Customer Service Representative - BPO Client Relations-El Paso, TX
5 days ago
El Paso
Job DescriptionDescription: Location: El Paso, TX Company: Edfinancial Services Edfinancial Services, a leading contractor for the Department of Education, is seeking dedicated Customer Service Representatives. If you excel in customer service and want to grow with a stable, expanding company, we want to hear from you! Compensation and Benefits: • Base Wage: $17.75 per hour, • Additional Benefits: $4.93 per hour for medical, dental, vision, FSA, or HSA Role Overview: As a Customer Service Representative, you will handle customer inquiries via phone, chat, or email with professionalism and patience. Your role involves solving problems and ensuring customer satisfaction with the support of experienced agents. We are also looking for great bilingual representatives! Qualifications: • High school diploma, • Strong computer skills, • Excellent customer service and phone skills Hours of Operation (MST): • Monday: 6:00 a.m. - 7:00 p.m., • Tuesday - Wednesday: 6:00 a.m. - 6:00 p.m., • Thursday - Friday: 6:00 a.m. - 4:00 p.m., • January - March, • July - August Requirements: