional Information PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email and we will work with you to meet your accessibility needs. PagerDuty uses the E-Verify employment verification program.

At Pylon, we're building the future of B2B Support. Top support and success teams at companies like Hightouch, Merge, and Sardine use Pylon to manage their customer support across Slack Connect, Microsoft Teams, Email, In-App Chat, Slack Community—all in one place. Having recently raised a Series A, we are looking for the next passionate engineers to join our team. Top support and success teams at companies like Hightouch, Merge, and Sardine use Pylon to manage their customer support across Slack Connect, Microsoft Teams, Email, In-App Chat, Slack Community—all in one place. Having recently raised a Series A, we are looking for the next passionate engineers to join our team. We’re building an all-in-one support platform powered by conversational data and layered with intelligence to help our customers run their operations in real-time. Pylon is a tool that thousands of users spend most of their day in. You might be a fit if the below describes you... * You dislike meetings and would much rather focus your time on building, being productive, and shipping code * You have strong engineering fundamentals, code efficiently, and you know what you're great at and what you're less great at * You thrive when you have autonomy, own as many of the details as possible, and project manage your own work * You're in SF or you're willing to relocate, you love working in-person, and you're serious about joining us to build a culture we'll all love We're open to all experience levels and are hiring fullstack, frontend, and backend engineers. We work with React, Golang, GraphQL, and AWS You'll join a strong technical team of senior engineers from places like Samsara, Affinity, and Airbnb. Compensation and benefits * Up to $200k + equity * Medical, Vision, Dental insurance * 401K * Unlimited PTO * Food in the office * Fun team offsites and events Post-covid, businesses have started shifting the way they communicate with customers from email to chat platforms like Slack, Microsoft Teams, and Discord. At Pylon, we are building a real-time customer operations platform to help support, success, and sales teams at places like Hightouch, Merge, and Sardine scalably meet their customers where they live. Just like how Zendesk made email scalable in a support context, Mailchimp made email scalable in a marketing context, and Salesforce & Outreach made email scalable in a sales context, Pylon is making chat scalable across customer-facing functions. We most often replace Zendesk, Intercom, Salesforce Service Cloud. Traction: Have hundreds of paying customers and are growing 15% MoM Funding: In addition to investment from ___ and ___, we just announced our $17m Series A led by ___! Founders: ___, ___, and ___ Founders: , , and Team: Currently 18 with 10 engineers

Harness is a high-growth company that is disrupting the software delivery market. Our mission is to enable the 30 million software developers in the world to deliver code to their users reliably, efficiently, securely and quickly, increasing customers’ pace of innovation while improving the developer experience. We offer solutions for every step of the software delivery lifecycle to build, test, secure, deploy and manage reliability, feature flags and cloud costs. The Harness Software Delivery Platform includes modules for CI, CD, Cloud Cost Management, Feature Flags, Service Reliability Management, Security Testing Orchestration, Chaos Engineering, Software Engineering Insights and continues to expand at an incredibly fast pace. Harness is led by technologist and entrepreneur Jyoti Bansal, who founded AppDynamics and sold it to Cisco for $3.7B. We’re backed with $425M in venture financing from top-tier VC and strategic firms, including J.P. Morgan, Capital One Ventures, Citi Ventures, ServiceNow, Splunk Ventures, Norwest Venture Partners, Adage Capital Partners, Balyasny Asset Management, Gaingels, Harmonic Growth Partners, Menlo Ventures, IVP, Unusual Ventures, GV (formerly Google Ventures), Alkeon Capital, Battery Ventures, Sorenson Capital, Thomvest Ventures and Silicon Valley Bank. As a Senior Revenue Accountant at Harness, you will be responsible for managing end-to-end revenue accounting processes, including contract review, revenue recognition, and month-end close. You'll collaborate closely with Sales, Legal, Deal Desk, and FP&A to ensure revenue accuracy, support internal controls, and help us scale our systems and processes. This is a high-impact role in a fast-growing SaaS environment. • Own and execute monthly and quarterly revenue close procedures, including preparation of journal entries, account reconciliations, and variance analysis., • Review and analyze customer contracts to ensure compliance with ASC 606 and company policy., • Monitor un-billed accounts receivable and deferred revenue balances, investigate and resolve any unusual items, • Perform revenue allocations, contract modifications, and prospective modification analyses as needed., • Work cross-functionally with Sales, Legal, and Deal Desk to operationalize and optimize quote-to-cash processes., • Help implement and improve financial systems (e.g., NetSuite, Salesforce, Stripe, CPQ, billing tools) to automate revenue processes and improve efficiency., • Maintain and enhance revenue accounting documentation and policies., • Assist with external audits, including preparation of audit schedules and responding to audit requests., • Support revenue forecasting and analysis in partnership with FP&A., • Drive process improvement initiatives around revenue automation and system integration., • Ensuring compliance with all state and local sales tax regulations, including accurate and timely filing of all sales tax returns, maintenance of tax exemption certificates, and performing regular reconciliations., • Stay up to date on evolving GAAP and revenue recognition standards., • Bachelor’s degree in Accounting, Finance, or related field; CPA or CPA candidate preferred., • 4–6 years of relevant accounting experience, including public accounting and/or in-house revenue accounting at a SaaS company., • Solid understanding of U.S. GAAP and ASC 606 revenue recognition standards., • Experience with ERP and financial systems (NetSuite, Salesforce, CPQ tools); experience with revenue automation tools (e.g., Zuora, RevPro, Chargebee Stripe) is a plus., • Detail-oriented with strong analytical and problem-solving skills., • Strong communication skills and ability to work cross-functionally in a dynamic environment., • Proactive, adaptable, and thrives in a high-growth, high-change environment., • Hybrid from our San Francisco office., • Competitive salary, • Comprehensive healthcare benefits, • Flexible Spending Account (FSA), • Flexible work schedule, • Employee Assistance Program (EAP), • Flexible Time Off and Parental Leave, • Monthly, quarterly, and annual social and team building events, • Monthly internet reimbursement The anticipated base salary range for this position is between $105,000 and $125,000 annually. Salary is determined by a combination of factors including location, level, relevant experience, and skills. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. The compensation package for this position may also include equity, and benefits. More details about our company benefits can be found at the following link: . Pay transparency$105,000—$125,000 USD All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin. Note on Fraudulent Recruiting/Offers We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Harness. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note, we do not ask for sensitive or financial information via chat, text, or social media, and any email communications will come from the domain @harness.io. Additionally, Harness will never ask for any payment, fee to be paid, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations. If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Harness, please do not provide any personal or financial information and contact us immediately at , or you can contact your local law enforcement agency.

At Pylon, we're building the future of B2B Post Sales. Top support and success teams at companies like Hightouch, Merge, and Sardine use Pylon to manage their customer support and customer success. We’re building an all-in-one support platform powered by conversational data and layered with intelligence to help our customers run their operations in real-time. We’re backed by YCombinator, General Catalyst, and a16z and have over 500 B2B companies trusting Pylon to power their customer support and success. Having recently raised a Series A, we are looking for the next passionate engineers to join our team in-person. We’re building an all-in-one support platform powered by conversational data and layered with intelligence to help our customers run their operations in real-time. Pylon is a tool that thousands of users spend most of their day in. You might be a fit if the below describes you... * You dislike meetings and would much rather focus your time on building, being productive, and shipping code * You have strong engineering fundamentals, code efficiently, and you know what you're great at and what you're less great at * You thrive when you have autonomy, own as many of the details as possible, and project manage your own work * You're in SF or you're willing to relocate, you love working in-person, and you're serious about joining us to build a culture we'll all love We work with React, Golang, GraphQL, and AWS You'll join a strong technical team of senior engineers from places like Samsara, Affinity, and Airbnb. Compensation and benefits * The benchmark compensation for this role up to $190k + equity, the offered compensation may be higher depending on the candidate’s experience and skill level. * Medical, Vision, Dental insurance * 401K * Unlimited PTO * Food in the office * Fun team offsites and events Post-covid, businesses have started shifting the way they communicate with customers from email to chat platforms like Slack, Microsoft Teams, and Discord. At Pylon, we are building a real-time customer operations platform to help support, success, and sales teams at places like Hightouch, Merge, and Sardine scalably meet their customers where they live. Just like how Zendesk made email scalable in a support context, Mailchimp made email scalable in a marketing context, and Salesforce & Outreach made email scalable in a sales context, Pylon is making chat scalable across customer-facing functions. We most often replace Zendesk, Intercom, Salesforce Service Cloud. Traction: Have hundreds of paying customers and are growing 15% MoM Funding: In addition to investment from ___ and ___, we raised a $17m Series A led by ___! Founders: ___, ___, and ___ Founders: , , and Team: 30+ with 14 engineers and growing

About Us At Cloudflare we are on a mission to help build a better Internet. Today the company runs one of the worlds largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware installing software or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network which gets smarter with every request. As a result they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazines Top Company Cultures list and ranked among the Worlds Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! Job Location: Austin TX About the Department The Customer Support Team solves complicated problems and answers technical inquiries via phone email chat and social media. Whether it is a WordPress blogger using our services for free or a global Enterprise business with petabytes of web traffic our team is always eager to assist. We are the eyes and ears of Cloudflare acting as the real-time voice of the customer to help communicate their needs and real-world use cases back to the rest of the company - to help build a better service and future product development. Role Summary The Cloudflare Escalation Engineer will perform deep technical troubleshooting for complex escalated issues. This role owns the customer escalation process and works with various Product and Engineering teams to identify product bugs network problems and platform issues. Escalation Engineers foster a close relationship with SRE Network Engineering and Product teams. They act as an escalation point isolate/replicate problems and gather technical information/expectation. Responsibilities • Serve as a subject matter expert in supporting Application Performance and Developer Platform products such as Cache Images Cloudflare Pages R2 D1 Rules Speed Stream Workers etc., • Collaborate closely with engineering and product teams to escalate issues provide root cause analysis and contribute to product improvements., • Create and maintain detailed knowledge base articles troubleshooting guides and technical documentation., • Provide coverage (shift rotation including possibility of weekends and Pacific Time hours) for technical troubleshooting of escalated issues, • Triage Customer Escalation issues to find the quickest most efficient path of resolution, • Minimum of 3 years hands-on experience supporting or engineering Application/Developer focused products., • Web Technologies: In-depth understanding of HTTP/S RESTful APIs and common web frameworks., • Front-end Performance: Knowledge of browser rendering DOM manipulation and optimization techniques for client-side applications., • Back-end Performance: Familiarity with server-side architecture database interactions and API performance tuning., • Developer Tools: Proficiency with tools like Chrome DevTools curl and IDE debuggers for diagnosing application issues., • Cloud Platforms: Understanding of cloud-native architectures containerization (Docker Kubernetes) and serverless functions., • Observability: Experience with monitoring logging and tracing tools (e.g. Sentry Prometheus Grafana ELK stack Jaeger) for application health and performance., • Security Principles: Awareness of common application vulnerabilities (OWASP Top 10) secure coding practices and API security., • Developer Experience: Appreciation for developer workflows SDKs and API documentation., • Performance Optimization: Knowledge of caching strategies CDN concepts and load balancing., • Proficiency inapplication troubleshooting using profiling and tracing tools (e.g. Dynatrace New Relic OpenTelemetry)., • Excellent verbal and written communication skills with the ability to convey technical information clearly to both technical and non-technical audiences., • Extensive technical support experience, • Expertise in troubleshooting application protocols (L7 - DNS HTTP etc), • Expertise in troubleshooting network infrastructure (L3/L4), • Expert with Linux command line tools (curl dig git traceroute mtr), • Expert at analyzing data using tools like grafana kibana and SQL, • Able to clarify complex technical issues and coordinate efforts to resolve, • Able to identify and share/suggest process improvements, • Demonstrated leadership prior mentoring experience, • Self-motivated self-directed strong relationship building can positively influence the actions of others team player, • You are familiar with Cloudflare and are actively using our platform, • Experience with regular expressions, • Knowledge of web programming (HTML Javascript PHP) and scripting (bash Python), • Experience managing/configuring non-HTTP applications (email DNS FTP SSH etc.) What Makes Cloudflare Special Were not just a highly ambitious large-scale technology company. Were a highly ambitious large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo: Since 2014 weve equipped more than 2400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work technology already used by Cloudflares enterprise customers--at no cost. Athenian Project: In 2017 we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free so that their constituents have access to election information and voter registration. Since the project weve provided services to more than 425 local government election websites in 33 states. 1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Heres the deal - we dont store client IP addresses never ever. We will continue to abide by our___ 1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Heres the deal - we dont store client IP addresses never ever. We will continue to abide by our ___About Us At Cloudflare we are on a mission to help build a better Internet. Today the company runs one of the worlds largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware installing software or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network which gets smarter with every request. As a result they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazines Top Company Cultures list and ranked among the Worlds Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! Job Location: Austin TX About the Department The Customer Support Team solves complicated problems and answers technical inquiries via phone email chat and social media. Whether it is a WordPress blogger using our services for free or a global Enterprise business with petabytes of web traffic our team is always eager to assist. We are the eyes and ears of Cloudflare acting as the real-time voice of the customer to help communicate their needs and real-world use cases back to the rest of the company - to help build a better service and future product development. Role Summary The Cloudflare Escalation Engineer will perform deep technical troubleshooting for complex escalated issues. This role owns the customer escalation process and works with various Product and Engineering teams to identify product bugs network problems and platform issues. Escalation Engineers foster a close relationship with SRE Network Engineering and Product teams. They act as an escalation point isolate/replicate problems and gather technical information/expectation. Responsibilities • Serve as a subject matter expert in supporting Application Performance and Developer Platform products such as Cache Images Cloudflare Pages R2 D1 Rules Speed Stream Workers etc., • Collaborate closely with engineering and product teams to escalate issues provide root cause analysis and contribute to product improvements., • Create and maintain detailed knowledge base articles troubleshooting guides and technical documentation., • Provide coverage (shift rotation including possibility of weekends and Pacific Time hours) for technical troubleshooting of escalated issues, • Triage Customer Escalation issues to find the quickest most efficient path of resolution, • Minimum of 3 years hands-on experience supporting or engineering Application/Developer focused products., • Web Technologies: In-depth understanding of HTTP/S RESTful APIs and common web frameworks., • Front-end Performance: Knowledge of browser rendering DOM manipulation and optimization techniques for client-side applications., • Back-end Performance: Familiarity with server-side architecture database interactions and API performance tuning., • Developer Tools: Proficiency with tools like Chrome DevTools curl and IDE debuggers for diagnosing application issues., • Cloud Platforms: Understanding of cloud-native architectures containerization (Docker Kubernetes) and serverless functions., • Observability: Experience with monitoring logging and tracing tools (e.g. Sentry Prometheus Grafana ELK stack Jaeger) for application health and performance., • Security Principles: Awareness of common application vulnerabilities (OWASP Top 10) secure coding practices and API security., • Developer Experience: Appreciation for developer workflows SDKs and API documentation., • Performance Optimization: Knowledge of caching strategies CDN concepts and load balancing., • Proficiency inapplication troubleshooting using profiling and tracing tools (e.g. Dynatrace New Relic OpenTelemetry)., • Excellent verbal and written communication skills with the ability to convey technical information clearly to both technical and non-technical audiences., • Extensive technical support experience, • Expertise in troubleshooting application protocols (L7 - DNS HTTP etc), • Expertise in troubleshooting network infrastructure (L3/L4), • Expert with Linux command line tools (curl dig git traceroute mtr), • Expert at analyzing data using tools like grafana kibana and SQL, • Able to clarify complex technical issues and coordinate efforts to resolve, • Able to identify and share/suggest process improvements, • Demonstrated leadership prior mentoring experience, • Self-motivated self-directed strong relationship building can positively influence the actions of others team player, • You are familiar with Cloudflare and are actively using our platform, • Experience with regular expressions, • Knowledge of web programming (HTML Javascript PHP) and scripting (bash Python), • Experience managing/configuring non-HTTP applications (email DNS FTP SSH etc.) What Makes Cloudflare Special Were not just a highly ambitious large-scale technology company. Were a highly ambitious large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo: Since 2014 weve equipped more than 2400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work technology already used by Cloudflares enterprise customers--at no cost. Athenian Project: In 2017 we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free so that their constituents have access to election information and voter registration. Since the project weve provided services to more than 425 local government election websites in 33 states. 1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Heres the deal - we dont store client IP addresses never ever. We will continue to abide by our

PagerDuty Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50 as well as approximately two-thirds of the Fortune 100 PagerDuty is essential for delivering always-on digital experiences to modern businesses. Join us. At PagerDuty youll tackle complex problems collaborate with kind and ambitious people and help build a more equitable worldall in a flexible award-winning workplace. As the Senior Director of Support you will lead and scale our global customer support organization. Youll be responsible for developing the vision strategy and execution to deliver world-class support experiences for our customers. This role requires a blend of operational excellence strategic thinking and a passion for customer advocacy. Key Responsibilities: • Develop and execute the global support strategy aligned with company goals and customer needs., • Lead change management initiatives with a strong emphasis on leveraging AI and automation to transform support operations improve efficiency and enhance the customer experience., • Lead mentor and grow a high-performing team of support managers and professionals across multiple regions and time zones., • Drive operational excellence through process optimization technology adoption and data-driven decision making., • Define and track key performance indicators (KPIs) to measure team performance customer satisfaction (CSAT) and operational efficiency., • Partner with Product Engineering Sales and Customer Success to ensure a seamless customer journey and rapid resolution of issues., • Oversee support channels (email chat phone self-service etc.) and ensure consistent high-quality service delivery., • Champion the voice of the customer internally identifying trends and opportunities for product and process improvement., • Manage support budgets headcount planning and vendor relationships as needed., • 10 years of experience in customer support or customer success with at least 5 years in a senior leadership role., • Experience with AI/automation in support - prefer AgentForce, • Proven track record of building and scaling global support teams in a SaaS or technology environment., • Strong analytical skills and experience with support metrics reporting and tools (e.g. Zendesk Salesforce etc.)., • Excellent communication leadership and people management skills., • Experience driving cross-functional initiatives and influencing at all levels of the organization., • Passion for customer experience and a deep understanding of customer support best practices., • Multilingual or experience managing multilingual teams This role is expected to come into our San Francisco office 2-3 times per week so you can thrive in your new role and fully embrace being a Dutonian! The base salary range for this position is $164000 - $276000 USD. This role may also be eligible for bonus commission equity and/or benefits. Hesitant to apply We encourage you to submit your resume even if you dont meet every requirement. We value potential and consider each candidates full professional story. Whether youre exploring a career change or taking your next step we look forward to reviewing your application. If this just isnt the right role or time - sign up for ___ We encourage you to submit your resume even if you dont meet every requirement. We value potential and consider each candidates full professional story. Whether youre exploring a career change or taking your next step we look forward to reviewing your application. If this just isnt the right role or time - sign up for PagerDuty Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50 as well as approximately two-thirds of the Fortune 100 PagerDuty is essential for delivering always-on digital experiences to modern businesses. Join us. At PagerDuty youll tackle complex problems collaborate with kind and ambitious people and help build a more equitable worldall in a flexible award-winning workplace. As the Senior Director of Support you will lead and scale our global customer support organization. Youll be responsible for developing the vision strategy and execution to deliver world-class support experiences for our customers. This role requires a blend of operational excellence strategic thinking and a passion for customer advocacy. Key Responsibilities: • Develop and execute the global support strategy aligned with company goals and customer needs., • Lead change management initiatives with a strong emphasis on leveraging AI and automation to transform support operations improve efficiency and enhance the customer experience., • Lead mentor and grow a high-performing team of support managers and professionals across multiple regions and time zones., • Drive operational excellence through process optimization technology adoption and data-driven decision making., • Define and track key performance indicators (KPIs) to measure team performance customer satisfaction (CSAT) and operational efficiency., • Partner with Product Engineering Sales and Customer Success to ensure a seamless customer journey and rapid resolution of issues., • Oversee support channels (email chat phone self-service etc.) and ensure consistent high-quality service delivery., • Champion the voice of the customer internally identifying trends and opportunities for product and process improvement., • Manage support budgets headcount planning and vendor relationships as needed., • 10 years of experience in customer support or customer success with at least 5 years in a senior leadership role., • Experience with AI/automation in support - prefer AgentForce, • Proven track record of building and scaling global support teams in a SaaS or technology environment., • Strong analytical skills and experience with support metrics reporting and tools (e.g. Zendesk Salesforce etc.)., • Excellent communication leadership and people management skills., • Experience driving cross-functional initiatives and influencing at all levels of the organization., • Passion for customer experience and a deep understanding of customer support best practices., • Multilingual or experience managing multilingual teams This role is expected to come into our San Francisco office 2-3 times per week so you can thrive in your new role and fully embrace being a Dutonian! The base salary range for this position is $164000 - $276000 USD. This role may also be eligible for bonus commission equity and/or benefits. Hesitant to apply We encourage you to submit your resume even if you dont meet every requirement. We value potential and consider each candidates full professional story. Whether youre exploring a career change or taking your next step we look forward to reviewing your application. If this just isnt the right role or time - sign up for * * * * * * * * * * * * *

As a Remote Customer Support Representative, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

Job Description Customer Experience Assistant, Sales - San Francisco, CA Our Customer Experience Assistants provide an exceptional experience for every Brilliant Earth customer. These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. The ideal candidate will be able to work a full-time schedule of Thursday - Monday. This role is in-person in our San Francisco showroom. The targeted budget for this position is $24/hour. This compensation budget range may be adjusted at any time at the discretion of the company. Responsibilities May Include: Sales & Customer Service: • Utilize sales strategies and forward-thinking problem-solving techniques to assist and guide customers through multiple purchasing decisions, such as ring settings selections and diamond options., • Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience that reflects our luxury brand and product quality., • Guide customers to purchase, creating memorable and personalized experiences for each customer., • Manage a high volume of incoming sales leads to attain individual and team goals and revenue targets., • Proactively respond to online customer inquiries and provide sales assistance through live chats, and phone calls while focusing on a luxury customer experience, reflective of our high-quality product., • Develop and demonstrate product knowledge as it pertains to our diamonds, gemstones, and fine jewelry., • Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries., • Call customers to confirm showroom appointments and answer any pre-appointment questions., • Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance., • Use our ERP system to manage your tasks and communicate cross-functionally., • Maintain luxury showroom appearance, cleanliness, and organization, including executing new product merchandising guidelines., • Serve as the liaison for all facilities maintenance projects for the location, including troubleshooting and performing minor repairs as needed., • Send and receive product from our distribution center, customers, and external vendors while reconciling inventory within our computer system and maintaining organization., • Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security., • A passion for the customer. You don’t just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door., • A drive to exceed goals. You love a good challenge! You’re a self-proclaimed “over-achiever” on a mission to exceed your sales targets., • It’s all in the details. When it comes to our customer’s biggest moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you’re interacting with a customer or teammate in person, via email, or by chat, you’re clear and concise., • A bachelor’s degree or equivalent preferred, • Experience with an ERP or CRM system At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Set Schedule. We offer consistent weekly hours, and 2 consecutive days off., • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Sales Incentive Programs. Quarterly bonuses for achieving sales targets., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it’s important to recharge and relax - you’ll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! More About Us: At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . Powered by JazzHR cmJjomrEpE

Job DescriptionA Better Built World At Miter, we’re on a mission to help construction contractors build with confidence. If we’re successful, we’ll make it easier and faster to build critical physical infrastructure - roads, bridges, utilities, data centers, housing, etc. For decades, construction and field services contractors have had to run their businesses on outdated software: clunky, on-premise systems created in the 1980s and 1990s. That’s where Miter comes in. We’re using AI and embedded payments to rebuild the core HR, finance, and operations systems that underpin our physical economy. Using Miter, contractors like Marathon Electrical, W.J. O’Neil, and Truebeck Construction are building stronger teams, controlling job costs, and accelerating jobsite execution. This idea is resonating. Since we launched in 2022, we’ve grown to thousands of customers and tens of millions in ARR, making us one of the fastest growing vertical software companies ever. To double-down on our momentum, we’ve raised $50M+ from top investors (Bessemer, Coatue, and Battery) who share our belief that we’re just getting started. Hybrid Strategy: We believe the magic of Miter comes from working side by side. Our hybrid approach—four days a week in the office—gives us the chance to connect, brainstorm, and build stronger relationships. One flexible day each week lets us recharge and focus, keeping us energized for the work that matters most. About the Team & How We Work: As a Customer Support Specialist, you will play a critical role in ensuring that our customer-facing operations run smoothly and our customers receive accurate, timely, and reliable support. You’ll be joining a tight-knit, high-trust Customer Support team that’s obsessed with helping construction teams move faster, with fewer headaches. We’re former builders, operators, and technologists who know that great support isn’t just reactive — it’s a strategic lever. You’ll partner daily with our product, engineering, and sales teams to close feedback loops and elevate the voice of the customer. Our Support team shows up with curiosity, urgency, and zero ego. We celebrate operational excellence and know that small process improvements can unlock big wins for our customers. While our work is fast-paced and high-impact, we make space for deep learning, good laughs, and the occasional mid-week coffee run. What You'll Do: * Manage customer support inquiries via multiple channels, including phone, email, chat, and social media, ensuring timely and efficient resolution of issues. * Collaborate closely with the sales, product development, and engineering teams to address customer feedback, product bugs, and feature requests. * Maintain and update the knowledge base, including troubleshooting guides, FAQs, and other support documentation. * Establish and maintain strong relationships with customers, consistently delivering exceptional service to promote loyalty and retention. * Stay current with industry trends and best practices in customer support, incorporating new approach to continually enhance our service offering. What You'll Need: * Exceptional communication skills, both written and verbal, with the ability to interact professionally and empathetically with customers. * Strong problem-solving skills, with the ability to analyze complex issues and identify appropriate solutions. * Ability to work well under pressure, manage competing priorities, and adapt quickly to changes in a fast-paced environment. * Experience in the construction, payroll, benefits, or software industries is a plus! Our Interview Process: * Recruiter Screen * Written Assignment Submission * Hiring Manager Interview * Technical Domain Exercise * Miter Values Interview with CEO Our Benefits: * Competitive Compensation: We offer competitive (well above “market”) salary, commission, and equity packages. * Medical Insurance: Comprehensive medical, dental, FSA, vision plans to suit you and your family’s needs. * 401(k) Retirement Plan: Company-matched contributions to help you plan for your future. * Unlimited PTO: Take the time you need to recharge and be your best self. * Parental Leave: Generous 16-week paid leave for all parents, including adoptive and foster parents. * Learning & Development: We offer every employee an annual educational allowance to explore external professional development. * Office Extras: Snacks, coffee, lunch, and commuter benefits for in-office Mitosaurs. * Community: Multiple company-wide and team-specific offsites per year. Equal Opportunity: Miter provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities. Compensation Range: $60K - $90K

Job Description What we do and why we do it As the leading end-to-end investment platform for single-family rental homes (SFR), our mission is to reinvent the rental housing ecosystem for the benefit of all. We successfully merge our passion for helping investors build wealth through real estate with cutting edge technology that transforms the way they do it. How it's going (and growing) With a talented team of 750+ Roofsters, our collaborative, can-do culture is what fuels our growth. In 2022, we closed on our Series E, raising $240 million, and have offices in the Bay Area and New York City. Our growth includes recent acquisitions of Stessa (financial and asset management software), RentPrep (tenant screening and placement service for landlords), and Mynd (property management platform for both Retail and Institutional investors). In 2025, Roofstock took an ownership stake in Casago (short-term rental management services), expanding our platform to support both long-term and short-term rental investment services. Roofstock's Values → Short-Term Rental (STR) Org Reflection • We are entrepreneurs → Launch a startup within a startup, • We are better together → Work across functions & business units to do it fast and well, • We focus on impact → Build a profitable business unit with satisfied owners, teammates, and guests Roofstock's STR team has the opportunity to build and shape an entirely new business unit together, soon taking on over 1200 homes as a franchisee of Casago. The team is obsessed with people – in particular our owners, our guests, and our teammates. We extend our hospitality to everyone around us, there's no such thing as "not my job," and we celebrate our wins together. We plan to expand within our current markets as well as to roll out new markets in the years to come. Much like a startup business, things are fast-paced, intense, and exhilarating. And when the team wins, we all win. About the Role As our Guest Experience Contact Center Manager, you will lead our STR guest contact center, overseeing a team of 12 offshore representatives who handle all guest communications across phone, SMS, chat, and email. You will be responsible for setting service standards, creating and maintaining SOPs, managing schedules and QA, and ensuring timely and high-quality responses across all channels. You will be responsible for hiring, managing, and developing the team, ensuring that guest support operations run smoothly and efficiently around the clock. Your leadership will directly impact guest satisfaction, review scores, and financial performance. Responsibilities Team Leadership & Operations • Manage and mentor 12 offshore Guest Experience Representatives, • Build SOPs, escalation protocols, and QA standards, • Monitor response times and resolution rates across all channels, • Lead scheduling to ensure 24/7/365 guest support coverage, • Create and maintain a centralized knowledge base for internal use; partner with local ops to understand all property details, • Develop structure and content to support future Help Center and AI guest response tools, • Track and report team metrics (response time, CSAT, reviews), • Identify training opportunities and performance gaps, • Partner with field ops and onboarding teams to resolve guest issues, • Provide guest insights and trends to improve listing content and operations, • 4+ years experience in customer support, hospitality operations, or contact center leadership, • Prior experience managing remote or offshore teams preferred, • Excellent communication, people management, and decision-making skills, • Deep empathy for guests and strong hospitality instincts, • Familiarity with guest support systems (Zendesk, Front, Intercom, or similar), • Experience with Airbnb or other STR platforms a plus, • Experience building staffing models and operational forecasting strongly preferred Some travel to key markets and occasional visits to HQ may be required. Additionally, you would be expected to spend one week per quarter working out of a local STR market in order to build close partnership with and understanding of the local market operations. Compensation $80,000 - $93,000 range on annual base salary or hourly. The compensation range may be adjusted based on experience and location. Pay Transparency Our compensation reflects several US geographic markets. The base pay for this position represents the expected salary for this position. Ultimately, in determining your pay it will be based on several factors including location, job-related knowledge, skills, experience and other job related factors. Roofstock is a total compensation company; the base salary is only a part of our total compensation package. Competitive & Unique Benefits Package • Generous PTO Policy, • 12 Paid Holidays, • Volunteer Time Off, • Paid Parental Leave, • 401k Program, • Wellness and home office/cell phone subsidies Any offer of employment is conditioned upon the successful completion of a background investigation. Commitment to Equal Employment Opportunity The company provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to race, color, religion, sex, gender, gender expression, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, marital status, sexual orientation, military or veteran status, genetic information or any other category protected by federal, state and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, training and social, and recreational programs. All such employment decisions will be made without unlawfully discriminating on any prohibited basis. #LI-NL1 #LI-ONSITE

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We are seeking a highly skilled and experienced Customer Support Specialist to join our growing Customer Support team. As a Customer Support Specialist, you will be responsible for providing world-class customer support by resolving complex customer issues while collaborating internally to ensure ou

As a Home-Based Sales Support, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

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Job Description CareDx, Inc. is a leading precision medicine solutions company focused on the discovery, development, and commercialization of clinically differentiated, high-value healthcare solutions for transplant patients and caregivers. CareDx offers products, testing services, and digital healthcare solutions along the pre- and post-transplant patient journey, and is the leading provider of genomics-based information for transplant patients. In the role of Sr IT Support Technician, you will be responsible for providing all aspects of end-user systems administration and support including incident resolution, request fulfillment, problem-solving, root-cause analysis, and systems configuration. This is an onsite, desktop and lab support position and you will have the opportunity to use your knowledge of Windows and Mac computers to provide white-glove service and support to our users. You will administer multiple IT systems and applications, including AD, Azure AD, M365, and more. The service level requirements are high with a 24x7x365 lab operation and a fast-paced environment. The ideal candidate will have an owner's mindset, and be able to work independently and as part of a team on issues, changes and projects, in support of IT's vision and goals. Responsibilities: • Provide laboratory, office, and remote users technical support via remote tools, phone, email and chat., • Consistently strive to provide the ultimate client experience by being responsive and empathetic to users’ IT issues., • Prioritize, schedule, and resolve service desk incidents and requests in a timely and efficient manner., • Provide support for account and group administration of on-premise and cloud-based applications and services including RingCentral, Atlassian, Adobe, Teams, etc., • Testing and documentation of new solutions and processes to continually improve IT services and support., • Ability to train end users on IT applications and systems as needed., • Provide support on lab systems, AV systems, label printers, copiers, and other electronics as needed., • Participate in evaluations of new software, hardware, and tools., • Assist with strategic initiatives providing input into IT processes, procedures, and service level development., • Participate in decisions regarding downtime impact on users through accurate communication, planning of scheduled downtime, and quick problem resolution., • Creation of knowledgebase articles and documentation as required., • 2+ years of experience providing IT support in a Windows and macOS corporate environment., • Experience working with AD, M365/O365 Admin Centers, application provisioning, and troubleshooting., • Experience with ServiceNow or other ITSM platforms., • Knowledge of networking fundamentals., • Must have strong customer service skills with an ability to communicate technical issues to non-technical users., • Available to provide on-call, after-hours support for priority tickets as needed., • Experience with Intune/Endpoint Manager, SCCM, or other endpoint management systems., • Experience with Windows Server, Exchange, SharePoint., • Experience with Azure Virtual Desktop, VMware Horizon, or other VDI platforms. The anticipated base salary range for candidates who will work in Brisbane, California is $86,000 to $107,500. The final salary offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and length of experience within the job, type and length of experience within the industry, education, etc. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units. CareDx is a multi-state employer, and this salary range may not reflect positions that work in other states. Additional Details: Every individual at CareDx has a direct impact on our collective mission to improve the lives of organ transplant patients worldwide. We believe in taking great care of our people, so they take even greater care of our patients. Our competitive Total Rewards package includes: • Competitive base salary and incentive compensation, • Health and welfare benefits including a gym reimbursement program, • 401(k) savings plan match, • Employee Stock Purchase Plan, • Pre-tax commuter benefits, • And more! In addition, we have a Living Donor Employee Recovery Policy that allows up to 30 days of paid leave annually to a full-time employee who makes the selfless act of donating an organ or bone marrow. With products that are making a difference in the lives of transplant patients today and a promising pipeline for the future, it’s an exciting time to be part of the CareDx team. Join us in partnering with transplant patients to transform our future together. CareDx, Inc. is an Equal Opportunity Employer and participates in the E-Verify program. By proceeding with our application and submitting your information, you acknowledge that you have read our U.S. Personnel Privacy Notice and consent to receive email communication from CareDx. We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us. #LI-Onsite

Job Description Overview CTG is looking for a team of Technical Support Service Desk Agents to support an important client for a short period of time. Those interested can expect to answer a large number of incoming calls, assisting users with issues such as password resets, multifactor authentication, and application installations. This is a remote, work from home position with compensation of $25/hr. The position will provide training on Friday November 8th from 9:30 - 6 pm EST. Then the position will move to it's normal hours 11 am - 8 pm EST for coverage on Wednesday November 13th-15th. Responsibilities: • Answer a high volume of incoming calls related to end user technical support IT issues and questions., • Interact with customers via phone, email, and chat in a professional manner., • Troubleshoot problems to provide a high level of user satisfaction., • Respond to tickets and answer calls within a timely manner., • Utilize a methodical approach to identify problems, investigate causes, and recommend innovative solutions to our multi-platform environment., • Accurately document technical issues to facilitate diagnostics and prompt solutions., • Provide restorative or maintenance actions to resolve end-user problems., • Respond to end-user problems based on standard procedures., • Handle advanced technical issues such as call escalations and other issues that require a higher degree of knowledge to resolve., • Ensure systems are configured properly., • Act as a resource for more complex end-user issues., • Previous experience working from home required., • 2-3 years previous IT work experience in Desktop Support or Level 1 IT Help Desk support required., • Prior Enterprise support experience required, which includes experience with Active Directory, Multifactor Authentication (Duo or Microsoft), Citrix, and application installs., • Exceptional written and verbal skills to relay problems to tier 2 support and management., • The ability to self-monitor and self-motivate personal productivity and performance., • User-centric, team-first mindset, time management, reliable and organized., • Knowledge of Windows operating system; moderate ability in PC Repair/troubleshooting., • Excellent interpersonal skills—able to communicate effectively with employees and leaders., • High degree of patience with people and processes., • Ability to prioritize and multitask to accomplish objectives in an organized fashion., • Work hard & smart—never satisfied with the status quo; possess high expectations of what can be accomplished by self AND team. The expected base salary for this position is $25.00/hour. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.

A Bit More About Your Role We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wh

A Bit More About Your Role We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wh

Job Title: Outside Sales Representative / Field Sales ( B2B ) Location: Oakland, California Type: Direct Hire For immediate consideration, please connect with me on LinkedIn at hire permanent full-time position with full benefits, including 401(k) plan with employer matching.Join

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