Trabajos chat email support en El Paso, TexasCrear alertas

Are you a Veterinarian with a dream of owning your own clinic? This is a rare opportunity to lead a state-of-the-art, small-animal hospital in San Antonio, TX! This long-standing, privately-owned hospital in San Antonio is offering a rare opportunity: step into a Medical Director role with full clinical autonomy and a clear, supported pathway to complete ownership of the practice. For more than 30 years, this full-service hospital has been a trusted presence in its community. With a loyal, multi-generational client base and a diverse medical offering, the clinic is ready to welcome a new leader who can guide its next chapter—whether that means modernizing services, expanding caseloads, or preparing to take over the reins. The hospital manages a wide variety of cases each day, including preventative and internal medicine, dentistry, surgery, urgent care, walk-in emergencies, and even pocket pets and exotics. The on-site boarding and grooming offerings help sustain long-term relationships with clients and ensure a steady, predictable caseload. Inside, you’ll find five spacious exam rooms, a dedicated surgical suite, digital radiology, and the ability to integrate new technology of your choosing. Appointments typically run 8:30 am - 6 pm Monday through Friday with optional rotating Saturdays. You’ll be supported by an experienced team of technicians, kennel staff, receptionists, and both a practice and hospital manager—providing the operational stability you need to focus on leadership and medicine. This is the ideal opportunity for a veterinarian seeking clinical freedom, a respected leadership position, and a genuine, structured pathway to practice ownership in the very near future. Key Highlights: • Long-standing, privately owned small-animal hospital with 30+ years serving the community, • True Medical Director role with full clinical decision-making authority, • An authentic pathway to complete full practice ownership for the right candidate, • An optional co-ownership opportunity if you and another doctor wish to purchase together, • Additional co-ownership opportunity via a third party, providing all the legal, marketing, and recruitment support, • Broad caseload including GP, urgent care, walk-ins, surgery, dentistry, and exotics, • Loyal client base with 20–30 patients per day and strong community presence, • Excellent tech-to-DVM ratio with a supportive, experienced team, • Ability to develop specialty areas or expand services according to your interests, • Flexible scheduling, ideally four days per week with rotating Saturday mornings About You: • DVM or equivalent degree that allows you to practice veterinary medicine in the US, • You hold (or are eligible for) a Veterinary State License in Texas, • Comfortable with general surgery and dentistry, • Interest or experience in pocket pets or exotics (preferred but not required), • A collaborative leader who enjoys mentoring and empowering a veterinary team, • Confident making clinical decisions and guiding medical standards, • Bilingual in English and Spanish is a bonus but not essential, • Passionate about high-quality, compassionate patient care—and excited about the idea of ownership Benefits: • Competitive base salary depending on experience, • Straight salary or Pro/Sal structure available—your choice, • Monthly profit sharing, • 401(k) with company match, • Health insurance coverage, • Up to 4 weeks PTO plus major holidays, • CE allowance and professional development support, • Opportunity for complete hospital ownership, • All licensure fees paid, • Housing available close to the practice, • Employee discounts, • So much more! Next Steps If you are interested, hit "Apply" or for a confidential chat to find out more, simply email or call the office at (332) 867 1807

We are hiring on behalf of a well-established, multi-specialty and emergency referral hospital in Austin, TX that is looking to add an Emergency Veterinarian to its growing ER team. This is an excellent opportunity to practice high-level emergency medicine in a collaborative, respectful environment where clinical quality, teamwork, and sustainability are prioritized. This hospital is part of a larger specialty and emergency network but retains its own strong identity and culture. You’ll be supported by an experienced ER team and work closely alongside board-certified specialists across multiple disciplines, allowing for seamless case continuity and a true referral-level standard of care. For veterinarians who enjoy complex cases and continual learning, this setting offers outstanding exposure and professional development without sacrificing work–life balance. Flexibility is a genuine priority here. Whether you’re seeking full-time or part-time ER work, or a schedule that better fits your life outside of the clinic, leadership is open to tailoring a role that works for you. There are no non-compete clauses, no negative accrual, and a clear emphasis on respect, autonomy, and long-term career fulfilment. Key Highlights: • Busy, well-supported emergency service within a specialty referral hospital, • Work alongside board-certified specialists, including surgery, critical care, internal medicine, neurology, oncology, and more, • Collaborative work environment with other ER Doctors and fantastic technician support, • Flexible full-time or part-time ER scheduling options, • No non-compete agreements and no negative accrual on production, • Fantastic mentorship available for DVMs looking to transition into Emergency Medicine, • Strong emphasis on work–life balance and team wellbeing, • State of the art hospital with the latest technology and facilities to provide high-quality medicine, • Industry-leading benefits package and compensation – negotiable depending on your priorities About You: • DVM or equivalent degree that allows you to practice veterinary medicine in the US, • You hold (or are eligible for) a Veterinary State License in Texas, • Experience in emergency medicine or prior ER mentorship/internship preferred but not essential, • Confident in managing emergency and critical care cases in a fast-paced setting, • Team-oriented clinician who values collaboration and practising high standards of care Benefits: • Competitive base salary with monthly production bonuses, • Comprehensive health, dental, and vision insurance options, • 401(k) with generous employer matching, • PTO allowance + sick leave, • Generous CE allowance plus paid professional dues and licenses, • Disability insurance, • Employee discounts, • Life insurance, • Parental leave, • Fertility benefits, • Scrub allowances, • Much more! Next Steps If you are interested, hit "Apply" or for a confidential chat to find out more, simply email or call the office at (332) 867 1807

Looking for more clinical freedom in your job? Atlas are proud to represent a truly unique, DVM-founded and DVM-Lead bespoke group of hospitals throughout Austin, TX. Each hospital across central and the wider Austin region is modern and well-equipped and provides a fantastic environment to practice the highest standards of veterinary medicine, using advanced tools and technology, including ultrasound, digital and dental X-ray, advanced surgical equipment, and in-house lab laboratories. They feature spacious exam rooms, large surgical suites, and a warm, welcoming reception area. This refreshing, dynamic, DVM-founded, and DVM-owned group of hospitals is leading the way in a new era of veterinary medicine. Here, your ideas and feedback are valued as part of a continuous effort to improve service quality for pets and create a supportive workplace for all team members. Each hospital provides a varied service of general practice and urgent care, this opportunity offers the chance to manage a wide-ranging caseload and explore a variety of medical cases as well as being able to tailor a caseload in line with your clinical interest and expertise. Don’t just take our word for it! This impressive group of clinics has been Certified as a Great Place to Work 2024-2025, voted Fortune Best Workplaces in Texas 2024, and well as boasting a multitude of other prestigious awards. We’re seeking dedicated veterinarians who are passionate about providing veterinary medicine to a high standard. The typical workweek is four consistent days, but we're open to accommodating a 2-3 day schedule if preferred. Weekends are rotated, with Saturday coverage required every 4-5 weeks, and no after-hours or emergency shifts—ensuring an excellent work-life balance. Key Highlights: • Certified as a Great Place to Work 2024-2025, • Offering an industry-leading salary and benefits package, • Promoting clinical freedom and autonomy to all its veterinarians establishing a culture of trust and respect, • Incredible full-service GP and Urgent Care hospitals equipped with all the latest tools and technology, • Provide high-quality, and ethical veterinary medicine to the Austin community, • Multi-doctor clinics who foster a fantastic culture of collaboration and peer-to-peer mentorship, • Work for a DVM-founded and DVM-owned organization who always have the best interests for their Veterinarians, • Incredible growth opportunities being one of the fastest growing veterinary organizations in the country! Including Partner and Ownership positions and career development courses, • High tech-to-DVM ratio for ample support, • Consistent and predictable 4-day workweek with no after-hours or emergencies About You: • Doctor of Veterinary Medicine (DVM/VMD) degree or equivalent, • Licensed to practice in Texas (or able to obtain), • Open to all experience levels, with full mentorship available for new graduates, • Committed to providing exceptional patient care and client service, • Driven by integrity, accountability, and a passion for veterinary medicine Benefits: • Competitive salary of $140,000-$180,000 + Production – incredible earning potential!, • Generous PTO (no production make-up required), • Access to a network of 5,000+ veterinary professionals, • 401(k) with company match, • Fantastic CE allowance with 24 hours of additional PTO to attend, • Growth opportunities with partnership and ownership options, • Comprehensive health, dental, vision, and critical illness insurance, along with mental health support, • All veterinary licenses and dues paid, • Company equity options, • Paid parental leave, • Scrubs, • Much more! Next Steps If you are interested, hit "Apply" or for a confidential chat to find out more, simply email or call the office at (332) 867 1807

Supplement your income with flexible hours If you're Bilingual (Spanish / English), have healthcare customer service experience and looking for a fast paced, flexible gig consider a new Spanish bilingual healthcare support program on the Arise® Platform. This program needs customer-focused individuals to help support callers with their healthcare needs. Problem solvers are welcome-those who have the drive to support customers inquiries and deliver a great customer experience in a timely manner. This is a fast-paced, high-call-volume program currently available through the Arise® Platform. The Arise® Platform is an online portal that connects you to remote customer service opportunities with big-name brands. Through the platform, you can provide remote customer support, earning extra revenue while saving time and money on costs associated with working outside of the home. The Arise® Platform has various well-known clients available-including this opportunity with an healthcare provider -and you could start earning in just a few weeks. What you will do as an Inbound Customer Support Representative: • Receive inbound calls from customers answering questions and resolving issues to the caller's satisfaction., • Deliver excellent service by actively listening and helping callers uncover the best solution., • Minimum of one year of consistent inbound call support experience in a customer-centric environment (within the past two years)., • Quiet and secure workspace to manage a consistent flow of calls., • Wired internet connection with required speeds (ping <50 ms; download >25 Mbps; upload >10 Mbps; minimum 8GB RAM)., • High School diploma or equivalent., • Experience in healthcare customer service

Applications ONLY accepted on laptops or desktop computers! Overview: Omni supports many clients in a variety of industries, including many of the Fortune 500. Omni is looking to contract with qualified independent contractors who will provide phone and customer support services. If you contract with Omni, you’ll interact with customers primarily through inbound phone calls and possibly chat/email, helping them with all their needs. Schedule: ⏰ Majority of available hours are during weekdays and daytime 🗓️ Opportunity to create a schedule that works best for you (within client / contract hours of operation) Earnings & Revenue: 💵 Earnings vary by client, ranging from $14 to $20 per hour 📞 Revenue is determined by your phone status when assisting customers 🤑 Additional incentives can be available based on Omni and client minimum targets Must-Have Skills for Successful Contractors: 💬 Exceptional written and verbal communication skills ✅ Proven track record in customer service and delivering outstanding customer care 🧐 Attention to detail with strong problem-solving skills 🤗 Friendly, empathetic tone, and professional demeanor 🙌 Self-motivated, proactive, and resourceful mindset 👩‍💻 Proficient in using technology, including computer applications and software. Technology & Equipment Requirements: 💻 Personal computer with a minimum of 8GB RAM (tablets like iPads, Amazon Fire, Samsung Galaxy Tab, and Chromebooks are NOT permitted) 🎧 Wired USB headset with microphone for clear communication 💨 High-speed wired internet with a minimum of 10 Mbps download speed and 5 Mbps upload speed for seamless connectivity Mobile home internet and Satellite internet service (Starklink) is NOT supported by Omni or ANY client 🖥️ Operating system of Windows 11 (some clients may accept AppleOS) 👾 Windows Defender Anti-Virus Installed and Active (other versions for AppleOS may be accepted) 🤳Smart phone needed for daily authentication. Additional equipment may be needed - check client specific details for more info Work Environment Requirements: 🤫 Quiet and dedicated work area ⌨️ No Background Noise Unapproved Locations: • Alaska, • California, • Colorado, • Connecticut, • Delaware, • Flagstaff, Arizona, • Hawaii, • Illinois, • Michigan, • Maine, • Massachusetts, • Maryland, • Minneapolis, Minnesota, • New Jersey, • New York, • Oregon, • Rhode Island, • Santa Fe, New Mexico, • St. Paul, Minnesota, • Tucson, Arizona, • Vermont, • Virginia, • Washington

Earn revenue from day one. Certification is now paid! If you're patient, have retail customer service experience and looking for a fast paced, flexible gig consider a new Spanish bilingual educational support program on the Arise® Platform. This program needs customer-focused individuals to help support callers with ordering educational learning resources. Problem solvers are welcome-those who have the drive to support customers inquiries and ensure orders are received in a timely manner. This is a fast-paced, high-call-volume program currently available through the Arise® Platform. The Arise® Platform is an online portal that connects you to remote customer service opportunities with big-name brands. Through the platform, you can provide remote customer support, earning extra revenue while saving time and money on costs associated with working outside of the home. The Arise® Platform has various well-known clients available-including this opportunity with an educational support resources provider -and you could start earning in just a few weeks. What you will do as an Inbound Customer Support Representative: • Receive inbound calls from customers answering questions and resolving issues to the caller's satisfaction., • Deliver excellent service by actively listening and helping callers uncover the best solution., • Minimum of one year of consistent inbound call support experience in a customer-facing environment (within the past two years)., • Retail support experience is preferred but not required., • Quiet and secure workspace to manage a consistent flow of calls., • Wired internet connection with required speeds (ping <50 ms; download >25 Mbps; upload >10 Mbps; minimum 8GB RAM)., • High School diploma or equivalent., • Two or more years of experience in a customer-facing call center environment (preferably with an online bill pay service, financial institution, or technical support).

Customer Service / Remote] - Anywhere in U.Up to $69K per year / Free healthcare / 401k match / PTO - As a Customer Support Specialist at Snappy, you will: Manage a high volume of chat and email support inquiries with empathy, clarity, and speed; Host live Zoom and phone sessions for platform walkth

Competitive pay - As a Client Support Specialist at Baylor Genetics, you will: Communicate effectively with clients via phone, email, and chat to provide exceptional customer service; Collect and document client information accurately and efficiently to ensure prompt resolution of inquiries; Utilize

Customer Service / Remote] - Anywhere in U.Up to $45K per year / Healthcare benefits / PTO / Equipment provided - As a Customer Support Specialist at Alt Legal, you will: Provide exceptional customer service to clients through various channels such as phone, email, and chat; Be knowledgeable about o

Customer Service / Remote] - Anywhere in U.Up to $80K per year / Benefits - As a Customer Support Specialist at Runway, you will: Provide exceptional customer service through various communication channels such as phone, email, and live chat; Respond promptly and professionally to customer inquiries

Customer Service / Remote] - Anywhere in U.Health, dental & vision / 401k match / PTO - As a Customer Support Specialist, you will: Provide timely and effective customer support through various channels such as phone, email, and chat; Document and track customer interactions and issues; Troubleshoot

Generous Pay / Rock solid medical, dental, and vision plans / "Best Place to Work" winner - As a Customer Support Representative, you will: Provide exceptional customer support through phone, email, and chat; Respond promptly to customer inquiries and resolve issues in a timely manner; Troubleshoot

Customer Service / Remote] - Anywhere in U.Competitive pay - As a Customer Support Rep at Entrepreneur Babes, you will: Respond to customer inquiries and concerns in a timely and professional manner; Communicate with customers through various channels such as email, phone, and chat; Provide product

Up to $58k-yr DOE / Medical-Dental-401(k)-match - As a Customer Support Rep (FT/Work From Home), you will: Provide outstanding customer service through various communication channels such as phone, email, and chat; Resolve customer inquiries and issues in a timely and efficient manner; Maintain accu

Job Title: Work From Home Customer Service Representative Employer: Amazon Job Description: As a Work From Home Customer Service Representative at Amazon, you will be the first point of contact for customers seeking assistance. You will provide support through various channels, including phone, email, and chat, to resolve customer inquiries and issues. Your role is essential in ensuring a positive customer experience and maintaining Amazon's reputation for excellent customer service. Key Responsibilities: • Respond to customer inquiries via phone, email, and chat., • Resolve customer issues and complaints in a timely manner., • Provide product information and support., • Process orders and returns., • Document customer interactions and maintain accurate records., • Follow company policies and procedures. Qualifications: • High school diploma or equivalent., • Previous customer service experience preferred., • Strong communication and problem-solving skills., • Ability to work independently and manage time effectively., • Reliable internet connection and a quiet workspace.

Customer Service / Remote] - Anywhere in U.CST): 6am-4:30pm or 11:30am to 10pm / Competitive Pay - As a Customer Support Specialist at Pellera, you will: Provide top-notch customer service to clients through various channels including phone, email, and chat; Resolve customer inquiries and issues in

Customer Service / Remote] - Anywhere in U.Up to $29 per hour / Medical, dental & vision / 401k match - As a Customer Support Specialist at AIA Contract Documents, you will: Respond to customer inquiries via phone, email, chat, and social media in a timely and professional manner; Use Zendesk (or ot

Join our dynamic team as a Customer Service Representative for Amazon! In this role, you will provide outstanding support to customers via chat, phone, and email, assisting with orders, returns, and account-related inquiries.

Job Description We are looking for a dedicated Remote Travel Support Specialist to ensure our clients have a seamless journey from start to finish. In this role, you will be the primary point of contact for travelers, resolving inquiries and managing itinerary changes with efficiency and empathy. If you are a problem-solver who loves travel, we want to hear from you. Key Responsibilities • Act as the first line of support for clients via email, chat, and phone regarding their travel plans., • Process booking modifications, flight cancellations, and special accommodation requests promptly., • Troubleshoot travel-related issues in real-time to minimize client stress., • Maintain up-to-date knowledge of travel requirements and destination protocols to advise clients accurately., • Problem Solver: You remain calm under pressure and can think on your feet., • Tech-Savvy: You are comfortable learning new booking platforms and working with remote communication tools., • Communicator: Excellent written and verbal English skills are a must., • Experience: Previous background in customer support or the travel industry is highly valued., • 100% Remote / Work-from-home setup., • Flexible scheduling to maintain work-life balance., • Comprehensive training on our travel systems., • Travel perks and industry discounts.

Job Description We are hiring a Virtual Travel Customer Service professional to assist clients with trip preparation and support throughout their travel experience. This role centers on answering questions, managing requests, and helping travelers feel confident and prepared. Key Responsibilities * Provide assistance through email, chat, and phone communication * Help with itinerary changes, updates, and general travel questions * Provide destination and travel guideline information * Follow up with travelers before departure * Resolve concerns while maintaining a positive customer experience Ideal Candidate * Friendly and professional communication style * Customer support experience preferred * Reliable and organized * Comfortable using online tools and learning new systems * Interest in travel and client satisfaction What We Offer * Remote work flexibility * Training provided * Ongoing team support * Professional development opportunities * Access to travel-related perks

Job Description This is a remote position. We are looking for energetic individuals who have an interest in providing our clients' customers with excellent customer service support from your secure home office. We aim to delight every customer every day. As a Customer Care Representative, you’ll play a key role in helping customers achieve their goals—whether it’s finding the perfect product, resolving an issue, or ensuring a smooth order process. You’ll use your empathy, resourcefulness, and problem-solving skills to deliver exceptional service that leaves a lasting impression. If you thrive on making customers successful and are motivated to turn challenges into wins, we’d love to hear from you. XACT@Home is only available in AL, FL, GA, ME, MD, MS, NC, PA, VA, TX currently. Please check back later for availability in your state. What You’ll Do: ● Be a trusted resource for customers, assisting them via phone, email, and live chat with product selection, order questions, and everything in between ● Use active listening and genuine curiosity to understand customers’ needs and challenges, and then recommend solutions that exceed expectations ● Approach customer interactions with a "How can I make this easy for the customer?" mindset, removing the burden of extra work from the customer and inspiring confidence ● Communicate clearly with other departments to ensure timely order processing and delivery ● Meet established performance metrics and continually set goals for professional growth ● Maintain accurate and detailed records of customer interactions to keep things streamlined and efficient ● Identify opportunities to enhance the customer experience through thoughtful upselling, cross-selling, or problem-solving ● Stay informed on product offerings, promotions, and industry trends so you can offer the best guidance to our customers ● Contribute to projects and other tasks as needed to support company growth Who You Are: ● Someone who truly gets excited about making customers happy through understanding and solving their problems ● A problem-solver who is motivated to find solutions and create positive outcomes ● A great communicator who can connect, empathize, and build trust with customers ● A great listener who can connect with customers and understand their needs ● Organized and detail-oriented, ensuring every customer’s request is handled effectively ● Energetic, adaptable, and excited to learn and grow in a fast-paced environment What You Bring: ● High school diploma or equivalent; some college coursework is a plus ● Prior customer service experience is ideal, but we’re happy to train the right candidate ● Strong communication, interpersonal, and decision-making skills ● A proactive, positive attitude with a focus on solutions and customer satisfaction ● Ability to multitask and prioritize in a fast-paced environment ● Comfort with technology: experience with Google Workspace and CRM systems is a bonus ● Ability to type at a minimum 40 WPM Why Join Us? At XACT you’ll have the chance to directly impact customers’ success and be part of a team that values collaboration, growth, and great service. You’ll help customers feel confident in their choices—and help them look like the hero of their organization. Requirements Physical Requirements: ● Ability to remain in a stationary position for prolonged periods while working at a computer ● Ability to communicate effectively with customers over the phone and via email or live chat ● Must be able to perform repetitive tasks, such as typing, with attention to detail Technical Requirements: • Be able to type 40 words per minute or greater; • High-speed DSL or cable connection, rated at least 10 MB download speed and 2 MB upload speed., • Dedicated home office space, which is free from distraction, and with a door that can be closed and locked. We will ask you to provide a picture of this space. Your workspace must be a dedicated working environment that is used exclusively by you., • A personal desktop computer running a licensed version of Windows 11 Pro, with 8 GB of RAM. Laptops are not eligible for the work-at-home agent program., • Must have Remote Desktop Connection (RDC) installed., • A 19″ flat panel monitor (minimum), multiple displays recommended and preferred., • A webcam, for training, compliance, and collaboration purposes., • A wired network connection (wireless is not permitted)., • An approved-brand USB headset for VOIP, • A modern mobile phone (iOS or Android) that can be used for multi-factor authentication purposes. Must have iOS 15 or greater, or Android OS 11 or greater. Apple or Samsung brand preferred. Apple or Samsung brand preferred. Benefits Everyone needs time to relax and enjoy life — and at XACT, we’re firm believers in work-life balance. Our paid time off (PTO) program allows team members to earn time they can use to unwind and enjoy life outside of work. Although we’re open 24 hours a day, we believe in flexible scheduling that integrates work into your life — not the other way around. Set schedules, split shifts, and on-demand shift availability are just a few of the options we offer. Full-time team members are eligible to join our company group plan through United Healthcare, once eligibility requirements are met. Smile confidently! XACT offers dental insurance through Sun Life to eligible team members. With both low- and high-benefit plan options, you’ll find one that fits your needs and makes you grin. We see you, too! We proudly offer VSP vision insurance to eligible team members. With strong coverage and savings on glasses and contacts, it's easy to see the value. In addition to standard insurance options, we also provide supplemental products through Allstate — including accident, disability, and other coverage choices. Relax — it’s expected. We’re happy to provide safe, comfortable working environments designed with your well-being in mind. Our call centers feature employee lounges, quiet spaces, and cozy places to work. We’re just one big family here, so pull up a seat and join in. As a team member — not an independent contractor — you can count on us for support. Whether you’re working in our contact centers or from your home office, we’ll equip you with the tools, technology, and 24×7 support you need to succeed.

Job Description Customer Care Coordinator About Conterra Conterra Networks creates custom technology-based network solutions for businesses of all sizes nationwide. For over 25 years our team of local professionals have been designing, building, and managing our 11,000+ mile owned and operated fiber network. We are committed to providing fiber-driven solutions for even the highest-bandwidth consuming organizations, and to employing and empowering highly qualified people to serve you better than any other provider. Fiber driven. People powered. Our slogan reinforces our customer commitment. Conterra delivers the network, but it is our people—and how much we care before, during, and after the build—that truly sets us apart. As we continue to expand our business, we are looking for talented people we a creative mindset, a knack for problem-solving, a collaborative work ethic, and a passion for customer service to join our team. REPORTING TO: Supervisor, Customer Care LOCATION: EL Paso, TX (Hybrid in office 3 days Tuesday - Thursday) JOB PURPOSE: The Customer Care Coordinator primary responsibility is to ensure an excellent customer experience for all stages of the customer’s life cycle. Priorities will include smooth onboarding, timely delivery, and courteous support throughout the customer lifecycle resulting in increased customer satisfaction, loyalty, and retention. The Customer Care Coordinator helps Conterra live up to our promise of an excellent customer experience as heard from our customers when they say… • Conterra knows me., • Conterra makes it easy., • Conterra is available and helpful., • Conterra resolves trouble quickly., • Conterra is prompt and fair., • Deliver world-class customer care to Enterprise customers across multiple regions., • Build sustainable relationships with customer accounts through open & interactive communication., • Handle incoming calls, emails & chat from customers asking for help with their account, services, or other requests of Conterra., • Make outbound calls to customers to welcome them as new customers, inform them of changes at Conterra, or to follow-up on a customer request., • Take ownership of the customer’s problem and be their single point of contact., • Professional communication with internal and external customers., • Assist customers with billing inquiries related to billing statements, charges, and online portal., • Update customer billing information – billing address, payment methods, and contact information., • Process payments over the phone, email, and chat., • Address cancellation inquiries regarding account closure, contract terms, and cancellation fees., • Coordinate, gather and submit complete order packages from Sales Team to Service Delivery. SKILLS / QUALIFICATIONS: • Communication Skills – Clear verbal and written communication abilities, • Customer Service Experience – Prior experience in a customer-facing role (telecom experience preferred), • Problem Solving Skills – Ability to analyze customer issues & find appropriate solutions quickly & efficiently., • Ability to multi-task, prioritize & manage time effectively., • Patience and empathy – Remaining calm and composed especially when dealing with challenging situations. EDUCATION / CERTIFICATIONS: • Core values that embody teamwork, integrity, and excellence, • A super talented team who values hard work, success, and fun :), • Work/ Life Balance, • Premium health benefits (medical, dental, vision, flex spending, etc.), • Flexible and generous PTO schedule + paid holiday schedule, • 401K program Diversity & Inclusion Conterra celebrates and supports diversity for the benefit of our employees, our business, and our community. We are proud to be an equal opportunity employer and a workplace which leverages and thrives on the diversity and inclusion of everyone on our team to drive excellence throughout our organization.