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Job Description Location: Kansas City, MO Job Type: Full-Time Hours | Part-Time | PRN Pay: LPN - Up to $36/hour, RN- Up to $46/hour (based on facility, shift, holiday pay, overtime pay, etc.) Cascade - Your W2 Staffing Partner for LPN or RN Shifts Cascade Health Services is actively hiring Licensed Practical Nurses (LPN) and Registered Nurses (RN) for local PRN shifts - part-time or full-time hours available. Whether you're seeking flexibility or consistency, Cascade’s Workforce Marketplace gives you direct access to shifts in long-term care, rehab, assisted living, hospitals, and more—all through our easy-to-use mobile app. Enjoy the benefits of W2 employment—no self-employment taxes, full benefits eligibility, and instant support when you need it. Our clients are turning away from 1099 apps in favor of Cascade’s licensed, insured, and fully supported W2 staffing model. The best thing is; Cascade pays for it all! Why Join the Cascade Workforce Marketplace? * Get instant access to open shifts in your area—choose when and where you work. * Use our mobile app to set preferences, get shift notifications, and clock in/out. * 24/7/365 real-human support via phone, live chat, or email. Weekly pay with daily advance options available. Requirements * Active LPN or RN license * Current BLS/CPR (or willingness to obtain—we’ll help you get it online!) * Reliable transportation * Recent experience in a healthcare setting preferred * TB Test (MO requires 2-step), IGRA, or chest X-ray—our team can assist Benefits * W2 Employment – Full protections, tax handling, benefits access * Mobile App Access – Manage your schedule and shift alerts easily * Weekly Pay – Direct deposit, plus optional daily pay advance * Flexible Scheduling – Choose the shifts that work for your life * 24/7/365 Live Support – Reach real people by chat, phone, or email * Referral Bonuses & Loyalty Rewards * Diverse Facilities – LTC, rehab, assisted living, hospitals, and LTAC * Optional Insurance – Health, Dental, Vision, Life * 401(k) Retirement Plan + 4% Employer Match * Paid Sick Leave (where applicable) * Holiday & Overtime Pay at 1.5x (when offered by client) * Optional Credential Reimbursement – CPR, TB tests, scrubs, etc. #IND123

Job Description Enabling safe and rewarding digital lives for genuine people, everywhere We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification. With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live. About the team and role Solutions Engineering Team, GBG Americas At GBG Americas, our Solutions Engineering team is a high-impact, technically adept group that plays a strategic role in driving business growth. This team serves as a critical bridge between our advanced identity, fraud, and verification technologies and the evolving needs of our customers. Our Solutions Engineers are trusted advisors, partnering closely with Sales to design and deliver tailored solutions that solve real-world challenges. With deep technical expertise and a strong understanding of the sales cycle, they ensure that GBG’s offerings are positioned effectively and implemented seamlessly. Key Highlights: • Collaborate cross-functionally to align technical capabilities with client objectives., • Support the full sales lifecycle with compelling solution design, demos, and proof-of-concepts. The Role We’re looking for a Senior Sales Solution Engineer to support sales teams by providing business insights, technical expertise, solution demonstrations, and tailored product presentations in the realm of identity, fraud and verification services. This role will work closely with sales, product, and technical teams to ensure client requirements are accurately met. What you will do • Lead discovery conversations to uncover customer business objectives, pain points, and success criteria that drive purchasing decisions, • Qualify opportunities by establishing technical win criteria and identifying decision-makers, evaluation processes, and competitive landscapes, • Conduct value-based demonstrations tailored to specific customer use cases, showcasing ROI and business impact rather than just features, • Manage proof-of-concept engagements with clear success criteria tied to customer business outcomes and purchase decisions, • Deliver compelling solution presentations that connect GBG's technical capabilities to specific customer business challenges and goals, • Lead technical evaluations, including RFP responses, technical due diligence, and solution architecture discussions, • Collaborate with Product teams to communicate market feedback and customer requirements that influence product roadmap decisions Skills we are looking for • Proficient years of presales/solutions engineering experience in B2B SaaS environments with demonstrated revenue impact, • Software development background with hands-on experience in programming and system architecture, • API expertise, including RESTful services, integration patterns, and technical implementation, • Market knowledge of identity, fraud, and risk markets, including regulatory requirements and industry challenges, focus in Documents and Biometrics, a bonus, • Consultative selling expertise with proven ability to conduct discovery conversations and uncover business drivers, • Executive communication skills with the ability to present ROI and business value to C-level stakeholders, • Consulting background with experience advising clients on technical solutions, • Experience with identity verification, fraud prevention, or compliance technologies, • Familiarity with value-based selling methodologies (MEDDIC, SPIN, Challenger, etc.), • Advanced skills with CRM platforms (Salesforce) and sales automation tools, • Experience with the development and troubleshooting of APIs, SDKs, and complex architectures Benefits To find out more As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process. To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to and we’ll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers.

Job Description Behavioral Health Community Guide Location: Wichita, KS metro area FLSA Status: Exempt Job Status: Full Time Work Model: Hybrid Work Schedule: Monday–Friday with occasional evenings and/or weekends Vehicle Required: Yes Amount of Travel Required: 25-50% within a 30 mi community service area Reports To: Care Team Manager At Reema Health, we believe that a personalized, community-based approach to care makes it easier for anyone to access the things they need to make their lives better. We know that life's challenges often exist because the systems built to help are a burden to navigate. We believe building a relationship with a real person — someone who listens, meets members where they are, and understands the community's resources — can ease those burdens and effectively connect members to health care. Reema believes that using technology to support human connection and engagement can be a lifeline for those most struggling to navigate life's challenges. Our mission-driven and member-focused company is seeking an experienced and self-motivated Community Guide who has worked with individuals living with serious mental illness and substance use disorder, and understands the unique needs of this community. In this role, the Community Guide will be working with the multidisciplinary care team to plan and coordinate services for members. This energetic and adaptable Community Guide is an integral part of Reema, a start-up working to transform how behavioral health care and social care work together. The Community Guide works to build genuine, positive relationships with a diverse range of members and seeks to improve the member's health and wellbeing. Their work is completed daily through an integrated technology platform to call and text members, schedule community visits and clinical appointments, as well as document all interactions and communicate with the clinical team. The Community Guide will be responsible for the full lifecycle of their caseload, including initial outreach to engage members in services, ongoing work with members to achieve their wellbeing goals through connection to health care and community resources, and completion of the care plan. The Community Guide will work as part of an integrated model of healthcare where they partner directly with clinical therapists and prescribers to provide holistic support for members. A primary strength of the Community Guide should be excellent verbal and written communication, building strong meaningful relationships, problem solving, and a comfortability in navigating the ambiguous nature of a constantly growing and evolving startup. This position requires significant time in the field, directly interacting with members. This role is most suitable for someone who is confident in interacting directly with many people, many of whom have experienced trauma and face barriers because of their mental, physical and chemical health. Outreach and engagement into care: • Engage and work alongside clients from diverse ethnic backgrounds, focusing on those with: severe and persistent mental illness, substance use disorders and complex medical conditions., • Through cold outreach create and manage a caseload of 60 - 100 members and provide coverage for other Community Guides during periods of absence or increased workload., • Assess member needs and support systems, including social determinants of health, to help create a patient-centered care plan., • Assess member behavior and mental health needs and actively participate in guiding them through the process of enrolling in behavioral and mental health services., • Establish trusting relationships with members, reliably provide meaningful and quality support, and follow-through in a timely and appropriate manner to achieve their wellbeing goals., • Collaborate with our clinicians by helping patients connect to care, joining clinical visits as appropriate, following up on social needs., • Coordinate referrals and support appointment scheduling and attendance with behavioral health, primary care, and other provide types for members., • Understand overall goals for the month. Independently organize and prioritize workload with effective time and task management skills to achieve monthly goals and outcomes., • Actively listen, empathize, and appreciate the vulnerability of members willing to share their challenges. Community Guides will maintain professional boundaries and confidentiality, seeking consultation and support with complex member situations from the multidisciplinary team., • Visit members in person as appropriate. This may be in the member's home, community, the hospital or other treatment setting to build trust and maintain connection with Reema's clinical services., • Utilize text, phone, email and face-to-face interactions appropriately to match your communication approach with each members' preference and situation., • Effectively identify and connect members to community and health resources to support member needs. This may include transporting members and accompanying them to access other services. Establish relationships with resources to support Reema's members as needed., • Utilize the Reema App to thoroughly document all work with members in a timely fashion, including keeping a care plan updated., • Understand and comply with confidentiality of protected health information and HIPAA., • Work independently and collaboratively in a fast-paced startup environment. See frequent change as an opportunity rather than a barrier., • Serve diverse members in your community with dignity and respect, as well as build relationships with community resources and customers., • Partner with Reemates across the multidisciplinary team and the company to offer your perspective and learn from others. Job responsibilities to grow and change as business necessitates. Education, Experience and Skills: • Bachelor's degree in Social Work, Human Services, Psychology, Health Sciences or other related fields. Years of related experience and subsequent expertise can be substituted for years of completed education towards a bachelor's degree, • Fluent in Spanish, • 3 or more years of direct experience with population or community to be served and knowledge of community, • Driven to work with individuals who have significant mental and chemical health needs and believe that recovery is possible, • Demonstrated experience with crisis planning, case management, boundaries and personal safety in community work, • Proficiencies in critical thinking, time management, strategizing, and multitasking, • Strong propensity towards building and maintaining relationships through initiating conversations and creating connections, • Ability to develop, adapt, and execute outreach and care plans, • Demonstrated proficiency working with technology, including basic knowledge of all related computer and software applications such as Microsoft Word, Outlook and Excel, and Video Conferencing required; G-Suite preferred Qualifications & Position Requirements: • 18 years of age or older, • Qualified applicants must have flexible and reliable access to transportation, a valid Driver's License, Vehicle Insurance, and a satisfactory driving record, • Offers are contingent upon passing a pre-employment drug screening and background check, • Comply with federal, state and local regulations regarding patient confidentiality HIPAA, • Use technology-based tools and systems daily, • Lift and carry up to 25 pounds occasionally Benefits: • Competitive Salary, • Medical, Dental, and Vision Insurance, • HSA and FSA Options, • 401(k) Retirement Savings Plan, • Employee Assistance Program, • Flexible Schedules and Remote Work, • Technology Stipend, • Mileage Reimbursement, • Accrued Paid Time Off, • Paid Family and Medical Leave As an equal opportunity employer, Reema Health is committed to a diverse workforce. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state and local laws. Reema Health has reviewed this job description to ensure that essential functions and basic responsibilities have been included. It is intended to provide guidelines for job expectations and assess the prospective employee and/or current employees ability to perform the position described. It is not intended to be interpreted as an exhaustive list of all functions, responsibilities, skills, and abilities for this role. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Notice to all potential candidates Reema Health has been made aware of fraudulent activities targeting job seekers. To ensure your safety and protect yourself from potential scams, we urge you to exercise caution and verify the authenticity of anyone claiming to represent Reema Health. We value your privacy and security. Genuine communications from us will always come from official email domains. We assure you that we will never request bank account, credit card, or social security information during the application or interview processes. We would also never conduct an interview or extend a job offer over chat or text. We appreciate your understanding and interest in a career with Reema Health.

Job DescriptionDescription: The Technical Support Representative will work in a fast-paced in person call center environment providing general support to subscribers of some of the most advanced fiber to the home networks in the world. This representative will take incoming calls or emails from customers and offer resolutions by analyzing, troubleshooting and resolving technical issues. We are looking for a talented technical support representative to join our dedicated team and provide the exceptional customer service that is the foundation of our growing company. You can enjoy the satisfaction of using your skills to help people while working in a positive and encouraging office environment. Requirements: Responsibilities and Essential Job Functions: • Provide daily support to Conexon clients via phone, email, or chat., • Communicate clearly and effectively with end users, colleagues, and management to quickly resolve issues and ensure customer satisfaction., • Interact and coordinate with other departments to resolve customer issues with the ability to determine further action or final completion on customer cases received., • Quickly identify problems, form solutions, and execute step-by-step troubleshooting procedures., • Collaborate with technical staff and clients to establish goals and objectives for system improvements and upgrades. Required • High school diploma or equivalent required, • Excellent customer service and problem-solving skills, • Detail oriented individual, • Strong communication skills and ability to remain calm and professional in all circumstances, • Ability to multitask between systems and adapt to change, • Must be able to work independently and with a team, • Associate Degree or higher, • Telecom industry experience a plus Normal office conditions, some irregular hours may be required. Majority of time spent on the computer and phone. We are currently hiring for the following shift: Friday-Monday, 8am-7pm

Job Description Licensed Mental Health Therapist (Telehealth) Location: Kansas City, KS FLSA Status: Exempt Job Status: 40 hours - W2 Work Model: Remote Work Schedule: Monday–Friday with occasional evenings and/or weekends Vehicle Required: No Positions Supervised: None Reports To: Assistant Director Clinical Care Teams Annual Base Salary Range: $75,000 - $85,000 Reema Health is both a social care and behavioral health provider. We believe that a personalized, community-based approach to care makes it easier for anyone to access the things they need to make their lives better. We know that life's challenges often exist because the systems built to help are a burden to navigate. We believe building a relationship with a real person — someone who listens, meets our members where they are, and understands the community — can ease those burdens and effectively connect members to health care. Our mission-driven and member-focused company is seeking an experienced and self-motivated Licensed Mental Health Therapist to serve the behavioral healthcare needs of our members. Reema is taking a value-based approach to care, so this role will work diligently to provide the right amount of care at the right time for each of our members. Rather than a volume-based approach, we believe this model of care delivery will produce the best clinical outcomes for our members and a sustainable and balanced job structure for our clinicians. The Licensed Mental Health Therapist is a key part of our Integrated Care Team, helping drive the creation and implementation of our tech-enabled psychotherapeutic care for our members. At Reema, we believe integrating social and clinical care is the most effective way to support member wellbeing. You'll care for members in an outpatient clinical setting, primarily via telehealth, but also in the home and community as needed. You will be part of a multidisciplinary team made up of Psychiatric Nurse Practitioners and non-clinical Community Guides to collaboratively provide a holistic approach to member health, and support you to work at the top of your license. Together, this team is responsible for providing and coordinating member-centered quality care for a panel of members with complex health and social needs. Reema is expanding our service delivery into behavioral healthcare, so we are looking for someone who is comfortable helping create the details of our care model within the ambiguity of a fast-paced startup. For the right person, this position has the potential to grow into a leadership role. Primary Responsibilities: • Assess and diagnose behavioral health conditions, both chronic and acute., • Formulate treatment plans for members in consultation with other members of the collaborative health team as the member's condition warrants., • Ensure a behavioral health perspective is incorporated into comprehensive care planning for complex patients., • Complete initial intakes and assess patient risks and needs, delivering therapeutic interventions and therapy, and referring and navigating to community resources for access to the broader behavioral health continuum of care., • Collaborate with primary care providers, psychiatrists, social workers, or other professionals to discuss treatment plans and progress., • Provide psychoeducation to members, emphasizing mental health promotion and disease prevention, • Support referral for members who need additional specialty behavioral health care (e.g. to an in-patient facility) and advise on treatment plans until members are engaged in appropriate care., • Establish and foster trusting relationships with patients and ensure care is aligned with the patient's goals and values., • Participate in multi-disciplinary case conferences to ensure holistic and appropriate care for patients., • Provide formal and informal coaching and education to other clinical and non-clinical team members about supporting patients with behavioral health issues., • Support post-discharge planning to prevent readmissions., • Timely and appropriate documentation in our EMR to manage member care and coordination with the multidisciplinary team. Experience and Skills: • 3+ years of outpatient experience working with adults enrolled in Medicaid, Medicare, or are dual-eligible., • 3+ years of experience in assessing, planning, and managing behavioral patient care as acquired through direct clinical experience, including direct therapy and care/case management work, • 3+ years of experience working with individuals who have significant mental and chemical health needs and believe that recovery is possible., • 1+ years of experience practicing telemedicine, • Experience with underserved populations facing socioeconomic barriers to health care, • Excellent working knowledge of trauma-informed and evidence-based psychotherapy treatment for mental and chemical health conditions, • Awareness and comfort in participating in an integrated behavioral health model where you will work alongside Community Guide team members, • Comfort with electronic medical record documentation and excited about how technology can support your work and drive ongoing improvement towards new and better care, • Ability to make quick and accurate clinical assessments of mental and behavioral health conditions, • Ability to exercise balanced judgment in evaluating situations and making decisions, and to handle difficult or confrontational situations in a calm, consistent, and equitable manner, • Ability to work effectively as a team, interfacing with patients, primary care providers, consulting psychiatrists and mental health specialists, as well as with administrative and support staff, • LCSW, LMFT or LPC with an active license in the state of Kansas and Missouri, • Ability to cross license in Wisconsin and Michigan, • 18 years of age or older, • Comply with federal, state and local regulations regarding patient confidentiality & HIPAA, • Proficiency with electronic medical records and other technology-based tools and systems Benefits: • Competitive Salary, • Medical, Dental, and Vision Insurance, • HSA and FSA Options, • 401(k) Retirement Savings with Company Match, • Employee Assistance Program, • Flexible Schedules and Remote Work, • Technology Stipend, • Accrued Paid Time Off, • Paid Family and Medical Leave As an equal opportunity employer, Reema Health is committed to a diverse workforce. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state and local laws. All candidates who have received a written offer for this position will be required to undergo drug testing for commonly abused controlled substances in accordance with the company's policy. Hires are contingent upon candidates producing satisfactory results from the pre-employment drug test. Reema Health has reviewed this job description to ensure that essential functions and basic responsibilities have been included. It is intended to provide guidelines for job expectations and assess the prospective employee and/or current employees ability to perform the position described. It is not intended to be interpreted as an exhaustive list of all functions, responsibilities, skills, and abilities for this role. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Notice to all potential candidates Reema Health has been made aware of fraudulent activities targeting job seekers. To ensure your safety and protect yourself from potential scams, we urge you to exercise caution and verify the authenticity of anyone claiming to represent Reema Health. We value your privacy and security. Genuine communications from us will always come from official email domains. We assure you that we will never request bank account, credit card, or social security information during the application or interview processes. We would also never conduct an interview or extend a job offer over chat or text. We appreciate your understanding and interest in a career with Reema Health.

Job DescriptionDescription: As a Customer Service Representative (CSR) you will have the opportunity to help hundreds of families every week. Customer Service Reps are directly responsible for providing support and information to customers regarding PRC’s products and services. Customer Service Rep's main tasks are answering inquiries, resolving issues, and ensuring customer satisfaction through effective communication and problem-solving skills. We have two separate customer service teams that often interact with customers via phone, email, or live chat. They will also be expected to use compassion and empathy with all clients, promote our core values, lead by example, uphold a high level of quality and speed, as well as work with a high level of professionalism. Essential Duties and Responsibilities: • Communicate with teammates and doctors concerning pets’ need for wellness and questions from clients, • Show interest in progressive ways to improve efficiency, come to work with a good attitude and be compassionate towards silence, patients and staff, • Communicate ahead of time (minimum 2 weeks notice) with supervisors concerning schedule and needs concerning school schedule, • Be willing to adjust your schedule, when possible, to accommodate the organization’s goals and needs., • Be mindful of vaccine protocols and handling, • Pharmacy fulfillment, • Be able to keep a basic record of patient services both on paper and in computer systems, • Communicate effectively with pet owners to get patient History and schedule proper appointments, • Have professional and informed conversations with clients about the service we provide, • Safely and effectively transport pets to and from the building when needed, • Uphold a high level of professionalism, kindness and project our company core values in every interaction, • Communicate medical information effectively in both English and Spanish, • Complete all other delegated tasks as needed.Requirements:, • High energy and passion for helping animals and people, • Bilingual, • Outgoing personality, • Ability to work in a very high volume and fast-paced environment, • Reception Experience 2+ years (ideal, not required), • Confidence in computer use and typing skills

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About YouYou are a self-starter who thrives in a fast-paced environment and is excited to get cross-functional experience in a high-growth startup. You practice active listening and enjoy communicating with customers. You are an adept problem solver with previous experience in technical customer support. You are comfortable working collaboratively and autonomously on new challenges as the company grows. About The RoleThis role is an integral part of the Customer Support team and is responsible for troubleshooting and solving basic support issues. As a Customer Support Advocate, you will be the first point of contact for customers seeking assistance. Your role will involve providing prompt and effective solutions, ensuring customer satisfaction, and laying the foundation for a positive support experience.Responsibilities • Initial Troubleshooting: Respond to customer inquiries via phone, email and chat. Conduct initial troubleshooting to identify and escalate, or resolve, technical issues and answer product questions., • Escalation: Escalate complex issues to team leads or appropriate internal teams. Take detailed notes and relay all necessary information for a smooth transition and resolution., • Customer Interaction: Interact with customers professionally, patiently, and empathetically; actively listening to their concerns and providing clear and concise instructions., • Proactive Communication: Keep customers informed about the progress of their tickets, expected resolution times, and any potential delays, ensuring transparent and proactive communication., • Customer Education: Educate customers on product functionality, features, and best practices to help them make the most of their Canary products., • Collaboration: Collaborate closely with team members and cross-functional partners to share insights and feedback. Contribute to the continuous improvement of support processes and customer satisfaction., • Performance Metrics: Meet or exceed established performance metrics, including response and ticket resolution times.Qualifications, • Previous experience in a customer service or technical support role. Experience in a B2B or SaaS company preferred., • Excellent written and verbal communication skills with the ability to explain technical concepts simply and understandably to non-technical customers., • Strong problem-solving skills and a proactive approach to finding solutions to technical issues., • Effective time management skills and the ability to handle multiple tasks simultaneously., • Willingness to work collaboratively in a team environment and learn from others.

Job Description Part Time Customer Experience Associate Job Summary If you have an interest in people, a desire to learn and want to gain an understanding of the life insurance and annuity industry we may have the role for you. We are currently looking for Part Time Customer Experience Associates who are good listeners, have great communication skills and a strong desire to help others. Our Customer Experience Center serves as the primary point of contact for policyholders. This team facilitates activities on behalf of the clients and gains broad insight into Americo and the industry. Our goal is to provide best in class service to our clients via phone calls and emails, while enabling our team to explore Americo’s opportunities. We offer a formal training program, along with live, in-person and chat support to aide in your success and the customers experience. Specialized industry courses are offered as well as the opportunity to meet with and shadow in other areas. Come join Americo, we care about our people, our policyholders and our community. Job specifics: • Location: Downtown, Kansas City, MO, • Schedule: Monday-Friday 10:00am - 3:00pm This position may be perfect for you if you: • Have a passion for people and a desire to help others, • Possess the skills to problem-solve independently, • Have the ability to be courteous and patient with a positive attitude even when the situation is unpleasant, • Are comfortable with computers and navigating across multiple applications while on the phone with policyholders, • Enjoy talking with people! Our representatives take around nine calls an hour and need to communicate clearly and succinctly, • Customer Experience Associates log into a computer every morning and begin answering incoming calls from our policyholders. This is a high-volume call center where representatives answer back-to-back calls from Americo policyholders asking questions about their life insurance policy or annuity., • Our associates are trained to answer various questions from our policyholders, from simple things like, “How do I update my name on my policy?” to more complex questions like “How does my policy accumulate cash value, and can I take money from my policy now?” Representatives simultaneously navigate between multiple computer applications to gather information, answer questions, and explain specific details about the policy to the customer., • Answer phone calls from customers (and sometimes agents) in a timely and professional manner, • Complete customer service requests; for example, mailing forms, completing financial transactions, and processing address changes, • Excellent phone voice, grammar skills, and a strong desire to help people, • Typing speed of at least 40 wpm, • Ability to multi-task while accomplishing work-related items, • Detail-oriented with a strong sense of urgency, • Ability to build rapport while facilitating speedy resolution, • Ability to prioritize work to ensure timely completion of all tasks, • Ability to operate in a high-energy, ever-changing environment with assistance and direction, • Independent problem-solving abilities, • Desire and ability to take ownership of the situation and resolve problems Part Time Associates are expected to be in office for training. Following training, the associate will work remotely with the exception of one day per month.

Job Description Customer Experience Associate Job Summary If you have an interest in people, a desire to learn and want to gain an understanding of the life insurance and annuity industry we may have the role for you. We are currently looking for Customer Experience Associates who are good listeners, have great communication skills and a strong desire to help others. Our Customer Experience Center serves as the primary point of contact for policyholders. This team facilitates activities on behalf of the clients and gains broad insight into Americo and the industry. Our goal is to provide best in class service to our clients via phone calls and emails, while enabling our team to explore Americo’s opportunities. We offer a formal training program, along with live, in-person and chat support to aide in your success and the customers experience. Specialized industry courses are offered as well as the opportunity to meet with and shadow in other areas. Come join Americo, we care about our people, our policyholders and our community. Job specifics: • Location: Downtown, Kansas City, MO, • Schedule: Monday-Friday 8:00 am-5:00 pm - depending on daily call volumes, representatives may be required to stay later than 5:00 pm to answer all calls on hold This position may be perfect for you if you: • Have a passion for people and a desire to help others, • Possess the skills to problem-solve independently, • Have the ability to be courteous and patient with a positive attitude even when the situation is unpleasant, • Are comfortable with computers and navigating across multiple applications while on the phone with policyholders, • Enjoy talking with people! Our representatives take around nine calls an hour and need to communicate clearly and succinctly, • Customer Experience Associates log into a computer every morning and begin answering incoming calls from our policyholders. This is a high-volume call center where representatives answer back-to-back calls from Americo policyholders asking questions about their life insurance policy or annuity., • Our associates are trained to answer various questions from our policyholders, from simple things like, “How do I update my name on my policy?” to more complex questions like “How does my policy accumulate cash value, and can I take money from my policy now?” Representatives simultaneously navigate between multiple computer applications to gather information, answer questions, and explain specific details about the policy to the customer., • Answer phone calls from customers (and sometimes agents) in a timely and professional manner, • Complete customer service requests; for example, mailing forms, completing financial transactions, and processing address changes, • Excellent phone voice, grammar skills, and a strong desire to help people, • Typing speed of at least 40 wpm, • Ability to multi-task while accomplishing work-related items, • Detail-oriented with a strong sense of urgency, • Ability to build rapport while facilitating speedy resolution, • Ability to prioritize work to ensure timely completion of all tasks, • Ability to operate in a high-energy, ever-changing environment with assistance and direction, • Independent problem-solving abilities, • Desire and ability to take ownership of the situation and resolve problems

Earn revenue from day one. Certification is now paid! If you're patient, have retail customer service experience and looking for a fast paced, flexible gig consider a new Spanish bilingual educational support program on the Arise® Platform. This program needs customer-focused individuals to help support callers with ordering educational learning resources. Problem solvers are welcome-those who have the drive to support customers inquiries and ensure orders are received in a timely manner. This is a fast-paced, high-call-volume program currently available through the Arise® Platform. The Arise® Platform is an online portal that connects you to remote customer service opportunities with big-name brands. Through the platform, you can provide remote customer support, earning extra revenue while saving time and money on costs associated with working outside of the home. The Arise® Platform has various well-known clients available-including this opportunity with an educational support resources provider -and you could start earning in just a few weeks. What you will do as an Inbound Customer Support Representative: • Receive inbound calls from customers answering questions and resolving issues to the caller's satisfaction., • Deliver excellent service by actively listening and helping callers uncover the best solution., • Minimum of one year of consistent inbound call support experience in a customer-facing environment (within the past two years)., • Retail support experience is preferred but not required., • Quiet and secure workspace to manage a consistent flow of calls., • Wired internet connection with required speeds (ping <50 ms; download >25 Mbps; upload >10 Mbps; minimum 8GB RAM)., • High School diploma or equivalent., • Two or more years of experience in a customer-facing call center environment (preferably with an online bill pay service, financial institution, or technical support).

Up to $24 per hour / Medical, dental & vision / 401k match / PTO / 4 day work week - As a Customer Support Coordinator at Jabra Hearing, you will: Manage and respond to customer inquiries and concerns via phone, email, and chat; Provide excellent customer service by actively listening and addressing

Up to $75,900 per year / Flexible schedule / Medical, dental & vision / 401k match / PTO - As a Customer Support Specialist at MeridianLink, you will: Provide exceptional customer service to clients via phone, email, and chat; Resolve customer inquiries and complaints in a timely and professional ma

Customer Service / Fully Remote] - Anywhere in U. Competitive Pay - As a Customer Support Rep you'll: Help customers with technical and non-technical inquiries across multiple channels (Email and Live Chat); Engage in meaningful conversations with customers and problem-solve when things don't go qui

K per year / Medical, dental & vision / 401k match / PTO / Employee discount - As a Customer Care Associate at Levi Strauss, you will: Resolve customer inquiries and complaints in a timely and professional manner; Provide exceptional customer service through phone, email, and chat support; Utilize c

Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Support Specialist at Sendoso, you will: Communicate with customers through various channels such as email, phone, and live chat; Provide exceptional customer service by addressing inquiries, troubleshooting issues, and resolvin

Up to $29 per hour / Health, dental & vision / 401k match / PTO - As a Customer Support Specialist at AIA Contract Documents, you will: Respond to customer inquiries via phone, email, chat, and social media in a timely and professional manner; Use Zendesk (or other customer support software) to mana

Customer Service / Remote] - Anywhere in U. Up to $78K per year - As a Customer Experience Rep at Alt, you will: Engage with collectors through chat, email, and phone support, providing knowledgeable assistance regarding the auction process, card valuations, and other platform functionalities; Handl

Customer Service / Fully Remote] - Anywhere in U.Up to $52K per year / Competitive benefits - As a Customer Support Rep you'll: Provide email, chat and SMS support to Customers, Luggers & Retailers; Achieve world-class customer satisfaction ratings; Perform real-time analysis and problem-solving of

Customer Service / Remote] - Anywhere in U.Up to $45K per year / Healthcare benefits / PTO / Equipment provided - As a Customer Support Specialist at Alt Legal, you will: Provide exceptional customer service to clients through various channels such as phone, email, and chat; Be knowledgeable about o

Customer Service / Remote] - Anywhere in U.As a Customer Support Rep at ECP, you will: Provide exceptional customer service to clients via phone, email, and chat; Answer incoming inquiries and troubleshoot issues efficiently and accurately; Maintain a high level of professionalism and empathy while

Competitive pay & benefits - As a Customer Support Specialist at Atarim, you will: Communicate with customers via email and chat to provide outstanding support and resolve any issues they may have; Maintain accurate records of customer interactions and transactions; Utilize problem-solving skills to

River Market (KCMO), is seeking a full-time onsite.Responding to escalated support tickets via phone, email, chat, or in person, diagnosing and resolving technical issues.Troubleshooting desktop, laptop, mobile device, peripheral, network, and application issues—often via remote access or site vis

Up to $45K per year - As a Customer Support Specialist at Fabric Health, you will: Provide exceptional customer service to Fabric Health clients by promptly responding to inquiries via phone, email, and chat; Maintain a high level of product knowledge and stay updated on any changes or updates; Util

Job Description Description: Lauren’s Hope is an award-winning, locally owned e-commerce retailer specializing in high quality, customized, fashionable medical ID jewelry. We’re looking for a full-time Customer Service Representative to join our in-person team in North Kansas City, MO. If you’re energetic, detail-oriented, and customer-focused — and enjoy helping people by phone, email, and chat — this could be the perfect role for you. Schedule & Location: • Full-time, permanent position, • Monday–Friday, 8:00 AM – 4:30 PM, • Provide customer support via inbound phone calls, email, live chat, and text, • Assist customers in selecting, customizing, and purchasing products, • Recommend additional products to enhance the customer experience, • Resolve customer concerns and create positive resolutions, • Collaborate across departments to ensure exceptional customer service, • Accurately process and track orders using company systems, • Minimum of 1 year in customer service, customer care, or call center (phone-based preferred), • Strong verbal and written communication skills, • Proficient in Google Workspace (Gmail, Gcal, Drive, Sheets, Docs, etc.), • Excellent grammar, spelling, and typing accuracy for fast-paced email and chat responses, • Ability to multi-task, problem-solve, and stay organized in a fast-paced environment, • Competitive pay, • Medical, dental, vision, and 401(k) plan, • Paid time off How to Apply: Apply directly through ZipRecruiter. No calls or in-person drop-ins, please. Candidates must be eligible to work in the U.S. and be available to start immediately in our North Kansas City location. Company DescriptionAbout Us Lauren's Hope Medical ID Jewelry is a locally owned eCommerce brand headquartered in North Kansas City, MO. Woman-owned and led, Lauren's Hope has designed, produced, and sold quality, attractive medical ID jewelry for adults and kids for 24+ years. Our jewelry provides people with the safety and peace of mind they need, paired with the style and quality they want. Our work environment includes: Modern office setting Business casual work attire On-the-job training Safe work environment Growth opportunities A friendly, positive atmosphere Being part of the Lauren’s Hope team is a rewarding way to invest your time! We make a difference in people’s lives by providing beautiful medical IDs people truly want to wear. When people like their IDs, they’re more likely to wear them and therefore have them handy in an emergency. Our customers email, call, and even send postcards and letters telling us how their Lauren’s Hope medical ID bracelet saved their life or the life of someone they love. And you can be a part of that! In addition to doing meaningful work that helps people, we get to work in a beautiful, modern office space. Designed just for us, our office features a modern, full kitchen with lounge area, a beautifully furnished outdoor side yard/dining space, and natural light throughout. Located just blocks from fun local attractions like the River Market and Chicken n’ Pickle, we’re in the heart of beautifully revitalized North Kansas City, Mo. We offer competitive pay, a robust wellness benefits/insurance package, paid time off, a 401k plan with employer contribution, and more!About Us\r\n\r\nLauren's Hope Medical ID Jewelry is a locally owned eCommerce brand headquartered in North Kansas City, MO. Woman-owned and led, Lauren's Hope has designed, produced, and sold quality, attractive medical ID jewelry for adults and kids for 24+ years. Our jewelry provides people with the safety and peace of mind they need, paired with the style and quality they want.\r\n\r\nOur work environment includes:\r\nModern office setting\r\nBusiness casual work attire\r\nOn-the-job training\r\nSafe work environment\r\nGrowth opportunities\r\nA friendly, positive atmosphere\r\n\r\nBeing part of the Lauren’s Hope team is a rewarding way to invest your time! We make a difference in people’s lives by providing beautiful medical IDs people truly want to wear. When people like their IDs, they’re more likely to wear them and therefore have them handy in an emergency. Our customers email, call, and even send postcards and letters telling us how their Lauren’s Hope medical ID bracelet saved their life or the life of someone they love. And you can be a part of that!\r\n\r\nIn addition to doing meaningful work that helps people, we get to work in a beautiful, modern office space. Designed just for us, our office features a modern, full kitchen with lounge area, a beautifully furnished outdoor side yard/dining space, and natural light throughout. Located just blocks from fun local attractions like the River Market and Chicken n’ Pickle, we’re in the heart of beautifully revitalized North Kansas City, Mo. \r\n\r\nWe offer competitive pay, a robust wellness benefits/insurance package, paid time off, a 401k plan with employer contribution, and more!

As a Remote Support Specialist, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

Job Description Seeking a Service Technician -Construction MUST HAVE 1+ years of Siding Installation experience! The ideal candidate is highly skilled in troubleshooting, customer-focused, and passionate about maintaining high-quality service standards. Continental Siding Has Been in the Kansas City Area Since 1982 About Continental Siding: Continental Siding was founded in 1982 by Jerry O’Neal. After working in the industry for a company that didn’t deliver the quality people deserved, he set out to serve homeowners with the highest quality products, a revolutionary installation method, and all at a price tag homeowners could afford. Today, we have multiple locations spread across Missouri and Kansas and are more driven than ever to help people find pride in their home through a suite of exterior home products and services. Read more about Continental Siding - . Our Mission and Purpose: Helping more people love their home. We care about people and want to help them make a confident purchase, have pride in their homes, and have peace of mind for the future. Continental Siding is looking for a highly motivated individual seeking a long-term career, with the market's top home improvement company. Job Summary: The Service Technician is responsible for diagnosing and performing technical repairs on siding, windows, and doors, both in the field and at the facility. This role requires strong problem-solving skills to identify and resolve complex repair issues while providing clear explanations to customers. The Service Technician will also play a key role in training and mentoring new and existing technicians and installation crews, ensuring adherence to quality standards and company procedures. Salary: $20.00 per hour Schedule: 8-hour shift, Monday-Friday, 7 am - 4 pm or until job duties are completed Benefits: • 401(k), • Dental Insurance, • Health insurance, • Paid time off, • Vision insurance, • Company Truck Duties & Responsibilities: • Diagnose and repair difficult-to-identify service issues efficiently., • Clearly explain installation, diagnostic, and repair processes to customers in non-technical terms., • Repair damaged siding, windows, and doors in customer homes., • Respond promptly to service requests and complete repairs in a timely manner., • Train newly hired and existing Service Technicians and Installation Crews on procedures and quality standards., • Develop and deliver structured training programs to support company service initiatives., • Provide ongoing coaching and real-time feedback to improve service quality and performance., • Update and enhance training materials to align with department needs and company expectations., • Evaluate service quality through phone, email, chat, and in-field observations based on company guidelines. Education and Qualifications: • High school diploma/GED, • 2 to 3 years of experience as a service technician, • 2 years of experience as a trainer, training specialist or related position, • Strong working knowledge of equipment and tools used in the windows and siding industry, • Ability to diagnose and solve problems based on the customers’ non-technical descriptions, • Excellent customer service and communication skills, • Able to multitask, prioritize, and manage time efficiently, • Ability to work independently with limited supervision, • Clean driving record and reliable transportation Experience: • Siding: 1 year (Required), • Service technician experience: 2 years (Required), • License/Certification: Driver's License (Required) Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Must be able to sit, reach, stoop, kneel, crouch, crawl, hear, talk, lift, and or maneuver up to 50 pounds, type, and write. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. Disclaimer: This job description is not designed to cover or contain a comprehensive list of duties, qualifications, physical demands, and activities of the employee. All items may change, new ones may be added, or the scope of the job may change as necessitated by business demands. EEO Statement: Continental Siding is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. #zr

Job Description Location: Kansas City, MO Job Type: Full-Time Hours | Part-Time | PRN Pay: CMT- Up to $24.50/hour (based on facility,shift, holiday pay, overtime pay, etc.)Cascade - Your W2 Staffing Partner for CNA or CMT Shifts Cascade Health Services is actively hiring Certified Nursing Assistants (CNA) or Certified Medication Techs (CMT) for local PRN shifts - part-time or full-time hours available. Whether you're seeking flexibility or consistency, Cascade’s Workforce Marketplace gives you direct access to shifts in long-term care, rehab, assisted living, hospitals, and more—all through our easy-to-use mobile app. Enjoy the benefits of W2 employment—no self-employment taxes, full benefits eligibility, and instant support when you need it. Our clients are turning away from 1099 apps in favor of Cascade’s licensed, insured, and fully supported W2 staffing model. The best thing is; Cascade pays for it all! Why Join the Cascade Workforce Marketplace? * Get instant access to open shifts in your area—choose when and where you work. * Use our mobile app to set preferences, get shift notifications, and clock in/out. * 24/7/365 real-human support via phone, live chat, or email. * Weekly pay with daily advance options available. Requirements * Active CNA or CMT certification (Missouri) * Current BLS/CPR (or willingness to obtain—we’ll help you get it online!) * Reliable transportation * Recent experience in a healthcare setting preferred * TB Test (MO requires 2-step), IGRA, or chest X-ray—our team can assist Benefits * W2 Employment – Full protections, tax handling, benefits access * Mobile App Access – Manage your schedule and shift alerts easily * Weekly Pay – Direct deposit, plus optional daily pay advance * Flexible Scheduling – Choose the shifts that work for your life * 24/7/365 Live Support – Reach real people by chat, phone, or email * Referral Bonuses & Loyalty Rewards * Diverse Facilities – LTC, rehab, assisted living, hospitals, and LTAC * Optional Insurance – Health, Dental, Vision, Life * 401(k) Retirement Plan + 4% Employer Match * Paid Sick Leave (where applicable) * Holiday & Overtime Pay at 1.5x (when offered by client) * Optional Credential Reimbursement – CPR, TB tests, scrubs, etc. #IND123

Job DescriptionBenefits: • Competitive salary, • Dental insurance, • Health insurance The Bilingual Technical Support Specialist provides exceptional customer service and technical assistance to our clients in both English and Spanish. This role is responsible for troubleshooting software, hardware, and network-related issues, ensuring timely and effective resolution while maintaining a positive customer experience. Key Responsibilities: • Provide technical support to customers via phone, email, chat, and remote assistance tools., • Troubleshoot and resolve hardware, software, and connectivity issues., • Communicate technical information clearly and effectively in both languages., • Document support interactions, issue resolutions, and system performance in the companys CRM or ticketing system., • Escalate complex issues to higher-level technical teams when necessary., • Assist with setup, installation, and configuration of software or devices., • Maintain up-to-date knowledge of company products, services, and technical procedures., • Education: High School Diploma. College degree a plus but not a requirement, • Experience: 13 years of technical support or help desk experience preferred., • Languages: Proficiency in English and Spanish (both written and spoken)., • Technical Skills: Knowledge of Windows operating systems., • Familiarity with network troubleshooting (TCP/IP, VPN, routers)., • Experience with ticketing systems (Zendesk or HubsSpot)., • Must be willing to work (Tuesdays through Saturdays)

Competitive pay & benefits - As a Customer Support Specialist at Atarim, you will: Communicate with customers via email and chat to provide outstanding support and resolve any issues they may have; Maintain accurate records of customer interactions and transactions; Utilize problem-solving skills to

Up to $60K per year - As a Customer Support Specialist at January, you will: Manage inbound calls, emails, and texts from callers with the objective of addressing their account needs; Use ZenDesk to document communications, analyze user problems, resolve basic issues, and facilitate payments on beha

Up to $24 per hour / Medical, dental & vision / 401k match / PTO / 4 day work week - As a Customer Support Coordinator at Jabra Hearing, you will: Manage and respond to customer inquiries and concerns via phone, email, and chat; Provide excellent customer service by actively listening and addressing

Competitive pay / Medical, dental & vision / 401k match / PTO / Home office reimbursements - As a Customer Support Specialist at Railbookers Group, you will: Serve as the primary point of contact for customer inquiries regarding existing Railbookers and Amtrak Vacations bookings via phone, email, an

Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Support Specialist at Sendoso, you will: Communicate with customers through various channels such as email, phone, and live chat; Provide exceptional customer service by addressing inquiries, troubleshooting issues, and resolvin

Competitive Pay - As a Customer Support Rep you'll: Help customers with technical and non-technical inquiries across multiple channels (Email and Live Chat); Engage in meaningful conversations with customers and problem-solve when things don't go quite right; Ensure customer satisfaction by meeting

Up to $75,900 per year / Flexible schedule / Medical, dental & vision / 401k match / PTO - As a Customer Support Specialist at MeridianLink, you will: Provide exceptional customer service to clients via phone, email, and chat; Resolve customer inquiries and complaints in a timely and professional ma

Up to $27 per hour + bonus / Full benefits - As a Customer Support Rep you'll: Provide concierge-style service to the CrossFit community, cultivating lifetime loyalty to the brand by fielding inquiry emails; Resolve (or escalate) customer inquiries, complaints, and feedback quickly and efficiently;

Competitive pay - As a Customer Support Specialist at foreUP, you will: Monitor and respond to customer inquiries via phone and email; Provide excellent customer service by resolving issues and answering questions in a timely and professional manner; Utilize various software programs to troubleshoot

K per year / Medical, dental & vision / 401K / PTO - As a Customer Support Specialist at Second Nature, you will: Respond to customer service emails, calls and chats with a customer centric attitude; Resolve issues with urgency, notifying the customer if it will take longer; Develop a clear understa

Up to $29 per hour / Health, dental & vision / 401k match / PTO - As a Customer Support Specialist at AIA Contract Documents, you will: Respond to customer inquiries via phone, email, chat, and social media in a timely and professional manner; Use Zendesk (or other customer support software) to mana

Health, dental & vision / 401k match / PTO - As a Customer Support Specialist at KinderSystems, you will: Manage incoming calls and emails from customers in a timely and professional manner; Provide accurate and efficient solutions to customer inquiries and complaints; Document all customer interact

Competitive pay - As a Customer Support Specialist at Repairify, you will: Provide excellent customer service by answering phone calls, responding to emails, and resolving customer inquiries in a timely and professional manner; Troubleshoot and resolve technical issues related to our products and se

Up to $26 per hour / Health, dental & vision / 401k matching / PTO / Equipment provided - As a Customer Support Specialist at Mudflap, you will: Communicate effectively with customers to provide timely and accurate resolutions to their inquiries; Maintain a high level of customer satisfaction by han

As a Customer Support Rep at ECP, you will: Provide exceptional customer service to clients via phone, email, and chat; Answer incoming inquiries and troubleshoot issues efficiently and accurately; Maintain a high level of professionalism and empathy while addressing customer concerns; Utilize compa

Competitive pay - As a Customer Support Agent at Clerk Chat, you will: Respond to customer inquiries and issues in a timely and professional manner; Maintain a high level of customer satisfaction by providing excellent service and resolving problems effectively; Communicate with customers through va

Up to $45K per year / Healthcare benefits / PTO / Equipment provided - As a Customer Support Specialist at Alt Legal, you will: Provide exceptional customer service to clients through various channels such as phone, email, and chat; Be knowledgeable about our products and services in order to effect

Competitive salary / Flexible hours - As a Customer Support Agent you'll: Manage day-to-day therapist questions and requests through a shared mailbox and member support across multiple channels (SMS, phone, emails); Provide support to therapists to ensure success along their treatment journey; Bring

Up to $70K per year / Health, dental & vision / 401k / PTO - As a Customer Support Rep at GreenSpark, you will: Educate customers on our products and services; Troubleshoot and resolve customer issues; Maintain accurate and detailed records of customer interactions; Provide timely and professional r

Competitive pay / Flexible hours / Health benefits / Retirement plan match / PTO - As a Customer Support Rep at AssetWatch, you will: Provide excellent customer service to clients by answering their inquiries and resolving their issues in a timely and professional manner; Maintain accurate records o