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Must Haves: • High School Diploma, GED, or equivalent required., • Minimum 5 years of customer/client service experience, in a call center environment Insight Global is hiring Senior Call Center Representatives for our client, who is a global crypto and Web3 platform. Our client is setting up operations for a new contact center in Tempe, AZ, where these individuals will serve as a frontline support for credit card customers via phone, chat, and email. These individuals will handle inquiries, resolve issues, and ensure a seamless client experience in a fast-paced contact center environment. The responsibilities for this role include, but are not limited to: -Respond to customer inquiries with professionalism and accuracy -Recommend solutions and document interactions -Escalate complex issues appropriately -Stay updated on policies and procedures -Ensure compliance with regulations -Maintain excellent attendance and shift adherence -Communicate clearly and empathetically -Embrace feedback and multitask effectively

Job Description Jewelry Stylist (Part Time) - Scottsdale, AZ Our Jewelry Stylists provide an exceptional experience for every Brilliant Earth customer. These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. The ideal candidate will be able to work a part-time schedule that includes weekend days. This role is in-person in our Scottsdale, AZ Showroom. Responsibilities May Include: Sales & Customer Service: • Utilize sales strategies and forward-thinking problem-solving techniques to assist and guide customers through multiple purchasing decisions, such as ring settings selections and diamond options., • Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience that reflects our luxury brand and product quality., • Guide customers to purchase, creating memorable and personalized experiences for each customer., • Manage a high volume of incoming sales leads to attain individual and team goals and revenue targets., • Proactively respond to online customer inquiries and provide sales assistance through live chats, and phone calls while focusing on a luxury customer experience, reflective of our high-quality product., • Develop and demonstrate product knowledge as it pertains to our diamonds, gemstones, and fine jewelry., • Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries., • Call customers to confirm showroom appointments and answer any pre-appointment questions., • Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance., • Use our ERP system to manage your tasks and communicate cross-functionally., • Maintain luxury showroom appearance, cleanliness, and organization, including executing new product merchandising guidelines., • Serve as the liaison for all facilities maintenance projects for the location, including troubleshooting and performing minor repairs as needed., • Send and receive product from our distribution center, customers, and external vendors while reconciling inventory within our computer system and maintaining organization., • Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security., • A passion for the customer. You don’t just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door., • A drive to exceed goals. You love a good challenge! You’re a self-proclaimed “over-achiever” on a mission to exceed your sales targets., • It’s all in the details. When it comes to our customer’s biggest moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you’re interacting with a customer or teammate in person, via email, or by chat, you’re clear and concise., • A bachelor’s degree or equivalent preferred, • Experience with an ERP or CRM system At Brilliant Earth, we’re passionate about supporting our teams. Through our Pillars of Culture, we've built our teams with a focus on innovation, collaboration, and diversity! In addition, we offer competitive compensation, a robust benefits package and an environment that fosters growth. Some of our perks include: • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Sales Incentive Programs. Incentive programs to recognize and reward sales performance., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! #IND333 More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information. Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for Employment qualified applicants with arrest and conviction records. Notice to Philadelphia, PA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Philadelphia Fair Criminal Record Screening Standards. Any consideration of the background check will be an individualized assessment based on the Applicant or Employee’s specific record and the duties and requirements of the specific job. Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . Powered by JazzHR 6LFdcKEnCk

Job Description Jewelry Consultant - Scottsdale, AZ Our Jewelry Consultants provide an exceptional experience for every Brilliant Earth customer. As a Jewelry Consultant you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. Curious about a day in the life? Check out a day in the life of a Jewelry Consultant Here! The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person at our Scottsdale showroom. What You’ll Do: • Utilize sales strategies and deep product knowledge to guide customers through multiple purchasing decisions via appointments and walk-in consultations, creating memorable and personalized experiences for each customer., • Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product, • Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience., • Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries., • Call customers to confirm showroom appointments and answer any pre-appointment questions., • Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance., • Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security., • Open and/or close the showroom and waiting area., • Use our ERP system to manage your tasks and communicate cross-functionally., • A passion for the customer. You don’t just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door., • A drive to exceed goals. You love a good challenge! You’re a self-proclaimed “over-achiever” on a mission to exceed your sales targets., • It’s all in the details. When it comes to our customer’s biggest moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you’re interacting with a customer or teammate in person, via email, or by chat, you’re clear and concise. At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Set Schedule. We offer consistent weekly hours, and 2 consecutive days off., • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Sales Incentive Programs. Incentive programs to recognize and reward sales performance., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it’s important to recharge and relax - you’ll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. If selected for an interview the process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! #IND333 More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information. Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for Employment qualified applicants with arrest and conviction records. Notice to Philadelphia, PA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Philadelphia Fair Criminal Record Screening Standards. Any consideration of the background check will be an individualized assessment based on the Applicant or Employee’s specific record and the duties and requirements of the specific job. Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . Powered by JazzHR 52vttScOEb

Job DescriptionDescription: GLS Group is one of the largest parcel services providers in Europe, with a strong local presence in almost all countries across the continent. It also operates through wholly owned subsidiaries in Canada and on the USA’s West Coast within one GLS network. This allows GLS to seamlessly connect its customers and communities with millions of parcels and stories every day. GLS’ network connects its markets with high velocity and flexibility to respond to their fast-changing and dynamic nature. The company provides high quality service tailored to its customers’ needs across more than 50 countries. The GLS network consists of over 120 hubs and more than 1,600 depots, supported by more than 36,700 vans, light vehicles and walkers, and 6,400 trucks. This offers network resilience, superior flexibility, and extended reach. In 2024/25, GLS generated record revenues of 5.9 billion euros and delivered 926 million parcels across the markets. For more information, visit . Requirements: PRIMARY FUNCTION: The Shipper Support Representative will take part in supporting shippers over our different forms of communication. This includes assisting shippers via chat, email, or phone. The Shipper Support Representative will assist customers with operating or procedural questions with our applications, products, or services. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: • Assist shippers though any GLS related form of communication (chat/email/phone), • Foster and maintain a positive work environment for all teams, • Always promote a "customer first" environment, • Assist customers with service questions, tracking deliveries and pick-ups, scheduling pick-ups and resolving complaints, • Verify suggested solutions effectively resolve the customer's concern through verbal or email feedback, • Provide professional support and ensure customer satisfaction, • Customer interactions must be handled with diplomacy and tact, • Offer customers pricing/services that align with their shipping needs, • Meet established standard of handling customer interactions in a high level of customer service, • Recommend and submit requests for account changes within standard operating procedures, • May be required to perform tasks beyond those explicitly listed in this role. FUNCTIONAL REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. • High School diploma or general education degree (GED)or one to three months related experience and/or training or equivalent combination of education and experience., • Must be able to lift 75 lbs. Must be at least 18 years of age., • Excellent verbal and written professional communication skills, • Excellent telephone personality skills, • Highly energetic, motivated self-starter, • Decision making, problem resolution, and creative thinking skills, • Proficient with Microsoft Office (Excel, Outlook, Word), • Demonstrated ability to be organized take initiative, and follow up independently, • Meet attendance schedule with dependability and consistency, • Detail oriented, • Demonstrated track record of customer service call center experience General Logistics Systems US is an Equal Employment Opportunity (EEO) employer and is committed to a diverse workforce. We welcome all qualified applicants to apply to GLS, and we strive to select the best qualified applicant for each position in our organization. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. GLS complies with all laws and regulations relating to employment discrimination and is always committed to doing what's right.

Job Description Now Hiring: Top Customer Service Professionals in Phoenix! Join a growing team in Tempe offering competitive pay, rotating shifts, and long-term career opportunity. If you thrive in fast-paced environments and deliver exceptional customer experiences, we want to connect with you today! Customer Support Analyst Location Tempe, Arizona | Onsite Compensation & Schedule • Shift 1 (Morning): 7:00am–4:00pm — $27.00/hr, • Shift 2 (Afternoon): 3:00pm–12:00am — $28.00/hr, • Shift 3 (Overnight): 11:00pm–8:00am — $29.00–$30.00/hr, • Rotating schedule with some weekends required, • Full-Time | W2, • Target Start Date: Mid-May Role Impact The Customer Support Analyst ensures timely, accurate resolution of customer inquiries while maintaining service excellence across multiple communication channels. This role supports operational continuity by managing high-volume requests, troubleshooting account or service-related issues, and documenting interactions with precision. Success is defined by response time, resolution quality, customer satisfaction, and adherence to established service level agreements (SLAs). Key Responsibilities • Respond to inbound customer inquiries via phone, email, and chat in a high-volume contact center environment, • Research, troubleshoot, and resolve account, billing, or service-related issues, • Document all interactions in the customer relationship management (CRM) system with accuracy and detail, • Escalate complex issues to appropriate internal teams while maintaining ownership of customer experience, • Follow compliance guidelines, data privacy standards, and internal quality assurance procedures Minimum Qualifications • 2+ years of customer service or contact center experience, • Strong written and verbal communication skills with attention to detail, • Ability to work rotating shifts, including evenings, overnights, and weekends, • Core Tools & Systems, • Customer Relationship Management (CRM) platforms, • Microsoft Office Suite (Excel, Outlook, Word), • Ticketing and case management systems, • Multi-line phone systems and live chat platforms Preferred Skills • Experience in a high-volume call center or shared services environment, • Bilingual communication skills, • Experience working with service level agreements (SLAs) and performance metrics Legal Notice Pre-employment background check and drug screen required. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at: #tempe123 Company DescriptionCornerStone Staffing has been servicing the Dallas-Fort Worth metroplex since 1991. We are committed to supporting our community through our core values of compassion, integrity, self discipline, and faith. CornerStone currently has 11 offices across the Metroplex to serve your needs. If you are a job seeker looking for short-term supplemental income or a full-time position that will launch a new career, we can assist you in finding the right opportunity!CornerStone Staffing has been servicing the Dallas-Fort Worth metroplex since 1991. We are committed to supporting our community through our core values of compassion, integrity, self discipline, and faith.\r\n\r\nCornerStone currently has 11 offices across the Metroplex to serve your needs. If you are a job seeker looking for short-term supplemental income or a full-time position that will launch a new career, we can assist you in finding the right opportunity!

Job DescriptionRedefine the future of customer experiences. One conversation at a time. At Nextiva, we're reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation. Our culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether it's through our signature Amazing Service®, the technology we create, or the experiences we cultivate, connection is at the core of who we are. If you're ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong. This is an onsite role based at Nextiva's Scottsdale headquarters (9451 E. Via de Ventura, Scottsdale, AZ 85256). Working together onsite strengthens how we operate, enabling faster decisions, clearer communication, and stronger execution, so you can make a greater impact and move work forward with speed and clarity. In-Office Expectation: This role is expected to work onsite five days per week, supporting a highly collaborative, in-person team environment. This is a full-time, temporary position with an initial 90-day assignment. We're hiring for immediate impact—someone who can step in, contribute quickly, and help move key priorities forward. Based on business needs and individual performance, there may be an opportunity to extend the assignment and/or convert to a permanent role. While not guaranteed, we approach this as a chance for both you and Nextiva to evaluate long-term fit. Nextiva's IT Solutions team is seeking an experienced and proactive End User Support Specialist to join our team. As a Level 1 technician, you will be responsible for providing first-level support to our end-users, including triaging and basic troubleshooting. You will also ensure a positive end-user experience by identifying and addressing potential issues before they become problems. The successful candidate will have excellent communication skills, be customer-oriented, and have a passion for technology. This is a five-days-in-office, hands-on support role. You will support end users at their desks, help troubleshoot conference rooms, and work in a fast-paced environment where visibility, responsiveness, and professionalism matter. In addition to day-to-day ticket support, you will gain exposure to project work and structured certification development. Key Responsibilities • Provide first-level technical support to end-users via email, chat, and remote assistance tools, • Act as the first point of contact for end-users, ensuring prompt and courteous service delivery, • Conduct basic troubleshooting and triaging of technical issues, ensuring prompt resolution or escalation to the next level of support, • Ensure end-users have a positive experience by identifying and addressing potential issues before they become problems, and by providing clear and concise instructions and guidance, • Assist with the deployment and maintenance of end-user hardware and software, including workstations, laptops, mobile devices, and peripherals, • Provide hands-on desk-side support and conference room support to ensure meetings and workplace technology function smoothly, • Provide training and support to end-users on common applications and systems, including Microsoft Office Suite, email, and conferencing tools, • Maintain accurate and detailed documentation of support requests, resolutions, and user information, • Collaborate with other technicians on the IT Solutions Team to escalate and resolve complex technical issues, and to identify and implement process improvements, • Participate in project-based work outside of regular ticket handling, with opportunities to build experience in areas such as Linux, Intune, Jamf, and asset inventory management, • Support hardware asset inventory and device accountability efforts, including tagging, scanning, organization, and warranty tracking, • Use approved AI tools in day-to-day troubleshooting to help investigate issues, accelerate learning, and improve resolution quality, • Demonstrate sound judgment in how AI is used, including asking detailed troubleshooting questions and validating outputs before applying changes, • Use AI tools to support scripting, automation, and knowledge-building as appropriate for the role and team environment, • High School Diploma or GED required; some college or technical education preferred, • 1-2 years of experience in a Level 1 Technical Support role, • Basic knowledge of Windows operating systems, Microsoft Office Suite, and other common end-user software applications, • Effective communication and interpersonal skills, • Customer service orientation and ability to handle challenging situations with tact and professionalism, • Proactive approach to identifying and addressing potential issues before they become problems, • Familiarity with remote assistance tools and ticketing systems, • Knowledge of a ticketing system like Jira, • Ability to work independently and as part of a team in a fast-paced environment, • Industry certifications such as CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST) are a plus, • Experience with Mac support, • Familiarity with MDM tools such as Intune or Jamf, • Exposure to Okta, O365 admin, Exchange admin, SharePoint, or OneDrive Nextiva's most successful team members share common traits and behaviors: • Drives Results: Action-oriented problem solvers who quickly bring clarity and simplicity to ambiguity, challenge the status quo, and lead meaningful change; celebrating wins to fuel momentum. They act swiftly and pragmatically, learning and improving as they go., • Critical Thinker: Data-driven, forward-thinking individuals who identify key drivers, anticipate risks, and deliver clear recommendations. They confidently leverage AI and automation to reduce friction, improve decision-making, and focus on higher-value work. Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office. Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses. • Health 🍏 - Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage, • Insurance 💼 - Life, disability, and supplemental indemnity plans, • Work-Life Balance ⚖️ - Flexible Time Off (FTO) for salaried employees, PTO for hourly employees, Paid Sick Time (PST), paid parental bonding leave, and paid holidays, • Financial Security 💰 - 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA, • Wellness 🤸️‍ - Employee Assistance Program and comprehensive wellness initiatives Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS. #LI-MS1 #LI-Onsite Founded in 2008, Nextiva has grown into a global leader trusted by over 100,000 businesses and 1M+ users worldwide. Headquartered in Scottsdale, Arizona, and with teams across the globe, we're the future of customer experience and team collaboration through our AI-powered, conversation-centric platform. Want to see what life at Nextiva is all about? Connect with us on Instagram, Instagram MX, YouTube, LinkedIn, and the Nextiva Blog.

Job Description About Carvana "We believe CVNA is in the early stages of becoming the next U.S. retail category killer." – Stephens Investment Bank, Analyst Report, Sept. 2024 Building leading-edge technology has been at the core of Carvana's strategy since our founding, driving us to become the 3rd fastest company in history to organically reach the Fortune 500 following only Amazon and Google. Today, we remain founder-lead and as ambitious as ever. In 2024, we have not only emerged as the fastest growing automotive retailer, but also the most profitable thanks to our deep vertical integration across retail, lending, vehicle transportation, wholesale auctions, and more. If you want to grow not just as an Engineer but as a leader and business-builder, Carvana is the place for you. Our technology teams build: • End-to-end ecommerce for both selling and buying cars, including everything you see on Carvana.com and in our mobile apps., • AI-driven customer support across chat, email, SMS, and voice, as well as a proprietary CRM platform to ensure the most efficient and highest quality customer experience., • 360°ree; vehicle photography and interactive merchandising using cutting edge computer vision and AI techniques., • The most sophisticated and self-service automotive lending platform in the world., • Systems and tools behind a nationwide logistics network that has delivered and picked up over 3 million cars via our fully owned and operated fleet of automotive haulers, efficiently managing distribution of our massive inventory to 85% of US driveways., • Enterprise grade systems for operating the largest vehicle reconditioning facilities in the US, with workflow and automation to guide the work for everything mechanical, electrical, and cosmetic needed to bring each car to our high standards. THIS IS A 100% ON-SITE POSITION FROM OUR HQ IN TEMPE (Monday through Friday) About the team and position Do you have a natural curiosity to build new technologies? Are you the type of person who taught yourself a new C# or JavaScript library just for fun? If so, join a dynamic team of engineers aimed at bringing the latest in web application development to a whole new way of buying a car. We are a fast-paced team that is focused on performance, scalability, and reliability to provide the best experience to our customers, both internal and external. What you'll be doing • Drive complex, large-scale projects with cross-functional impact, • Develop loosely coupled solutions that are scalable, testable, modularized, and reusable, • Write clean, scalable, and maintainable code that adheres to best practices, • Work with cloud systems, pipelines, and resources, • Perform data storage and persistence containers querying using SQL, NoSQL, and caching technologies, • Work in a team environment using Agile methodologies, • Work with Kafka for real-time data streaming and processing, • Use Kubernetes for automating deployment, scaling, and management of applications., • Test, troubleshoot, and optimize application components for maximum speed, security, and scalability, • Collaborate with cross-functional teams to define and design new features, • Conduct code reviews and mentor junior developers, • Stay up-to-date with new technology trends and incorporate them into operations and activities, • Excited to both learn from and help grow their teammates by bringing a diverse, experienced, and collaborative perspective, • Bachelor's degree in Computer Science, or similar field from an accredited undergraduate institution required., • Minimum 6+ years of software development experience, either in C# / .NET Core (GraphQL and RESTful server-side via Web API) stacks and cloud services (Azure: Functions, Service Bus, etc.) OR contemporary JavaScript / TypeScript (ES2015+), React Hooks, Next.js, • Experience working on applications that share common resources, • Strong fundamentals in writing effective unit tests, • Experience in debugging and troubleshooting web applications, API integration, and infrastructure, • Maintain a strong focus on both internal and external customers, empathizing with their challenges and understanding their journey through our product, • Effective communication and collaboration skills - Carvana developers work very closely with diverse teams requiring great interpersonal skills and a positive attitude, • Experience using any cloud platform (AWS, Azure, GCP, RedHat, etc.), • Experience with CosmosDB or other NoSQL databases, • Experience using any message queue, such as Kafka or RabbitMQ, • Experience writing GraphQL interfaced services, • Experience working with authentication and authorization, • Experience with React Query and state management tools, • Familiarity with Storybook and component-driven development, • Familiarity with OAuth 2.0, OpenID Connect, and the PKCE authentication flow, • Experience integrating native device functionality into browser applications, • Comfort in setting up and modifying build and release pipelines for CI/CD, • Competitive salary and Carvana stock compensation, • Medical, Dental, and Vision benefits, • 401K with company match, • A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more, • A great wellness program to keep you healthy and happy both physically and mentally, • Access to opportunities to expand your skill set and share your knowledge with others across the organization To be able to do your job at Carvana, there are some basic requirements we want to share with you. Legal Stuff Hiring is contingent on passing a complete background check. This role is eligible for visa sponsorship. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job Description Bilingual Customer Service Representative Location: Scottsdale, AZ | Onsite COMPENSATION & SCHEDULE • Pay: $22.63/hour, • Schedule: Must be available for a shift between 6AM – 8PM, including at least one weekend day per week - Training 7:30am - 4pm, • Employment Type: Long-term temporary, • Start Date: May 18th ROLE IMPACT The Email Customer Service Representative helps customers by answering questions about their event tickets quickly and accurately. This role ensures customers have a smooth experience when ordering, changing, or canceling tickets and provides clear, friendly written communication at all times. KEY RESPONSIBILITIES • Respond to inbound customer emails regarding event ticket orders, availability, cancellations, and date changes, • Provide accurate information about event parking and parking passes, • Use internal systems to research customer inquiries and process updates or adjustments, • Maintain high standards of written communication and professionalism in every customer interaction, • Support additional channels such as chat or phone as needed MINIMUM QUALIFICATIONS • Must be bilingual in Spanish and English, • 2+ years of experience in a call center, administrative, or office-based customer service role, • Strong written communication and reading comprehension skills, • High school diploma or equivalent required, • Proven ability to manage multiple inquiries and maintain attention to detail, • Commitment to long-term engagement in the role CORE TOOLS & SYSTEMS • Microsoft Outlook / Office Suite, • CRM or ticketing systems (e.g., Zendesk, Salesforce Service Cloud, or similar), • Chat and telephony platforms PREFERRED SKILLS • Experience with event ticketing systems or e-commerce platforms, • Familiarity with remote customer support environments, • Strong problem-solving and time-management skills By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at: Company DescriptionCornerStone Staffing has been servicing the Dallas-Fort Worth metroplex since 1991. We are committed to supporting our community through our core values of compassion, integrity, self discipline, and faith. CornerStone currently has 11 offices across the Metroplex to serve your needs. If you are a job seeker looking for short-term supplemental income or a full-time position that will launch a new career, we can assist you in finding the right opportunity!CornerStone Staffing has been servicing the Dallas-Fort Worth metroplex since 1991. We are committed to supporting our community through our core values of compassion, integrity, self discipline, and faith.\r\n\r\nCornerStone currently has 11 offices across the Metroplex to serve your needs. If you are a job seeker looking for short-term supplemental income or a full-time position that will launch a new career, we can assist you in finding the right opportunity!

Job Description Learn more about Carvana Apex for early career opportunities here: Accelerate Your Career! Explore the Engineering Apex application here. Before you proceed to the application, please prepare your 3–5 minute "Apex Pitch" video. See examples from current Carvana employees here. Your video should be a short walkthrough of what led you to apply and how you went about solving a specific problem using technology. We don't expect high production value, we just want the real you. Please address these three areas: • The "Why": Why Carvana, and why join us at this specific moment?, • The Track: Why is Product Management the right fit for your skills?, • The Build: Walk us through an AI-driven project or solution you've personally built. It can be any project—personal, for school, an internship, etc., • Show us what you built and explain the thought-process behind specific decisions you made along the way., • Detail exactly how AI played a role in building it—planning, writing code, etc., • Use a screen-recording tool and walk us through your prompt creation, documentation, code, or other specific artifacts while you discuss. You can use any tool you like, but our favorites for tech demos allow us to see your face and your screen while you share: • Loom (Recommended): Great for "picture-in-picture" recordings of you and your screen., • Camtasia or Clipchamp: Best if you want to edit multiple takes together. About Us and the Apex Program Carvana is the fastest-growing used auto retailer in U.S. history. Our technology teams are the engine behind: • Next-Gen E-commerce: End-to-end platforms for buying and selling cars via Carvana.com and our mobile apps., • AI-Driven Support: Proprietary CRM and AI tools managing chat, email, SMS, and voice., • Computer Vision: 360°ree; photography and interactive merchandising using cutting-edge AI., • Advanced Fintech: The world's most sophisticated, self-service automotive lending platform., • Logistics & Robotics: Managing a nationwide fleet and enterprise-grade automation for the largest reconditioning facilities in the US. You will work closely with engineering, design, and analytics teams to scope projects, write requirements, and continually improve the customer experience. • Total Ownership: You'll start with bite-sized tactical tasks and move toward strategic leadership—handling requirements drafting, feature prioritization, and impact assessments., • AI Integration: Drive the roadmap to help customers research, buy, sell, and own vehicles., • Data-Driven Insights: Conduct ad hoc analytical deep dives using SQL, CosmosDB, or Splunk to glean insights and surface them to the broader org., • Experience: 0–3 years of experience, ideally in product, analytics, or a related discipline., • Technical Foundation: Working familiarity with LLM product mechanics (e.g., prompting, grounding, and safety concepts) and data tools such as SQL, Tableau, or Sigma. Exposure to RAG architectures, tool-calling, or agent-based frameworks, • Product Instincts: A strong eye for intuitive, delightful UX and a genuine curiosity about consumer web and mobile products. Hiring is contingent on passing a complete background check. This role is eligible for visa sponsorship. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job Description Learn more about Carvana Apex for early career opportunities here: Accelerate Your Career! Explore the Product Apex application here. Before you proceed to the application, please prepare your 3–5 minute "Apex Pitch" video. See examples from current Carvana employees here. Your video should be a short walkthrough of what led you to apply and how you went about solving a specific problem using technology. We don't expect high production value, we just want the real you. Please address these three areas: • The "Why": Why Carvana, and why join us at this specific moment?, • The Track: Why is Software Engineering the right fit for your skills?, • The Build: Walk us through an AI-driven application or solution you've personally built. It can be any project—personal, for school, an internship, etc., • Show us what you built and explain the thought-process behind specific decisions you made along the way., • Detail exactly how AI played a role in building it—planning, writing code, etc., • Use a screen-recording tool and walk us through your prompt creation, documentation, code, or other specific artifacts while you discuss. You can use any tool you like, but our favorites for tech demos allow us to see your face and your screen while you share: • Loom (Recommended): Great for "picture-in-picture" recordings of you and your screen., • Camtasia or Clipchamp: Best if you want to edit multiple takes together. About Us and the Apex Program Carvana is the fastest-growing used auto retailer in U.S. history. Our technology teams are the engine behind: • Next-Gen E-commerce: End-to-end platforms for buying and selling cars via Carvana.com and our mobile apps., • AI-Driven Support: Proprietary CRM and AI tools managing chat, email, SMS, and voice., • Computer Vision: 360°ree; photography and interactive merchandising using cutting-edge AI., • Advanced Fintech: The world's most sophisticated, self-service automotive lending platform., • Logistics & Robotics: Managing a nationwide fleet and enterprise-grade automation for the largest reconditioning facilities in the US., • Contribute to Scale: Own medium-to-large projects with cross-functional impact., • Write Elite Code: Develop scalable, testable, and modularized solutions., • Master the Stack: Work with cloud systems (Azure), Kafka for real-time streaming, and Kubernetes for scaling., • Collaborate: Use Agile methodologies to design new features alongside Product and Design. You will be part of a cohort that learns together, and also part of a core team of experienced developers., • Experience: 0–3 years of software development experience., • Tech Stack: Proficiency in C# / .NET Core (GraphQL/RESTful via Web API) and Azure services OR JavaScript / TypeScript (React Hooks, Next.js, Nx)., • Fundamentals: Strong skills in unit testing, debugging, and API integrations. Hiring is contingent on passing a complete background check. This role is eligible for visa sponsorship. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Provide first-line IT support to end users by diagnosing and resolving hardware, software, and access issues across multiple channels. This role involves managing support tickets, configuring devices, administering user accounts, and collaborating with internal teams to ensure the timely resolution of technical problems. Ideal for early-career IT professionals with strong troubleshooting abilities, a customer-first mindset, and the ability to thrive in a fast-paced, team-oriented environment with a flexible schedule. What You’ll Do • Provide Tier 1–2 technical support via phone, email, chat, and ticketing systems, • Log, categorize, and manage incidents in a call tracking system, • Troubleshoot hardware, software, and access issues using established processes and knowledge bases, • Escalate complex issues and collaborate with internal IT teams, • Document solutions and contribute to internal knowledge base improvements, • Support end users with basic “how-to” guidance (logins, printing, Office tools, etc.), • Assist with device setup and configuration (laptops, desktops, tablets), • Perform user account administration (Active Directory, email systems, business apps), • Participate in system upgrades, deployments, and internal IT projects, • Follow IT security protocols and organizational policies What We’re Looking For • 1–3 years of experience in a technical support/help desk or call center environment, • Strong troubleshooting skills with the ability to follow structured processes, • Experience supporting Windows OS and Microsoft Office, • Familiarity with ticketing systems and call tracking tools, • Basic understanding of user administration (Active Directory, Office 365 or similar), • Ability to manage multiple priorities in a high-volume support environment, • Strong communication skills and a customer-first mindset, • Self-starter who can work independently and as part of a team Nice to Have: • Experience with Mac/Apple devices, • Exposure to mobile device support, • Knowledge of enterprise applications or CRM systems

Job DescriptionDescription: Position Summary The Enrollment Specialist is responsible for guiding prospective students through the admissions process while delivering high-quality customer service. This role conducts program orientation, clearly communicates expectations, and shares available resources to ensure students are prepared for a successful academic experience. The Enrollment Specialist collects, reviews, and verifies all required documentation, explains tuition options and potential assistance, and assists students with setting up billing subscriptions when applicable. Additionally, the role enrolls students in their initial course and facilitates a seamless transition to their Academic Advisor, providing ongoing support throughout the student’s enrollment process. The ideal candidate is highly detail-oriented, responsive, and service-driven, with the ability to thrive in a fast-paced, dynamic environment while managing multiple priorities accurately and professionally. Key Responsibilities: • Be actively available and engaged on chat during assigned shifts to accept warm transfer calls from the Applications Team, ensuring a seamless and positive student experience., • Provide high-quality customer service by completing program orientation with students and addressing any questions or concerns., • Check the state education database and update their state identification number., • Submit records request for last school attended or for all schools attended if they have an IEP, • Maintain a roster of students not reached on day one and conduct follow-ups via phone, text, and email weekly for 30 days before processing a decline if necessary., • Explain the NSO course and discuss second course options with students. Assign NSO course., • Understand the Academic Advisors' specialties and partners they work with to properly assign a student to them., • Understand our partnerships, their requirements, and which ones cover tuition to explain this information to the student., • Collaborate with the ESS team to review student information, ensuring ESS students’ needs are supported., • Collaborate with the Reengagement Team to support returning students, ensuring they are properly guided and set up for success during their repeat enrollment., • Maintain personal organizer for all student follow ups, • Update all spreadsheets and platforms for each student as they progress through the enrollment process to ensure we maintain accurate and reportable data. (This includes Smart Schools Tracker, Push Sheet, Power School Enrollment and SIS, Edgenuity, Personal Organizer, and Ed Cloud., • Partner with the applications team for seamless transfers of students (Monitor our chats), • Partner with our HUB locations for seamless transfers of students (Monitor our chats), • Partner with the International team for seamless transfer of students (Monitor Chats and emails), • Some enrollment specialists maintain direct contact with specific partners for quick and seamless enrollment of their referrals., • Support process improvements by helping streamline trackers, templates, and reporting structure., • Participate in team meetings, huddles, and training as assigned., • Certain Enrollment Specialists also have specialized areas in which they have been trained with specific partners or departments. (Example: HUB, Partners, International students) Key Performance Expectations (KPIs)- Must be maintained at a 90% average • Students outreach the same business day as their application, with follow up call, text, and email the same week and every week for 30 days., • Activation of student within 24 hours, • Minimum of 25 activated students per week, • Accurate data entry and tracker maintenance (as reviewed during our QA audits), • Completed document file at time of activation, • Consistent daily reporting on all spreadsheets, • Accountable, dependable, and consistent follow-through, • Calm and professional with high-volume communication, • Problem-solver mindset with a focus on accuracy and service, • Comfortable receiving coaching and adapting to change Disclaimer The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to perform this job. Occasional evening and weekend work may be required as job duties demand. Please see your immediate supervisor with any questions you may have. Requirements: Required Qualifications • 3+ year experience in administrative support, customer service, admissions/enrollment, or similar role (preferred), • Strong verbal and written communication skills (phone/email/text professionalism)., • High attention to detail and strong organizational/time-management skills., • Comfortable with spreadsheets and reporting (Excel/Google Sheets); ability to manage multiple trackers., • Ability to work independently, meet daily/weekly deadlines, and maintain accuracy under pressure., • Experience in education, nonprofit, or student services environments., • Bilingual (Spanish/English) a plus. List of Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently in an 8-hour shift is required to sit; stand; walk; kneel; crouch; stoop; balance; climb; use repetitive motions; lift up to 25 lbs; reach with hands and arms; handle and look at a computer or hand-held screen for long periods of time.

Job DescriptionWe are a proud work-from-office company. If you're ready to work on-site in a dynamic, global company, we'd love to hear from you.About Us Vensure Employer Solutions is the largest privately held organization in the HR technology and service sector, providing a comprehensive portfolio of solutions, including HR/HCM technology, managed services, and global business process outsourcing (BPO). The company and its service providers collectively serve over 95,000 businesses and process over $135B in annual payroll. As a "One Employer Solution” headquartered in Chandler, Arizona, Vensure helps thousands of businesses streamline and grow their operations with custom strategies that benefit both employers and employees. Find out more by visiting .Position Summary The Unemployment Claims Associate supports our clients by coordinating unemployment claims response, providing guidance to clients on best practices while emphasizing integrity and compliance.Essential Duties and Responsibilities Manage and respond to assigned unemployment claims within required deadlines. Collaborate with designated client contacts on matters related to unemployment claims. Communicate with internal teams to address unemployment-related issues and ensure client satisfaction. Provide guidance to clients on best practices for unemployment claim responses, emphasizing integrity and compliance. Respond to inquiries from state agencies promptly and professionally. Participate in the unemployment call queue, striving for single-call resolution to meet organizational goals. Monitor and manage the unemployment email inbox. Review and address state portal correspondence as assigned. Maintain accurate client data within unemployment tracking software. Create and assign tasks for unemployment POA (Power of Attorney) administration when necessary Marginal Functions Build, maintain and promote relationships with team members, peers across disciplines, and all other company team members ensuring effective coordination of communications and services affecting clients. Attend webinars and training to stay up to date on best practices related to the company and department. Complete projects and other duties as assigned by supervisor. Knowledge, Skills, and Abilities A strong drive to deliver exceptional client support to both external and internal customers. A flexible, positive attitude, and a dedicated team player and collaborator. Strong organizational skills, attention to detail, and follow-through. Ability to communicate clearly, concisely, and proactively, both verbally and in writing. Capability to learn multiple HRIS (Human Resources Information System) platforms and vendor partner platforms. Drive to learn, grow, and contribute to the overall success of the company. Ability to thrive in a modern, collaborative international environment, effectively using video conferencing, chat, email, and phone to maintain strong team communication. Education & Experience High school diploma or equivalent combination of experience, skills, education (including other relevant non- traditional degree programs, certifications, or job training programs) preferred. Prior work experience in an office environment is preferred by not required. Some knowledge of Microsoft Office software (Outlook, Microsoft Teams, Excel, Word, PowerPoint) and demonstrated ability to learn other applications as needed. Experience with the following systems is preferred (Adobe Acrobat, HRIS, CRM). #SolvoHRGlobal#LI-PROMOTED#LI-Onsite We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description About Carvana... "We believe CVNA is in the early stages of becoming the next U.S. retail category killer." – Stephens Investment Bank, Analyst Report, September 2024 Building leading-edge technology has been at the core of Carvana's strategy since our founding, driving us to become the 3rd fastest company in history to organically reach the Fortune 500 following only Amazon and Google. Today, we remain founder-led and as ambitious as ever. In 2024, we have not only emerged as the fastest growing automotive retailer, but also the most profitable thanks to our deep vertical integration across retail, lending, vehicle transportation, wholesale auctions, and more. If you want to grow not just as an engineer but as a leader and business-builder, Carvana is the place for you. Our technology teams build: • End-to-end ecommerce for both selling and buying cars, including everything you see on Carvana.com and in our mobile apps., • AI-driven customer support across chat, email, SMS, and voice, as well as a proprietary CRM platform to ensure the most efficient and highest quality customer experience., • 360°ree; vehicle photography and interactive merchandising using cutting edge computer vision and AI techniques., • The most sophisticated and self-service automotive lending platform in the world., • Systems and tools behind a nationwide logistics network that has delivered and picked up over 3 million cars via our fully owned and operated fleet of automotive haulers, efficiently managing distribution of our massive inventory to 85% of US driveways., • Enterprise grade systems for operating the largest vehicle reconditioning facilities in the US, with workflow and automation to guide the work for everything mechanical, electrical, and cosmetic needed to bring each car to our high standards. This is a fully on-site position, Monday through Friday, at our corporate HQ in Tempe, Arizona. About the team and position Carvana's Customer Experience team is dedicated to delivering exceptional customer experiences. Our team builds the systems and tools internal team members rely on to guide customers, resolve issues, and ensure a smooth, positive journey. We partner closely with Operations to drive intentional, customer-centric evolution. As the Engineering Manager, you will guide a team creating products and tools that elevate both the customer and Carvana team member experience. You'll lead and guide engineers as they navigate complex opportunities and unlock innovation using technologies such as React, C#, GraphQL, Python, Azure, Kafka, Agentic Programming, and GPT/LLMs. This role collaborates deeply with product, analytics, operations, and engineering teams across Carvana to deliver high-impact solutions. Our team is a collaborative, high-energy group committed to customer-centric innovation. If you're excited about building products that simplify and reimagine the customer experience, especially in the era of AI, this is your chance to make an impact. What you'll be doing • Lead your team in developing and operating our customer experience platform while diving deep with internal partners to launch new products, • Hire and develop engineers, helping them learn and achieve their own goals while holding them - and yourself - to high engineering standards, • Develop efficient processes, ensuring the engineering team is operating with high velocity, quality, and ownership, • Focus your team on increasing resiliency and uptime while decreasing the blast radius of software changes and tracking, and improving customer-facing metrics, • Work with our product, design, business, and operations teams to develop resilient solutions while driving impact for our car purchasing experience, • Leads with AI first mindset ensuring the team adopts agentic development tools (eg. Claude, Cline) and sets high code quality and output standards, • Bachelor's degree in Computer Science, or similar field from an accredited undergraduate institution required., • At least 5 years of software engineering, with consistently advancing skills and responsibilities, • A comprehensive understanding of software craftsmanship ideals - clean code principles, unit testing fundamentals, design pattern selection and application, architectural pattern selection and application, and DevOps principles, • Experience creating available, scalable, low-latency, global customer management systems, • Experience debugging and troubleshooting web services, API, and libraries, • Experience or desire to lead a team of Engineers and coach them in their career, • At least 4 years of software engineering, with consistently advancing skills and responsibilities, • Extensive experience with .Net and C#, • Experience with at least one functional/scripting language (JavaScript, Python), • Strong skills with any contemporary UI framework or library, such as React, AngularJS, or Vue, • Experience in building contemporary scalable solutions, supporting high load and availability, understanding caching, sharding, container-based architecture, • Experience in utilizing agentic tools Claude, Cline, etc., • Experience in working with any cloud (AWS, Azure, GCP, RedHat, etc.), • Experience in contemporary code quality practices: writing unit and integration tests, using test coverage, CI/CD, etc., • Excellent interpersonal and organizational skills with the ability to handle diverse situations, multiple projects, and rapidly changing priorities, • Excellent written, verbal, and presentation communication skills, especially in representing their technical expertise to a diverse audience, • Self-motivated; work well both independently and collaboratively, • A positive attitude and an excellent sense of humor, • Experience in building a microservice architecture, • Experience in working with data storages (SQL or NoSQL), • Experience in writing CI/CD pipelines, • Experience in using CDN to deliver static content, • Experience in CQRS and/or Event Sourcing, • Experience in working with GraphQL, • Full-Time position with a competitive salary and Carvana stock compensation, • Medical, Dental, and Vision benefits, • 401K with company match, • A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more, • A great wellness program to keep you healthy and happy both physically and mentally, • Access to opportunities to expand your skill set and share your knowledge with others across the organization At Carvana, we value diversity in backgrounds and experiences. We encourage you to apply even if your experience doesn't fit exactly. Give it a shot! Legal stuff Hiring is contingent on passing a complete background check. This role is eligible for visa sponsorship. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Job Description iT1, a leading national technology solution provider headquartered in Tempe, AZ, is looking for a motivated Service Desk Technician II to join our Service Desk team. iT1 has been recognized by the Phoenix Business Journal's "Best Places to Work" in Arizona for over a decade. This is a testament to the great team and culture we have here at iT1! The Service Desk Technician II is responsible for providing professional and excellent Service Desk Support. A strong customer service mindset, and strong work ethic with good communication skills are the key to succeeding in this role. Our Managed Services team is the forefront of our services organization, and this role will be required to engage with a variety of Clients daily. This person will play a key role in providing daily support to ensure Client Success and the overall uptime and performance of critical services. Requirements • Provides support via phone, e-mail and chat to employees of corporate clients., • Assists users in troubleshooting Outlook., • Provides support for Microsoft Operating Systems (Windows 7, Windows 10, Windows 11)., • Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Office365)., • Provides support for mobile devices including configuration and email sync., • Handles 50-60 issues per day efficiently and appropriately., • Maintains regular and punctual attendance., • Utilizes Active Directory database to reset network passwords., • Assists users in adding and changing network printers., • Provides technical support for VPN connectivity issues., • Controls user’s computers utilizing remote access tools., • Troubleshoots remote access connectivity problems., • Demonstrates and actively promotes an understanding and commitment to the mission of iT1 through performing behaviors consistent with the organization's values., • Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of iT1 in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors., • Supports and conducts self in a manner consistent with client service expectations. Qualifications • 3-5 years’ experience in call center or service desk environment., • Knowledge of various PC hardware and software applications including: Operating Systems: Windows 7, Windows 10, and Windows 11, • Office 365 Support, • User creations/terminations (tasks/requests), • End-user self-service tools, • Cloud support – multiple device data syncing, • ConnectWise or other ticketing systems, • Word, Excel, PowerPoint, Office365, Outlook, Lotus Notes, etc., • Internet Service Provider (ISP), Cable Modem, and Internet Support., • Effective troubleshooting and documentation skills, • Experience navigating a knowledge base., • Proficient use of Microsoft Office applications, • IT troubleshooting, • Strong organization, time management, and prioritizing skills, • Completed High School Diploma/GED, • Associate Degree in Technical Field Other Skills and Abilities • Strong technical and client interaction skills., • Self-starter with excellent organizational, administrative, and interpersonal skills., • Ability to follow through with tasks, projects, and troubleshooting with minimal supervision., • Excellent oral, written, technical, and business communication skills., • Ability to multi-task and work in fast paced environment. Job Location/Shift • Onsite in Tempe, AZ, • Monday - Friday, 8:00am-5:30pm AZ Physical Demands • Sit at a computer for 8 hours per day, • Keyboarding for 8 hours per day, • Near Vision (working with small objects or reading small print), • Speaking (communicating information to clients/coworkers), • Insurance: Health Insurance, Vision, Dental, and Life Insurance, • Leave and Holidays: Paid Vacation, Paid Holidays, • Retirement: 401K Plan with company match (eligible after 1 year of employment), • In-house fitness center

Job Description iT1, a leading national technology solution provider headquartered in Tempe, AZ, is looking for a motivated Service Desk Technician I to join our Service Desk team. iT1 has been recognized by the Phoenix Business Journal's "Best Places to Work" in Arizona for over a decade. This is a testament to the great team and culture we have here at iT1! The Service Desk Technician I is responsible for providing professional and excellent Service Desk Support. A strong customer service mindset, and strong work ethic with good communication skills are the key to succeeding in this role. Our Managed Services team is the forefront of our services organization, and this role will be required to engage with a variety of Clients daily. This person will play a key role in providing daily support to ensure Client Success and the overall uptime and performance of critical services. Requirements • Provides support via phone, e-mail and chat to employees of corporate clients., • Assists users in troubleshooting Outlook., • Provides support for Microsoft Operating Systems (Windows 7, Windows 10, Windows 11)., • Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Office365)., • Provides support for mobile devices including configuration and email sync., • Handles 50-60 issues per day efficiently and appropriately., • Maintains regular and punctual attendance., • Utilizes Active Directory database to reset network passwords., • Assists users in adding and changing network printers., • Provides technical support for VPN connectivity issues., • Controls user’s computers utilizing remote access tools., • Troubleshoots remote access connectivity problems., • Demonstrates and actively promotes an understanding and commitment to the mission of iT1 through performing behaviors consistent with the organization's values., • Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of iT1 in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors., • 1-3 years’ experience in call center or service desk environment., • Knowledge of various PC hardware and software applications including: Operating Systems: Windows 7, Windows 10, and Windows 11, • Office 365 Support, • User creations/terminations (tasks/requests), • End-user self-service tools, • Cloud support – multiple device data syncing, • AutoTask or other ticketing systems, • Word, Excel, PowerPoint, Office365, Outlook, Lotus Notes, etc., • Internet Service Provider (ISP), Cable Modem, and Internet Support., • Effective troubleshooting and documentation skills, • Experience navigating a knowledgebase., • Proficient use of Microsoft Office applications, • IT troubleshooting, • Strong organization, time management, and prioritizing skills, • Completed High School Diploma/GED Other Skills and Abilities • Strong technical and client interaction skills., • Self-starter with excellent organizational, administrative and interpersonal skills., • Ability to follow through with tasks, projects, and troubleshooting with minimal supervision., • Excellent oral, written, technical, and business communication skills., • Ability to multi-task and work in fast paced environment. Physical Demands • Sit at a computer for 8 hours per day, • Keyboarding for 8 hours per day, • Near Vision (working with small objects or reading small print), • Speaking (communicating information to clients / coworkers), • Hearing Requirements (In person speech, telephone, other sounds) Job Location Onsite position at the headquarters office location in Tempe, AZ. Monday-Friday, 8:00am-5:30pm AZ. Benefits • Insurance: Health Insurance, Vision, Dental, and Life Insurance, • Leave and Holidays: Paid Vacation, Paid Holidays, • Retirement: 401K Plan with company match (eligible after 1 year of employment), • In-house fitness center

Job Description About Carvana "We believe CVNA is in the early stages of becoming the next U.S. retail category killer." – Stephens Investment Bank, Analyst Report, Sept. 2024 "Growing a capital and labor intensive, industrial type asset at a 40% clip is unchartered territory…" – JP Morgan Chase, Analyst Report, Jan 2026 Building leading-edge technology has been at the core of Carvana's strategy since our founding, driving us to become the 3rd fastest company in history to organically reach the Fortune 500, following only Amazon and Google. Today, we remain founder-led and as ambitious as ever. In 2024, we emerged as both the fastest-growing and most profitable automotive retailer in the US, thanks to our deep vertical integration across retail, lending, vehicle transportation, wholesale auctions, and more. Our technology teams build: • End-to-end ecommerce for buying and selling cars, including everything you see on Carvana.com and in our mobile apps., • AI-driven customer support across chat, email, SMS, and voice, as well as a proprietary CRM platform built for efficiency and quality at scale., • 360°ree; vehicle photography and interactive merchandising using cutting-edge computer vision and AI., • The most sophisticated self-service automotive lending platform in the world; a full fintech stack., • Systems and tools behind a nationwide logistics network that has delivered and picked up over 3 million cars via our fully owned and operated fleet, reaching 90% of US driveways., • Enterprise-grade systems for operating the largest vehicle reconditioning facilities in the US, with workflow automation covering everything mechanical, electrical, and cosmetic. About the team and position Our Product team is at the center of that growth, and we are hiring. We are an AI-first technology organization that moves fast, operates with high ownership, and builds things that matter at scale. If you want to grow not just as a Product Manager but as a leader and business-builder, Carvana is the place for you. We are hiring Product Managers across several teams in Los Angeles and Phoenix, spanning mid-level and senior roles. While each team has its own focus area, we look for the same foundational qualities across all of them: strong product instincts, a data-driven mindset, an AI-first approach to work, and the drive to own outcomes end to end. The Teams Depending on your background and interests, you may be considered for one or more of the following teams: • Conversational AI: Own the roadmap and continuous improvement of Sebastian, our AI-powered conversational agent built on leading-edge LLMs that helps millions of customers research, buy, sell, and manage their vehicles., • Transactional Communications: Own the customer-facing communications ecosystem across email and SMS, delivering clear, empathetic, and timely messages throughout the car-buying journey at scale., • Nurture: Lead nurture communications on an AI-first team, guiding customers from early interest through purchase using machine learning, personalization, and experimentation across email, SMS, and push., • Engineering Horizontals - Identity, Experimentation & Data Platform: Own the foundational platforms that power customer trust, product innovation, and regulatory compliance, including authentication, consent management, data privacy APIs, and experimentation infrastructure, as well as the strategic shift in how Carvana consumes and governs data through enterprise adoption of Sigma, migration of legacy SQL Server assets to Snowflake, and ownership of the unit economics of the data platform. While responsibilities vary by team, all roles share a common set of expectations: • Drive the product roadmap and lead end-to-end product development informed by customer research, analytics, and business needs., • Partner cross-functionally with Engineering, Design, Data Science, Analytics, and business stakeholders to scope, prioritize, and ship high-impact initiatives., • Own experimentation and measurement, actively interpreting results and translating insights into continuous product improvements., • Apply AI tools as a core part of how you work, accelerating research, synthesis, prototyping, and day-to-day execution., • Write clear requirements, project briefs, and documentation to align stakeholders and enable effective engineering execution., • Use data to size opportunities, evaluate tradeoffs, and make decisions., • A bachelor's degree in STEM, Economics, Finance, Business, Design, or equivalent experience., • Two or more years of product, product analytics, or related experience for mid-level consideration; four or more years for senior-level consideration., • Outcome-oriented and data-driven decision making, backed by expertise in metrics, analytics, and tools such as SQL, Tableau, Looker, or Sigma., • An AI-first approach to product work, with hands-on experience using AI tools for research, analysis, prototyping, and day-to-day productivity., • Excellent written and verbal communication, organizational, and project management skills with strong attention to detail., • Ability to learn and absorb technical concepts and communicate them effectively to non-technical audiences., • Deep product experience at one or more highly successful and ideally high-growth companies., • Strong opinions about consumer products and a developed sense of product taste., • Experience with experiment design and interpretation., • A willingness to roll up your sleeves and do whatever it takes for the sake of the team and our customers., • A genuine passion for AI and its potential to transform product experiences, not just familiarity with the tools but a curiosity about where the technology is headed and how to apply it creatively., • Hands-on experience building or iterating on AI-driven products, including features powered by machine learning, LLMs, RAG, tool-calling, or agent frameworks., • Knowledge of data science best practices and the ability to collaborate closely with data scientists and ML engineers to shape model-informed product decisions., • Strong UX instincts and the ability to anticipate user needs and pain points, especially in AI-assisted or conversational experiences., • Experience with agile methodology and product strategy and roadmapping., • Familiarity with Snowflake, Sigma, Looker, or Tableau for independent data exploration., • Full-Time position with a competitive salary and Carvana stock compensation., • Medical, Dental, and Vision benefits., • 401K with company match., • A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more., • A great wellness program to keep you healthy and happy both physically and mentally., • Access to opportunities to expand your skill set and share your knowledge with others across the organization. To be able to do your job at Carvana, there are some basic requirements we want to share with you. Legal stuff Hiring is contingent on passing a complete background check. This role is eligible for visa sponsorship. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Student Services Specialist Sr Job ID: 322444 Location: Mesa Community College Full/Part Time: Full Time Regular/Temporary: Regular Hiring Salary Range $20.61 - $26.80/hourly, DOE Grade 111 Work Schedule Monday - Friday, 8am - 5pm; some evenings and weekends may be required Summer Hours: Monday - Thursday, 7am-6pm Work Calendar 12 Months Maricopa Summary 10 Colleges. Unlimited Opportunities. The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision-___ We focus on people-not profits. With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. ___ We don't just support our community-we help build it. We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County.___ We believe our employees are our most valuable asset. Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix. Join us in making a real difference in the lives of over 140,000 college students each year. Campus Statement Mesa Community College (MCC) is nationally recognized for its excellence in university transfer, career and technical programs, civic engagement, and innovative education. Serving more than 25,500 students annually, MCC offers a range of degree and certificate programs across its two campuses and additional locations. MCC students contribute more than 8,500 hours of community service annually. MCC serves as a key resource for education, workforce development, and lifelong learning. The college enhances student success through Guided Pathways with Integrated Support Services. A Hispanic Serving Institution, nearly 50% of MCC students are first-generation college attendees, and it boasts the largest Indigenous student population among Maricopa County Community College District (MCCCD) colleges, supporting students from 22 Arizona tribes and additional out-of-state tribes. Our award-winning faculty are committed to helping students achieve their goals through high-quality education, training, and undergraduate research opportunities. Located in the East Valley of Phoenix, Arizona, MCC is one of 10 colleges in MCCCD. Learn more at ___. Benefits Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of ___ available to eligible employees at MCCCD: Affordable and Comprehensive Benefits Package: • Nationwide Medical, Dental, and Vision Coverage, • Paid Time Off: Vacation, Sick Leave, and Personal Time, • 20 Paid Observed Holidays, • Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage, • ___, including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions, • Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b), • Tuition Reimbursement for employees and dependents, • Annual Professional Development Funding, • District-Wide Wellness Program with Workshops and Webinars, • Monthly Health & Wellness Calendar and Newsletter, • Virta Diabetes Reversal Program, Support Groups, and Diabetes Empowerment Education Programs, • Employee Assistance Program (EAP), • Sight-On-Site Eye Care Services, • Mobile On-Site Mammography Screenings, • Pre-Retirement Planning Events, • Qualifying Employer for___ (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer) Job Summary The Recruiter serves as a brand ambassador for Mesa Community College (MCC), advancing enrollment goals by building and nurturing meaningful relationships and delivering engaging, student-centered outreach. With a focus on strengthening and growing the MCC student pipeline, this role connects with prospective, interested, new, and returning students, families, and community partners through high school visits, campus tours, college fairs, community events, presentations, programming, and personalized outreach via email, phone, text/chat, virtual, and in-person communication. The Recruiter develops and leads engaging presentations and enrollment events that inspire students and clearly communicate MCC's programs, opportunities, and pathways to success. Through proactive follow-up and individualized and group support, the Recruiter guides students through each stage of the enrollment process, helping them transition smoothly from prospect to enrolled student. This role contributes to increasing conversion rates by ensuring students receive timely, accurate information and feel supported and confident in their decision to attend MCC. Using enrollment technologies and Customer Relation Management (CRM) systems, the Recruiter manages outreach workflows, tracks student engagement and events, completes recruitment activities, and monitors progress toward enrollment goals. By leveraging data and technology, the Recruiter helps ensure efficient processes and measurable outcomes that support institutional priorities. Adaptable, collaborative, and student-focused, the Recruiter thrives in a fast-paced environment and represents MCC with professionalism and enthusiasm. The Recruiter demonstrates a team-oriented mindset by proactively stepping in to support colleagues and address emerging needs where shared ownership and flexibility ensure students receive seamless and timely support. This role is committed to helping students feel welcomed, supported, and prepared for success while contributing to the continued growth and strength of the MCC student community. Essential Functions 30% Recruitment, Outreach, and Enrollment Guidance • Develops, coordinates, and implements strategies for recruiting new and returning students in alignment with MCCCD/MCC strategic enrollment goals., • Builds and maintains strong relationships with partner high schools, community organizations, workforce agencies, and other strategic partners., • Plans, coordinates, and delivers or participates in recruitment events, campus tours, presentations, programming, and outreach programs to prospective students, families, counselors, and community partners., • Represents MCC at college fairs, community events, high schools, and other outreach opportunities., • Performs outreach via phone, text, email, and other tools., • Uses CRM and other data systems to track prospective student engagement from inquiry to enrollment., • Performs data analysis, market research, and prepares reports to assess recruitment and enrollment strategies., • Works collaboratively with Enrollment Services (Admissions & Records, Financial Aid, Testing, Advising, Cashiers), academic programs, marketing, and other MCC/MCCCD departments., • Provides support for cross-functional initiatives and special events such as peak enrollment periods, new student welcome sessions, orientation, dual enrollment onboarding, and other college events., • Performs other duties as assigned. Minimum Qualifications Associate's Degree from a regionally accredited institution and two years of student services or college teaching experience or experience assisting with educational program development and coordination, student advisement, financial aid, or related student development programs. OR An equivalent combination of the conferred degree and directly related full-time work experience as described above sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered. Desired Qualifications • Bachelor's degree from an accredited institution of Higher Education., • Experience in recruitment, outreach, customer service or support, or a sales role with a record of achieving measurable results., • Experience planning, coordinating, or participating in presentations, workshops, tours, college fairs, events, or orientations., • Experience using technology tools (such as Microsoft Office, Google Workspace, CRM platforms, or similar systems) to organize work, manage communications, or complete tasks., • Experience building and maintaining professional relationships with students, customers, clients, partners, or community members., • Experience managing multiple tasks, deadlines, or projects in a fast-paced environment., • Bilingual proficiency in English and Spanish preferred., • One year of relevant full-time MCCCD experience during the previous two years. Special Working Conditions Work schedule varies during the year: August through mid-May: Monday - Friday, 8 hour days; mid-May through the end of July: Monday - Thursday, 10 hour days. May require working evening and weekend hours (example: recruiting events, community events) Required to sit or stand for a prolonged period of time; viewing a computer monitor May be required to travel or be assigned to another MCCD location. Travel to campus during the interview/selection process will be at the candidate's own expense MCC does not sponsor individuals for work visas How to Apply Applicants are strongly encouraged to submit a cover letter that details how the applicant meets the minimum and desired qualifications. A cover letter may further highlight an applicant's knowledge, skill and abilities. All minimum requirements must be met at the time of the application. Additional materials will not be accepted after the job posting has closed. Missing materials or incomplete employment history will not be considered. Please ensure your materials clearly provide the following information. • Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position., • Indicate whether former or current employment is Full-Time or;, • Part-Time employment (must include number of hours worked), • Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position. If you encounter a technical issue in the upload of documents or the submission of your application, please contact MCC Human Resources at ___ prior to the application deadline. We are accessible on business days from 8:00 am to 5:00 pm Arizona time. Posting Close Date Open until filled First Review: March 22, 2026 Applications received after the review date may not be screened EEO, Title IX, & Clery Act Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information. Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance." The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators. The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act. To apply, visit ___ jeid-736aecd85bc86843860d8b94ad64fa40

As a Customer Support Representative at Clever, you will: Provide exceptional customer service and support via phone, email, and chat; Troubleshoot technical issues and provide solutions to customers; Resolve customer complaints and issues in a timely and professional manner; Maintain accurate custo

DOE / Comprehensive health & welless benefits / Generous PTO / Equity Eligibility - As a Customer Support Specialist, you will: Provide exceptional customer service by responding to inquiries and resolving issues through various channels such as phone, email, and chat; Utilize product knowledge and

Job Title: Work From Home Customer Service Representative Employer: Amazon Job Description: As a Work From Home Customer Service Representative at Amazon, you will be the first point of contact for customers seeking assistance. You will provide support through various channels, including phone, email, and chat, to resolve customer inquiries and issues. Your role is essential in ensuring a positive customer experience and maintaining Amazon's reputation for excellent customer service. Key Responsibilities: • Respond to customer inquiries via phone, email, and chat., • Resolve customer issues and complaints in a timely manner., • Provide product information and support., • Process orders and returns., • Document customer interactions and maintain accurate records., • Follow company policies and procedures. Qualifications: • High school diploma or equivalent., • Previous customer service experience preferred., • Strong communication and problem-solving skills., • Ability to work independently and manage time effectively., • Reliable internet connection and a quiet workspace.

Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: You are:An expert in customer support and contact centers, with an understanding of the software / technology that enables day-to-day operations. You understand the ins and outs of customer support organizations what drives call volume, how to unlock and deliver customer value and think about customer support in a digital, self-service manner and you're ready to apply your knowledge to help clients optimize and transform their customer service solutions. You've led a customer support transformation previously are currently experimenting with how GenAI can impact your business and understand large scale technology delivery. Additionally, you are familiar with the selling processes, and you've pitched proposals with business cases and solutions to help solve problems. Working in an agile, fast-paced environment energizes you, and you're at your best when contributing to a team. You're always ready to dive deep into creative and analytical thinking to solve problems and transform challenges into opportunities. Leadership and verbal skills Yours are top-drawer, and you know how to work well with everyone from junior colleagues to executive stakeholders. * Evaluate clients' current customer service offerings, identify gaps, shape vision, provide recommendations and propose strategic solutions that address their unique needs and business goals * Define business cases, business and implementation roadmaps, and execute solutions * Lead delivery teams to redesign clients' organizational structure, processes, and technology capabilities so they can deliver optimal customer service experiences * Collaborate with visual designers and analytic teams to generate insights and deliver customer centric, insight driven solutions * Advise clients on ways to measure and improve their customer-centric metrics * Lead change-management initiatives that drive adoption, ease implementation, and position clients' customer-service solutions for ongoing success * Establish relationships with client stakeholders and build long-term partnerships for Accenture * Identify opportunities and drive business development efforts to build the Accenture Consulting practice * Manage and coach junior team members, and continue to grow your own expertise * Contribute to perspectives and thought leadership to help Accenture maintain its thought-leadership position Travel: As required for client support. Location: Primary residency within 90 minutes of an approved Accenture office Here's what you'll need: * A minimum five 4 years of management consulting experience with heavy focus working in customer service, customer support, contact center environment or digital customer field including: * Solutioning and selling new ideas and proposals * Incorporating experience design and analytics into customer service, and support processes * 3+ years of experience working with: Cloud (SaaS) solutions and determining how they fit into a client's larger application ecosystem * 3+ years of experience working with Customer service platform technologies (such as Salesforce, Dynamics, Amazon Connect, Genesys, NICE etc.) * 1+ years of experience working with Artificial intelligence and front-end digital platforms * 3+ years of deep functional knowledge in two or more of the following areas: customer service transformation, customer service experience design and customer service process implementation, contact forecasting and work force management, quality management, center staffing and training, technology support, IVR design and implementation, digital customer service technology platforms/Call routing, reporting metrics/KPIs, and supplier/contract management * Experience in evaluating benchmark data (e. g. customer, process, financial benchmarks); web/chat/ email contacts, social media, contact center technology sales or project management experience with center start-ups, consolidation or outsourcing * Experience in conducting analysis against benchmarks, producing recommendations, and performing implementations as a result of analysis and recommendations * Have hands on experience with artificial intelligence, GenAI and conversational design * Experience in Products, Financial Services, or CMT Industries Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We anticipate this job posting will be posted on 01/28/2026 and open for at least 3 days. Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: U.S. Employee Benefits | Accenture () Role Location Annual Salary Range California $70,350 to $205,800 Cleveland $59,100 to $164,600 Colorado $63,800 to $177,800 District of Columbia $68,000 to $189,300 Illinois $59,100 to $177,800 Maryland $63,800 to $177,800 Massachusetts $63,800 to $189,300 Minnesota $63,800 to $177,800 New York $66,300 to $205,800 New Jersey $68,000 to $205,800 Washington $80,200 to $189,300 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement () Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

Job DescriptionDescription: GLS Group is one of the largest parcel services providers in Europe, with a strong local presence in almost all countries across the continent. It also operates through wholly owned subsidiaries in Canada and on the USA’s West Coast within one GLS network. This allows GLS to seamlessly connect its customers and communities with millions of parcels and stories every day. GLS’ network connects its markets with high velocity and flexibility to respond to their fast-changing and dynamic nature. The company provides high quality service tailored to its customers’ needs across more than 50 countries. The GLS network consists of over 120 hubs and more than 1,600 depots, supported by more than 36,700 vans, light vehicles and walkers, and 6,400 trucks. This offers network resilience, superior flexibility, and extended reach. In 2024/25, GLS generated record revenues of 5.9 billion euros and delivered 926 million parcels across the markets. For more information, visit . PRIMARY FUNCTION: The Director of Customer Experience provides strategic leadership and operational oversight for the organization’s customer experience function. This role is responsible for developing service strategies, driving exceptional customer experiences, leading high-performing teams, and ensuring service operations align with business goals. The Director partners cross-functionally to improve customer satisfaction, retention, and loyalty while optimizing efficiency and performance. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Strategic Leadership · Develop and execute a customer experience strategy aligned with organizational objectives · Establish service standards, policies, and procedures to deliver consistent, high-quality customer experiences · Translate customer insights into actionable improvements across products, processes, and services · Lead change management initiatives to enhance scalability and service excellence Operations Management · Oversee daily customer experience operations across all channels (phone, email, chat, social, self-service, etc.) · Ensure service level agreements (SLAs), KPIs, and quality metrics are consistently met or exceeded · Implement and optimize customer experience technologies, tools, and workflows · Manage budgets, forecasting, and resource planning for the department · Lead and optimize the end-to-end parcel claims process, ensuring efficient resolution, financial accountability, compliance, and root cause analysis to reduce claims and improve overall service performance People Leadership · Recruit, develop, coach, and retain customer experience leaders and teams · Build a performance-driven, customer-centric culture · Establish training, onboarding, and continuous improvement programs · Conduct performance reviews and succession planning Customer Experience & Quality · Monitor customer satisfaction metrics (CSAT, NPS, CES) and lead improvement initiatives · Handle escalated customer issues and ensure timely, effective resolutions · Partner with Quality Assurance to drive service consistency and compliance · Champion the “voice of the customer” across the organization Cross-Functional Collaboration · Collaborate with Sales, Product, Operations, IT, Marketing, and Finance to improve end-to-end customer journeys · Provide regular reporting and insights to executive leadership · Support product launches, process changes, and organizational initiatives from a service perspective · May be required to perform tasks beyond those explicitly listed in this role. Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. · Bachelor’s degree in Business Administration, Management, or a related field (Master’s preferred) · 8–12+ years of progressive customer service or customer experience leadership · 5+ years of people management at a senior level · Proven experience scaling customer service operations · Strong analytical skills with experience using performance metrics and dashboards · Experience leading multi-channel or omnichannel service environments · Background in SaaS, healthcare, financial services, retail, or call center environments (industry-dependent) · Experience with CRM and customer service platforms (e.g., Salesforce, Zendesk, ServiceNow) · Professional certifications (e.g., CX, Six Sigma, Lean) · Strategic thinking and execution · Executive-level communication · Data-driven decision making · Change management · Employee engagement and development · Conflict resolution and escalation management · Customer-centric mindset EEO STATEMENT: General Logistics Systems US is an Equal Employment Opportunity (EEO) employer and is committed to a diverse workforce. We welcome all qualified applicants to apply to GLS, and we strive to select the best qualified applicant for each position in our organization. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. GLS complies with all laws and regulations relating to employment discrimination and is always committed to doing what's right.

Job DescriptionLive events are fun. Concerts, sporting events, and festivals create memorable lifelong experiences with clients, prospects, partners, friends, and family—and they drive real business impact. Companies spend more than $600 billion each year on client entertainment. TicketManager is the enterprise platform they trust to source, manage, track, and report on live event tickets and hospitality—while maintaining compliance, control, and visibility across the organization. Built at the intersection of live events, technology, and enterprise operations, TicketManager makes client entertainment easy and measurable. Our industry-leading software supports everything from invitations and event execution to post-event reporting, helping companies clearly prove ROI and strengthen relationships through unforgettable experiences. TicketManager is trusted by thousands of global brands, including Anheuser-Busch, Verizon, American Express, Nike, and Visa, as well as Fortune 500 companies, professional sports leagues, and major organizations such as the NBA, NFL, NCAA, and NASCAR. We’re also proud to partner with some of the most iconic teams and venues in sports and entertainment, including the New York Jets, Philadelphia Eagles and Phillies, Capital One Arena, Texas Rangers, LAFC, and Seattle Seahawks, along with more than 50 professional and collegiate teams, franchises, universities, and technology providers. Why Work at TicketManager At TicketManager, you’ll help build technology that brings people together through live experiences—while solving complex, real-world problems for the world’s best companies. We’re a fast-growing, profitable company that values ownership, collaboration, and excellence, and we’re building a team that’s passionate about making work impactful and fun. If you’re excited about live events, cutting-edge technology, and doing work that truly matters, you’ll feel right at home here. The Role The Customer Support team is the frontline partner for TicketManager’s clients across all segments, serving as the primary point of contact through email, chat, and phone to drive quick issue resolution and smooth platform adoption. The role focuses on diagnosing ticketing, access, and navigation challenges; triaging and documenting cases; delivering admin training; and coordinating cross‑functional escalations to meet SLA standards. Customer Support Specialists provide clear guidance, maintain accurate case records, and uphold each client’s internal ticketing policies with professionalism and empathy. Every interaction aims to resolve issues efficiently, reinforce client confidence, and ensure consistent, effective use of the TicketManager platform. Responsibilities: • Manage relationships with strategic software accounts, including Fortune 500 and Global 2000 clients., • Serve as the primary point of contact for corporate customers, providing timely and professional support via email, chat, and phone., • Provide personalized guidance to ensure customers comply with internal ticketing policies and best practices., • Diagnose, troubleshoot, and resolve issues related to ticket allocations, event access, system navigation, user setup, and platform functionality., • Gather details, triage, categorize, and document cases in CRM/ticketing systems (including JTZC)., • Escalate complex technical issues to internal teams and follow through to ensure full resolution., • Ensure all tickets are prioritized, tracked, and closed within SLA commitments., • Facilitate hands‑on training sessions for new and existing administrators to increase platform proficiency., • Educate customers on product features and direct them to knowledge‑base articles and training resources., • Accurately document all customer interactions, issues, and resolutions within the CRM., • Capture customer feedback and escalate recurring trends to leadership., • Contribute to the internal knowledge base and collaborate with peers for queue coverage., • Bachelor's Degree Required, • 1-3+ years of related work experience, • Experience working with Zendesk or similar customer service platform, • Proven experience in B2B software customer service or administrative support role, • Process-driven, and creative thinker with proven ability to articulate, and implement innovative solutions, • Excellent verbal and written communication skills, • Experience handling inbound calls and resolving a wide range of customer inquiries and technical issues with confidence., • Strong listening and presentation skills, • A proactive, customer-first mindset with a passion for helping users feel confident and supported., • Location: Mesa, AZ, • Compensation: $22-$32 per hour ($45k-$65k annually) & Bonus Eligibility, • Reports to: Manager, Customer Support, • Work Expectations: Role is In-Office, Monday-Friday, • Retirement: 401(k) & Company Match, • Health Benefits: Medical, Dental, Vision & Chiropractic, • Time Off: Unlimited PTO, • Interview Process: Multistage interview process with senior leaders across TicketManager to ensure strong alignment on role scope and expectations., • Events: Quarterly live event credits (we practice what we preach!), monthly happy hours, and volunteering, • Perks: Fun, collaborative, in-office culture at our HQ with catered lunches and big company perks with the autonomy of a high-growth startup., • Recognition: Inc. 5000 fastest-growing private company by Inc. Magazine six years in a row. Recognized as one of the Best Places to Work by Inc. Magazine, The LA Business Journal, and Sports Business Journal, • 4.5 out of 5 Glassdoor rating VfV21zgHMA

Insight Global is hiring Call Center Representatives for our client, who is a global crypto and Web3 platform. Our client is setting up operations for a new contact center in Tempe, AZ, where these individuals will serve as a frontline support for credit card customers via phone, chat, and email. Co

Job DescriptionSalary: $47,500 - $58,500 Who We Are: University of Advancing Technology (UAT) is an elite, intimate, private college in Tempe, Arizona, focused on educating students in advancing technology who desire to innovate for our future in disciplines such as Advancing Computer Science, Information Security, Game, and New Media technologies. Are you a technophile who loves the values of the traditional academy, but want the modern technology campus? Living on campus, students are surrounded by a true living-learning technology environment that incubates their ideas into innovations that students can patent and take to market. Students must create an innovation project to graduate. We are an entrepreneurial, results-oriented company recognized for delivering high standards of innovation and service. As an organization designed to change the lives of some of the brightest young minds, we rely on the excellence of every member of our family to continuously exceed our own standards and our students expectations. Who You Are: If youre passionate about building a better future and youre committed to working hard to play your part in building that future, consider UAT as the next step in your career. University of Advancing Technology is looking for an energetic New Student Advisor, who is the primary contact for new students from the point when they enroll until they start classes. Are you great at building relationships and rapport, listening, and helping others? Read on. The New Student Advisor will motivate, engage, and assist enrolled students so that they are prepared and excited to start their UAT education. They will be the student's biggest advocate, and will assist them problem solve and overcome objections to ensure they are able to start classes on their scheduled start date. The NSA will also act as the events manager of UAT Orientation events. The NSA will be responsible for supporting all On-Campus, Graduate, and Online enrolled students through a high volume of communication, interaction, and follow-up. This includes communication via telephone, email, live chat, texting, events, and walk-ins. UAT is seeking individuals who want a career in education with the opportunity to work with brilliant and passionate students and staff. Duties: • Youre fast, fun, smart, friendly, and a little bit of a nerd., • Youre motivated and quitting is not in your vocabulary., • Youre innovative, resourceful, and a fearless problem solver., • Youre a master of communication and collaboration., • Provide direction and support necessary to enable students to comfortably prepare for their first semester of class, • Coordinate with Residence Life, Financial Aid, and Student Services to support students questions regarding processes and paperwork, • Execute orientation events and other duties as assigned by theAdmissions Team, • Keep students engaged with Social Media and updates that highlight UAT programs, events, and student groups, • Create a culture of positive thinking and personal growth for the students, • Willing to assist with other duties as assigned Skills and Requirements: • Bachelor's degree from an accredited college or university, • Experience working in higher education, • Ability to overcome objections and problem solve, • Proven customer service skills with phone experience, • Capability to oversee student progress for an extended period of time, • Demonstrates a positive, friendly, cheerful, and helpful attitude, • Excellent interpersonal and relationship-building skills, • Must be a proven self-starter and be able to work independently and as part of a team Location Requirements: • This is not a remote position. Candidates must be willing and able to work at the Tempe AZ campus. Salary and Summary of Employee Benefits Full-time Salary: $47,500-$58,500 • Medical insurance option with UAT covering over 60% of the premium cost, depending on coverage selected., • UAT has your BACK, by covering 100% of the monthly premium for Short-Term and Long-Term coverage., • Dental, Vision, 401k, Life Insurance, and AD&D Options, • Vacation, Personal Time, and over 15 Paid Holidays - we work hard, but give you that extra time to play hard as well!, • Competitive Employee and Dependent Scholarship Programs; we take pride in your educational background and look forward to supporting your families academic goals and endeavors., • Meal Benefit at University Caf. HANGRY? Never heard of here. Come get free meals at the caf, on us, YUM!, • University Store Discount amongst other Discount Programs., • Positive, open, and transparent Work Environment and culture that includes Kudos Program, Casual Fridays and Select Work Weeks, Employee Wellness Activities, Bring your Pet to Campus, along with Summer and Winter Happiness Events., • Flexible Work Schedule: Telecommuting options based on tenure., • Employee Training and Development: Essential Skills Modules are scheduled on the job, allowing for learning, working, and implementation. We do not discriminate on the basis of race, color, religion, national origin, sex, age, or disability. It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors. UAT does not sponsor foreign visa's. Thank you for your understanding.

Job DescriptionCompany Description We are worldwide Augmented Hospitality leaders, the best at what we do. Heartists is what we call ourselves, generous, passionate, attentive and free, whether we are welcoming guests, connecting with our peers or serving others. Our entire Accor estate expands across the world. With over 300,000 experts committed to rejuvenating the hospitality experience we pride ourselves in being the employer of choice, so live limitlessly, come as you are, grow with us, work with purpose and explore the endless opportunities in store. Job Description Administration • Answer phone calls, check voice mail and email messages daily including all customer service communication regarding website orders in a professional, personable manner in line with Fairmont brand standards, • Order stationary supplies and office equipment, • Welcome incoming guests as they come into the office, • Receive incoming shipments, validate incoming inventory quantities and pass info to Manager, Golf & Retail to process receiving for accounting, • Submit invoices as needed to accounting; experience with Coupa an asset, • Pick, pack and ship all incoming orders in a timely fashion, • Learn all integrated systems related to the websites; experience with Shopify an asset, • Learn all products carried on the website to provide accurate information to customers, • Email, Live Chat monitored and responded to in a very timely manner, • Answer the 800 number phone and assist customers as needed, • Respond to order requests given by Vice President of Golf & Retail, • Work with clients and vendors to discuss their needs for events, new hotel launch items and promotional items, • Receive incoming product, • Conduct inventory spot checks, • Assist with warehouse inventories, • Keep warehouse clean and organized, • Notify Manager, Golf & Retail when product is low so she can place orders in a timely fashion, • Other duties as assignedQualifications, • Experience in shipping/receiving an asset, • Previous website experience an asset, • Organized and able to manage multiple tasks, • Strong telephone and communication skills, • Strong computer skills, with experience using Microsoft Office an asset, • Forklift operations an asset, • Demonstrates initiative, and the ability to work with minimal supervision, • Physically demanding duties – encompassing standing, walking, bending and lifting (50lbs+) Additional Information Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

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We are a growing agency with big dreams and lots of potential.Our team works hard to reach our goals together as a team and have fun while we are doing it! If you want to work in an environment that is fun, challenging, and rewarding, then Matt Watson - State Farm Agent may be the right fit for you!