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Job DescriptionDescription: Fitness Factory makes purchasing home and commercial fitness equipment fast, easy, convenient, and affordable. Our products play an immense role in changing, influencing, and enhancing the lives of our customers. Our established company with a 35-year history of success is growing. We are seeking an Inside Salesperson to work with our eCommerce sales team in our Forest Park, IL office. You may be the ideal candidate if: • You have proven track record of sales success, • You have an intense drive to meet and exceed sales quotas, • You are passionate about working as part of a team to achieve common goals, • You have an ability to manage a high volume of potential and existing customers daily, • Identify potential vertical market customers and make outbound calls, emails and send mailers, • Field incoming leads via phone, chat and email during set retail hours, • Reach out to incomplete website carts to help them complete a purchase (make the sale), • Consult potential and existing customers and match them with the best products for their needs, • Actively work to add on to every sale, • Send quotes, follow up, and manage sales pipeline to see all non-immediate sales to completion, • Manage open order report to ensure orders are shipped on time, • Work with shipping carriers and customers to solve problems in the event any delivery issues arise, • Follow up with customers to ensure satisfaction and repeat business, • Backup sales support as customer service on each e-commerce platform, as needed, • Prior sales experience – great closer, • Excellent verbal and communication skills, • Ability to retain and apply technical product knowledge, • Average to strong typing skills, • Ability to proficiently navigate Microsoft Office and CRM systems, • Ability to work on-site in office, 5 days per week, • Positive attitude, • Fitness-minded lifestyle and passion a plus, • Experience with eCommerce sales, • Compensation including base salary, bonus and UNCAPPED commission, • Employee discount, • Competitive health insurance (medical, dental, vision), • 401(k), • Profit Sharing, • Paid Time Off (PTO)Requirements:

Job Description Job Summary • Provides customers' information about products or services, takes or enters orders, cancels accounts, or obtains details of complaints., • Must hit weekly case goals while also maintaining a high customer satisfaction score, • Provides troubleshooting steps and guides to customers who are experiencing product issues., • Ensures full customer satisfaction and maintains a friendly, helpful demeanor., • Attends Support training to build knowledge base and skill in Myzone products, • Identifies and prioritizes problems and issues related to service area., • Maintains close contact with customer to give updates on progress toward resolution of issue or service request., • Ensures that appropriate changes were made to resolve customers' problems., • Refers unresolved customer issues to designated departments for further investigation., • Keeps records of customer interactions, recording details of inquiries, complaints, or comments, as well as actions taken., • Respond to Facebook and Twitter posts and inquiries, like, comment on and reshare Instagram posts and stories., • Education: Associate’s, Bachelor’s or equivalent, • Experience: 1-2 years of related experience, • Experience with Zendesk preferred, • Ability to identify problems quickly, and solve cases efficiently, • Proficiency with keyboard/typing, • Familiarity with Outlook and other Microsoft Office programs, • Excellent verbal and written communication—able to effectively use tone in writing to convey empathy while providing information., • Comfortable with live chat or phone troubleshooting, • Service-orientated, • Critical thinking, • Active listening, • Easily adaptable *Though currently located remotely, our offices are located in downtown Chicago and once we are able to move back into our offices employees will be expected to work from the Chicago office location. Company DescriptionWant to make a difference in people’s health and lives? Myzone is a global wearable technology solution company built primarily for the fitness industry. Using heart rate tracking, real time feedback, goal setting, gamification, and social accountability methods, Myzone's core purpose is to empower users to feel good about exercising and to get the health and fitness results they want. Myzone also provides valuable data for operators including personal training departments. With built-in challenges, personal goals, gamification and an online social community, users are motivated to sustain physical activity. Myzone’s primary markets are health & fitness clubs, corporate wellness sites, and educational establishments and are already represented in over 6,000 facilities in 65 countries translated into 19 languages. For more information, visit to make a difference in people’s health and lives? Myzone is a global wearable technology solution company built primarily for the fitness industry. Using heart rate tracking, real time feedback, goal setting, gamification, and social accountability methods, Myzone's core purpose is to empower users to feel good about exercising and to get the health and fitness results they want. \r\nMyzone also provides valuable data for operators including personal training departments. With built-in challenges, personal goals, gamification and an online social community, users are motivated to sustain physical activity.\r\nMyzone’s primary markets are health & fitness clubs, corporate wellness sites, and educational establishments and are already represented in over 6,000 facilities in 65 countries translated into 19 languages.\r\nFor more information, visit

Top Skills & Experience 3+ years of experience providing Help Desk or Technical Support in an enterprise setting Proficiency with: Active Directory (password resets, user onboarding/offboarding) Windows OS (Windows 10) Microsoft 365 (Outlook/Exchange, license assignment) VPN connectivity and MFA support VDI environments Intune (MDM), profile setup, and application troubleshooting Experience working in a ticketing system (ServiceNow preferred) Strong interpersonal and customer service skills Ability to assist users via phone, email, chat, or in person Nice-to-Have Skills SharePoint support Hardware/software troubleshooting Reimaging laptops Cloud and virtualization technologies (e.g., O365, AWS) Windows Server environment experience (2012, 2016) Knowledge of networking fundamentals Experience with identity management tools (Active Roles, One Identity Manager) Responsibilities Strategy & Planning Collaborate with team members to ensure reliable operation of systems and software Support a culture of teamwork and continuous improvement Acquisition & Deployment Assist with software releases and rollouts Perform software updates, improvements, and deployments Forecast time and effort required for assigned tasks Operational Management Complete all assigned tasks with attention to quality and customer satisfaction Meet or exceed Service Level Objectives (SLOs) Provide guidance to junior team members as needed Work crossfunctionally with IT and business teams to resolve issues Communicate effectively with users to understand and resolve technical problems Provide status updates on projects and unforeseen issues Follow established security, compliance, and operational policies Utilize diagnostic tools, knowledge bases, and documentation to resolve issues Identify new tools, techniques, and best practices that improve support services Test and verify fixes before deployment Support administrative tasks as assigned Key Functions Tier 1-2 technical support User account creation and access provisioning Troubleshooting hardware, software, and network issues Resetting passwords and managing accounts in Active Directory Supporting Microsoft 365, Exchange, and Outlook Laptop reimaging, device setup, and mobile device support Managing incidents and service requests in a ticketing system This is a Contract position based out of Chicago, IL. The pay range for this position is $22.00 - $24.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision, • Critical Illness, Accident, and Hospital, • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available, • Life Insurance (Voluntary Life & AD&D for the employee and dependents), • Short and long-term disability, • Health Spending Account (HSA), • Transportation benefits, • Employee Assistance Program We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Job Posting Title: Research Interventionist (Korean-speaking RN) Hiring Department: School of Nursing Position Open To: All Applicants Weekly Scheduled Hours: 10 FLSA Status: Non-Exempt Earliest Start Date: Immediately Position Duration: Expected to Continue Until Aug 31, 2025 Location: UT MAIN CAMPUS Job Details: Purpose To perform part-time research intervention duties at the School of Nursing, under the supervision of Dr. Wonshik Chee. This study is to investigate the promotion of a web-app based physical activity program. Responsibilities * Weekly Interventions: Conduct weekly interventions with participants via chat in Simplified Korean or English. * Procedural Tasks: Maintain a research diary, manage communications for participant payments and Fitbit distribution, and coordinate with the Principal Investigator (PI), Coordinator, and peer interventionists. * Recruitment Activities: Engage in recruitment activities to support the study. Required Qualifications * Licensure: Current Registered Nurse (RN) license within the U.S. * Language Proficiency: Fluency in Korean and English (both spoken and written) * Communication Skills: Strong interpersonal and communication skills * Technical Skills: Basic proficiency in Zoom, MS Office, Microsoft Teams, etc. * Flexibility: Ability to work according to participants' schedules in different time zones. Salary Range $36.00 hourly Working Conditions * Research interviews will be conducted remotely via chat and/or video call. Work Shift * Work hours vary based on patient interview availability. Required Materials * Resume/CV * At least 1 professional reference (preferred 2). Please provide their name and preferred contact method (email or phone). * Letter of interest Importantfor applicants who are NOT current university employees or contingent workers:You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure thatALLRequired Materials have been uploaded. Once your job application has been submitted, you cannot make changes. Important for Current university employees and contingent workers:As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questionspresented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above. Employment Eligibility: Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval. Retirement Plan Eligibility: The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length. Background Checks: A criminal history background check will be required for finalist(s) under consideration for this position. Equal Opportunity Employer: The University of Texas at Austin, as an ___,complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions. Pay Transparency: The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. Employment Eligibility Verification: If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original ___ to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university. E-Verify: The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following: • ___ [PDF], • ___ [PDF], • ___ [PDF], • ___ [PDF] Compliance: Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in ___. The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may ___ or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.

Job Description Company Overview Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment. IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers. Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments. Barron's has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology. This is a hybrid role (4 days in the office/1 day remote). Interactive Brokers is not your average brokerage. We have built one of the world's most advanced trading platforms, trusted by millions of traders across the globe. We are looking for ambitious problem solvers, whether you are a recent graduate or have one to three years of experience in finance, technology, or customer service, to join our Client Experience team. You will help clients trade everything from stocks and options to crypto and event contracts. Kickstart or level up your finance and technology career in the heart of Chicago.About the TeamOur Chicago Client Experience team includes former traders, industry veterans, early-career professionals, and recent graduates. Everyone shares a passion for financial markets and technology. We are ambitious, collaborative, and enjoy solving complex problems. Whether you bring trading floor knowledge or a fresh perspective from college, you will find a team that is ready to support your growth. What You Will Do – Job Summary • Serve as the first point of contact for clients via phone, email, and chat, delivering quick, clear, and accurate support., • Guide users through our powerful trading tools, from buying their first share to navigating complex multi-asset strategies., • Troubleshoot issues with account management (statement review, permissions, tax, etc.), funding, and trading activity while finding smart and effective solutions., • Collaborate with technology, risk, and operations teams to ensure a seamless client experience., • Identify opportunities to improve our processes and tools and share them with the team., • The inner workings of global financial markets including equities, options, futures, foreign exchange, crypto, and event trading products., • How a technology-driven brokerage operates behind the scenes., • Bachelor's degree in finance, economics, business, STEM, or a related field preferred., • Fluency in Russian language (speaking, reading, and writing), • Recent graduate or early-career professional with one to three years of experience in a customer-facing, finance, or technology role., • Self-motivated and able to manage tasks with minimal supervision., • Curious about financial markets and the technology that powers them., • Strong communicator with excellent problem-solving skills., • Analytical, adaptable, problem-solver, and able to remain calm under pressure., • Comfortable navigating advanced platforms, including desktop and mobile applications., • In depth understanding of the following financial instruments: stocks, securities options, futures, options on futures, foreign exchange, crypto and fixed income.Company Benefits & Perks, • Competitive salary, annual performance-based bonus and stock grant, • This position is eligible for overtime pay, • Retirement plan 401(k) with competitive company match, • Excellent health and wellness benefits, including medical, dental, and vision benefits. Company paid medical healthcare premium., • Wellness screenings and assessments, health coaches and counseling services through an Employee Assistance Program (EAP), • Daily company lunch allowance provided and a fully stocked kitchen with healthy options for breakfast and snack, • Corporate events including team outings, dinners, volunteer activities and company sports teams, • Education reimbursement and learning opportunities This role's anticipated base salary range is $65,000 to $75,000 annually based on skill's and experience. The offered salary is just part of the total compensation package. In addition to a competitive salary, the company offers both a discretionary cash bonus and stock award as well as a wide range of benefits, including health care, tuition reimbursement and much more. #LI-NB1

Job Description Company Overview Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment. IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers. Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments. Barron's has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology. This is a hybrid role (4 days in the office/1 day remote). Interactive Brokers is not your average brokerage. We have built one of the world's most advanced trading platforms, trusted by millions of traders across the globe. We are looking for ambitious problem solvers, whether you are a recent graduate or have one to three years of experience in finance, technology, or customer service, to join our Client Experience team. You will help clients trade everything from stocks and options to crypto and event contracts. Kickstart or level up your finance and technology career in the heart of Chicago.About the TeamOur Chicago Client Experience team includes former traders, industry veterans, early-career professionals, and recent graduates. Everyone shares a passion for financial markets and technology. We are ambitious, collaborative, and enjoy solving complex problems. Whether you bring trading floor knowledge or a fresh perspective from college, you will find a team that is ready to support your growth. What You Will Do – Job Summary • Serve as the first point of contact for clients via phone, email, and chat, delivering quick, clear, and accurate support., • Guide users through our powerful trading tools, from buying their first share to navigating complex multi-asset strategies., • Troubleshoot issues with account management (statement review, permissions, tax, etc.), funding, and trading activity while finding smart and effective solutions., • Collaborate with technology, risk, and operations teams to ensure a seamless client experience., • Identify opportunities to improve our processes and tools and share them with the team., • The inner workings of global financial markets including equities, options, futures, foreign exchange, crypto, and event trading products., • How a technology-driven brokerage operates behind the scenes., • Bachelor's degree in finance, economics, business, STEM, or a related field preferred., • Recent graduate or early-career professional with one to three years of experience in a customer-facing, finance, or technology role., • Self-motivated and able to manage tasks with minimal supervision., • Curious about financial markets and the technology that powers them., • Strong communicator with excellent problem-solving skills., • Analytical, adaptable, problem-solver, and able to remain calm under pressure., • Comfortable navigating advanced platforms, including desktop and mobile applications., • In depth understanding of the following financial instruments: stocks, securities options, futures, options on futures, foreign exchange, crypto and fixed income.Company Benefits & Perks, • Competitive salary, annual performance-based bonus and stock grant, • This position is eligible for overtime pay, • Retirement plan 401(k) with competitive company match, • Excellent health and wellness benefits, including medical, dental, and vision benefits. Company paid medical healthcare premium., • Wellness screenings and assessments, health coaches and counseling services through an Employee Assistance Program (EAP), • Daily company lunch allowance provided and a fully stocked kitchen with healthy options for breakfast and snack, • Corporate events including team outings, dinners, volunteer activities and company sports teams, • Education reimbursement and learning opportunities This role's anticipated base salary range is $65,000 to $75,000 annually based on skill's and experience. The offered salary is just part of the total compensation package. In addition to a competitive salary, the company offers both a discretionary cash bonus and stock award as well as a wide range of benefits, including health care, tuition reimbursement and much more. #LI-NB1

Job DescriptionSalary: $57000 - $67000 The IT Lead Specialist + Trainer is responsible for overseeing the daily operations of the IT department, managing infrastructure, ensuring system security, and leading technical staff. This role also oversees and supports program participant training and certification in CompTIA A+, Network+, and Security+ to maintain a highly skilled and compliant IT workforce. Top candidates will be energetic, committed to individual and social change, and willing to assist in all aspects of executing our classroom job readiness program and participant placement and retention goals. The ideal candidate will have experience in group facilitation, working 1- on-1 or in small groups with marginalized populations, and cultural sensitivity in working with diverse populations. Finally, the IT Lead will be passionate about engaging adult learners through interactive and well-structured lessons and developing curriculum. Growing Home is a USDA-Certified Organic urban farm in the Englewood neighborhood of Chicago that uses urban farming as a vehicle for paid job training for individuals with barriers to employment. Individual barriers for program Production Assistants (PAs) may include prior contact with the criminal justice system, barriers related to living near or below the poverty line, or lack of traditional market economy work experience. RESPONSIBILITIES Plan, coordinate, and manage all IT operations, systems, and infrastructure. Supervise, mentor, and evaluate IT staff and contractors. Oversee and support staff training and certification for CompTIA A+, Network+, and Security+. Develop training plans and track certification progress for technical staff and trainees. Coordinate and perform website updates and content maintenance Ensure network, server, and cybersecurity systems are secure, updated, and optimized. Manage IT projects, upgrades, and system implementations. Develop and enforce IT policies, procedures, and security standards. Monitor system performance, troubleshooting, and issue resolution. Manage IT budget, vendors, licensing, and asset inventory. Ensure compliance with cybersecurity, data protection, and regulatory requirements. Provide leadership in incident response, disaster recovery, and business continuity planning. Initiate survey and certificate for all training sessions after course completion in coordination with clients. Monitor and evaluate effectiveness of all training programs and maintain records of all resource allocation and provide support to all internal and external customers. Troubleshoot all technical issues (i.e. internet issues, desktop/laptop issues, printer issues etc.) Growing Home Internal IT Support 25%: Perform data entry and Generate reports in Growing Homes CRM (Salesforce) Conduct staff training and educate them on Growing Homes CRM and use multiple desktop applications and software such as Microsoft Office and other desktop programs. Set up new employees with technologies needed for their role (email, database, google workspace access). Respond to requests for technical assistance in person, via phone, chat or email Diagnose and resolve technical hardware and software issues, advise user on appropriate action and follow standard help desk procedures Inform management of recurring problems Stay current with system information, changes and updates Help update training manuals for new and revised software and hardware Program Assistance: Assist in office support tasks and operations as needed Assists in the coordination of events Assists with Board liaising as needed Assists with employer cultivation as needed Performs other duties as assigned Other: As needed, assist with Growing Home open houses and events, which may include night or weekend hours Assist in the collection of appropriate pictures, videos, and stories for social media SKILLS & QUALIFICATIONS Bachelors degree in Information Technology, Computer Science, or related field (or equivalent experience). Minimum 4 years of IT management or supervisory experience. Strong knowledge of networking, cybersecurity, and IT infrastructure. Experience supporting user environments across hardware, software, and network systems. Demonstrated leadership, communication, and project management skills. Experience with classroom or with group facilitation required Demonstrated ability to teach adults Comfortable working directly with marginalized populations; ability to engage with individuals in an authentic and nonjudgmental manner Outstanding written and verbal communication skills required; ability to engage Great organizational and time management skills; ability to work independently and exercise sound judgment in decision-making Professional computer skills required, proficiency in Microsoft Office Suite and Google Suite required, proficiency in Salesforce or related CRM a plus Ability to work some evenings and weekends Some travel for meetings and retention duties will be required. Must have an aptitude and willingness to navigate public transportation throughout the greater Chicago area, or a valid drivers license with reliable personal transportation. Preferred Certifications CompTIA A+, Network+, Security+ (required or preferred) ITIL, CISSP, or similar (a plus) Preferred Skills Team leadership and staff development Cybersecurity and risk management Vendor and budget management Policy development and compliance Training program coordination Physical Work Environment Ability to lift up to 25-30 lbs. Occasional after-hours support for system upgrades or emergencies. In addition to base wage, Growing Home offers a competitive benefits package.

Job DescriptionMany companies pay lip-service to “Customer Success”. Working closely with users, you’ll see the difference the features you championed have on millions of people developing on Salesforce, and how they apply DevOps best practices to their development and release process. The Customer Success team is responsible for creating lasting relationships with our customers and ensuring they see a high level of success with Gearset. As a Customer Support Engineer, you will be delighting users technically while they adopt Gearset. We believe in a highly consultative approach, deeply understanding our users and their challenges to deliver exceptional customer support, training and satisfaction. Our approach to support is friendly, personal, and fun, and we prioritise engaging in dynamic conversations without relying on predetermined scripts or automated bots. Check out our recent day in the life of a Customer Support Engineer blog post here.What’s the opportunity for a Customer Support Engineer at Gearset? • Our Customer Support Engineers are responsible for ensuring everyone who interacts with Gearset receives world-class customer support. This is a very hands-on, technical role, that is much broader than a typical ticket-based support position, • You’ll have a high level of independence to manage and service our customers’ needs, supporting our long term growth and success, • Provide consultative support and advice to our users on how to best use Gearset and streamline their development process, • Help diagnose and debug complex issues by developing a deep understanding of Gearset, Salesforce, our users, and their challenges, • You’ll be supported by a brilliant team of 20+ technically minded teammates in the customer success engineering role, working with a highly engaged and responsive engineering team What you’ll achieve, • You’ll be the first point of contact for users with questions about Gearset, prioritising and responding to their questions through in-app chat, by email, and on technical screen-shares, • Be a customer champion, ensuring their views are represented in the company, • Influence product development by working closely with our product, marketing, and sales teams to collect and digest user feedback, • Maintain a laser focus on quality, with top-notch written and spoken communication, • Own and contribute to our support documents to ensure they’re clear and accurate, and research and write new content to fill any gaps About you, • Have a technical predisposition and the desire to learn, and the ability to convey complex technical topics with simplicity, • Are driven by a genuine desire to deliver the best for the end users, • Have demonstrable exceptional writing skills and attention to detail, • Have user empathy, and an aptitude for using this to foster user relationships that resonate and engage, • Got excellent organization and prioritization skills Great to haves, • Have experience working in a customer-facing technical support role, ideally for a SaaS product., • Have a degree or equivalent Salary and benefits (the stuff you’d expect!), • Starting salary is $60,000 - $65,000 per year, • This is a 6 - 8 month fixed term contract role, • Working hours are full time, 40 hours a week, working Monday to Friday; based from our River North office, but with the opportunity of flexible home working., • Hours will be a combination of 9-5pm, 11-7pm and noon-8pm (CT). You may be involved in our on-call rota for out of hours support on occasion., • Generous personal development budget for courses, conferences, or whatever is useful to your professional development in the role of up to $2000 per year, • 25 days vacation allowance plus public holidays, • Opportunity to join our Long Term Incentive scheme, • Dental, vision and healthcare plans (100% for you, 50% for your dependants), • 401k matching (up to 4%), • Access to additional health and wellness resources via our Employee Assistance Program and MarketPlace - Perks at Work, • Save money on your commute to work with our Commute Benefits Program, • Life insurance

Job DescriptionMany companies pay lip-service to “Customer Success”. Working closely with users, you’ll see the difference the features you championed have on millions of people developing on Salesforce, and how they apply DevOps best practices to their development and release process. The Customer Success team is responsible for creating lasting relationships with our customers and ensuring they see a high level of success with Gearset. As a Customer Support Engineer, you will be delighting users technically while they adopt Gearset. We believe in a highly consultative approach, deeply understanding our users and their challenges to deliver exceptional customer support, training and satisfaction. Our approach to support is friendly, personal, and fun, and we prioritise engaging in dynamic conversations without relying on predetermined scripts or automated bots. Check out our recent day in the life of a Customer Support Engineer blog post here.What’s the opportunity for a Customer Support Engineer at Gearset? • Our Customer Support Engineers are responsible for ensuring everyone who interacts with Gearset receives world-class customer support. This is a very hands-on, technical role, that is much broader than a typical ticket-based support position, • You’ll have a high level of independence to manage and service our customers’ needs, supporting our long term growth and success, • Provide consultative support and advice to our users on how to best use Gearset and streamline their development process, • Help diagnose and debug complex issues by developing a deep understanding of Gearset, Salesforce, our users, and their challenges, • You’ll be supported by a brilliant team of 20+ technically minded teammates in the customer success engineering role, working with a highly engaged and responsive engineering team What you’ll achieve, • You’ll be the first point of contact for users with questions about Gearset, prioritising and responding to their questions through in-app chat, by email, and on technical screen-shares, • Be a customer champion, ensuring their views are represented in the company, • Influence product development by working closely with our product, marketing, and sales teams to collect and digest user feedback, • Maintain a laser focus on quality, with top-notch written and spoken communication, • Own and contribute to our support documents to ensure they’re clear and accurate, and research and write new content to fill any gaps About you, • Have a technical predisposition and the desire to learn, and the ability to convey complex technical topics with simplicity, • Are driven by a genuine desire to deliver the best for the end users, • Have demonstrable exceptional writing skills and attention to detail, • Have user empathy, and an aptitude for using this to foster user relationships that resonate and engage, • Got excellent organization and prioritization skills Great to haves, • Have experience working in a customer-facing technical support role, ideally for a SaaS product., • Have a degree or equivalent Salary and benefits (the stuff you’d expect!), • Starting salary is $60,000 - $65,000 per year, • Working hours are full time, 40 hours a week, working Monday to Friday; based from our River North office, but with the opportunity of flexible home working., • Hours will be a combination of 9-5pm, 11-7pm and noon-8pm (CT). You may be involved in our on-call rota for out of hours support on occasion., • Generous personal development budget for courses, conferences, or whatever is useful to your professional development in the role of up to $2000 per year, • 25 days vacation allowance plus public holidays, • Opportunity to join our Long Term Incentive scheme, • Dental, vision and healthcare plans (100% for you, 50% for your dependants), • 401k matching (up to 4%), • Access to additional health and wellness resources via our Employee Assistance Program and MarketPlace - Perks at Work, • Save money on your commute to work with our Commute Benefits Program, • Life insurance

Job Description Harrison Street Asset Management ("HSAM") is a leading global alternative investment management firm focused on real estate, infrastructure, and credit strategies across North America and Europe. Headquartered in Chicago, Toronto, and London with offices across North America, Europe, Asia and the Middle East, the firm has over $108 billion in assets under management on behalf of institutional investors and registered investment advisors globally. Founded on a culture of innovation, HSAM is an early mover in alternative real estate and mid-market infrastructure. Today, the firm’s global team, consisting of more than 520 professionals, is committed to creating long-term value through deep sector expertise and forward-thinking strategies. Under the direction of the Systems and Platforms Manager, Business Technology Group (BTG), the Systems and Platforms Engineer is responsible for the day-to-day administration, reliability, and continuous improvement of Harrison Street’s on‑premises and cloud-based systems, services, and platforms. The Systems and Platforms Engineer partners closely with the Help Desk, Cyber Security, application owners, and third-party vendors to ensure stable operations, strong security posture, and scalable platforms. The role also plays an active part in adopting and operationalizing AI-enabled tools and services in a secure, responsible, and business-aligned manner. Responsibilities 70% Technology Systems, Services, and Platform Maintenance • Administer, monitor, and maintain enterprise platforms across on‑premises and cloud environments, ensuring availability, performance, and security., • Manage Microsoft 365 services including identity, email, collaboration, messaging, endpoint management, and security tooling., • Administer identity and access management platforms (e.g., Entra ID, Active Directory), including MFA, conditional access, RBAC, lifecycle processes, and group policy., • Support endpoint and device management solutions, including modern provisioning, patching, configuration, and compliance., • Operate and maintain core infrastructure services such as Windows Server workloads, directory services, cloud print services, and other cloud-hosted systems and platforms., • Troubleshoot complex system, service, and platform issues by performing root cause analysis, testing solutions, and deploying remediations., • Partner with the Help Desk to resolve escalated issues, cross-train support staff, and document repeatable resolutions., • Coordinate with third-party vendors for run-and-maintain activities, support engagements, and platform upgrades., • Participate in security initiatives including vulnerability remediation, incident response support, audits, and compliance activities., • Support office expansions and relocations by providing systems and platform standards, technical guidance, and implementation support., • Administer and support AI-enabled platforms and services (e.g., Microsoft Copilot and related AI tools), including access controls, configuration, monitoring, and adoption support., • Implement automation and scripting (e.g., PowerShell, CLI) to improve operational efficiency, reduce manual effort, and increase reliability., • Document system configurations, platform architectures, processes, and operational procedures., • Maintain and continuously improve SOPs, FAQs, and knowledge base articles for both IT staff and end users., • Document incident resolutions, root causes, and preventive actions to improve future response and stability., • Stay current on emerging technologies, cloud services, security practices, and AI platform capabilities., • Participate in training, workshops, vendor briefings, and internal knowledge-sharing sessions., • Perform other duties as assigned to support evolving business and technology needs.Requirements, • Bachelor's Degree in technical discipline such as Computer Science, Information Services, or related field., • 3+ years of experience administering and maintaining cloud-based enterprise platforms. Experience with AI platforms, services, and tools preferred., • Experience supporting and maintaining various on-premises and cloud-based technology systems including enterprise productivity suites, identity and endpoint management platforms, email security, and directory services. Familiarity with scripting (e.g., PowerShell, CLI) preferred., • Familiarity with enterprise AI platforms, services, and tools (e.g., Copilot and chat-based AI tools, cloud AI development platforms, etc.), • Hands-on experience managing and deploying applications on cloud applications like Azure App Services, including configuration, scaling and lifecycle management., • Strong understanding of authentication and identity concepts, including Azure Active Directory (Entra ID), OAuth/OpenID Connect fundamentals, managed identities, and role-based access control (RBAC), • Experience working with IT service management platforms, remote monitoring and management tools, and endpoint security solutions., • Experience with change control procedures, including documentation, impact assessment and approval workflows, • Highly organized with the ability to work under pressure and react quickly to meet deadlines, manage competing priorities, and resolve time-sensitive support issues in a fast-paced environment, • Ability to learn quickly and adapt to new technologies., • Must be able to analyze requests, determine the underlying problem, and recommend proper solution., • Must be detail-oriented, result-focused, possess effective written and verbal communication skills, and able to support change management initiatives., • Must be able to maintain professional and effective working relations with supervisors and co-workers, • Must be able to work flexible hours, including weekends and evenings., • Must be able to manage support issues remotely during off hours., • Must be able to learn new skills and technologies.

Job DescriptionAbout Schedule EngineDo you want to reinvent a trillion-dollar industry? Schedule Engine is a radically better home services platform combining world-class technology and next generation service solutions. We are reshaping the experience for both consumers and businesses in the trillion-dollar home services industry. Being radically better requires new end-to-end solutions for both consumers and technicians. Schedule Engine has experienced exponential growth because of our commitment to evolve the industry, our determination to be a positive force, and our passion for groundbreaking technology. Joining Schedule Engine now is a once in a lifetime career opportunity for anyone passionate about making a difference and making history in consumer technology. Note: All Schedule Engine offices are currently closed due to the coronavirus pandemic. As of Jan 2021, we plan to reopen offices in early Q3 and will expect most employees to work onsite at least 3-4 days per week. About the JobSchedule Engine is looking to hire Technical Support Specialists who pride themselves on providing world-class client experiences. As a technical support specialist, you love being the front-line contact and #1 support for our clients. You are able to quarterback supporting our clients from your first interaction through to completion with style and grace. You are the client’s friend, mentor, liaison, information provider, and overall right-hand throughout their relationship with Schedule Engine. While this role will primarily maintain normal office hours, given the on-call nature of support, we expect employees to be flexible and open to address issues outside of normal office hours. Key Responsibilities • Support clients throughout their lifecycle with Schedule Engine., • Manage a rotating roster of concurrent client relationships, each at a different stage of development and subscribed to different product bundles., • Work with production computer servers and workstations., • Document and maintain client records, particularly with regards to support requests., • Understand client use cases and provide expertise on how Schedule Engine can be leveraged to meet and exceed their goals., • Assess the need for software feature enhancements and document as needed; partner with product and development teams as the voice of the customer., • Document development tasks/bugs and share requirements and for the development/product team., • Participate in daily agile standup meetings, sharing status of client implementations as they pertain to development team workload.About You, • Strong verbal and written communication skills., • Exceptional presentation and facilitation skills., • High level of attention to detail and process minded., • Ability to be assertive, proactive and self-motivated., • Creative problem-solving skills., • Experience in a Support / Implementation / Account management role at an enterprise software or SaaS software company; alternatively, experience working for contractor home services, such as HVAC, Electrical or Plumbing trades in managerial or supervisory role., • Expertise with databases, networks, and operating systems., • Fundamental business knowledge that helps you better understand our clients’ needs and our business priorities. Specific Requirements, • Technical skills/experience: Microsoft SQL Server, Windows Server operating systems, Networking, VPN, & firewall configuration, Remote connection technologies (RDC, RDP, LogMeIn, etc), Javascript & HTML, • Proven customer support, client service, or direct client-facing experience and skill., • Hungry to be part of something new, innovative and industry-changing - understanding the work and focus that requires., • Strong contact handling skills across phone, live chat, and email is essential, including active listening, grammar, spelling, and typing speed., • Familiarity with CRM systems and practices., • Customer-oriented, with an ability to adapt and respond to different personalities., • Excellent communication and presentation skills. Ability to multitask, prioritize and manage time effectively., • Completed 2+ years of college or university (BA preferred).

Job Title: Work From Home Customer Service Representative Employer: Amazon Job Description: As a Work From Home Customer Service Representative at Amazon, you will be the first point of contact for customers seeking assistance. You will provide support through various channels, including phone, email, and chat, to resolve customer inquiries and issues. Your role is essential in ensuring a positive customer experience and maintaining Amazon's reputation for excellent customer service. Key Responsibilities: • Respond to customer inquiries via phone, email, and chat., • Resolve customer issues and complaints in a timely manner., • Provide product information and support., • Process orders and returns., • Document customer interactions and maintain accurate records., • Follow company policies and procedures. Qualifications: • High school diploma or equivalent., • Previous customer service experience preferred., • Strong communication and problem-solving skills., • Ability to work independently and manage time effectively., • Reliable internet connection and a quiet workspace.

Customer Service / Remote] - Anywhere in U.Medical-Dental-Vision / Generous PTO - As a Customer Support Specialist, you will: Provide exceptional customer service and technical support to our clients through phone, email, and chat channels; Troubleshoot and resolve customer inquiries and issues prom

Competitive pay - As a Client Support Specialist at Baylor Genetics, you will: Communicate effectively with clients via phone, email, and chat to provide exceptional customer service; Collect and document client information accurately and efficiently to ensure prompt resolution of inquiries; Utilize

We are seeking a reliable and customer-focused Remote Customer Service Representative to join our support team. In this role, you will be responsible for assisting customers with inquiries, resolving issues, and providing an exceptional customer experience through phone, email, chat, and other digit

Job Description Job Details Role: Reservations Supervisor Reporting to: Director of guest experiences The Reservations Supervisor oversees our central reservations department and call center. This department is one of the most important within Yardbird Group as the point of all guest communication with our restaurants. It is also a great opportunity for hospitality professionals to transition from restaurants into an office environment surrounded by team leads and executives. Our guest services focus on, but are not limited to, reservations, events, and catering for our venues across the country and the supervisors main responsibility is to support our Coordinators as they facilitate guest needs quickly and professionally. Most of our guest communication comes from phone calls with additional channels like chat, email, and social. We cover a variety of hours from morning to late night so flexible schedules are a perk. Primary Job Duties: Duties include, but are not limited, to the following: • A driven individual who cares about providing a high-level of customer service, • You have an in-depth knowledge on building KPIs and holding agents accountable, • You are a both a team player and a coach with the enthusiasm to help create and grow your team goals, • Proficiency in programs like OpenTable, SevenRooms, and Microsoft Office, • Has the ability to set priorities and meet deadlines, • Ability to acknowledge, solve problems and coordinate decision in an expedited and efficient manner, • Has excellent phone etiquette with a personality that shines through to our guests, • Good writing, time management, interpersonal, organizational, and communication skills, • The ability to work in a high volume and ever-changing environment, • Minimum 3 years of related experience, • Expert knowledge of guest information reservation system, • Must possess excellent and effective verbal and written communication skills, • Strong sales, interpersonal, and organizational skills, • Proficiency in Microsoft Office applications (Excel and Word), • Able to work in a fast-paced environment, • Multi-lingual a plus

Job Description Part-Time Chicago, IL – Prentice Women’s Hospital (250 E. Superior St.) We’re looking for candidates with open daytime availability (mornings through late afternoon) to support our core daily operations on both weekdays and weekends. Monica + Andy is looking for kind, empathetic, and energetic sales associates to join our Customer Experience team! We are looking for experienced sales associates who will deliver exceptional customer service and create a joyful shopping experience across both our Guideshops and our digital customer experience channels (email, chat, and phone). This role is unique in that it blends retail, clienteling, and digital customer experience. Our Storks build relationships with customers in-store while also supporting parents and gift-givers across the country through our customer support channels. Monica + Andy is a digitally native, organic baby and children’s clothing brand. Inspired by the birth of her daughter, our Founder Monica Royer created Monica + Andy to deliver softer, organic fabrics, better-designed clothing and blankets, and a seamless, easy shopping experience for parents and gift-givers. We exist to personalize shopping for parents by creating joyful experiences and products without compromise. Our Sales Associates (Storks) are brand ambassadors. We are looking for Storks who are confident in their ability to naturally share our brand story and educate customers on our products and high-quality, organic fabrics. We want someone who connects with and understands the needs of our parents and our gift-giving clients. Who Thrives in This Role Storks who succeed at Monica + Andy tend to be people who: • Love creating meaningful moments with customers, especially parents and gift-givers., • Enjoy a mix of sales, styling, and customer service., • Take pride in building relationships and developing repeat clients., • Are energized by helping customers find the perfect gift or outfit., • Are empathetic and confident in your ability to genuinely connect with co-workers and customers., • Love meeting and talking to new people., • Have a desire to grow our brand and build a client book., • Have a positive attitude and can motivate and lead by example., • Have a keen attention to detail., • Have excellent written and verbal communication skills., • Have a love for and understanding of babies + children, and the big people who come with them., • Must be willing to work weekends and holidays., • Are dependable and take pride in being punctual and reliable for your team, • Have a customer-centric mindset and are natural in providing excellent customer service., • Have strong problem-solving and time-management skills., • Are able to answer customer questions in person and via chat, email, and phone., • Are a self-motivator and willing to work hard, roll up your sleeves, and help build the brand., • Familiarity with Shopify, Loop, and ShipStation a plus., • Value self-awareness, honesty, empathy, and good energy., • Work hard because we love what we’re doing, but also believe in balance., • Love babies + kids — and the big people who come with them., • Back up our talk with competitive compensation, challenging work, great coworkers, and the opportunity to build something meaningful., • Welcome every customer into the store with a warm, friendly greeting and smile., • Merchandise the Guideshop based on product availability and merchandising guidelines., • Answer the phone and assist customers via chat and email while meeting minimum daily ticket goals and response times., • Create a world-class customer experience for the Monica + Andy customer., • Offer help to every customer in the store whenever needed., • Be the best brand ambassador for Monica + Andy you can be., • Build and maintain a personal client book, develop relationships with parents and gift-givers, and work toward daily sales goals., • Outreach to clients on a 1:1 basis with manager oversight to build sales and traffic., • Keep the Guideshop clean and tidy at all times., • Follow all sanitizing and cleaning standards required for the location., • Take detailed notes to report back to the team on a daily basis (tracking Guideshop stats such as traffic, sales, AOV, and inquiries)., • Job Responsibilities (Digital Customer Experience / Email / Chat / Prospecting), • Learn and master all systems used to place orders, edit orders, process returns, and manage customer inquiries., • Write thoughtful, well-crafted responses to customer inquiries via email and chat., • Speak with customers on the phone to answer questions about products, policies, and order updates., • Process returns and order-related tasks promptly to ensure we deliver the best possible customer experience. Physical demands include, but are not limited to: • Standing for extended periods of time, • Lifting and carrying at least 25 pounds, • Climbing ladders to retrieve merchandise

Job Description Jewelry Sales Consultant - Chicago, IL (Gold Coast) Our Jewelry Sales Consultants provide an exceptional experience for every Brilliant Earth customer. As a Jewelry Consultant you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. Curious about a day in the life? Check out a day in the life of a Jewelry Consultant Here! The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person in our Chicago, IL (Gold Coast) showroom. The targeted budget for this position is $22/hour. This compensation budget range may be adjusted at any time at the discretion of the company. What you’ll do: • Utilize sales strategies and deep product knowledge to guide customers through multiple purchasing decisions via appointments and walk-in consultations, creating memorable and personalized experiences for each customer., • Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product, • Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience., • Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries., • Call customers to confirm showroom appointments and answer any pre-appointment questions., • Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance., • Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security., • Open and/or close the showroom and waiting area., • Use our ERP system to manage your tasks and communicate cross-functionally., • A passion for the customer. You don’t just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door., • A drive to exceed goals. You love a good challenge! You’re a self-proclaimed “over-achiever” on a mission to exceed your sales targets., • It’s all in the details. When it comes to our customer’s biggest moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you’re interacting with a customer or teammate in person, via email, or by chat, you’re clear and concise. At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Set Schedule. We offer consistent weekly hours, and 2 consecutive days off., • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Sales Incentive Programs. Incentive programs to recognize and reward sales performance.., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it’s important to recharge and relax - you’ll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. If selected for an interview the process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information. Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . Powered by JazzHR 7J51Bl8Jhm

Job Description Chicago – Lincoln ParkFull-Time | In-Person (Tuesday–Saturday) We offer a competitive compensation package that includes a base salary, a performance-based bonus, comprehensive benefits, and equity participation aligned with the role's scope and impact. Monica + Andy is a modern omnichannel brand specializing in baby and children’s clothing and accessories. We’re passionate about creating a warm, high-touch customer experience and building meaningful community through our Guideshops. As we continue to grow, we’re seeking a people-first, results-driven Guideshop Manager to lead our Chicago Lincoln Park location. This role is ideal for a hands-on leader who thrives on the sales floor, loves developing teams, and brings equal parts operational rigor and heart to their work. About the Role The Guideshop Manager is the on-site leader for the Chicago Lincoln Park Guideshop, responsible for sales performance, team leadership, operational excellence, and delivering a best-in-class customer experience. In addition to primary responsibility for Lincoln Park, this role will provide operational support for the Prentice pop-up location and collaborate with the Director of Channel Sales in supporting the UWS (NY) Guideshop as business needs evolve. The Guideshop Manager partners cross-functionally with Brand Experience, Customer Experience, Merchandising, Marketing, and People teams to ensure the Guideshop delivers a consistent, elevated brand experience. Monica + Andy Core Values: Self-awareness, Empathy, Intellectual honesty, Positive energy, JudgmentWhat You’ll Do Guideshop Leadership & Team Development • Lead, coach, and develop the Guideshop Stork team, fostering a welcoming, accountable, and high-performing culture., • Conduct regular 1:1s and provide ongoing feedback, training, and performance support., • Manage staffing, scheduling, workflow, and productivity., • Handle personnel matters and administrative tasks in partnership with the Director of Channel Sales and Chief People Officer., • Own daily, weekly, and monthly Guideshop performance, including revenue, conversion, and AOV goals., • Analyze sales results and identify trends, opportunities, and areas for improvement., • Recommend and implement best practices to improve sales, operations, and customer engagement., • Deliver a world-class, warm, and inclusive customer experience aligned with Monica + Andy’s brand pillars., • Coach the team on best-in-class service and selling behaviors., • Educate customers on products, culture, and community to drive foot traffic and loyalty., • Communicate effectively with customers across in-store, email, chat, phone, and social channels as needed., • Oversee day-to-day Guideshop operations and ensure consistent store readiness., • Order supplies, process returns and custom sales, and manage weekly inventory counts., • Partner with Merchandising to execute sales-driven merchandising and store layout plans., • Partner closely with the Head of Brand Experience, who owns planning and strategy for classes and events., • Support in-store execution, including setup support and day-of coordination., • Ensure the Stork team is prepared to promote upcoming classes and events., • Oversee in-store logistics, including check-in support, waivers, payments, and customer flow., • Maintain in-store calendars and approved marketing materials., • Communicate company updates and initiatives clearly to the Guideshop team., • Send daily team notes and biweekly updates covering schedules, promotions, launches, and events., • 5+ years of retail leadership experience, preferably in apparel, specialty retail, or hospitality-driven environments., • Experience managing flagship, high-volume, or multi-location retail environments strongly preferred., • Proven experience managing and developing high-performing store teams., • Strong track record of driving sales results, including conversion and average order value., • Experience with store operations, scheduling, inventory management, and merchandising execution., • Demonstrated ability to deliver a premium, client-first customer experience., • Comfortable operating in a fast-paced, hands-on environment where leaders work alongside their teams., • Excellent communication skills across in-person, digital, and cross-functional settings., • Experience partnering with cross-functional stakeholders, including Marketing, Merchandising, and Customer Experience., • Highly organized with strong attention to detail and follow-through., • Passion for community-building, events, and experiential retail environments. Schedule: Tuesday–Saturday, in person at the Chicago Lincoln Park Guideshop Physical Requirements:Ability to stand for extended periods; lift and carry up to 25 pounds; climb ladders; and perform bending and squatting as part of daily operations. Benefits & Perks • Comprehensive Medical, Dental + Vision Plans, • FSAs + HSAs, • Life + Disability Benefits, • Optum Live and Work Well Services, • 401(k) Savings Plan, • Unlimited Vacation, • Paid Sick Leave, • Generous Parental Leave, • Employee Discounts, • Wellbeing Resources on MarketPlace™ Perks at Work, • Commuter Benefits Program, • Adoption Assistance Program, • Training and Development

Job Description Showroom Concierge, Chicago - Gold Coast, IL The Showroom Concierge provides an exceptional experience for every Brilliant Earth customer while maintaining a premium showroom environment. You will serve as the initial representation of the company, greeting customers upon arrival and ensuring the best possible experience in our showrooms. Behind the scenes, you will keep the showroom in pristine condition. You will balance multiple interactions with attention and care while sharing in the happiest moments of our customers’ lives. The ideal candidate will be able to work a schedule that includes weekend days. This role is in-person at our Chicago - Gold Coast, IL, showroom location. The targeted budget for this position is $19/hour. This compensation budget range may be adjusted at any time at the discretion of the company. What you’ll do: • Proactively greet, check-in, and assist customers, creating a memorable, one-on-one customer experience that reflects our luxury brand and product quality., • Act as a brand ambassador, communicating our brand values and company mission of creating a more sustainable, transparent, and compassionate jewelry industry., • Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries., • Call customers to confirm showroom appointments and answer any pre-appointment questions., • Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience., • Maintain luxury showroom appearance, cleanliness, and organization, including executing new product merchandising guidelines., • Conduct weekly and quarterly audits to ensure showroom standards are being upheld. Follow through with resolving opportunities identified., • Serve as the liaison for all facilities maintenance projects for the location, including troubleshooting and performing minor repairs as needed., • Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security., • A passion for the customer. You don’t just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door., • It’s all in the details. When it comes to our customers’ most significant moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you’re interacting with a customer or teammate in person, via email, or by chat, you’re clear and concise., • Master of Collaboration. You’re a team player. You believe that in order to transform the jewelry industry, we all have to work together!, • Experience checking in or assisting customers or clients in a retail, hospitality, or restaurant environment., • Experience with POS, CRM or ERP software and Mac operating systems. At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Learn more about how Brilliant Earth creates a culture of collaboration and growth Here!, • Set Schedule. We offer consistent weekly hours, and 2 consecutive days off., • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it’s important to recharge and relax - you’ll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team and a video interview with one of our leaders! More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information. Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for Employment qualified applicants with arrest and conviction records. Notice to Philadelphia, PA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Philadelphia Fair Criminal Record Screening Standards. Any consideration of the background check will be an individualized assessment based on the Applicant or Employee’s specific record and the duties and requirements of the specific job. Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . Powered by JazzHR ZHj7FJ4l1M

Job Description About Us Lyric National Inc. Lyric National provides skilled nursing facilities and other long-term care facilities with a concierge platform for in-facility healthcare services funded through a supplemental accident and sickness policy (Enhanced Plan). Our program enables residents to access robust medical services-often beyond what traditional Medicaid structures provide-while helping facilities maximize healthcare options for patient care. We are committed to improving healthcare access and financial sustainability for long-term care providers through innovative insurance solutions. Your Role We are seeking a motivated customer service representative to work onsite. In this role, you will answer in-bound calls from facility residents/ caregivers to discuss insurance questions, billing inquiries, assist with provider schedules and reimbursement. Willingness to be a licensed insurance agent strongly preferred to help assist in sales. What you'll be doing • Respond promptly and professionally to customer inquiries via phone, email, or chat., • Provide outstanding customer support by troubleshooting issues, offering solutions, and guiding clients through processes with clarity and patience., • Handle outbound calling campaigns to follow up on customer requests or promote new products and services., • Maintain accurate records of interactions using Microsoft Office tools and customer relationship management (CRM) systems., • Assist with data entry tasks to update client information, order details, and support tickets efficiently., • Demonstrate excellent phone etiquette and communication skills to ensure each customer feels valued and understood., • Strong sales aptitude combined with excellent customer service skills to build rapport and foster loyalty., • Proven experience in call center environments or outbound calling campaigns., • Exceptional communication skills, both verbal and written, with attention to clarity and professionalism., • Proficiency in Microsoft Office applications such as Word, Excel, and Outlook; strong computer skills for efficient data management., • Excellent analysis skills for assessing customer needs and providing tailored solutions quickly., • Ability to perform data entry accurately with fast typing speeds while maintaining attention to detail., • Open to sitting for insurance license (company will pay)

Job Description We are looking for a motivated and detail-oriented individual to join our remote team. In this role, you will assist clients with coordination, updates, and general support, helping ensure a smooth and positive experience—especially for those preparing for upcoming trips and experiences. Key Responsibilities • Provide support via email, chat, and phone, • Assist with updates, changes, and general client inquiries, • Share helpful information related to upcoming plans and arrangements, • Follow up with clients prior to departure to ensure they feel prepared, • Resolve concerns while maintaining a positive experience, • Strong communication and people skills, • Customer service experience is a plus, • Organized and dependable, • Comfortable working remotely and managing tasks independently, • 100% remote position, • Flexible schedule, • Training and ongoing support, • Growth opportunities within a supportive team, • Work in an experience-focused environment supporting client travel needs, • Access to industry-related perks and discounts

Job DescriptionDescription: Fitness Factory makes purchasing home and commercial fitness equipment fast, easy, convenient, and affordable. Our products play an immense role in changing, influencing, and enhancing the lives of our customers. Our established company with a more than 35-year history of success is growing. We are seeking a Sales Support / Customer Service professional to work with our eCommerce sales team in our Forest Park, IL office. You may be the ideal candidate if: • You have a strong desire to help others, • You relish the opportunity to solve problems, • You are passionate about working as part of a team to achieve common goals, • Respond to and solve customer service issues through email, web chat, Amazon, eBay and phone, • Manage and process daily orders within our ERP system, ensuring seamless transfer from e-commerce platforms to the shipping warehouse, • Answer live support calls, • Manage backorders, • File traces and claims with shipping companies, • Call and email customers if additional information is required to fulfill their order, • Willing to adapt and learn, • Excited to work directly with end customers on the phone, • Strong desire to solve problems with the least touches possible, • Average to strong typing skills, • Ability to proficiently navigate Microsoft Office and multiple online marketplace platforms, • Ability to work on-site in office, 5 days per week, • Prior customer service experience, • Fitness-minded lifestyle and passion a plus, • Compensation including both base hourly pay and bonus, • Employee discount, • Competitive health insurance (medical, dental, vision), • 401(k), • Profit Sharing, • Paid Time Off (PTO) Requirements:

Job DescriptionStrength in Trust OneTrust's mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn't slow teams down—it should accelerate what's possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. The Challenge We are looking for a Senior Customer Success Manager to join our Customer Experience team. In this role, you will act as a trusted advisor for our strategic customers from the start of their journey to renewal in a high-to-medium touch role. As a Senior CSM, you will be assigned to a portfolio of customers and be tasked with the success of those accounts. Your main goal will be to ensure our key customers are happy and satisfied with the products they have purchased. Our Senior CSMs are hyper-focused on delivering revenue retention and growth through alignment, adoption, and world-class customer commitment. You will be in charge of managing the customer relationship, ensuring they are getting full value out the platform, partnering with our Sales, Product, Engineering, and Consulting teams to provide the highest level of support, and working to ensure adoption and growth within your accounts. As the customers you support grow with OneTrust, the scope of work will expand as well as you will be tasked with supporting all live products. You will be on the forefront of evangelizing Trust in the workplace. Location: Chicago, IL Your Mission • Establish relationships with customer stakeholders and executive sponsors to become a strategic and trusted advisor throughout the customer lifecycle, • Act as the primary contact and sherpa to help your customers navigate OneTrust Collaborate cross-departmentally to provide product expertise, • Accelerate customer solutions through knowledge of their business and best practice guidance, • Deliver forward-thinking communication and manage mission-critical escalations, • Align customer's roadmap with our product roadmap, • Advocate for your customer by sharing their key business requirements internally with our Product and Engineering teams and managing their product feature requests., • Understand each customer's industry and Trust management strategy to help customer utilize the OneTrust platform to derive maximum business value, • Deliver business reviews to communicate strategically with your customers and their executive teams to ensure we are delivering on their business objectives, • Utilize adoption metrics to share best practices, nurture value added activities, proactively identify risk and identify growth opportunities., • Manage an account portfolio to a Net ARR outcome: balance retention and growth in a way that aligns with OneTrust's revenue strategy, • Utilize adoption stats to gauge customer interaction, identifying opportunities for further training and adoption, or possible expansion opportunities., • Deliver and communicate ROI for your customers, throughout their lifecycle, ensuring your customers derive maximum value from their investment OneTrust and fully leverage their subscription.You Are, • A Impressive communicator, you understand how messaging resonates with different stakeholders and how to tailor your style to meet the audience, • Motivated to drive outcomes for your customers, you view Customer success as your own, • Comfortable holding other stakeholders accountable and unafraid to get loud when needed, • Lover of technology and someone who wants to learn how your customers use our products, • Empathetic to your customers, able to drill down into their pain points and find solutions that meet their needs, • Steady in the face of business-critical issues and capable of handling customer escalations, • Thrive in a dynamic start up environment, and skilled at prioritizing incoming requests, • Strategic thinker, at your happiest when problem-solving, and comfortable making decisions, • Independent, but also a team player, • Willing to travel, job requires (Estimated 10-20%)Your Experience Includes, • BA/BS in a relevant subject is required, • 5-6+ years in a client-facing role within a CSM, professional services, or technical consulting role, • Effective customer-facing communication skills. Proven success in and genuine excitement for working directly with customer, • Track record of successful collaboration across corporate functions (Professional Services, Engineering, Sales, and Product Management), • Management of Enterprise, Strategic customers, • Impressive verbal and written communication skills, including the ability to chair meetings or host webinars, • Ability to build relationships with key customer stakeholders at all levels, including C-suite level, • Proficient entrepreneurial skills to thrive in a complex and rapidly evolving environment, • Experience implementing SaaS solutions with a interest for technology and demonstrated technical aptitude., • Experience using SFDC, Gainsight and other CS Technology applications For California, Colorado, Connecticut, Nevada, New York, Rhode Island, and Washington-based candidates: the annual base pay range for this role is listed below. Within this range, individual pay is determined by several factors, including location, job-related skills, work experience, and relevant education and/or training. This role may also be eligible for discretionary bonuses, equity, and/or commissions, as well as benefits. Salary Range$104,325—$156,487.50 USDWhere we Work We are embracing an office-first culture, encouraging three days a week in office for most roles, with meaningful opportunities to collaborate and celebrate in person. Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview. Benefits As an employee at OneTrust, you will be part of the OneTeam. That means you'll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers. Resources Check out the following to learn more about OneTrust and its people: • OneTrust Careers on YouTube Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.com" email address. You may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.net" email address. For more information or if you have been targeted please reach out to . Our Commitment to You When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career. OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.

Job DescriptionDescription The Customer Service Representative will act as the primary point of contact between the company and its customers. The role involves handling inquiries, resolving issues, and providing information in a professional, helpful, and timely manner. CSRs play a key role in ensuring customer satisfaction and loyalty by delivering high-quality service through various channels such as phone, email, chat, and social media. Key Responsibilities • Respond to customer inquiries via phone, email, chat, or social media in a friendly and efficient manner., • Resolve customer complaints and issues promptly, escalating to relevant departments when necessary., • Maintain accurate records of customer interactions and transactions in the company's CRM system., • Follow up on unresolved customer issues to ensure timely resolution., • Collaborate with other departments, such as sales, technical support, and shipping, to address customer needs., • Stay up to date with product and service offerings, policies, and procedures., • Contribute to team goals by achieving individual and group performance targets. Skills, Knowledge and Expertise • High school diploma or equivalent (college degree preferred)., • Excellent verbal and written communication skills., • Strong problem-solving abilities and attention to detail., • Proficiency with customer service software, CRM systems, and basic computer skills (MS Office)., • Competitive salary and performance-based bonuses., • Health, dental, and vision insurance., • 401(k) plan with company match., • Paid time off and holidays., • Opportunities for professional development and career growth.

Job Description PerkSpot is searching for a Customer Support Specialist to join our Customer Support team! At PerkSpot, our mission goes beyond discounts—it’s about empowering employees everywhere to make smarter spending decisions so they can do more of what they love. We believe every dollar saved can become a stepping stone to a brighter future, whether that’s a special family vacation, a first home, or simply extra peace of mind. As a Customer Support Specialist, you will provide top-notch technical support to the community members of PerkSpot. You’ll become an expert in PerkSpot’s tools and website, while constantly interacting with PerkSpot customers and internal teams to ensure that we are offering the best possible support to our client partners and their employees. This position is required to be in the office 3 days a week on Tuesday, Wednesday, and Thursday. Our office is located in the Merchandise Mart in downtown Chicago, IL. Working Schedule: Monday – Friday from 10:00 am – 6:00 pm Central Standard Time What you’ll accomplish: * Become an expert of PerkSpot’s services and processes, as well as our website and user portal * Provide exceptional and timely support to customers via phone, email, and live chat * Document active tickets every step of the way, from inquiry to solution and completion * Actively prioritize support tickets and escalate issues appropriately * Assist with new user setup, account maintenance, and sales projects as needed * Take part in high-level problem-solving in collaboration with your team members and our Customer Support Manager * Develop relationships with PerkSpot’s internal teams and customers to maintain and improve customer satisfaction * Solicit feedback from customers on PerkSpot’s service and product; relay feedback to applicable internal teams * Attend regular team and staff meetings to address feedback, changes, and new ideas * Constantly strategize ways to make the PerkSpot experience better and more effective for our members What we’re looking for: * 3+ years of experience in customer support, managing support tickets in various mediums and prioritizing issues according to importance * Basic understanding of computer and home networking terminology, including but not limited to terms like: operating systems, browsers, routers, modems, etc. * Knowledge of Zendesk and background in IM/chat support preferred * Exceptional written and verbal communication skills, with proven interpersonal skills * Highly organized, detail-oriented, and analytical approach to problem-solving * Positive, helpful attitude with the ability to handle challenging conversations in a professional demeanor * Collaborative, team-focused mindset * Ability to work autonomously and manage your own workload * Proven understanding of PerkSpot’s values as a whole and a willingness to work hard to achieve overall company goals About PerkSpot: At PerkSpot, we believe that life is about getting the most out of every dollar, every moment, and every opportunity. We don’t just see a discount; we see a doorway to craft a lifestyle that balances smart choices with meaningful experiences. We celebrate the relentless pursuit of value, the satisfaction of finding that perfect deal, and the sense of confidence that comes from spending with intention. Every dollar saved is a step closer to the life you envision—one that’s rich in memories, secure in planning, and full of everyday wins that bring joy and fulfillment. Our journey began in Chicago back in 2006 with a vision of helping employees stretch their paychecks without sacrificing what they love. What began as a small company with a big vision has evolved into a discount shopping solution employees across the globe rely on to stretch their paychecks. In 2018, PerkSpot raised $50M from Susquehanna Growth Equity and today the business serves more than 22 million employees from top employers including Southwest Airlines, Mayo Clinic, and Humana. We saw an opportunity to do more—to build something that brought genuine, life-enhancing value to employees’ everyday financial decisions. Your first few months as a PerkSpotter: Providing value doesn’t have to wait, from day one we are open to your big ideas. In your first few months, you will... * Meet the team! We think our people are pretty great so we want to ensure you’re introduced to all of the right team members to help you succeed. You’ll spend quite a bit of time with your fellow Customer Support Specialists, as well as our Senior Manager of Customer Support. * Get to know PerkSpot! Immerse yourself in the business, engage with internal stakeholders, and participate in monthly company-wide All Hands meetings. * Sharpen your skills! You will become very familiar with our customer support processes, our website’s functionality, as well as the tools that we use (Zendesk). * See your impact! Provide daily support to our members and advocate for their needs to ensure the best user experience as possible! * Participate in company-wide events! Whether it’s office miniature golf or a raffle gameshow, company culture is at the forefront of our business. The pay: PerkSpot offers competitive industry rate salaries with the goal of retaining and growing talented individuals. We regularly review and adjust our compensation structure as needed to ensure equity and across teams and levels. The position pay is $21.10/per hour plus $2,000 annual bonus. What We Offer: * Comprehensive medical, dental, and vision insurance is effective on your first day of employment! * Time off is required. We want our team members to rest, relax, and recharge, so we encourage employees to take 20 days off each year. Plus, we offer 8 paid company holidays and our office is closed from Christmas Eve through New Year's Day. * Summer Fridays are great and are an annual tradition between Memorial Day and Labor Day every year. * To help you get a jump start on company holidays, we close at 1 pm the day prior to each company holiday as “holiday eve.” * Tenure is valued and rewarded. In addition to PTO, we offer a paid Sabbatical for up to 3 months to employees at 5 years and 10 years of service. * Commuting can be expensive – we get it. So, we provide a monthly transportation stipend and free lunch every Wednesday. * Connection and relationship building is everything. We offer regular outings, virtual events, fun community-interest Slack channels, and occasional happy hours. How to apply: All applications will be kept strictly confidential. Please submit a resume and cover letter telling us how you stack up to the qualifications, plus any other information you feel would be relevant to PerkSpot. Don’t be afraid to show your spark and personality! All positions require a full background screening. Offering a diverse, equitable, and inclusive culture is a priority at PerkSpot. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Powered by JazzHR 5g5rXaniC3

Job Description GHOST is disrupting the sports nutrition industry by creating a lifestyle movement that includes transparent innovative products, immersive content, global distribution, key influencer partnerships and collaborations with the world's leading flavor brands. We are always challenging ourselves to think outside the box and serve our fans and customers better, and we're excited to find a new fam member to bring processes and fresh ideas to the table. We’re adding a Customer Support Representative to our Chicago office who will help us take care of our most important asset—our customers—through various omnichannels. The Deets: • Respond to customers across multiple channels—chat, email, and phone—to address inquiries and solve customer issues., • Develop a comprehensive understanding of GHOST’s full product line to respond to customer questions effectively., • Deliver accurate information to ensure effective resolution of issues, while recognizing when to escalate concerns to a manager., • Document customer interactions, noting and analyzing new or recurring issues to enhance the overall customer experience and recommend actions to prevent future occurrences., • Collaborate with team members to ensure efficient and effective resolution of customer inquiries., • Uphold the brand voice while maintaining an upbeat demeanor in all communications., • Assist with additional customer service tasks as needed to ensure a seamless experience., • Bachelor's degree in communications, marketing, business, or two (2) years of related work experience., • Thrives in collaborative team environments, demonstrating strong skills in verbal and written communication, organization, and multitasking., • Adapts in fast-changing environments and stays confident and focused., • Strong customer-first mindset. Always working toward the best solution for the customer., • Deep understanding of Sports Nutrition products is a plus., • Health, dental, and vision insurance, • Generous paid leave plan, including parental leave, • Life, short-, and long-term disability insurance(s), • 401K retirement savings with defined company match, • Health and dependent care savings plans, • Commuter benefit, • Tuition reimbursement, • Supplemental life and insurance plans At GHOST we are building the brand we all wish existed. This mindset drives every important decision the team makes, from how we create new products, to how we market and interact, and most definitely how we build our team. We hire on work ethic, passion and culture fit. You cannot replace a vibe.

We're currently looking for individuals across the country to take part in remote paid research, including remote focus groups, product trials, and consumer studies.Earn up to $750 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing your opi

If this sounds like you, we'd love to chat!.

We're currently looking for individuals across the country to take part in remote paid market research, including online focus groups, product trials, and consumer studies.Earn up to $750 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing y

There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm.

You will be remote and build your brand with the support of internal and leadership.

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providing outstanding service and product knowledge.Distributes all benefit enrollment materials and

Handle incoming customer service calls Dispatch incoming customer phone calls Accept customer calls and return customer Maintain customer service related information for customer accounts Ensure quality customer service and customer satisfaction Maintain customer service voicemail and return custome

Outside Sales Representative – B2B Advertising Uncapped Commission | Protected Territory | Local Travel Only Are you an experienced outside sales professional looking to significantly increase your income? We are seeking motivated Sales Representatives to sell multi-channel advertising solutions t