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We are looking for a Help Desk Support Technician for our Las Vegas location! This role is responsible for providing technical support across first, second, and, when needed, third-level issues. This role responds to support incidents via email, chat, phone, or ticketing systems and delivers hands-on assistance to employees using desktops, laptops, mobile devices, business applications, and collaboration tools. The technician will troubleshoot a wide range of issues, escalating complex problems when appropriate. Essential Responsibilities: • Responds to incidents via ServiceNow, ensuring timely resolution or escalation of technical issues., • Provides support for desktops, laptops, mobile devices, and associated peripherals., • Troubleshoots and resolves hardware, software, and connectivity issues; escalates when necessary., • Installs, configures, and maintains desktop/laptop hardware, software, and virtual machines., • Instructs users on the use of supported equipment and software., • Addresses system security concerns, including antivirus, malware, and software updates., • Supports and maintains voice and audio-visual communication systems., • Provides hands-on assistance in the computer/server room for hardware-related issues such as server reboots, SAN drive failures, or network switch problems., • Participates in team and cross-functional initiatives as needed., • Associate’s or Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience)., • 2+ years of IT support experience in a professional environment., • Proficiency with macOS (version 12 and newer) and Windows 10/11 operating systems., • Strong knowledge of desktop and laptop configuration in a networked environment., • Familiarity with Microsoft Office and Google Workspace applications., • Strong analytical, decision-making, and troubleshooting skills., • Excellent oral and written communication skills, with the ability to explain technical concepts to non-technical users., • Strong interpersonal skills and attention to detail., • Ability to manage multiple tasks, prioritize effectively, and meet deadlines under pressure., • Ability to read and interpret digital and printed data., • Exposure to network operating systems and basic networking principles, • Knowledge of Google Gemini AI, Microsoft Entra/Active Directory end-user administration, JD Edwards, Cisco IP Telephony, Microsoft Intune, Mosyle Business, Apple Business Manager, SentinelOne, and Service-Now.

Job Description Professional Search Group OC is actively seeking multiple Banking Customer Support Specialists for a seasonal project with one of our premier financial services clients. This team will be on the front lines of a banking system upgrade, helping internal users and clients navigate the transition to a new platform. Professional Search Group OC is proud to partner with a leader in banking solutions and customer experience innovation. With a strong focus on efficiency and client service, they are transforming their operations through modernized systems and dedicated support teams. This is your opportunity to contribute to a major platform rollout and provide real value to financial professionals navigating this change. Fluency in both Korean and English is required for this role, as you’ll be supporting bilingual users across the organization. If you’re tech-savvy, customer-focused, and enjoy problem-solving, we’d love to hear from you. Project Details: • Seasonal project launching in September, • Temporary for 4-6 weeks, • Shifts available Monday through Friday between 8:00 AM – 6:00 PM PT, • Provide phone, chat, and email support for bank employees and clients during a platform transition., • Assist users in understanding new banking systems and tools., • Train users on navigation, features, and functionality of the updated software., • Troubleshoot system issues, access concerns, and technical questions related to the new platform., • Clearly document user interactions, issues, and resolutions., • Participate in team training sessions and knowledge-sharing meetings., • Offer clear, concise support to users of varied technical skill levels., • Fluent in Korean and English (verbal and written) required, • Strong computer skills (Windows, MS Office required; Mac experience is a plus), • Prior experience in customer service or tech support, • Ability to translate technical terms into easy-to-understand language, • Friendly, patient, and solution-focused communication style, • Team player with a proactive and positive attitude, • Strong time management and multitasking abilities, • 3–5 years in a technical support, training, or customer service role, • Experience working in a financial institution or banking environment, • Familiarity with system updates or platform transitions

Job Description WHO WE ARE… ASTOUND is a global experiential powerhouse with three core verticals: Brand Experiences, Sports Experiences, and Immersive Entertainment. From trade shows and large-scale events to experience centers and IP-driven attractions, we create programs that combine creative excellence, operational discipline, and ROI-focused outcomes. With over 200 employees, a 350,000 sq. ft. production facility, and execution in more than 40 countries, ASTOUND is defining what the modern experiential partner looks like. Now, in our 25th year, we are expanding into a growth engine for our clients—powered by AI, integrated creative, and next-gen content strategy—and for the business itself, driving both revenue and enterprise value. We are currently on the lookout for talented Business Development Executives to help generate new leads for our team, assist with closing deals, and support opportunities that lie within existing accounts. The Business Development Executive reports to the VP of Business Development. KEY RESPONSIBILITIES: • Responsible for the development of new accounts and/or generating new business from existing accounts., • Collaborate with Line of Business Leaders and Cross-functional support teams on executing sales strategy, goals, and forecasting., • Manage all aspects of our new sales and relationship development process, demonstrating the ability to develop a deal framework for all opportunities that will increase the likelihood of the deal successfully closing, from identification, discovery, nurture, opportunity origination, proposal writing, negotiation, closing, and relationship expansion., • Be a significant contributor to ASTOUND’s new business targets, accurately and effectively identifying/managing new market opportunities/leads, and manage pipeline in order to prioritize business opportunities and internal resources., • Develop short-term and long-term retention and growth strategies for clients and deliver on those strategies to continually build a strong business pipeline., • Build business relationships with current and potential clients via face-to-face meetings, targeted trade shows, functions, networking events, etc., phone work, and virtual (e.g., chat, email, video conferencing, etc.) to close sales., • Arrange meetings for senior management with prospective clients., • Effectively deliver the ASTOUND company story and value proposition, becoming an expert on ASTOUND’s capabilities, service offerings, and lines of business., • Assist with other sales activities/initiatives as instructed by your VP, Director, and Client Service partners., • Generate accurate forecast and sales activity reports in Salesforce for sales and executive leadership., • Inspire your team and influence them to perform at their best each and every day; this will ultimately determine the success of the sales organization., • Take an active role in mentoring junior sales team members to ensure they are being developed and progressing in their careers., • Maintain a positive mindset, encourage teamwork, and act as an impeccable brand ambassador for ASTOUND., • Bachelor’s Degree from a four-year college or university preferred. High School Diploma or Equivalent with relevant work experience is required., • Outbound sales experience as an asset (minimum 3 years), with experience of successful quota-carrying., • Experience with lead generation and prospect management., • Has proven the ability to successfully manage their own book of accounts in the profitable production of revenue opportunities totaling approximately $2 million or more., • Knowledge of sales systems is required (Salesforce)., • Working knowledge of all Microsoft Office Software applications including PowerPoint and Excel., • Excellent customer service and organizational skills are required., • An enthusiastic learner with superior creative, problem solving, critical thinking, and analytical skills., • Excellent negotiation skills., • Has demonstrated consistent above-average performance evaluations in previous roles., • Ability to work in an environment characterized by constant change and tight deadlines., • Strong team player with innovative ideas who can partner with others (internal and external) to achieve objectives as well as the ability to work autonomously. Travel 50% to 75% The compensation package (base salary plus performance-related pay, based on sales) will be commensurate with experience. Our employees are entitled to a standard set of benefits, including health and dental insurance and 401(k) with company match. We operate in quite a distributed manner. There is a concentration of team members around Las Vegas, Los Angeles, Portland, Milwaukee , and Toronto and so there are benefits to more team members being in these locations. But most important will be the person, their ability and motivation to help us grow, and their fit with our team and culture. Wherever they may be (in North America), they will need to build relationships and make sales all over the Americas. THE VALUES YOU ALIGN WITH Just as important as the skills you bring to our team, is alignment with our values. This means that as a collective we will collaborate with the same mindset to deliver incredible, market leading experiences for our clients. • Steadfast Courage - We fearlessly take on challenges and make bold decisions to achieve remarkable results., • Unwavering Integrity - We hold ourselves to the highest ethical standards and prioritize honesty, transparency, and professionalism., • Boundless Creativity - We push boundaries with innovative, collaborative ideas that surpass expectations and create unforgettable experiences., • Unparalleled Service - We fearlessly take on challenges and make bold decisions to achieve remarkable results., • Insatiable Curiosity - We never stop learning, exploring, and taking risks to create breakthrough experiences. The compensation package will be commensurate with experience. Our employees are entitled to a standard set of benefits, including health and dental insurance and 401(k) with company match. • Excellent Medical Insurance, • Excellent Dental Insurance, • Excellent Vision Insurance, • Paid Time Off, Holiday Pay, • 401K matching program after 60 days of employment, • 100% Company Life and Short-Term Disability Coverage, • Employee Referral Program, • Professional development opportunities and ongoing training., • Collaborative and innovative work environment. We are proud to be an equal opportunity employer, and we welcome talented individuals from all backgrounds to apply. Our goal is to ensure that every candidate is evaluated solely on their qualifications, merits, and potential to contribute meaningfully to our team and mission

Job Description:\n\nWho is Flock? Flock Safety is an all-in-one technology solution to eliminate crime and keep communities safe. Our intelligent platform combines the power of communities at scale - including cities, businesses, schools, and law enforcement agencies - to shape a safer future together. Our full-service, maintenance-free technology solution is trusted by communities across the country to help solve and deter crime in the pursuit of safer communities for everyone. Our holistic public safety platform is comprehensive and intelligent, providing the actionable evidence needed to solve, deter and reduce crime across neighborhoods, schools, businesses and entire cities. Without compromising transparency or privacy, we are turning unbiased data into objective answers. Flock strives to offer a career-defining experience where you can also make an impact on your community. While safety is a serious business, we are a supportive team that is optimizing the remote experience to create strong and fulfilling relationships even when we are physically apart. Our group of hard-working employees thrive in a positive and inclusive environment, where a bias towards action is rewarded. We have raised over $700M in venture capital from investors including Tiger Global, Andreessen Horowitz, Matrix Partners, Bedrock Capital, Meritech Capital Partners, and Initialized Capital. Now surpassing a $7.5B valuation, Flock is scaling intentionally and seeking the best and brightest to help us meet our goal of reducing crime in the United States by 25% in the next three years.The Opportunity Flock Safety is looking for a Product Deployment Specialist to join our Product Deployment team. The Product Deployment team is composed of individuals who are results-driven, detail-oriented and combine a great work ethic with critical thinking to install products that delight our customers and drive our shift to be a multi-product company. A day in the life of this role might involve traveling to install pilot devices for a new product, providing feedback on new engineering hardware concepts, and working with the Device team to solve issues in the field. Additionally, you’ll be at the forefront of surveying, deploying, and maintaining cutting-edge drone systems that support public safety agencies. You’ll support the technical aspects of DFR (Drone as First Responder) deployments, primarily focused on hardware installation, ensuring each project is executed smoothly and to Flock’s high standards. As a key contributor, you’ll collaborate closely with project managers, engineers, and external vendors to optimize our deployment processes and help scale the DFR program. The ideal candidate has experience as a technician in the field with a familiarity with product operations and has demonstrated excellent leadership skills. Ultimately, a top-notch Product Development Specialist should be action-oriented with strong field work and problem-solving skills. Required Availability: Work hours are M-F with occasional extended hours in order to meet project deadlines and customer expectations. Travel: 80% travel required. Expect to be on the road 3-4 days per week performing activities (e.g. installation, maintenance, testing) across the US. Preferred Location: West Coast region. Support key field initiatives to bring products to market and scale our DFR (Drone as First Responder) program including hardware installation and troubleshooting of various components, including dock systems, aircraft, radar, and other technical elements within the DFR deployment ecosystem Ability to work effectively with diverse teams (e.g., engineering, project management, and third-party vendors) to ensure the successful execution of deployments Monitor and document the status of work in the field and in the lab Proficiency with assembly, mounting, and troubleshooting of license-plate reading cameras, video cameras, and gunshot detection devices Work with a bucket truck and/or ladder to work on equipment up to 30’ high Provide installation pictures via Flock field app Perform work in a safe and professional manner Meet with customers to discuss installation options and perform site surveys Communicate effectively with both internal teams and customers May require installing poles of varying lengths per install specifications with digging a minimum of 8” x 24” holes The Skillset Prior experience with fieldwork required and product development is a plus: construction, security systems, low voltage wiring, or similar (e.g. test and termination of RJ45 connectors, troubleshooting 110V/220V hardware connections Experience in a customer-facing technical role, offering on-site or remote technical support throughout the deployment lifecycle. Understanding of hardware troubleshooting, particularly with systems like drones, docking stations, radar, and other technology commonly used in DFR deployments. Knowledge of FAA Part 107: Solid understanding of FAA Part 107 regulations for drone operations, including safety protocols, airspace classifications, and regulatory compliance standards. Outstanding project management and communication (written, verbal) skills This role requires you to be 21+ in order to rent a vehicle from preferred providers. Willing to be trained to operate and drive a bucket truck and other heavy machinery (e.g. articulating manlifts, telehandler, etc) as well as drive a Dodge Promaster 1500 or similar company vehicle Comfortable working on and around ladders/heights Desire to work outdoors and comfortable working in all weather conditions Associate and/or bachelor degree Physical Activities Performed Frequently: Ascending or descending ladders, stairs, scaffolding, ramps, and poles Moving about to accomplish tasks or moving from one worksite to another Adjusting or moving objects up to 75 pounds in all directions Communicating with others to exchange information, often over the phone Repeating motions that may include the wrists, hands and/or fingers Operating machinery and/or power tools Operating motor vehicles or heavy equipment Constantly assessing the accuracy, neatness and thoroughness of the work assigned Environmental Conditions and Physical Demands Constant light work that includes moving objects up to 20 pounds. Frequently working in outdoor elements such as precipitation and wind. Frequent sedentary work that primarily involves sitting/standing. Frequent medium work that includes moving objects up to 50 pounds. Occasionally working in seasonal high and low temperatures. Occasionally working in noisy environments. Occasionally working in hazardous conditions: near highways or heavy traffic. Occasional heavy work that includes moving objects up to 100 pounds or more. Feeling uneasy that you haven’t ticked every box? That’s okay; we’ve felt that way too. Studies have shown women and minorities are less likely to apply unless they meet all qualifications. We encourage you to break the status quo and apply to roles that would make you excited to come to work every day. 90 Days at Flock We are a results-oriented culture and believe job descriptions are a thing of the past. We prescribe to 90 day plans and believe that good days, lead to good weeks, which lead to good months. This serves as a preview of the 90 day plan you will receive if you were to be hired as a Product Deployment Specialist at Flock Safety. The First 30 Days The first 30 days are about learning the processes and procedures of the role and putting those concepts to practice with high attention to detail. At the end of 30 days, you should be able to run a variety of Flock fieldwork, complete this work in accordance with the field activity checklist, know who/where to reach out to for support and troubleshooting, and otherwise perform all functions required of the field technician role. Onboard and Understand: Gain a thorough understanding of Flock’s mission, values, and the specific objectives of our new products and DFR program, focusing on the technical aspects of the deployment process. Familiarize with Support Tools and Processes: Learn the internal systems, tools, and methodologies used to track customer deployments, monitor project schedules, and develop project documentation. Understand Product Details: Begin hands-on training with Flock products, including hardware components like drones, docking stations, and radar systems. Meet Key Stakeholders: Build relationships with cross-functional teams, including deployment engineers, project managers, and the Engineering team, as well as third-party partners. Shadow Team Members: Observe and assist with support tickets, learn escalation procedures, and begin handling less complex customer issues under the guidance of senior team members. By the end of the first month, the Deployment Specialist will be prepared to lead ongoing deployments, support troubleshooting hardware components, and assist in the survey and deployment process development. The First 60 Days Take Ownership of Deployments: They will be responsible for ensuring the proper installation and functionality of hardware, including LPR cameras, video cameras, gunshot detectors, docking stations, aircraft components, and radar systems Escalate Complex Issues: Triage more complex technical support issues and collaborate closely with engineering teams to provide solutions. Start identifying repeat issues and assist with creating solutions to prevent future occurrences. Develop Support Knowledge Base: Contribute to building a comprehensive support knowledge base, documenting solutions to common problems and providing guidance for support staff. Collaborate with Engineering: Work closely with engineers to understand technical challenges customers face and help resolve any bugs or issues that may arise during deployment. By the end of this phase, the Deployment Specialist will have gained valuable hands-on experience in supporting the technical and logistical challenges of all Flock deployments. 90 Days & Beyond Take Full Ownership of the Deployment Pipeline: Assume full responsibility for managing site survey assessments for active DFR deployments, ensuring the timely and efficient resolution of deployment questions and issues Lead Major Issue Resolution: You have built confidence cross-functionally and are recognized for being a leading voice on our product platform (LPR, Video, Audio, Aviation) installations and maintenance. Expand the Knowledge Base: Continue to develop and refine the support knowledge base, adding detailed documentation on hardware/software troubleshooting and best practices for deployment. Prepare for Future Growth: Play a pivotal role in scaling the deployment team by mentoring new hires and helping build out the team’s capabilities as the DFR program grows. By the end of the 90 days, the Deployment Specialist will be fully capable of independently deploying customer projects, troubleshooting hardware issues, and providing critical input to engineers for successful integration of systems for Operations. The Interview Process We want our interview process to be a true reflection of our culture: transparent and collaborative. Throughout the interview process, your recruiter will guide you through the next steps and ensure you feel prepared every step of the way. Our First Chat: During this first conversation, you’ll meet with a recruiter to chat through your background, what you could bring to Flock, what you are looking for in your next role, and who we are. The Hiring Manager Interview: You will meet with your potential future boss to really dive into the role, the team, expectations, and what success means at Flock. This is your chance to really nerd out with someone in your field. The Panel: Learn more about the team, responsibilities, and workflows. You should be prepared to speak about past projects, how you collaborate and communicate with others, and how you live our values. Depending on the team and role you are interviewing for, you may meet with several teammates as well as cross-functional partners. Salary & Equity In this role, you’ll receive a starting salary of $60,000 - $90,000 as well as stock options. Base salary is determined by job-related experience, education/training, as well as market indicators. Your recruiter will discuss this in-depth with you during our first chat. The Perks 🌴Flexible PTO: We seriously mean it, plus 11 company holidays. ⚕️Fully-paid health benefits plan for employees: including Medical, Dental, and Vision and an HSA match. 👪Family Leave: All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time. 🍼Fertility & Family Benefits: We have partnered with Maven, a complete digital health benefit for starting and raising a family. Flock will provide a $50,000-lifetime maximum benefit related to eligible adoption, surrogacy, or fertility expenses. 🧠Spring Health: Spring Health offers a variety of mental health benefits, including therapy, coaching, medication management, and digital tools, all tailored to each individual's needs. 💖Caregiver Support: We have partnered with Cariloop to provide our employees with caregiver support 💸Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions. 💚ERGs: We want all employees to thrive and feel like they belong at Flock. We offer three ERGs today - Women of Flock, Flock Proud, and Melanin Motion. If you are interested in talking to a representative from one of these, please let your recruiter know. 💻WFH Stipend: $150 per month to cover the costs of working from home. 📚Productivity Stipend: $250 per year to use on Audible, Calm, Masterclass, Duolingo, Grammarly and so much more. 🏠Home Office Stipend: A one-time $750 to help you create your dream office. #ZR Flock is an equal opportunity employer. We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us. We are committed to fostering an environment that is inclusive, transparent, and collaborative. Mutual respect is central to how Flock operates, and we believe the best solutions come from diverse perspectives, experiences, and skills. We embrace our differences and know that we are stronger working together. If you need assistance or an accommodation due to a disability, please email us at . This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process. At Flock Safety, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, as well as market indicators. The range above is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future. This job post

Job Description General Purpose of the Position: Kalco Lighting is a Las Vegas based company with global footprint with our own manufacturing facilities in Asia. We design, manufacture and sell decorative lighting products to retail stores, interior designers, and eCommerce retailers under Kalco Lighting and Allegri Crystal brands (). We also produce and sell custom lighting for high end residential and hospitality projects across the world. Kalco is seeking a Customer Service Representative to join our team to support and facilitate our efforts to become an “easy to do business with” supplier. This includes listening to our customers, understanding their requirements and acting swiftly and accurately to serve their needs. This person will be self-motivated with a sense of urgency and have the ability to manage multiple tasks. Essential Functions and Responsibilities: 1. As a primary point of contact with the customer, recognize that you represent the whole company and act in a professional, knowledgeable and competent manner. Deliver exceptional support to our customers by providing information and addressing concerns professionally and accurately by phone, email, live chat or in-person., 2. Strive to provide the required information accurately and completely in the first call from the customer., 3. Answer inquiries about product specifications, pricing, order status, and stock availability within the parameters specified above., 4. Become proficient product specifications and gain firsthand product knowledge by working with team members in other parts of the business such as new product development and marketing., 5. Enter and proof daily orders entered in Sage 100 ERP system. Must have strong data entry experience., 6. Run daily order acknowledgment process. Qualifications: 1. Experience in using computers, including Sage 100 or similar ERP system., 2. Must have experience with data entry and proofing data such as order entry, invoices and the like., 3. Ability to pay attention to the details and accuracy is required., 4. Effective communications skills in verbal and written communications., 5. Good listening skills with the ability to think critically and solve problems., 6. Self-motivated and resourceful to be able to work independently to achieve results, 7. Sense of urgency, attention to detail, and pride in serving the customers Working Environment/Physical Activities: Approximately 95% of the job function is performed in an office setting, sitting behind a desk performing tasks on a computer. Working hours are subject to change between 7 AM and 5PM PST Kalco pays competitive salary and provides a great benefits package that includes health insurance, 401k plan with match and paid time off.

Job Description Professional Search Group OC is actively seeking multiple Banking Customer Support Specialists for a seasonal project with one of our premier financial services clients. This team will be on the front lines of a banking system upgrade, helping internal users and clients navigate the transition to a new platform. Professional Search Group OC is proud to partner with a leader in banking solutions and customer experience innovation. With a strong focus on efficiency and client service, they are transforming their operations through modernized systems and dedicated support teams. This is your opportunity to contribute to a major platform rollout and provide real value to financial professionals navigating this change. Fluency in both Korean and English is required for this role, as you’ll be supporting bilingual users across the organization. If you’re tech-savvy, customer-focused, and enjoy problem-solving, we’d love to hear from you. Project Details: • Seasonal project launching in September, • Temporary for 4-6 weeks, • Shifts available Monday through Friday between 8:00 AM – 6:00 PM PT, • Provide phone, chat, and email support for bank employees and clients during a platform transition., • Assist users in understanding new banking systems and tools., • Train users on navigation, features, and functionality of the updated software., • Troubleshoot system issues, access concerns, and technical questions related to the new platform., • Clearly document user interactions, issues, and resolutions., • Participate in team training sessions and knowledge-sharing meetings., • Offer clear, concise support to users of varied technical skill levels., • Fluent in Korean and English (verbal and written) required, • Strong computer skills (Windows, MS Office required; Mac experience is a plus), • Prior experience in customer service or tech support, • Ability to translate technical terms into easy-to-understand language, • Friendly, patient, and solution-focused communication style, • Team player with a proactive and positive attitude, • Strong time management and multitasking abilities, • 3+ years in a technical support, training, or customer service role, • Experience working in a financial institution or banking environment, • Familiarity with system updates or platform transitions

Job Description We are helping an on-demand, autonomous ride-hailing company hire Customer Support representatives for their Rider Operations team to ensure the success of all customer interactions with its robo-taxi service. You will be the human partner to the robot AI, providing an amazing support experience to customers. In preparation for a commercial launch, the company is growing its team to support the challenging delivery of traditional customer service with specialized real-time rider support during customer rides. We are seeking an experienced individual that will excel in a fast-paced, dynamic environment to help evolve the foundation for future rider operations. As Customer Support - Rider Operations, you will serve as the real-time, human point of contact for riders; including providing ride information, troubleshooting issues, and assisting the rider on next steps in the event of a service disruption or emergency. Beyond expertise in customer service execution, this role requires exceptional empathy, patience, and a relationship-oriented mindset. Additionally, you will have the unique opportunity to drive development of new operational processes and tools for scale. You will have a voice in creating new products and services that allow you and your fellow agents to understand what is happening in and around the company's vehicles. As Customer Support - Rider Operations, you will: • Provide live rider support before, during and after missions through a variety of support channels., • Collaborate with cross-functional teams to provide live assistance to Riders and escalate issues to be further investigated., • Become a knowledge expert on tools related to RiderOps and utilize these tools to resolve customer interactions., • Assist with testing and data collection., • 2+ years of experience in customer service, retail, or another customer-facing role, involving both phone and written (e.g. email/chat) support, • Committed to providing a white-glove customer experience, • Proven ability to successfully de-escalate customer issues and problem-solve in real-time, • Exceptional communication skills, including the ability to clearly and concisely communicate in speech and writing, as well as listen to and interpret customer needs, • Experience working in a cross-functional team with the ability to adapt and drive progress against goals in ambiguous, changing environments, • Positive attitude, proactive/growth mindset and resourcefulness, • Experience in high-stress situations, including knowledge of de-escalation techniques, • Proficiency in various customer support and collaboration tools, • Pre-tax commuter benefits, • Employer (HireArt) Subsidized healthcare benefits, • Flexible Spending Account for healthcare-related costs, • HireArt covers all costs for short and long term disability and life insurance, • 401k package Commitment: This is a full-time, 6-month ongoing contract position (W2 hourly with benefits). It will be onsite and available to candidates local to the Las Vegas, NV area.

Job Description Les Olson Company is one of the fastest-growing and most capable technology service providers in the West. We're looking for a Senior System Administrator to join our Managed IT team of engineers. Les Olson Company does I.T. the LOC Way: with talent, passion, and compassion, driving our continual growth and strong position in the market through superior service. If that sounds like the sort of team you'd like to join, read on! What makes Les Olson different? Unlike most technology companies, Les Olson has been in business for over 65 years. We're a family-owned company, and remain family-operated to this day. The company began at the Olson family dinner table and has since grown to over 300 employees spread across nine locations in two states. We take great pride not only in offering attentive and effective service to our customers, but in providing our team members with an environment that enables growth and development, both professionally and personally. We invest in our team, working with each employee to design a fulfilling career path that grows and evolves as they do. "Work/life balance" isn't just a meaningless buzzword at Les Olson. We are protective of our employees' personal time and make sure they have the resources they need to care for themselves and their families. We offer: • Paid Time Off, • Sick Days, • Paid Holidays, • 401k match + Pension, • Full Medical, Dental & Vision + HSA, • Mental health care coverage, • Life Insurance, • 8 or more years Information Technology work experience & experience in System Administration, • Team-oriented, strong communicator, • Excellent customer-facing interaction, • Certification or equivalent work experience or ability to get certification within 1 year:, • CompTIA Security + (or equivalent), • CompTIA Server + (or equivalent), • VMWare VCXD, • MS 365 Expert Administrator MS-102 (or equivalent), • AWS, Azure or Google Cloud Architect, • Expert knowledge and hands-on experience with Windows Server and Active Directory., • Ability to add/remove OUs, Users, Groups, Computers, • Expert ability to create advanced GPOs, • Expert ability to build complex Multi-Domain Active Directory environments, • Expert understanding of FSMO roles, • Expert knowledge and hands-on experience troubleshooting, designing, implementing, and administering virtual machines in VMware or Hyper-V, • Expert knowledge and ability to install, configure and design hardware or software RAID configurations, • Expert troubleshooting experience and ability to teach proper troubleshooting process and procedures (in relation to the OSI model), • Expert knowledge of Microsoft O365 products, • Expert knowledge of Google G-Suite, • Expert knowledge of Azure Active Directory, • Expert knowledge of Azure or AWS virtual environments, • Expert knowledge of LAN, WAN, VLAN, and VPN network technologies, • Expert knowledge of Backup systems (ex: Datto, Veeam, StorageCraft), • Expert knowledge of Network Storage device (SAN and NAS), • Expert knowledge of end-point security applications (anti-virus solutions), • Advanced knowledge of PowerShell, • Advanced knowledge of Linux or Apple iOS, • Maintain essential customer managed IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software and backups devices, • Troubleshoot, design, and deploy Windows Server 2012/2016/2019/2022 to suit customer needs, • Administer, Install and troubleshoot MS Office 365, Google G-Suite or other 3rd party e-mail services, • Administer, Install, design and troubleshoot VMware and Hyper-V virtualization instances to include virtual machines, virtual memory, virtual storage and virtual compute capabilities, • Administer, troubleshoot, design and configure Active Directory Forests, Domains and Advanced Group Policy in Windows Server, • Expert troubleshooting of server roles and features (File, Print, Web, DHCP, DNS, DC Servers), • Troubleshoot, design, configure, update and/or modify Azure configurations to include Azure AD, • Troubleshoot advanced TCP/IP, DHCP, DNS protocol issues; coach lower level engineer in the proper process and procedure to quickly resolve common or uncommon issues, • Troubleshoot, design, configure and install RAID configurations based on customer needs, • Troubleshoot, design, configure physical server hardware to ensure optimal performance and usability, • Interact with other engineers and help desk support technicians to troubleshoot, identify root cause, and provide technical support for our customers; keeping communication lines open and effective, • Manage large sized projects without assistance; serve as subject matter expert, • Act as a Tier 3 escalation point for the resolution of complex issues and incidents that exceed Tier 2 skills or require higher level attention, • Provide on-call support as part of a scheduled rotation with other team members, • Respond to incidents or service requests via phone, chat, E-mail or ticketing system., • Use expeditious resolution strategies to improve customer service, perception, and satisfaction, • Exercise sound judgement and creativity to prioritize outstanding support requests or incidents Job Posted by ApplicantPro

Job Description Behavioral Health Community Guide Location: Las Vegas, NV metro area FLSA Status: Exempt Job Status: Full Time Work Model: Hybrid Work Schedule: Monday–Friday with occasional evenings and/or weekends Vehicle Required: Yes Amount of Travel Required: 25-50% within a 30 mi community service area Reports To: Care Team Manager At Reema Health, we believe that a personalized, community-based approach to care makes it easier for anyone to access the things they need to make their lives better. We know that life's challenges often exist because the systems built to help are a burden to navigate. We believe building a relationship with a real person — someone who listens, meets members where they are, and understands the community's resources — can ease those burdens and effectively connect members to health care. Reema believes that using technology to support human connection and engagement can be a lifeline for those most struggling to navigate life's challenges. Our mission-driven and member-focused company is seeking an experienced and self-motivated Community Guide who has worked with individuals living with serious mental illness and substance use disorder, and understands the unique needs of this community. In this role, the Community Guide will be working with the multidisciplinary care team to plan and coordinate services for members. This energetic and adaptable Community Guide is an integral part of Reema, a start-up working to transform how behavioral health care and social care work together. The Community Guide works to build genuine, positive relationships with a diverse range of members and seeks to improve the member's health and wellbeing. Their work is completed daily through an integrated technology platform to call and text members, schedule community visits and clinical appointments, as well as document all interactions and communicate with the clinical team. The Community Guide will be responsible for the full lifecycle of their caseload, including initial outreach to engage members in services, ongoing work with members to achieve their wellbeing goals through connection to health care and community resources, and completion of the care plan. The Community Guide will work as part of an integrated model of healthcare where they partner directly with clinical therapists and prescribers to provide holistic support for members. A primary strength of the Community Guide should be excellent verbal and written communication, building strong meaningful relationships, problem solving, and a comfortability in navigating the ambiguous nature of a constantly growing and evolving startup. This position requires significant time in the field, directly interacting with members. This role is most suitable for someone who is confident in interacting directly with many people, many of whom have experienced trauma and face barriers because of their mental, physical and chemical health. Outreach and engagement into care: • Engage and work alongside clients from diverse ethnic backgrounds, focusing on those with: severe and persistent mental illness, substance use disorders and complex medical conditions., • Through cold outreach create and manage a caseload of 60 - 100 members and provide coverage for other Community Guides during periods of absence or increased workload., • Assess member needs and support systems, including social determinants of health, to help create a patient-centered care plan., • Assess member behavior and mental health needs and actively participate in guiding them through the process of enrolling in behavioral and mental health services., • Establish trusting relationships with members, reliably provide meaningful and quality support, and follow-through in a timely and appropriate manner to achieve their wellbeing goals., • Collaborate with our clinicians by helping patients connect to care, joining clinical visits as appropriate, following up on social needs., • Coordinate referrals and support appointment scheduling and attendance with behavioral health, primary care, and other provide types for members., • Understand overall goals for the month. Independently organize and prioritize workload with effective time and task management skills to achieve monthly goals and outcomes., • Actively listen, empathize, and appreciate the vulnerability of members willing to share their challenges. Community Guides will maintain professional boundaries and confidentiality, seeking consultation and support with complex member situations from the multidisciplinary team., • Visit members in person as appropriate. This may be in the member's home, community, the hospital or other treatment setting to build trust and maintain connection with Reema's clinical services., • Utilize text, phone, email and face-to-face interactions appropriately to match your communication approach with each members' preference and situation., • Effectively identify and connect members to community and health resources to support member needs. This may include transporting members and accompanying them to access other services. Establish relationships with resources to support Reema's members as needed., • Utilize the Reema App to thoroughly document all work with members in a timely fashion, including keeping a care plan updated., • Understand and comply with confidentiality of protected health information and HIPAA., • Work independently and collaboratively in a fast-paced startup environment. See frequent change as an opportunity rather than a barrier., • Serve diverse members in your community with dignity and respect, as well as build relationships with community resources and customers., • Partner with Reemates across the multidisciplinary team and the company to offer your perspective and learn from others. Job responsibilities to grow and change as business necessitates. Education, Experience and Skills: • Bachelor's degree in Social Work, Human Services, Psychology, Health Sciences or other related fields. Years of related experience and subsequent expertise can be substituted for years of completed education towards a bachelor's degree, • Fluent in Spanish, • 3 or more years of direct experience with population or community to be served and knowledge of community, • Driven to work with individuals who have significant mental and chemical health needs and believe that recovery is possible, • Demonstrated experience with crisis planning, case management, boundaries and personal safety in community work, • Proficiencies in critical thinking, time management, strategizing, and multitasking, • Strong propensity towards building and maintaining relationships through initiating conversations and creating connections, • Ability to develop, adapt, and execute outreach and care plans, • Demonstrated proficiency working with technology, including basic knowledge of all related computer and software applications such as Microsoft Word, Outlook and Excel, and Video Conferencing required; G-Suite preferred Qualifications & Position Requirements: • 18 years of age or older, • Qualified applicants must have flexible and reliable access to transportation, a valid Driver's License, Vehicle Insurance, and a satisfactory driving record, • Offers are contingent upon passing a pre-employment drug screening and background check, • Comply with federal, state and local regulations regarding patient confidentiality HIPAA, • Use technology-based tools and systems daily, • Lift and carry up to 25 pounds occasionally Benefits: • Competitive Salary, • Medical, Dental, and Vision Insurance, • HSA and FSA Options, • 401(k) Retirement Savings Plan, • Employee Assistance Program, • Flexible Schedules and Remote Work, • Technology Stipend, • Mileage Reimbursement, • Accrued Paid Time Off, • Paid Family and Medical Leave As an equal opportunity employer, Reema Health is committed to a diverse workforce. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state and local laws. Reema Health has reviewed this job description to ensure that essential functions and basic responsibilities have been included. It is intended to provide guidelines for job expectations and assess the prospective employee and/or current employees ability to perform the position described. It is not intended to be interpreted as an exhaustive list of all functions, responsibilities, skills, and abilities for this role. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Notice to all potential candidates Reema Health has been made aware of fraudulent activities targeting job seekers. To ensure your safety and protect yourself from potential scams, we urge you to exercise caution and verify the authenticity of anyone claiming to represent Reema Health. We value your privacy and security. Genuine communications from us will always come from official email domains. We assure you that we will never request bank account, credit card, or social security information during the application or interview processes. We would also never conduct an interview or extend a job offer over chat or text. We appreciate your understanding and interest in a career with Reema Health.

Must-Have Qualifications: • Experience in Customer Service environment, preferably with internal employees, • Experience with benefits processes, • Proficiency in case management systems, • Comfortability with Microsoft products (Teams, Excel, PPT), • Strong written and verbal communication skills, • Attention to detail Plusses: • Call center experience, • Familiarity with HRSS policies and procedures, • Tuition reimbursement processing experience, • Process improvement skills, • Workday experience Day-to-Day Responsibilities: Insight Global is looking for 6 benefits call center representatives to join our large Casino operator client’s team on site in Las Vegas, Nevada. Responsibilities will include utilizing the case management system to respond to benefits cases accurately and within SLA, communicating with employees via phone, email, letter, and chat to resolve benefits-related issues, and collaborating with HR and external vendors. Representatives will support benefits processes such as open enrollment, new hire/termination processing, and life events, and approve pending benefits administration events in Workday. They will review employee documents for compliance with company policies, work in a call center environment handling calls from 8-5, review and process tuition reimbursement requests, resolve escalated benefits cases, and recommend process improvements. Maintaining employee confidentiality and adhering to HIPAA regulations is essential. Additional duties include resolving disputes and overseeing compliance and health and welfare plan administration.

Job Description Do you have a passion for luxury travel and high-touch service? Are you the go-to person for tailored getaways, insider destination tips, or exclusive experiences that make life unforgettable? At Ten Lifestyle Group, we provide members across the U.S. with exceptional access—from dream vacations to hard-to-find reservations. As a Lifestyle Manager, you'll make these moments happen for high-net-worth clients. We're actively hiring in Las Vegas and seeking candidates with deep local knowledge and a love for curating exclusive travel and lifestyle experiences. About the Role As a trusted advisor, you’ll handle luxury travel and lifestyle requests, delivering personalized, seamless service and exclusive access to top experiences. If you’re driven to deliver the extraordinary and want to be part of a vibrant, supportive team, we want to hear from you. Apply now and start your journey with Ten Lifestyle Group—where your passion becomes your profession. Key Responsibilities • Personalized Service: Respond promptly via phone, email, and chat, ensuring every interaction is seamless and memorable., • End-to-End Management: Handle service requests from start to finish—logging, tracking, and resolving with precision., • Exclusive Access Delivery: Book premium dining, tickets, and travel; go above and beyond for each member., • Creative Solutions: Plan gifts and special moments that delight and surprise., • Supplier Collaboration: Coordinate with global partners to deliver unique luxury experiences., • Clear Communication: Explain all supplier terms and conditions before confirming any booking or purchase., • Team Engagement: Join regular meetings, training, and feedback sessions. Support colleagues across Ten’s global offices., • Continuous Improvement: Leverage Ten’s e-learning tools to develop skills in travel, languages, and lifestyle trends., • Leadership Support: Assist with team initiatives or leadership tasks when needed. Why Ten Lifestyle Group? • Make an Impact: Curate once-in-a-lifetime experiences for discerning clients., • Career Growth: World-class training, mentorship, and advancement in luxury lifestyle service., • Culture & Community: Part of a Certified B Corp committed to diversity, inclusivity, and positive impact. Who We Are Ten Lifestyle Group is a global luxury concierge service specializing in travel, dining, entertainment, and lifestyle access for high-net-worth members. Our proprietary platform and expert team deliver unmatched service that fosters lifelong relationships. As a Certified B Corp, we prioritize social and environmental responsibility alongside excellence in customer service. How We Work — Our Values You’ll embody Ten’s ethos by always putting the member first, delivering accurate, reliable information, and providing thoughtful, personalized service every time. You’ll bring: • Leadership & initiative in daily tasks, • Critical thinking & problem-solving skills, • Commitment to continuous excellence, • Adaptability in dynamic environments, • Professionalism, respect, and a collaborative spirit Educational/Experience • Basic English ( A1) to intermediate (B1), both written and spoken., • Experience in customer service, • Comprehensive knowledge of the Microsoft office suite., • Global Experience (Preferred ) Comprehensive benefits: health, dental, vision, 401(k), paid leave, parental leave, tuition reimbursement Employee discounts, assistance programs, and access to global client networks Opportunities to partner with prestigious luxury brands and clients Clear advancement and recognition structures “Ten works with a small preferred supplier list of recruitment agencies only. Please note we are not accepting any further recruitment agencies at this time. Ten Group is not responsible for any fees related to unsolicited resumes.” Apply now to join Ten Lifestyle Group and turn your passion into your profession.

Job Description We are a pioneering autonomous ride-hailing company preparing for commercial launch, and we're seeking dedicated Customer Support professionals to help shape the future of transportation. As a key member of our Rider Operations team, you’ll provide real-time, empathetic support to customers as they interact with our cutting-edge robo-taxi service. In this role, you’ll act as the human partner to our autonomous vehicle AI—delivering seamless, timely assistance before, during, and after rides. This is an exciting opportunity for someone who thrives in fast-paced, ever-evolving environments and is passionate about delivering outstanding customer experiences. Key Responsibilities: • Serve as the primary point of contact for riders, offering live support through phone, chat, or email., • Provide ride information, troubleshoot issues, and assist riders during service interruptions or emergency situations., • Collaborate closely with engineering, product, and operations teams to escalate issues and refine support protocols., • Help build and refine tools and processes to scale customer operations., • Contribute to testing and data collection initiatives to improve product and service quality., • Friday – Tuesday: 9:30 AM – 6:00 PM, • Sunday – Thursday: 9:30 AM – 6:00 PM, • Wednesday – Sunday: 5:30 PM – 2:00 AM Qualifications: • 2+ years of experience in customer service, retail, or other customer-facing roles, with a mix of phone and written communication., • Strong problem-solving skills with a calm, de-escalating approach to high-stress situations., • Excellent verbal and written communication, with the ability to adapt tone and message to the customer’s needs., • Proven ability to work in fast-changing, collaborative environments., • High level of empathy, patience, and a customer-first mindset., • Background in high-pressure support environments with de-escalation expertise., • Familiarity with customer support and team collaboration tools. Benefits: • Pre-tax commuter benefits, • Subsidized healthcare coverage, • Flexible Spending Account (FSA) for healthcare expenses, • Fully covered short-term/long-term disability and life insurance, • 401(k) retirement plan Pay Rate = $25 per hour

Job DescriptionDescription Job Title: Customer Service Representative Location: Las Vegas, NV Job Type: Full-Time We are seeking a motivated and customer-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing top-tier service to our clients by addressing inquiries, resolving issues, and ensuring customer satisfaction. The ideal candidate is a strong communicator, able to handle customer concerns with empathy, and thrives in a dynamic, fast-paced environment. • Customer Support: Respond to customer inquiries via phone, email, and chat, providing accurate and efficient assistance., • Issue Resolution: Identify customer needs and work to resolve issues swiftly, escalating to appropriate departments when necessary., • Product Knowledge: Maintain a thorough understanding of our products and services to provide knowledgeable support., • Record-Keeping: Document interactions and updates in the customer management system to ensure a seamless customer experience., • Feedback Collection: Gather customer feedback and relay to management for potential improvements in products, policies, or processes., • Upselling & Cross-Selling: Identify opportunities to inform customers about relevant products or services that may enhance their experience., • High school diploma or equivalent (Associate’s or Bachelor’s degree is a plus), • Strong verbal and written communication skills, • Proficient in CRM systems and Microsoft Office Suite, • Excellent problem-solving abilities, • Customer Support: Respond to customer inquiries via phone, email, and chat, providing accurate and efficient assistance., • Issue Resolution: Identify customer needs and work to resolve issues swiftly, escalating to appropriate departments when necessary., • Product Knowledge: Maintain a thorough understanding of our products and services to provide knowledgeable support., • Feedback Collection: Gather customer feedback and relay to management for potential improvements in products, policies, or processes., • High school diploma or equivalent (Associate’s or Bachelor’s degree is a plus), • Strong verbal and written communication skills, • Proficient in CRM systems and Microsoft Office Suite, • Excellent problem-solving abilities, • Health, dental, and vision insurance., • Paid vacation and sick leave., • Opportunities for career advancement and personal development., • Collaborative and friendly work environment.

Job DescriptionAbout the Client Our client is a rapidly growing company reimagining the infrastructure behind one of the largest sectors of the U.S. economy. Operating at the intersection of finance and technology, they are tackling the inefficiencies of a traditionally manual and fragmented industry by building fully programmatic solutions that streamline complex regulatory and operational workflows. The team is composed of experienced professionals from leading fintech and technology firms and is backed by notable investors and industry leaders. About The Role Our client is seeking an entrepreneurial Client Success Specialist. This role involves hands-on management of originating customers as well as cross collaboration with internal partners to ensure efficient, compliant loan originations. This will be achieved whilst enhancing systems and workflows for high-quality, scalable operations. You will help shape the platform's future by maintaining and nurturing excellent relationships with customers Key Responsibilities: * Customer Assistance: Respond to inbound customer inquiries via phone, email, and chat, addressing questions related to mortgage loans, applications, payments, refinancing, and more. * Problem Solving: Diagnose and resolve customer issues, providing clear, accurate information, and escalate more complex issues when necessary. * Documentation: Maintain detailed records of customer interactions and transactions, ensuring all inquiries are documented and follow-up actions are completed. * Loan Process Guidance: Provide step-by-step assistance to customers throughout the mortgage application and approval process, including document submission and loan status updates. * Cross-Team Collaboration: Work closely with underwriting, processing, and external loan officers to resolve customer queries and ensure timely updates. * Compliance Adherence: Stay up-to-date with mortgage industry regulations and company policies to ensure compliance in all customer interactions. * Proactive Outreach: Identify opportunities to enhance customer satisfaction through proactive communication, including follow-up on pending loan statuses and other inquiries. * Feedback Collection and Testing: Gather customer feedback and provide insights to the management team to improve processes, customer experience, and service offerings. Qualifications: * Experience: 2-5 years of experience as a Loan Officer, Loan Processor or customer support, preferably in the mortgage industry. * Mortgage Knowledge: Understanding of mortgage processes, terminology, and regulations (e.g. underwriting guidelines, TRID timelines, third party services, etc.). * Communication Skills: Excellent verbal and written communication skills, with the ability to explain complex concepts clearly and concisely. Strong empathy, patience, and a customer-first attitude to build rapport and trust with clients. * Problem-Solving: Strong analytical and problem-solving skills, with the ability to think quickly and handle challenges in a calm, professional manner. * Attention to Detail: High level of accuracy and attention to detail in handling customer inquiries and documentation. * Multitasking: Ability to handle multiple customer inquiries simultaneously and prioritize effectively in a fast-paced environment. Benefits * Ownership: Meaningful early-stage equity * Healthcare: Top-tier medical, vision & dental with support for dependents. * 401(k): Ability to save for your future. * Flexible Time Off: Be on when you’re on and off when you’re off. * Hardware Allowance: $2,000 to fix up your workspace. * Annual Off-sites: Fully paid for team off-sites in beautiful corners of the world. * At-cost Mortgages: The company will help you finance your next home when you’re ready Other * Location: This position can be a in-person, hybrid or remote position

Job Description Customer Care Representative Location: On-site in Harrisburg, PA or Las Vegas, NV - Hybrid available after probationary period. Employment Type: Full-Time | Non-Exempt Pay: $16.00 to $18.00 per hour, based on experience Schedule: Monday to Friday 8:00am - 4:30pm Position Summary The Auto Parts Sales Representative will interact with "call-in" customers by providing product and service information over the phone in a timely and friendly fashion. This individual will rely on excellent knowledge of company products and programs along with their personal car knowledge to better serve the customer bas and will assist in resolving product and service issues. Key Responsibilities • Respond to customer inquiries via phone, email, and live chat regarding products, orders, and services, • Provide timely and accurate information on order status, returns, and general product questions, • Update and maintain customer account information in internal systems, • Resolve product or service concerns with professionalism and empathy, • Assist in processing orders placed in-person, online, or over the phone, • Handle payment information and address updates securely and accurately, • Generate return labels and coordinate with vendors as needed, • Record and track all customer interactions and escalate complex issues appropriately, • Provide showroom counter support (on-site only), • High school diploma or GED, • Minimum of 1 year experience in a call center or customer service environment, • Proficiency in Microsoft Word, Excel, and Outlook, • Strong verbal and written communication skills, • Ability to manage multiple systems and customer interactions simultaneously, • Calm and effective communication skills, especially when resolving customer concerns Benefits • Hourly Rate: $16.00 - $18.00 per hour, commensurate with experience, • Bonus Program: Eligible after 6 months, • Paid Time Off, • Medical, Dental, & Vision Insurance (affordable options), • Health Savings Account with company contribution, • Life & Short-Term Disability Insurance, • 401(k) Plan with 4% company match and profit sharing, • Company Paid Holidays, • Employee Assistance Program, • Casual dress Who We Are Founded in 1985 by two friends and their shared passion for classic Mustangs, CJ Pony Parts is committed to empowering the automotive community to enjoy the restoration and performance hobby. Our culture is built on our core values of Teamwork, Respect, Customer Service, Integrity, and Innovation. We're proud to be a trusted name in automotive parts and accessories-and we're growing! Equal Opportunity Employer CJ Pony Parts is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. E-Verify: CJ Pony Parts uses E-Verify to confirm the employment eligibility of all new hires.

Job Description Join Our Team An Exciting and Rewarding Career Opportunity Southern Nevada Regional Housing Authority Announcement Number Job Title 25-032 Customer Care Associate Number of Openings Compensation (Depending on Experience, DOE) One (Full-Time, 7 AM to 6 PM, Mon-Thurs) $43,328.68 (Step 1) - $69,267.32 (Step 20) Annually The typical starting range for this position is between $43,328.68 and $47,826.68 Opening Date Closing Date September 4, 2025 Applications are reviewed on a rolling basis. September 18, 2025, (or until filled) The closing date may be earlier based on the number of applications received. To Apply and Required Documents Conditions of Employment This position is open to both internal and external applicants. Applicants should: • Complete an application online - to apply, click here, • Submit a cover letter and resume Incomplete applications will not be considered. *Applicants who meet minimum qualifications are not guaranteed an interview. Upon a conditional offer of employment, the candidate must successfully: • Pass a workplace drug test within 72 hours*, • Possess a valid State of Nevada driver’s license, • Possess a clean driving record *As a federally-funded employer, although legal in the state of Nevada, marijuana is restricted under Federal guidelines. Employee Benefits Pay is part of the generous compensation package offered by our premier agency. Employees enjoy: • 3-day weekends, • Free parking, • 2 weeks' vacation (years 1 and 2), • 13 sick days, • 13 paid holidays, including your birthday, • Medical, dental, and vision insurance – 100% employer paid (employee only); health and dependent care flexible spending accounts, • Life and long-term disability insurance (employer paid);, • 457B Deferred Compensation Plan, • Public Employee Retirement System (PERS) – 100% Employer-Funded or Employee/Employer-Funded (50%/50%), • Employee Assistance Program (EAP);, • A variety of voluntary employee benefits options. According to the Public Service Loan Forgiveness (PSLF) program, student loan forgiveness may be available to qualified individuals. Overview The Southern Nevada Regional Housing Authority (SNVRHA) is recruiting a Customer Care Associate to join our team. SNRHA provides affordable housing to low- and moderate-income households through its affordable housing, conventional public housing, and Housing choice voucher programs. Our team is comprised of 200+ committed and caring professionals who support our mission and the clients and communities we serve. Our success is built upon the contributions of our valued employees. To learn more, please visit us online - . If relocating from out-of-state, more than its famous Strip, which provides endless entertainment opportunities for locals and tourists, Las Vegas, Nevada also offers a family-friendly environment with wonderful neighborhoods, affordable living, warm weather, outdoor wonders (hiking, climbing, snow-skiing, boating, sightseeing, and more), professional sports, and world-class restaurants. Las Vegas is home to the University of Nevada, Las Vegas (UNLV) and a few hour’s drive to beach destinations in Southern California, the Grand Canyon in Arizona, and national parks and ski resorts in Utah. Nevada is among the most tax-friendly states in the U.S., with residents enjoying no state income tax, county income tax, inheritance tax, and lower property taxes. Position Summary The Customer Care Associate is responsible for supporting and assisting customers by addressing their inquiries, resolving their issues, and ensuring their satisfaction with SNRHA services. They process and track requests for service and work orders for public and affordable housing properties, update files and computer databases according to SNRHA policies and procedures, and ensure the accuracy of the filing systems while providing excellent customer service to residents. Duties and Responsibilities This announcement summarizes typical job functions and does not exhaustively or comprehensively list all duties and responsibilities. This position is accountable for performing the following duties and responsibilities, with or without reasonable accommodation. • Takes calls from residents, employees, contractors, and others; collects client information and service request details and generates a work order for maintenance and repairs; provides information and assistance to clients; responds to requests for information within the scope of authority., • Verify client’s account information, provide case management information, and educate clients on department processes and procedures., • Respond to customer inquiries, questions, and complaints via various communication channels such as phone, email, chat, SMS, or social media., • Record accurate and detailed information about customer interactions, issues, and resolutions using effective questioning techniques to gather relevant information in the company's ticketing or customer relationship management (CRM) system., • Educate customers on using products, software features, and troubleshooting techniques to minimize future technical issues with online portals. Provide step-by-step instructions and guidance to clients, landlords, and residents to help them resolve level I technical problems with the online portal., • Identify and diagnose technical problems reported by customers., • Accurately document customer interactions, issues, and resolutions in the company's customer relationship management (CRM) system., • Data entry and closing of work orders received from the after-hours answering service staff, mobile/web, email, chat requests, and maintenance in a timely manner. Categorizes and prioritizes work orders in compliance with SNRHA rules, regulations, and procedures., • Contact emergency maintenance service providers as authorized; dispatch maintenance staff according to emergency maintenance policy., • Ensure accurate filing of paper and electronic documents in the agency’s electronic document management system. This position is eligible for participation in the collective bargaining unit (SEIU), which represents certain Southern Nevada Regional Housing Authority employees. Minimum Qualifications Minimum qualifications are intended to identify applicants most likely to perform successfully on the job. Applicants who meet minimum qualifications are not guaranteed an interview; however, they are further assessed to determine how well they meet the position's minimum qualifications and the agency's immediate needs. Applicants should possess the following: • High School Diploma or GED., • Three (3) years of clerical and computer experience. SNRHA utilizes Criteria for online employment testing. Successful candidates will be invited via email to participate in the testing for further consideration in the recruitment process. Failure to participate in the testing is considered a withdrawal by the candidate. Preferred Qualifications Preferred qualifications are desired qualifications above and beyond minimum qualifications that demonstrate additional education, experience, training, or other credentials. Preference may be given to applicants who possess the following preferred qualifications: • Two years of previous public housing experience., • Previous call center experience. Screening and Selection Applicants who meet minimum qualifications may be further considered. Evaluation factors include, but are not limited to, a cover letter and resume, writing samples, pre-employment testing/assessments, panel interviews, references, performance evaluations, and background investigation. SNRHA utilizes Criteria for online employment testing. Successful candidates will be invited via email to participate in the testing for further consideration in the recruitment process. Failure to participate in the testing is considered a withdrawal by the candidate. Reasonable Accommodation If you require a reasonable accommodation to participate in our hiring process, contact the HR Department (702.477.3170).

Job DescriptionCompany Description We’re the world’s leading sports technology company, at the intersection between sports, media, and betting. More than 1,700 sports federations, media outlets, betting operators, and consumer platforms across 120 countries rely on our know-how and technology to boost their business. Job Description ABOUT US: We are looking for a Customer Support Analyst to join our international Customer Support team based in Las Vegas, U.S. The Customer Support Analyst will provide our corporate key clients an exceptional B2B customer experience by supporting their needs along the most critical touchpoints of the customer journey. You’ll enjoy this role if you love helping others, solving problems, being the internal advocate for our customers and by this creating long term customer relationships. Our award-winning, certified Customer Support teams directly impact business goals through providing feedback to business, product development teams, operations and driving customer success. THE CHALLENGE: • Become an expert on Sportradar’s products and services., • Communicates well and works closely together with multiple stakeholders and teams while advocating for “best in class” customer experiences., • Quickly and efficiently respond to and resolve customer queries through chat, ticket system, phone and email., • Supervision of internal support related processes and tasks reporting., • Incorporate and share customer feedback to advocate for the customer., • Monitor internal system and service health status and proactively report deviances to the appropriate teams., • Escalate critical service and technical issues to the appropriate channel and take ownership., • Taking over support related projects, initiatives and their independent processing., • BS in Computer Science, Business Administration or a related field; equivalent experience acceptable., • Demonstrated success interfacing with high profile clients and providing exceptional customer service., • Exceptional written and verbal communications skills, with an emphasis on communicating highly technical and complex topics to a non-technical audience., • A passion for sports is beneficial, but not required., • Ability to multi-task and maintain high attention to details., • Proactive self-starter with strong time management and organizational skills., • Willingness to work in shifts, • Ability to solve problems logically and critically, • Opportunity to join the journey in establishing a new Customer Success function and ways of working, • Working in a challenging yet rewarding environment, • Driving change in a rapidly evolving and growing organization, • Collaborating with senior leaders, colleagues and customers across the globe, • Initial Screening: A quick chat with our Talent Acquisition Partner to understand your background and expectations., • Technical Assessment: A short (home) task to showcase your technical skills., • Two Technical Interviews: Meet with the Technical team and later with the Hiring Manager to dive into your solution, as also discuss team fit., • Onsite Interview: Meet with the local team and take a tour of our office for a final meet-and-greet. Sportradar intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors including but not limited to experience, qualifications, and location. Base pay is just one component of the Total Rewards that Sportradar provides to compensate and recognize employees for their work. Sportradar offers best-in-class benefits such as a comprehensive benefits package, performance bonus program, equity stock purchase and 401k contribution. Please consult with your recruiter to learn more as all benefits are subject to eligibility requirements. At Sportradar, we celebrate our diverse group of hardworking employees. Sportradar is committed to ensuring equal access to its programs, facilities, and employment opportunities. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We encourage you to apply even if you only meet most of the requirements (but not 100% of the listed criteria) – we believe skills evolve over time. If you’re willing to learn and grow with us, we invite you to join our team!

Job Description🚗 Customer Support – Rider Operations (Autonomous Ride-Hailing Company) Location: Las Vegas, NV Pay: $25/hour Plus benefits 🧠 About the Job: An autonomous ride-hailing company (think self-driving taxis) is hiring friendly, skilled people to support customers who use their robo-taxi service. You’ll be the human helping riders before, during, or after their trips — answering questions, solving problems, and stepping in if anything goes wrong. You’ll also help the company improve its tools and systems by giving feedback and collecting data. This role is great for someone who’s calm under pressure, cares about customers, and enjoys being part of a fast-moving tech environment. 💼 What You’ll Do: * Help riders in real-time through phone, chat, or email. * Solve issues quickly and calmly, including emergencies. * Work with other teams to make sure problems are handled fast. * Use company tools to support riders and gather useful info. * Help test new systems and provide feedback. * Focus on safety, empathy, and great communication. 🕐 Shift Options (You’ll need to be flexible): * Fri – Tue: 9:30 AM – 6:00 PM * Sun – Thu: 9:30 AM – 6:00 PM * Wed – Sun: 5:30 PM – 2:00 AM * Tue – Sat: 5:30 PM – 2:00 AM ✅ You’re a Good Fit If You: * Have 2+ years of experience in customer service (retail, call center, etc.) * Are great at handling tough situations and staying calm. * Communicate clearly, both in writing and speaking. * Can think on your feet and solve problems quickly. * Are a team player who’s comfortable in a fast-changing environment. * Have a positive attitude and are eager to learn. * Can work flexible hours, including nights or weekends if needed. 💡 Bonus Skills (Nice to Have): * Experience handling emergencies or high-pressure situations. * Comfortable using customer support tools and software. * Some basic experience with testing or quality assurance (QA). 🎁 Benefits * Healthcare plans (subsidized) * Pre-tax commuter benefits * Flexible Spending Account (FSA) * Paid short-term & long-term disability + life insurance * 401(k) retirement plan If you're passionate about helping people and excited by new technology, this is a great opportunity to be part of the future of transportation Powered by JazzHR nmKrPb7Vee

Job Description About The Role MagnaCare is seeking a hands-on, Las Vegas-based On-Site Customer Service Supervisor to manage the day-to-day operations of our high-volume call center serving members and providers. The Supervisor is responsible for directly overseeing call center representatives, ensuring team performance, customer satisfaction, and adherence to key performance indicators (KPIs). This role actively monitors call traffic, adjusts staffing as needed, and provides coaching and support to team members to maintain a high standard of service delivery. Key Responsibilities • Supports and mentors the Team Leaders and SMEs as needed. Handles caller escalations and resolves as needed., • Manages all assigned employees and is responsible for performance management. This includes both remote and onsite team members., • Continually monitors the teams call center metrics, quality scores and productivity reports., • Handle escalated customer concerns and complaints., • Assist customers with problems and questions regarding claims., • Assists the Customer Service Manager with performance reports, QA review sessions and re-training initiatives., • Manages departmental call activity and ensures appropriate staffing levels and scheduling to meet department KPI’s (Key Performance Indicators)., • Assists with call handling during high volume occurrences to ensure meeting KPI levels., • Provides support to customer service representatives as needed., • Manages special projects and allocates resources as needed., • Collaborates with Network Management team, Account Managers and Sales teams to gather feedback to enhance service performance., • Conducts impact analysis of any changes to service team operations to ensure internal customers are consulted and informed of pending operational changes prior to implementation., • Participate in activities designed to improve customer satisfaction and business performance., • Assist the training coordinator in the classroom and assist floor training of employees in their department with retraining., • Attend client, participant, vendor, provider, or employer meetings when necessary to meet client needs., • Bilingual preferred., • Bachelor’s degree preferred, but not required., • Prior experience managing teams in a customer call center required., • Prior customer service experience serving unions preferred., • Prior experience in customer service in high volume call centers, preferably in healthcare, insurance, or a related field required., • Experience managing call center volume through use of ACD systems., • Previous experience in quality call monitoring and performance coaching, counseling, and progressive discipline., • Proficiency in healthcare transactions systems, CRMs, quality call tools and monitoring systems., • Ability to create staffing schedules and analyze call center volumes and trends., • Intermediate knowledge of Microsoft Office (Word, Excel, PowerPoint, and Outlook)., • Strong time management skills., • Knowledge of salesforce is preferred., • Knowledge of managed care procedures & claims payment policies., • Courteous with strong customer service orientation. For more than 30 years, MagnaCare LLC has been a trusted partner in delivering flexible, customized solutions for self-insured organizations. As a national third-party administrator (TPA), we combine proprietary technology, network expertise, and a deep understanding of labor to help our clients achieve their goals while supporting the people they serve. Our focus on labor means we work closely with funds, Taft-Hartley Trusts, and other self-insured groups to deliver tailored solutions that go beyond the basics. From health plan administration and eligibility management to contribution accounting, we provide the tools and support organizations need to succeed. With specialized offerings such as flexible network administration, direct contracting, in-house medical and care management, and workers’ compensation programs, we create benefit plans that address unique needs with precision. Powered by JazzHR H6qT24RHHn

We are hiring immediately for team players who are willing to learn! Account Executive Responsibilities Help local business owners save money on their credit card processing Prospect leads through a combination of warm leads and referrals Attend appointments set by marketing and pitch Riverside’s

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providing outstanding service and product knowledge.Distributes all benefit enrollment materials and

We are hiring immediately for team players who are willing to learn! Account Executive Responsibilities Help local business owners save money on their credit card processing Prospect leads through a combination of warm leads and referrals Attend appointments set by marketing and pitch Riverside’s

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providing outstanding service and product knowledge.Distributes all benefit enrollment materials and

Job Summary Our Medline Acute Care sales team serves as the main interface for various segments in the hospital such as OR, Cath Lab, ICU, Labor and Delivery, Emergency Department, Materials Management and C-suite.Our engagement with clinical and industry leaders allows us to deliver a robust produc

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Call Center Representative Agent experience not required.All potential candidates should read through the following details of this job with care

And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of custom

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Customer service representative agent experience not required.Find out more about the daily tasks, overall responsibilities, and required experie

Section 2: Job Functions, Essential Duties and Responsibilities Provide advanced technical and operational assistance to IRA customers Provide sales support to Financial Advisors including assistance with the IRA onboarding website Work with Financial Advisors to set up new SEP or SIMPLE IRA plans P

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providing outstanding service and product knowledge.Distributes all benefit enrollment materials and

During a Typical Day, You'll Answer incoming communications from customers Conduct research to provide answers for customers to resolve their issues What You Bring to the Role Bilingual in English and Spanish 6 months or more of customer services experience High school diploma or equivalent Recogniz

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providing outstanding service and product knowledge.Distributes all benefit enrollment materials and

As a highly successful national company, we are constantly looking for talented individuals to support our growth. Sunbelt offers team members the following paid time off from work, subject to Sunbelt’s policies (unless specified in a collective bargaining agreement): 12-25 vacation days depending

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providing outstanding service and product knowledge.Distributes all benefit enrollment materials and

During a Typical Day, You'll Serve as the first point of contact for customers via phone, chat, or email Understand customer needs and recommend appropriate products or services Document interactions clearly and follow through as needed Meet goals related to quality, responsiveness, and customer sat

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providing outstanding service and product knowledge.Distributes all benefit enrollment materials and

And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of custom

Additionally, we aim to foster strong connections with our existing customers and referral partners through regular phone and in-person interactions, ensuring their continued loyalty and support.

Serve as the first point of contact for customers via phone, chat, or email. Supportive of your career and professional development. We're committed to ensuring you have the skills and support to be successful in your role throughout your career.

Additionally, we aim to foster strong connections with our existing customers and referral partners through regular phone and in-person interactions, ensuring their continued loyalty and support.

Supportive of your career and professional development. We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to

Promote and sell mini-vacation packages across various resort locations, following company telemarketing guidelines.Apply the techniques learned during training to confidently address questions, overcome objections, and close sales.Share accurate and engaging information about Hilton Grand Vacations

Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.

Event Sales Representative | Las Vegas Metropolitan Area | $1,000 Sign-On Bonus.Driven by our passion for perfection for over 290 years, opportunities exist for Event Sales Representatives to promote, pitch, and sell ZWILLING premium culinary products at Costco Warehouse locations.In this role you c

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Customer service representative agent experience not required.Find out more about the daily tasks, overall responsibilities, and required experie

Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative, you will enjoy:.Medical, Vision, Dental, &

Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.

Train dealers, via phone and email, in Western Funding including proper documentation needed for fast funding of contracts. You will be part of a positive and supportive team where you will be encouraged to raise questions to yield good results. Constant and effective communication via phone and ema

Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.