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Job Description Job Summary The Supply Chain Logistics Specialist – Battery Production will work closely with Battery Production team members to support administrative functions, inventory control, and inventory reconciliation related to EV battery life cycle management programs. This role includes order processing and logistics coordination, inventory control, production planning, maintaining critical stock levels, and performing inventory and cycle counts. The position will also collaborate with the Logistics Center to coordinate order processing and logistics functions. Duties & Responsibilities • Maintain good attendance and punctuality, • Adhere to all company policies and procedures, • Follow safety protocols, including proper use of personal protective equipment (PPE), and report any hazards or incidents, • Collaborate with internal teams and external stakeholders, • Reconcile inventory reports, • Communicate with customers (dealers, program leads, etc.) via phone, email, chat, or in person to resolve inventory and stock inquiries, • Collect and enter information for battery and/or component orders, • Address customer questions and complaints; escalate complex issues to a supervisor as needed, • Provide updates during bi-weekly team meetings, • Partner with management to implement efficient Battery Production processes and address operational concerns, • Monitor and maintain inventory levels for Battery Production programs, • Maintain accurate records of customer interactions, inquiries, and resolutions, • Perform other duties as assigned by supervisor Required Skills & Abilities • Proficiency in Microsoft Office Suite (Excel, Outlook, Teams), • Strong customer service and problem-resolution skills, • Highly organized with strong attention to detail, • Team-oriented with demonstrated collaboration skills, • Self-starter with a proactive approach, • Excellent written and verbal communication skills, • Strong creative problem-solving abilities, • Comfortable navigating multiple systems and software platforms Education & Experience • High school diploma or equivalent required, • Prior experience in inventory control, production planning, and/or administrative support preferred Work Environment & Physical Requirements This is an active position that requires walking and standing for extended periods, as well as sitting for long periods when needed. The role involves talking, seeing, hearing, computer work, and frequent phone communication. The position may require lifting up to 45 pounds.

What are we building? Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We’re building a team that resonates passion for learning, operating, and building new products and technologies for millions of consumers. We care about each customer interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically. Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space — ready to join us? What’s the position? As a Customer Service Specialist, you’ll report to the Customer Service Supervisors and will handle a wide range of customer queries including betting, payments, verification, promotions, and general information via multiple contact channels including live chat, email, social media, and voice. Sport and betting knowledge is advantageous but not essential as our comprehensive training plan assists with your development, ensuring you reach your full potential. We have a culture of continuous development as we believe our people are the key to success. Overall duties include: • Deliver world-class customer service, while responding to player inquiries and concerns via multiple channels (calls, chat, social media, and voice), • Build meaningful relationships with our players through a consultative approach, understanding their current and future needs, providing first contact resolution, and providing a positive outcome for the player and HRD (Hard Rock Digital), • Meet and exceed quality goals, productivity targets, and regulatory requirements, • Navigate computer systems and applications to service our players, and enable them to get the most from our online and mobile platforms, • Follow policies and procedures while also thinking creatively and passionately in ways to which we can make every user interaction meaningful and provide the best gaming experience possible., • Re-prioritize and adapt to an ever-changing environment, • Operate in a team environment providing support in all areas and being agile in your day-to-day workflow. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. What are we looking for? You will be a positive, confident, and enthusiastic Customer Service Specialist with the desire to help, guide and assist our players with their account queries. You will have a passion for delivering exceptional customer service using internal tools to assist and take ownership resulting in first time resolution. You will have strong computer literacy and numeracy skills, and a keen attention to detail with the ability to multitask. You will have a desire and willingness to learn, proactively maintaining awareness of policies and procedures while complying with Responsible Gambling and Regulatory requirements. • 2+ years of experience in a customer-facing role multi-channel role., • Bilingual in English and Spanish is preferred, • Availability to work flexible hours., • Confidence to work in a hybrid environment. Work From Home Requirements: Must have at least 25MBPS internet connection plan / speed Must have a private & quiet area to work at home • Demonstrate personal excellence by remaining positive in difficult situations, • Ability to work in a fast-paced metric driven environment with proficient multitasking and navigation, • Knowledge and understanding of sports betting, casino, and professional sports industry preferred but not required., • Critical, analytical, and forward thinking with problem-solving skills, and strong attention to detail., • Ability to learn and adapt to changing software and processes., • Computer skills: Microsoft Office Software including Outlook, Word, and Excel preferred., • Excellent interpersonal, communication, verbal, and written skills, • Empathy, curiosity, humility, and flexibility. What’s in it for you? We offer our employees more than just competitive compensation. Our team benefits include: • Competitive pay, • Medical, Dental, and Vision Coverage Options, • Employee Discounts, • Advancement opportunities, • Start-up culture backed by a secure, globally recognized brand., • Opportunity to drive a best-in-class customer experience for the Hard Rock Digital community Roster of Uniques We care deeply about every interaction our customers have with us and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunities employer)

Summary Your application will remain active through the open period of this Public Notice. Once this Public Notice closes, you must reapply. Please read this Public Notice in its entirety prior to submitting your application for consideration. Positions may be filled as permanent or term with a full-time work schedule. Pay will vary by geographic location, please click here to review pay tables. Learn more about this agency Summary Your application will remain active through the open period of this Public Notice. Once this Public Notice closes, you must reapply. Please read this Public Notice in its entirety prior to submitting your application for consideration. Positions may be filled as permanent or term with a full-time work schedule. Pay will vary by geographic location, please click here to review pay tables. Learn more about this agency Overview Help Accepting applications Open & closing dates 12/17/2025 to 12/16/2026 Salary $76,463 - $197,200 per year Pay scale & grade GS 12 - 14 Locations Many vacancies in the following locations: Elmendorf AFB, AK Gunter AFB, AL Maxwell AFB, AL Little Rock AFB, AR Show morefewer locations (65) Davis Monthan AFB, AZ Luke AFB, AZ Tucson, AZ Beale AFB, CA Edwards AFB, CA March AFB, CA Monterey County, CA Travis AFB, CA Vandenberg AFB, CA Air Force Academy, CO Buckley AFB, CO Peterson AFB, CO Schriever AFB, CO Joint Base Anacostia-Bolling, DC Dover AFB, DE Eglin AFB, FL Homestead AFB, FL Hurlburt Field, FL MacDill AFB, FL Miami, FL Patrick AFB, FL Tyndall AFB, FL Atlanta, GA Dobbins AFB, GA Moody AFB, GA Robins AFB, GA Andersen Air Base, GU Hickam AFB, HI Scott AFB, IL Grissom AFB, IN McConnell AFB, KS Barksdale AFB, LA Westover Air Reserve Base, MA Andrews AFB, MD Minneapolis, MN Whiteman AFB, MO Columbus AFB, MS Keesler AFB, MS Seymour Johnson AFB, NC Offutt AFB, NE McGuire AFB, NJ Holloman AFB, NM Creech AFB, NV Nellis AFB, NV Niagara Falls, NY Wright-Patterson AFB, OH Youngstown, OH Altus AFB, OK Fort Sill, OK Oklahoma City, OK Tinker AFB, OK Vance AFB, OK Portland, OR Pittsburgh, PA Charleston AFB, SC Shaw AFB, SC Dyess AFB, TX Fort Worth, TX Lackland AFB, TX Randolph AFB, TX Sheppard AFB, TX Hill AFB, UT Langley AFB, VA Pentagon, Arlington, VA McChord AFB, WA Remote job No Telework eligible No Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Multiple Work schedule Full-time Service Competitive Promotion potential 14 Job family (Series) 2181 Aircraft Operation Supervisory status No Security clearance Secret Drug test Yes Position sensitivity and risk Noncritical-Sensitive (NCS)/Moderate Risk Trust determination process Suitability/Fitness Financial disclosure No Bargaining unit status No Announcement number AFPDHA-12613963-2181-ART Control number 852601300 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Clarification from the agency This public notice is to gather applications that may or may not result in a referral or selection. Duties Help GS-12: Operate aircraft as a fully qualified, mission-ready pilot in unit type aircraft. GS-12: Accomplish mission planning and briefing, aircraft inspections and checklists, mission forms and other associated documentation. GS-12: Represent the unit by participating in discussions, meetings or serves on panels or committees. GS-13 (Pilot): Conduct training for the upgrade of unqualified active duty and/or Reserve aircrew members and proficiency training for qualified Active Duty, Reservists and Air Reserve Technician (ART) personnel. GS-13 (Pilot): Analyze and interpret unit training objectives, develop training programs and train other aircrew such that the highest level of combat mission-ready proficiency of assigned crew members is maintained. GS-13 (Pilot): As required, flies as an aircrew member in unit aircraft in support of the unit mission. GS-13 (Flight Instructor): Assist with planning, organizing, and overseeing the activities of the Operations Group and subordinate Reserve flying squadrons, in conjunction with the Chief/Senior Air Reserve Technician (ART). GS-13 (Flight Instructor): Assist with management of a flying and ground training program for an organization. GS-13 (Flight Instructor): Assist with directing, coordinating, and overseeing work through subordinate supervisors. GS-14 (Flight Instructor): Direct all operations and maintenance training programs for the Squadron. GS-14 (Flight Instructor): Responsible for effective control and management of the organization's Reserve Personnel Appropriation (RPA) and Military Personnel Appropriation (MPA) account GS-14 (Flight Instructor): Implement flying and ground training requirements. Requirements Help Conditions of employment Please read this Public Notice in its entirety prior to submitting your application for consideration. U.S. Citizenship is required Males must be registered for Selective Service, see www.sss.gov Permanent change in station (PCS) costs will be authorized for centrally managed Air Reserve Technician (ART) positions. PCS will be paid IAW JTR and AF Regulations. If receiving an authorized PCS, you may be subject to completing/signing a CONUS agreement. More information on PCS requirements, may be found at: https://afciviliancareers.com/regulatory/ Up to 25% Recruitment or Relocation incentive may be authorized Position may be subject to random drug testing Employee may be required to work other than normal duty hours, to include evenings, weekends and/or holidays Shift work and emergency overtime may be required Employee must maintain current certifications A security clearance may be required Disclosure of Political Appointments is required The salary will be adjusted based on the base to which you are selected. This does not include any recruitment, relocation or retention incentives for which you may be eligible. A Retention Incentive up to 25% for Air Reserve Technician (ART) positions (varies by location) may be authorized for those who are eligible. As a Citizen Airman, you will receive pay for the time you spend drilling, as well as any additional time you spend on active duty or training for some positions. The pay is competitive and can help supplement your income from your civil service role Advanced In Hire or Superior Qualifications may be authorized Qualifications QUALIFICATION REQUIREMENTS: GS-2181-12 (Airplane Pilot/Helicopter Pilot): Applicant must possess a USAF Pilot rating, hold a valid aviation service aeronautical order and have a minimum of 750 total military flight time in the organization's mission design series. GS-2181-13 (Airplane Pilot/Helicopter Pilot): Applicant must possess a USAF Pilot rating, hold a valid aviation service aeronautical order and have a minimum of 1,000 total military flight time in the organization's mission design series. GS-2181-13 (Flight Instructor): Applicant must possess two years of progressively responsible experience in a flying component of the U.S. military establishment in assignments that normally would qualify for progression into the position of Wing Operations and Training Officer or its equivalent. AND Must possess a USAF Pilot rating, hold a valid aviation service aeronautical order and have a minimum of 1,200 total military flight time in the organization's mission design series. GS-2181-14 (Flight Instructor): Applicant must possess three years of progressively responsible experience in a flying component of the U.S. military establishment in assignments that normally would qualify for progression into the position of Wing Operations and Training Officer or its equivalent. AND Must possess a USAF Pilot rating, hold a valid aviation service aeronautical order and have a minimum of 1,500 total military flight time in the organization's mission design series. NOTE: Pilot hours as described above may include (Primary, Secondary, Instructor, Evaluator, Stimulator, Student and other US Military and Foreign Military Time) in mission design series of organization of position being filled. You must submit an ATAFR-209 Form, Flying History Report or any official document what shows your most recent flight (last date actively flown), total flight hours and type of aircraft flown. FAILURE TO SUBMIT THE REQUIRED DOCUMENTATION AS DESCRIBED ABOVE, WILL RESULT IN AN INELIGIBLE RATING. These are Air Reserve Technician (ART) positions. ARTs are eligible for 15 days active duty tour each year for which military leave is granted with full civilian pay. Air Reserve units and members; are subject to immediate call to active duty in mobilization to meet a national emergency. For additional information regarding ART positions and/or military qualifications, please call 1-800-257-1212. Retired military are usually ineligible for membership in the AF Reserve. Retired military that have active AF Reserve assignments may apply provided they show assignment (position) on the application. A military service member's statement of service/certification will be accepted IF a terminal leave form or DD214 cannot be provided. The statement/certification should indicate member's separation from active duty is within 120 days of the closing date of this announcement. It must be signed by, or by direction of, the adjutant, personnel officer, or commander of your unit or higher headquarters and must indicate when your terminal leave will begin, your rank, dates of active duty service, the type of discharge and character of service (i.e. honorable). Your preference and/or appointment eligibility will be verified prior to appointment. Military members may be appointed before the effective date of their military retirement/separation if member is on terminal leave. Individuals selected for ART positions must meet both civilian qualifications and uniformed military requirements. In addition to meeting civilian qualifications, applicants must obtain military membership in the Air Force Reserve, wear the uniform, maintain job-specific military specialty requirements, and meet other military qualifications such as age, height, weight, and physical fitness standards. For more information click here and speak with an Air Force Reserve Recruiter. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. AFR Pilot Concierge Cell (PCC): Email: hqafrc.a3rb.pilotconciergecell@us.af.mil Global: A3/ReservePCC Teams Page: Reserve PCC Teams Chat: @ReservePCC Sharepoint: https://www.milrecruiter.com/afrc-pcc/ Phone: (478) 327-1546 Education This job does not have an education qualification requirement. Additional information SELRES ART Pilots may be eligible for the Experienced Aviator Retention Incentive for $30K/yr for 1-5 yr contracts. Some positions are developmental positions with grade level progression of GS-12 thru GS-14. You may be eligible for a promotion to the next higher grade level without re-applying, once you have completed one year at each grade level (upon managerial approval). Interagency Career Transition Assistance Program (ICTAP): For information on

Job Description As a Customer Service Representative, you will be the frontline support for customers interacting via phone, email, live chat, and in-person. You will work within a large, tiered support team and collaborate cross-functionally with sales and marketing to deliver outstanding service primarily in retail, e-commerce, and financial services sectors. Utilizing CRM software such as Salesforce and telephony systems, you will resolve issues, process orders, handle complaints, and gather valuable customer feedback to enhance overall satisfaction. Responsibilities • Provide timely and accurate customer support across multiple channels, • Resolve customer issues efficiently and escalate when necessary, • Process orders and maintain accurate data entry, • Handle customer complaints with empathy and professionalism, • Maintain product knowledge to assist customers effectively, • Collect and document customer feedback and interactions, • Collaborate with team members and cross-functional departments, • Generate reports to track customer service metrics Preferred Qualifications • 1+ years experience in customer service, • High school diploma or equivalent, • Proficiency with CRM software (e.g., Salesforce), • Strong conflict resolution and communication skills, • Effective time management and multitasking abilities, • Excellent problem-solving skills, • Attention to detail and active listening, • Demonstrated empathy when interacting with customers

Job Description WHO WE ARE… ASTOUND is a global experiential powerhouse with three core verticals: Brand Experiences, Sports Experiences, and Immersive Entertainment. From trade shows and large-scale events to experience centers and IP-driven attractions, we create programs that combine creative excellence, operational discipline, and ROI-focused outcomes. With over 200 employees, a 350,000 sq. ft. production facility, and execution in more than 40 countries, ASTOUND is defining what the modern experiential partner looks like. Now, in our 25th year, we are expanding into a growth engine for our clients—powered by AI, integrated creative, and next-gen content strategy—and for the business itself, driving both revenue and enterprise value. We are currently on the lookout for talented Business Development Executives to help generate new leads for our team, assist with closing deals, and support opportunities that lie within existing accounts. The Business Development Executive reports to the VP of Business Development. KEY RESPONSIBILITIES: • Responsible for the development of new accounts and/or generating new business from existing accounts., • Collaborate with Line of Business Leaders and Cross-functional support teams on executing sales strategy, goals, and forecasting., • Manage all aspects of our new sales and relationship development process, demonstrating the ability to develop a deal framework for all opportunities that will increase the likelihood of the deal successfully closing, from identification, discovery, nurture, opportunity origination, proposal writing, negotiation, closing, and relationship expansion., • Be a significant contributor to ASTOUND’s new business targets, accurately and effectively identifying/managing new market opportunities/leads, and manage pipeline in order to prioritize business opportunities and internal resources., • Develop short-term and long-term retention and growth strategies for clients and deliver on those strategies to continually build a strong business pipeline., • Build business relationships with current and potential clients via face-to-face meetings, targeted trade shows, functions, networking events, etc., phone work, and virtual (e.g., chat, email, video conferencing, etc.) to close sales., • Arrange meetings for senior management with prospective clients., • Effectively deliver the ASTOUND company story and value proposition, becoming an expert on ASTOUND’s capabilities, service offerings, and lines of business., • Assist with other sales activities/initiatives as instructed by your VP, Director, and Client Service partners., • Generate accurate forecast and sales activity reports in Salesforce for sales and executive leadership., • Inspire your team and influence them to perform at their best each and every day; this will ultimately determine the success of the sales organization., • Take an active role in mentoring junior sales team members to ensure they are being developed and progressing in their careers., • Maintain a positive mindset, encourage teamwork, and act as an impeccable brand ambassador for ASTOUND., • Willingness to travel within North America and overseas. QUALIFICATIONS: • Bachelor’s Degree from a four-year college or university preferred. High School Diploma or Equivalent with relevant work experience is required., • Outbound sales experience as an asset (minimum 3 years), with experience of successful quota-carrying., • Experience with lead generation and prospect management., • Has proven the ability to successfully manage their own book of accounts in the profitable production of revenue opportunities totaling approximately $2 million or more., • Knowledge of sales systems is required (Salesforce)., • Working knowledge of all Microsoft Office Software applications including PowerPoint and Excel., • Excellent customer service and organizational skills are required., • An enthusiastic learner with superior creative, problem solving, critical thinking, and analytical skills., • Excellent negotiation skills., • Has demonstrated consistent above-average performance evaluations in previous roles., • Ability to work in an environment characterized by constant change and tight deadlines., • Strong team player with innovative ideas who can partner with others (internal and external) to achieve objectives as well as the ability to work autonomously., • Evidence of continued growth through education, skills training, and professional development. TRAVEL REQUIREMENTS: Travel 50% to 75% The compensation package (base salary plus performance-related pay, based on sales) will be commensurate with experience. Our employees are entitled to a standard set of benefits, including health and dental insurance and 401(k) with company match. We operate in quite a distributed manner. There is a concentration of team members around Las Vegas, Los Angeles, Portland, Milwaukee , and Toronto and so there are benefits to more team members being in these locations. But most important will be the person, their ability and motivation to help us grow, and their fit with our team and culture. Wherever they may be (in North America), they will need to build relationships and make sales all over the Americas. THE VALUES YOU ALIGN WITH Just as important as the skills you bring to our team, is alignment with our values. This means that as a collective we will collaborate with the same mindset to deliver incredible, market leading experiences for our clients. • Steadfast Courage - We fearlessly take on challenges and make bold decisions to achieve remarkable results., • Unwavering Integrity - We hold ourselves to the highest ethical standards and prioritize honesty, transparency, and professionalism., • Boundless Creativity - We push boundaries with innovative, collaborative ideas that surpass expectations and create unforgettable experiences., • Unparalleled Service - We fearlessly take on challenges and make bold decisions to achieve remarkable results., • Insatiable Curiosity - We never stop learning, exploring, and taking risks to create breakthrough experiences., • Constant Collaboration - We thrive on teamwork, leverage diverse perspectives, and support each other to deliver experiences greater than the sum of their parts. BENEFITS AND COMPENSATION The compensation package will be commensurate with experience. Our employees are entitled to a standard set of benefits, including health and dental insurance and 401(k) with company match. • Excellent Medical Insurance, • Excellent Dental Insurance, • Excellent Vision Insurance, • Paid Time Off, Holiday Pay, • 401K matching program after 60 days of employment, • 100% Company Life and Short-Term Disability Coverage, • Employee Referral Program, • Professional development opportunities and ongoing training., • Collaborative and innovative work environment., • Opportunity to work with prestigious clients and industry leaders. DIVERSITY COMMITMENT: We are proud to be an equal opportunity employer, and we welcome talented individuals from all backgrounds to apply. Our goal is to ensure that every candidate is evaluated solely on their qualifications, merits, and potential to contribute meaningfully to our team and mission

Job DescriptionThe Cannabis Home Delivery Dispatcher coordinates and monitors all home delivery operations to ensure timely, compliant, and efficient service for medical cannabis patients. This role serves as the communication hub between the retail location, delivery drivers, and patients, ensuring routes are optimized, orders are processed accurately, and all activities followeach stateregulations and company SOPs.WHAT YOU WILL DO • Delivery Coordination & Oversight, • Assign, schedule, and dispatch delivery routes to drivers based on order volume,geographic zones, and driver availability., • Track driver locations and delivery progress in real time using dispatch software., • Adjust routes as needed to accommodate traffic, weather, and urgent customer/patient needs., • Compliance & Documentation, • Ensure all orders have complete and accurate delivery manifests in accordance withstateregulations., • Monitor that drivers verify valid patient or caregiver ID and active registration before completing deliveries., • Maintain delivery logs,state systementries, and other required records for auditing purposes., • Communication & Support, • Serve as the primary point of contact for drivers during delivery shifts, resolving issues quickly and within policy., • Communicate delays, changes, or issues tocustomers/patients in a timely, professional manner., • Collaborate with retailand customer carestaff to ensure accurate order staging and timely driver departures., • Respond to customer/patient inquirieson delivery via phone, live chat and email, • Supports Customer Care overflow calls when volume dictates, • Operational Excellence, • Monitor inventory movement from retail to delivery in compliance with state transport requirements., • Support cash handling compliance, including confirming collection amounts match order totals., • Assist with training new drivers on routing, compliance, and customer serviceexpectationsWHAT WE ARE LOOKING FOR, • Must beat least 21 years of age., • Strong multitasking, organization, and problem-solving skills., • Experience with dispatch, logistics, or route coordinationrequired(cannabis industry experience a plus)., • Proficient in using routing, GPS, or dispatch software., • Comfortable working in a fast-paced environment with strict deadlines., • Must be able to work nights, weekends, and some holidaysKey Competencies, • Regulatory Compliance:Understands and followsall statemedical cannabis laws and transport rules., • Situational Awareness:Makes quick, informed decisions to keep deliveries on track., • Clear Communication:Keeps drivers, retail staff, and patients informed at all times., • Attention to Detail:Maintains accurate manifests, logs, andstate systemrecords We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description About ShipMonk ShipMonk isn't just a 3PL; we're a growth partner for merchants. We provide cutting-edge technology and a network of owned and operated fulfillment centers that empower high-growth ecommerce and DTC brands to stress less and grow more. With over 2,500 employees across five countries, we're on a mission to revolutionize fulfillment by providing everything from the fastest click-to-delivery and real-time inventory to custom solutions—all with a merchant-first mindset. Why ShipMonk? We believe in building for the long term, and our success is powered by five key differentiators that help us become true partners to our merchants. ● Global Fulfillment Network: Our 12+ owned and operated fulfillment centers span the US, Canada, Mexico, the U.K., and Mainland Europe. We never outsource, ensuring quality and consistency. ● Proprietary Technology: We've eliminated the need for tribal knowledge with our AI-powered platform. It provides a real-time, unified view of inventory and orders, giving our merchants the control and visibility they need to succeed. ● Unrivaled Support: We provide hands-on, "mom and pop" support with a global reach. Our dedicated teams are on-site at every fulfillment center, ready to jump into action. ● Transparent Pricing: We believe in honest, long-term partnerships. Our all- inclusive pricing means predictable costs, with no hidden fees or surprises. ● Committed to the Future: We invest over $10 million annually in research and development to ensure our technology and services continually evolve, helping merchants plant roots with a partner who is here to stay. Our Core Values Our values are the heart of our culture. We're looking for individuals who embody these principles every day. ● Merchant-first: We handle the logistics so our merchants can focus on what they do best—growing their business.● Own it: We take ownership of our work, our mistakes, and our successes. ● People make ShipMonk: We believe in our team and invest in our people. ● Change the score: We challenge the status quo, constantly innovating and improving. ● Get sh*t done: We're a fast-paced, high-growth company that values action and results. About The Role: Be a customer hero! Are you a customer service superstar ready to take your skills to the next level? ShipMonk is on the hunt for a dynamic and ingenious Senior Customer Service Representative to be a cornerstone of our merchant success! In this pivotal role, you're more than just support; you're a strategic partner, a problem-solver, and a direct contributor to our merchants' "Happiness." You'll leverage your advanced account management and customer service expertise to provide exceptional training, proactive support, and build lasting relationships. If you thrive on expertly juggling tasks, from tracking down product details to coordinating with warehouse teams and developers, all while making our merchants feel valued and understood – then this is the role for YOU. You're the expert who knows how to get sh*t done, and we can't wait for you to join our crew. What will you be doing? Driving customer success and happiness! Merchant Advocacy & Proactive Problem-Solving: • Serve as the primary, trusted point of contact for our valued merchants, championing their needs and facilitating swift issue resolution., • Masterfully manage a queue of incoming merchant communications (phone, chat, email) and tickets daily, ensuring timely follow-ups and exceeding expectations., • Forge strong partnerships with our warehouse management, operational staff, and development teams to ensure merchant requests are executed flawlessly and professionally., • Build and nurture sustainable, long-term relationships with merchants, becoming an indispensable part of their growth journey. Strategic Support & Value Creation: • Educate merchants on ShipMonk's diverse service offerings, helping them proactively plan and leverage our solutions to minimize issues and maximize efficiency., • Actively support merchants' special projects, guiding them through the entire lifecycle with expertise and enthusiasm., • Identify opportunities to enhance the merchant experience, proactively proposing service upgrades and new product solutions tailored to their evolving needs., • Perform insightful data analyses to evaluate merchant credits and identify trends for continuous improvement., • Prepare for and confidently lead regular client meetings, showcasing value and strengthening partnerships. Team Leadership & Expertise Development: • Become a sought-after Subject Matter Expert (SME) within the Customer Service team., • Hold regular office hours and provide mentorship to support and uplift fellow Customer Service Representatives, fostering a collaborative and high-performing environment., • Continuously deepen your understanding of ShipMonk's services, internal processes, and the e-commerce landscape. What are we looking for? • Communication & Relationship Pro: You possess exceptional verbal and written communication skills, with a natural ability to articulate complex information clearly, empathetically, and persuasively. You're a master at building rapport and trust., • Problem-Solving Guru: You have a knack for dissecting complex issues, identifying root causes, and implementing effective solutions. You thrive in a fast-paced environment where quick thinking is key., • Organizational Mastermind: You are highly organized, detail-oriented, and can juggle multiple priorities and merchant needs with grace and efficiency., • Logistics & E-commerce Savvy: You have a solid understanding of logistics, supply chain dynamics, or e-commerce operations, allowing you to speak our merchants' language., • Initiative & Drive: You're self-motivated, possess a relentless work ethic, and are driven to not just meet, but exceed goals and merchant expectations. You see challenges as opportunities., • Team Collaborator & Mentor: You are a supportive and inspiring team player who contributes positively to team morale and is eager to share knowledge and help others grow., • Tech-Comfortable & Analytical: You are comfortable learning and utilizing new software and tools, including CRM systems. You can analyze data to drive informed decisions., • Customer Obsessed: You are passionate about delivering unparalleled customer experiences and are genuinely invested in our merchants' success. You go the extra mile every time. Requirements • 3-5 years of proven experience in a dynamic Customer Service or Account Management role., • 2-3 years of experience in Logistics, Supply Chain, E-Commerce, or a related field is highly preferred., • Bachelor's Degree or equivalent relevant work experience., • Stellar verbal communication, active listening, and de-escalation skills., • Strong written communication skills for crafting professional and effective emails and chat interactions., • Proficiency in basic computer applications and a willingness to master new software., • Experience with CRM software (e.g., Salesforce, Zendesk) is a big plus., • A positive, can-do attitude, a robust work ethic, and an unwavering desire to create "Happiness" for our merchants. Work at ShipMonk: Perks That Pack a Punch! • PTO: Take control of your work-life balance with paid time off., • Paid Holidays: Enjoy 9 paid holidays throughout the year in the US., • 401k Matching: We invest in your future with a generous 401k match., • Merit Reviews: Get rewarded for your hard work and dedication., • Company Events: Work hard, and play hard with regular team-building events., • Referral Program: Get rewarded for helping us find amazing talent., • Inclusive Culture: Be yourself and thrive in our casual and upbeat environment., • Health Benefits: We offer comprehensive health, vision, and dental insurance options to keep you feeling your best. ShipMonk is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Description Location: Corporate Office Las Vegas, NV Superior Underwriters is a respected leader in the insurance industry, dedicated to providing exceptional claims handling and customer service. Superior Underwriters is seeking a detail-oriented, and customer-focused professional to join our team as a Customer Service Specialist. We offer Competitive salary and benefits package, opportunities for career growth and development. We reward hard work, promote from within and offer excellent training and career development for our employees. In this hybrid role of underwriting and claims, you will serve as the first point of contact for clients initiating claims and seeking policy information. You’ll provide exceptional service, support the underwriting and claims process, and ensure timely and accurate handling of client inquiries and data. Key Responsibilities: • Respond to client inquiries via phone, email, or chat in a timely, courteous, and professional manner., • Provide accurate and clear information regarding insurance policies, claims processes, and services., • Accurately input and maintain customer and claims data in the CRM system., • Handle customer complaints and concerns with a focus on positive resolution., • Assist with order processing, billing inquiries, coverage verification, and account updates., • Collaborate with internal departments (underwriting, claims, customer service) to resolve complex client issues., • Support claim intake processes, including FNOL (First Notice of Loss) entry and refund processing., • Conduct follow-ups to ensure customer satisfaction and ongoing support., • Recommend appropriate services or products based on customer needs., • Meet or exceed service performance goals, including response time and customer satisfaction. Qualifications & Requirements: • Strong verbal and written communication skills., • Exceptional attention to detail and accuracy., • Ability to manage multiple tasks and prioritize in a fast-paced setting., • Critical thinking and problem-solving skills., • Proficiency in Microsoft Office; CRM system experience preferred., • Professional, empathetic, and calm demeanor under pressure. Education/Experience/Licenses/Certificates: • Bilingual in Spanish and English (required)., • Background in Property & Casualty Insurance (preferred)., • Previous experience in customer service, underwriting, or call center environments is a plus. Physical Demands: • Sit for long periods of time, • Repeat the same movements, • Use of hands to handle, control, or feel objects, tools or controls, • See details of objects that are less than a few feet away, • Understand the speech of another person, • Speak clearly so listeners can understand Superior Underwriters is an equal opportunity employer. We value integrity, accuracy, and professionalism in everything we do. If you're ready to bring your skills into a role where every inspection contributes to protecting people and property, we encourage you to apply.

Job Description About ShipMonk ShipMonk isn't just a 3PL; we're a growth partner for merchants. We provide cutting-edge technology and a network of owned and operated fulfillment centers that empower high-growth ecommerce and DTC brands to stress less and grow more. With over 2,500 employees across five countries, we're on a mission to revolutionize fulfillment by providing everything from the fastest click-to-delivery and real-time inventory to custom solutions—all with a merchant-first mindset. Why ShipMonk? We believe in building for the long term, and our success is powered by five key differentiators that help us become true partners to our merchants. ● Global Fulfillment Network: Our 12+ owned and operated fulfillment centers span the US, Canada, Mexico, the U.K., and Mainland Europe. We never outsource, ensuring quality and consistency. ● Proprietary Technology: We've eliminated the need for tribal knowledge with our AI-powered platform. It provides a real-time, unified view of inventory and orders, giving our merchants the control and visibility they need to succeed. ● Unrivaled Support: We provide hands-on, "mom and pop" support with a global reach. Our dedicated teams are on-site at every fulfillment center, ready to jump into action. ● Transparent Pricing: We believe in honest, long-term partnerships. Our all- inclusive pricing means predictable costs, with no hidden fees or surprises. ● Committed to the Future: We invest over $10 million annually in research and development to ensure our technology and services continually evolve, helping merchants plant roots with a partner who is here to stay. Our Core Values Our values are the heart of our culture. We're looking for individuals who embody these principles every day. ● Merchant-first: We handle the logistics so our merchants can focus on what they do best—growing their business.● Own it: We take ownership of our work, our mistakes, and our successes. ● People make ShipMonk: We believe in our team and invest in our people. ● Change the score: We challenge the status quo, constantly innovating and improving. ● Get sh*t done: We're a fast-paced, high-growth company that values action and results. Our Customer Service Representatives are the lifeblood of ShipMonk, combining account management and customer service skills with a dab of ingenuity. They play a critical role in creating a stress-free process and generating Happiness for our Merchants. They serve as the primary point of contact for our Merchants to facilitate timely issue resolution. This role is responsible for providing training, support, and problem resolution to ShipMonk accounts. They work closely with the accounts, our warehouse management, and staff, and developers to ensure requests are done on time and in a professional manner. Whether it involves checking on a received product's bin location—while simultaneously planning a shipment with our warehouse manager—or expertly juggling multiple chats, they're always ready and able to multi-task, no problem. In other words, our Customer Service Representatives know how to get sh*t done and we wouldn't be able to get by without them. What you'll do: • The Customer Service Representative will serve as the primary point of contact for merchants to facilitate timely issue resolution, • Manage queue of incoming merchant contacts (phone, chat, and email) and tickets on a daily basis, including following up to inquiries based on dates that were committed to, • The Customer Service Representative will partner with our warehouse management and developers to ensure requests are completed on time and in a professional manner, • Build sustainable, long-term relationships with merchants, • Educate merchants on service offerings and help them proactively plan to minimize issues, • Support merchant's projects and assist throughout their lifecycle, • The Customer Service Representative will identify opportunities to improve merchant experience and propose upgrades and new products as appropriate What you'll need: • 1-2 years of experience in a Customer Service position, • 1-2 years of Experience in Logistics, Supply Chain, or E-Commerce, • Bachelors Degree or equivalent work experience ShipMonk is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job DescriptionDescription Job Title: Customer Service Representative Location: Las Vegas, NV Job Type: Full-Time We are seeking a motivated and customer-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing top-tier service to our clients by addressing inquiries, resolving issues, and ensuring customer satisfaction. The ideal candidate is a strong communicator, able to handle customer concerns with empathy, and thrives in a dynamic, fast-paced environment. • Customer Support: Respond to customer inquiries via phone, email, and chat, providing accurate and efficient assistance., • Issue Resolution: Identify customer needs and work to resolve issues swiftly, escalating to appropriate departments when necessary., • Product Knowledge: Maintain a thorough understanding of our products and services to provide knowledgeable support., • Record-Keeping: Document interactions and updates in the customer management system to ensure a seamless customer experience., • Feedback Collection: Gather customer feedback and relay to management for potential improvements in products, policies, or processes., • Upselling & Cross-Selling: Identify opportunities to inform customers about relevant products or services that may enhance their experience., • High school diploma or equivalent (Associate’s or Bachelor’s degree is a plus), • Strong verbal and written communication skills, • Proficient in CRM systems and Microsoft Office Suite, • Excellent problem-solving abilities, • Ability to remain calm and patient under pressure Key Responsibilities • Customer Support: Respond to customer inquiries via phone, email, and chat, providing accurate and efficient assistance., • Issue Resolution: Identify customer needs and work to resolve issues swiftly, escalating to appropriate departments when necessary., • Product Knowledge: Maintain a thorough understanding of our products and services to provide knowledgeable support., • Feedback Collection: Gather customer feedback and relay to management for potential improvements in products, policies, or processes., • Upselling & Cross-Selling: Identify opportunities to inform customers about relevant products or services that may enhance their experience. Skills, Knowledge and Expertise • High school diploma or equivalent (Associate’s or Bachelor’s degree is a plus), • Strong verbal and written communication skills, • Proficient in CRM systems and Microsoft Office Suite, • Excellent problem-solving abilities, • Ability to remain calm and patient under pressure Benefits • Health, dental, and vision insurance., • Paid vacation and sick leave., • Opportunities for career advancement and personal development., • Collaborative and friendly work environment.

Job Description Customer Care Representative Location: On-site in Harrisburg, PA or Las Vegas, NV Employment Type: Full-Time | Non-Exempt Pay: $16.00 to $18.00 per hour, based on experience Schedule: Monday to Friday Day Shift Position Summary The Auto Parts Sales Representative will interact with "call-in" customers by providing product and service information over the phone in a timely and friendly fashion. This individual will rely on excellent knowledge of company products and programs along with their personal car knowledge to better serve the customer bas and will assist in resolving product and service issues. Key Responsibilities • Respond to customer inquiries via phone, email, and live chat regarding products, orders, and services, • Provide timely and accurate information on order status, returns, and general product questions, • Update and maintain customer account information in internal systems, • Resolve product or service concerns with professionalism and empathy, • Assist in processing orders placed in-person, online, or over the phone, • Handle payment information and address updates securely and accurately, • Generate return labels and coordinate with vendors as needed, • Record and track all customer interactions and escalate complex issues appropriately, • Provide showroom counter support (on-site only), • Perform general administrative support tasks as assigned Required Qualifications • High school diploma or GED, • Minimum of 1 year experience in a call center or customer service environment, • Proficiency in Microsoft Word, Excel, and Outlook, • Strong verbal and written communication skills, • Ability to manage multiple systems and customer interactions simultaneously, • Calm and effective communication skills, especially when resolving customer concerns Benefits • Hourly Rate: $16.00 - $18.00 per hour, commensurate with experience, • Bonus Program: Eligible after 6 months, • Paid Time Off, • Medical, Dental, & Vision Insurance (affordable options), • Health Savings Account with company contribution, • Life & Short-Term Disability Insurance, • 401(k) Plan with 4% company match and profit sharing, • Company Paid Holidays, • Employee Assistance Program, • Casual dress Who We Are Founded in 1985 by two friends and their shared passion for classic Mustangs, CJ Pony Parts is committed to empowering the automotive community to enjoy the restoration and performance hobby. Our culture is built on our core values of Teamwork, Respect, Customer Service, Integrity, and Innovation. We're proud to be a trusted name in automotive parts and accessories-and we're growing! Equal Opportunity Employer CJ Pony Parts is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. E-Verify: CJ Pony Parts uses E-Verify to confirm the employment eligibility of all new hires.

Job Description Ready to kick-start your career? We are calling all recent college graduates looking for the ultimate entry-level opportunity to learn, grow, and build a professional foundation. Orbus, a leading and highly successful visual communications builder and designer of hardware and graphics for the exhibit and display industry, is seeking a Customer Support Associate to join our dynamic team. This is an excellent opportunity for someone looking to initiate and advance their career. We are an aggressively growing company and value individuals who are ready to scale and develop alongside our business—and who want to be recognized and rewarded for their positive contributions. The Role & Our Customer Promise The Customer Support Associate is a key ambassador of Orbus, responsible for delivering exceptional customer experience at every touchpoint. This role ensures that all customer interactions are handled professionally, accurately, and in alignment with our Customer Promise: “You’ll love doing business with us.” The ideal candidate is highly organized, personable, and thrives in a fast-paced environment. This individual enjoys multitasking, is flexible in adapting to changing priorities, and manages time efficiently while maintaining attention to detail. • Position Type: Full-time, On-site, • Compensation: Starting pay is $18.00 per hour, with potential for $20.00 after 90 days Key Responsibilities • Customer Touchpoints: Serve as a primary point of contact for Orbus customers, delivering timely, accurate, and professional support via phone, live chat, email, and other communication channels, with an emphasis on increased telephone interaction., • Inquiry Management: Provide assistance with customer inquiries including, but not limited to, quotes, order placement, product questions, pricing, and general account support., • Order Entry: Accurately enter, update, and manage customer orders and order changes, ensuring completeness, correctness, and adherence to internal processes and timelines., • Systems & Software: Learn and become proficient in required software and applications, including but not limited to Order Entry ERP, CRM systems, and Case Management tools, to effectively support customer needs., • Case Resolution: Manage customer cases from initial inquiry through resolution, ensuring timely follow-up and clear communication throughout the process., • Proactive Outreach: Proactively communicate with customers regarding order status, updates, promotions, and relevant marketing messages to enhance engagement and overall customer satisfaction., • Internal Collaboration: Collaborate with internal teams to resolve issues efficiently and support seamless order fulfillment., • Data Integrity: Maintain organized, accurate customer and order records within internal systems., • Mission Focus: Consistently deliver excellent customer experience by providing prompt, courteous, and solutions-oriented responses aligned with our Customer Promise Traits & Role Requirements Organization & Multitasking • Demonstrate strong organizational skills, including effective email management to keep drafted orders, cases, returns, and escalations organized for clear communication., • Complete all assigned work, including orders and cases, prior to the end of each workday to support customer expectations and on-time manufacturing., • Multitask and prioritize workloads in a fast-paced environment while maintaining accuracy and attention to detail. Time Management & Availability • Maintain consistent availability within company telephone and communication software., • Achieve a call answer rate KPI of 80% or higher., • Arrive on time and fully prepared to work at the schedule start time, using time clock to accurate document each shift., • Manage overtime responsibly, working extra hours only when approved in advance or required during peak seasons., • Adhere to company attendance policies, keeping unplanned PTO to no more than six occurrences within a rolling 12-month period., • Submit PTO requests at least forty-eight business hours in advance (two weeks’ notice is strongly encouraged). Learning & Engagement • Actively participate in all required onboarding and ongoing training sessions., • Take ownership of ongoing learning by asking questions, taking detailed notes, and requesting additional training when needed., • Apply new knowledge quickly to improve daily performance and elevate the overall customer experience. Quality, Accuracy & Growth Focus • Deliver high-quality work consistently, maintaining an error rate KPI of 0.25% or better., • Show accountability and attention to detail in all customer interactions and system entries., • Proactively reinforce approved go-to-market initiatives and messaging to support client education, increased touch points, up-sell, and cross-sell opportunities. Summary of Daily Focus Areas • Provide seamless customer communication and technical support., • Execute precise order processing and management., • Deliver accurate quotes and effectively communicate product value positioning., • Resolve returns and service issues with a solutions-oriented mindset., • Guide clients toward self-service tools while conducting proactive account outreach. Education & Qualifications • Education: A college degree is preferred, or 2+ years relevant experience in a customer-facing or administrative role., • Technical savvy: Ability to quickly learn and navigate proprietary software systems., • Communication Style: Strong verbal and written skills with a professional, confident telephone presence. We are looking for a motivated professional who brings the right mix of communication skills, sharp organization, problem-solving ability, and a customer-first mindset. As part of our hiring process, we ask all interested candidates to complete our Culture Index survey using the link below. There are no right or wrong answers. Your responses help us understand your natural work style, preferences, and strengths so we can create the best possible fit.

Job Description Customer Care Representative Location: On-site in Las Vegas, NV 89115 Employment Type: Full-Time | Non-Exempt Pay: $16.00 to $18.00 per hour, based on experience Schedule: Monday to Friday Day Shift Position Summary CJ Pony Parts is seeking a Customer Care Representative who will interact with customers by phone, web chat, and email. This individual will provide accurate product and service information, resolve order issues, and ensure a high level of customer satisfaction. The ideal candidate has a customer-first mindset and thrives in a fast-paced, team-oriented environment. Key Responsibilities • Respond to customer inquiries via phone, email, and live chat regarding products, orders, and services, • Provide timely and accurate information on order status, returns, and general product questions, • Update and maintain customer account information in internal systems, • Resolve product or service concerns with professionalism and empathy, • Assist in processing orders placed in-person, online, or over the phone, • Handle payment information and address updates securely and accurately, • Generate return labels and coordinate with vendors as needed, • Record and track all customer interactions and escalate complex issues appropriately, • Provide showroom counter support (on-site only), • Perform general administrative support tasks as assigned Required Qualifications • High school diploma or GED, • Minimum of 1 year experience in a call center or customer service environment, • Proficiency in Microsoft Word, Excel, and Outlook, • Strong verbal and written communication skills, • Ability to manage multiple systems and customer interactions simultaneously, • Calm and effective communication skills, especially when resolving customer concerns Benefits • Hourly Rate: $16.00 - $18.00 per hour, commensurate with experience, • Bonus Program: Eligible after 6 months, • Paid Time Off, • Medical, Dental, & Vision Insurance (affordable options), • Health Savings Account with company contribution, • Life & Short-Term Disability Insurance, • 401(k) Plan with 4% company match and profit sharing, • Company Paid Holidays, • Employee Assistance Program, • Casual dress Who We Are Founded in 1985 by two friends and their shared passion for classic Mustangs, CJ Pony Parts is committed to empowering the automotive community to enjoy the restoration and performance hobby. Our culture is built on our core values of Teamwork, Respect, Customer Service, Integrity, and Innovation. We're proud to be a trusted name in automotive parts and accessories-and we're growing! Equal Opportunity Employer CJ Pony Parts is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. E-Verify: CJ Pony Parts uses E-Verify to confirm the employment eligibility of all new hires.

Job Description Superior Underwriters is seeking a dedicated and detail-oriented individual to join our team as a Bilingual First Notice of Loss (FNOL) Claims Representative. In this pivotal role, you will be the first point of contact for clients initiating claims. Your ability to handle inquiries with professionalism and accuracy is key to upholding our reputation for delivering exceptional service. Key Responsibilities • Respond promptly and professionally to client inquiries via phone, email, and chat., • Provide clear and accurate information regarding policies, processes, and available services., • Accurately input and maintain client intake data in our CRM system., • Collaborate with internal departments to address and resolve complex client issues., • Assist in processing claim-related refunds., • Conduct follow-ups with clients to ensure satisfaction and offer continued support., • Meet or exceed service performance metrics, including response time and coverage verification benchmarks. Qualifications • Background in Property & Casualty Insurance (preferred)., • Bilingual in Spanish., • Previous experience in a customer service or call center environment is a plus., • Excellent verbal and written communication skills., • Strong multitasking and organizational abilities in a fast-paced setting., • Effective problem-solving and critical thinking skills., • Proficiency in Microsoft Office; experience with CRM systems is preferred., • Ability to stay calm, empathetic, and professional under pressure., • Strong attention to detail and accuracy. What We Offer • Competitive salary and comprehensive benefits package., • Opportunities for career advancement and professional development., • A collaborative and supportive team environment., • Ongoing training and development programs to help you thrive.

Job Description The Epic Group is a global hospitality company specializing in nightlife and tourism experiences. Our division, LA Epic Club Crawls, is a top-rated nightlife brand operating in major party destinations like Los Angeles, Las Vegas, Miami, Nashville, and New Orleans. We’re looking for a highly organized, detail-driven, and people-focused Administrative Assistant to join our Las Vegas office. This role is perfect for someone has excellent customer service skills, takes pride in accuracy, and enjoys creating order out of chaos. Who You Are • Incredibly organized with strong attention to detail—you catch what others overlook., • Customer-focused with a natural ability to create positive experiences, whether on the phone, by email, or face-to-face., • A problem-solver who can think on your feet, troubleshoot issues, and find solutions., • Reliable and proactive—someone we can count on to follow through, stay ahead, and keep the team moving smoothly., • Flexible with availability, including weekends and select holidays (especially Halloween weekend and New Year’s Eve). Responsibilities • Provide top-tier customer service by managing phone, email, and online inquiries (Messenger, web chat, social DMs)., • Coordinate with venues nationwide to ensure smooth communication for weekly events., • Assist with private crawl bookings—scheduling calls, answering questions, preparing invoices., • Organize and prepare tour packs, wristbands, and other event materials., • Track and maintain logs for uniforms, tour packs, and inventory., • Support event staff teams across all cities as needed., • Perform general office and administrative tasks that keep daily operations running. Requirements • A natural knack for organization and attention to detail., • Strong customer service mindset—friendly, patient, and professional., • Ability to prioritize, multitask, and stay composed in a fast-paced environment., • Prior admin/office experience is helpful but not required—we value mindset and work ethic most., • Experience on Google Sheets/Excel and Apple computers Schedule • Part-time, approx 30-35 hours a week, Tuesday through Saturday work week., • Must be available to work key holiday weekends as needed, including Halloween and New Year’s Eve.Company DescriptionAs the leading nightlife tour provider in the nation, Epic Club Crawls LLC has serviced over 100,000 people since its foundation in 2013. Currently operating in 5 major US cities, Los Angeles, Las Vegas, Miami, Nashville, and New Orleans the company plans to aggressively expand to new locations! The success of the company is attributed to the talented team that works cohesively to create successful events that are loved by thousands of customers each year. We are seeking an individual who is self motivated, eager to grow and learn, who can work independently as well as collaborate with the team as needed. We believe that when an individual grows within the company, the company in turn grows. We are seeking those who seek growth and welcome the challenges that come along with it.As the leading nightlife tour provider in the nation, Epic Club Crawls LLC has serviced over 100,000 people since its foundation in 2013. Currently operating in 5 major US cities, Los Angeles, Las Vegas, Miami, Nashville, and New Orleans the company plans to aggressively expand to new locations!\r\n\r\nThe success of the company is attributed to the talented team that works cohesively to create successful events that are loved by thousands of customers each year.\r\n\r\nWe are seeking an individual who is self motivated, eager to grow and learn, who can work independently as well as collaborate with the team as needed. We believe that when an individual grows within the company, the company in turn grows. We are seeking those who seek growth and welcome the challenges that come along with it.

Job Description At Ten Lifestyle Group, we provide members across the U.S. with exceptional access—from dream vacations to hard-to-find reservations. As a Lifestyle Manager, you'll make these moments happen for high-net-worth clients. We're seeking connoisseur-level talent with unparalleled local expertise to deliver bespoke luxury concierge services for high-net-worth members. Vegas VIPs Wanted! Are you the secret weapon for Sphere tickets, high-roller pool parties at Encore, or epic Red Rock canyon escapes? Ten Lifestyle Group delivers next-level luxury concierge for high-net-worth clients craving Vegas magic 24/7. We're hiring local Vegas rockstars who know every hidden gem from Fremont Street to the Strip! Must reside within 50 miles of 10801 W. Charleston Blvd, Las Vegas, NV 89135. This role is 100% onsite/in‑office. We’re looking for true Las Vegas locals who live and breathe this city to join our vibrant team! About the Role Be the trusted genius behind seamless luxury: phone/chat/email requests, book exclusive dining/travel/entertainment, and deliver "how did they DO that?!" moments. Multitask like a pro, collaborate globally, and grow through world-class training. Thrive in a dynamic environment with global collaboration and 100% paid training. Bring self-motivation, accountability, and a commitment to excellence in training and performance. Key Responsibilities • Personalized Service: Respond promptly via phone, email, and chat, ensuring every interaction is seamless and memorable., • End-to-End Management: Handle service requests from start to finish—logging, tracking, and resolving with precision., • Exclusive Access Delivery: Book premium dining, tickets, and travel; go above and beyond for each member., • Creative Solutions: Plan gifts and special moments that delight and surprise., • Supplier Collaboration: Coordinate with global partners to deliver unique luxury experiences., • Clear Communication: Explain all supplier terms and conditions before confirming any booking or purchase., • Team Engagement: Join regular meetings, training, and feedback sessions. Support colleagues across Ten’s global offices., • Continuous Improvement: Leverage Ten’s e-learning tools to develop skills in travel, languages, and lifestyle trends., • Leadership Support: Assist with team initiatives or leadership tasks when needed. Why Ten Lifestyle Group? • Make an Impact: Curate once-in-a-lifetime experiences for discerning clients., • Career Growth: World-class training, mentorship, and advancement in luxury lifestyle service., • Culture & Community: Part of a Certified B Corp committed to diversity, inclusivity, and positive impact., • Recognition & Rewards: Regular appraisals and exclusive recognition programs for standout performance. For more information, please watch Ten's Growth Engine Video HERE or more at Ten TV - Ten Lifestyle Group Requirements • Proficient in English., • Experience in customer service with at least 2 years in travel agency, or travel booking Required, • Experience working on a travel GDS booking platform before e.g.: Amadeus, Sabre Required, • Ability to work in a fast-paced metric driven environment with proficient multitasking and navigation in a web-based environment, including Microsoft office suite., • Global Experience (Preferred ) Benefits What We Offer • $$Big base + performance bonuses that pop, • Loaded benefits: Medical/dental/vision, 401k match, PTO/parental leave, tuition help, • Vegas extras: Commuter perks, employee discounts, luxury brand partnerships, • Growth jackpot: Training, mentorship, international ops, Certified B Corp impact, • Squad goals: Fun, diverse team with epic tenure & recognition parties, • Your Edge: Vegas expertise, 2+ years hospitality/concierge/travel, customer service fire, good English + Office skills. World traveler? Extra shine! Clear advancement and recognition structures “Ten works with a small preferred supplier list of recruitment agencies only. Please note we are not accepting any further recruitment agencies at this time. Ten Group is not responsible for any fees related to unsolicited resumes.” Apply NOW – Ten's Growth Engine Video Growth Engine Video and join the crew turning passion into profession!

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