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Job Description We're in this for the greater good at ParetoHealth. Our mission is collective greatness, nothing less will do. Our team is a single force united in the drive to transform employee health benefits. The company was founded in 2011 to help small and medium-sized businesses fight the rising cost of employee health benefits. We blazed the trail with financing innovations that reduce the risks in self-insurance and deliver significant savings—and we continue to lead with a growing ecosystem of partners and world-class cost control solutions. But success is measured by more than dollars alone and we measure ours by the good that comes from knowing that every client and all their employees can count on effective, affordable healthcare for years to come. Please note that ParetoHealth does not provide employment visa sponsorship for this position. Candidates must be authorized to work in the United States without sponsorship both now or in the future. Position Summary: If you ask around at Pareto Health who keeps everything running, you will hear the same answer almost every time: the Account Management team. Our Account Managers are trusted partners for our expanding client case, serving as the main point of contact and ensuring seamless collaboration. The help connect vetted consultants to innovative benefits financing and cost management solutions. Together, we serve mid-sized employers looking for a better way. We are seeking a results-driven Account Manager who combines relationship management, technical expertise with consultative skills. This role is responsible for managing a portfolio of consultant & employer accounts, while driving results, nurturing key relationships, providing education, tracking all necessary documentation and deadlines, and collaborating cross-functionally to ensure Pareto Health's 96% member retention rate holds steady for another 10 years. The ideal candidate is both a trusted advisor and a proactive solutions-focused professional. Top candidates will be sharp, personable, analytical, and highly detail-oriented. We especially value individuals who are quick—to grasp new concepts, share a laugh, and contribute meaningfully within a fast-moving organization with ambitious goals. In return, Pareto offers an energetic workplace filled with people who are deeply committed to the mission—without taking themselves too seriously. Key Responsibilities: Strategic Account Ownership & Retention • Own a portfolio of consultant and employer accounts, serving as the primary strategic partner responsible for retention, satisfaction, and long term value creation., • Support proactive account planning, risk identification, and renewal strategy to protect recurring revenue and grow cost savings solution adoption., • Anticipate client needs using performance, utilization, and renewal data to prevent churn and drive durable partnerships. Executive Level Relationship Management • Build and maintain trusted advisor relationships with consultants, agency service teams and senior level employer stakeholders., • Confidently lead executive level conversations, including business reviews, strategy sessions, and complex issue resolution., • Represent the voice of the customer internally, advocating for client needs and influencing internal priorities., • Build trust through technical expertise and ability to clearly articulate how Pareto process works, how underwriting was conducted, impact of plan changes on employer financials and connecting claims reporting to an employers level of risk. Renewal, Financial & Commercial Acumen • Drive end-to-end renewal execution, including data validation, coordination with Underwriting and consultant communication., • Apply strong financial and analytical judgment to guide discussions on cost containment, plan performance, and economic trade‑offs., • Partner cross functionally to ensure accurate billing, documentation, and compliance with contractual requirements. Value Expansion & Growth Enablement • Identify opportunities to expand adoption of Savings Engine solutions and services that increase client value, reduce overall costs and strengthen retention., • Lead strategic planning sessions, business reviews, educational events and ongoing check-ins that align client goals with organizational initiatives including adoption of cost savings solutions., • Drive engagement in webinars, member meetings, and educational initiatives that reinforce value realization. Cross Functional Execution • Coordinate across territory partners such as sales, customer service, customer operations, finance, underwriting, and leadership to deliver a seamless, high-quality customer experience., • Take ownership of timelines, processes and deliverables—ensuring accountability to territory results. Data Driven Decision Making & Reporting • Leverage performance dashboards, utilization reporting, and risk indicators to guide strategy and client recommendations., • Translate complex data into clear, actionable insights for consultants and employer stakeholders., • Maintain accurate documentation and Salesforce records to support forecasting, reporting, and organizational visibility. Professional Judgment & Autonomy • Exercise independent judgment in prioritization, escalation, and problem-solving within a dynamic portfolio., • Navigate ambiguity with confidence, balancing speed, accuracy, and stakeholder impact., • Continuously deepen expertise across various types of self-funding, claims reporting, TPA practices, Pareto solutions and market trends. Required Skills and Qualifications: • Bachelor's degree or equivalent professional experience required, • 5+ years' experience in a client facing account management, customer success, consulting or related roles, • Experience in health insurance and/or self-insurance or related fields, • Ability to manage consultative executive relationships through client lifecycle management, with exposure to renewal negotiations, • Comfort working with data, reports and financial metrics, • Experience collaborating cross-functionally to deliver exceptional results, • Proficiency in written and verbal communication, • Strong presentation skills and comfort presenting to large audiences, • Must be able to work on multiple projects at once, have a high attention to detail, and ability to accomplish large volumes of work with minimal supervision is required Perks & Benefits: • Fully paid medical, dental, and vision benefits., • Flexible PTO, • 401k company contribution, • Tuition reimbursement, • Professional development allowance, • Transportation allowance and daily parking reimbursement, • Engaging hybrid work environmentWe are guided by our values: Fire in the belly The drive to learn, to improve, and to deliver outstanding value every day. See the field The ability to see the big picture and prepare to meet tomorrow's needs. Get it done right The passion to produce at higher rates and to the highest standards. For the greater good A united community creating better health benefit solutions for all. Please note that any communication from our recruiters and hiring managers at ParetoHealth about a job opportunity will only be made by a ParetoHealth employee with an @paretohealth.com address. ParetoHealth does not conduct text message or chat-based interviews. Any other email addresses, agencies, or forums may be phishing scams designed to obtain your personal information. We will not ask you to provide personal or financial information, including, but not limited to, your social security number, online account passwords, credit card numbers, passport information, and other related banking information until we begin onboarding activities, which will be coordinated by a member of the ParetoHealth People Ops Team with an @paretohealth.com email address.Disclosures:ParetoHealth is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients.California Applicants: See Pareto's CCPA Notice of Collection for California Employees and Applicants for information about how Pareto Captive Services, LLC, Pareto Health, LLC, and Pareto Underwriting Partners, LLC, together with their respective subsidiaries (collectively, "Pareto") collects and uses personal information submitted by employment applicants.

Job Description Amaze Health is a virtual healthcare company unlike any other. We provide concierge-style virtual care at the touch of a button. It’s like having that “doctor friend” everyone wishes they had for anything health-related (current health concern, illness, accident, chronic condition, mental health, etc.). Amaze is the always-accessible, independent healthcare partner dedicated to empowering our patients with all the care, tools and resources they need to thrive within an increasingly complex and difficult US healthcare system. We don’t just take care of people; we partner with them and change lives. Join our innovative team as we transform healthcare in America, one patient at a time. We’re seeking a patient-focused Nurse Practitioner (NP) or Physician Assistant (PA) to join our growing team. In this role, you’ll be more than just a provider, you’ll be a trusted partner in each patient’s health journey. You’ll deliver high-touch, personalized care through our innovative virtual platform, working side-by-side with physicians, fellow Advanced Practice Providers (APP) and other members of a multidisciplinary team. Together, you’ll create a seamless care experience that combines the speed and convenience of technology with the warmth and empathy of true human connection. This is an opportunity to practice medicine the way it should be, spending more time listening, connecting, and problem-solving with patients rather than navigating unnecessary barriers. You’ll thrive here if you’re adaptable, resourceful, and genuinely excited to help build a new kind of healthcare experience—one that puts patients first, values collaboration, and embraces innovation at every step. What You’ll Do • Conduct thoughtful, targeted assessments to identify the root cause of symptoms and health concerns., • Integrate clinical expertise, patient history, and diagnostics to make sound, evidence-based decisions., • Order, interpret, and follow up on labs and other tests to guide care plans., • Prescribe medications and educate patients on use, safety, and potential side effects., • Partner with other APPs, physicians, and the extended care team to deliver coordinated, patient-first care., • Navigate challenges with ease, prioritizing patient needs and finding practical solutions., • Build trust through empathy, active listening, and clear, plain-language communication., • Support patients via phone, chat, email, and video., • Continuously learn and refine your practice to drive better outcomes and experiences. Requirements What We’re Looking For • Licensed NP or PA with an active, unrestricted license in at least one U.S. state; multi-state licensure preferred., • Minimum of 4 years of experience in emergency, primary, or urgent care setting., • Comfortable using digital tools and adapting to evolving technology and workflows., • Exceptional communication and patient engagement skills., • Team-oriented problem solver who thrives in a fast-paced, collaborative startup environment. Why Join Us • Team-centered culture: Work with colleagues who value transparency, support, and shared goals., • In-office collaboration: This is an on-site role to strengthen teamwork, speed decision-making, and enhance patient outcomes., • Real impact: Help remove barriers so patients get the right care at the right time., • Strong partnerships: Collaborate with compassionate clinical and administrative teams that respect your expertise., • Professional growth: Deepen skills in advocacy, payer processes, and healthcare operations while sharpening clinical judgment and communication., • Meaningful results: See your work translate into successful appeals, smoother referrals, and less stress for patients and families. Every patient deserves a clear path forward. Join us to turn complex systems into simple, actionable steps—one conversation at a time, Benefits Amaze provides an extensive benefits package featuring medical, dental, and vision coverage, along with paid time off and a 401(k) plan. Pay Range is $55- $70/hr Shift is four (4) - 10 hour days with rotating weekends Amaze Health is located in the Denver Tech Center (DTC) at Bellview and I25.

Job Description Amaze Health delivers concierge-style virtual care that feels like having a trusted “doctor friend” on call 24/7, for everything from sudden illnesses to chronic conditions and mental health. As a true partner, we simplify the healthcare maze, guiding patients with clarity, compassion, and confidence while empowering them to take control of their health. Beyond treatment, we provide partnership, helping people feel heard, supported, and cared for throughout their journey. Join us as we transform healthcare, one patient at a time. Amaze is seeking a compassionate and skilled Patient Advocate to join our dedicated team at our Denver office. We welcome professionals who are driven by empathy, continuous learning, and delivering patient-first solutions while working collaboratively in our dynamic office environment. As a Patient Advocate, you guide patients through the twists and turns of the healthcare system, making complex insurance and care processes clear, accessible, and less stressful every step of the way. This role is perfect for someone who finds purpose in helping others navigate complex systems, enjoys meaningful connections, and thrives in a collaborative, office-based environment. Responsibilities • Make insurance understandable: Explain insurance coverage and costs in everyday language., • Denials and appeals: Support patients through denials and appeals, managing paperwork and updates., • Referrals: Coordinate referrals and prior authorizations for smooth access to care., • Collaborate as a team: Offer empathetic support by phone, chat, or email, collaborating with teams to resolve patient issues., • Innovate under pressure: Respond to emerging challenges with creative, patient-centered solutions that adapt to the realities and opportunities of virtual care Requirements • Experience: At least 4 years working in a hospital or health insurance setting with direct experience in insurance processes, including financial counseling, patient financial services, and insurance follow-up., • Certification: Certified Professional Biller (CPB) or Certified Professional Coder (CPC) preferred., • Education: High school diploma or equivalent required; Associate’s degree preferred., • Language: Bilingual (Spanish/English) strongly preferred., • Key Attribute: Tech-savvy and confident, with excellent communication skills to explain details clearly and calmly in a fast-paced office environment., • Workspace: Ability to maintain a professional, focused environment and manage sensitive information with care., • Location: This is an in-person position at our Denver office, located in the Denver Tech Center near Bellview and I25. Regular attendance is required. Benefits • An inclusive, team-driven culture where your voice is valued and collaboration is the norm., • Opportunities to deepen your expertise in patient advocacy, insurance processes, and healthcare operations., • A sense of mission—be part of a team that helps patients find clarity, access, and peace of mind at critical moments., • A comprehensive benefits package that includes medical, dental, and vision coverage, paid time off, and a 401(k) plan., • Pay range for this position is $58,000 – $75,000 annually. If you’re ready to help patients overcome obstacles and simplify the healthcare journey, we’d love to meet you. Join us and see the difference you can make—one conversation at a time.

Job DescriptionThe deadline to apply to this role is April 15th, 2026. Location and Logistics: This is a hybrid role. You must report to our Denver office at least 51% of your working time, and 100% of the time in your first 60 days of employment. Ability to work one of the following shifts Monday - Friday:7am-4pm MST9am-6pm MST Salary: $70,000-80,000 with a variable bonus based on company performance. Visas: We are unable to sponsor work visas for this role, and you must be authorized to work in the United States. Interview Schedule: 30-minute initial call with our recruiter, and up to three 30-45-minute video or onsite interviews with members of our team, followed by an offer pending references. At least one interview will cover hypothetical support scenarios. The estimated interview time commitment is up to 3 hours. Please note that, due to the nature of our work in the financial services industry, the selected candidate will be subject to background and reference checks as part of the onboarding process.About Zocks AIZocks AI is revolutionizing the Financial Services industry with a groundbreaking AI platform. We're a fast-paced, venture-backed startup building a team of highly competent, collaborative, and adaptable professionals. We're looking for people who are excited to build from the ground up and set a new standard for customer success. The Role & The Person:The RoleThis is not a typical "ticketing" role. For you, tech is a passion both personally and professionally. The support team holds itself to an unwavering standard of excellence. We don't take shortcuts, abiding by guidelines that are clear, fair, and firm. We care deeply about the quality of every single user experience and feel a personal responsibility for our users' success. You are a relationship-builder and a master problem-solver who will serve as a foundational member of our Solutions Delivery team. Who You Are:• The Ultimate Host: You treat every user like a guest at your own table, bringing a warm, human relationship element to the "robot" problems we are solving.• RCA Fluent: Your first language is Root Cause Analysis. You don't just "close tickets"; you ensure the underlying issue is addressed and resolved completely so it doesn't return. • Resourceful & Detailed: You unfailingly exhaust every available resource before asking for help. When you raise your hand, you provide highly detailed context and a clear map of the troubleshooting steps you’ve already taken.• High Executive Function: You thrive in the ambiguity and pace of a startup. You have the judgment to recognize when you should make a decisive call independently and when a matter is sensitive enough to loop in leadership, always keeping the user’s experience as your North Star. You navigate uncharted territory with curiosity.• Technology Evangelist: You love diving into new systems and are passionate about how applied AI can change lives. You likely use AI tools in your personal life to optimize your own workflows.• Data Integrity Sentinel: You possess an uncompromising commitment to data privacy and security. You operate with a high level of discretion and care when handling sensitive PII (Personally Identifiable Information), navigating the complexities of the highly regulated FinTech space with a "security-first" mindset. What You'll Do:• Expert Troubleshooting: Become a power-user of the Zocks AI platform to patiently troubleshoot complex issues via video, phone, chat, and email.• Drive Adoption: Actively identify opportunities to teach users about features they haven’t discovered yet, ensuring they get maximum value from the platform.• Voice of the Customer: Channel deep user insights and friction points back to our product and engineering teams to help shape the future of Zocks.• Commit to Excellence: Maintain a high bar for verbal and written communication that is clear, empathetic, and effective. Requirements & QualificationsExperience: 2-5 years in a client-facing role, preferably in a high-growth startup. Technical Expertise: Proven ability to troubleshoot technical issues and a demonstrated passion for leveraging AI tools (prompt engineering experience is a plus).Mindset: We are looking for teammates who are here for the long haul and are excited by growth opportunities at Zocks Bonus Qualifications:- Salesforce Certified Administrator- Microsoft 365 Certified- Dynamics 365 Administrator- Prior experience as a Paraplanner or Client Service Associate at a Financial Institution. You are familiar with the "Advisor Tech Stack" (e.g., Wealthbox, Redtail, Orion) and the regulatory requirements of the financial services industry. Benefits & Perks at ZocksHealth: 100% covered medical; 99% covered dental and vision.Ownership: Significant equity grant—we are all building this together.Variable Bonus: paid out annually based on performance. Balance: Unlimited PTO to ensure you can rest and recharge.Growth: Zocks offers a wide range of growth opportunities for teammates who demonstrate above average performance after their first 6 months of employment. Apply today to be part of Zocks AI’s mission to transform the future of Financial Services! We are an equal opportunity employer and never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. At Zocks AI, we value diversity and believe it enhances our creativity, innovation, and overall success. We encourage all qualified people to apply.

Job Description Jewelry Consultant - Denver, CO Our Jewelry Consultants provide an exceptional experience for every Brilliant Earth customer. As a Jewelry Consultant you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. Curious about a day in the life? Check out a day in the life of a Jewelry Consultant Here! The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person at our Denver, CO location. The targeted budget for this position is $20 -22 per hour. This compensation budget range may be adjusted at any time at the discretion of the company. What you'll do: • Utilize sales strategies and deep product knowledge to guide customers through multiple purchasing decisions via appointments and walk-in consultations, creating memorable and personalized experiences for each customer., • Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product, • Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience., • Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries., • Call customers to confirm showroom appointments and answer any pre-appointment questions., • Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance., • Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security., • Open and/or close the showroom and waiting area., • Use our ERP system to manage your tasks and communicate cross-functionally., • Act as a brand advocate, sharing our mission of creating a more sustainable, transparent, and compassionate jewelry industry. What You Have: • A passion for the customer. You don't just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door., • A drive to exceed goals. You love a good challenge! You're a self-proclaimed "over-achiever" on a mission to exceed your sales targets., • It's all in the details. When it comes to our customer's biggest moments, you know it's the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you're interacting with a customer or teammate in person, via email, or by chat, you're clear and concise., • Master of Collaboration. You're a team player. You believe that in order to transform the jewelry industry, we all have to work together! What We Offer At Brilliant Earth, we're passionate about the employee experience. That's why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1's with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Set Schedule. We offer consistent weekly hours, and 2 consecutive days off., • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you'll receive a generous discount on our jewelry., • Sales Incentive Programs. Incentive programs to recognize and reward sales performance., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it's important to recharge and relax - you'll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid., • Pre-Tax Commuter Benefits. How to Apply & What to Expect: Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. If selected for an interview the process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! #IND111 More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information. Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for Employment qualified applicants with arrest and conviction records. Notice to Philadelphia, PA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Philadelphia Fair Criminal Record Screening Standards. Any consideration of the background check will be an individualized assessment based on the Applicant or Employee's specific record and the duties and requirements of the specific job. Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at accommodations@brilliantearth.com.

Job Description Jewelry Stylist (Part Time) - Denver, CO Our Jewelry Stylists provide an exceptional experience for every Brilliant Earth customer. These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. The ideal candidate will be able to work a part-time schedule that includes weekend days. This role is in-person in our Denver, CO Showroom. The targeted budget for this position is $18 - 20/hour. This compensation budget range may be adjusted at any time at the discretion of the company. Responsibilities May Include: Sales & Customer Service: • Utilize sales strategies and forward-thinking problem-solving techniques to assist and guide customers through multiple purchasing decisions, such as ring settings selections and diamond options., • Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience that reflects our luxury brand and product quality., • Guide customers to purchase, creating memorable and personalized experiences for each customer., • Manage a high volume of incoming sales leads to attain individual and team goals and revenue targets., • Proactively respond to online customer inquiries and provide sales assistance through live chats, and phone calls while focusing on a luxury customer experience, reflective of our high-quality product., • Develop and demonstrate product knowledge as it pertains to our diamonds, gemstones, and fine jewelry., • Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries., • Call customers to confirm showroom appointments and answer any pre-appointment questions., • Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance., • Use our ERP system to manage your tasks and communicate cross-functionally., • Act as a brand advocate, sharing our mission of creating a more sustainable, transparent, and compassionate jewelry industry. Showroom Coordination & Maintenance: • Maintain luxury showroom appearance, cleanliness, and organization, including executing new product merchandising guidelines., • Serve as the liaison for all facilities maintenance projects for the location, including troubleshooting and performing minor repairs as needed., • Send and receive product from our distribution center, customers, and external vendors while reconciling inventory within our computer system and maintaining organization., • Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security., • Open and/or close the showroom and waiting area. What You Have: • A passion for the customer. You don't just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door., • A drive to exceed goals. You love a good challenge! You're a self-proclaimed "over-achiever" on a mission to exceed your sales targets., • It's all in the details. When it comes to our customer's biggest moments, you know it's the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you're interacting with a customer or teammate in person, via email, or by chat, you're clear and concise., • Master of Collaboration. You're a team player. You believe that in order to transform the jewelry industry, we all have to work together! What We Offer At Brilliant Earth, we're passionate about supporting our teams. Through our Pillars of Culture, we've built our teams with a focus on innovation, collaboration, and diversity! In addition, we offer competitive compensation, a robust benefits package and an environment that fosters growth. Some of our perks include: • Career Growth. We want to see you sparkle! Through regular 1-1's with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Employee Discounts. As an employee at Brilliant Earth, you'll receive a generous discount on our jewelry., • Sales Incentive Programs. Incentive programs to recognize and reward sales performance., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Pre-Tax Commuter Benefits. How to Apply & What to Expect: Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. If selected for an interview the process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! Applications are being reviewed on a rolling basis. More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information. Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for Employment qualified applicants with arrest and conviction records. Notice to Philadelphia, PA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Philadelphia Fair Criminal Record Screening Standards. Any consideration of the background check will be an individualized assessment based on the Applicant or Employee's specific record and the duties and requirements of the specific job. Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at accommodations@brilliantearth.com.

Mercier Consultancy MD invites you to join our Dutch Customer Support Team in Bulgaria, with paid relocation included! This opportunity is perfect for those eager to immerse themselves in a new culture while providing outstanding service to our Dutch-speaking clients. As a vital member of our team, you will ensure that every customer interaction is positive and efficient. • Provide exceptional customer service to Dutch-speaking clients through various channels such as phone, email, and live chat., • Address customer inquiries regarding products, services, and account issues promptly and professionally., • Manage and resolve customer complaints while maintaining a high level of customer satisfaction., • Document all customer interactions accurately in our CRM system and suggest improvements where needed., • Work collaboratively with cross-functional teams to solve complex issues and enhance the overall customer experience., • Stay updated on product knowledge, policies, and industry trends to provide informed support., • Fluency in Dutch (oral and written) is required; proficiency in English is an advantage., • Experience in customer support or related roles is preferred., • Strong communication skills with the ability to build rapport with customers., • Excellent problem-solving abilities and a proactive approach to managing customer issues., • Familiarity with CRM software and online communication tools is beneficial., • Ability to thrive in a remote work environment and manage time effectively., • Willingness to relocate to Bulgaria with relocation assistance provided., • Competitive Monthly Salary, • Fully Paid Relocation Package, • Monthly Performance Bonus, • Fully Paid Training, • Health Insurance, • And Much More...

tldr; We build software for Airbnbs to rent themselves, with a state-of-the-art product and user experience. We are bold, like risks, and take on big challenges together. We believe in the value of team diversity and seek candidates from a wide range of backgrounds in their work, life, culture, and experiences. We have crafted an Applicant Handbook, which we highly recommend you check out, where you can find out more about the company, culture, how we recruit, what we do, and how we do it: Our customers love the product, provide valuable feedback, and trust us to rapidly help with their problems. Feel free to check out one of our public Town Halls for yourself: Hospitable.com is a remote-only and fully distributed company. We hire based on timezones, not countries. As the Staff Customer Support Advocate, you will champion exceptional customer experiences while providing valuable insights that shape our support operations. Around 60-70% of your time will be spent in the queue, supporting our customers via email, live chat, and hopping on troubleshooting calls as needed. The remaining 30-40% of your time will be spent on leading projects that impact the overall customer experience, like improving customer-facing documentation, training our AI solution, or creating training materials for our team. You will: • Provide expert frontline customer support, handling complex cases and serving as an example of customer service excellence., • Investigate and troubleshoot challenging user issues with advanced technical knowledge., • Answer questions throughout the entire user journey via live chat, email, and Zoom calls., • Lead strategic projects that drive significant organizational impact., • Work alongside one of our awesome Customer Support Advocates, Dee, whose favorite fruit is Pomegranate., • Serve as a Product Expert, providing insights and advice to Product Managers and other stakeholders., • Create comprehensive educational content (videos, documentation, quizzes) for customers and internally. For this position, we are aiming to service customers across North American time zones (PST/CST/MST/EST | GMT -8 to -5). The role will be reporting on one weekend day, either Tuesday-Saturday or Sunday-Thursday. For this position, we are looking to recruit someone in a North American time zone (for example based anywhere in the USA). If you're hesitant to apply for this position because you feel that you don't meet this list of qualifications fully, don't worry! We still want to hear from you. • Significant (7+ years) experience in customer-facing roles, especially in SaaS., • Excellence (and a genuine fun!) in frontline customer support with consistent high performance., • Advanced troubleshooting abilities for complex technical issues., • Experience balancing daily support responsibilities with strategic initiatives., • Proven ability to take ownership of strategic initiatives that improve the team and customer experience, such as optimizing workflows, enhancing support processes, or improving documentation., • Experience mentoring team members and driving knowledge sharing, for example by running product trainings, shadowing sessions, peer reviews, or onboarding sessions., • Very special kudos if you are an Airbnb host or have been working with a short-term rental business. The company itself is also a product, one that we iterate on. We're always improving and creating an environment where we all love to work. • A supportive, radically transparent, and caring team environment, where you are trusted, not managed—and a culture that is focused on results and output., • The total budget for this role is within US$96,220.80 - $120,614.00 depending on the cost of living in your location. We can hire talent internationally as contractors—or employees if you are based in the United States, the European Union, or Australia, taking into account payroll taxes to determine your gross compensation. This means that the gross salary for US employees could be anywhere between $81,787 to $102,521 depending on the cost of living in your location., • We also offer options into the company equity through _ (RSU's), with a grant value of up to $24,122.80, to share in the long-term upside value of the company., • Separately, this role is eligible for up to an additional USD $343,016.00 per year in Performance Share Units (PSUs). These PSUs do not vest over time and are granted only upon the achievement of clearly defined business performance targets. The size and payout of this award are directly tied to measurable outcomes and are intended to strongly align compensation with company impact., • 35 days off per year, encouraged (including self-serve public holidays) and parental leave., • Complimentary mental health and emotional support with therapists on call through Slack by _., • Earn virtual coins through our peer recognition platform and redeem them through gift cards, donations, or monetary rewards.

Our Vision and Our Company Etiquette Our vision is to be the world’s most thoughtful villa company. To achieve our vision, we are thoughtful, we work with integrity, and we take a principled, considerate, proactive, and passionate approach to what we do. Every day. Job Location: Massachusetts, US Job Type: Full-Time, Permanent - Remote working Job Purpose: We have a unique opportunity for a passionate salesperson who loves the Mediterranean, to join our brand-new US team as a Villa Specialist. This isn’t just another sales role, it’s a chance to be part of our expansion, as we open our new US hub, shaping its culture, and leading the next chapter of our global expansion. As a Villa Specialist, you’ll be at the forefront of driving revenue growth and expanding our customer base by promoting and selling our exceptional portfolio of villas. Your passion, energy, and deep knowledge of the Mediterranean will help create unforgettable holiday experiences for our clients, inspiring them to return year after year. Reports To: Head of Sales, North America Working Partnerships: Sales Operations Specialists; Local Concierges; Properties Team; Owners; Finance Team; Marketing; Travel Agents What you'll do: SALES & CLIENT ACQUISITION • Respond to new leads and enquiries via phone, live chat or email, adhering to our brand standards and procedures., • Meet and exceed your individual sales targets while providing unparalleled service to every client - with integrity, care, consideration and thoughtfulness, allowing us to maximize customer satisfaction., • Proactively seek out and nurture new business opportunities, building a strong pipeline of qualified leads in addition to handling inbound enquiries., • Collect all relevant client information and craft thoroughly researched, personalised proposals that go beyond expectations, • Educate enquirers about the features, amenities, and benefits of our holiday villas, tailoring your approach to their specific needs and preferences., • Respond to client questions, concerns, and requests promptly and professionally, offering personalized solutions to enhance their experience and ensure you meet our lead conversion KPIs., • Liaise closely with our Properties team on strategic price reductions and inventory management, in order to balance client needs with revenue optimisation. CLIENT RETENTION & RELATIONSHIP BUILDING • Establish and build relationships with prospective clients. Communicate the distinct advantages and benefits of booking with The Thinking Traveller., • Develop and cultivate strong bonds with previous clients, ensuring that feel valued and engaged throughout the year, leading to the growth of our ‘Repeat & Recommend’ business., • Take proactive ownership of your personal book of business, engaging regularly with clients to drive repeat bookings and referrals, anticipating their needs rather than waiting for requests. PRODUCT KNOWLEDGE • Immerse yourself in our villa portfolio and destinations, including property details, availability, and pricing., • Continuously nurture and enrich your knowledge of services and experiences, enrich client stays and actively seek client feedback to enhance our offerings and the presentation of villas on our website., • Collaborate with your Villa Specialist peers, Sales Operations Specialists, and Local Concierge teams to create a synergy of knowledge, contributing to the evolution of our product knowledge database., • Stay informed about local attractions, events, and travel trends to provide clients with recommendations and personal insights for an extraordinary holiday. SALES ADMIN • Ensure that all relevant information about each booking/particular group is accurately and completely recorded on our system in order to guarantee a smooth information flow between teams., • Proactively liaise with internal teams to address client requests promptly, mitigating any barriers to converting an enquiry into a villa booking., • Ensuring that all booking details (including client contact details, background, group information, and special requests) are recorded on the notes to owners before passing the bookings to the Sales Operations Specialists and then the Local Teams., • Support the wider sales process by managing essential administrative tasks such as client moves, balance payments, handling general queries, and responding swiftly to emergency situations to ensure seamless client service., • Working alongside the Finance team, provide answers to all finance-related questions from clients, including the processing of payments and cancellations., • Leveraging our CRM system (ZOHO), always maintain a clean and organised opportunity pipeline, including accurate and up-to-date records of client interactions, sales activities, and inquiries. What you'll bring to the role: • You are passionate about travel and have a natural curiosity for all things Mediterranean., • Proven track record of exceeding sales targets, demonstrating consistent top performance and the ability to convert high-value opportunities., • Strong influencing and negotiation skills., • You embrace a customer-centric approach. You’ll need to show us that you can be adaptable and build trust with clients from all over the world and from all types of cultural backgrounds. For this, you’ll need to be a confident and articulate communicator both over the phone and via email, with fantastic listening skills., • You will need to show us that you are extremely organized, with great attention to detail and a talent for retaining and recalling information., • You are positive, solution-driven with the ability to think on your feet, troubleshoot challenges, and figure things out independently, especially when working autonomously in a new office environment., • Entrepreneurial mindset with the drive to build something new, thriving in an environment where autonomy, initiative, and accountability are key, • Fluency in a second European language is a bonus. Join The Thinking Traveller and be part of an exhilarating journey where your passion meets luxury, creating exceptional experiences that are unforgettable! Our Commitment to Equity, Diversity and Inclusion At The Thinking Traveller, we value and prioritise diversity and inclusion within our workplace, recognising the importance of ongoing improvement in this area. Our goal is to cultivate a thoughtful culture where every individual feels genuinely appreciated, respected, and included. We firmly believe that by attracting a diverse group of talented individuals, we can benefit from a wide range of perspectives, experiences, and ideas. This diverse tapestry of Thinkers enables us to deliver exceptional results to our esteemed clients. We welcome applicants from all backgrounds, irrespective of race, ethnicity, gender, sexual orientation, religion, age, or disability. If you are considering joining our team, we encourage you to apply and inform us if any adjustments are required during our recruitment processes. Your unique perspective and potential contributions are valued, as we strive to create an environment that is inclusive and supportive to all.

Join Vetcove and help modernize the future of veterinary software and the pet parent healthcare experience. Our suite of platforms features a market-leading procurement marketplace, an ultra-modern home delivery ecommerce experience, and a next-generation practice management system. More than 25,000 hospitals across all 50 states rely on Vetcove daily, supporting tens of thousands of veterinarians who care for tens of millions of pets each year. We are modernizing the 50 billion dollar plus animal health industry by giving veterinary organizations the tools to focus more on patient care. Backed by Y Combinator and top venture investors in Silicon Valley, New York and Miami, Vetcove is a fast-growing, mission-driven company. We are searching for talented and passionate people who want to help shape the future of veterinary care. We are seeking a Customer Support Manager to support the CX organization and our customers through the development and optimization of processes that ensure the best customer support and strategy as we scale. You will be leading a team of support associates in onboarding, training, measuring objectives, and enhancing processes. Members of the CX team work collaboratively to help provide our users an excellent experience on our platform through live chats, phone calls, emails, internal discussion boards, educational courses, community events, collaborative content, and more. This role plays a pivotal part in ensuring the team's success in providing both an incredible first impression during the onboarding process, and a delightful day-to-day experience for every user and partner moving forward. The ideal candidate is a proactive self-starter who thrives in a fast-paced, team environment. This person will be excited by the challenge of supporting and growing a large community of thousands of passionate veterinary professionals through answering intercoms via our platform, troubleshooting, and working cross-functionally to help evolve our platform. What you'll do Act as the “Voice of CX", raising key needs during planning Partner with Leadership to understand the business processes, pain points, and goals of the organization Manage a team of support associates, provide training, onboarding, and measure performance Interview and help scale the support team Maintain and promote company best practices and standards for support Work cross-functionally to provide our engineering, partner, and corporate teams with information on feature requests and recommendations for enhancements to our tools Work with vendor and industry partners to streamline communication and alerts between systems Help to continuously develop and expand processes in order to streamline CX workflows You should have 3+ years of experience in customer experience 1+ years of management experience Knowledge of intercom or similar ticketing systems You have worked within multichannel support operations (chat, email, phone) Excellent written and verbal communication skills Patience and compassion when handling difficult situations Ability to adapt quickly and manage many concurrent responsibilities A strong desire to learn and help our customers succeed A positive attitude and one-for-all team mentality and excellent collaboration skills Tech/start-up work experience is a plus but not required The typical base pay range for this role across the U.S. is: $70,000/year - $110,000/year + bonus + equity + benefits. There is a different range applicable to specific work locations. For Colorado, the salary range is: $75,000 - $90,000 + bonus + equity + benefits. This salary range is a good faith estimate of what Vetcove may pay for this position at the time of posting. Actual compensation may vary based on skills, qualifications, and experience. The range reflects the base hourly rate or annual compensation (as applicable), and does not include bonus, equity or other incentives. In addition to base compensation, Vetcove offers a comprehensive benefits package. Please refer to the “Benefits (Full Time Roles)” section above for more details. To apply, please submit your application through Vetcove’s Careers Page. The application deadline is accepted on an on going basis. Please note we are unable to sponsor work visas at this time. Attention all job seekers! We want to ensure that you’re well-informed about a serious matter affecting the job market. It has come to our attention that scammers are operating in the industry, impersonating employees and attempting to deceive savvy applicants like you. Here’s what you need to know: Our job listings are exclusively available on official sites (our careers page, LinkedIn, BuiltIn, and Indeed). Be cautious of other sources claiming to represent us or any organization that you’re interested in. Stay on the lookout! Authentic communications from our company will only come through verified email addresses and phone numbers. If you receive unexpected messages or calls, exercise caution and verify their authenticity. Don’t let scammers catch you off guard! It's essential to independently verify the legitimacy of any job postings you come across. Visit our official careers page to confirm the validity of any openings. Stay proactive and protect yourself! Remember that during the application process, we will never request sensitive personal or financial information from you. Be wary of anyone asking for such information. Keep your personal data secure! If you suspect any fraudulent activity or encounter suspicious individuals, please report it immediately to our recruiting department. By working together, we can combat these scams and keep the job market safer for everyone. We understand the importance of your job search and want to ensure your experience is positive and secure. Always exercise caution and stay scam-smart! Employment is contingent upon successful completion of a background check. Vetcove is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applicants from all backgrounds, regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status. We are dedicated to providing a work environment free from discrimination, harassment, and retaliation. It is our policy to provide equal employment opportunity to all applicants in accordance with all applicable laws and regulations. If you require accommodations during the application or interview process, please let us know and we will make every effort to accommodate your needs.

Next Job Abroad is seeking a highly motivated German Speaking Customer Support Agent to join our dynamic team within the thriving iGaming industry in Malta. This role presents an exceptional opportunity for individuals fluent in German to provide outstanding customer service while residing in a picturesque Mediterranean setting. As a Customer Support Agent, your primary responsibility will be to assist German-speaking clients, ensuring their inquiries and concerns are addressed promptly and effectively. In this position, you will be tasked with responding to customer inquiries, resolving issues, and offering comprehensive information on our diverse array of gaming products and services. Candidates who exhibit professionalism, excellent communication skills, and a dedication to customer satisfaction are encouraged to apply. Our relocation package facilitates a smooth transition to life in Malta. • Deliver exemplary customer support to German-speaking clients via chat, email, and phone., • Efficiently resolve customer inquiries and issues in a professional manner., • Provide detailed information regarding our gaming services to enhance customer understanding and satisfaction., • Collaborate with team members to maintain high service standards and operational efficiency., • Document customer interactions and maintain accurate records in our CRM system., • Collect and analyze customer feedback to facilitate service improvements., • Participate in ongoing training initiatives to further develop your product knowledge and customer service skills., • Fluency in German and proficiency in English; knowledge of additional languages is advantageous., • Prior experience in customer service or a related field is preferred., • Demonstrated strong communication and interpersonal skills with a focus on delivering exceptional customer care., • Able to manage multiple tasks and prioritize effectively in a fast-paced environment., • Familiarity with customer relationship management (CRM) systems and support tools is beneficial., • Willingness to relocate to Malta and adapt to a new culture., • A genuine interest in gaming and familiarity with the iGaming industry will be considered an asset., • Career growth opportunities in a renowned iGaming company., • International & diverse work environment., • Competitive performance bonuses., • Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes., • Hybrid working setup., • Yearly salary €25.000 excluding bonuses., • Health care benefits and numerous other discounts., • Fully paid training by certified instructors., • State of the art premises, providing a great working environment with relaxing break areas., • Special events as well as community & social responsibility initiatives., • Work for a Great Place to Work-Certified Company., • Relocation package (reviewed case by case), • This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!

Flock Safety is the leading safety technology platform, helping communities thrive by taking a proactive approach to crime prevention and security. Our hardware and software suite connects cities, law enforcement, businesses, schools, and neighborhoods in a nationwide public-private safety network. Trusted by over 5,000 communities, 4,500 law enforcement agencies, and 1,000 businesses, Flock delivers real-time intelligence while prioritizing privacy and responsible innovation. We’re a high-performance, low-ego team driven by urgency, collaboration, and bold thinking. Working at Flock means tackling big challenges, moving fast, and continuously improving. It’s intense but deeply rewarding for those who want to make an impact. With nearly $700M in venture funding and a $7.5B valuation, we’re scaling intentionally and seeking top talent to help build the impossible. If you value teamwork, ownership, and solving tough problems, Flock could be the place for you. We are seeking a Public Affairs Manager to play a critical role in engaging with external stakeholders to enhance public safety in our communities. Reporting to the Director of Public Affairs, this role will focus on collaborating with cross-functional partners to engage with local elected officials, grassroots/grasstops organizations, and community leaders. You will represent Flock Safety externally, including regularly speaking at city council meetings, help build credibility across a variety of stakeholder audiences, develop meaningful partnerships, and elevate the voices of our customers and those who benefit from our tools to help advance our strategic policy objectives. The ideal candidate is a strategic thinker and skilled communicator who thrives in complex landscapes, excels at relationship-building, and is passionate about amplifying Flock Safety’s mission and impact. Previous experience in the tech industry is preferred. Direct experience engaging with public affairs audiences at the local executive level (mayor, council member, city manager level), including on the campaign trail, in an advocacy role, or in local government. Ability to thrive and get results in a fast-paced, demanding environment. Self-starter; intrinsically motivated with grit who approaches challenges with a solutions-oriented mindset. Ability to travel on short notice and a willingness to work long hours that city council meetings sometimes require. Has a knack for clear communication on complex topics, both to experts and laypeople, in a variety of formats, from writing to community engagement to giving formal presentations and testimony. A sophisticated understanding of the regional political landscape at the city and county level. Passion about our mission and the opportunity to help elected officials fully realize their public safety priorities. The ability to work in a bipartisan landscape and think creatively about political coalition building. Public policy, business, or other relevant degree/experience. Experience managing relationships with influential community groups/organizations. Preexisting network of relationships in the region is a strong plus. Feeling uneasy that you haven’t ticked every box? That’s okay; we’ve felt that way too. Studies have shown women and minorities are less likely to apply unless they meet all qualifications. We encourage you to break the status quo and apply to roles that would make you excited to come to work every day. We are a results-oriented culture and believe job descriptions are a thing of the past. We prescribe to 90 day plans and believe that good days, lead to good weeks, which lead to good months. This serves as a preview of the 90 day plan you will receive if you were to be hired in this role at Flock Safety. The First 30 Days Review current local legislative initiatives in your region, shadow multiple municipal engagements including city council testimony, begin relationship building with preexisting stakeholders, assess the team's strengths and opportunities, and have full literacy in Flock’s suite of products. The First 60 Days Understand your region’s sales objectives and how your work supports those goals. Engage in the enablement process from start to finish under supervision including speaking at a city council meeting. Initiate new third party partnerships that complement Flock’s policy objectives and have a communications plan to maintain consistent contact with all stakeholders in your region. 90 Days & Beyond At this point, you should be fully off and running. You should have successfully, you should feel both comfortable operating at Flock and within your team, and you are confidently representing Flock before Public Affairs audiences across your region. In this role, you’ll receive a salary range of $130,000 -$170,000 as well as Flock Safety Stock Options. We don't offer bonuses. Base salary is determined by job-related experience, education/training, as well as market indicators. Your recruiter will discuss this in-depth with you during our first chat. 🌴Flexible PTO: We offer non-accrual PTO, plus 11 company holidays. ⚕️Fully-paid _ plan for employees: including Medical, Dental, and Vision and an HSA match. 👪Family Leave: All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time. 🍼Fertility & Family Benefits: We have partnered with _, a complete digital health benefit for starting and raising a family. Flock will provide a $50,000-lifetime maximum benefit related to eligible adoption, surrogacy, or fertility expenses. 🧠Spring Health: Spring Health offers a variety of mental health benefits, including therapy, coaching, medication management, and digital tools, all tailored to each individual's needs. 💖Caregiver Support: We have partnered with _ to provide our employees with caregiver support. 💸Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions. 💚ERGs: We want all employees to thrive and feel like they belong at Flock. We offer four ERGs today - Women of Flock, Flock Proud, LEOs and Melanin Motion. If you are interested in talking to a representative from one of these, please let your recruiter know. 💻WFH Stipend: $150 per month to cover the costs of working from home. 📚Productivity Stipend: $300 per year to use on Audible, Calm, Masterclass, Duolingo and so much more. 🏠Home Office Stipend: A one-time $750 to help you create your dream office. Flock is an equal opportunity employer. We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us. We are committed to fostering an environment that is inclusive, transparent, and collaborative. Mutual respect is central to how Flock operates, and we believe the best solutions come from diverse perspectives, experiences, and skills. We embrace our differences and know that we are stronger working together. If you need assistance or an accommodation due to a disability, please email us at recruiting@flocksafety.com. This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process. At Flock Safety, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, as well as market indicators. The range above is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future. This job posting may span more than one career level. Flock Safety is aware of fraudulent individuals and agencies falsely claiming to represent our company. All legitimate communication from Flock Safety will come from an email address ending in @. We do not make job offers through messaging apps, social platforms, or unauthorized third parties, and we will never request payment or sensitive personal information during the hiring process. If you encounter suspicious outreach related to a Flock Safety role, please report it to

Join the team at Mercier Consultancy MD as a Swedish Speaking Customer Support Agent specializing in the iGaming sector, with a fantastic opportunity for relocation included to Greece! This role is perfect for individuals passionate about customer service and the gaming industry. You will assist Swedish-speaking clients, providing them with top-tier support while enhancing their gaming experience with our platform. • Deliver exceptional customer support to Swedish-speaking clients via phone, email, and live chat., • Assist customers with inquiries regarding account management, game rules, promotions, and technical issues., • Resolve customer complaints and concerns efficiently while ensuring a high level of satisfaction., • Document customer interactions and maintain accurate records in the CRM system., • Collaborate with internal teams to address and escalate any complex issues that arise., • Stay updated on industry trends, gaming regulations, and company policies to provide informed support., • Fluency in Swedish (oral and written) is essential; proficiency in English is a plus., • Prior experience in customer support, particularly within the iGaming or entertainment sectors, is preferred., • Excellent communication and interpersonal skills to engage effectively with customers., • Strong problem-solving capabilities and a customer-centric mindset., • Knowledge of gaming platforms and an understanding of player behavior is an advantage., • Ability to work effectively in a fast-paced, remote environment while managing multiple inquiries., • Willingness to relocate to Greece as part of this position., • Competitive Monthly Salary, • Fully Paid Relocation Package, • 2 Extra Salaries Per Year, • Fully Paid Training, • Health Insurance, • And Much More...

We are currently hiring Seasonal Customer Support Representatives to join a fast-paced eCommerce support team during Peak season. This is a fully remote opportunity for candidates based in Mexico who are confident communicating in English and enjoy helping customers through phone, chat, email, and SMS support. This seasonal project will run through September 11, 2026, with paid training provided before agents transition into live customer support. We’re looking for customer-focused individuals who can stay organized, communicate professionally, and deliver a positive customer experience across multiple channels. What You’ll Be Doing • Answering customer inquiries via phone, chat, email, and SMS, • Assisting customers with purchase-related questions and order support, • Following up on pending inquiries and unresolved customer interactions, • Accurately documenting customer interactions and updates, • Providing friendly, professional, and solution-focused support, • Building positive customer relationships through clear communication Training & Project Timeline • Training Start Date: Monday, June 8, 2026, • One week of training followed by one week of supported on-the-job experience, • Seasonal project ending September 11, 2026 Compensation • $5.50 USD per hour, • Paid weekly Important Information • This is a fully remote seasonal opportunity, • Candidates must be fluent in English, • Applications and resumes must be submitted in English, • Only candidates based in Mexico will be considered for this posting Hiring Process To ensure fairness and consistency, all applicants must complete every stage of the hiring process. Our process includes: • Resume and Prescreen Questionnaire Review, • One-Way Video Interview, • Live Interview, • Final Interview Please note: This is an English-speaking role that requires strong written and verbal English communication skills. All resumes/CVs must be submitted in English to be considered for the position. What We’re Looking For • Previous customer service experience, • Previous call center experience, • Strong English communication skills, both written and verbal, • Excellent grammar, spelling, and punctuation, • Comfortable multitasking across systems and tabs, • Basic computer proficiency, including typing, copy/paste, and navigation skills, • Minimum typing speed of 30+ WPM, • Positive attitude with strong problem-solving skills, • Reliable and professional work ethic Technical Requirements (Essential) To be considered, candidates must meet all technical requirements below: • Windows 11 PC (Mac not supported), • 12–16 GB RAM, • Dual monitors, • Webcam, • Fibre internet with a wired connection, • Backup power solution, • Microsoft Teams / Office 365 Applications that do not meet the minimum technical requirements may not move forward in the process. Please note: Due to the volume of applications, only candidates who fully complete all required steps will be considered for advancement. Incomplete applications may automatically be removed from consideration.

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 This is a once-in-a-lifetime opportunity to join a hyper-growth startup focused on saving people time and making the world more productive! ClickUp is looking for a Strategic Solutions Engineer to serve as a technical partner to our Sales and Success orgs for bringing in net new customers, expanding existing accounts, and accelerating our revenue growth. The ideal candidate is a strong strategic thinker, skilled presenter, and has enough technical aptitude to figure out solutions for any technical challenges clients experience. Teamwork is vital to how ClickUp operates and a significant portion of your responsibilities will include working closely with Managers to understand and coordinate team needs. You should be able to work independently with little supervision, and also enjoy a fast paced and collaborative work environment. It is important that you are able to manage a range of tasks and prioritize their responsibilities, and meet deadlines with urgency and optimism. Partner with sales and success to deliver technical presentations that explain our products and integrations for prospective and current clients. Design, develop, deploy and manage customer-specific proof of value (PoV) projects. Build custom reports and dynamic dashboards for prospective clients' management teams. Assist with the functional and technical elements of RFPs. Stay current on new feature releases and maintain updated demo spaces for sales. This role will support customers across the NorthEast US This is a remote role based in the Northeastern U.S., with a strong preference for candidates within reasonable travel distance of Boston. The role requires periodic in-person availability for customer onsite meetings, enterprise deal support, and team working sessions in the Boston market, including occasional co-working days with peers. Proven experience designing and implementing agentic workflow automation using AI platforms, including autonomous agents for task orchestration, multi-step decisioning, and cross-app integrations to deliver scalable enterprise productivity. 6+ years in a customer facing role with technology. Ideally pre-sales, but may also be equivalent consulting, implementation, or sales enablement experience. 2+ years demonstrable success working with commercial or enterprise clients An understanding of the application deployment processes that enable successful Cloud transformation, change management, and organizational acceptance. Strong customer-facing skills including the ability to influence technical and executive audiences towards the desired outcome. Creative problem solver with an eagerness to learn new technologies and sufficient technical background to assist with lightweight custom solutions. Demonstrated ability in business process mapping and diagramming, with experience in consumption-based selling and value selling to drive customer outcomes and align solutions with business objectives. Hands-on experience with AI & LLMs, integration platforms (Unito, Workato, Zapier, Integromat), web services, and APIs. Up to 50% of travel is required for this role. #LI-SM1 #LI-Remote Unsure if you meet all the qualifications of this job description but are deeply excited about the role? We hire based on ambition, grit, and a passion for improving the way people work. If you think ClickUp is the company for you, we encourage you to apply! At ClickUp, we assess every candidate based on the potential impact they can have. We hire the best people for the job and support each person’s journey to build their boldest career. Equal Opportunity Employer ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Privacy Notice ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our _ If you are a Philippine Job Applicant, please also see our _ for further details. Visa Sponsorship Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions. Fraud Alert ClickUp Talent Acquisition will only initiate contact via an @ email or through our official careers portal on . We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com. AI Processing Notice ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.

Mercier Consultancy is excited to offer a unique opportunity for a Dutch Speaking Client Support Specialist to join our vibrant team in Greece! This role not only allows you to provide exceptional support to our Dutch-speaking clients but also comes with paid relocation to beautiful Greece. In this position, you will be the first point of contact for clients, ensuring their inquiries are addressed effectively and efficiently. As a Client Support Specialist, you will engage with clients to troubleshoot issues, provide detailed product information, and facilitate smooth communication. We are looking for dedicated individuals who are passionate about customer service and who are eager to embrace a new life in Greece. • Assist Dutch-speaking clients through multiple communication channels, including phone, email, and live chat, • Resolve client inquiries and provide comprehensive knowledge about our products and services, • Maintain detailed records of client interactions in our CRM system, • Collaborate with internal teams to ensure timely resolution of complex client issues, • Educate clients on how to maximize their use of our products, • Gather and convey client feedback to drive continuous improvements in our services, • Promote a positive and professional image of Mercier Consultancy during every interaction, • Fluency in Dutch and English, both written and spoken, • Strong communication and relationship-building skills, • Prior experience in customer service or a similar role is preferred, • Excellent problem-solving abilities and attention to detail, • Willingness to relocate to Greece, with all relocation expenses covered, • Client-oriented mindset with a commitment to delivering exceptional service, • Familiarity with customer support tools and software is a plus Competitive Monthly Salary Monthly Performance Bonus Fully Paid Training And More...

Revolution Medicines is a late-stage clinical oncology company developing novel targeted therapies for patients with RAS-addicted cancers. The company’s R&D pipeline comprises RAS(ON) inhibitors designed to suppress diverse oncogenic variants of RAS proteins. The company’s RAS(ON) inhibitors daraxonrasib (RMC-6236), a RAS(ON) multi-selective inhibitor; elironrasib (RMC-6291), a RAS(ON) G12C-selective inhibitor; zoldonrasib (RMC-9805), a RAS(ON) G12D-selective inhibitor; and RMC-5127, a RAS(ON) G12V-selective inhibitor, are currently in clinical development. As a new member of the Revolution Medicines team, you will join other outstanding professionals in a tireless commitment to patients with cancers harboring mutations in the RAS signaling pathway. The Opportunity: The Senior Manager, Compliance - Field Commercialization is responsible for providing hands-on support to Commercial and Medical field teams during product commercialization and indication expansion. This role serves as a primary field-facing compliance partner, ensuring compliant execution of field activities while enabling business objectives. Reporting to the Senior Director, Compliance the Senior Manager will implement and continuously enhance a comprehensive field-facing compliance program, embedding compliance into daily field operations while supporting the company’s growth as commercial stage oncology organization. Field Compliance Support This role will support the Senior Director, Compliance in providing field-facing corporate compliance support for all Revolution Medicines (RevMed) field roles, including field Sales, field Marketing, Medical Science Liaisons, and field Reimbursement and Access teams. This role will serve as primary compliance contact for questions related to field activities. The Senior Manager will partner with Headquarter Compliance, Marketing and Medical teams to communicate field observations, training and governance needs. Field Training & Communication The Senior Manager will have direct responsibility for the design, delivery, and continuous improvement of field-focused compliance training programs. This includes: Ownership of onboarding training for new field hires Launch and indication-specific training, with targeted refreshers based on emerging risks, monitoring insights, or changes in regulations. The role will deliver live, in-person and virtual training sessions and ensure training content is practical, scenario-based, and aligned with real-world field execution. The role will track and maintain training records. The Senior Manager will periodically communicate compliance updates to field employees to reinforce compliance governance and best practices. Policies and SOP Support The Senior Manager will support the development, implementation, and operationalization of compliance policies and standard operating procedures (SOPs) that impact Commercial and Medical field activities. This includes partnering with Legal and Compliance leadership to translate policy requirements into clear, field-ready guidance, job aids, FAQs, and training materials. The role will help ensure policies and SOPs are understood, consistently applied, and scalable as the product portfolio and indications expand. Field Auditing and Monitoring This role will partner with the RevMed Compliance Auditing and Monitoring team to support field auditing and monitoring activities. The Senior Manager will track and maintain records for assigned auditing and monitoring activities, and will escalate any audit findings / monitoring observations to the Senior Director, Compliance. Regulatory Knowledge & External Engagement With support from the Senior Director, the Senior Manager is expected to maintain current working knowledge of laws, regulations, and guidance impacting field activities including healthcare laws and PhRMA Code, FDA and CMS regulations, HIPAA, data privacy laws, DOJ and OIG guidance. Required Skills, Experience and Education: Bachelor’s degree required. Minimum of 8 years healthcare compliance experience. Experience supporting Commercial and Medical field teams. Demonstrated ability to build strong partnerships and collaborate with internal and external partners. Proven track record of implementing compliance initiatives. Preferred Skills: Certified Compliance & Ethics Professional (CCEP) certification. Experience in developing and implementing training content, including managing vendor-created content. Experience launching content via Learning Management Systems (LMS). Prescription drug product launch / indication expansion experience. Strong presentation, organizational, and project management skills, capable of handling multiple high-priority projects simultaneously. Team-oriented approach to work, fostering a culture of development, collaboration, and ethical business practices. #LI-Remote #LI-YG1 The base pay salary range for this full-time position for candidates working onsite at our headquarters in Redwood City, CA is listed below. The range displayed on each job posting is intended to be the base pay salary range for an individual working onsite in Redwood City and will be adjusted for the local market a candidate is based in. Our base pay salary ranges are determined by role, level, and location. Individual base pay salary is determined by multiple factors, including job-related skills, experience, market dynamics, and relevant education or training. Please note that base pay salary range is one part of the overall total rewards program at RevMed, which includes competitive cash compensation, robust equity awards, strong benefits, and significant learning and development opportunities. Revolution Medicines is an equal opportunity employer and prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, disability, marital status, medical condition, and veteran status. Revolution Medicines takes protection and security of personal data very seriously and respects your right to privacy while using our website and when contacting us by email or phone. We will only collect, process and use any personal data that you provide to us in accordance with our and . For additional information, please contact . Base Pay Salary Range $164,000 - $205,000 USD We are aware of recent recruitment scams in which individuals or organizations falsely represent themselves as being affiliated with Revolution Medicines. These scams may appear as false job advertisements or unsolicited contacts through communication or chat platforms, email, phone, or text message. Please note that Revolution Medicines does not extend unsolicited employment offers and will never ask candidates to provide financial information, purchase equipment, or pay fees as part of the hiring process. All legitimate communication from Revolution Medicines will come from an official @revmed.com email address. If you believe you’ve been contacted by someone impersonating a Revolution Medicines recruiter, please report it to careers@revmed.com so we can share these impersonations with our IT team for tracking and awareness.

Mercier Consultancy MD is on the lookout for a Dutch Speaking Customer Experience Agent to join our vibrant team in Sofia! We are looking for customer-focused individuals who are eager to provide outstanding support and build relationships with our Dutch-speaking clients. As part of our team, you will play a crucial role in enhancing customer satisfaction and addressing their needs effectively. • Deliver exceptional customer service in Dutch through various channels, including phone, email, and live chat., • Handle customer inquiries and resolve issues efficiently, ensuring a positive experience., • Maintain accurate records of customer interactions and update information in our CRM system diligently., • Gather feedback from customers to identify areas for improvement and contribute to service excellence., • Collaborate with team members to share knowledge and enhance the overall customer experience., • Keep yourself updated on our products, services, and industry developments to assist customers effectively., • Fluency in Dutch (both written and spoken) is required; knowledge of English is an advantage., • Prior experience in a customer service role is preferred, but not mandatory., • Excellent communication skills and a strong commitment to customer satisfaction., • Ability to multitask and prioritize effectively in a fast-paced office environment., • Familiarity with CRM systems and digital communication tools is advantageous., • Proactive attitude toward problem-solving and assisting customers., • A team player who can work harmoniously in a collaborative setting., • Competitive Monthly Salary, • Fully Paid Training, • Relocation Package, • Health Insurance, • And Much More...

Are you fluent in Spanish and searching for an exciting opportunity to work remotely from Greece? At Mercier Consultancy MD, we are eager to welcome a dedicated and enthusiastic Spanish Speaking Customer Representative. This position provides the incredible benefit of paid relocation to Greece, allowing you to experience a vibrant lifestyle while contributing to exceptional customer service. Your Role: • Deliver outstanding customer support to Spanish-speaking clients, ensuring their inquiries are handled professionally and effectively., • Communicate through various platforms, including phone, email, and chat., • Learn to navigate our client systems to provide top-notch service., • Collaborate with team members to ensure swift resolution of customer issues., • Fluency in Spanish (both written and spoken) is essential for effective communication with clients., • Strong communication skills paired with a customer-focused approach., • Willingness to learn new technologies and tools suitable for remote work., • Self-motivated, proactive, and adaptable to a fast-paced environment., • Open to relocating to Greece for this wonderful opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Mercier Consultancy MD is thrilled to announce an incredible opportunity for a Danish Speaking Customer Service Agent to join our team in Bulgaria, with fully paid relocation! This is a fantastic chance for someone looking to embrace a new adventure while providing exceptional support to Danish-speaking customers of our esteemed clients. • Assist Danish-speaking customers via phone, email, and chat, addressing their inquiries and providing solutions related to products and services., • Deliver accurate information regarding account management, product features, and service offerings., • Handle customer complaints effectively and professionally, ensuring a high level of customer satisfaction., • Document customer interactions thoroughly in the CRM system for quality assurance., • Collaborate with colleagues and management to improve service processes and customer experience., • Stay informed about industry trends and updates to offer the best possible support., • Fluency in Danish (both written and spoken); proficiency in English is an advantage., • Experience in customer service, preferably in a customer-facing role., • Excellent communication and interpersonal skills with a strong focus on customer satisfaction., • Ability to solve problems and handle challenging situations with ease., • Proficient in using CRM systems and familiar with standard office applications., • Willingness to relocate to Bulgaria and adapt to a new environment., • A strong desire to learn and grow within a customer service role., • Competitive Monthly Salary, • Fully Paid Relocation Package, • Monthly Performance Bonus, • Fully Paid Training, • Health Insurance, • And Much More...

Are you fluent in German and seeking an exciting remote opportunity in Greece? At Mercier Consultancy MD, we are looking for a dedicated and enthusiastic German Speaking Customer Representative. This role offers the amazing benefit of paid relocation to Greece, letting you enjoy a picturesque environment while making a meaningful contribution to our customer service team. Your Role: • Provide exceptional support to German-speaking clients, handling their inquiries with professionalism and care., • Communicate efficiently through various channels including phone, email, and chat., • Familiarize yourself with our client systems to deliver high-quality service swiftly., • Collaborate with team members to ensure timely resolution of customer issues., • Fluency in German (both written and spoken) is essential for effective communication with clients., • Strong communication skills and a commitment to customer satisfaction., • Eagerness to learn new tools and technologies suitable for remote work., • Self-motivated, proactive, and capable of thriving in a fast-paced environment., • Open to relocating to Greece for this exciting opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

$52K • meaningful equity Novig is building America's #1 sports prediction market. Our mission is to financialize and democratize sports trading - taking a closed system run by casinos and turning it into a fair, efficient, two-sided market where the power sits with users. With CFTC approval on the horizon, we're poised to go live across all 50 states as the leading sports-focused, federally regulated market built on trust, transparency, and real user protection. We're backed by some of Silicon Valley's top investors — Pantera, Forerunner, Lux, NFX, Paul Graham, and Joe Montana — who have collectively invested over $100M behind this vision. This is your shot to be the voice and backbone of Novig's user experience at the most electric moments in sports. You'll turn high-volume chaos into seamless support, fielding live chats and emails through Intercom, resolving time-sensitive issues when NFL and NBA slates are in full swing, and keeping the platform running smoothly when every second counts. This role is for someone who thrives under pressure, owns every interaction from first message to resolution, and knows when to act and when to escalate. You're the person who stays sharp across multiple tools simultaneously, speaks fluently to both frustrated power users and curious newcomers, and brings enough sports knowledge, from betting lines to exchange mechanics, to earn trust instantly. If prime-time game nights energize you and you want to grow inside a company redefining prediction markets, this is where you belong. Thrive in live, high-stakes environments: When the games are on and volume spikes, you stay calm, focused, and energized by the pace. Take ownership of every interaction: You handle user inquiries with care and urgency, resolving issues thoroughly and knowing when to escalate. Fast and high-quality: Using Intercom, you respond to chats and emails quickly while maintaining clear, accurate, and on-brand communication. Comfortable across channels: You will support users via chat and email. Technically capable: You learn internal admin tools to verify accounts, investigate transactions, and troubleshoot platform issues effectively. Curious and improvement-minded: You flag recurring issues and share feedback that helps the team refine macros, FAQs, and internal documentation. Love "game nights": Your shifts revolve around live sports — monitoring chat volume during NFL/NBA slates, resolving time-sensitive issues, and keeping the user experience smooth when it matters most. Sports knowledgeable: You understand betting lines, spreads, exchange mechanics, and the basics of market movement — or you're eager to learn fast. Tech-savvy: You're comfortable navigating multiple tools and systems simultaneously without losing track of details. Night owl: You're energized by prime-time sports and thrive on a Thursday–Monday schedule. Strong communicator: You de-escalate frustrated users, explain complex mechanics to newcomers, and represent Novig's brand voice with confidence and empathy. Good judgment under pressure: You think critically when situations don't fit neatly into a playbook and make smart decisions about when to act and when to escalate. “I work with extremely stellar people, I own real systems, and decisions happen fast. No politics, no waiting for needless red tape. If something's broken, I fix it. If I build something good, it ships.” “The people! They're smart, thoughtful, fun to work with and passionate about their craft.” “I'm having the most fun I've had in my entire career.” If you want responsibility, trust, and the chance to help build the future of sports prediction markets - take your shot, we’d love to connect. Our work is tied to live sports - that means potential nights, weekends, and pressure included. If you need clear swim lanes, a heavy process, or someone to tell you what to do, this won’t be the right environment. $52k base, benchmarked at top-tier tech companies Meaningful equity for every employee, regardless of role 100% health premiums covered 99% dental & vision covered 401(k) with 4% company match HSA + $1,080 annual company contribution Day Shift | Monday – Friday | 9:00 AM – 5:00 PM ET Night & Weekend Shift | Thursday – Monday | 6:00 PM – 2:00 AM ET Both shifts are full-time. Shift preference will be discussed during the interview process and assigned based on business need.

Healthcare documentation is broken. Nestmed is fixing it with an AI platform that gives clinicians their time back. In just one year, we’ve scaled to support tens of thousands of clinicians across more than a million patient visits. We're now the trusted partner for over 60 home health agencies, including 7 of the top 10 enterprises in the US. Our founding team—hailing from Stanford, YC, Google, and Meta—is backed by the founders of PayPal and Plaid to build the essential infrastructure for the future of the $500B home healthcare industry. Location: Remote (EST hours) Type: Full-time Team: Customer Experience Compensation: $60,000 - $75,000 + Great health benefits - healthcare, dental, and vision Serve as the first line of support for our users, including clinicians, staff, and admins via Zendesk (email, chat, tickets, phone) Troubleshoot user-reported issues, escalate bugs to product/engineering, and follow through on resolution Triage and categorize inbound tickets to improve internal response speed and clarity Translate user feedback into actionable insights to improve product usability Collaborate closely with Customer Success to ensure a consistent and proactive support experience 3+ years of experience in technical customer support or client-facing roles, ideally in a healthtech or healthcare SaaS company Strong ability for technical troubleshooting and root cause analysis, being able to diagnose 'why' something isn't working Ability to identify complex bugs and creating detailed reports for the Product and Engineering teams to fix. Deep understanding of clinical workflows, home health, or EHR/EMR systems (bonus if you’ve worked with intake, charting, or QA) Excellent written and verbal communication skills- you can simplify technical topics for non-technical users Comfort with fast-changing environments and a bias toward action Familiarity with ticketing softwares like Zendesk Knowledge of HIPAA compliance, security protocols, and protected health information (PHI) Experience supporting an AI or voice-based product Mission-driven company improving healthcare documentation at scale Early-stage team with huge ownership opportunities Fast-growing customer base and real-world impact Work closely with product and engineering teams to shape the user experience Remote opportunity, collaborative culture, and meaningful work Initial Phone Screen Hiring Manager Call Take Home Assessment Final Round + Virtual Meet and Greet! If you’re passionate about building high-impact products that solve real-world problems, we’d love to hear from you. Apply today!

About Owner Owner is the AI-native system local business owners use to succeed, starting with restaurants. We’re building the system that replaces the many tools owners use to run their business. It powers everything from the restaurant’s website, online ordering, CRM, POS, and more. Product philosophy Most small business software makes owners do the work to get what they want: sales growth and profit growth. Owner does the work for them agentically. Our system drives demand, converts it, and helps operators run their business day to day. As it improves, the business improves with it. Using Owner should feel like having a team of great operators, engineers, and marketers working for you. Our vision We’re starting by helping independent restaurants succeed online. But it’s not just restaurants that need our help. Most local businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive. Once we nail the solution for restaurants – we’ll scale it into every other local business type. In the future we envision, tens of millions of local business owners will use our technology to succeed in the digital age. _ Our traction Since 2020, we've generated tens of millions in revenue and processed over a billion dollars of online orders. 1 in 5 Americans have used an _ website. More importantly, we’ve helped over 20,000 restaurant owners, and saved them nearly $200 million in fees. Our team Our team is now in the low hundreds. We’ve got top talent from the most successful companies in SMB software, including: Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe. We’ll be scaling even faster in 2026 to keep pace with our customer growth. Where we work Owner is a remote-first, global company headquartered in San Francisco, with a sales hub in Toronto. For a few of our roles we prioritize in-person collaboration at one of our office locations. Most of our teammates are distributed throughout the globe. Please review the role description and discuss with your recruiter for more details on location! Why we’re looking for you We are seeking a detail-oriented and organized Contract Recruiting Coordinator to support our growing talent team. In this role you will play a key part in managing the candidate experience and ensuring a fast yet smooth hiring process. This is a temporary position with the possibility of extension or conversion depending on business needs and performance. This role is 100% remote and can be based anywhere in the United States or Canada, with a preference for applicants in the PST, time zone. The impact you will have Schedule and coordinate a high volume of candidate interviews. Communicate with candidates to provide updates and ensure a positive experience. Maintain accurate data in our applicant tracking system (ATS) Support the recruitment team with administrative tasks, logistics and ad-hoc projects What we are looking for Bachelor’s degree and least 1 year of corporate work experience. Prior recruiting coordinator experience is strongly preferred. Strong organizational skills and attention to detail. Excellent communication and interpersonal skills. Ability to manage multiple tasks and deadlines in a fast-paced environment - flexibility and agility are key to this role. Self-starter with a growth mindset. Experience with Ashby is a huge plus. Experience scheduling with engineering is a plus. PST, time zone Preferred Interview Process 1- Recruiter Screen (30 minutes) 2- Hiring Manager Alignment Call (1 hour) 3- Final Round Panel (1 hour) Compensation This is a 1099 contract position and the target starting hourly rate is $30-$40 per hour, depending on experience and location. Notice - Employment Scams Communication from our team regarding job opportunities will only be made by an Owner team member with an @owner.com email address. We do not conduct interviews over email or chat platforms, and we will never ask you to provide personal or financial information such as your mailing address, social security number, credit card numbers or banking information. If you believe you are being contacted by a scammer, please mark the communication as "phishing" or “spam” and do not respond.

About Odyssey: K-12 education is one of the most consequential determinants of a child’s future — and many families have had limited ability to shape how and where their child learns. Education Savings Account (ESA) programs are changing that. One of the fastest-growing public education initiatives in the U.S., they give states the ability to put education funding directly in the hands of families, who can then choose the learning experiences that best fit their child — from schools and tutors to therapy, curriculum, and technology. But once these policies are signed into law, states face an enormous operational challenge. They must stand up entirely new programs, manage the secure and compliant flow of public funds, approve and monitor thousands of vendors, support families at scale, and prevent fraud — all while delivering a high-quality user experience. That’s where Odyssey comes in. We partner with state agencies to design, launch, and operate ESA and grant programs on their behalf. We provide the technology, program operations, vendor ecosystem, and family experience that make these programs actually work in the real world. Today, we operate across 6 states, and our platform powers programs serving 200,000+ students and over $1B in education funding — and we’re just getting started. Most recently, we launched the Texas Education Savings Account (EFA) program — the biggest day-one ESA launch in the country — which has already received nearly 200,000 applications. It’s the kind of moment that captures exactly what we’re building toward: programs that work at scale, from day one, when it matters most. We’re backed by respected investors, including a16z and Tusk Venture Partners, and we’re building the team that will take us to the next stage. Odyssey sits at the intersection of GovTech, EdTech, and FinTech. We are a public-sector operator, a technology company, and a program delivery partner all at once. The work we do is civic infrastructure — it determines whether families can access life-changing educational opportunities. We’re in the weeds with state partners, internally with our product teams, and turning ambiguous policy into real systems that families depend on. This means building a platform that meets each state’s configuration needs while being flexible enough to support all customers. We are not building be-spoke software! If you want a highly structured environment, this will feel uncomfortable. If you want ownership, speed, and problems that actually matter, you’ll feel right at home. As a Support Associate, you will be the frontline of our customer support team, providing exceptional service to our users. You will handle customer inquiries, resolve issues, and ensure a positive experience for parents, students, school administrators and vendors. This role requires strong communication skills, a customer-centric mindset, and the ability to thrive in a fast-paced environment. What You’ll Do: Respond to customer inquiries via phone, email, SMS, and chat in a timely and professional manner. Resolve customer issues and complaints, escalating complex cases as needed. Provide accurate information about the ESA and microgrant programs Odyssey serves. Maintain detailed records of customer interactions and transactions. Collaborate with team members to improve processes and enhance the customer experience. Participate in training and development opportunities to enhance skills. Meet performance targets and contribute to team goals. Stay up-to-date with company policies and product knowledge. About You: Preference is given to those who reside in Texas, Utah, Georgia, Louisiana, Iowa, Wyoming, or New York. Experience with Zendesk or a similar contact management system is required. 3+ years of experience in a customer support role. Excellent verbal and written communication skills. Strong problem-solving abilities and attention to detail. Customer-focused with a positive attitude and professional demeanor. Ability to work independently and as part of a team. Proficiency in using customer support software and tools. Fluent in English; additional fluency in Spanish is preferred. High school diploma or equivalent; additional education or certifications are a plus. Additional Details: This role is a remote position for candidates located in the U.S., with preference given to those who reside in one of the states we currently serve: Texas, Utah, Georgia, Louisiana, Iowa, Wyoming, or New York Applicants must be currently authorized to work in the United States on a full-time basis. Actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Our Commitment to Equal Opportunity Employment: Odyssey is an equal opportunity employer. Reasonable accommodations are available upon request. Why Odyssey: Sitting at the intersection of tech, government, and education, Odyssey offers potential applicants an immediate and substantive impact for students and families. Supported by well-known investors and advisors, we are gaining traction quickly with ample opportunity for growth. As our team expands, we are looking for top-tier talent to join our mission in driving the future of education forward. Join us if you believe in the power of education as the single most important investment we can make as Americans today

Are you fluent in Swedish and looking for an exciting opportunity to work remotely from Greece? At Mercier Consultancy MD, we are in search of a dedicated and enthusiastic Swedish Speaking Customer Representative. This role offers the fantastic benefit of paid relocation to Greece, allowing you to enjoy a beautiful lifestyle while making a significant impact in our customer service team. Your Role: • Provide exceptional customer support to Swedish-speaking clients, addressing inquiries with professionalism and care., • Communicate effectively through various channels, including phone, email, and chat., • Become familiar with our client systems to ensure high-quality service delivery., • Collaborate with your team to ensure timely resolution of customer issues., • Fluency in Swedish (both written and spoken) is required for effective communication with clients., • Strong interpersonal and communication skills focused on customer satisfaction., • Willingness to learn and adapt to new technologies suitable for remote work., • Self-motivated, proactive, and able to thrive in a fast-paced environment., • Open to relocating to Greece for this wonderful opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

At Roofr, we’re obsessed with our customers. We constantly gather feedback to shape, prioritize, and launch the products they truly need. That’s what makes Roofr’s CRM special. We started by building essential sales tools like aerial roof measurements and digital sales proposals. But when our customers asked for a simple, affordable way to manage and scale their entire businesses, we listened. So, we created a CRM that connects these solutions—along with payments, material ordering, and more—into a seamless, powerful platform. With a clear roadmap ahead, we’re excited to continue expanding and leading the market with innovative products. We have an amazing culture, strong financials, and best-in-class company metrics. It’s an exciting time to be part of an extraordinary startup that is already successful, yet still early enough to offer its team significant growth, equity, and the opportunity to make a real impact. The Partnerships Team is looking for a stellar Field Sales Representative—who has a background in roofing supply, manufacturing, or any relevant adjacent industries—and that can drive Roofr’s partner enablement program for its current and future supplier alliances in regions across North America. A strong communicator and skilled in sales and account management, the candidate will be recognized for their abilities to prioritize and execute on key partnership enablement strategies, product training and onboarding, and develop long-term and sustainable relationships that drive net-new opportunities for Roofr’s revenue team. The candidate will work closely with several internal stakeholders including, including sales, marketing, operations, and other teams within the partnerships group to deepen Roofr’s partnerships with the roofing supply vertical. What you get to do: • Own existing branch relationships and enable their sales reps for new opportunities in your allocated territory, • Be responsible for driving partner growth through partner engagement and enablement programs, • Become the main point of contact for partners for all subjects related to Roofr and our products that are assigned to you, • Provide effective Roofr product training and onboarding support for our new partners, • Plan, forecast, and meet monthly and quarterly departmental objectives and quotas, • Own engagement responsibilities by organizing and hosting timely and localized community events and meetings, • Provide Roofr product updates through in-person, or virtual, trainings, presentations, and meetings, • Travel to partner sites/locations regularly (estimated 1-2 weeks per month), • Become a master of Roofr’s PRM & CRM for partner-related updates, • Work cross-functionally with Roofr’s sales, success, revops, and support leaders to define priorities and resolve any issues between Roofr and the partner What you bring to the role: • 5+ years of account management and/or relationship management experience, • Experience working in channel partnerships is a huge plus, • Experience managing partnerships in a business development environment with Roofing supply companies is a huge plus, • Experience with relevant or modern tooling such as CRMs (Hubspot/Salesforce), PRMs (Partner stack), Asana, Google suite, • Excellent organizational skills, attention to detail, and the ability to multi-task/switch gears in a fast-paced environment, • Excellent verbal and written communication skills and presentation skills, • Excel at building and maintaining internal and external relationships and navigating organizations, and making relevant, high-producing connections, • Ability to work collaboratively or independently with minimal supervision, • Ability to manage influence through persuasion, negotiation, and consensus building Who You Are: • You are an outstanding communicator with a proven ability to foster long-term relationships with various types of stakeholders and people of diverse backgrounds, • You are well organized, (e.g., diligent with note-taking, punctual with all virtual and in-person meetings, etc.), • You have a team-centric attitude that adapts well to consensus decision-making and enjoys collaborative work, • You have an affinity for technology and start-ups, • You are outgoing, someone who looks forward to traveling and meeting our partners in person!, • You are comfortable being a brand ambassador, representing Roofr at events and being featured across our social media/marketing channels Compensation Range: $85,000.00 - $92,500.00 base + commission USD 🏠 What we offer (US + Canada) When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career: 🏝️ Vacation/Paid Time Off: • 1st week of employment is mandatory PTO! Start your journey with Roofr by decompressing and recharging - we will see you in week 2!, • 1 Friday off per month (we call those our laundry days!), • Company wide paid shutdown for the week between Christmas and New Years, • Flexible time off, • 80% employer-paid benefits in the U.S. and 100% employer-paid premiums for Extended Healthcare and Dental in Canada, • RRSP/401k match, • Generous Parental Leave policy 🤝 Perks: • We host an annual company retreat with great team building activities, • Ample learning and development opportunities to continue growing your career, • Home office setup stipend, • Internet and phone allowance, • Remote first culture, • Weekly Friday paydays! 🤖 AI Notice At Roofr, we’re big fans of AI. It helps us write job descriptions that don’t put you to sleep, takes notes during interviews so we can actually listen, and even helps us track down awesome humans like you. Feel free to use AI to prep, research, or get pumped up for your interview (we see you, ChatGPT power users 👀). But when it’s time to chat, we’d love to meet you, not your AI alter ego. Bring your real, unfiltered self, we promise we will too. And don’t worry, a real, live human is behind every part of our process. Every application is reviewed by a real person, and you’ll always speak with real humans throughout the interview process. No bots, just good people ☺️ ⚠️ Important Notice We’ve been made aware of an individual impersonating Roofr using a fraudulent domain: roofrr.com (note the extra “r”). Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses, instant messaging platforms, or unsolicited calls. To ensure your application is legitimate, please apply directly through our official careers page: _. If you receive any suspicious messages or have questions, reach out to us at _. Your safety and security are important to us — thank you for your vigilance! Roofr is proud to be an equal opportunity employer. We are committed to equal employment opportunity in the workplace regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.

The Company You’ll Join At Rebuy, we're on a mission to revolutionize shopping with intelligent, personalized experiences that wow customers around the globe. As a fully remote team, we power some of the fastest growing DTC brands like Aviator Nation, Liquid Death, Magic Spoon, Blenders, Primal Kitchen, and many more. We believe in ownership, drive, and empathy and strongly uphold that every team member plays a vital role in shaping the future of intelligent commerce. Our culture thrives on collaboration, creativity, and genuine passion. We don’t just build great tech - we build lasting partnerships, a strong community, and a place where people love to work. The Role You own product vision and execution for_ and the Monetize commerce-media engine. You will lead the Product Owner and Design organizations, partner with the VP of Engineering on delivery, and partner with the CRO on all go-to-market strategies. You will reshape the product organization into pods (PO + Designer + 4–6 engineers) and set the API-first roadmap that defines how Rebuy serves both the human shopper and the agentic shopper on the same engine. What You’ll Do: Set and own the_ product roadmap — the API surface, the onsite UX, the Monetize media network Lead and grow the Product Owner and Design teams; establish the pod model and operating rhythm Partner with the VP of Engineering to ship the V2 "tools, not agents" API menu Own product KPIs: net revenue retention, expansion, activation, time-to-value Be the externally facing product voice — partners, customers, prospective acquirers Who You Are We're excited to meet you and get to learn more about you, your experience and your interest in joining our team. 10+ years in product leadership; at least one tour scaling a $20M+ ARR SaaS product Deep experience in ecommerce, Shopify ecosystem, or martech API-first / developer-experience mindset — you've shipped products as APIs, not just UIs Strong design partnership; you treat Design as a peer function, not a service org Comfortable operating in an exit-process posture with discretion Vast experience with data intensive products Strong communication skills and ability to break down complex problems into easy-to-understand concepts. Be a leader by example Someone who carries a positive attitude, loves to be a problem-solver, is naturally self-motivated, and passionate about ecommerce. Who You’ll Meet With Now let's get into who you'll meet during our interview process! After you submit your application and it's been reviewed by our team, we will reach out to you inviting you to meet with us. From there, you can expect an interview process similar to this: Recruiter Screen (30 min) — Initial conversation to learn more about you and answer your questions about Rebuy and this role. Hiring Manager interview (30-45 min) — High level conversation but more in depth about the role. COO Interview (30min) - A high level conversation with the co-founder, COO. Panel Interview (45-60 min) — Meet with members of the engineering team to chat more in depth about your experience. Presentation (3-5 business days) — A project-based assessment to show us your vision. Final Interviews (15 min each) — Short conversations with our CEO and COO where you'll get to learn more about Rebuy. The Perks You’ll Enjoy Rebuy is a fully remote company across the U.S. and Canada that aims to provide all of our team with the resources, support and flexibility they need to thrive in their roles. Team: We’ve got the best, brightest, most brilliant team members who are excited to meet you! We also like to think we have a good sense of humor. Remote Work: With a strong internet connection, you’re able to work from anywhere within the U.S. and Canada. PTO: We offer a flexible vacation policy, generous holiday schedule, parental leave and sick policy. There’s other policies too like a birthday holiday! Amazing Benefits: 100% free health, dental, and insurance for you and your family. Don’t worry, there’s even more! Retirement Plans: For our U.S. employees we offer 401(k) retirement plans and for our Canadian employees we offer a TFSA and RRSP retirement plans. You’ll also enjoy a 3% contribution of your gross salary, no matter where you’re located! Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. base pay range for this position is $225,000 - $300,000 USD annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter and hiring manager can share more about the specific salary range for the job location during the hiring process. Disclosures: Equal Opportunity Statement Rebuy, Inc. is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Rebuy, Inc. aims to make _ accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email hr@rebuyengine.com.

Location: Remote (EST preferred) Type: Paid Internship or Contract (Full-time) Start Date: Immediate We are seeking a Junior AI/ML Engineer to support the development of an enterprise AI chatbot and data intelligence system. This role will focus on building interactive AI agents that connect to enterprise databases, generate insights, and support decision-making. The position includes hands-on work in both LLM-based chatbot/agent development and machine learning, including building prediction models and integrating them into production workflows. This is a client-facing technical role requiring strong coding ability, analytical thinking, and the ability to work in a fast-paced environment. • Develop and deploy AI chatbot/agent solutions for enterprise use cases, • Integrate LLM-based agents with structured and unstructured enterprise data, • Connect chat interfaces to SQL/enterprise databases and internal APIs, • Build and integrate machine learning models (prediction, classification, clustering, etc.), • Perform data preprocessing, feature engineering, and model evaluation, • Integrate ML outputs into chatbot or workflow interfaces, • Support data pipeline development and automation, • Collaborate with internal team and occasionally clients to understand requirements, • Document model logic, workflows, and implementation details, • Bachelor’s or Master’s degree in Computer Science, Data Science, Statistics, Engineering, or related quantitative field, • Strong Python programming skills, • Hands-on experience with machine learning (regression, classification, clustering, or similar), • Familiarity with ML libraries such as scikit-learn, pandas, numpy, or similar, • Experience working with databases (SQL, PostgreSQL, or similar), • Familiarity with LLM APIs (OpenAI, Claude, or open-source models), • Experience building APIs or backend services (FastAPI, Flask, or similar), • Strong analytical and problem-solving skills, • Ability to work independently and communicate clearly, • Graduate degree or currently pursuing MS in AI, Data Science, or related field, • Experience with agent frameworks (LangChain, LlamaIndex, LangGraph, CrewAI, etc.), • Experience deploying or integrating ML models into applications, • Knowledge of vector databases or embeddings, • Familiarity with AWS, GCP, or Azure, • Prior internship or project experience building AI/ML applications Please submit the following to _: • Resume, • GitHub or portfolio that includes at least one agentic or AI chatbot project, • A short written explanation (3–6 paragraphs) of one project, including:, • What problem the agent/chatbot solves, • Architecture and tools used (LLM, framework, database, etc.), • Your specific contribution, • Challenges encountered and how you solved them Candidates without project examples or explanation will not be considered. Immediate start preferred. NOTICE: Please be aware of fraudulent emails regarding job postings, job offers and fake checks. FocusKPI's recruiting team will strictly reach out via @focuskpi.com email domain. If you have received fraudulent emails now or in the past, please report it to _ . The domain @focuskpijobs.com is fraudulent and not related to FocusKPI. Please do not not reply or communicate to anyone with @focuskpijobs.com.

Customer Support Specialist I Function: Customer Experience Reports to: Director, Customer Support Reviewed: 05.2026 Location: Based our Eastern or Central Time Zones in the United States Position Summary: The Customer Support Specialist I provides tier one support for OnBoard, Govenda, ES and related products for both customers and internal employees. This role is responsible for troubleshooting software and technical issues, resolving customer problems using our platforms, delivering an excellent customer experience, and becoming a subject matter expert on supported products. The position supports customers through email, chat, phone, web, and meeting tools while meeting service level expectations. Current support coverage is primarily aligned to U.S. business hours, based on operational needs. Team members must be available to work assigned schedules and participate in rotating on-call coverage for after-hours and weekend support. Key Responsibilities: • Resolve customer issues, answer customer questions, and provide product support for OnBoard, Govenda, and related platforms through ticketing systems, email, chat, phone, and virtual meetings., • Troubleshoot software, configuration, access, and technical issues for customers., • Prioritize support cases and provide timely customer updates on status, progress, and resolution., • Meet first response and service level expectations., • Escalate complex issues with clear documentation including problem statement, steps to reproduce, and environment details., • Assist customers with product navigation, features, workflows, and best practices., • Create and maintain internal and customer-facing knowledge articles., • Identify recurring issues, customer pain points, and training opportunities., • Partner with Customer Success Managers and internal teams to support customer outcomes., • Use AI tools responsibly to improve productivity, research, ticket quality, and customer experience., • Participate in quarterly trend reviews and continuous improvement initiatives., • Protect customer data and follow company security policies. Skills and Experience Needed: • Minimum 3+ years of experience in customer support, technical support, SaaS support, or related customer-facing roles., • Minimum 2+ years of experience using ticketing platforms such as Zendesk, ServiceNow, BMC Helix, Freshdesk, or similar case management tools., • Strong customer service mindset with passion for helping customers succeed., • Experience collaborating with Product, Engineering, QA, and Customer Success teams., • Basic knowledge of APIs, SSO, browser troubleshooting, HAR files, and browser logs preferred., • Familiarity with monitoring tools such as Datadog, Grafana, or Prometheus preferred., • Strong technical documentation and writing skills., • Ability to de-escalate customer concerns and remain calm under pressure., • AI fluency with experience using generative AI tools such as ChatGPT, Claude, Gemini, or similar platforms to improve productivity, research, and communication quality preferred. Competencies: Accountability Adaptability AI Curiosity / Innovation Applied Learning Business Acumen Collaboration Customer Focus Dealing w/Ambiguity Decision Making Driving for Results Initiating Action Planning & Organizing Technical/Professional Knowledge/Skills About the Company: Boards set the standard for what organizations can achieve. At OnBoard, our board management software helps boards function at a higher level so every organization can make a bigger difference in the world. Launched in 2011, today, OnBoard serves as the board intelligence platform for more than 5,000 organizations and their 12,000 boards and committees in 60 countries worldwide. With customers in higher education, nonprofit, healthcare systems, government, and enterprise business, OnBoard is the leading board management provider. OnBoard has grown from a class project at Purdue University in West Lafayette, Indiana in 2003 into the world’s leading board management software platform today. Backed by JMI Equity and the acquisitions of eScribe and Govenda, OnBoard is positioned to become the industry leader in Board Management and Meeting Solutions for private and public sector entities. Diversity Statement - Culture of Togetherness: At OnBoard, our mission is to encourage and celebrate a culture of togetherness. We acknowledge that uniqueness is powerful, and we welcome, foster, and appreciate all. Diversity, Equity, and Inclusiveness fuel the Pathfinder atmosphere and all our efforts. Our power is in our people and we Pledge 1% to give back to our communities and across the globe. OnBoard is an equal opportunity employer and committed to a diverse and inclusive working environment. Passageways does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation please email peopleops@passageways.com. Benefits and Perks: • Fully remote work with company provided equipment (laptop, software, etc.), • Employment with a growing, casual, fun, philanthropic minded company, • US Based Employees, • Comprehensive, high-quality medical/prescription drug plan options, as well as dental and vision plan offerings., • An employer contribution to your Health Savings Account (HSA) if you participate in a High Deductible Healthcare Plan., • Medical Flexible Spending Accounts available., • Dependent Care Flexible Spending Accounts available., • Basic life insurance in the amount of $50,000 or 1 X’s your salary (whichever is higher)., • Short and long-term disability and Accidental Death and Dismemberment benefits at no cost to you., • 401K Retirement Savings Plan with automatic enrollment at the first of the month following 60 days of employment at 5% to help you secure your financial freedom. We offer a generous company match that starts on the first of the month following 60 days of employment. The company match is dollar for dollar on the first 3% of your pay that you contribute and $0.50 on the dollar on the next 2%, for a total match of 4%., • Paid Time Off (PTO)/Holiday, • CAN Based Employees, • Employer paid Life and Accidental Death Insurance, • Contribution to Health Care Spending Account, • Dependent Life Insurance, • Optional Life Insurance, • LTD Insurance, • Drug and Paramedical Coverage, • Dental Insurance, • Vision Insurance, • EAP, • AUS Based employees, • Superannuation rate of 12%, • Monthly stipend of $400 AUD to purchase private medical insurance, • UK Based Employees (via EPG), • Pension - Aegon, • Passageways/OnBoard contributes 8% of the employee's basic salary, • Employees can contribute up to 100% of salary subject to max limits, • Enrolled from Day 1 of employment, • Private Medical Insurance, • Life Assurance, • Income Protection, • Critical Illness, • Employee Assistance Programme, • Serious Illness Benefit, • Help@Hand, • Cashplan Diversity Statement - Culture of Togetherness: At OnBoard, our mission is to encourage and celebrate a culture of togetherness. We acknowledge that uniqueness is powerful, and we welcome, foster, and appreciate all. Diversity, Equity, and Inclusiveness fuel the Pathfinder atmosphere and all our efforts. Our power is in our people and we Pledge 1% to give back to our communities and across the globe. OnBoard is an equal opportunity employer and committed to a diverse and inclusive working environment. We do not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Interview Transparency & Technology Disclosure We use video/audio recordings and artificial intelligence (AI) tools during our interview process to transcribe responses, evaluate skills, and streamline evaluations. Your data is processed securely and handled in line with our Privacy Policy and local data protection laws

Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients, including one in every county in the United States, and in 98% of primary care deserts. Ro has been recognized as a Fortune Best Workplace in New York and Health Care for four consecutive years (2021-2024). In 2023, Ro was also named Best Workplace for Parents for the third year in a row. In 2022, Ro was listed as a CNBC Disruptor 50. As the Associate Director of Customer Experience Operations at Ro, you’ll own the performance, health, and evolution of our outsourced member experience operations, partnering closely with multiple BPO providers and sites to deliver high-quality, consistent care to our patients. You’ll lead and develop senior customer experience leaders who oversee frontline teams within our BPO partners, ensuring Ro’s standards are met at scale through strong leadership, clear expectations, and disciplined performance management. In this role, you’ll operate as the primary owner of BPO outcomes. You’ll set the operating rhythm for outsourced support, hold partners and leaders accountable to service goals, and build an environment where teams feel supported, empowered, and proud of the care they deliver - regardless of location or partner. While your focus will be on external teams, you’ll collaborate closely with internal stakeholders to ensure alignment and consistency across the broader patient experience organization. You’ll bring a mindset of thoughtful, scalable operations, helping us work smarter by streamlining workflows, strengthening processes, and leveraging tools like CRM platforms, automation, and AI to enhance support without losing the human connection. You use data not just to measure outcomes, but to understand people - translating insights into meaningful actions that improve both the patient experience and the day-to-day lives of BPO teams. • Own the end-to-end performance of Ro’s outsourced member experience operations across multiple BPO partners, sites, and support channels (e.g., chat, messaging, email, voice), with accountability for service quality, productivity, staffing health, and overall operational effectiveness, • Lead, coach, and develop senior CX Leaders within BPO environments, setting clear expectations for performance, consistency, and growth while building strong leadership capability at scale, • Establish and evolve the operating model for outsourced, omnichannel support, including performance frameworks, staffing alignment, escalation paths, and operating rhythms that ensure teams are set up for success and aligned to Ro’s standards, • Serve as the primary partner to BPO leadership teams, driving accountability through clear goals, calibrated coaching and QA expectations, and a culture of continuous improvement, • Design and implement scalable workflows, SOPs, and knowledge tools that enable consistent, high-quality support across all external teams and channels, • Partner closely with QA, capacity planning, and strategy teams to identify systemic performance gaps and lead targeted, data-driven interventions across sites, vendors, and channels, • Leverage tools such as Zendesk, AI-enabled workflows, macros, automations, and chatbots to streamline operations, improve efficiency, and enhance the patient experience without losing the human touch, • Regularly analyze performance data across volume, quality, satisfaction, and efficiency — by channel and site - proactively identifying trends, risks, and opportunities for improvement, • Champion the voice of the patient by translating frontline and performance insights into clear recommendations for product, pharmacy, and engineering partners to improve the end-to-end, omnichannel experience, • Lead large-scale change management efforts across BPO partners, including structured rollout plans, documentation, training, and reinforcement to ensure adoption and sustained impact, • Build and sustain a high-trust, performance-driven culture within outsourced teams, where leaders and frontline agents feel supported, empowered, and connected to Ro’s mission, • 5+ years of experience in customer support or patient experience with increasing scope and ownership in complex, scaled environments, • 3+ years of direct ownership of BPO or offshore operations, including managing performance across multiple sites and/or vendors, • 3–5+ years of people leadership experience, including leading managers or senior leaders, with a strong track record of developing high-performing teams, • Experience owning omnichannel support operations (e.g., chat, messaging, email, voice) and driving consistency across channels at scale, • Hands-on familiarity with CRM and customer communications platforms (e.g., Zendesk), including automation, macros, and AI-enabled workflows - with the ability to partner effectively on tooling strategy and adoption, • Strong data fluency, with demonstrated experience analyzing performance across volume, quality, satisfaction, and efficiency, and translating insights into operational action, • Proven ability to design and implement standardized workflows, SOPs, and scalable process improvements across distributed or outsourced teams, • Excellent cross-functional collaboration and communication skills, with the ability to influence stakeholders across product, engineering, pharmacy, QA, and strategy, • Comfort operating in a fast-paced, high-growth environment, balancing near-term execution with long-term operational thinking, • Full medical, dental, and vision insurance + OneMedical membership, • Healthcare and Dependent Care FSA, • 401(k) with company match, • Flexible PTO, • Wellbeing + Learning & Growth reimbursements, • Paid parental leave + Fertility benefits, • Pet insurance, • Student loan refinancing, • Virtual resources for mindfulness, counseling, and fitness We welcome qualified candidates of all races, creeds, genders, and sexuality to apply.The target base salary for this position ranges from $133,000 - $165,000, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary. Ro recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites). At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law. See our California Privacy Policy _.

Job Description: Research and Markets forecasts the online education market to hit $350 BILLION by 2025. This number continues to rise since the impact of COVID. Which has forced online learning to go from a nicety to a necessity, becoming the center of our lives as we adapt to a rapidly changing education landscape. At the center of this quickly shifting online landscape is video. As of 2022, an average person spends 100 minutes per day watching online videos and 93% of brands say they got new customers through video. This also happens to be our company’s specialty. Specifically, helping people confidently sell their services and products with online video. And we practice what we preach with a detailed series of videos our prospects watch to understand what we offer, who it’s for and what the result is before ever getting on a call with you. Imagine having 4-5, high-quality, high-interest prospects plopped onto your calendar every single day. People who have already been warmed up by cutting-edge marketing and are eager to hear exactly what you’re offering. That’s the reality for members of our sales team. And as if that isn’t sweet enough, you’ll enjoy 10% commissions on products ranging from $5,000 to $7,500. There is ample opportunity for upward mobility within the company...and our commission plans are uncapped. But we’re choosy with who we let on the team. Because keeping our culture intact as we continue to grow is extremely important to us. Our sales culture consists of collaborative, high performing people who care about what they’re selling and who they’re selling it to. This is a team of people who want to make a lot of money, have fun while they do it and constantly improve their sales game. If that sounds like you - please apply. This is a commission-based opportunity that operates through gross sales, not profit That means for a true sales closer there is an unlimited earning potential. About You: Skills & Experience • Minimum one year experience as a sales closer over the phone/on video with a B2C offer (not B2B) with $50,000 in gross revenue, • Collaborative, team player, • Track record of 20%+ close rate while maintaining high integrity in sales, • Ability to maintain strong internal communication (notes in CRM, communicate with sales manager, record calls for review, etc.), • Experience with outbound lead generation (we’ve found paid, inbound leads are cake for people who have actually had to hunt for their sales), • Ability to maintain positive mindset and energy at all times, • A master of authoritative empathy with prospects, • Smart follow up strategy (not “just checking in” for “questions”), • Ability to persuasively paint before and after scenarios for prospects, • Overcome objections to generate sales, • Coach people through their fear to becoming the successful person they want to be on the other side, • Knack for customizing sales conversations to each prospect, • Simplifying complicated ideas in a way that is persuasive and doesn’t overwhelm Bonus Skills & Experience: • Experience successfully selling coaching to consumers, • Experience/understanding of digital marketing, • Experience/understanding with video and video marketing Responsibilities include: • Selling via video chat on Zoom, • Diligent follow up via email and/or text, • Proactively suggests ideas to improve sales process and pitch, • Record the customer’s personal information, detailed and accurately, with our CRM software, • Occasionally connecting and setting up sales appointments with list of warm organic leads who have not yet booked but expressed interest, • Recording short personalized videos before meeting with leads, • Maintaining a 30%+ close rate (the marketing funnel bringing in these leads is VERY dialed in and these leads are warm!), • Achieve agreed upon KPIs every month, • Keep records of calls and sales and record useful information with CRM software, • Collaborate with team to improve sales overall Requirements: • Smartphone and laptop with high speed internet access (video takes up a lot of bandwidth!) and social media, • A professional looking background when taking sales calls via video on Zoom, • Have a strong drive for success, • Available during the week during US based hours, • Ability to adapt and learn quickly - this is a fast-paced environment, • Solution focused vs. excuse focused About Us: Crushing it on Camera is a fast-growing company, built by a team that is passionate about helping people gain confidence and ultimately sales - with online video. Our founders, Abby & David, are award winning writers, actors and producers who work alongside your favorite celebrities in Hollywood. They realized Hollywood had a repeatable, predictable formula that would work like magic for the regular professionals as well…if they only had access to it. So, they condensed it, reformatted it, proved it by doing it themselves first, built a brand that was a smashing success and have now enjoyed showing hundreds of others the steps to achieving the same business changing success (with countless case studies and testimonials to back it up!) Their proven approach - the Hollywood method - takes all the secrets movie makers use to keep audiences engaged and spending… …and breaks them down into a step-by-step formula that allows our students to create compelling, professional looking videos in minutes instead of hours. The result is a clear, repeatable blueprint students can use to stand out in any market - even when there’s a sea of experts who seem to all be the same. Abby & David truly care for their students and love helping them embrace and own their confidence and expertise on video with a unique blend of online education, group coaching and a powerful community That means this is an offer a salesperson can feel confident will truly support and improve a client's life and business when they sell it. What you get working with us: • Work from home (or anywhere you can focus), • Flexible schedule - work whenever you want as long as it’s at least 30 hours a week *Ongoing sales training *A work/life balanced culture (as long as you’re closing sales and hitting goals - we don’t care) *Access to a wide variety of paid tools that help you close more sales with automations *High quality, high interest paid leads on your calendar asking to be sold *A team who’s open to ideas on how to generate more leads with our powerful marketing team *Lucrative sales bonus structure and competition How to Apply: To apply, please fill out written answers and film video answers to our questions - you’ll be selling on video so how you present yourself there is key. If you have a recorded sales call, please send it as that will help significantly. Zoom interview Job Types: Full-time, Part-time, Commission Pay: $100,000.00 - $500,000.00 + per year Schedule: • Monday to Friday, Saturdays and Sundays are optional Supplemental Pay: • Commission Pay, • Bonuses available COVID-19 considerations: We work remotely so you have full control of where you work. Work Location: • Fully Remote This Company Describes Its Culture as: • Innovative -- innovative and risk-taking, • Outcome-oriented -- results-focused with strong performance culture, • Team-oriented -- cooperative and collaborative This Job Is: • A job for which military-experienced candidates are encouraged to apply, • A job for which all ages, including older job seekers, are encouraged to apply, • Open to applicants who do not have a college diploma

At ClickUp, we’re not just building software. We’re architecting the future of work! In a world overwhelmed by work sprawl, we saw a better way. That’s why we created the first truly converged AI workspace, unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI, empowering millions of teams to break free from silos, reclaim their time, and unlock new levels of productivity. At ClickUp, you’ll have the opportunity to learn, use, and pioneer AI in ways that shape not only our product, but the future of work itself. Join us and be part of a bold, innovative team that’s redefining what’s possible! 🚀 ClickUp is looking for an experienced Engineering Manager to lead our fullstack team responsible for building and scaling our flagship products. As the leader of the team that owns the APIs and core experiences powering ClickUp, you will play a pivotal role in shaping the future of our platform. You will guide engineers working across the stack, from frontend experiences to backend infrastructure. Your focus will be on driving the development of new features, addressing performance and reliability challenges, and ensuring operational excellence as we continue to grow. This is an opportunity to make a significant impact on our core product while fostering a culture of technical excellence and collaboration. The Role: Technical Leadership: Provide hands-on technical guidance to the team, ensuring best practices in software development, architecture, and design. Team Management: Lead, mentor, and grow a team of engineers, fostering a culture of collaboration, innovation, and continuous improvement. Product Development: Drive the development of new features and enhancements, ensuring high performance, scalability, and reliability. Collaboration: Work closely with product managers, designers, and other engineering teams to align on goals, prioritize initiatives, and deliver exceptional user experiences. Code Quality: Oversee code reviews, ensure adherence to coding standards, and advocate for clean, maintainable, and testable code. Innovation: Stay up-to-date with the latest trends and technologies in collaborative editing, cloud infrastructure, and web development, and apply them to improve our product. Operational Excellence: Ensure the stability and performance of the Tasks platform, proactively addressing technical debt and optimizing system architecture. Qualifications: Technical Expertise: Proficiency in modern programming language (_ preferred), relational databases, and at least one modern frontend framework. Experience with AWS cloud services and infrastructure. Leadership Experience: Proven track record of managing and scaling engineering teams. Strong ability to mentor and develop technical talent. Problem-Solving Skills: Ability to tackle complex technical challenges and make data-driven decisions. Communication: Excellent verbal and written communication skills, with the ability to articulate technical concepts to non-technical stakeholders. Education & Experience: Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field, or equivalent industry experience. 7+ years of software engineering experience, with at least 2 years in a leadership role. #LI-REMOTE #LI-MAV Unsure if you meet all the qualifications of this job description but are deeply excited about the role? We hire based on ambition, grit, and a passion for improving the way people work. If you think ClickUp is the company for you, we encourage you to apply! At ClickUp, we assess every candidate based on the potential impact they can have. We hire the best people for the job and support each person’s journey to build their boldest career. Equal Opportunity Employer ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Privacy Notice ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our _ If you are a Philippine Job Applicant, please also see our _ for further details. Visa Sponsorship Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions. Fraud Alert ClickUp Talent Acquisition will only initiate contact via an @ email or through our official careers portal on . We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com. AI Processing Notice ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.

Remote Position: Online Wellness Coach / Customer Support Specialist Company Overview: Evolution Sports Group is a leading provider of online wellness coaching services, dedicated to helping individuals achieve their health and fitness goals. We offer personalized coaching programs, fitness plans, and nutrition guidance to our clients, all delivered through our innovative online platform. Our team is passionate about promoting a healthy and active lifestyle, and we are committed to providing exceptional support and guidance to our clients. Position Overview: We are seeking an experienced and enthusiastic Online Wellness Coach / Customer Support Specialist to join our growing team. This is a full-time, remote position that offers the opportunity to work from the comfort of your own home. As an Online Wellness Coach / Customer Support Specialist, you will play a key role in providing top-notch support to our clients and ensuring their success in our coaching programs. Key Responsibilities: • Provide personalized wellness coaching to clients through our online platform, including creating customized fitness plans and nutrition guidance, • Conduct regular check-ins with clients to monitor progress, provide support and motivation, and make necessary adjustments to their plans, • Respond to client inquiries and provide timely, helpful, and professional customer support via email, chat, and phone, • Maintain a deep understanding of our coaching programs and services to effectively answer client questions and provide guidance, • Collaborate with the coaching team to continuously improve our programs and services based on client feedback and industry trends, • Stay up-to-date on the latest health and wellness trends and research to provide the most relevant and effective coaching to clients, • Assist with administrative tasks such as scheduling appointments, managing client records, and processing payments, • Act as a brand ambassador for Evolution Sports Group and promote our services to potential clients Qualifications: • Associates or Bachelor's degree in a related field (e.g. exercise science, nutrition, health coaching) or equivalent experience, • Certified Health Coach or Personal Trainer preferred, • Minimum of 2 years experience in wellness coaching or a related field, • Excellent communication skills, both written and verbal, • Strong customer service skills and a passion for helping others, • Comfortable working in a remote, fast-paced, and dynamic environment, • Self-motivated and able to work independently, • Proficient in using online platforms and technology for coaching and customer support, • Knowledge of nutrition and fitness principles and ability to create customized plans for clients, • Ability to build rapport and establish trust with clients, • Flexible and adaptable to changing priorities and responsibilities We Offer: • Competitive salary and benefits package, • Flexible work schedule and the ability to work from home, • Opportunity for growth and development within the company, • A supportive and collaborative team environment, • The chance to make a positive impact on the lives of our clients and promote a healthier world If you are passionate about wellness, have a strong desire to help others, and thrive in a remote work environment, then we want to hear from you! Apply now to join our team at Evolution Sports Group and help us make a difference in people's lives. Compensation & Bonuses Competitive Pay Rate: $40–$60/hr based on experience and performance Paid Training: $40/hr for 1-week onboarding training Training Completion Bonus: $700 instant incentive after setup and training Work Schedule Flexible Scheduling: Choose Full-time (30–40 hrs/week) or Part-time (20 hrs/week) Options for morning, afternoon, or evening schedules No weekends required unless preferred Remote Work & Equipment 100% Remote Position — U.S.-based only Company-Provided Home Office Setup, including: High-performance laptop (Mac or Windows), Dual monitors, Printer/scanner, Headset + workstation accessories, Stipend for internet or electricity support Employee Benefits Package Paid Time Off (PTO) + Paid Sick Days Health, Dental & Vision Insurance Mental Health Support Access (virtual consultations) Paid Holidays 401(k) Retirement Savings Option (where applicable) Career Growth & Stability Guaranteed long-term placement with stable weekly hours Fast-track promotion opportunities every 3–6 months Company-sponsored certifications & skills training Internal mobility program — move into leadership, QA, HR, or project roles Extra Perks Monthly wellness allowance Employee recognition rewards Birthday stipend or digital gift card Annual performance review with salary increase potential

About _Owner is the AI growth system for local restaurants. Our AI continuously improves SEO, marketing, and online ordering to grow first-party orders. Unlike other companies that force small business owners to master their software to drive sales, Owner gives them a proven system run by experts. Owner is like having an army of engineers and marketers on your side, just like the big chains. Our visionWe’re starting by helping independent restaurants succeed online. But it’s not just restaurants that need our help. Most local businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive. Once we nail the solution for restaurants – we’ll scale it into every other local business type. In the future we envision, tens of millions of local business owners will use our technology to succeed in the digital age. _ Our tractionSince 2020, we've generated tens of millions in revenue and processed over half a billion dollars of online orders. 1 in 5 Americans have used an Owner.com website. More importantly, we’ve helped over 20,000 restaurant owners, and saved them nearly $200 million in fees. Our teamOur team is now in the low hundreds. We’ve got top talent from the most successful companies in SMB software, including: Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe. We’ll be scaling even faster in 2026 to keep pace with our customer growth. Where we workOwner is a remote-first, global company headquartered in San Francisco, with a sales hub in Toronto. For a few of our roles we prioritize in-person collaboration at one of our office locations. Most of our teammates are distributed throughout the globe. Please review the role description and discuss with your recruiter for more details on location! Why we’re looking for you_ is growing quickly, and we’re looking for a proactive, results-driven Customer Success Enablement Manager to serve as the embedded enablement partner for our global Customer Success and Support organization. In this role, you’ll work closely with CS leadership to design and operationalize a clear, effective post-live enablement strategy that equips our teams to reduce churn, improve retention, and deliver meaningful customer value at scale. You’ll focus on building, iterating, and scaling playbooks, training programs, and curricula that support CSMs and post-live teams throughout the customer lifecycle. As a key player in the customer experience, you’ll collaborate across Success, Support, RevOps, BizOps, and Enablement to translate account health insights into practical programs, crisp scripts, and repeatable motions. You’ll help reinvent existing frameworks, strengthen save and engagement motions, and partner with learning and content specialists to bring these strategies to life. Success in this role will be measured by improved customer retention, stronger save performance, and the adoption and effectiveness of CS enablement programs across our post-live teams.This role is 100% remote and open to candidates based anywhere in the United States or Canada. • Partner closely with Customer Success and Support leadership to design and operationalize a scalable post-live enablement strategy, • Build, refine, and scale playbooks, scripts, and curricula that improve CSM performance, customer conversations, and time-to-value, • Enable CS teams to drive down churn and increase revenue retention through practical tools, training, and guidance, • Translate customer health insights, retention metrics, and engagement data into targeted enablement programs that move key outcomes, • Reinvent and continuously improve onboarding, ongoing training, and health-based engagement motions across a growing global CS organization, • Ruthlessly prioritize an enablement roadmap focused on the highest-impact levers for retention, saves, and customer health, • Influence change across CS and Support by partnering with senior leaders and driving adoption of new frameworks and motions, • Customer Success & Customer Support Leadership, • Customer Success Managers and Post-Live Teams, • Revenue Operations and Business Operations, • Enablement, Learning Experience, and Content Partners, • 4+ years of experience in Revenue Enablement or Customer Success Enablement, with direct support of post-live CS organizations, • Proven success designing and executing end-to-end enablement programs (playbooks, scripts, onboarding, ongoing training) with measurable impact on retention and churn reduction, • Experience partnering with Director- and VP-level stakeholders to translate business goals into enablement strategies and roadmaps, • Strong program management skills, with the ability to move from strategy to hands-on execution and iteration, • Expertise in building clear, actionable playbooks for complex customer conversations (saves, renewals, optimization), • Comfort leveraging data (health scores, retention metrics, CSAT/NPS, engagement volume) to prioritize initiatives and guide decisions, • Hands-on experience with common enablement and CX tools (e.g., LMS, knowledge base tools like Guru, call recording/QA platforms, CRM or CS platforms), • Ability to operate effectively in fast-paced, ambiguous environments with a bias toward action and continuous improvement, • Bonus: Prior experience as a CSM or in a post-live customer-facing rolesPay and BenefitsThe estimated base salary range for this role is $110,000 - $120,000 USD plus a generous equity pre-IPO equity package. Other benefits include comprehensive health coverage, work from anywhere (100% remote workplace), unlimited PTO - plus extra fun perks! 🚩 Notice - Employment ScamsCommunication from our team regarding job opportunities will only be made by an Owner team member with an @owner.com email address.We do not conduct interviews over email or chat platforms, and we will never ask you to provide personal or financial information such as your mailing address, social security number, credit card numbers or banking information. If you believe you are being contacted by scammer, please mark the communication as "phishing" or “spam” and do not respond.

Job Title: Customer Service – Booking Hotels | Work From Home Job Type: Flexible Schedule | Remote Work About Us: We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. We’re committed to delivering excellent customer service and helping travelers create unforgettable experiences around the world. Position Overview: We are looking for friendly, detail-oriented individuals to join our team as Customer Service Representatives focused on hotel bookings. In this remote role, you will assist clients with researching, planning, and securing hotel accommodations that fit their preferences and needs. This position is ideal for those who enjoy helping people, love travel, and thrive in a virtual work environment. Comprehensive training and ongoing support are provided to help you succeed. • Assist clients in selecting and booking hotel accommodations, • Provide accurate information on hotel amenities, pricing, and availability, • Respond promptly and professionally to client inquiries via phone, email, or online chat, • Maintain detailed and accurate records of client interactions and bookings, • Collaborate with team members to ensure seamless client experiences, • Stay updated on hotel offerings, travel trends, and industry changes, • Attend virtual training sessions and team meetings, • Strong communication and customer service skills, • Friendly, professional demeanor and positive attitude, • Comfortable working independently and managing time effectively, • Basic computer skills and a reliable internet connection, • Interest in travel and helping clients plan memorable stays, • Previous experience in customer service, hospitality, or sales is a plus but not required, • Flexible, remote work environment, • Full training and access to industry resources and tools, • Supportive team culture and mentorship, • Income-earning possibilities based on performance, • Exclusive travel discounts and perks through industry partners, • Personal and professional development opportunities $40,000 - $70,000 a year Excited to help clients book amazing hotel stays? Apply today and become part of the team! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Mercier Consultancy MD is excited to offer a fantastic opportunity for a Dutch Speaking Customer Service Agent in sunny Greece, complete with a generous relocation package! This position allows you to enjoy a vibrant lifestyle in a beautiful country while delivering exceptional customer support to Dutch-speaking clients. • Provide stellar customer service to Dutch-speaking customers via phone, email, and chat, handling inquiries related to our products and services., • Assist customers with product selection, order processing, and account management, ensuring a smooth and pleasant experience., • Troubleshoot issues and resolve customer complaints with a focus on achieving high customer satisfaction., • Document customer interactions in the CRM system to maintain accurate records and track feedback., • Collaborate with team members to enhance service efficiency, share best practices, and elevate the customer experience., • Stay informed about product updates and promotions to provide knowledgeable assistance to clients., • Fluency in Dutch (both written and spoken); proficiency in English is advantageous., • Previous experience in customer service is preferred, ideally in a fast-paced environment., • Strong communication skills and a dedication to delivering outstanding customer service., • Ability to effectively manage customer issues and provide timely resolutions., • Familiarity with CRM systems and general computer proficiency., • Willingness to relocate to Greece, embracing a new cultural experience., • Positive attitude and a passion for helping customers succeed., • Competitive Monthly, • Monthly Performance Bonus, • Fully Paid Training, • Health Insurance, • 2 Extra Salaries Per Year, • And Much More...

We’re hiring a Technical Support Specialist (Tier 1) to join our remote team in the U.S. In this entry-level role, you’ll be the first line of support for Conversica customers. You’ll provide outstanding service, guided troubleshooting, and a clear, confident voice when customers need help. You’ll triage support tickets, assist with product navigation and account updates, and collaborate with Tier 2 Support Engineers and cross-functional teams. If you're energized by helping others, curious about how software works, and looking to build hands-on experience in the SaaS world, this could be a great fit. • Deliver timely and professional support to customers via email, phone, and live chat., • Troubleshoot and diagnose technical issues related to Conversica’s software, following standardized processes., • Use internal systems (e.g., Zendesk, Salesforce) to manage, prioritize, and track support tickets., • Escalate complex issues to Tier 2 support and proactively communicate status updates to stakeholders., • Identify recurring issues or trends and share observations with the team., • Apply product customizations and optimizations submitted by the Customer Success team., • Support the knowledge base by documenting common solutions or FAQs., • Collaborate with teammates to ensure a high-quality customer support experience., • 1+ years in a SaaS, IT, or Help Desk support role (or relevant internship experience)., • Excellent written and verbal communication skills., • Strong technical aptitude and problem-solving skills., • Ability to work independently and prioritize multiple tasks in a fast-paced environment., • Familiarity with support tools such as Zendesk, JIRA, Salesforce, or similar., • Basic understanding of CRMs, marketing platforms, or willingness to learn., • Interest in learning foundational SQL concepts over time., • High school diploma or equivalent required; associate degree or higher preferred., • Willingness to occasionally work weekends or holidays as needed.This is a full-time, hourly, non-exempt role. The hourly pay range for this position is $24.00 to $27.00, depending on market location and experience. Conversica offers a comprehensive benefits package including health, dental, vision, PTO, holiday pay, and 401(k).

ABOUT THE ROLE Location - US (remote); availability across US time zones expected Type - Full-time Compensation - $65,000 – $78,000 base (OTE $90,000 – $105,000) This is a two-part role. The first part is sales: you own both inbound and outbound activities - from answering enquiries coming in as well as outbound strategies to people who have already raised their hand with intent to purchase signals and convert them. The second part is care: once someone books, you're their pre-trip point of contact, making sure the run-up to their first WeRoad adventure is smooth, reassuring, and worthy of a five-star review. What you'll own Own the inbound sales funnel end-to-end — converting incoming leads (chat, email, phone, social DMs) into booked travellers, while ensuring every interaction reflects the WeRoad experience and tone. Manage and optimise the inbound pipeline, prioritising high-intent leads, following up promptly, and guiding customers from first enquiry to confirmed booking. Outbound conversion: work the warm-intent list every day — abandoned cart, notify-me, wishlist, recent high-intent browsers — across email, phone, and SMS, and convert them into booked passengers. Pipeline hygiene & reporting: keep the CRM clean and current — every touch logged, every objection captured — and feed patterns back to the rest of the team. Pre-trip support: be the pre-departure point of contact for booked US travelers — questions, changes, paperwork, reassurance. Many will be first-time international or first-time-solo travelers, and a calm, human response is the product. Exceptions & changes: handle pre-trip changes and the occasional exception. You'll surface these and execute approved calls. Handoffs & escalation: coordinate with HQ customer care and the Group Leaders so nothing falls between the US and global teams, and escalate emergencies per the playbook. What you'll be measured on Converted passengers from inbound and outbound and the conversion rate on warm-intent leads. CRM/owned-outreach contribution to total US passengers. Speed and quality of pre-trip response (time-to-first-response, resolution, CSAT). Pre-trip NPS / review quality for travelers you support. What you bring 3+ years in a quota-carrying sales role (inside sales, SDR/AE, high-velocity) inbound/outbound, or consumer sales. You're comfortable on the phone and resilient to a lot of voicemail. Connect with leads by any means necessary. Genuine persuasion skills and the discipline to work a list daily without being told. Real customer-service instinct — you can switch from closing to caretaking and mean it, especially with anxious first-time travelers. A consultative, customer-first sales approach, strong communication skills, and the ability to turn enquiries into trust. You're comfortable working to targets and using CRM data to prioritise and improve. CRM fluency and clean data habits; comfortable with email/SMS outreach tooling. Clear, warm written and verbal US-English communication. Native level expected. Authorized to work in the US; flexible across US time zones (some early or late hours to reach customers). Nice to have Experience selling an experience, membership, or considered consumer purchase (travel, events, fitness, education). You've carried a number at an early-stage company and liked it. What we offer: 401(k) with employer matching Health & Dental insurance $1,400/year travel discount in our WeRoad trips! Trust-based holidays – Performance over hours. We recommend 4 weeks per year. New parent support – $3,600/year gross for 3 years after birth or adoption (prorated if your child is under 3 when you join). Performance-based bonus – Discretionary, based on your results and company performance. Extra benefits – $1,000 wedding bonus, one-off bonus at 5 years, and ongoing learning opportunities. Ready to apply? At WeRoad, cultural fit matters as much as skills. We assess both the what, what someone brings and the how, how they work and live our values. The interview process will consist of: Application. Please explain us why you think you could be a great fit while applying. Introductory call with Talent Acquisition Lead Technical interview with GTM Director Technical review with General Manager USA & GTM Director Culture Champions step About WeRoad: Connecting People, Culture and Stories WeRoad is a tech-enabled group-travel company built on one idea: the people you travel with matter more than the place. We put small groups of solo travelers on curated 7- to 10-day trips, led by trained Group Leaders, and they come home with a new set of friends. Founded in Italy, now ~€130M+ in revenue across Europe, we're launching in the United States with Austin as our first city and a simple operating principle: one city, one product, one customer, done exceptionally well before we scale. We don't act like a tour operator and we don't want to be mistaken for one. No palm trees, no stock-photo sunsets, no “book now” shouting. Our voice is friendly, a little ironic, and human — we earn attention by being culturally relevant, not by chasing people with ads. If “we attract, we don't chase” resonates with you, keep reading. Sounds exciting? Check out our _! WeRoad is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. Applicants must be authorized to work in the United States. WeRoad does not sponsor employment visas for this position.

Flock Safety is the leading safety technology platform, helping communities thrive by taking a proactive approach to crime prevention and security. Our hardware and software suite connects cities, law enforcement, businesses, schools, and neighborhoods in a nationwide public-private safety network. Trusted by over 5,000 communities, 4,500 law enforcement agencies, and 1,000 businesses, Flock delivers real-time intelligence while prioritizing privacy and responsible innovation. We’re a high-performance, low-ego team driven by urgency, collaboration, and bold thinking. Working at Flock means tackling big challenges, moving fast, and continuously improving. It’s intense but deeply rewarding for those who want to make an impact. With nearly $700M in venture funding and a $7.5B valuation, we’re scaling intentionally and seeking top talent to help build the impossible. If you value teamwork, ownership, and solving tough problems, Flock could be the place for you. Are you a self-motivated and established outside sales professional that wants to make money selling an innovative technology while also solving crime? If you thrive in a competitive, fast-paced, and mission-driven environment, this is a game-changing opportunity for you. Flock is looking to add a Regional Account Executive to our growing Public Sector sales team. This person will play a key role in helping Flock grow, focusing on a single market, owning demand generation, partnerships, and full cycle software sales. This is a 100% remote field sales opportunity and requires regional travel up to 50% during peak seasons. Candidates must live local to Ohio or in Chicago, Boston, or ATL territory. 5-7 years of full cycle sales experience, with an emphasis on outside/field software sales. Self-starter mentality with a willingness to learn, take initiative, and produce results in a defined territory. Experience using outbound sales strategies to develop new business within a defined territory. Able to quickly digest and learn technical products, and become the subject matter expert for your clients. Strong presentation and demonstration skills. Energized by solving customer's problems- e.g. consultative sales approach. Enjoy working in a fast paced, data-driven sales environment. Startup experience is a plus. Feeling uneasy that you haven’t ticked every box? That’s okay; we’ve felt that way too. Studies have shown women and minorities are less likely to apply unless they meet all qualifications. We encourage you to break the status quo and apply to roles that would make you excited to come to work every day. We are a results-oriented culture and believe job descriptions are a thing of the past. We prescribe to 90 day plans and believe that good days, lead to good weeks, which lead to good months. This serves as a preview of the 90 day plan you will receive if you were to be hired as a Regional Account Executive at Flock Safety. The First 30 Days Learn the market, understand existing customers, meet your peers, understand LE use cases, develop expertise in your industry in order to see success in your territory. Pass your Demo Certification to receive your Book of Accounts. Outbound activity outside of your normal required training and courses. The First 60 Days Build your territory and drive pipeline through outbound, LE referrals, and your territory. Join CSM calls, set up weekly 1:1s with Director, and other internal cross-functional bi-weekly meetings. In-person shadowing, creating 16+ opportunities, and close your first deal. 90 Days & Beyond Maintain accurate forecasting, weekly and bi weekly checkins with your Director and cross-functional teams. Meet with a current customer for a ride along, a community liaison officer, and dispatcher. Complete meetings with net new logos, create 20+ opportunities, and close 7 deals. Salary & Equity In this role, you’ll receive a starting you’ll receive a starting OTE of $250,000 as well as Flock Safety Stock Options, and uncapped commissions. Base salary is determined by job-related experience, education/training, as well as market indicators. Your recruiter will discuss this in-depth with you during our first chat. The Perks 🌴Flexible PTO: We seriously mean it, plus 11 company holidays. ⚕️Fully-paid _ plan for employees: including Medical, Dental, and Vision and an HSA match. 👪Family Leave: All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time. 🍼Fertility & Family Benefits: We have partnered with _, a complete digital health benefit for starting and raising a family. In 2025, Flock will provide a $ 50,000-lifetime maximum benefit related to eligible adoption, surrogacy, or fertility expenses. 💖Caregiver Support: We have partnered with _ to provide our employees with caregiver support 💸Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions. 💚ERGs: We want all employees to thrive and feel like they belong at Flock. We offer four ERGs today - Women of Flock, Flock Proud, LEOs and Melanin Motion. If you are interested in talking to a representative from one of these, please let your recruiter know. 💻WFH Stipend: $150 per month to cover the costs of working from home. 📚Productivity Stipend: $300 per year to use on Audible, Calm, Masterclass, Duolingo and so much more. 🏠Home Office Stipend: A one-time $750 to help you create your dream office. 🐾Pet Insurance: We’ve partnered with _ to provide insurance for our employee’s fur babies. If an offer is extended and accepted, this position requires the ability to obtain and maintain Criminal Justice Information Services (CJIS) certification as a condition of employment. Applicants must meet all FBI CJIS Security Policy requirements, including a fingerprint-based background check. Flock is an equal opportunity employer. We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us. We are committed to fostering an environment that is inclusive, transparent, and collaborative. Mutual respect is central to how Flock operates, and we believe the best solutions come from diverse perspectives, experiences, and skills. We embrace our differences and know that we are stronger working together. If you need assistance or an accommodation due to a disability, please email us at recruiting@flocksafety.com. This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process. At Flock Safety, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, as well as market indicators. The range above is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future. This job posting may span more than one career level. Flock Safety is aware of fraudulent individuals and agencies falsely claiming to represent our company. All legitimate communication from Flock Safety will come from an email address ending in @. We do not make job offers through messaging apps, social platforms, or unauthorized third parties, and we will never request payment or sensitive personal information during the hiring process. If you encounter suspicious outreach related to a Flock Safety role, please report it to

Every community deserves to be safe, it’s a fundamental right. Our mission is simple - to build technology that reduces crime and protects privacy. Flock partners with cities, businesses, schools, and neighborhoods to help protect where people live, work, and play. Last year, Flock technology supported over 1 million criminal investigations. We've also helped solve approximately 20% of reported crimes in areas where we're deployed, and have played a role in locating more than 10,000 missing people. We are a high-performance team united by urgency, ownership, and a shared commitment to meaningful impact. The work is fast-paced and the expectations are high. We push beyond perceived limits, support each other, and hold ourselves accountable to delivering results that matter. With over $1B in funding and an $8.3B valuation, we are scaling with intention and investing in the people who will help us build what others said could not be done. At Flock, you will find the opportunity to grow quickly, take on real responsibility, and contribute to something bigger than yourself. The Opportunity As a Staff Security Engineer, PSIRT Lead, you will stand up and run Flock's Security Incident Response Team (PSIRT) as the single point of accountability for every externally-reported and internally-discovered vulnerability that touches a Flock product. Coordinating with teams about fixes happens as much as coordinating with your security counterparts for security validation. You will be the operational owner of our newly established CNA, the technical owner of our Coordinated Vulnerability Disclosure (CVD) program, and the cross-functional coordinator who drives fixes to closure across Hardware, Firmware, Device SRE, Cloud SRE, Mobile, ML, Legal, Comms, and Customer Support. This is an individual contributor role with no direct reports. You will lead by influence across engineering, legal, communications, and support, setting the SLAs, the metrics, the playbooks, and the public security advisories that the rest of the company executes against. While you will partner closely with our Detection & Response team and Corporate Security, PSIRT is distinctly product-focused: every cycle you spend should reduce risk for the devices in the field and the customers who depend on them. The Skillset 7+ years in security engineering with at least 4 years directly running or leading a PSIRT, product security, or coordinated vulnerability disclosure function. Experience at a company that ships connected hardware (LPR/IP cameras, ICS/OT, automotive, medical, or networking gear) is highly preferred. Demonstrated end-to-end ownership of the FIRST PSIRT Services Framework v1.1 service areas (Stakeholder Ecosystem, Discovery, Triage, Remediation, Disclosure). You can talk credibly about how you implemented each in a previous role. Hands-on operational experience acting as a CVE Numbering Authority (CNA) or leading the technical onboarding of one. Deep knowledge of CNA Operational Rules v4.x, CVE scope definition, and root coordination (CISA ICS-CERT, MITRE). Deep familiarity with ISO/IEC 29147 (disclosure), ISO/IEC 30111 (handling), the CERT/CC Guide to CVD, and CISA Binding Operational Directive 20-01. Strong technical understanding across product security, with deep operational experience in at least three of the following (areas 1 and 2 are highly prioritized): Embedded/Firmware Security (Secure boot, hardware root of trust, UART/JTAG/USB attack surfaces, OTA integrity). Linux/Android Device Security. Cloud Security on AWS (IAM, EKS, federation, secrets management). Mobile/Web App Security (OWASP Top 10, GraphQL, authn/authz). ML/CV Model Security (Adversarial inputs, data poisoning, extraction). Fluent with CVSS v3.1/v4.0, CWE classification, EPSS, and SSVC frameworks. You can defend a severity decision in front of an engineering VP and an external researcher in the same week without changing your story. Exceptional written skills. You can draft a sharp, customer-facing security advisory, a precise CVE record, an internal postmortem, and a board-level executive summary of the same event—tailoring the tone perfectly to each audience. Ability to obtain and maintain CJIS certification as a condition of employment. Feeling uneasy that you haven’t ticked every box? That’s okay; we’ve felt that way too. Studies have shown women and minorities are less likely to apply unless they meet all qualifications. We encourage you to break the status quo and apply to roles that would make you excited to come to work every day. 90 Days at Flock We prescribe to 90 day plans and believe that good days lead to good weeks, which lead to good months. This serves as a preview of the 90 day plan you will receive if you were to be hired in this role at Flock. The First 30 Days The First 30 Days Assess the existing security and incident response landscape across our product and infrastructure ecosystem. Establish relationships with key cross-functional stakeholders across Engineering, Product, Legal, Communications, Customer Support, and Operations to define a collaborative incident response matrix. Draft a baseline Security Incident Response Team (PSIRT) operating model; including intake channels, triage SLAs, severity rubrics, and disclosure policies for leadership review. The First 60 Days Complete onboarding with relevant vulnerability management authorities and validate the end-to-end workflow by successfully processing an initial identifier assignment. Establish central tracking workflows and documentation templates to streamline and automate the logging, remediation, and reporting of security findings. 90 Days & Beyond Manage response operations against established SLAs, tracking key metrics like time-to-triage, time-to-fix, and time-to-disclose, and deliver regular performance updates to leadership. Execute coordinated public security advisories when necessary, ensuring patches, customer communications, and public disclosures are seamlessly synchronized. Salary & Equity In this role, you’ll receive a starting salary between $185,000 and $230,000 as well as Flock Stock Options. Base salary is determined by job-related experience, education/training, as well as market indicators. Your recruiter will discuss this in-depth with you during our first chat. Location We’re building the impossible, together. To drive innovation through in-person collaboration, we’re prioritizing candidates in our key hubs: Atlanta, Boston, Chicago, Denver, Los Angeles, New York City, San Francisco, and Austin. While we value the energy of our hub communities, we embrace remote work and welcome applications from exceptional talent across the United States. The Perks Flexible PTO: We offer non-accrual PTO, plus 11 company holidays. ⚕️Fully-paid _ plan for employees: including Medical, Dental, and Vision and an HSA match. Family Leave: All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time. Fertility & Family Benefits: We have partnered with _, a complete digital health benefit for starting and raising a family. Flock will provide a $50,000-lifetime maximum benefit related to eligible adoption, surrogacy, or fertility expenses. Spring Health: Spring Health offers a variety of mental health benefits, including therapy, coaching, medication management, and digital tools, all tailored to each individual's needs. Caregiver Support: We have partnered with _ to provide our employees with caregiver support Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions. ERGs: We want all employees to thrive and feel like they belong at Flock. We offer four ERGs today - Women of Flock, Flock Proud, LEOs and Melanin Motion. If you are interested in talking to a representative from one of these, please let your recruiter know. WFH Stipend: $150 per month to cover the costs of working from home. Productivity Stipend: $300 per year to use on Audible, Calm, Masterclass, Duolingo and so much more. Home Office Stipend: A one-time $750 to help you create your dream office. If an offer is extended and accepted, this position requires the ability to obtain and maintain Criminal Justice Information Services (CJIS) certification as a condition of employment. Applicants must meet all FBI CJIS Security Policy requirements, including a fingerprint-based background check. Flock is an equal opportunity employer. We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us. We are committed to fostering an environment that is inclusive, transparent, and collaborative. Mutual respect is central to how Flock operates, and we believe the best solutions come from diverse perspectives, experiences, and skills. We embrace our differences and know that we are stronger working together. If you need assistance or an accommodation due to a disability, please email us at recruiting@flocksafety.com. This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process. At Flock, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, as well as market indicators. The range above is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future. This job posting may span more than one career level. Flock is aware of fraudulent individuals and agencies falsely claiming to represent our company. All legitimate communication from Flock will come from an email address ending in @. We do not make job offers through messaging apps, social platforms, or unauthorized third parties, and we will never request payment or sensitive personal information during the hiring process. If you encounter suspicious outreach related to a Flock role, please report it to

Flock Safety is the leading safety technology platform, helping communities thrive by taking a proactive approach to crime prevention and security. Our hardware and software suite connects cities, law enforcement, businesses, schools, and neighborhoods in a nationwide public-private safety network. Trusted by over 5,000 communities, 4,500 law enforcement agencies, and 1,000 businesses, Flock delivers real-time intelligence while prioritizing privacy and responsible innovation. We’re a high-performance, low-ego team driven by urgency, collaboration, and bold thinking. Working at Flock means tackling big challenges, moving fast, and continuously improving. It’s intense but deeply rewarding for those who want to make an impact. With nearly $700M in venture funding and a $7.5B valuation, we’re scaling intentionally and seeking top talent to help build the impossible. If you value teamwork, ownership, and solving tough problems, Flock could be the place for you. We are seeking a Public Affairs Manager to play a critical role in engaging with external stakeholders to enhance public safety in our communities. Reporting to the Director of Public Affairs, this role will focus on collaborating with cross-functional partners to engage with local elected officials, grassroots/grasstops organizations, and community leaders. You will represent Flock Safety externally, including regularly speaking at city council meetings, help build credibility across a variety of stakeholder audiences, develop meaningful partnerships, and elevate the voices of our customers and those who benefit from our tools to help advance our strategic policy objectives. The ideal candidate is a strategic thinker and skilled communicator who thrives in complex landscapes, excels at relationship-building, and is passionate about amplifying Flock Safety’s mission and impact. Previous experience in the tech industry is preferred. Direct experience engaging with public affairs audiences at the local executive level (mayor, council member, city manager level), including on the campaign trail, in an advocacy role, or in local government. Ability to thrive and get results in a fast-paced, demanding environment. Self-starter; intrinsically motivated with grit who approaches challenges with a solutions-oriented mindset. Ability to travel on short notice and a willingness to work long hours that city council meetings sometimes require. Has a knack for clear communication on complex topics, both to experts and laypeople, in a variety of formats, from writing to community engagement to giving formal presentations and testimony. A sophisticated understanding of the regional political landscape at the city and county level. Passion about our mission and the opportunity to help elected officials fully realize their public safety priorities. The ability to work in a bipartisan landscape and think creatively about political coalition building. Public policy, business, or other relevant degree/experience. Experience managing relationships with influential community groups/organizations. Preexisting network of relationships in the region is a strong plus. Feeling uneasy that you haven’t ticked every box? That’s okay; we’ve felt that way too. Studies have shown women and minorities are less likely to apply unless they meet all qualifications. We encourage you to break the status quo and apply to roles that would make you excited to come to work every day. We are a results-oriented culture and believe job descriptions are a thing of the past. We prescribe to 90 day plans and believe that good days, lead to good weeks, which lead to good months. This serves as a preview of the 90 day plan you will receive if you were to be hired in this role at Flock Safety. The First 30 Days Review current local legislative initiatives in your region, shadow multiple municipal engagements including city council testimony, begin relationship building with preexisting stakeholders, assess the team's strengths and opportunities, and have full literacy in Flock’s suite of products. The First 60 Days Understand your region’s sales objectives and how your work supports those goals. Engage in the enablement process from start to finish under supervision including speaking at a city council meeting. Initiate new third party partnerships that complement Flock’s policy objectives and have a communications plan to maintain consistent contact with all stakeholders in your region. 90 Days & Beyond At this point, you should be fully off and running. You should have successfully, you should feel both comfortable operating at Flock and within your team, and you are confidently representing Flock before Public Affairs audiences across your region. In this role, you’ll receive a salary range of $130,000 -$170,000 as well as Flock Safety Stock Options. We don't offer bonuses. Base salary is determined by job-related experience, education/training, as well as market indicators. Your recruiter will discuss this in-depth with you during our first chat. 🌴Flexible PTO: We offer non-accrual PTO, plus 11 company holidays. ⚕️Fully-paid _ plan for employees: including Medical, Dental, and Vision and an HSA match. 👪Family Leave: All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time. 🍼Fertility & Family Benefits: We have partnered with _, a complete digital health benefit for starting and raising a family. Flock will provide a $50,000-lifetime maximum benefit related to eligible adoption, surrogacy, or fertility expenses. 🧠Spring Health: Spring Health offers a variety of mental health benefits, including therapy, coaching, medication management, and digital tools, all tailored to each individual's needs. 💖Caregiver Support: We have partnered with _ to provide our employees with caregiver support. 💸Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions. 💚ERGs: We want all employees to thrive and feel like they belong at Flock. We offer four ERGs today - Women of Flock, Flock Proud, LEOs and Melanin Motion. If you are interested in talking to a representative from one of these, please let your recruiter know. 💻WFH Stipend: $150 per month to cover the costs of working from home. 📚Productivity Stipend: $300 per year to use on Audible, Calm, Masterclass, Duolingo and so much more. 🏠Home Office Stipend: A one-time $750 to help you create your dream office. Flock is an equal opportunity employer. We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us. We are committed to fostering an environment that is inclusive, transparent, and collaborative. Mutual respect is central to how Flock operates, and we believe the best solutions come from diverse perspectives, experiences, and skills. We embrace our differences and know that we are stronger working together. If you need assistance or an accommodation due to a disability, please email us at recruiting@flocksafety.com. This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process. At Flock Safety, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, as well as market indicators. The range above is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future. This job posting may span more than one career level. Flock Safety is aware of fraudulent individuals and agencies falsely claiming to represent our company. All legitimate communication from Flock Safety will come from an email address ending in @. We do not make job offers through messaging apps, social platforms, or unauthorized third parties, and we will never request payment or sensitive personal information during the hiring process. If you encounter suspicious outreach related to a Flock Safety role, please report it to

Revolution Medicines is a late-stage clinical oncology company developing novel targeted therapies for patients with RAS-addicted cancers. The company’s R&D pipeline comprises RAS(ON) inhibitors designed to suppress diverse oncogenic variants of RAS proteins. The company’s RAS(ON) inhibitors daraxonrasib (RMC-6236), a RAS(ON) multi-selective inhibitor; elironrasib (RMC-6291), a RAS(ON) G12C-selective inhibitor; zoldonrasib (RMC-9805), a RAS(ON) G12D-selective inhibitor; and RMC-5127, a RAS(ON) G12V-selective inhibitor, are currently in clinical development. As a new member of the Revolution Medicines team, you will join other outstanding professionals in a tireless commitment to patients with cancers harboring mutations in the RAS signaling pathway. The Opportunity: The Senior Director, HEOR/RWE is a leader within the organization, responsible for developing an HEOR/RWE strategy and executing HEOR plans and activities related to Revolution Medicines assets intended for use in pancreatic and colorectal cancer. They will be accountable for demonstrating the value of Revolution Medicines products to healthcare organizations, allowing them to make informed decisions. They will work closely with the Medical Affairs team as well as other cross-functional teams to optimize the Integrated Evidence Plan (IEP) and to deliver evidence supporting the use of Revolution Medicines products. The candidate must also be able to provide input and strategic guidance on the global value of the product as well as have demonstrated success in evidence generation globally. The Senior Director HEOR/RWE will participate with the matrix team across the function to ensure alignment of all activities with the strategic and tactical plans. This individual will serve as an HEOR expert internally and also while representing RevMed externally at industry conferences. This is an exceptional opportunity to contribute to the advancement of healthcare by providing evidence that can shape the future of patient care in oncology. Reporting to the Executive Director of HEOR/RWE GI, the Senior Director, HEOR/RWE will: Develops and evolves product HEOR/RWE strategy, including integration with development and market access planning. Aligns with Medical Affairs and Development leadership to design research and delivers evidence consistent with the medical strategy and IEP. Delivers HEOR/RWE tactics with quality and in alignment with agreed upon timing. Provides HEOR/RWE leadership on matrix teams and working groups. Leads enterprise partnerships with payers, HTA agencies, and global consortia to help shape access strategy, policies, evidence standards, and evidence generation activities. Works with the HEOR/RWE and Medical Affairs leadership to ensure critical value insights are communicated to key internal teams. Provides HEOR evidence which addresses the needs and expectations of key stakeholders such as patients, healthcare providers, payers and Health Technology Assessment (HTA) agencies. Effectively presents research findings to internal and external stakeholders to improve internal decision making and to promote wider adoption of research findings across external stakeholders. Facilitates the communication of the value proposition of Revolution Medicines’ portfolio, allowing key healthcare and formulary professionals to make informed therapeutic decisions. Engage sand collaborate with external partners including payers, health care providers, thought leaders, patient advocates, and decision-makers to establish/maintain strong partnerships and gather insights into research programs. Facilitates and implement real-world research partnership engagements with leading healthcare, academic and payer organizations to co-create value evidence and help drive evidence-based optimal care. Stays up to date with and add to the advancements in health economics methodologies and best practices; support the build of disease area HEOR/RWE disease area capability, establishing best practices, external visibility, and functional excellence across the medical affairs network. Identifies and interface with HEOR & RWE experts and organizations, profiles data sources and related organizations as they relate to Revolution Medicines’ portfolio and therapeutic areas. Closely monitors new trends in health policy and payer environment, assess competitive data gaps and communicate to the organization, to help Revolution Medicines build industry-leading capabilities and be on the cutting edge of evidence-based medicine and HEOR research. Required Skills, Experience and Education: Deep expertise in health economics, outcomes research, patient-reported outcomes or related fields in the biotechnology or pharmaceutical industry. Experience in oncology HEOR and RWE development. Minimum 10-13 years of relevant experience with an advanced degree in a relevant field (MD, PhD, PharmD). Track record of high impact publications in HEOR/RWE topics. Proven success influencing payer/HTA strategy and incorporating HEOR considerations into clinical development programs. Strong written and interpersonal communication skills, with an ability to present complex technical information clearly. Demonstrated ability to lead evidence generation initiatives and to communicate HEOR value to internal senior leadership and external decision-makers. Knowledge and experience in managed care, integrated delivery networks, formulary decision-making, and payment/access models. Ability to establish relationships with experts in real world evidence (RWE) and therapeutic areas of interest. Preferred Skills: 10+ years of relevant experience in the pharmaceutical/biotech industry. Global launch experience. Experience related to gastrointestinal oncology. #LI-Hybrid #LI-VN1 The base pay salary range for this full-time position for candidates working onsite at our headquarters in Redwood City, CA is listed below. The range displayed on each job posting is intended to be the base pay salary range for an individual working onsite in Redwood City and will be adjusted for the local market a candidate is based in. Our base pay salary ranges are determined by role, level, and location. Individual base pay salary is determined by multiple factors, including job-related skills, experience, market dynamics, and relevant education or training. Please note that base pay salary range is one part of the overall total rewards program at RevMed, which includes competitive cash compensation, robust equity awards, strong benefits, and significant learning and development opportunities. Revolution Medicines is an equal opportunity employer and prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, disability, marital status, medical condition, and veteran status. Revolution Medicines takes protection and security of personal data very seriously and respects your right to privacy while using our website and when contacting us by email or phone. We will only collect, process and use any personal data that you provide to us in accordance with our and . For additional information, please contact . Base Pay Salary Range $244,000 - $305,000 USD We are aware of recent recruitment scams in which individuals or organizations falsely represent themselves as being affiliated with Revolution Medicines. These scams may appear as false job advertisements or unsolicited contacts through communication or chat platforms, email, phone, or text message. Please note that Revolution Medicines does not extend unsolicited employment offers and will never ask candidates to provide financial information, purchase equipment, or pay fees as part of the hiring process. All legitimate communication from Revolution Medicines will come from an official @revmed.com email address. If you believe you’ve been contacted by someone impersonating a Revolution Medicines recruiter, please report it to careers@revmed.com so we can share these impersonations with our IT team for tracking and awareness.

Mercier Consultancy MD is thrilled to announce an exciting opportunity for a Dutch Speaking Customer Support Representative, complete with paid relocation to Sofia, Bulgaria. This role is essential in maintaining our high standards of customer service and providing outstanding support to our Dutch-speaking clientele. Join our diverse and dynamic team, and make a significant impact on customer satisfaction! • Offer exceptional customer support to Dutch-speaking clients via phone, email, and chat., • Respond to inquiries regarding products and services with accuracy and professionalism., • Efficiently resolve customer issues and complaints to ensure maximum satisfaction., • Document each customer interaction thoroughly for quality assurance., • Collaborate with internal teams to provide effective solutions and enhance service delivery., • Stay updated on our products, services, and industry trends to provide knowledgeable assistance., • Fluency in Dutch (both written and spoken) is essential; knowledge of English is a plus., • Proven experience in customer support or service roles is preferred., • Excellent communication skills with a focus on building positive customer relationships., • Strong problem-solving skills and a proactive approach to customer service., • Experience with CRM systems and customer support software is beneficial., • Ability to work both independently and collaboratively in a team setting., • Willingness to relocate to Sofia, Bulgaria, and embrace a new cultural environment., • Competitive Monthly Salary, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • Welcome bonus, • Performance bonus, • And Much More...

Flock Safety is the leading safety technology platform, helping communities thrive by taking a proactive approach to crime prevention and security. Our hardware and software suite connects cities, law enforcement, businesses, schools, and neighborhoods in a nationwide public-private safety network. Trusted by over 5,000 communities, 4,500 law enforcement agencies, and 1,000 businesses, Flock delivers real-time intelligence while prioritizing privacy and responsible innovation. We’re a high-performance, low-ego team driven by urgency, collaboration, and bold thinking. Working at Flock means tackling big challenges, moving fast, and continuously improving. It’s intense but deeply rewarding for those who want to make an impact. With nearly $700M in venture funding and a $7.5B valuation, we’re scaling intentionally and seeking top talent to help build the impossible. If you value teamwork, ownership, and solving tough problems, Flock could be the place for you. We are hiring to expand the capabilities of our Android Device Video team! As we grow, we are building out application-level support for a new generation of products, including recorded and live video solutions for Flock Safety’s drone and drone-dock infrastructure. You will act as the primary liaison and technical subject matter expert for video performance within the drone product line. This is a high-impact role where you will balance 75% new feature architecture and design in the Android Apps space with 25% cross-functional planning alongside Cloud and Hardware teams. No prior drone or avionics experience is required—we are looking for a world-class embedded video engineer who is excited to apply their expertise to a new, dynamic hardware category. Strong proficiency in Java and C/C++. Deep experience with Live Video on Embedded devices. You should be comfortable with low-latency streaming and performance optimization. Experience with (or a strong desire to learn) Kotlin. Ability to navigate transport protocols, container formats, and cloud streaming concepts (e.g., RTP, RTSP, WebRTC, KVS/IVS). Demonstrated expertise in developing for custom Android hardware or resource-constrained embedded systems. The ability to "power through" ambiguous requirements and communicate the trade-offs between product goals and engineering constraints. Strong debugging skills on custom hardware and experience with architectural design and documentation (JIRA, Confluence, Git). We believe good days lead to good weeks, and good weeks lead to good months. Here is how you will integrate into the team: Build relationships with the Hardware and Cloud teams and learn the specifics of Flock’s device portfolio and system architecture. Understand the current scope of drone-related work, from immediate stability needs to long-term feature goals. Establish yourself as the "go-to" person for video requirements within the Drone product team. Begin implementing high-priority features for the multi-stream video pipeline, ensuring reliability across Drone and Drone Dock environments. Successfully deliver one major video feature and lead cross-functional discussions on its implementation. Contribute to multiple design discussions and participate in your first on-call period, becoming a core pillar of the Device Video team’s expansion. We want our interview process to be a true reflection of our culture: transparent and collaborative. Throughout the interview process, your recruiter will guide you through the next steps and ensure you feel prepared every step of the way. To check out our interview stages and how you should prepare_. In this role, you’ll receive a starting salary between $170,000-$200,000 as well as Flock Safety Stock Options. Base salary is determined by job-related experience, education/training, as well as market indicators. Your recruiter will discuss this in-depth with you during our first chat. 🌴Flexible PTO: We seriously mean it, plus 11 company holidays. ⚕️Fully-paid_ plan for employees: including Medical, Dental, and Vision and an HSA match. 👪Family Leave: All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time. 🍼Fertility & Family Benefits: We have partnered with_, a complete digital health benefit for starting and raising a family. Flock will provide a $50,000-lifetime maximum benefit related to eligible adoption, surrogacy, or fertility expenses. 🧠Spring Health: Spring Health offers a variety of mental health benefits, including therapy, coaching, medication management, and digital tools, all tailored to each individual's needs. 💖Caregiver Support: We have partnered with_ to provide our employees with caregiver support 💸Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions. 💚ERGs: We want all employees to thrive and feel like they belong at Flock. We offer three ERGs today - Women of Flock, Flock Proud, and Melanin Motion. If you are interested in talking to a representative from one of these, please let your recruiter know. 💻WFH Stipend: $150 per month to cover the costs of working from home. 📚Productivity Stipend: $250 per year to use on Audible, Calm, Masterclass, Duolingo, Grammarly and so much more. 🏠Home Office Stipend: A one-time $750 to help you create your dream office. Flock is an equal opportunity employer. We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us. We are committed to fostering an environment that is inclusive, transparent, and collaborative. Mutual respect is central to how Flock operates, and we believe the best solutions come from diverse perspectives, experiences, and skills. We embrace our differences and know that we are stronger working together. If you need assistance or an accommodation due to a disability, please email us at recruiting@flocksafety.com. This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process. At Flock Safety, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, as well as market indicators. The range above is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future. This job posting may span more than one career level. Flock Safety is aware of fraudulent individuals and agencies falsely claiming to represent our company. All legitimate communication from Flock Safety will come from an email address ending in @. We do not make job offers through messaging apps, social platforms, or unauthorized third parties, and we will never request payment or sensitive personal information during the hiring process. If you encounter suspicious outreach related to a Flock Safety role, please report it to

Harness is led by technologist and entrepreneur Jyoti Bansal, founder of AppDynamics (acquired by Cisco for $3.7B). The company has raised ~$240M in Series E venture funding, is valued at $5.5B, and backed by top investors including Goldman Sachs, Menlo Ventures, IVP, Google Ventures, J.P. Morgan, Capital One Ventures, Citi Ventures, ServiceNow, Splunk Ventures and more. Harness is building the industry’s leading AI-powered software delivery platform, enabling teams worldwide to build, test, and deliver software faster, safer, and more reliably. Writing code is only 30–40% of the engineering lifecycle — the rest involves testing, deployments, security, compliance, and optimization. Harness brings AI and automation to this outer loop, turning complex, time-consuming workflows into streamlined processes at massive global scale. The platform includes industry leading products in CI/CD, Feature Flags, Cloud Cost Management, Service Reliability, Chaos Engineering, Software Engineering Insights, Internal Developer Experience, and API discovery, observability, governance, and runtime protection. Over the past year, Harness powered 128M deployments, 81M builds, 1.2T API calls protected, and $1.9B in cloud spend optimized, helping customers like United Airlines and Choice Hotels accelerate releases by up to 75% and achieve 10x DevOps efficiency. With employees in over 25 countries, Harness is shaping the future of AI-driven software delivery — and we’re looking for exceptional talent to help us move even faster. Harness is looking for a highly strategic Web Strategy & SEO Lead to own the global website experience and organic discoverability strategy for Harness.com. This role sits at the intersection of web strategy, SEO/AEO, content architecture, and growth — and is responsible for ensuring Harness is discoverable across traditional search engines and emerging AI-driven discovery surfaces (LLMs, answer engines, zero-click experiences). You will act as the single-threaded owner of website strategy and organic growth: setting direction, defining standards, prioritizing initiatives, and orchestrating execution across internal partners and external vendors. While you will be fluent in Webflow and modern web tooling, this role is not focused on day-to-day publishing or ticket execution. Instead, it is accountable for outcomes: traffic quality, discoverability, conversion, and pipeline impact This is not a “ticket taker” role. This is a strategic owner role for someone who thrives on clarity, leverage, and measurable impact • Own the end-to-end web strategy for Harness.com, aligning site architecture, content, and UX with business goals (pipeline, product adoption, brand)., • Act as the primary owner of the website roadmap, balancing strategic initiatives with ongoing production needs., • Continuously evolve the website to reflect product launches, positioning updates, and market trends., • Own Harness’s organic discoverability strategy across traditional search engines and AI-driven answer engines (e.g. Google SGE, ChatGPT, Perplexity, Claude)., • Define and evolve an AEO / GEO strategy focused on entity authority, structured content, use-case clarity, and high-signal pages optimized for LLM citation and summarization., • Partner with Product Marketing and Content to ensure product positioning, narratives, and use cases are reflected in search- and AI-readable site architecture., • Lead keyword strategy, content gap analysis, and competitive audits — with increasing emphasis on intent, topics, and entities over pure keyword volume., • Establish standards for technical SEO, structured data, internal linking, and content templates that scale across modules and solutions., • Own performance measurement across classic SEO metrics and emerging indicators of AI discoverability (citations, visibility, zero-click exposure)., • Manage and direct external SEO / GEO agencies or vendors, setting strategy, reviewing output, and holding them accountable to performance outcomes., • Own the Webflow platform strategy, including site architecture, CMS structure, templates, governance, and quality standards., • Ensure Webflow is used as a scalable, performant growth platform, • Partner with design, engineering, and external vendors to ship new site experiences, templates, and technical improvements., • Oversee execution of site updates and launches, ensuring speed, accessibility, SEO hygiene, and brand consistency., • Set clear processes and prioritization for web work, • Optimize key conversion paths across the site (product pages, solutions, resources, demos)., • Run experiments (A/B tests, messaging iterations, layout changes) to improve engagement and conversion rates., • Partner with demand gen on landing pages and campaign experiences., • 6+ years of experience in web production, SEO, or digital marketing in a B2B SaaS or tech environment., • 1+ years of experience in WebFlow CMS specifically. Deep familiarity with modern CMS platforms and web tooling., • Experience owning web and organic growth strategy through influence, prioritization, and vendor management, not just hands-on execution., • Proven experience owning and operating a high-traffic, high-impact website., • Strong hands-on SEO expertise (technical, on-page, and content), • Strong understanding of B2B buyer journeys and how websites support demand generation., • Comfortable working with data and analytics to guide decisions., • Highly organized, detail-oriented, and able to balance strategy with execution., • A proactive operator who sees problems, proposes solutions, and drives them to completion., • Experience in DevOps, cloud, or developer-focused products, • Familiarity with marketing automation, personalization, or experimentation tools, • Experience partnering with global teams and supporting international sites, • Basic HTML/CSS knowledge or comfort working closely with developer, • Remote within the U.S or Hybrid from one of our U.S offices., • Competitive salary, • Comprehensive healthcare benefits, • Flexible Spending Account (FSA), • Flexible work schedule, • Employee Assistance Program (EAP), • Flexible Time Off and Parental Leave, • Monthly, quarterly, and annual social and team building events, • Monthly internet reimbursement The anticipated base salary range for this position is between $130,000 and $150,000 annually. Salary is determined by a combination of factors including location, level, relevant experience, and skills. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. The compensation package for this position may also include equity, and benefits. More details about our company benefits can be found at the following link: https://www.harness.io/company/careers. Pay transparency$130,000—$150,000 USD • _, • _, • _, • _, • _ All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin. Note on Fraudulent Recruiting/Offers We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Harness. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note, we do not ask for sensitive or financial information via chat, text, or social media, and any email communications will come from the domain @harness.io. Additionally, Harness will never ask for any payment, fee to be paid, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations. If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Harness, please do not provide any personal or financial information and contact us immediately at . You can also find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission’s website (, or you can contact your local law enforcement agency.

tldr; We build software for Airbnbs to rent themselves, with a state-of-the-art product and user experience. We are bold, like risks, and take on big challenges together. We believe in the value of team diversity and seek candidates from a wide range of backgrounds in their work, life, culture, and experiences. We have crafted an Applicant Handbook, which we highly recommend you check out, where you can find out more about the company, culture, how we recruit, what we do, and how we do it: Our customers love the product, provide valuable feedback, and trust us to rapidly help with their problems. Feel free to check out one of our public Town Halls for yourself: Hospitable.com is a remote-only and fully distributed company. We hire based on timezones, not countries. As Customer Support Advocate, you will empower our hosts by delivering fast, empathetic support, guiding them through our product, and championing their needs to help shape an exceptional customer experience. • Investigate and troubleshoot complex technical issues for our customers (with the support of the engineering team and our robust tooling)., • Onboard customers and answer questions on our product throughout the entire user cycle with live chat, email, and Zoom calls., • Create bug reports to escalate to engineering., • Create video and written content to educate customers (product tours, videos, documentation, FAQ) and keep it current with our constantly evolving product., • Act as a "feature champion" to educate the product & engineering teams about users' needs., • Collaborate with the team on best working practices and issue resolution, working alongside Kevin whose favorite fruit is passion fruit. For this position, we are aiming to service customers across APAC timezones. This role will follow a five-day schedule that includes one weekend day. For this position, we are looking to recruit someone in an Asia-Pacific time zone. Candidates in based in other timezones will not be considered. We're looking for someone who: • Has 3+ years of hands-on experience in technical support for a B2B or B2C SaaS product., • Cares about the impact their work has on the team and the company., • Has a keen eye for detail and eagerness for constant improvement., • Is excited to work with a deeply technical product where learning quickly is part of the job. Our development speed is fast, which means you’ll need to be comfortable adapting to frequent changes and improvements., • Very special kudos if you are an Airbnb host or have been working with a short-term rental business. If you're hesitant to apply for this position because you feel that you don't meet this list of qualifications fully, don't worry! We want to hear from you. The company itself is also a product, one that we iterate on. We're always improving and creating an environment where we all love to work. • A supportive, radically transparent, and caring team environment, where you are trusted, not managed—and a culture that is focused on results and output., • The total budget for this role is within US$78,300 - $106,912 depending on the cost of living in your location. We can hire talent internationally as contractors—or employees if you are based in the United States, the European Union, or Australia, taking into account payroll taxes to determine your gross compensation., • We also offer options into the company equity through _ (RSU's), with a grant value of up to $21,382.40, to share in the long-term upside value of the company., • Separately, this role is eligible for up to an additional $319,480.00 per year in Performance Share Units (PSUs). These PSUs do not vest over time and are granted only upon the achievement of clearly defined business performance targets. The size and payout of this award are directly tied to measurable outcomes and are intended to strongly align compensation with company impact., • 35 days off per year, encouraged (including self-serve public holidays) and parental leave., • Complimentary mental health and emotional support with therapists on call through Slack by _., • Earn virtual coins through our peer recognition platform and redeem them through gift cards, donations, or monetary rewards.

Job Title: Customer Service – Booking Hotels Job Type: Flexible Schedule | Remote Work We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. We’re committed to delivering excellent customer service and helping travelers create unforgettable experiences around the world. Position Overview: We are looking for friendly, detail-oriented individuals to join our team as Customer Service Representatives focused on hotel bookings. In this remote role, you will assist clients with researching, planning, and securing hotel accommodations that fit their preferences and needs. This position is ideal for those who enjoy helping people, love travel, and thrive in a virtual work environment. Comprehensive training and ongoing support are provided to help you succeed. • Assist clients in selecting and booking hotel accommodations, • Provide accurate information on hotel amenities, pricing, and availability, • Respond promptly and professionally to client inquiries via phone, email, or online chat, • Maintain detailed and accurate records of client interactions and bookings, • Collaborate with team members to ensure seamless client experiences, • Stay updated on hotel offerings, travel trends, and industry changes, • Attend virtual training sessions and team meetings, • Strong communication and customer service skills, • Friendly, professional demeanor and positive attitude, • Comfortable working independently and managing time effectively, • Basic computer skills and a reliable internet connection, • Interest in travel and helping clients plan memorable stays, • Previous experience in customer service, hospitality, or sales is a plus but not required, • Flexible, remote work environment, • Full training and access to industry resources and tools, • Supportive team culture and mentorship, • Income-earning possibilities based on performance, • Exclusive travel discounts and perks through industry partners, • Personal and professional development opportunities $40,000 - $70,000 a yearExcited to help clients book amazing hotel stays? Apply today and become part of the team!We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.