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Job Overview: Are you energized by solving problems, building trust and relationships with customers? As a Customer Care Agent at Marvin, you’ll be the go-to expert for our dealers and customers seeking support. You’ll guide users through product questions, warranty concerns, and system navigation - all while delivering a seamless and empathetic experience. This role is central to Marvin’s customer experience strategy and offers the opportunity to make a meaningful impact every day. Plus, receive a $1,500 sign-on bonus when you join our team! This job is located in Warroad, MN. If you need to relocate for this role, Marvin has a variety of benefit offerings to support your move. Highlights of your role: • Serve as the primary contact for customer inquiries across phone, email, and chat, ensuring timely and accurate support., • Educate dealer partners on Marvin’s Order Management software, products and warranty processes through virtual or in-person training., • Own customer interactions from start to resolution, offering solutions that align with Marvin’s policies and service standards., • Support onboarding for new dealers and partners, facilitating account setup and initial training. You're a good fit if you have (or if you can):, • 2+ years in a customer-facing role., • Experience using CRM systems like Salesforce to manage customer interactions., • A track record of resolving customer issues efficiently while maintaining strong relationships., • Proven team collaboration skills., • Comfort mentoring others and sharing expertise across teams. Also want to make sure you have:, • Familiarity with building materials, construction, or manufacturing industries., • Ability to learn Marvin’s systems and apply product knowledge to customer solutions., • Strong organizational and project management skills., • Associate degree or higher preferred, or equivalent experience. We invite you to See Yourself at Marvin: From people to products, Marvin is committed to creating better ways of living. When you join this family-owned and -led window and door company, you belong to a community full of opportunities. For more than a century, we’ve been at the forefront of designing, building, and engineering premium, award-winning products. Today, Marvin is also proud to have been named a Top Large Employer by Forbes Magazine two years in a row, in 2024 and 2025. With operations in 19 cities across North America, we manufacture Marvin’s quality products, including Infinity Replacement Windows and Doors, and TruStile Doors. Together, we uphold our values and foster a culture where safety and the wellbeing of our people comes first. We take a better living approach with benefits to support you at work and beyond. From day one, you will enjoy health insurance, paid holidays, paid parental leave, a 401(k) retirement savings match and more! Some of our unique and most popular benefits include: • $300 annual wellbeing account to spend on what helps you feel happy + healthy, • Better Living Day! (a paid day off to go have some fun), • Annual profit sharing – recognizing everyone’s contribution to Marvin’s success, • Giving at Marvin – participate in organized volunteer opportunities, • Brighter Days Fund – financial support from your colleagues and the Marvin family during personal hardships Join the more than 8,000 Marvin team members to experience these benefits and more. Apply today! Marvin is an Equal Opportunity Employer: Marvin is committed to creating an inclusive environment for all employees and applicants. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws. Applicants requiring reasonable accommodation for any part of the application and hiring process may contact us at _. Compensation: $23.00 - $29.00 per hour, pay based on experience

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . Job Description : Job Description BUILD ON YOUR CAREER WITH A COMPANY THAT HAS A FUTURE At Ryder, our most important competitive advantage is our people. CULTURE- INTEGRITY- FAMILY . As a Customer Service Coordinator, you’ll be part of a dynamic team, equipped to succeed and empowered to develop your transportation & logistics career. This is an essential industry and we’ve been in the game since 1933! The Rental Sales Representative is responsible for acting as the front-line sales agent for the rental of vehicles to the Company's current lease and commercial rental accounts, as well as potential commercial rental customers and consumer household needs. This requires the Rental Representative to work cross-functionally across Sales, Marketing, Operations, and Asset Management while utilizing excellent customer communication skills. This program is fast-paced and touches every aspect of the business unit. In this role, you will acquire proven industry knowledge, skills, and resources to develop your relationship-building. We allow you to carve out your own career path and promote from within , based on performance. If you're motivated, coachable, and looking to get your sales, operations, or management career started, you've come to the right place. Structured work weeks, rotational Saturdays (depending on branch location/hours), and competitive pay plus OT. We also offer a full benefits package, 401 (k) employer match, and a discount on RyderShares! Shop Location: Cicero, IL Hours: 7:30 AM - 4:30 PM Schedule: Monday - Friday Hourly | Paid Weekly! Here it from people who work here! https://www.youtube.com/watch?v=usBbl6L1V6E This is Ryder: https://www.youtube.com/watch?v=b24PFgxvVS0 Ryder offers comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance, and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan. You thought that was it? Take a look at a few of these: Ryder's most recently been named "Top Company for Women to Work for in Transportation (https://newsroom.ryder.com/news/news-details/2022/Ryder-Named-One-of-the-Top-Companies-for-Women-to-Work-For-in-Transportation-in-2022/default.aspx) " by Women in Trucking, one of Fortune Magazine ’s “World’s Most Admired Companies (https://newsroom.ryder.com/news/news-details/2022/FORTUNE-Magazine-Names-Ryder-Among-Worlds-Most-Admired-Companies-for-10th-Consecutive-Year/default.aspx) ”, & one of “Reader's Choice Excellence Awards (https://newsroom.ryder.com/news/news-details/2022/Ryder-Voted-Among-Top-10-3PLs-in-Readers-Choice-Excellence-Awards-by-Inbound-Logistics/default.aspx) ” by Inbound Logistics. What about our green initiative…? We have the largest EV footprint in the U.S. In addition to that, Verizon has recognized Ryder with their "Supplier Environmental Excellence Award (https://https/www.businesswire.com/news/home/20220712005382/en/Ryder-Receives-Verizon%E2%80%99s-Supplier-Environmental-Excellence-Award) " Essential Functions • Sales & Marketing:Handle sales and sales process for inbound calls as well as outbound solicitationResponsible for executing the business unit's marketing planMaintain current accurate data within the company's marketing databaseMaximize rate opportunities within the market placeResponsible for generating rental, lease and used vehicle sales leadsMaintain and expand relationships with existing customer baseAbility to maximize operational effectiveness by coordinating overall inventory levels to meet customer demandMeet overall Ryder market share by successfully executing the sales and marketing initiatives, • Operations & Asset Management:Responsible for the overall profitably, operations and asset management of a rental locationAccountable for coordinating with Maintenance, Asset Management, Sales, and Marketing to ensure customer satisfactionMaintain compliance with company, local, state, federal and other regulatory agenciesComplete understanding of marketplace conditions in order to maximize utilization of the rental fleet, • Customer:Drive profitable revenue growth by maintaining and growing customer relationshipsResponsible for overall satisfaction for all internal and external customersReconcile all customer concerns, issues, and disputes in order to maintain the ongoing relationship, • Communication:Builds constructive and effective relationships with both internal and external customersMaintain composure when addressing stressful situationsClearly articulates Ryder's product and service offerings Additional Responsibilities • On a voluntary basis as well as based on scheduling, the Rental Sales Representative will be required to perform the role of On-Call Representative based on work schedules as determined by Supervisor., • Performs other duties as assigned. Skills and Abilities • Strong verbal and written communication skills, • Ability to get both verbal and written communication across that has the desired effect, • Goal oriented, drive for results, assertive, and deal well with ambiguity, • Possesses a high degree of initiative, • Must have high level of energy and be a self-motivated and self-directed person, • Ability to manage multiple assignments and tasks, set priorities, and adapt to changing conditions and work assignments, • Ability to focus on multiple projects and activities simultaneously, • Flexibility to operate and self-driven to excel in a fast-paced environment, • Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors), • Demonstrates customer service skills Qualifications • H.S. diploma/GED required, • One (1) year or more sales experience required DOT Regulated: No #LI-JM #INDexempt #FB Job Category: Sales Support Compensation Information : The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below: Pay Type : Hourly Minimum Pay Range: 21.00 Maximum Pay Range: 22.00 Benefits Information: For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan. Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Important Note : Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned. Security Notice for Applicants: Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers . Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754. Current Employees : If you are a current employee at Ryder, please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process. Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . #wd

Paralegal - Real Estate Polsinelli does not accept unsolicited resumes from search firms or agencies. Please, no phone calls or emails. At Polsinelli, What a Law Firm Should Be is not just our tagline, it is what we live every day. We strive to create an environment where our team members are encouraged to bring their creativity and professional passions into the workplace so that they can thrive. Are you a people person who has a keen eye for detail, thrives in a professional environment and wants to be part of a dynamic team? We have the perfect role for an engaging professional like you! Polsinelli is seeking a Paralegal to support the Real Estate department in one of the following cities: Kansas City, Chicago, New York, St. Louis, Atlanta, Dallas, or Denver. CORE RESPONSIBILITIES Perform and coordinate due diligence, including review of title commitments, surveys, zoning reports, and underlying documents Prepare title and survey objection letters Coordinate with title company and surveyor to reconcile title and survey issues and finalize title pro forma and survey Analyze and resolve open issues in zoning reports Assist in preparation and review of real estate conveyance and closing documents Coordinate closing of real estate transactions, including acquisitions, dispositions and financings, debt and equity transactions including signature page packages, document delivery, monitor closing checklists, handle recording requirements at closing Prepare closing books Draft and file UCC financing statements Order and evaluate UCC, lien, litigation and similar searches Prepare and file formation documents Draft leases, purchase contracts, easements, deeds, and other real property related documents Work on special assignments that may require conducting routine factual research, preparing reports and handling associated filings Interface with firm clients and other outside entities regarding assigned matters Execute on the minute details of a project or task, in addition to providing alternative options/solutions to best serve internal and external clients Research and execute on necessary procedures to meet client requests Retrieve, organize, review, analyze and summarize documents Effectively set priorities, provide timely updates, meet deadlines, and manage multiple projects Remain proficient in Microsoft Suite/Outlook, InTapp, iManage, and other programs used in practice area Meticulous time recording skills to accurately bill clients Employees approved for flexible work arrangements are expected to be available and maintain a practice of reliable, consistent attendance during the employees scheduled work shift including, but not limited to Zoom chat, email, voicemail, and phone COMPUTER APPLICATIONS USED Microsoft Office Suite including Outlook, Word, Excel and PowerPoint Kofax iManage Orbital REQUIREMENTS Paralegal Certificate or related degree preferred 5 Years' Experience Billable requirement: 1600 hours per year 5 days in-office Start time for this role will be either 8:30 a.m. or 9:00 a.m. (Work day hours Monday to Thursday 7.75 hours and Friday 7.5 hours plus overtime when necessary.) The budgeted salary range for this position is $80,000 - $100,000. As part of full-time employment associated with this position, Polsinelli PC offers the following benefits: Paid time off, sick time off, a referral program, medical insurance and benefits, dental insurance, vision insurance, life insurance, AD&D insurance, ID Theft insurance, long-term disability benefits, short-term disability benefits, Parking/Transit reimbursement (varies depending on location), 401(k) benefits, and employee assistance benefits. Polsinelli PC is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Computer Lab Trainer And IT Specialist The Computer Lab Trainer and IT Specialist is responsible for overseeing the daily operations of the IT department, managing infrastructure, ensuring system security, and leading technical staff. This role also oversees and supports program participant training and certification in CompTIA A+, Network+, and Security+ to maintain a highly skilled and compliant IT workforce. Top candidates will be energetic, committed to individual and social change, and willing to assist in all aspects of executing our classroom job readiness program and participant placement and retention goals. The ideal candidate will have experience in group facilitation, working 1-on-1 or in small groups with marginalized populations, and cultural sensitivity in working with diverse populations. Finally, the IT Lead will be passionate about engaging adult learners through interactive and well-structured lessons and developing curriculum. RESPONSIBILITIES Plan, coordinate, and manage all IT operations, systems, and infrastructure. Supervise, mentor, and evaluate IT staff and contractors. Oversee and support staff training and certification for CompTIA A+, Network+, and Security+. Develop training plans and track certification progress for technical staff and trainees. Coordinate and perform website updates and content maintenance Ensure network, server, and cybersecurity systems are secure, updated, and optimized. Manage IT projects, upgrades, and system implementations. Develop and enforce IT policies, procedures, and security standards. Monitor system performance, troubleshooting, and issue resolution. Manage IT budget, vendors, licensing, and asset inventory. Ensure compliance with cybersecurity, data protection, and regulatory requirements. Provide leadership in incident response, disaster recovery, and business continuity planning. Initiate survey and certificate for all training sessions after course completion in coordination with clients. Monitor and evaluate effectiveness of all training programs and maintain records of all resource allocation and provide support to all internal and external customers. Troubleshoot all technical issues (i.e. internet issues, desktop/laptop issues, printer issues etc.) Growing Home Internal IT Support 25% : Perform data entry and Generate reports in Growing Home's CRM (Salesforce) Conduct staff training and educate them on Growing Home's CRM and use multiple desktop applications and software such as Microsoft Office and other desktop programs. Set up new employees with technologies needed for their role (email, database, google workspace access). Respond to requests for technical assistance in person, via phone, chat or email Diagnose and resolve technical hardware and software issues, advise user on appropriate action and follow standard help desk procedures Inform management of recurring problems Stay current with system information, changes and updates Help update training manuals for new and revised software and hardware Program Assistance: Assist in office support tasks and operations as needed Assists in the coordination of events Assists with Board liaising as needed Assists with employer cultivation as needed Performs other duties as assigned Other: As needed, assist with Growing Home open houses and events, which may include night or weekend hours Assist in the collection of appropriate pictures, videos, and stories for social media SKILLS & QUALIFICATIONS Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience). Minimum 4 years of IT management or supervisory experience. Strong knowledge of networking, cybersecurity, and IT infrastructure. Experience supporting user environments across hardware, software, and network systems. Demonstrated leadership, communication, and project management skills. Experience with classroom or with group facilitation required Demonstrated ability to teach adults Comfortable working directly with marginalized populations; ability to engage with individuals in an authentic and nonjudgmental manner Outstanding written and verbal communication skills required; ability to engage Great organizational and time management skills; ability to work independently and exercise sound judgment in decision-making Professional computer skills required, proficiency in Microsoft Office Suite and Google Suite required, proficiency in Salesforce or related CRM a plus Ability to work some evenings and weekends Some travel for meetings and retention duties will be required. Must have an aptitude and willingness to navigate public transportation throughout the greater Chicago area, or a valid driver's license with reliable personal transportation. Preferred Certifications CompTIA A+, Network+, Security+ (required or preferred) ITIL, CISSP, or similar (a plus) Preferred Skills Team leadership and staff development Cybersecurity and risk management Vendor and budget management Policy development and compliance Training program coordination Physical Work Environment Ability to lift up to 25-30 lbs. Occasional after-hours support for system upgrades or emergencies. In addition to base wage, Growing Home offers a competitive benefits package.

Webex Contact Center Enterprise Engineer Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented team. Location(s): Chicago, IL (Remote) Role Overview: The WCCE Engineer is responsible for the design, implementation, and management of Cisco's cloud-based contact center solutions. You will bridge the gap between legacy on-premises systems (like UCCE/PCCP) and modern cloud environments, ensuring seamless omnichannel customer interactions through voice, digital channels, and AI-driven automation. Key Responsibilities: System Administration: Configure and manage the Webex Control Hub, managing users, sites, teams, and entry points. Flow Design: Develop complex call and digital routing flows using the Webex Flow Builder (drag-and-drop UI) to optimize customer journeys. Omnichannel Integration: Implement and support digital channels including SMS, Chat, Email, and Social Media via Webex Connect. Technical Migrations: Lead the transition of contact center applications from on-premises Cisco solutions (UCCE/UCM) to the Webex CCE cloud environment. AI & Automation: Integrate AI-powered Virtual Agents (Voice/Chat) and AI Agent Assist features to improve self-service and agent productivity. Reporting & Analytics: Build and maintain custom dashboards using Cisco Unified Intelligence Center (CUIC) and Analyzer to track KPIs like CSAT, NPS, and AHT. Troubleshooting: Perform root-cause analysis on faulty call flows, network bottlenecks, and integration issues with third-party CRMs (Salesforce, ServiceNow). Required Technical Skills: Core Cisco Platforms: Deep expertise in ICM (Intelligent Call Manager), CVP (Customer Voice Portal), and Cisco Finesse. Protocols & Networking: Strong understanding of SIP, VoIP, QoS, and cloud connectivity (Azure/AWS). Routing Logic: Proficiency in Skill-Based Routing (SBR), Longest Available Agent (LAA), and Precision Queueing. Developer Skills: Ability to use Pebble expressions, invoke REST APIs, and parse JSON/XML for custom integrations. Reporting Tools: Advanced knowledge of CUIC and Webex Contact Center Analyzer. Preferred Qualifications: Certifications: CCNP Collaboration, CCNA, or specialized Cisco Contact Center certifications. Experience: 35+ years in Cisco Unified Communications or Contact Center architecture. Soft Skills: Strong consulting ability to translate business requirements into technical workflows. Key Skills Matrix for Your Resume/JD Category Specific Skills: Administration Webex Control Hub, User Profiles, Skill Group Assignment Call Handling IVR Scripting, Flow Designer, Courtesy Callback, Post-Call Surveys Desktop Cisco Finesse Gadgets, Agent Desktop Customization Advanced Tech Webex Connect, CCAI (Contact Center AI), Virtual Agents Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.

Primary Purpose The HRSC LOA Specialist provides support and case management services to customers (employee and managers). This role serves as the main contact and subject matter expert of employee Leave of Absence processes and Benefits Administration, ensuring compliance with Bright Horizons policies. The LOA Specialist is responsible for building strong relationships between the HR Service Center and the relevant Center(s) of Excellence. Customer Service • Provides information and guidance to the employee, manager, Payroll, and HR during the benefits enrollments and changes, claim process, including communicating changes regarding leave status, return to work arrangements and collaborating on reasonable accommodation processes., • Provide customer centric, accurate, and efficient resolution of issues and inquiries through multiple channels (i.e. phone, email, chat, case management)., • Serves as the escalation point for HR Service Center staff for complex LOA issues., • Provide consultative support to managers and HRBPs as needed., • Serves as the direct contact for supporting Center of Excellence "Super Users", or other high priority stakeholders, for complex needs., • Escalates issues where appropriate to domain owners in the COE and/or to external Systems or Service Providers., • Follow-up with dissatisfied customers to ensure their concerns are heard and that their feedback is brought back to the HR Service Center for customer service and process improvement consideration. ?Domain Specific • Demonstrate deep level domain specific knowledge/skills including being well versed in both internal policy/procedure and external compliance obligations related to assigned domain(s)., • Support and provide training to the HR Service Center in changes to policy, programs, policies, and initiatives within Specialist domain to ensure the HR Service Center is able to promptly and effectively able to support customer inquiries. Systems / Business Process Transactional Support / Responsibility • Performs complex administrative transactions, participates as actor in workflows, audits and in some cases, data maintenance of HR Data., • In partnership with the HRIS Team, LOA Specialist will engage with external systems vendors or service providers in integration related issues, data audits or other complex problems between organizations., • Works closely with the Payroll team to ensure accurate payroll processing and information is up to date for all employees on leave and returning from leave., • Proactively runs status reports and checks for case updates on vendor's systems. Develops tracking and reporting framework; produces regular, timely reporting and analysis to key stakeholders, • Responsible for the preparation of documents, job aids, and communications to meet the needs of both internal HR and other stakeholder groups., • Responsible for developing leave related communications and sending to employees within appropriate timeframes based on policy guidelines. Service Center Process • Completes accurate and actionable case documentation in the Case Management tool., • Continually utilizes knowledge management tools and contributes new, revised or updated information to maintain accuracy and consistency in knowledge in support of customers., • Identify root cause of issues and partner with HR Service Center team or Centers of Excellence through sharing of employee feedback, prioritization, and metrics that qualify impact of issue., • Lead continuous improvement workshops and projects., • Identify and propose opportunities for customer service excellence and efficiency. Team / Culture • Ensure that all Bright Horizons' policies and procedures are followed and that employees are treated fairly in line with policies and our HEART Principles., • Supports peers in the Service Center by sharing knowledge, information, and best practices., • Provide expertise and guidance to their HR Service Center team., • Other responsibilities, as assigned. Ensure feedback is effectively flowing from the Center of Expertise to the HR Service Center and vice versa., • Participates in both functional program and technology projects to provide guidance on the operational impact of the changes. Decision Making Authority Ability to function independently, often without direct supervision, when communicating with internal and external customers. Most decisions will be made under the advisement of a supervisor. Job Requirements • 3-5 years customer service experience and a bachelors degree with a major in Human Resources, Communications or related target area., • 2 + years experience in partnering with third party vendors for leave management., • Strong interpersonal and customer service skills., • Communicate effectively in both oral and written form., • Exhibit patience, empathy, and positivity., • Have strong problem-solving skills., • Ability to multi-task, prioritize, and manage time effectively., • Demonstrated proficiency of Microsoft Office Suite products: Excel, Word, PowerPoint, etc., • Demonstrated expertise of Workday., • Bi-lingual helpful; but not required. This remote role will not pay more than $60K yearly base. This role has the following employment benefits: • Health Care, • Retirement, • Sick Leave, • Vacation, • Paid Holidays, • Disability Insurance, • Life Insurance, • Tuition Reimbursement and other optional benefits!

Amazon is seeking Work From Home Customer Service Representatives to assist customers with orders, returns, refunds, account issues, delivery questions, and general customer inquiries through phone, chat, and email support. Customer Service Representatives are responsible for resolving customer concerns, processing returns and refunds, tracking packages, updating customer accounts, documenting customer interactions, and providing professional and friendly customer service while meeting performance and quality standards.

Customer Support – Travel Industry (Remote) Location: Remote – USA Based Schedule: Flexible | Part-Time or Full-Time Options About Us: We are a fast-growing, fully remote travel company specializing in unforgettable vacations, cruises, all-inclusive resorts, and adventure experiences across the globe. You’ll represent a trusted brand while helping clients with booking support, inquiries, and travel-related questions. Position Overview: We're looking for a motivated, detail-oriented Customer Support Specialist who thrives in a fast-paced, remote environment. You’ll play a vital role in ensuring smooth client experiences by assisting with questions, confirming reservations, and troubleshooting travel-related concerns. • Respond to customer inquiries via email, phone, and chat in a timely and professional manner, • Provide accurate information about travel bookings, itineraries, and policies, • Troubleshoot common client issues and escalate complex matters as needed, • Maintain up-to-date knowledge of supplier systems, policies, and procedures, • Follow up with clients to ensure satisfaction and support post-booking, • Log all communications accurately using internal systems, • Maintain high levels of professionalism and empathy, • Prior experience in customer service or the travel industry is a plus (but not required), • Strong communication skills and ability to work independently, • Comfortable using online tools, booking portals, and CRM systems, • Tech-savvy with a quiet, professional home workspace, • Passionate about helping others and delivering great service, • Must be 18+ and authorized to work in the United States, • Full training and ongoing mentorship, • Travel agent certification (if desired), • Access to travel discounts and perks, • Supportive online community and tools to help you succeed $40,000 - $65,000 a year🧭 Love helping people? Have a passion for travel? This could be your next favorite remote opportunity!We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Customer Support Specialist – Travel Industry (Remote) Location: Remote – USA Based Schedule: Flexible | Part-Time or Full-Time Options About Us: We are a fast-growing, fully remote travel company specializing in unforgettable vacations, cruises, all-inclusive resorts, and adventure experiences across the globe. You’ll represent a trusted brand while helping clients with booking support, inquiries, and travel-related questions. Position Overview: We're looking for a motivated, detail-oriented Customer Support Specialist who thrives in a fast-paced, remote environment. You’ll play a vital role in ensuring smooth client experiences by assisting with questions, confirming reservations, and troubleshooting travel-related concerns. • Respond to customer inquiries via email, phone, and chat in a timely and professional manner, • Provide accurate information about travel bookings, itineraries, and policies, • Troubleshoot common client issues and escalate complex matters as needed, • Maintain up-to-date knowledge of supplier systems, policies, and procedures, • Follow up with clients to ensure satisfaction and support post-booking, • Log all communications accurately using internal systems, • Maintain high levels of professionalism and empathy, • Prior experience in customer service or the travel industry is a plus (but not required), • Strong communication skills and ability to work independently, • Comfortable using online tools, booking portals, and CRM systems, • Tech-savvy with a quiet, professional home workspace, • Passionate about helping others and delivering great service, • Must be 18+ and authorized to work in the United States, • Full training and ongoing mentorship, • Travel agent certification (if desired), • Access to travel discounts and perks, • Supportive online community and tools to help you succeed $20,000 - $65,000 a year🧭 Love helping people? Have a passion for travel? This could be your next favorite remote opportunity!We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

We are currently hiring Seasonal Customer Support Representatives to join a fast-paced eCommerce support team during Peak season. This is a fully remote opportunity for candidates based in Mexico who are confident communicating in English and enjoy helping customers through phone, chat, email, and SMS support. This seasonal project will run through September 11, 2026, with paid training provided before agents transition into live customer support. We’re looking for customer-focused individuals who can stay organized, communicate professionally, and deliver a positive customer experience across multiple channels. What You’ll Be Doing • Answering customer inquiries via phone, chat, email, and SMS, • Assisting customers with purchase-related questions and order support, • Following up on pending inquiries and unresolved customer interactions, • Accurately documenting customer interactions and updates, • Providing friendly, professional, and solution-focused support, • Building positive customer relationships through clear communication Training & Project Timeline • Training Start Date: Monday, June 8, 2026, • One week of training followed by one week of supported on-the-job experience, • Seasonal project ending September 11, 2026 Compensation • $5.50 USD per hour, • Paid weekly Important Information • This is a fully remote seasonal opportunity, • Candidates must be fluent in English, • Applications and resumes must be submitted in English, • Only candidates based in Mexico will be considered for this posting Hiring Process To ensure fairness and consistency, all applicants must complete every stage of the hiring process. Our process includes: • Resume and Prescreen Questionnaire Review, • One-Way Video Interview, • Live Interview, • Final Interview Please note: This is an English-speaking role that requires strong written and verbal English communication skills. All resumes/CVs must be submitted in English to be considered for the position. What We’re Looking For • Previous customer service experience, • Previous call center experience, • Strong English communication skills, both written and verbal, • Excellent grammar, spelling, and punctuation, • Comfortable multitasking across systems and tabs, • Basic computer proficiency, including typing, copy/paste, and navigation skills, • Minimum typing speed of 30+ WPM, • Positive attitude with strong problem-solving skills, • Reliable and professional work ethic Technical Requirements (Essential) To be considered, candidates must meet all technical requirements below: • Windows 11 PC (Mac not supported), • 12–16 GB RAM, • Dual monitors, • Webcam, • Fibre internet with a wired connection, • Backup power solution, • Microsoft Teams / Office 365 Applications that do not meet the minimum technical requirements may not move forward in the process. Please note: Due to the volume of applications, only candidates who fully complete all required steps will be considered for advancement. Incomplete applications may automatically be removed from consideration.

Job Description Part-Time Chicago, IL – Prentice Women’s Hospital (250 E. Superior St.) We’re looking for candidates with open daytime availability (mornings through late afternoon) to support our core daily operations on both weekdays and weekends. Monica + Andy is looking for kind, empathetic, and energetic sales associates to join our Customer Experience team! We are looking for experienced sales associates who will deliver exceptional customer service and create a joyful shopping experience across both our Guideshops and our digital customer experience channels (email, chat, and phone). This role is unique in that it blends retail, clienteling, and digital customer experience. Our Storks build relationships with customers in-store while also supporting parents and gift-givers across the country through our customer support channels. Monica + Andy is a digitally native, organic baby and children’s clothing brand. Inspired by the birth of her daughter, our Founder Monica Royer created Monica + Andy to deliver softer, organic fabrics, better-designed clothing and blankets, and a seamless, easy shopping experience for parents and gift-givers. We exist to personalize shopping for parents by creating joyful experiences and products without compromise. Our Sales Associates (Storks) are brand ambassadors. We are looking for Storks who are confident in their ability to naturally share our brand story and educate customers on our products and high-quality, organic fabrics. We want someone who connects with and understands the needs of our parents and our gift-giving clients. Who Thrives in This Role Storks who succeed at Monica + Andy tend to be people who: • Love creating meaningful moments with customers, especially parents and gift-givers., • Enjoy a mix of sales, styling, and customer service., • Take pride in building relationships and developing repeat clients., • Are energized by helping customers find the perfect gift or outfit., • Are comfortable working across both in-store and digital customer experience channels. You… • Are empathetic and confident in your ability to genuinely connect with co-workers and customers., • Love meeting and talking to new people., • Have a desire to grow our brand and build a client book., • Have a positive attitude and can motivate and lead by example., • Have a keen attention to detail., • Have excellent written and verbal communication skills., • Have a love for and understanding of babies + children, and the big people who come with them., • Must be willing to work weekends and holidays., • Are dependable and take pride in being punctual and reliable for your team, • Have a customer-centric mindset and are natural in providing excellent customer service., • Have strong problem-solving and time-management skills., • Are able to answer customer questions in person and via chat, email, and phone., • Are a self-motivator and willing to work hard, roll up your sleeves, and help build the brand., • Familiarity with Shopify, Loop, and ShipStation a plus., • Bilingual (English/Spanish) a plus. We… • Value self-awareness, honesty, empathy, and good energy., • Work hard because we love what we’re doing, but also believe in balance., • Love babies + kids — and the big people who come with them., • Back up our talk with competitive compensation, challenging work, great coworkers, and the opportunity to build something meaningful., • Are excited to hear from you! Job Responsibilities (Guideshop Customer Experience) • Welcome every customer into the store with a warm, friendly greeting and smile., • Merchandise the Guideshop based on product availability and merchandising guidelines., • Answer the phone and assist customers via chat and email while meeting minimum daily ticket goals and response times., • Create a world-class customer experience for the Monica + Andy customer., • Offer help to every customer in the store whenever needed., • Be the best brand ambassador for Monica + Andy you can be., • Build and maintain a personal client book, develop relationships with parents and gift-givers, and work toward daily sales goals., • Outreach to clients on a 1:1 basis with manager oversight to build sales and traffic., • Keep the Guideshop clean and tidy at all times., • Follow all sanitizing and cleaning standards required for the location., • Take detailed notes to report back to the team on a daily basis (tracking Guideshop stats such as traffic, sales, AOV, and inquiries)., • Job Responsibilities (Digital Customer Experience / Email / Chat / Prospecting), • Learn and master all systems used to place orders, edit orders, process returns, and manage customer inquiries., • Write thoughtful, well-crafted responses to customer inquiries via email and chat., • Speak with customers on the phone to answer questions about products, policies, and order updates., • Process returns and order-related tasks promptly to ensure we deliver the best possible customer experience., • Outreach to clients on a 1:1 basis with manager oversight to prospect new clients and build relationships with existing clients. Physical Demands Physical demands include, but are not limited to: • Standing for extended periods of time, • Lifting and carrying at least 25 pounds, • Climbing ladders to retrieve merchandise, • Bending, squatting, and moving merchandise throughout the store Monica + Andy is an equal opportunity employer and makes employment decisions based on merit. Monica + Andy policy prohibits unlawful discrimination based on race, color, religious creed, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy, or any other consideration made unlawful by federal, state, or local laws.

We are making travel effortless. Join us. Whether it’s to visit the people closest to us, starting an exciting adventure, or a career-defining business trip, travel is an essential part of our lives. Yet we've all experienced the aches and pains of getting to our destination. Today, more than 4 billion airline passengers rely on technology that hasn't kept up with the expectations of the modern connected traveller. That’s why we’ve started to rebuild the infrastructure that underpins the travel industry. We’re on a mission to unravel travel — simplifying systems and building the tools that will make the future of travel effortless. We were part of Y Combinator S18's cohort and we are backed Benchmark, Blossom, Index Ventures and Kima Ventures. A fantastic set of investors that has helped build some of the world's largest companies. Something to consider when reading this job advert We know people engage with job adverts differently. Some will view it as a checklist that needs to be at 100% before applying; others will see 60% as good enough. If you think you have what it takes but don't necessarily meet all the requirements on the job description, please still get in touch. We'd love to have a chat, learn more about you and see if it could be a great fit. This role is remote, with working hours aligned to Eastern Standard Time (EST) in the United States. Candidates should be able to work primarily within EST business hours to support our customers and partners. Ability to learn and clearly explain a technical product or concept Strong written communication skills in English Experience delivering high-quality customer support for a technical product, or transferable experience in a customer-facing role Experience supporting business customers in a B2B environment, or willingness to develop this experience A professional, approachable communication style and a genuine willingness to help others Confidence communicating with a wide range of stakeholders across different roles and levels of experience Curiosity and a problem-solving mindset Familiarity with support tools such as Zendesk and Jira (or similar platforms) Nice to have: experience in a customer support role within the travel industry Develop a strong understanding of Duffel’s products and share your knowledge with customers and internal teams Respond to and, where needed, escalate technical support requests submitted via email or chat Explain technical concepts clearly so customers can confidently use our products Communicate with customers in a timely, professional, and clear manner to meet internal and customer service expectations Create and maintain product support documentation to help customers find answers independently Collaborate with Duffel’s technical teams and travel suppliers to resolve customer issues Share common support trends and insights to help inform product improvements and future development What you can expect from us We’re dedicated to your personal growth. Our environment is comfortable physically, but also in that our ears are always open to any ideas, concerns and questions. We believe that everyone should have pride in their work, taking full ownership of it and its impact. That’s why everyone who joins Duffel owns a share of the company. We are an equal opportunities employer. We believe that the key to our success is employing a diverse team, that’s why recruitment decisions are only based on your experience and skills. We value your ability to problem solve and build amazing things so we welcome applications for everyone – regardless of age, sex, disability, sexual orientation, race, religion or belief. *Please note that AI detection will be used on application questions Note to recruitment agencies Duffel does not accept speculative CV's from external parties. Any unsolicited CV's sent to us will be treated as property of Duffel, and any attached terms and conditions associated with these CV's will be null and void.

VIPdesk Connect is a certified B-Corp, women-owned corporation, and Best Workplace winner committed to team member happiness. At VIPdesk Connect, we are passionate about delivering “more human” customer service. Our core values are central to how we do business. That’s why we have partnered with some of the world’s best iconic brands to provide an elevated customer experience. The Remote Bilingual (French/English) Customer Service Representative is a passionate customer care professional responsible for providing an exceptional customer experience for our clients' customers via phone, email, SMS, chat, and Social Media. The Bilingual Customer Service Representative handles all aspects of service including order placement, returns and replacements, product inquiries and education, recommendations, troubleshooting and managing escalated issues for one or more brands. The Bilingual Customer Service Representative utilizes a variety of resources and tools to assist customers in a courteous and professional manner that aligns with our clients’ brand standards. The Bilingual Customer Service Representative is a valuable part of a diverse team and is an empathetic, creative, action-oriented, and flexible problem-solver. The Representative is empowered to make decisions and take ownership of customer interactions, providing an elevated customer experience. This is a remote, work-at-home position. • With a high level of expertise, positive energy, and a can-do spirit, represent a diverse lineup of products and brands committed to customer service excellence, • Handle customer requests and interactions on behalf of VIPdesk Connect clients via phone, chat, SMS, email, and Social Media, with phone as the primary focus and channel, • Answer questions about orders and requests, account status, products, and services, as well as provide website navigation and troubleshooting assistance high-quality customer service guidelines and policies, • Take ownership of issues and follow through to solve problems while exercising sound judgment and achieving a resolution exceeding customer expectations, • Monitor and report emerging customer trends and recommend process improvements, • Attend training and meetings to stay up to date with new products, services, processes, and policies, • Meet performance metrics including Customer satisfaction (CSAT), average handle time, quality, and productivity, • Demonstrate social responsibility through ethical practices, showing awareness and respect for others and their differences, and supporting various initiatives to help promote diversity and inclusion in the workplace, • 1+ years of demonstrated experience and success in Customer Service, • Bilingual Proficiency Required: Must possess fluent written and spoken skills in both English and French, • High school diploma or equivalent, • Polite, friendly, and courteous demeanor, • Respectful, flexible, and open-minded when dealing with a wide range of people, • Effective communication skills, both written and verbal, • Expertise in asking effective, probing questions, applying listening techniques to identify customer needs, and guiding conversations to resolve customer requests, • Able to provide sound recommendations and process improvement ideas based on ongoing customer support issues, • Excited to learn and grow; open and accepting of coaching and feedback, • Technically proficient and motivated to learn new skills, • Responds positively to change, embracing and using new learning to accomplish complex challenges, • Adaptable, self-motivated, and disciplined to work independently and exhibit ownership in a performance-based team environment, • Detail-oriented with a focus on meeting Quality Core Standards and goals, • Able to accurately document customer interaction details with limited errors, • Able to successfully pass a pre-employment background check and employment reference check where permissible by state and local regulations, • Ability and stamina for clear and engaging extended phone conversation for the duration of a scheduled shift, • Due to the home-based nature of this job, the Customer Service Representative is required to have a home-office environment that is ergonomically sound and conducive to taking customer calls, internet connection, a wired USB headset, router, modem, webcam, and a computer system that meets VIPdesk Connect policies and maintenance requirements, including system upgrades as applicable, • Currently reside in AR, AZ, FL, GA, IN, KY, MD, NC, NM, NV, OH, SC, TN, TX, UT, VA, or WI, • Experience in a fast-paced call center environment, • Experience working with a customer service ticketing system (e.g., Zendesk, Talkdesk, etc.), • Previous remote work experience $18 - $18 an hourThe rate for the Bilingual Customer Service Representative, Level 1: $18 per hour Our benefits package for full time team members includes, but are not limited to medical, dental, and vision insurance, paid time off, flexible spending accounts, and life insurance. Who We Are At VIPdesk Connect, we believe brand loyalty is earned with every customer interaction. Each experience is an opportunity to reinforce a customer’s love for a brand. And no matter how leading-edge our technology is, it will never replace the power of the one-to-one connection. It’s why we have built a culture that cares. It is why our team knows how to connect with customers, human to human. We believe in creating a supportive workplace where we listen to one another, feel comfortable sharing ideas, and work together to achieve our goals. Our positive energy leads to team member innovation, creativity, and happiness. VIPdesk Connect is an Equal Employment Opportunity and Affirmative Action Employer committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. Our individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities, and talent that our team members invest in their work represent a significant part of not only our culture but our reputation and the company’s achievement. We embrace and maintain a continuing policy of nondiscrimination in all employment practices and decisions, ensuring equal employment opportunities for all qualified individuals without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. VIPdesk Connect, Inc. is proud to be an equal opportunity employer, M/F/D/VWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Digital and Technology at Abercrombie & Fitch is fundamental to designing, sourcing, developing, and delivering fashion-forward merchandise to our customers. We are committed to implementing new strategic and systematic approaches to generate dynamic technology solutions for our growing business. The Abercrombie IT Service Desk is a high energy, customer-oriented team providing technical support to each of Abercrombie’s core global business functions including corporate, distribution, and retail store environments in a 24x7x365 call center. Service Desk Specialists provide support through analysis and problem solving to facilitate the resolution of technology-related incidents. Service Desk Specialists engage with Abercrombie associates located throughout the world utilizing phone, email, chat, and remote communication technologies to provide service. This job is located at our Global Home Office in Columbus, Ohio. This team does work on shift schedules which includes nights and weekends What Will You Be Doing? • Provide Tier 1 technical support to corporate, distribution, and retail store associates for basic software and hardware troubleshooting, • Demonstrate qualities representative of A&F’s unique culture with a strong appreciation for customer service, inclusiveness, and a casual hospitality, • Support retail operations by providing coaching and guidance to store associates, • Troubleshoot problems to resolution or escalate when necessary, • Document incidents, comments, and resolutions within the incident management system, utilizing available knowledge resources, • Fulfill hardware and software requests by coordinating and completing configuration and installation, • Perform end-user training as it regards assistance with supported applications and services What Do You Need To Bring? • Bachelor’s degree in IT or related field or combination of education and experience, • Excellent customer service skills, • Hard working, reliable, and dependable, • Ability to work within a team environment, sharing workload and responsibilities, • Quick to adapt and eager to learn, • Effective verbal, phone, written, and interpersonal communication skills, • Capable of maintaining corporate and job-related confidential information, • Technical and Analytical skills including Computer literate and working knowledge of operating systems (Windows/Mac), word processing (Microsoft Word), spreadsheet (Excel) and E-Mail (Outlook) software applications required, • Familiarity with mobile device hardware and operating systems (iOS/Android) Our Company Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We’re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities. Benefits & Perks As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F Co. is committed to providing competitive and comprehensive benefits that align with our company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward: • Incentive bonus program, • Annual companywide review process, • Flexible spending accounts, • Medical, dental and vision insurance, • Life and disability insurance, • Associate assistance program, • Paid parental and adoption leave, • Access to fertility and adoption benefits through Carrot, • Access to mental health and wellness app, Headspace, • Paid time off and one paid volunteer day per year, allowing you to give back to your community, • Work from anywhere (Mondays and Fridays are “work from anywhere” days for most roles and six work from anywhere weeks per year), • Seven associate wellness half days per year, • Merchandise discount on all of our brands, • Opportunities for career advancement, we believe in promoting from within, • Access to multiple Associate Resource Groups, • Global team of people who will celebrate you for being YOU! ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER

Job Description The Opioid Epidemic is a public health crisis with a highly effective but underutilized clinical intervention - millions of Americans are physically dependent on Opioids but only 10% of those likely to have OUD actually access treatment. Bicycle Health addresses this gap by maximizing accessibility, affordability, and overall quality of care by enabling highly qualified clinicians to reach patients broadly and efficiently through our online platform. We're looking for Nurse Practitioners and Physician Assistants to join us full-time in a 40-hour-per-week, W-2 role with a schedule designed to offer both structure and flexibility. The Provider position at Bicycle Health is a remote full-time addiction medicine clinical position with responsibility for the continuity care of a panel of adult patients under care primarily for opioid use disorder. The Nurse Practitioner or Physician Assistant will assess new patients presenting for telemedicine-based care of opioid use disorder, determine appropriateness of enrollment in our care setting, and manage their continuity OUD treatment from initial induction through the duration of their care. The Nurse Practitioner also addresses co-occurring mental health conditions directly when appropriate, and also via referral and care-coordination with outside providers. The NP/PA participates actively in regular clinical team meetings and quality improvement activities, collaborates with our program physicians and therapists, and reports to the regional medical director. What You Can Expect: ✅ Stable, full time employment - We are currently hiring for full-time, W-2 employees. As a a full-time employee you will receive full benefits. ✅ Location Flexibility - Work from home and work from anywhere in your state (subject to change depending on regulations) ✅ Limited Call - there are on-call responsibilities but most providers are on-call once every 2-3 months on average. Call is one week at a time (Monday to Monday). ✅ Start times vary by region - See below to see more detail on available shifts by region East region: All states are within the East Coast & Central Time Zones Option 1: Monday–Friday (late start) • 8 hour shifts, • Shift start time of 11:00am EST or 12:00pm EST, • Schedule remains consistent each week Option 2: Includes 1 weekend day (early start) • 8 hour shifts, • Includes one weekend day, • Shifts start at 9:00am EST, • Schedule remains consistent each week Target Pay Range: $120,000-$140,000 + Bonus Eligible - Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data. Benefits: • 3 Weeks Vacation + 8.5 days of additional sick time + 8 paid holidays + 3 CME days, • 100% Employer Paid Medical, Dental, and Vision Insurance, • Employer Paid STD & LTD, • 401k, • Up to $3,000 CME, • $50 monthly Remote Work Stipend, • All equipment provided, • White glove licensing and credentialing service, with all L&C costs paid What you'll Do: • Full-time (40 hours per week) opportunity, • Provide assessment and treatment for a continuity of panel of up to 275 adults with Opioid Use Disorder from initial treatment-start throughout their ongoing care, • Provide diagnosis of Opioid Use Disorder and co-occurring mental health conditions, • Safely and effectively start treatment with buprenorphine-naloxone for OUD, manage the early induction and stabilization phase of care with close follow-up, • Utilize motivational interviewing and other engagement and rapport-building techniques to achieve optimal patient outcomes, • Collaborate with the care team to coordinate additional services as may be needed, • Take an active role in clinical team meetings and practice improvement, engage in case discussion with colleagues, • Develop a thorough understanding of practice policies and procedures, and actively participate in P&P feedback and development, • Develop an understanding of your local and regional referral resources and utilize them, • Utilize our intuitive web-based EMR platform to manage patient care., • Work from anywhere in your state (subject to change depending on regulations)., • This is a fantastic opportunity to be part of a talented, enthusiastic and mission driven team and have strategic input into a variety of company-wide projects and other initiatives. What you'll Need: • Valid license to practice medicine & DEA license in your home state. Must be eligible and willing to obtain licenses in multiple states., • At least 1 year of Buprenorphine prescribing experience in a family medicine, internal medicine, addiction medicine, or psychiatric practice environment., • Telehealth experience a big plus!, • Strong communication skills, ability to build an effective provider-patient relationship that fosters engagement and adherence to a collaboratively developed care plan., • Comfort with risk/benefit balancing and a love for problem solving are required attributes., • Motivational Interviewing experience preferred., • Ability to share equally in the on-call needs of the region including on call coverage for a percentage of the 8 company observed holidays., • Bilingual English/Spanish preferred, • Psychiatric Nurse Practitioner certification highly preferred This is a full-time (40hrs per week) remote position. #LIRemote #zr Recruitment Scam Notice We are aware of fraudulent recruiting messages circulating that claim to represent our company. Please note: All official communication from our recruiting team will come from an @bicyclehealth.com email address. We will never ask you to pay fees, purchase equipment, or provide financial information as part of our hiring process. We will never request your Social Security number or banking information before an offer of employment is made. We only conduct interviews through legitimate, scheduled channels and will never make job offers via text message or chat apps. If you believe you have been contacted by someone misrepresenting our company, please report it to careers@bicyclehealth.com. About Bicycle Health: Bicycle Health is a telemedicine group that specializes in the evidence-based treatment of individuals with Opioid Use Disorder using buprenorphine. We've grown our clinical staff of medical providers caring for patients, across 32 states, and we employ a large ancillary staff for support with technologic and administrative needs, clinical and behavioral support, and care coordination. Our innovative model has achieved clinical outcomes that exceed expectations for standard-of-care in-person treatment nationally. Our mission is to increase access to high quality, affordable, convenient and confidential Opioid Use Disorder treatment for all. Bicycle Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other basis forbidden under federal, state, or local law.

Job DescriptionCompany Description COMPANY BACKGROUND TVG-Medulla, LLC is a multi-site healthcare management organization, with an emphasis on providing managed services to chiropractic providers. Medulla provides managed services such as Sales & Marketing, Billing, IT, HR, and Finance to three chiropractic brands, operating under the names of Chiro One, MyoCore, and CORE Health Centers. Medulla is comprised of 830+ employees, with corporate headquarters in Oak Brook, IL and 150+ clinic locations in Illinois, Indiana, Wisconsin, Missouri, Kansas, Kentucky, West Virginia, Texas, Oregon, Washington, and Alaska. TVG-Medulla is a rapidly growing organization, realizing 30%+ growth year-over-year, through a combination of both organic and acquisitive growth. As the organization continues to expand and enter new markets, it seeks a strong strategic COO to lead the operations function. Our vision is to inspire and empower people in our communities to heal, live and function better. Job Description General Description Chiro One Wellness Centers is a high-growth, healthcare organization with 150+ clinics, primarily in the Midwest. Each month, we help thousands of patients live happier, healthier lives through our unique model of chiropractic care. The Inside Sales Representative is the first point of contact for prospective patients reaching out for Chiropractic care. They are responsible for effectively communicating the value of receiving treatment at our Chiro One clinics to convert prospects into patients. Top KPIs for the role include the number of new patients “appointments kept” and the conversion rate of leads to new patient appointments. It is their responsibility to drive patient acquisition via inbound and outbound calls, chats, texts, and emails utilizing CCaaS, CRM, email, and nurture technology platforms. A Inside Sales Representative demonstrates a thorough understanding of the Chiro One value proposition and successfully communicates and nurtures prospective patients to drive new patient acquisition. This role is a good fit for highly motivated individuals who are goal driven, service-focused and looking to be a part of a mission-driven organization. Essential Functions and Responsibilities • Act as an integral member of the inside sales team responsible for converting patient leads into patient appointments utilizing phone, chat, email, and text communication channels., • Accountable for meeting and surpassing daily, weekly, and monthly “appointment kept” and conversion targets., • Utilize sales skillsets including service knowledge, rapport building, active listening, communication, qualification questioning, objection prevention and handling and closing., • Promote Chiro One services and benefits of care including competitive differentiators regarding our high-quality care model., • Manage a high volume of inbound and outbound calls and chats to ensure an outstanding patient experience., • Provide insight on process improvements, script adjustments, system enhancements and best practice development., • Passionate about helping people through chiropractic care., • Continuously take part in sales and technology training to improve selling techniques and learn how new software enhancements can improve the patient journey.Qualifications Minimum Qualifications • Experience successfully meeting and surpassing sales goals., • Excellent verbal and written communication skills, with the ability to call, connect and interact with potential patients., • Highly motivated and goal oriented., • Detail-oriented and process driven., • Proficient in Microsoft Office (Excel, Word, and PowerPoint)., • Ability to adapt to a fast-paced, high-growth business while managing multiple priorities., • High school diploma or GED equivalent. Preferred Qualifications • Previous experience in inside sales, call center or other related sales experience., • Experience with CRM software such as Salesforce or Microsoft Dynamics., • Associates or bachelor’s degree; or equivalent combination of education and experience., • Healthcare industry experience. Job Competencies: • An ambitious "hunter" mentality, high energy, strong work ethic and positive attitude., • Persuasive and goal oriented., • Diligent and persistent., • Ability to work independently., • Energetic, outgoing, and friendly demeanor., • High attention to detail to ensure workload is managed and executed according to standard procedures. Benefits • Compensation Perks:, • Bi -Weekly pay cycle., • 401(k) Retirement Savings Program with employer discretionary matching., • Health & Wellness Perks:, • Medical, dental, and vision insurance., • Life and disability insurance options., • Work-Life Balance:, • Paid time off (holidays, vacation, sick days). Additional Information #ZR Disclaimer All team members agree to consistently support compliance and TVG-Medulla, LLC policies and Standards of Excellence with regard to maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, adhering to applicable federal, state, and local laws and regulations, accreditation, and licenser requirements (if applicable), and Medulla procedures and protocols. Must perform other related duties and assist with project completion as needed. Team member may be required to provide necessary information to complete a DMV (or equivalent agency) background check. Company DescriptionCOMPANY BACKGROUND TVG-Medulla, LLC is a multi-site healthcare management organization, with an emphasis on providing managed services to chiropractic providers. Medulla provides managed services such as Sales & Marketing, Billing, IT, HR, and Finance to three chiropractic brands, operating under the names of Chiro One, MyoCore, and CORE Health Centers. Medulla is comprised of 830+ employees, with corporate headquarters in Oak Brook, IL and 150+ clinic locations in Illinois, Indiana, Wisconsin, Missouri, Kansas, Kentucky, West Virginia, Texas, Oregon, Washington, and Alaska. Our vision is to inspire and empower people in our communities to heal, live and function better.COMPANY BACKGROUND\r\n\r\nTVG-Medulla, LLC is a multi-site healthcare management organization, with an emphasis on providing managed services to chiropractic providers. Medulla provides managed services such as Sales & Marketing, Billing, IT, HR, and Finance to three chiropractic brands, operating under the names of Chiro One, MyoCore, and CORE Health Centers. Medulla is comprised of 830+ employees, with corporate headquarters in Oak Brook, IL and 150+ clinic locations in Illinois, Indiana, Wisconsin, Missouri, Kansas, Kentucky, West Virginia, Texas, Oregon, Washington, and Alaska.\r\n\r\nOur vision is to inspire and empower people in our communities to heal, live and function better.

Job DescriptionStrength in Trust OneTrust's mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn't slow teams down—it should accelerate what's possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. The Challenge We're looking for a Principal Solutions Engineer (SE) to join our Consent & Preferences (C&P) Solutions Engineering team, reporting to the Manager of Solutions Engineering. This is a highly customer-facing, principal-level role for a technical leader who can run complex, long-cycle enterprise deals end-to-end—partnering with specialist C&P resources and Account Executives to shape strategy, earn buyer trust, and drive technical win plans. You will operate as a trusted advisor and industry thought leader, translating customer outcomes into architecture, demos, and proof points that position OneTrust as the standard for consent, preferences, and customer choice management across the martech and data ecosystem. Your Mission Own the technical sales strategy for C&P opportunities: lead discovery, map requirements to value, build a technical win plan, and orchestrate stakeholders through multi-stage evaluation cycles Serve as the technical expert on integrations and architecture during major sales opportunities, including proposals, RFPs, and custom proof-of-concepts to demonstrate OneTrust's capabilities and differentiation Lead deep-dive technical workshops with customer engineering, security, data, and martech teams to design the target state and advise on best practices for implementation and rollout Deliver compelling, outcomes-focused product demonstrations tailored to executive buyers and technical evaluators; articulate tradeoffs, risk, and ROI with clarity Partner with Account Executives to develop account strategies, influence buying criteria, and align technical and business stakeholders from first call through close Coordinate with internal Product, R&D, and partner teams to remove technical blockers, influence roadmap, and scale repeatable integration patterns and playbooks Drive creation of high-quality customer-facing assets (architecture diagrams, integration approaches, demo narratives, and competitive positioning) to accelerate sales cycles Maintain rigorous pipeline hygiene and activity tracking in Salesforce.com, including next steps, risks, and stakeholder mapping for each opportunity You Are A strong communicator and presenter, adept at conveying complex ideas clearly to both executive buyers and technical audiences A consultative seller who knows how to navigate long, multi-stakeholder sales cycles and earn trust as a strategic advisor Credible with architects and engineers—able to go deep technically while keeping the story anchored to business outcomes A collaborative team player who excels in cross-functional partnerships, influencing key stakeholders at all levels and driving toward shared objectives Empathetic to customer needs, capable of pinpointing pain points and delivering tailored solutions Comfortable leading workshops, handling objections, and facilitating alignment across security, privacy, marketing, data, and IT teams Entrepreneurial with a hands-on mentality, taking ownership of key decisions and their execution Strategic thinker with a customer-centric mindset and a passion for driving business growth A recognized voice internally (and ideally externally) through enablement, best-practice sharing, and market/industry perspective Your Experience Includes A Bachelor's degree in a relevant engineering, computer science, or business field (or equivalent practical experience) 8+ years of relevant experience in Solutions Engineering / Sales Engineering, Management Consulting, or a similar customer-facing technical role Proven success supporting enterprise, long-cycle opportunities with multiple technical stakeholders and executive buyers (discovery through close) Strong experience designing and communicating architectures and integrations across the martech/data ecosystem (e.g., CDPs, CMPs, tag management, identity, data warehouses, marketing automation, analytics) Demonstrated track record running customer engagements across the journey, including discovery, tailored demonstrations, technical workshops, and proof projects / POCs Comfort with security, privacy, and compliance requirements that influence consent and preference programs (data flows, identity, governance, and risk) Ability to create compelling customer-facing content (proposals, RFP responses, solution narratives) and deliver executive-ready presentations Strong analytical thinking and problem-solving skills, with the ability to simplify complex systems and drive decisions Excellent interpersonal skills with experience interfacing with senior leadership; ability to influence without authority across functions Demonstrated ability to thrive in a fast-paced environment while managing multiple priorities effectively For California, Colorado, Connecticut, Nevada, New York, Rhode Island, and Washington-based candidates: the annual base pay range for this role is listed below. Within this range, individual pay is determined by several factors, including location, job-related skills, work experience, and relevant education and/or training. This role may also be eligible for discretionary bonuses, equity, and/or commissions, as well as benefits. Salary Range$127,500—$191,250 USDWhere we Work We are embracing an office-first culture, encouraging three days a week in office for most roles, with meaningful opportunities to collaborate and celebrate in person. Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview. Benefits As an employee at OneTrust, you will be part of the OneTeam. That means you'll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers. Resources Check out the following to learn more about OneTrust and its people: • OneTrust Careers on YouTube, • @LifeatOneTrust on InstagramYour Data You have the right to have your personal data updated or removed. You also have the right to have a copy of the information OneTrust holds about you. Further details about these rights are available on the website in our Privacy Overview. You can change your mind at any time and have your personal data removed from our database. In order to do this you must contact us and let us know you wish to be removed. The request should be made on the Data Subject Request Form. Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.com" email address. You may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.net" email address. For more information or if you have been targeted please reach out to askrecruiting@onetrust.com. Our Commitment to You When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career. OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.

Job DescriptionSalary: $57000 - $67000 The Computer Lab Trainer and IT Specialist is responsible for overseeing the daily operations of the IT department, managing infrastructure, ensuring system security, and leading technical staff. This role alsooversees and supports program participant training and certification in CompTIA A+, Network+, andSecurity+ to maintain a highly skilled and compliant IT workforce. Top candidates will be energetic, committed to individual and social change, and willing to assist in all aspects of executing our classroom job readiness program and participant placement and retention goals. The ideal candidate will have experience in group facilitation, working 1- on-1 or in small groups with marginalized populations, and cultural sensitivity in working with diverse populations. Finally, the IT Lead will be passionate about engaging adult learners through interactive and well-structured lessons and developing curriculum. Growing Home is a USDA-Certified Organic urban farm in the Englewood neighborhood of Chicago that uses urban farming as a vehicle for paid job training for individuals with barriers to employment. Individual barriers for program Production Assistants (PAs) may include prior contact with the criminal justice system, barriers related to living near or below the poverty line, or lack of traditional market economy work experience. RESPONSIBILITIES Plan, coordinate, and manage all IT operations, systems, and infrastructure. Supervise, mentor, and evaluate IT staff and contractors. Oversee and support staff training and certification for CompTIA A+, Network+, and Security+. Develop training plans and track certification progress for technical staff and trainees. Coordinate and perform website updates and content maintenance Ensure network, server, and cybersecurity systems are secure, updated, and optimized. Manage IT projects, upgrades, and system implementations. Develop and enforce IT policies, procedures, and security standards. Monitor system performance, troubleshooting, and issue resolution. Manage IT budget, vendors, licensing, and asset inventory. Ensure compliance with cybersecurity, data protection, and regulatory requirements. Provide leadership in incident response, disaster recovery, and business continuity planning. Initiate survey and certificate for all training sessions after course completion in coordination with clients. Monitor and evaluate effectiveness of all training programs and maintain records of all resource allocation and provide support to all internal and external customers. Troubleshoot all technical issues (i.e. internet issues, desktop/laptop issues, printer issues etc.) Growing Home Internal IT Support 25%: Perform data entry and Generate reports in Growing Homes CRM (Salesforce) Conduct staff training and educate them on Growing Homes CRM and use multiple desktop applications and software such as Microsoft Office and other desktop programs. Set up new employees with technologies needed for their role (email, database, google workspace access). Respond to requests for technical assistance in person, via phone, chat or email Diagnose and resolve technical hardware and software issues, advise user on appropriate action and follow standard help desk procedures Inform management of recurring problems Stay current with system information, changes and updates Help update training manuals for new and revised software and hardware Program Assistance: Assist in office support tasks and operations as needed Assists in the coordination of events Assists with Board liaising as needed Assists with employer cultivation as needed Performs other duties as assigned Other: As needed, assist with Growing Home open houses and events, which may include night or weekend hours Assist in the collection of appropriate pictures, videos, and stories for social media SKILLS & QUALIFICATIONS Bachelors degree in Information Technology, Computer Science, or related field (or equivalent experience). Minimum 4 years of IT management or supervisory experience. Strong knowledge of networking, cybersecurity, and IT infrastructure. Experience supporting user environments across hardware, software, and network systems. Demonstrated leadership, communication, and project management skills. Experience with classroom or with group facilitation required Demonstrated ability to teach adults Comfortable working directly with marginalized populations; ability to engage with individuals in an authentic and nonjudgmental manner Outstanding written and verbal communication skills required; ability to engage Great organizational and time management skills; ability to work independently and exercise sound judgment in decision-making Professional computer skills required, proficiency in Microsoft Office Suite and Google Suite required, proficiency in Salesforce or related CRM a plus Ability to work some evenings and weekends Some travel for meetings and retention duties will be required. Must have an aptitude and willingness to navigate public transportation throughout the greater Chicago area, or a valid drivers license with reliable personal transportation. Preferred Certifications CompTIA A+, Network+, Security+ (required or preferred) ITIL, CISSP, or similar (a plus) Preferred Skills Team leadership and staff development Cybersecurity and risk management Vendor and budget management Policy development and compliance Training program coordination Physical Work Environment Ability to lift up to 25-30 lbs. Occasional after-hours support for system upgrades or emergencies. In addition to base wage, Growing Home offers a competitive benefits package.

Job DescriptionDescription: Fitness Factory makes purchasing home and commercial fitness equipment fast, easy, convenient, and affordable. Our products play an immense role in changing, influencing, and enhancing the lives of our customers. Our established company with a 35-year history of success is growing. We are seeking an Inside Salesperson to work with our eCommerce sales team in our Forest Park, IL office. You may be the ideal candidate if: • You have proven track record of sales success, • You have an intense drive to meet and exceed sales quotas, • You are passionate about working as part of a team to achieve common goals, • You have an ability to manage a high volume of potential and existing customers daily, • You have impeccable organizational skills Responsibilities include but are not limited to: • Identify potential vertical market customers and make outbound calls, emails and send mailers, • Field incoming leads via phone, chat and email during set retail hours, • Reach out to incomplete website carts to help them complete a purchase (make the sale), • Consult potential and existing customers and match them with the best products for their needs, • Actively work to add on to every sale, • Send quotes, follow up, and manage sales pipeline to see all non-immediate sales to completion, • Manage open order report to ensure orders are shipped on time, • Work with shipping carriers and customers to solve problems in the event any delivery issues arise, • Follow up with customers to ensure satisfaction and repeat business, • Backup sales support as customer service on each e-commerce platform, as needed, • Work as a team to hit monthly sales goal General Qualifications: • Prior sales experience – great closer, • Excellent verbal and communication skills, • Ability to retain and apply technical product knowledge, • Average to strong typing skills, • Ability to proficiently navigate Microsoft Office and CRM systems, • Ability to work on-site in office, 5 days per week, • Positive attitude, • Background in sales prospecting Preferred Qualifications: • Fitness-minded lifestyle and passion a plus, • Experience with eCommerce sales, • Experience with direct-to-consumer phone sales Benefits: • Compensation including base salary, bonus and UNCAPPED commission, • Employee discount, • On-site workout facilities Full-time Employee Benefits: • Competitive health insurance (medical, dental, vision), • 401(k), • Profit Sharing, • Paid Time Off (PTO)Requirements:

Job Description Showroom Concierge - Chicago, IL The Showroom Concierge provides an exceptional experience for every Brilliant Earth customer while maintaining a premium showroom environment. You will serve as the initial representation of the company, greeting customers upon arrival and ensuring the best possible experience in our showrooms. Behind the scenes, you will keep the showroom in pristine condition. You will balance multiple interactions with attention and care while sharing in the happiest moments of our customers' lives. The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person at our Gold Coast location. The targeted budget for this position is $19 per hour. This compensation budget range may be adjusted at any time at the discretion of the company. What you'll do: • Proactively greet, check-in, and assist customers, creating a memorable, one-on-one customer experience that reflects our luxury brand and product quality., • Act as a brand ambassador, communicating our brand values and company mission of creating a more sustainable, transparent, and compassionate jewelry industry., • Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries., • Call customers to confirm showroom appointments and answer any pre-appointment questions., • Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience., • Maintain luxury showroom appearance, cleanliness, and organization, including executing new product merchandising guidelines., • Conduct weekly and quarterly audits to ensure showroom standards are being upheld. Follow through with resolving opportunities identified., • Serve as the liaison for all facilities maintenance projects for the location, including troubleshooting and performing minor repairs as needed., • Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security., • Open and/or close the showroom and waiting area. What You Have: • A passion for the customer. You don't just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door., • It's all in the details. When it comes to our customers' most significant moments, you know it's the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you're interacting with a customer or teammate in person, via email, or by chat, you're clear and concise., • Master of Collaboration. You're a team player. You believe that in order to transform the jewelry industry, we all have to work together!, • A mind for multi-tasking. Whether you're welcoming a customer or updating our inventory, you're an expert at managing multiple tasks simultaneously. What We Offer At Brilliant Earth, we're passionate about the employee experience. That's why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1's with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Set Schedule. We offer consistent weekly hours, and 2 consecutive days off., • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you'll receive a generous discount on our jewelry., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it's important to recharge and relax - you'll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid., • Pre-Tax Commuter Benefits. How to Apply & What to Expect: Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. If selected for an interview the process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! IND111 More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information. Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for Employment qualified applicants with arrest and conviction records. Notice to Philadelphia, PA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Philadelphia Fair Criminal Record Screening Standards. Any consideration of the background check will be an individualized assessment based on the Applicant or Employee's specific record and the duties and requirements of the specific job. Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at accommodations@brilliantearth.com.

Job Description About Kindbody Kindbody’s mission is to make fertility and family-building care affordable and accessible for all. Founded in 2018, Kindbody has been recognized for technology innovation and industry leadership, Kindbody has been named to CNBC Disruptor 50, Fast Company’s Brands that Matter, Forbes Best Startup Employers, Inc.’s Best In Business list of most admired companies, as well as Deloitte Technology Fast 500™, which recognizes the fastest growing and most innovative technology companies in North America. Kindbody is the leading U.S. fertility clinic network and global family-building benefits provider for employers on a mission to make fertility care more affordable and accessible for all. Kindbody serves patients at 26 state-of-the-art signature clinics and IVF labs, 400+ partner clinics, and in 113 countries around the world. Trusted by more than 140 employers, Kindbody’s physician-led model covers the full-spectrum of reproductive healthcare including fertility assessments, fertility preservation, genetic testing, IVF, donor and surrogacy services, adoption, postpartum care, and menopause support. Kindbody is the only fertility benefits provider that serves patients directly, delivering a seamless, integrated experience with superior health outcomes at lower cost. Kindbody has raised more than $315 million in debt and equity funding from leading investors including Perceptive Advisors, JP Morgan Chase’s Morgan Health, GV, RRE Ventures, Claritas Health Ventures, Rock Springs Capital, Distributed Ventures, Whatif Ventures and TQ Ventures. About the Role As an experienced Practice Coordinator reporting to our Practice Manager, you will be working in a fast-paced, rapidly growing environment where you will be relied on for your expertise, professionalism, and collaboration. This role is a full-time position and is based out of our Chicagoland Area Clinics. Responsibilities Front Desk Greet patients with a warm and friendly welcome Check patients in and out through our EMR calendar Ensure all patients have an intake form & insurance information on file prior to the appointment starting Serve complimentary beverages to our guests & hang belongings in the closet Maintain clinic reception and lobby cleanliness Restock retail displays and maintain display cleanliness Merchandising and inventory projects as assigned Provide exceptional service representative of Kindbody Scheduling & Billing Oversee clinic schedule and calendar -- assist with booking and rescheduling patients Troubleshoot any scheduling issues and make changes to the patient portal when needed Elevate scheduling concerns to the clinical team when necessary Handle all customer billing & insurance questions, including, but not limited to accepting payments, triaging refund requests, and providing balance and statement information Maintain the highest degree of ethics when handling patient payments and bill processing General Administrative Duties Manage inbound customer communication (phone, email & chat) and ensure all messages are answered in a timely fashion Manage clinic supply inventory and communicate needs to HQ Maintain clear communication with HQ about overall shop operations Manage event preparation & set up on an as-needed basis Sell packages, products, and memberships Other duties and projects as assigned Who You Are 2+ years of administrative or receptionist experience in a fast-paced, customer-focused medical office A passion for women’s health, fertility is a plus Strong communication skills & a team player Willingness to be flexible, roll with the punches, multitask, and troubleshoot problems Detail-oriented with strong organizational skills Exemplifies amazing customer service skills and professionalism Nice to Have Experience in handling medical and insurance billing Desire to be actively involved in events Experience in front desk sales

About Odyssey: At Odyssey, our Mission is to enable access to high-quality education across the U.S. regardless of income. We do that by making Education Savings Accounts (ESAs) and microgrant programs accessible to parents and vendors, enabling millions of students across the country to choose their own education paths on the Odyssey platform. At Odyssey, our technology powers programs that collectively support more than 140,000 students across the US in accessing more than $400 million in state funding. About the Role: As a Support Associate, you will be the frontline of our customer support team, providing exceptional service to our users. You will handle customer inquiries, resolve issues, and ensure a positive experience for parents and students. This role requires strong communication skills, a customer-centric mindset, and the ability to thrive in a fast-paced environment. What You’ll Do: Respond to customer inquiries via phone, email, and chat in a timely and professional manner. Resolve customer issues and complaints, escalating complex cases as needed. Provide accurate information about Odyssey’s services and programs. Maintain detailed records of customer interactions and transactions. Collaborate with team members to improve processes and enhance the customer experience. Participate in training and development opportunities to enhance your skills. Meet performance targets and contribute to team goals. Stay up-to-date with company policies and product knowledge. About You: Must reside in the State of Louisiana Zendesk experience is required 1+ years of experience in a customer support role. Excellent verbal and written communication skills. Strong problem-solving abilities and attention to detail. Customer-focused with a positive attitude and professional demeanor. Ability to work independently and as part of a team. Proficiency in using customer support software and tools. Fluent in English; fluency in Spanish is preferred. High school diploma or equivalent; additional education or certifications are a plus. Additional Details: This role is a remote position for candidates located in State of Georgia, U.S. Applicants must be currently authorized to work in the United States on a full-time basis. Actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Our Commitment to Diversity: Odyssey encourages individuals from diverse backgrounds to apply. We are an equal opportunity employer, committed to a fair and consistent interview process. Please inform us in your application if you require accommodation to apply for or perform your job. Why Odyssey: Join us if you believe in the power of education as the single most important investment we can make as Americans today. Odyssey is well-capitalized, with venture capital from leading technology investors such as Andreessen Horowitz and Tusk Venture Partners. We are dedicated to making a massive impact in education in America.

Next Job Abroad is excited to announce an opening for a Dutch Speaking Content Moderation/Customer Service Agent stationed in the beautiful island of Malta! This role is an excellent opportunity for bilingual professionals looking to immerse themselves in a vibrant work environment while ensuring a positive online experience for users. You will be both a content moderator and a customer service representative, engaging with our Dutch-speaking clientele. In this dual role, you will review, assess, and manage user-generated content to maintain community standards while providing exceptional support to our customers. Your attention to detail and passion for customer satisfaction will play a vital role in shaping user experiences. If you're ready for an exciting new challenge, we can't wait to hear from you! • Review and moderate user content, ensuring compliance with community guidelines., • Provide outstanding customer support through chat, email, and phone to our Dutch-speaking audience., • Effectively address and resolve customer inquiries and issues., • Work collaboratively with team members to enhance the customer experience., • Keep accurate records of moderation activities and customer interactions., • Provide feedback on process improvements for content moderation., • Stay informed about community guidelines and best practices in content moderation., • Fluency in Dutch and strong proficiency in English; additional languages are advantageous., • Previous experience in customer service or content moderation is a plus., • Excellent attention to detail and strong analytical skills., • Outstanding communication and interpersonal skills., • Able to multitask effectively in a dynamic working environment., • Familiarity with CRM tools and content moderation software is beneficial., • Willingness to relocate to Malta and embrace new experiences., • An interest in content moderation and online safety is a strong advantage., • Career growth opportunities in a renowned iGaming company., • International & diverse work environment., • Competitive performance bonuses., • Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes., • Yearly salary €26.000 excluding bonuses., • Health care benefits and numerous other discounts., • Fully paid training by certified instructors., • State of the art premises, providing a great working environment with relaxing break areas., • Special events as well as community & social responsibility initiatives., • Work for a Great Place to Work-Certified Company., • Relocation package (reviewed case by case), • This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!

Join Patrique Mercier Recruitment JP and elevate your career in the bustling financial sector of Athens, Greece! We are seeking motivated Italian-speaking customer service representatives to play a crucial role in assisting our clients with their inquiries in the finance industry. This is an incredible opportunity to work in one of Europe’s most vibrant cities, providing support to our esteemed financial clients while enjoying the rich culture and history that Athens has to offer. If you are passionate about delivering excellent customer service and thrive in a fast-paced environment, this position is perfect for you. Dive into a rewarding career where your contributions are valued, and begin your journey in one of the most exciting sectors today! • Deliver high-quality customer service to Italian-speaking clients within the financial sector through various channels, including phone, email, and chat., • Assist customers in addressing queries related to financial products and services, providing accurate and timely information., • Understand and navigate financial regulations and company policies to ensure compliance and provide effective support., • Maintain thorough documentation of customer interactions and issues in the company’s CRM system., • Collaborate with team members to improve service delivery and enhance customer satisfaction., • Participate in regular training sessions to stay updated on financial services products and industry changes., • Provide feedback on service processes and contribute ideas for continuous improvement., • Fluent in Italian, both written and spoken; proficiency in English is required., • Excellent communication skills with a strong emphasis on customer service., • Ability to work efficiently under pressure and handle multiple tasks effectively., • Strong analytical and problem-solving skills with attention to detail., • Previous experience in customer service, particularly in the financial sector, is preferred., • Familiarity with financial products, regulations, and CRM systems is advantageous., • A proactive attitude, adaptability, and a strong willingness to learn in a dynamic environment., • Private Health Insurance, • Training & Development, • Performance Bonus, • 2 Extra Salaries Per Year, • Fully Paid Training, • Great Salary, • Fully Paid Relocation Package ( flight, transfer and hotel )

At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. _ If this sounds like you, you’ll fit right in. You are focused on and committed to helping people. You are a customer fanatic with a proven track record of going above and beyond for your customers. You treat others with care and empathy, and assume the best intentions in others. You are a great communicator, being able to simplify complex concepts into clear, easy-to-understand terms. You love to solve problems and figure out how and why things work. You are a smart, motivated self-starter who thrives in a fast-paced start-up environment. You have the willingness to lean into a challenge and affect change. The Customer Support team at Justworks is in charge of solving all customer service inquiries, no matter how big or small. Our team represents all of Justworks, we take responsibility and ownership of our customer’s concerns, and we actively drive issues to resolution. We believe a positive team is the strongest unit, and we strive to make ourselves and each other better. We are the experts our customers rely on, and a big reason why our customers love Justworks. In this role you will support the administrators and executives of our small business customers on a variety of inquiries related to payroll, tax, benefits, compliance, the Justworks product, and other HR related matters. This is a fast-paced and challenging role, but also incredibly rewarding due to the positive impact we have on our customers and their businesses. Please note: We are currently hiring for multiple shift times. If hired, you will be expected to attend mandatory virtual training [paid] from 9am-6pm EST Monday-Friday for approximately 4 weeks prior to moving over to your shift schedule. • Manage inbound inquiries from our small business customers via phone, email, and chat, • Interface with customers at all levels of management including senior executives with inquiries and troubleshooting related to all aspects of the Justworks platform including compliance, workers’ compensation, managing time off policies, reporting, integrations, performing bulk actions, and other HR related topics., • Work through creative solutions to effectively answer customer questions, provide guidance, troubleshoot and resolve issues, and route feedback, • Manage queue of open issues to deliver timely and effective solutions, • Appropriately utilize available resources to resolve customer issues, • Help with customer retention and contribute recommendations for improving our product and processes, • Display a high level of professionalism and compassion when working with each customer on sensitive matters, • Perform other related duties as assigned As a Customer Support Advocate, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies: • Consultative - takes an approach that focuses on building relationships with others, understanding their problems, and developing solutions to their challenges through open-ended questions and active listening., • Taking responsibility - being accountable, being committed, and accepting ownership for one's decisions, actions, and behavior., • Adaptability - the ability to adjust your approach or actions in response to changes in your external environment., • Solution-oriented - identifies the source of a question or challenge and provides the right, or a better, way of doing things., • Curious - the innate desire to learn, grow and understand. In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for: • Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others., • Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others., • Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude., • Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example., • Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”, • 5 years minimum professional experience in customer service - preferably in B2B SaaS or contact center environments, • 1 year minimum experience in payroll, benefits, and/or HR administration, • A passion for delighting customers and helping people, • Comfort handling challenging situations over the phone and speaking with all levels of management including business owners and executives - ability to be empathetic, compassionate, responsive and resourceful, • Strong written (email and chat) and verbal (telephony) communication skills with acute attention to detail, • Aptitude for learning new products and helping to break down complicated topics and explain them in simple terms people can understand, • Ability to come up with creative solutions to any problem you face, and to know how to organize and prioritize your workload, • Proven self-starter, taking ownership and accountability over your work, • Spanish language capability, or other second language at business conversation level, a plus The base wage range for this remote position is targeted at $29.76 to $32.74 per hour. #LI-Hybrid #LI-CC1 Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location. Salary ranges for positions based in other locations may differ based on the cost of labor in that location. For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit _. Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers. We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you're in need of a reasonable accommodation, please reach out to us at _. Your comfort and success matter to us, and we're here to ensure an inclusive experience. _

As a Customer Support Associate, you'll provide best in class service for our Aidin users in hospitals and provider facilities throughout the United States. You'll manage daily engagements through email, chat, and over the phone, providing subject matter expertise and escalating complex issues when needed. You'll work with a team committed to delivering on Aidin's promise, to create a health ecosystem where patients transition, on-time, to the best provider every time. The role reports to the Senior Director, Client Operations. A successful Customer Support Associate will demonstrate the ability to: • Bring a high level of confidence, a high fidelity of execution, and a high capacity for problem solving to our engagements with customers., • Develop a deep empathy for our customers, reflecting our belief that every interaction is an important, must-win opportunity., • Work collaboratively in a fast-paced environment that embraces change as a core strength in the delivery of great customer support., • Thrive in a startup environment, ambitious about your professional growth, owning the outcomes of your work, and finding opportunities to improve yourself and your team daily. Day-to-day, you will: • Answer emails, chats, and phone calls from our customers., • Develop an expert working knowledge of Aidin products and services., • Collaborate with teammates to ensure accurate reporting, appropriate coverage of our channels, knowledge sharing, and the gathering of customer feedback for other departments and functions at Aidin., • Contribute to efforts across Aidin, including, but not limited to, onboarding and training new customers, supporting our pre-cert workflows, and engaging as needed in a wide variety of tasks in support of our growing business., • Show up, ready to deliver your best, with a relentless optimism and can-do spirit that is reflected in everything you do. What you’ll bring: • 3+ years of experience in customer support., • Ambition for growing your professional career in technology., • Curiosity and problem-solving skills that foster a sense of ownership and pride in providing solutions to complex situations., • A positive attitude, that includes self-reflection and continuous improvement as core principles., • Adaptability and resilience in a dynamic environment, with a collaborative approach to achieving results., • Startup, B2B SaaS technology, and/or Healthcare IT domain knowledge strongly preferred. Culture and Values: At Aidin, our team is guided by four core values that shape everything we do: • Lead, Do Not React: Think big-picture, long-term, and do the right thing. We want team members who take initiative and lead with vision, rather than simply reacting to circumstances, • Make a Difference: For us, outcomes are everything. Be the solution. We value making a tangible impact through every event and initiative, • Embrace Uniqueness: Boldly be who we are. Individuality and authenticity are strengths that we bring to our work, • Celebrate the Doer: We celebrate action and the people who make it happen. If you thrive on taking initiative and seeing real results, you’ll fit right in About Aidin The Aidin platform enables efficient and effective care coordination, helping to ensure that patients are matched with the highest-quality post-acute care providers. Our cutting-edge platform is designed to improve patient outcomes - reducing length of stay, streamlining care coordination, reducing readmissions, and enhancing communication between patients, their families, and their care teams. Commitment to Diversity At Aidin, we strive to create a mindful and respectful environment where everyone can bring their authentic self to work, and experience a culture that is free of harassment, racism, and discrimination. We are committed to diversity and inclusion and prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. This policy applies to all employment practices within our organization, including, but not limited to, hiring, recruiting, promotion, termination, layoff, and leave of absence.

Healthcare documentation is broken. Nestmed is fixing it with an AI platform that gives clinicians their time back. In just one year, we’ve scaled to support tens of thousands of clinicians across more than a million patient visits. We're now the trusted partner for over 60 home health agencies, including 7 of the top 10 enterprises in the US. Our founding team—hailing from Stanford, YC, Google, and Meta—is backed by the founders of PayPal and Plaid to build the essential infrastructure for the future of the $500B home healthcare industry. Location: Remote (EST hours) Type: Full-time Team: Customer Experience Compensation: $60,000 - $75,000 + Great health benefits - healthcare, dental, and vision Serve as the first line of support for our users, including clinicians, staff, and admins via Zendesk (email, chat, tickets, phone) Troubleshoot user-reported issues, escalate bugs to product/engineering, and follow through on resolution Triage and categorize inbound tickets to improve internal response speed and clarity Translate user feedback into actionable insights to improve product usability Collaborate closely with Customer Success to ensure a consistent and proactive support experience 3+ years of experience in technical customer support or client-facing roles, ideally in a healthtech or healthcare SaaS company Strong ability for technical troubleshooting and root cause analysis, being able to diagnose 'why' something isn't working Ability to identify complex bugs and creating detailed reports for the Product and Engineering teams to fix. Deep understanding of clinical workflows, home health, or EHR/EMR systems (bonus if you’ve worked with intake, charting, or QA) Excellent written and verbal communication skills- you can simplify technical topics for non-technical users Comfort with fast-changing environments and a bias toward action Familiarity with ticketing softwares like Zendesk Knowledge of HIPAA compliance, security protocols, and protected health information (PHI) Experience supporting an AI or voice-based product Mission-driven company improving healthcare documentation at scale Early-stage team with huge ownership opportunities Fast-growing customer base and real-world impact Work closely with product and engineering teams to shape the user experience Remote opportunity, collaborative culture, and meaningful work Initial Phone Screen Hiring Manager Call Take Home Assessment Final Round + Virtual Meet and Greet! If you’re passionate about building high-impact products that solve real-world problems, we’d love to hear from you. Apply today!

The Job We’re seeking a compassionate and people-oriented Patient Support Specialist to join our growing team. In this role, you’ll be the primary point of contact for patients using our at-home sleep study, guiding them through every step and ensuring they feel supported, informed and motivated throughout the process. Onera Onera Health is a leader in transforming sleep medicine and remote monitoring. Our breakthrough diagnostic solutions and services are poised to help millions of people struggling with sleep-related ailments, while also impacting other medical fields by monitoring a variety of chronic conditions, ultimately improving the health and quality of life for patients around the world. Key Responsibilities: • Provide friendly, empathetic support to patients via phone, email or chat, • Collect and analyze patient feedback to improve the company’s services and product offering, • Provide administrative support related to patient outreach, documentation and follow-ups, • Partner across teams to continuously improve the patient experience, • Strong communication and interpersonal skills, • Based on the West Coast US or Hawaii, • Ability to handle sensitive patient information with professionalism and discretion, • Confidence working with digital tools and systems, • Experience in healthcare, customer support or patient care is preferred but not required, • Spanish proficiency is a plus Why join us? • Be part of an exciting, international startup at the forefront of medical innovation, • Make a direct impact on people’s health and well-being every day, • Work alongside a knowledgeable, dynamic and supportive team where collaboration and new ideas are encouraged, • Full remote position with flexible working conditions

Mercier Consultancy MD is thrilled to invite applications for the position of Dutch Speaking Customer Support Representative, offering a fantastic relocation package to Sofia, Bulgaria. This role is perfect for customer service enthusiasts looking to immerse themselves in a vibrant culture while providing top-notch support to our Dutch-speaking clients. • Offer exceptional customer support to Dutch-speaking clients across various communication channels including phone, email, and chat., • Respond to inquiries regarding products, services, and company policies with accuracy and professionalism., • Proactively resolve customer complaints and issues, ensuring a high level of customer satisfaction., • Document all customer interactions thoroughly in our CRM system to aid continuous improvement., • Coordinate with different departments to enhance customer experience and address specific needs., • Stay updated on product knowledge and industry trends to provide informed assistance., • Fluency in Dutch (both spoken and written) is essential; knowledge of English is a plus., • Experience in customer service or support roles is highly preferred., • Excellent communication skills with a friendly and professional demeanor., • Strong problem-solving abilities and a proactive approach to customer inquiries., • Familiarity with customer service software and CRM systems is beneficial., • Able to work independently and collaboratively within a team-oriented environment., • A willingness to relocate to Sofia, Bulgaria, and embrace its rich culture and lifestyle., • Competitive Monthly Salary, • Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Assist clients in selecting and booking hotel accommodations Provide accurate information on hotel amenities, pricing, and availability Respond promptly and professionally to client inquiries via phone, email, or online chat Maintain detailed and accurate records of client interactions and bookings Collaborate with team members to ensure seamless client experiences Stay updated on hotel offerings, travel trends, and industry changes Attend virtual training sessions and team meetings Strong communication and customer service skills Friendly, professional demeanor and positive attitude Comfortable working independently and managing time effectively Basic computer skills and a reliable internet connection Interest in travel and helping clients plan memorable stays Previous experience in customer service, hospitality, or sales is a plus but not required Flexible, remote work environment Full training and access to industry resources and tools Supportive team culture and mentorship Income-earning possibilities based on performance Exclusive travel discounts and perks through industry partners Personal and professional development opportunities $40,000 - $70,000 a year Excited to help clients book amazing hotel stays? Apply today and become part of the team! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Title: Customer Service – Booking Hotels | Work From Home Job Type: Flexible Schedule | Remote Work About Us: We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. We’re committed to delivering excellent customer service and helping travelers create unforgettable experiences around the world. Position Overview: We are looking for friendly, detail-oriented individuals to join our team as Customer Service Representatives focused on hotel bookings. In this remote role, you will assist clients with researching, planning, and securing hotel accommodations that fit their preferences and needs. This position is ideal for those who enjoy helping people, love travel, and thrive in a virtual work environment. Comprehensive training and ongoing support are provided to help you succeed. • Assist clients in selecting and booking hotel accommodations, • Provide accurate information on hotel amenities, pricing, and availability, • Respond promptly and professionally to client inquiries via phone, email, or online chat, • Maintain detailed and accurate records of client interactions and bookings, • Collaborate with team members to ensure seamless client experiences, • Stay updated on hotel offerings, travel trends, and industry changes, • Attend virtual training sessions and team meetings, • Strong communication and customer service skills, • Friendly, professional demeanor and positive attitude, • Comfortable working independently and managing time effectively, • Basic computer skills and a reliable internet connection, • Interest in travel and helping clients plan memorable stays, • Previous experience in customer service, hospitality, or sales is a plus but not required, • Flexible, remote work environment, • Full training and access to industry resources and tools, • Supportive team culture and mentorship, • Income-earning possibilities based on performance, • Exclusive travel discounts and perks through industry partners, • Personal and professional development opportunities $40,000 - $70,000 a yearExcited to help clients book amazing hotel stays? Apply today and become part of the team!We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

California Film Institute 2026 Mill Valley Film Festival Customer Support Representative Location: Mill Valley & San Rafael, CA (15 minutes north of the Golden Gate Bridge) Status: Seasonal-Remote Dates: September 2 – October 12, 2026 Compensation: $22/hour About CAFILM: CAFILM supports its mission to celebrate film as art and education by presenting the annual Mill Valley Film Festival and DocLands Documentary Film Festival, exhibiting film year-round at the non-profit Christopher B. Smith Rafael Film Center in San Rafael, CA and Sequoia Cinema in Mill Valley, CA, and building the next generation of filmmakers and film lovers through CAFILM Education. Founded in 1978, the Mill Valley Film Festival is a world-renowned 11-day event held every October, screening over 200 innovative US and international films for over 60,000 attendees. MVFF has a stellar reputation as a filmmakers' festival with a high-profile, prestigious, non-competitive environment celebrating the best in independent and world cinema in gorgeous Northern California. About the Job: The California Film Institute is seeking enthusiastic, detail-oriented customer service professionals to join the remote Box Office team for the 48th Mill Valley Film Festival (October `–11, 2026). As part of our virtual support team, you will assist patrons with ticket purchases, membership inquiries, and general festival questions through our HelpScout platform-via text/chat and phone. Training (between 8/31/26-9/4/26) will be provided on festival policies and procedures, as well as our ticketing platform, Agile Ticketing Solutions. Key Responsibilities: • Respond promptly and professionally to patron inquiries via text, email, and phone, • Assist customers with ticket purchases, membership information, and merchandise sales, • Support passholder check-in and resolve login or access issues as needed, • Process internal ticket requests and ensure accuracy in order fulfillment, • Collaborate with on-site teams to resolve ticketing issues in real-time, • Maintain clear, concise records of customer interactions, • Assist and coordinate with the rest of the Operations team to deliver a seamless customer journey both online and in person Preferred Experience & Qualifications: • Prior customer service or call center experience (remote or in-person), • Excellent written and verbal communication skills, • Strong attention to detail and organizational skills, • Comfortability with navigating online platforms and learning new systems, • Experience with POS and/or ticketing systems; Agile Ticketing knowledge a strong plus, • Ability to work calmly and efficiently under pressure, • Commitment to scheduled shifts and adherence to CA rest and break policies Additional Info: This is a remote position. You must have a reliable computer, phone access, and a stable internet connection. Festival shifts include daytime, evening, and weekend availability. Our Diversity, Equity, and Inclusion Commitment: We strive for a culture where people feel like they are valued, can bring their whole selves to work free of oppression, injustice, harassment or discrimination, and that they experience belongingness through a common purpose. We are taking steps to ensure that the California Film Institute is a safe and equitable space for staff members, filmmakers and audiences alike by incorporating inclusivity, diversity and accessibility measures into our business plan and tangible KPIs to hold ourselves accountable to serve and engage diverse audiences through our work. We are also working to examine racial justice internally in order to drive self-discovery and best inform how we can change practices and utilize our voice and position within the community. CAFILM is an equal opportunity employer to all. We celebrate diversity and are committed to creating an inclusive environment. Our policies prohibit discrimination and harassment of any kind based on age, race, color, gender, gender expression, gender identity, religion, sexual orientation, national origin, disability, genetic information, pregnancy, military or veteran status, or any other protected characteristic as outlined by federal, state, or local laws.

Nest Veterinary is on track to 5X this year. We're the category leader in care plan infrastructure for veterinary practices, and we're building the team that will take us to the next level. If you thrive in fast-moving environments, love building things from scratch, and want your work to matter — this is your role. Our mission is simple: make pet care accessible to every pet parent. We provide fully-managed, tech-enabled care plan solutions that help veterinary practices increase compliance, drive revenue, and deliver better preventive care — without the administrative burden. We're transforming an industry, and we're doing it with design-forward products and a team that genuinely cares about the outcome. As a Customer Support Team Lead, you'll be responsible for leading the day-to-day performance of our support function while helping build the foundation for how Nest supports its partner practices at scale. This is not a “run the queue” role. You’ll coach your team, improve processes, and ensure every interaction reflects a high bar for quality, empathy, and efficiency. You’ll work closely with Product, Engineering, and Hospital Success to ensure issues are resolved quickly and insights are fed back into the business. At Nest, support is a critical part of the customer experience — and this role directly shapes how that experience feels. Lead from the front. You’ll manage and support Customer Support Associates, run daily and weekly check-ins, provide real-time coaching, and ensure the team is consistently delivering high-quality, customer-first support. Own the day-to-day. You’ll oversee ticket queues across channels (email, chat, phone), ensure SLAs are met, manage escalations, and step in when needed to maintain service levels. Make it better every week. You’ll identify trends in support tickets, uncover root causes, and implement process improvements that reduce volume, improve response times, and enhance the overall customer experience. Be the bridge. You’ll partner with Product and Engineering on bugs and usability issues, align with Hospital Success on customer needs, and ensure feedback from the front lines is consistently shared and acted on. Know the numbers. You’ll track key support metrics (CSAT, response time, resolution time, ticket trends), report on performance, and use data to drive decisions and improvements. 2+ years of experience in call center operations or customer support leadership Strong customer-first mindset with a passion for problem-solving Experience managing support queues in high-volume environments Proven ability to coach, develop, and engage team members Strong organizational and time management skills with the ability to prioritize effectively Comfortable collaborating cross-functionally in fast-paced startup environments Clear and confident communicator across written and verbal channels Experience with Zendesk, including Help Center management, macros, tags, workflows, and reporting Experience leveraging AI tools and workflows within support operations Ability to analyze data and translate insights into process improvements Ability to navigate ambiguity and adapt in a fast-growing environment 5X growth trajectory — your work will directly shape how we scale High visibility role — every hospital launch has your fingerprints on it Mission that matters — more pets getting the preventive care they need because practices are set up to succeed Ground-floor opportunity — help define what great implementation looks like at a category-leading company Teammates who show up — kind, motivated, and genuinely collaborative Nest is an equal-opportunity employer. You are welcome at Nest for who you are, no matter where you come from or what you look like. Our platform is for everyone, and so is our workplace. Bring us your personal experience, your perspectives, and your background. It's in our differences that we will find the power to keep revolutionizing veterinary health care and help pets live longer, healthier, and happier lives.

Flock Safety is an all-in-one technology solution to eliminate crime and keep communities safe. Our intelligent platform combines the power of communities at scale - including cities, businesses, schools, and law enforcement agencies - to shape a safer future together. Our full-service, maintenance-free technology solution is trusted by communities across the country to help solve and deter crime in the pursuit of safer communities for everyone. Our holistic public safety platform is comprehensive and intelligent, providing the actionable evidence needed to solve, deter and reduce crime across neighborhoods, schools, businesses and entire cities. Without compromising transparency or privacy, we are turning unbiased data into objective answers. Flock strives to offer a career-defining experience where you can also make an impact on your community. While safety is a serious business, we are a supportive team that is optimizing the remote experience to create strong and fulfilling relationships even when we are physically apart. Our group of hard-working employees thrive in a positive and inclusive environment, where a bias towards action is rewarded. We have raised over $500M in venture capital from investors including Tiger Global, Andreessen Horowitz, Matrix Partners, Meritech Capital Partners, and Initialized Capital. Now surpassing a $5.5B valuation, Flock is scaling intentionally and seeking the best and brightest to help us meet our goal of reducing crime in the United States by 25% in the next three years. Are you a self-motivated and established outside sales professional that wants to make money selling an innovative technology while also solving crime? If you thrive in a competitive, fast-paced, and mission-driven environment, this is a game-changing opportunity for you. Flock is looking to add a Territory Sales Manager to our growing Law Enforcement sales team. This person will play a key role in helping Flock grow, focusing on a single market, owning demand generation, partnerships, and full cycle software sales. The position is based out of South Carolina, and requires regional travel up to 50% during peak seasons. This is a 100% remote field sales opportunity. Candidates must live local to this territory. 5-7 years of full cycle sales experience, with an emphasis on outside/field software sales. Self-starter mentality with a willingness to learn, take initiative, and produce results in a defined territory. Experience using outbound sales strategies to develop new business within a defined territory. Able to quickly digest and learn technical products, and become the subject matter expert for your clients. Strong presentation and demonstration skills. Energized by solving customer's problems- e.g. consultative sales approach. Enjoy working in a fast paced, data-driven sales environment. Startup experience is a plus. Feeling uneasy that you haven’t ticked every box? That’s okay; we’ve felt that way too. Studies have shown women and minorities are less likely to apply unless they meet all qualifications. We encourage you to break the status quo and apply to roles that would make you excited to come to work every day. We are a results-oriented culture and believe job descriptions are a thing of the past. We prescribe to 90 day plans and believe that good days, lead to good weeks, which lead to good months. This serves as a preview of the 90 day plan you will receive if you were to be hired as a Territory Sales Manager at Flock Safety. The First 30 Days Learn the market, understand existing customers, meet your peers, understand LE use cases, develop expertise in your industry in order to see success in your territory. Pass your Demo Certification to receive your Book of Accounts. Outbound activity outside of your normal required training and courses. The First 60 Days Build your territory and drive pipeline through outbound, LE referrals, and your territory. Join CSM calls, set up weekly 1:1s with Director, and other internal cross-functional bi-weekly meetings. In-person shadowing, creating 16+ opportunities, and close your first deal. 90 Days & Beyond Maintain accurate forecasting, weekly and bi weekly checkins with your Director and cross-functional teams. Meet with a current customer for a ride along, a community liaison officer, and dispatcher. Complete meetings with net new logos, create 20+ opportunities, and close 7 deals. We want our interview process to be a true reflection of our culture: transparent and collaborative. Throughout the interview process, your recruiter will guide you through the next steps and ensure you feel prepared every step of the way. Our First Chat: During this first conversation, you’ll meet with a recruiter to chat through your background, what you could bring to Flock, what you are looking for in your next role, and who we are. The Hiring Manager Interview: You will meet with your potential future boss to really dive into the role, the team, expectations, and what success means at Flock. This is your chance to really nerd out with someone in your field. The Hiring Manager Deep Dive Interview: You will meet with a hiring manager to further discuss your experience. This is your chance to highlight your past successes and learnings and alignment to our company values and growth. The Technical Assessment: Our technical assessments seek to test the hard skills required to do the job. Engineers may find themselves in coding interviews or architecture discussions, sales roles may present mock discovery calls, and leadership roles may craft 90 day plans. Your recruiter will inform you of which assessment you will be assigned and ensure you are fully prepared for your big day. The Executive Review: A chance to meet an executive and view Flock from a different lens. Be prepared to ask well-thought-out questions about the company, culture, and more. In this role, you’ll receive a starting salary of $125,000 and OTE of $250,000 as well as Flock Safety Stock Options. 🌴Flexible PTO: We seriously mean it, plus 11 company holidays. ⚕️Fully-paid _ plan for employees: including Medical, Dental, and Vision and an HSA match. 👪Family Leave: All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time. 🍼Fertility & Family Benefits: We have partnered with _, a complete digital health benefit for starting and raising a family. Flock will provide a $50,000-lifetime maximum benefit related to eligible adoption, surrogacy, or fertility expenses. 🧠Spring Health: Spring Health offers a variety of mental health benefits, including therapy, coaching, medication management, and digital tools, all tailored to each individual's needs. 💖Caregiver Support: We have partnered with _ to provide our employees with caregiver support 💸Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions. 💚ERGs: We want all employees to thrive and feel like they belong at Flock. We offer three ERGs today - Women of Flock, Flock Proud, and Melanin Motion. If you are interested in talking to a representative from one of these, please let your recruiter know. 💻WFH Stipend: $150 per month to cover the costs of working from home. 📚Productivity Stipend: $250 per year to use on Audible, Calm, Masterclass, Duolingo, Grammarly and so much more. 🏠Home Office Stipend: A one-time $750 to help you create your dream office. 🐾Pet Insurance: We’ve partnered with _ to provide insurance for our employee’s fur babies. Flock is an equal opportunity employer. We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us. We are committed to fostering an environment that is inclusive, transparent, and collaborative. Mutual respect is central to how Flock operates, and we believe the best solutions come from diverse perspectives, experiences, and skills. We embrace our differences and know that we are stronger working together. If you need assistance or an accommodation due to a disability, please email us at careers@flocksafety.com. This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process. At Flock Safety, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, as well as market indicators. The range above is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future. This job posting may span more than one career level.

Must reside in the following states to be considered for a Seasonal Role:AR, AZ, CO, CT, FL, GA, ID, IL, KS, LA, ME, MN, MO, MT, NC, NJ, NV, OK, OR, TN, TX, UT, VA, WA, WI Please note: This is a remote seasonal role, starting in October through December 2025. Do you thrive in a fast-paced, lively atmosphere? Do you love working with people, solving problems, and providing exceptional service? If so, read on! The Role: Minted is a design marketplace, sourcing creative content from independent artists around the globe and selling the best designs to the world in the form of art, home decor, and stationery. We are looking for Customer Service Representatives (CSRs) to join our team for the holiday season and to provide outstanding service to our customers. CSRs use their problem-solving and people skills while working directly with our customers to address their questions through multiple channels – phone, email & live chat. Reporting to a Customer Service Team Supervisor, CSRs have excellent written and verbal communication skills and are savvy in working with a variety of systems and technology. Minted CSRs are exceptionally patient, empathetic, and passionate team members whose #1 objective is to offer the best experience possible for any customer. Our operation is open 7 days per week, and candidates must be available to work evenings and weekends. The hours & schedule for the role are variable. • Provide excellent customer service through various channels, including live chats, emails, and phone calls, • Address customer inquiries, concerns, and issues promptly and professionally, • Provide customers with support about Minted products and promotions, as well as general order information; provide assistance with processing orders and customizing designs, • Document customer interactions thoroughly and accurately in our CRM, while following departmental policies, • Use support tools & training including our knowledge base to provide a seamless customer experience, • Identify opportunities for improving the customer experience and share those with Customer Service leadership, • Attain the highest quality possible, with accountability for your own Quality and Productivity KPIs, • Able to positively and efficiently resolve customer concerns and prioritize multiple tasks in a fast-paced, high-volume environment, • Able to take direction and quickly learn new procedures, processes, and products, • Open to feedback, believing in a culture of continuous improvement as you work toward individual and departmental goals, • Able to utilize various customer service tools, software, and systems to effectively manage customer interactions, • Able to reliably meet a required flexible/variable hour work schedule including weekends based on business needs and adhere to company attendance policy, • A Bachelor’s degree or equivalent work experience, • 1+ years of experience working in a customer service setting (preferably at a premium brand), • 1+ years of experience of building customer relationships and resolving customer complaints, • 1+ years of experience in identifying and solving customer issues, collaborating with teams to address challenges, and finding solutions to enhance customer satisfaction, • Excellent written and verbal communication skills, • High attention to detail, are organized, and able to follow through, • Experience with Salesforce or other CRM software a plusCompensation: The compensation range for the role applies to employment offers from Minted. Our employment offers fall between the minimum and midpoint of the range to allow for continued salary growth during your employment at Minted. The upper half of the range accommodates this growth and supports our intention to create an environment that encourages lasting relationships between Minted and our employees. Geo Base Salary Range 2 - Includes CO, IL, NJ, OR, TX, VA, WA - $17.65/hrGeo Base Salary Range 3 - Includes AR, AZ, CT, FL, GA, ID, KS, LA, ME, MN, MO, MT, NC, NV, OK, TN, UT, WI - $16.19/hr Benefits:- Paid Sick Leave- Minted Friends and Family Discount- Access to employee perks portal DISCLAIMER: We verify identity at the start of interviews to ensure fairness and security. We reserve the right to withdraw candidates who misrepresent their identity, experience, or qualifications at any stage of the process. About Minted: Artists shape culture. They spark conversation, create connection, and bring beauty into the world. Minted is where they come together to reach further. Our marketplace empowers a thriving community of independent artists to sell and scale their work. We nurture self-expression, cultivate community, and bring the best in visual art to a global audience. We’re building a new way to discover the world’s best creative talent. We’re here for the emerging talent ready to take off, the local favorites ready to grow, and the established artists ready to dream bigger. At Minted, our people don’t just believe in the power of art–we live it. We have our finger on the pulse of what’s new and now. We’re obsessed with great design, art, and interiors. We’re in galleries, at fairs, and constantly finding inspiration online. We seek undiscovered talent that deserves to stand up and stand out. We connect with artists that have something to say, and we collaborate to amplify their work. The Minted community’s art, stationery, and textiles products have reached over 75 million homes worldwide. Our marketplace brings the best in independent design to consumers everywhere. We recognize the challenges independent artists face, and we leverage our resources to level the playing field and create a platform that gives artists the freedom to develop their craft and grow their business. We are headquartered in San Francisco, CA and currently employ 350+ full-time employees, plus additional temporary workers during the holiday season. We have raised over $300M from top-tier investors including Benchmark Capital, T. Rowe Price, Permira, Ridge Ventures, Technology Crossover Ventures, and Norwest Venture Partners. Angel investors include Marissa Mayer, Jeremy Stoppelman, Julia & Kevin Hartz, Yishan Wong, and more. Minted is an Equal Opportunity Employer committed to inclusion and diversity. We welcome people of different backgrounds, experiences, abilities and perspectives and will consider all qualified applicants for employment in accordance with all state, local, and federal laws. Minted participates in the E-verify program. How Our Process Works: Minted uses technology and innovative practices to bring unique, best-selling design to market at scale. Using its crowdsourcing technology, consumers are empowered to vote for the designs they love and want to see sold, ensuring that Minted always sells continuously fresh and trend-forward product. The winning designs are manufactured by Minted, enabling artists from around the world to share and sell their work while letting Minted do the rest. Since launch in 2007, the company has expanded to serve consumers in new categories including wall art, textiles, digital content and home decor, as well as serve major retailers and consumer products brands with data-backed design through licensing and wholesale partnerships.

Serve as the trusted voice of Kin, supporting and advocating for homeowners across 13 states. Handle policies, payments, and coverage questions while delivering fast, empathetic service in a high-volume environment. Active P&C license required. Join a team that puts customers first every single day. Kin makes life simpler, more affordable, and better for homeowners — especially in the places where climate risks, rising costs, and outdated systems make it harder. We start with smarter homeowners insurance and expand to everything homeowners need to thrive. Using data, technology, and thoughtful human support, we’re building products that are clear, fair, and help homeowners feel confident — so homeowners aren’t left behind when they need help most. Founded in 2016, Kin is a remote-first employer with Kinfolk across more than 35 states. We serve customers in 13 states (and counting). Our disciplined growth, strong customer satisfaction, and focus on long-term sustainability fosters outstanding growth, attracts marquee investors, and earns recognition and accolades, including: Built In Chicago's Best Places to Work, Midsize Companies (2021-2026) Forbes' America's Best Startup Employers (2021-2024) Inc. 5000 Fastest-Growing Private Companies Forbes’ Fintech 50 (2025-2026) Great Places to Work Certified (2024-2026) Most importantly, we’re building Kin to be a place where people do meaningful work with real impact — for our customers, our communities, and each other. We're excited to tell you more about how you can contribute to our rapid growth, strong unit economics, profitability, and excellent customer ratings. To learn more about how we work and what we’re building, visit and . We’re looking for a Bilingual Licensed Customer Service Agent to help us deliver fast, accurate, and human support to homeowners when it matters most. As Kin continues to grow our customer base across multiple states, this role is critical in ensuring our policyholders receive knowledgeable guidance on their coverage, payments, and policy updates. You’ll serve as the first line of support for our customers — primarily over the phone, with additional support via chat and email. Your expertise in property insurance and ability to navigate high call volumes with empathy and efficiency will directly impact customer satisfaction, retention, and trust in the Kin brand. Out of 13,000 companies, Kin was just named one of America’s Best Customer Service Providers for 2026 by USA TODAY! Own high-volume inbound and outbound customer interactions across phone, chat, and email, delivering clear and accurate guidance on policies, payments, cancellations, and coverage questions Create, update, and process homeowners insurance policies, endorsements, payments, and refunds with accuracy and urgency Educate policyholders on coverage details, policy changes, and next steps so they can make informed decisions about their homes Partner with customers’ banks and lenders to obtain required documentation and ensure policy compliance Navigate multiple internal systems and tools simultaneously to resolve customer inquiries efficiently Identify process improvement opportunities and share feedback to enhance the customer experience and team effectiveness Successfully complete a mandatory, paid 10-week training program and apply learnings to live customer scenarios Active Property & Casualty (P&C) or Personal Lines insurance license (required) 6+ months customer service experience in P&C (specifically, home insurance) Experience working in a high-volume call center or customer support environment handling inbound calls Bilingual (Spanish-speaking) proficiency Hands-on experience servicing homeowners insurance policies Ability to clearly explain policy coverage, billing, and underwriting requirements to customers Comfort navigating multiple systems and tools simultaneously (e.g., Google Workspace and similar platforms) Demonstrated ability to work in a fast-paced, evolving environment with limited structure Strong active listening skills and the ability to communicate with empathy and professionalism Availability to work our following shifts, Monday - Friday (will be placed based upon need): 9:00 AM-6:00 PM CST 10:00 AM - 7:00 PM CST Note: Rotating Saturday shift required every 4–6 weeks. There is a mandatory, paid 10 week training period. We are currently hiring for an April new hire class. In addition to base salary, we are also offering a $1000 retention bonus (payable at 6 months) for our April 13, 2026 classes! We believe a great hiring experience should be clear, respectful, and human. Applications for this role are accepted on an on-going basis. While our recruiting team uses AI tools for efficiency, resumes are still screened by Kin’s in-house recruiters, and candidate evaluations and hiring decisions are made by recruiters and hiring teams. Rest assured, real people make real decisions. The hiring process and timeline for each role will vary, depending on the position. However, here are some things you can expect from us: Prompt updates and feedback following interviews Interviews with recruiters, hiring managers, and members of teams Skills assessment relevant to the position, if applicable Genuine, thoughtful human interaction at every step Compensation at a Glance Competitive Pay: Annualized compensation is $50,000-$52,000 $1000 retention bonus (payable at 6 months) Paid Training: 10 weeks of paid training Bonuses and incentives designed to drive your success Terry Berry Perks Program – Earn points to redeem for lifestyle gadgets, home goods, and more We offer a comprehensive, competitive benefits program, allowing you to choose the benefits that are best for you and your family, starting on the first day of the month following your start date. Core Benefits Competitive salary and company equity through Restricted Stock Units (RSUs), granted as part of our standard compensation package and based on role and level 401(k) with company match up to 4% of eligible earnings Multiple medical plan options, plus dental and vision coverage Company-funded HSA contributions (based on medical plan selection) Company-paid life insurance and short-term disability Employee referral bonuses Health & Wellbeing A variety of supplemental benefit options, including long-term disability, critical illness, accident, legal, and pet insurance Access to mental health support and confidential counseling resources 11 days of accrued PTO and 7 days paid sick leave per year, plus 8 paid company holidays with option to earn additional PTO annually Paid parental leave, including up to 14 weeks at 100% pay for birthing parents and 8 weeks at 100% pay for non-birthing parents Growth & Development Career mobility and internal growth opportunities across the organization Professional development budgets for certifications, conferences, and learning available, subject to management approval We don’t just hire for skills. We hire for alignment. Kinfolk bring diverse perspectives, but we’re united by a shared set of values that shape how we work and how we show up for each other and our customers. Run through walls, together - Our industry is stuck in the status quo. But Kin is different. We are challengers. Innovators unwavering in our mission to fix insurance for those who need it most. We are changing insurance for good. We roll up our sleeves, take action, and get “impossible” things done every day with grit and teamwork. Raise the bar. Drop the ego - Attitudes are contagious. Every one of us is responsible for creating the culture we want to work in. High performance. Low drama. Always respectful. Like professional sports teams, we win by working in sync. We show up, work hard, and play to each other’s strengths. Act like an owner - We are owners, fully accountable for achieving Kin’s mission. That requires positive, proactive, big-picture thinking well beyond our job descriptions. Ask questions, Take ownership. Do the right thing, even when it‘s hard. Because when Kin thrives, so do you. And so do our customers. Operate lean. Deliver more - We build efficiency into everything we do. Each dollar we save gets reinvested to deliver more to our customers: better pricing, more products, and new innovations. We work smarter by relentlessly prioritizing and using technology, including AI, to multiply our impact. Lean is about focus, not deprivation. Lean isn't a limitation – it's our competitive advantage. Keep asking ‘What if?’ - We value curiosity. To make insurance better for our customers, we experiment. We embrace insights. And we base decisions on data rather than assumptions. We see setbacks as opportunities for growth and are always learning and improving. Both individually and as a company. We are a remote-first company with offices in Chicago, IL and St. Petersburg, FL where teams can come together for collaboration. For Sales Agents and Customer Service Agents: These roles sit in any of the following 30 states: AL, AZ, CO, FL, ID, IL, IN, KS, KY, MA, MD, ME, MI, MO, MT, NC, NE, NM, NV, NY, OH, OK, PA, SC, TN, TX, UT, VT, VA, WA, and WI. For all other positions, these roles can sit in any of the following 40 states: AL, AR, AZ, CA (exempt only), CO, CT, FL, GA, ID, IL, IN, IA, KS, KY, MA, ME, MD, MI, MN, MO, MT, NC, NE, NJ, NM, NV, NY, OH, OK, OR, PA, SC, SD, TN, TX, UT, VT, VA, WA, and WI. Please only apply if you are able to live and work full-time in one of the states listed above. For remote technical positions located in Canada, we are only able to hire individuals who reside in Ontario. Applicants must be able to live and work full-time in Ontario to be considered. State locations and specifics are subject to change as our hiring requirements shift. Kin is proud to be an Equal Employment Opportunity and Affirmative Action Employer. We don't just accept difference – we honor it, nurture it, and celebrate it. We don’t discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Kin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require accommodation, please contact us by sending an email to careers@kin.com

At Roofr, we’re obsessed with our customers. We constantly gather feedback to shape, prioritize, and launch the products they truly need. That’s what makes Roofr’s CRM special. We started by building essential sales tools like aerial roof measurements and digital sales proposals. But when our customers asked for a simple, affordable way to manage and scale their entire businesses, we listened. So, we created a CRM that connects these solutions—along with payments, material ordering, and more—into a seamless, powerful platform. With a clear roadmap ahead, we’re excited to continue expanding and leading the market with innovative products. We have an amazing culture, strong financials, and best-in-class company metrics. It’s an exciting time to be part of an extraordinary startup that is already successful, yet still early enough to offer its team significant growth, equity, and the opportunity to make a real impact. The Partnerships Team is looking for a stellar Territory Manager—who has a background in roofing supply, manufacturing, or any relevant adjacent industries—and that can drive Roofr’s partner enablement program for its current and future supplier alliances in regions across North America. A strong communicator and skilled in sales and account management, the candidate will be recognized for their abilities to prioritize and execute on key partnership enablement strategies, product training and onboarding, and develop long-term and sustainable relationships that drive net-new opportunities for Roofr’s revenue team. The candidate will work closely with several internal stakeholders including, including sales, marketing, operations, and other teams within the partnerships group to deepen Roofr’s partnerships with the roofing supply vertical. What you get to do: • Own existing branch relationships and enable their sales reps for new opportunities in your allocated territory, • Be responsible for driving partner growth through partner engagement and enablement programs, • Become the main point of contact for partners for all subjects related to Roofr and our products that are assigned to you, • Provide effective Roofr product training and onboarding support for our new partners, • Plan, forecast, and meet monthly and quarterly departmental objectives and quotas, • Own engagement responsibilities by organizing and hosting timely and localized community events and meetings, • Provide Roofr product updates through in-person, or virtual, trainings, presentations, and meetings, • Travel to partner sites/locations regularly (estimated 1-2 weeks per month), • Become a master of Roofr’s PRM & CRM for partner-related updates, • Work cross-functionally with Roofr’s sales, success, revops, and support leaders to define priorities and resolve any issues between Roofr and the partner What you bring to the role: • 5+ years of account management and/or relationship management experience, • Experience working in channel partnerships is a huge plus, • Experience managing partnerships in a business development environment with Roofing supply companies is a huge plus, • Experience with relevant or modern tooling such as CRMs (Hubspot/Salesforce), PRMs (Partner stack), Asana, Google suite, • Excellent organizational skills, attention to detail, and the ability to multi-task/switch gears in a fast-paced environment, • Excellent verbal and written communication skills and presentation skills, • Excel at building and maintaining internal and external relationships and navigating organizations, and making relevant, high-producing connections, • Ability to work collaboratively or independently with minimal supervision, • Ability to manage influence through persuasion, negotiation, and consensus building Who You Are: • You are an outstanding communicator with a proven ability to foster long-term relationships with various types of stakeholders and people of diverse backgrounds, • You are well organized, (e.g., diligent with note-taking, punctual with all virtual and in-person meetings, etc.), • You have a team-centric attitude that adapts well to consensus decision-making and enjoys collaborative work, • You have an affinity for technology and start-ups, • You are outgoing, someone who looks forward to traveling and meeting our partners in person! We are specifically interviewing candidates located in the following US states: IN, IL, MN, MI, WI, OH, FL, GA, SC, AL Compensation Range: $85,000.00 - $105,000.00 base + commission USD 🏠 What we offer (US + Canada) When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career: 🏝️ Vacation/Paid Time Off: • 1st week of employment is mandatory PTO! Start your journey with Roofr by decompressing and recharging - we will see you in week 2!, • 1 Friday off per month (we call those our laundry days!), • Company wide paid shutdown for the week between Christmas and New Years, • Flexible time off, • 80% employer paid benefits, • RRSP/401k match, • Generous Parental Leave policy 🤝 Perks: • We host 2 retreats per year and great team building activities, • Ample learning and development opportunities to continue growing your career, • Home office setup stipend, • Internet and phone allowance, • Remote first culture, • Weekly Friday paydays! 🤖 AI Notice At Roofr, we’re big fans of AI. It helps us write job descriptions that don’t put you to sleep, takes notes during interviews so we can actually listen, and even helps us track down awesome humans like you. Feel free to use AI to prep, research, or get pumped up for your interview (we see you, ChatGPT power users 👀). But when it’s time to chat, we’d love to meet you, not your AI alter ego. Bring your real, unfiltered self, we promise we will too. And don’t worry, a real, live human is behind every part of our process. Every application is reviewed by a real person, and you’ll always speak with real humans throughout the interview process. No bots, just good people ☺️ ⚠️ Important Notice We’ve been made aware of an individual impersonating Roofr using a fraudulent domain: roofrr.com (note the extra “r”). Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses, instant messaging platforms, or unsolicited calls. To ensure your application is legitimate, please apply directly through our official careers page: _. If you receive any suspicious messages or have questions, reach out to us at _. Your safety and security are important to us — thank you for your vigilance! Roofr is proud to be an equal opportunity employer. We are committed to equal employment opportunity in the workplace regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.

Join Vetcove and help modernize the future of veterinary software and the pet parent healthcare experience. Our suite of platforms features a market-leading procurement marketplace, an ultra-modern home delivery ecommerce experience, and a next-generation practice management system. More than 25,000 hospitals across all 50 states rely on Vetcove daily, supporting tens of thousands of veterinarians who care for tens of millions of pets each year. We are modernizing the 50 billion dollar plus animal health industry by giving veterinary organizations the tools to focus more on patient care. Backed by Y Combinator and top venture investors in Silicon Valley, New York and Miami, Vetcove is a fast-growing, mission-driven company. We are searching for talented and passionate people who want to help shape the future of veterinary care. We are seeking a Customer Support Manager to support the CX organization and our customers through the development and optimization of processes that ensure the best customer support and strategy as we scale. You will be leading a team of support associates in onboarding, training, measuring objectives, and enhancing processes. Members of the CX team work collaboratively to help provide our users an excellent experience on our platform through live chats, phone calls, emails, internal discussion boards, educational courses, community events, collaborative content, and more. This role plays a pivotal part in ensuring the team's success in providing both an incredible first impression during the onboarding process, and a delightful day-to-day experience for every user and partner moving forward. The ideal candidate is a proactive self-starter who thrives in a fast-paced, team environment. This person will be excited by the challenge of supporting and growing a large community of thousands of passionate veterinary professionals through answering intercoms via our platform, troubleshooting, and working cross-functionally to help evolve our platform. What you'll do Act as the “Voice of CX", raising key needs during planning Partner with Leadership to understand the business processes, pain points, and goals of the organization Manage a team of support associates, provide training, onboarding, and measure performance Interview and help scale the support team Maintain and promote company best practices and standards for support Work cross-functionally to provide our engineering, partner, and corporate teams with information on feature requests and recommendations for enhancements to our tools Work with vendor and industry partners to streamline communication and alerts between systems Help to continuously develop and expand processes in order to streamline CX workflows You should have 3+ years of experience in customer experience 1+ years of management experience Knowledge of intercom or similar ticketing systems You have worked within multichannel support operations (chat, email, phone) Excellent written and verbal communication skills Patience and compassion when handling difficult situations Ability to adapt quickly and manage many concurrent responsibilities A strong desire to learn and help our customers succeed A positive attitude and one-for-all team mentality and excellent collaboration skills Tech/start-up work experience is a plus but not required The typical base pay range for this role across the U.S. is: $70,000/year - $110,000/year + bonus + equity + benefits. There is a different range applicable to specific work locations. For Colorado, the salary range is: $75,000 - $90,000 + bonus + equity + benefits. This salary range is a good faith estimate of what Vetcove may pay for this position at the time of posting. Actual compensation may vary based on skills, qualifications, and experience. The range reflects the base hourly rate or annual compensation (as applicable), and does not include bonus, equity or other incentives. In addition to base compensation, Vetcove offers a comprehensive benefits package. Please refer to the “Benefits (Full Time Roles)” section above for more details. To apply, please submit your application through Vetcove’s Careers Page. The application deadline is accepted on an on going basis. Please note we are unable to sponsor work visas at this time. Attention all job seekers! We want to ensure that you’re well-informed about a serious matter affecting the job market. It has come to our attention that scammers are operating in the industry, impersonating employees and attempting to deceive savvy applicants like you. Here’s what you need to know: Our job listings are exclusively available on official sites (our careers page, LinkedIn, BuiltIn, and Indeed). Be cautious of other sources claiming to represent us or any organization that you’re interested in. Stay on the lookout! Authentic communications from our company will only come through verified email addresses and phone numbers. If you receive unexpected messages or calls, exercise caution and verify their authenticity. Don’t let scammers catch you off guard! It's essential to independently verify the legitimacy of any job postings you come across. Visit our official careers page to confirm the validity of any openings. Stay proactive and protect yourself! Remember that during the application process, we will never request sensitive personal or financial information from you. Be wary of anyone asking for such information. Keep your personal data secure! If you suspect any fraudulent activity or encounter suspicious individuals, please report it immediately to our recruiting department. By working together, we can combat these scams and keep the job market safer for everyone. We understand the importance of your job search and want to ensure your experience is positive and secure. Always exercise caution and stay scam-smart! Employment is contingent upon successful completion of a background check. Vetcove is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applicants from all backgrounds, regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status. We are dedicated to providing a work environment free from discrimination, harassment, and retaliation. It is our policy to provide equal employment opportunity to all applicants in accordance with all applicable laws and regulations. If you require accommodations during the application or interview process, please let us know and we will make every effort to accommodate your needs.

Full-time Description As a Technical Customer Support Agent, you will serve as the primary point of contact for customers across chat, email, and phone, guiding them from initial inquiry through order completion. You will review drawings and project requirements, recommend materials and processes, generate quotes, and provide clear communication throughout the production lifecycle. This role blends technical manufacturing expertise with responsive customer support and requires close collaboration with internal production teams to ensure accuracy, speed, and quality. Why SendCutSend? SendCutSend is an on-demand manufacturing company specializing in custom sheet metal and CNC machining. We serve more than 150,000 engineers, fabricators, and businesses across the U.S. and Canada. We operate out of six facilities located in Nevada, Kentucky, and Texas. Our business is built on reliability, accountability, quality, and constant improvement. Everyone here plays a real role in our success. We value people who are collaborative, innovative, and committed to detailed high-quality work. We’re scaling fast and building the future of manufacturing. If you’re excited to join the team and grow with us, we want to hear from you! What you’ll do • Review customer drawings, specifications, and requirements to recommend materials, processes, and product options, • Generate accurate pricing and quotes using internal systems, • Identify manufacturability concerns and suggest alternatives that improve cost, lead time, or production outcomes, • Maintain proactive and clear communication with customers via phone, email, and chat, providing updates, resolving issues, and setting clear expectations, • Provide real time technical guidance over the phone, including reviewing manufacturability questions and helping customers make informed decisions, • Document customer interactions accurately within internal systems to ensure seamless follow through and visibility across teams, • Partner closely with on site production teams to ensure customer objectives are understood and executed correctly, • Develop strong knowledge of SendCutSend capabilities, materials, and processes, • Support internal teams by resolving technical questions or order issues that arise during production Minimum Qualifications • Minimum 1 year of experience in a manufacturing or fabrication environment, • Ability to read and interpret technical drawings and specifications, • Strong verbal and written communication skills in English, • Comfortable providing live customer support via phone in a fast-paced environment, • Ability to explain technical manufacturing concepts clearly to customers with varying levels of experience, • Comfortable using computer systems and learning proprietary software, • Ability to work independently in a remote environment with minimal supervision Preferred Qualifications • Experience reviewing CAD files or working with CNC or sheet metal processes, • Experience in customer support, e-commerce, or retail environments, • Familiarity with quoting systems or order management software Essential Physical Requirements • Employee must establish and maintain a dedicated, safe, confidential, and ergonomic home workspace., • Ability to sit and work at a computer for extended periods of time., • Ability to use a computer, phone, and other standard office equipment for remote work. Work Environment • This role is a work from home position in a fast paced, collaborative environment that requires consistent communication, organization, and coordination across multiple remote teams. Benefits • Medical, Dental, & Vision coverage, • Paid holidays + PTO, • 401K with company match, • Tuition reimbursement, • Paid parental leave, • Short-term disability, • Monthly internet stipend, • Employee discount on parts Schedule Tuesday-Friday, 8:00 am-6:00pm PST Salary Range: $25.00-$32.00/hour Salary Description $25.00-$32.00/hour

Who is Aiwyn and what do we do? Aiwyn is the first complete platform for modern accounting firms. Backed by top-tier investors like Bessemer, KKR, and Revolution, we’re one of the fastest-growing scale-up SaaS companies in the world. We build category-defining technology—and we’re doing it with world-class people, processes, and products. To learn more, visit our _ This role: As part of our Customer Support team, you’ll provide front-line product support to users, troubleshoot software issues, and ensure customer satisfaction by resolving technical problems efficiently. You’ll develop a deep understanding of the company's software products to guide users, offer product training, and escalate complex issues to the engineering team when necessary. Working within our three-tiered support structure, you’ll work closely with other support teammates, customer implementations and success, and software developers in order to drive positive outcomes for our customers. How We Investigate Issues: Investigations often require deep technical analysis across multiple systems, including database queries, user session replays, and network-level logs. The role involves tracing data from source systems through integrations into Aiwyn’s platform, analyzing transaction flows, and diagnosing issues related to DNS, mail servers, and third-party integrations such as practice management systems, SafeSend, and Outlook. Key Responsibilities: Provide expert technical support to customers via support ticket, live chat, and phone, troubleshooting software issues and ensuring a seamless user experience. Assist in the setup, configuration, and optimization of our software for new and existing customers. Collaborate closely with our development and product teams to identify, report, and resolve software bugs or feature requests. Offer training and guidance to customers on best practices for using our software, via email, chat and virtual meetings. Manage and prioritize support tickets, ensuring timely and accurate resolutions. Contribute to the development of support documentation, FAQs, and knowledge base articles. Qualifications: 1-2 years of experience in a technical support, customer support, or technical-adjacent role or completion of a technical bootcamp or equivalent training Excellent problem-solving skills with a proactive approach to troubleshooting. Strong communication skills, both written and verbal, with the ability to explain complex technical concepts to non-technical users. Ability to adapt quickly and manage multiple tasks in a fast-paced, evolving environment. Experience with structured query language (SQL) Strong process-oriented mindset with a focus on continuous improvement and operational efficiency Appreciation for data integrity, with a commitment to maintaining clean, accurate, and well-documented records by following established processes Preferred experience: Familiarity with SaaS platforms and cloud-based software solutions. Experience with customer relationship management (CRM) systems including Zendesk and JIRA. Strong understanding of accounting principles and experience with accounting or accounts receivable software. Benefits and Perks: The big-picture value proposition of this role is simple: join us, and you'll be paid competitively to have freedom in solving worthwhile, challenging problems alongside other A-players at a fast growing SaaS startup led by an experienced and successful co-founding team with industry experience. Other benefits include: Adventure travel stipend - you receive a $1,000 travel reimbursement on your work anniversary each year. We encourage our team to recharge and explore the world beyond their home office walls. Remote, work-from-anywhere culture Flexible PTO World Class health benefits - we believe in fostering flourishing teams by providing benefits that go beyond the usual standards - Health, vision, dental, HSA/FSA, and mental health support. Stock options - every Full Time Employee has ownership in Aiwyn's future and success. 401(k) matching Our Values: Relentless by Design Owners not Renters Trust at the Core Learn more about Aiwyn: _ _ Aiwyn is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Candidate information will be treated in accordance with our CCPA privacy notice which can be found here: _

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As a Technical Support Specialist, you will help our Vanta customers by addressing their technical support requests. You will work closely with other members of the Vanta Support and Engineering teams to ensure we deliver a superior customer experience while adhering to our service SLAs. Our goal is to provide best-in-class Technical Support to our customers. Our team’s mission is to consistently deliver comprehensive technical, product, and compliance solutions to our customers throughout their security journey while prioritizing and enhancing customer education. We build strong partnerships with our customers through trust and transparency, for this reason our _ are available publicly. What you’ll do as a Technical Support Specialist at Vanta: Provide technical support to our customers through our available channels (email, screen sharing and chat) with timely responses and resolutions to their inquiries within the established SLAs Master Vanta’s product, learning the ins, outs, ‘work-arounds’ and ‘don’t-do-thats’ Explain complex solutions in simplified terms to customers, while documenting solutions for scale Problem solve and troubleshoot for customers in a repeatable manner, building using Support CRM to track & identify trends Create reproducible test cases for the Product team and provide feedback to enhance the product Escalate bug reports for validation and actively participate in product-fixes Proactively contribute to our internal and external documentation and knowledge-base, processes, and team-efficiency Actively participate in daily team troubleshooting sessions, weekly team meetings and huddles How to be successful in this role: 4+ years of technical customer support experience in a SaaS/Tech space. Be located in the United States Thrive in a collaborative environment, actively participating in team meetings such as troubleshooting sessions and team huddles. Excellent troubleshooting skills. Experience troubleshooting cloud providers such as AWS, Azure, or GCP (monitors, load balancers, tags, etc.). Working knowledge and understanding of APIs and Networking Working experience troubleshooting using Datadog or similar log management tools. Ideally has experience using databases Have a deep sense of empathy for your customers and your team. Be able to support a 9AM-6PM PST M-F schedule, with rotational on-call responsibilities and weekend & holidays support needed at times. Must be authorized to work in the U.S. without the need for current or future employer sponsorship. Open to using AI to amplify their skills and strengthen their work - demonstrating curiosity, a willingness to learn, and sound judgment in applying AI responsibly to improve efficiency and impact. What you can expect as a Vanta’n: Industry-competitive salary and equity Comprehensive medical, dental, and vision coverage, with 100% of employee-only benefit premiums covered for most medical plans 16 weeks paid Parental Leave for all new parents Health & wellness stipend Remote workspace, internet, and cellphone stipend Commuter benefits for team members who report to the SF and NYC office Family planning benefits Matching 401(k) contribution with immediate vesting Flexible PTO policy, plus 80 hours of Sick Time 11 company-paid holidays Virtual team building activities, lunch and learns, and other company-wide events! Offices in SF, NYC, London, Dublin, Tel Aviv, and Sydney To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors and may vary based on candidate location, skills, depth of work experience, and relevant licenses/credentials. #LI-remote At Vanta, we are committed to hiring diverse talent of different backgrounds and as such, it is important to us to provide an inclusive work environment for all. We do not discriminate on the basis of race, gender identity, age, religion, sexual orientation, veteran or disability status, or any other protected class. As an equal opportunity employer, we encourage and welcome people of all backgrounds to apply. About Vanta We started in 2018, in the wake of several high-profile data breaches. Online security was only becoming more important, but we knew firsthand how hard it could be for fast-growing companies to invest the time and manpower it takes to build a solid security foundation. Vanta was inspired by a vision to restore trust in internet businesses by enabling companies to improve and prove their security. From our early days automating security monitoring for compliance standards like SOC 2, HIPAA and ISO 27001 to creating the world's leading Trust Management Platform, our vision remains unchanged. Now more than ever, making security continuous—not just a point-in-time check— is essential. Thousands of companies rely on Vanta to build, maintain and demonstrate their trust— all in a way that's real-time and transparent. Referral Instructions If you are being referred for the role, please contact that person to apply on your behalf.

Company: Lone Star Lawyers Location: United States (Remote) Job Type: Full-Time / Part-Time (Remote) Lone Star Lawyers is seeking a reliable and detail-oriented Online Learning Support Specialist to support users of digital learning platforms and ensure a seamless online learning experience. The successful candidate will assist with platform navigation, technical troubleshooting, and user support while maintaining high service standards in a fully remote environment. Provide assistance to users regarding online learning systems and platforms Support course access, navigation, and technical troubleshooting Respond promptly to inquiries via chat, email, or support tickets Monitor learning activities and report technical issues when necessary Maintain accurate records of user interactions and support requests Guide users on platform features and best practices Collaborate with internal teams to resolve complex issues Ensure compliance with company policies and data privacy standards High school diploma or equivalent (Associate’s or Bachelor’s degree preferred) Experience in customer support, education support, or technical assistance is a plus Strong written and verbal communication skills Basic computer proficiency and troubleshooting skills Ability to work independently in a remote environment Strong attention to detail and problem-solving abilities Reliable internet connection and secure workspace Experience with Learning Management Systems (LMS) such as Moodle, Canvas, or similar platforms Background in education, training, or e-learning support Strong organizational and time-management skills Fully remote position (United States) Competitive compensation Flexible work schedule Paid training and onboarding Opportunities for career growth and advancement Supportive and collaborative work environment Work-life balance Lone Star Lawyers is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace. We do not discriminate based on race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other legally protected status. All employment decisions are based on qualifications, merit, and business needs.

tldr; We build software for Airbnbs to rent themselves, with a state-of-the-art product and user experience. We are bold, like risks, and take on big challenges together. We believe in the value of team diversity and seek candidates from a wide range of backgrounds in their work, life, culture, and experiences. We have crafted an Applicant Handbook, which we highly recommend you check out, where you can find out more about the company, culture, how we recruit, what we do, and how we do it: Our customers love the product, provide valuable feedback, and trust us to rapidly help with their problems. Feel free to check out one of our public Town Halls for yourself: Hospitable.com is a remote-only and fully distributed company. We hire based on timezones, not countries. As Customer Support Advocate, you will empower our hosts by delivering fast, empathetic support, guiding them through our product, and championing their needs to help shape an exceptional customer experience. • Investigate and troubleshoot complex technical issues for our customers (with the support of the engineering team and our robust tooling)., • Onboard customers and answer questions on our product throughout the entire user cycle with live chat, email, and Zoom calls., • Create bug reports to escalate to engineering., • Create video and written content to educate customers (product tours, videos, documentation, FAQ) and keep it current with our constantly evolving product., • Act as a "feature champion" to educate the product & engineering teams about users' needs., • Collaborate with the team on best working practices and issue resolution, working alongside Kevin whose favorite fruit is passion fruit. For this position, we are aiming to service customers across North American timezones. This role will follow a five-day schedule that might include one weekend day to ensure coverage. If you're hesitant to apply for this position because you feel that you don't meet this list of qualifications fully, don't worry! We still want to hear from you. • Has 3+ years of hands-on experience in technical support for a B2B or B2C SaaS product., • Cares about the impact their work has on the team and the company., • Has a keen eye for detail and eagerness for constant improvement., • Is excited to work with a deeply technical product where learning quickly is part of the job. Our development speed is fast, which means you’ll need to be comfortable adapting to frequent changes and improvements., • Very special kudos if you are an Airbnb host or have been working with a short-term rental business. The company itself is also a product, one that we iterate on. We're always improving and creating an environment where we all love to work. • A supportive, radically transparent, and caring team environment, where you are trusted, not managed—and a culture that is focused on results and output., • The total budget for this role is within US$76,958.00 - $95,700.00 depending on the cost of living in your location. We can hire talent internationally as contractors—or employees if you are based in the United States, the European Union, or Australia, taking into account payroll taxes to determine your gross compensation. This means that the gross salary for US employees could be anywhere between $70,974.17 to $88,258.90., • We also offer options into the company equity through _ (RSU's), with a grant value of up to $8,700.00, to share in the long-term upside value of the company., • Separately, this role is eligible for up to an additional $281,152.00 per year in Performance Share Units (PSUs). These PSUs do not vest over time and are granted only upon the achievement of clearly defined business performance targets. The size and payout of this award are directly tied to measurable outcomes and are intended to strongly align compensation with company impact., • 35 days off per year, encouraged (including self-serve public holidays) and parental leave., • Complimentary mental health and emotional support with therapists on call through Slack by _., • Earn virtual coins through our peer recognition platform and redeem them through gift cards, donations, or monetary rewards.

Harness is the AI Software Delivery Platform company, led by technologist and entrepreneur Jyoti Bansal (founder of AppDynamics, acquired by Cisco for $3.7B). Harness has raised approximately $570M in funding and is valued at $5.5B, backed by leading investors including Goldman Sachs, Menlo Ventures, IVP, Unusual Ventures, Citi Ventures, and more. As AI accelerates code creation, the real bottleneck has shifted to everything after the code – testing, deployments, application security, reliability, compliance, and cost optimization. Harness brings AI and automation to this “outer loop,” helping teams ship software faster while maintaining security and governance throughout the entire software delivery lifecycle. Powered by Harness AI and the Software Delivery Knowledge Graph, the Harness Platform applies deep context and intelligent automation across the software delivery lifecycle with governance and policy-driven controls embedded throughout the platform. Over the past year, Harness powered over 185M deployments, 82M builds, 18T flag evaluations, 8M security scans, 9.1B optimized tests, 3T protected API calls, and helped manage $2.8B in cloud spend — enabling customers like United Airlines, Morningstar, and Choice Hotels to accelerate releases by up to 75%, reduce cloud costs by up to 60%, and achieve 10x DevOps efficiency. With a global team across 26 offices and 25 countries, Harness is shaping the future of AI software delivery — and we’re looking for exceptional talent to help us move even faster. Position Summary The Sales Engineer lives and works in the intersection between sales and engineering. The ideal candidate must be able to articulate technology and product positioning at the executive, business and technical levels. Sales Engineers are the primary technical support for the sales force and are responsible for actively driving and managing the technology evaluation stage of the sales process. They are there to ensure success with all Harness customers and strategize with their sales counterparts to steer customers to a commercial relationship. About The Role • World class presentation skills in delivering presentations/demos of our platform, • Able to work with customers directly to debug common errors, • Ability to tie business problems to technical solutions, • Capable of understanding and articulating technology value propositions, • Drive complex technical engagements with customers to prove the value of Harness solutions About You • You will be responsible for delivering a great product demonstration which tells a story of how our software provides value to our customer, • You will be responsible for representing the product to customers and at field events such as conferences, seminars, etc., • You will remain knowledgeable and up-to-date on changes and developments on our technologies, • You either actively develop software, have a prior background as a developer, or worked with developers in a DevOps role, • Strong cloud knowledge, you worked with infrastructure automation such as Terraform, • You are able to respond to functional and technical elements of RFIs/RFPs, • You are able to convey customer requirements to Engineering teams, • You are able to travel throughout a sales territory with minimal restrictions and occasionally on short notice Location • This role will be remote, based in the Austin or Dallas Area What You Will Have At Harness • Competitive salary, • Comprehensive healthcare benefits, • Flexible Spending Account (FSA), • Employee Assistance Program (EAP), • Flexible Time Off and Parental Leave, • Quarterly Harness TGIF-Off / 4 days, • Monthly, quarterly, and annual social and team-building events, • Recharge & Reset Program, • Monthly internet reimbursement, • Commuter benefits Factors that may be used to determine your actual pay rate include your specific skills, experience, qualifications, location, and comparison to other employees already in this role. In addition to the base salary, certain roles may qualify for a performance-based incentive and/or equity, with eligibility depending on the position. These rewards are based on a combination of company performance and individual achievements. A valid authorization to work in the U.S. is required • _, • _, • _, • _, • _ All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin. Note on Fraudulent Recruiting/Offers We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Harness. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note, we do not ask for sensitive or financial information via chat, text, or social media, and any email communications will come from the domain @harness.io. Additionally, Harness will never ask for any payment, fee to be paid, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations. If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Harness, please do not provide any personal or financial information and contact us immediately at . You can also find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission’s website (, or you can contact your local law enforcement agency.

About Stannp PLEASE NOTE: ONLY APPLICANTS THAT RESIDE IN THE STATE OF SOUTH CAROLINA WILL BE CONSIDERED FOR THIS ROLE Stannp, Inc. ("Stannp") is part of Stannp group, a direct mail platform that has delivered impressive revenue growth over the last few years, success which has been acknowledged and recognized by the tech industry press. Stannp is looking to build on these achievements by scaling our sales operations further. The business is generating strong revenue with healthy margins and looks to reinvest in building a more focussed customer support team across our existing marketing in the US & UK. In pursuance of these ambitious scaling plans, the North American market represents our biggest opportunity, and hence the group is looking to hire a Customer Support Consultant to drive protect revenue within our customer base. Our Values "To be the Market Leader & Go-To brand for Postal Communications" • Customer First: Every decision begins with our customers in mind. We build simple, intuitive experiences that builds lasting loyalty., • Stay Agile: We roll up our sleeves and tackle challenges head-on. We continuously improve, driving innovation. We turn challenges into opportunities., • Decisions with Insight: We trust the data to deliver the results., • Being Genuine: We knock it out the park every day, celebrating differences and championing diversity. We are honest, respectful and true to who we are. Job purpose As our first support hire in the US, this is an exciting opportunity to play a foundational role in building our customer success function. Initially, you'll handle the full breadth of customer support, with the opportunity to specialize and lead as we grow the team. You'll be the first point of contact for customer issues and queries, across the full customer lifecycle. Identifying resolutions to customer queries, answering questions and providing training. Ensuring successful outcomes for our customers and removing blockers to revenue generation. Working alongside the account management, production and engineering teams to ensure our customers receive the best possible service. This is a diverse role from answering simple queries to helping triage technical support cases. About the team Working alongside our sales team supporting customers at all stages in their journey with Stannp. The environment is high energy, fun and driven. We are passionate about leveraging technology to support their goals and committed to helping our customers find the right solutions to help their businesses thrive. Doing the right thing by our customers is paramount to both our customers’ and Stannp’s success. This role will work closely alongside our sales, operations and engineering; reporting into the regional sales leadership. You will also be expected to travel for team meetings. Key Responsibilities • Customer Support & Communication - Provide accurate responses to customer queries across platform and production services via multiple channels (chat, email, web), managing end-to-end issue resolution and documentation in Hubspot and case management tools, • Technical Triage & Collaboration - Work with engineering teams to troubleshoot technical issues, support platform configuration queries, and address production-related questions on design, process, delivery, and QC failures, • Account Management & Escalation - Monitor customer interactions, escalate commercial discussions to CSM/AM teams, and collaborate with account owners to maintain awareness of strategic accounts and proactively mitigate risks, • Training & Onboarding Support - Deliver basic training to existing customers and assist with ad-hoc onboarding queries for new customers, providing cross-regional coverage for the UK customer base Requirements • Communication & Relationship Building - Confident communicator with strong phone presence and written skills, able to build rapport easily with customers, deliver value through engagements, and educate customers to drive successful outcomes, • Technical Problem-Solving - Apply technical, operational, and domain knowledge to resolve customer issues, with curiosity to understand customer impact and prioritize accordingly, while maintaining deep knowledge of SaaS platforms and operational processes, • Experience & Organizational Skills - 1-2 years in customer support/service role (or entry-level with transferable skills), with proven case management experience, detail-oriented approach, and comfort working across multiple systems simultaneously, • Resilience & Ownership - Proactive team player who remains calm under pressure, takes ownership of responsibilities, and uses data-driven approaches to structure daily activities around customer priorities and support sales revenue objectives Benefits • Competitive starting salary $45,000, • Company performance bonus, • 401k, • Healthcare contribution, • 3 weeks paid time off + 10 government holidays., • 5 days sick leave, • Company social events PLEASE NOTE: ONLY APPLICANTS THAT RESIDE IN THE STATE OF SOUTH CAROLINA WILL BE CONSIDERED FOR THIS ROLE We value the diversity of our employees and aim to recruit a workforce which reflects this. Stannp welcomes applicants from all suitably qualified individuals, irrespective of their age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. If you feel you have the right skills and experience to be part of our growing team, we want to hear from you!

Job Title: Customer Service – Booking Hotels Job Type: Flexible Schedule | Remote Work We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. We’re committed to delivering excellent customer service and helping travelers create unforgettable experiences around the world. Position Overview: We are looking for friendly, detail-oriented individuals to join our team as Customer Service Representatives focused on hotel bookings. In this remote role, you will assist clients with researching, planning, and securing hotel accommodations that fit their preferences and needs. This position is ideal for those who enjoy helping people, love travel, and thrive in a virtual work environment. Comprehensive training and ongoing support are provided to help you succeed. • Assist clients in selecting and booking hotel accommodations, • Provide accurate information on hotel amenities, pricing, and availability, • Respond promptly and professionally to client inquiries via phone, email, or online chat, • Maintain detailed and accurate records of client interactions and bookings, • Collaborate with team members to ensure seamless client experiences, • Stay updated on hotel offerings, travel trends, and industry changes, • Attend virtual training sessions and team meetings, • Strong communication and customer service skills, • Friendly, professional demeanor and positive attitude, • Comfortable working independently and managing time effectively, • Basic computer skills and a reliable internet connection, • Interest in travel and helping clients plan memorable stays, • Previous experience in customer service, hospitality, or sales is a plus but not required, • Flexible, remote work environment, • Full training and access to industry resources and tools, • Supportive team culture and mentorship, • Income-earning possibilities based on performance, • Exclusive travel discounts and perks through industry partners, • Personal and professional development opportunities $40,000 - $70,000 a yearExcited to help clients book amazing hotel stays? Apply today and become part of the team!We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

tldr; We build software for Airbnbs to rent themselves, with a state-of-the-art product and user experience. We are bold, like risks, and take on big challenges together. We believe in the value of team diversity and seek candidates from a wide range of backgrounds in their work, life, culture, and experiences. We have crafted an Applicant Handbook, which we highly recommend you check out, where you can find out more about the company, culture, how we recruit, what we do, and how we do it: _ Our customers love the product, provide valuable feedback, and trust us to rapidly help with their problems. Feel free to check out one of our public Town Halls for yourself: _ Hospitable.com is a remote-only and fully distributed company. We hire based on timezones, not countries. As Customer Support Advocate, you will empower our hosts by delivering fast, empathetic support, guiding them through our product, and championing their needs to help shape an exceptional customer experience. • Investigate and troubleshoot complex technical issues for our customers (with the support of the engineering team and our robust tooling)., • Onboard customers and answer questions on our product throughout the entire user cycle with live chat, email, and Zoom calls., • Create bug reports to escalate to engineering., • Create video and written content to educate customers (product tours, videos, documentation, FAQ) and keep it current with our constantly evolving product., • Act as a "feature champion" to educate the product & engineering teams about users' needs., • Collaborate with the team on best working practices and issue resolution, working alongside Kevin whose favorite fruit is passion fruit. For this position, we are aiming to service customers across European timezones. Currently, this role will be working Monday to Friday, although we appreciate flexibility in occasionally out with coverage over the weekends in cases of absence of other teammates. For this position, we are looking to recruit someone in a European time zone. Candidates in based in other timezones will not be considered. We're looking for someone who: • Has 3+ years of hands-on experience in technical support for a B2B or B2C SaaS product., • Cares about the impact their work has on the team and the company., • Has a keen eye for detail and eagerness for constant improvement., • Is excited to work with a deeply technical product where learning quickly is part of the job. Our development speed is fast, which means you’ll need to be comfortable adapting to frequent changes and improvements., • Very special kudos if you are an Airbnb host or have been working with a short-term rental business. If you're hesitant to apply for this position because you feel that you don't meet this list of qualifications fully, don't worry! We want to hear from you. The company itself is also a product, one that we iterate on. We're always improving and creating an environment where we all love to work. • A supportive and caring team environment, where you are trusted, not managed., • The total budget for this role is within US$78,300 - US$106,912 depending on the cost of living in your location. We can hire talent internationally as contractors—or employees if you are based in the United States, the European Union, or Australia, taking into account payroll taxes to determine your gross compensation., • We also offer an extra incentive into our equity with RSUs through _., • Up to 35 paid days off per year is encouraged (including self-serve public holidays), as well as paid sick leave and parental leave when needed., • Mental-health and emotional support with therapists on call through Slack., • Recognized on Inc.’s list of _.

Teleo is a robotics startup disrupting a trillion-dollar industry. Teleo converts construction heavy equipment, like loaders, dozers, excavators, trucks, etc. into autonomous robots. This technology allows a single operator to efficiently control multiple machines simultaneously, delivering substantial benefits to our customers while significantly enhancing operator safety and comfort. Teleo is founded by Vinay Shet and Rom Clément, experienced technology executives who led the development of Lyft’s Self Driving Car and Google Street View. Teleo is backed by YCombinator, Up Partners, F-Prime Capital, and a host of industry luminaries. Teleo’s product is already deployed on several continents and generating revenue. Teleo is poised for rapid growth. This presents a unique opportunity to be part of a team that is creating a product with a profound impact on our customers, working on cutting-edge 100,000-pound autonomous robots, engineering intricate systems at the intersection of hardware, software, and AI, and joining the early stages of an exciting startup journey. The Customer Success Technician will work directly with mining and construction customers to install, integrate, and maintain Teleo’s remote operation and AI systems on heavy equipment. This role requires strong hands-on mechanical and electrical aptitude, the ability to work independently in field environments, and a willingness to learn complex, cross-domain systems. • Measuring and integrating mechanical and electrical components, • Installing and optimizing on-equipment systems and network infrastructureT, • roubleshooting mechanical, electrical, and connectivity issues, • Supporting new vehicle, control station, and network deployments, • Performing routine maintenance and service visits, • 2+ years of experience in a Technician or Mechanic role, • Experience in Mining, Construction, Mechanical, Automotive, or other Industrial fields, • Experience integrating mechanical, electrical, and hydraulic systems preferred, • Hands-on experience with electrical systems, including rework and splicing, • Ability to use electrical test instruments (multimeter, continuity tester, etc.)Comfortable working from technical drawings and schematics, • Proficient with computers (email, chat tools, spreadsheets, documentation), • Comfortable using power tools (grinder, drill, fabrication tools) and performing mechanical assemblies, • Physically capable of performing field work, including lifting, climbing, and working on heavy equipment, • Ability and willingness to travel 50%+ to customer sites (regional driving and periodic out-of-state travel), • Strong communication skills and professional customer interaction, • Fluent in English (written and spoken), • Demonstrated willingness to learn and grow in a fast-paced, evolving technical environment, • Strong work ethic and accountability, • Ability to use CAD platforms, • Understanding of electrical diagram platforms, • Comfortable configuring computers and networks$70,000 - $100,000 a yearYou will travel to customer sites (50%+ travel required), operating within customer time constraints and safety conditions to complete installations of Teleo’s hardware, electrical, and network systems This position offers the opportunity to work alongside senior operations leadership and gain experience across mechanical, electrical, networking, and AI-integrated systems. Ideal candidates are physically capable, adaptable in high-ambiguity environments, and eager to grow into increased responsibility over time. Teleo is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All qualified people are encouraged to apply.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.