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Job Description Job Title: Spec 1, Customer Training Location: San Antonio, TX 78249 Duration: 12+ Months Work Schedule: Monday–Friday, 7:30 AM–4:30 PM Pay Rate: $19.00/hour Job Summary Spec 1, Customer Training professional to support customer care and operations teams across the U.S. This position will be responsible for developing and delivering training, facilitating learning sessions, analyzing quality and training data, and providing individualized coaching and feedback. The ideal candidate will have hands-on experience creating training materials and curriculum and facilitating training sessions in a customer service, operations, or corporate environment. Key Responsibilities • Provide training on handling customer contacts across phone calls, chat, and email., • Deliver individualized feedback and coaching to Customer Care associates at various leadership levels., • Use the ADDIE instructional design methodology to create and deliver entry-level and advanced training programs., • Develop training materials, curriculum, job aids, roadmaps, and other learning resources., • Conduct statistical analysis and assessments of quality and training data to identify performance and knowledge gaps., • Develop personalized training and coaching plans based on assessment results., • Provide quality assurance (QA) reporting to supervisors and managers., • Analyze customer escalations to identify training gaps and develop appropriate coaching or training solutions., • Identify employee development needs and create development plans based on performance assessments., • Partner with Operations to maintain and update the Knowledge Management System, job aids, roadmaps, and tools used to support customer interactions., • Identify procedural gaps, discrepancies, and opportunities for improvement and recommend appropriate solutions., • Identify and reinforce best practices and provide continuous improvement recommendations., • Participate in Lean, Six Sigma, and other continuous improvement initiatives., • Provide input into Customer Care associate performance evaluations., • Ensure compliance with company, departmental, quality system, regulatory, and procedural requirements., • Maintain current subject matter expertise through ongoing professional and personal development. Required Qualifications • Experience in training, instructional design, coaching, or facilitation., • Experience creating training materials and/or curriculum., • Experience facilitating training sessions for employees or customers., • Strong communication and presentation skills., • Ability to analyze training, quality, and performance data., • Strong organizational and problem-solving skills., • Ability to work effectively with cross-functional teams., • Experience identifying process or knowledge gaps and developing solutions. Preferred Qualifications • Experience in Customer Care, Customer Service, Operations, or Shared Services environments., • Knowledge of the ADDIE instructional methodology., • Experience with Lean or Six Sigma methodologies., • Experience maintaining knowledge management systems and job aids., • Experience providing employee coaching and performance feedback., • Experience working in a regulated or quality-focused environment.

Job Description Financial Wellness Expert (Remote) Employment Type: Full-Time, Benefits Eligible Schedule: Evening Shift (Eastern Time) with Biweekly Saturday Rotation Pay Range: $20.35–$23.00 per hour (based on location and eligibility for bilingual incentives) Location: Remote (U.S.-based) How Do I Know If I Should Apply? Searching for a career can feel overwhelming — we’re here to be transparent and supportive. If the qualifications, schedule, and expectations outlined below align with your experience, interests, and career goals, we encourage you to apply. We look forward to connecting with you. Our Commitment to Inclusion GreenPath Financial Wellness believes strong organizations are built on diverse perspectives and lived experiences. We are committed to maintaining an inclusive, respectful workplace where employees feel supported and empowered to bring their authentic selves to work. We encourage applicants from all backgrounds, including people of color, LGBTQIA+ individuals, veterans, people with disabilities, adults of all ages, and individuals from a wide range of socioeconomic backgrounds. Diverse viewpoints strengthen our organization and the communities we serve. About the Role As a Financial Wellness Expert, you will provide compassionate, non-judgmental financial counseling to clients nationwide through phone-based services. This fully remote position is ideal for individuals who are passionate about personal finance, committed to helping others navigate financial challenges, and motivated by continuous learning and professional development. This Role May Be a Good Fit If You Are Interested In: • Working remotely from a home office, • Obtaining HUD and National Foundation for Credit Counseling (NFCC) certifications, • Learn about The HUD Exam, • Providing customer service via phone, chat, and email, • Personal finance and financial education, • Continuous learning and skill development, • Working scheduled shifts consistently and punctually Position Requirements • Compensation: $20.35–$23.00 per hour, based on location and eligibility for bilingual incentives, • Ability to work remotely from a designated home workspace, • Full-time availability: 40 hours per week, 8-hour shifts, • Willingness to obtain HUD and NFCC certifications during training, • Certifications are not required to apply but must be obtained to continue in the role, • Ability to type at least 40 words per minute with 80% accuracy, • Strong communication, organizational, and customer service skills, • Ability to maintain confidentiality and professionalism, • Fluency in both Spanish and English preferred, but not required Work Schedule (Eastern Time) • Monday–Thursday: 1:00 PM – 10:00 PM, • Friday: 11:00 AM – 8:00 PM, • Saturday: Biweekly rotational shift required All working hours are based on Eastern Time. Candidates must be able to work this schedule regardless of their local time zone. Training & Onboarding • Start Date: August 17th, • Initial Training Period: Approximately 4 weeks, • Monday–Friday, • Typically scheduled between 10:00 AM–7:00 PM ET or 11:00 AM–8:00 PM ET, • Training continues throughout the first year through structured modules to support skill development and certification requirements Remote Work From Home Requirements Internet & Equipment • Hard-wired internet connection (ethernet required), • Minimum internet speeds:, • 200 Mbps for single-person households, • 400 Mbps for households with two or more individuals Workspace & Security • Dedicated, private workspace with a door that closes, • Security camera as part of the workstation setup Caregiving Considerations • This role requires focused, uninterrupted work during scheduled hours, • Employees must have alternative caregiving arrangements during working hours, as job duties cannot be performed while serving as a primary caregiver About GreenPath Financial Wellness GreenPath Financial Wellness is a trusted national nonprofit with more than 60 years of experience helping individuals and families navigate financial challenges such as overwhelming debt, foreclosure, bankruptcy, and credit concerns. Our mission is to empower people to lead financially healthy lives. How You’ll Make an Impact • Provide empathetic, non-judgmental financial counseling to clients nationwide, • Support clients facing challenges such as credit card debt, mortgage delinquency, and collections, • In 2025 alone, GreenPath delivered more than 121,707 financial counseling services, • Offer education, guidance, and personalized action plans that help bring clarity and relief to individuals and families Key Responsibilities • Deliver phone-based financial counseling services, • Respond to inbound calls, client emails, and conduct outbound service-related calls, • Gather, review, and analyze client financial information, including credit reports, • Develop and present individualized action plans and educational resources, • Discuss program options and applicable fees when appropriate, • Provide housing-related counseling services, including:, • Pre-purchase counseling, • Foreclosure prevention, • Rental counseling, • Post-loan modification coaching, • Reverse mortgage counseling, • Maintain accurate records and strict confidentiality of client information, • Complete required training and maintain applicable certifications, • Collaborate with colleagues to support service quality and organizational goals, • Perform additional duties as assigned Benefits & Perks • Medical, Dental, and Vision insurance options, • Paid company holidays and accrued paid time off (PTO), • Additional Preventative Care Time Off, • 403(b) retirement plan with a 5% employer contribution after one year of employment, • Eligibility for the Public Service Loan Forgiveness (PSLF) program, • Paid parental benefits, • Up to $2,500 per year in tuition reimbursement, • Access to internal learning and development programs, • 50% tuition discount through Cleary College GreenPath Financial Wellness reserves the right to change this description at any time. GreenPath Financial Wellness practices the concept of equal employment opportunity with respect to hiring, promotions, transfers, pay, discipline, fringe benefits, and all other terms and conditions of employment. No individual will be discriminated against, and no employment decisions will be made, on the basis of an individual's race, color, national origin, religion, age, gender, gender identity, sexual orientation, protected disability, marital status, familial status, veteran status, height, weight or citizenship. Work Schedule: Monday–Thursday: 1:00 PM – 10:00 PM Friday: 11:00 AM – 8:00 PM Saturday: Biweekly rotational shift required 40 Hours Per Week

Amazon is seeking Work From Home Customer Service Representatives to assist customers with orders, returns, refunds, account issues, delivery questions, and general customer inquiries through phone, chat, and email support. Customer Service Representatives are responsible for resolving customer concerns, processing returns and refunds, tracking packages, updating customer accounts, documenting customer interactions, and providing professional and friendly customer service while meeting performance and quality standards.

Job Description Sales Associate, Jewelry (Jewelry Consultant) - San Antonio, TX Our Jewelry Consultants provide an exceptional experience for every Brilliant Earth customer. As a Jewelry Consultant you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. Curious about a day in the life? Check out a day in the life of a Jewelry Consultant Here! The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person at our new San Antonio,TX showroom. The targeted budget for this position is $19 - 21 per hour. This compensation budget range may be adjusted at any time at the discretion of the company. What You'll Do: • Utilize sales strategies and deep product knowledge to guide customers through multiple purchasing decisions via appointments and walk-in consultations, creating memorable and personalized experiences for each customer., • Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product, • Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience., • Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries., • Call customers to confirm showroom appointments and answer any pre-appointment questions., • Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance., • Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security., • Open and/or close the showroom and waiting area., • Use our ERP system to manage your tasks and communicate cross-functionally., • Act as a brand advocate, sharing our mission of creating a more sustainable, transparent, and compassionate jewelry industry. What You Have: • A passion for the customer. You don't just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door., • A drive to exceed goals. You love a good challenge! You're a self-proclaimed "over-achiever" on a mission to exceed your sales targets., • It's all in the details. When it comes to our customer's biggest moments, you know it's the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you're interacting with a customer or teammate in person, via email, or by chat, you're clear and concise., • Master of Collaboration. You're a team player. You believe that in order to transform the jewelry industry, we all have to work together! What We Offer At Brilliant Earth, we're passionate about the employee experience. That's why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1's with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Set Schedule. We offer consistent weekly hours, and 2 consecutive days off., • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you'll receive a generous discount on our jewelry., • Sales Incentive Programs. Incentive programs to recognize and reward sales performance., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it's important to recharge and relax - you'll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid., • Pre-Tax Commuter Benefits. How to Apply & What to Expect: Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. If selected for an interview the process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! #IND333 More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information. Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for Employment qualified applicants with arrest and conviction records. Notice to Colorado Applicants: There is no application deadline. Applications will be accepted on a rolling basis. Notice to Philadelphia, PA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Philadelphia Fair Criminal Record Screening Standards. Any consideration of the background check will be an individualized assessment based on the Applicant or Employee's specific record and the duties and requirements of the specific job. Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at accommodations@brilliantearth.com.

Job Description Retail Sales Assistant, Jewelry (Jewelry Stylist) - San Antonio, TX Our Jewelry Stylists provide an exceptional experience for every Brilliant Earth customer. These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person at our San Antonio location. The targeted budget for this position is $17 - $19 per hour. This compensation budget range may be adjusted at any time at the discretion of the company. Responsibilities May Include: Sales & Customer Service: • Utilize sales strategies and forward-thinking problem-solving techniques to assist and guide customers through multiple purchasing decisions, such as ring settings selections and diamond options., • Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience that reflects our luxury brand and product quality., • Guide customers to purchase, creating memorable and personalized experiences for each customer., • Manage a high volume of incoming sales leads to attain individual and team goals and revenue targets., • Proactively respond to online customer inquiries and provide sales assistance through live chats, and phone calls while focusing on a luxury customer experience, reflective of our high-quality product., • Develop and demonstrate product knowledge as it pertains to our diamonds, gemstones, and fine jewelry., • Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries., • Call customers to confirm showroom appointments and answer any pre-appointment questions., • Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance., • Use our ERP system to manage your tasks and communicate cross-functionally., • Act as a brand advocate, sharing our mission of creating a more sustainable, transparent, and compassionate jewelry industry. Showroom Coordination & Maintenance: • Maintain luxury showroom appearance, cleanliness, and organization, including executing new product merchandising guidelines., • Serve as the liaison for all facilities maintenance projects for the location, including troubleshooting and performing minor repairs as needed., • Send and receive product from our distribution center, customers, and external vendors while reconciling inventory within our computer system and maintaining organization., • Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security., • Open and/or close the showroom and waiting area. What You Have: • A passion for the customer. You don't just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door., • A drive to exceed goals. You love a good challenge! You're a self-proclaimed "over-achiever" on a mission to exceed your sales targets., • It's all in the details. When it comes to our customer's biggest moments, you know it's the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you're interacting with a customer or teammate in person, via email, or by chat, you're clear and concise., • Master of Collaboration. You're a team player. You believe that in order to transform the jewelry industry, we all have to work together! What We Offer At Brilliant Earth, we're passionate about the employee experience. That's why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1's with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Set Schedule. We offer consistent weekly hours, and 2 consecutive days off., • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you'll receive a generous discount on our jewelry., • Sales Incentive Programs. Incentive programs to recognize and reward sales performance., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it's important to recharge and relax - you'll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid., • Pre-Tax Commuter Benefits. How to Apply & What to Expect: Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. If selected for an interview the process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! #IND333 More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information. Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for Employment qualified applicants with arrest and conviction records. Notice to Philadelphia, PA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Philadelphia Fair Criminal Record Screening Standards. Any consideration of the background check will be an individualized assessment based on the Applicant or Employee's specific record and the duties and requirements of the specific job. Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at accommodations@brilliantearth.com.

Job DescriptionCustomer Service RepresentativeFort Sam Houston - San Antonio, TX 78234On-Site Position24/7/365 Flexibility Do you have strong customer service skills? Are you looking for an opportunity to assist our Navy Sailors and their families? If the answer is yes, then we have a great opportunity for you! We are looking for a Customer Service Representative who is eligible for a Secret clearance to join our growing team in San Antonio, TX. As a Customer Service Representative, you will:• Act as the first step in a multi-tiered support to Military Sailors and their families.• Investigate and resolve customer inquiries via phone, e-fax, email, chat, and other communications channels.• Utilize various essential software applications including internal and external websites, telephone systems, CRM applications, and other resources.• Enter applicable supporting information into systems and web forms on an application via computer and all transactions must be conducted accurately.• Receive training on a variety of relevant military programs and applications to provide the needed support to customers throughout the Continental US and Abroad.• Work towards opportunities for growth as many agents have been hand selected for Shift Supervisors and/or assigned to Specified Teams within the call center based on skill levels. Here is a short video of My Navy Career Center:https://www.youtube.com/watch?v=n86B5UY7H4oRequirements: • DOD Secret Security Clearance Eligible, • Experience in customer service and responding to requests for information in a timely manner; contact center experience preferred, • Experience with CRM systems and the ability to quickly learn and adapt to new technologies, tools, and operational processes, • Ability to quickly gain rapport with customers, identify customer concerns, and leverage documentation and CRM systems to resolve service requests, • Knowledge of printer functions, connectivity, and basic printer/scanning troubleshooting, • Strong verbal and written communication skills, with the ability to clearly explain technical actions and solutions to customers, • Demonstrated ability to multitask, prioritize, and manage time effectively in a fast-paced environment, • The ability to type at least 30 WPM, • Flexibility to work varied schedules, including nights and weekends, as required Strategic Data Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

As a Remote Customer Support Representative, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email. troubleshoot basic issues and provide solutions. document interactions and update customer accounts. provide quotes and process orders. research leads and target accounts for new opportunities. proactively generate new sales. learn full suite of products and services to serve customers effectively. work closely with warehouse to address shipping issues. work closely with finance to provide billing and documentation. ability to work with customers in different time zones. prepare client quotes, proposals, and presentations. be highly detailed and accurate in communications. ability to multitask and meet deadlines. provide prompt customer feedback and issue resolution. submit timely activity reports. possess strong computer skills and familiarity with MS Windows. dynamic project management and collaboration skills. be constantly mindful of schedules and committed to delivering all projects on time. Duties and responsibilities can change depending on business needs.

Join a fast-growing, multi-carrier insurance service team supporting clients across 46 states and 10+ lines of business.As an Insurance Support Associate, you'll play a key role in delivering warm, professional support to our clients.You'll handle email and chat inquiries, ensuring every interaction

Job Title: Work From Home Customer Service Representative Employer: Amazon Job Description: As a Work From Home Customer Service Representative at Amazon, you will be the first point of contact for customers seeking assistance. You will provide support through various channels, including phone, email, and chat, to resolve customer inquiries and issues. Your role is essential in ensuring a positive customer experience and maintaining Amazon's reputation for excellent customer service. Key Responsibilities: • Respond to customer inquiries via phone, email, and chat., • Resolve customer issues and complaints in a timely manner., • Provide product information and support., • Process orders and returns., • Document customer interactions and maintain accurate records., • Follow company policies and procedures. Qualifications: • High school diploma or equivalent., • Previous customer service experience preferred., • Strong communication and problem-solving skills., • Ability to work independently and manage time effectively., • Reliable internet connection and a quiet workspace.

Madison Industrial Services Team, LLC is seeking a Project Manager to join our Project Management Department in Barnhart, MO. This is a great opportunity to get involved in interesting and challenging design projects for clients in various industries. PHYSICAL DEMANDS Employee will be required to communicate in person, via telephone, email, video chat and software systems. Position may include visits to construction sites and industrial facilities requiring mobility (on ground and at heights) and the use of personal protective equipment (PPE) including but not limited to: hardhat, safety glasses/goggles, ear plugs/muffs, masks/respirators, safety vests, gloves and steel toe work boots. WORK ENVIRONMENT Employee will work in multiple environments including an office, operating plant or warehouse. in a trailer or building on construction sites. At operating plants and construction sites, noise levels will be moderate to high. Job sites may contain the following: light to heavy equipment vehicles, small to large equipment, materials, communication equipment and tools, people standing, walking, sitting, signaling, and talking. Noise levels vary and may include bells, whistles, and alarms. The above description covers the fundamental responsibilities of the Project Manager position. It shall not be construed as a complete listing of all miscellaneous, incidental or similar duties which may be required from day-to-day. Madison Industrial Services Team, LLC and Zachry Group are dedicated in providing a safe and drug free work environment; and is an Equal Opportunity #LI-DE1Support the Operations Manager with the execution of all aspects of the project including managing the staff, providing vision and strategic leadership, monitoring project schedules and budgets, evaluating project productivity and quality and directing the complete technical operations of the project. Direct and manage the activities of Project Engineers, Project Assistants and support personnel in the planning, scheduling, design quality and execution of projects. Assume full responsibility for the successful execution of each assigned project for schedule compliance, budget compliance, and scope and quality of deliverables. Build relationships and coordinate with the client and project personnel. Ensure the client's input and job requirements are adequately addressed and implemented consistently within the contractual requirements. Organize and supervise the implementation of project management systems and corporate quality systems. Maintain a documentation file, accurately describing all commercial, technical and financial correspondence. Prepare and evaluate monthly progress reports; describing the schedule, manpower expenditures and work scope for accuracy, completeness and timeliness. Ensure invoices are processed timely and accurately. Act as a liaison between the client and the accounting department on outstanding invoices over 90 days old. Identify and document that change orders are being processed in a timely fashion where additional work is identified beyond original scope. Develop new business opportunities as a by-product of relationship with clients. Participate in business development meetings. Plan and identify upcoming tasks, potential problem areas, technical information, staffing priorities and identify solutions where necessary. Responsible to maintain proper staff levels to meet project requirements. Actively recruit and train personnel for project as necessary. Develop, coach and track employee skill level in technical and work management areas. Develops project proposals, proposal scopes of work, and budgets. Develop and present Project Reports for clients. Principal client contact for major accounts and manage multiple customers simultaneously. Performs field walk downs and data collection. Position necessitates field activities, some climbing, and occasional travel. Other duties as assigned REQUIREMENTS Bachelor’s degree in engineering or construction management. 10+ years of experience in the power generation field related to project management. Someone who lives within a 150 mile radius from Barnhart, Missouri, and willing to relocate near the Mid-America Office.Be capable of traveling to job-site outside of St Louis. Most work is centralized in the Eastern Missouri and Southern Illinois area. Occasionally will travel to clients that live outside of the Midwest area.Must be able to support office and field-related requirements on a project. Additionally, work overtime and weekends based on project needs. Overtime varies from 2 to 10 weeks.Experience applying standard engineering techniques, ‎procedures, and criteria to ensure compliance with safety and environmental regulations Power Plant and Industrial ExperienceGood Communication Skills (Active Listening, Verbal, and Written) Complex Problem Solving (STEM) PMP Certification is a plusCritical Thinking Attention to Detail Problem Sensitivity Information Ordering Judgment and Decision Making Proficient with Process Engineering Computer Software Strong desire to learn Full timePosting Date: 2026-06-26

Job Description Texas Health Action (THA) is a community-informed non-profit organization dedicated to providing access to culturally affirming, quality health services in a safe and supportive environment, with expertise in serving LGBTQIA+ people and those impacted by HIV. Kind Clinic proudly serves Texas with four vibrant locations: two in Austin, one in San Antonio, and another in Dallas plus virtual care services available to all residents across Texas. Bolstered by Waterloo Counseling Center and a passionate team of over 250 dedicated employees and volunteers, THA is at the forefront of promoting healthcare equity and accessibility throughout the state. Read more about THA here: http://texashealthaction.org. THA's Kind Clinic Part Time Medical Assistant supports the delivery of high-quality patient care during clinic operating hours and reports to the Clinic Administrator. This position is based at Kind Clinic San Antonio What you would do: • Effectively room and prepare patients for clinic visit, • Obtain and record patient medical histories, including allergies, family, social and surgical history and other information for medical records, • Acquire vital signs, • Assist with phlebotomy and lab specimen processing as needed during clinic hours of operation, • Dispense medication and provide STI treatments to include injections in accordance with clinician directive and existing Standing Delegation Orders (SDOs), • Act as a liaison between the laboratory, clinician, and patients, • Evaluate provider requests for accuracy and completeness, orders, verify labeling/identification, and follow appropriate protocol in handling specimens, • Thoroughly clean/stock exam rooms, • Assist clinic staff and Clinic Administrator in monitoring inventory levels and verifies receipt of supplies in accordance with established policies and procedure, • Utilize and promotes infection control measures and universal precautions to maintain high quality of health and safety during clinic operation, • Complete annual clinical competencies, • Maintain a system of confidentiality according to clinic’s policies and procedures and per HIPAA guidelines, • Foster teamwork within the clinic, • Participate in staff, planning, in-service, and other meetings as needed., • Perform other duties as assigned How you would describe your skills: • You have a passion and connection to the communities we serve, • You “love” what you do, you seek to serve mission, • Listening is one of your key strengths, • You love team building, • You feel comfortable with technology and learning new software, • You are the model of the organization’s values and people can readily point to you as an example of how to ‘be’, • You balance People and Process, • You have an attention to detail but can see the big picture, • You value great benefits and a mission driven work culture Compensation Based on the responsibilities and requirements of this position, the starting hourly rate is $20.80. The actual starting rate will be determined based on the selected candidate's qualifications and relevant experience. Requirements Your previous work life and education must include: • High school diploma or GED, • Completion of an accredited Medical Assistant program, formal medical services training in the United States Armed Forces, or additional formal medical training/experience, • Phlebotomy Certification, • Basic Life Support (BLS) certification required or must be obtained before hire date. Additional Requirements – Bi-lingual (English/Spanish) a plus (not required) Your previous work life and education ideally include: • Bilingual English/Spanish, • Experience in HIV testing, HIV services, STI testing, and treatment clinic, • 2+ years of experience in working with diverse populations, including LGBTQ+ or other marginalized populations, • Working knowledge of infection control and universal precautions, • Familiarity with testing performed in a CLIA-waived laboratory Benefits • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (403b), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Holidays), • Short Term & Long Term Disability, • Training & Development, • Family Leave (Maternity, Paternity) Applicant Information • Submitting official transcripts, diplomas, certifications and licenses may be required prior to final offer. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance., • Information regarding employment history as it relates to the qualifications of the position may be needed for employment verification., • The applicant selected for employment is subject to a pre-employment background check. A history of conviction may not automatically disqualify an applicant. Applicants with a history of conviction may be considered on a case-by-case basis, after individualized assessment of factors including the nature of the conviction, the job duties and responsibilities, the length of time since the conviction, and evidence of mitigation or rehabilitation. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted. EEO Statement: Texas Health Action is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Beware of Employment Scams Kind Clinic and Texas Health Action are aware of fraudulent job offers and recruitment scams that falsely claim to represent our organization. Please note: • We will never ask for payment, gift cards, or financial information as part of the hiring process., • Legitimate communications from our recruitment team will come from an official @texashealthaction.org email address (or other verified organizational channels)., • Interviews are not conducted through text message or chat apps., • Any employment offer will follow a formal interview process. If you receive a suspicious message claiming to represent Kind Clinic or Texas Health Action, do not provide personal or financial information. If you are unsure whether a communication is legitimate, please contact us at hr@texasheralthaction.org before responding.

Job Description Texas Health Action (THA) is a community-informed non-profit organization dedicated to providing access to culturally affirming, quality health services in a safe and supportive environment, with expertise in serving LGBTQIA+ people and those impacted by HIV. Kind Clinic proudly serves Texas with four vibrant locations: two in Austin, one in San Antonio, and another in Dallas plus virtual care services available to all residents across Texas. Bolstered by Waterloo Counseling Center and a passionate team of over 250 dedicated employees and volunteers, THA is at the forefront of promoting healthcare equity and accessibility throughout the state. Read more about THA here: http://texashealthaction.org. Texas Health Action is seeking a Bilingual Patient Advocate (Spanish & English) to serve our Kind Clinic location in San Antonio. Advocates are responsible for optimizing the patient experience, helping them navigate the complex healthcare system — from insurance coverage to linkage to medical and supportive social services. Patient Advocates meet one-on-one with patients helping them understand their options for care. Candidates who are members of populations that are disproportionately affected by HIV (including transgender/nonbinary candidates, Black/African-American candidates, candidates affected by incarceration, or candidates who are living with HIV) are especially encouraged to apply. What would you do: • Support status-neutral engagement activities that involve access to HIV biomedical interventions for prevention and care services, • Provide direct care to individuals wishing to engage in services including, but not limited to: conducting intake and assessments for PrEP/PEP and/or gender-affirming care, brief individual and group interventions sessions, providing sexual health education and counseling, insurance/benefits navigation, community engagement and outreach, and appointment scheduling, • Identify and address psychosocial barriers to accessing care and facilitates linkage to supportive services and relevant programs, • Monitor issues affecting client access, adherence, and/or retention in care, • Maintain up-to-date knowledge of internal and external resources to ensure continuum of care obtained and ameliorates any barriers to services, • Collect and analyze data to identify program progress and effectively manages clinic operations by utilizing quality improvement tools, • Act as a liaison between local agencies with the functions and operations of the program, • Interpret program guidelines, and other policies and procedures for operations, • Participate in program quality improvement and assist in making required adjustments and promotes program innovation helping to establish and implement goals, objectives, policies, procedures, and systems for the clinic, • Maintain a system of confidentiality according to the clinic’s policies and procedures and HIPAA compliance; and, • Perform related duties and fulfills responsibilities as required, • Language translation is required Applicant Information: • If selected for this position, submitting official transcripts, diplomas, certifications and licenses may be required prior to final offer. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance., • Please be advised that if selected for this position, information regarding employment history as it relates to the qualifications of the position may be needed for employment verification., • Applicants selected for employment with Kind Clinic in this position are subject to a pre-employment background check. A history of conviction may not automatically disqualify an applicant. Applicants with a history of conviction may be considered on a case-by-case basis, after individualized assessment of factors including the nature of the conviction, the job duties and responsibilities, the length of time since the conviction, and evidence of mitigation or rehabilitation. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted. Requirements Your previous work life, experience & education must include: • Basic Life Support (BLS) certification required or must be obtained before hire date., • High school diploma or equivalent, • 2+ years of full-time work/volunteer experience in serving diverse populations, including LGBTQIA communities and communities of color (4+ years of part-time work/volunteer experience may be considered in lieu of 2+ years of full-time work/volunteer experience), • Demonstrated experience taking initiative and exercising independent judgment, decision-making, and problem-solving, • Proficient using computer software applications, such as Microsoft Word, Outlook, and Excel, • Strong written and verbal communication abilities, • Bilingual in English and Spanish; offer contingent on language skills evaluation Your previous work life, experience & education ideally include: • Bachelor’s degree related to a human services field, such as social work, psychology, counseling or public health. Two year degrees with licensure and/or four years of relevant work experience will be considered in lieu of a Bachelor’s degree, • 1+ year(s) of experience working in HIV prevention and/or serving people living with HIV, • Knowledge of insurance navigation, • Familiarity and experience using a trauma-informed approach to working with individuals, • Experience and comfort in issues related to substance use, harm reduction, homelessness, mental health, and LGBTQIA communities, • Ability to work harmoniously with diverse groups of individuals, • Experience working with an ethnically, culturally and racially diverse work staff, • Ability to deal effectively with stress relating to the changing organizational, personnel, and healthcare environment, • Ability to perform phlebotomy or a willingness to be trained in phlebotomy, • All of the above alongside a sense of humor and passion for our mission will ensure you the superstar status you probably deserve Compensation: Based on job duties and requirements, this position has an hourly pay range of $21.70 to $24.30 per hour. Initial placement within this range will be based on hired candidate's qualifications and relevant experience. Benefits • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (403b), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Holidays), • Disability (Short Term & Long Term), • Training & Development, • Family Leave (Maternity, Paternity) Beware of Employment Scams Kind Clinic and Texas Health Action are aware of fraudulent job offers and recruitment scams that falsely claim to represent our organization. Please note: • We will never ask for payment, gift cards, or financial information as part of the hiring process., • Legitimate communications from our recruitment team will come from an official @texashealthaction.org email address (or other verified organizational channels)., • Interviews are not conducted through text message or chat apps., • Any employment offer will follow a formal interview process. If you receive a suspicious message claiming to represent Kind Clinic or Texas Health Action, do not provide personal or financial information. If you are unsure whether a communication is legitimate, please contact us at hr@texasheralthaction.org before responding.

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